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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• implementing match-making & community system for multiplayer games

  - by kamziro

  These days, games often have multiplayer portals with chat channels & match making system for the multiplayer aspects of the game. An example would be battle.net, magic the gathering online's chat rooms, halo etc. Now, for the rest of us indie gamers that probably won't be able to spend much development effort on creating those back-ends from scratch, what options do we have? I was thinking of something along the line of using IRC as the backbone of the system. From there, the "community" aspect and implement player tracking, game tracking and match making on top of that. It seems to be what the old battle.net (brood war era) used to be. The question is, is this easy to do? What does it take to run an irc server, and I suppose this also requires writing an IRC client (which seems to have been done a lot these days?)? If there are other ways as well (say, an open framework for this stuff), let's hear them too.

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• Where can I get feedback and support from other programmers in real time?

  - by cypherblue

  I used to work in an office surrounded by a large team of programmers where we all used the same languages and had different expertises. Now that I am on my own forming a startup at home, my productivity is suffering because I miss having people I can talk to for specific help, inspiration and reality checks when working on a coding problem. I don't have access to business incubators or shared (co-working) office spaces for startups so I need to chat with people virtually. Where can I go for real-time chat with other programmers and developers (currently I'm looking for people developing for the web, javascript and python) for live debugging and problem-solving of the tasks I am working on? And what other resources can I use to get fellow programmer support?

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• How to retrieve old facebook/XMPP messages as well as new with kopete?

  - by searchfgold6789

  I have been considering using Kopete to use Facebook chat instead of logging on to Facebook with a web browser. That way, I can integrate messages with my KDE desktop better. The problem is, when I open Kopete, I am unable to see messages that I recieved in Facebook while Kopete was not opened. I can only see messages that I sent or received when Kopete was open. The same thing happens in Outlook.com (which is a website that connects to Facebook), Pidgin software, and other instant messaging tools. So my question is, how can I receive these messages with a desktop chat application in KDE, such as Kopete? Facebook has made their API publicly available to developers, and KDE has its own Facebook integration plugin. So it would seem achievable.

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• How to handle interruptions in developer work without losing concentration? [closed]

  - by tomaszs

  I work as a developer for some years now. Mainly the issue why it's antisocial work is because you need to spend much time programming. I've been always the kind of developer who likes to cut off from any sources of distraction and spend several hours on project because in this way i (as i hope) do it faster. There are also other kinds of developers, more social that can chat, read, watch movies while development and they are ok with this and don't hesitate to be interrupted in their work in any time and come back to the project without any problem. For me any distraction is source of frustration because i need to spend substantial time to load my mind with all info about the project and to concentrate back on the tasks. I always thought it's better to do this that way because project is completed faster. But it makes some things difficult: it's hard to chat with someone who needs to have some important info: because you are a bit frustrated when you know you loose your Zen. And sometimes its more important to chat with someone than to loose Zen. Well.. mostly in any other kind of work the ability to be "multitask" is very important. But as a developer and as a person it's also very important to stay social. And i see now that the problem of concentration makes it difficult to make the right chose: the cost of maintaining concentration is just sometimes so damn high! So is it only me that i have so little concentration skills so any interruption is for me a big deal? Maybe it's just i have so bad memory so that i dont remember all issues of a project so long? Or maybe i develop the project in a fashion that requires me to store so much info on my mind only to be able to start working with code? Or should i just accept that being more social will make me finish project slower and in the fashion that i personally consider non 100% productive? And it's just normal thing and i should just accept it and start to live like any other person who has many works and don't assume that programming is in any case other than any other work and i just do fuzz about the whole concentration thing? This is question for mid-pro developers. I think you was having the same dillema in your life. I would be glad if you could help me take the right road here because it's just driving me and i suppose people i work with crazy for years.

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• My webcam is not working with Google+ Hangout, can I make it work?

