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  • Oracle Introduces Oracle Communications Data Model to Provide Actionable Insight for Communications

    - by kimberly.billings
    To help communications service providers (CSPs) manage and analyze rapidly growing data volumes cost effectively, Oracle recently introduced the Oracle Communications Data Model (OCDM). With the OCDM, CSPs can achieve rapid time to value by quickly implementing a standards-based enterprise data warehouse that features communications industry-specific reporting, analytics and data mining. The combination of the OCDM, Oracle Exadata and the Oracle Business Intelligence (BI) Foundation represents the most comprehensive data warehouse and BI solution for the communications industry. Hong Kong Broadband Network, the fastest growing and second largest broadband service provider in Hong Kong, enhanced its data warehouse using Oracle Communications Data Model. It went live with OCDM within three months, and has increased its subscriber base by 37 percent in six months and reduced customer churn to less than one percent. Read more about HKBN's use of OCDM. Read more about OCDM var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • First Look - Oracle Data Mining

    - by kimberly.billings
    In his blog, JT on EDM, James Taylor shares his analysis of Oracle Data Mining, including its new GUI and Exadata integration. While Oracle Data Mining has been available for a while, it is now easier to access and try via the Amazon Cloud. Using the Oracle 11gR2 Data Mining Amazon Machine Image (AMI), you can launch an Oracle Data Mining-enabled instance directly through Amazon Web Services (AWS) and connect to it using the Oracle Data Miner graphical user interface. The new Oracle Data Mining GUI, which will be available to beta customers soon, provides more graphics, the ability to define, save and share analytical "work flows" to solve business problems, and provides more automation and simplicity. Taylor comments that, "the UI looks to have a nice look and feel including graphical model development flows, easy access to the data, nice little micro graphs when browsing data records and more." On using Oracle Data Mining with Exadata, Taylor writes, "Oracle says that the use of the ODM routines in the Exadata kernel is faster than running a native ODM model in the database by a factor of 2 and that this increases as more joins are used. This could mean that ODM outperforms even third party in-database analytics." Taylor concludes his blog with a positive overall review, stating that "ODM is a nice product for Oracle database customers and well worth looking into. The new UI will only make it more so." Read the blog. var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • Data Integration 12c Raising the Big Data Roof at Oracle OpenWorld

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif"; mso-fareast-font-family:"MS Mincho";} Author: Dain Hansen, Director, Oracle It was an exciting OpenWorld 2013 for us in the Data Integration track. Our theme this year was all about ‘being future ready’ - previewing one of our biggest releases this year: Oracle Data Integration 12c. Just this week we followed up with this preview by announcing the general availability of 12c release for Oracle’s key data integration products: Oracle Data Integrator 12c and Oracle GoldenGate 12c. The new release delivers extreme performance, increase IT productivity, and simplify deployment, while helping IT organizations to keep pace with new data-oriented technology trends including cloud computing, big data analytics, real-time business intelligence. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif"; mso-fareast-font-family:"MS Mincho";} Mark Hurd's keynote on day one set the tone for the Data Integration sessions. Mark focused on big data analytics and the changing consumer expectations. Especially real-time insight is a key theme for Oracle overall and data integration products. In Mark Hurd's keynote we heard from key customers, such as Airbus and Thomson Reuters, how real-time analysis of operational data including machine data creates value, in some cases even saves lives. Thomas Kurian gave a deeper look into Oracle's big data and fast data solutions. In the initial lead Data Integration track session - Brad Adelberg, VP of Development, presented Oracle’s Data Integration 12c product strategy based on key trends from the initial OpenWorld keynotes. Brad talked about how Oracle's data integration products address the new data integration requirements that evolved with cloud computing, big data, and changing consumer expectations and how they set the key themes in our products’ road map. Brad explained why and how fast-time to value, high-performance and future-ready solutions is the top focus areas for product development. If you were not able to attend OpenWorld or this session I recommend reading the white paper: Five New Data Integration Requirements and How to Meet them with Oracle Data Integration, which provides an in-depth look into how Oracle addresses the new trends in the DI market. Following Brad’s session, Nick Wagner provided in depth review of Oracle GoldenGate’s latest features and roadmap. Nick discussed how Oracle GoldenGate’s tight integration with Oracle Database sets the product apart from the competition. We also heard that heterogeneity of the product is still a major focus for GoldenGate’s development and there will be more news on that front when there is a major release. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif"; mso-fareast-font-family:"MS Mincho";} After GoldenGate’s product strategy session, Denis Gray from the PM team presented Oracle Data Integrator’s product strategy session, talking about the latest and greatest on ODI. Another good session was delivered by long-time GoldenGate users, Comcast.  Jason Hurd and Amit Patel of Comcast talked about the various use cases they deploy Oracle GoldenGate throughout their enterprise, from database upgrades, feeding reporting systems, to active-active database synchronization.  The Comcast team shared many good tips on how to use GoldenGate for both zero downtime upgrades and active-active replication with conflict management requirement. One of our other important goals we had this year for the Data Integration track at OpenWorld was hearing from our customers. We ended day 1 on just that, with a wonderful award ceremony for Oracle Excellence Awards for Oracle Fusion Middleware Innovation. The ceremony was held in the Yerba Buena Center for the Arts. Congratulations to Royal Bank of Scotland and Yalumba Wine Company, the winners in the Data Integration category. You can find more information on the award and the winners in our previous blog post: 2013 Oracle Excellence Awards for Fusion Middleware Innovation… Selected for their innovation use of Oracle’s Data Integration products; the winners for the Data Integration Category are Royal Bank of Scotland and The Yalumba Wine Company. Congratulations!!! Royal Bank of Scotland’s Market and International Banking division provides clients across the globe with seamless trading and competitive pricing, underpinned by a deep knowledge of risk management across the full spectrum of financial products. They handle millions of transactions daily to keep the lifeblood of their clients’ businesses flowing – whether through payment management solutions or through bespoke trade finance solutions. Royal Bank of Scotland is leveraging Oracle GoldenGate and Oracle Data Integrator along with Oracle Business Intelligence Enterprise Edition and the Oracle Database for a variety of solutions. Mainly, Oracle GoldenGate and Oracle Data Integrator are used to feed their data warehouse – providing a real-time data integration solution that feeds transactional data to their analytics system in minutes to enable improved decision making with timely, accurate data for their business users. Oracle Data Integrator’s in-database transformation capabilities and its ability to integrate with Oracle GoldenGate for real-time data capture is the foundation of this implementation. This solution makes it such that changes happening in the analytics systems are available the same day they are deployed on the operational system with 100% data quality guaranteed. Additionally, the solution has helped to reduce their operational database size from 150GB to 10GB. Impressive! Now what if I told you this solution was built in 3 months and had a less than 6 month return on investment? That’s outstanding! The Yalumba Wine Company is situated in the Barossa Valley of Australia. It is the oldest family owned winery in Australia with a unique way of aging their wines in specially crafted 100 liter barrels. Did you know that “Yalumba” is Aboriginal for “all the land around”? The Yalumba Wine Company is growing rapidly, and was in need of introducing a more modern standard to the existing manufacturing processes to meet globalization demands, overall time-to-market, and better operational efficiency objectives of product development. The Yalumba Wine Company worked with a partner, Bristlecone to develop a unique solution whereby Oracle Data Integrator is leveraged to pull data from Salesforce.com and JD Edwards, in addition to their other pre-existing source systems, for consumption into their data warehouse. They have emphasized the overall ease of developing integration workflows with Oracle Data Integrator. The solution has brought better visibility for the business users, shorter data loading and transformation performance to their data warehouse with rapid incorporation of new data sources, and a solid future-proof foundation for their organization. Moving forward, they plan on leveraging more from Oracle’s Data Integration portfolio. Terrific! In addition to these two customers on Tuesday we featured many other important Oracle Data Integrator and Oracle GoldenGate customers. On Tuesday the GoldenGate panel included: Land O’Lakes, Smuckers, and Veolia Water. Besides giving us yummy nutrition and healthy water, these companies have another aspect in common. They all use GoldenGate to boost their ERP application. Please read the recap by Irem Radzik. On Wednesday, the ODI Panel included: Barry Ralston and Ryan Weber of Infinity Insurance, Paul Stracke of Paychex Inc., and Ian Wall of Vertex Pharmaceuticals for a session filled with interesting projects, use cases and approaches to leveraging Oracle Data Integrator. Please read the recap by Sandrine Riley for more. Thanks to everyone who joined with us and we hope to stay connected! To hear more about our Data Integration12c products join us in an upcoming webcast to learn more. Follow us www.twitter.com/ORCLGoldenGate or goto our website at www.oracle.com/goto/dataintegration

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  • Managing Social Relationships for the Enterprise – Part 1

