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  • Becoming an Expert MySQL DBA Across Five Continents

    - by Antoinette O'Sullivan
    You can take Oracle's MySQL Database Administrator training on five contents. In this 5-day, live, instructor-led course, you learn to install and optimize the MySQL Server, set up replication and security, perform database backups and performance tuning, and protect MySQL databases. Below is a selection of the in-class events already on the schedule for the MySQL for Database Administrators course. AFRICA  Location  Date  Delivery Language  Nairobi, Kenya  22 July 2013  English  Johannesburg, South Africa  9 December 2013  English AMERICA  Location  Date  Delivery Language  Belmont, California, United States  22 July 2013  English ASIA  Location  Date  Delivery Language  Dehradun, India  11 July 2013  English  Grogol - Jakarta Barat, Indonesia  16 September 2013  English  Makati City, Philippines  5 August 2013  English  Pasig City, Philippines  12 August 2013  English  Istanbul, Turkey  12 August 2013  Turkish AUSTRALIA and OCEANIA  Location  Date  Delivery Language  Sydney, Australia  15 July 2013  English  Auckland, New Zealand  5 August 2013  English  Wellington, New Zealand  15 July 2013  English EUROPE  Location  Date  Delivery Language  London, England  9 September 2013  English  Aix-en-Provence, France  2 December 2013  French  Bordeaux Merignac, France  2 December 2013  French  Puteaux, France  16 September 2013  French  Dresden, Germany  26 August 2013  German  Hamburg, Germany  16 November 2013  German  Munich, Germany  19 August 2013  German  Munster, Germany  9 September 2013  German  Budapest, Hungary  4 November 2013  Hungarian  Belfast, Ireland  16 December 2013  English  Milan, Italy  7 October 2013  Italian  Rome, Italy  16 September 2013  Italian  Utrecht, Netherlands  16 September 2013  English  Warsaw, Poland 5 August 2013  Polish   Lisbon, Portugal  16 September 2013 European Portugese   Barcelona, Spain 30 October 2013  Spanish   Madrid, Spain 4 November 2013  Spanish   Bern, Switzerland  27 November 2013  German  Zurich, Switzerland  27 November 2013  German You can also take this course from your own desk as a live-virtual class, choosing from a wide selection of events already on the schedule suiting different timezones. To register for this course or to learn more about the authentic MySQL curriculum, go to http://oracle.com/education/mysql.

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  • Introducing Exam Preparation Seminars on iPad

    - by Brandye Barrington
    Oracle University announced last week, the availability of the new Oracle Training On Demand app for iPad. This means that Oracle Certification's Exam Preparation Seminars, which are in the Training On Demand format are conveniently available for viewing on your iPad. The app is supplemental to the Web browser version. Features include: Access to your Oracle Training On Demand course titles High-quality video playback Video download and offline playback Interactive Table of Contents Course search Ability to search and preview available courses The app is available for free on the Apple App Store.

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  • How to keep your eyes on the prize?

    - by Ziv
    I'm about to go in a very intensive programming course (8AM-8PM every day of the week for three months), at the end of which I will be given a developer job-the job's quality and the project I will work on will depend on my performance in the course. Getting a good position in the company could be very beneficial and I would very much want that, does anyone have specific techniques or ways that he keeps himself concentrated on a goal for a long period of time?

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  • any refresher courses on java enterprise [on hold]

    - by f1wade
    hi can anyone surggest anywhere or any online material, that will serve as a short (1 day) course to cover the basics of spring, hibernate, webflow, richfaces, jsf, beans I am trying to find one that just covers the basics, (how to create this, this and this, and heres another way, these are the options) kind of course. i'm looking for something more point blank, and quick, something i can jot down notes, and then use them back at my application code base. can anyone suggest anywhere, online, or local to nottingham / derby / leicester, UK please.

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  • Is it worth upgrading Ubuntu 10.04 to 12.04? [closed]

    - by Ariel
    A few years ago, I used Ubuntu 10.04, and i liked it a lot. It never crashed. Then I have to change to Win*** because of work. But this year, I heard about Ubuntu 12.04 and I wanted to install it. I've done this, but I have a lot of crashes. I don't do something special to make ubuntu crash, but sometimes it shows me a crash message. So, is it worth migrating to 12.04? Do somebody stay with the 10.04? I really want to use ubuntu, and I will, but I don't know if it worth to use the newest release or with the 10.04. If i install the 10.04 version, ubuntu tells me all the time to upgrade to the new version? Or will I use it fine? What do you suggest me? Thanks everybody for your time, and sorry for my english.

