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  • How can I deal with actor translations and other "noise" in third-party motion capture data?

    - by Charles
    I'm working on a game, and I've run into a problem with motion capture data. My team is using 3DS Max 2011 and trying to put free motion capture files on our models. The problem we're having is it has become extremely hard to find motion capture data that stays in place. We've found some great motion captures of things like walking and jumping but the actors themselves move within the data, so when we attach these animations to our models and bring them into XNA, the models walk forward even when they should technically be standing still (and then there's also the problem of them resetting at the end of the animation). How can we clean up, at runtime or asset-processing time, the animation in these motion capture files?

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  • 11/28 Webinar: How Marketers Are Crafting Customer Experiences

    - by Charles Knapp
    According to recent studies by Sirius Decisions and the CEB, 70% of the consumer buying journey is complete before a salesperson becomes involved. Business customers complete 57% of their buying journey without a salesperson. So, what are savvy marketers doing to stay involved in the customer journey?  Marketers are at the epicenter of turning "big data" into insights that are acted upon by the company and customers. Drawing upon social, transactional, and online behavioral insights, marketers are making customer interactions easier and more rewarding. Marketers are personalizing and innovating customer connections across new channels and devices, especially for interactions that span channels. Learn more about three key innovation strategies in an informative webcast sponsored by the Internet Marketing Association, University of California Irvine Extension, and Oracle on Wednesday, November 28, 11 am to 12 pm Pacific. Register today to learn from these thought leaders.

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  • Customer Experience Metrics That Matter Most

    - by Charles Knapp
    When customers contact your company, they don't ask to be deflected or handled or converted. They want to be satisfied. To improve the customer experience, you need more than traditional measures such as deflection rates, handling times, and conversion rates. In this new Oracle AppCast podcast, tune in to this conversation with me about customer experience metrics that you can use to grow your business. Would you like to learn more? Please join us at the one of a kind Customer Experience Summit at the Oracle OpenWorld Conference, October 3-5 in San Francisco.

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  • Microsoft Offloaded Data Transfer (ODX)

    - by Charles Cline
    For all you admins and other technical people out there who have watched the Windows OS spool the data from network storage to your workstation and then back to network storage, watch for Offloaded Data Transfer (ODX).  I saw ODX at TechEd a few weeks ago and the data movement is primarily kept at the backend storage network.  EMC and other storage vendors are already posting about when they will have this functionality.Here's some information about it:http://msdn.microsoft.com/en-us/library/windows/desktop/hh848056(v=vs.85).aspxhttp://msdn.microsoft.com/en-us/library/windows/desktop/hh848056(v=vs.85).aspx

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  • Aberdeen 10/25 Webcast: Service Excellence and the Path to Business Transformation

    - by Charles Knapp
    The uncertain economy has had a sustained impact on service organizations and processes. The impact has contributed to new complexities - new customer engagement channels, enhanced user and customer expectations, rapidly evolving technologies, increased competition, and increased compliance and regulatory mandates. Yet many organizations have embraced these challenges by investing in and transforming customer service to evolve, differentiate, and thrive under current constraints. What is their secret? Transforming Support Centers into Profit Centers According to the recent Aberdeen research report, “Service Excellence and the Path to Business Transformation”, service is now viewed as a strategic profit center at nearly 70% of organizations. As customers demand improved service, in terms of speed, efficiency and reliability, an organization's success has become increasingly dependent on optimizing the customer ownership experience. Those service organizations focused on providing easy, consistent, and relevant interactions across the customer lifecycle, including service and support delivery, are experiencing higher levels of customer acquisition and retention and are achieving better revenue and margin growth rates.  Don't miss this opportunity to learn how to transform to provide the next generation of service offerings. Click here to register now for the webcast and download a complimentary copy of this informative new research paper.

