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• Help Desk Database Design

  - by user237244

  The company I work at has very specific and unique needs for a help desk system, so none of the open source systems will work for us. That being the case, I created a custom system using PHP and MySQL. It's far from perfect, but it's infinitely better than the last system they were using; trust me! It meets most of our needs quite nicely, but I have a question about the way I have the database set up. Here are the main tables: ClosedTickets ClosedTicketSolutions Locations OpenTickets OpenTicketSolutions Statuses Technicians When a user submits a help request, it goes in the "OpenTickets" table. As the technicians work on the problem, they submit entries with a description of what they've done. These entries go in the "OpenTicketSolutions" table. When the problem has been resolved, the last technician to work on the problem closes the ticket and it gets moved to the "ClosedTickets" table. All of the solution entries get moved to the "ClosedTicketSolutions" table as well. The other tables (Locations, Statuses, and Technicians) exist as a means of normalization (each location, status, and technician has an ID which is referenced). The problem I'm having now is this: When I want to view a list of all the open tickets, the SQL statement is somewhat complicated because I have to left join the "Locations", "Statuses", and "Technicians" tables. Fields from various tables need to be searchable as well. Check out how complicated the SQL statement is to search closed tickets for tickets submitted by anybody with a first name containing "John": SELECT ClosedTickets.*, date_format(ClosedTickets.EntryDate, '%c/%e/%y %l:%i %p') AS Formatted_Date, date_format(ClosedDate, '%c/%e/%y %l:%i %p') AS Formatted_ClosedDate, Concat(Technicians.LastName, ', ', Technicians.FirstName) AS TechFullName, Locations.LocationName, date_format(ClosedTicketSolutions.EntryDate, '%c/%e/%y') AS Formatted_Solution_EntryDate, ClosedTicketSolutions.HoursSpent AS SolutionHoursSpent, ClosedTicketSolutions.Tech_ID AS SolutionTech_ID, ClosedTicketSolutions.EntryText FROM ClosedTickets LEFT JOIN Technicians ON ClosedTickets.Tech_ID = Technicians.Tech_ID LEFT JOIN Locations ON ClosedTickets.Location_ID = Locations.Location_ID LEFT JOIN ClosedTicketSolutions ON ClosedTickets.TicketNum = ClosedTicketSolutions.TicketNum WHERE (ClosedTickets.FirstName LIKE '%John%') ORDER BY ClosedDate Desc, ClosedTicketSolutions.EntryDate, ClosedTicketSolutions.Entry_ID One thing that I'm not able to do right now is search both open and closed tickets at the same time. I don't think a union would work in my case. So I'm wondering if I should store the open and closed tickets in the same table and just have a field indicating whether or not the ticket is closed. The only problem I can forsee is that we have so many closed tickets already (nearly 30,000) so the whole system might perform slowly. Would it be a bad idea to combine the open and closed tickets?

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• Find Consecutive Rows & Calculate Duration

  - by MannyKo

  I have a set a of data that tells me if a couple of systems are available or not every 5 or 15 minutes increments. For now, the time increment shouldn't matter. The data looks like this: Status Time System_ID T 10:00 S01 T 10:15 S01 F 10:30 S01 F 10:45 S01 F 11:00 S01 T 11:15 S01 T 11:30 S01 F 11:45 S01 F 12:00 S01 F 12:15 S01 T 12:30 S01 F 10:00 S02 F 10:15 S02 F 10:30 S02 F 10:45 S02 F 11:00 S02 T 11:15 S02 T 11:30 S02 I want to create a view that tells when a system is NOT available (i.e. when it is F), from what time, to what time, and duration which is to - from. Desired results: System_ID From To Duration S01 10:30 11:00 00:30 S01 11:45 12:15 00:30 S02 10:00 11:00 01:00 Here is the script data: DROP SCHEMA IF EXISTS Sys_data CASCADE; CREATE SCHEMA Sys_data; CREATE TABLE test_data ( status BOOLEAN, dTime TIME, sys_ID VARCHAR(10), PRIMARY KEY (dTime, sys_ID) ); INSERT INTO test_data (status, dTime, sys_ID) VALUES (TRUE, '10:00:00', 'S01'); INSERT INTO test_data (status, dTime, sys_ID) VALUES (TRUE, '10:15:00', 'S01'); INSERT INTO test_data (status, dTime, sys_ID) VALUES (FALSE, '10:30:00', 'S01'); INSERT INTO test_data (status, dTime, sys_ID) VALUES (FALSE, '10:45:00', 'S01'); INSERT INTO test_data (status, dTime, sys_ID) VALUES (FALSE, '11:00:00', 'S01'); INSERT INTO test_data (status, dTime, sys_ID) VALUES (TRUE, '11:15:00', 'S01'); INSERT INTO test_data (status, dTime, sys_ID) VALUES (TRUE, '11:30:00', 'S01'); INSERT INTO test_data (status, dTime, sys_ID) VALUES (FALSE, '11:45:00', 'S01'); INSERT INTO test_data (status, dTime, sys_ID) VALUES (FALSE, '12:00:00', 'S01'); INSERT INTO test_data (status, dTime, sys_ID) VALUES (FALSE, '12:15:00', 'S01'); INSERT INTO test_data (status, dTime, sys_ID) VALUES (TRUE, '12:30:00', 'S01'); INSERT INTO test_data (status, dTime, sys_ID) VALUES (FALSE, '10:00:00', 'S02'); INSERT INTO test_data (status, dTime, sys_ID) VALUES (FALSE, '10:15:00', 'S02'); INSERT INTO test_data (status, dTime, sys_ID) VALUES (FALSE, '10:30:00', 'S02'); INSERT INTO test_data (status, dTime, sys_ID) VALUES (FALSE, '10:45:00', 'S02'); INSERT INTO test_data (status, dTime, sys_ID) VALUES (FALSE, '11:00:00', 'S02'); INSERT INTO test_data (status, dTime, sys_ID) VALUES (TRUE, '11:15:00', 'S02'); INSERT INTO test_data (status, dTime, sys_ID) VALUES (TRUE, '11:30:00', 'S02'); Thank you in advance!

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• Is there a way to have element behind a div (links) clickable in areas where the div is "transparent

  - by Adam

  I have a block element that is positioned absolutely and some other elements on page that are positioned fixed. The effect is the block on top floats over the page which works well. The links in the elements at the bottom underneath are not clickable. They shouldn't be when the content of the div is over them, but when the "marginal" areas which are transparent are over the links they are visible, but clicks only register to the covering div. The problem only happens when the padding covers the div. But if I just rely on the margin the bottom margin is ignored by browser so the scroll doesn't go high enough up. To solve this I resort to padding at the bottom. This is the problem. Is there a clean way around this? I realize I could have the underneath elements doubled and place on top, but opacity set to 0. That is an undesirable solution however. Sample of the problem: <!DOCTYPE html> <html lang='en' xml:lang='en' xmlns='http://www.w3.org/1999/xhtml'> <head> <style> #top, #bottom { position: fixed; border: 1 px solid #333; background-color: #eee; left: 100px; padding: 8px; } #top { top: 0; z-index: 1; } #bottom { bottom: 0; z-index: 2; } #contentWrapper { position: absolute; margin: 100px 0 0 0; /* Padding is used to make sure the scroll goes up further on the page */ padding: 0 0 100px 0; width: 600px; z-index: 3; } #content { border: 1 px solid #333; background-color: #eee; height: 1000px; } </style> </head> <body> <div id='top'><a href="#">Top link</a></div> <div id='bottom'><a href="#">Bottom link</a></div> <div id='contentWrapper'> <div id='content'>Some content</div> </div> </body> </html>

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• How can I use $(this) in a function called by the onClick event?

  - by tepkenvannkorn

  I want to set the current state to selected when clicking on each link. I can do this by: <ul class="places"> <li class="selected"> <a href="javascript:void(0)" onclick="myClick(0);"> <span class="date">Saturday November 2, 2013</span> <span class="time">10am – 12pm</span> <span class="location">Western Sydney Parklands</span> </a> </li> <li> <a href="javascript:void(0)" onclick="myClick(1);"> <span class="date">Saturday November 9, 2013</span> <span class="time">10am – 12pm</span> <span class="location">Bankstown High School</span> </a> </li> <li> <a href="javascript:void(0)" onclick="myClick(2);"> <span class="date">Tuesday November 12, 2013</span> <span class="time">9am – 11am</span> <span class="location">Greystanes Park</span> </a> </li> </ul> $(document).ready( function() { $('.places li a').click( function() { $('.places li').removeClass('selected'); $(this).parent().addClass('selected'); }); }); But this will double triggering onclick event an each link because the calling function myClick() is called to push data to map. Then I decided to implement these in the myClick() function: function myClick( id ) { google.maps.event.trigger(markers[id], 'click'); $('.places li').removeClass('selected'); $(this).parent().addClass('selected'); } The problem is that I cannot use $(this) to add class to its parent li. See what I have tried here. Any help would be very much appreciated. Thanks!

