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  • Adventures in Scrum: Lesson 1 &ndash; The failed Sprint

    - by Martin Hinshelwood
    I recently had a conversation with a product owner that wanted to have the Scrum team broken up into smaller units so that less time was wasted on the Scrum Ceremonies! Their complaint was around the need in Scrum to have the entire “Team” (7+-2) involved in the sizing of the work during the “Sprint Planning Meeting”.  The standard flippant answer of all Scrum professionals, “Well that's not Scrum”, does not get you any brownie points in these situations. The response could be “Well we are not doing Scrum then” which in turn leads to “We are doing Scrum…But, we have split the scrum team into units of 2/3 so that they can concentrate on a specific area of work”. While this may work, it is not Scrum and should not be called so… It is just a form of Agile. Don’t get me wrong at this stage, there is nothing wrong with Agile, just don’t call it Scrum. The reason that the Product Owner wants to do this is that, in effect, through a number of miscommunications and failings in our implementation of Scrum, there was NO unit of potentially Shippable software at the end of the first sprint. It does not matter to them that most Scrum teams will fail the first Sprint, even those that are high performing teams. Remember it is the product owners their money! We should NOT break up scrum teams into smaller units for the purpose of having less people tied up in the Scrum Ceremonies. The amount of backlog the Team selects is solely up to the Team… Only the Team can assess what it can accomplish over the upcoming Sprint. - Scrum Guide, Scrum.org The entire team must accept the work and in order to understand what they can accept they must be free to size it as a team. This both encourages common understanding and increases visibility on why team members think a task is of a particular size. This has the benefit of increasing the knowledge of the entire team in the problem domain. A new Team often first realizes that it will either sink or swim as a Team, not individually, in this meeting. The Team realizes that it must rely on itself. As it realizes this, it starts to self-organize to take on the characteristics and behaviour of a real Team. - Scrum Guide, Scrum.org This paragraph goes to the why of having the whole team at the meeting; The goal of Scrum it to produce a unit of potentially shippable software at the end of every Sprint. In order to achieve this we need high performing teams and this is what Scrum as a framework has been optimised to produce. I think that our Product Owner is understandably upset over loosing two weeks work and is losing sight the end goal of Scrum in the failures of the moment. As the man spending the money, I completely understand his perspective and I think that we should not have started Scrum on an internal project, but selected a customer  that is open to the ideas and complications of Scrum. So, what should we have NOT done on our first Scrum project: Should not have had 3 interns as the only on site resource – This lead to bad practices as the experienced guys were not there helping and correcting as they usually would. Should not have had the only experienced guys offsite – With both the experienced technical guys in completely different time zones it was difficult to get time for questions. Helping the guys on site was just plain impossible. Should not have used a part time ScrumMaster – Although the ScrumMaster attended all of the Ceremonies, because they are only in 2 full days of the week it makes it difficult for the team to raise impediments as they go. Should not have used a proxy product owner. – This was probably the worst decision that was made. Mainly because the proxy product owner did not have the same vision as the product owner. While Scrum does not explicitly reject the idea of a Proxy Product Owner, I do not think it works very well in practice. The “single wringable neck” needs to contain both the Money and the Vision as well as attending the required meetings. I will be brining all of these things up at the Sprint Retrospective and we will learn from our mistakes and move on. Do, Inspect then Adapt…   Technorati Tags: Scrum,Sprint Planing,Sprint Retrospective,Scrum.org,Scrum Guide,Scrum Ceremonies,Scrummaster,Product Owner Need Help? Professional Scrum Developer Training SSW has six Professional Scrum Developer Trainers who specialise in training your developers in implementing Scrum with Microsoft's Visual Studio ALM tools.

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  • Guidance: How to layout you files for an Ideal Solution

    - by Martin Hinshelwood
    Creating a solution and having it maintainable over time is an art and not a science. I like being pedantic and having a place for everything, no matter how small. For setting up the Areas to run Multiple projects under one solution see my post on  When should I use Areas in TFS instead of Team Projects and for an explanation of branching see Guidance: A Branching strategy for Scrum Teams. Update 17th May 2010 – We are currently trialling running a single Sprint branch to improve our history. Whenever I setup a new Team Project I implement the basic version control structure. I put “readme.txt” files in the folder structure explaining the different levels, and a solution file called “[Client].[Product].sln” located at “$/[Client]/[Product]/DEV/Main” within version control. Developers should add any projects you need to create to that solution in the format “[Client].[Product].[ProductArea].[Assembly]” and they will automatically be picked up and built automatically when you setup Automated Builds using Team Foundation Build. All test projects need to be done using MSTest to get proper IDE and Team Foundation Build integration out-of-the-box and be named for the assembly that it is testing with a naming convention of “[Client].[Product].[ProductArea].[Assembly].Tests” Here is a description of the folder layout; this content should be replicated in readme files under version control in the relevant locations so that even developers new to the project can see how to do it. Figure: The Team Project level - at this level there should be a folder for each the products that you are building if you are using Areas correctly in TFS 2010. You should try very hard to avoided spaces as these things always end up in a URL eventually e.g. "Code Auditor" should be "CodeAuditor". Figure: Product Level - At this level there should be only 3 folders (DEV, RELESE and SAFE) all of which should be in capitals. These folders represent the three stages of your application production line. Each of them may contain multiple branches but this format leaves all of your branches at the same level. Figure: The DEV folder is where all of the Development branches reside. The DEV folder will contain the "Main" branch and all feature branches is they are being used. The DEV designation specifies that all code in every branch under this folder has not been released or made ready for release. And feature branches MUST merge (Forward Integrate) from Main and stabilise prior to merging (Reverse Integration) back down into Main and being decommissioned. Figure: In the Feature branching scenario only merges are allowed onto Main, no development can be done there. Once we have a mature product it is important that new features being developed in parallel are kept separate. This would most likely be used if we had more than one Scrum team working on a single product. Figure: when we are ready to do a release of our software we will create a release branch that is then stabilised prior to deployment. This protects the serviceability of of our released code allowing developers to fix bugs and re-release an existing version. Figure: All bugs found on a release are fixed on the release.  All bugs found in a release are fixed on the release and a new deployment is created. After the deployment is created the bug fixes are then merged (Reverse Integration) into the Main branch. We do this so that we separate out our development from our production ready code.  Figure: SAFE or RTM is a read only record of what you actually released. Labels are not immutable so are useless in this circumstance.  When we have completed stabilisation of the release branch and we are ready to deploy to production we create a read-only copy of the code for reference. In some cases this could be a regulatory concern, but in most cases it protects the company building the product from legal entanglements based on what you did or did not release. Figure: This allows us to reference any particular version of our application that was ever shipped.   In addition I am an advocate of having a single solution with all the Project folders directly under the “Trunk”/”Main” folder and using the full name for the project folders.. Figure: The ideal solution If you must have multiple solutions, because you need to use more than one version of Visual Studio, name the solutions “[Client].[Product][VSVersion].sln” and have it reside in the same folder as the other solution. This makes it easier for Automated build and improves the discoverability of your code and its dependencies. Send me your feedback!   Technorati Tags: VS ALM,VSTS Developing,VS 2010,VS 2008,TFS 2010,TFS 2008,TFBS

