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• Augmenting your Social Efforts via Data as a Service (DaaS)

  - by Mike Stiles

  The following is the 3rd in a series of posts on the value of leveraging social data across your enterprise by Oracle VP Product Development Don Springer and Oracle Cloud Data and Insight Service Sr. Director Product Management Niraj Deo. In this post, we will discuss the approach and value of integrating additional “public” data via a cloud-based Data-as-as-Service platform (or DaaS) to augment your Socially Enabled Big Data Analytics and CX Management. Let’s assume you have a functional Social-CRM platform in place. You are now successfully and continuously listening and learning from your customers and key constituents in Social Media, you are identifying relevant posts and following up with direct engagement where warranted (both 1:1, 1:community, 1:all), and you are starting to integrate signals for communication into your appropriate Customer Experience (CX) Management systems as well as insights for analysis in your business intelligence application. What is the next step? Augmenting Social Data with other Public Data for More Advanced Analytics When we say advanced analytics, we are talking about understanding causality and correlation from a wide variety, volume and velocity of data to Key Performance Indicators (KPI) to achieve and optimize business value. And in some cases, to predict future performance to make appropriate course corrections and change the outcome to your advantage while you can. The data to acquire, process and analyze this is very nuanced: It can vary across structured, semi-structured, and unstructured data It can span across content, profile, and communities of profiles data It is increasingly public, curated and user generated The key is not just getting the data, but making it value-added data and using it to help discover the insights to connect to and improve your KPIs. As we spend time working with our larger customers on advanced analytics, we have seen a need arise for more business applications to have the ability to ingest and use “quality” curated, social, transactional reference data and corresponding insights. The challenge for the enterprise has been getting this data inline into an easily accessible system and providing the contextual integration of the underlying data enriched with insights to be exported into the enterprise’s business applications. The following diagram shows the requirements for this next generation data and insights service or (DaaS): Some quick points on these requirements: Public Data, which in this context is about Common Business Entities, such as - Customers, Suppliers, Partners, Competitors (all are organizations) Contacts, Consumers, Employees (all are people) Products, Brands This data can be broadly categorized incrementally as - Base Utility data (address, industry classification) Public Master Reference data (trade style, hierarchy) Social/Web data (News, Feeds, Graph) Transactional Data generated by enterprise process, workflows etc. This Data has traits of high-volume, variety, velocity etc., and the technology needed to efficiently integrate this data for your needs includes - Change management of Public Reference Data across all categories Applied Big Data to extract statics as well as real-time insights Knowledge Diagnostics and Data Mining As you consider how to deploy this solution, many of our customers will be using an online “cloud” service that provides quality data and insights uniformly to all their necessary applications. In addition, they are requesting a service that is: Agile and Easy to Use: Applications integrated with the service can obtain data on-demand, quickly and simply Cost-effective: Pre-integrated into applications so customers don’t have to Has High Data Quality: Single point access to reference data for data quality and linkages to transactional, curated and social data Supports Data Governance: Becomes more manageable and cost-effective since control of data privacy and compliance can be enforced in a centralized place Data-as-a-Service (DaaS) Just as the cloud has transformed and now offers a better path for how an enterprise manages its IT from their infrastructure, platform, and software (IaaS, PaaS, and SaaS), the next step is data (DaaS). Over the last 3 years, we have seen the market begin to offer a cloud-based data service and gain initial traction. On one side of the DaaS continuum, we see an “appliance” type of service that provides a single, reliable source of accurate business data plus social information about accounts, leads, contacts, etc. On the other side of the continuum we see more of an online market “exchange” approach where ISVs and Data Publishers can publish and sell premium datasets within the exchange, with the exchange providing a rich set of web interfaces to improve the ease of data integration. Why the difference? It depends on the provider’s philosophy on how fast the rate of commoditization of certain data types will occur. How do you decide the best approach? Our perspective, as shown in the diagram below, is that the enterprise should develop an elastic schema to support multi-domain applicability. This allows the enterprise to take the most flexible approach to harness the speed and breadth of public data to achieve value. The key tenet of the proposed approach is that an enterprise carefully federates common utility, master reference data end points, mobility considerations and content processing, so that they are pervasively available. One way you may already be familiar with this approach is in how you do Address Verification treatments for accounts, contacts etc. If you design and revise this service in such a way that it is also easily available to social analytic needs, you could extend this to launch geo-location based social use cases (marketing, sales etc.). Our fundamental belief is that value-added data achieved through enrichment with specialized algorithms, as well as applying business “know-how” to weight-factor KPIs based on innovative combinations across an ever-increasing variety, volume and velocity of data, will be where real value is achieved. Essentially, Data-as-a-Service becomes a single entry point for the ever-increasing richness and volume of public data, with enrichment and combined capabilities to extract and integrate the right data from the right sources with the right factoring at the right time for faster decision-making and action within your core business applications. As more data becomes available (and in many cases commoditized), this value-added data processing approach will provide you with ongoing competitive advantage. Let’s look at a quick example of creating a master reference relationship that could be used as an input for a variety of your already existing business applications. In phase 1, a simple master relationship is achieved between a company (e.g. General Motors) and a variety of car brands’ social insights. The reference data allows for easy sort, export and integration into a set of CRM use cases for analytics, sales and marketing CRM. In phase 2, as you create more data relationships (e.g. competitors, contacts, other brands) to have broader and deeper references (social profiles, social meta-data) for more use cases across CRM, HCM, SRM, etc. This is just the tip of the iceberg, as the amount of master reference relationships is constrained only by your imagination and the availability of quality curated data you have to work with. DaaS is just now emerging onto the marketplace as the next step in cloud transformation. For some of you, this may be the first you have heard about it. Let us know if you have questions, or perspectives. In the meantime, we will continue to share insights as we can.Photo: Erik Araujo, stock.xchng

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• Alcatel-Lucent: Enterprise 2.0: The Top 5 Things I would Do Over

  - by Kellsey Ruppel

  Happy Monday! Does anyone else feel as if the weekend went entirely too quickly? At least for those of us in the United States, we have the 4th of July Holiday next week to look forward to This week on the blog, we are going to focus on "WebCenter by Example" and highlight best practices from customers and partners. I recently came across this article and I think this is a great example of how we can learn from one another when it comes to social collaboration adoption. Do you agree with Jem? What things or best practices have you learned in your organizations?  By Jem Janik, Enterprise community manager, Alcatel-Lucent  Not so long ago, Engage, the Alcatel-Lucent employee social network and collaboration platform, celebrated its third birthday. With more than 25,000 members actively interacting each month, Engage has been a big enough success that it’s been the subject of external articles, and often those of us who helped launch it will go out and speak about what aspects contributed to that success. Hindsight is still 20/20 and what it takes to successfully launch an enterprise 2.0 community is fairly well-known now.  Today I want to tell you what I suspect you really want to know about.  As the enterprise community manager for Engage, after three years in, what are the top 5 things I wish we (and I mostly mean me) could do over? #5 Define your analytics solution from the start There is so much to do when you launch a community and initially growing it without complete chaos is quite a task.  It doesn’t take too long to get to a point where you want to focus your continued efforts in growing company collaboration.  Do people truly talk across regional boundaries or have we shifted siloed conversations to a new platform.  Is there one organization that doesn’t interact with another? If you are lucky you’ll have someone in your community team well versed in the world of databases and SQL queries, but it takes time to figure out what backend analytics data actually means. Professional support can be expensive and it may be hard to justify later as it typically has the community manager as the only main customer.  Figure out what you think you’ll want to know and how to get it early on. The sooner the better even if it doesn’t seem that critical at the time. #4 Lobbies guide you to the right places One piece of feedback that comes up more and more as we keep growing Engage is it’s hard to find stuff, or new people are not sure where to start. Something we’re doing now is defining some general topic areas of interest to be like “lobbies” into the platform and some common hashtags to go with them. I liken this to walking into a large medical or professional building for the first time.  There are hundreds of offices, and you look to a sign in the lobby to get guided to the right place for you.  We’re building that sign for members now, but again we missed the boat as the majority of the company has had their initial Engage experience. #3 Clean up, clean up, clean up Knowledge work and folksonomies are messy! The day we opened the doors to Engage I would have said we should keep everything ever created in Engage with an argument that it was a window into our collective knowledge so nothing should go.  Well, 6000+ groups and 200,000+ pieces of content later, I’ve changed my mind.  As previously mentioned, with too much “stuff” the system can be overwhelming to new members and it makes it harder to get what you’re looking for.   Do we need that help document about a tool we no longer have? NO!  Do we need that group that had 1 document and 2 discussions in the last two years? NO! Should we only have one group about a given topic instead of 4?  YES! Last fall, Engage defined a cleanup process for groups not used for a long time.  We also formed a volunteer cleaning army who are extra eyes on the hunt for “stuff” that should be updated, merged, or deleted.  It’s better late than never, but in line with what’s becoming a theme I wish these efforts had started earlier. #2 Communications & local community management One of the most important aspects of my job is to make sure people who should be talking to each other are actually doing it.  Connecting people to the other people they should know, the groups they should join, a piece of content that shouldn’t be missed.   I have worked both inside and outside of communications teams, and they are the best informed people in your company.  They know when something big is coming, how it impacts employees, how it fits with strategy, who else knows more, etc.  Having communications professionals who are power users can help scale up community management because they are already so well connected.  They also need to have the platform skills to pay attention without suffering email overload, how to grab someone’s attention, etc.  I wish I’d had figured this out much earlier.  If I had I would have groomed more communications colleagues into advocates and power members right at the start. #1 Grooming advocates vs. natural advocates I’ve just alluded to this above already. The very best advocates are those who naturally embrace your platform and automatically start to see new ways to work within it.  Those advocates seem to come out of the woodwork naturally since some of them are early adopters.  Not surprisingly, our best advocates today are those same people who were willing to come kick the tires when the community was completely empty.  Unfortunately, we didn’t get a global spread of those natural advocates.  I did ask around when we first launched for other people who might be good candidates, but didn’t push too hard as there were so many other things to get ready.  That was a mistake.  If I could get a redo I would have formally asked for people to be assigned where there were gaps and groomed them into an advocate.  Today as we find new advocates to fill the gaps, people are hesitant as the initial set has three years of practice are ahead of the curve power members; it definitely would have been easier earlier on. As fairly early adopters to corporate scale enterprise collaboration, there hasn’t been a roadmap to follow as we’ve grown Engage, which is part of the fun! It’s clear a lot of issues are more easily tackled the earlier you identify and begin to correct them, and I’ve identified the main five I wish I could redo.  In the spirit of collaboration, I hope someone else learns from my mistakes! View the original article by Jem here. 

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• Let your Signature Experience drive IT-decision making

  - by Tania Le Voi

  Today’s CIO job description:  ‘’Align IT infrastructure and solutions with business goals and objectives ; AND while doing so reduce costs; BUT ALSO, be innovative, ensure the architectures are adaptable and agile as we need to act today on the changes that we may request tomorrow.”   Sound like an unachievable request? The fact is, reality dictates that CIO’s are put under this type of pressure to deliver more with less. In a past career phase I spent a few years as an IT Relationship Manager for a large Insurance company. This is a role that we see all too infrequently in many of our customers, and it’s a shame.  The purpose of this role was to build a bridge, a relationship between IT and the business. Key to achieving that goal was to ensure the same language was being spoken and more importantly that objectives were commonly understood - hence service and projects were delivered to time, to budget and actually solved the business problems. In reality IT and the business are already married, but the relationship is most often defined as ‘supplier’ of IT rather than a ‘trusted partner’. To deliver business value they need to understand how to work together effectively to attain this next level of partnership. The Business cannot compete if they do not get a new product to market ahead of the competition, or for example act in a timely manner to address a new industry problem such as a legislative change. An even better example is when the Application or Service fails and the Business takes a hit by bad publicity, being trending topics on social media and losing direct revenue from online channels. For this reason alone Business and IT need the alignment of their priorities and deliverables now more than ever! Take a look at Forrester’s recent study that found ‘many IT respondents considering themselves to be trusted partners of the business but their efforts are impaired by the inadequacy of tools and organizations’.  IT Meet the Business; Business Meet IT So what is going on? We talk about aligning the business with IT but the reality is it’s difficult to do. Like any relationship each side has different goals and needs and language can be a barrier; business vs. technology jargon! What if we could translate the needs of both sides into actionable information, backed by data both sides understand, presented in a meaningful way?  Well now we can with the Business-Driven Application Management capabilities in Oracle Enterprise Manager 12cR2! Enterprise Manager’s Business-Driven Application Management capabilities provide the information that IT needs to understand the impact of its decisions on business criteria.  No longer does IT need to be focused solely on speeds and feeds, performance and throughput – now IT can understand IT’s impact on business KPIs like inventory turns, order-to-cash cycle, pipeline-to-forecast, and similar.  Similarly, now the line of business can understand which IT services are most critical for the KPIs they care about. There are a good deal of resources on Oracle Technology Network that describe the functionality of these products, so I won’t’ rehash them here.  What I want to talk about is what you do with these products. What’s next after we meet? Where do you start? Step 1:  Identify the Signature Experience. This is THE business process (or set of processes) that is core to the business, the one that drives the economic engine, the process that a customer recognises the company brand for, reputation, the customer experience, the process that a CEO would state as his number one priority. The crème de la crème of your business! Once you have nailed this it gets easy as Enterprise Manager 12c makes it easy. Step 2:  Map the Signature Experience to underlying IT.  Taking the signature experience, map out the touch points of the components that play a part in ensuring this business transaction is successful end to end, think of it like mapping out a critical path; the applications, middleware, databases and hardware. Use the wealth of Enterprise Manager features such as Systems, Services, Business Application Targets and Business Transaction Management (BTM) to assist you. Adding Real User Experience Insight (RUEI) into the mix will make the end to end customer satisfaction story transparent. Work with the business and define meaningful key performance indicators (KPI’s) and thresholds to enable you to report and action upon. Step 3:  Observe the data over time.  You now have meaningful insight into every step enabling your signature experience and you understand the implication of that experience on your underlying IT.  Watch if for a few months, see what happens and reconvene with your business stakeholders and set clear and measurable targets which can re-define service levels.  Step 4:  Change the information about which you and the business communicate.  It’s amazing what happens when you and the business speak the same language.  You’ll be able to make more informed business and IT decisions. From here IT can identify where/how budget is spent whether on the level of support, performance, capacity, HA, DR, certification etc. IT SLA’s no longer need be focused on metrics such as %availability but structured around business process requirements. The power of this way of thinking doesn’t end here. IT staff get to see and understand how their own role contributes to the business making them accountable for the business service. Take a step further and appraise your staff on the business competencies that are linked to the service availability. For the business, the language barrier is removed by producing targeted reports on the signature experience core to the business and therefore key to the CEO. Chargeback or show back becomes easier to justify as the ‘cost of day per outage’ can be more easily calculated; the business will be able to translate the cost to the business to the cost/value of the underlying IT that supports it. Used this way, Oracle Enterprise Manager 12c is a key enabler to a harmonious relationship between the end customer the business and IT to deliver ultimate service and satisfaction. Just engage with the business upfront, make the signature experience visible and let Enterprise Manager 12c do the rest. In the next blog entry we will cover some of the Enterprise Manager features mentioned to enable you to implement this new way of working.  

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• Clouds Everywhere But not a Drop of Rain – Part 3

  - by sxkumar

  I was sharing with you how a broad-based transformation such as cloud will increase agility and efficiency of an organization if process re-engineering is part of the plan.  I have also stressed on the key enterprise requirements such as “broad and deep solutions, “running your mission critical applications” and “automated and integrated set of capabilities”. Let me walk you through some key cloud attributes such as “elasticity” and “self-service” and what they mean for an enterprise class cloud. I will also talk about how we at Oracle have taken a very enterprise centric view to developing cloud solutions and how our products have been specifically engineered to address enterprise cloud needs. Cloud Elasticity and Enterprise Applications Requirements Easy and quick scalability for a short-period of time is the signature of cloud based solutions. It is this elasticity that allows you to dynamically redistribute your resources according to business priorities, helps increase your overall resource utilization, and reduces operational costs by allowing you to get the most out of your existing investment. Most public clouds are offering a instant provisioning mechanism of compute power (CPU, RAM, Disk), customer pay for the instance-hours(and bandwidth) they use, adding computing resources at peak times and removing them when they are no longer needed. This type of “just-in-time” serving of compute resources is well known for mid-tiers “state less” servers such as web application servers and web servers that just need another machine to start and run on it but what does it really mean for an enterprise application and its underlying data? Most enterprise applications are not as quite as “state less” and justifiably so. As such, how do you take advantage of cloud elasticity and make it relevant for your enterprise apps? This is where Cloud meets Grid Computing. At Oracle, we have invested enormous amount of time, energy and resources in creating enterprise grid solutions. All our technology products offer built-in elasticity via clustering and dynamic scaling. With products like Real Application Clusters (RAC), Automatic Storage Management, WebLogic Clustering, and Coherence In-Memory Grid, we allow all your enterprise applications to benefit from Cloud elasticity –both vertically and horizontally - without requiring any application changes. A number of technology vendors take a rather simplistic route of starting up additional or removing unneeded VM as the "Cloud Scale-Out" solution. While this may work for stateless mid-tier servers where load balancers can handle the addition and remove of instances transparently but following a similar approach for the database tier - often called as "database sharding" - requires significant application modification and typically does not work with off the shelf packaged applications. Technologies like Oracle Database Real Application Clusters, Automatic Storage Management, etc. on the other hand bring the benefits of incremental scalability and on-demand elasticity to ANY application by providing a simplified abstraction layers where the application does not need deal with data spread over multiple database instances. Rather they just talk to a single database and the database software takes care of aggregating resources across multiple hardware components. It is the technologies like these that truly make a cloud solution relevant for enterprises.  For customers who are looking for a next generation hardware consolidation platform, our engineered systems (e.g. Exadata, Exalogic) not only provide incredible amount of performance and capacity, they also reduce the data center complexity and simplify operations. Assemble, Deploy and Manage Enterprise Applications for Cloud Products like Oracle Virtual assembly builder (OVAB) resolve the complex problem of bringing the cloud speed to complex multi-tier applications. With assemblies, you can not only provision all components of a multi-tier application and wire them together by push of a button, other aspects of application lifecycle, such as real-time application testing, scale-up/scale-down, performance and availability monitoring, etc., are also automated using Oracle Enterprise Manager.  An essential criteria for an enterprise cloud to succeed is the ability to ensure business service levels especially when business users have either full visibility on the usage cost with a “show back” or a “charge back”. With Oracle Enterprise Manager 12c, we have created the most comprehensive cloud management solution in the industry that is capable of managing business service levels “applications-to-disk” in a enterprise private cloud – all from a single console. It is the only cloud management platform in the industry that allows you to deliver infrastructure, platform and application cloud services out of the box. Moreover, it offers integrated and complete lifecycle management of the cloud - including planning and set up, service delivery, operations management, metering and chargeback, etc .  Sounds unbelievable? Well, just watch this space for more details on how Oracle Enterprise Manager 12c is the nerve center of Oracle Cloud! Our cloud solution portfolio is also the broadest and most deep in the industry  - covering public, private, hybrid, Infrastructure, platform and applications clouds. It is no coincidence therefore that the Oracle Cloud today offers the most comprehensive set of public cloud services in the industry.  And to a large part, this has been made possible thanks to our years on investment in creating cloud enabling technologies.  Summary  But the intent of this blog post isn't to dwell on how great our solutions are (these are just some examples to illustrate how we at Oracle have approached this problem space). Rather it is to help you ask the right questions before you embark on your cloud journey.  So to summarize, here are the key takeaways.       It is critical that you are clear on why you are building the cloud. Successful organizations keep business benefits as the first and foremost cloud objective. On the other hand, those who approach this purely as a technology project are more likely to fail. Think about where you want to be in 3-5 years before you get started. Your long terms objectives should determine what your first step ought to be. As obvious as it may seem, more people than not make the first move without knowing where they are headed.  Don’t make the mistake of equating cloud to virtualization and Infrastructure-as-a-Service (IaaS). Spinning a VM on-demand will give some short term relief to your IT staff but is unlikely to solve your larger business problems. As such, even if IaaS is your first step towards a more comprehensive cloud, plan the roadmap around those higher level services before you begin. And ask your vendors on how they are going to be your partners in this journey. Capabilities like self-service access and chargeback/showback are absolutely critical if you really expect your cloud to be transformational. Your business won't see the full benefits of the cloud until it empowers them with same kind of control and transparency that they are used to while using a public cloud service.  Evaluate the benefits of integration, as opposed to blindly following the best-of-breed strategy. Integration is a huge challenge and more so in a cloud environment. There are enormous costs associated with stitching a solution out of disparate components and even more in maintaining it. Hope you found these ideas helpful. Looking forward to hearing your thoughts and experiences.

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• Are you reporting Visual Studio 2012 issues to Microsoft correctly?

  - by Tarun Arora

  Issues you may run into while using Visual Studio need to be reported to the Microsoft Product Team via the Microsoft connect site. The Microsoft team then tries to reproduce the issue using the details provided by you. If the information you provide isn’t sufficient to reproduce the issue the team tries to contact you for specifics, this not only increases the cycle time to resolution but the lack of communication also results in issues not being resolved. So, when I report an issue one part of me tells me to include as much detail about the issue as I can clubbing screen shots, repo steps, system information, visual studio version information,… the other half tells me this is so time consuming, leave it for now and come back to fill all these details later. Reporting a bug but not including the supporting information is an invitation to excuses like …     Microsoft has absolutely changed this experience for VS 2012. The Microsoft Visual Studio Feedback tool is designed to simplify the process of providing feedback and reporting issues to Microsoft that you may encounter while using Microsoft Visual Studio 2012. Note – The Microsoft Visual Studio 2012 Feedback client currently only works for VS 2012 and not any other versions of Visual Studio. Setting up the Microsoft Visual Studio 2012 Feedback client Open Visual Studio, from the Tools menu select Extension and Updates. In the Extension and Updates window, click Online from the left pane and search using the text ‘feedback’, download and Install Microsoft Visual Studio 2012 Feedback Tool by following the instructions from the wizard. Note - Restarting Visual Studio after the install is a must! How to report a bug for Visual Studio 2012? Click on the Help menu and choose Report a Bug You should see an icon Microsoft Visual Studio 2012 Feedback Tool come up in the system tray icon area You’ll need to accept the Privacy statement. You have the option of reporting the feedback as private or public. Microsoft works with several Partners, MVP’s and Vendors who get access to early bits of Microsoft products for valuation. This is where it becomes essential to report the feedback privately. I would choose the Public option otherwise. After all if it’s out there in the public, others can discover and add to it easily. You now have the option to report a new issue or add to an existing issue. Should you choose to add to an existing issue you should have the feedback ID of the issue available. This can be obtained from the Microsoft Connect site. For now I am going to focus on reporting a new feedback privately. Filling out the feedback details You will notice that VsInfo.xml and DxDiagOutput.txt are automatically attached as you enter this screen (more on that later).  Feedback Type Choose the feedback type from (Performance, Hang, Crash, Other) Note – The record button will only be enabled once you have enabled once you have chosen the feedback type, Bug-repro recording is not available for Windows Server 2008.     Effective Title and Description Enter a title that helps us differentiate the bug when it appears in a list, so that we can group it with any related bugs, assign it to a developer more effectively, and resolve it more quickly. Example: Imagine that you are submitting a bug because you tried to install Service Pack 1 and got a message that Visual Studio is not installed even though it is. Helpful:  Installed Visual Studio version not detected during Service Pack 1 setup. Not helpful:  Service Pack 1 problem. Tip: Write the problem description first, and then distil it to create a title. Example Description: Helpful: When I run Service Pack 1 Setup, I get the message "No Visual Studio version is detected" even though I have Visual Studio 2010 Ultimate and Visual C++ 2010 Express installed on my machine. Even though I uninstalled both editions, and then first reinstalled Ultimate and then Express, I still get the message. Record: Becoming a first class citizen Often a repro report is invaluable to describe and decipher the issue. Please use this feature to send actionable feedback. The record repro feature works differently depending on the feedback type you selected. Please find below details for each recording option. You can start recording simply by selecting a feedback type, and clicking on the “Record” button. When "Performance" is the bug type: When the Microsoft Visual Studio trace recorder starts, perform the actions that show the performance problem you want to report and then click on the "Stop Recording" button as soon as you experience the performance problem. Because the tool optimizes trace collection, you can run it for as long as it takes to show the problem, up to two hours. Note that, you need to stop recording as soon as the performance issue occurs, because the tool captures only the last couple minutes of your actions to optimize the trace collection. After you stop the recording, the tool takes up to two minutes to assemble the data and attach an ETLTrace.zip file to your bug report. The data includes information about Windows events and the Visual Studio code path. Note that, running the Microsoft Visual Studio trace recorder requires elevated user privilege. When "Crash" is the bug type: When the dialog box appears, select the running Visual Studio instance for which you want to show the steps that cause a crash. When the crash occurs, click on the "Stop Record" button. After you do this, two files are attached to your bug report - an AutomaticCrashDump.zip file that contains information about the crash and a ReproSteps.zip file that shows the repro steps. Repro steps are captured by Windows Problem Steps Recorder. Note that, you can pause the recording, and resume later, or for a specific step, you can add additional comments. When "Hang" is the bug type: The process for recording the steps that cause a hang resembles the one for crashes. The difference is, you can even collect a dump file after the VS hangs; start the VSFT either from the system tray or by starting a new instance of VS, select "Hang" as feedback type and click on the "Record" button. You will be prompted which VS to collect dump about, select the VS instance that hanged. VSFT collects a dump file regarding the hang, called MiniDump.zip, and attaches to your bug report. When "Other" is the bug type: When the problem step recorder starts, perform the actions that show the issue you want to report and then choose the "Stop” button. You can pause the recording, and resume later, or for a specific step, you can add additional comments. Once you’re done, ReproSteps.zip is added to your bug report. Pre-attached files It is essential for Microsoft to know what version of the the product are you currently using and what is the current configuration of your system. Note – The total size of all attachments in a bug report cannot exceed 2 GB, and every uncompressed attachment must be smaller than 512 MB. We recommend that you assemble all of your attachments, compress them together into a .zip file, and then attach the .zip file. Taking a screenshot Associate a screen shot by clicking the Take screenshot button, choose either the entire desktop, the specific monitor (useful if you are working in a multi monitor configuration) or the specific window in question. And finally … click Submit If you need further help, more details can be found here. You can view your feedback online by using the following URL “">https://connect.microsoft.com/VisualStudio/SearchResults.aspx?SearchQuery=<feedbackId>” Happy bug logging