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• Enable Php Fastcgi and Get 500 Internal Server Error (Lighttpd)

  - by skycrew

  anyone can help me? I just got this problem today. Before this my site running smooth with Fastcgi enable but now its show 500 internal server error with below logs. I need to disable php fastcgi in LxAdmin so that my visitor can access my site but when I disable php fastgi, my web performance is very slow with high load to server. I also include the performance screenshot. What should I do? This are the error log I got: 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 24055 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 21622 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 3342 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3207) child exited, pid: 3342 status: 0 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 836 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 860 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 836 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 878 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 878 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 878 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 22325 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 852 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 24032 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 20402 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 3336 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:52: (mod_fastcgi.c.3207) child exited, pid: 3336 status: 0 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 855 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24448 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 860 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:52: (mod_cgi.c.1231) cgi died ? 2010-06-16 21:59:53: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24448 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:53: (mod_fastcgi.c.3254) response not received, request sent: 860 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:53: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24448 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:53: (mod_fastcgi.c.3254) response not received, request sent: 878 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:53: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24448 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:53: (mod_fastcgi.c.3254) response not received, request sent: 860 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:53: (mod_fastcgi.c.1731) connect failed: Connection refused on unix:/var/tmp/lighttpd/php.socket.lyrics-hub.com.3333-1 2010-06-16 21:59:53: (mod_fastcgi.c.2885) backend died; we'll disable it for 5 seconds and send the request to another backend instead: reconnects: 0 load: 1 2010-06-16 21:59:56: (server.c.1470) server stopped by UID = 0 PID = 24439 2010-06-16 22:00:23: (log.c.75) server started Performance Graph as below:- http://img404.imageshack.us/img404/3498/memorylxadmin.jpg

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• Enable Php Fastcgi and Get 500 Internal Server Error (Lighttpd)

  - by skycrew

  Hello everyone, anyone can help me? I just got this problem today. Before this my site running smooth with Fastcgi enable but now its show 500 internal server error with below logs. I need to disable php fastcgi in LxAdmin so that my visitor can access my site but when I disable php fastgi, my web performance is very slow with high load to server. I also include the performance screenshot. What should I do? This are the error log I got: 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 24055 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 21622 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 3342 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3207) child exited, pid: 3342 status: 0 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 836 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 860 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 836 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 878 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 878 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 878 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 22325 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 852 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 24032 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 20402 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 3336 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:52: (mod_fastcgi.c.3207) child exited, pid: 3336 status: 0 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 855 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24448 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 860 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:52: (mod_cgi.c.1231) cgi died ? 2010-06-16 21:59:53: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24448 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:53: (mod_fastcgi.c.3254) response not received, request sent: 860 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:53: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24448 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:53: (mod_fastcgi.c.3254) response not received, request sent: 878 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:53: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24448 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:53: (mod_fastcgi.c.3254) response not received, request sent: 860 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:53: (mod_fastcgi.c.1731) connect failed: Connection refused on unix:/var/tmp/lighttpd/php.socket.lyrics-hub.com.3333-1 2010-06-16 21:59:53: (mod_fastcgi.c.2885) backend died; we'll disable it for 5 seconds and send the request to another backend instead: reconnects: 0 load: 1 2010-06-16 21:59:56: (server.c.1470) server stopped by UID = 0 PID = 24439 2010-06-16 22:00:23: (log.c.75) server started Performance Graph as below:- http://img404.imageshack.us/img404/3498/memorylxadmin.jpg

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• Useful software for netbook?

  - by Moayad Mardini

  I'm looking for recommendations of good software that are particularly useful for netbooks. Software that run great on small screens and low CPU/RAM requirments. I'll start off with the following : Operating Systems: Ubuntu Netbook Remix. Easy Peasy: A fork of Ubuntu Netbook Remix that was once called UBuntu EEE. It isn't just for eeePCs though. Definitely worth a look if vanilla Netbook Remix isn't cutting it. (MarkM) Damn Small Linux (Source) Windows 7: With trimming the installation or compressing the Windows directory to fit on an 8GB SSD. (Will Eddins) nLite: A utility to install a lightweight version of Windows XP without the unnecessary components (like Media Player, Internet Explorer, Outlook Express, MSN Explorer, Messenger...). Utilites: TouchFreeze: To disable the touch pad while typing (Source) InSSIDer: Not only does it make it easier to find and keep a wireless connection, but it turns a netbook into the perfect mobile tool for troubleshooting wireless networks. (phenry) AltMove: Adds more functionality to your mouse for interacting with windows. (Rob) ASUS Font Resizer Utility and other tools by ASUS, specific to ASUS Eee PC series. Internet: Run FileZilla FTP client for a small screen : You can hide a lot of FileZilla's interface parts in the View menu, even the directory trees. Go into Settings = Interface and move the message log next to the transfer queue, if you haven't hidden them both or you want to see them. Select a theme with 16x16 icons. (Source) IDEs and Text Editors: Best lightweight IDE/Text Editor: A question on Stack Overflow that has many good suggestions of IDEs and general text editors for programmers. What’s a good linux C/C++ IDE for a low-res screen?: IDEs for Linux-powered netbooks. Online tools: Dropbox: Since the Netbook has limited disk space, you would like to use Cloud Apps like Dropbox and Ubuntu One so that you don't run out of space especially if you are on a holiday. Later when you go back to your desktop with big hard disk,you can take out the files from your dropbox repo. (Manish Sinha) Google products: like Docs, Calendar and Reader (aviraldg) Web sites and software lists: Netbookfiles.com: Netbook specific software downloads. Software Apps to Maximise your Netbook Battery Power: Netbooks are known for their portability. Not only are they small and lightweight but with their increased power efficiency, batteries can last much longer than conventional laptops. This also means you no longer have to carry a power adapter with you! Several brands emphasis the longevity of the battery as a strong selling point, and for those people who travel a lot, it sure is. Free Must-Have Netbook Apps: Finding software for netbooks can present challenges due to limited hard drive space, processor power, RAM, and screen real-estate. That doesn't mean you have to do without essential programs. The apps below cover all the bases -- entertainment, productivity, security, and communication -- without compromising on performance or usability. Best of all, they're free! Useful Netbook Software: With short battery lives and small resolution screens Netbooks, unlike many other computers on the market, could so with some specific software for their use. Now, not all of those I’ve found are specifically designed for Netbooks, but all are relevant. And they’re designed for Windows XP. The question is community wiki, so feel free to edit it. Updated, thank you all for suggestions.

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• IIS7 web farm - local or shared content?

  - by rbeier

  We're setting up an IIS7 web farm with two servers. Should each server have its own local copy of the content, or should they pull content directly from a UNC share? What are the pros and cons of each approach? We currently have a single live server WEB1, with content stored locally on a separate partition. A job periodically syncs WEB1 to a standby server WEB2, using robocopy for content and msdeploy for config. If WEB1 goes down, Nagios notifies us, and we manually run a script to move the IP addresses to WEB2's network interface. Both servers are actually VMs running on separate VMWare ESX 4 hosts. The servers are domain-joined. We have around 50-60 live sites on WEB1 - mostly ASP.NET, with a few that are just static HTML. Most are low-traffic "microsites". A few have moderate traffic, but none are massive. We'd like to change this so both WEB1 and WEB2 are actively serving content. This is mainly for reliability - if WEB1 goes down, we don't want to have to manually intervene to fail things over. Spreading the load is also nice, but the load is not high enough right now for us to need this. We're planning to configure our firewall to balance traffic across the two servers. It will detect when a server goes down and will send all the traffic to the remaining live server. We're planning to use sticky sessions for now... eventually we may move to SQL Server session state and stateless load balancing. But we need a way for the servers to share content. We were originally planning to move all the content to a UNC share. Our storage provider says they can set up a highly available SMB share for us. So if we go the UNC route, the storage shouldn't be a single point of failure. But we're wondering about the downsides to this approach: We'll need to change the physical paths for each site and virtual directory. There are also some projects that have absolute paths in their web.config files - we'll have to update those as well. We'll need to create a domain user for the web servers to access the share, and grant that user appropriate permissions. I haven't looked into this yet - I'm not sure if the application pool identity needs to be changed to this user, or if there's another way to tell IIS to use this account when connecting to the share. Sites will no longer be able to access their content if there's ever an Active Directory problem. In general, it just seems a lot more complicated, with more moving parts that could break. Our storage provider would create a volume for us on their redundant SAN. If I understand correctly, this SAN volume would be mounted on a VM running in their redundant VMWare environment; this VM would then expose the SMB share to our web servers. On the other hand, a benefit of the shared content approach is that we'd only need to deploy code to one place, and there would never be a temporary inconsistency between multiple copies of the content. This thread is pretty interesting, though some of these people are working at a much larger scale. I've just been discussing content so far, but we also need to think about configuration. I don't know if we can just use DFS replication for the applicationHost.config and other files, or if it's best to use the shared configuration feature with the config on a UNC share. What do you think? Thanks for your help, Richard

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• multiple puppet masters

  - by Oli

  I would like to set up an additional puppet master but have the CA server handled by only 1 puppet master. I have set this up as per the documentation here: http://docs.puppetlabs.com/guides/scaling_multiple_masters.html I have configured my second puppet master as follows: [main] ... ca = false ca_server = puppet-master1.test.net I am using passenger so I am a bit confused how the virtual-host.conf file should look for my second puppet-master2.test.net. Here is mine (updated as per Shane Maddens answer): LoadModule passenger_module /usr/lib/ruby/gems/1.8/gems/passenger-3.0.18/ext/apache2/mod_passenger.so PassengerRoot /usr/lib/ruby/gems/1.8/gems/passenger-3.0.18 PassengerRuby /usr/bin/ruby Listen 8140 <VirtualHost *:8140> ProxyPassMatch ^/([^/]+/certificate.*)$ https://puppet-master1.test.net:8140/$1 SSLEngine on SSLProtocol -ALL +SSLv3 +TLSv1 SSLCipherSuite ALL:!ADH:RC4+RSA:+HIGH:+MEDIUM:-LOW:-SSLv2:-EXP SSLCertificateFile /var/lib/puppet/ssl/certs/puppet-master2.test.net.pem SSLCertificateKeyFile /var/lib/puppet/ssl/private_keys/puppet-master2.test.net.pem #SSLCertificateChainFile /var/lib/puppet/ssl/ca/ca_crt.pem #SSLCACertificateFile /var/lib/puppet/ssl/ca/ca_crt.pem # If Apache complains about invalid signatures on the CRL, you can try disabling # CRL checking by commenting the next line, but this is not recommended. #SSLCARevocationFile /var/lib/puppet/ssl/ca/ca_crl.pem SSLVerifyClient optional SSLVerifyDepth 1 # The `ExportCertData` option is needed for agent certificate expiration warnings SSLOptions +StdEnvVars +ExportCertData # This header needs to be set if using a loadbalancer or proxy RequestHeader unset X-Forwarded-For RequestHeader set X-SSL-Subject %{SSL_CLIENT_S_DN}e RequestHeader set X-Client-DN %{SSL_CLIENT_S_DN}e RequestHeader set X-Client-Verify %{SSL_CLIENT_VERIFY}e DocumentRoot /etc/puppet/rack/public/ RackBaseURI / <Directory /etc/puppet/rack/> Options None AllowOverride None Order allow,deny allow from all </Directory> </VirtualHost> I have commented out the #SSLCertificateChainFile, #SSLCACertificateFile & #SSLCARevocationFile - this is not a CA server so not sure I need this. How would I get passenger to work with these? I would like to use ProxyPassMatch which I have configured as per the documentation. I don't want to specify a ca server in every puppet.conf file. I am getting this error when trying to get create a cert from a puppet client pointing to the second puppet master server (puppet-master2.test.net): [root@puppet-client2 ~]# puppet agent --test Error: Could not request certificate: Could not intern from s: nested asn1 error Exiting; failed to retrieve certificate and waitforcert is disabled On the puppet client I have this [main] server = puppet-master2.test.net What have I missed? -- update Here is a new virtual host file on my secondary puppet master. Is this correct? I have SSL turned off? LoadModule passenger_module /usr/lib/ruby/gems/1.8/gems/passenger-3.0.18/ext/apache2/mod_passenger.so PassengerRoot /usr/lib/ruby/gems/1.8/gems/passenger-3.0.18 PassengerRuby /usr/bin/ruby # you probably want to tune these settings PassengerHighPerformance on PassengerMaxPoolSize 12 PassengerPoolIdleTime 1500 # PassengerMaxRequests 1000 PassengerStatThrottleRate 120 RackAutoDetect Off RailsAutoDetect Off Listen 8140 <VirtualHost *:8140> SSLEngine off ProxyPassMatch ^/([^/]+/certificate.*)$ https://puppet-master1.test.net:8140/$1 # Obtain Authentication Information from Client Request Headers SetEnvIf X-Client-Verify "(.*)" SSL_CLIENT_VERIFY=$1 SetEnvIf X-SSL-Client-DN "(.*)" SSL_CLIENT_S_DN=$1 DocumentRoot /etc/puppet/rack/public/ RackBaseURI / <Directory /etc/puppet/rack/> Options None AllowOverride None Order allow,deny allow from all </Directory> </VirtualHost> Cheers, Oli