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  • Choosing the right TV tuner - USB or PCI TV tuners, hardware/software, DVB? Hybrid/combo/analog?

    - by Nucleon
    Greetings, I'll start with some background information so you know what I'm trying to accomplish and then get to my question. I work at a Television station in the US and we are working on setting up an online DVR/Podcast system for all of our newscasts. So basically we would be recording every newscast in HD, encoding it to flv/h.264 for viewing in a browser on flash compatible and iphone/ipad devices, eventually migrating to WebM when it's browser compliant. This task is theoretically pretty simple as it all it involves is a TV tuner device and a program like VLC, MythTV or whatever to schedule and dump it to a file, encode it with VLC/FFMPEG and push it to the streaming server. Now to the hardware, in order to accomplish that task, should I use an internal PCI tuner or a USB 2.0 tuner? Is there a difference? The bus speeds of both are not too far apart, and is the bus speed really relevant in this case? Does it matter if the device has a hardware encoder or a software encoder? On many sites the USB was recommended for ease of set up and use, but would it overly task a processor, or is that not a concern as long as it's a decent PC (at least duo core, 6gb ram). What's the difference between the stick USB and the Box USBs? To my understanding analog is basically gone in the US, so we would want a hybrid or combo tuner correct? How do those differ from DVB? Are there any other features or concepts which I am missing which may influence the recommended product. It would be ideal if the device which could work in both Linux and a Windows environment, to my knowledge most Hauppauge are? Example 1: PCI Hauppage http://www.newegg.com/Product/Product.aspx?Item=N82E16815116033 Example 2: USB 2.0 Box http://www.newegg.com/Product/Product.aspx?Item=N82E16815116029 Example 3: USB 2.0 Stick http://www.newegg.com/Product/Product.aspx?Item=N82E16815116031 Any guidance from the Superusers would be much appreciated!

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  • starting oracle 10g on ubuntu, Listener failed to start.

    - by tsegay
    I have installed oracle 10g on a ubuntu 10.x, This is my first time installation. After installing I tried to start it with the command below. tsegay@server-name:/u01/app/oracle/product/10.2.0/db_1/bin$ lsnrctl LSNRCTL for Linux: Version 10.2.0.1.0 - Production on 29-DEC-2010 22:46:51 Copyright (c) 1991, 2005, Oracle. All rights reserved. Welcome to LSNRCTL, type "help" for information. LSNRCTL> start Starting /u01/app/oracle/product/10.2.0/db_1/bin/tnslsnr: please wait... TNSLSNR for Linux: Version 10.2.0.1.0 - Production System parameter file is /u01/app/oracle/product/10.2.0/db_1/network/admin/listener.ora Log messages written to /u01/app/oracle/product/10.2.0/db_1/network/log/listener.log Error listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC1))) TNS-12555: TNS:permission denied TNS-12560: TNS:protocol adapter error TNS-00525: Insufficient privilege for operation Linux Error: 1: Operation not permitted Listener failed to start. See the error message(s) above... my listener.ora file looks like this: # listener.ora Network Configuration File: /u01/app/oracle/product/10.2.0/db_1/network/admin/listener.ora # Generated by Oracle configuration tools. SID_LIST_LISTENER = (SID_LIST = (SID_DESC = (SID_NAME = PLSExtProc) (ORACLE_HOME = /u01/app/oracle/product/10.2.0/db_1) (PROGRAM = extproc) ) ) LISTENER = (DESCRIPTION_LIST = (DESCRIPTION = (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1)) (ADDRESS = (PROTOCOL = TCP)(HOST = acct-vmserver)(PORT = 1521)) ) ) I can guess the problem is with permission issue, But i dont know where I have to do the change on permission. Any help is appreciated ... EDIT## When i run with the command sudo, i got this tsegay@server-name:/u01/app/oracle/product/10.2.0/db_1$ sudo ./bin/lsnrctl start LSNRCTL for Linux: Version 10.2.0.1.0 - Production on 30-DEC-2010 01:01:03 Copyright (c) 1991, 2005, Oracle. All rights reserved. Starting ./bin/tnslsnr: please wait... ./bin/tnslsnr: error while loading shared libraries: libclntsh.so.10.1: cannot open shared object file: No such file or directory TNS-12547: TNS:lost contact TNS-12560: TNS:protocol adapter error TNS-00517: Lost contact Linux Error: 32: Broken pipe

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  • Use cell formatting (e.g. "Good", "Bad", "Neutral") in formulas?

