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• Calling All Agile Customers-Share Your Stories at the Upcoming PLM Summit

  - by Terri Hiskey

  Now that we've closed the door on another Oracle OpenWorld, planning is in full swing for the next PLM Summit, taking place February 4-6, 2013 in San Francisco, in conjunction with the Oracle Value Chain Summit. This event is a must-attend for all Agile PLM customers. We will be holding five tracks with over forty Agile PLM-focused sessions covering a range of topics and industries. If you'd like to be notified once registration is live for this event, be sure to sign up at www.oracle.com/goto/vcs. CALL FOR PRESENTATIONS: We are looking for some fresh, new customer stories to share with attendees. Read below for descriptions of the five tracks, and the suggested topics that we'd like to hear from customers. If you are interested in presenting at the PLM Summit (and getting a FREE pass to attend if your presentation is accepted!) send me an email at terri.hiskey-AT-oracle.com with: Your proposed session title and the track your session fits into 3-5 bullets of takeaways that attendees will get from your presentation Your complete contact information including name, title, company, telephone number and email The deadline for this call for presentations is Thursday, November 15, so get your submission in soon! PLM Track #1:  Product Insights and Best Practices This track will provide executive attendees and line of business managers with an overview of how Agile PLM has been deployed and used at customers to enable and manage critical product-related business processes including enterprise quality and supplier management, compliance, product cost management, portfolio management, commercialization and software lifecycle management. These sessions will also provide details around how to manage the development and rollout of the solutions and how to achieve and track value. Possible session topics: Software Lifecycle Management Enterprise Quality Management New Product Development Integrated Business Planning ECO effectivity planning Rapid Commercialization             Manage the Design to Release Process for Complex Configured Products PLM for Life Sciences Companies I (Compliant Data Set) PLM for Life Sciences Companies II (eMDR, UDI) Discrete CPG – Private Label Mgmt Cost Management and Strategic Sourcing IP Mgmt in the Semiconductor Industry Implementing the Enterprise Training Record using Agile PLM PLM Track #2: Product Deep Dives & Demos This track is aimed at line of business  and IT managers who would like to understand the benefits of expanding their PLM footprint. The sessions in this track will provide attendees with an up-close and in-depth look Agile PLM’s newer and exciting applications, including analytics and innovation management, and will detail features and functionality that are available in the latest version of Agile PLM Possible session topics: Oracle Product Lifecycle Analytics Integrating PLM with Engineering and Supply Chain Systems Streamline PLM Design to Manufacturing Processes with AutoVue Visualization Solutions         Achieve Environmental Compliance (REACH and ROHS) with Agile Product Governance & Compliance PIM Deep Dive Achieving Integrated Change Control with Agile PLM and E-Business Suite Deploying PLM at Small and Midsize Enterprises Enhancing Oracle PQM w/APQP and 8D functionality Advanced Roles and Privileges – Enabling ITAR Model Unit Effectivity Implementing REACH with 9.3.2 Deploying Job Functions, Functional Teams in 9.3.2 to Improve Your Approval Matrix PLM Track #3: Administration & Integrations This track will provide sessions for Agile administrators, managers and daily Agile PLM users who are preparing to upgrade or looking to extend the use of their current PLM implementation through AIA and process extensions. It will include deeper conversation about Agile PLM features and best practices on managing an Agile PLM infrastructure. Possible session topics: Expand the Value of your Agile Investment with Innovative Process Extension Ideas Ensuring Implementation & Upgrade Success Ensure the Integrity and Accuracy of Product Data Across the Enterprise              Maximize the Benefits of an Integrated Architecture with AIA Integrating your PLM Implementation with ERP               Infrastructure Optimization Expanding Your PLM Implementation PLM Administrator Open Forum Q&A/Discussion FDA Validation Best Practices Best Practices for Managing a large Agile Deployment: Clustering, Load Balancing and Firewalls PLM Track #4: Agile PLM for Process This track is aimed at attendees interested in or currently using Agile PLM for Process. The sessions in this track will go over new features and functionality available in the newest version of PLM for Process and will give attendees an overview on how PLM for Process is being used to manage critical business processes such as formulation, recipe and specification management Possible session topics: PLM for Process Strategy, Roadmap and Update New Product Development and Introduction Effective Product Supplier Collaboration             Leverage Agile Formulation and Compliance to Manage Cost, Compliance, Quality, Labeling and Nutrition Menu Management Innovation Data Management Food Safety/ Introduction of P4P Quality Mgmt PLM Track #5: Agile PLM and Innovation Management This track consists of five sessions, and is for attendees interested in learning more about Oracle’s Agile Innovation Management, an exciting new addition to the Agile PLM application family that redefines the industry’s scope of product lifecycle management. Oracle’s innovation solutions enable companies to collaborate in a focused way among various functional groups (marketing, sales, operations, engineering/R&D and sourcing), combining insights of customer needs/requirements, competition, available technologies, alternate design scenarios and portfolio constraints to deliver what customers truly value. The results are better products, higher margins, greater efficiencies, more satisfied customers and the increased ability to continuously innovate. Possible session topics: Product Innovation Management Solution Overview Product Requirements & Ideation Management Concept Design Management Product Lifecycle Portfolio Management Innovation as a Competitive Differentiator

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• Imaging: Paper Paper Everywhere, but None Should be in Sight

  - by Kellsey Ruppel

  Author: Vikrant Korde, Technical Architect, Aurionpro's Oracle Implementation Services team My wedding photos are stored in several empty shoeboxes. Yes...I got married before digital photography was mainstream...which means I'm old. But my parents are really old. They have shoeboxes filled with vacation photos on slides (I doubt many of you have even seen a home slide projector...and I hope you never do!). Neither me nor my parents should have shoeboxes filled with any form of photographs whatsoever. They should obviously live in the digital world...with no physical versions in sight (other than a few framed on our walls). Businesses grapple with similar challenges. But instead of shoeboxes, they have file cabinets and warehouses jam packed with paper invoices, legal documents, human resource files, material safety data sheets, incident reports, and the list goes on and on. In fact, regulatory and compliance rules govern many industries, requiring that this paperwork is available for any number of years. It's a real challenge...especially trying to find archived documents quickly and many times with no backup. Which brings us to a set of technologies called Image Process Management (or simply Imaging or Image Processing) that are transforming these antiquated, paper-based processes. Oracle's WebCenter Content Imaging solution is a combination of their WebCenter suite, which offers a robust set of content and document management features, and their Business Process Management (BPM) suite, which helps to automate business processes through the definition of workflows and business rules. Overall, the solution provides an enterprise-class platform for end-to-end management of document images within transactional business processes. It's a solution that provides all of the capabilities needed - from document capture and recognition, to imaging and workflow - to effectively transform your ‘shoeboxes’ of files into digitally managed assets that comply with strict industry regulations. The terminology can be quite overwhelming if you're new to the space, so we've provided a summary of the primary components of the solution below, along with a short description of the two paths that can be executed to load images of scanned documents into Oracle's WebCenter suite. WebCenter Imaging (WCI): the electronic document repository that provides security, annotations, and search capabilities, and is the primary user interface for managing work items in the imaging solution SOA & BPM Suites (workflow): provide business process management capabilities, including human tasks, workflow management, service integration, and all other standard SOA features. It's interesting to note that there a number of 'jumpstart' processes available to help accelerate the integration of business applications, such as the accounts payable invoice processing solution for E-Business Suite that facilitates the processing of large volumes of invoices WebCenter Enterprise Capture (WEC): expedites the capture process of paper documents to digital images, offering high volume scanning and importing from email, and allows for flexible indexing options WebCenter Forms Recognition (WFR): automatically recognizes, categorizes, and extracts information from paper documents with greatly reduced human intervention WebCenter Content: the backend content server that provides versioning, security, and content storage There are two paths that can be executed to send data from WebCenter Capture to WebCenter Imaging, both of which are described below: 1. Direct Flow - This is the simplest and quickest way to push an image scanned from WebCenter Enterprise Capture (WEC) to WebCenter Imaging (WCI), using the bare minimum metadata. The WEC activities are defined below: The paper document is scanned (or imported from email). The scanned image is indexed using a predefined indexing profile. The image is committed directly into the process flow 2. WFR (WebCenter Forms Recognition) Flow - This is the more complex process, during which data is extracted from the image using a series of operations including Optical Character Recognition (OCR), Classification, Extraction, and Export. This process creates three files (Tiff, XML, and TXT), which are fed to the WCI Input Agent (the high speed import/filing module). The WCI Input Agent directory is a standard ingestion method for adding content to WebCenter Imaging, the process for doing so is described below: WEC commits the batch using the respective commit profile. A TIFF file is created, passing data through the file name by including values separated by "_" (underscores). WFR completes OCR, classification, extraction, export, and pulls the data from the image. In addition to the TIFF file, which contains the document image, an XML file containing the extracted data, and a TXT file containing the metadata that will be filled in WCI, are also created. All three files are exported to WCI's Input agent directory. Based on previously defined "input masks", the WCI Input Agent will pick up the seeding file (often the TXT file). Finally, the TIFF file is pushed in UCM and a unique web-viewable URL is created. Based on the mapping data read from the TXT file, a new record is created in the WCI application.  Although these processes may seem complex, each Oracle component works seamlessly together to achieve a high performing and scalable platform. The solution has been field tested at some of the largest enterprises in the world and has transformed millions and millions of paper-based documents to more easily manageable digital assets. For more information on how an Imaging solution can help your business, please contact [email protected] (for U.S. West inquiries) or [email protected] (for U.S. East inquiries). About the Author: Vikrant is a Technical Architect in Aurionpro's Oracle Implementation Services team, where he delivers WebCenter-based Content and Imaging solutions to Fortune 1000 clients. With more than twelve years of experience designing, developing, and implementing Java-based software solutions, Vikrant was one of the founding members of Aurionpro's WebCenter-based offshore delivery team. He can be reached at [email protected].