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• Magento installation problem on Nginx in Windows

  - by Nithin

  I am trying to install magento locally using nginx as the web server instead of Apache. I copied the magento folder to the html directory. When i try to call the magento folder, I get the 404 not found error. I am able to access other php files setup in the html folder and have PHP installed. Here is my config file: #user nobody; worker_processes 1; #error_log logs/error.log; #error_log logs/error.log notice; #error_log logs/error.log info; #pid logs/nginx.pid; events { worker_connections 1024; } http { include mime.types; default_type application/octet-stream; #log_format main '$remote_addr - $remote_user [$time_local] "$request" ' # '$status $body_bytes_sent "$http_referer" ' # '"$http_user_agent" "$http_x_forwarded_for"'; #access_log logs/access.log main; sendfile on; #tcp_nopush on; #keepalive_timeout 0; keepalive_timeout 65; #gzip on; server { listen 8080; server_name localhost; #charset koi8-r; #access_log logs/host.access.log main; location / { root html; index index.html index.htm index.php; } #error_page 404 /404.html; # redirect server error pages to the static page /50x.html # error_page 500 502 503 504 /50x.html; location = /50x.html { root html; allow all; } # proxy the PHP scripts to Apache listening on 127.0.0.1:80 # #location ~ \.php$ { # proxy_pass http://127.0.0.1; #} # pass the PHP scripts to FastCGI server listening on 127.0.0.1:9000 # location ~ \.php$ { root html; fastcgi_pass 127.0.0.1:9000; fastcgi_index index.php; fastcgi_param SCRIPT_FILENAME c:/nginx/html/$fastcgi_script_name; include fastcgi_params; } # deny access to .htaccess files, if Apache's document root # concurs with nginx's one # #location ~ /\.ht { # deny all; #} } # another virtual host using mix of IP-, name-, and port-based configuration # #server { # listen 8000; # listen somename:8080; # server_name somename alias another.alias; # location / { # root html; # index index.html index.htm; # } #} # HTTPS server # #server { # listen 443; # server_name localhost; # ssl on; # ssl_certificate cert.pem; # ssl_certificate_key cert.key; # ssl_session_timeout 5m; # ssl_protocols SSLv2 SSLv3 TLSv1; # ssl_ciphers ALL:!ADH:!EXPORT56:RC4+RSA:+HIGH:+MEDIUM:+LOW:+SSLv2:+EXP; # ssl_prefer_server_ciphers on; # location / { # root html; # index index.html index.htm; # } #} } How do I fix this? This is what I found in the error.log file : 2011/09/06 12:22:35 [error] 5632#0: *1 "/cygdrive/c/nginx/html/magento/index.php/install/index.html" is not found (20: Not a directory), client: 127.0.0.1, server: localhost, request: "GET /magento/index.php/install/ HTTP/1.1", host: "localhost:8080"

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• Problem Disabling Roaming Profiles on Grouped Users

  - by user43207

  I'm having some serious issues getting a group of users to stop using roaming profiles. As expected, I have roaming profiles enabled accross the domain. - But am doing GPO filtering, limiting the scope. I originally had it set to authenticated users for Roaming, but as the domain has branched out to multiple locations, I've limited the scope to only people that are near the central office. The GPO that I have linked filtered to a group I have created that include users that I don't want to have roaming profiles. This GPO is sitting at the root of the domain, with the "Forced" setting enabled, so it should override any setting below it. *On a side note, it is the ONLY GPO that I have set to "Forced" right now. I know the GPO is working, since I can see the original registy settings on a user that logged in under roaming profiles - and then that same user logging in after I made the Group Policy changes, the registry reflects a local profile. But unfortunately, even after making those settings - the user is given a roaming profile on one of the servers. A gpresult of that same user account (after the updated gpo) is listed in the code block below. You can see right at the top of that output, that it is infact dealing with a roaming profile. - And sure enough, on the server that's hosting the file share for roaming profiles, it creates a folder for the user once they log in. For testing purposes, I've deleted all copies of the user's profile, roaming and local. But the problem is still here. - So I'm aparently missing something in the group policy settings on a wider scale. Would anybody be able to point me in the direction of what I'm missing here? *gpresult /r*** Microsoft (R) Windows (R) Operating System Group Policy Result tool v2.0 Copyright (C) Microsoft Corp. 1981-2001 Created On 5/15/2010 at 8:59:00 AM RSOP data for ** on * : Logging Mode OS Configuration: Member Workstation OS Version: 6.1.7600 Site Name: N/A Roaming Profile: \\profiles$** Local Profile: C:\Users*** Connected over a slow link?: No USER SETTINGS CN=*****,OU=*****,OU=*****,OU=*****,DC=*****,DC=***** Last time Group Policy was applied: 5/15/2010 at 8:52:02 AM Group Policy was applied from: *****.*****.com Group Policy slow link threshold: 500 kbps Domain Name: USSLINDSTROM Domain Type: Windows 2000 Applied Group Policy Objects ----------------------------- ForceLocalProfilesOnly InternetExplorer_***** GlobalPasswordPolicy The following GPOs were not applied because they were filtered out ------------------------------------------------------------------- DAgentFirewallExceptions Filtering: Denied (Security) WSAdmin_***** Filtering: Denied (Security) NetlogonFirewallExceptions Filtering: Not Applied (Empty) NetLogon_***** Filtering: Denied (Security) WSUSUpdateScheduleManualInstall Filtering: Denied (Security) WSUSUpdateScheduleDaily_0300 Filtering: Denied (Security) WSUSUpdateScheduleThu_0100 Filtering: Denied (Security) AlternateSSLFirewallExceptions Filtering: Denied (Security) SNMPFirewallExceptions Filtering: Denied (Security) WSUSUpdateScheduleSun_0100 Filtering: Denied (Security) SQLServerFirewallExceptions Filtering: Denied (Security) WSUSUpdateScheduleTue_0100 Filtering: Denied (Security) WSUSUpdateScheduleSat_0100 Filtering: Denied (Security) DisableUAC Filtering: Denied (Security) ICMPFirewallExceptions Filtering: Denied (Security) AdminShareFirewallExceptions Filtering: Denied (Security) GPRefreshInterval Filtering: Denied (Security) ServeRAIDFirewallExceptions Filtering: Denied (Security) WSUSUpdateScheduleFri_0100 Filtering: Denied (Security) BlockFirewallExceptions(8400-8410) Filtering: Denied (Security) WSUSUpdateScheduleWed_0100 Filtering: Denied (Security) Local Group Policy Filtering: Not Applied (Empty) WSUS_***** Filtering: Denied (Security) LogonAsService_Idaho Filtering: Denied (Security) ReportServerFirewallExceptions Filtering: Denied (Security) WSUSUpdateScheduleMon_0100 Filtering: Denied (Security) TFSFirewallExceptions Filtering: Denied (Security) Default Domain Policy Filtering: Not Applied (Empty) DenyServerSideRoamingProfiles Filtering: Denied (Security) ShareConnectionsRemainAlive Filtering: Denied (Security) The user is a part of the following security groups --------------------------------------------------- Domain Users Everyone BUILTIN\Users BUILTIN\Administrators NT AUTHORITY\INTERACTIVE CONSOLE LOGON NT AUTHORITY\Authenticated Users This Organization LOCAL *****Users VPNAccess_***** NetAdmin_***** SiteAdmin_***** WSAdmin_***** VPNAccess_***** LocalProfileOnly_***** NetworkAdmin_***** LocalProfileOnly_***** VPNAccess_***** NetAdmin_***** Domain Admins WSAdmin_***** WSAdmin_***** ***** ***** Schema Admins ***** Enterprise Admins Denied RODC Password Replication Group High Mandatory Level

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• Does Apache ever give incorrect "out of threads" errors?

