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  • Catching people up

    - by Randy Walker
    It’s been a while since I’ve blogged.  I suppose sometimes when one’s personal life gets busy, there are some things that fall by the wayside.  So what all has happened since I last blogged? Business has been good with lots of lessons learned.  I had hoped I would have had an important announcement several months ago concerning the business I own, but that simply hasn’t materialized yet. Will keep everyone posted.  Ensuring your business has a good sales pipeline and stays ahead in the technology curve is extremely important. I eventually resigned my INETA Board of Directors position.  Never one to mince words, frankly I had several issues with how things are run at INETA.  Mostly centered around some ethical issues compounded by higher expectations and what I felt was a lack of support.  I had put my hat into the ring in order to help change things, but eventually I didn’t really see change a possibility, and so all things must come to an end. I have started writing up a new business plan for a new startup, details to be forthcoming.  It’s new name will be Linker CRM.  I have some aggressive game changing plans ahead for it.  Ping me if you’re interested in finding out more information and don’t mind signing a non-compete and confidentiality agreement. ;) My personal life, has been hectic.  A 4 year old will do that to you.  As well as being divorced and the headaches associated with that.  If you’ve been divorced, I feel your pain, if you haven’t been, I would never wish the emotional roller coaster ride on anyone.  Dating has been interesting.  It’s a lot different at age 35 than your early 20s and relationships are far more complicated. Ethan is an absolutely fantastic adorable charmer of a kid.  He’s definitely going to be a heartbreaker.  His personality is really shining through and he’s taken onto my appreciation of music (and yes I’ll admit dance too).  We watched America’s Best Dance Crew (ABDC) together for the first time, he really loved it and I think he’ll probably start his own break dancing crew eventually.  I’ve posted a few videos on Facebook for those interested.  I’m extremely proud of him, but please say a little prayer for us as we try and continue to curb some behavior issues, as well as his mother and I try to settle some differences. This year’s travel plans have already included Dallas, Seattle, and a trip to Vancouver for the 2010 Olympics (a huge thanks to the Washington State Police for the nice souvenir they gave me).  Future travel plans include a trip to Korea in the 2nd half of May, Nashville again in the summer, and hopefully New Orleans for the Microsoft TechEd 2010 Conference. Look for some new blog posts soon …

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  • Ancillary Objects: Separate Debug ELF Files For Solaris