  - by suli8

  I just got an invitation for Google+, the video conference feature "hangout" is the first feature I checked out, and unfortunately the webcam is not working, the mic and speakers work ok. When I started it, it recquired me to install a new version of Google Talk plugin 2.1.7.0. It seems that now the gmail chat and the chat within empathy( that used to work) does not work either. in the settings of the webcam in google hangout window my only option, is gspca driver. Notice that my cam had problems with skype, and i had to go around it by env LD_PRELOAD=/usr/lib/libv4l/v4l2convert.so skype How can I make it work?

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• Automatically switch to workspace with active application

  - by Pit

  Hi, I currently have 4 workspaces. If I have a pidgin chat window open on one workspace that is currently not active and I get a message in that already open chat window, I want do be able to click on the green envelope symbol in the upper menu-bar and be switched to the workspace the window is situated. Currently if I click on the green envelope symbol there will be appear a button on the lower menu-bar on which I have to click to be switched to the other workspace. Same with opening links. If in some application I click on a link the last activated Firefox window will open the link. Even this last active firebox window is on a currently not active workspace, and there is a Firefox window on the currently active workspace. So either open the link in the Firefox on the currently active workspace, or switch to the workspace on which the link was opened. Is/are there any solution(s) to this problem?

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• What time to display in text messages in multiplayer game?

  - by Krom Stern

  Say I'm having a multiplayer RTS game. There's a main server for each individual game and several clients connected to it. All packets are sent to server first and then server retransmits them back to clients. Say Server is located in one time-zone and all of the clients are in different time-zones. ClientA send a text message in chat at 12:03, what times should be stamped for other clients? Should his message be uniformely timestamped by Server (12:02) or each client should timestamp the message whenever it is recieved (12:04, 16:04, 03:03, etc..). Bear in mind, that all the messages are to be in the same order on all clients, server takes care of that. So thats the question - use local time for each client or use global server time to timestamp chat messages?

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• How can I fix indicator's behaviour?

  - by iSmite

  I recently switched to Ubuntu 11.10 from Windows. The panel has been acting really weird lately. What happens is when I click on sound icon to change volume, the menu for Bluetooth connectivity pops up. When I try to hover over the popped up menu, the latter disappears the moment I move my mouse. It is just not one icon that has been troubling me. When I click on network icon in the panel, it pops-up the menu for Chat and then the popped-up Chat menu just disappears as soon as there is a movement of the mouse. I hope I was able to explain my situation. I am sure you must be aware of this issue. Please advise. Thanks.

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• Understanding When Social Interactions Should Be Resolved in Another Channel

  - by Christina McKeon

  Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum Agents need to respond to customers’ social comments and questions quickly and in the right tone. But more importantly, they need to offer resolutions. Customers care most about how long it takes to find information rather than which channel they are using. They choose to use social media because they are comfortable with the channel and it offers a convenient way to communicate. Ideally agents will resolve questions within social media, but they need guidance as to how and when to escalate interactions to a more private channel. First, businesses should assess the way in which customers are using social media to communicate with them and categorize posts into groups: complaints, feedback, technical queries or more general support questions. They should then consider the types of interactions that can easily be handled within social media and those that need to be followed up in another channel. This will be very dependent on the industry. Examples of queries that can be resolved in social media include Shipping pricing and timeframes Outage updates and resolution plans Flight status information Product stock check Technical support videos or forum posts Availability of facilities Both customers and agents need to be educated about the types of questions they can expect to resolve within social media. As the channel matures as a customer service tool, it needs to have value other than just as a forum for complaints. Social customer service agents need the power to start a web chat or phone call Any questions where customers need to divulge personal details in order to get a resolution will need to be addressed in a private channel: a private social message, web chat, email or phone call. Customers should never disclose their date of birth, social security, credit card number, or healthcare records in a public forum. Flight issues, changes to a booking, billing queries or account updates will all need to be completed via a private interaction. Agents responding to questions on social media need the ability to start a web chat or phone call with the customer. The customer doesn’t want to have to repeat their question and the agent should be empowered to connect customer records and access account or billing information. These agents will need to be trained across different channels and should be able to view all customer communications in one application. They also need to follow up questions that began on a public forum in the initial channel to make it clear that the issue was addressed. In order to make this possible, social media needs to be integrated as part of a broader customer service strategy. Irrespective of how many channels are used to complete an interaction, businesses should prioritize customer satisfaction and issue resolution. They need a clear strategy and trained agents that can handle and respond to social interactions. Follow me on Twitter @diteb. 