  - by Eli Courtwright

  Lately our Apache web server has been giving us this error multiple times per day: [Tue Apr 06 01:07:10 2010] [error] Server ran out of threads to serve requests. Consider raising the ThreadsPerChild setting We raised our ThreadsPerChild setting from 50 to 100, but we still get the error. Our access logs indicate that these errors never even happen at periods of high load. For example, here's an excerpt from our access log (ip addresses and some urls are edited for privacy). As you can see, the above error happened at 1:07 and only a small handful of requests occurred in the several minutes leading up to the error: 99.88.77.66 - - [06/Apr/2010:00:59:33 -0400] "GET /WebRepository/jquery/jquery-ui-1.7.1.custom/css/smoothness/images/ui-icons_222222_256x240.png HTTP/1.1" 304 - 99.88.77.66 - - [06/Apr/2010:00:59:34 -0400] "GET /WebRepository/jquery/jquery-ui-1.7.1.custom/css/smoothness/images/ui-bg_glass_75_dadada_1x400.png HTTP/1.1" 200 111 99.88.77.66 - - [06/Apr/2010:00:59:34 -0400] "GET /WebRepository/jquery/jquery-ui-1.7.1.custom/css/smoothness/images/ui-bg_glass_75_dadada_1x400.png HTTP/1.1" 200 111 99.88.77.66 - mpeu [06/Apr/2010:00:59:40 -0400] "GET /some/dynamic/content HTTP/1.1" 200 145049 55.44.33.22 - mpeu [06/Apr/2010:01:06:56 -0400] "GET /other/dynamic/content HTTP/1.1" 200 12311 55.44.33.22 - - [06/Apr/2010:01:06:56 -0400] "GET /WebRepository/jquery/jquery-ui-1.7.1.custom/css/smoothness/jquery-ui-1.7.1.custom.css HTTP/1.1" 304 - 55.44.33.22 - - [06/Apr/2010:01:06:56 -0400] "GET /WebRepository/jquery/jquery-ui-1.7.1.custom/js/jquery-1.3.2.min.js HTTP/1.1" 304 - 55.44.33.22 - - [06/Apr/2010:01:06:56 -0400] "GET /WebRepository/jquery/jquery-ui-1.7.1.custom/js/jquery-ui-1.7.1.custom.min.js HTTP/1.1" 304 - 55.44.33.22 - - [06/Apr/2010:01:06:56 -0400] "GET /WebRepository/jquery.tablesorter.min.js HTTP/1.1" 304 - 55.44.33.22 - - [06/Apr/2010:01:06:56 -0400] "GET /WebRepository/date.js HTTP/1.1" 304 - 55.44.33.22 - - [06/Apr/2010:01:06:56 -0400] "GET /WebRepository/pdfs/image1.gif HTTP/1.1" 304 - 55.44.33.22 - - [06/Apr/2010:01:06:56 -0400] "GET /WebRepository/pdfs/image2.png HTTP/1.1" 304 - 55.44.33.22 - - [06/Apr/2010:01:06:56 -0400] "GET /WebRepository/pdfs/image3.png HTTP/1.1" 304 - 55.44.33.22 - - [06/Apr/2010:01:06:56 -0400] "GET /WebRepository/pdfs/image4.png HTTP/1.1" 304 - 55.44.33.22 - - [06/Apr/2010:01:06:56 -0400] "GET /WebRepository/pdfs/image5.png HTTP/1.1" 304 - 55.44.33.22 - - [06/Apr/2010:01:06:56 -0400] "GET /WebRepository/pdfs/image6.png HTTP/1.1" 304 - 55.44.33.22 - - [06/Apr/2010:01:06:56 -0400] "GET /WebRepository/pdfs/image7.png HTTP/1.1" 304 - 55.44.33.22 - - [06/Apr/2010:01:06:57 -0400] "GET /WebRepository/pdfs/image8.png HTTP/1.1" 304 - 55.44.33.22 - - [06/Apr/2010:01:06:57 -0400] "GET /WebRepository/pdfs/image9.png HTTP/1.1" 304 - 55.44.33.22 - - [06/Apr/2010:01:06:57 -0400] "GET /WebRepository/pdfs/imageA.png HTTP/1.1" 304 - 55.44.33.22 - - [06/Apr/2010:01:06:57 -0400] "GET /WebRepository/jquery/jquery-ui-1.7.1.custom/css/smoothness/images/ui-bg_flat_75_ffffff_40x100.png HTTP/1.1" 304 - 55.44.33.22 - - [06/Apr/2010:01:06:59 -0400] "GET /WebRepository/jquery/jquery-ui-1.7.1.custom/css/smoothness/images/ui-bg_highlight-soft_75_cccccc_1x100.png HTTP/1.1" 304 - 55.44.33.22 - - [06/Apr/2010:01:06:59 -0400] "GET /WebRepository/jquery/jquery-ui-1.7.1.custom/css/smoothness/images/ui-bg_glass_75_e6e6e6_1x400.png HTTP/1.1" 200 110 55.44.33.22 - - [06/Apr/2010:01:06:59 -0400] "GET /WebRepository/jquery/jquery-ui-1.7.1.custom/css/smoothness/images/ui-bg_glass_75_e6e6e6_1x400.png HTTP/1.1" 200 110 11.22.33.44 - mpeu [06/Apr/2010:01:18:03 -0400] "GET /other/dynamic/content HTTP/1.1" 200 12311 11.22.33.44 - - [06/Apr/2010:01:18:03 -0400] "GET /WebRepository/jquery/jquery-ui-1.7.1.custom/js/jquery-1.3.2.min.js HTTP/1.1" 304 - 11.22.33.44 - - [06/Apr/2010:01:18:04 -0400] "GET /WebRepository/jquery/jquery-ui-1.7.1.custom/css/smoothness/jquery-ui-1.7.1.custom.css HTTP/1.1" 200 27374 11.22.33.44 - - [06/Apr/2010:01:18:04 -0400] "GET /WebRepository/jquery/jquery-ui-1.7.1.custom/js/jquery-ui-1.7.1.custom.min.js HTTP/1.1" 304 - 11.22.33.44 - - [06/Apr/2010:01:18:04 -0400] "GET /WebRepository/jquery.tablesorter.min.js HTTP/1.1" 200 12795 11.22.33.44 - - [06/Apr/2010:01:18:04 -0400] "GET /WebRepository/date.js HTTP/1.1" 200 25809 For what it's worth, we're running the version of Apache that ships with Oracle 10g (some 2.0 version), and we're using mod_plsql to generate our dynamic content. Since the Apache server runs as a separate process and the database doesn't record any problems when this error occurs, I'm doubtful that Oracle is the problem. Unfortunately, the errors are freaking out our sysadmins, who are inclined to blame any and all problems which occur with the server on this error. Is this a known bug in Apache that I simply haven't been able to find any reference to through Google?

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• Internal drives vs USB-3 with external SSD or eSata with External SSD

  - by normstorm

  I have a need to carry VMWare Virtual Machines with me for work. These are very large files (each VM is 20GB or more) and I carry around about 40 to 50 VM's to simulate different software configurations for different client needs. Key: they won't fit on the internal hard drive of my current laptop. I currently execute the VM's from an external 7200RPM 2.5" USB-2 drive. I keep copies of the VM's on other 5400 external USB-2 drives. The VM's work from this drive, but they are slow, costing me much time and frustration. It can take upwards of 30 minutes just to make a copy of one of the VM's. They can take upwards of 10-15 minutes to fully launch and then they operate sluggishly. I am buying a new laptop (Core I7, 8GB RAM and other high-end specs). I intend to buy an SSD for the O/S volume (C:). This SSD will not be large enough to hold the VM's. I have always wanted a second internal hard drive to operate the VM's. To have two hard drives, though, I am finding that I will have to go to a 17" laptop which would be bulky/heavy. I am instead considering purchasing a 15" laptop with either an eSATA port or USB-3 ports and then purchasing two external drives. One of the drives might be an external SSD (maybe OCX brand) for operating the VM's and the other a 7400RPM 1TB hard drive for carrying around the VM's not currently in use. The question is which options would give me the biggest bang for the buck and the weight: 1) 2nd Internal SSD hard drive. This would mean buying a 17" laptop with two drive "bays". The first bay would hold an SSD drive for the C: drive. I would leave the first bay empty from the manufacture and then purchase/install an aftermarket SSD drive. This second SSD drive would have to be very large (256 GB), which would be expensive. I would still also need another external hard drive for carrying around the VM's not in use. 2) 2nd internal hard drive - 7400 RPM. Again, a 17" laptop would be required, but there are models available with on SSD drive for the C: drive and a second 7200 RPM hard drives. The second drive could probably be large enough to hold the VM's in use as well as those not in use. But would it be fast enough to drive the VM's? 3) USB-3 with External SSD. I could buy a 15" laptop with an SSD drive for the C: drive and a second hard drive for general files. I would operate the VM's from an external USB-3 SSD drive and have a third USB-3 external 7200 RPM drive for holding the VM's not in use. 4) eSATA with External SSD. Ditto, just eSATA instead of USB-3 5) USB-3 with External 7400 RPM drive. Ditto, but the drive running the VM's would be USB-3 attached 7400 RPM drives rather than SSD. 6) eSATA with External 7400 RPM drive. Dittor, but the drive running the VM's would be eSATA attached 7400 RPM drives rather than SSD. Any thoughts on this and any creative solutions?

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• Wireless AAA for a small, bandwidth-limited hotel.

  - by Anthony Hiscox

  We (the tech I work with and myself) live in a remote northern town where Internet access is somewhat of a luxury, and bandwidth is quite limited. Here, overage charges ranging from few hundreds, to few thousands of dollars a month, is not uncommon. I myself incur regular monthly charges just through my regular Internet usage at home (I am allowed 10G for $60CAD!) As part of my work, I have found myself involved with several hotels that are feeling this. I know that I can come up with something to solve this problem, but I am relatively new to system administration and I don't want my dreams to overcome reality. So, I pass these ideas on to you, those with much more experience than I, in hopes you will share some of your thoughts and concerns. This system must be cost effective, yes the charges are high here, but the trust in technology is the lowest I've ever seen. Must be capable of helping client reduce their usage (squid) Allow a limited (throughput and total usage) amount of free Internet, as this is often franchise policy. Allow a user to track their bandwidth usage Allow (optional) higher speed and/or usage for an additional charge. This fee can be obtained at the front desk on checkout and should not require the use of PayPal or Credit Card. Unfortunately some franchises have ridiculous policies that require the use of a third party remote service to authenticate guests to your network. This means WPA is out, and it also means that I do not auth before Internet usage, that will be their job. However, I do require the ABILITY to perform authentication for Internet access if a hotel does not have this policy. I will still have to track bandwidth (under a guest account by default) and provide the same limiting, however the guest often will require a complete 'unlimited' access, in terms of existence, not throughput. Provide firewalling capabilities for hotels that have nothing, Office, and Guest network segregation (some of these guys are running their office on the guest network, with no encryption, and a simple TOS to get on!) Prevent guests from connecting to other guests, however provide a means to allow this to happen. IE. Each guest connects to a page and allows the other guest, this writes a iptables rule (with python-netfilter) and allows two rooms to play a game, for instance. My thoughts on how to implement this. One decent box (we'll call it a router now) with a lot of ram, and 3 NIC's: Internet Office Guests (AP's + In Room Ethernet) Router Firewall Rules Guest can talk to router only, through which they are routed to where they need to go, including Internet services. Office can be used to bridge Office to Internet if an existing solution is not in place, otherwise, it simply works for a network accessible web (webmin+python-webmin?) interface. Router Software: OpenVZ provides virtualization for a few services I don't really trust. Squid, FreeRADIUS and Apache. The only service directly accessible to guests is Apache. Apache has mod_wsgi and django, because I can write quickly using django and my needs are low. It also potentially has the FreeRADIUS mod, but there seems to be some caveats with this. Firewall rules are handled on the router with iptables. Webmin (or a custom django app maybe) provides abstracted control over any features that the staff may need to access. Python, if you haven't guessed it's the language I feel most comfortable in, and I use it for almost everything. And finally, has this been done, is it a overly massive project not worth taking on for one guy, and/or is there some tools I'm missing that could be making my life easier? For the record, I am fairly good with Python, but not very familiar with many other languages (I can struggle through PHP, it's a cosmetic issue there). I am also an avid linux user, and comfortable with config files and command line. Thank you for your time, I look forward to reading your responses. Edit: My apologies if this is not a Q&A in the sense that some were expecting, I'm just looking for ideas and to make sure I'm not trying to do something that's been done. I'm looking at pfSense now as a possible start for what I need.