    - by Ali Bahrami
    We introduced a new object ELF object type in Solaris 11 Update 1 called the Ancillary Object. This posting describes them, using material originally written during their development, the PSARC arc case, and the Solaris Linker and Libraries Manual. ELF objects contain allocable sections, which are mapped into memory at runtime, and non-allocable sections, which are present in the file for use by debuggers and observability tools, but which are not mapped or used at runtime. Typically, all of these sections exist within a single object file. Ancillary objects allow them to instead go into a separate file. There are different reasons given for wanting such a feature. One can debate whether the added complexity is worth the benefit, and in most cases it is not. However, one important case stands out — customers with very large 32-bit objects who are not ready or able to make the transition to 64-bits. We have customers who build extremely large 32-bit objects. Historically, the debug sections in these objects have used the stabs format, which is limited, but relatively compact. In recent years, the industry has transitioned to the powerful but verbose DWARF standard. In some cases, the size of these debug sections is large enough to push the total object file size past the fundamental 4GB limit for 32-bit ELF object files. The best, and ultimately only, solution to overly large objects is to transition to 64-bits. However, consider environments where: Hundreds of users may be executing the code on large shared systems. (32-bits use less memory and bus bandwidth, and on sparc runs just as fast as 64-bit code otherwise). Complex finely tuned code, where the original authors may no longer be available. Critical production code, that was expensive to qualify and bring online, and which is otherwise serving its intended purpose without issue. Users in these risk adverse and/or high scale categories have good reasons to push 32-bits objects to the limit before moving on. Ancillary objects offer these users a longer runway. Design The design of ancillary objects is intended to be simple, both to help human understanding when examining elfdump output, and to lower the bar for debuggers such as dbx to support them. The primary and ancillary objects have the same set of section headers, with the same names, in the same order (i.e. each section has the same index in both files). A single added section of type SHT_SUNW_ANCILLARY is added to both objects, containing information that allows a debugger to identify and validate both files relative to each other. Given one of these files, the ancillary section allows you to identify the other. Allocable sections go in the primary object, and non-allocable ones go into the ancillary object. A small set of non-allocable objects, notably the symbol table, are copied into both objects. As noted above, most sections are only written to one of the two objects, but both objects have the same section header array. The section header in the file that does not contain the section data is tagged with the SHF_SUNW_ABSENT section header flag to indicate its placeholder status. Compiler writers and others who produce objects can set the SUNW_SHF_PRIMARY section header flag to mark non-allocable sections that should go to the primary object rather than the ancillary. If you don't request an ancillary object, the Solaris ELF format is unchanged. Users who don't use ancillary objects do not pay for the feature. This is important, because they exist to serve a small subset of our users, and must not complicate the common case. If you do request an ancillary object, the runtime behavior of the primary object will be the same as that of a normal object. There is no added runtime cost. The primary and ancillary object together represent a logical single object. This is facilitated by the use of a single set of section headers. One can easily imagine a tool that can merge a primary and ancillary object into a single file, or the reverse. (Note that although this is an interesting intellectual exercise, we don't actually supply such a tool because there's little practical benefit above and beyond using ld to create the files). Among the benefits of this approach are: There is no need for per-file symbol tables to reflect the contents of each file. The same symbol table that would be produced for a standard object can be used. The section contents are identical in either case — there is no need to alter data to accommodate multiple files. It is very easy for a debugger to adapt to these new files, and the processing involved can be encapsulated in input/output routines. Most of the existing debugger implementation applies without modification. The limit of a 4GB 32-bit output object is now raised to 4GB of code, and 4GB of debug data. There is also the future possibility (not currently supported) to support multiple ancillary objects, each of which could contain up to 4GB of additional debug data. It must be noted however that the 32-bit DWARF debug format is itself inherently 32-bit limited, as it uses 32-bit offsets between debug sections, so the ability to employ multiple ancillary object files may not turn out to be useful. Using Ancillary Objects (From the Solaris Linker and Libraries Guide) By default, objects contain both allocable and non-allocable sections. Allocable sections are the sections that contain executable code and the data needed by that code at runtime. Non-allocable sections contain supplemental information that is not required to execute an object at runtime. These sections support the operation of debuggers and other observability tools. The non-allocable sections in an object are not loaded into memory at runtime by the operating system, and so, they have no impact on memory use or other aspects of runtime performance no matter their size. For convenience, both allocable and non-allocable sections are normally maintained in the same file. However, there are situations in which it can be useful to separate these sections. To reduce the size of objects in order to improve the speed at which they can be copied across wide area networks. To support fine grained debugging of highly optimized code requires considerable debug data. In modern systems, the debugging data can easily be larger than the code it describes. The size of a 32-bit object is limited to 4 Gbytes. In very large 32-bit objects, the debug data can cause this limit to be exceeded and prevent the creation of the object. To limit the exposure of internal implementation details. Traditionally, objects have been stripped of non-allocable sections in order to address these issues. Stripping is effective, but destroys data that might be needed later. The Solaris link-editor can instead write non-allocable sections to an ancillary object. This feature is enabled with the -z ancillary command line option. $ ld ... -z ancillary[=outfile] ...By default, the ancillary file is given the same name as the primary output object, with a .anc file extension. However, a different name can be provided by providing an outfile value to the -z ancillary option. When -z ancillary is specified, the link-editor performs the following actions. All allocable sections are written to the primary object. In addition, all non-allocable sections containing one or more input sections that have the SHF_SUNW_PRIMARY section header flag set are written to the primary object. All remaining non-allocable sections are written to the ancillary object. The following non-allocable sections are written to both the primary object and ancillary object. .shstrtab The section name string table. .symtab The full non-dynamic symbol table. .symtab_shndx The symbol table extended index section associated with .symtab. .strtab The non-dynamic string table associated with .symtab. .SUNW_ancillary Contains the information required to identify the primary and ancillary objects, and to identify the object being examined. The primary object and all ancillary objects contain the same array of sections headers. Each section has the same section index in every file. Although the primary and ancillary objects all define the same section headers, the data for most sections will be written to a single file as described above. If the data for a section is not present in a given file, the SHF_SUNW_ABSENT section header flag is set, and the sh_size field is 0. This organization makes it possible to acquire a full list of section headers, a complete symbol table, and a complete list of the primary and ancillary objects from either of the primary or ancillary objects. The following example illustrates the underlying implementation of ancillary objects. An ancillary object is created by adding the -z ancillary command line option to an otherwise normal compilation. The file utility shows that the result is an executable named a.out, and an associated ancillary object named a.out.anc. $ cat hello.c #include <stdio.h> int main(int argc, char **argv) { (void) printf("hello, world\n"); return (0); } $ cc -g -zancillary hello.c $ file a.out a.out.anc a.out: ELF 32-bit LSB executable 80386 Version 1 [FPU], dynamically linked, not stripped, ancillary object a.out.anc a.out.anc: ELF 32-bit LSB ancillary 80386 Version 1, primary object a.out $ ./a.out hello worldThe resulting primary object is an ordinary executable that can be executed in the usual manner. It is no different at runtime than an executable built without the use of ancillary objects, and then stripped of non-allocable content using the strip or mcs commands. As previously described, the primary object and ancillary objects contain the same section headers. To see how this works, it is helpful to use the elfdump utility to display these section headers and compare them. The following table shows the section header information for a selection of headers from the previous link-edit example. Index Section Name Type Primary Flags Ancillary Flags Primary Size Ancillary Size 13 .text PROGBITS ALLOC EXECINSTR ALLOC EXECINSTR SUNW_ABSENT 0x131 0 20 .data PROGBITS WRITE ALLOC WRITE ALLOC SUNW_ABSENT 0x4c 0 21 .symtab SYMTAB 0 0 0x450 0x450 22 .strtab STRTAB STRINGS STRINGS 0x1ad 0x1ad 24 .debug_info PROGBITS SUNW_ABSENT 0 0 0x1a7 28 .shstrtab STRTAB STRINGS STRINGS 0x118 0x118 29 .SUNW_ancillary SUNW_ancillary 0 0 0x30 0x30 The data for most sections is only present in one of the two files, and absent from the other file. The SHF_SUNW_ABSENT section header flag is set when the data is absent. The data for allocable sections needed at runtime are found in the primary object. The data for non-allocable sections used for debugging but not needed at runtime are placed in the ancillary file. A small set of non-allocable sections are fully present in both files. These are the .SUNW_ancillary section used to relate the primary and ancillary objects together, the section name string table .shstrtab, as well as the symbol table.symtab, and its associated string table .strtab. It is possible to strip the symbol table from the primary object. A debugger that encounters an object without a symbol table can use the .SUNW_ancillary section to locate the ancillary object, and access the symbol contained within. The primary object, and all associated ancillary objects, contain a .SUNW_ancillary section that allows all the objects to be identified and related together. $ elfdump -T SUNW_ancillary a.out a.out.anc a.out: Ancillary Section: .SUNW_ancillary index tag value [0] ANC_SUNW_CHECKSUM 0x8724 [1] ANC_SUNW_MEMBER 0x1 a.out [2] ANC_SUNW_CHECKSUM 0x8724 [3] ANC_SUNW_MEMBER 0x1a3 a.out.anc [4] ANC_SUNW_CHECKSUM 0xfbe2 [5] ANC_SUNW_NULL 0 a.out.anc: Ancillary Section: .SUNW_ancillary index tag value [0] ANC_SUNW_CHECKSUM 0xfbe2 [1] ANC_SUNW_MEMBER 0x1 a.out [2] ANC_SUNW_CHECKSUM 0x8724 [3] ANC_SUNW_MEMBER 0x1a3 a.out.anc [4] ANC_SUNW_CHECKSUM 0xfbe2 [5] ANC_SUNW_NULL 0 The ancillary sections for both objects contain the same number of elements, and are identical except for the first element. Each object, starting with the primary object, is introduced with a MEMBER element that gives the file name, followed by a CHECKSUM that identifies the object. In this example, the primary object is a.out, and has a checksum of 0x8724. The ancillary object is a.out.anc, and has a checksum of 0xfbe2. The first element in a .SUNW_ancillary section, preceding the MEMBER element for the primary object, is always a CHECKSUM element, containing the checksum for the file being examined. The presence of a .SUNW_ancillary section in an object indicates that the object has associated ancillary objects. The names of the primary and all associated ancillary objects can be obtained from the ancillary section from any one of the files. It is possible to determine which file is being examined from the larger set of files by comparing the first checksum value to the checksum of each member that follows. Debugger Access and Use of Ancillary Objects Debuggers and other observability tools must merge the information found in the primary and ancillary object files in order to build a complete view of the object. This is equivalent to processing the information from a single file. This merging is simplified by the primary object and ancillary objects containing the same section headers, and a single symbol table. The following steps can be used by a debugger to assemble the information contained in these files. Starting with the primary object, or any of the ancillary objects, locate the .SUNW_ancillary section. The presence of this section identifies the object as part of an ancillary group, contains information that can be used to obtain a complete list of the files and determine which of those files is the one currently being examined. Create a section header array in memory, using the section header array from the object being examined as an initial template. Open and read each file identified by the .SUNW_ancillary section in turn. For each file, fill in the in-memory section header array with the information for each section that does not have the SHF_SUNW_ABSENT flag set. The result will be a complete in-memory copy of the section headers with pointers to the data for all sections. Once this information has been acquired, the debugger can proceed as it would in the single file case, to access and control the running program. Note - The ELF definition of ancillary objects provides for a single primary object, and an arbitrary number of ancillary objects. At this time, the Oracle Solaris link-editor only produces a single ancillary object containing all non-allocable sections. This may change in the future. Debuggers and other observability tools should be written to handle the general case of multiple ancillary objects. ELF Implementation Details (From the Solaris Linker and Libraries Guide) To implement ancillary objects, it was necessary to extend the ELF format to add a new object type (ET_SUNW_ANCILLARY), a new section type (SHT_SUNW_ANCILLARY), and 2 new section header flags (SHF_SUNW_ABSENT, SHF_SUNW_PRIMARY). In this section, I will detail these changes, in the form of diffs to the Solaris Linker and Libraries manual. Part IV ELF Application Binary Interface Chapter 13: Object File Format Object File Format Edit Note: This existing section at the beginning of the chapter describes the ELF header. There's a table of object file types, which now includes the new ET_SUNW_ANCILLARY type. e_type Identifies the object file type, as listed in the following table. NameValueMeaning ET_NONE0No file type ET_REL1Relocatable file ET_EXEC2Executable file ET_DYN3Shared object file ET_CORE4Core file ET_LOSUNW0xfefeStart operating system specific range ET_SUNW_ANCILLARY0xfefeAncillary object file ET_HISUNW0xfefdEnd operating system specific range ET_LOPROC0xff00Start processor-specific range ET_HIPROC0xffffEnd processor-specific range Sections Edit Note: This overview section defines the section header structure, and provides a high level description of known sections. It was updated to define the new SHF_SUNW_ABSENT and SHF_SUNW_PRIMARY flags and the new SHT_SUNW_ANCILLARY section. ... sh_type Categorizes the section's contents and semantics. Section types and their descriptions are listed in Table 13-5. sh_flags Sections support 1-bit flags that describe miscellaneous attributes. Flag definitions are listed in Table 13-8. ... Table 13-5 ELF Section Types, sh_type NameValue . . . SHT_LOSUNW0x6fffffee SHT_SUNW_ancillary0x6fffffee . . . ... SHT_LOSUNW - SHT_HISUNW Values in this inclusive range are reserved for Oracle Solaris OS semantics. SHT_SUNW_ANCILLARY Present when a given object is part of a group of ancillary objects. Contains information required to identify all the files that make up the group. See Ancillary Section. ... Table 13-8 ELF Section Attribute Flags NameValue . . . SHF_MASKOS0x0ff00000 SHF_SUNW_NODISCARD0x00100000 SHF_SUNW_ABSENT0x00200000 SHF_SUNW_PRIMARY0x00400000 SHF_MASKPROC0xf0000000 . . . ... SHF_SUNW_ABSENT Indicates that the data for this section is not present in this file. When ancillary objects are created, the primary object and any ancillary objects, will all have the same section header array, to facilitate merging them to form a complete view of the object, and to allow them to use the same symbol tables. Each file contains a subset of the section data. The data for allocable sections is written to the primary object while the data for non-allocable sections is written to an ancillary file. The SHF_SUNW_ABSENT flag is used to indicate that the data for the section is not present in the object being examined. When the SHF_SUNW_ABSENT flag is set, the sh_size field of the section header must be 0. An application encountering an SHF_SUNW_ABSENT section can choose to ignore the section, or to search for the section data within one of the related ancillary files. SHF_SUNW_PRIMARY The default behavior when ancillary objects are created is to write all allocable sections to the primary object and all non-allocable sections to the ancillary objects. The SHF_SUNW_PRIMARY flag overrides this behavior. Any output section containing one more input section with the SHF_SUNW_PRIMARY flag set is written to the primary object without regard for its allocable status. ... Two members in the section header, sh_link, and sh_info, hold special information, depending on section type. Table 13-9 ELF sh_link and sh_info Interpretation sh_typesh_linksh_info . . . SHT_SUNW_ANCILLARY The section header index of the associated string table. 0 . . . Special Sections Edit Note: This section describes the sections used in Solaris ELF objects, using the types defined in the previous description of section types. It was updated to define the new .SUNW_ancillary (SHT_SUNW_ANCILLARY) section. Various sections hold program and control information. Sections in the following table are used by the system and have the indicated types and attributes. Table 13-10 ELF Special Sections NameTypeAttribute . . . .SUNW_ancillarySHT_SUNW_ancillaryNone . . . ... .SUNW_ancillary Present when a given object is part of a group of ancillary objects. Contains information required to identify all the files that make up the group. See Ancillary Section for details. ... Ancillary Section Edit Note: This new section provides the format reference describing the layout of a .SUNW_ancillary section and the meaning of the various tags. Note that these sections use the same tag/value concept used for dynamic and capabilities sections, and will be familiar to anyone used to working with ELF. In addition to the primary output object, the Solaris link-editor can produce one or more ancillary objects. Ancillary objects contain non-allocable sections that would normally be written to the primary object. When ancillary objects are produced, the primary object and all of the associated ancillary objects contain a SHT_SUNW_ancillary section, containing information that identifies these related objects. Given any one object from such a group, the ancillary section provides the information needed to identify and interpret the others. This section contains an array of the following structures. See sys/elf.h. typedef struct { Elf32_Word a_tag; union { Elf32_Word a_val; Elf32_Addr a_ptr; } a_un; } Elf32_Ancillary; typedef struct { Elf64_Xword a_tag; union { Elf64_Xword a_val; Elf64_Addr a_ptr; } a_un; } Elf64_Ancillary; For each object with this type, a_tag controls the interpretation of a_un. a_val These objects represent integer values with various interpretations. a_ptr These objects represent file offsets or addresses. The following ancillary tags exist. Table 13-NEW1 ELF Ancillary Array Tags NameValuea_un ANC_SUNW_NULL0Ignored ANC_SUNW_CHECKSUM1a_val ANC_SUNW_MEMBER2a_ptr ANC_SUNW_NULL Marks the end of the ancillary section. ANC_SUNW_CHECKSUM Provides the checksum for a file in the c_val element. When ANC_SUNW_CHECKSUM precedes the first instance of ANC_SUNW_MEMBER, it provides the checksum for the object from which the ancillary section is being read. When it follows an ANC_SUNW_MEMBER tag, it provides the checksum for that member. ANC_SUNW_MEMBER Specifies an object name. The a_ptr element contains the string table offset of a null-terminated string, that provides the file name. An ancillary section must always contain an ANC_SUNW_CHECKSUM before the first instance of ANC_SUNW_MEMBER, identifying the current object. Following that, there should be an ANC_SUNW_MEMBER for each object that makes up the complete set of objects. Each ANC_SUNW_MEMBER should be followed by an ANC_SUNW_CHECKSUM for that object. A typical ancillary section will therefore be structured as: TagMeaning ANC_SUNW_CHECKSUMChecksum of this object ANC_SUNW_MEMBERName of object #1 ANC_SUNW_CHECKSUMChecksum for object #1 . . . ANC_SUNW_MEMBERName of object N ANC_SUNW_CHECKSUMChecksum for object N ANC_SUNW_NULL An object can therefore identify itself by comparing the initial ANC_SUNW_CHECKSUM to each of the ones that follow, until it finds a match. Related Other Work The GNU developers have also encountered the need/desire to support separate debug information files, and use the solution detailed at http://sourceware.org/gdb/onlinedocs/gdb/Separate-Debug-Files.html. At the current time, the separate debug file is constructed by building the standard object first, and then copying the debug data out of it in a separate post processing step, Hence, it is limited to a total of 4GB of code and debug data, just as a single object file would be. They are aware of this, and I have seen online comments indicating that they may add direct support for generating these separate files to their link-editor. It is worth noting that the GNU objcopy utility is available on Solaris, and that the Studio dbx debugger is able to use these GNU style separate debug files even on Solaris. Although this is interesting in terms giving Linux users a familiar environment on Solaris, the 4GB limit means it is not an answer to the problem of very large 32-bit objects. We have also encountered issues with objcopy not understanding Solaris-specific ELF sections, when using this approach. The GNU community also has a current effort to adapt their DWARF debug sections in order to move them to separate files before passing the relocatable objects to the linker. The details of Project Fission can be found at http://gcc.gnu.org/wiki/DebugFission. The goal of this project appears to be to reduce the amount of data seen by the link-editor. The primary effort revolves around moving DWARF data to separate .dwo files so that the link-editor never encounters them. The details of modifying the DWARF data to be usable in this form are involved — please see the above URL for details.

