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  • B2B and B2C Commerce are alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester’s first Commerce Wave focused on B2B, released earlier this month. The reports validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: search & navigation, promotions, cross-channel commerce and mobile: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). This momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management.  Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery.  We would like to expand on each of these 3 areas: As Forrester highlights, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.   On the topic of web content management, we were pleased to see Forrester recognize Oracle’s unique functional capabilities in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one.  So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we’ll address in an exciting new release in the coming months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP.  To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer, B2B e-Commerce is poised for growth ----------THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT 

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  • JMaghreb 2012 Trip Report

    - by arungupta
    JMaghreb is the inaugural Java conference organized by Morocco JUG. It is the biggest Java conference in Maghreb (5 countries in North West Africa). Oracle was the exclusive platinum sponsor with several others. The registrations had to be closed at 1412 for the free conference and several folks were already on the waiting list. Rabat with 531 registrations and Casablanca with 426 were the top cities. Some statistics ... 850+ attendees over 2 days, 500+ every day 30 sessions were delivered by 18 speakers from 10 different countries 10 sessions in French and 20 in English 6 of the speakers spoke at JavaOne 2012 8 will be at Devoxx Attendees from 5 different countries and 57 cities in Morocco 40.9% qualified them as professional and rest as students Topics ranged from HTML5, Java EE 7, ADF, JavaFX, MySQL, JCP, Vaadin, Android, Community, JCP Java EE 6 hands-on lab was sold out within 7 minutes and JavaFX in 12 minutes I gave the keynote along with Simon Ritter which was basically a recap of the Strategy and Technical keynotes presented at JavaOne 2012. An informal survey during the keynote showed the following numbers: 25% using NetBeans, 90% on Eclipse, 3 on JDeveloper, 1 on IntelliJ About 10 subscribers to free online Java magazine. This digital magazine is a comprehensive source of information for everything Java - subscribe for free!! About 10-15% using Java SE 7. Download JDK 7 and get started today! Even JDK 8 builds have been available for a while now. My second talk explained the core concepts of WebSocket and how JSR 356 is providing a standard API to build WebSocket-driven applications in Java EE 7. TOTD #183 explains how you can easily get started with WebSocket in GlassFish 4. The complete slide deck is available: Next day started with a community keynote by Sonya Barry. Some of us live the life of JCP, JSR, EG, EC, RI, etc every day, but not every body is. To address that, Sonya prepared an excellent introductory presentation providing an explanation of these terms and how java.net infrastructure supports Java development. The registration for the lab showed there is a definite demand for these technologies in this part of the world. I delivered the Java EE 6 hands-on lab to a packed room of about 120 attendees. Most of the attendees were able to progress and follow the lab instructions. Some of the attendees did not have a laptop but were taking extensive notes on paper notepads. Several attendees were already using Java EE 6 in their projects and typically they are the ones asking deep dive questions. Also gave out three copies of my recently released Java EE 6 Pocket Guide and new GlassFish t-shirts. Definitely feels happy to coach ~120 more Java developers learn standards-based enterprise Java programming. I also participated in a JCP BoF along with Werner, Sonya, and Badr. Adotp-a-JSR, java.net infrastructure, how to file a JSR, what is an RI, and other similar topics were discussed in a candid manner. You can follow @JMaghrebConf or check out their facebook page. java.net published a timely conversation with Badr El Houari - the fearless leader of the Morocco JUG team. Did you know that Morocco JUG stood for JCP EC elections (ADD LINK) ? Even though they did not get elected but did fairly well. Now some sample tweets from #JMaghreb ... #JMaghreb is over. Impressive for a first edition! Thanks @badrelhouari and all the @MoroccoJUG team ! Since you @speakjava : System.out.println("Thank you so much dear Tech Evangelist ! The JavaFX was pretty amazing !!! "); #JMaghreb @YounesVendetta @arungupta @JMaghrebConf Right ! hope he will be back to morocco again and again .. :) @Alji_ @arungupta @JMaghrebConf That dude is a genius ;) Put it on your wall :p @arungupta rocking Java EE 6 at @JMaghrebConf #Java #JavaEE #JMaghreb http://t.co/isl0Iq5p @sonyabarry you are an awesome speaker ;-) #JMaghreb rich more than 550 attendees in day one. Expecting more tomorrow! ongratulations @badrelhouari the organisation was great! The talks were pretty interesting, and the turnout was surprising at #JMaghreb! #JMaghreb is truly awesome... The speakers are unbelievable ! #JavaFX... Just amazing #JMaghreb Charmed by the talk about #javaFX ( nodes architecture, MVC, Lazy loading, binding... ) gotta start using it intead of SWT. #JMaghreb JavaFX is killing JFreeChart. It supports Charts a lot of kind of them ... #JMaghreb The