    - by ngm
    I am compiling a comparison of different pieces of software in an Excel spreadsheet. It is a big long list of features (the rows), with each column being one of the applications I'm evaluating. I've used styles to visually show how well each product meets each feature, as well as the importance of that feature, and now I'm wondering if there's a way I can use those annotations in a formula. The table is like: . | Product A | Product B | Product C Feature A | blah blah blah Feature B | blah blah blah Feature C | blah blah blah .... | .... | etc | Where I've put 'blah' in the table above, in my actual spreadsheet is (potentially lengthy) descriptive text explaining something about this feature in the given product. I've then used the styles "Good", "Neutral" and "Bad" to visually annotate the description, to show how well each product meets that feature. For each feature I've also used the styles Accent4, 60% Accent4, 40% Accent4, etc, to annotate the importance of each feature. Now I'm wondering if somehow I can use those styles (the annotations) to tot up a total score for each product. e.g., Score for feature A = valueof(60% Accent4) * valueof(Good) Is it possible at all?

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  • Report Model; problem regarding many-to-many relations

    - by Koen
    I'm having trouble setting up a report model to create reports with report builder. I guess I'm doing something wrong when configuring the report model, but it might also due to change of primary entity in report builder. I have 3 tables: Client, Address and Product. The Client has PK ClientNumber. The Address and Product both have a FK relation on ClientNumber. The relation between Client and Address is 1-to-many and also between Client and Product: Product-(many:1)-Client-(1:many)-Address. I've created a report model (mostly auto generate) with these 3 tables, for each table I've made an Entity. Now on the Client Entity , I've got 2 roles, Address and Product. They both have a cardinality of 'OptionalMany', because Client can have multiple Addresses or Products. On both Address and Product I have a Client Role with cardinality 'One', because for each Address or Product, there has to be a Client (tried OptionalOne as well...). Now I'm trying to create a report in Report Builder (2.0) where I select fields from these three entities. I'd like an overview of Clients with their main address and their products, but I don't seem to be able to create a report with fields from both Address and Products in it. I start by selecting attributes from Client, and as soon as I add Product for example the Primary entity changes as if I'm selecting Products (instead of Clients). This is a basic example of a problem I'm facing in a much more complex model. I've tried lots of different things for 2 days, but I can't get it to work. Does anyone have an idea how to cope with this? (Using SSRS 2008)

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  • Can't submit new object to WCF DataService because of Primary Key constraint

    - by Rob
    I've got a SQL database that uses Guid's for PK's and upon insert, it generates a NewId(). I have an EF data context setup pointing to that database with the primary keys setup with the Entity key:true, Setter:private and StoreGeneratedPattern:Identity because I want the DB to manage the keys and not have code set the PK property. I have an OData (System.Web.Data.Services.DataService) endpoint to access this data (just like: Hanselman did. I have another app that has a service reference to this service. Upon trying to create a new object from this reference (i.e. Product), the ProductId Primary Key is being defaulted to Guid.Empty when doing var serviceEntities = new ServiceEntities(serviceUri); //OData endpoint var product = new Product(); product.Name = "New Product"; serviceEntities.AddToProducts(product); serviceEntities.SaveChanges(); // error happens here When debugging, I look at the Product.ProductId property and it's set to Guid.Empty. When called SaveChanges, I do not want the ProductId field to be sent to the service. The response I get is: Error processing request stream. Property 'ProductId' is a read-only property and cannot be updated. Please make sure that this property is not present in the request payload. Is there a way to do this or what can I do to get this setup correctly and still have the DB generated the keys. Here is the same setup as the Product example above.

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  • Sanitize a string with non-alphanum repetition

    - by Toto
    I need to sanitize article titles when (creative) users try to "attract attention" with some non-alphanum repetition. Exemples: Buy my product !!!!!!!!!!!!!!!!!!!!!!!! Buy my product !? !? !? !? !? !? Buy my product !!!!!!!!!.......!!!!!!!! Buy my product <----------- Some acceptable solution would be to reduce the repetition of non-alphanum to 2. So I would get: Buy my product !! Buy my product !? !? Buy my product !!..!! Buy my product <-- This solution did not work that well: preg_replace('/(\W{2,})(?=\1+)/', '', $title) Any idea how to do it in PHP with regex? Other better solution is also welcomed (I cannot strip all the non-alphanum characters as they can make sense). Edit: the objective is only to avoid most common issues. The other creative cases will be sanitized manually or sanitized with an other regex.

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  • Formatting inline many-to-many related models presented in django admin

    - by Jonathan
    I've got two django models (simplified): class Product(models.Model): name = models.TextField() price = models.IntegerField() class Invoice(models.Model): company = models.TextField() customer = models.TextField() products = models.ManyToManyField(Product) I would like to see the relevant products as a nice table (of product fields) in an Invoice page in admin and be able to link to the individual respective Product pages. My first thought was using the admin's inline - but django used a select box widget per related Product. This isn't linked to the Product pages, and also as I have thousands of products, and each select box independently downloads all the product names, it quickly becomes unreasonably slow. So I turned to using ModelAdmin.filter_horizontal as suggested here, which used a single instance of a different widget, where you have a list of all Products and another list of related Products and you can add\remove products in the later from the former. This solved the slowness, but it still doesn't show the relevant Product fields, and it ain't linkable. So, what should I do? tweak views? override ModelForms? I Googled around and couldn't find any example of such code...