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  • OWB 11gR2 &ndash; Degenerate Dimensions

    - by David Allan
    Ever wondered how to build degenerate dimensions in OWB and get the benefits of slowly changing dimensions and cube loading? Now its possible through some changes in 11gR2 to make the dimension and cube loading much more flexible. This will let you get the benefits of OWB's surrogate key handling and slowly changing dimension reference when loading the fact table and need degenerate dimensions (see Ralph Kimball's degenerate dimensions design tip). Here we will see how to use the cube operator to load slowly changing, regular and degenerate dimensions. The cube and cube operator can now work with dimensions which have no surrogate key as well as dimensions with surrogates, so you can get the benefit of the cube loading and incorporate the degenerate dimension loading. What you need to do is create a dimension in OWB that is purely used for ETL metadata; the dimension itself is never deployed (its table is, but has not data) it has no surrogate keys has a single level with a business attribute the degenerate dimension data and a dummy attribute, say description just to pass the OWB validation. When this degenerate dimension is added into a cube, you will need to configure the fact table created and set the 'Deployable' flag to FALSE for the foreign key generated to the degenerate dimension table. The degenerate dimension reference will then be in the cube operator and used when matching. Create the degenerate dimension using the regular wizard. Delete the Surrogate ID attribute, this is not needed. Define a level name for the dimension member (any name). After the wizard has completed, in the editor delete the hierarchy STANDARD that was automatically generated, there is only a single level, no need for a hierarchy and this shouldn't really be created. Deploy the implementing table DD_ORDERNUMBER_TAB, this needs to be deployed but with no data (the mapping here will do a left outer join of the source data with the empty degenerate dimension table). Now, go ahead and build your cube, use the regular TIMES dimension for example and your degenerate dimension DD_ORDERNUMBER, can add in SCD dimensions etc. Configure the fact table created and set Deployable to false, so the foreign key does not get generated. Can now use the cube in a mapping and load data into the fact table via the cube operator, this will look after surrogate lookups and slowly changing dimension references.   If you generate the SQL you will see the ON clause for matching includes the columns representing the degenerate dimension columns. Here we have seen how this use case for loading fact tables using degenerate dimensions becomes a whole lot simpler using OWB 11gR2. I'm sure there are other use cases where using this mix of dimensions with surrogate and regular identifiers is useful, Fact tables partitioned by date columns is another classic example that this will greatly help and make the cube operator much more useful. Good to hear any comments.

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  • Adding Descriptive Flex Field (DFF) through OAF Personalization

    - by Manoj Madhusoodanan
    In this blog I will explain how to add a DFF to a existing OAF page through personalization.I am using Supplier Quick Update Page ( /oracle/apps/pos/supplier/webui/SuppSummPG ). If you want to see how to create DFF please click here. In this scenario I am using a custom DFF. Following are the details. Application -> Payables ( Code: SQLAP )Name -> XXCUST_SUPPLIER_DFFTitle -> XXCUST - Supplier DFFTable Name -> AP_SUPPLIERSDFV View name -> XXCUST_SUPPLIER_DFVReference Fields -> ATTRIBUTE_CATEGORY Following are the Context Field Details. Prompt -> Supplier TypeValue Set -> XXCUST_SUP_TYPE ( Values : External and Internal )Reference Field -> ATTRIBUTE_CATEGORY Below table shows the segment details of XXCUST_SUPPLIER_DFF. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Code Segments Column Value Set Global Data Elements Identification Number ATTRIBUTE1 15 Characters External Type ATTRIBUTE2 XXCUST_EXT_SUP_TYPE Values          Domestic           International Internal Department ATTRIBUTE2 15 Characters Following steps you need to perform to create flex item in the Quick Update page. 1) Click on Personalize Page.In the Personalize Page click on Complete View. 2) Click on Create Item.( Based on where you want to place the DFF choose appropriate layout). 3) Create flex item with following details. 4) If you want to arrange the item in the page click on Reorder. Following is the output.

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  • E 2.0 Value Metaphors

    - by Tom Tonkin
    I guess I have been doing this too long. I can easily see the value of Enterprise 2.0 technology for an organization, but find it a challenge at times to convey that same value to others. I also know that I'm not the only one that has that issue. Others, that have that same passion, also suffer from being, perhaps, too close to the market. I was having this same discussion with a few colleagues when one of them suggested that metaphors might be a good vehicle to communicate the value to those that are not as familiar.  One such metaphor was discussed.Apparently,back in the early 50's, there was a great Air Force aviator and military strategist by the name of John Boyd.  Without going into a ton of detail (you can search him on the internet), what made Colonel Boyd great was that he never lost a dog fight.  As a matter of fact, they called him 'Forty-Second Boyd' since he claimed to be able to beat anyone in any type of aircraft in less than forty seconds, even if his aircraft was inferior to his opponents.His approach as was unique.  He observed over time that there was a pattern on how aviators  engaged in a dogfight.  He called this method OODA.   It describes how a person or, in our case, an organization, would react to an event.  OODA is an acrostic for Observation, Orientation, Decision and Action.  Again, there is a lot more on the internet about this.A pilot would go through this loop several times during a dogfight and Boyd would try to predict this loop and interrupt it by changing the landscape of the actual dogfight.  This would give Boyd an advantage and be able to predict what his opponent would do and then counterattack.Boyd went on to say that many companies have a similar reaction loop and that by understanding that loop, organizations would be able to adjust better to market conditions, predict what the competition is doing and reposition themselves to gain competitive advantages. So, our metaphor would be that Enterprise 2.0 provides companies greater visibility of their business by connecting to employees, customers and partners in a collaborative fashion.  This, in turn, helps them navigate through the tough times and provide lines of sight to more innovative ideas.  Innovation is that last tool for companies to achieve competitive advantage (maybe a discusion for another post).Perhaps this is more wordy than some other metaphor, but it does allow for an interesting  dialogue to start and maybe even a framwork to fullfill the promise of E 2.0. So, I'm sure there are many more metaphors for the value that E 2.0 brings to organzaitons. Do you have one to share? Please comment below and thanks for stopping by.

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  • SAP se lance dans le Cloud Computing et présente la première application de sa nouvelle gamme « On-Demand »

    SAP se lance dans le Cloud Computing Et présente la première application de sa nouvelle génération d'applications « On-Demand » Cette année, la participation de SAP au très prestigieux salon CeBIT s'articule autour de la promotion de la nouvelle génération de ses solutions « On-Demand », alliant la puissance du Cloud Computing à la flexibilité du paiement à l'utilisation en mode SaaS. Pour répondre aux attentes des entreprises qui cherchent aujourd'hui à optimiser leurs processus business et les adapter à leurs métiers sans réinvestir dans leurs systèmes d'informations, SAP introduit une nouvelle gamme de solutions On-Demand, intégrée à la suite logicielle SAP Business Suite.

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  • Devoxx 2011 Trip Report + Pictures

    - by arungupta
    3350 attendees from 40 countries lived in "paradise" for 5 days last week. This paradise had 170+ rock star speakers delivering 200+ hours of technical content in about 150 sessions. And it truly was a paradise with a clear differentiation from other Java conferences. There were several Oracle speakers at the paradise covering the entire gamut of Java platform. I delivered a Java EE 6 hands-on lab (new content), showcased Java EE 7 and GlassFish 4.0 early work at the keynote, and participated in a panel to talk about Contexts and Dependency Injection. The demo in the keynote showed how to deploy a Java EE application in a managed environment. The demo showed a Conference Planner application that can be used by conference organizers to display sessions, tracks, and speaker information. This same application can be deployed and display data from JavaOne 2011 or Devoxx 2011 based upon the SQL chosen for database initialization. If javaone-sf-2011.sql is chosen for datbase initialization then the application looks like as shown: If devoxx-2011.sql is chosen then the application looks like as shown: And of course, clicking on Tracks, Speakers, Sessions shows you information from the respective conference. The complete source code for the application and detailed instructions are availaable at glassfish.org/javaone2011. In short: Download the sample app and unzip Download GlassFish build b05. Download platform-specific Load Balancer template Run "bin/install.sh" to configure GlassFish Pick javaone-sf-2011.sql or devoxx-2011.sql for database initialization You can also watch the application in action in this video: A breaking news shared at the conference was that Devoxx France is coming from April 18- 20 and 75% of the talks will be in French. Stay tuned for more details on that. I'm sure Antonio and gang will put up a great show out there! Just a tip for the first timers to Devoxx ... A bus leaves from Brussels airport to Antwerp city center between 4am - 11pm at the top of every hour, takes about 45 minutes, and costs 10 euros (only cash). Take a tram #6 (going towards Luchtbal) from Astrid station (next to the city center) and get off at the last station for Metropolis. It takes about 15 minutes. Purchase a day pass at the station using kiosks (much cheaper) or you can buy in the bus as well (about double the price). Either way, cash only. Here are a few pictures captured from the event: And the complete album here: Thank you Stephan for giving me an opportunity to speak at my first Devoxx. I hope to be back next year, just in time for Java EE 7 going final!