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• How to stop running pidgin at logins and disable window hiding feature?

  - by Behzadsh

  Every time I login into my desktop, pidgin start behind, and sometimes it's bothering me - e.g. when I'm not connected to Internet or when I don't want to be on-line - I check startup application list and there's no pidgin listed. another thing that is very bothering is hiding window feature or what ever it called. assume that you're using MusicTracker plug-in, your status is Busy and you're chatting with someone. when music change, status will change, and then buddy-list will disappear and chat window will minimize. Buddy-list is not important but minimizing chat window when you're chatting is bothering, Is there any way to make pidgin stop that?

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• Cant Be at MIX10? Watch us on Channel 9 Live!

  I am really looking forward to MIX10 this year. The keynotes, sessions, parties and the best part of it all for me is talking with all of the attendees (well I cant talk to everyone, but I try my best to get around). I will be hanging in the Commons quite often, so please come by and hang with me. Who doesnt want to sit and chat with the Sicilian Silverlight Evangelist? ;-) Ill be on twitter all week tweeting, so grab a quick virtual chat with me at @john_papa. OK so if you cannot make it to MIX...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• get property from XML using PHP

  - by Adnan

  Hello, I am using PHP's SimpleXML to get some values out of the following XML; - <entry> <id>http://www.google.com/m8/feeds/contacts/email_address%40gmail.com/base/0</id> <updated>2010-01-14T22:06:26.565Z</updated> <category scheme="http://schemas.google.com/g/2005#kind" term="http://schemas.google.com/contact/2008#contact" /> <title type="text">Customer Name</title> <link rel="http://schemas.google.com/contacts/2008/rel#edit-photo" type="image/*" href="http://www.google.com/m8/feeds/photos/media/email_address%40gmail.com/0/34h5jh34j5kj3444" /> <link rel="self" type="application/atom+xml" href="http://www.google.com/m8/feeds/contacts/email_address%40gmail.com/full/0" /> <link rel="edit" type="application/atom+xml" href="http://www.google.com/m8/feeds/contacts/email_address%40gmail.com/full/0/5555" /> <gd:email rel="http://schemas.google.com/g/2005#other" address="[email protected]" primary="true" /> </entry> I can get the title with: $xml = new SimpleXMLElement($response_h1); foreach ($xml->entry as $entry) { echo $entry->title, '<br />'; } But how to get the address="[email protected]" property?

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• Forwarding an email with python smtplib

  - by robbles

  I'm trying to put together a script that automatically forwards certain emails that match a specific criteria to another email. I've got the downloading and parsing of messages using imaplib and email working, but I can't figure out how to forward an entire email to another address. Do I need to build a new message from scratch, or can I somehow modify the old one and re-send it? Here's what I have so far (client is an imaplib.IMAP4 connection, and id is a message ID): status, data = client.fetch(id, '(RFC822)') email_body = data[0][1] mail = email.message_from_string(email_body) # ...Process message... # This doesn't work forward = email.message.Message() forward.set_payload(mail.get_payload()) forward['From'] = '[email protected]' forward['To'] = '[email protected]' smtp.sendmail(user, ['[email protected]'], forward.as_string()) I'm sure there's something slightly more complicated I need to be doing with regard to the MIME content of the message. Surely there's some simple way of just forwarding the entire message though? # This doesn't work either, it just freezes...? mail['From'] = '[email protected]' mail['To'] = '[email protected]' smtp.sendmail(user, ['[email protected]'], mail.as_string())

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• can load data(google app enngine) from http://localhost:8100/remote_api ..