    - by kellsey.ruppel
    By Reggie Bradford, Senior Vice President, Oracle  Today, Mark Hurd, President of Oracle, Thomas Kurian, Executive Vice President of Oracle and I discussed the strategic importance of how social media is impacting the enterprise and how it is changing the way customers, prospects employees and investors interact with brands worldwide.  Oracle understands that the consumer is in control and as such, brands must evolve and change to meet growing needs. In addition, according to social media thought leader and Analyst from Altimeter Group, Jeremiah Owyang, companies now average 178 corporate-owned social media accounts. When Oracle added leading social marketing, listening analytics and development tools from Vitrue, Collective Intellect and Involver to its Oracle’s Cloud Services Suite we went beyond providing a single set of tools. We developed an entire framework to include a comprehensive social relationship management suite to help companies move beyond the social enterprise and achieve the social-enabled enterprise.  The fundamental shift from transaction to engagement means that enterprises need not only a social strategy, but should also ensure that the information and data received from social initiatives flow back to marketing, sales, support and service. Doing so enables companies to deliver a proactive and compelling experience and provides analytics to turn engagement into opportunity – and ultimately that opportunity into revenue.  On September 13, 2012, I am delighted to sit down with Jeremiah to further the discussion about how enterprises are addressing social media strategies and managing content.  In addition, we will be taking your questions after the webinar via Twitter (@Oracle, @ReggieBradford, @cfinn, @jowyang). Use #oracle and #socbiz to submit questions and follow the conversation. I look forward to speaking with you and answering your questions online.  For more information about becoming a social-enabled enterprise, visit www.oracle.com/social. And don’t miss the insights of other social business thought leaders at www.oracle.com/goto/socialbusiness.

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  • Why Freezing when sending email?

    - by Outlaw Lemur
    So i have a kinect program which when it detects a human, it saves images of them and sends your email a notification email, the thing is that when it sends the email, it freezes and stops running, Why does it do this? Email Notification Code: void SendNotificationEmail() { string email = textBox1.Text; string message = "Someone has been detected in your house!\n Go to www.kinected.webs.com to view your photos now!!!!"; System.Net.Mail.MailMessage emailsend = new System.Net.Mail.MailMessage(); emailsend.To.Add(email); emailsend.Subject = "There is an Intruder In Your Home!"; emailsend.From = new System.Net.Mail.MailAddress("[email protected]"); emailsend.Body = message; System.Net.Mail.SmtpClient smtp = new System.Net.Mail.SmtpClient("smtp.mail.yahoo.com."); smtp.Send(emailsend); } When its supposed to fire: void nui_ColorFrameReady2(object sender, ImageFrameReadyEventArgs e) { // 32-bit per pixel, RGBA image xxx PlanarImage Image = e.ImageFrame.Image; //int deltaFrames = totalFrames - lastFrameWithMotion; //if (totalFrames2 <= stopFrameNumber & deltaFrames > 300) { ++totalFrames2; string bb1 = Convert.ToString(totalFrames2); // string file_name_3 = "C:\\Research\\Kinect\\Proposal\\Depth_Img" + bb1 + ".jpg"; xxx string file_name_4 = "C:\\temp\\Kinect1_Img" + bb1 + ".jpg"; video.Source = BitmapSource.Create( Image.Width, Image.Height, 96, 96, PixelFormats.Bgr32, null, Image.Bits, Image.Width * Image.BytesPerPixel); BitmapSource image4 = BitmapSource.Create( Image.Width, Image.Height, 96, 96, PixelFormats.Bgr32, null, Image.Bits, Image.Width * Image.BytesPerPixel); if (PersonDetected == 1) { if (totalFrames2 % 10 == 0) { image4.Save(file_name_4, Coding4Fun.Kinect.Wpf.ImageFormat.Jpeg); SendNotificationEmail(); PersonDetected = 0; // lastFrameWithMotion = totalFrames; // topFrameNumber += 100; } } } } Thanks for any help!

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  • What is the difference between Row Level Security and RPD security?

    - by Jeffrey McDaniel
    Row level security (RLS) is a feature of Oracle Enterprise Edition database. RLS enforces security policies on the database level. This means any query executed against the database will respect the specific security applied through these policies. For P6 Reporting Database, these policies are applied during the ETL process. This gives database users the ability to access data with security enforcement even outside of the Oracle Business Intelligence application. RLS is a new feature of P6 Reporting Database starting in version 3.0. This allows for maximum security enforcement outside of the ETL and inside of Oracle Business Intelligence (Analysis and Dashboards). Policies are defined against the STAR tables based on Primavera Project and Resource security. RLS is the security method of Oracle Enterprise Edition customers. See previous blogs and P6 Reporting Database Installation and Configuration guide for more on security specifics. To allow the use of Oracle Standard Edition database for those with a small database (as defined in the P6 Reporting Database Sizing and Planning guide) an RPD with non-RLS is also available. RPD security is enforced by adding specific criteria to the physical and business layers of the RPD for those tables that contain projects and resources, and those fields that are cost fields vs. non cost fields. With the RPD security method Oracle Business Intelligence enforces security. RLS security is the default security method. Additional steps are required at installation and ETL run time for those Oracle Standard Edition customers who use RPD security. The RPD method of security enforcement existed from P6 Reporting Database 2.0/P6 Analytics 1.0 up until RLS became available in P6 Reporting Database 3.0\P6 Analytics 2.0.

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  • Controlling what data populates STAR

    - by user10747017
    Beginning with the Primavera Reporting Database 2.2\P6 Analytics 1.2 release, the first release that supported the P6 Extended Schema, a new ability was added to filter which projects could be included during an ETL run. In previous releases, all projects were included in an ETL run. Additionally, all projects with the option to enable publication are included in the ETL run by default.Because the reporting needs for P6 Extended Schema are different from those of STAR, you can define a filter that will limit the data that is included in the STAR schema. For example, your STAR schema can be filter to only include all projects in a specific Portfolio, or all projects with a project code assignment of 'For Analytics.'  Any criteria that can be defined in a Where clause and added to a view can be used to filter the projects included in the STAR schema. I highly suggest this approach when dealing with large databases. Unnecessary projects could cause the Extract portion of the ETL process to take longer. A table in STAR called etl_projectlist is the key for what projects are targeted during the ETL process. To setup the filter, perform the following steps:1. Connect to your Primavera P6 Project Management Database as Pxrptuser (extended schema owner) and create a new view:create or replace view star_project_viewasselect PROJECTOBJECTID objectidfrom projectportfolio pp, projectprojectportfolio pppwhere pp.objectid = ppp.PROJECTPORTFOLIOOBJECTIDand pp.name = 'STAR Projects'--The main field that MUST be selected in the view is the projectobjectid. Selecting any other field besides the projectobjectid will cause the view to be invalid and will not work. Any Where clause can be used, but projectobjectid is the key.2. In your STAR installation directory go the \res folder and edit the staretl.properties file.  Here you will define the view to be used.  Add the following line or update if exists:star.project.filter.ds1=star_project_view3. When running the  staretl.cmd or staretl.sh process the database link to Pxrtpuser will be accessed and this view will be used to populate the etl_projectlist table  with the appropriate projectobjectids as defined in the view created in step 1 above.

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  • CUOA Workshop: “L’evoluzione dei modelli e dei sistemi di analisi e reporting direzionale”

    - by Paolo Leveghi
    Il 26 Giugno scorso presso l’Aula Magna della Fondazione CUOA si è tentuo il workshop “L’evoluzione dei modelli e dei sistemi di analisi e reporting direzionale”, promosso dal Club Finance CUOA con la collaborazione di Oracle .  Una recente analisi di Gartner ha evidenziato che Executives Finance ed IT hanno identificato Business Intelligence, Analytics e Performance Management come tema prioritario su cui concentrare gli investimenti “tecnologici” nel 2013 confermando, se mai qualcuno ne avesse avuto bisogno, la continua e crescente attenzione delle aziende alla propria capacità di definire, produrre e gestire informazioni funzionali all’identificazione di opportunità, alla valutazione di rischi ed impatti, alla simulazione degli effetti di operazioni ordinarie e straordinarie...in un solo concetto, informazioni funzionali alla guida dell’azienda. Questo dato è ancora più interessante se incrociato con il risultato di una survey condotta da CFO Magazine e KPMG International nella quale il 48% dei CFO intervistati ha dichiarato di ritenere i propri sistemi datati ed poco flessibili, quindi un limite, se non proprio un freno, alla loro volontà di essere agenti del cambiamento. A fronte di tutto questo, le aziende dimostrano un crescente interesse a capire cosa fare, oggi e domani, per migliorare la propria capacità di sfruttare una risorsa aziendale estremamente pregiata quale l’informazione. L’    Obiettivo del workshop è quindi stato quello di analizzare in quale scenario stanno operando oggi le aziende del Nord Est Italiano verificando, grazie alle testimonianze di ITAL TBS e del Gruppo Carraro,  lo “stato di salute” dei processi di Business Analytics, il livello di cultura aziendale ed il grado di adozione di soluzioni da parte dei CFO, del Management e più in generale dei decisori aziendali, i percorsi evolutivi e prospettici per migliorare su questi temi

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  • BI Applications Test Drive: Joint Partner+Oracle Go To Market Initiatives