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• svnstat script

  - by Kyle Hodgson

  So I'm building out a shell script to check out all of our relevant svn repositories for analysis in svnstat. I've gotten all of this to work manually, now I'm writing up a bash script in cygwin on my Vista laptop, as I intend to move this to a Linux server at some point. Edit: I gave up on this and wrote a simple .bat script. I'll figure out the Linux deployment some other way. Edit: added the sleep 30 and svn log commands. I can tell now, with the svn log command, that it's not getting to the svn log ... this time, it did Applications, and ran the log, and then check out Database, and froze. I'll put the sleep 30 before and after the log this time. co2.sh #!/bin/bash function checkout { mkdir $1 svn checkout svn://dev-server/$1 $1 svn log --verbose --xml >> svn.log $1 sleep 30 } cd /cygdrive/c/Users/My\ User/Documents/Repos/wc checkout Applications checkout Database checkout WebServer/www.mysite.com checkout WebServer/anotherhost.mysite.com checkout WebServer/AnotherApp checkout WebServer/thirdhost.mysite.com checkout WebServer/fourthhost.mysite.com checkout WebServer/WebServices It works, for the most part - but for some reason it has a tendency to stop working after a few repositories, usually right after finishing a repository before going to the next one. When it fails, it will not recover on its own. I've tried commenting out the svn line, it goes in and creates all the directories just fine when I do that - so its not that. I'm looking for direction as well as direct advice. Cygwin has been very stable for me, but I did start using the native rxvt instead of "bash in a cmd.exe window" recently. I don't think that's the problem, as I've left top on remote systems running all night and rxvt didn't seem to mind. Also I haven't done any bash scripting in cygwin so I suppose this might not be recommended; though I can't see why not. I don't want all of WebServer, hence me only checking out certain folders like that. What I suspect is that something is hanging up the svn checkout. Any ideas here? Edit: this time when I hit ctrl+z to cancel out, I forgot I was on Windows and typed ps to see if the job was still running; and as you can see there are lots of svn processes hanging around... strange. Kyle Hodgson@KyleHodgson-PC ~/winUser/Documents/Repos $ Kyle Hodgson@KyleHodgson-PC ~/winUser/Documents/Repos $ jobs [1]- Stopped bash co2.sh [2]+ Stopped ./co2.sh Kyle Hodgson@KyleHodgson-PC ~/winUser/Documents/Repos $ kill %1 [1]- Stopped bash co2.sh Kyle Hodgson@KyleHodgson-PC ~/winUser/Documents/Repos $ [1]- Terminated bash co2.sh Kyle Hodgson@KyleHodgson-PC ~/winUser/Documents/Repos $ Kyle Hodgson@KyleHodgson-PC ~/winUser/Documents/Repos $ Kyle Hodgson@KyleHodgson-PC ~/winUser/Documents/Repos $ ps PID PPID PGID WINPID TTY UID STIME COMMAND 7872 1 7872 2340 0 1000 Jun 29 /usr/bin/svn 7752 1 6140 7828 1 1000 Jun 29 /usr/bin/svn 6192 1 5044 2192 1 1000 Jun 30 /usr/bin/svn 7292 1 7452 1796 1 1000 Jun 30 /usr/bin/svn 6236 1 7304 7468 2 1000 Jul 2 /usr/bin/svn 1564 1 5032 7144 2 1000 Jul 2 /usr/bin/svn 9072 1 3960 6276 3 1000 Jul 3 /usr/bin/svn 5876 1 5876 5876 con 1000 11:22:10 /usr/bin/rxvt 924 5876 924 10192 4 1000 11:22:10 /usr/bin/bash 7212 1 7332 5584 4 1000 13:17:54 /usr/bin/svn 9412 1 5480 8840 4 1000 15:38:16 /usr/bin/svn S 8128 924 8128 9452 4 1000 17:38:05 /usr/bin/bash 9132 8128 8128 8172 4 1000 17:43:25 /usr/bin/svn 3512 1 3512 3512 con 1000 17:43:50 /usr/bin/rxvt I 10200 3512 10200 6616 5 1000 17:43:51 /usr/bin/bash 9732 1 9732 9732 con 1000 17:45:55 /usr/bin/rxvt 3148 9732 3148 8976 6 1000 17:45:55 /usr/bin/bash 5856 3148 5856 876 6 1000 17:51:00 /usr/bin/vim 7736 924 7736 8036 4 1000 17:53:26 /usr/bin/ps Kyle Hodgson@KyleHodgson-PC ~/winUser/Documents/Repos $ jobs [2]+ Stopped ./co2.sh Kyle Hodgson@KyleHodgson-PC ~/winUser/Documents/Repos $ Here's an strace on the PID of the hung svn program, it's been like this for hours. Looks like its just doing nothing. I keep suspecting that some interruption on the server is causing this; does svn have a locking mechanism I'm not aware of? Kyle Hodgson@KyleHodgson-PC ~/winUser/Documents/Repos $ strace -p 7304 ********************************************** Program name: C:\cygwin\bin\svn.exe (pid 7304, ppid 6408) App version: 1005.25, api: 0.156 DLL version: 1005.25, api: 0.156 DLL build: 2008-06-12 19:34 OS version: Windows NT-6.0 Heap size: 402653184 Date/Time: 2009-07-06 18:20:11 **********************************************

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• Useful Command-line Commands on Windows

  - by Sung Meister

  The aim for this Wiki is to promote using a command to open up commonly used applications without having to go through many mouse clicks - thus saving time on monitoring and troubleshooting Windows machines. Answer entries need to specify Application name Commands Screenshot (Optional) Shortcut to commands && - Command Chaining %SYSTEMROOT%\System32\rcimlby.exe -LaunchRA - Remote Assistance (Windows XP) appwiz.cpl - Programs and Features (Formerly Known as "Add or Remove Programs") appwiz.cpl @,2 - Turn Windows Features On and Off (Add/Remove Windows Components pane) arp - Displays and modifies the IP-to-Physical address translation tables used by address resolution protocol (ARP) at - Schedule tasks either locally or remotely without using Scheduled Tasks bootsect.exe - Updates the master boot code for hard disk partitions to switch between BOOTMGR and NTLDR cacls - Change Access Control List (ACL) permissions on a directory, its subcontents, or files calc - Calculator chkdsk - Check/Fix the disk surface for physical errors or bad sectors cipher - Displays or alters the encryption of directories [files] on NTFS partitions cleanmgr.exe - Disk Cleanup clip - Redirects output of command line tools to the Windows clipboard cls - clear the command line screen cmd /k - Run command with command extensions enabled color - Sets the default console foreground and background colors in console command.com - Default Operating System Shell compmgmt.msc - Computer Management control.exe /name Microsoft.NetworkAndSharingCenter - Network and Sharing Center control keyboard - Keyboard Properties control mouse(or main.cpl) - Mouse Properties control sysdm.cpl,@0,3 - Advanced Tab of the System Properties dialog control userpasswords2 - Opens the classic User Accounts dialog desk.cpl - opens the display properties devmgmt.msc - Device Manager diskmgmt.msc - Disk Management diskpart - Disk management from the command line dsa.msc - Opens active directory users and computers dsquery - Finds any objects in the directory according to criteria dxdiag - DirectX Diagnostic Tool eventvwr - Windows Event Log (Event Viewer) explorer . - Open explorer with the current folder selected. explorer /e, . - Open explorer, with folder tree, with current folder selected. F7 - View command history find - Searches for a text string in a file or files findstr - Find a string in a file firewall.cpl - Opens the Windows Firewall settings fsmgmt.msc - Shared Folders fsutil - Perform tasks related to FAT and NTFS file systems ftp - Transfers files to and from a computer running an FTP server service getmac - Shows the mac address(es) of your network adapter(s) gpedit.msc - Group Policy Editor gpresult - Displays the Resultant Set of Policy (RSoP) information for a target user and computer httpcfg.exe - HTTP Configuration Utility iisreset - To restart IIS InetMgr.exe - Internet Information Services (IIS) Manager 7 InetMgr6.exe - Internet Information Services (IIS) Manager 6 intl.cpl - Regional and Language Options ipconfig - Internet protocol configuration lusrmgr.msc - Local Users and Groups Administrator msconfig - System Configuration notepad - Notepad? ;) mmsys.cpl - Sound/Recording/Playback properties mode - Configure system devices more - Displays one screen of output at a time mrt - Microsoft Windows Malicious Software Removal Tool mstsc.exe - Remote Desktop Connection nbstat - displays protocol statistics and current TCP/IP connections using NBT ncpa.cpl - Network Connections netsh - Display or modify the network configuration of a computer that is currently running netstat - Network Statistics net statistics - Check computer up time net stop - Stops a running service. net use - Connects a computer to or disconnects a computer from a shared resource, or displays information about computer connections odbcad32.exe - ODBC Data Source Administrator pathping - A traceroute that collects detailed packet loss stats perfmon - Opens Reliability and Performance Monitor ping - Determine whether a remote computer is accessible over the network powercfg.cpl - Power management control panel applet quser - Display information about user sessions on a terminal server qwinsta - See disconnected remote desktop sessions reg.exe - Console Registry Tool for Windows regedit - Registry Editor rasdial - Connects to a VPN or a dialup network robocopy - Backup/Restore/Copy large amounts of files reliably rsop.msc - Resultant Set of Policy (shows the combined effect of all group policies active on the current system/login) runas - Run specific tools and programs with different permissions than the user's current logon provides sc - Manage anything you want to do with services. schtasks - Enables an administrator to create, delete, query, change, run and end scheduled tasks on a local or remote system. secpol.msc - Local Security Settings services.msc - Services control panel set - Displays, sets, or removes cmd.exe environment variables. set DIRCMD - Preset dir parameter in cmd.exe start - Starts a separate window to run a specified program or command start. - opens the current directory in the Windows Explorer. shutdown.exe - Shutdown or Reboot a local/remote machine subst.exe - Associates a path with a drive letter, including local drives systeminfo -Displays a comprehensive information about the system taskkill - terminate tasks by process id (PID) or image name tasklist.exe - List Processes on local or a remote machine taskmgr.exe - Task Manager telephon.cpl - Telephone and Modem properties timedate.cpl - Date and Time title - Change the title of the CMD window you have open tracert - Trace route wmic - Windows Management Instrumentation Command-line winver.exe - Find Windows Version wscui.cpl - Windows Security Center wuauclt.exe - Windows Update AutoUpdate Client

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• disk-to-disk backup without costly backup redundancy?