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• Top tweets SOA Partner Community – October 2013

  - by JuergenKress

  Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity Ronald Luttikhuizen ?My latest upload: SOA Made Simple | Introduction to SOA on @slideshare http://www.slideshare.net/rluttikhuizen/soa-made-simple-introduction-to-soa … via @SlideShare OTNArchBeat ?ArchBeat Link-o-Rama for October 4, 2013 #cloud #linux #oaam #soa http://pub.vitrue.com/y4SK Lucas Jellema ?My blog article shows news on the new SOA Suite 12c release - as it was publicly available during #oow13 see: http://technology.amis.nl/2013/09/27/oow13-soa-suite-12c/ … Yogesh Sontakke ?Introducing OER's new Express Workflows - Simplified Lifecycle Management. Blog post: http://bit.ly/16JKHCf @soacommunity #soagovernance SrinivasPadmanabhuni ?"@OTNArchBeat: SOA and User Interfaces - by @soacommunity @HajoNormann @gschmutz @t_winterberg et al #industrialsoa http://pub.vitrue.com/KmOp " SOA Community ?SOA and User-Interfaces http://servicetechmag.com/I76/0913-2 article published part of #industrialSOA at Service Technology Magazine #soacommunity Estafet Limited ?@Estafet win @UKOUG Middleware Partner of the Year 2013 Yogesh Sontakke ?RT @VikasAatOracle: #Oracle #B2B - written by experts #soa #soacommunity #oraclesoa - time to get a copy ! @SOAScott Danilo Schmiedel ?Thanks a lot to Juergen @soacommunity for the super interesting and well-organized Partner Advisory Council yesterday! Such a Great Value! OTNArchBeat ?Case management supporting re-landscaping application portfolios | @leonsmiers http://pub.vitrue.com/MC5j Samantha Searle ?Apply for the #GartnerBPM 2014 Excellence Awards - find out how via this link http://ow.ly/ptaNQ #Gartner #bpm #process #entarch #cio OTNArchBeat ?SOA and User Interfaces - by @soacommunity @hajonormann @gschmutz @t_winterberg et al #industrialsoa http://pub.vitrue.com/KmOp Dain Hansen ?Hybrid #cloud is on the rise, but is the IT department's culture standing in the way? http://add.vc/eJN #CloudIntegration #OracleSOA OTNArchBeat #SOASuite 11g ps6 - Download your log files directly from the Enterprise Manager | @whitehorsenl http://pub.vitrue.com/KrJ2 Whitehorses ?Whiteblog: SOA Suite 11g ps6 - Download your log files directly from the Enterprise Manager (http://goo.gl/2Gqiax ) Rajesh Raheja ?Cloud integration session recap #oow13 http://blog.raastech.com/2013/09/recap-of-real-world-cloud-integration.html?m=1 … Vikas Anand ?@Ahmed_Aboulnaga thanks for the excellent summary and kind words. #oow13 #cloud #oraclesoa http://blog.raastech.com/2013/09/recap-of-real-world-cloud-integration.html?m=1 … Luis Augusto Weir ?REST is also SOA. Check it out http://www.soa4u.co.uk/2013/09/restful-is-also-soa.html?m=1 … #soacommunity Graham ?“@OracleBPM & @soacommunity: 5 Ways to Modernize Applications with BPM #AppAdvantage" #oracleday http://bit.ly/15yC6e3 SOA Community ?#ACED director asked me for BPM references in FSI - ever visited my #SOACommunity workspace? https://beehiveonline.oracle.com/teamcollab/overview/SOA_Community_Workspace … #soacommunity #bpm OracleBlogs ?SOA Community Newsletter September 2013 http://ow.ly/2Aj6oK OTNArchBeat ?OOW13: First glimpses of the new #SOASuite12c | @LucasJellema http://pub.vitrue.com/2YgX sbernhardt ?Just published new blog entry on OOW 2013 wrap up. http://thecattlecrew.wordpress.com/2013/09/30/oracle-open-world-2013-wrap-up/ … #oow13 @OC_WIRE @soacommunity Emiel Paasschens ?Home with family after an overwhelming #OOW week in San Francisco with lot of info & meetings. Special thanx to @OracleBelux & @soacommunity Robert van Mölken ?Had a awesome week at #OOW13 in SF. Highlights were the @soacommunity Wine tour, @OracleBelux meet-ups and @OracleSOA CAB. Thanks to all :) SOA Community ?The place Oracle Fusion middleware comes from - Oracle 200 - TKs office - next Oracle 100 - SOA & BPM #soacommunity pic.twitter.com/qibFOQVbRo Oracle BPM ?5 Ways to Modernize Applications with BPM #AppAdvantage http://pub.vitrue.com/l2dn Simon Haslam ?Ha ha - how did we miss that! RT @lucasjellema: Post conference announcement of a new middleware appliance? #oow13 pic.twitter.com/3NvcjPfjXb OTNArchBeat ?The OTNArchBeat Daily is out! http://paper.li/OTNArchBeat/1329828521 … ? Top stories today via @lucasjellema @myfear @TylerJewell Packt Publishing ?Get 50% off ALL our DRM-free eBooks - this weekend only! Go to http://www.packtpub.com/ and use code BIG50, as often as you like! #BIG50 OracleBlogs ?Global Perspective: ACE Director from EMEA Weighs in on AppAdvantage http://ow.ly/2Afek2 orclateamsoa ?#orclateamsoa Blog: BPM Auditing Demystified - I've heard from a couple of customers recently asking about BPM aud... http://ow.ly/2AfbAn AMIS, Oracle & Java ?Cool #soasuite 12c feature managed file transfer - visit Dave Barry at demo point sr212 #oow #soacommunity pic.twitter.com/gb4HLbUarR SOA Community ?Let us know what was best at #OOW @soacommunity save trip home - thanks for coming to #SF ;-) see you at #OOW2014 pic.twitter.com/xbWXjRapqh Lonneke Dikmans ?Nice @dschmied is talking about the different steps in his project. He starts with explaining the user interface design #oow13 #ux #acm Lonneke Dikmans ?Saving the best for the end: managing knowledge worker processes by @dschmied and Prasen.#oow13 #acm cool stuff: adaptive case management Luis Augusto Weir ?SOA Governance is more than just OER. Requires people, processes and tools. Check it out #SOA #soacommunity http://youtu.be/Ohn06smVKVw Lonneke Dikmans ?“@OracleSOA: #oow Join us for:Enterprise SOA Infrastructure Best Practices Thu 9/26 2:00 PM - 3:00 PM Moscone West - 2020 SOA Community ?Business Process Management (BPM) 11g PS6 Awareness Course http://wp.me/p10C8u-1as Ajay Khanna ?Detect, Analyze, Act - Fast! http://wp.me/p10C8u-1ao via @soacommunity #OracleBPM Simone Geib ?It took a while, but I finally reached 500 followers. Thanks everybody and especially @soacommunity :) SOA Community ?Functional Testing Business Processes In Oracle BPM Suite 11g by Arun Pareek http://wp.me/p10C8u-1aq SOA Community Distribute the September edition of the SOA Community newsletter READ it! Didn't receive it register http://www.oracle.com/goto/emea/soa #soacommunity SOA Community ?Detect, Analyze, Act - Fast! by Ajay Khanna http://wp.me/p10C8u-1ao Robert van Mölken ?Finalised my #OOW presentation #CON8736 and live demo on wednesday 25th at 11:45am. Also giving a short version at the SOA CAB on thursday. Rajesh Raheja ?"The AppAdvantage of Oracle Cloud & On-premises Integration" http://bit.ly/14RYHmZ SOA Community ?Additional new content SOA & BPM Partner Community http://wp.me/p10C8u-1aw Dain Hansen ?Right now #oow13 SOA, BPM - Customer Advisory Boards. 'No tweeting' says @SOASimone. Instagram of funny cats still ok. leonsmiers ?Case Management with Oracle BPM Suite our presentation on #oow13 http://www.slideshare.net/leonsmiers/oracle-open-world-2013-case-management-smiers-kitson … #capgemini @nkitson72 Mark Simpson ?Flextronics reduced cost of processing an invoice to <$1 from $7 due to BPM @OracleBPM #oow13 saving millions. Way less than industry avg. Holger Mueller ?#Siemens Shared Services CIO says that #Fusion #Middleware made the difference for #Oracle over #Workday. #Integration matters. #OOW13 oracleopenworld ?Miss any #oow13 keynotes, or simply want to rewatch? Check out the live streaming site for keynotes on demand: http://pub.vitrue.com/RG4D SOA Community ?Analyze your m2m data and act on it! Big data Pattern matching, fast data & soa #soacommunity #oow pic.twitter.com/48Q1z4ckh7 SOA Community ?Top tweets SOA Partner Community – September 2013 http://wp.me/p10C8u-1cR Simone Geib ?#oraclesoa hands on lab at #oow13 pic.twitter.com/IJJrqXIMiu Danilo Schmiedel #oow13 CON8436: Managing Knowledge Worker Processes. Come & get a free Adaptive Case Management poster @soacommunity pic.twitter.com/FRc2CSyLwb John Sim ?Great job again Jurgen @soacommunity helping bring Ace Community together! Danilo Schmiedel ?Excellent #OracleBPM Adaptive Case Management intro by @heidibuelowBPM and Prasen at the #oow13 demo ground.Last chance today @soacommunity SOA Community ?Thanks to all our #bpm #soa and #weblogic partners for the great middleware business #oow #soacommunity pic.twitter.com/dBwZ8DMHfH Whitehorses ?Thanks @soacommunity for the party tonight. Great to meet product management & see all the talented EMEA middleware specialists. #oow13 Danilo Schmiedel ?Great tool demo from Link Consulting about managing your SOA with OER #oow13 @soacommunity Torsten Winterberg ?“@soacommunity: thanks to @dschmied and @OC_WIRE for making it happen to have our case management poster as printed version hier at #oow13 Ronald Luttikhuizen ?These were the architects involved in the diagram excitement :) just after State of SOA podcast with @OTNArchBeat pic.twitter.com/5B8jIrVTA9 SOA Community ?Tanks to AVIO for the excellent #bpmn poster and the great bpm business - visit then at #OOW & get the poster pic.twitter.com/ebTg9pFY1C Dain Hansen ?Kurian introducing Oracle Platform-as-a-Service developments. #oow13 #OracleCloud pic.twitter.com/evJLTU53rx Bruce Tierney ?API Management "multi-level pie chart" at #oow13 by Oracle's Tim Hall pic.twitter.com/q12OIRdaue Dain Hansen ?This is not your Daddy's BAM @soacommunity: Is this BAM? Very cool in #soasuite 12c get a demo at sr225 pic.twitter.com/EvwqXW9U5j SOA Community ?Is this BAM? Very cool in #soasuite 12c get a demo at sr225 pic.twitter.com/LybHxyF362 SOA Community ?SOA governance by @Yogesh_Sontakke at demo point sr214 many good new features - key for soa projects #oow #soa pic.twitter.com/DFK0ummsK1 SOA Community ?Cool #soasuite 12c feature managed file transfer - visit Dave Barry at demo point sr212 #oow #soacommunity pic.twitter.com/GDKcqDGhCF SOA Community ?Adaptive Case Management demo point at #OOW visit @heidibuelowBPM get a demo and cmmn notation poster #soacommunity pic.twitter.com/T7yEyI7tdn Lonneke Dikmans ?In case you missed it: http://blog.vennster.nl/2013/09/case-management-part-1.html?spref=tw … Lucas Jellema ?SOA Suite news: Cloud Adapters RightNow and SalesForce plus SDK to develop custom cloud adapters (CY13); REST/JSON support in SB/SCA (12c) Oracle SOA ?Cloud Integration and AppAdvantage: Transform your Enterprise #soa #oow13 http://pub.vitrue.com/UfPB Dain Hansen ?Cloud Integration and AppAdvantage: Transform your Enterprise #soa #oow13 http://pub.vitrue.com/4QWA Hajo Normann ?#BigData, eventing & real time #analytics suggest timely next actions in #oracleBPM & #oracleACM; #oow13 #FastData pic.twitter.com/aFVGrTXPqu Mark Simpson ?OEP CQL engine now used in BAM12c for event stream summary computation with temporal and pattern match features to feed dashboards. #oow13 Mark Simpson ?BAM12c virtually a new product. Analytics that senses ahead of time and also compares to historical trends to guide process or case #oow13 Andrejus Baranovskis ?Enabling UI Shell 12c/11g Multitasking Behavior http://fb.me/18l9vxQfA Amit Zavery ?Oracle Fusion Middleware Empowers Business Users, EVP Thomas Kurian's session summary http://onforb.es/18Ta1jf #oow13 #oraclemiddle #oracle Vikas Anand ?#oow13 #oracleopenworld BPM on display at Middleware keynote by Thomas Kurian pic.twitter.com/PMm719S0Ui SOA Community ?BPM composer - business user empowerment #oow #soacommunity #bpmsuite pic.twitter.com/0Qgl6oVh0h SOA Community ?Model your process in BPMN - make is executable and analyze & improve them #oow #soacommunity pic.twitter.com/jkLlObDdoi Bruce Tierney ?@demed and Thomas Kurian talk mobile and cloud at #oow13 pic.twitter.com/bAAeqn5a2V Amit Zavery ?Thomas Kurian showcasing all the new features of Oracle Fusion Middleware #oraclemiddle #oow13 SOA Community ?Demo time cloud adapters in #soasuite at Thomas Kurian keynote. Build and integrate mobile apps in minutes #oow pic.twitter.com/qTnCOJLLwS SOA Community ?Soa suite cloud adapters and mobile apps by @demed at Thomas Kurian keynote #oow #oracle #soacommunity pic.twitter.com/5aMLkNH4Ng Danilo Schmiedel ?First impressions from Oracle Open World 2013 http://wp.me/p2fG8x-77 @soacommunity @OC_WIRE SOA Community ?Good morning SFO let us know if you attend #OOW & #OPN keynote - #soacommunity pic.twitter.com/hzLYGDlRgE Simon Haslam ?Had a very useful @wlscommunity PAC meeting yesterday... & probably the best swag to date! pic.twitter.com/Lqus8ysbp7 Vikas Anand ?Oracle SOA Suite - Team Blog http://bit.ly/18I1Zj7 Rajesh Raheja ?Introducing new Cloud Connectivity Adapters #soa #demopod #oow13. I'll be there Sep 23 & 24 3-6pm to meetup http://bit.ly/18I1Zj7 leonsmiers ?..and again a very successful Oracle SOA/BPM partner council on the eve of #oow13. Thanks Jurgen! @soacommunity pic.twitter.com/aM1LMlb7Yw Vikas Anand ?#oow13 #soa #oep #exalogic Canon Delivers Fast Data with Oracle Event Processing (Oracle SOA Suite) http://bit.ly/1dwPeHb #soacommunity Rolf Scheuch ?The ACM poster is a big success. Great talks and .... I am soon out of posters! #bpmcon #ACM pic.twitter.com/TriaUyXRWK Oracle SOA ?British Telecom Sucess with Oracle B2B #oow #soa #b2b http://pub.vitrue.com/1RWi leonsmiers ?(Oracle) Case Management supporting re-platforming, a pre-read before our presentation at #oow13 http://leonsmiers.blogspot.com/2013/09/case-management-supporting-re.html … #capgemini #yammer SOA & BPM Partner CommunityFor regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: Twitter,SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Oracle Fusion Applications: Changing the Game

  - by kellsey.ruppel(at)oracle.com

  Originally posted in the Oracle Profit Magazine, November 2010 Edition. When the order processing system red-flags a customer's credit status, the IT department doesn't get the customer's call. When a supplier misses a delivery date for a key automotive assembly, it's not the CIO who has to answer for the error. Knowledge workers (known in IT circles as "users") are on the front lines when an exception occurs in an established business process. They're also the ones who study sales trends to decide when to open a new store in an up-and-coming neighborhood, which products are most profitable, how employee skill sets are evolving, and which suppliers are most efficient. In short, knowledge workers are masters of business as unusual. Traditional enterprise resource planning (ERP) systems and other familiar enterprise applications excel at automating, managing, and executing standard business processes. These programs shine when everything goes as planned. Life gets even trickier when a traditional application needs to be extended with a new service or an extra step is added to a business process when new products are brought to market, divisions are merged, or companies are acquired. Monolithic applications often need the IT department to step in and make the necessary adjustments--incurring additional costs and delays. Until now. When Oracle unveiled the much-anticipated family of Oracle Fusion Applications at Oracle OpenWorld in September 2010, knowledge workers in particular had a lot to cheer about. Business users will soon have ready access to analytical information and collaboration tools in the context of what they are working on, so they can make better decisions when problems or opportunities arise. Additionally, the Oracle Fusion Applications platform will make it easy for business users to tweak processes, create new capabilities, and find information, often without the need for IT department assistance and while still following company guidelines. And IT leaders will be happy to hear about new deployment options, guided implementation and setup tools, and cost-saving management capabilities. Just as important, the underlying technologies in Oracle Fusion Applications will allow organizations to choose among their existing investments and next-generation enterprise applications so they can introduce innovations at a pace that makes the most business and financial sense. "Oracle Fusion Applications are architected so you don't have to do rip and replace," says Jim Hayes, managing director of the consulting firm Accenture. "That's very important for creating a business case that will get through the steering committee and be approved by the board. It shows you can drive value and make a difference in the near term." For these and other reasons, analysts and early adopters are calling Oracle Fusion Applications a game changer for enterprise customers. The differences become apparent in three key areas: the way we innovate, work, and adopt technology. Game Changer #1: New Standard for InnovationChange is a constant challenge for most businesses, whether the catalysts are market dynamics, new competition, or the ever-expanding regulatory environment. And, in an ongoing effort to differentiate, business leaders are constantly looking for new ways to do business, serve constituents, and bring new products and services to market. In addition, companies face significant costs to keep their applications up-to-date. For example, when a company adds new suppliers to a procurement system, the IT shop typically has to invest time, effort, and even consulting fees for custom integrations that allow various ERP systems to communicate with each other. Oracle Fusion Applications were built on Web services and a modular SOA foundation to ease customizations and integration activities among all applications--whether from Oracle or another vendor. Interfaces and updates written in ubiquitous Java, rather than a proprietary coding language, allow organizations to tap into existing in-house technical skills rather than seek expensive outside specialists. And with SOA, organizations can extend a feature set or integrate with other SOA environments by combining Web services such as "look up customer" into a new business process managed by the BPEL orchestration engine. Flexibility like this has long-term implications. "Because users capture these changes at a higher metadata layer, not in the application's code, changes and additions are protected even as new versions of Oracle Fusion Applications are released," says Steve Miranda, senior vice president of applications development at Oracle. "This is a much more sustainable approach because you don't incur costly customizations that prevent upgrades and other innovations." And changes are easier to make: if one change is made in the metadata, that change is automatically reflected throughout the application interface, business intelligence, business process, and business logic. Game Changer #2: New Standard for WorkBoosting productivity comes down to doing the basics right: running business processes more efficiently and managing exceptions more effectively, so users can accomplish more in the course of a day or spend more quality time with the most profitable customers. The fastest way to improve process efficiency is to reduce the number of steps it takes to execute common tasks, such as ordering office equipment from an internal procurement system. Oracle Fusion Applications will deliver a complete role-based user experience with business intelligence and collaboration capabilities provided in the context of the work at hand. "We created every Oracle Fusion Applications screen by asking 'What does the user need to know?' 'What does he or she need to do?' and 'Who do they need to work with to get the job done?'" Miranda explains. So when the sales department heads need new laptops, the self-service procurement screen will not only display a list of approved vendors and configurations, but also a running list of reviews by coworkers who recently purchased the various models. Embedded intelligence may also display prevailing delivery lead times based on actual order histories, not the generic shipping dates vendors may quote. The pervasive business intelligence serves many other business activities across all areas of the enterprise. For example, a manager considering whether to promote a direct report can see the person's employee profile, with a salary history, appraisal summaries, and a rundown of skills and training. This approach to business intelligence also has implications for supply chain management. "One of the challenges at Ingersoll Rand is lack of visibility in our supply chain," says Mike Macrie, global director of enterprise applications for global industrial firm Ingersoll Rand. "Oracle Fusion Applications are going to provide the embedded intelligence to give us that visibility and give us the ability to analyze those orders at any point in our supply chain." Oracle Fusion Applications will also create a "role-based user experience" that displays a work list of events that need attention, based on user job function. Role awareness guides users with daily lists of action items and exceptions. So a credit manager may see seven invoices with discounts that are about to expire or 12 suppliers that have been put on hold because credit memos are awaiting approval. Individualization extends to the search capabilities of Oracle Fusion Applications. The platform uses Web-style search screens powered by an Oracle enterprise search engine, with a security framework that filters search results so individuals will only see the internal information they're authorized to access. A further aid to productivity is Oracle Fusion Applications' integration with Web 2.0 collaboration and social networking resources for business environments. Hover-over text will reveal relevant contact information whenever the name of a person appears in an Oracle Fusion Application. Users can connect via an online chat, phone call, or instant message without leaving the main application, reducing the time required for an accounts payable staffer to resolve a mismatch between an invoiced charge and the service record, for example. Addresses of suppliers, customers, or partners will also initiate hover-over text to show contact details and Web-based maps. Finally, Oracle Fusion Applications will promote a new way of working with purpose-driven communities that can bring new efficiencies to everything from cultivating sales leads to managing new projects. As soon as a lead or project materializes, the applications will automatically gather relevant participants into an online community that shares member contact information, schedules, discussion forums, and Wiki pages. "Oracle Fusion Applications will allow us to take it to the next level with embedded Web 2.0 tools and the embedded analytics," says Steve Printz, CIO and vice president, supply chain management, at window-and-door manufacturer Pella. "[This] allows those employees today who are processing transactions to really contribute to the success of the company and become decision-makers." Game Changer #3: New Standard for Technology AdoptionAs IT becomes a dominant component of how businesses run and compete, organizations need to lower the cost of implementing applications and introducing new application features. In the past, rolling out new code often required creating a test bed system, moving beta code to a separate system for user feedback, and--once all the revisions were made--moving version one of the software onto production systems, where business users could finally get the needed new features. Oracle Fusion Applications will use a dedicated setup manager application to streamline this process. First, the setup manager will help scope out the project, querying users about their requirements. "From those questions and answers we determine the steps and the order of those steps that will enable that task," Miranda says. Next, system utilities will assign tasks to owners, track completion status, and monitor the overall status of a programming effort. Oracle Fusion Applications can then recommend Web services that allow users to migrate setup choices and steps across all the various deployments of the application. Those setup capabilities automate the migration from test systems to production systems, as well as between different business units that may be using the same application. "The self-service ability of the setup manager helps business users change setups with very little intervention from the IT team," says Ravi Kumar, vice president at IT services company Infosys. "That to me is a big difference from how we've viewed enterprise applications before." For additional flexibility, organizations will be able to adopt Oracle Fusion Applications modules in either of two modes: a single-instance alternative uses one database for all Oracle Fusion Applications, while a "pillar mode" creates separate databases to underpin each application. This means IT departments running any one of Oracle's applications or even third-party applications can plug Oracle Fusion Applications modules into their environment and see additional business value created on top of their existing systems. And Oracle Fusion Applications offer a hybrid approach to deployment. The applications are all software-as-a-service-ready, so customers can choose on-premises, public or private cloud, or a combination of these to suit their business needs. It's that combination of flexibility and a roadmap for the future that may be the biggest game changer of all. "The Oracle Fusion Applications architecture allows us to migrate our company at a pace that's consistent with our business strategy, whereas before we might have had to do it with a massive upgrade," says Macrie of Ingersoll Rand. "We're looking forward to that architecture to really give us more flexibility in how we migrate over time." For More InformationUser Input Key to the Success of Oracle Fusion ApplicationsTransforming Coexistence into Strategic ValueUnder the HoodOracle Fusion ApplicationsOracle Service-Oriented Architecture  