  - by zjm1126

  i can download data from gae (http://zjm1126.appspot.com/remote_api), this is code: appcfg.py download_data --application=zjm1126 --url=http://zjm1126.appspot.com/remote_api --filename=a.csv and it successful : D:\zjm_demo\app>appcfg.py download_data --application=zjm1126 --url=http://zjm1 126.appspot.com/remote_api --filename=a.csv Downloading data records. [INFO ] Logging to bulkloader-log-20100618.162421 [INFO ] Throttling transfers: [INFO ] Bandwidth: 250000 bytes/second [INFO ] HTTP connections: 8/second [INFO ] Entities inserted/fetched/modified: 20/second [INFO ] Batch Size: 10 [INFO ] Opening database: bulkloader-progress-20100618.162421.sql3 [INFO ] Opening database: bulkloader-results-20100618.162421.sql3 [INFO ] Connecting to zjm1126.appspot.com/remote_api Please enter login credentials for zjm1126.appspot.com Email: [email protected] Password for [email protected]: [INFO ] Downloading kinds: [u'LogText', u'Greeting', u'Forum', u'Thread'] .... [INFO ] Have 0 entities, 0 previously transferred [INFO ] 0 entities (8804 bytes) transferred in 11.3 seconds so i want to know can load data from 127.0.0.1 , this is my code : appcfg.py download_data --application=zjm1126 --url=http://localhost:8100/remote_api --filename=a.csv and the error is : D:\zjm_demo\app>appcfg.py download_data --application=zjm1126 --url=http://loca lhost:8100/remote_api --filename=a.csv Downloading data records. [INFO ] Logging to bulkloader-log-20100618.162325 [INFO ] Throttling transfers: [INFO ] Bandwidth: 250000 bytes/second [INFO ] HTTP connections: 8/second [INFO ] Entities inserted/fetched/modified: 20/second [INFO ] Batch Size: 10 [INFO ] Opening database: bulkloader-progress-20100618.162325.sql3 [INFO ] Opening database: bulkloader-results-20100618.162325.sql3 Please enter login credentials for localhost Email: [email protected] Password for [email protected]: [INFO ] Connecting to localhost:8100/remote_api [ERROR ] Exception during authentication Traceback (most recent call last): File "d:\Program Files\Google\google_appengine\google\appengine\tools\bulkload er.py", line 3169, in Run self.request_manager.Authenticate() File "d:\Program Files\Google\google_appengine\google\appengine\tools\bulkload er.py", line 1178, in Authenticate remote_api_stub.MaybeInvokeAuthentication() File "d:\Program Files\Google\google_appengine\google\appengine\ext\remote_api \remote_api_stub.py", line 542, in MaybeInvokeAuthentication datastore_stub._server.Send(datastore_stub._path, payload=None) File "d:\Program Files\Google\google_appengine\google\appengine\tools\appengin e_rpc.py", line 346, in Send f = self.opener.open(req) File "D:\Python25\lib\urllib2.py", line 387, in open response = meth(req, response) File "D:\Python25\lib\urllib2.py", line 498, in http_response 'http', request, response, code, msg, hdrs) File "D:\Python25\lib\urllib2.py", line 425, in error return self._call_chain(*args) File "D:\Python25\lib\urllib2.py", line 360, in _call_chain result = func(*args) File "D:\Python25\lib\urllib2.py", line 506, in http_error_default raise HTTPError(req.get_full_url(), code, msg, hdrs, fp) HTTPError: HTTP Error 404: Not Found [INFO ] Authentication Failed so what should i do , thanks

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• Deliver large volume of automatic notification emails without being throttled

  - by jack

  I think most website has certain needs to deliver emails to its users, e.g. account activation emails, private messsage notification, comment notification, etc. Take my site as example, among 5,000 registered users, about 1,500 signed up using gmail.com box, 1,000 using yahoo.com and another 1,000 using hotmail.com. Every now and then I receive complaints from users that they never receive account activation email, sometime it goes to junk folder sometimes it just not show in any folder. Maybe it's kind of being "throttled" when exceeded maximum number of messages sent from same ip address to gmail.com/yahoo.com/hotmail.com during certain period of time? I'm using Postfix and there seems no problem with configuration since 90% of emails can be delivered to gmail.com/yahoo.com/hotmail.com boxes successfully. I noticed twitter is delivering millions of such automatic notifications to its users but I never missed a message from them. How do they archive this? Is there a permanent white list on gmail.com, yahoo.com or hotmail.com? Thanks in advance.