  - by AaronLS

  A good backup strategy involves a combination of 1) disconnected backups/snapshots that will not be affected by bugs, viruses, and/or security breaches 2) geographically distributed backups to protect against local disasters 3) testing backups to ensure that they can be restored as needed Generally I take an onsite backup daily, and an offsite backup weekly, and do test restores periodically. In the rare circumstance that I need to restore files, I do some from the local backup. Should a catastrophic event destroy the servers and local backups, then the offsite weekly tape backup would be used to restore the files. I don't need multiple offsite backups with redundancy. I ALREADY HAVE REDUNDANCY THROUGH THE USE OF BOTH LOCAL AND REMOTE BACKUPS. I have recovery blocks and par files with the backups, so I already have protection against a small percentage of corrupt bits. I perform test restores to ensure the backups function properly. Should the remote backups experience a dataloss, I can replace them with one of the local backups. There are historical offsite backups as well, so if a dataloss was not noticed for a few weeks(such as a bug/security breach/virus), the data could be restored from an older backup. By doing this, the only scenario that poses a risk to complete data loss would be one where both the local, remote, and servers all experienced a data loss in the same time period. I'm willing to risk that happening since the odds of that trifecta negligibly small, and the data isn't THAT valuable to me. So I hope I have emphasized that I don't need redundancy in my offsite backups because I have covered all the bases. I know this exact technique is employed by numerous businesses. Of course there are some that take multiple offsite backups, because the data is so incredibly valuable that they don't even want to risk that trifecta disaster, but in the majority of cases the trifecta disaster is an accepted risk. I HAD TO COVER ALL THIS BECAUSE SOME PEOPLE DON'T READ!!! I think I have justified my backup strategy and the majority of businesses who use offsite tape backups do not have any additional redundancy beyond what is mentioned above(recovery blocks, par files, historical snapshots). Now I would like to eliminate the use of tapes for offsite backups, and instead use a backup service. Most however are extremely costly for $/gb/month storage. I don't mind paying for transfer bandwidth, but the cost of storage is way to high. All of them advertise that they maintain backups of the data, and I imagine they use RAID as well. Obviously if you were using them to host servers this would all be necessary, but for my scenario, I am simply replacing my offsite backups with such a service. So there is no need for RAID, and absolutely no value in another layer of backups of backups. My one and only question: "Are there online data-storage/backup services that do not use redundancy or offer backups(backups of my backups) as part of their packages, and thus are more reasonably priced?" NOT my question: "Is this a flawed strategy?" I don't care if you think this is a good strategy or not. I know it pretty standard. Very few people make an extra copy of their offsite backups. They already have local backups that they can use to replace the remote backups if something catastrophic happens at the remote site. Please limit your responses to the question posed. Sorry if I seem a little abrasive, but I had some trolls in my last post who didn't read my requirements nor my question, and were trying to go off answering a totally different question. I made it pretty clear, but didn't try to justify my strategy, because I didn't ask about whether my strategy was justifyable. So I apologize if this was lengthy, as it really didn't need to be, but since there are so many trolls here who try to sidetrack questions by responding without addressing the question at hand.

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• CPU Temperature sensor wrong?

  - by Matias Nino

  Everest Ultimate is suddenly telling me that the CPU temperature (and core temps) for my E6850 Core 2 Duo is 72 degrees Celsius. When I stress-test the machine, the temp goes up to 91 degrees and the CPU actually throttles. System remains stable though. For over a year now, my CPU has run very cool (40's) with a large commercial copper heatsink/fan that I bought separately. To top it off, I removed the cover of the box and felt the cpu heatsink and it wasn't even warm. Is there such a thing as a CPU temp sensor showing the wrong readings? Any tips would help. UPDATE #1 Temp is also just as high in BIOS. So that leads me to believe it's a CPU seating issue (even though I used thermal paste to seat it two years ago when I built the machine) UPDATE #2 Well. I removed the heatsink and cleaned off the original thermal paste (which was somewhat crusty). I polished the surface, re-applied some new paste, and reseated the heat sink. After powering it up, there was no noticeable change in the temp - ideling at 74. Ran the stress test and it went up to 94 degrees before being 100% throttled. I let it sit at 94 degrees for 20 minutes straight and the computer didn't even flinch. I then immediately shut it off and opened the case and felt around. The heatsink was completely cold to the touch. Even the copper rods were cold. The area near contact with the CPU was slightly warm but not hot to touch. Then I ran REALTEMP, which is supposedly more accurate and it told me the CPU was at 104 degrees. (LOL) At this point, I'm thinking no doubt the cpu's sensor is wrong. Sidenote: the BIOS has the latest version so no option to flash there. Reverting hasn't been known to help from what I've read. What pisses me off is the false temps force the CPU to artificially throttle from 3GHz down to 2GHz and my CPU fan is cranking at full force all the time. Should I call intel and tell them to send me another E6850? SOLUTION UPDATE I switched the processor out with another one and got the same obscene temperatures with the new processor followed by a heatsink that was cool to touch. My suspicion in the heatsink was suddenly renewed. I swapped it out with the stock heatsink/fan and lo and behold the temperatures returned to the normal 35C-50C. Even though the thermal paste was visibly flattened out every time I removed it, it looks like the heatsink was still not pressing hard enough on the CPU to effectively conduct the heat. The heatsink is a Masscool 8Wa741, which screws into a standard position on a mount on the back of the MOBO. Only thing I can surmise after 2 years of use was that, over time, the heatsink pressure on the CPU gave way until the heat began to be ineffectively conducted. Lessons learned: Intel CPU's can run SUPER HOT (upwards of 95C) and still be stable. Heatsink's need to be VERY firmly pressed against the CPU to conduct heat.

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• What are the pitfalls of hardlinked files on my desktop PC?

  - by MountainX

  All the identical-content files on my PC are now hardlinked. (My data is completely de-duplicated. It is a consequence of the way I copied my data from my old computer.) What pitfalls do I need to be aware of now that certain actions on one file could silently affect a number of other files? I know that deleting the file I'm working on is not a problem (assuming I deleted it on purpose). It doesn't affect any of the other hardlinked files and I don't see that the delete action would lead to unexpected side effects. Moving or renaming the file is not a problem. I don't see any unexpected consequences. I don't think copying hardlinked files is a problem, but I'm not as confident about any unexpected consequences in this regard. What I have seen is that making a copy (to the same disk) of a hardlinked file with cp keeps the copy hardlinked (i.e., inode number doesn't change in the copy). Copying to another filesystem obviously breaks the hardlink. (I guess one pitfall is forgetting this fact, given that my PC has 3 hard disks.) Changing permissions does affect all linked files. So far this has proven handy. (I made a large number of the hardlinked files read-only.) None of the operations above seem to produce any major unexpected consequences. However, as was pointed out to me by Daniel Beck in a comment, editing or modifying a file can sometimes be a problem. It depends on the tool and maybe the type of edit. (For example, editing small text files using sed seems to always break the link while using nano doesn't.) This introduces the chance that editing one file could affect all the hardlinked files (i.e., alter the original inode). My proposed solution to this is to make all hardlinked files read-only (and that is already mostly the case). If I can't do that for some files, I will unlink those particular files. Is there any problem with this read-only approach? I'm assuming that if I go to edit a file and find it to be read-only, I'll remember to unlink that filename while making it writable. So one pitfall might be forgetting this rule. In that case, I'll have to rely on my backups. Am I correct in the above statements? And what else do I need to know? BTW, I'm running Kubuntu 12.04. I'm also using btrfs. (I have 2 SSD's and 1 HDD in the PC. I will also be adding an external USB HDD. I'm also connected to a network and I mount some NFS shares. I don't assume any of these last bits are relevant to the question, but I'm adding them just in case.) BTW, since I have more than one drive (with separate file systems), to unlink any file all I have to do is copy it to another drive, then move it back. However, using sed also works (in my testing). Here's my script: sed -i 's/\(.\)/\1/' file1 Surprisingly, this even unlinks zero byte files. In my testing it also appears to work on non-text files without any special options. (But I understand that the --binary option might be needed on Windows, MS-DOS and Cygwin.) However, copying to another disk and moving back may be the best way to unlink. For my use-case, unlink command doesn't really "unlink", rather it "removes".

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• Ubuntu server random hangups.