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  • Companion Book for Cormen

    - by Robert S. Barnes
    I asked this question on Stackoverflow and they suggested it was more appropriate here. I"m taking a course soon based on the first fourteen chapters of Cormen's Introduction to Algorithms. The course is based on a translation of the 2003 edition. I have two questions: Is it recommended to get the newer 2009 edition and what are the differences? Can anyone recommend a good companion text which has more worked problems and less, "this clearly works" type explanations?

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  • Kill Android Apps without Task Manager

    - by Gopinath
    Android is for geeks. It best fits for the users who know how to get around sloppy areas and find their way out. If you are an heavy Android user you would have noticed Apps crashing often. A well written App should not crash, if crashes should exit the process gracefully. But unfortunately Google Play has many apps that not only just crash, they hang in a where they don’t respond and you can’t access the application. The only option left to you is to forcefully close them. If you encounter a situation to forcefully close an App you have two options. First one is to use Task Manager application to close them and the second option is use built in Android OS features. Here are the steps to forcefully close an Android App without using Task Manager Step 1: Go to Settings and select Apps Step 2: Switch to All apps tab and select the application you want to close Step 3: Touch on Force Stop button to forcefully close the app That’s the simplest way to forcefully kill Android Apps.

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  • Spawning bullets on command in Box2D

    - by recharge330
    I'm making a simple bullet hell game but I can't figure out how to get my character to shoot. Lets say I have bulletBody and shipBody, how would I continually spawn bulletBodies using the shipBody coordinates. I've tried a function that uses an array of b2bodies and just assigns them the bodydef and fixture but that causes the game to crash. C++ sample code would be best but any help is appreciated. EDIT: It looks like any reference to my b2World in a function will cause the game to crash. How do I declare the bodies without using a b2World as an argument in the function.

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  • UPK 11.1 Content Development Training Offering from Oracle University

    - by user581320
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle University has announced the availability of UPK 11.1 Content Development training courses.  These classroom and virtual classroom courses are available starting later this month.  This course is designed for course authors, editors, and other individuals in need of recording and editing content in the User Productivity Kit Developer. Through hands-on exercises, participants will learn how to build an outline, prepare for and record content in the target application, and use the Topic Editor to customize recorded content. Students will learn how to link web pages and external files to their content as well as create and link questions and assessments. Upon completion, participants will preview their content in the available playback modes before publishing. They will also explore the various deployment options for publishing, including the options for printed documents, and learn how to customize templates for player and print output. For information about the UPK 11.1 Content Development Training course, including offering dates and locations, visit the Oracle University web page for the course.

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  • certificate program on database management [closed]

    - by gcc
    I am third year computer engineer student. I want take certificate at database management. However, In my country, there is no available course. Where can I learn any certificate program which is available via Internet ? Can you recommend me any program with one-two sentence to explain why I should participate in ? Note : exam should be online course & book should be available via Internet

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  • Free Access to Resharper Training

    - by TATWORTH
    There is free access to ReSharper training at http://www.pluralsight-training.net/microsoft/OLT/Course/Toc.aspx?n=resharperfundamentals Starting Tuesday, March 15, 16:00 GMT, Pluralsight provides 48 hours of free access to the full ReSharper course. If you're interested to know what ReSharper can bring to the table for .NET developers, now is just the right time to enjoy this limited-time free access opportunity, with no registration required.

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  • Anyone else experiencing high rates of linux server crashes today?

    - by Bron Gondwana
    Just today, Sat June 30th - starting soon after the start of the day GMT. We've had a handful of blades in different datacentres as managed by different teams all go dark - not responding to pings, screen blank. They're all running Debian Squeeze - with everything from stock kernel to custom 3.2.21 builds. Most are Dell M610 blades, but I've also just lost a Dell R510 and other departments have lost machines from other vendors too. There was also an older IBM x3550 which crashed and which I thought might be unrelated, but now I'm wondering. The one crash which I did get a screen dump from said: [3161000.864001] BUG: spinlock lockup on CPU#1, ntpd/3358 [3161000.864001] lock: ffff88083fc0d740, .magic: dead4ead, .owner: imapd/24737, .owner_cpu: 0 Unfortunately the blades all supposedly had kdump configured, but they died so hard that kdump didn't trigger - and they had console blanking turned on. I've disabled console blanking now, so fingers crossed I'll have more information after the next crash. Just want to know if it's a common thread or "just us". It's really odd that they're different units in different datacentres bought at different times and run by different admins (I run the FastMail.FM ones)... and now even different vendor hardware. Most of the machines which crashed had been up for weeks/months and were running 3.1 or 3.2 series kernels. The most recent crash was a machine which had only been up about 6 hours running 3.2.21.