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• Building a Windows Phone 7 Twitter Application using Silverlight

  - by ScottGu

  On Monday I had the opportunity to present the MIX 2010 Day 1 Keynote in Las Vegas (you can watch a video of it here).  In the keynote I announced the release of the Silverlight 4 Release Candidate (we’ll ship the final release of it next month) and the VS 2010 RC tools for Silverlight 4.  I also had the chance to talk for the first time about how Silverlight and XNA can now be used to build Windows Phone 7 applications. During my talk I did two quick Windows Phone 7 coding demos using Silverlight – a quick “Hello World” application and a “Twitter” data-snacking application.  Both applications were easy to build and only took a few minutes to create on stage.  Below are the steps you can follow yourself to build them on your own machines as well. [Note: In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu] Building a “Hello World” Windows Phone 7 Application First make sure you’ve installed the Windows Phone Developer Tools CTP – this includes the Visual Studio 2010 Express for Windows Phone development tool (which will be free forever and is the only thing you need to develop and build Windows Phone 7 applications) as well as an add-on to the VS 2010 RC that enables phone development within the full VS 2010 as well. After you’ve downloaded and installed the Windows Phone Developer Tools CTP, launch the Visual Studio 2010 Express for Windows Phone that it installs or launch the VS 2010 RC (if you have it already installed), and then choose “File”->”New Project.”  Here, you’ll find the usual list of project template types along with a new category: “Silverlight for Windows Phone”. The first CTP offers two application project templates. The first is the “Windows Phone Application” template - this is what we’ll use for this example. The second is the “Windows Phone List Application” template - which provides the basic layout for a master-details phone application: After creating a new project, you’ll get a view of the design surface and markup. Notice that the design surface shows the phone UI, letting you easily see how your application will look while you develop. For those familiar with Visual Studio, you’ll also find the familiar ToolBox, Solution Explorer and Properties pane. For our HelloWorld application, we’ll start out by adding a TextBox and a Button from the Toolbox. Notice that you get the same design experience as you do for Silverlight on the web or desktop. You can easily resize, position and align your controls on the design surface. Changing properties is easy with the Properties pane. We’ll change the name of the TextBox that we added to username and change the page title text to “Hello world.” We’ll then write some code by double-clicking on the button and create an event handler in the code-behind file (MainPage.xaml.cs). We’ll start out by changing the title text of the application. The project template included this title as a TextBlock with the name textBlockListTitle (note that the current name incorrectly includes the word “list”; that will be fixed for the final release.)  As we write code against it we get intellisense showing the members available.  Below we’ll set the Text property of the title TextBlock to “Hello “ + the Text property of the TextBox username: We now have all the code necessary for a Hello World application.  We have two choices when it comes to deploying and running the application. We can either deploy to an actual device itself or use the built-in phone emulator: Because the phone emulator is actually the phone operating system running in a virtual machine, we’ll get the same experience developing in the emulator as on the device. For this sample, we’ll just press F5 to start the application with debugging using the emulator.  Once the phone operating system loads, the emulator will run the new “Hello world” application exactly as it would on the device: Notice that we can change several settings of the emulator experience with the emulator toolbar – which is a floating toolbar on the top right.  This includes the ability to re-size/zoom the emulator and two rotate buttons.  Zoom lets us zoom into even the smallest detail of the application: The orientation buttons allow us easily see what the application looks like in landscape mode (orientation change support is just built into the default template): Note that the emulator can be reused across F5 debug sessions - that means that we don’t have to start the emulator for every deployment. We’ve added a dialog that will help you from accidentally shutting down the emulator if you want to reuse it.  Launching an application on an already running emulator should only take ~3 seconds to deploy and run. Within our Hello World application we’ll click the “username” textbox to give it focus.  This will cause the software input panel (SIP) to open up automatically.  We can either type a message or – since we are using the emulator – just type in text.  Note that the emulator works with Windows 7 multi-touch so, if you have a touchscreen, you can see how interaction will feel on a device just by pressing the screen. We’ll enter “MIX 10” in the textbox and then click the button – this will cause the title to update to be “Hello MIX 10”: We provide the same Visual Studio experience when developing for the phone as other .NET applications. This means that we can set a breakpoint within the button event handler, press the button again and have it break within the debugger: Building a “Twitter” Windows Phone 7 Application using Silverlight Rather than just stop with “Hello World” let’s keep going and evolve it to be a basic Twitter client application. We’ll return to the design surface and add a ListBox, using the snaplines within the designer to fit it to the device screen and make the best use of phone screen real estate.  We’ll also rename the Button “Lookup”: We’ll then return to the Button event handler in Main.xaml.cs, and remove the original “Hello World” line of code and take advantage of the WebClient networking class to asynchronously download a Twitter feed. This takes three lines of code in total: (1) declaring and creating the WebClient, (2) attaching an event handler and then (3) calling the asynchronous DownloadStringAsync method. In the DownloadStringAsync call, we’ll pass a Twitter Uri plus a query string which pulls the text from the “username” TextBox. This feed will pull down the respective user’s most frequent posts in an XML format. When the call completes, the DownloadStringCompleted event is fired and our generated event handler twitter_DownloadStringCompleted will be called: The result returned from the Twitter call will come back in an XML based format.  To parse this we’ll use LINQ to XML. LINQ to XML lets us create simple queries for accessing data in an xml feed. To use this library, we’ll first need to add a reference to the assembly (right click on the References folder in the solution explorer and choose “Add Reference): We’ll then add a “using System.Xml.Linq” namespace reference at the top of the code-behind file at the top of Main.xaml.cs file: We’ll then add a simple helper class called TwitterItem to our project. TwitterItem has three string members – UserName, Message and ImageSource: We’ll then implement the twitter_DownloadStringCompleted event handler and use LINQ to XML to parse the returned XML string from Twitter.  What the query is doing is pulling out the three key pieces of information for each Twitter post from the username we passed as the query string. These are the ImageSource for their profile image, the Message of their tweet and their UserName. For each Tweet in the XML, we are creating a new TwitterItem in the IEnumerable<XElement> returned by the Linq query.  We then assign the generated TwitterItem sequence to the ListBox’s ItemsSource property: We’ll then do one more step to complete the application. In the Main.xaml file, we’ll add an ItemTemplate to the ListBox. For the demo, I used a simple template that uses databinding to show the user’s profile image, their tweet and their username. <ListBox Height="521" HorizonalAlignment="Left" Margin="0,131,0,0" Name="listBox1" VerticalAlignment="Top" Width="476"> <ListBox.ItemTemplate> <DataTemplate> <StackPanel Orientation="Horizontal" Height="132"> <Image Source="{Binding ImageSource}" Height="73" Width="73" VerticalAlignment="Top" Margin="0,10,8,0"/> <StackPanel Width="370"> <TextBlock Text="{Binding UserName}" Foreground="#FFC8AB14" FontSize="28" /> <TextBlock Text="{Binding Message}" TextWrapping="Wrap" FontSize="24" /> </StackPanel> </StackPanel> </DataTemplate> </ListBox.ItemTemplate> </ListBox> Now, pressing F5 again, we are able to reuse the emulator and re-run the application. Once the application has launched, we can type in a Twitter username and press the  Button to see the results. Try my Twitter user name (scottgu) and you’ll get back a result of TwitterItems in the Listbox: Try using the mouse (or if you have a touchscreen device your finger) to scroll the items in the Listbox – you should find that they move very fast within the emulator.  This is because the emulator is hardware accelerated – and so gives you the same fast performance that you get on the actual phone hardware. Summary Silverlight and the VS 2010 Tools for Windows Phone (and the corresponding Expression Blend Tools for Windows Phone) make building Windows Phone applications both really easy and fun.  At MIX this week a number of great partners (including Netflix, FourSquare, Seesmic, Shazaam, Major League Soccer, Graphic.ly, Associated Press, Jackson Fish and more) showed off some killer application prototypes they’ve built over the last few weeks.  You can watch my full day 1 keynote to see them in action. I think they start to show some of the promise and potential of using Silverlight with Windows Phone 7.  I’ll be doing more blog posts in the weeks and months ahead that cover that more. Hope this helps, Scott

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• top tweets WebLogic Partner Community – October 2012

  - by JuergenKress

  Send your tweets @wlscommunity #WebLogicCommunity and follow us at http://twitter.com/wlscommunity WebLogic Community?@wlscommunity Real World Java EE Patterns by Adam Bien http://wp.me/p1LMIb-mp Markus Eisele?@myfear #JavaOne Content Available for Free https://blogs.oracle.com/java/entry/javaone_content_available_for_free … /via @java Adam Bien?@AdamBien Thought that 1h screencast is way too long to be popular. I was wrong. Lightweight Java EE is doing very well: http://www.adam-bien.com/roller/abien/entry/lightweight_java_ee_screencast … OracleBlogs?@OracleBlogs COLLABORATE 13 Call for Papers http://ow.ly/2szPuZ Oracle WebLogic?@OracleWebLogic New Blog Post: Data Source Security Part 1 http://ow.ly/2szFbv Markus Eisele?@myfear My Three Days at #JavaOne 2012 http://yakovfain.com/2012/10/04/my-three-days-at-javaone-2012/ … < nice writeup ;) Adam Bien?@AdamBien JavaOne 2012 Announcements And Surprises: NetBeans 7.3+ comes with HTML 5, JavaScript, CSS 3 support. JavaScript... http://bit.ly/Uy14eD Andrejus Baranovskis?@andrejusb OOW'12: Oracle ADF Implementations Around the Globe: Best Practices http://fb.me/1IVg6gzU0 gschmutz?@gschmutz Just published a blog with a wrap-up of my presentations at OOW 2012. https://guidoschmutz.wordpress.com/2012/10/07/my-presentations-at-oracle-open-world-2012/ … #oow2012 #trivadis Andrejus Baranovskis?@andrejusb OOW'12: Oracle Business Process Management/Oracle ADF Integration Best Practices http://fb.me/1GY3nz1lb WebLogic Community?@wlscommunity ExaLogic 2.01 ppt & training & Installation check-list & tips & Web tier roadmap http://wp.me/p1LMIb-mh Adam Bien?@AdamBien JavaOne 2012, First Feedback and The Strange Thing: NetBeans day was surprising well attended. A big room was fu... http://bit.ly/PwWwx8 OracleSupport_WLS?@weblogicsupport Free registration for our next webcast on setting up and using a #weblogic #cluster http://pub.vitrue.com/xWV8 WebLogic Community?@wlscommunity UKOUG Application Server & Middleware SIG Meeting http://wp.me/p1LMIb-mC Ronald Luttikhuizen?@rluttikhuizen Discussing future plans for Oracle Middleware Infrastructure Group with @simon_haslam @Jphjulstad and Rene van Wijk #oow @wlscommunity JAX London?@jaxlondon Be part of #JAXLondon- only 11 days to go! Still need a ticket? http://buff.ly/TUPKmL WebLogic Community?@wlscommunity ExaLogic X3-2 launched at OOW 2012 http://wp.me/p1LMIb-mM WebLogic Community?@wlscommunity @OracleEvents Dear Oracle Team thanks for promoting the WebLogic bootcamp, new schedules are online https://blogs.oracle.com/emeapartnerweblogic/resource/weblogic12c.htm … #weblogiccommunity OracleBlogs?@OracleBlogs Partner Webcast Introducing Oracle Business Activity Monitoring - 18 October 2012 http://ow.ly/2svzyz AMIS, Oracle & Java?@AMIS_Services Grant posted a nice little video on youtube about the #ADF EMG activities during Oracle Open World. http://youtu.be/qZhtBqnK-Zc GlassFish?@glassfish ADF Essentials - Available for free and certified on GlassFish!: If you are an Oracle customer, you are probably... http://bit.ly/UCtVwY OracleBlogs?@OracleBlogs WebLogic 12 hands-on bootcamps for partnersnew dates & locations http://ow.ly/2smOfs Pieter Kranenburg?@pskranenburg I'm EXA and I know IT! How about you? Go to http://bit.ly/OnSlDd and find out! (you might win an #iphone5 ;-) #OOW please RT Andrejus Baranovskis?@andrejusb Enabling WebLogic Administrator Group Inside Custom ADF Application http://fb.me/2d5SCeJ2g Michel Schildmeijer?@MNEMONIC01 I'm EXA and I know IT! How about you? Go to http://bit.ly/OnSlDd (you might win an #iphone5 ;-) #oow OracleSupport_WLS?@weblogicsupport Step-by-step instructions on how to configure mail Alerts in #OEM 11g for #WebLogic Servers up/down status http://pub.vitrue.com/KpZq Jeff West?@jeffreyawest Answer: Deliver JMS message to a single node in a Weblogic Cluster with a Distributed Topic http://stackoverflow.com/a/12396492/697114?stw=2 … Java?@java Bucharest Java User Group: Launched and Growing! #JUG http://ow.ly/dDnbN OracleSupport_WLS?@weblogicsupport Don't shoot the messenger! #Java source code analyzer @ http://pub.vitrue.com/Cy2J JAX London?@jaxlondon .@BrianGoetz gives in depth session on the details of how #Lambda expressions are implemented in the #Java language at #JAXLondon" ADF Community DE?@ADFCommunityDE Webcast ADFNewsSession: ADF as a basis of Fusion Apps - the biggest ADF project ever. Sep 14, 8:30 AM CET. Dial in https://blogs.oracle.com/jdevotnharvest/entry/adf_partner_community_news_session … OracleBlogs?@OracleBlogs WebLogic & Coherence & Cloud presentations for customer meetings http://ow.ly/1mqwrC Pieter Kranenburg?@pskranenburg Seminar: Oracle WebLogic 12c at Qualogy. You are invited! http://bit.ly/Ps9LDF Oracle WebLogic?@OracleWebLogic New Blog Post: Oracle OpenWorld Update -- General Session: Oracle Fusion Middleware Strategies Driving Business Inno... http://ow.ly/2stylf Oracle Cloud Zone?@OracleCloudZone New partner programs for Oracle Cloud Solutions http://bit.ly/PrVq5O #cloud #oow Lucas Jellema?@lucasjellema The strategy on Java - JEE, SE, ME, FX: http://technology.amis.nl/2012/10/02/javaone-2012-strategy-and-technical-keynote/ … #javaone #oow_amis WebLogic Community?@wlscommunity Send your #WebLogicCommunity #oow pictures and blog posts @wlscommunity or http://www.facebook.com/weblogiccommunity … Enjoy OOW ;-) WebLogic Community?@wlscommunity Become an WebLogic 12c expert, attend our partner bootcampshttps://blogs.oracle.com/emeapartnerweblogic/resource/weblogic12c.htm … #WebLogicCommunity #opn AMIS, Oracle & Java?@AMIS_Services Volgende #oracle #ADF training bij @AMIS_SERVICES is van 12 tot 16 november. Meer info of aanmelden? http://www.amis.nl/Trainingen/oracle-adf-11g-applicatieontwikkeling/ … Devoxx?@Devoxx ALL the Devoxx 2011 talks are now freely available on Parleys @ http://www.parleys.com/#st=4&id=102998 Pls RT! Adam Bien?@AdamBien Use the coupon code "PLUMA" and you will get 20% off for "Real World Java EE Patterns": http://realworldpatterns.com Lucas Jellema?@lucasjellema Very good summary of the #JavaOne Technical Keynote last night: http://java.dzone.com/articles/javaone-2012-javaone-technical … Arun Gupta?@arungupta Blogged: JavaOne 2012 Keynote and GlassFish Party Pictures: Some pictures from the keynote ... And som... http://bit.ly/ViH0ue Lucas Jellema?@lucasjellema Most recent promoted build for GassFish 4.0 (EE7) has WebSocket support: to play with: http://dlc.sun.com.edgesuite.net/glassfish/4.0/promoted/ … #javaone michael palmeter?@michaelpalmeter If you haven't seen the 5-minute Exalogic demo, you need to (do it now!) - http://lnkd.in/GRqy3x Lonneke Dikmans?@lonnekedikmans VENNSTER BLOG: Running EclipseLink DBWS 2.4.0 on GlassFish 3.1.2 http://blog.vennster.nl/2012/09/running-eclipselink-dbws-240-on.html?spref=tw … WebLogic Community?@wlscommunity WebLogic Partner Community Newsletter September 2012 http://wp.me/p1LMIb-mf WebLogic Community?@wlscommunity again again again&hellip;. it is Oracle Open World 2012 http://wp.me/p1LMIb-m6 Markus Eisele?@myfear #WebLogic and #JavaEE Roadmap and Strategy Session at OOW http://ow.ly/2slZEY /via @OracleWebLogic Adam Bien?@AdamBien An Article About Java EE Connector Architectures 1.6 (JCA 1.6): The free Java Magazine article: Java EE Connect... http://bit.ly/St6sxq Lucas Jellema?@lucasjellema ADF Essentials - free to develop and to deploy (I said: free!) - http://www.oracle.com/technetwork/developer-tools/adf/overview/adfessentials-1719844.html … AMIS, Oracle & Java?@AMIS_Services Blog by Lucas Jellema: "Develop and Deploy ADF applications – free of charge using the new ADF Essentials" http://bit.ly/StAhxY Andrejus Baranovskis?@andrejusb ADF Essentials - Quick Technical Review http://fb.me/2hKCXyF43 OracleBlogs?@OracleBlogs GlassFish Extension for Oracle JDeveloper http://ow.ly/2slIO8 Retweetet von WebLogic Community Oracle Eclipse?@OEPE New Tutorial: Using ADF Faces and ADF Controller with Oracle Enterprise Pack for Eclipse. #OEPE http://pub.vitrue.com/QoUg Simon Haslam?@simon_haslam As of the last day or two there's a new Java Products Media Pack on http://edelivery.oracle.com (rather than it being in FMW pack) WebLogic Community?@wlscommunity top tweets WebLogic Partner Community &ndash; September 2012 http://wp.me/p1LMIb-m2 Adam Bien?@AdamBien I was interviewed by OTN: http://www.oracle.com/technetwork/articles/java/jaxawards-1843595.html …See you at JavaOne! Oracle WebLogic?@OracleWebLogic DevOps Basics for #WebLogic: Track Down High CPU Thread with ps, top and the new JDK7 jcmd tool. Great blog @frankmuz. http://ow.ly/dOBM4 Simon Haslam?@simon_haslam Looking for "oak style"(!) advanced content but you're a middleware specialist? See #ukoug2012 #middlewaresunday http://2012.ukoug.org/default.asp?p=9355 … Julien Ponge ?@jponge Just finished Java EE 6 + AngularJS samples for my upcoming middleware lectures. Code at https://github.com/jponge/todoapp-javaee6-angularjs … and https://github.com/jponge/todoapp-bosswatch … Markus Eisele?@myfear #Oracle #WebLogic is now totally #FREE for #Developer - more than just OTN license to develop the 1st prototype! http://bit.ly/SWltsR Markus Eisele?@myfear #WebSockets on #WebLogic Server http://ow.ly/1mv4QP by @wlsteve < need to give this a testdrive ;) OracleEnterpriseMgr?@oracle_em EM Blog : Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2) is Available Now ! #em12c http://pub.vitrue.com/mk7o OracleBlogs?@OracleBlogs ADF training material now on the iPad http://ow.ly/1mqz1Q GlassFish?@glassfish GlassFish grows by 50% in Software Stack Market Share Report for August 2012 by @Jelastic http://awe.sm/o4ZAp WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: twitter,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• CodePlex Daily Summary for Saturday, May 08, 2010

  CodePlex Daily Summary for Saturday, May 08, 2010New ProjectsBizSpark Camp Sample Code: This sample project demonstrates best practices when developing Windows Phone 7 appliactions with Azure. **This code is meant only as a sample f...CLB Article Module: The CLB Article Module is a simple DotNetNuke Module for Article writers. This module is designed to provide a simple location for article/screenc...cvplus: a computer vision libraryDemina: Demina is a simple keyframe based 2d skeletal animation system. It's developed in C# using XNA.Expo Live: Expo LiveFeedMonster: FeedMonster is a Cross platform Really Simple Syndication reader made to allow you to easily follow updates to your favorite sites. Its made using ...GamePad to KeyBoard: GamePad to KeyBoard (GP2KB) is a small app that lets you define an associated keyboard key for each button in your XBox 360 controller. This way, y...huanhuan's project: moajfiodsafasLazyNet: Lazynet Allows users to save the proxy settings and IP addresses of wireless networks. This makes it easier for users that move a lot between diffe...mfcfetionapi: mfcfetionapiMocking BizTalk: Mocking BizTalk is a set of tools aimed at bringing Mock Object concepts in BizTalk solution testing. Actually it consists in a set of MockPipelin...nkSWFControl: nkSWFControl is a ASP.NET control that provides numberous ways for publishing SWF movies in your pages. The project goal is to become defacto ...Property Pack for EPiServer CMS: With EPiServer CMS 6 it's possible to create a wide variety of custom property types that have customized settings in each usage. This Property Pac...SPRoleAssignment: SPRoleAssignment makes it easier for programmers to assign custom item level permissions. You can now easily grant or remove permissions to certain...Thats-Me Dot Net API: Thats-Me Dot Net API is a library which implements the Thats-Me.ch API for the Dot Net Framework.The Information Literacy Education Learning Environment (ILE): Written in C# utilizing the .net framework the Information Literacy Education (ILE) learning environment is designed to deliver information litera...tinytian: Tools, shared.Unidecode Sharp: UnidecodeSharp is a C# port of Python and Perl Unidecode module. Intended to transliterate an Unicode object into an ASCII string, no matter what l...Wave 4: Wave 4 is a platform for professional bloggers, integrated with many social networking services.New ReleasesµManager for MaNGOS: 0.8.6: Improvements: Supports up to MaNGOS revision 9692 (may support higher revisions, this is dependent on any changes made to the database structure b...BFBC2 PRoCon: PRoCon 0.3.5.0: Release Notes CommingBizSpark Camp Sample Code: Initial Check-in: There are two downloads available for this project. There is a windows phone 7 application that calls webservices hosted in Azure. And there is a...Bojinx: Bojinx Core V4.5.11: Minor release that fixes several minor bugs and adds more error prevention logic. Fixed: You will no longer get a null pointer error when loading ...CuttingEdge.Logging: CuttingEdge.Logging v1.2.2: CuttingEdge.Logging is a library that helps the programmer output log statements to a variety of output targets in .NET applications. The design is...DotNetNuke® Events: 05.01.00 Beta 1: Please take note: this is a Beta releaseThis is a not a formal Release of DNN Events 05.01.00. This is a beta version, which is not extensively te...dylan.NET: dylan.NET v. 9.8: This is the latest version of dylan.NET features the new locimport statement, improved error handling and other new stuff and bug fixes.Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts v3.0.9 beta 2 Released: Hi, This release contains the following enhancements: * New Property named ClosestPlotDistance has been implemented in Axis. It defines the d...Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts v3.5.2 beta 2 Released: Hi, This release contains the following enhancements: * New Property named ClosestPlotDistance has been implemented in Axis. It defines the d...GamePad to KeyBoard: GP2KB v0.1: First public version of GamePad to KeyBoard.Global: Version 0.1: This is the first beta stable release of this assembly. Check out the Test console app to see how some of the stuff works. EnjoyHtml Agility Pack: 1.4.0 Stable: 1.4.0 Adds some serious new features to Html Agility Pack to make it work nicer in a LINQ driven .NET World. The HtmlNodeCollection and HtmlAttribu...LazyNet: Beta Release: This is the Beta Version, All functionality has been implemented but needs further testing for bugs.Mercury Particle Engine: Mercury Particle Engine 3.1.0.0: Long overdue release of the latest version of Mercury Particle Engine, this release is changeset #66009NazTek.Extension.Clr4: NazTek.Extension.Clr4 Binary Cab: Includes bin, config, and chm filesnetDumbster: netDumbster 1.0: netDumbster release 1.0Opalis Community Releases: Workflow Examples (May 7, 2010): The Opalis team is providing some sample Workflows (policies) for customers and partners to help you get started in creating your own workflows in ...patterns & practices SharePoint Guidance: SPG2010 Drop10: SharePoint Guidance Drop Notes Microsoft patterns and practices ****************************************** ***************************************...Shake - C# Make: Shake v0.1.9: First public release including samples. Basic tasks: - MSBuild task (msbuild command line with parameters) - SVN command line client with checkout...SPRoleAssignment: Role Assigment Project [Eng]: SPRoleAssignment makes it easier for programmers to assign custom item level permissions. You can now easily grant or remove permissions to certain...SQL Server Metadata Toolkit 2008: Alpha 7 SQL Server Metadata Toolkit: The changes in this are to the Parser, and a change to handle WITH CTE's within the Analyzers. The Parser now handles CAST better, EXEC, EXECUTE, ...StackOverflow Desktop Client in C# and WPF: StackOverflow Client 0.5: Made the popup thinner, removed the extra icon and title. The questions on the popup automatically change every 5 seconds.TimeSpanExt: TimeSpanExt 1.0: This had been stuck in beta for a long time, so I'm glad to finally make the full release.Transcriber: Transcriber V0.2.0: First alpha release. See Issue Tracker for known bugs and incomplete features.Unidecode Sharp: UnidecodeSharp 0.04: First release. Tested and stable. Versions duplicates Perl and Python ones.Visual Studio 2010 AutoScroller Extension: AutoScroller v0.3: A Visual studio 2010 auto-scroller extension. Simply hold down your middle mouse button and drag the mouse in the direction you wish to scroll, fu...Visual Studio 2010 Test Case Import Utilities: V 1.0 (RC2): Work Item Migrator With the prior releases of Test Case Migrator ( Beta and RC1), it was possible to: migrate test cases (along with test steps) ...Word Add-in For Ontology Recognition: Technology Preview, Beta 2 - May 2010: This is a technology preview release of the Word Add-in for Ontology Recognition for Word. These are some of the updates included in this version:...Most Popular ProjectsWBFS ManagerRawrAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight Toolkitpatterns & practices – Enterprise LibraryWindows Presentation Foundation (WPF)Microsoft SQL Server Community & SamplesASP.NETPHPExcelMost Active Projectspatterns & practices – Enterprise LibraryAJAX Control FrameworkRawrThe Information Literacy Education Learning Environment (ILE)Caliburn: An Application Framework for WPF and SilverlightBlogEngine.NETpatterns & practices - UnityjQuery Library for SharePoint Web ServicesNB_Store - Free DotNetNuke Ecommerce Catalog ModuleTweetSharp