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  • The Minimalist Approach to Content Governance - Retire Phase

    - by Kellsey Ruppel
     Originally posted by John Brunswick. Good news - the Retire Phase is actually more fun than the Manage Phase. During the Retire Phase our content management team should not have to track down content creators if the Request Phase of this process was completed successfully. The ownership meta data, success criteria and time stamp that was applied to the original content submission will help to manage content at the end of the content life cycle. The Retire Phase will provide the opportunity for us to prune irrelevant content items through archiving or deletion, keeping the content system clear of irrelevant information, streamlining users ability to browse and search for content.   1. Act on Metrics Established during the Request Phase Why - Some information is only relevant for a given amount of time. In Content Platform Migration Strategy - Artifacts vs Perishable Content we examined two content types - Artifacts and Perishable content. Understanding the differences between Artifacts and Perishable content will allow us to explicitly respect their various lifespans. Additionally, some content may have been part of a project that failed to meet the success criteria outlined in the Request Phase. Any content that did not meet the metrics outlined in the Request Phase should be considered for deletion. How - Thankfully by adhering to to The Minimalist Approach to Content Governance our content should have some level of meta data associated with it that will allow us to quickly sort and understand how to deal with it. Content Management Systems like Oracle's Universal Content Management (UCM) natively allow you to create and save advanced searches that can use content meta data like folders, author, expiration date, security settings and custom meta data to pull back listings of content for examination. Additionally, analytics are available for all content items that allow us to determine if the usage is meeting success criteria that may have been previously outlined during the request phase. The lists that are produced from these approaches can be quickly reviewed for each project with the content owners and based on the nature of the content and success criteria undergo archiving or deletion. Impact - Retiring content that is no longer relevant will allow end users to have fast and relevant access to information across your enterprise. As we mentioned in our first post in this series - it is easy to quickly start producing content, but the challenge is ensuring that the environment is easy to navigate and use on the third week and during the third year. The light level of effort that was placed into the Request Phase of this process will set us up to keep content clean and relevant for a long time to come. With an up-to-date content repository users will be able to quickly find access to the information that is critical to their work processes. You might not get a holiday named in your honor managing the content system, but will appreciate their quick access to quality information.

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  • Microsoft Press Deal of the Day - 13/April/2012 - Building Enterprise Applications with Windows® Presentation Foundation and the MVVM Pattern

    - by TATWORTH
    Today's deal of the day from Microsoft Press at http://shop.oreilly.com/product/0790145309686.do is Building Enterprise Applications with Windows® Presentation Foundation and the MVVM Pattern"Simplify and improve business application development by applying the MVVM pattern to Windows Presentation Foundation (WPF) and Microsoft® Silverlight® 4. With this hands-on guide, you'll use MVVM with data binding, commands, and behaviors to create user interfaces loosely coupled to business logic. MVVM is ideal for .NET developers working with WPF and Silverlight—whether or not you have experience building enterprise applications."

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  • Error trapping for a missing data source in a Spring MVC / Spring JDBC web app [migrated]

    - by Geeb
    I have written a web app that uses Spring MVC libraries and Spring JDBC to connect to an Oracle DB. (I don't use any ORM type libraries as I create stored procedures on Oracle that do my stuff and I'm quite happy with that.) I use a connection pool to Oracle managed by the Tomcat container The app generally works absolutely fine by the way! BUT... I noticed the other day when I tried to set up the app on another Tomcat instance that I had forgotten to configure the connection pool and obviously the app could not get hold of an org.apache.commons.dbcp.BasicDataSource object, so it crashed. I define the pool params in the tomcat "context.conf" In my "web.xml" I have: <servlet> <servlet-name>appServlet</servlet-name> <servlet-class>org.springframework.web.servlet.DispatcherServlet</servlet-class> <init-param> <param-name>contextConfigLocation</param-name> <param-value>/WEB-INF/Spring/appServlet/servlet-context.xml</param-value> </init-param> <load-on-startup>1</load-on-startup> </servlet> <servlet-mapping> <servlet-name>appServlet</servlet-name> <!-- Map *everything* to appServlet --> <url-pattern>/</url-pattern> </servlet-mapping> <resource-ref> <description>Oracle Datasource example</description> <res-ref-name>jdbc/ora1</res-ref-name> <res-type>org.apache.commons.dbcp.BasicDataSource</res-type> <res-auth>Container</res-auth> </resource-ref> And I have a Spring "servlet-context.xml" where JNDI is used to map the data source object provided by the connection pool to a Spring bean with the ID of "dataSource": <jee:jndi-lookup id="dataSource" jndi-name="java:comp/env/jdbc/ora1" resource-ref="true" /> Here's the question: Where do I trap the case where the database cannot be accessed for whatever reason? I don't want the user to see a yard-and-a-half of Java stack trace in their browser, rather a nicer message that tells them there is a database problem etc. It seems that my app tries to configure the "dataSource" bean (in "servlet-context.xml") before any code has tested it can actually provide a dataSource object from the pool?! Maybe I'm not fully understanding exactly what is going on in these stages of the app firing up ... Thanks for any advice!

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  • Search Engine Marketing Ardan Michael Blum, Would You Like to Learn SEO Like a Pro?

    Learning Search Engine Optimization techniques (SEO) along with keyword research is key to marketing yourself, your business, your website or your blog on the internet. Ardan Michael Blum is a Yahoo SEO expert out of Switzerland. He has over 9 years experience as a SEO expert and guarantees his clients first page rankings in the search engines. For a business, first page rankings can mean success! But, outsourcing to someone like Ardan Michael Blum is going to be costly.

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  • « BPMN2 : L'essentiel », un e-book pour découvrir les concepts clés du BPMN et modéliser ses processus métier, téléchargeable gratuitement

    « BPMN2 : L'essentiel », un e-book pour découvrir les concepts clés du BPMN et modéliser ses processus métier, téléchargeable gratuitementBPM (Business Process Management) est une discipline qui consiste à considérer la gestion des processus comme un moyen d'améliorer la performance opérationnelle. Les processus métier sont représentés sous forme de modèles graphiques grâce à l'ensemble des conventions graphiques BPMN (BPMN Business Process Model and Notation).BPMN est un standard permettant de...