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• Process Centric Banking: Loan Origination Solution

  - by Manish Palaparthy

  There is an old proverb that goes, "The difference between theory and practice is greater in practice than in theory". So, we keep doing numerous "Proof of Concepts" with our own products on various business cases to analyze them deeply, understand and explain to our customers. We then present our learnings as they happened. The awareness of each PoC should help readers increase the trustworthiness of the results coming out of these PoCs. I present one such PoC where we invested a lot of time&effort.  Process Centric Banking : Loan Origination Solution Loan Origination is a process by which a borrower applies for a new loan and the lender processes that application. Loan origination includes the series of steps taken by the bank from the point the customer shows interest in a loan product all the way to disbursal of funds. The Loan Origination process is relevant for many kind of lenders in Financial services: Banks, Credit Unions, NBFCs(Non Banking Financial Companies) and so on. For simplicity sake, I will use "Bank" as the lending institution in the rest of my article.  Loan Origination is one of the core processes for Banks as it is the process by which the it creates assets against which the Institution earns most of its profits from. A well tuned loan origination process can affect the Bank in many positive ways. Banks have always shown great interest in automating the loan origination process for the above reason. However, due the constant changes in customer environment, market dynamics, prevailing economic conditions, cost pressures & regulatory environment they run into lot of challenges. Let me categorize some of these challenges for you Customer Environment Multiple Channels: Customer can use any of the available channels (Internet Banking, Email, Fax, Branch, Phone Banking, ATM, Broker, Mobile, Snail Mail) to perform all or some of the activities related to her Visibility into the origination process: Expect immediate update on the status of loan processing & alert messages Reduced Turn Around Time: Expect loans to be processed with least turn around time Reduced loan processing fees: Partly due to market dynamics the customer expects the loan processing fee to be negligible Market Dynamics Competitive environment:  The competition keeps creating many variants of loan products to attract customers, the bank needs to create similar product variants with better offers to attract customers or keep existing ones Ability to migrate loans from one vendor to another: It has become really easy for retail customers to move from one bank to the other given the low fee of loan processing and highly attractive offers. How does the bank protect it's customer base while actively engaging with potential customers banking with competitor banks Flexibility to react to market developments: Market development greatly influence loan processing, underwriting, asset valuation, risk mitigation rules. Can the bank modify rules and policies, the idea is not just to react to market developments but to pro-actively manage new developments Economic conditions Constant change in various rates and their implications on the rates and rules applied when on-boarding a loan: How quickly can the bank apply changes to rates offered to customers when the central bank changes various rates Requirements of Audit by the central banker: Tough economic conditions have demanded much more stringent audit rules and tests. The banks needs to produce ready reports(historic & operational) for audit compliance Risk Mitigation: While risk mitigation has always been a key concern for the bank, this is the area where the bank's underwriters & risk analysts spend the maximum time when processing a loan application. In order to reduce TAT the bank cannot compromise on its risk mitigation strategies Cost pressures Reduce Cost of processing per application: To deliver a reduced loan processing fee to the customer, the bank needs to keep its cost per processing loan application low. Meet customer TAT expectations while reducing the queues and the systems being used to process the loan application: The loan application could potentially be spending a lot of time waiting in the queue for further processing. Different volumes & patterns of applications demand different queuing algorithms. The bank needs to have real-time visibility into these queues and have the flexibility to change queuing algorithms at runtime  Increase the use of electronic communication and reduce the branch channel usage: Lesser automation leads not only leads to Increased turn around time, it also impacts more costs to reach out to customers The objective of our PoC was to implement a Loan Origination Solution whose ownership lies with the bank and effectively meet the challenges listed above. We built a simple story board for the solution We then went about implementing our storyboard using Oracle BPM Suite, Webcenter Content : Imaging. The web UI has been built on ADF technolgies, while the integration with core-services has been implemented using the underlying SOA infrastructure. The BPM process model is quite exhaustive can meet all the challenges listed above to reasonable degree. A bank intending to implement an end-to-end Loan Origination Solution has multiple options at it's disposal. It can Develop a customer Loan Origination Application from scratch: Gives maximum opportunity to build what you want but inflexible to upgrade and maintain. Higher TCO in long term Buy a Packaged application & customize it: Customizing a generic loan application can be tedious and prove as difficult as above. Build it using many disparate & un-integrated tools: Initially seems easier than developing from scratch. But, without integrated tool sets this is not a viable approach either or A solution based on a Framework: Independent Services and Business Process Modeling provide decoupled architecture that is flexible. We built this framework end-to-end with processes the core process of loan origination & several sub-processes such as Analyse and define customer needs, customer credit verification, identity check processes, legal review process, New customer registration & risk assessment.

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• Profiling Startup Of VS2012 &ndash; YourKit Profiler

  - by Alois Kraus

  The YourKit (v7.0.5) profiler is interesting in terms of price (79€ single place license, 409€ + 1 year support and upgrades) and feature set. You do get a performance and memory profiler in one package for which you normally need also to pay extra from the other vendors. As an interesting side note the profiler UI is written in Java because they do also sell Java profilers with the same feature set. To get all methods of a VS startup you need first to configure it to include System* in the profiled methods and you need to configure * to measure wall clock time. By default it does record only CPU times which allows you to optimize CPU hungry operations. But you will never see a Thread.Sleep(10000) in the profiler blocking the UI in this mode. It can profile as all others processes started from within the profiler but it can also profile the next or all started processes. As usual it can profile in sampling and tracing mode. But since it is a memory profiler as well it does by default also record all object allocations > 1MB. With allocation recording enabled VS2012 did crash but without allocation recording there were no problems. The CPU tab contains the time line of the application and when you click in the graph you the call stacks of all threads at this time. This is really a nice feature. When you select a time region you the CPU Usage estimation for this time window. I have seen many applications consuming 100% CPU only because they did create garbage like crazy. For this is the Garbage Collection tab interesting in conjunction with a time range. This view is like the CPU table only that the CPU graph (green) is missing. All relevant information except for GCs/s is already visible in the CPU tab. Very handy to pinpoint excessive GC or CPU bound issues. The Threads tab does show the thread names and their lifetime. This is useful to see thread interactions or which thread is hottest in terms of CPU consumption. On the CPU tab the call tree does exist in a merged and thread specific view. When you click on a method you get below a list of all called methods. There you can sort for methods with a high own time which are worth optimizing. In the Method List you can select which scope you want to see. Back Traces are the methods which did call you. Callees ist the list of methods called directly or indirectly by your method as a flat list. This is not a call stack but still very useful to see which methods were slow so you can see the “root” cause quite quickly without the need to click trough long call stacks. The last view Merged Calles is a call stacked view of the previous view. This does help a lot to understand did call each method at run time. You would get the same view with a debugger for one call invocation but here you get the full statistics (invocation count) as well. Since YourKit is also a memory profiler you can directly see which objects you have on your managed heap and which objects do hold most of your precious memory. You can in in the Object Explorer view also examine the contents of your objects (strings or whatsoever) to get a better understanding which objects where potentially allocating this stuff.   YourKit is a very easy to use combined memory and performance profiler in one product. The unbeatable single license price makes it very attractive to straightly buy it. Although it is a Java UI it is very responsive and the memory consumption is considerably lower compared to dotTrace and ANTS profiler. What I do really like is to start the YourKit ui and then start the processes I want to profile as usual. There is no need to alter your own application code to be able to inject a profiler into your new started processes. For performance and memory profiling you can simply select the process you want to investigate from the list of started processes. That's the way I like to use profilers. Just get out of the way and let the application run without any special preparations.   Next: Telerik JustTrace