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• Microsoft&rsquo;s new technical computing initiative

  - by Randy Walker

  I made a mental note from earlier in the year.  Microsoft literally buys computers by the truckload.  From what I understand, it’s a typical practice amongst large software vendors.  You plug a few wires in, you test it, and you instantly have mega tera tera flops (don’t hold me to that number).  Microsoft has been trying to plug away at their cloud services (named Azure).  Which, for the layman, means Microsoft runs your software on their computers, and as demand increases you can allocate more computing power on the fly. With this in mind, it doesn’t surprise me that I was recently sent an executive email concerning Microsoft’s new technical computing initiative.  I find it to be a great marketing idea with actual substance behind their real work.  From the programmer academic perspective, in college we dreamed about this type of processing power.  This has decades of computer science theory behind it. A copy of the email received.  (note that I almost deleted this email, thinking it was spam due to it’s length) We don't often think about how complex life really is. Take the relatively simple task of commuting to and from work: it is, in fact, a complicated interplay of variables such as weather, train delays, accidents, traffic patterns, road construction, etc. You can however, take steps to shorten your commute - using a good, predictive understanding of a few of these variables. In fact, you probably are already taking these inputs and instinctively building a predictive model that you act on daily to get to your destination more quickly. Now, when we apply the same method to very complex tasks, this modeling approach becomes much more challenging. Recent world events clearly demonstrated our inability to process vast amounts of information and variables that would have helped to more accurately predict the behavior of global financial markets or the occurrence and impact of a volcano eruption in Iceland. To make sense of issues like these, researchers, engineers and analysts create computer models of the almost infinite number of possible interactions in complex systems. But, they need increasingly more sophisticated computer models to better understand how the world behaves and to make fact-based predictions about the future. And, to do this, it requires a tremendous amount of computing power to process and examine the massive data deluge from cameras, digital sensors and precision instruments of all kinds. This is the key to creating more accurate and realistic models that expose the hidden meaning of data, which gives us the kind of insight we need to solve a myriad of challenges. We have made great strides in our ability to build these kinds of computer models, and yet they are still too difficult, expensive and time consuming to manage. Today, even the most complicated data-rich simulations cannot fully capture all of the intricacies and dependencies of the systems they are trying to model. That is why, across the scientific and engineering world, it is so hard to say with any certainty when or where the next volcano will erupt and what flight patterns it might affect, or to more accurately predict something like a global flu pandemic. So far, we just cannot collect, correlate and compute enough data to create an accurate forecast of the real world. But this is about to change. Innovations in technology are transforming our ability to measure, monitor and model how the world behaves. The implication for scientific research is profound, and it will transform the way we tackle global challenges like health care and climate change. It will also have a huge impact on engineering and business, delivering breakthroughs that could lead to the creation of new products, new businesses and even new industries. Because you are a subscriber to executive e-mails from Microsoft, I want you to be the first to know about a new effort focused specifically on empowering millions of the world's smartest problem solvers. Today, I am happy to introduce Microsoft's Technical Computing initiative. Our goal is to unleash the power of pervasive, accurate, real-time modeling to help people and organizations achieve their objectives and realize their potential. We are bringing together some of the brightest minds in the technical computing community across industry, academia and science at www.modelingtheworld.com to discuss trends, challenges and shared opportunities. New advances provide the foundation for tools and applications that will make technical computing more affordable and accessible where mathematical and computational principles are applied to solve practical problems. One day soon, complicated tasks like building a sophisticated computer model that would typically take a team of advanced software programmers months to build and days to run, will be accomplished in a single afternoon by a scientist, engineer or analyst working at the PC on their desktop. And as technology continues to advance, these models will become more complete and accurate in the way they represent the world. This will speed our ability to test new ideas, improve processes and advance our understanding of systems. Our technical computing initiative reflects the best of Microsoft's heritage. Ever since Bill Gates articulated the then far-fetched vision of "a computer on every desktop" in the early 1980's, Microsoft has been at the forefront of expanding the power and reach of computing to benefit the world. As someone who worked closely with Bill for many years at Microsoft, I am happy to share with you that the passion behind that vision is fully alive at Microsoft and is carried out in the creation of our new Technical Computing group. Enabling more people to make better predictions We have seen the impact of making greater computing power more available firsthand through our investments in high performance computing (HPC) over the past five years. Scientists, engineers and analysts in organizations of all sizes and sectors are finding that using distributed computational power creates societal impact, fuels scientific breakthroughs and delivers competitive advantages. For example, we have seen remarkable results from some of our current customers: Malaria strikes 300,000 to 500,000 people around the world each year. To help in the effort to eradicate malaria worldwide, scientists at Intellectual Ventures use software that simulates how the disease spreads and would respond to prevention and control methods, such as vaccines and the use of bed nets. Technical computing allows researchers to model more detailed parameters for more accurate results and receive those results in less than an hour, rather than waiting a full day. Aerospace engineering firm, a.i. solutions, Inc., needed a more powerful computing platform to keep up with the increasingly complex computational needs of its customers: NASA, the Department of Defense and other government agencies planning space flights. To meet that need, it adopted technical computing. Now, a.i. solutions can produce detailed predictions and analysis of the flight dynamics of a given spacecraft, from optimal launch times and orbit determination to attitude control and navigation, up to eight times faster. This enables them to avoid mistakes in any areas that can cause a space mission to fail and potentially result in the loss of life and millions of dollars. Western & Southern Financial Group faced the challenge of running ever larger and more complex actuarial models as its number of policyholders and products grew and regulatory requirements changed. The company chose an actuarial solution that runs on technical computing technology. The solution is easy for the company's IT staff to manage and adjust to meet business needs. The new solution helps the company reduce modeling time by up to 99 percent - letting the team fine-tune its models for more accurate product pricing and financial projections. Our Technical Computing direction Collaborating closely with partners across industry and academia, we must now extend the reach of technical computing even further to help predictive modelers and data explorers make faster, more accurate predictions. As we build the Technical Computing initiative, we will invest in three core areas: Technical computing to the cloud: Microsoft will play a leading role in bringing technical computing power to scientists, engineers and analysts through the cloud. Existing high- performance computing users will benefit from the ability to augment their on-premises systems with cloud resources that enable 'just-in-time' processing. This platform will help ensure processing resources are available whenever they are needed-reliably, consistently and quickly. Simplify parallel development: Today, computers are shipping with more processing power than ever, including multiple cores, but most modern software only uses a small amount of the available processing power. Parallel programs are extremely difficult to write, test and trouble shoot. However, a consistent model for parallel programming can help more developers unlock the tremendous power in today's modern computers and enable a new generation of technical computing. We are delivering new tools to automate and simplify writing software through parallel processing from the desktop... to the cluster... to the cloud. Develop powerful new technical computing tools and applications: We know scientists, engineers and analysts are pushing common tools (i.e., spreadsheets and databases) to the limits with complex, data-intensive models. They need easy access to more computing power and simplified tools to increase the speed of their work. We are building a platform to do this. Our development efforts will yield new, easy-to-use tools and applications that automate data acquisition, modeling, simulation, visualization, workflow and collaboration. This will allow them to spend more time on their work and less time wrestling with complicated technology. Thinking bigger There is so much left to be discovered and so many questions yet to be answered in the fascinating world around us. We believe the technical computing community will show us that we have not seen anything yet. Imagine just some of the breakthroughs this community could make possible: Better predictions to help improve the understanding of pandemics, contagion and global health trends. Climate change models that predict environmental, economic and human impact, accessible in real-time during key discussions and debates. More accurate prediction of natural disasters and their impact to develop more effective emergency response plans. With an ambitious charter in hand, this new team is ready to build on our progress to-date and execute Microsoft's technical computing vision over the months and years ahead. We will steadily invest in the right technologies, tools and talent, and work to bring together the technical computing community. I invite you to visit www.modelingtheworld.com today. We welcome your ideas and feedback. I look forward to making this journey with you and others who want to answer the world's biggest questions, discover solutions to problems that seem impossible and uncover a host of new opportunities to change the world we live in for the better. Bob

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• EM12c Release 4: Database as a Service Enhancements

  - by Adeesh Fulay

  Oracle Enterprise Manager 12.1.0.4 (or simply put EM12c R4) is the latest update to the product. As previous versions, this release provides tons of enhancements and bug fixes, attributing to improved stability and quality. One of the areas that is most exciting and has seen tremendous growth in the last few years is that of Database as a Service. EM12c R4 provides a significant update to Database as a Service. The key themes are: Comprehensive Database Service Catalog (includes single instance, RAC, and Data Guard) Additional Storage Options for Snap Clone (includes support for Database feature CloneDB) Improved Rapid Start Kits Extensible Metering and Chargeback Miscellaneous Enhancements 1. Comprehensive Database Service Catalog Before we get deep into implementation of a service catalog, lets first understand what it is and what benefits it provides. Per ITIL, a service catalog is an exhaustive list of IT services that an organization provides or offers to its employees or customers. Service catalogs have been widely popular in the space of cloud computing, primarily as the medium to provide standardized and pre-approved service definitions. There is already some good collateral out there that talks about Oracle database service catalogs. The two whitepapers i recommend reading are: Service Catalogs: Defining Standardized Database Service High Availability Best Practices for Database Consolidation: The Foundation for Database as a Service [Oracle MAA] EM12c comes with an out-of-the-box service catalog and self service portal since release 1. For the customers, it provides the following benefits: Present a collection of standardized database service definitions, Define standardized pools of hardware and software for provisioning, Role based access to cater to different class of users, Automated procedures to provision the predefined database definitions, Setup chargeback plans based on service tiers and database configuration sizes, etc Starting Release 4, the scope of services offered via the service catalog has been expanded to include databases with varying levels of availability - Single Instance (SI) or Real Application Clusters (RAC) databases with multiple data guard based standby databases. Some salient points of the data guard integration: Standby pools can now be defined across different datacenters or within the same datacenter as the primary (this helps in modelling the concept of near and far DR sites) The standby databases can be single instance, RAC, or RAC One Node databases Multiple standby databases can be provisioned, where the maximum limit is determined by the version of database software The standby databases can be in either mount or read only (requires active data guard option) mode All database versions 10g to 12c supported (as certified with EM 12c) All 3 protection modes can be used - Maximum availability, performance, security Log apply can be set to sync or async along with the required apply lag The different service levels or service tiers are popularly represented using metals - Platinum, Gold, Silver, Bronze, and so on. The Oracle MAA whitepaper (referenced above) calls out the various service tiers as defined by Oracle's best practices, but customers can choose any logical combinations from the table below:  Primary  Standby [1 or more]  EM 12cR4  SI  -  SI  SI  RAC -  RAC SI  RAC RAC  RON -  RON RON where RON = RAC One Node is supported via custom post-scripts in the service template A sample service catalog would look like the image below. Here we have defined 4 service levels, which have been deployed across 2 data centers, and have 3 standardized sizes. Again, it is important to note that this is just an example to get the creative juices flowing. I imagine each customer would come up with their own catalog based on the application requirements, their RTO/RPO goals, and the product licenses they own. In the screenwatch titled 'Build Service Catalog using EM12c DBaaS', I walk through the complete steps required to setup this sample service catalog in EM12c. 2. Additional Storage Options for Snap Clone In my previous blog posts, i have described the snap clone feature in detail. Essentially, it provides a storage agnostic, self service, rapid, and space efficient approach to solving your data cloning problems. The net benefit is that you get incredible amounts of storage savings (on average 90%) all while cloning databases in a matter of minutes. Space and Time, two things enterprises would love to save on. This feature has been designed with the goal of providing data cloning capabilities while protecting your existing investments in server, storage, and software. With this in mind, we have pursued with the dual solution approach of Hardware and Software. In the hardware approach, we connect directly to your storage appliances and perform all low level actions required to rapidly clone your databases. While in the software approach, we use an intermediate software layer to talk to any storage vendor or any storage configuration to perform the same low level actions. Thus delivering the benefits of database thin cloning, without requiring you to drastically changing the infrastructure or IT's operating style. In release 4, we expand the scope of options supported by snap clone with the addition of database CloneDB. While CloneDB is not a new feature, it was first introduced in 11.2.0.2 patchset, it has over the years become more stable and mature. CloneDB leverages a combination of Direct NFS (or dNFS) feature of the database, RMAN image copies, sparse files, and copy-on-write technology to create thin clones of databases from existing backups in a matter of minutes. It essentially has all the traits that we want to present to our customers via the snap clone feature. For more information on cloneDB, i highly recommend reading the following sources: Blog by Tim Hall: Direct NFS (DNFS) CloneDB in Oracle Database 11g Release 2 Oracle OpenWorld Presentation by Cern: Efficient Database Cloning using Direct NFS and CloneDB The advantages of the new CloneDB integration with EM12c Snap Clone are: Space and time savings Ease of setup - no additional software is required other than the Oracle database binary Works on all platforms Reduce the dependence on storage administrators Cloning process fully orchestrated by EM12c, and delivered to developers/DBAs/QA Testers via the self service portal Uses dNFS to delivers better performance, availability, and scalability over kernel NFS Complete lifecycle of the clones managed by EM12c - performance, configuration, etc 3. Improved Rapid Start Kits DBaaS deployments tend to be complex and its setup requires a series of steps. These steps are typically performed across different users and different UIs. The Rapid Start Kit provides a single command solution to setup Database as a Service (DBaaS) and Pluggable Database as a Service (PDBaaS). One command creates all the Cloud artifacts like Roles, Administrators, Credentials, Database Profiles, PaaS Infrastructure Zone, Database Pools and Service Templates. Once the Rapid Start Kit has been successfully executed, requests can be made to provision databases and PDBs from the self service portal. Rapid start kit can create complex topologies involving multiple zones, pools and service templates. It also supports standby databases and use of RMAN image backups. The Rapid Start Kit in reality is a simple emcli script which takes a bunch of xml files as input and executes the complete automation in a matter of seconds. On a full rack Exadata, it took only 40 seconds to setup PDBaaS end-to-end. This kit works for both Oracle's engineered systems like Exadata, SuperCluster, etc and also on commodity hardware. One can draw parallel to the Exadata One Command script, which again takes a bunch of inputs from the administrators and then runs a simple script that configures everything from network to provisioning the DB software. Steps to use the kit: The kit can be found under the SSA plug-in directory on the OMS: EM_BASE/oracle/MW/plugins/oracle.sysman.ssa.oms.plugin_12.1.0.8.0/dbaas/setup It can be run from this default location or from any server which has emcli client installed For most scenarios, you would use the script dbaas/setup/database_cloud_setup.py For Exadata, special integration is provided to reduce the number of inputs even further. The script to use for this scenario would be dbaas/setup/exadata_cloud_setup.py The database_cloud_setup.py script takes two inputs: Cloud boundary xml: This file defines the cloud topology in terms of the zones and pools along with host names, oracle home locations or container database names that would be used as infrastructure for provisioning database services. This file is optional in case of Exadata, as the boundary is well know via the Exadata system target available in EM. Input xml: This file captures inputs for users, roles, profiles, service templates, etc. Essentially, all inputs required to define the DB services and other settings of the self service portal. Once all the xml files have been prepared, invoke the script as follows for PDBaaS: emcli @database_cloud_setup.py -pdbaas -cloud_boundary=/tmp/my_boundary.xml -cloud_input=/tmp/pdb_inputs.xml          The script will prompt for passwords a few times for key users like sysman, cloud admin, SSA admin, etc. Once complete, you can simply log into EM as the self service user and request for databases from the portal. More information available in the Rapid Start Kit chapter in Cloud Administration Guide.  4. Extensible Metering and Chargeback  Last but not the least, Metering and Chargeback in release 4 has been made extensible in all possible regards. The new extensibility features allow customer, partners, system integrators, etc to : Extend chargeback to any target type managed in EM Promote any metric in EM as a chargeback entity Extend list of charge items via metric or configuration extensions Model abstract entities like no. of backup requests, job executions, support requests, etc  A slew of emcli verbs have also been added that allows administrators to create, edit, delete, import/export charge plans, and assign cost centers all via the command line. More information available in the Chargeback API chapter in Cloud Administration Guide. 5. Miscellaneous Enhancements There are other miscellaneous, yet important, enhancements that are worth a mention. These mostly have been asked by customers like you. These are: Custom naming of DB Services Self service users can provide custom names for DB SID, DB service, schemas, and tablespaces Every custom name is validated for uniqueness in EM 'Create like' of Service Templates Now creating variants of a service template is only a click away. This would be vital when you publish service templates to represent different database sizes or service levels. Profile viewer View the details of a profile like datafile, control files, snapshot ids, export/import files, etc prior to its selection in the service template Cleanup automation - for failed and successful requests Single emcli command to cleanup all remnant artifacts of a failed request Cleanup can be performed on a per request bases or by the entire pool As an extension, you can also delete successful requests Improved delete user workflow Allows administrators to reassign cloud resources to another user or delete all of them Support for multiple tablespaces for schema as a service In addition to multiple schemas, user can also specify multiple tablespaces per request I hope this was a good introduction to the new Database as a Service enhancements in EM12c R4. I encourage you to explore many of these new and existing features and give us feedback. Good luck! References: Cloud Management Page on OTN Cloud Administration Guide [Documentation] -- Adeesh Fulay (@adeeshf)

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• OK - What now? How do we become a Social Business?

  - by Michael Snow

  We hope that those of you that attended yesterday's Webcast with Brian Solis enjoyed Brian's discussion with Christian Finn for our last Webcast of the season for the Oracle Social Business Thought Leaders Series.  For those of you that may have missed the webcast or were stuck at a company holiday party - you'll be glad to hear that the webcast will be available On-Demand starting later today (12/14/12). And any of you who'd like to listen to a quick but informative podcast with Brian - can listen to that here. Some of you may still be left with questions about how to get from point A to point B and even more confused than when you started thinking about this new world of Digital Darwinism. The post below, grabbed from an abundance of great thought leadership prose on Brian's blog may help you frame the path you need to start walking sooner versus later to stay off of the endangered species list.  As you explore your path forward, please keep Oracle in mind - we do offer a wide range of solutions to help your organization 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} optimize the engagement for your customers, employees and partners. The Path from a Social Brand to a Social Business Brian Solis Originally posted May 2, 2012 I’ve been a long-time supporter of MediaTemple’s (MT)Residence program along with Gary Vaynerchuk, Neil Patel, and many others whom I respect. I wanted to share my “7 questions to answer to become a social business” with you here.. Social Media is pervasive and is becoming the new normal in corporate marketing. Brands who get this right are starting to build their own media networks rich with customer connections numbering in the millions. Right now, Coca-Cola has over 34 million fans on Facebook, but they’re hardly alone. Disney follows just behind with 29 million fans, Starbucks boasts 25 million, and Oreo, Red Bull, and Converse play host to over 20 million fans. If we were to look at other networks such as Twitter and Youtube, we would see a recurring theme. People are connecting en masse with the businesses they support and new media represents the ability to cultivate consumer relationships in ways not possible with traditional earned or paid media. Sounds great right? This might sound abrupt, but the truth is that we’re hardly realizing the potential of what lies before us. Everything begins with understanding not just how other brands are marketing themselves in social media, but also seeing what they’re not doing and envisioning what’s possible. We’re already approaching the first of many crossroads that new media will present. Do we take the path of a social brand or that of a social business? What’s the difference? A social brand is just that, a business that is remodeling or retrofitting its existing marketing practices to new media. A social business is something altogether different as it embraces introspection and extrospection to reevaluate internal and external processes, systems, and opportunities to transform into a living, breathing entity that adapts to market conditions and opportunities. It’s a tough decision to make right now especially at a time when all we read about is how much success many businesses are finding without having to answer this very question. With all of the newfound success in social networks, the truth is that we’re only just beginning to learn what’s possible and that’s where you come in. When compared to the investment in time and resources across the board, social media represents only a small part of the mix. But with your help, that’s all about to change. The CMO Survey, an organization that disseminates the opinions of top marketers in order to predict the future of markets, recently published a report that gave credence to the fact that social media is taking off. One of the most profound takeaways from the report was this gem; “The “like button” [in Facebook] packs more customer-acquisition punch than other demand-generating activities.” With insights like this, it’s easy to see why the race to social is becoming heated. The report also highlighted exactly where social fits in the marketing mix today and as you can see, despite all of the hype, it’s not a dominant focus yet. As of August 2011, the percentage of overall marketing budgets dedicated to social media hovered at around 7%. However, in 2012 the investment in social media will climb to 10%. And, in five years, social media is expected to represent almost 18% of the total marketing budget. Think about that for a moment. In 2016, social media will only represent 18%? Queue the sound of a record scratching here. With businesses finding success in social networks, why are businesses failing to realize the true opportunity brought forth by the ability to listen to, connect with, and engage with customers? While there’s value in earning views, driving traffic, and building connections through the 3F’s (friends, fans and followers), success isn’t just defined simply by what really amounts to low-hanging fruit. The truth is that businesses cannot measure what it is they don’t know to value. As a result, innovation in new engagement initiatives is stifled because we’re applying dated or inflexible frameworks to new paradigms. Social media isn’t owned by marketing, but instead the entire organization. This changes everything and makes your role so much more important. It’s up to you to learn how to think outside of the proverbial social media box to see what others don’t, the ability to improve customers experiences through the evolution of a social brand into a social business. Doing so will translate customer insights from what they do and don’t share in social networks into better products, services, and processes. See, customers want something more from their favorite businesses than creative campaigns, viral content, and everyday dialogue in social networks. Customers want to be heard and they want to know that you’re listening. How businesses use social media must remind them that they’re more than just an audience, consumer, or a conduit to “trigger” a desired social effect. Herein lies both the challenge and opportunity of social media. It’s bigger than marketing. It’s also bigger than customer service. It’s about building relationships with customers that improve experiences and more importantly, teaches businesses how to re-imagine products and internal processes to better adapt to potential crises and seize new opportunities. When it comes down to it, Twitter, Facebook, Youtube, Foursquare, are all channels for listening, learning, and engaging. It’s what you do within each channel that builds a community around your brand. And, at the end of the day, the value of the community you build counts for everything. It’s important to understand that we cannot assume that these networks simply exist for people to lineup for our marketing messages or promotional campaigns. Nor can we assume that they’re reeling in anticipation for simple dialogue. They want value. They want recognition. They want access to exclusive information and offers. They need direction, answers and resolution. What we’re talking about here is the multidimensional makeup of consumers and how a one-sided approach to social media forces the needs for social media to expand beyond traditional marketing to socialize the various departments, lines of business, and functions to engage based on the nature of the situation or opportunity. In the same CMO study, it was revealed that marketers believe that social media has a long way to go toward integrating into the overall company strategy. On a scale of 1-7, with one being “not integrated at all” and seven being “very integrated,” 22% chose “one.” Critical functions such as service, HR, sales, R&D, product marketing and development, IR, CSR, etc. are either not engaged or are operating social media within a silo disconnected from other efforts or possibilities. The problem is that customers don’t view a company by silo, instead they see one company, one brand, and their experience in social media forms an impression that eventually contributes to their view of your brand. The first step here is to understand business priorities and objectives to assess how social media can be additive in achieving these goals. Additionally, surveying the landscape to determine other areas of interest as its specifically related to your business. • Are customers seeking help or direction? • Who are your most valuable customers and what are they sharing? • How can you use social media to acquire and retain customers? - What ideas are circulating and how can you harness user generated activity and content to innovate or adapt to better meet the needs of customers? - How can you broaden a single customer view to recognize the varying needs of customers and how your organization can organize around each circumstance? - What insights exist based on how consumers are interacting with one another? How can this intelligence inform marketing, service, products and other important business initiatives? - How can your business extend their current efforts to deliver better customer experiences and in turn more effectively unit internal collaboration and communication? Customer demands far exceed the capabilities of the marketing department. While creating a social brand is a necessary endeavor, building a social business is an investment in customer relevance now and over time. Beyond relevance, a social business fosters a culture of change that unites employees and customers and sets a foundation for meaningful and beneficial relationships. Innovation, communication, and creativity are the natural byproducts of engagement and transformation. As a social brand, we are competing for the moment. As a social business, we are competing the future in all that we do today.