british man is back #JMaghreb I do like him!! #JMaghreb @arungupta rocking @JMaghrebConf. pic.twitter.com/CNohA3PE @arungupta Great talk about the future of Java EE (JEE 7 & JEE 8) Thank you. #JMaghreb JEE7 more mooore power , leeess less code !! #JMaghreb They are simplifying the existing API for Java Message Service 2.0 #JMaghreb good to know , the more the code is simplified the better ! The Glassdoor guy #arungupta is doing it RIGHT ! #JMaghreb Great presentation of The Future of the Java Platform: Java EE 7, Java SE 8 & Beyond #jMaghreb @arungupta is a great Guy apparently #JMaghreb On a personal front, the hotel (Soiftel Jardin des Roses) was pretty nice and the location was perfect. There was a 1.8 mile loop dirt trail right next to it so I managed to squeeze some runs before my upcoming marathon. Also enjoyed some great Moroccan cuisine - Couscous, Tajine, mint tea, and moroccan salad. Visit to Kasbah of the Udayas, Hassan II (one of the tallest mosque in the world), and eating in a restaurant in a kasbah are some of the exciting local experiences. Now some pictures from the event (and around the city) ... And the complete album: Many thanks to Badr, Faisal, and rest of the team for organizing a great conference. They are already thinking about how to improve the content, logisitics, and flow for the next year. I'm certainly looking forward to JMaghreb 2.0 :-)

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  • A Look Back at 2010 Predictions

    - by David Dorf
    Now is the time of year people make their predictions for next year, but before I start thinking about 2011 it's worth a look back to see how my predictions for 2010 fared. 1. Borders and Blockbuster bite the dust. I would have never predicted a strong brand such as Circuit City could die, but now I know it can happen to anyone. Borders has lost the battle with Barnes & Noble and Blockbuster has lost to Netflix. And just to be sure, Amazon put an extra nail in each coffin. Borders received additional investment from Bennett LeBow to keep it afloat, but the stock is down around $1.25 with no profits in sight. Blockbuster filed for bankruptcy back in September. 2. Every retailer finally has a page on Facebook... but very few figure out how to keep fans engaged. Retailer postings become noise, and fans start to unsubscribe. Twitter goes in the same direction. A few standout retailers will figure out how to use social media, and the rest will remain dumbfounded. Most retailers are on the Facebook bandwagon, and their fan bases seem to be increasing thanks to promotions like The Gap's logo redesign, Lowes' black Friday sneak peak, and Walmart's Crowd Savers. There are several examples of f-commerce advancements, including some interesting integrations from Amazon.3. Smartphones consolidate and grow. More and more people will step-up to smartphones, most of which will choose iPhone, Blackberry, and Android phones. Other smartphones will vanish, and networks will start to strain. But retailers will finally embrace mobile as the next big channel. Retail marketing departments will build mobile apps without the help of their IT department, and eventually they will get into a bind. Android has been on a tear lately stealing market share from Blackberry. Palm and Microsoft are trending down, and Apple is holding steady. Smartphone sales are up 15% and expected to continue. Retailers understand the importance of mobile, and some innovative applications have been produced this year. 4. Google helps the little guys. Google will push its Favorite Places project to help give exposure to small retailers and restaurants. They will enable small retailers to act like big ones by providing storefronts, detailed product information, and coupons for consumers. Google will find a way to bring augmented reality to the masses. I can't say I've seen much new from Google regarding Favorite Places, but they've continued to push local product search. From the PC or smartphone, consumers can search for products and see which nearby stores have it stock. Oracle Retail even productized an integration to Google to support this effort. I suppose if Google ever buys Groupon then it will bring them even closer to local shopping. Google talked about augmented humanity, but that has nothing to do with augmented reality. 5. Steve Jobs Is Bugs Bunny and Steve Ballmer is Elmer Fudd. (OK, I stole that headline from an InformationWeek article. I couldn't resist.) Both Apple and Microsoft will continue to open new stores, but only Apple will show real growth. POSReady 2009 (formerly WEPOS) will continue to share the POS market with Linux. The iPhone and iPod will continue to capture market share, but there won't be an Apple tablet. There won't be an Apple tablet? What was I thinking? While Apple has well over 300 stores, there are less than 10 Microsoft stores. Initial impressions show that even though Microsoft is locating its store near Apple Stores, they are not converting customers, with shoppers citing a lack of assortment and high prices. 6. Consolidation of e-commerce software providers. Software vendors in the areas of search, reviews, online call-centers, payments, and e-commerce will consolidate, partly driven by the success of m-commerce and SaaS. Amazon will find someone else to buy, and eBay will continue to lose momentum. Consolidation of e-commerce providers continued with IBM acquiring Sterling Commerce and CoreMetrics, and Oracle recently announcing the acquisition of ATG. Amazon grabbed Zappos, Woot, and Diapers.com to continue its dominance of online selling. While eBay's Marketplace growth may have slowed, its PayPal division is doing quite well, fueled in part by demand for mobile payments. 