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• Identity Globe Trotters (Sep Edition): The Social Customer

  - by Tanu Sood

  Welcome to the inaugural edition of our monthly series - Identity Globe Trotters. Starting today, the last Friday of every month, we will explore regional commentary on Identity Management. We will invite guest contributors from around the world to share their opinions and experiences around Identity Management and highlight regional nuances, specific drivers, solutions and more. Today's feature is contributed by Michael Krebs, Head of Business Development at esentri consulting GmbH, a (SOA) specialized Oracle Gold Partner based in Ettlingen, Germany. In his current role, Krebs is dealing with the latest developments in Enterprise Social Networking and the Integration of Social Media within business processes.  By Michael Krebs The relevance of "easy sign-on" in the age of the "Social Customer" With the growth of Social Networks, the time people spend within those closed "eco-systems" is growing year by year. With social networks looking to integrate search engines, like Facebook announced some weeks ago, their relevance will continue to grow in contrast to the more conventional search engines. This is one of the reasons why social network accounts of the users are getting more and more like a virtual fingerprint. With the growing relevance of social networks the importance of a simple way for customers to get in touch with say, customer care or contract departments, will be crucial for sales processes in critical markets. Customers want to have one single point of contact and also an easy "login-method" with no dedicated usernames, passwords or proprietary accounts. The golden rule in the future social media driven markets will be: The lower the complexity of the initial contact, the better a company can profit from social networks. If you, for example, can generate a smart way of how an existing customer can use self-service portals, the cost in providing phone support can be lowered significantly. Recruiting and Hiring of "Digital Natives" Another particular example is "social" recruiting processes. The so called "digital natives" don´t want to type in their profile facts and CV´s in proprietary systems. Why not use the actual LinkedIn profile? In German speaking region, the market in the area of professional social networks is dominated by XING, the equivalent to LinkedIn. A few weeks back, this network also opened up their interfaces for integrating social sign-ons or the usage of profile data for recruiting-purposes. In the European (and especially the German) employment market, where the number of young candidates is shrinking because of the low birth rate in the region, it will become essential to use social-media supported hiring processes to find and on-board the rare talents. In fact, you will see traditional recruiting websites integrated with social hiring to attract the best talents in the market, where the pool of potential candidates has decreased dramatically over the years. Identity Management as a key factor in the Customer Experience process To create the biggest value for customers and also future employees, companies need to connect their HCM or CRM-systems with powerful Identity management solutions. With the highly efficient Oracle (social & mobile enabling) Identity Management solution, enterprises can combine easy sign on with secure connections to the backend infrastructure. This combination enables a "one-stop" service with personalized content for customers and talents. In addition, companies can collect valuable data for the enrichment of their CRM-data. The goal is to enrich the so called "Customer Experience" via all available customer channels and contact points. Those systems have already gained importance in the B2C-markets and will gradually spread out to B2B-channels in the near future. Conclusion: Central and "Social" Identity management is key to Customer Experience Management and Talent Management For a seamless delivery of "Customer Experience Management" and a modern way of recruiting the best talent, companies need to integrate Social Sign-on capabilities with modern CX - and Talent management infrastructure. This lowers the barrier for existing and future customers or employees to get in touch with sales, support or human resources. Identity management is the technology enabler and backbone for a modern Customer Experience Infrastructure. Oracle Identity management solutions provide the opportunity to secure Social Applications and connect them with modern CX-solutions. At the end, companies benefit from "best of breed" processes and solutions for enriching customer experience without compromising security. About esentri: esentri is a provider of enterprise social networking and brings the benefits of social network communication into business environments. As one key strength, esentri uses Oracle Identity Management solutions for delivering Social and Mobile access for Oracle’s CRM- and HCM-solutions. …..End Guest Post…. With new and enhanced features optimized to secure the new digital experience, the recently announced Oracle Identity Management 11g Release 2 enables organizations to securely embrace cloud, mobile and social infrastructures and reach new user communities to help further expand and develop their businesses. Additional Resources: Oracle Identity Management 11gR2 release Oracle Identity Management website Datasheet: Mobile and Social Access (pdf) IDM at OOW: Focus on Identity Management Facebook: OracleIDM Twitter: OracleIDM We look forward to your feedback on this post and welcome your suggestions for topics to cover in Identity Globe Trotters. Last Friday, every month!

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• mdadm: Win7-install created a boot partition on one of my RAID6 drives. How to rebuild?