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  • Recruitment Drive - Things Don't Always Go As Planned - Stay Flexible by Kalyan Neelagiri

    - by david.talamelli
    I am one of the Recruiters for Oracle and work in our India Recruitment Team. When we are hiring for multiple positions we often hold Recruitment Events to interview a large number of people as effectively as possible. These Events are often held on the weekend as many people are not free to attend an all day event during the working week. Just recently during a recruitment campaign we were running I was tasked to set up a Recruitment Event for some roles we were hiring for. I have set up and run weekend recruitment events in the past which have all run smoothly. However, this time arranging this recruitment event was quite a challenge for me. The planned event was taking place on a Saturday. I had almost sent out the confirmed scheduled list of candidates to the respective hiring team on Friday and was on track for the event to take place, but unfortunately there was breaking news in the media that there was a strike called in the city because of some political agitations and protests taking place on the event day. The hiring manager had rushed to me asking for my thoughts and ideas. I was in two minds on what to do. One on hand I was not ready to cancel the event because of all the work that so many people had put into getting this prepared and also I did not want to reschedule the event at the last minute if I did not need to. On the other hand I understood it may be best to reschedule the event as people may not be able to attend based on the political protests taking place on the day. In the end I decided to gather and check for other options because this might cause confusion and a problem for the scheduled candidates to drive in to the venue. So we had concluded to reschedule our event plans and moved the event to the next week. The good news is that we successfully executed this recruitment drive the following Saturday. We were glad that 100% of the candidates we able to make it to the new interview date and despite all the agitations in the city we were successful in hiring people for all the roles we had open. Things do not always go as planned. The best laid plans can sometimes be for nought based on external factors outside of our control. What this experience has taught me is that rather than focus on the negatives when you are thrown a curveball the best approach is to stay flexible and focus on finding ways to reach your outcome. Your plans may need to change but you can still achieve the results you are after if you have the right mind set.

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  • A Plea for Plain English

    - by Tony Davis
    The English language has, within a lifetime, emerged as the ubiquitous 'international language' of scientific, political and technical communication. On the one hand, learning a single, common language, International English, has made it much easier to participate in and adopt new technologies; on the other hand it must be exasperating to have to use English at international conferences, or on community sites, when your own language has a long tradition of scientific and technical usage. It is also hard to master the subtleties of using a foreign language to explain advanced ideas. This requires English speakers to be more considerate in their writing. Even if you’re used to speaking English, you may be brought up short by this sort of verbiage… "Business Intelligence delivering actionable insights is becoming more critical in the enterprise, and these insights require large data volumes for trending and forecasting" It takes some imagination to appreciate the added hassle in working out what it means, when English is a language you only use at work. Try, just to get a vague feel for it, using Google Translate to translate it from English to Chinese and back again. "Providing actionable business intelligence point of view is becoming more and more and more business critical, and requires that these insights and projected trends in large amounts of data" Not easy eh? If you normally use a different language, you will need to pause for thought before finally working out that it really means … "Every Business Intelligence solution must be able to help companies to make decisions. In order to detect current trends, and accurately predict future ones, we need to analyze large volumes of data" Surely, it is simple politeness for English speakers to stop peppering their writing with a twisted vocabulary that renders it inaccessible to everyone else. It isn’t just the problem of writers who use long words to give added dignity to their prose. It is the use of Colloquial English. This changes and evolves at a dizzying rate, adding new terms and idioms almost daily; it is almost a new and separate language. By contrast, ‘International English', is gradually evolving separately, at its own, more sedate, pace. As such, all native English speakers need to make an effort to learn, and use it, switching from casual colloquial patter into a simpler form of communication that can be widely understood by different cultures, even if it gives you less credibility on the street. Simple-Talk is based, at least in part, on the idea that technical articles can be written simply and clearly in a form of English that can be easily understood internationally, and that they can be written, with a little editorial help, by anyone, and read by anyone, regardless of their native language. Cheers, Tony.

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  • JNDI Datasource Problem on Tomcat 6, Hibernate

    - by Asuman AKYILDIZ
    I am using Tomcat 6 as application server, Struts-Hibernate and MyEclipse 6.0. My application uses JDBC driver but I should modify it to use JNDI Datasource. I followed steps as described in tomcat 6.0 howto tutorial. I defined my resource in tomcatconf: <Resource name="jdbc/ats" global="jdbc/ats" auth="Container" type="javax.sql.DataSource" driverClassName="oracle.jdbc.OracleDriver" url="jdbc:oracle:thin:@//localhost:1521/MISDEV" username="TEST" password="TEST" maxActive="20" maxIdle="10" maxWait="-1" validationQuery="SELECT 1 from dual" removeAbandoned="true" removeAbandonedTimeout="30" logAbandoned="false"/> I gave reference in my application web.xml: <resource-ref> <description>Oracle Datasource example</description> <res-ref-name>jdbc/ats</res-ref-name> <res-type>javax.sql.DataSource</res-type> <res-auth>Container</res-auth> </resource-ref> And I defined datasource-dialect in my hibernate-cfg.xml <property name="connection.datasource">java:comp/env/jdbc/ats</property> <property name="dialect">org.hibernate.dialect.Oracle9Dialect</property> But when I create hibernate session, it can not open the connection: 09:18:11,322 ERROR JDBCExceptionReporter:72 - Connections could not be acquired from the underlying database! org.hibernate.exception.GenericJDBCException: Cannot open connection I also tried to set the properties at runtime: Configuration configuration = new Configuration(); configuration.setProperty("hibernate.dialect", "org.hibernate.dialect.Oracle9Dialect"); //configuration.setProperty("hibernate.connection.datasource", "java:comp/env/jdbc/ats"); configuration.setProperty("hibernate.current_session_context_class", "thread"); configuration.setProperty("hibernate.connection.provider_class", "org.hibernate.connection.C3P0ConnectionProvider"); configuration.setProperty("hibernate.show_sql", "true"); sessionFactory = configuration.configure().buildSessionFactory(); It does not open connection again. But, when I use JDBC driver it works: Configuration configuration = new Configuration(); configuration.setProperty("hibernate.dialect", "org.hibernate.dialect.Oracle9Dialect"); //configuration.setProperty("hibernate.connection.datasource", "java:comp/env/jdbc/ats"); configuration.setProperty("hibernate.connection.url", "jdbc:oracle:thin:@//localhost:1521/MISDEV"); configuration.setProperty("hibernate.connection.username", "test"); configuration.setProperty("hibernate.connection.password", "test"); configuration.setProperty("hibernate.connection.driver_class", "oracle.jdbc.OracleDriver"); configuration.setProperty("hibernate.transaction.factory_class", "org.hibernate.transaction.JDBCTransactionFactory"); configuration.setProperty("hibernate.current_session_context_class", "thread"); configuration.setProperty("hibernate.connection.provider_class", "org.hibernate.connection.C3P0ConnectionProvider"); configuration.setProperty("hibernate.show_sql", "true"); sessionFactory = configuration.configure().buildSessionFactory(); I have been searching for 3 days and no success. What may be de problem?