7. Book publishers mirror music labels. Just as the iPod brought digital downloads to the masses, the Kindle and Nook will power the e-book revolution. Books will continue to use DRM for a few more years before following the path of music. Publishers will try to preserve the margins of hardbacks by associating e-book releases with paperbacks. Amazon has done a good job providing e-reader clients for smartphones, PCs, and tablets. Competition from Barnes & Noble has forced Amazon to support book loaning, and both companies are making it easier for people to publish ebooks (with or without DRM). Progress is slow but steady. 8. NFC makes inroads, RFID treads water. Near Field Communications start to appear in mobile phones, and retailers beta test its use for payments and loyalty programs. RFID tag costs come down a bit, but not enough to spur accelerated adoption.Nokia announced plans to offer NFC-enabled phones in 2011, and rumors are swirling about NFC in the upcoming iPhone.  I think NFC is heading in the right direction, and I've heard more interest from retailers about specialized uses for RFID.9. Digital Signage goes the way of augmented reality. People use their camera phones to leave geo-tagged notes all over cities, rating stores and restaurants, and "painting" graffiti. But people get tired of holding their phones in front of their faces, so AR glasses are offered in much the same way bluetooth headsets emerged. Retailers experiement with in-store advertising using AR. Several retailers like Pizza Hut, Benetton, and Target have experimented with AR but its still somewhat of a gimmick used by marketing.  I think this prediction is a year or two too early. 10. JDA flip-flops again. After announcing their embracing of the .Net architecture, then switching to J2EE after the Manugistics acquisition, JDA will finally decide to standardize on Apple's Objective C. Everything will be ported to the iPhone and be available on the AppStore. After all, there's not much left to try. This was, of course, a joke but the sentiment is still valid.  JDA seems more supply-chain focused than retail focused, which is a an outcrop if their i2 acquisition.  Of the 10 predictions, I'm going to say I got 6 somewhat correct.  (Don't you just love grading your own paper?)  Soon I'll post my predictions for 2011 so be on the lookout.  Until then here's one more prediction:  Va Tech beats Stanford in the Orange Bowl -- count on it!

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  • How to deal with a poor team leader and a tester manager from hell? [closed]

    - by Google
    Let me begin by explaining my situation and give a little context to the situation. My company has around 15 developers but we're split up on two different areas. We have a fresh product team and the old product team. The old product team does mostly bug fixes/maintenance and a feature here and there. The fresh product had never been released and was new from the ground up. I am on the fresh product team. The team consists of three developers (myself, another developer and a senior developer). The senior is also our team leader. Our roles are as follows: Myself: building the administration client as well as build/release stuff Other dev: building the primary client Team lead: building the server In addition to the dev team, we interact with the test manager often. By "we" I mean me since I do the build stuff and give him the builds to test. Trial 1: The other developer on my team and I have both tried to talk to our manager about our team leader. About two weeks before release we went in his office and had a closed door meeting before our team lead got to work. We expressed our concerns about the product, its release date and our team leader. We expressed our team leader had a "rosey" image of the product's state. Our manager seemed to listen to what we said and thanked us for taking the initiative to speak with him about it. He got us an extra two weeks before release. The situation with the leader didn't change. In fact, it got a little worse. While we were using the two weeks to fix issues he was slacking off quite a bit. Just to name a few things, he installed Windows 8 on his dev machine during this time (claimed him machine was broke), he wrote a plugin for our office messenger that turned turned messages into speech, and one time when I went in his office he was making a 3D model in Blender (for "fun"). He felt the product was "pretty good" and ready for release. During this time I dealt with the test manager on a daily basis. Every bug or issue that popped up he would pretty much attack me personally (regardless of which component the bug was in). The test manager would often push his "views" of what needed to be done with the product. He virtually ordered me to change text on our installer and to add features to the installer and administration client. I tried to express how his suggestions were "valid ideas" but it was too close to release to do those kinds of things and to make matters worse, our technical writer had already finished documentation and such a change would not only affect the dev team but would affect the technical writer and marketing as well. I expressed I wasn't going to make those changes without marketing's consent as well as the technical writer and my manager's. He pretty much said I don't care about the product and said I don't do my job. I would like to take a moment to say I take my job seriously and I do my best. I am the kind of person that goes to work 30-40 mins early and usually leaves 30 minutes later than everyone else. Saying I don't