  - by EXIT_FAILURE

  My problem happened when I attempted to install Windows 7 on it's own SSD. The Linux OS I used which has knowledge of the software RAID system is on a SSD that I disconnected prior to the install. This was so that windows (or I) wouldn't inadvertently mess it up. However, and in retrospect, foolishly, I left the RAID disks connected, thinking that windows wouldn't be so ridiculous as to mess with a HDD that it sees as just unallocated space. Boy was I wrong! After copying over the installation files to the SSD (as expected and desired), it also created an ntfs partition on one of the RAID disks. Both unexpected and totally undesired! . I changed out the SSDs again, and booted up in linux. mdadm didn't seem to have any problem assembling the array as before, but if I tried to mount the array, I got the error message: mount: wrong fs type, bad option, bad superblock on /dev/md0, missing codepage or helper program, or other error In some cases useful info is found in syslog - try dmesg | tail or so dmesg: EXT4-fs (md0): ext4_check_descriptors: Block bitmap for group 0 not in group (block 1318081259)! EXT4-fs (md0): group descriptors corrupted! I then used qparted to delete the newly created ntfs partition on /dev/sdd so that it matched the other three /dev/sd{b,c,e}, and requested a resync of my array with echo repair > /sys/block/md0/md/sync_action This took around 4 hours, and upon completion, dmesg reports: md: md0: requested-resync done. A bit brief after a 4-hour task, though I'm unsure as to where other log files exist (I also seem to have messed up my sendmail configuration). In any case: No change reported according to mdadm, everything checks out. mdadm -D /dev/md0 still reports: Version : 1.2 Creation Time : Wed May 23 22:18:45 2012 Raid Level : raid6 Array Size : 3907026848 (3726.03 GiB 4000.80 GB) Used Dev Size : 1953513424 (1863.02 GiB 2000.40 GB) Raid Devices : 4 Total Devices : 4 Persistence : Superblock is persistent Update Time : Mon May 26 12:41:58 2014 State : clean Active Devices : 4 Working Devices : 4 Failed Devices : 0 Spare Devices : 0 Layout : left-symmetric Chunk Size : 4K Name : okamilinkun:0 UUID : 0c97ebf3:098864d8:126f44e3:e4337102 Events : 423 Number Major Minor RaidDevice State 0 8 16 0 active sync /dev/sdb 1 8 32 1 active sync /dev/sdc 2 8 48 2 active sync /dev/sdd 3 8 64 3 active sync /dev/sde Trying to mount it still reports: mount: wrong fs type, bad option, bad superblock on /dev/md0, missing codepage or helper program, or other error In some cases useful info is found in syslog - try dmesg | tail or so and dmesg: EXT4-fs (md0): ext4_check_descriptors: Block bitmap for group 0 not in group (block 1318081259)! EXT4-fs (md0): group descriptors corrupted! I'm a bit unsure where to proceed from here, and trying stuff "to see if it works" is a bit too risky for me. This is what I suggest I should attempt to do: Tell mdadm that /dev/sdd (the one that windows wrote into) isn't reliable anymore, pretend it is newly re-introduced to the array, and reconstruct its content based on the other three drives. I also could be totally wrong in my assumptions, that the creation of the ntfs partition on /dev/sdd and subsequent deletion has changed something that cannot be fixed this way. My question: Help, what should I do? If I should do what I suggested , how do I do that? From reading documentation, etc, I would think maybe: mdadm --manage /dev/md0 --set-faulty /dev/sdd mdadm --manage /dev/md0 --remove /dev/sdd mdadm --manage /dev/md0 --re-add /dev/sdd However, the documentation examples suggest /dev/sdd1, which seems strange to me, as there is no partition there as far as linux is concerned, just unallocated space. Maybe these commands won't work without. Maybe it makes sense to mirror the partition table of one of the other raid devices that weren't touched, before --re-add. Something like: sfdisk -d /dev/sdb | sfdisk /dev/sdd Bonus question: Why would the Windows 7 installation do something so st...potentially dangerous? Update I went ahead and marked /dev/sdd as faulty, and removed it (not physically) from the array: # mdadm --manage /dev/md0 --set-faulty /dev/sdd # mdadm --manage /dev/md0 --remove /dev/sdd However, attempting to --re-add was disallowed: # mdadm --manage /dev/md0 --re-add /dev/sdd mdadm: --re-add for /dev/sdd to /dev/md0 is not possible --add, was fine. # mdadm --manage /dev/md0 --add /dev/sdd mdadm -D /dev/md0 now reports the state as clean, degraded, recovering, and /dev/sdd as spare rebuilding. /proc/mdstat shows the recovery progress: md0 : active raid6 sdd[4] sdc[1] sde[3] sdb[0] 3907026848 blocks super 1.2 level 6, 4k chunk, algorithm 2 [4/3] [UU_U] [>....................] recovery = 2.1% (42887780/1953513424) finish=348.7min speed=91297K/sec nmon also shows expected output: ¦sdb 0% 87.3 0.0| > |¦ ¦sdc 71% 109.1 0.0|RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR > |¦ ¦sdd 40% 0.0 87.3|WWWWWWWWWWWWWWWWWWWW > |¦ ¦sde 0% 87.3 0.0|> || It looks good so far. Crossing my fingers for another five+ hours :) Update 2 The recovery of /dev/sdd finished, with dmesg output: [44972.599552] md: md0: recovery done. [44972.682811] RAID conf printout: [44972.682815] --- level:6 rd:4 wd:4 [44972.682817] disk 0, o:1, dev:sdb [44972.682819] disk 1, o:1, dev:sdc [44972.682820] disk 2, o:1, dev:sdd [44972.682821] disk 3, o:1, dev:sde Attempting mount /dev/md0 reports: mount: wrong fs type, bad option, bad superblock on /dev/md0, missing codepage or helper program, or other error In some cases useful info is found in syslog - try dmesg | tail or so And on dmesg: [44984.159908] EXT4-fs (md0): ext4_check_descriptors: Block bitmap for group 0 not in group (block 1318081259)! [44984.159912] EXT4-fs (md0): group descriptors corrupted! I'm not sure what do do now. Suggestions? Output of dumpe2fs /dev/md0: dumpe2fs 1.42.8 (20-Jun-2013) Filesystem volume name: Atlas Last mounted on: /mnt/atlas Filesystem UUID: e7bfb6a4-c907-4aa0-9b55-9528817bfd70 Filesystem magic number: 0xEF53 Filesystem revision #: 1 (dynamic) Filesystem features: has_journal ext_attr resize_inode dir_index filetype extent flex_bg sparse_super large_file huge_file uninit_bg dir_nlink extra_isize Filesystem flags: signed_directory_hash Default mount options: user_xattr acl Filesystem state: clean Errors behavior: Continue Filesystem OS type: Linux Inode count: 244195328 Block count: 976756712 Reserved block count: 48837835 Free blocks: 92000180 Free inodes: 243414877 First block: 0 Block size: 4096 Fragment size: 4096 Reserved GDT blocks: 791 Blocks per group: 32768 Fragments per group: 32768 Inodes per group: 8192 Inode blocks per group: 512 RAID stripe width: 2 Flex block group size: 16 Filesystem created: Thu May 24 07:22:41 2012 Last mount time: Sun May 25 23:44:38 2014 Last write time: Sun May 25 23:46:42 2014 Mount count: 341 Maximum mount count: -1 Last checked: Thu May 24 07:22:41 2012 Check interval: 0 (<none>) Lifetime writes: 4357 GB Reserved blocks uid: 0 (user root) Reserved blocks gid: 0 (group root) First inode: 11 Inode size: 256 Required extra isize: 28 Desired extra isize: 28 Journal inode: 8 Default directory hash: half_md4 Directory Hash Seed: e177a374-0b90-4eaa-b78f-d734aae13051 Journal backup: inode blocks dumpe2fs: Corrupt extent header while reading journal super block

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• Juniper SSG-5 subinterface vlan routing to the internet