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• Introducing Oracle Multitenant

  - by OracleMultitenant

  0 0 1 1142 6510 Oracle Corporation 54 15 7637 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-language:JA;} The First Database Designed for the Cloud Today Oracle announced the general availability (GA) of Oracle Database 12c, the first database designed for the Cloud. Oracle Multitenant, new with Oracle Database 12c, is a key component of this – a new architecture for consolidating databases and simplifying operations in the Cloud. With this, the inaugural post in the Multitenant blog, my goal is to start the conversation about Oracle Multitenant. We are very proud of this new architecture, which we view as a major advance for Oracle. Customers, partners and analysts who have had previews are very excited about its capabilities and its flexibility. This high level review of Oracle Multitenant will touch on our design considerations and how we re-architected our database for the cloud. I’ll briefly describe our new multitenant architecture and explain it’s key benefits. Finally I’ll mention some of the major use cases we see for Oracle Multitenant. Industry Trends We always start by talking to our customers about the pressures and challenges they’re facing and what trends they’re seeing in the industry. Some things don’t change. They face the same pressures and the same requirements as ever: Pressure to do more with less; be faster, leaner, cheaper, and deliver services 24/7. Big companies have achieved scale. Now they want to realize economies of scale. As ever, DBAs are faced with the challenges of patching and upgrading large numbers of databases, and provisioning new ones.  Requirements are familiar: Performance, scalability, reliability and high availability are non-negotiable. They need ever more security in this threatening climate. There’s no time to stop and retool with new applications. What’s new are the trends. These are the techniques to use to respond to these pressures within the constraints of the requirements. With the advent of cloud computing and availability of massively powerful servers – even engineered systems such as Exadata – our customers want to consolidate many applications into fewer larger servers. There’s a move to standardized services – even self-service. Consolidation Consolidation is not new; companies have tried various different approaches to consolidation of databases in the cloud. One approach is to partition a powerful server between several virtual machines, one per application. A downside of this is that you have the resource and management overheads of OS and RDBMS per VM – that is, per application. Another is that you have replaced physical sprawl with virtual sprawl and virtual sprawl is still expensive to manage. In the dedicated database model, we have a single physical server supporting multiple databases, one per application. So there’s a shared OS overhead, but RDBMS process and memory overhead are replicated per application. Let's think about our traditional Oracle Database architecture. Every time we create a database, be it a production database, a development or a test database, what do we do? We create a set of files, we allocate a bunch of memory for managing the data, and we kick off a series of background processes. This is replicated for every one of the databases that we create. As more and more databases are fired up, these replicated overheads quickly consume the available server resources and this limits the number of applications we can run on any given server. In Oracle Database 11g and earlier the highest degree of consolidation could be achieved by what we call schema consolidation. In this model we have one big server with one big database. Individual applications are installed in separate schemas or table-owners. Database overheads are shared between all applications, which affords maximum consolidation. The shortcomings are that application changes are often required. There is no tenant isolation. One bad apple can spoil the whole batch. New Architecture & Benefits In Oracle Database 12c, we have a new multitenant architecture, featuring pluggable databases. This delivers all the resource utilization advantages of schema consolidation with none of the downsides. There are two parts to the term “pluggable database”: "pluggable", which is new, and "database", which is familiar.  Before we get to the exciting new stuff let’s discuss what hasn’t changed. A pluggable database is a fully functional Oracle database. It’s not watered down in any way. From the perspective of an application or an end user it hasn’t changed at all. This is very important because it means that no application changes are required to adopt this new architecture. There are many thousands of applications built on Oracle databases and they are all ready to run on Oracle Multitenant. So we have these self-contained pluggable databases (PDBs), and as their name suggests, they are plugged into a multitenant container database (CDB). The CDB behaves as a single database from the operations point of view. Very much as we had with the schema consolidation model, we only have a single set of Oracle background processes and a single, shared database memory requirement. This gives us very high consolidation density, which affords maximum reduction in capital expenses (CapEx). By performing management operations at the CDB level – “managing many as one” – we can achieve great reductions in operating expenses (OpEx) as well, but we retain granular control where appropriate. Furthermore, the “pluggability” capability gives us portability and this adds a tremendous amount of agility. We can simply unplug a PDB from one CDB and plug it into another CDB, for example to move it from one SLA tier to another. I'll explore all these new capabilities in much more detail in a future posting.  Use Cases We can identify a number of use cases for Oracle Multitenant. Here are a few of the major ones. 0 0 1 113 650 Oracle Corporation 5 1 762 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-language:JA;} Development / Testing where individual engineers need rapid provisioning and recycling of private copies of a few "master test databases" Consolidation of disparate applications using fewer, more powerful servers Software as a Service deploying separate copies of identical applications to individual tenants Database as a Service typically self-service provisioning of databases on the private cloud Application Distribution from ISV / Installation by Customer Eliminating many typical installation steps (create schema, import seed data, import application code PL/SQL…) - just plug in a PDB! High volume data distribution literally via disk drives in envelopes distributed by truck! - distribution of things like GIS or MDM master databases …various others! Benefits Previous approaches to consolidation have involved a trade-off between reductions in Capital Expenses (CapEx) and Operating Expenses (OpEx), and they’ve usually come at the expense of agility. With Oracle Multitenant you can have your cake and eat it: Minimize CapEx More Applications per server Minimize OpEx Manage many as one Standardized procedures and services Rapid provisioning Maximize Agility Cloning for development and testing Portability through pluggability Scalability with RAC Ease of Adoption Applications run unchanged It’s a pure deployment choice. Neither the database backend nor the application needs to be changed. In future postings I’ll explore various aspects in more detail. However, if you feel compelled to devour everything you can about Oracle Multitenant this very minute, have no fear. Visit the Multitenant page on OTN and explore the various resources we have available there. Among these, Oracle Distinguished Product Manager Bryn Llewellyn has written an excellent, thorough, and exhaustively detailed White Paper about Oracle Multitenant, which is available here.  Follow me  I tweet @OraclePDB #OracleMultitenant

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• CodePlex Daily Summary for Sunday, June 17, 2012

  CodePlex Daily Summary for Sunday, June 17, 2012Popular ReleasesXDA ROM Hub: XDA ROM Hub v0.35 Beta: Download and install stock ROM -- Not all ROMS are online. Flash CWM On locked bootloader. Root. Unroot. Flash kernels. Flash system image Erase system. Erase boot. Erase Data and Cache. Install update.zip. Install ROM addons. Install Boot animations. Unlock bootloader. Please rate and reviewCodename 'Chrometro': Developer Preview: Welcome to the Codename 'Chrometro' Developer Preview! This is the very first public preview of the app. Please note that this is a highly primitive build and the app is not even half of what it is meant to be. The Developer Preview sports the following: 1) An easy to use application setup. 2) The Assistant which simplifies your task of customization. 3) The partially complete Metro UI. 4) A variety of settings 5) A partially complete web browsing experience To get started, download the Ins...Cosmos (C# Open Source Managed Operating System): Release 92560: Prerequisites Visual Studio 2010 - Any version including Express. Express users must also install Visual Studio 2010 Integrated Shell runtime VMWare - Cosmos can run on real hardware as well as other virtualization environments but our default debug setup is configured for VMWare. VMWare Player (Free). or Workstation VMWare VIX API 1.11AutoUpdaterdotNET : Autoupdate for VB.NET and C# Developer: AutoUpdater.NET 1.1: Release Notes *New feature added that allows user to select remind later interval.Sumzlib: API document: API documentMicrosoft SQL Server Product Samples: Database: AdventureWorks 2008 OLTP Script: Install AdventureWorks2008 OLTP database from script The AdventureWorks database can be created by running the instawdb.sql DDL script contained in the AdventureWorks 2008 OLTP Script.zip file. The instawdb.sql script depends on two path environment variables: SqlSamplesDatabasePath and SqlSamplesSourceDataPath. The SqlSamplesDatabasePath environment variable is set to the default Microsoft ® SQL Server 2008 path. You will need to change the SqlSamplesSourceDataPath environment variable to th...HigLabo: HigLabo_20120613: Bug fix HigLabo.Mail Decode header encoded by CP1252Jasc (just another script compressor): 1.3.1: Updated Ajax Minifier to 4.55.WipeTouch, a jQuery touch plugin: 1.2.0: Changes since 1.1.0: New: wipeMove event, triggered while moving the mouse/finger. New: added "source" to the result object. Bug fix: sometimes vertical wipe events would not trigger correctly. Bug fix: improved tapToClick handler. General code refactoring. Windows Phone 7 is not supported, yet! Its behaviour is completely broken and would require some special tricks to make it work. Maybe in the future...Phalanger - The PHP Language Compiler for the .NET Framework: 3.0.0.3026 (June 2012): Fixes: round( 0.0 ) local TimeZone name TimeZone search compiling multi-script-assemblies PhpString serialization DocDocument::loadHTMLFile() token_get_all() parse_url()BlackJumboDog: Ver5.6.4: 2012.06.13 Ver5.6.4 　(1) Web???????、???POST??????????????????CRM 2011 ERD Designer: CRM 2011 ERD Designer: CRM 2011 ERD Designer BETA version is now availableBumblebee: Version 0.3.1: Changed default config values to decent ones. Restricted visibility of Hive.fs to internal. Added some XML documentation. Added Array.shuffle utility. The dll is also available on NuGet My apologies, the initial source code referenced was missing one file which prevented it from building The source code contains two examples, one in C#, one in F#, illustrating the usage of the framework on the Travelling Salesman Problem: Source CodeSharePoint XSL Templates: SPXSLT 0.0.9: Added new template FixAmpersands. Fixed the contents of the MultiSelectValueCheck.xsl file, which was missing the stylesheet wrapper.ExcelFileEditor: .CS File: nothingWeapsy - ASP.NET MVC CMS: 1.0.0 RC: - Upgrade to Entity Framework 4.3.1 - Added AutoMapper custom version (by nopCommerce Team) - Added missed model properties and localization resources of Plugin Definitions - Minor changes - Fixed some bugsXenta Framework - extensible enterprise n-tier application framework: Xenta Framework 1.8.0 Beta: Catalog and Publication reviews and ratings Store language packs in data base Improve reporting system Improve Import/Export system A lot of WebAdmin app UI improvements Initial implementation of the WebForum app DB indexes Improve and simplify architecture Less abstractions Modernize architecture Improve, simplify and unify API Simplify and improve testing A lot of new unit tests Codebase refactoring and ReSharpering Utilize Castle Windsor Utilize NHibernate ORM ...Microsoft Ajax Minifier: Microsoft Ajax Minifier 4.55: Properly handle IE extension to CSS3 grammar that allows for multiple parameters to functional pseudo-class selectors. add new switch -braces:(new|same) that affects where opening braces are placed in multi-line output. The default, "new" puts them on their own new line; "same" outputs them at the end of the previous line. add new optional values to the -inline switch: -inline:(force|noforce), which can be combined with the existing boolean value via comma-separators; value "force" (which...Microsoft Media Platform: Player Framework: MMP Player Framework 2.7 (Silverlight and WP7): Additional DownloadsSMFv2.7 Full Installer (MSI) - This will install everything you need in order to develop your own SMF player application, including the IIS Smooth Streaming Client. It only includes the assemblies. If you want the source code please follow the link above. Smooth Streaming Sample Player - This is a pre-built player that includes support for IIS Smooth Streaming. You can configure the player to playback your content by simplying editing a configuration file - no need to co...Liberty: v3.2.1.0 Release 10th June 2012: Change Log -Added -Liberty is now digitally signed! If the certificate on Liberty.exe is missing, invalid, or does not state that it was developed by "Xbox Chaos, Open Source Developer," your copy of Liberty may have been altered in some (possibly malicious) way. -Reach Mass biped max health and shield changer -Fixed -H3/ODST Fixed all of the glitches that users kept reporting (also reverted the changes made in 3.2.0.2) -Reach Made some tag names clearer and more consistent between m...New ProjectsAir Sanity: its a Project for a Microsoft ContestAsp.Net Settings Checking: Simple page for review all settings for web application ASP.Net 2.0. Ex: email setting, MS SQL setting,...ATH Commander: Projekt tworzony na zaliczenie przedmiotuCold Flame Youtube Library: .net library to download youtube videos, get youtube video titles and rip audio from a youtube videoComponentModelEx: This project add functionalities to handle the INotifyPropertyChanged interface. It also includes a bit of the MVVM pattern.CRUD Services: Provides a single generic CRUD service that can handle CRUD operations for any entity. Includes wrappers for supporting backend frameworks like Entity Framework and Linq-To-Sql, as well as for communication stacks like WCF and ASP.NET Web API.DotNetNuke Persian Packages: ???? ????? ? ???? ??? ?? ???? ???? 6.1.5 ???? ????? ??? ?? ???? - ??? ?? ?? ??FactureManger: With Facture manager you can easily create products, users, business partners and add them into Factures. This application can help to any business. GetSP2010ListIDs: This application is most useful while performing a manual deployment or backup/restore of SP2010 sites/lists/libraries from one environment to anotherKTOP Homeworks: ???????? ??????? ?? ?????Minecraft Italian Utility: Applicazione originariamente pubblicata su minecraftitalia.net, qui ci saranno le release e gli aggiornamenti My_first_Codeplex_project: My first Codeplex projectOAuth .NET Client: This project implements an OAuth client library in C# .NET.Painter: Hello! This is the help file for the Painter program. With this file you will be introduced into the futures of the program and the secrets of the program. PDN C++ AMP Effects: Paint.NET Gaussian blur effect written in C++ AMPThe East Wedding: This is a website for the East WeddingXDesigner.Writer: .XDesigner.Writer is a Document Editor like MS Word , Written in 100% C# code , without any the 3th part component , without RTF Text box , MS Word component or

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• What does a Software Developer actually do?

  - by chobo2

  Hi I am graduating from my Computer Science degree in a few weeks from now!! I started to look for my first job. For the last couple years I gotten really into web programming(Asp.net). My first choice would be to get a junior asp.net MVC developer but I don't any companies in my area use MVC yet or if they do they are not hiring. So my second choice would be a junior asp.net Webforms developer. My other choices after that would be forms applications, mobile applications using .Net and C#. As you can see I am looking for something with .Net. I spent the last couple years doing .Net projects for school, on my free time and love the Language and it would pain me right now to switch to something like php. So now I found a posting in my area for an Entry Software Developer. I like the fact that they are using .net and that it is entry job(I never worked in this industry and never had more then like a tutoring job so I want to for like intermediate jobs). Posting Are you looking for an exciting challenge within a dynamic, people-oriented culture where you can launch your technical career? Company Name Inc. is a technology consulting company, located in Canada, that designs, develops, and delivers real-time interactive applications accessed via the Internet as well as back-end tools to support these applications. Company Name provides a combination of out-of-the-box and customized solutions to an expanding list of partners and customers. POSITION SUMMARY As a member of our team, the successful candidate will be responsible for helping us increase the quality and stability of our software systems by working jointly and directly with both the Software Development teams and the QA Team. The primary mission of this role will be to substantially enhance our test automation suite. The incumbent will design and program automated tests (unit, integration, system, stress and load) in Visual Studio using C# and will develop sound processes that help us identify and resolve defects as early as possible. The successful incumbent will help us improve and enhance system functionality, reliability, performance and scalability. This role is specifically designed for an eager, bright, new graduate who is looking for a stepping stone into a software engineering role. We promote from within and invite new graduates to apply for this important position - which may lead to new opportunities. We also offer a generous professional development plan to help you on your way. You will be a key part of a team of experts that is responsible for improving the quality of our software by: • Designing, writing, and executing test plans and programmatic tests in Visual Studio using C# and NUnit for functional testing of our code, new features, regression, and performance test procedures. • Working with the engineers to design and build the stress and load testing framework which emulates tens and even hundreds of thousands of concurrent users via a distributed network interfacing with our Load Testing Lab. • Interfacing with both the Development Team and the QA Team to ensure risks are identified and managed. • Mentoring and leading the QA Team in programmatic test automation technologies and tools. MUST HAVE SKILLS / QUALIFICATIONS: • Diploma or higher Degree in Computer Science, or equivalent formal training. • Fundamental C# programming skills. • Knowledge of Internet technologies and Microsoft Windows platforms. • Knowledge of PC hardware. • Excellent communication skills (both oral and written). • Self-starter who takes initiative, requires minimal supervision, can handle multiple simultaneous tasks. • Detail-oriented, able to concentrate, and work quickly. • Proven diagnostic, analytical, and problem solving skills. NICE TO HAVE SKILLS: • Exposure to Visual Studio Team System or Visual Studio Test Edition. • Exposure in C# using NUnit. • Exposure to NUnit, HTTPUnit, and other automation tool suites. • Exposure to Performance/Stress/Load Testing. • Good understanding of relational databases (MS SQL Server). • Familiar with video and online multi-player games. As part of our team you will have the opportunity to work with a supportive team of experts, drive your own success, and ride the wave as we continually expand our team of experts. If you are interested in this opportunity, please send your resume to [email protected] with “Entry Level Software Developer” in the subject line. So that is the posting. To me it sounds like it is QA job. I don't have anything against QA jobs but alot of them seems to be your just clicking buttons and running scripts. Is this what a typical software developer does? Like I am so on the fence to apply for this job. On one side I am not sure how much programming I would be doing. Like I want to be at least half the time programming otherwise my skills will never improve since I will never be programming in teams and stuff. At the same time I have no experience in the industry so on the other side I am thinking just go for it and then maybe a year later try to get a full programming job(provided that I got the job). Yet if I am not programming in that job then that experience will not help me for the next job I find as I will be back a square one.

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• ColdFusion Server crash after thousands of HTTP requests

  - by Jason Bristol

  We are running ColdFusion 8 on a windows server 2003 VPS with an API that exposes student records to a partner API through a connector. Our API returns around 50k student records serialized in XML format pretty seamlessly. My question originates when something very frightening happened today when we tested our connector to our partners API. Our entire website and web host went down. We assumed that our host was just having some issues and after 4 hours with no resolution and no response from their customer service we finally got a response from them claiming that they had an "unauthorized user" in their network. After our server was back up we were unable to connect to our website as if the web service or coldfusion itself had froze. This is really where my concern comes from as I fear we may have overloaded the web service. As I mentioned before we tried sending over 50k HTTP POST requests over to our partner's API, however everything stopped after around 1.6k Is this bad practice or is there some sort of rate limiting I can relax somewhere in server configuration? We managed to find a workaround, but it bypasses our connector which is critical to our design. This would have been a one time deal as the purpose of so many requests was to populate our partner's website with current data, after that hourly syncs will keep requests down to around 100 per hour. UPDATE Our partner API is owned and operated by Pardot. We are converting students to prospects by passing student data to their API which unfortunately only seems to accept one student at a time. For that reason we have to do all 50k requests individually. Our server has 4GB of RAM, an Intel Core 2 Duo @ 2.8GHz running Windows Server 2003 SP2. I monitored the server during a 100 student sync, a 400 student sync, and a 1.4k student sync with the following results: 100 students - 2.25GB of Memory, 30-40% CPU utilization, 0.2-0.3% network bandwidth 400 students - 2.30GB of Memory, 30-50% CPU utilization, 0.2-1.0% network bandwidth 1.4k students - 2.30GB of Memory, 30-70% CPU utilization, 0.2-1.0% network bandwidth I know this is a far cry from 50k students, but I don't want to risk taking down our CMS system again assuming that was the cause. To give you a look at our code: <cfif (#getStudents.statusCode# eq "200 OK")> <cftry> <cfloop index="StudentXML" array="#XmlSearch(responseSTUD,'/students/student')#"> <cfset StudentXML = XmlParse(StudentXML)> <cfhttp url="#PARDOT_CMS_UPSERT#" method="post" timeout="10000" > <cfhttpparam type="url" name="user_key" value="#PARDOT_CMS_USERKEY#"> <cfhttpparam type="url" name="api_key" value="#api_key#"> <cfhttpparam type="url" name="email" value="#StudentXML.student.email.XmlText#"> <cfhttpparam type="url" name="first_name" value="#StudentXML.student.first.XmlText#"> <cfhttpparam type="url" name="last_name" value="#StudentXML.student.last.XmlText#"> <cfhttpparam type="url" name="in_cms" value="#StudentXML.student.studentid.XmlText#"> <cfhttpparam type="url" name="company" value="#StudentXML.student.agencyname.XmlText#"> <cfhttpparam type="url" name="country" value="#StudentXML.student.countryname.XmlText#"> <cfhttpparam type="url" name="address_one" value="#StudentXML.student.address.XmlText#"> <cfhttpparam type="url" name="address_two" value="#StudentXML.student.address2.XmlText#"> <cfhttpparam type="url" name="city" value="#StudentXML.student.city.XmlText#"> <cfhttpparam type="url" name="state" value="#StudentXML.student.state_province.XmlText#"> <cfhttpparam type="url" name="zip" value="#StudentXML.student.postalcode.XmlText#"> <cfhttpparam type="url" name="phone" value="#StudentXML.student.phone.XmlText#"> <cfhttpparam type="url" name="fax" value="#StudentXML.student.fax.XmlText#"> <cfhttpparam type="url" name="output" value="simple"> </cfhttp> </cfloop> <cfcatch type="any"> <cfdump var="#cfcatch.Message#"> </cfcatch> </cftry> </cfif> UPDATE 2 I checked the CF logs and found a couple of these: "Error","jrpp-8","06/06/13","16:10:18","CMS-API","Java heap space The specific sequence of files included or processed is: D:\Clients\www.xxx.com\www\dev.cms\api\v1\api.cfm, line: 675 " java.lang.OutOfMemoryError: Java heap space at java.util.Arrays.copyOf(Arrays.java:2882) at java.io.CharArrayWriter.write(CharArrayWriter.java:105) at coldfusion.runtime.CharBuffer.replace(CharBuffer.java:37) at coldfusion.runtime.CharBuffer.replace(CharBuffer.java:50) at coldfusion.runtime.NeoBodyContent.write(NeoBodyContent.java:254) at cfapi2ecfm292155732._factor30(D:\Clients\www.xxx.com\www\dev.cms\api\v1\api.cfm:675) at cfapi2ecfm292155732._factor31(D:\Clients\www.xxx.com\www\dev.cms\api\v1\api.cfm:662) at cfapi2ecfm292155732._factor36(D:\Clients\www.xxx.com\www\dev.cms\api\v1\api.cfm:659) at cfapi2ecfm292155732._factor42(D:\Clients\www.xxx.com\www\dev.cms\api\v1\api.cfm:657) at cfapi2ecfm292155732._factor37(D:\Clients\www.xxx.com\www\dev.cms\api\v1\api.cfm) at cfapi2ecfm292155732._factor44(D:\Clients\www.xxx.com\www\dev.cms\api\v1\api.cfm:456) at cfapi2ecfm292155732._factor38(D:\Clients\www.xxx.com\www\dev.cms\api\v1\api.cfm) at cfapi2ecfm292155732._factor46(D:\Clients\www.xxx.com\www\dev.cms\api\v1\api.cfm:455) at cfapi2ecfm292155732._factor39(D:\Clients\www.xxx.com\www\dev.cms\api\v1\api.cfm) at cfapi2ecfm292155732._factor47(D:\Clients\www.xxx.com\www\dev.cms\api\v1\api.cfm:453) at cfapi2ecfm292155732.runPage(D:\Clients\www.xxx.com\www\dev.cms\api\v1\api.cfm:1) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:192) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:366) at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65) at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:279) at coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.java:48) at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40) at coldfusion.filter.PathFilter.invoke(PathFilter.java:86) at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:70) at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28) at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38) at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:46) at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38) at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22) at coldfusion.CfmServlet.service(CfmServlet.java:175) at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89) at jrun.servlet.FilterChain.doFilter(FilterChain.java:86) Looks like I might have crashed the JVM in CF, is there a better way to do this? We are thinking of just exporting all records initially as a CSV file and importing it into Pardot seeing as we will never have to do a request this large again.