  - by Ebbe

  Hello all. this is my first post to this forum which I found through the superb podcast "It Conversations" from StackOverFlow. I am quite in my role as server administrator for an exhibition center in London. Basically we have a central file and sql server to which roughly 40 stations connects to to upload/download data used/captured by a set of applications. Over the last weeks we have experienced a few random hangups to our applications, and as it always happen to multiple applications simultaneously I do not believe that the applications are the source of the problem. We also monitor the network using Dartware Intermapper which indicates that all switches and stations on the network has been reachable during the downtime. Thus, its all pointing to the server. I have been looking through all log files I can think of and the only thing so far that I have found suspicious is the following lines in the syslog which are from the time of one of the hangups: Feb 6 17:14:27 es named[5582]: client 127.0.0.1#33721: RFC 1918 response from Internet for 150.0.168.192.in-addr.arpa Feb 6 17:14:40 es named[5582]: client 127.0.0.1#32899: RFC 1918 response from Internet for 152.0.168.192.in-addr.arpa Feb 6 17:15:01 es /USR/SBIN/CRON[1956]: (es) CMD (/home/es/apps/es/bin/es_checksum.sh) Feb 6 17:16:06 es /USR/SBIN/CRON[2031]: (es) CMD (/home/es/apps/es/bin/es_checksum.sh) Feb 6 17:21:00 es named[5582]: *** POKED TIMER *** Feb 6 17:21:00 es last message repeated 2 times Feb 6 17:21:07 es named[5582]: client 127.0.0.1#44194: RFC 1918 response from Internet for 143.0.168.192.in-addr.arpa Feb 6 17:21:12 es named[5582]: client 127.0.0.1#59004: RFC 1918 response from Internet for 164.0.168.192.in-addr.arpa I find a few lines of interesting lines here: 1) "RFC 1918 response from Internet for 150.1.168.192.in-addr.arpa". I see this a lot in the syslog. And basically everytime I do a nslookup for any of the computers in the cluster I get a new similar line in the syslog. I understand from google that this has to do with reverse lookup problems. But I do not know how that could effect the systems. Lets say that one of these lines appear every time one of the userstations connects to the server, which may happen several times a second. Could this possible cause a hangup of the entire server? 2) POKED TIMER, I have googled this quite a lot, but not found an explaination that I can relate to. What does this mean? 3) The timestamps, it seems like the entire server has stopped responding for several minutes. Normally there are many printouts to the syslog per minute on this server. Furthermore the CRON job is set to run once every minute. Which according to the log, hasent happened here. OS: Ubuntu 8.04 Kernel: Linux 2.6.24-24-server x86_64 GNU/Linux. Hardware: Dell R710, RAID1, CPU: 2x XEON E5530. 16GB Memory. Average load is very low, and memory should not be a problem. Please let me know if you need any additional information. Best wishes, Ebbe

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• I want to change DPI with Imagemagick without changing the actual byte-size of the image data

  - by user1694803

  I feel so horribly sorry that I have to ask this question here, but after hours of researching how to do an actually very simple task I'm still failing... In Gimp there is a very simple way to do what I want. I only have the German dialog installed but I'll try to translate it. I'm talking about going to "Picture-PrintingSize" and then adjusting the Values "X-Resolution" and "Y-Resolution" which are known to me as so called DPI values. You can also choose the format which by default is "Pixel/Inch". (In German the dialog is "Bild-Druckgröße" and there "X-Auflösung" and "Y-Auflösung") Ok, the values there are often "72" by default. When I change them to e.g. "300" this has the effect that the image stays the same on the computer, but if I print it, it will be smaller if you look at it, but all the details are still there, just smaller - it has a higher resolution on the printed paper (but smaller size... which is fine for me). I am often doing that when I am working with LaTeX, or to be exact with the command "pdflatex" on a recent Ubuntu-Machine. When I'm doing the above process with Gimp manually everything works just fine. The images will appear smaller in the resulting PDF but with high printing quality. What I am trying to do is to automate the process of going into Gimp and adjusting the DPI values. Since Imagemagick is known to be superb and I used it for many other tasks I tried to achieve my goal with this tool. But it does just not do what I want. After trying a lot of things I think this actually is be the command that should be my friend: convert input.png -density 300 output.png This should set the DPI to 300, as I can read everywhere in the web. It seems to work. When I check the file it stays the same. file input.png output.png input.png: PNG image data, 611 x 453, 8-bit grayscale, non-interlaced output.png: PNG image data, 611 x 453, 8-bit grayscale, non-interlaced When I use this command, it seems like it did what I wanted: identify -verbose output.png | grep 300 Resolution: 300x300 PNG:pHYs : x_res=300, y_res=300, units=0 (Funny enough, the same output comes for input.png which confuses me... so this might be the wrong parameters to watch?) But when I now render my TeX with "pdflatex" the image is still big and blurry. Also when I open the image with Gimp again the DPI values are set to "72" instead of "300". So there actually was no effect at all. Now what is the problem here. Am I getting something completely wrong? I can't be that wrong since everything works just fine with Gimp... Thanks for any help in this. I am also open to other automated solutions which are easily done on a Linux system...

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• apache+mod_wsgi configuration for django project(s) on a quad core

  - by Stefano

  I've been experiment quite some time with a "typical" django setting upon nginx+apache2+mod_wsgi+memcached(+postgresql) (reading the doc and some questions on SO and SF, see comments) Since I'm still unsatisfied with the behavior (definitely because of some bad misconfiguration on my part) I would like to know what a good configuration would look like with these hypotesis: Quad-Core Xeon 2.8GHz 8 gigs memory several django projects (anything special related to this?) These are excerpts form my current confs: apache2 SetEnv VHOST null #WSGIPythonOptimize 2 <VirtualHost *:8082> ServerName subdomain.domain.com ServerAlias www.domain.com SetEnv VHOST subdomain.domain AddDefaultCharset UTF-8 ServerSignature Off LogFormat "%{X-Real-IP}i %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-agent}i\"" custom ErrorLog /home/project1/var/logs/apache_error.log CustomLog /home/project1/var/logs/apache_access.log custom AllowEncodedSlashes On WSGIDaemonProcess subdomain.domain user=www-data group=www-data threads=25 WSGIScriptAlias / /home/project1/project/wsgi.py WSGIProcessGroup %{ENV:VHOST} </VirtualHost> wsgi.py import os import sys # setting all the right paths.... _realpath = os.path.realpath(os.path.dirname(__file__)) _public_html = os.path.normpath(os.path.join(_realpath, '../')) sys.path.append(_realpath) sys.path.append(os.path.normpath(os.path.join(_realpath, 'apps'))) sys.path.append(os.path.normpath(_public_html)) sys.path.append(os.path.normpath(os.path.join(_public_html, 'libs'))) sys.path.append(os.path.normpath(os.path.join(_public_html, 'django'))) os.environ['DJANGO_SETTINGS_MODULE'] = 'settings' import django.core.handlers.wsgi _application = django.core.handlers.wsgi.WSGIHandler() def application(environ, start_response): """ Launches django passing over some environment (domain name) settings """ application_group = environ['mod_wsgi.application_group'] """ wsgi application group is required. It's also used to generate the HOST.DOMAIN.TLD:PORT parameters to pass over """ assert application_group fields = application_group.replace('|', '').split(':') server_name = fields[0] os.environ['WSGI_APPLICATION_GROUP'] = application_group os.environ['WSGI_SERVER_NAME'] = server_name if len(fields) > 1 : os.environ['WSGI_PORT'] = fields[1] splitted = server_name.rsplit('.', 2) assert splitted >= 2 splited.reverse() if len(splitted) > 0 : os.environ['WSGI_TLD'] = splitted[0] if len(splitted) > 1 : os.environ['WSGI_DOMAIN'] = splitted[1] if len(splitted) > 2 : os.environ['WSGI_HOST'] = splitted[2] return _application(environ, start_response)` folder structure in case it matters (slightly shortened actually) /home/www-data/projectN/var/logs /project (contains manage.py, wsgi.py, settings.py) /project/apps (all the project ups are here) /django /libs Please forgive me in advance if I overlooked something obvious. My main question is about the apache2 wsgi settings. Are those fine? Is 25 threads an /ok/ number with a quad core for one only django project? Is it still ok with several django projects on different virtual hosts? Should I specify 'process'? Any other directive which I should add? Is there anything really bad in the wsgi.py file? I've been reading about potential issues with the standard wsgi.py file, should I switch to that? Or.. should this conf just be running fine, and I should look for issues somewhere else? So, what do I mean by "unsatisfied": well, I often get quite high CPU WAIT; but what is worse, is that relatively often apache2 gets stuck. It just does not answer anymore, and has to be restarted. I have setup a monit to take care of that, but it ain't a real solution. I have been wondering if it's an issue with the database access (postgresql) under heavy load, but even if it was, why would the apache2 processes get stuck? Beside these two issues, performance is overall great. I even tried New Relic and got very good average results.

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• WSUS 3.0 SP2 installation fails at "configuring database" step.

  - by flashkube

  Attempting to install WSUS 3.0 SP2 on a Windows Server 2003 Enterprise system. I'm asking the setup to create a new database on one of our existing SQL Server 2005 systems. When the setup gets to the "configuring database" step it stops and throws "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." The two logs it suggests I look at are below. I'm not seeing any errors that mean anything to me. Any direction you can give will be greatly appreciated. WSUSSetup.log: 2009-12-04 15:26:21 Success MWUSSetup Validating pre-requisites... 2009-12-04 15:26:22 Error MWUSSetup Failed to determine if an higher version of WSUS is installed. Assuming it is not... (Error 0x80070002: The system cannot find the file specified.) 2009-12-04 15:26:28 Success MWUSSetup No SQL instances found 2009-12-04 15:26:42 Success MWUSSetup Initializing installation details 2009-12-04 15:26:42 Success MWUSSetup Installing ASP.Net 2009-12-04 15:27:24 Success MWUSSetup ASP.Net is installed successfully 2009-12-04 15:27:24 Success MWUSSetup Installing WSUS... 2009-12-04 15:27:28 Success CustomActions.Dll Unable to get INSTALL_LANGUAGE property, calculating it... 2009-12-04 15:27:28 Success CustomActions.Dll Successfully set propery of WSUS admin groups' full names 2009-12-04 15:27:29 Success CustomActions.Dll .Net framework path: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727 2009-12-04 15:27:33 Success CustomActions.Dll Creating user group: WSUS Reporters with Description: WSUS Administrators who can only run reports on the Windows Server Update Services server. 2009-12-04 15:27:33 Success CustomActions.Dll Creating WSUS Reporters user group 2009-12-04 15:27:33 Success CustomActions.Dll WSUS Reporters user group already exists 2009-12-04 15:27:33 Success CustomActions.Dll Successfully created WSUS Reporters user group 2009-12-04 15:27:33 Success CustomActions.Dll Creating user group: WSUS Administrators with Description: WSUS Administrators can administer the Windows Server Update Services server. 2009-12-04 15:27:33 Success CustomActions.Dll Creating WSUS Administrators user group 2009-12-04 15:27:33 Success CustomActions.Dll WSUS Administrators user group already exists 2009-12-04 15:27:33 Success CustomActions.Dll Successfully created WSUS Administrators user group 2009-12-04 15:27:33 Success CustomActions.Dll Successfully created WSUS user groups 2009-12-04 15:27:33 Success CustomActions.Dll Succesfully set binary SID property 2009-12-04 15:27:33 Success CustomActions.Dll Succesfully set binary SID property 2009-12-04 15:27:33 Success CustomActions.Dll Successfully set binary SID properties 2009-12-04 15:28:50 Error MWUSSetup InstallWsus: MWUS Installation Failed (Error 0x80070643: Fatal error during installation.) 2009-12-04 15:28:50 Error MWUSSetup CInstallDriver::PerformSetup: WSUS installation failed (Error 0x80070643: Fatal error during installation.) 2009-12-04 15:28:50 Error MWUSSetup CSetupDriver::LaunchSetup: Setup failed (Error 0x80070643: Fatal error during installation.) From the end of WSUSSetupmsi_091204_1527.log MSI (s) (58:7C) [15:28:49:860]: Note: 1: 1708 MSI (s) (58:7C) [15:28:49:860]: Product: Windows Server Update Services 3.0 SP2 -- Installation failed. MSI (s) (58:7C) [15:28:49:875]: Cleaning up uninstalled install packages, if any exist MSI (s) (58:7C) [15:28:49:875]: MainEngineThread is returning 1603 MSI (s) (58:78) [15:28:49:985]: Destroying RemoteAPI object. MSI (s) (58:90) [15:28:49:985]: Custom Action Manager thread ending. === Logging stopped: 12/4/2009 15:28:49 === MSI (c) (30:54) [15:28:50:016]: Decrementing counter to disable shutdown. If counter = 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (30:54) [15:28:50:016]: MainEngineThread is returning 1603 === Verbose logging stopped: 12/4/2009 15:28:50 ===