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  • Computer sponteously reboots when doing heavy file copy to/from disk

    - by Mark Hosang
    I've been fighting with this problem for the last 3 weeks where my machine will just instantly reboot. No BSOD, and when i checked the event log all that was reported was the generic "Kernal-power" error with the detailed information pointing to a hard crash. This is a machine that was working for 18 months before these crashes started happening. When they started happening is after I added 3 HDs in a RAID-5, upped the memory to 12gb, moved to a new house, added a SSD and added about 5 case fans. I have thus eliminated the RAID, and determined that the SSD was not the cause (because it was still crashing even though the ssd wasn't connected). I've run memtest several times over night with no memory problems showing up. I've run IntelBurnTest to max out the cpu to see if it was a heat issue and at full tilt after 20 min it was only at 85C and the machine didn't crash. I also took a look at the voltages during this test, with a screenshot at the bottom of this post I've ruled out a software issue by reinstalling windows 7 ultimate x64 a total of 5 times, but even during that the install it crashes. Happens sometime during file copying at the beginning, or during uncompressing files, or sometimes during running windows update. The only discernible pattern i can see is that it seems to crash when hard disks might be spinning up or when they are accessed heavily from large file transfers. My current guess is that it is probably an issue with the MB, PSU or the power coming through the outlet. Any suggestions of what i could try to troubleshoot or what may be wrong? Specs PSU: Seasonic M12 700w Mem: 12gb CPU: i7-920 with stock heatsink MB: Asus P6T HDs: 3 green WD and 1 Corsair force 3 120b with 1.3.3 firmware Running full tilt voltages Idling Voltages

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  • Weird problem with Visual C++ 2010 Express

    - by Robert Vella
    This has happened before on my Vista Premium installation, and now it's happening on my Windows 7 Home Premium installation. Basically everytime I install Visual Studio Express 2010, it works fine for a random amount of time but then suddenly starts to hide from my sight -- that's the best way I can explain it. VS does not crash, and from what I can tell it does not freeze either; It continues to work, I can even "minimize" and "maximize" it; I simply cannot see it nor can I interact with it any meaningful way. Also: After the "crash" there are no logs in: Root\Program Files (x86)\Microsoft Visual Studio 10.0\Microsoft Visual C++ 2010 Express - ENU. Nor any other files created at the time of the crash. There are no traces in the event viewer. The program seems to be functioning perfectly in the process manager. If I reinstall Visual C++, it works normally for a seemingly random period of time before going cookoo again. I am stumped. This has never happened to me before, with any other program. And yet I doubt it really is a problem with Visual C++; More like something general that seems to have picked on it for some reason. Still, after a clean install with a new OS, I'm kinda thinking there's something wrong here. Any help would be appreciated, altough I suspect that the answer to this question will make me feel embarassed. P.S. Not sure if it helps, but I think around the same time I started having problems (On both installations) with windows turning off the display when I leave the computer, and then seemingly crashing when it turns it on again -- in fact when I interact with it it seems to be responding to my commands without actually display anything.

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  • Dell Vostro Desktop error

    - by goldenmean
    Faced a strange situation at work today. We have people sitting at a table on opposite sides, with power cables underneath the table. This morning when the person sitting opposite to me banged his feet on ground, it disturbed the power cable to my PC and it turned-off. So when I turned it on, it says, "No boot device found" Press F1 to setup or F5 to perform test... There was no physical impact/crash/fall of the desktop cabinet, which could have crashed/damaged the hard disk physically. EDIT: The OS is Windows 7 So I tried to recognize it in the Bios setup, but even there it could not find the SATA disk that is connected to this machine. So then I opened the cabinet, removed the power supply and plugged it back again. Tried to reboot, same error, "Boot device not found" It is not recognizing the hard disk. Any ideas about what might be wrong? Hard-disk crash, OS Crash(But it doesn't even go to the point of loading the disk after the initial Bios execution, so doubt this...) Any pointers about how I should proceed to troubleshoot/solve this error are welcome.