  - by catfish

  I'm unable to get a brand new Juniper SSG-5 with latest 6.3.0r05 firmware routing to the internet from a subinterface I created on bgroup0 setup as vlan2 (bgroup0.1 on "wifi" zone). When connected on the default vlan it gets on the internet just fine. When I switch to vlan2 I'm unable to get to the internet. I am able to get the correct ip address (10.150.0.0/24) from dhcp, able to get to the juniper management page, etc but nothing past the firewall, can't ping 4.2.2.2 or the internet gateway. Even setting up logging on the wifi-to-untrust policy and it does shows the attempts (it's it's timeouts). 172.31.16.0/24 is the untrusted lan, it's already nat'ed but works fine for testing. Can ping this ip from the default vlan but not from vlan2 192.168.1.0/24 is the trusted main lan 10.150.0.0/24 is the wifi isolated lan on vlan2 The idea is to setup an AP with lan and guest access (AP supports multiple ssid's on different vlans). I know I can setup the juniper to use different ports for the wifi lan and use their procurve switch to do the vlan separation, but I never used vlan'ing on a Juniper firewall and I would like to try it out this way. Here is the complete config file: unset key protection enable set clock timezone -5 set vrouter trust-vr sharable set vrouter "untrust-vr" exit set vrouter "trust-vr" unset auto-route-export exit set alg appleichat enable unset alg appleichat re-assembly enable set alg sctp enable set auth-server "Local" id 0 set auth-server "Local" server-name "Local" set auth default auth server "Local" set auth radius accounting port 1646 set admin name "netscreen" set admin password "xxxxxxxxxxxxxxxx" set admin auth web timeout 10 set admin auth dial-in timeout 3 set admin auth server "Local" set admin format dos set zone "Trust" vrouter "trust-vr" set zone "Untrust" vrouter "trust-vr" set zone "DMZ" vrouter "trust-vr" set zone "VLAN" vrouter "trust-vr" set zone id 100 "Wifi" set zone "Untrust-Tun" vrouter "trust-vr" set zone "Trust" tcp-rst set zone "Untrust" block unset zone "Untrust" tcp-rst set zone "MGT" block unset zone "V1-Trust" tcp-rst unset zone "V1-Untrust" tcp-rst set zone "DMZ" tcp-rst unset zone "V1-DMZ" tcp-rst unset zone "VLAN" tcp-rst unset zone "Wifi" tcp-rst set zone "Untrust" screen tear-drop set zone "Untrust" screen syn-flood set zone "Untrust" screen ping-death set zone "Untrust" screen ip-filter-src set zone "Untrust" screen land set zone "V1-Untrust" screen tear-drop set zone "V1-Untrust" screen syn-flood set zone "V1-Untrust" screen ping-death set zone "V1-Untrust" screen ip-filter-src set zone "V1-Untrust" screen land set interface "ethernet0/0" zone "Untrust" set interface "ethernet0/1" zone "Untrust" set interface "bgroup0" zone "Trust" set interface "bgroup0.1" tag 2 zone "Wifi" set interface "bgroup1" zone "DMZ" set interface bgroup0 port ethernet0/2 set interface bgroup0 port ethernet0/3 set interface bgroup0 port ethernet0/4 set interface bgroup0 port ethernet0/5 set interface bgroup0 port ethernet0/6 unset interface vlan1 ip set interface ethernet0/0 ip 172.31.16.243/24 set interface ethernet0/0 route set interface bgroup0 ip 192.168.1.1/24 set interface bgroup0 nat set interface bgroup0.1 ip 10.150.0.1/24 set interface bgroup0.1 nat set interface bgroup0.1 mtu 1500 unset interface vlan1 bypass-others-ipsec unset interface vlan1 bypass-non-ip set interface ethernet0/0 ip manageable set interface bgroup0 ip manageable set interface bgroup0.1 ip manageable set interface ethernet0/0 manage ping set interface ethernet0/1 manage ping set interface bgroup0.1 manage ping set interface bgroup0.1 manage telnet set interface bgroup0.1 manage web unset interface bgroup1 manage ping set interface bgroup0 dhcp server service set interface bgroup0.1 dhcp server service set interface bgroup0 dhcp server auto set interface bgroup0.1 dhcp server enable set interface bgroup0 dhcp server option gateway 192.168.1.1 set interface bgroup0 dhcp server option netmask 255.255.255.0 set interface bgroup0 dhcp server option dns1 8.8.8.8 set interface bgroup0.1 dhcp server option lease 1440 set interface bgroup0.1 dhcp server option gateway 10.150.0.1 set interface bgroup0.1 dhcp server option netmask 255.255.255.0 set interface bgroup0.1 dhcp server option dns1 8.8.8.8 set interface bgroup0 dhcp server ip 192.168.1.33 to 192.168.1.126 set interface bgroup0.1 dhcp server ip 10.150.0.50 to 10.150.0.100 unset interface bgroup0 dhcp server config next-server-ip unset interface bgroup0.1 dhcp server config next-server-ip set interface "serial0/0" modem settings "USR" init "AT&F" set interface "serial0/0" modem settings "USR" active set interface "serial0/0" modem speed 115200 set interface "serial0/0" modem retry 3 set interface "serial0/0" modem interval 10 set interface "serial0/0" modem idle-time 10 set flow tcp-mss unset flow no-tcp-seq-check set flow tcp-syn-check unset flow tcp-syn-bit-check set flow reverse-route clear-text prefer set flow reverse-route tunnel always set pki authority default scep mode "auto" set pki x509 default cert-path partial set crypto-policy exit set ike respond-bad-spi 1 set ike ikev2 ike-sa-soft-lifetime 60 unset ike ikeid-enumeration unset ike dos-protection unset ipsec access-session enable set ipsec access-session maximum 5000 set ipsec access-session upper-threshold 0 set ipsec access-session lower-threshold 0 set ipsec access-session dead-p2-sa-timeout 0 unset ipsec access-session log-error unset ipsec access-session info-exch-connected unset ipsec access-session use-error-log set url protocol websense exit set policy id 1 from "Trust" to "Untrust" "Any" "Any" "ANY" permit set policy id 1 exit set policy id 2 from "Wifi" to "Untrust" "Any" "Any" "ANY" permit log set policy id 2 exit set nsmgmt bulkcli reboot-timeout 60 set ssh version v2 set config lock timeout 5 unset license-key auto-update set telnet client enable set snmp port listen 161 set snmp port trap 162 set snmpv3 local-engine id "0162122009006149" set vrouter "untrust-vr" exit set vrouter "trust-vr" unset add-default-route set route 0.0.0.0/0 interface ethernet0/0 gateway 172.31.16.1 exit set vrouter "untrust-vr" exit set vrouter "trust-vr" exit

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• disparity between `top`'s given CPU % and process CPU usage total

  - by intuited

  I've noticed that there are sometimes (large) differences between the reported total CPU usage and a summation of the per-process CPU utilization given by apps like top and wmtop. As an example: I recently ran a git filter-branch --index-filter on a fairly large repo, with the index-filter command piping git ls-files through a grep filter and into xargs git rm --cached. This took a few minutes to run; while it was going I noticed that both wmtop and top were displaying a high (above 50% on my 2-core machine) total CPU usage, but that neither showed any individual processes which were using a significant amount of CPU time. Are some processes not shown in the process list? What sorts of processes are these, and is there a way to find out how much CPU time they are using?

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• Asp.net mvc, view with multiple updatable parts - how?

  - by DerDres

  I have started doing asp.net mvc programming and like it more everyday. Most of the examples I have seen use separate views for viewing and editing details of a specific entity. E.g. - table of music albums linking to separate 'detail' and 'update' views [Action] | Title | Artist detail, update | Uuuh Baby | Barry White detail, update | Mr Mojo | Barry White With mvc how can I achieve a design where the R and the U (CRUD) are represented in a single view, and furthermore where the user can edit separate parts of the view, thus limiting the amount of data the user can edit before saving? Example mockup - editing album detials: I have achieved such a design with ajax calls, but Im curious how to do this without ajax. Parts of my own take on this can be seen below. I use a flag (enum EditCode) indicating which part of the view, if any, that has to render a form. Is such a design in accordance with the framework, could it be done more elegantly? AlbumController public class AlbumController : Controller { public ActionResult Index() { var albumDetails = from ManageVM in state.AlbumState.ToList() select ManageVM.Value.Detail; return View(albumDetails); } public ActionResult Manage(int albumId, EditCode editCode) { (state.AlbumState[albumId] as ManageVM).EditCode = (EditCode)editCode; ViewData["albumId"] = albumId; return View(state.AlbumState[albumId]); } [HttpGet] public ActionResult Edit(int albumId, EditCode editCode) { return RedirectToAction("Manage", new { albumId = albumId, editCode = editCode }); } // edit album details [HttpPost] public ActionResult EditDetail(int albumId, Detail details) { (state.AlbumState[albumId] as ManageVM).Detail = details; return RedirectToAction("Manage", new { albumId = albumId, editCode = EditCode.NoEdit });// zero being standard } // edit album thought [HttpPost] public ActionResult EditThoughts(int albumId, List<Thought> thoughts) { (state.AlbumState[albumId] as ManageVM).Thoughts = thoughts; return RedirectToAction("Manage", new { albumId = albumId, editCode = EditCode.NoEdit });// zero being standard } Flag - EditCode public enum EditCode { NoEdit, Details, Genres, Thoughts } Mangae view <%@ Page Title="" Language="C#" MasterPageFile="~/Views/Shared/Site.Master" Inherits="System.Web.Mvc.ViewPage<MvcApplication1.Controllers.ManageVM>" %> <asp:Content ID="Content1" ContentPlaceHolderID="TitleContent" runat="server"> Manage </asp:Content> <asp:Content ID="Content2" ContentPlaceHolderID="MainContent" runat="server"> <h2>Manage</h2> <% if(Model.EditCode == MvcApplication1.Controllers.EditCode.Details) {%> <% Html.RenderPartial("_EditDetails", Model.Detail); %> <% }else{%> <% Html.RenderPartial("_ShowDetails", Model.Detail); %> <% } %> <hr /> <% if(Model.EditCode == MvcApplication1.Controllers.EditCode.Thoughts) {%> <% Html.RenderPartial("_EditThoughts", Model.Thoughts); %> <% }else{%> <% Html.RenderPartial("_ShowThoughts", Model.Thoughts); %> <% } %>

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• Using Lighttpd: apache prox or direct connection?

  - by Halfgaar

  Hi, I'm optimizing a site by using lighttpd for the static media. I've found that a recommended solution is to use Apache Proxy to point to the lighttpd server. But, does that use up an Apache thread/process per request? In my setup, I've noticed that all my processes are used up, even though they aren't doing anything, CPU wise. To free up apache processes, I've configured lighttpd and the amount of processes needed is lowered significantly, Munin shows. However, I've set it up to connect directly to lighty, to prevent apache workers from server static media. My question is: when using Apache Proxy, does that also use up a process/worker?

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• Using Lighttpd: apache proxy or direct connection?

  - by Halfgaar

  Hi, I'm optimizing a site by using lighttpd for the static media. I've found that a recommended solution is to use Apache Proxy to point to the lighttpd server. But, does that use up an Apache thread/process per request? In my setup, I've noticed that all my processes are used up, even though they aren't doing anything, CPU wise. To free up apache processes, I've configured lighttpd and the amount of processes needed is lowered significantly, Munin shows. However, I've set it up to connect directly to lighty, to prevent apache workers from being occupied by serving static media. My question is: when using Apache Proxy, does that also use up a process/worker per request?