care or do my job is just insulting. His "attacks" on me grew from day to day. Every bug that popped up he would usually comment on in some manner that jabbed me and the other developer. "Oh that bug! Yeah that should have been fixed by now, figures! If someone would do their job!" and other similar kinds of comments. Keep in mind 8 out of 10 bugs were in the server and had nothing to do with me and the other developer. That didn't seem to matter.. On one occasion they got pretty bad and we almost got into a yelling match so I decided to stop talking to him all together. I carried all communication through office email (with my manager cc'd). He never attacked me via email. He still attempted to get aggressive with me in person but I completely ignore him and my only response to any question is, "Ask my team leader." or "Ask a product manager." The product launched after our two week extension. Trial 2: The day after the product launch our team leader went on vacation (thanks....). At this time we got a lot of questions from the tech support... major issues with the product. All of these issues were bugs marked "resolved" by our lovely team leader (a typical situation that often popped up). This is where we currently are. The other developer has been with the company for about three years (I've been there only five months) and told me he was going to speak with our manager alone and hoped it would help get our concerns across a little better in a one-on-one. He spoke with the manager and directly addressed all of our concerns regarding our team leader and the test manager giving us (mostly me) hell. Our manager basically said he understood how hard we work and said he noticed it and there's no doubt about it. He said he spoke with the test manager about his temper. Regarding the team leader, he didn't say a whole lot. He suggested we sit down with the team leader and address our concerns (isn't that the manager's job?). We're still waiting to see if anything has changed but we doubt it. What can we do next? 1) Talk to the team leader (may stress relationship and make work awkward) I admit the team leader is generally a nice guy. He is just a horrible leader and working closely with him is painful. I still don't believe bringing this directly to the team leader would help at all and may negatively impact the situation. 2) I could quit. Other than this situation the job is pretty fantastic. I really like my other coworkers and we have quite a bit of freedom. 3) I could take the situation with the team leader to one of the owners. I would then be throwing my manager under the bus. 4) I could take the situation with the test manager to HR. Any suggestions? Comments?

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  • B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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  • SQL SERVER – Weekly Series – Memory Lane – #048

    - by Pinal Dave
    Here is the list of selected articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2007 Order of Result Set of SELECT Statement on Clustered Indexed Table When ORDER BY is Not Used Above theory is true in most of the cases. However SQL Server does not use that logic when returning the resultset. SQL Server always returns the resultset which it can return fastest.In most of the cases the resultset which can be returned fastest is the resultset which is returned using clustered index. Effect of TRANSACTION on Local Variable – After ROLLBACK and After COMMIT One of the Jr. Developer asked me this question (What will be the Effect of TRANSACTION on Local Variable – After ROLLBACK and After COMMIT?) while I was rushing to an important meeting. I was getting late so I asked him to talk with his Application Tech Lead. When I came back from meeting both of them were looking for me. They said they are confused. I quickly wrote down following example for them. 2008 SQL SERVER – Guidelines and Coding Standards Complete List Download Coding standards and guidelines are very important for any developer on the path of a successful career. A coding standard is a set of guidelines, rules and regulations on how to write code. Coding standards should be flexible enough or should take care of the situation where they should not prevent best practices for coding. They are basically the guidelines that one should follow for better understanding. Download Guidelines and Coding Standards complete List Download Get Answer in Float When Dividing of Two Integer Many times we have requirements of some calculations amongst different fields in Tables. One of the software developers here was trying to calculate some fields having integer values and divide it which gave incorrect results in integer where accurate results including decimals was expected. Puzzle – Computed Columns Datatype Explanation SQL Server automatically does a cast to the data type having the highest precedence. So the result of INT and INT will be INT, but INT and FLOAT will be FLOAT because FLOAT has a higher precedence. If you want a different data type, you need to do an EXPLICIT cast. Renaming SP is Not Good Idea – Renaming Stored Procedure Does Not Update sys.procedures I have written many articles about renaming a tables, columns and procedures SQL SERVER – How to Rename a Column Name or Table Name, here I found something interesting about renaming the stored procedures and felt like sharing it with you all. The interesting fact is that when we rename a stored procedure using SP_Rename command, the Stored Procedure is successfully renamed. But when we try to test the procedure using sp_helptext, the procedure will be having the old name instead of new names. 