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  • Stepmania + KDE4 = sound problem

    - by picca
    I cannot manage to get KDE4 + stepmania working. If I run StepMania I always get: StepMania 3.9 Log starting 2010-12-24 14:52:48 Loading window: gtk OS: Linux ver 020636 Crash backtrace component: x86 custom backtrace Crash lookup component: dladdr Crash demangle component: cxa_demangle Runtime library: glibc 2.11.2 Threads library: NPTL 2.11.2 TLS is available ALSA: Advanced Linux Sound Architecture Driver Version 1.0.23. ALSA Driver: 0: HDA ATI SB [SB], device 0: STAC92xx Analog [STAC92xx Analog], 0/1 subdevices avail ALSA Driver: 0: HDA ATI SB [SB], device 1: STAC92xx Digital [STAC92xx Digital], 1/1 subdevices avail Couldn't load driver ALSA: dsnd_pcm_open(hw:0): Device or resource busy Mixing 0.000000 ahead in 0 Mix() calls Couldn't load driver ALSA-sw: dsnd_pcm_open(hw:0): Device or resource busy Mixing 0.000000 ahead in 0 Mix() calls Couldn't load driver OSS: RageSound_OSS: Couldn't open /dev/dsp: Device or resource busy Language: english Theme: default Error: Couldn't find a sound driver that works I found that in StepMania/Data/StepMania.ini I should add following line: SoundDevice=default That enables me to run StepMania, but I don't have any sound. Which is pretty bad for an application like this one. I'm quite sure that the problem is in phonon that is blocking the audio device to which StepMania needs to access directly. I think that I can fix this if I run other (lighter) window-manager than KDE4. But that is not a solution occasional linux user. Do I have any chance to get StepMania under KDE4 completely working?

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  • Dell Vostro Desktop error.

    - by goldenmean
    Faced a strange situation at work today. We have people sitting at a table on opposite sides, with power cables underneath the table. This morning when the person sitting opposite to me banged his feet on ground, it disturbed the power cable to my PC and it turned-off. So when I turned it on, it says, "No boot device found" Press F1 to setup or F5 to perform test... There was no physical impact/crash/fall of the desktop cabinet, which could have crashed/damaged the hard disk physically. EDIT: The OS is Windows 7 So I tried to recognize it in the Bios setup, but even there it could not find the SATA disk that is connected to this machine. So then I opened the cabinet, removed the power supply and plugged it back again. Tried to reboot, same error, "Boot device not found" It is not recognizing the hard disk. Any ideas about what might be wrong? Hard-disk crash, OS Crash(But it doesn't even go to the point of loading the disk after the initial Bios execution, so doubt this...) Any pointers about how I should proceed to troubleshoot/solve this error are welcome.

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  • Reading email from Emacs VM using a secure server (Gmail)

    - by Alan Wehmann
    This is a question (see below) originally entered at https://answers.launchpad.net/vm/+question/108267 and upon the recommendation of Uday Reddy the question and answers are being moved here. The date of the original question was May 4, 2010. One subject of the question is use of the program stunnel with program View Mail (run within Emacs) on a PC running Microsoft Windows, in order to read email from a server that requires use of TSL/SSL (Gmail). See the related question, How to configure Emacs smtp for secure server for using a secure server, for sending email. The programs discussed are Emacs, VM (ViewMail) and stunnel. The platform under discussion is MS Windows. The original question was asked by usr345 on 2010-04-24: I tried to install vm on Windows, but when I tried to get the mail from gmail using ssl, an error emerges, emacs hanges-up. Here is the code from .emacs: (add-to-list 'load-path (expand-file-name "~/vm/lisp")) (add-to-list 'Info-default-directory-list (expand-file-name "~/vm/info")) (require 'vm-autoloads) (setq vm-primary-inbox "~/mail/inbox.mbox") (setq vm-crash-box "~/mail/inbox.crash.mbox") (setq vm-spool-files `((,vm-primary-inbox "pop-ssl:pop.gmail.com:995:pass:usr345:PASSWORD" ,vm-crash-box))) (setq vm-stunnel-program "g:/program files/stunnel/stunnel.exe") So, the question: How to configure pop-ssl on Windows?

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  • SUPINFO International University in Mauritius