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  • Oracle NoSQL Database: Cleaner Performance

    - by Charles Lamb
    In an earlier post I noted that Berkeley DB Java Edition cleaner performance had improved significantly in release 5.x. From an Oracle NoSQL Database point of view, this is important because Berkeley DB Java Edition is the core storage engine for Oracle NoSQL Database. Many contemporary NoSQL Databases utilize log based (i.e. append-only) storage systems and it is well-understood that these architectures also require a "cleaning" or "compaction" mechanism (effectively a garbage collector) to free up unused space. 10 years ago when we set out to write a new Berkeley DB storage architecture for the BDB Java Edition ("JE") we knew that the corresponding compaction mechanism would take years to perfect. "Cleaning", or GC, is a hard problem to solve and it has taken all of those years of experience, bug fixes, tuning exercises, user deployment, and user feedback to bring it to the mature point it is at today. Reports like Vinoth Chandar's where he observes a 20x improvement validate the maturity of JE's cleaner. Cleaner performance has a direct impact on predictability and throughput in Oracle NoSQL Database. A cleaner that is too aggressive will consume too many resources and negatively affect system throughput. A cleaner that is not aggressive enough will allow the disk storage to become inefficient over time. It has to Work well out of the box, and Needs to be configurable so that customers can tune it for their specific workloads and requirements. The JE Cleaner has been field tested in production for many years managing instances with hundreds of GBs to TBs of data. The maturity of the cleaner and the entire underlying JE storage system is one of the key advantages that Oracle NoSQL Database brings to the table -- we haven't had to reinvent the wheel.

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  • Windows Azure AppFabric SDK - June CTP - Download issues

    - by Charles Young
    Microsoft has announced availability of the June CTP for Windows Azure AppFabric. See http://blogs.msdn.com/b/appfabric/archive/2011/06/20/announcing-the-windows-azure-appfabric-june-ctp.aspx. This is an exciting release and provides greater insight into where the AppFabric team is heading in terms of developer and management tooling. Microsoft is offering space in the cloud to experiment with the CTP, but this is limited, so register early to get a namespace! You can download the SDK for the June CTP. However, we ran into a lot of trouble trying to do this today. Whenever we followed the link, we ended up on the page for the May CTP. We found what appeared to be a workaround which we were able to repeat on another box (and which I reported on Connect), but then a few minutes later I couldn't repeat it. Just now, the given link appears to be working every time in IE, but not in Firefox!   Frankly, the behaviour seems random!   It looks like the same URL points to two different pages, and I suspect that which page you end up on is hit and miss. The link to the download page is http://www.microsoft.com/download/en/details.aspx?id=17691. If you end up on the wrong page, try again later and you may get to the right place. Or try googling "Windows Azure AppFabric SDK CTP – June Update" and following a link to this page. For some reason, that sometimes seems to work. Good luck!

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  • What Is the Experience Revolution – and Why Does it Matter?

    - by Charles Knapp
    Customer experience is how your customer perceives the sum of their interactions with your organization throughout their buying, service delivery, and ownership experiences. In our highly connected online, phone, social, and mobile interactions, it’s easy to lose a dissatisfied customer – who can readily dissuade future customers. Nevertheless, great brand experiences still deliver top margins and low-cost repeat business. The Experience Revolution seamlessly connects customer-facing interactions with employee-facing CRM transactions. While your organization has invested in some of these capabilities, how well do the pieces work for your customers? Is it time for your organization to join the Experience Revolution? We invite you to join Oracle President Mark Hurd for an incredible, educational evening on June 25, from 6:00 – 9:00 p.m. in New York City.  Attend to see and learn: What leading brands do to win over customers How to unlock the value of customer experiences The bottom-line effect of great experiences Why doing nothing is not an option

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  • Passoker Online Betting Use of Oracle NoSQL Database

    - by Charles Lamb
    Here's an Oracle NoSQL Database customer success story for Passoker, an online betting house. http://www.oracle.com/us/corporate/customers/customersearch/passoker-1-nosql-ss-1863507.html There are a lot of great points made in the Solutions section, but as a developer the one I like the most is this one: Eliminated daily maintenance related to single-node points-of-failure by moving to Oracle NoSQL Database, which is designed to be resilient and hands-off, thus minimizing IT support costs

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  • Blueprints API for Oracle NoSQL Database

    - by Charles Lamb
    Here's an implementation of the Blueprints API for Oracle NoSQL Database. https://github.com/dwmclary/blueprints-oracle-nosqldb Blueprints is a collection of interfaces, implementations, ouplementations, and test suites for the property graph data model. Blueprints is analogous to the JDBC, but for graph databases. As such, it provides a common set of interfaces to allow developers to plug-and-play their graph database backend. Moreover, software written atop Blueprints works over all Blueprints-enabled graph databases. Within the TinkerPop software stack, Blueprints serves as the foundational technology for: Pipes: A lazy, data flow framework Gremlin: A graph traversal language Frames: An object-to-graph mapper Furnace: A graph algorithms package Rexster: A graph server

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  • If I intend to use Hadoop is there a difference in 12.04 LTS 64 Desktop and Server?