    - by Mike.Hallett(at)Oracle-BI&EPM
     A challenge you may be facing is how to easily show the business value of BI to a set of customers.  The key we find to achieve this is to show best in class business analytic examples specific to a business person's role and needs - e.g. "HR analytics" for HR professionals, "Spend Analytics" for procurement professionals, and so on. We have created for you, our specialised partners, the ability to run Oracle BI Applications Test Drive Workshops for your customers. These are carefully scripted to allow a customer business person (usually not IT) to navigate for themselves around a series of dashboards and analysis targetted to show how BI can help their business and drive ROI. These Oracle BI Applications Test Drive kits (in English) are now downloadable from our OMS4P/OPN portal . See it by clicking on this link:http://www.oracle.com/partners/secure/marketing/bi-apps-test-drive-519829.htmlThis kit translation into Italian, French, Spanish and German will be added to this portal soon. NOTE: These are not designed for "training" customers: they really address the need for an effective call to action for any customer you talk to who is in the early stages of exploring their options and the business benefits of a BI project, especially if they are already an Oracle applications customer (eBusiness suite, Peoplesoft, Siebel, JDE). For more demand generation kits see another blog article "Joint Partner+Oracle Go To Market Initiatives: BI Customer Event Kits"

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  • Managing Social Relationships for the Enterprise – Part 1

    - by Michael Hylton
    By Reggie Bradford, Senior Vice President, Oracle  Today, Mark Hurd, President of Oracle, Thomas Kurian, Executive Vice President of Oracle and I discussed the strategic importance of how social media is impacting the enterprise and how it is changing the way customers, prospects employees and investors interact with brands worldwide.  Oracle understands that the consumer is in control and as such, brands must evolve and change to meet growing needs. In addition, according to social media thought leader and Analyst from Altimeter Group, Jeremiah Owyang, companies now average 178 corporate-owned social media accounts. When Oracle added leading social marketing, listening analytics and development tools from Vitrue, Collective Intellect and Involver to its Oracle’s Cloud Services Suite we went beyond providing a single set of tools. We developed an entire framework to include a comprehensive social relationship management suite to help companies move beyond the social enterprise and achieve the social-enabled enterprise.  The fundamental shift from transaction to engagement means that enterprises need not only a social strategy, but should also ensure that the information and data received from social initiatives flow back to marketing, sales, support and service. Doing so enables companies to deliver a proactive and compelling experience and provides analytics to turn engagement into opportunity – and ultimately that opportunity into revenue.  On September 13, 2012, I am delighted to sit down with Jeremiah to further the discussion about how enterprises are addressing social media strategies and managing content.  In addition, we will be taking your questions after the webinar via Twitter (@Oracle, @ReggieBradford, @cfinn, @jowyang). Use #oracle and #socbiz to submit questions and follow the conversation. I look forward to speaking with you and answering your questions online.  For more information about becoming a social-enabled enterprise, visit www.oracle.com/social. And don’t miss the insights of other social business thought leaders at www.oracle.com/goto/socialbusiness.

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  • Best ways to collect location-based user input

    - by user359650
    I'm working on a website where users will be able to register and provide information about their location. In order to prevent users from inputting incorrect data, we don't want users to provide free-text information but instead choose from predefined values as much as possible. We believe there are 2 ways of providing those values: use an API to an external service provider or create your own local database. APIs Some resources: - https://developers.facebook.com/docs/reference/ads-api/get-autocomplete-data/ - http://developer.yahoo.com/geo/geoplanet/ Pros: -accuracy and completeness of data. -no maintenance related to update of data as this it taken care of by API provider. -easier/faster to get started (no need to create local database, just implement API). Cons: -degradation of performance when availability issues with external API. -outage due to changes to the external API (until your code is updated to reflect those changes). -lock-in with external provider. Local database Some resources: - http://developer.yahoo.com/geo/geoplanet/data/ - http://www.maxmind.com/app/geolitecity - http://download.geonames.org/export/dump/ Pros: -no external dependency: improved stability and performance. Cons: -more work to get started (you need to create the database and code to interact with it). -risks of inaccurate/incomplete data, either initially or over time. -more maintenance work to keep database up to date. Assuming the depth information requested from users is as follows: -country: interested in value. also used to narrow down list of regions. -region (state in the US, county in the UK...): not interested in value itself, only used to narrow down list of cities. -city: interested in value (which can be used to work out related region should we need regional statistics). -address: interested in value although OPTIONAL. Which option (whether API or local database) would you choose? What tips you would give for the implementation? What other resources can you share?

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  • Cannot ping router with a static IP assigned?

    - by Uriah
    Alright. I am running Ubuntu LTS 12.04 and am trying to configure a local caching/master DNS server so I am using Bind9. First, here are some things via default DHCP: /etc/network/interfaces cat /etc/network/interfaces # This file describes the network interfaces available on your system # and how to activate them. For more information, see interfaces(5). # The loopback network interface auto lo iface lo inet loopback # The primary network interface auto eth0 iface eth0 inet dhcp # The primary network interface - STATIC #auto eth0 #iface eth0 inet static # address 192.168.2.113 # netmask 255.255.255.0 # network 192.168.2.0 # broadcast 192.168.2.255 # gateway 192.168.2.1 # dns-search uclemmer.net # dns-nameservers 192.168.2.113 8.8.8.8 /etc/resolv.conf cat /etc/resolv.conf # Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8) # DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN nameserver 192.168.2.1 search uclemmer.net ifconfig ifconfig eth0 Link encap:Ethernet HWaddr 00:14:2a:82:d4:9e inet addr:192.168.2.103 Bcast:192.168.2.255 Mask:255.255.255.0 inet6 addr: fe80::214:2aff:fe82:d49e/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:1067 errors:0 dropped:0 overruns:0 frame:0 TX packets:2504 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:153833 (153.8 KB) TX bytes:214129 (214.1 KB) Interrupt:23 Base address:0x8800 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:915 errors:0 dropped:0 overruns:0 frame:0 TX packets:915 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:71643 (71.6 KB) TX bytes:71643 (71.6 KB) ping ping -c 4 192.168.2.1 PING 192.168.2.1 (192.168.2.1) 56(84) bytes of data. 64 bytes from 192.168.2.1: icmp_req=1 ttl=64 time=0.368 ms 64 bytes from 192.168.2.1: icmp_req=2 ttl=64 time=0.224 ms 64 bytes from 192.168.2.1: icmp_req=3 ttl=64 time=0.216 ms 64 bytes from 192.168.2.1: icmp_req=4 ttl=64 time=0.237 ms --- 192.168.2.1 ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 2997ms rtt min/avg/max/mdev = 0.216/0.261/0.368/0.063 ms ping -c 4 google.com PING google.com (74.125.134.102) 56(84) bytes of data. 64 bytes from www.google-analytics.com (74.125.134.102): icmp_req=1 ttl=48 time=15.1 ms 64 bytes from www.google-analytics.com (74.125.134.102): icmp_req=2 ttl=48 time=11.4 ms 64 bytes from www.google-analytics.com (74.125.134.102): icmp_req=3 ttl=48 time=11.6 ms 64 bytes from www.google-analytics.com (74.125.134.102): icmp_req=4 ttl=48 time=11.5 ms --- google.com ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 3003ms rtt min/avg/max/mdev = 11.488/12.465/15.118/1.537 ms ip route ip route default via 192.168.2.1 dev eth0 metric 100 192.168.2.0/24 dev eth0 proto kernel scope link src 192.168.2.103 As you can see, with DHCP everything seems to work fine. Now, here are things with static IP: /etc/network/interfaces cat /etc/network/interfaces # This file describes the network interfaces available on your system # and how to activate them. For more information, see interfaces(5). # The loopback network interface auto lo iface lo inet loopback # The primary network interface #auto eth0 #iface eth0 inet dhcp # The primary network interface - STATIC auto eth0 iface eth0 inet static address 192.168.2.113 netmask 255.255.255.0 network 192.168.2.0 broadcast 192.168.2.255 gateway 192.168.2.1 dns-search uclemmer.net dns-nameservers 192.168.2.1 8.8.8.8 I have tried dns-nameservers in various combos of *.2.1, *.2.113, and other reliable, public nameservers. /etc/resolv.conf cat /etc/resolv.conf # Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8) # DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN nameserver 192.168.2.1 nameserver 8.8.8.8 search uclemmer.net Obviously, when I change the nameservers in the /etc/network/interfaces file, the nameservers change here too. ifconfig ifconfig eth0 Link encap:Ethernet HWaddr 00:14:2a:82:d4:9e inet addr:192.168.2.113 Bcast:192.168.2.255 Mask:255.255.255.0 inet6 addr: fe80::214:2aff:fe82:d49e/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:1707 errors:0 dropped:0 overruns:0 frame:0 TX packets:2906 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:226230 (226.2 KB) TX bytes:263497 (263.4 KB) Interrupt:23 Base address:0x8800 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:985 errors:0 dropped:0 overruns:0 frame:0 TX packets:985 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:78625 (78.6 KB) TX bytes:78625 (78.6 KB) ping ping -c 4 192.168.2.1 PING 192.168.2.1 (192.168.2.1) 56(84) bytes of data. --- 192.168.2.1 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 3023ms ping -c 4 google.com ping: unknown host google.com Lastly, here are my bind zone files: /etc/bind/named.conf.options cat /etc/bind/named.conf.options options { directory "/etc/bind"; // // // query-source address * port 53; notify-source * port 53; transfer-source * port 53; // If there is a firewall between you and nameservers you want // to talk to, you may need to fix the firewall to allow multiple // ports to talk. See http://www.kb.cert.org/vuls/id/800113 // If your ISP provided one or more IP addresses for stable // nameservers, you probably want to use them as forwarders. // Uncomment the following block, and insert the addresses replacing // the all-0's placeholder. // forwarders { // 0.0.0.0; // }; forwarders { // My local 192.168.2.113; // Comcast 75.75.75.75; 75.75.76.76; // Google 8.8.8.8; 8.8.4.4; // DNSAdvantage 156.154.70.1; 156.154.71.1; // OpenDNS 208.67.222.222; 208.67.220.220; // Norton 198.153.192.1; 198.153.194.1; // Verizon 4.2.2.1; 4.2.2.2; 4.2.2.3; 4.2.2.4; 4.2.2.5; 4.2.2.6; // Scrubit 67.138.54.100; 207.255.209.66; }; // // // //allow-query { localhost; 192.168.2.0/24; }; //allow-transfer { localhost; 192.168.2.113; }; //also-notify { 192.168.2.113; }; //allow-recursion { localhost; 192.168.2.0/24; }; //======================================================================== // If BIND logs error messages about the root key being expired, // you will need to update your keys. See https://www.isc.org/bind-keys //======================================================================== dnssec-validation auto; auth-nxdomain no; # conform to RFC1035 listen-on-v6 { any; }; }; /etc/bind/named.conf.local cat /etc/bind/named.conf.local // // Do any local configuration here // // Consider adding the 1918 zones here, if they are not used in your // organization //include "/etc/bind/zones.rfc1918"; zone "example.com" { type master; file "/etc/bind/zones/db.example.com"; }; zone "2.168.192.in-addr.arpa" { type master; file "/etc/bind/zones/db.2.168.192.in-addr.arpa"; /etc/bind/zones/db.example.com cat /etc/bind/zones/db.example.com ; ; BIND data file for example.com interface ; $TTL 604800 @ IN SOA yossarian.example.com. root.example.com. ( 1343171970 ; Serial 604800 ; Refresh 86400 ; Retry 2419200 ; Expire 604800 ) ; Negative Cache TTL ; @ IN NS yossarian.example.com. @ IN A 192.168.2.113 @ IN AAAA ::1 @ IN MX 10 yossarian.example.com. ; yossarian IN A 192.168.2.113 router IN A 192.168.2.1 printer IN A 192.168.2.200 ; ns01 IN CNAME yossarian.example.com. www IN CNAME yossarian.example.com. ftp IN CNAME yossarian.example.com. ldap IN CNAME yossarian.example.com. mail IN CNAME yossarian.example.com. /etc/bind/zones/db.2.168.192.in-addr.arpa cat /etc/bind/zones/db.2.168.192.in-addr.arpa ; ; BIND reverse data file for 2.168.192.in-addr interface ; $TTL 604800 @ IN SOA yossarian.example.com. root.example.com. ( 1343171970 ; Serial 604800 ; Refresh 86400 ; Retry 2419200 ; Expire 604800 ) ; Negative Cache TTL ; @ IN NS yossarian.example.com. @ IN A 255.255.255.0 ; 113 IN PTR yossarian.example.com. 1 IN PTR router.example.com. 200 IN PTR printer.example.com. ip route ip route default via 192.168.2.1 dev eth0 metric 100 192.168.2.0/24 dev eth0 proto kernel scope link src 192.168.2.113 I can SSH in to the machine locally at *.2.113 or at whatever address is dynamically assigned when in DHCP "mode". *2.113 is in my router's range and I have ports open and forwarding to the server. Pinging is enabled on the router too. I briefly had a static configuration working but it died after the first reboot. Please let me know what other info you might need. I am beyond frustrated/baffled.