2009 Insert Values of Stored Procedure in Table – Use Table Valued Function It is clear from the result set that , where I have converted stored procedure logic into the table valued function, is much better in terms of logic as it saves a large number of operations. However, this option should be used carefully. The performance of the stored procedure is “usually” better than that of functions. Interesting Observation – Index on Index View Used in Similar Query Recently, I was working on an optimization project for one of the largest organizations. While working on one of the queries, we came across a very interesting observation. We found that there was a query on the base table and when the query was run, it used the index, which did not exist in the base table. On careful examination, we found that the query was using the index that was on another view. This was very interesting as I have personally never experienced a scenario like this. In simple words, “Query on the base table can use the index created on the indexed view of the same base table.” Interesting Observation – Execution Plan and Results of Aggregate Concatenation Queries Working with SQL Server has never seemed to be monotonous – no matter how long one has worked with it. Quite often, I come across some excellent comments that I feel like acknowledging them as blog posts. Recently, I wrote an article on SQL SERVER – Execution Plan and Results of Aggregate Concatenation Queries Depend Upon Expression Location, which is well received in the community. 2010 I encourage all of you to go through complete series and write your own on the subject. If you write an article and send it to me, I will publish it on this blog with due credit to you. If you write on your own blog, I will update this blog post pointing to your blog post. SQL SERVER – ORDER BY Does Not Work – Limitation of the View 1 SQL SERVER – Adding Column is Expensive by Joining Table Outside View – Limitation of the View 2 SQL SERVER – Index Created on View not Used Often – Limitation of the View 3 SQL SERVER – SELECT * and Adding Column Issue in View – Limitation of the View 4 SQL SERVER – COUNT(*) Not Allowed but COUNT_BIG(*) Allowed – Limitation of the View 5 SQL SERVER – UNION Not Allowed but OR Allowed in Index View – Limitation of the View 6 SQL SERVER – Cross Database Queries Not Allowed in Indexed View – Limitation of the View 7 SQL SERVER – Outer Join Not Allowed in Indexed Views – Limitation of the View 8 SQL SERVER – SELF JOIN Not Allowed in Indexed View – Limitation of the View 9 SQL SERVER – Keywords View Definition Must Not Contain for Indexed View – Limitation of the View 10 SQL SERVER – View Over the View Not Possible with Index View – Limitations of the View 11 2011 Startup Parameters Easy to Configure If you are a regular reader of this blog, you must be aware that I have written about SQL Server Denali recently. Here is the quickest way to reach into the screen where we can change the startup parameters. Go to SQL Server Configuration Manager >> SQL Server Services >> Right Click on the Server >> Properties >> Startup Parameters 2012 Validating Unique Columnname Across Whole Database I sometimes come across very strange requirements and often I do not receive a proper explanation of the same. Here is the one of those examples. For example “Our business requirement is when we add new column we want it unique across current database.” Read the solution to this strange request in this blog post. Excel Losing Decimal Values When Value Pasted from SSMS ResultSet It is very common when users are coping the resultset to Excel, the floating point or decimals are missed. The solution is very much simple and it requires a small adjustment in the Excel. By default Excel is very smart and when it detects the value which is getting pasted is numeric it changes the column format to accommodate that. Basic Calculation and PEMDAS Order of Operation Read this interesting blog post for fantastic conversation about the subject. Copy Column Headers from Resultset – SQL in Sixty Seconds #027 – Video http://www.youtube.com/watch?v=x_-3tLqTRv0 Delete From Multiple Table – Update Multiple Table in Single Statement There are two questions which I get every single day multiple times. In my gmail, I have created standard canned reply for them. Let us see the questions here. I want to delete from multiple table in a single statement how will I do it? I want to update multiple table in a single statement how will I do it? Read the answer in the blog post. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • SQL SERVER – Thinking about Deprecated, Discontinued Features and Breaking Changes while Upgrading to SQL Server 2012 – Guest Post by Nakul Vachhrajani

    - by pinaldave
    Nakul Vachhrajani is a Technical Specialist and systems development professional with iGATE having a total IT experience of more than 7 years. Nakul is an active blogger with BeyondRelational.com (150+ blogs), and can also be found on forums at SQLServerCentral and BeyondRelational.com. Nakul has also been a guest columnist for SQLAuthority.com and SQLServerCentral.com. Nakul presented a webcast on the “Underappreciated Features of Microsoft SQL Server” at the Microsoft Virtual Tech Days Exclusive Webcast series (May 02-06, 2011) on May 06, 2011. He is also the author of a research paper on Database upgrade methodologies, which was published in a CSI journal, published nationwide. In addition to his passion about SQL Server, Nakul also contributes to the academia out of personal interest. He visits various colleges and universities as an external faculty to judge project activities