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• Does there exist an "idea checkout system" on the Internet?

  - by TimeSpace Traveller

  Greetings. I would like to ask the following question: is there anything on the Internet like an "idea checkout" system? Situation: I'm a software developer. Since my current job has started 2 years ago, my mentor at that time has pointed me to the open source world. I have only put little time to look at some of the open source projects, let alone any contribution. However, it is my wish to start developing something outside of the work. Well, except a little problem. I don't know what to develop! It is not about the technical knowledge; the problem is that, I am not a creative person. I am very good at analytical thinking, as well as debugging skills. When being told by my work partners to develop a solution, I could get it done without a problem. However, outside of work, I have no idea what to develop. When I look at the Internet, it seems that so many people have already been developing on so many interesting stuff, making me wonder what I could develop, so that I would not reinvent something already existed. That starts to make me wonder. On the Internet, is there anything like an "idea checkout" system or society? For example, some people would throw in as a software idea, and the system would keep it as an "inventory"; later, a potential software developer would "check out" the idea, just a how people would check out a book from the library. Then, the developer would check the "idea" back in, with a certain kind of work-in-progress or developed software, thus becoming an open-source project. I have just noticed that here at stackoverflow, there is a "Project-Ideas" tag, so perhaps that can provide me some ideas on what to develop; still, my wonder is about a system that people would provide ideas, and people would check out ideas to develop / implement into actual solution. Is there such a system or society existing anywhere on the Internet? Any input is welcome! Thank you very much. Update: Thank you for everyone who has answered my question. Certainly, "getting idea" is part of my problem; as a software developer, however, I'm concerned more than just "getting idea". What I am concerned more, as I have commented, is about the existence of such an idea exchanging ecosystem, capable to initiate open-source projects. I'll put an example here. Say, person A has an idea of music search program, but not search by the attributes of the music (composer, singer, publisher, lyrics, etc.); instead, he wants a program (and a database) to search a piece of music by melody. Very often, people only remember a piece of music by its melody, not even the name of the music (e.g. the music he wants was only once heard in a bookstore, but the melody just gets stuck in his head!). In order to find that piece, normally he would just need to blindly search for it, and spent a long time to do so. A search by melody would enable person A to find the piece much quicker. However, he would not want to personally work on it, not just because of the complexity (he is not a musician and/or programmer, knowing almost nothing about music systems in computer, search algorithms, etc.), but also legal issues (RIAA??), thus he would just like to keep the idea at some place, and let other people to work on that. Now, a developer (person B) may be at the same stage as I am right now, wishing to find something to develop, but not having an idea. With the idea exchanging ecosystem, person B will search, and somehow discover person A's music search idea, and feeling interested enough to work on it. So he "checks out" the idea, start working on it (at least a skeleton), and checks back in with the progress. An open-source project starts from here, fulfilling person A's wish, and person B's programming desire. The above is just an example, because there are already such systems exist on the Internet, but it illustrates what I think about the idea exchange system in my mind. My main concern is about idea exchanging ecosystem, not at personal and unorganized level, but at a semi-organized protocol that's specifically for software developers, having actual projects coming out as the fruits. Not about "projects", but about "ideas and product of ideas". Hopefully that would clear up some of the original idea of this question. Any input is welcome; in fact, I would like to hear as many people as possible how everyone thinks about this. Thank you very much!

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• Is your team is a high-performing team?

  As a child I can remember looking out of the car window as my father drove along the Interstate in Florida while seeing prisoners wearing bright orange jump suits and prison guards keeping a watchful eye on them. The prisoners were taking part in a prison road gang. These road gangs were formed to help the state maintain the state highway infrastructure. The prisoner’s primary responsibilities are to pick up trash and debris from the roadway. This is a prime example of a work group or working group used by most prison systems in the United States. Work groups or working groups can be defined as a collection of individuals or entities working together to achieve a specific goal or accomplish a specific set of tasks. Typically these groups are only established for a short period of time and are dissolved once the desired outcome has been achieved. More often than not group members usually feel as though they are expendable to the group and some even dread that they are even in the group. "A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they are mutually accountable." (Katzenbach and Smith, 1993) So how do you determine that a team is a high-performing team?  This can be determined by three base line criteria that include: consistently high quality output, the promotion of personal growth and well being of all team members, and most importantly the ability to learn and grow as a unit. Initially, a team can successfully create high-performing output without meeting all three criteria, however this will erode over time because team members will feel detached from the group or that they are not growing then the quality of the output will decline. High performing teams are similar to work groups because they both utilize a collection of individuals or entities to accomplish tasks. What distinguish a high-performing team from a work group are its characteristics. High-performing teams contain five core characteristics. These characteristics are what separate a group from a team. The five characteristics of a high-performing team include: Purpose, Performance Measures, People with Tasks and Relationship Skills, Process, and Preparation and Practice. A high-performing team is much more than a work group, and typically has a life cycle that can vary from team to team. The standard team lifecycle consists of five states and is comparable to a human life cycle. The five states of a high-performing team lifecycle include: Formulating, Storming, Normalizing, Performing, and Adjourning. The Formulating State of a team is first realized when the team members are first defined and roles are assigned to all members. This initial stage is very important because it can set the tone for the team and can ultimately determine its success or failure. In addition, this stage requires the team to have a strong leader because team members are normally unclear about specific roles, specific obstacles and goals that my lay ahead of them.  Finally, this stage is where most team members initially meet one another prior to working as a team unless the team members already know each other. The Storming State normally arrives directly after the formulation of a new team because there are still a lot of unknowns amongst the newly formed assembly. As a general rule most of the parties involved in the team are still getting used to the workload, pace of work, deadlines and the validity of various tasks that need to be performed by the group.  In this state everything is questioned because there are so many unknowns. Items commonly questioned include the credentials of others on the team, the actual validity of a project, and the leadership abilities of the team leader.  This can be exemplified by looking at the interactions between animals when they first meet.  If we look at a scenario where two people are walking directly toward each other with their dogs. The dogs will automatically enter the Storming State because they do not know the other dog. Typically in this situation, they attempt to define which is more dominating via play or fighting depending on how the dogs interact with each other. Once dominance has been defined and accepted by both dogs then they will either want to play or leave depending on how the dogs interacted and other environmental variables. Once the Storming State has been realized then the Normalizing State takes over. This state is entered by a team once all the questions of the Storming State have been answered and the team has been tested by a few tasks or projects.  Typically, participants in the team are filled with energy, and comradery, and a strong alliance with team goals and objectives.  A high school football team is a perfect example of the Normalizing State when they start their season.  The player positions have been assigned, the depth chart has been filled and everyone is focused on winning each game. All of the players encourage and expect each other to perform at the best of their abilities and are united by competition from other teams. The Performing State is achieved by a team when its history, working habits, and culture solidify the team as one working unit. In this state team members can anticipate specific behaviors, attitudes, reactions, and challenges are seen as opportunities and not problems. Additionally, each team member knows their role in the team’s success, and the roles of others. This is the most productive state of a group and is where all the time invested working together really pays off. If you look at an Olympic figure skating team skate you can easily see how the time spent working together benefits their performance. They skate as one unit even though it is comprised of two skaters. Each skater has their routine completely memorized as well as their partners. This allows them to anticipate each other’s moves on the ice makes their skating look effortless. The final state of a team is the Adjourning State. This state is where accomplishments by the team and each individual team member are recognized. Additionally, this state also allows for reflection of the interactions between team members, work accomplished and challenges that were faced. Finally, the team celebrates the challenges they have faced and overcome as a unit. Currently in the workplace teams are divided into two different types: Co-located and Distributed Teams. Co-located teams defined as the traditional group of people working together in an office, according to Andy Singleton of Assembla. This traditional type of a team has dominated business in the past due to inadequate technology, which forced workers to primarily interact with one another via face to face meetings.  Team meetings are primarily lead by the person with the highest status in the company. Having personally, participated in meetings of this type, usually a select few of the team members dominate the flow of communication which reduces the input of others in group discussions. Since discussions are dominated by a select few individuals the discussions and group discussion are skewed in favor of the individuals who communicate the most in meetings. In addition, Team members might not give their full opinions on a topic of discussion in part not to offend or create controversy amongst the team and can alter decision made in meetings towards those of the opinions of the dominating team members. Distributed teams are by definition spread across an area or subdivided into separate sections. That is exactly what distributed teams when compared to a more traditional team. It is common place for distributed teams to have team members across town, in the next state, across the country and even with the advances in technology over the last 20 year across the world. These teams allow for more diversity compared to the other type of teams because they allow for more flexibility regarding location. A team could consist of a 30 year old male Italian project manager from New York, a 50 year old female Hispanic from California and a collection of programmers from India because technology allows them to communicate as if they were standing next to one another.  In addition, distributed team members consult with more team members prior to making decisions compared to traditional teams, and take longer to come to decisions due to the changes in time zones and cultural events. However, team members feel more empowered to speak out when they do not agree with the team and to notify others of potential issues regarding the work that the team is doing. Virtual teams which are a subset of the distributed team type is changing organizational strategies due to the fact that a team can now in essence be working 24 hrs a day because of utilizing employees in various time zones and locations.  A primary example of this is with customer services departments, a company can have multiple call centers spread across multiple time zones allowing them to appear to be open 24 hours a day while all a employees work from 9AM to 5 PM every day. Virtual teams also allow human resources departments to go after the best talent for the company regardless of where the potential employee works because they will be a part of a virtual team all that is need is the proper technology to be setup to allow everyone to communicate. In addition to allowing employees to work from home, the company can save space and resources by not having to provide a desk for every team member. In fact, those team members that randomly come into the office can actually share one desk amongst multiple people. This is definitely a cost cutting plus given the current state of the economy. One thing that can turn a team into a high-performing team is leadership. High-performing team leaders need to focus on investing in ongoing personal development, provide team members with direction, structure, and resources needed to accomplish their work, make the right interventions at the right time, and help the team manage boundaries between the team and various external parties involved in the teams work. A team leader needs to invest in ongoing personal development in order to effectively manage their team. People have said that attitude is everything; this is very true about leaders and leadership. A team takes on the attitudes and behaviors of its leaders. This can potentially harm the team and the team’s output. Leaders must concentrate on self-awareness, and understanding their team’s group dynamics to fully understand how to lead them. In addition, always learning new leadership techniques from other effective leaders is also very beneficial. Providing team members with direction, structure, and resources that they need to accomplish their work collectively sounds easy, but it is not.  Leaders need to be able to effectively communicate with their team on how their work helps the company reach for its organizational vision. Conversely, the leader needs to allow his team to work autonomously within specific guidelines to turn the company’s vision into a reality.  This being said the team must be appropriately staffed according to the size of the team’s tasks and their complexity. These tasks should be clear, and be meaningful to the company’s objectives and allow for feedback to be exchanged with the leader and the team member and the leader and upper management. Now if the team is properly staffed, and has a clear and full understanding of what is to be done; the company also must supply the workers with the proper tools to achieve the tasks that they are asked to do. No one should be asked to dig a hole without being given a shovel.  Finally, leaders must reward their team members for accomplishments that they achieve. Awards could range from just a simple congratulatory email, a party to close the completion of a large project, or other monetary rewards. Managing boundaries is very important for team leaders because it can alter attitudes of team members and can add undue stress to the team which will force them to loose focus on the tasks at hand for the group. Team leaders should promote communication between team members so that burdens are shared amongst the team and solutions can be derived from hearing the opinions of multiple sources. This also reinforces team camaraderie and working as a unit. Team leaders must manage the type and timing of interventions as to not create an even bigger mess within the team. Poorly timed interventions can really deflate team members and make them question themselves. This could really increase further and undue interventions by the team leader. Typically, the best time for interventions is when the team is just starting to form so that all unproductive behaviors are removed from the team and that it can retain focus on its agenda. If an intervention is effectively executed the team will feel energized about the work that they are doing, promote communication and interaction amongst the group and improve moral overall. High-performing teams are very import to organizations because they consistently produce high quality output and develop a collective purpose for their work. This drive to succeed allows team members to utilize specific talents allowing for growth in these areas.  In addition, these team members usually take on a sense of ownership with their projects and feel that the other team members are irreplaceable. References: http://blog.assembla.com/assemblablog/tabid/12618/bid/3127/Three-ways-to-organize-your-team-co-located-outsourced-or-global.aspx Katzenbach, J.R. & Smith, D.K. (1993). The Wisdom of Teams: Creating the High-performance Organization. Boston: Harvard Business School.

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• Transformation of Product Management in Telecommunications for Rapid Launch of Next Generation Products

  - by raul.goycoolea

  @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } The Telecom industry continues to evolve through disruptive products, uncertain markets, shorter product lifecycles and convergence of technologies. Today’s market has moved from network centric to consumer centric and focuses primarily on the customer experience. It has resulted in several product management challenges such as an increased complexity and volume of offerings, creating product variants, accelerating time-to-market, ability to provide multiple product views for varied stakeholders, leveraging OSS intelligence to BSS layer, product co-creation and increasing audit and security concerns for service providers. The document discusses how enterprise product management enabled by PLM-based product catalogue solutions helps to launch next generation products rapidly in the context of the Telecommunication Industry.   1.0.       Introduction   Figure 1: Business Scenario   Modern business demands the launch of complex products in a very short timeframe and effecting changes in the price plan faster without IT intervention. One of the key transformation initiatives companies are focusing on is in the area of product management transformation and operational efficiency improvement. As part of these initiatives, companies are investing in best- in-class COTs-based Product Management solutions developed on industry-wide standards.   The new COTs packages are planned to integrate with existing or new B/OSS systems to provide a strategic end-to-end agile solution for reduced time-to-market and order journey time. In addition, system rationalization is being undertaken to phase out legacy systems and migrate to strategic systems.   2.0.       An Overview of Product Management in Telecom   Product data in telecom is multi- dimensional and difficult to manage. It increased significantly due to the complexity of the product, product offerings on the converged network, increased volume of offerings, bundled offering structures and ever increasing regulatory requirements.   In addition, the shrinking product lifecycle in telecom makes it difficult to manage the dynamic product data. Mergers and acquisitions coupled with organic growth pose major challenges in product portfolio management. It is a roadblock in the journey towards becoming an agile organization.       Figure 2: Complexity in Product Management   Network Technology’ is the new dimension in telecom product management where the same products are realized through different networks i.e., Soiled network to Converged network. Consequently, the product solution is different.     Figure 3: Current Scenario - Pain Points in Product Management   The major business implications arising out of the current scenario are slow time-to-market and an inefficient process that affects innovation.   3.0. Transformation of Next Generation Product Management   Companies must focus on their Product Management Transformation Journey in the areas of:   ·       Management of single truth of product information across the organization/geographies which is currently managed in heterogeneous systems   ·       Management of the Intellectual Property (IP) on the product concept and partnership in the design of discrete components to integrate into the system   ·       Leveraging structured and unstructured product data within the extended enterprise to extract consumer insights and drive innovation   ·       Management of effective operational separation to comply with regulatory bodies   ·       Reuse of existing designs and add relevant features such as value-added services to enable effective product bundling     Figure 4: Next generation needs   PLM-based Enterprise Product Catalogue solutions efficiently address the above requirements and act as an enabler towards product management transformation and rapid product launch.   4.0. PLM-based Enterprise Product Management     Figure 5: PLM-based Enterprise Product Mastering   Enterprise Product Management (EPM) enables the business to manage complex product attributes of data in complex environments. Product Mastering helps create a 'single view' of the product by creating a business-driven, IT-supported environment where a global 'single truth record' is created, managed and reused.   4.1 The Business Case for Telco PLM-based solutions for Enterprise Product Management   ·       Telco PLM-based Product Mastering solutions provide a centralized authoring environment for product definition and control of all product data and rules   ·       PLM packages are designed to support multiple perspectives of product data (ordering perspective, billing perspective, provisioning perspective)   ·       Maintains relationships/links between different elements of the entire product definition   ·       Telco PLM packages are specialized in next generation lifecycle management requirements of products such as revision and state management, test and release management, role management and impact analysis)   ·       Takes into consideration all aspects of OSS product requirements compared to CRM product catalogue solutions where the product data managed is mostly order oriented and transactional     ·       New breed of Telco PLM packages are designed with 'open' standards such as SID and eTOM. They are interoperable, support integration frameworks such as subscription and notification.   ·       Telco PLM packages have developed good collaboration frameworks to integrate suppliers and partners into the product development value chain   4.2 Various Architectures/Approaches for Product Mastering using Telco PLM systems   4. 2.a Single Central Product Management (Mastering) Approach   Figure 6: Single Central Product Management (Master) Approach       This approach is implemented across verticals such as aerospace and automotive. It focuses on a physically centralized product master to which other sources are dependent on. The product definition data (Product bundles, service bundles, price plans, offers and discounts, product configuration rules and market campaigns) is created and maintained physically in a centralized environment. In addition, the product definition/authoring environment is centralized. The existing legacy product definition data available in CRM product catalogue, billing catalogue and the legacy product catalogue is migrated to the centralized PLM-based Enterprise Product Management solution.   Architectural changes must be made in the existing business landscape of applications to create and revise data because the applications have to refer to the central repository for approvals and validation of product configurations. It is achieved by modifying how the applications write data or how the applications can be adapted to use the rules to be managed and published.   Complete product configuration validation will be done in enterprise / central product catalogue and final configuration will be sent to the B/OSS system through the SOA compliant product distribution architecture. The approach/architecture enables greater control in terms of product data management and product data governance.   4.2.b Federated Product Management (Mastering) Architecture     Figure 7: Federated Product Management (Mastering) Architecture   In the federated product mastering approach, the basic unique product definition data (product id, description product hierarchy, basic price plans and simple product design rules) will be centrally created and will be maintained. And, the advanced product definition (Product bundling, promotions, offers & discount plans) will be created in respective down stream OSS systems. The advanced product definition (Product bundling, promotions, offers and discount plans) will be created in respective downstream OSS systems.   For example, basic product definitions such as attributes, product hierarchy and basic price plans will be created and maintained in Enterprise/Central product reference catalogue and distributed to downstream OSS systems. Respective downstream OSS systems build product bundles, promotions, advanced price plans over the basic product definition and master the advanced product definition. Central reference database accesses the respective other source product master data and assembles a point-in-time consolidated view of the product. The approach is typically adapted in some merger and acquisition scenarios where there is a low probability of a central physical authority managing the data. In addition, the migration effort in this case is minimal and there are no big architectural changes to the organization application landscape. However, this approach will not result in better product data management and data governance.   5.0 Customer Scenario – Before EPC deployment   A leading global telecommunications service provider wanted to launch a quad play and triple play service offering in the shortest possible lead time. The service provider was offering Broadband and VoIP services to customers. The company wanted to reuse a majority of the Broadband services and price plans and bundle them with new wireless and IPTV services for quad play and triple play. The challenges in launching the new service offerings were:       Figure 8: Triple Play Plan   ·       Broadband product data was stored in multiple product catalogues (CRM catalogue, Billing catalogue, spread sheets)   ·       Product managers spent a lot of time performing tasks involving duplication or re-keying of data. Manual effort caused errors, cost and time over-runs.   ·       No effective product and price data governance mechanism. Price change issues arising from the lack of data consistency across systems resulted in leakage of customer value and revenue.   ·       Product data had re-usability issues and was not in a structured format. It resulted in uncontrolled product portfolio creation and product management issues.   ·       Lack of enterprise product model resulted into product distribution challenges and thus delays in product launch.   ·       Designers are constrained by existing legacy product management solutions to model product/service requirements and product configuration rules such as upgrading, downgrading and cross selling.    5.1 Customer Scenario - After EPC deployment     Figure 9: SOA-based end-to-end EPC Solution   The company deployed PLM-based Enterprise Product Catalogue solutions to launch quad play service after evaluating various product catalogues. The broadband product offering, service and price data were migrated to the new system, and the product and price plan hierarchy for new offerings were created using the entities defined in the Enterprise Product Model. Supplier product catalogue data such as routers and set up boxes were loaded onto the new solution through SOA-based web service. Price plans and configuration rules were built in the new system. The validated final product configurations were extracted from the product catalogue in a SID format and were distributed to the downstream B/OSS systems through exposed SOA-based web services. The transformations required for the B/OSS system were handled using the transformation layer as part of the solution.   6.0 How PLM enabled Product Management Transformation         Figure 10: Product Management Transformation     PLM-based Product Catalogue Solution helped the customer reduce the product launch cycle time by 30% and enable transformation of Product Management for next generation services.   7.0 Conclusion   On the one hand, the telecom industry is undergoing changes due to disruptions, uncertain product markets and increased complexity of products. On the other hand, the ARPU is decreasing year-on-year. Communications Service Providers are embarking on convergence, bundled service offerings, flexibility to cross-sell and up-sell, introduce new value-added services, leverage Web 2.0 concepts and network capabilities. Consequently, large scale IT transformation initiatives to improve their ARPU supporting network and business transformations are a business imperative. Product Management has become a focus area. Companies are investing in best-in- class COTS solutions to reduce time-to-market, ensure rapid service delivery and improve operational efficiency. An efficient PLM-based enterprise product mastering solution plays a key role in achieving zero touch automation and rapid product launch.   References:   1.     Preston G.Smith, Donald G.Reineristsem, Van Nostrand Reinhold “Developing Products in Half the time”.   2.     John G. Innes, "Achieving Successful Product Change", Pitman Publishing.   3.     D T Pham and R M Setchi (16th Jan, 2001) "Authoring environment for documentation development" University of Wales Cardiff, U.K., Proceedings on Institution of Mechanical Engineers, Vol. 215, Part B.   4.     Oracle Product Hub for Communications:   http://www.oracle.com/us/products/applications/master-data-management/product-hub-082059.html  

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• Oracle BI Server Modeling, Part 1- Designing a Query Factory