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  • Engineered to Inform, Inspire, Entertain

    - by Oracle OpenWorld Blog Team
    by Karen Shamban Take note! Oracle OpenWorld keynote lineup announced  The lineup for the keynotes at this year's Oracle OpenWorld conference has just been announced.  Expert speakers will provide insights into industry trends, the latest technology developments and futures, as well as key strategies for achieving business efficiency and innovation. Critical business drivers such as engineered systems, cloud computing, customer experience, and business analytics and big data will be featured topics. Executive keynotes include: Oracle CEO Larry Ellison on "Hardware and Software, Engineered to Work Together: Why It's a Different Approach" and "The Oracle Cloud: Where Social is Built In" Oracle President Mark Hurd discussing "Shift Complexity" with SVP of Oracle Database Development Andrew Mendelsohn,  and "See More, Act Faster: Oracle Business Analytics" Oracle EVP of Product Development Thomas Kurian focusing on "The Oracle Cloud: Oracle's Cloud Platform and Applications Strategy" Oracle EVP of Systems John Fowler, Oracle Chief Corporate Architect Edward Screven, and Oracle SVP of Systems Technology Juan Loiaza on "Oracle Cloud Infrastructure and Engineered Systems: Fast, Reliable, Virtualized" For more information on speakers, topics, and schedule, go to the Oracle OpenWorld Keynotes page.

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  • Google+ Platform Office Hours for April 4th 2012: Open Q&A

    Google+ Platform Office Hours for April 4th 2012: Open Q&A We hold weekly Google+ Platform Office Hours using Hangouts On Air most Wednesdays from 11:30am until 12:15pm PST. This week we opened the session up to your questions about the Google+ platform. Here's a list of the topics we addressed: - 1:40 - HTTPS and hangout apps - 4:48 - The Google+ badge on Blogger - 6:51 - Warnings logged to the console by the +1 button - 7:57 - +1 button count discrepancies between the button, Google Analytics and Google Webmaster Tools - 11:04 - Using Google+ to identify users on an external website Our starter projects include this functionality. You can find them here: developers.google.com - 14:12 - When will the feature I want be released? - 16:05 - Redirecting your domain to your Google+ Page Jenny mentions a blog entry about redirecting to your Google+ profile: goo.gl - 17:30 - Pulling public Google+ activity from your Google+ Page into your website The starter projects also demonstrate this functionality: developers.google.com - 19:43 - Integrating the Google+ badge with Google Analytics tracking Oops! Jenny mentions callbacks. She was in error. The +1 button provides callbacks but the badge does not at this time. Sorry about that. Discuss this video on Google+: goo.gl Learn more about our Office Hours: developers.google.com From: GoogleDevelopers Views: 114 5 ratings Time: 21:28 More in Science & Technology

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  • Tools for managing eCommerce backend

    - by rboarman
    I am working with an eCommerce company that has outgrown their hacked together backend for managing inventory, pricing and feeds to various shopping engines (Yahoo, 3d cart, Amazon, etc.). They currently manage about 12,000 skus and are doing $40M in revenue. Their internal people are working on a new Magento solution, but that is six months away and they need to replace/improve their current solution in order to hold them over. Their current solution was developed by two people who have left the company. What tools/architecture do other eCommerce sites use to manage their inventory, pricing, product descriptions and feed generation for the shopping engines? The current solution looks like this: 1) Inventory, pricing and product descriptions are maintained in a database and in NetSuite by employees 2) New products are added to the database via import 3) Twice a week data is extracted into a giant Excel spreadsheet 4) The Excel file adjusts pricing based on some simple algorithms 5) The Excel file exports about six different csv feeds which are manually uploaded to Amazon, 3d cart, Yahoo, Google and Merchant Advantage a. Each feed is a variant of the product which different field names and formatting b. Pricing levels differ between feeds c. Some products are not sent to all feeds 6) Orders are manually parsed and the inventory is adjusted as needed once product is sold The new solution should: 1) Import data from ODBC, CSV and NetSuite (CSV via ftp) 2) Apply pricing changes via simple algorithms (< $80 add $10, $200 add $25) 3) Ensure margins are being met 4) Format and generate a bunch of CSV and XML feeds 5) Perhaps upload feeds to shopping engines automatically What I need to do is replace the Excel file with something that is maintainable and automated. Something in the .Net stack is preferable but not mandatory. I’ve been looking at BizTalk but it may take too long to develop and deploy. Any suggestions?