being carried out by the students. Disclaimer: The opinions expressed herein are his own personal opinions and do not represent his employer’s view in anyway. Blog | LinkedIn | Twitter | Google+ Let us hear the thoughts of Nakul in first person - Those who have been following my blogs would be aware that I am recently running a series on the database engine features that have been deprecated in Microsoft SQL Server 2012. Based on the response that I have received, I was quite surprised to know that most of the audience found these to be breaking changes, when in fact, they were not! It was then that I decided to write a little piece on how to plan your database upgrade such that it works with the next version of Microsoft SQL Server. Please note that the recommendations made in this article are high-level markers and are intended to help you think over the specific steps that you would need to take to upgrade your database. Refer the documentation – Understand the terms Change is the only constant in this world. Therefore, whenever customer requirements, newer architectures and designs require software vendors to make a change to the keywords, functions, etc; they ensure that they provide their end users sufficient time to migrate over to the new standards before dropping off the old ones. Microsoft does that too with it’s Microsoft SQL Server product. Whenever a new SQL Server release is announced, it comes with a list of the following features: Breaking changes These are changes that would break your currently running applications, scripts or functionalities that are based on earlier version of Microsoft SQL Server These are mostly features whose behavior has been changed keeping in mind the newer architectures and designs Lesson: These are the changes that you need to be most worried about! Discontinued features These features are no longer available in the associated version of Microsoft SQL Server These features used to be “deprecated” in the prior release Lesson: Without these changes, your database would not be compliant/may not work with the version of Microsoft SQL Server under consideration Deprecated features These features are those that are still available in the current version of Microsoft SQL Server, but are scheduled for removal in a future version. These may be removed in either the next version or any other future version of Microsoft SQL Server The features listed for deprecation will compose the list of discontinued features in the next version of SQL Server Lesson: Plan to make necessary changes required to remove/replace usage of the deprecated features with the latest recommended replacements Once a feature appears on the list, it moves from bottom to the top, i.e. it is first marked as “Deprecated” and then “Discontinued”. We know of “Breaking change” comes later on in the product life cycle. What this means is that if you want to know what features would not work with SQL Server 2012 (and you are currently using SQL Server 2008 R2), you need to refer the list of breaking changes and discontinued features in SQL Server 2012. Use the tools! There are a lot of tools and technologies around us, but it is rarely that I find teams using these tools religiously and to the best of their potential. Below are the top two tools, from Microsoft, that I use every time I plan a database upgrade. The SQL Server Upgrade Advisor Ever since SQL Server 2005 was announced, Microsoft provides a small, very light-weight tool called the “SQL Server upgrade advisor”. The upgrade advisor analyzes installed components from earlier versions of SQL Server, and then generates a report that identifies issues to fix either before or after you upgrade. The analysis examines objects that can be accessed, such as scripts, stored procedures, triggers, and trace files. Upgrade Advisor cannot analyze desktop applications or encrypted stored procedures. Refer the links towards the end of the post to know how to get the Upgrade Advisor. The SQL Server Profiler Another great tool that you can use is the one most SQL Server developers & administrators use often – the SQL Server profiler. SQL Server Profiler provides functionality to monitor the “Deprecation” event, which contains: Deprecation announcement – equivalent to features to be deprecated in a future release of SQL Server Deprecation final support – equivalent to features to be deprecated in the next release of SQL Server You can learn more using the links towards the end of the post. A basic checklist There are a lot of finer points that need to be taken care of when upgrading your database. But, it would be worth-while to identify a few basic steps in order to make your database compliant with the next version of SQL Server: Monitor the current application workload (on a test bed) via the Profiler in order to identify usage of features marked as Deprecated If none appear, you are all set! (This almost never happens) Note down all the offending queries and feature usages Run analysis sessions using the SQL Server upgrade advisor on your database Based on the inputs from the analysis report and Profiler trace sessions, Incorporate solutions for the breaking changes first Next, incorporate solutions for the discontinued features Revisit and document the upgrade strategy for your deployment scenarios Revisit the fall-back, i.e. rollback strategies in case the upgrades fail Because some programming changes are dependent upon the SQL server version, this may need to be done in consultation with the development teams Before any other enhancements are incorporated by the development team, send out the database changes into QA QA strategy should