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• Task Manager: VM Size smaller than Mem usage?

  - by shoosh

  The windows XP tasks manager can show two different columns regarding the memory usage of the processes. One is called Mem Usage and the other is VM Size (not on by default, you need to activate it) From what I've gathered, VM size is the size of the entire memory space occupied by the process and Mem Usage is the amount of memory currently committed and used. This assumption is verified by most processes when the VM Size is only slightly larger than Mem Usage for instance my Outlook currently has 79,724 K in VM Size and 56,600 K in Mem Usage But it fails for other processes such as Firefox which currently has 171,900 K for Mem Usage and only 156,440 K in VM Size. How can a process use more memory than the amount of virtual memory allocated to it? So Maybe my interpretation of these columns is wrong. What do they actually mean?

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• Give root password for maintenance

  - by Jevgeni Smirnov

  After entering shutdown now in terminal I get everything running normally and then: All processes ended withing 2 seconds...done INIT: Going single user INIT: Sending processes the TERM signal INIT: Sending processes the KILL signal Give root password for maintenance(or.... I press Ctrl+D, and it shows me login screen Debian. Shutdown through GUI works properly. UPDATE 1 It seems some process hangs. Moreover I'v managed to poweroff server through several retries. Recently i'v installed only ntp and ntpdate. Nothing more. I suppose it might be it conflicting with iptables.

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• Dynamically loading modules in Python (+ multi processing question)

  - by morpheous

  I am writing a Python package which reads the list of modules (along with ancillary data) from a configuration file. I then want to iterate through each of the dynamically loaded modules and invoke a do_work() function in it which will spawn a new process, so that the code runs ASYNCHRONOUSLY in a separate process. At the moment, I am importing the list of all known modules at the beginning of my main script - this is a nasty hack I feel, and is not very flexible, as well as being a maintenance pain. This is the function that spawns the processes. I will like to modify it to dynamically load the module when it is encountered. The key in the dictionary is the name of the module containing the code: def do_work(work_info): for (worker, dataset) in work_info.items(): #import the module defined by variable worker here... # [Edit] NOT using threads anymore, want to spawn processes asynchronously here... #t = threading.Thread(target=worker.do_work, args=[dataset]) # I'll NOT dameonize since spawned children need to clean up on shutdown # Since the threads will be holding resources #t.daemon = True #t.start() Question 1 When I call the function in my script (as written above), I get the following error: AttributeError: 'str' object has no attribute 'do_work' Which makes sense, since the dictionary key is a string (name of the module to be imported). When I add the statement: import worker before spawning the thread, I get the error: ImportError: No module named worker This is strange, since the variable name rather than the value it holds are being used - when I print the variable, I get the value (as I expect) whats going on? Question 2 As I mentioned in the comments section, I realize that the do_work() function written in the spawned children needs to cleanup after itself. My understanding is to write a clean_up function that is called when do_work() has completed successfully, or an unhandled exception is caught - is there anything more I need to do to ensure resources don't leak or leave the OS in an unstable state? Question 3 If I comment out the t.daemon flag statement, will the code stil run ASYNCHRONOUSLY?. The work carried out by the spawned children are pretty intensive, and I don't want to have to be waiting for one child to finish before spawning another child. BTW, I am aware that threading in Python is in reality, a kind of time sharing/slicing - thats ok Lastly is there a better (more Pythonic) way of doing what I'm trying to do? [Edit] After reading a little more about Pythons GIL and the threading (ahem - hack) in Python, I think its best to use separate processes instead (at least IIUC, the script can take advantage of multiple processes if they are available), so I will be spawning new processes instead of threads. I have some sample code for spawning processes, but it is a bit trivial (using lambad functions). I would like to know how to expand it, so that it can deal with running functions in a loaded module (like I am doing above). This is a snippet of what I have: def do_mp_bench(): q = mp.Queue() # Not only thread safe, but "process safe" p1 = mp.Process(target=lambda: q.put(sum(range(10000000)))) p2 = mp.Process(target=lambda: q.put(sum(range(10000000)))) p1.start() p2.start() r1 = q.get() r2 = q.get() return r1 + r2 How may I modify this to process a dictionary of modules and run a do_work() function in each loaded module in a new process?

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• Looking for Firebird GUI

  - by EAMann

  I use phpMyAdmin to manage all of my MySQL databases and SQL Management Studio Express to manage my MS SQL databases. Now I need to start working with Firebird, and I'm looking for a tool along the lines of SQL Management Studio to manage those databases as well. I can be flexible with the UI and can learn a new system, so if there's something freely available that will do the trick but isn't quite the same as SQL management Studio I think I could adapt. Bottom line: What free tools are available that provide an in-depth GUI for Firebird?

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• How can a driver change the kernel page table?

  - by Naruto

  I am encountering an issue with kernel memory. When my driver finishes running, the other processes in kernel fail to run, for example, I run ls, the command crashes the kernel with error "Corrupted page table" at a specified address. I do not know whether the page table of my driver relates to the page table of other process. How can my driver changes the page table of the other processes? And how the driver of a process relates to the kernel page table? As I know when the driver runs, it will be switched to kernel context. Kernel has its own page table and the driver has it own one. What is the relation among the kernel page table, the page table of my driver and the page table of the other processes when it runs in kernel context?

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• Restart an in-use NFS server without interruption (within timeout)

  - by zebediah49

  I have a bunch of compute clients working on jobs, saving output data to a NAS machine. All machines are centos 6.2. They mount it via automount NFS, with a timeout of 1200 (default config). The NAS machine needs to be restarted. If I can restart the machine within that 1200s (20 minute) window, will the clients just block on IO until it comes back up? A minor interruption (pause) in service is ok, as long as it doesn't cause the running processes to error out. If necessary I could loop through and SIGSTOP all job processes, restart and resume them -- I just don't want to break the open file handles. How can I run a restart like this without killing processes with open files?

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• Limiting memory usage and mimimizing swap thrashing on Unix / Linux

  - by camelccc

  I have a few machines that I machine that I use for running large numbers of jobs where I try to limit the number of jobs so as not to exceed the available RAM of the machine. Occasionally I mis-estimate how much memory some of the jobs will take, and the machine starts thrashing the swap file. I resolve this by sending the kill -s STOP to one of the jobs so that it can get swapped out. Does anyone know of a utility that will monitor a server for processes by a specific name, and then pause the one with the smallest memory footprint is the total memory consumption reaches a desired threshold so that the larger ones can run and complete with a minimum of swap file thrashing? Paused processes then need to be resumed once some existing processes have completed.

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• php-cgi.exe process on IIS

  - by HYP

  The production server runs a PHP application on IIS 6.0. During the peak hours we have had a few issues where the php-cgi.exe processes increase in numbers and approach around 200. The server comes to a crawl and we have to restart the server a multiple times to restore the normal behavior. When the server is running normally, I have noticed that there are only 10-15 php-cgi.exe processes in the task manager. What could be causing the php-cgi.exe processes to increase in number from 10-15 to around 200 during the peak hours? Where should I look for a cause?

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• Windows 8 Task Manager RAM Usage Accuracy

  - by user264892

  The new Task Manager has a great UI in windows 8, however, there are some discrepancies in the data I can not account for: Machine: 8 GB of total ram. (This is a physical machine, not a virtual) The processes tab shows 45% of Memory utilized. The listed process do not add up to 3.5 GB of RAM, but instead add up to 0.948 GB. There is no "processes for all users" option. The performance Tab Shows: In use : 3.6 GB Available: 4.4 GB Committed : 4.1 /9.2 GB Cached: 3.7 GB Paged Pool: 376 MB Non-paged pool: 135 MB My reading of this says I have ALOT of "cloaked" processes running some where eating my ram. How do I interpret this data and how do I verify it?

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• How Social Is Your Contact Center?