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• Modify loggingConfiguration Programmatic (enterprise library)

  - by alhambraeidos

  Hi all, I have app.config in m win application, and loggingConfiguration section (enterprise library 4.1). I need do this programatically, Get a list of all listener in loggingConfiguration Modify property fileName=".\Trazas\Excepciones.log" of several RollingFlatFileTraceListener's Modify several properties of AuthenticatingEmailTraceListener listener, Any help, please, I havent found any reference or samples Thanks in advanced. Greetings <listeners> <add name="Excepciones RollingFile Listener" fileName=".\Trazas\Excepciones.log" formatter="Text Single Formatter" footer="&lt;/Excepcion&gt;" header="&lt;Excepcion&gt;" rollFileExistsBehavior="Overwrite" rollInterval="None" rollSizeKB="1500" timeStampPattern="yyyy-MM-dd" listenerDataType="Microsoft.Practices.EnterpriseLibrary.Logging.Configuration.RollingFlatFileTraceListenerData, Microsoft.Practices.EnterpriseLibrary.Logging, Version=4.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" traceOutputOptions="None" filter="All" type="Microsoft.Practices.EnterpriseLibrary.Logging.TraceListeners.RollingFlatFileTraceListener, Microsoft.Practices.EnterpriseLibrary.Logging, Version=4.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" /> <add name="AuthEmailTraceListener" type="zzzz.Frk.Logging.AuthEmailTraceListener.AuthenticatingEmailTraceListener, zzzz.Frk.Logging.AuthEmailTraceListener" listenerDataType="zzzz.Frk.Logging.AuthEmailTraceListener.AuthenticatingEmailTraceListenerData, zzzz.Frk.Logging.AuthEmailTraceListener" formatter="Exception Formatter" traceOutputOptions="None" toAddress="[email protected]" fromAddress="[email protected]" subjectLineStarter=" Excepción detectada - " subjectLineEnder="incidencias" smtpServer="smtp.gmail.com" smtpPort="587" authenticate="true" username="[email protected]" password="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" enableSsl="true" />

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• Can I perform a search on mail server in Java?

  - by twofivesevenzero

  I am trying to perform a search of my gmail using Java. With JavaMail I can do a message by message search like so: Properties props = System.getProperties(); props.setProperty("mail.store.protocol", "imaps"); Session session = Session.getDefaultInstance(props, null); Store store = session.getStore("imaps"); store.connect("imap.gmail.com", "myUsername", "myPassword"); Folder inbox = store.getFolder("Inbox"); inbox.open(Folder.READ_ONLY); SearchTerm term = new SearchTerm() { @Override public boolean match(Message mess) { try { return mess.getContent().toString().toLowerCase().indexOf("boston") != -1; } catch (IOException ex) { Logger.getLogger(JavaMailTest.class.getName()).log(Level.SEVERE, null, ex); } catch (MessagingException ex) { Logger.getLogger(JavaMailTest.class.getName()).log(Level.SEVERE, null, ex); } return false; } }; Message[] searchResults = inbox.search(term); for(Message m:searchResults) System.out.println("MATCHED: " + m.getFrom()[0]); But this requires downloading each message. Of course I can cache all the results, but this becomes a storage concern with large gmail boxes and also would be very slow (I can only imagine how long it would take to search through gigabytes of text...). So my question is, is there a way of searching through mail on the server, a la gmail's search field? Maybe through Microsoft Exchange? Hours of Googling has turned up nothing.