involve a comparison between an environment running the old version of SQL Server against the new one Because minimal application changes have gone in (essential changes for SQL Server version compliance only), this would be possible As an ongoing activity, keep incorporating changes recommended as per the deprecated features list As a DBA, update your coding standards to ensure that the developers are using ANSI compliant code – this code will require a change only if the ANSI standard changes Remember this: Change management is a continuous process. Keep revisiting the product release notes and incorporate recommended changes to stay prepared for the next release of SQL Server. May the power of SQL Server be with you! Links Referenced in this post Breaking changes in SQL Server 2012: Link Discontinued features in SQL Server 2012: Link Get the upgrade advisor from the Microsoft Download Center at: Link Upgrade Advisor page on MSDN: Link Profiler: Review T-SQL code to identify objects no longer supported by Microsoft: Link Upgrading to SQL Server 2012 by Vinod Kumar: Link Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Upgrade

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  • Reg Gets a Job at Red Gate (and what happens behind the scenes)

    - by red(at)work
    Mr Reg Gater works at one of Cambridge’s many high-tech companies. He doesn’t love his job, but he puts up with it because... well, it could be worse. Every day he drives to work around the Red Gate roundabout, wondering what his boss is going to blame him for today, and wondering if there could be a better job out there for him. By late morning he already feels like handing his notice in. He got the hacky look from his boss for being 5 minutes late, and then they ran out of tea. Again. He goes to the local sandwich shop for lunch, and picks up a Red Gate job menu and a Book of Red Gate while he’s waiting for his order. That night, he goes along to Cambridge Geek Nights and sees some very enthusiastic Red Gaters talking about the work they do; it sounds interesting and, of all things, fun. He takes a quick look at the job vacancies on the Red Gate website, and an hour later realises he’s still there – looking at videos, photos and people profiles. He especially likes the Red Gate’s Got Talent page, and is very impressed with Simon Johnson’s marathon time. He thinks that he’d quite like to work with such awesome people. It just so happens that Red Gate recently decided that they wanted to hire another hot shot team member. Behind the scenes, the wheels were set in motion: the recruitment team met with the hiring manager to understand exactly what they’re looking for, and to decide what interview tests to do, who will do the interviews, and to kick-start any interview training those people might need. Next up, a job description and job advert were written, and the job was put on the market. Reg applies, and his CV lands in the Recruitment team’s inbox and they open it up with eager anticipation that Reg could be the next awesome new starter. He looks good, and in a jiffy they’ve arranged an interview. Reg arrives for his interview, and is greeted by a smiley receptionist. She offers him a selection of drinks and he feels instantly relaxed. A couple of interviews and an assessment later, he gets a job offer. We make his day and he makes ours by accepting, and becoming one of the 60 new starters so far this year. Behind the scenes, things start moving all over again. The HR team arranges for a “Welcome” goodie box to be whisked out to him, prepares his contract, sends an email to Information Services (Or IS for short - we’ll come back to them), keeps in touch with Reg to make sure he knows what to expect on his first day, and of course asks him to fill in the all-important wiki questionnaire so his new colleagues can start to get to know him before he even joins. Meanwhile, the IS team see an email in SupportWorks from HR. They see that Reg will be starting in the sales team in a few days’ time, and they know exactly what to do. They pull out a new machine, and within minutes have used their automated deployment software to install every piece of software that a new recruit could ever need. They also check with Reg’s new manager to see if he has any special requirements that they could help with. Reg starts and is amazed to find a fully configured machine sitting on his desk, complete with stationery and all the other tools he’ll need to do his job. He feels even more cared for after he gets a workstation assessment, and realises he’d be comfier with an ergonomic keyboard and a footstool. They arrive minutes later, just like that. His manager starts him off on his induction and sales training. Along with job-specific training, he’ll also have a buddy to help him find his feet, and loads of pre-arranged demos and introductions. Reg settles in nicely, and is great at his job. He enjoys the canteen, and regularly eats one of the 40,000 meals provided each year. He gets used to the selection of teas that are available, develops a taste for champagne launch parties, and has his fair share of the 25,000 cups of coffee downed at Red Gate towers each year. He goes along to some Feel Good Fund events, and donates a little something to charity in exchange for a turn on the chocolate fountain. He’s looking a little scruffy, so he decides to get his hair cut in between meetings, just in time for the Red Gate birthday company photo. Reg starts a new project: identifying existing customers to up-sell to new bundles. He talks with the web team to generate lists of qualifying customers who haven’t recently been sent marketing emails, and