    Since a while I'm considering to pick up my activities as a student and I'd like to get a degree in Computer Science. Personal motivation I mean after all this years as a professional software (and database) developer I have the personal urge to complete this part of my education. Having various certifications by Microsoft and being awarded as an Microsoft Most Valuable Professional (MVP) twice looks pretty awesome on a resume but having a "proper" degree would just complete my package. During the last couple of years I already got in touch with C-SAC (local business school with degree courses), the University of Mauritius and BCS, the Chartered Institute for IT to check the options to enroll as an experienced software developer. Quite frankly, it was kind of alienating to receive that feedback: Start from scratch! No seriously? Spending x amount of years to sit for courses that might be outdated and form part of your daily routine? Probably being in an awkward situation in which your professional expertise might exceed the lecturers knowledge? I don't know... but if that's path to walk... Well, then I might have to go for it. SUPINFO International University Some weeks ago I was contacted by the General Manager, Education Recruitment and Development of Medine Education Village, Yamal Matabudul, to have a chat on how the local IT scene, namely the Mauritius Software Craftsmanship Community (MSCC), could assist in their plans to promote their upcoming campus. Medine went into partnership with the French-based SUPINFO International University and Mauritius will be the 36th location world-wide for SUPINFO. Actually, the concept of SUPINFO is very likely to the common understanding of an apprenticeship in Germany. Not only does a student enroll into the programme but will also be placed into various internships as part of the curriculum. It's a big advantage in my opinion as the person stays in touch with the daily procedures and workflows in the real world of IT. Statements like "We just received a 'crash course' of information and learned new technology which is equivalent to 1.5 months of lectures at the university" wouldn't form part of the experience of such an education. Open Day at the Medine Education Village Last Saturday, Medine organised their Open Day and it was the official inauguration of the SUPINFO campus in Mauritius. It's now listed on their website, too - but be warned, the site is mainly in French language although the courses are all done in English. Not only was it a big opportunity to "hang out" on the campus of Medine but it was great to see the first professional partners for their internship programme, too. Oh, just for the records, IOS Indian Ocean Software Ltd. will also be among the future employers for SUPINFO students. More about that in an upcoming blog entry. Open Day at Medine Education Village - SUPINFO International University in Mauritius Mr Alick Mouriesse, President of SUPINFO, arrived the previous day and he gave all attendees a great overview of the roots of SUPINFO, the general development of the educational syllabus and their high emphasis on their partnerships with local IT companies in order to assist their students to get future jobs but also feel the heartbeat of technology live. Something which is completely missing in classic institutions of tertiary education in Computer Science. And since I was on tour with my children, as usual during weekends, he also talked about the outlook of having a SUPINFO campus in Mauritius. Apart from the close connection to IT companies and providing internships to students, SUPINFO clearly works on an international level. Meaning students of SUPINFO can move around the globe and can continue their studies seamlessly. For example, you might enroll for your first year in France, then continue to do 2nd and 3rd year in Canada or any other country with a SUPINFO campus to earn your bachelor degree, and then live and study in Mauritius for the next 2 years to achieve a Master degree. Having a chat with Dale Smith, Expand Technologies, after his interesting session on Technological Entrepreneurship - TechPreneur More questions by other craftsmen of the Mauritius Software Craftsmanship Community And of course, this concept works in any direction, giving Mauritian students a huge (!) opportunity to live, study and work abroad. And thanks to this, Medine already announced that there will be new facilities near Cascavelle to provide dormitories and other facilities to international students coming to our island. Awesome! Okay, but why SUPINFO? Well, coming back to my original statement - I'd like to get a degree in Computer Science - SUPINFO has a process called Validation of Acquired Experience (VAE) which is tailor-made for employees in the field of IT, and allows you to enroll in their course programme. I already got in touch with their online support chat but was only redirected to some FAQs on their website, unfortunately. So, during the Open Day I seized the opportunity to have an one-on-one conversation with Alick Mouriesse, and he clearly encouraged me to gather my certifications and working experience. SUPINFO does an individual evaluation prior to their assignment regarding course level, and hopefully my chances of getting some modules ahead of studies are looking better than compared to the other institutes. Don't get me wrong, I don't want to go down the easy route but why should someone sit for "Database 101" or "Principles of OOP" when applying and preaching database normalisation and practicing Clean Code Developer are like flesh and blood? Anyway, I'll be off to get my transcripts of certificates together with my course assignments from the old days at the university. Yes, I studied Applied Chemistry for a couple of years before intersecting into IT and software development particularly... ;-)

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • GDI handles in a DotNET application

    - by David Rutten
    My pure DotNET library runs as a plugin inside an unmanaged desktop application. I've been getting a steady (though low) stream of crash reports that seem to indicate a problem with GDI handles (fonts in error messages etc. revert to the system font, display of all sorts of controls break down, massive crash shortly after). My Forms have few controls, but I do a lot of GDI+ drawing in User controls. What's a good way to tell how many handles I'm using, or even leaking? Thanks, David

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  • Usage of Minidump within a COM Object

    - by nimo
    hi, I'm developing a COM dll which is an add-in to MSoffice. Since I'm not creating any logs within add-in I would like to add a crash report generator into my add-in. Hopefully 'Minidump' would be the best choice, but I have never use Minidump inside a COM object. I appreciate if somebody can point out possibilities of creating such crash dump with minidump inside a COM object. Thank You

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