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• dvd drive I/O error?

  - by bobby

  i get dis error evry time i burn a cd/dvd thru my dvd drive...!! Nero Burning ROM bobby 4C85-200E-4005-0004-0000-7660-0800-35X3-0000-407M-MX37-**** (*) Windows XP 6.1 IA32 WinAspi: - NT-SPTI used Nero Version: 7.11.3. Internal Version: 7, 11, 3, (Nero Express) Recorder: Version: UL01 - HA 1 TA 1 - 7.11.3.0 Adapter driver: HA 1 Drive buffer : 2048kB Bus Type : default CD-ROM: Version: 52PP - HA 1 TA 0 - 7.11.3.0 Adapter driver: HA 1 === Scsi-Device-Map === === CDRom-Device-Map === ATAPI-CD ROM-DRIVE-52MAX F: CdRom0 HL-DT-ST DVDRAM GSA-H12N G: CdRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 958MB (981560kB) Free physical memory: 309MB (317024kB) Memory in use : 67 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 11.6.2010 CD Image 10:43:02 AM #1 Text 0 File SCSIPTICommands.cpp, Line 450 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL 10:43:02 AM #2 Text 0 File Burncd.cpp, Line 3186 HL-DT-ST DVDRAM GSA-H12N Buffer underrun protection activated 10:43:02 AM #3 Text 0 File Burncd.cpp, Line 3500 Turn on Disc-At-Once, using CD-R/RW media 10:43:02 AM #4 Text 0 File DlgWaitCD.cpp, Line 307 Last possible write address on media: 359848 ( 79:59.73) Last address to be written: 318783 ( 70:52.33) 10:43:02 AM #5 Text 0 File DlgWaitCD.cpp, Line 319 Write in overburning mode: NO (enabled: CD) 10:43:02 AM #6 Text 0 File DlgWaitCD.cpp, Line 2988 Recorder: HL-DT-ST DVDRAM G SA-H12N; CDR co de: 00 97 27 18; O SJ entry from: Pla smon Data systems Ltd. ATIP Data: Special Info [hex] 1: D0 00 A0, 2: 61 1B 12 (LI 97:27.18), 3: 4F 3B 4A ( LO 79:59.74) Additional Info [hex] 1: 00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 0 0 00 (invalid) 10:43:02 AM #7 Text 0 File DlgWaitCD.cpp, Line 493 Protocol of DlgWaitCD activities: TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 318784 blo cks [G: HL-DT-ST DVDRAM GSA-H12N] -------------------------------------------------------------- 10:43:02 AM #9 Text 0 File ThreadedTransferInterface.cpp, Line 986 Prepare [G: HL-DT-ST DVDRAM GSA-H12N] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Se ssion Clo sed, disc fixated Tracks 1 to 1: Idx 0 Idx 1 Next T rk 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 6531768 32, ISRC "" DAO layout: =========== ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________ -150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00 -150 | 1 | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 1 | 0x41 | 318784 | 318784 | 0x00 318784 | lead-out | 1 | 0x41 | 0 | 0 | 0x00 10:43:02 AM #10 Text 0 File SCSIPTICommands.cpp, Line 240 SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME 10:43:02 AM #11 Text 0 File Burncd.cpp, Line 4286 Caching options: cache CDRom or Network-Yes, small files-Yes ( ON 10:43:03 AM #19 Text 0 File MMC.cpp, Line 18034 CueData, Len=32 41 00 00 14 00 00 00 00 41 01 00 10 00 00 00 00 41 01 01 10 00 00 02 00 41 aa 01 14 00 46 34 22 10:43:03 AM #20 Text 0 File ThreadedTransfer.cpp, Line 268 Pipe memory size 83836800 10:43:16 AM #21 Text 0 File Cdrdrv.cpp, Line 1405 10:43:16.806 - G: HL-DT-ST DVDRAM GSA-H12N : Queue again later 10:43:42 AM #22 SPTI -1502 File SCSIPassThrough.cpp, Line 181 CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1502) Sense Key: 0x04 (KEY_HARDWARE_ERROR) Nero Report 2 Nero Burning ROM Sense Code: 0x08 Sense Qual: 0x03 CDB Data: 0x2A 00 00 00 4D 00 00 00 20 00 00 00 Sense Area: 0x70 00 04 00 00 00 00 10 53 29 A1 80 08 03 Buffer x0c7d9a40: Len x10000 0xDC 87 EB 41 6E AC 61 5A 07 B2 DB 78 B5 D4 D9 24 0x8D BC 51 38 46 56 0F EE 16 15 5C 5B E3 B0 10 16 0x14 B1 C3 6E 30 2B C4 78 15 AB D5 92 09 B7 81 23 10:43:42 AM #23 CDR -1502 File Writer.cpp, Line 306 DMA-driver error, CRC error G: HL-DT-ST DVDRAM GSA-H12N 10:43:55 AM #24 Phase 38 File dlgbrnst.cpp, Line 1767 Burn process failed at 48x (7,200 KB/s) 10:43:55 AM #25 Text 0 File SCSIPTICommands.cpp, Line 287 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 10:44:01 AM #26 Text 0 File Cdrdrv.cpp, Line 11412 DriveLocker: UnLockVolume completed 10:44:01 AM #27 Text 0 File SCSIPTICommands.cpp, Line 450 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon Nero Report 3

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• Exchange Server 2007 Setup

  - by AlamedaDad

  Hi, I'm working on a upgrade to Exchange 2007 and I wanted to get some advise on hardware choices. We currently have an Exchange 2003 STD server with 400 users split between 6 AD Sites, that is housed on a single server. We need to move to a redundant, fault tolerant system to support our users. I'm planning on installing 2 Dell 1950 servers with W2k8-std to act as CAS and Hub servers, with NLB to allow abstraction of the actual server name to the users. There won't be an edge system since we have a Barracuda box already that will handle in/out spam/virus filtering. Backend I'm planning on 2 mailbox servers which will be Dell 2950s with 16GB RAM, 2 either dual-core or quad-core CPUs and 6 300GB SAS drives in some RAID config. These systems will be clustered using W2k8 Ent clustering and running CCR in Exchange. My questions are as follows: Is 16GB enough RAM for serving that many mailboxes along with the windows clustering and ccr? I'm trying to figure out disk layouts and I'm unsure of whether to use all local disk or some local and some SAN, via an OpenFiler iSCSI server. The SAN would be a Dell 2850 with 6 - 300GB SCSI drives and a PERC controller to slice as I want, with 8GB RAM. Option 1: 2 drives, RAID 1 - OS 2 drives, RAID 1 - Logs 2 drives, RAID 1 - Mail stores Option 2: 2 drives, RAID 1 - OS and logs 4 drives, RAID 5 - Mail Stores and scratch space for eseutil. Option 3: 2 drives, RAID 1 - OS 2 drives, RAID 1 - Logs 2 drives, RAID 0 - scratch space ~300GB iSCSI volume for mail stores Option 4: 2 drives, RAID 1 - OS 4 drives, RAID 5 - scratch space ~300GB iSCSI volume for mail stores ~300GB iSCSI volume for logs I have 2 sockets for CPUs and need to chose between dual and quad cores. The dual core have faster clocks but less cache and I'm thinking older architecture. Am I better off with more cores and cache while sacraficing clock speed? I am planning on adding the new E2K7 cluster to the E2K3 server and then move each mailbox over, all at once, then remove the old server. This seems more complicated than simply getting rid of the 2003 server and then adding the 2007 cluster and restoring the mailboxes using PowerControls or exmerge. The migration option lets me do this on my time, where a cutover means it all needs to work at once. If I go with the cutover method, how can I prebuild the servers and add them to the domain right after removing the 2003 server, or can't I? I think the answer is no and the migration is my only real option if I want to prebuild. I need to also migrate about 30GB of Public Folders. Is there anything special about this, other than specifying in the E2K7 install that I want older Outlook clients and PF's setup? I guess I could even keep the E2K3 server to host just the PFs? Lastly, if I have a mix of Outlook 200, 2003 and 2007 what do I need to do to make sure they all have access to the GAL and OAB? At time of cutover, we'll be at like 90% 2007, but we will have some older stuff around. My plan is to use Outlook Anywhere on laptops that are used outside the physical network. Are there any gotchas involved in that? I'm even thinking about using is for all Outlook clients, does anyone do that? The reason I'm considering it is that our WAN is really VPN tunnels over internet connections, so not a fully messhed, stable WAN. Thank you all very much for the assistance in advance and I look forward to discussion of these points! Regards...Michael

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