    - by Charles Daringer
    Sorry for such a Newbie Question, but I'm looking at installing M3 edition of MapR the requirements are at this link: http://www.mapr.com/doc/display/MapR/Requirements+for+Installation And my question is this, is the Desktop Kernel 64 for 12.04 LTS adequate or the "same" as the Server version of the product? If I'm setting up a lab to attempt to install a home cluster environment should I start with the Server or Dual Boot that distribution? My assumption is that the two are the same. That I can add any additional software to the 64 as needed. Can anyone elaborate on this? Have I missed something obvious?

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  • Is Apple getting out of the general purpose development platform business?

    - by Charles E. Grant
    I've been doing general ANSI C/Console C++/Java/Web development on Mac hardware for about ten years. I make no claims of objective superiority over other platforms, it just satisfies my personal tastes. With the success of the iPhone and the related App store there was some speculation that Apple would get out of the general purpose computer market, and become a closed software ecosystem, focusing on consumer appliances. I pooh-poohed the speculation at the time, but this week Apple announced that a) they were opening an App store for the Mac, b) Java applications would not be eligible for the App store, c) the Apple JVM was being deprecated and might not be available for future releases of OS X. I'm not a Java developer per se, but I work in a research lab that occasionally writes Java applications, and also depends on tools written Java. This has the potential to be a huge pain in the butt for us. As of now, there is no other JVM for OS X that we can point our end users to. Soy Latte and OpenJDK might be appropriate for developers, but the complexity of the installation makes them inappropriate for end users. Eventually I expect Oracle/SUN will produce a replacement JVM for OS X. More worrisome to me is that Apple used to specifically advertise that it was an excellent platform for scientific development, because they supported all major language platforms. Is the deprecation of their JVM a sign that this market no longer interests them?

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  • 'Unable to mount Filesystem' Error

    - by Charles
    Trying to extract data from a 'bricked' Western Digital MyBook Live 2tb drive. I came across a forum that advised to use Ubuntu (booted from a CD) on my Macbook. Managed to download and create a boot CD for Ubuntu (like this little operating system btw). Booted the machine with the CD and plugged the drive (which I had extracted from it's casing and placed into a external USB SATA case & plugged to the laptop). The drive is seen by Ubuntu but each time I click on the drive, it gives me the following error: Unable to mount 2.0 TB Filesystem Error mounting: mount: wrong fs type, bad option, bad superblock on /dev/sdb4, missing codepage or helper program, or other error In some cases useful info is found in syslog -try dmesg | tail or so I am new to this and spent quite some time searching this site to see if I could find a solution to this problem without troubling anyone. I came up with a few that came close but some of the questioners mentioned that they had lost data...which scared me from going further. I need to basically extract 1 particular folder from the drive. If I can get to mount this volume 'sdb4', there is a folder called 'My_Work' which I need to back up. The rest I have/had a copy of. When I typed in dmesg | tail...I got several lines..but I think ones that are relevant are: [ 406.864677] EXT4-fs (sdb4): bad block size 65536 [ 429.098776] hfs: write access to a journaled filesystem is not supported, use the force option at your own risk, mounting read-only [ 439.786365] hfs: write access to a journaled filesystem is not supported, use the force option at your own risk, mounting read-only [ 445.982692] EXT4-fs (sdb4): bad block size 65536 [ 1565.841690] EXT4-fs (sdb4): bad block size 65536 I read somewhere to try/check 'sudo fdisk -l /dev/sdb4'. It gave me the following result: Disk /dev/sdb44: 1995.8 GB, 1995774623744 bytes 255 heads, 63 sectors/track, 242639 cylinders, total 3897997312 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00000000 Disk /dev/sdb4 doesn't contain a valid partition table This is where I reached and got frustrated and decided to try & get help on this without digging myself deeper into a hole! I understand that the answer may already be out there. If so, could someone please point me in the right direction. And if not, could someone please resolve (if possible) my situation!