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  • Join our webinar: What CFOs Want From IT -- Unlocking Growth with Emerging Technologies

    - by Di Seghposs
    According to the 2012 Gartner-FEI research, big data, analytics, and new mobile, social & cloud computing platforms are increasingly on the CFOs radar screen because of their potential to unlock new growth opportunities. Join Oracle Chair Jeff Henley, & Oracle's Reggie Bradford & Rich Clayton as they explore CFO strategies & best practices for driving real value from IT investments in these areas: Why CFOs should get involved in big data and business analytics projects, and what best practices they can adopt to ensure their success How CFOs are leveraging new mobile and cloud computing platforms to address enterprise demands quickly and cost effectively How CFOs can partner with CMOs to maximize the value of IT investments in social technologies that can help create new growth opportunities CFOs have more responsibility over IT than ever before.  Learn how Oracle unlocks the transformative power of IT to take your business to the next level of performance.   Date:Tuesday, November 27, 2012 Time:8:00 a.m. PST / 11:00 a.m. EST Register now.

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  • Customers Deploying Sun Oracle Database Machine

    - by kimberly.billings
    Philippine Savings Bank (PS Bank) recently deployed the Sun Oracle Database Machine to underpin its enterprise-wide analytics platform. Now, the response times for queries and requests that used to take from three hours to several days is completed in less than one minute with near real-time updates. Read the press release. EFU General Insurance also announced this week that they have deployed the Sun Oracle Database Machine. With Oracle, EFU will be able to open more sales channels via the Web and facilitate integration with other companies. As a result, more quality services can be offered to its customers via the Web because of the more agile and reliable IT infrastructure. In addition, a centralized IT environment will offer the EFU management a real time view of key information, enabling EFU to analyze business trends and make timely decisions. Read the press release. Let us know about your Sun Oracle Database deployment! var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • Apress Deal of the Day - 15/March/2011

    - by TATWORTH
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Today’s $10 (about £6.50) offer from Apress at http://www.apress.com/info/dailydeal is: Pro SQL Server 2008 Analytics: Delivering Sales and Marketing Dashboards Pro SQL Server 2008 Analytics provides everything you need to know to develop sophisticated and visually appealing sales and marketing dashboards using SQL Server 2008 and to integrate those dashboards with SharePoint, PerformancePoint, and other key Microsoft technologies. $49.99 | Published May 2009 | Brian Paulen

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  • Updating, etc., automatically

    - by Steve D
    Is there a way to set up Ubuntu 12.04 (or earlier versions) so that all recommended updates are done automatically, say once a week? When I say automatically, I mean no password entry or user intervention required. This sounds like a stupid request, so let me tell why I'm asking. My grandfather knows nothing about computers; he uses his solely to read Yahoo! mail. I want to get rid of his clunky, spyware-ridden Windows XP and install Ubuntu. I want to set it up so when he turns the computer on, after a couple minutes, voila!, Yahoo! mail, already signed in, ready to go. The problem is I don't want to have to go over there every week or so and make sure everything is up-to-date, he hasn't accidentally installed any spyware, etc. So can this be done? Is this the best way to set things up for my grandfather? Are there other things I should be worried about when it comes to keeping things hassle-free for him? Please don't post anything like "why not teach him how to... blah blah blah". My grandfather is 80 years old and has made it clear email is the only thing he will ever use a computer for! Thanks!

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  • Would anyone tell me how to fetch the media:thumb element's attribute from a json feed?

    - by ash
    I made a yahoo pipe that pulls up the atoms as json format; however, I can fetch and display all the elements in my html page except for the element's attribute. Would anyone tell me how to fetch the media:thumb element's attribute from a json feed? I am pasting the html page's code with javascript. If you save the html page and then view it in browser, you will see that all the necessary elements get output at html page except for the media:thumb as I cannot display the attribute of media:thumb when the feed is formatted as json. I am also pasting the some portion of the json feed so that you can have an idea what i am talking about. Please tell me how to retrieve attribute from media:thumb element of a json feed by using plain javascript but no server side code or javascript library. Thank you. function getFeed(feed){ var newScript = document.createElement('script'); newScript.type = 'text/javascript'; newScript.src = 'http://pipes.yahoo.com/pipes/pipe.run?_id=40616620df99780bceb3fe923cecd216&_render=json&_callback=piper'; document.getElementsByTagName("head")[0].appendChild(newScript); } function piper(feed){ var tmp=''; for (var i=0; i'; tmp+=feed.value.items[i].title+''; tmp+=feed.value.items[i].author.name+''; tmp+=feed.value.items[i].published+''; if (feed.value.items[i].description) { tmp+=feed.value.items[i].description+''; } tmp+='<hr>'; } document.getElementById('rssLayer').innerHTML=tmp; } </script> bchnbc .............................................................. Some portion of the json feed that gets generated by yahoo pipe .............................................................. piper({"count":2,"value":{"title":"myPipe","description":"Pipes Output","link":"http:\/\/pipes.yahoo.com\/pipes\/pipe.info?_id=f7f4175d493cf1171aecbd3268fea5ee","pubDate":"Fri, 02 Apr 2010 17:59:22 -0700","generator":"http:\/\/pipes.yahoo.com\/pipes\/","callback":"piper", "items": [{ "rights":"Attribution - Noncommercial - No Derivative Works", "link":"http:\/\/vodo.net\/mixtape1", "y:id":{"value":null,"permalink":"true"}, "content":{"content":"We're proud to be releasing this first VODO MIXTAPE. Actual tape might be a thing of the past, but before P2P, mixtapes were the most popular way of sharing popular culture the world had known -- and once called the 'most widely practiced American art form'. We want to resuscitate the spirit of the mixtape for this VODO MIXTAPE series: compilations of our favourite shorts, the weird, the wild and the wonky, all brought together in a temporary and uncomfortable company.","type":"text"}, "author": {"name":"Various"}, "description":"We're proud to be releasing this first VODO MIXTAPE. Actual tape might be a thing of the past, but before P2P, mixtapes were the most popular way of sharing popular culture the world had known -- and once called the 'most widely practiced American art form'. We want to resuscitate the spirit of the mixtape for this VODO MIXTAPE series: compilations of our favourite shorts, the weird, the wild and the wonky, all brought together in a temporary and uncomfortable company.", "media:thumbnail": { "url":"http:\/\/vodo.net\/\/thumbnails\/Mixtape1.jpg" }, "published":"2010-03-08-09:20:20 PM", "format": { "audio_bitrate":null, "width":"608", "xmlns":"http:\/\/xmlns.transmission.cc\/FileFormat", "channels":"2", "samplerate":"44100.0", "duration":"3092.36", "height":"352", "size":"733925376.0", "framerate":"25.0", "audio_codec":"mp3", "video_bitrate":"1898.0", "video_codec":"XVID", "pixel_aspect_ratio":"16:9" }, "y:title":"Mixtape #1: VODO's favourite short films", "title":"Mixtape #1: VODO's favourite short films", "id":null, "pubDate":"2010-03-08-09:20:20 PM", "y:published":{"hour":"3","timezone":"UTC","second":"0","month":"4","minute":"10","utime":"1270264200","day":"3","day_of_week":"6","year":"2010" }}, {"rights":"Attribution - Noncommercial - No Derivative Works","link":"http:\/\/vodo.net\/gilbert","y:id":{"value":"cd6584e06ea4ce7fcd34172f4bbd919e295f8680","permalink":"true"},"content":{"content":"A documentary short about Gilbert, the Beacon Hill \"town crier.\" For the last 9 years, since losing his job and becoming homeless, Gilbert has delivered the weather, sports, and breaking headlines from his spot on the Boston Common. Music (used with permission) in this piece is called \"Blue Bicycle\" by Dusseldorf-based pianist \/ composer Volker Bertelmann also known as Hauschka. Artistic Statement: This is the first in a series of profiles of people who I think are interesting, and who I see on almost a daily basis. I don't want to limit the series to people who live \"on the fringe,\" but it would be appropriate to say that most of the people I interview are eclectic, eccentric, and just a little bit unique. The art is in the viewing - but I hope to turn my lens on individuals that don't always color in the lines, whether they can help it or not.","type":"text"},"author":{"name":"Nathaniel Hansen"},"description":"A documentary short about Gilbert, the Beacon Hill \"town crier.\" For the last 9 years, since losing his job and becoming homeless, Gilbert has delivered the weather, sports, and breaking headlines from his spot on the Boston Common. Music (used with permission) in this piece is called \"Blue Bicycle\" by Dusseldorf-based pianist \/ composer Volker Bertelmann also known as Hauschka. Artistic Statement: This is the first in a series of profiles of people who I think are interesting, and who I see on almost a daily basis. I don't want to limit the series to people who live \"on the fringe,\" but it would be appropriate to say that most of the people I interview are eclectic, eccentric, and just a little bit unique. The art is in the viewing - but I hope to turn my lens on individuals that don't always color in the lines, whether they can help it or not.","media:thumbnail":{"url":"http:\/\/vodo.net\/\/thumbnails\/gilbert.jpeg"},"published":"2010-03-03-10:37:05 AM","format":{"audio_bitrate":null,"width":"624","xmlns":"http:\/\/xmlns.transmission.cc\/FileFormat","channels":"2","samplerate":null,"duration":"373.673","height":"352","size":"123321266.0","framerate":null,"audio_codec":"mp3","video_bitrate":null,"video_codec":"XVID","pixel_aspect_ratio":"16:9"},"y:title":"Gilbert","title":"Gilbert","id":"cd6584e06ea4ce7fcd34172f4bbd919e295f8680","pubDate":"2010-03-03-10:37:05 AM","y:published":{"hour":"3","timezone":"UTC","second":"0","month":"4","minute":"10","utime":"1270264200","day":"3","day_of_week":"6","year":"2010" }} ] }})