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  • Quickie Guide Getting Java Embedded Running on Raspberry Pi

    - by hinkmond
    Gary C. and I did a Bay Area Java User Group presentation of how to get Java Embedded running on a RPi. See: here. But, if you want the Quickie Guide on how to get Java up and running on the RPi, then follow these steps (which I'm doing right now as we speak, since I got my RPi in the mail on Monday. Woo-hoo!!!). So, follow along at home as I do the same steps here on my board... 1. Download the Win32DiskImager if you are on Windows, or use dd on a Linux PC: https://launchpad.net/win32-image-writer/0.6/0.6/+download/win32diskimager-binary.zip 2. Download the RPi Debian Wheezy image from here: http://files.velocix.com/c1410/images/debian/7/2012-08-08-wheezy-armel/2012-08-08-wheezy-armel.zip 3. Insert a blank 4GB SD Card into your Windows or Linux PC. 4. Use either Win32DiskImager or Linux dd to burn the unzipped image from #2 to the SD Card. 5. Insert the SD Card into your RPi. Connect an Ethernet cable to your RPi to your network. Connect the RPi Power Adapter. 6. The RPi will boot onto your network. Find its IP address using Windows Wireshark or Linux: sudo tcpdump -vv -ieth0 port 67 and port 68 7. ssh to your RPi: ssh <ip_addr_rpi> -l pi <Password: "raspberry"> 8. Download Java SE Embedded: http://www.oracle.com/technetwork/java/embedded/downloads/javase/index.html NOTE: First click accept, then choose the first bundle in the list: ARMv6/7 Linux - Headless EABI, VFP, SoftFP ABI, Little Endian - ejre-7u6-fcs-b24-linux-arm-vfp-client_headless-10_aug_2012.tar.gz 9. scp the bundle from #8 to your RPi: scp <ejre-bundle> pi@<ip_addr_rpi> 10. mkdir /usr/local, untar the bundle from #9 and rename (move) the ejre1.7.0_06 directory to /usr/local/java That's it! You are ready to roll with Java Embedded on your RPi. Hinkmond

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  • Changing Focus on my Blog

    - by D'Arcy Lussier
    I try to limit these types of blog posts – the ones where I communicate some change as if I have a loyal subscriber base that will be somehow affected. Still, I think its of worth if for nothing else than to document for myself an acknowledgement that my career is evolving. For the last who knows how long, I’ve had this as my banner: It’s funny how technology focuses change over time. 3.5 – 4 years ago I was wanting to immerse myself in BizTalk. Then I shifted, focussing on Silverlight. I even started a short-lived Silverlight user group here in Winnipeg that had, IMO, one of the *best* UG logos ever (do a Google search for the old school Winnipeg Jets logo if you don’t catch the reference)… And even how I identified myself – as a Developer – isn’t really accurate anymore as I’ve shifted more into an architect/analyst role at Online Business Systems as well as getting much more involved in business development. So I’m switching the focus of this blog a bit. Nothing too great, but you’ll find my posts aren’t necessarily tied to a technology or platform. Instead I’ll be focussing on current passions and interests. Solution Architecture Before a line of code is written, a solution is envisioned. The process of performing solution analysis and architecture is an intriguing process that encompasses negotiation and interpersonal skills as much as technical knowledge. Business & Entrepreneurship Creating things, building things, and working with others – business is fascinating and exciting! Entrepreneurship, and intrapreneurship, are growing trends that I’ve been exploring over the last few years through my conference (www.prairiedevcon.com) and within Online. Microsoft At Online one of my roles is “Microsoft Practice Lead” and my entire career has been built around the Microsoft stack of technologies. That focus won’t change here on my blog, and there’s tonnes of exciting new products and technologies coming out of Redmond. Adoption This is a very personal subject that’s extremely close to my heart. I’m not talking about technology adoption, I’m talking about human adoption. Almost three years ago we adopted our first daughter, Sadie, and two years ago we adopted our second daughter, Skylar; an amazing new chapter in my life as I became a “parent”. Adoption is very much misunderstood, and many people have questions about it. Hopefully I can shed some light into our experiences and provide some guidance for those that are looking into it. So come along with me as I start chronicling the next phase of my career and life.

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  • The Kids Are Alright. With Facebook and SMS. But Not Twitter

    - by ultan o'broin
    I delivered a lecture to business and technology freshmen (late teens, I reckon) in Trinity College Dublin recently. I spoke about user experience in enterprise applications, trends that UX pros need to be aware of such as social media, community support, mobile and tablet platforms and a bunch of nuances around those areas (data and device security, privacy, reputation, branding, and so on). It was all fairly high level stuff given the audience, and I included lots of colorful screenshots. Irish-related examples helped to get the message across. During the lecture I did a quick poll. “How many students here use Twitter?” Answer: None. “How many use Facebook?” All (pretty much). So what do these guys like to use instead of Twitter? Easy - text messaging (or SMS if you like). They all had phones. Perhaps I should not have been so surprised about Twitter, but it’s always great to have research validated by some guerilla UX research on the street. There’s already quite a bit of research about teen uptake (or lack) of Twitter, telling us young adults don’t tweet. Twitter is seen as something for er, older people. Affordable devices and data plans that allow students to text really quickly are also popular (BlackBerry, for example). Younger people just luuurve to text each other. A lot.  Facebook versus Twitter for younger folks? Well, we know the story. No contest. I would love to engage more with students like these. I’ll plan for it. It will also be interesting to see if Twitter becomes more important to them over time. There were a few other interesting observations about the lack of uptake of Foursquare, Gowalla and mobile apps like that. I  don’t think there’s a huge uptake in these kind of apps in Ireland anyway, but maybe students have different priorities anyway?   I’ll return to that another day. Technorati Tags: Gowalla,FourSquare,Twitter,UX,user experience,user assistance,Trinity College Dublin

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  • Defining Social Media Terms

    - by David Dorf
    As I talk about social in the context of retail, I sometimes get tripped up on different terms. I know what I mean, but the audience may have something else in mind. So I decided to see if I could find some well accepted definitions for common terms. While there are definitions on the Internet, I'm not sure they are well accepted. After reviewing several, here's what I came up with: Social Network: a structure of individuals and groups connected together by commonality. That seems pretty straightforward. A group of friends, co-workers, music fans, etc. The key here is that they have something in common that connects them. Social Media: Internet channels that support the collaborative publishing of information by and for social networks. The key here is to differentiate between traditional one-way media, and conversational social media. When its social its two-way, allowing both the publishing and consuming of information. Examples are blogs, wikis, Twitter, Facebook, etc. Social Marketing: the use of social media for marketing, public relations, and customer service. Wikipedia actually includes "selling" here but I think that's separate from marketing, as you'll see further down below. Most people look at social media as entertainment, but the marketing angle adds business value. This is where retailers discover and engage customers to build a relationship. Social Merchandising: the integration of social media and product discovery. Whereas marketing is focused more on brand image, customer engagement, and promotions, merchandising is more directly trying to convert browsers into purchases. This includes deciding what customers want, often by asking the social network, and deciding how to position products to the social network. Social Selling: the incorporation of e-commerce into social media. While on a social media site, social selling enables the purchasing of goods/services in the user's context, without leaving the social media channel. If a user clicks on an advertisement and is taken to an e-commerce site, then that's really just web advertising and not social selling. Well, do these terms and definitions make sense? Let me know what you think.