  - by bob.ertl(at)oracle.com

    Welcome to Oracle BI Development's BI Foundation blog, focused on helping you get the most value from your Oracle Business Intelligence Enterprise Edition (BI EE) platform deployments.  In my first series of posts, I plan to show developers the concepts and best practices for modeling in the Common Enterprise Information Model (CEIM), the semantic layer of Oracle BI EE.  In this segment, I will lay the groundwork for the modeling concepts.  First, I will cover the big picture of how the BI Server fits into the system, and how the CEIM controls the query processing. Oracle BI EE Query Cycle The purpose of the Oracle BI Server is to bridge the gap between the presentation services and the data sources.  There are typically a variety of data sources in a variety of technologies: relational, normalized transaction systems; relational star-schema data warehouses and marts; multidimensional analytic cubes and financial applications; flat files, Excel files, XML files, and so on. Business datasets can reside in a single type of source, or, most of the time, are spread across various types of sources. Presentation services users are generally business people who need to be able to query that set of sources without any knowledge of technologies, schemas, or how sources are organized in their company. They think of business analysis in terms of measures with specific calculations, hierarchical dimensions for breaking those measures down, and detailed reports of the business transactions themselves.  Most of them create queries without knowing it, by picking a dashboard page and some filters.  Others create their own analysis by selecting metrics and dimensional attributes, and possibly creating additional calculations. The BI Server bridges that gap from simple business terms to technical physical queries by exposing just the business focused measures and dimensional attributes that business people can use in their analyses and dashboards.   After they make their selections and start the analysis, the BI Server plans the best way to query the data sources, writes the optimized sequence of physical queries to those sources, post-processes the results, and presents them to the client as a single result set suitable for tables, pivots and charts. The CEIM is a model that controls the processing of the BI Server.  It provides the subject areas that presentation services exposes for business users to select simplified metrics and dimensional attributes for their analysis.  It models the mappings to the physical data access, the calculations and logical transformations, and the data access security rules.  The CEIM consists of metadata stored in the repository, authored by developers using the Administration Tool client.     Presentation services and other query clients create their queries in BI EE's SQL-92 language, called Logical SQL or LSQL.  The API simply uses ODBC or JDBC to pass the query to the BI Server.  Presentation services writes the LSQL query in terms of the simplified objects presented to the users.  The BI Server creates a query plan, and rewrites the LSQL into fully-detailed SQL or other languages suitable for querying the physical sources.  For example, the LSQL on the left below was rewritten into the physical SQL for an Oracle 11g database on the right. Logical SQL   Physical SQL SELECT "D0 Time"."T02 Per Name Month" saw_0, "D4 Product"."P01  Product" saw_1, "F2 Units"."2-01  Billed Qty  (Sum All)" saw_2 FROM "Sample Sales" ORDER BY saw_0, saw_1       WITH SAWITH0 AS ( select T986.Per_Name_Month as c1, T879.Prod_Dsc as c2,      sum(T835.Units) as c3, T879.Prod_Key as c4 from      Product T879 /* A05 Product */ ,      Time_Mth T986 /* A08 Time Mth */ ,      FactsRev T835 /* A11 Revenue (Billed Time Join) */ where ( T835.Prod_Key = T879.Prod_Key and T835.Bill_Mth = T986.Row_Wid) group by T879.Prod_Dsc, T879.Prod_Key, T986.Per_Name_Month ) select SAWITH0.c1 as c1, SAWITH0.c2 as c2, SAWITH0.c3 as c3 from SAWITH0 order by c1, c2   Probably everybody reading this blog can write SQL or MDX.  However, the trick in designing the CEIM is that you are modeling a query-generation factory.  Rather than hand-crafting individual queries, you model behavior and relationships, thus configuring the BI Server machinery to manufacture millions of different queries in response to random user requests.  This mass production requires a different mindset and approach than when you are designing individual SQL statements in tools such as Oracle SQL Developer, Oracle Hyperion Interactive Reporting (formerly Brio), or Oracle BI Publisher.   The Structure of the Common Enterprise Information Model (CEIM) The CEIM has a unique structure specifically for modeling the relationships and behaviors that fill the gap from logical user requests to physical data source queries and back to the result.  The model divides the functionality into three specialized layers, called Presentation, Business Model and Mapping, and Physical, as shown below. Presentation services clients can generally only see the presentation layer, and the objects in the presentation layer are normally the only ones used in the LSQL request.  When a request comes into the BI Server from presentation services or another client, the relationships and objects in the model allow the BI Server to select the appropriate data sources, create a query plan, and generate the physical queries.  That's the left to right flow in the diagram below.  When the results come back from the data source queries, the right to left relationships in the model show how to transform the results and perform any final calculations and functions that could not be pushed down to the databases.   Business Model Think of the business model as the heart of the CEIM you are designing.  This is where you define the analytic behavior seen by the users, and the superset library of metric and dimension objects available to the user community as a whole.  It also provides the baseline business-friendly names and user-readable dictionary.  For these reasons, it is often called the "logical" model--it is a virtual database schema that persists no data, but can be queried as if it is a database. The business model always has a dimensional shape (more on this in future posts), and its simple shape and terminology hides the complexity of the source data models. Besides hiding complexity and normalizing terminology, this layer adds most of the analytic value, as well.  This is where you define the rich, dimensional behavior of the metrics and complex business calculations, as well as the conformed dimensions and hierarchies.  It contributes to the ease of use for business users, since the dimensional metric definitions apply in any context of filters and drill-downs, and the conformed dimensions enable dashboard-wide filters and guided analysis links that bring context along from one page to the next.  The conformed dimensions also provide a key to hiding the complexity of many sources, including federation of different databases, behind the simple business model. Note that the expression language in this layer is LSQL, so that any expression can be rewritten into any data source's query language at run time.  This is important for federation, where a given logical object can map to several different physical objects in different databases.  It is also important to portability of the CEIM to different database brands, which is a key requirement for Oracle's BI Applications products. Your requirements process with your user community will mostly affect the business model.  This is where you will define most of the things they specifically ask for, such as metric definitions.  For this reason, many of the best-practice methodologies of our consulting partners start with the high-level definition of this layer. Physical Model The physical model connects the business model that meets your users' requirements to the reality of the data sources you have available. In the query factory analogy, think of the physical layer as the bill of materials for generating physical queries.  Every schema, table, column, join, cube, hierarchy, etc., that will appear in any physical query manufactured at run time must be modeled here at design time. Each physical data source will have its own physical model, or "database" object in the CEIM.  The shape of each physical model matches the shape of its physical source.  In other words, if the source is normalized relational, the physical model will mimic that normalized shape.  If it is a hypercube, the physical model will have a hypercube shape.  If it is a flat file, it will have a denormalized tabular shape. To aid in query optimization, the physical layer also tracks the specifics of the database brand and release.  This allows the BI Server to make the most of each physical source's distinct capabilities, writing queries in its syntax, and using its specific functions. This allows the BI Server to push processing work as deep as possible into the physical source, which minimizes data movement and takes full advantage of the database's own optimizer.  For most data sources, native APIs are used to further optimize performance and functionality. The value of having a distinct separation between the logical (business) and physical models is encapsulation of the physical characteristics.  This encapsulation is another enabler of packaged BI applications and federation.  It is also key to hiding the complex shapes and relationships in the physical sources from the end users.  Consider a routine drill-down in the business model: physically, it can require a drill-through where the first query is MDX to a multidimensional cube, followed by the drill-down query in SQL to a normalized relational database.  The only difference from the user's point of view is that the 2nd query added a more detailed dimension level column - everything else was the same. Mappings Within the Business Model and Mapping Layer, the mappings provide the binding from each logical column and join in the dimensional business model, to each of the objects that can provide its data in the physical layer.  When there is more than one option for a physical source, rules in the mappings are applied to the query context to determine which of the data sources should be hit, and how to combine their results if more than one is used.  These rules specify aggregate navigation, vertical partitioning (fragmentation), and horizontal partitioning, any of which can be federated across multiple, heterogeneous sources.  These mappings are usually the most sophisticated part of the CEIM. Presentation You might think of the presentation layer as a set of very simple relational-like views into the business model.  Over ODBC/JDBC, they present a relational catalog consisting of databases, tables and columns.  For business users, presentation services interprets these as subject areas, folders and columns, respectively.  (Note that in 10g, subject areas were called presentation catalogs in the CEIM.  In this blog, I will stick to 11g terminology.)  Generally speaking, presentation services and other clients can query only these objects (there are exceptions for certain clients such as BI Publisher and Essbase Studio). The purpose of the presentation layer is to specialize the business model for different categories of users.  Based on a user's role, they will be restricted to specific subject areas, tables and columns for security.  The breakdown of the model into multiple subject areas organizes the content for users, and subjects superfluous to a particular business role can be hidden from that set of users.  Customized names and descriptions can be used to override the business model names for a specific audience.  Variables in the object names can be used for localization. For these reasons, you are better off thinking of the tables in the presentation layer as folders than as strict relational tables.  The real semantics of tables and how they function is in the business model, and any grouping of columns can be included in any table in the presentation layer.  In 11g, an LSQL query can also span multiple presentation subject areas, as long as they map to the same business model. Other Model Objects There are some objects that apply to multiple layers.  These include security-related objects, such as application roles, users, data filters, and query limits (governors).  There are also variables you can use in parameters and expressions, and initialization blocks for loading their initial values on a static or user session basis.  Finally, there are Multi-User Development (MUD) projects for developers to check out units of work, and objects for the marketing feature used by our packaged customer relationship management (CRM) software.   The Query Factory At this point, you should have a grasp on the query factory concept.  When developing the CEIM model, you are configuring the BI Server to automatically manufacture millions of queries in response to random user requests. You do this by defining the analytic behavior in the business model, mapping that to the physical data sources, and exposing it through the presentation layer's role-based subject areas. While configuring mass production requires a different mindset than when you hand-craft individual SQL or MDX statements, it builds on the modeling and query concepts you already understand. The following posts in this series will walk through the CEIM modeling concepts and best practices in detail.  We will initially review dimensional concepts so you can understand the business model, and then present a pattern-based approach to learning the mappings from a variety of physical schema shapes and deployments to the dimensional model.  Along the way, we will also present the dimensional calculation template, and learn how to configure the many additivity patterns.

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• Is Social Media The Vital Skill You Aren’t Tracking?

  - by HCM-Oracle

  By Mark Bennett - Originally featured in Talent Management Excellence The ever-increasing presence of the workforce on social media presents opportunities as well as risks for organizations. While on the one hand, we read about social media embarrassments happening to organizations, on the other we see that social media activities by workers and candidates can enhance a company’s brand and provide insight into what individuals are, or can become, influencers in the social media sphere. HR can play a key role in helping organizations make the most value out of the activities and presence of workers and candidates, while at the same time also helping to manage the risks that come with the permanence and viral nature of social media. What is Missing from Understanding Our Workforce? “If only HP knew what HP knows, we would be three-times more productive.”  Lew Platt, Former Chairman, President, CEO, Hewlett-Packard  What Lew Platt recognized was that organizations only have a partial understanding of what their workforce is capable of. This lack of understanding impacts the company in several negative ways: 1. A particular skill that the company needs to access in one part of the organization might exist somewhere else, but there is no record that the skill exists, so the need is unfulfilled. 2. As market conditions change rapidly, the company needs to know strategic options, but some options are missed entirely because the company doesn’t know that sufficient capability already exists to enable those options. 3. Employees may miss out on opportunities to demonstrate how their hidden skills could create new value to the company. Why don’t companies have that more complete picture of their workforce capabilities – that is, not know what they know? One very good explanation is that companies put most of their efforts into rating their workforce according to the jobs and roles they are filling today. This is the essence of two important talent management processes: recruiting and performance appraisals.  In recruiting, a set of requirements is put together for a job, either explicitly or indirectly through a job description. During the recruiting process, much of the attention is paid towards whether the candidate has the qualifications, the skills, the experience and the cultural fit to be successful in the role. This makes a lot of sense.  In the performance appraisal process, an employee is measured on how well they performed the functions of their role and in an effort to help the employee do even better next time, they are also measured on proficiency in the competencies that are deemed to be key in doing that job. Again, the logic is impeccable.  But in both these cases, two adages come to mind: 1. What gets measured is what gets managed. 2. You only see what you are looking for. In other words, the fact that the current roles the workforce are performing are the basis for measuring which capabilities the workforce has, makes them the only capabilities to be measured. What was initially meant to be a positive, i.e. identify what is needed to perform well and measure it, in order that it can be managed, comes with the unintended negative consequence of overshadowing the other capabilities the workforce has. This also comes with an employee engagement price, for the measurements and management of workforce capabilities is to typically focus on where the workforce comes up short. Again, it makes sense to do this, since improving a capability that appears to result in improved performance benefits, both the individual through improved performance ratings and the company through improved productivity. But this is based on the assumption that the capabilities identified and their required proficiencies are the only attributes of the individual that matter. Anything else the individual brings that results in high performance, while resulting in a desired performance outcome, often goes unrecognized or underappreciated at best. As social media begins to occupy a more important part in current and future roles in organizations, businesses must incorporate social media savvy and innovation into job descriptions and expectations. These new measures could provide insight into how well someone can use social media tools to influence communities and decision makers; keep abreast of trends in fast-moving industries; present a positive brand image for the organization around thought leadership, customer focus, social responsibility; and coordinate and collaborate with partners. These measures should demonstrate the “social capital” the individual has invested in and developed over time. Without this dimension, “short cut” methods may generate a narrow set of positive metrics that do not have real, long-lasting benefits to the organization. How Workforce Reputation Management Helps HR Harness Social Media With hundreds of petabytes of social media data flowing across Facebook, LinkedIn and Twitter, businesses are tapping technology solutions to effectively leverage social for HR. Workforce reputation management technology helps organizations discover, mobilize and retain talent by providing insight into the social reputation and influence of the workforce while also helping organizations monitor employee social media policy compliance and mitigate social media risk.  There are three major ways that workforce reputation management technology can play a strategic role to support HR: 1. Improve Awareness and Decisions on Talent Many organizations measure the skills and competencies that they know they need today, but are unaware of what other skills and competencies their workforce has that could be essential tomorrow. How about whether your workforce has the reputation and influence to make their skills and competencies more effective? Many organizations don’t have insight into the social media “reach” their workforce has, which is becoming more critical to business performance. These features help organizations, managers, and employees improve many talent processes and decision making, including the following: Hiring and Assignments. People and teams with higher reputations are considered more valuable and effective workers. Someone with high reputation who refers a candidate also can have high credibility as a source for hires.   Training and Development. Reputation trend analysis can impact program decisions regarding training offerings by showing how reputation and influence across the workforce changes in concert with training. Worker reputation impacts development plans and goal choices by helping the individual see which development efforts result in improved reputation and influence.   Finding Hidden Talent. Managers can discover hidden talent and skills amongst employees based on a combination of social profile information and social media reputation. Employees can improve their personal brand and accelerate their career development.  2. Talent Search and Discovery The right technology helps organizations find information on people that might otherwise be hidden. By leveraging access to candidate and worker social profiles as well as their social relationships, workforce reputation management provides companies with a more complete picture of what their knowledge, skills, and attributes are and what they can in turn access. This more complete information helps to find the right talent both outside the organization as well as the right, perhaps previously hidden talent, within the organization to fill roles and staff projects, particularly those roles and projects that are required in reaction to fast-changing opportunities and circumstances. 3. Reputation Brings Credibility Workforce reputation management technology provides a clearer picture of how candidates and workers are viewed by their peers and communities across a wide range of social reputation and influence metrics. This information is less subject to individual bias and can impact critical decision-making. Knowing the individual’s reputation and influence enables the organization to predict how well their capabilities and behaviors will have a positive effect on desired business outcomes. Many roles that have the highest impact on overall business performance are dependent on the individual’s influence and reputation. In addition, reputation and influence measures offer a very tangible source of feedback for workers, providing them with insight that helps them develop themselves and their careers and see the effectiveness of those efforts by tracking changes over time in their reputation and influence. The following are some examples of the different reputation and influence measures of the workforce that Workforce Reputation Management could gather and analyze: Generosity – How often the user reposts other’s posts. Influence – How often the user’s material is reposted by others.  Engagement – The ratio of recent posts with references (e.g. links to other posts) to the total number of posts.  Activity – How frequently the user posts. (e.g. number per day)  Impact – The size of the users’ social networks, which indicates their ability to reach unique followers, friends, or users.   Clout – The number of references and citations of the user’s material in others’ posts.  The Vital Ingredient of Workforce Reputation Management: Employee Participation “Nothing about me, without me.” Valerie Billingham, “Through the Patient’s Eyes”, Salzburg Seminar Session 356, 1998 Since data resides primarily in social media, a question arises: what manner is used to collect that data? While much of social media activity is publicly accessible (as many who wished otherwise have learned to their chagrin), the social norms of social media have developed to put some restrictions on what is acceptable behavior and by whom. Disregarding these norms risks a repercussion firestorm. One of the more recognized norms is that while individuals can follow and engage with other individual’s public social activity (e.g. Twitter updates) fairly freely, the more an organization does this unprompted and without getting permission from the individual beforehand, the more likely the organization risks a totally opposite outcome from the one desired. Instead, the organization must look for permission from the individual, which can be met with resistance. That resistance comes from not knowing how the information will be used, how it will be shared with others, and not receiving enough benefit in return for granting permission. As the quote above about patient concerns and rights succinctly states, no one likes not feeling in control of the information about themselves, or the uncertainty about where it will be used. This is well understood in consumer social media (i.e. permission-based marketing) and is applicable to workforce reputation management. However, asking permission leaves open the very real possibility that no one, or so few, will grant permission, resulting in a small set of data with little usefulness for the company. Connecting Individual Motivation to Organization Needs So what is it that makes an individual decide to grant an organization access to the data it wants? It is when the individual’s own motivations are in alignment with the organization’s objectives. In the case of workforce reputation management, when the individual is motivated by a desire for increased visibility and career growth opportunities to advertise their skills and level of influence and reputation, they are aligned with the organizations’ objectives; to fill resource needs or strategically build better awareness of what skills are present in the workforce, as well as levels of influence and reputation. Individuals can see the benefit of granting access permission to the company through multiple means. One is through simple social awareness; they begin to discover that peers who are getting more career opportunities are those who are signed up for workforce reputation management. Another is where companies take the message directly to the individual; we think you would benefit from signing up with our workforce reputation management solution. Another, more strategic approach is to make reputation management part of a larger Career Development effort by the company; providing a wide set of tools to help the workforce find ways to plan and take action to achieve their career aspirations in the organization. An effective mechanism, that facilitates connecting the visibility and career growth motivations of the workforce with the larger context of the organization’s business objectives, is to use game mechanics to help individuals transform their career goals into concrete, actionable steps, such as signing up for reputation management. This works in favor of companies looking to use workforce reputation because the workforce is more apt to see how it fits into achieving their overall career goals, as well as seeing how other participation brings additional benefits.  Once an individual has signed up with reputation management, not only have they made themselves more visible within the organization and increased their career growth opportunities, they have also enabled a tool that they can use to better understand how their actions and behaviors impact their influence and reputation. Since they will be able to see their reputation and influence measurements change over time, they will gain better insight into how reputation and influence impacts their effectiveness in a role, as well as how their behaviors and skill levels in turn affect their influence and reputation. This insight can trigger much more directed, and effective, efforts by the individual to improve their ability to perform at a higher level and become more productive. The increased sense of autonomy the individual experiences, in linking the insight they gain to the actions and behavior changes they make, greatly enhances their engagement with their role as well as their career prospects within the company. Workforce reputation management takes the wide range of disparate data about the workforce being produced across various social media platforms and transforms it into accessible, relevant, and actionable information that helps the organization achieve its desired business objectives. Social media holds untapped insights about your talent, brand and business, and workforce reputation management can help unlock them. Imagine - if you could find the hidden secrets of your businesses, how much more productive and efficient would your organization be? Mark Bennett is a Director of Product Strategy at Oracle. Mark focuses on setting the strategic vision and direction for tools that help organizations understand, shape, and leverage the capabilities of their workforce to achieve business objectives, as well as help individuals work effectively to achieve their goals and navigate their own growth. His combination of a deep technical background in software design and development, coupled with a broad knowledge of business challenges and thinking in today’s globalized, rapidly changing, technology accelerated economy, has enabled him to identify and incorporate key innovations that are central to Oracle Fusion’s unique value proposition. Mark has over the course of his career been in charge of the design, development, and strategy of Talent Management products and the design and development of cutting edge software that is better equipped to handle the increasingly complex demands of users while also remaining easy to use. Follow him @mpbennett

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• CodePlex Daily Summary for Wednesday, February 09, 2011

  CodePlex Daily Summary for Wednesday, February 09, 2011Popular ReleasesWatchersNET.TagCloud: WatchersNET.TagCloud 01.09.03: Whats NewAdded New Skin TagTastic http://www.watchersnet.de/Portals/0/screenshots/dnn/TagCloud-TagTastic-Skin.jpg Added New Skin RoundedButton http://www.watchersnet.de/Portals/0/screenshots/dnn/TagCloud-RoundedButton-Skin.jpg changes Tag Count fixed on Tag Source Referrals Fixed Tag Count when multiple Tag Sources are usedFolder Space Quota: com_folderspacequotaV1.1: Correct Language String settingWinXound: WinXound 3.4.x (Windows - OsX - Linux): Release Notes (3.4.x) for all platforms: New: Added an internal audio player (it is automatically called when rendering to an audio file or called by the user with Ctrl+P); New: Reimplemented the orc/sco file editor (and of course also the ability to convert them to the csd format) - The default open action can be changed in the settings; New: The new untitled or imported files are now automatically saved into a temporary directory (no more need to save them before to compile); New: Add...ExtremeML: ExtremeML v1.0 Beta 3: VS solution source code updated for compatibility with VS2010 (accommodates VS2010 breaking changes in T4 template support).People's Note: People's Note 0.23: Sorry for the long pause between updates — I had my hands full. Version 0.23 makes fairly significant improvements: A bug with local note deletion has been fixed. Synchronization has been improved. A single failed note no longer stops the whole process. Unsynchronized notes are now highlighted. Added an option to display notebook title; thanks to Vovansky for the idea. Text colour has been fixed for people whose default is not black; thanks to JZerr for pointing this out. Incorrect ...Finestra Virtual Desktops: 1.1: This release adds a few more performance and graphical enhancements to 1.0. Switching desktops is now about as fast as you can blink. Desktop switching optimizations New welcome wizard for Vista/7 Fixed a few minor bugs Added a few more options to the options dialog (including ability to disable the taskbar switching)youtubeFisher: youtubeFisher 3.0 [beta]: What's new: Supports YouTube's new layout Complete internal refactoringNearforums - ASP.NET MVC forum engine: Nearforums v5.0: Version 5.0 of the ASP.NET MVC Forum Engine, containing the following improvements: .NET 4.0 as target framework using ASP.NET MVC 3. All views migrated to Razor for cleaner markup. Alternate template (Layout file) for mobile devices 4 Bug Fixes since Version 4.1 Visit the project Roadmap for more details.fuv: 1.0 release, codename Chopper Joe: features: search/replace :o to open file :s to save file :q to quitASP.NET MVC Project Awesome, jQuery Ajax helpers (controls): 1.7: A rich set of helpers (controls) that you can use to build highly responsive and interactive Ajax-enabled Web applications. These helpers include Autocomplete, AjaxDropdown, Lookup, Confirm Dialog, Popup Form, Popup and Pager html generation optimized new features for the lookup (add additional search data ) live demo went aeroEnhSim: EnhSim 2.3.6 BETA: 2.3.6 BETAThis release supports WoW patch 4.06 at level 85 To use this release, you must have the Microsoft Visual C++ 2010 Redistributable Package installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84 To use the GUI you must have the .NET 4.0 Framework installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992 Changes since 2.3.0 ...TestApi - a library of Test APIs: TestApi v0.6: TestApi v0.6 comes with the following changes: TestApi code development has been moved to Codeplex: Moved TestApi soluton to VS 2010; Moved all source code to Codeplex. All development work is done there now. Fault Injection API: Integrated the unmanaged FaultInjectionEngine.dll COM component in the build; Cleaned up FaultInjectionEngine.dll to build at warning level 4; Implemented “FaultScope” which allows for in-process fault injection; Added automation scripts & sample program; ...AutoLoL: AutoLoL v1.5.5: AutoChat now allows up to 6 items. Items with nr. 7-0 will be removed! News page url's are now opened in the default browser Added a context menu to the system tray icon (thanks to Alex Banagos) AutoChat now allows configuring the Chat Keys and the Modifier Key The recent files list now supports compact and full mode Fix: Swapped mouse buttons are now properly detected Fix: Sometimes the Play button was pressed while still greyed out Champion: Karma Note: You can also run the u...mojoPortal: 2.3.6.2: see release notes on mojoportal.com http://www.mojoportal.com/mojoportal-2362-released.aspx Note that we have separate deployment packages for .NET 3.5 and .NET 4.0 The deployment package downloads on this page are pre-compiled and ready for production deployment, they contain no C# source code. To download the source code see the Source Code Tab I recommend getting the latest source code using TortoiseHG, you can get the source code corresponding to this release here.Rawr: Rawr 4.0.19 Beta: Rawr is now web-based. The link to use Rawr4 is: http://elitistjerks.com/rawr.phpThis is the Cataclysm Beta Release. More details can be found at the following link http://rawr.codeplex.com/Thread/View.aspx?ThreadId=237262 As of the 4.0.16 release, you can now also begin using the new Downloadable WPF version of Rawr!This is a pre-alpha release of the WPF version, there are likely to be a lot of issues. If you have a problem, please follow the Posting Guidelines and put it into the Issue Trac...IronRuby: 1.1.2: IronRuby 1.1.2 is a servicing release that keeps on improving compatibility with Ruby 1.9.2 and includes IronRuby integration to Visual Studio 2010. We decided to drop 1.8.6 compatibility mode in all post-1.0 releases. We recommend using IronRuby 1.0 if you need 1.8.6 compatibility. In this release we fixed several major issues: - problems that blocked Gem installation in certain cases - regex syntax: the parser was replaced with a new one that is much more compatible with Ruby 1.9.2 - cras...MVVM Light Toolkit: MVVM Light Toolkit V3 SP1 (4): There was a small issue with the previous release that caused errors when installing the templates in VS10 Express. This release corrects the error. Only use this if you encountered issues when installing the previous release. No changes in the binaries.Facebook C# SDK: 5.0.2 (BETA): PLEASE TAKE A FEW MINUTES TO GIVE US SOME FEEDBACK: Facebook C# SDK Survey This is third BETA release of the version 5 branch of the Facebook C# SDK. Remember this is a BETA build. Some things may change or not work exactly as planned. We are absolutely looking for feedback on this release to help us improve the final 5.X.X release. This release contains some breaking changes. Particularly with authentication. After spending time reviewing the trouble areas that people are having using th...ASP.NET MVC SiteMap provider: MvcSiteMapProvider 3.0.0 for MVC3: Using NuGet?MvcSiteMapProvider is also listed in the NuGet feed. Learn more... Like the project? Consider a donation!Donate via PayPal via PayPal. ChangelogTargeting ASP.NET MVC 3 and .NET 4.0 Additional UpdatePriority options for generating XML sitemaps Allow to specify target on SiteMapTitleAttribute One action with multiple routes and breadcrumbs Medium Trust optimizations Create SiteMapTitleAttribute for setting parent title IntelliSense for your sitemap with MvcSiteMapSchem...patterns & practices SharePoint Guidance: SharePoint Guidance 2010 Hands On Lab: SharePoint Guidance 2010 Hands On Lab consists of six labs: one for logging, one for service location, and four for application setting manager. Each lab takes about 20 minutes to walk through. Each lab consists of a PDF document. You can go through the steps in the doc to create solution and then build/deploy the solution and run the lab. For those of you who wants to save the time, we included the final solution so you can just build/deploy the solution and run the lab.New Projects.NET Proxy (netProxy): ASP.NET and Javascript proxies for accessing external content. The ASPX file can be used for returning external content over the current channel (HTTP/SSL). Used with the ASPX, the JS file can provide remote server access (no "same origin policy") with XMLHttpRequest syntax.CalCheck: CalCheck is a Calendar Checking Tool for Outlook. It opens the default Calendar and checks the items in the calendar for known problems, and for certain logic problems, etc.CBM11: CBM11 makes use of the Cosmos C# operating system project, and 6502 CPU emulation code, to provide an bootable 6502 CPU environment, complete with simulated RAM, and a built-in ML monitor.Ela, functional language: Ela is a modern functional programming language that runs on CLR and Mono. It's developed in C#.Framework for Image Processing: This is small framework of image processing tools.fuv: fuv is a programmer's editor that is an excellent replacement for vim. *All* editing is done by searching and replacing over the existing text, using regular expressions.HD44780-compatible Character LCD class: LCD class for .NET Micro Framework provides everything needed to work with HD44780-compatible Character LCD.Home Budget Planner: Home Budget PlannerMath training program: The math training program. Great for kids who started to learn addition and multiplication tables. Easy interface, friendly design. Features timer. Number of equations and a math sign are set up by user. It's developed in C#.Mefisto.NET CMS: Mefisto.NET CMS is a project of CMS, developped in ASP.NET MVC3, coupled with MEF and ENTITY FRAMEWORK. This project is respectful of good practice: - accessible - based on jquery - using css - expandable with mef Now you're interested, contact me !MongoMapper: A .NET Object Mapper for MongoDB over MongoDB C# DriverMoshpit: A companion WP7 app for Microsoft Student Partners and students interested in everything Microsoft has to offer in the Academic space.myproject_0023: test firstNonHealthServicePageSample: NonHealthServicePageSample shows how to create a HealthVault Online application without deriving from HealthServicePage. This is developed in C#.Pokemon Battle System: A battle system for a roleplaying forums. Putting Data in Cold Storage with Windows Azure Table: Historical records and blobs are two examples of data that aren't necessarily kept in relational storage forever. Use Windows Azure Table to put "completed" records into cold storage. See a detailed explanation of this C# project at: http://tinyurl.com/4ocy2aj.Python library to read/write ooxml document files: Python library to read/write ooxml document filesRemoteLogMonitor: A tool which can monitor logs in remote computer realtimeRetete: Aplicatia gestioneaza stocul unui restaurant pe baza de retete. Materia prima este introdusa in sistem prin receptii si inventar, iar la vanzare este consumata in functie de retetele configurate. Vanzarile pot fi inregistrate pe o casa de marcat folosind driver-ul DocPrint. SilverDiagram Extensions: Tutorials, utilities and samples for Silver Diagram, a fast and extendable client framework for diagrams.SoPrism: SoPrism is a Solution Visual Studio Template using best practices to build a Silverlight composite application. This template generate a full Silverlight application based on a solid architecture including the Model-View-ViewModel (MVVM) pattern and PRISM framework.TempProject: Temp project hostingWCF Data Services Toolkit: The WCF Data Services Toolkit is a set of extensions to WCF Data Services (the .NET implementation of OData) that attempt to make it easier to create OData services on top of arbitrary data stores without having deep knowledge of LINQ.Web Browser BOT.NET: To automate to manipulate form using .NET codeZombie Blogger: Zombie Blog Engine