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  • Syntax error, unexpected '}' wordpress error

    - by Zach Johnson
    Hello I am not a PHP programmer so I have no idea what the problem is here. Basiclly I am trying to use a wordpress theme but I get this error The Parse error: syntax error, unexpected '}' in / home/a5618915/public_html/photo/wp-content/themes/iphoto/functions.php on line 1 I have no Idea what exactly is wrong in the php file. The code for the functions.php is below. If someone could point out whats wrong I would be really grateful. <?php define('THEME_NAME','iphoto'); load_theme_textdomain( THEME_NAME,TEMPLATEPATH .'/languages'); add_custom_background(); add_theme_support( 'automatic-feed-links' ); add_theme_support( 'post-formats', array( 'video')); if ( function_exists('register_nav_menus') ) { register_nav_menus(array('primary' => 'header')); } add_action('wp_ajax_b_ajax_post_action', 'b_ajax_callback'); function b_ajax_callback() { global $wpdb; if(isset($_POST['type']) && $_POST['type'] == 'upload') { $clickedID = $_POST['data']; $filename = $_FILES[$clickedID]; $filename['name'] = preg_replace('/[^a-zA-Z0-9._-]/', '', $filename['name']); $override['test_form'] = false; $override['action'] = 'wp_handle_upload'; $uploaded_file = wp_handle_upload($filename,$override); $upload_tracking[] = $clickedID; update_option($clickedID, $uploaded_file['url'] ); if(!empty($uploaded_file['error'])) {echo 'Upload Error: ' . $uploaded_file['error']; } else { echo $uploaded_file['url']; } } die(); } function post_thumbnail($a){ global $post; $post_img = ''; ob_start(); ob_end_clean(); $output = preg_match_all('/\<img.+?src="(.+?)".*?\/>/is',$post->post_content,$matches ,PREG_SET_ORDER); $cnt = count( $matches ); if($a==1){ if($cnt>0){ if($cnt>1){ if($cnt>3) $cnt=3; for($i=0;$i<$cnt;$i++){ $post_current = $i+1; $post_img_src = $matches[$i][1]; if($i==0){$post_spans .= '<span class="current">'.$post_current.'</span>';}else{ $post_spans .= '<span>'.$post_current.'</span>'; } $post_imgs .='<img src="'.get_bloginfo('template_url').'/timthumb.php?src='.$post_img_src.'&amp;w=285&amp;zc=1" />'; } $post_img = $post_imgs.'<span class="imgNav">'.$post_spans.'</span>'; }else{ $post_img_src = $matches [0][1]; $post_img = '<img src="'.get_bloginfo('template_url').'/timthumb.php?src='.$post_img_src.'&amp;w=285&amp;zc=1" />'; } echo $post_img; } }else{ return $cnt; } } function post_content_thumbnail($c) { if(is_single()){ $c = preg_replace('/\width="*".+?height="*"/i', '', $c); $s = array('/src="(.+?.(jpg|bmp|png|jepg|gif))".+?/i' => 'src="'.get_bloginfo("template_url").'/timthumb.php?src=$1&amp;h=440&amp;zc=1"'); foreach($s as $p => $r){ $c = preg_replace($p,$r,$c); } return $c; } } add_filter( 'the_content', 'post_content_thumbnail' ); function ajax_post(){ if( isset($_GET['action'])&& $_GET['action'] == 'ajax_post'){ if(isset($_GET['cat'])){ $args = array( 'category_name' => $_GET['cat'], 'paged' => $_GET['pag'] ); }else if(isset($_GET['pag'])){ $args = array( 'paged' => $_GET['pag'] ); } query_posts($args); if(have_posts()){while (have_posts()):the_post();?> <?php get_template_part( 'content', get_post_format() ); ?> <?php endwhile;} die(); }else{return;} } add_action('init', 'ajax_post'); function pagenavi( $p = 2 ) { if ( is_singular() ) return; global $wp_query,$paged; $max_page = $wp_query->max_num_pages; if ( $max_page == 1 ){ echo '<span id="post-current">1</span> / <span id="post-count">1</span>'; return; } if ( empty( $paged ) ) $paged = 1; if ( $paged >1 ) echo "<a id='prev' title='Prev' href='",esc_html( get_pagenum_link( $paged -1 ) ),"'>&lt;&lt;</a> "; echo '<span id="post-current">'.$paged .'</span> / <span id="post-count">'.$max_page .'</span>'; if ( $paged <$max_page ) echo "<a id='next' title='Next' href='",esc_html( get_pagenum_link( $paged +1) ),"'>&gt;&gt;</a> "; } function iphoto_comment($comment,$args,$depth) { $GLOBALS['comment'] = $comment; ;echo ' <li ';comment_class();;echo ' id="li-comment-';comment_ID() ;echo '" > <div id="comment-';comment_ID();;echo '" class="comment-body"> <div class="commentmeta">';echo get_avatar( $comment->comment_author_email,$size = '48');;echo '</div> ';if ($comment->comment_approved == '0') : ;echo ' <em>';_e('Your comment is awaiting moderation.') ;echo '</em><br /> ';endif;;echo ' <div class="commentmetadata">&nbsp;-&nbsp;';printf(__('%1$s %2$s'),get_comment_date('Y.n.d'),get_comment_time('G:i'));;echo '</div> <div class="reply">';comment_reply_link(array_merge( $args,array('depth'=>$depth,'max_depth'=>$args['max_depth'],'reply_text'=>__('Reply')))) ;echo '</div> <div class="vcard">';printf(__('%s'),get_comment_author_link()) ;echo '</div> ';comment_text() ;echo ' </div> '; } add_action('admin_init', 'iphoto_init'); function iphoto_init() { if (isset($_GET['page']) && $_GET['page'] == 'functions.php') { $dir = get_bloginfo('template_directory'); wp_enqueue_script('adminjquery', $dir . '/includes/admin.js', false, '1.0.0', false); wp_enqueue_style('admincss', $dir . '/includes/admin.css', false, '1.0.0', 'screen'); } } add_action('admin_menu','iphoto_page'); function iphoto_page (){ if ( count($_POST) >0 &&isset($_POST['iphoto_settings']) ){ $options = array ('keywords','description','analytics','lib','views','noajax','animate','phzoom','copyright'); foreach ( $options as $opt ){ delete_option ( 'iphoto_'.$opt,$_POST[$opt] ); add_option ( 'iphoto_'.$opt,$_POST[$opt] ); } } add_theme_page('iPhoto '.__('Theme Options',THEME_NAME),__('Theme Options',THEME_NAME),'edit_themes',basename(__FILE__),'iphoto_settings'); } function iphoto_settings(){?> <div class="wrap"> <div> <h2><?php _e( 'iPhoto Theme Options<span>Version: ',THEME_NAME);?><?php $theme_data=get_theme_data(TEMPLATEPATH . '/style.css'); echo $theme_data['Version'];?></span></h2> </div> <div class="clear"></div> <form method="post" action=""> <div id="theme-Option"> <div id="theme-menu"> <span class="m1"><?php _e( 'jQuery Effect',THEME_NAME);?></span> <span class="m2"><?php _e( 'Relative Plugins',THEME_NAME);?></span> <span class="m3"><?php _e( 'Website Information',THEME_NAME);?></span> <span class="m4"><?php _e( 'Analytics Code',THEME_NAME);?></span> <span class="m5"><?php _e( 'Footer Copyright',THEME_NAME);?></span> <span class="m6"><?php _e( 'iPhoto Theme Declare',THEME_NAME);?></span> <div class="clear"></div> </div> <div id="theme-content"> <ul> <li> <tr><td> <em><?php _e( 'iPhoto use jquery 1.4.4 which contained in this theme, you can also use the Google one instead.',THEME_NAME);?></em><br/> <label><input name="lib" type="checkbox" id="lib" value="1" <?php if (get_option('iphoto_lib')!='') echo 'checked="checked"' ;?>/><?php _e( 'Load the jQuery Library supported by Google',THEME_NAME);?></label><br/><br/> </td></tr> <tr><td> <em><?php _e( 'Index page infinite loading posts.',THEME_NAME);?></em><br/> <label><input name="noajax" type="checkbox" id="noajax" value="1" <?php if (get_option('iphoto_noajax')!='') echo 'checked="checked"' ;?>/><?php _e( 'Deactivate the Infinite loading posts',THEME_NAME);?></label><br/><br/> </td></tr> <tr><td> <em><?php _e( '<strong>Animation of relayout elements</strong>',THEME_NAME);?></em><br /> <input name="animate" type="checkbox" id="animate" value="1" <?php if (get_option('iphoto_animate')!='') echo 'checked="checked"';?>/><?php _e( 'Deactivate animation effect on index page',THEME_NAME);?> </td></tr> </li> <li> <tr><td> <em><?php _e( 'WP-PostViews, Enables you to display how many times a post/page had been viewed.',THEME_NAME);?></em><br/> <label><input name="views" type="checkbox" id="views" value="1" <?php if (get_option('iphoto_views')!='') echo 'checked="checked"' ?>/><?php _e( 'Activate WP-PostViews',THEME_NAME);?></label><br/><br/> </td></tr> </li> <li> <tr><td> <?php _e( '<em>Keywords, separate by English commas. like MuFeng, Computer, Software</em>',THEME_NAME);?><br/> <textarea name="keywords" id="keywords" rows="1" cols="70" style="font-size:11px;width:100%;"><?php echo get_option('iphoto_keywords');?></textarea><br/> </td></tr> <tr><td> <?php _e( '<em>Description, explain what\'s this site about. like MuFeng, Breathing the wind</em>',THEME_NAME);?><br/> <textarea name="description" id="description" rows="3" cols="70" style="font-size:11px;width:100%;"><?php echo get_option('iphoto_description');?></textarea> </td></tr> </li> <li> <tr><td> <?php _e( 'You can get your Google Analytics code <a target="_blank" href="https://www.google.com/analytics/settings/check_status_profile_handler">here</a>.',THEME_NAME);?></label><br> <textarea name="analytics" id="analytics" rows="5" cols="70" style="font-size:11px;width:100%;"><?php echo stripslashes(get_option('iphoto_analytics'));?></textarea> </td></tr> </li> <li> <tr><td> <textarea name="copyright" id="copyright" rows="5" cols="70" style="font-size:11px;width:100%;"><?php if(stripslashes(get_option('iphoto_copyright'))!=''){echo stripslashes(get_option('iphoto_copyright'));}else{echo 'Copyright &copy; '.date('Y').' '.'<a href="'.home_url( '/').'" title="'.esc_attr( get_bloginfo( 'name') ).'">'.esc_attr( get_bloginfo( 'name') ).'</a> All rights reserved'; };?></textarea> <br/><em><?php _e( '<b>Preview</b>',THEME_NAME);?><span> : </span><span><?php if(stripslashes(get_option('iphoto_copyright'))!=''){echo stripslashes(get_option('iphoto_copyright'));}else{echo 'Copyright &copy; '.date('Y').' '.'<a href="'.home_url( '/').'" title="'.esc_attr( get_bloginfo( 'name') ).'">'.esc_attr( get_bloginfo( 'name') ).'</a> All rights reserved'; };?></span></em> </td></tr> </li> <li> <tr><td> <p><?php _e('iPhoto is created, developed and maintained by <a href="http://mufeng.me/">MuFeng</a>. If you like iPhoto, please donate. It will help in developing new features and versions.',THEME_NAME);?><?php _e('Alipay',THEME_NAME);?>:</strong> <a href="http://www.alipay.com" target="_blank" title="Alipay">[email protected]</a></p> <h3 style="color:#333" id="introduce"><?php _e( 'Introduction',THEME_NAME);?></h3> <p style="text-indent: 2em;margin:10px 0;"><?php _e( 'iPhoto is evolved from one theme of Tumblr and turned it into a photo theme which can be used at wordpress.',THEME_NAME);?></p> <h3 style="color:#333"><?php _e( 'Published Address',THEME_NAME);?></h3> <p id="release" style="text-indent: 2em;margin:10px 0;"><a href="http://mufeng.me/wordpress-theme-iphoto.html" target="_blank">http://mufeng.me/wordpress-theme-iphoto.html</a></p> <h3 style="color:#333"><?php _e( 'Preview Address',THEME_NAME);?></h3> <p id="preview" style="text-indent: 2em;margin:10px 0;"><a href="http://mufeng.me/photo/" target="_blank">http://mufeng.me/photo/</a></p> <h3 style="color:#333" id="bug"><?php _e( 'Report Bugs',THEME_NAME);?></h3> <p style="text-indent: 2em;margin:10px 0;"><?php _e( 'Weibo <a href="http://weibo.com/meapo" target="_blank">@mufeng.me</a> or leave a message at <a href="http://mufeng.me" target="_blank">http://mufeng.me</a>?',THEME_NAME);?></p> </td></tr> </li> </ul> </div> </div> <p class="submit"> <input type="submit" name="Submit" class="button-primary" value="<?php _e( 'Save Options',THEME_NAME);?>" /> <input type="hidden" name="iphoto_settings" value="save" style="display:none;" /> </p> </form> </div> <?php } ?>