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  • InstallExecuteSequence cache interferes with custom action operation

    - by Dima G
    I need to upgrade a product that could be installed in per-user context to a new version that is always in per-machine context. The requirements are: Whether the old version was installed in a Per-User (no matter who) or Per-Machine context should be completely seamless to an administrator user that performs the upgrade. The MSI upgrade should succeed without the need to know the password of the user that originally installed the previous version of the product in a Per-User context. The installation should be performed from a single .msi file (no setup.exe is allowed). The installation should be able to run in a silent (non-UI) mode. No reboots are allowed during installation. My strategy is to find in the beginning of the installation whether the product is already installed in per-user context, and if so, to transform the registry keys manually to Per-Machine context (I checked: no additional changes such as file system changes etc. are needed except this transform). I figured out how to move all appropriate keys in the registry from the user settings to the machine settings (pre-loaded appropriate user hive in case it didn't appear in HKEY_USERS) and created custom action that does it - and it does work when I run it as a stand-alone executable before running the MSI. The problem, however, is that when Windows Installer runs InstallExecuteSequence it first creates a 'cached product context' for all products. So when my custom action runs in the course of InstallExecuteSequence, this cache has already been created. Thus FindRelatedProducts action that determines if older product with same upgrade code exists looks on that cache and ignores the changes that my custom action applied. If before running the MSI the previous product was in per-user context, FindRelatedProducts will look at the cache and not apply the upgrade and remove the previous version, because the new product is in per-machine context, even though the previous product version is already configured to per-machine context in the registry by that time by my custom action. What can be done to solve this problem without violating the requirements stated above?

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  • A many-to-many relation joined disallows intellisense/lookup in joined table

    - by BerggreenDK
    I want to be able to select a product and retrieve all sub-parts(products) within it. My approach is to find the Product id and then retrieve the list of ProductParts with that as a parent and while fetching those, follow the key back to the Product child to get the name and details of each Part. I was hoping to use something similar to: part.linked_product_id.name I have two tables. One for [Product] and and a relation [ProductPart] that has two FK ID's to [Product] Table Product() { int ID; // (PRIMARY, NOT NULL) String Name; ... details removed for overview purpose... } Table ProductPart() { int Product_ID; // FK (linked with relation to Product/parent) int Part_Product_ID; // FK (linked with relation to Product/childen) ... details removed for overview purpose... } I have checked the SQL-diagram and it shows the two relations (both are one to many) and in my DBML they also looks right. Here is my LINQ to SQL snippet that doesnt work for me... wondering why my joins dont work as supposed. FaultySnippet() { ProductDataContext db = new ProductDataContext(); var list = ( from part in db.ProductParts join prod in db.Products on part.Part_Product_ID equals prod.ID where (part.Product_ID == product_ID) select new { Name = part.Part_Product_ID. ?? // <-- NO details from Joined table? ... rest of properties from ProductPart join... I hoped... } ); }

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  • Oracle SQL: ROLLUP not summing correctly

    - by tommy-o-dell
    Hi guys, Rollup seems to be working correcly to count the number of units, but not the number of trains. Any idea what could be causing that? The output from the query looks like this. The sum of the Units column in yellow is 53 but the rollup is showing 51. The number of units adds up correctly though... And here's the oracle SQL query... select t.year, t.week, decode(t.mine_id,NULL,'PF',t.mine_id) as mine_id, decode(t.product,Null,'LF',t.product) as product, decode(t.mine_id||'-'||t.product,'-','PF',t.mine_id||'-'||t.product) as code, count(distinct t.tpps_train_id) as trains, count(1) as units from ( select trn.mine_code as mine_id, trn.train_tpps_id as tpps_train_id, round((con.calibrated_weight_total - con.empty_weight_total),2) as tonnes from widsys.train trn INNER JOIN widsys.consist con USING (train_record_id) where trn.direction = 'N' and (con.calibrated_weight_total-con.empty_weight_total) > 10 and trn.num_cars > 10 and con.consist_no not like '_L%' ) w, ( select to_char(td.datetime_act_comp_dump-7/24, 'IYYY') as year, to_char(td.datetime_act_comp_dump-7/24, 'IW') as week, td.mine_code as mine_id, td.train_id as tpps_train_id, pt.product_type_code as product from tpps.train_details td inner join tpps.ore_products op using (ore_product_key) inner join tpps.product_types pt using (product_type_key) where to_char(td.datetime_act_comp_dump-7/24, 'IYYY') = 2010 and to_char(td.datetime_act_comp_dump-7/24, 'IW') = 12 order by td.datetime_act_comp_dump asc ) t where w.mine_id = t.mine_id and w.tpps_train_id = t.tpps_train_id having t.product is not null or t.mine_id is null group by t.year, t.week, rollup( t.mine_id, t.product)

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  • Problem with displaying image from DB using asp.net MVC 2

    - by Renato
    Hello! I'm having trouble with displaying image from db. I think that method for saving image is working, because I see in DB that varbinary fields have some value, and that image type is correct. Also the size of image. But when I want to display image for product i don't get anything. Just blank space.. here is my code... public byte[] GetImage(int productID) { Product product = products.GetByID(productID); byte[] imageData = product.ImageData.ToArray(); return imageData; } That code is in my controller. Second is code from view : <% if (product.ImageData != null) { %> <img src='/product/getimage/<%= Html.Encode(product.ID) %>' alt=""/> <% } %> I tried some solutions found here on stack overflow, and everyone do it like this, but it's working for them. I dont have any idea why images aren't displayed. When i look at source code of page at debugging i have : <img src='/product/getimage/18' alt=""/> I'm using .net 4.0, MVC 2, VS 2010... Thanks in advance

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  • Getting Preferred, Varied Products -- Tough Pseudocode Question

    - by Volomike
    I have a Dallas client who has given me a tough process to work out. I'm seeking your advice. I use PHP, but the language doesn't matter. We can work this out in pseudocode. In a nutshell, this involves showing products on a page based on matching keyword phrases, and using a preferred product provider, but varying this up so that I try to show products from each provider as much as possible when I can. He has 3 product companies: Amazon, eBay, and Overstock. I already have worked out with the API to get products back in an array via a function. He wants to give the user the preference of which one to use primarily -- so a priority number on each. He wants to display anywhere from 1 to 6 products on a page from them. Let's go with 6 for now in this example to start with. Let's assume Amazon first, then eBay, then Overstock as far as priority. He wants me to attempt to take a keyword phrase and find relevant products (all the keywords found in product title) from Amazon, eBay, and Overstock. If we find 1 product from each provider, he wants me to only display one product from each. But if we run out of a particular provider with a matching product, I start over again and grab another product from another provider until we reach 6 products. If there just aren't 6 relevant products, then I do the best I can -- even if I only display one product. If no relevant products, then I don't display anything.