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• Understanding the value of Customer Experience & Loyalty for the Telecommunications Industry

  - by raul.goycoolea

  Worried by economic woes and market forces, especially in mature markets, communications service providers (CSPs) increasingly focus on improving customer experience. In fact, it seems difficult to find a major message by a C-level executive in the developed world that does not include something on "meeting and exceeding customers' needs". Frequently in customer satisfaction studies by prominent firms, CSPs fall short of the leadership demonstrated by other industries that take customer-centric approaches to their bottom-line strategies. Consider the following:Despite the continued impact of global economic crisis, in July 2010, Apple Computer posted record revenue and net quarterly profit. Those who attribute the results primarily to the iPhone 4 launch should note that Apple also shipped around 30% more Macintosh computers than the same period the previous year. Even sales of the iPod line increased by 8% in a highly commoditized, shrinking media player market. Finally, Apple began selling iPads during the quarter, with total sales of more than 3 million units. What does Apple have that the others lack? Well, some great products (and services) to be sure, but it also excels at customer service and support, marketing, and distribution, and has one of the strongest brands globally. Its products are useful, simple to use, easy to acquire and augment, high quality, and considered very cool. They also evoke such an emotional response from many of Apple's customers, which they turn up their noses at competitive products.In other words, Apple appears to have mastered virtually every aspect of customer experience and the resultant loyalty of its customer base - even in difficult financial times. Through that unwavering customer focus, Apple continues to drive its revenues and profits to new heights. Other customer loyalty leaders like Wal-Mart, Google, Toyota and Honda are also doing well by focusing on customer experience as an essential driver of profitability. Service providers should note this performance and ask themselves how they might leverage the same principles to increase their own profitability. After all, that is what customer experience and loyalty are all about: profitability.To successfully manage all the critical touch points of customer experience, CSPs must shun the one-size-fits-all approach. They can no longer afford to view customer service fundamentally as an act of altruism - which mentality dates back to the industry's civil service days, when CSPs were typically government organizations that were critical to economic development and public safety.As regulators and public officials have pushed, and continue to push, service providers to new heights of reliability - using incentives and punishments - most CSPs already have some of the fundamental building blocks of customer service in place. Yet despite that history and experience, service providers still lag other industries in providing what is seen as good customer service.As we observed in the TMF's 2009 Insights Research report, Customer Experience Management: Driving Loyalty & Profitability there has been resurgence in interest by CSPs. More and more of them have stated ambitions to catch up other industries, and they are realizing that good customer service is a powerful strategy for increasing business performance and profitability, not an act of good will.CSPs are recognizing the connection between customer experience and profitability, as demonstrated in many studies. For example, according to research by Bain & Company, a 5 percent improvement in customer retention rates can yield as much as a 75 percent increase in profits for companies across a range of industries.After decades of customer experience strategy formulation, Bain partner and business author, Frederick Reichheld, considers "would you recommend us to a friend?" as the ultimate question for a customer. How many times have you or your friends recommended an iPod, iPhone or a Mac? What do your children recommend to their peers? Their peers to them?There are certain steps service providers have to take to create more personalized relationships with their customers, as well as reduce churn and increase profitability, all while becoming leaner and more agile. First, they have to define customer experience, we define it as the result of the sum of observations, perceptions, thoughts and feelings arising from interactions and relationships between customers and their service provider(s). Virtually every customer touch point - whether directly or indirectly linked to service providers and their partners - contributes to customer perception, satisfaction, loyalty, and ultimately profitability. Gaining leadership in customer experience and satisfaction will not be a simple task, as it is affected by virtually every customer-facing aspect of the service provider, and in turn impacts the service provider deeply - especially on the all-important bottom line. The scope of issues affecting customer experience is complex and dynamic.With new services, devices and applications extending the basis of customer experience to domains beyond the direct control of the service provider, it is likely to increase in complexity and dynamism.Customer loyalty = increased profitsAs stated earlier, customer experience programs are not fundamentally altruistic exercises, but a strategic means of improving competitiveness and profitability in the short and long term. Loyalty is essential to deriving long term profits from customers.Some of the earliest loyalty programs date back to the 1930s, when packaged goods companies offered embedded coupons for rewards to buyers, and eventually retail chains began offering reward programs to frequent shoppers. These programs continued for decades but were leapfrogged in the 1980s by more aggressive programs from the airlines.This movement was led by American Airlines, which launched the first full-scale loyalty marketing program of the modern era with the AAdvantage frequent flyer scheme. It was the first to reward frequent fliers with notional air miles that could be accumulated and later redeemed for free travel. Figure 1: Opportunities example of Customer loyalty driven profitOther airlines and travel providers were quick to grasp the incredible value of providing customers with an incentive to use their company exclusively. Within a few years, dozens of travel industry companies launched similar initiatives and now loyalty programs are achieving near-ubiquity in many service industries, especially those in which it is difficult to differentiate offerings by product attributes.The belief is that increased profitability will result from customer retention efforts because:•    The cost of acquisition occurs only at the beginning of a relationship: the longer the relationship, the lower the amortized cost;•    Account maintenance costs decline as a percentage of total costs, or as a percentage of revenue, over the lifetime of the relationship;•    Long term customers tend to be less inclined to switch and less price sensitive which can result in stable unit sales volume and increases in dollar-sales volume;•    Long term customers may initiate word-of-mouth promotions and referrals, which cost the company nothing and arguably are the most effective form of advertising;•    Long-term customers are more likely to buy ancillary products and higher margin supplemental products;•    Long term customers tend to be satisfied with their relationship with the company and are less likely to switch to competitors, making market entry or competitors gaining market share difficult;•    Regular customers tend to be less expensive to service, as they are familiar with the processes involved, require less 'education', and are consistent in their order placement;•    Increased customer retention and loyalty makes the employees' jobs easier and more satisfying. In turn, happy employees feed back into higher customer satisfaction in a virtuous circle. Figure 2: The virtuous circle of customer loyaltyFigure 2 represents a high-level example of a virtuous cycle driven by customer satisfaction and loyalty, depicting how superiority in product and service offerings, as well as strong customer support by competent employees, lead to higher sales and ultimately profitability. As stated above, this is not a new concept, but succeeding with it is difficult. It has eluded many a company driven to achieve profitability goals. Of course, for this circle to be virtuous, the customer relationship(s) must be profitable.Trying to maintain the loyalty of unprofitable customers is not a viable business strategy. It is, therefore, important that marketers can assess the profitability of each customer (or customer segment), and either improve or terminate relationships that are not profitable. This means each customer's 'relationship costs' must be understood and compared to their 'relationship revenue'. Customer lifetime value (CLV) is the most commonly used metric here, as it is generally accepted as a representation of exactly how much each customer is worth in monetary terms, and therefore a determinant of exactly how much a service provider should be willing to spend to acquire or retain that customer.CLV models make several simplifying assumptions and often involve the following inputs:•    Churn rate represents the percentage of customers who end their relationship with a company in a given period;•    Retention rate is calculated by subtracting the churn rate percentage from 100;•    Period/horizon equates to the units of time into which a customer relationship can be divided for analysis. A year is the most commonly used period for this purpose. Customer lifetime value is a multi-period calculation, often projecting three to seven years into the future. In practice, analysis beyond this point is viewed as too speculative to be reliable. The model horizon is the number of periods used in the calculation;•    Periodic revenue is the amount of revenue collected from a customer in a given period (though this is often extended across multiple periods into the future to understand lifetime value), such as usage revenue, revenues anticipated from cross and upselling, and often some weighting for referrals by a loyal customer to others; •    Retention cost describes the amount of money the service provider must spend, in a given period, to retain an existing customer. Again, this is often forecast across multiple periods. Retention costs include customer support, billing, promotional incentives and so on;•    Discount rate means the cost of capital used to discount future revenue from a customer. Discounting is an advanced method used in more sophisticated CLV calculations;•    Profit margin is the projected profit as a percentage of revenue for the period. This may be reflected as a percentage of gross or net profit. Again, this is generally projected across the model horizon to understand lifetime value.A strong focus on managing these inputs can help service providers realize stronger customer relationships and profits, but there are some obstacles to overcome in achieving accurate calculations of CLV, such as the complexity of allocating costs across the customer base. There are many costs that serve all customers which must be properly allocated across the base, and often a simple proportional allocation across the whole base or a segment may not accurately reflect the true cost of serving that customer;  This is made worse by the fragmentation of customer information, which is likely to be across a variety of product or operations groups, and may be difficult to aggregate due to different representations.In addition, there is the complexity of account relationships and structures to take into consideration. Complex account structures may not be understood or properly represented. For example, a profitable customer may have a separate account for a second home or another family member, which may appear to be unprofitable. If the service provider cannot relate the two accounts, CLV is not properly represented and any resultant cancellation of the apparently unprofitable account may result in the customer churning from the profitable one.In summary, if service providers are to realize strong customer relationships and their attendant profits, there must be a very strong focus on data management. This needs to be coupled with analytics that help business managers and those who work in customer-facing functions offer highly personalized solutions to customers, while maintaining profitability for the service provider. It's clear that acquiring new customers is expensive. Advertising costs, campaign management expenses, promotional service pricing and discounting, and equipment subsidies make a serious dent in a new customer's profitability. That is especially true given the rising subsidies for Smartphone users, which service providers hope will result in greater profits from profits from data services profitability in future.  The situation is made worse by falling prices and greater competition in mature markets.Customer acquisition through industry consolidation isn't cheap either. A North American service provider spent about $2,000 per subscriber in its acquisition of a smaller company earlier this year. While this has allowed it to leapfrog to become the largest mobile service provider in the country, it required a total investment of more than $28 billion (including assumption of the acquiree's debt).While many operating cost synergies clearly made this deal more attractive to the acquiring company, this is certainly an expensive way to acquire customers: the cost per subscriber in this case is not out of line with the prices others have paid for acquisitions.While growth by acquisition certainly increases overall revenues, it often creates tremendous challenges for profitability. Organic growth through increased customer loyalty and retention is a more effective driver of profit, as well as a stronger predictor of future profitability. Service providers, especially those in mature markets, are increasingly recognizing this and taking steps toward a creating a more personalized, flexible and satisfying experience for their customers.In summary, the clearest path to profitability for companies in virtually all industries is through customer retention and maximization of lifetime value. Service providers would do well to recognize this and focus attention on profitable customer relationships.

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• CodePlex Daily Summary for Saturday, June 04, 2011

  CodePlex Daily Summary for Saturday, June 04, 2011Popular ReleasesSublightCmd: SublightCmd 1.1.0: -added guessTitle switch -improved console output -updated Sublight.Lib -updated SharpZipLib library -added new command: batch (same as downloadbatch) -added waitForExit switch for batch/downloadbatch commandpatterns & practices: Project Silk: Project Silk Community Drop 10 - June 3, 2011: Changes from previous drop: Many code changes: please see the readme.mht for details. New "Application Notifications" chapter. Updated "Server-Side Implementation" chapter. Guidance Chapters Ready for Review The Word documents for the chapters are included with the source code in addition to the CHM to help you provide feedback. The PDF is provided as a separate download for your convenience. Installation Overview To install and run the reference implementation, you must perform the fol...Claims Based Identity & Access Control Guide: Release Candidate: Highlights of this release This is the release candidate drop of the new "Claims Identity Guide" edition. In this release you will find: All code samples, including all ACS v2: ACS as a Federation Provider - Showing authentication with LiveID, Google, etc. ACS as a FP with Multiple Business Partners. ACS and REST endpoints. Using a WP7 client with REST endpoints. All ACS specific chapters. Two new chapters on SharePoint (SSO and Federation) All revised v1 chapters We are now ...Media Companion: MC 3.404b Weekly: Extract the entire archive to a folder which has user access rights, eg desktop, documents etc. Refer to the documentation on this site for the Installation & Setup Guide Important! *** Due to an issue where the date added & the full genre information was not being read into the Movie cache, it is highly recommended that you perform a Rebuild Movies when first running this latest version. This will read in the information from the nfo's & repopulate the cache used by MC during operation. Fi...Terraria Map Generator: TerrariaMapTool 1.0.0.4 Beta: 1) Fixed the generated map.html file so that the file:/// is included in the base path. 2) Added the ability to use parallelization during generation. This will cause the program to use as many threads as there are physical cores. 3) Fixed some background overdraw.DotRas: DotRas v1.2 (Version 1.2.4168): This release includes compiled (and signed) versions of the binaries, PDBs, CHM help documentation, along with both C# and VB.NET examples. Please don't forget to rate the release! If you find a bug, please open a work item and give as much description as possible. Stack traces, which operating system(s) you're targeting, and build type is also very helpful for bug hunting. If you find something you believe to be a bug but are not sure, create a new discussion on the discussions board. Thank...Caliburn Micro: WPF, Silverlight and WP7 made easy.: Caliburn.Micro v1.1 RTW: Download ContentsDebug and Release Assemblies Samples Changes.txt License.txt Release Highlights For WP7A new Tombstoning API based on ideas from Fluent NHibernate A new Launcher/Chooser API Strongly typed Navigation SimpleContainer included The full phone lifecycle is made easy to work with ie. we figure out whether your app is actually Resurrecting or just Continuing for you For WPFSupport for the Client Profile Better support for WinForms integration All PlatformsA power...VidCoder: 0.9.1: Added color coding to the Log window. Errors are highlighted in red, HandBrake logs are in black and VidCoder logs are in dark blue. Moved enqueue button to the right with the other control buttons. Added logic to report failures when errors are logged during the encode or when the encode finishes prematurely. Added Copy button to Log window. Adjusted audio track selection box to always show the full track name. Changed encode job progress bar to also be colored yellow when the enco...AutoLoL: AutoLoL v2.0.1: - Fixed a small bug in Auto Login - Fixed the updaterEPPlus-Create advanced Excel 2007 spreadsheets on the server: EPPlus 2.9.0.1: EPPlus-Create advanced Excel 2007 spreadsheets on the server This version has been updated to .Net Framework 3.5 New Features Data Validation. PivotTables (Basic functionalliy...) Support for worksheet data sources. Column, Row, Page and Data fields. Date and Numeric grouping Build in styles. ...and more And some minor new features... Ranges Text-Property|Get the formated value AutofitColumns-method to set the column width from the content of the range LoadFromCollection-metho...jQuery ASP.Net MVC Controls: Version 1.4.0.0: Version 1.4.0.0 contains the following additions: Upgraded to MVC 3.0 Upgraded to jQuery 1.6.1 (Though the project supports all jQuery version from 1.4.x onwards) Upgraded to jqGrid 3.8 Better Razor View-Engine support Better Pager support, includes support for custom pagers Added jqGrid toolbar buttons support Search module refactored, with full suport for multiple filters and ordering And Code cleanup, bug-fixes and better controller configuration support.Nearforums - ASP.NET MVC forum engine: Nearforums v6.0: Version 6.0 of Nearforums, the ASP.NET MVC Forum Engine, containing new features: Authentication using Membership Provider for SQL Server and MySql Spam prevention: Flood Control Moderation: Flag messages Content management: Pages: Create pages (about us/contact/texts) through web administration Allow nearforums to run as an IIS subapp Migrated Facebook Connect to OAuth 2.0 Visit the project Roadmap for more details.NetOffice - The easiest way to use Office in .NET: NetOffice Release 0.8b: Changes: - fix critical issue 15922(AccessViolationException) once and for all ...update is strongly recommended Known Issues: - some addin ribbon examples has a COM Register function with missing codebase entry(win32 registry) ...the problem is only affected to c# examples. fixed in latest source code. NetOffice\ReleaseTags\NetOffice Release 0.8.rar Includes: - Runtime Binaries and Source Code for .NET Framework:......v2.0, v3.0, v3.5, v4.0 - Tutorials in C# and VB.Net:...................Facebook Graph Toolkit: Facebook Graph Toolkit 1.5.4186: Updates the API in response to Facebook's recent change of policy: All Graph Api accessing feeds or posts must provide a AccessToken.Serviio for Windows Home Server: Beta Release 0.5.2.0: Ready for widespread beta. Synchronized build number to Serviio version to avoid confusion.AcDown????? - Anime&Comic Downloader: AcDown????? v3.0 Beta4: ??AcDown?????????????，??????????????，????、????。?????Acfun????? ????32??64? Windows XP/Vista/7 ????????????? ??：????????Windows XP???,?????????.NET Framework 2.0???(x86)?.NET Framework 2.0???(x64)，?????"?????????"??? ??v3.0 Beta4 2011-5-31?? ???Bilibili.us????? ???? ?? ???"????" ???Bilibili.us??? ??????? ?? ??????? ?? ???????? ?? ?? ???Bilibili.us?????(??????????????????) ??????(6.cn)?????(????) ?? ?????Acfun?????????? ?????????????? ???QQ???????? ????????????Discussion...CodeCopy Auto Code Converter: Code Copy v0.1: Full add-in, setup project source code and setup fileTerrariViewer: TerrariViewer v2.4.1: Added Piggy Bank editor and fixed some minor bugs.Kooboo CMS: Kooboo CMS 3.02: Updated the Kooboo_CMS.zip at 2011-06-02 11:44 GMT 1.Fixed: Adding data rule issue on page. 2.Fixed: Caching issue for higher performance. Updated the Kooboo_CMS.zip at 2011-06-01 10:00 GMT 1. Fixed the published package throwed a compile error under WebSite mode. 2. Fixed the ContentHelper.NewMediaFolderObject return TextFolder issue. 3. Shorten the name of ContentHelper API. NewMediaFolderObject=>MediaFolder, NewTextFolderObject=> TextFolder, NewSchemaObject=>Schema. Also update the C...mojoPortal: 2.3.6.6: see release notes on mojoportal.com http://www.mojoportal.com/mojoportal-2366-released Note that we have separate deployment packages for .NET 3.5 and .NET 4.0 The deployment package downloads on this page are pre-compiled and ready for production deployment, they contain no C# source code. To download the source code see the Source Code Tab I recommend getting the latest source code using TortoiseHG, you can get the source code corresponding to this release here.New ProjectsCampaign Portfolio Manager: This is a light-weight organizer for GMs and Players of Table-Top RPGs. It allows quick access to basic notes regarding PCs, NPCs, and planned Stories. Written in C#eMarketplace: eMarketPlace is a website project for buyer and sellers for marketing any type of goodsEstudo de Realidade Aumentada usando Balder: Estudo de Realidade Aumentada usando desenhos 3D e Processamento de Imagem.Hex Vitals Calculator: Hex Vitals will help game masters understand their hex maps better. If you have one of seven measurements for a hex, you can use it to derive the other six. This program was written in C#.Internet Programming with Asp.NET 4: This project based on lesson in my college , Ma Chung University which is located at Malang, Indonesia. We (team = 2person) created this with Microsoft Visual Studio 2010 ( Visual Basic.NET). This project site about cooking club (www.hostingmm.com) at my university.kekkoooLibs: my tests.Moira Project: Moira project is a configurable, extensible and pluggable software for file management. Its core is a component that watches the file system and is capable of running different tasks based on files properties analysis. OOP: OOP is a C++ framework, which provides many utilities to make easier for C++ programmers to develop C++ programOsProject: this project is a sample of company routine to call technical. PowerShell Patch Audit/Installation GUI: PoshPAIG allows you to easily audit and install patches on your servers in the network by providing a graphical interface to select which servers to audit/install and to generate reports for the systems.RiordanWebSite: ??web??SelvinListSyncSample: My sample for Microsoft Sync Framework 4.0 CTP on Android deviceSharePoint 2010 XML Managed Metadata Migrator: The SP2010 Managed Metadata Migrator allows the export of a metadata service configuration from a source SP2010 farm, then re-import into a target SP2010 farm with options to re-associate your content type definitions with the defined term sets. Developed in C#SharePoint Foundation QueryString Filter WebPart: SharePoint foundation web part to provide out of the box components the capability to filter information based on a url querystring parameterSitePounder: Send infinite requests to specified URL target; join with others to wage distributed denial of service attacks against the deserving and overly self-serving.Snaky: A Simple Snake Game in C++ using SFML 2.0SOL Polar Explorer: A performance polar viewer and data explorer for sailonline.org polar files.SPEventReceiverWebpart: A SharePoint Webpart which allows you to add or delete EventReceivers to or from Lists in the current web.VS.NET Deployment Project Updater: VDProjectUpdater is a command line utility that will update a VS.NET setup project (vdproj) version and product/package/upgrade/module identifiers. This allows the setup projects to be integrated into automated builds that generate versioned setup outputs.?????? For Silverlight 5: ?????Silverlight ?RIA Service ???????????，??????EsaySL???，????????????，??????Silverlight

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