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  • The Work Order Printing Challenge

    - by celine.beck
    One of the biggest concerns we've heard from maintenance practitioners is the ability to print and batch print work order details along with its accompanying attachments. Indeed, maintenance workers traditionally rely on work order packets to complete their job. A standard work order packet can include a variety of information like equipment documentation, operating instructions, checklists, end-of-task feedback forms and the likes. Now, the problem is that most Asset Lifecycle Management applications do not provide a simple and efficient solution for process printing with document attachments. Work order forms can be easily printed but attachments are usually left out of the printing process. This sounds like a minor problem, but when you are processing high volume of work orders on a regular basis, this inconvenience can result in important inefficiencies. In order to print work order and its related attachments, maintenance personnel need to print the work order details and then go back to the work order and open each individual attachment using the proper authoring application to view and print each document. The printed output is collated into a work order packet. The AutoVue Document Print Service products that were just released in April 2010 aim at helping organizations address the work order printing challenge. Customers and partners can leverage the AutoVue Document Print Services to build a complete printing solution that complements their existing print server solution with AutoVue's document- and platform-agnostic document print services. The idea is to leverage AutoVue's printing services to invoke printing either programmatically or manually directly from within the work order management application, and efficiently process the printing of complete work order packets, including all types of attachments, from office files to more advanced engineering documents like 2D CAD drawings. Oracle partners like MIPRO Consulting, specialists in PeopleSoft implementations, have already expressed interest in the AutoVue Document Print Service products for their ability to offer print services to the PeopleSoft ALM suite, so that customers are able to print packages of documents for maintenance personnel. For more information on the subject, please consult MIPRO Consulting's article entitled Unsung Value: Primavera and AutoVue Integration into PeopleSoft posted on their blog. The blog post entitled Introducing AutoVue Document Print Service provides additional information on how the solution works. We would also love to hear what your thoughts are on the topic, so please do not hesitate to post your comments/feedback on our blog. Related Articles: Introducing AutoVue Document Print Service Print Any Document Type with AutoVue Document Print Services

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  • Engagement: Don’t Forget Your Employees!

    - by Kellsey Ruppel
    By Mark Brown, Sr. Director, Oracle WebCenter  This week we want to focus on Employee Engagement, and how it is critical to your business. Today we hear and read a great deal about “Customer Engagement” – and rightly so, it is those customers, whether they be traditional paying customers, citizens, students, club members, or whomever it is that are “paying the bills”.  A more engaged customer is more likely to make it easier to pay those bills by buying more, giving good reviews, or spreading the word of how wonderful their experience was. But what about those who are providing those services, those who design and make those goods; why is it that all too often they are left out of conversations concerning engagement? In fact, it is critical that we consider our employees as customers since they are using internal systems that run your organization the same way customers use external systems. Studies have shown that an organization in which the employees feel “engaged” or better able to make decisions, do their jobs, and are connected to their peers have better return to their stakeholders. (shareholders).  On the surface this seems obvious, happy employees are more productive employees. But it leads to the question – how many of our existing policies, systems and processes are actually reducing that level of engagement? Let’s look at a couple examples. If posting new information that may be of great value to everyone in the larger organization is hard to do because we use an antiquated system, then we’re making it hard to share and increasing the potential for duplicate work. If it is not trivially obvious how to create and publish this post, then chances are very high that I’ll put it on the bottom of my queue. And finally, when critical information is spread across various systems, intranet sites, workgroups and peoples inboxes, then it is very hard to learn and grow from that information.  These may sound trivial, but how often do we push things off not because it is intellectually challenging, we may have the answer at our fingertips, but because it is hard to make that information readily available.  If an engaged employee is a productive employee, then what can we do to increase their level of engagement? We can start by looking for opportunities to provide self-documenting self-service solutions. Our newer employees grew up using simplified web interfaces everyday and they loathe calling a help-desk unless it is the last resort. Sadly, many of our enterprise applications have not kept pace and we all still have processes that are based on sending an email -- like discount approvals, vacation requests, or even offer-letter approvals.   My suggestion is to pick one highly visible, high-impact process where employees are either reticent to execute on the process or openly complain about how cumbersome it is and look at the mechanism for that process. If there are better ways, streamlined steps, better UIs that could be done, then you have a candidate to reconfigure that process and make it more engaging. Looking to better engage your employees? Start here!

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  • A Technique for Performing Cross-host Upgrades to FMW 11gR1

    - by reza.shafii
    The main tool used for the upgrade of iAS 10g mid-tier (data not stored in 10g meta-data repository schemas) environments to Fusion Middleware (FMW) 11gR1 is the FMW Upgrade Assistant (UA). This tool performs what we call an out-of-place upgrade which in a nut-shell means the following: Upgrade is performed by pointing the UA to a 10g source topology as well as an 11g destination topology. The destination topology must be created, using the standard FMW 11g installation and configuration process, prior to the execution of the UA. The UA carries over all of the required changes from the source environment to the destination. This approach has a number of advantages rooted in the fact that the source environment - which is presumably working well and serving its needs - is not disturbed during the upgrade process as the UA only performs read-only operations on it. The UA today can only perform such out-of-place upgrades when the source and destination topologies reside on the same machine. This can sometimes be an issue when the host on which the iAS 10g environment is installed is running at full capacity and installing new hardware for the purpose of the upgrade (in most cases what would be needed is extra memory) is completely infeasible. In such cases, upgrade across a different host is still possible by using the following technique: Backup your source environment and restore it on to a target machine. The backup and restore procedures for the iAS 10.1.2 components are described within this section of the release's Administration Guide. As described in the docs, the Oracle Application Server Backup and Recovery Tool provides capabilities for backing up the installation on one machine and restoring it on another which is exactly what you want to do for the purpose of cross host upgrade. Ensure that the restored environment on your target host is fully functional. Go through the upgrade steps on the target machine to perform the out-of-place upgrade using the UA. Although this process does add another big step to the overall upgrade process, it does make it possible to perform a cross-host upgrade to 11gR1 when necessary. The easiest approach would of course be to find a way of ensuring that the required hardware capacity for upgrade is available on the original 10g host. Using techniques such as scheduling the upgrade at low traffic times and/or temporarily stopping other processes running on the machine to clear up some memory might provide you the sufficient memory needed to perform the out-of-place upgrade and save you the need for using the backup/restore technique I have described in this post.

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  • The Loneliest Road in America and the OTN Garage

    - by rickramsey
    Source I never told anyone how the image of the OTN Garage on Facebook came to be. I took the Facebook picture on Route 50 in Nevada, USA, in October of 2010. I was riding from Colorado to Oracle OpenWorld in San Francisco, so it was probably October. Route 50 is known as "The Loneliest Road in America." There are roads across Nevada that have even LESS traffic, but Route 50 still one. desolate. road. Although I have seen stranger things while riding along Nevada's Extraterrestrial Highway, I still run across notable oddities every time I ride Route 50. Like the old man with a bandolero of water bottles jogging along the side of the highway in the middle of the day, 50 miles from the closest town. First ultra-marathoner I'd seen in action. He waved at me. Or the dozen Corvettes with California license plates driving toward me, all doing the speed limit in the middle of nowhere because they were being tailed by half a dozen Nevada state troopers. #fail. I don't remember which town I was in, but I noticed the building when I stopped at the gas station. While standing there pouring fuel into the Harley, the store caught my eye. So I pulled the bike in front and walked inside. The owner is a little old lady, about 100 years old. Most of the goods she had on the shelves looked like they had been placed there during WWII. She was itty bitty and could barely see over the counter, but she was so happy when I bought a bar of Hershey's chocolate that she gave me a five cent discount. I took a few pictures and, when I got back, Kemer Thomson, who sometimes blogs here, photoshopped the OTN Garage and Oil Change signs onto it. The bike is a 2009 Road King Classic with a Bob Dron fairing and a Corbin heated seat. The seat came in handy when I rode home over Tioga Pass. The Road King is a very comfy touring bike with a great Harley rumble. I'm kinda sorry I sold it. When I stopped for fuel about 75 miles down the road at the next town, I peeled back the chocolate bar. I had turned into powder. Probably 50 years ago. - Rick Website Newsletter Facebook Twitter

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  • Difference between Windows and Linux development environments?

    - by Ryan
    I have an interview coming up soon for a Business Analyst position and the recruiter mentioned some feedback from a prior candidate that was interviewed who said the interviewers asked him what the difference between a Windows and Linux development environment was. Are there some high level things I need to be aware of from a business point of view when working with a development team or designing an application on Windows vs Linux?

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