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  • Modules vs. Classes and their influence on descendants of ActiveRecord::Base

    - by Chris
    Here's a Ruby OO head scratcher for ya, brought about by this Rails scenario: class Product < ActiveRecord::Base has_many(:prices) # define private helper methods end module PrintProduct attr_accessor(:isbn) # override methods in ActiveRecord::Base end class Book < Product include PrintProduct end Product is the base class of all products. Books are kept in the products table via STI. The PrintProduct module brings some common behavior and state to descendants of Product. Book is used inside fields_for blocks in views. This works for me, but I found some odd behavior: After form submission, inside my controller, if I call a method on a book that is defined in PrintProduct, and that method calls a helper method defined in Product, which in turn calls the prices method defined by has_many, I'll get an error complaining that Book#prices is not found. Why is that? Book is a direct descendant of Product! More interesting is the following.. As I developed this hierarchy PrintProduct started to become more of an abstract ActiveRecord::Base, so I thought it prudent to redefine everything as such: class Product < ActiveRecord::Base end class PrintProduct < Product end class Book < PrintProduct end All method definitions, etc. are the same. In this case, however, my web form won't load because the attributes defined by attr_accessor (which are "virtual attributes" referenced by the form but not persisted in the DB) aren't found. I'll get an error saying that there is no method Book#isbn. Why is that?? I can't see a reason why the attr_accessor attributes are not found inside my form's fields_for block when PrintProduct is a class, but they are found when PrintProduct is a Module. Any insight would be appreciated. I'm dying to know why these errors are occurring!

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  • How do I write this GROUP BY in mysql UNION query

    - by user1652368
    Trying to group the results of two queries together. When I run this query: SELECT pr_id, pr_sbtcode, pr_sdesc, od_quantity, od_amount FROM ( SELECT `bgProducts`.`pr_id`, `bgProducts`.`pr_sbtcode`, `bgProducts`.`pr_sdesc`, SUM(`od_quantity`) AS `od_quantity`, SUM(`od_amount`) AS `od_amount`, MIN(UNIX_TIMESTAMP(`or_date`)) AS `or_date` FROM `bgOrderMain` JOIN `bgOrderData` JOIN `bgProducts` WHERE `bgOrderMain`.`or_id` = `bgOrderData`.`or_id` AND `od_pr` = `pr_id` AND UNIX_TIMESTAMP(`or_date`) >= '1262322000' AND UNIX_TIMESTAMP(`or_date`) <= '1346990399' AND (`pr_id` = '415' OR `pr_id` = '1088') GROUP BY `bgProducts`.`pr_id` UNION SELECT `bgProducts`.`pr_id`, `bgProducts`.`pr_sbtcode`, `bgProducts`.`pr_sdesc`,SUM(`od_quantity`) AS `od_quantity`, SUM(`od_amount`) AS `od_amount`, MIN(UNIX_TIMESTAMP(`or_date`)) AS `or_date` FROM `npOrderMain` JOIN `npOrderData` JOIN `bgProducts` WHERE `npOrderMain`.`or_id` = `npOrderData`.`or_id` AND `od_pr` = `pr_id` AND UNIX_TIMESTAMP(`or_date`) >= '1262322000' AND UNIX_TIMESTAMP(`or_date`) <= '1346990399' AND (`pr_id` = '415' OR `pr_id` = '1088') GROUP BY `bgProducts`.`pr_id` ) TEMPTABLE3; it produces this result +-------+------------+--------------------------+-------------+-----------+ | pr_id | pr_sbtcode | pr_sdesc | od_quantity | od_amount +-------+------------+--------------------------+-------------+-----------+ | 415 | NP13 | Product 13 | 5 | 125 | 1088 | NPAW | Product AW | 4 | 100 | 415 | NP13 | Product 13 | 5 | 125 | 1088 | NPAW | Product AW | 2 | 50 +-------+------------+--------------------------+-------------+-----------+</pre> What I want to get a result that combines those into 2 lines: +-------+------------+--------------------------+-------------+-----------+ | pr_id | pr_sbtcode | pr_sdesc | od_quantity | od_amount +-------+------------+--------------------------+-------------+-----------+ | 415 | NP13 | Product 13 | 10 | 250 | 1088 | NPAW | Product AW | 6 | 150 +-------+------------+--------------------------+-------------+-----------+</pre> So I added GROUP BY pr_id to the end of the query: SELECT pr_id, pr_sbtcode, pr_sdesc, od_quantity, od_amount FROM ( SELECT `bgProducts`.`pr_id`, `bgProducts`.`pr_sbtcode`, `bgProducts`.`pr_sdesc`, SUM(`od_quantity`) AS `od_quantity`, SUM(`od_amount`) AS `od_amount`, MIN(UNIX_TIMESTAMP(`or_date`)) AS `or_date` FROM `bgOrderMain` JOIN `bgOrderData` JOIN `bgProducts` WHERE `bgOrderMain`.`or_id` = `bgOrderData`.`or_id` AND `od_pr` = `pr_id` AND UNIX_TIMESTAMP(`or_date`) >= '1262322000' AND UNIX_TIMESTAMP(`or_date`) <= '1346990399' AND (`pr_id` = '415' OR `pr_id` = '1088') GROUP BY `bgProducts`.`pr_id` UNION SELECT `bgProducts`.`pr_id`, `bgProducts`.`pr_sbtcode`, `bgProducts`.`pr_sdesc`,SUM(`od_quantity`) AS `od_quantity`, SUM(`od_amount`) AS `od_amount`, MIN(UNIX_TIMESTAMP(`or_date`)) AS `or_date` FROM `npOrderMain` JOIN `npOrderData` JOIN `bgProducts` WHERE `npOrderMain`.`or_id` = `npOrderData`.`or_id` AND `od_pr` = `pr_id` AND UNIX_TIMESTAMP(`or_date`) >= '1262322000' AND UNIX_TIMESTAMP(`or_date`) <= '1346990399' AND (`pr_id` = '415' OR `pr_id` = '1088') GROUP BY `bgProducts`.`pr_id` ) TEMPTABLE3 GROUP BY pr_id; But that just gives me this: +-------+------------+--------------------------+-------------+-----------+ | pr_id | pr_sbtcode | pr_sdesc | od_quantity | od_amount +-------+------------+--------------------------+-------------+-----------+ | 415 | NP13 | Product 13 | 5 | 125 | 1088 | NPAW | Product AW | 4 | 100 +-------+------------+--------------------------+-------------+-----------+ What am I missing here??