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  • Form, function and complexity in rule processing

    - by Charles Young
    Tim Bass posted on ‘Orwellian Event Processing’. I was involved in a heated exchange in the comments, and he has more recently published a post entitled ‘Disadvantages of Rule-Based Systems (Part 1)’. Whatever the rights and wrongs of our exchange, it clearly failed to generate any agreement or understanding of our different positions. I don't particularly want to promote further argument of that kind, but I do want to take the opportunity of offering a different perspective on rule-processing and an explanation of my comments. For me, the ‘red rag’ lay in Tim’s claim that “...rules alone are highly inefficient for most classes of (not simple) problems” and a later paragraph that appears to equate the simplicity of form (‘IF-THEN-ELSE’) with simplicity of function.   It is not the first time Tim has expressed these views and not the first time I have responded to his assertions.   Indeed, Tim has a long history of commenting on the subject of complex event processing (CEP) and, less often, rule processing in ‘robust’ terms, often asserting that very many other people’s opinions on this subject are mistaken.   In turn, I am of the opinion that, certainly in terms of rule processing, which is an area in which I have a specific interest and knowledge, he is often mistaken. There is no simple answer to the fundamental question ‘what is a rule?’ We use the word in a very fluid fashion in English. Likewise, the term ‘rule processing’, as used widely in IT, is equally difficult to define simplistically. The best way to envisage the term is as a ‘centre of gravity’ within a wider domain. That domain contains many other ‘centres of gravity’, including CEP, statistical analytics, neural networks, natural language processing and so much more. Whole communities tend to gravitate towards and build themselves around some of these centres. The term 'rule processing' is associated with many different technology types, various software products, different architectural patterns, the functional capability of many applications and services, etc. There is considerable variation amongst these different technologies, techniques and products. Very broadly, a common theme is their ability to manage certain types of processing and problem solving through declarative, or semi-declarative, statements of propositional logic bound to action-based consequences. It is generally important to be able to decouple these statements from other parts of an overall system or architecture so that they can be managed and deployed independently.  As a centre of gravity, ‘rule processing’ is no island. It exists in the context of a domain of discourse that is, itself, highly interconnected and continuous.   Rule processing does not, for example, exist in splendid isolation to natural language processing.   On the contrary, an on-going theme of rule processing is to find better ways to express rules in natural language and map these to executable forms.   Rule processing does not exist in splendid isolation to CEP.   On the contrary, an event processing agent can reasonably be considered as a rule engine (a theme in ‘Power of Events’ by David Luckham).   Rule processing does not live in splendid isolation to statistical approaches such as Bayesian analytics. On the contrary, rule processing and statistical analytics are highly synergistic.   Rule processing does not even live in splendid isolation to neural networks. For example, significant research has centred on finding ways to translate trained nets into explicit rule sets in order to support forms of validation and facilitate insight into the knowledge stored in those nets. What about simplicity of form?   Many rule processing technologies do indeed use a very simple form (‘If...Then’, ‘When...Do’, etc.)   However, it is a fundamental mistake to equate simplicity of form with simplicity of function.   It is absolutely mistaken to suggest that simplicity of form is a barrier to the efficient handling of complexity.   There are countless real-world examples which serve to disprove that notion.   Indeed, simplicity of form is often the key to handling complexity. Does rule processing offer a ‘one size fits all’. No, of course not.   No serious commentator suggests it does.   Does the design and management of large knowledge bases, expressed as rules, become difficult?   Yes, it can do, but that is true of any large knowledge base, regardless of the form in which knowledge is expressed.   The measure of complexity is not a function of rule set size or rule form.  It tends to be correlated more strongly with the size of the ‘problem space’ (‘search space’) which is something quite different.   Analysis of the problem space and the algorithms we use to search through that space are, of course, the very things we use to derive objective measures of the complexity of a given problem. This is basic computer science and common practice. Sailing a Dreadnaught through the sea of information technology and lobbing shells at some of the islands we encounter along the way does no one any good.   Building bridges and causeways between islands so that the inhabitants can collaborate in open discourse offers hope of real progress.