  - by Charles Knapp

  More than 75% of consumers have complained on a social site after a poor customer experience. Yet, 70% of companies have little understanding of the social media conversations about their brand. To deliver upon your brand promise, retain customers, and increase their lifetime value, you must deliver great customer experiences across social, mobile, phone, and chat channels. Siloed channels produce poor customer experiences. Social channels must integrate with the people, processes, technology, and traditional channels used to satisfy customers. The more effective a company’s social marketing, the greater the demand for effective social service. However, service is not a job for social marketers. It is a job for service specialists, focused on KPIs such as response time, first contact resolution, satisfaction, churn, retention, and customer lifetime value. Most social-enabled contact centers are at the early adopter stage, attempting to “bolt on” social media as a side process. Many are experiencing inconsistent customer experiences, higher costs, and negligible return on investments. Service leaders should consider carefully how to integrate social channels with their current customer service and support people, processes, technology, and channels. Here is one company realizing success: the pre-integrated Oracle RightNow Social Experience “empowers our contact center operations by enabling our agents to join customer conversations that are happening on social sites like Twitter and Facebook and integrate those conversations into our overall multichannel customer engagement processes.” — Lisa Larson, Drugstore.com

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• Agile PLM on Developing Agile PLM: Software Lifecycle Management

  - by Kerrie Foy

  Change is constant.  That saying couldn’t be truer when applied to software development.   And with all that change comes extensive product complexity.  How do you manage it all?  As software developers ourselves, we can certainly empathize with the challenge. On April 3, 2012 Stephen Van Lare, VP of PLM Product Development, hosted a webcast to share how Oracle uses Agile to develop Agile – a PLM solution for managing a PLM solution!   Stephen passionately shared his unique insight based on 10 years of using Agile PLM to manage the development process, as well as customer use cases.  He shared our time-proven view of the software’s relationship to the product record, while pointing out that PLM is not source control.  He began with the challenges of software development, which boiled down to the deduction that “despite many great tools in the software development industry, it takes a lot more than good source control, more than good bug tracking, to get to an on-time, on-budget and quality release in your marketplace.   It requires defining the right things you want to do, managing the scope, managing your schedule, and, most importantly, managing the change to all those things over the lifecycle of the process. And this is the definition of PLM.”   Stephen then defined the relationship of PLM to the software development process by detailing the two main use cases –  Product Lifecycle and Mechatronics – which can be used simultaneously and in fact are already used in most industries today.  The Product Lifecycle use case is used to manage artifacts and change throughout product development, while the Mechatronics use case involves the software, hardware and electrical design in the BOM.  In essence, PLM is just as relevant to software as the rest of the BOM when trying to maximize profits during any phase of the lifecycle. Please take the opportunity to watch Stephen Van Lare as he details how and why based on his own experience developing Agile with Agile, as well as a lively Q&A session, in the Software PLM Webcast Replay.

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• Thinking of Adopting the PRINCE2™ Project Management Methodology? Consider Using PeopleSoft Projects to Help

  - by Megan Boundey

  Ever wondered what the PRINCE2™ project management methodology is? Ever wondered if you could use PeopleSoft Projects (ESA) to manage your projects using PRINCE2™?  Published by the Office of Government Commerce in the UK, PRINCE2™ is a scalable, business case and product description-driven Project Management methodology based upon managing by exception. Project activities are organized around fulfilling and meeting the product description. Quality assurance, configuration control and risk management are all based upon ensuring that the product delivered accurately meets the product description. PRINCE2™ is built upon seven principles and seven themes, each underpinning the PRINCE2™project management processes. Important for today’s business environment, the focus throughout PRINCE2™ is on the Business Case, which describes the rationale and business justification for a project. The Business Case drives all the project management processes from initial project setup to successful finish. PRINCE2™, as a method and a certification, is adopted in many countries worldwide, including the UK, Western Europe and Australia. We’ve just released a new white paper, which provides you with an overview of the principles, themes and project management processes associated with PRINCE2™. It also shows how these map to the functionality available within PeopleSoft Projects (ESA). In the time it takes to drink a coffee, you can learn about PRINCE2™ and determine whether it might help you deliver better project results. We encourage you to take a look.

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• Professional Scrum Developer (.NET) Training in London