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  • Why do we need serialization in web service

    - by Cloud2010
    I have one webservice: public class Product { public int ProductId { get; set; } public string ProductName { get; set; } } public class Service : System.Web.Services.WebService { public Service () { //Uncomment the following line if using designed components //InitializeComponent(); } [WebMethod] public List<Product> GetItems() { List<Product> productList = new List<Product>() { new Product{ProductId=1,ProductName="Pencil"}, new Product{ProductId=2,ProductName="Pen"} }; return productList; } and in a asp.net application I am consuming it like: localhost.Service s = new localhost.Service(); List<localhost.Product> k = new List<localhost.Product>(); k = s.GetItems().ToList(); // i am getting the values here. now my question is do I need to serialize my webmethod as i am returning custom types? when should we serialize ? is it necessary at all, if yes , then what are the conditions?

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  • Need help configuring Castle-Windsor

    - by Jonathas Costa
    I have these base interfaces and providers in one assembly (Assembly1): public interface IEntity { } public interface IDao { } public interface IReadDao<T> : IDao where T : IEntity { IEnumerable<T> GetAll(); } public class NHibernate<T> : IReadDao<T> where T : IEntity { public IEnumerable<T> GetAll() { return new List<T>(); } } And I have this implementation inside another assembly (Assembly2): public class Product : IEntity { public string Code { get; set; } } public interface IProductDao : IReadDao<Product> { IEnumerable<Product> GetByCode(string code); } public class ProductDao : NHibernate<Product>, IProductDao { public IEnumerable<Product> GetByCode(string code) { return new List<Product>(); } } I want to be able to get IRead<Product> and IProductDao from the container. I am using this registration: container.Register( AllTypes.FromAssemblyNamed("Assembly2") .BasedOn(typeof(IReadDao<>)).WithService.FromInterface(), AllTypes.FromAssemblyNamed("Assembly1") .BasedOn(typeof(IReadDao<>)).WithService.Base()); The IReadDao<Product> works great. The container gives me ProductDao. But if I try to get IProductDao, the container throws ComponentNotFoundException. How can I correctly configure the registration?

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  • Database users in the Oracle Utilities Application Framework