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  • Superpower Your Touchpad Computer with Scrybe

    - by Matthew Guay
    Are you looking for a way to help your Touchpad computer make you more productive?  Here’s a quick look at Scrybe, a new application from Synaptics that lets you superpower it. Touchpad devices have become increasingly more interesting as they’ve included support for multi-touch gestures.  Scrybe takes it to the next level and lets you use your touchpad as an application launcher.  You can launch any application, website, or complete many common commands on your computer with a simple gesture.  Scrybe works with most modern Synaptics touchpads, which are standard on most laptops and netbooks.  It is optimized for newer multi-touch touchpads, but can also work with standard single-touch touchpads.  It works on Windows 7, Vista, and XP, so chances are it will work with your laptop or netbook. Get Started With Scrybe Head over to the Scrybe website and download the latest version (link below).  You are asked to enter your email address, name, and information about your computer…but you actually only have to enter your email address.  Click Download when finished. Run the installer when it’s download.  It will automatically download the latest Synaptics driver for your touchpad and any other components needed for Scrybe.  Note that the Scrybe installer will ask to install the Yahoo! toolbar, so uncheck this to avoid adding this worthless browser toolbar. Using Scrybe To open an application or website with a gesture, press 3 fingers on your touchpad at once, or if your touchpad doesn’t support multi-touch gestures, then press Ctrl+Alt and press 1 finger on your touchpad.  This will open the Scrype input pane; start drawing a gesture, and you’ll see it on the grey square.  The input pane shows some default gestures you can try. Here we drew an “M”, which opens our default Music player.  As soon as you finish the gesture and lift up your finger, Scrybe will open the application or website you selected. A notification balloon will let you know what gesture was preformed. When you’re entering your gesture, the input pane will show white “ink”.  The “ink” will turn blue if the command is recognized, but will turn red if it isn’t.  If Scrybe doesn’t recognize your command, press 3 fingers and try again. Scrybe Control Panel You can open the Scrybe Control panel to enter or change commands by entering a box-like gesture, or right-clicking the Scrybe icon in your system tray and selecting “Scrybe Control Panel”. Scrybe has many pre-configured gestures that you can preview and even practice. All of the gestures in the Popular tab are preset and cannot be changed.  However, the ones in the favorites tab can be edited.  Select the gesture you wish to edit, and click the gear icon to change it.  Here we changed the email gesture to open Hotmail instead of the default Yahoo Mail. Scrybe can also help you perform many common Windows commands such as Copy and Undo.  Select the Tools tab to see all of these commands.   Scrybe has many settings you may wish to change.  Select the Preferences button in the Control Panel to change these.  Here’s some of the settings we changed. Uncheck “Display a message” to turn off the tooltip notifications when you enter a gesture Uncheck “Show symbol hints” to turn off the sidebar on the input pane Select the search engine you want to open with the Search Gesture.  The default is Yahoo, but you can choose your favorite. Adding a new Scrybe Gesture The default Scrybe options are useful, but the best part is that you can assign gestures to your own programs or websites.  Open the Scrybe control panel, and click the plus sign on the bottom left corner.  Enter a name for your gesture, and then choose if it is for a website or an application. If you want the gesture to open a website, enter the address in the box. Alternately, if you want your gesture to open an application, select Launch Application and then either enter the path to the application, or click the button beside the Launch field and browse to it. Now click the down arrow on the blue box and choose one of the gestures for your application or website. Your new gesture will show up under the Favorites tab in the Scrybe control panel, and you can use it whenever you want from Scrybe, or practice the gesture by selecting the Practice button. Conclusion If you enjoy multi-touch gestures, you may find Scrybe very useful on your laptop or netbook.  Scrybe recognizes gestures fairly easily, even if you don’t enter them perfectly correctly.  Just like pinch-to-zoom and two-finger scroll, Scrybe can quickly become something you miss on other laptops. Download Scrybe (registration required) Similar Articles Productive Geek Tips Fixing Firefox Scrolling Problems with Dell Synaptics TouchpadRemove Synaptics Touchpad Icon from System TrayRoll Back Troublesome Device Drivers in Windows VistaChange Your Computer Name in Windows 7 or VistaLet Somebody Use Your Computer Without Logging Off in Ubuntu TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows Fun with 47 charts and graphs Tomorrow is Mother’s Day Check the Average Speed of YouTube Videos You’ve Watched OutlookStatView Scans and Displays General Usage Statistics How to Add Exceptions to the Windows Firewall Office 2010 reviewed in depth by Ed Bott

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • Oracle CRM On Demand Release 24 is Generally Available

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 We are pleased to announce that Oracle CRM On Demand Release 24 is Generally Available as of October 25, 2013 Get smarter, more productive and the best value with Oracle CRM On Demand Release 24. Oracle CRM On Demand continues to be the most complete Software-as-a-Service (SaaS) CRM solution available. Now, with Release 24, organizations of all types and sizes benefit from actionable insight anywhere, anytime, as well as key enhancements in mobility, embedded social, analytics, integration and extensibility, and ease of use.Next Generation Mobile and Desktop Solutions : Oracle CRM On Demand Release 24 offers a complete set of mobile and desktop solutions that improve productivity by enabling reps to access and update information anywhere, anytime. Capabilities include: Oracle CRM On Demand Disconnected Mobile Sales (DMS) – A disconnected native iPad solution, DMS has been further streamlined mobile sales process by adding Structured Product Messaging to record brand specific call objectives, enhancements in HTML5 eDetailing including message response tracking and improvements in administration and configuration such as more field management options for read only fields, role management and enhanced logging. Oracle CRM On Demand Connected Mobile Sales. This add-on mobile service provides a configurable mobile solution on iOS, BlackBerry and now Android devices. You can access data from CRM On Demand in real time with a rich, native user experience, that is comfortable and familiar to current iOS, BlackBerry and Android users. New features also include Single Sign On to enhance security for mobile users.  Oracle CRM On Demand Desktop: This application centralizes essential CRM information in the familiar Microsoft Outlook environment,increasing user adoption and decreasing training costs. Users can manage CRM data while disconnected, then synchronize bi-directionally when they are back on the network. New in Oracle CRM On Demand Desktop Version 3 is the ability to synchronize by Books of Business, and improved Online Lookup. Mobile Browser Support: The following mobile device browsers are now supported: Apple iPhone, Apple iPad, Windows 8 Tablets, and Google Android. Leverage the Social Enterprise Engaging customers via social channels is rapidly becoming a significant key to enhanced customer experience as it provides proactive customer service, targeted messaging and greater intimacy throughout the entire customer lifecycle. Listening to customers on the social channels can identify a customers’ sphere of influence and the real value they bring to their organization, or the impact they can have on the opportunity. Servicing the customer’s need is the first step towards loyalty to a brand, integrating with social channels allows us to maximize brand affinity and virally expand customer engagements thus increasing revenue. Oracle CRM On Demand is leveraging the Social Enterprise through its integration with Oracle’s Social Relationship Management (SRM) product suite by providing out-of-the-box integration with Social Engagement and Monitoring (SEM), Social Marketing (SM) and Oracle Social Network (OSN). With Oracle CRM On Demand Release 24, users are able to create a service request from a social post via SEM and have leads entered on a SM lead form automatically entered into Oracle CRM On Demand along with the campaign, streamlining the lead qualification process. Get Smarter with Actionable Insight The difference between making good decisions and great decisions depends heavily upon the quality, structure, and availability of information at hand. Oracle CRM On Demand Release 24 expands upon its industry-leading analytics capabilities to provide greater business insight than ever before. New capabilities include flexible permissions on analytics reports folders, allowing for read only access to reports, and additional field and object coverage. Get More Productive with Powerful Tools Oracle CRM On Demand Release 24 introduces a new set of powerful capabilities designed to maximize productivity. A significant new feature for customizing Oracle CRM On Demand is a JavaScript API. The JS API allows customers to add new buttons, suppress existing buttons and even change what happens when a user clicks an existing button. Other usability enhancements, such as personalized related information applets, extended case insensitive search provide users with better, more intuitive, experience. Additional privileges for viewing private activities and notes allow administrators to reassign records as needed, and Custom Object management. Workflow has been added to the Order Item object; and now tasks can be assigned to a relative user, such as an Account Owner, allowing more complex business processes to be automated and adhered to. Get the Best Value Oracle CRM On Demand delivers unprecedented value with the broadest set of capabilities from a single-provider solution, the industry’s lowest total cost of ownership, the most on-demand deployment options, the deepest CRM expertise and experience of any CRM provider, and the most secure CRM in the cloud. With Release 24, Oracle CRM On Demand now includes even more enterprise-grade security, integration, and extensibility features, along with enhanced industry editions to save you time and money. New features include: Business Process Administration: A new privilege has been added that allows administrators to override a Business Process Administration rule.This privilege permits users to edit a locked record, or unlock a record, in the event of a material change that needs to be reflected per corporatepolicy. Additionally, the Products Detailed object has been added to Business Process Administration, enabling record locking and logic to be applied. Expanded Integration: Oracle continues to improve Web Services each release, by adding more object coverage enabling customers and partners to easily integrate with CRM On Demand. Bottom Line Oracle CRM On Demand Release 24 enables organizations to get smarter, get more productive, and get the best value, period. For more information on Oracle CRM On Demand Release 24, please visit oracle.com/crmondemand

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