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• Ruby On Rails - Contact form not sending email via localhost

  - by anonymousxxx

  similar problem Rails contact form not working guides: https://github.com/thomasklemm/email_form_rails rails 3.2.x app\models\message.rb class Message include ActiveAttr::Model include ActiveModel::Validations attribute :name attribute :email attribute :subject attribute :body attr_accessible :name, :email, :subject, :body validates_presence_of :name validates_presence_of :email validates :email, email_format: { message: "is not looking like a valid email address"} validates_presence_of :subject validates_length_of :body, maximum: 500 end app\mailers\contact_form.rb class ContactForm < ActionMailer::Base default from: "[email protected]" default to: "[email protected]" def email_form(message) @message = message mail subject: "#{message.subject} #{message.name}" mail body: "#{message.body}" end end development.rb config.action_mailer.delivery_method = :smtp config.action_mailer.perform_deliveries = true config.action_mailer.smtp_settings = { :address => "smtp.gmail.com", :port => 587, :domain => "mydomain.com", :user_name => "[email protected]", :password => "mypassword", :authentication => :plain, :enable_starttls_auto => true } config.action_mailer.default_url_options = { :host => "localhost:3000" } output in command Started POST "/email" for 127.0.0.1 at 2012-09-04 22:10:40 +0700 Processing by HomeController#send_email_form as HTML Parameters: {"utf8"="v", "authenticity_token"="w39BLqCrjTMm4RRi/Sm5hZoEpcw46 npyRy/RS0h48x0=", "message"={"name"="anonymousxxx", "email"="[email protected]", "subject"="Test", "body"="send email"}, "commit"="Create Message"} Redirected to localhost:3000/home/contact Completed 302 Found in 1ms (ActiveRecord: 0.0ms) but email (message) no receive my email,..

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• Korean characters not appearing in Korean Windows XP computer

  - by user13267

  I am using a Korean software (with a partial English interface) in a Korean Version of Windows XP SP 3 However, in parts of the software, even when I change the interface to Korean, Korean letters show up as random characters, as shown here: This is happening at others parts of the software as well, and I am not sure what is the difference between the places where this is happening, and places where this is not happening. For example, a command button where Korean letters are showing up properly is shown below: This software is a video conferencing software and has a chat feature as well. When I type into the chat box, i can see the Korean letters appear properly at my side, but when I press Enter and send the message, it changes into random characters as shown above in the chat box. What could be the issue here? Could it be a missing font in my computer? Since this is a Korean Windows installation I was hoping everything would work properly by default. What can be done here? EDIT 1: I asked some other people who are using this software, and they think that the problem is at my end, and playing around with the Regional and Language Settings might solve the problem. Also, they suggested I install all the language packs related to Korean display. But it looks like all the language packs have been installed, and my location is set to Korea in Regional and Language Settings in Control Panel, and I still have this problem. Also, I have had similar problems with displaying Korean on an English Windows XP computer. This answer suggested some solutions, but I still do not quite understand exactly what I have to do (at that time I had not fixed the problem, as I later on changed the computer). If I follow that answer, what fonts exactly do I need to install?

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• Configure BL-C111A IP Camera

  - by csmba

  I am an ATT DSL customer. I want the camera to send an email when motion detection is triggered. Can anyone tell me how he managed to do that using: GMail (I cannot because I don't think it supports SSL) other alternatives if GMail is not supported

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• SRS / Sender Rewriting when forwarding mail through postfix

  - by Mikeage

  Is there any way to perform SRS, or something similar using Postfix? When I get a mail from [email protected], I forward it (via a catchall) to [email protected], but GMail is checking SPF, and seeing that my server is not authorized to send mail on behalf of example.org. I'd like to rewrite the sender to something@myserver, while leaving the from as [email protected].

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• Kopete to work with GTalk

  - by Grzenio

  How can I get Kopete to connect to gtalk? I entered my username as [email protected] and the gmail password but it stays offline.

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• Google hidden features or nice tips

  - by FerranB

  Do you know any hidden or so nice feature of Google (searching/Gmail/..)? Recently I found this one to activate Gmail Labs in accounts in which it was not active. Any others?

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• What security measures are in place to protect google reader login with 3rd party apps?

  - by sprugman

  My google reader login is the same as that for gmail. I'd love to use a native app that syncs across platforms, but am a bit paranoid about protecting gmail. Are there any security measures in place? Or do I just have to trust the app developers?

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