    - by Anthony Shorten
    I mentioned the product database users fleetingly in the last blog post and they deserve a better mention. This applies to all versions of the Oracle Utilities Application Framework. The Oracle Utilities Application Framework uses up to three users initially as part of the base operations of the product. The type of database supported (the framework supports Oracle, IBM DB2 and Microsoft SQL Server) dictates the number of users used and their permissions. For publishing brevity I will outline what is available for the Oracle database and, in summary, mention where it differs for the other database supported. For Oracle database customers we ship three distinct database users: Administration User (SPLADM or CISADM by default) - This is the database user that actually owns the schema. This user is not used by the product to do any DML (Data Manipulation Language) SQL other than that is necessary for maintenance of the database. This database user performs all the DCL (Data Control Language) and DDL (Data Definition Language) against the database. It is typically reserved for Database Administration use only. Product Read Write User (SPLUSER or CISUSER by default) - This is the database user used by the product itself to execute DML (Data Manipulation Language) statements against the schema owned by the Administration user. This user has the appropriate read and write permission to objects within the schema owned by the Administration user. For databases such as DB2 and SQL Server we may not create this user but use other DCL (Data Control Language) statements and facilities to simulate this user. Product Read User (SPLREAD or CISREAD by default) - This is the database that has read only permission to the schema owned by the Administration user. It is used for reporting or any part of the product or interface that requires read permissions to the database (for example, products that have ConfigLab and Archiving use this user for remote access). For databases such as DB2 and SQL Server we may not create this user but use other DCL (Data Control Language) statements and facilities to simulate this user. You may notice the words by default in the list above. The values supplied with the installer are the default and can be changed to what the site standard or implementation wants to use (as long as they conform to the standards supported by the underlying database). You can even create multiples of each within the same database and pointing to same schema. To manage the permissions for the users, there is a utility provided with the installation (oragensec (Oracle), db2gensec (DB2) or msqlgensec (SQL Server)) that generates the security definitions for the above users. That can be executed a number of times for each schema to give users appropriate permissions. For example, it is possible to define more than one read/write User to access the database. This is a common technique used by implementations to have a different user per access mode (to separate online and batch). In fact you can also allocate additional security (such as resource profiles in Oracle) to limit the impact of specific users at the database. To facilitate users and permissions, in Oracle for example, we create a CISREAD role (read only role) and a CISUSER role (read write role) that can be allocated to the appropriate database user. When the security permissions utility, oragensec in this case, is executed it uses the role to determine the permissions. To give you a case study, my underpowered laptop has multiple installations on it of multiple products but I have one database. I create a different schema for each product and each version (with my own naming convention to help me manage the databases). I create individual users on each schema and run oragensec to maintain the permissions for each appropriately. It works fine as long I have setup the userids appropriately. This means: Creating the users with the appropriate roles. I use the common CISUSER and CISREAD role across versions and across Oracle Utilities Application Framework products. Just remember to associate the CISUSER role with the database user you want to use for read/write operations and the CISREAD role with the user you wish to use for the read only operations. The role is treated as a tag to indicate the oragensec utility which appropriate permissions to assign to the user. The utilities for the other database types essentially do the same, obviously using the technology available within those databases. Run oragensec against the read write user and read only user against the appropriate administration user (I will abbreviate the user to ADM user). This ensures the right permissions are allocated to the right users for the right products. To help me there, I use the same prefix on the user name for the same product. For example, my Oracle Utilities Application Framework V4 environment has the administration user set to FW4ADM and the associated FW4USER and FW4READ as the users for the product to use. For my MWM environment I used MWMADM for the administration user and MWMUSER and MWMREAD for my associated users. You get the picture. When I run oragensec (once for each ADM user), I know what other users to associate with it. Remember to rerun oragensec against the users if I run upgrades, service packs or database based single fixes. This assures that the users are in synchronization with the ADM user. As a side note, for those who do not understand the difference between DML, DCL and DDL: DDL (Data Definition Language) - These are SQL statements that define the database schema and the structures within. SQL Statements such as CREATE and DROP are examples of DDL SQL statements. DCL (Data Control Language) - These are the SQL statements that define the database level permissions to DDL maintained objects within the database. SQL Statements such as GRANT and REVOKE are examples of DCL SQL statements. DML (Database Manipulation Language) - These are SQL statements that alter the data within the tables. SQL Statements such as SELECT, INSERT, UPDATE and DELETE are examples of DML SQL statements. Hope this has clarified the database user support. Remember in Oracle Utilities Application Framework V4 we enhanced this by also supporting CLIENT_IDENTIFIER to allow the database to still use the administration user for the main processing but make the database session more traceable.

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  • B2B and B2C Commerce are alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester’s first Commerce Wave focused on B2B, released earlier this month. The reports validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: search & navigation, promotions, cross-channel commerce and mobile: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). This momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management.  Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery.  We would like to expand on each of these 3 areas: As Forrester highlights, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.   On the topic of web content management, we were pleased to see Forrester recognize Oracle’s unique functional capabilities in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one.  So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we’ll address in an exciting new release in the coming months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP.  To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer, B2B e-Commerce is poised for growth ----------THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT 

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  • Why are marketing employees, product managers, etc. deserving of their own office, yet programmers are jammed in a room as many as possible?

    - by TheImirOfGroofunkistan
    I don't understand why many (many) companies treat software developers like they are assembly line workers making widgets. Joel Spolsky has a great example of the problems this creates: With programmers, it's especially hard. Productivity depends on being able to juggle a lot of little details in short term memory all at once. Any kind of interruption can cause these details to come crashing down. When you resume work, you can't remember any of the details (like local variable names you were using, or where you were up to in implementing that search algorithm) and you have to keep looking these things up, which slows you down a lot until you get back up to speed. Here's the simple algebra. Let's say (as the evidence seems to suggest) that if we interrupt a programmer, even for a minute, we're really blowing away 15 minutes of productivity. For this example, lets put two programmers, Jeff and Mutt, in open cubicles next to each other in a standard Dilbert veal-fattening farm. Mutt can't remember the name of the Unicode version of the strcpy function. He could look it up, which takes 30 seconds, or he could ask Jeff, which takes 15 seconds. Since he's sitting right next to Jeff, he asks Jeff. Jeff gets distracted and loses 15 minutes of productivity (to save Mutt 15 seconds). Now let's move them into separate offices with walls and doors. Now when Mutt can't remember the name of that function, he could look it up, which still takes 30 seconds, or he could ask Jeff, which now takes 45 seconds and involves standing up (not an easy task given the average physical fitness of programmers!). So he looks it up. So now Mutt loses 30 seconds of productivity, but we save 15 minutes for Jeff. Ahhh! Quote Link More Spolsky on Offices Why don't managers and owner's see this?

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  • B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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  • The Top 5 MDM Sessions You Can’t Miss at OpenWorld

    - by Mala Narasimharajan
    Sessions, Demo pods, Hands On Labs, and much more – but where should you focus?  MDM has some excellent sessions planned for OOW –  here is a top 5 list to identify the sessions you just can’t afford to miss. October 3, 2012  1:15 PM - 2:15 PM    Moscone West - 3002/3004     What's There to Know About Oracle’s Master Data Management Portfolio and Roadmap? Hear about product strategy our vision for the future and how Oracle MDM is positioned to excel in helping organizations make the most of their customer,      partner, supplier or product data. October 3, 2012  5:00 PM - 6:00 PM   Westin San Francisco – Metropolitan I Oracle Customer MDM Applications: Implementation Best Practices, Data Governance, and ROI       Customers successes provide solid examples of technology at work and how organizations derive value from it. Attend this session and hear from our customers on how they built a business case, established governance and are realizing the benefits of Oracle Customer Hub. October 2, 2012  10:15 AM - 11:15 AM   Moscone West – 3001 Mastering Product Data: Strategies for Effective Product Information Management                                                                      Product data is vital for any enterprise in being able to provide a consolidated representation of products to their partners, customers and suppliers.  Hear how our customers leverage product information to be a leader in their respective area and how Oracle is critical to achieving this. October 2, 2012  11:45 AM - 12:45 PM   Moscone West – 2022 Enabling Trusted Enterprise Product Data with Oracle Fusion Product Hub                                                                                       Learn how Oracle Fusion Product Hub is paving the way for providing organizations with trusted product data as well as helping organizations make the most of the information and infrastructure they already possess. October 1, 2012  4:45 PM – 5:45 PM   InterContinental - Ballroom A Oracle Hyperion Data Relationship Management: Enabling Enterprise Transformation                                                                         Hear how Data Relationship Management drives enterprise transformation and why any organization embarking on an master data management initiative needs it, plus hear from our customers best practices as well as lessons learned.  Check out the Master Data Management Focus On document for all our sessions at OpenWorld 2012. 