  - by Martin Hinshelwood

  On the 26th - 30th July in Microsoft’s offices in London Adam Cogan from SSW will be presenting the first Professional Scrum Developer course in the UK. I will be teaching this course along side Adam and it is a fantastic experience. You are split into teams and go head-to-head to deliver units of potentially shippable work in four two hour sprints. The Professional Scrum Developer course is the only course endorsed by both Microsoft and Ken Schwaber and they have worked together very effectively in brining this course to fruition. This course is the brain child of Richard Hundhausen, a Microsoft Regional Director, and both Adam and I attending the Trainer Prep in Sydney when he was there earlier this year. He is a fantastic trainer and no matter where you do this course you can be safe in the knowledge that he has trained and vetted all of the teachers. A tools version of Ken if you will Find a course and register Download this syllabus Download the Scrum Guide What is the Professional Scrum Developer course all about? Professional Scrum Developer course is a unique and intensive five-day experience for software developers. The course guides teams on how to turn product requirements into potentially shippable increments of software using the Scrum framework, Visual Studio 2010, and modern software engineering practices. Attendees will work in self-organizing, self-managing teams using a common instance of Team Foundation Server 2010. Who should attend this course? This course is suitable for any member of a software development team – architect, programmer, database developer, tester, etc. Entire teams are encouraged to attend and experience the course together, but individuals are welcome too. Attendees will self-organize to form cross-functional Scrum teams. These teams require an aggregate of skills specific to the selected case study. Please see the last page of this document for specific details. Product Owners, ScrumMasters, and other stakeholders are welcome too, but keep in mind that everyone who attends will be expected to commit to work and pull their weight on a Scrum team. What should you know by the end of the course? Scrum will be experienced through a combination of lecture, demonstration, discussion, and hands-on exercises. Attendees will learn how to do Scrum correctly while being coached and critiqued by the instructor, in the following topic areas: Form effective teams Explore and understand legacy “Brownfield” architecture Define quality attributes, acceptance criteria, and “done” Create automated builds How to handle software hotfixes Verify that bugs are identified and eliminated Plan releases and sprints Estimate product backlog items Create and manage a sprint backlog Hold an effective sprint review Improve your process by using retrospectives Use emergent architecture to avoid technical debt Use Test Driven Development as a design tool Setup and leverage continuous integration Use Test Impact Analysis to decrease testing times Manage SQL Server development in an Agile way Use .NET and T-SQL refactoring effectively Build, deploy, and test SQL Server databases Create and manage test plans and cases Create, run, record, and play back manual tests Setup a branching strategy and branch code Write more maintainable code Identify and eliminate people and process dysfunctions Inspect and improve your team’s software development process What does the week look like? This course is a mix of lecture, demonstration, group discussion, simulation, and hands-on software development. The bulk of the course will be spent working as a team on a case study application delivering increments of new functionality in mini-sprints. Here is the week at a glance: Monday morning and most of the day Friday will be spent with the computers powered off, so you can focus on sharpening your game of Scrum and avoiding the common pitfalls when implementing it. The Sprints Timeboxing is a critical concept in Scrum as well as in this course. We expect each team and student to understand and obey all of the timeboxes. The timebox duration will always be clearly displayed during each activity. Expect the instructor to enforce it. Each of the ½ day sprints will roughly follow this schedule: Component Description Minutes Instruction Presentation and demonstration of new and relevant tools & practices 60 Sprint planning meeting Product owner presents backlog; each team commits to delivering functionality 10 Sprint planning meeting Each team determines how to build the functionality 10 The Sprint The team self-organizes and self-manages to complete their tasks 120 Sprint Review meeting Each team will present their increment of functionality to the other teams = 30 Sprint Retrospective A group retrospective meeting will be held to inspect and adapt 10 Each team is expected to self-organize and manage their own work during the sprint. Pairing is highly encouraged. The instructor/product owner will be available if there are questions or impediments, but will be hands-off by default. You should be prepared to communicate and work with your team members in order to achieve your sprint goal. If you have development-related questions or get stuck, your partner or team should be your first level of support. Module 1: INTRODUCTION This module provides a chance for the attendees to get to know the instructors as well as each other. The Professional Scrum Developer program, as well as the day by day agenda, will be explained. Finally, the Scrum team will be selected and assembled so that the forming, storming, norming, and performing can begin. Trainer and student introductions Professional Scrum Developer program Agenda Logistics Team formation Retrospective Module 2: SCRUMDAMENTALS This module provides a level-setting understanding of the Scrum framework including the roles, timeboxes, and artifacts. The team will then experience Scrum firsthand by simulating a multi-day sprint of product development, including planning, review, and retrospective meetings. Scrum overview Scrum roles Scrum timeboxes (ceremonies) Scrum artifacts Simulation Retrospective It’s required that you read Ken Schwaber’s Scrum Guide in preparation for this module and course. MODULE 3: IMPLEMENTING SCRUM IN VISUAL STUDIO 2010 This module demonstrates how to implement Scrum in Visual Studio 2010 using a Scrum process template*. The team will learn the mapping between the Scrum concepts and how they are implemented in the tool. After connecting to the shared Team Foundation Server, the team members will then return to the simulation – this time using Visual Studio to manage their product development. Mapping Scrum to Visual Studio 2010 User Story work items Task work items Bug work items Demonstration Simulation Retrospective Module 4: THE CASE STUDY In this module the team is introduced to their problem domain for the week. A kickoff meeting by the Product Owner (the instructor) will set the stage for the why and what that will take during the upcoming sprints. The team will then define the quality attributes of the project and their definition of “done.” The legacy application code will be downloaded, built, and explored, so that any bugs can be discovered and reported. Introduction to the case study Download the source code, build, and explore the application Define the quality attributes for the project Define “done” How to file effective bugs in Visual Studio 2010 Retrospective Module 5: HOTFIX This module drops the team directly into a Brownfield (legacy) experience by forcing them to analyze the existing application’s architecture and code in order to locate and fix the Product Owner’s high-priority bug(s). The team will learn best practices around finding, testing, fixing, validating, and closing a bug. How to use Architecture Explorer to visualize and explore Create a unit test to validate the existence of a bug Find and fix the bug Validate and close the bug Retrospective Module 6: PLANNING This short module introduces the team to release and sprint planning within Visual Studio 2010. The team will define and capture their goals as well as other important planning information. Release vs. Sprint planning Release planning and the Product Backlog Product Backlog prioritization Acceptance criteria and tests Sprint planning and the Sprint Backlog Creating and linking Sprint tasks Retrospective At this point the team will have the knowledge of Scrum, Visual Studio 2010, and the case study application to begin developing increments of potentially shippable functionality that meet their definition of done. Module 7: EMERGENT ARCHITECTURE This module introduces the architectural practices and tools a team can use to develop a valid design on which to develop new functionality. The teams will learn how Scrum supports good architecture and design practices. After the discussion, the teams will be presented with the product owner’s prioritized backlog so that they may select and commit to the functionality they can deliver in this sprint. Architecture and Scrum Emergent architecture Principles, patterns, and practices Visual Studio 2010 modeling tools UML and layer diagrams SPRINT 1 Retrospective Module 8: TEST DRIVEN DEVELOPMENT This module introduces Test Driven Development as a design tool and how to implement it using Visual Studio 2010. To maximize productivity and quality, a Scrum team should setup Continuous Integration to regularly build every team member’s code changes and run regression tests. Refactoring will also be defined and demonstrated in combination with Visual Studio’s Test Impact Analysis to efficiently re-run just those tests which were impacted by refactoring. Continuous integration Team Foundation Build Test Driven Development (TDD) Refactoring Test Impact Analysis SPRINT 2 Retrospective Module 9: AGILE DATABASE DEVELOPMENT This module lets the SQL Server database developers in on a little secret – they can be agile too. By using the database projects in Visual Studio 2010, the database developers can join the rest of the team. The students will see how to apply Agile database techniques within Visual Studio to support the SQL Server 2005/2008/2008R2 development lifecycle. Agile database development Visual Studio database projects Importing schema and scripts Building and deploying Generating data Unit testing SPRINT 3 Retrospective Module 10: SHIP IT Teams need to know that just because they like the functionality doesn’t mean the Product Owner will. This module revisits acceptance criteria as it pertains to acceptance testing. By refining acceptance criteria into manual test steps, team members can execute the tests, recording the results and reporting bugs in a number of ways. Manual tests will be defined and executed using the Microsoft Test Manager tool. As the Sprint completes and an increment of functionality is delivered, the team will also learn why and when they should create a branch of the codeline. Acceptance criteria Testing in Visual Studio 2010 Microsoft Test Manager Writing and running manual tests Branching SPRINT 4 Retrospective Module 11: OVERCOMING DYSFUNCTION This module introduces the many types of people, process, and tool dysfunctions that teams face in the real world. Many dysfunctions and scenarios will be identified, along with ideas and discussion for how a team might mitigate them. This module will enable you and your team to move toward independence and improve your game of Scrum when you depart class. Scrum-butts and flaccid Scrum Best practices working as a team Team challenges ScrumMaster challenges Product Owner challenges Stakeholder challenges Course Retrospective What will be expected of you and you team? This is a unique course in that it’s technically-focused, team-based, and employs timeboxes. It demands that the members of the teams self-organize and self-manage their own work to collaboratively develop increments of software. All attendees must commit to: Pay attention to all lectures and demonstrations Participate in team and group discussions Work collaboratively with other team members Obey the timebox for each activity Commit to work and do your best to deliver All teams should have these skills: Understanding of Scrum Familiarity with Visual Studio 201 C#, .NET 4.0 & ASP.NET 4.0 experience*  SQL Server 2008 development experience Software testing experience * Check with the instructor ahead of time for the exact technologies Self-organising teams Another unique attribute of this course is that it’s a technical training class being delivered to teams of developers, not pairs, and not individuals. Ideally, your actual software development team will attend the training to ensure that all necessary skills are covered. However, if you wish to attend an open enrolment course alone or with just a couple of colleagues, realize that you may be placed on a team with other attendees. The instructor will do his or her best to ensure that each team is cross-functional to tackle the case study, but there are no guarantees. You may be required to try a new role, learn a new skill, or pair with somebody unfamiliar to you. This is just good Scrum! Who should NOT take this course? Because of the nature of this course, as explained above, certain types of people should probably not attend this course: Students requiring command and control style instruction – there are no prescriptive/step-by-step (think traditional Microsoft Learning) labs in this course Students who are unwilling to work within a timebox Students who are unwilling to work collaboratively on a team Students who don’t have any skill in any of the software development disciplines Students who are unable to commit fully to their team – not only will this diminish the student’s learning experience, but it will also impact their team’s learning experience Find a course and register Download this syllabus Download the Scrum Guide Technorati Tags: Scrum,SSW,Pro Scrum Dev

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  - by Bob Rhubart

  Oracle VM Blade Cluster Reference Configuration (InfraRed) "All components listed in the reference configuration have been tested together by Oracle, reducing the need for customer testing and the time-consuming and complex effort of designing and deploying a stable configuration." -- Ferhat Hatay (tags: oracle virtualization clustering) White Paper: Accelerating Deployment of Virtualized Infrastructures with the Oracle VM Blade Cluster Reference Configuration  The Oracle VM blade cluster reference configuration described in this paper provides a complete and fully tested virtualized stack that can reduce deployment time by weeks or months while also reducing risk and improving application performance. (tags: oracle otn virtualization infrastructure) White Paper: Best Practices and Guidelines for Deploying the Oracle VM Blade Cluster Reference Configuration This paper provides recommendations and best practices for optimizing virtualization infrastructures when deploying the Oracle VM blade cluster reference configuration.  (tags: oracle otn virtualization clustering) Your Most Familiar Processes - Rethink before using E2.0 | Enterprise 2.0 Blogs "Imagine what gains your organization could have by asking basic questions and reviewing your familiar processes before setting up even the most fundamental E2.0 technologies to support them!" -- John Brunswick (tags: oracle enterprise2.0 otn) Oracle's Global Single Schema (Oracle Master Data Management) "The success of all business processes depends on the availability of accurate master data. Clearly, the solution to this problem is to consolidate all the master data an organization uses to run its business." -- David Butler (tags: oracle otn mdm entarch businessprocess) One step further towards proven results: IT Strategies from Oracle Oracle ACE Douwe Pieter van den Bos shares his thoughts on "IT Strategies from Oracle" in this Google translation of his original Dutch post. (tags: oracle itso entarch) The Underground Oracle VM Manual Just in time for the holidays! Roddy Rodstein's epic 354-page manual is now available in a single pdf.. (tags: oracle otn virtualization oraclevm)

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