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  • Can't boot from USB - 11.04 / Exopc

    - by Charles
    I can't find the answer to this anywhere. I am new to Ubuntu, please help! I have a wetab, except now I don't, because I put Ubuntu 10.10 over the top of it (meant to dual boot, but that's another story). I upgraded to 11.04 out of curiosity. It's good, but not for touchscreen tablets - no multi touch for example. I want to get back the wetab OS now. I have all the files, and I have a bootable gparted USB stick. The problem is I can't seem to boot from USB. The "wetab" PC is actually an ExoPC, so it has only the hardware button and a soft button in the top corner. Using the wetab OS method of reaching BIOS with the hard and soft buttons doesn't work now, I only get a menu asking if I want to run Ubuntu in recovery mode, run a limited command line, or do a memory check. I need to either repartition the drive so I can dual boot with WeTabOS, or just wipe over Ubuntu and start again. How do I do this? I have also tried hammering F11, Del, F8, F1, many other combinations! Edit: I do have access to USB keyboard and mouse

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  • 11/28 Thought Leaders Webinar: Marketing Strategies for Great Customer Experiences

    - by Charles Knapp
    With the growing use of mobile and social, it's tempting to bolt on these new channels to existing processes. However, that piecemeal approach may not lead to satisfying customer experiences or solid returns on investments. Furthermore, the volume of information businesses have access to is growing exponentially. Is this leading to better business insight and customer experiences? Join the Internet Marketing Association, The University of California at Irvine, and Oracle as we discuss marketing strategies that will help your customers have better experiences with your brand. You'll learn effective strategies for harnessing the power of "big data" to know more and understand your customers better, empowering customers and employees to make every interaction easy and rewarding, and adapting the customer experience to connect and engage effectively with each customer. Our speakers are Melissa Boxer, Vice President of Product Strategy, Oracle Cloud and CX Applications, who is a conference keynote speaker on integrated social marketing and loyalty analytics, and Dean Abbott, CEO of Abbott Analytics, who is a thought leader in commercial predictive analytics. This learning opportunity takes place on Wednesday, November 28, 11 am to 12 pm Pacific. Register today to learn from these thought leaders.

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  • Huge company wants my domain name

    - by Charles Marsh
    Not sure if this is the right place to ask but I'll give it a go. I simply require a little advice; A very large hosted e-commerce platform emailed me a while back and basically asked me to transfer my domain name to them. They made no offer but simply said 'why not change your domain to xx - xx instaead of xxxx' Not they own all the equivalent names in .com, .org all of them apart from my .co.uk I am a registered partner of theirs and my website is a portfolio of all my themes but I also get a lot of enquires through it. I had heard rumors this company is opening an office in the UK! I'm right in thinking I shouldn't just roll over right? I've put some much effort in to SEO and building my reputation... I can't just give it up surly?

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  • Change A-Record in Hetzner Konsoleh

    - by Charles
    I am a Hetzner level 19 shared hosting client and would like to change the A-record for my domain. When I log in to konsoleh, I see which IP-address it points to at the moment, but not where I can change it. Does anyone know how to do it? Thanks! Solution I called Hetzner support. It was because I had to log in with my client id, not with my domain. Then I could just click on the A-record and edit it.

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  • Does "Ubuntu for Android" (12.04) work with the Samsung Galaxy S2?

    - by Charles Hadeed
    I'm trying to buy a new Android phone and I own an Ubuntu 12.04 computer... I have the choice of a Google Galaxy Nexus, Samsung Galaxy S2, and a HTC Sensation XL. I am aware that the HTC already works with it but i would prefer to buy the samsung. I already have the phone hardware specifications and have checked but i am not sure with the samsung or the nexus. So which of these phones work for Ubuntu 12.04's 'Ubuntu for Android' feature?

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  • BumbleBee / getting Nvidia 310.19 Drivers to Work | 12.10

    - by Charles Mynard
    Asus U31JG - A1 Laptop: -Intel Core i3 -Nvidia 415m / Intel HD Graphics ( Optimus Technology ) Hello, I have been trying for about 3 weeks now to get any kind of Nvidia driver to work, and now am determined to get the 310.19 driver to work. I have tried numerous times of which either nothing happened or my interface ( menu bars, the top and left bar on desktop, and the ability to close a window) would disappear. Apparently I'm not making the connection on how to get these to install properly. I have tried numerous other posts and websites and attempted "bumblebee" to no avail. I am wondering if anyone can write a step by step guide of commands that I need to run in terminal to get this to work. I've had to reinstall 12.10, so if you could walk me through the process of getting the drivers downloaded and installed, I would greatly appreciate it. I barely know what I'm doing, and this is quite a turn off for someone new to Ubuntu, I really want to enjoy it but this is preventing me from committing. Thank you in advance, and I apologize for being so flustered / helpless with this but I have ran out of patience with this.