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  • Master Data

    - by david.butler(at)oracle.com
    Let's take a deeper look at what we mean when we talk about 'Master' data. In its most general sense, master data is data that exists in more than one operational application. These are the applications that automate business processes. These applications require significant amounts of data to function correctly.  This includes data about the objects that are involved in transactions, as well as the transaction data itself.  For example, when a customer buys a product, the transaction is managed by a sales application.  The objects of the transaction are the Customer and the Product.  The transactional data is the time, place, price, discount, payment methods, etc. used at the point of sale. Many thousands of transactional data attributes are needed within the application. These important data elements are local to the applications and have no bearing on other applications. Harmonization and synchronization across applications is not necessary. The Customer and Product objects of the transaction also have a large number of attributes. Customer for example, includes hierarchies, hierarchical and matrixed relationships, contacts, classifications, preferences, accounts, identifiers, profiles, and addresses galore for 'ship to', 'mail to'; 'service at'; etc. Dozens of attributes exist for individuals, hundreds for organizations, and thousands for products. This data has meaning beyond any particular application. It exists in many applications and drives the vital cross application enterprise business processes. These are the processes that define and differentiate the organization. At every decision point, information about the objects of the process determines the direction of the process flow. This is the nature of the data that exists in more than one application, and this is why we call it 'master data'. Let me elaborate. Parties Oracle has developed a party schema to model all participants in your daily business operations. It models people, organizations, groups, customers, contacts, employees, and suppliers. It models their accounts, locations, classifications, and preferences.  And most importantly, it models the vast array of hierarchical and matrixed relationships that exist between all the participants in your real world operations.  The model logically separates people and organizations from their relationships and accounts.  This separation creates flexibility unmatched in the industry and accounts for the fact that the Oracle schema for Customers, Suppliers, and Accounts is a true superset of the wide variety of commercial and homegrown customer models in existence. Sites Sites are places where business is conducted. They can be addresses, clusters such as retail malls, locations within a cluster, floors within a building, places where meters are located, rooms on floors, etc.  Fully understanding all attributes of a site is key to many business processes. Attributes such as 'noise abatement policy' at a point of delivery, or the size of an oven in a business kitchen drive day-to-day activities such as delivery schedules or food promotions. Typically this kind of data is siloed in departments and scattered across applications and spreadsheets.  This leads to conflicting information and poor operational efficiencies. Oracle's Global Single Schema can hold all site attributes in one place and enables a single version of authoritative site information across the enterprise. Products and Services The Oracle Global Single Schema also includes a number of entities that define the products and services a company creates and offers for sale. Key entities include Items organized into Catalogs and Price Lists. The Catalog structures provide for the ability to capture different views of a product such as engineering, manufacturing, and service which are based on a unified product model. As a result, designers, manufacturing engineers, purchasers and partners can work simultaneously on a common product definition. The Catalog schema allows for unlimited attributes, combines them into meaningful groups, and maps them to catalog categories to track these different types of information. The model also maps an unlimited number of functional structures for each item. For example, multiple Bills of Material (BOMs) can be constructed representing requirements BOM, features BOM, and packaging BOM for an item. The Catalog model also supports hierarchical information about each item and all standard Global Data Synchronization attributes. Business Processes Utilizing Linked Data Entities Each business entity codified into a centralized master data environment significantly improves the efficiency of the automated business processes that use the consolidated data.  When all the key business entities used by an organization's process are so consolidated, the advantages are multiplied.  The primary reason for business process breakdowns (i.e. data errors across application boundaries) is eliminated. All processes are positively impacted and business process automation is itself automated.  I like to use the "Call to Resolution" business process as an example to help illustrate this important point. It involves call center applications, service applications, RMA applications, transportation applications, inventory applications, etc. Customer, Site, Product and Supplier master data must all be correct and consistent across these applications.  What's more, the data relationships between customer and product, and product and suppliers must be right. This is the minimum quality needed to insure the business process flows without error. But that is not the end of the story. Critical master data attributes such as customer loyalty, profitability, credit worthiness, and propensity to buy can optimize the call center point of contact component of the process. Critical product information such as alternative parts or equivalent products can optimize the resolution selected by the process. A comprehensive understanding of the 'service at' location can help insure multiple trips are avoided in the process. Full supplier information on reliability, delivery delays, and potential alternates can prevent supplier exceptions and play a significant role in optimizing the process.  In other words, these master data attributes enable the optimization of the "Call to Resolution" enterprise business process. Master data supports and guides business process flows. Thus the phrase 'Master Data' is indeed appropriate. MDM is the software that houses, manages, and governs the master data that resides in all applications and controls the enterprise business processes. A complete master data solution takes a data model that holds fully attributed master data entities and their inter-relationships. Oracle has this model. Oracle, with its deep understanding of application data is the logical choice for managing all your master data within the enterprise whether or not your organization actually runs any Oracle Applications.

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