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  • Calling Knowledge Workers: Make a Difference in the User Experience

    - by Charles Knapp
    Do you consider yourself a knowledge worker? Do you have ideas of how to make CRM software work smarter so you don't have to work harder? The Oracle Middleware User Experience team will be conducting customer feedback focus groups at Oracle OpenWorld, October 1-3. All it takes is a couple of hours or less for us to learn from you. Customer participation helps Oracle develop outstanding products and solutions. Knowledge workers of all types are invited to participate: Finance, Sales, Human Resources, Marketing, Recruiters, Budget Managers, Project & Product Managers and more. To participate in these sessions you do not have to be registered for Oracle OpenWorld. If you or someone you know is interested in participating, please email muxtesting_us at oracle.com with your name, company, job title, work and mobile phone numbers with country code, and email address.

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  • Image captions and wrapping [migrated]

    - by Charles
    What's the best way to add a caption below an image? The image and its caption will be floated right, and the text on the caption needs to wrap -- a 200x200px image shouldn't have a caption of width 800px. I would strongly prefer a solution that allows me to update images (with different widths) without changing the CSS or markup. For reasons beyond my control the image itself will also be floated right, but this should not be too problematic.

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  • Calling Customer Service Leaders

    - by Charles Knapp
    and by Suzy Meriwether The Customer Service Leader is under greater pressure today than ever before. With rapid adoption of new communication technologies and devices by customers, customer expectations are on the rise and social media provides a venue to share their experiences. To respond to these industry change drivers, Customer Service Leaders need to deliver a superior customer experience, achieve operational excellence, and transform their service organization. Oracle is hosting a series of evening seminars to discuss these drivers and how to improve efficiency within the service organization while treating every interaction as an opportunity to deliver superior customer experiences and increase revenue throughout the entire customer lifecycle. • Miami – November 7th @ Marlins Park – Call to register: 1-800-820-5592 x 10996 • Dallas – November 8th @ Cowboys Stadium – Call to register: 1-800-820-5592 x 11016 • Philadelphia – November 13th @ Rodin Museum – Call to register: 1-800-820-5592 x 11013 Be sure to mention you heard about this event from the Oracle CX Blog. I hope to see you there.

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  • Dell monitor not detected (Ubuntu 11.10)

    - by Charles
    I have an issue with my monitor. I just installed Ubuntu 11.10, but the monitor that is plugged in doesn't appear anywhere. And by doesn't appear, I mean that in the "Displays" menu, it doesn't even appear as "Unknown", I just have my screen that appears and nothing else. It is connected through VGA, and the monitor is recognized with no problem on Windows 7. It is a Dell monitor. I'm not a pro with Ubuntu, so any help to diagnose the issue would be really helpful (and help me learn how to fix this kind of monitor issue in the future) Thanks !

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  • The Path to Best-In-Class Service Business Performance

    - by Charles Knapp
    What would it matter to offer your customers best-in-class service and support experiences? According to a new study, best-in-class companies enjoy margins that are nearly double the average, retain almost all of their customers each year, deliver annual revenue growth that is six greater than average, and realize cost decreases rather than increases! What does it take to become best in class? Some of the keys are: Engage customers effectively and consistently across all channels Focus on mobility to improve reactive service performance Continue to transition from primarily reactive to proactive and predictive service performance Build the support structure for new services and service contracts Construct an engaged service delivery team Join the Aberdeen Group, Oracle, Infosys, and Hyundai Capital as we highlight the key stages in the service transformation journey and reveal how Best-in-Class organizations are equipping themselves to thrive in this new era of service. Please join us for "Service Excellence and the Path to Business Transformation" -- this Thursday, October 25, 8:00 AM PDT | 11:00 AM EDT | 3:00 PM GMT | 4:00 PM BST.

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  • input type="email"

    - by Charles
    I have a form where I ask for email addresses. Usually I'd use <input type="email" ...> but I want to allow a user to type foo rather than [email protected] in the (likely) case that they are using an @mycompany.com email address. Is there a way to get around the validation (if format matches this regex, accept; otherwise, validate normally), or should I just use <input type="text" ...> and ignore the semantics and so forth?

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