sends emails out, using a new in-house developed tool to schedule follow-up calls in CRM for the same group. The customer responds, saying they’d like to upgrade but are having a licensing problem – Reg sends the issue to Support, and it gets routed to the web team. The team identifies a workaround, and the bug gets scheduled into the next maintenance release in a fortnight’s time (hey; they got lucky). With all the new stuff Reg is working on, he realises that he’d be way more efficient if he had a third monitor. He speaks to IS and they get him one - no argument. He also needs a test machine and then some extra memory. Done. He then thinks he needs an iPad, and goes to ask for one. He gets told to stop pushing his luck. Some time later, Reg’s wife has a baby, so Reg gets 2 weeks of paid paternity leave and a bunch of flowers sent to his house. He signs up to the childcare scheme so that he doesn’t have to pay National Insurance on the first £243 of his childcare. The accounts team makes it all happen seamlessly, as they did with his Give As You Earn payments, which come out of his wages and go straight to his favorite charity. Reg’s sales career is going well. He’s grateful for the help that he gets from the product support team. How do they answer all those 900-ish support calls so effortlessly each month? He’s impressed with the patches that are sent out to customers who find “interesting behavior” in their tools, and to the customers who just must have that new feature. A little later in his career at Red Gate, Reg decides that he’d like to learn about management. He goes on some management training specially customised for Red Gate, joins the Management Book Club, and gets together with other new managers to brainstorm how to get the most out of one to one meetings with his team. Reg decides to go for a game of Foosball to celebrate his good fortune with his team, and has to wait for Finance to finish. While he’s waiting, he reflects on the wonderful time he’s had at Red Gate. He can’t put his finger on what it is exactly, but he knows he’s on to a good thing. All of the stuff that happened to Reg didn’t just happen magically. We’ve got teams of people working relentlessly behind the scenes to make sure that everyone here is comfortable, safe, well fed and caffeinated to the max.

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  • Emit Knowledge - social network for knowledge sharing

    - by hajan
    Emit Knowledge, as the words refer - it's a social network for emitting / sharing knowledge from users by users. Those who can benefit the most out of this network is perhaps all of YOU who have something to share with others and contribute to the knowledge world. I've been closely communicating with the core team of this very, very interesting, brand new social network (with specific purpose!) about the concept, idea and the vision they have for their product and I can say with a lot of confidence that this network has real potential to become something from which we will all benefit. I won't speak much about that and would prefer to give you link and try it yourself - http://www.emitknowledge.com Mainly, through the past few months I've been testing this network and it is getting improved all the time. The user experience is great, you can easily find out what you need and it follows some known patterns that are common for all social networks. They have some real good ideas and plans that are already under development for the next updates of their product. You can do micro blogging or you can do regular normal blogging… it’s up to you, and the way it works, it is seamless. Here is a short Question and Answers (QA) interview I made with the lead of the team, Marijan Nikolovski: 1. Can you please explain us briefly, what is Emit Knowledge? Emit Knowledge is a brand new knowledge based social network, delivering quality content from users to users. We believe that people’s knowledge, experience and professional thoughts compose quality content, worth sharing among millions around the world. Therefore, we created the platform that matches people’s need to share and gain knowledge in the most suitable and comfortable way. Easy to work with, Emit Knowledge lets you to smoothly craft and emit knowledge around the globe. 2. How 'old' is Emit Knowledge? In hamster’s years we are almost five years old start-up :). Just kidding. We’ve released our public beta about three months ago. Our official release date is 27 of June 2012. 3. How did you come up with this idea? Everything started from a simple idea to solve a complex problem. We’ve seen that the social web has become polluted with data and is on the right track to lose its base principles – socialization and common cause. That was our start point. We’ve gathered the team, drew some sketches and started to mind map the idea. After several idea refactoring’s Emit Knowledge was born. 4. Is there any competition out there in the market? Currently we don't have any competitors that share the same cause. What makes our platform different is the ideology that our product promotes and the functionalities that our platform offers for easy socialization based on interests and knowledge sharing. 5. What are the main technologies used to build Emit Knowledge? Emit Knowledge was built on a heterogeneous pallet of technologies. Currently, we have four of separation: UI – Built on ASP.NET MVC3 and Knockout.js; Messaging infrastructure – Build on top of RabbitMQ; Background services – Our in-house solution for job distribution, orchestration and processing; Data storage – Build on top of MongoDB; What are the main reasons you've chosen ASP.NET MVC? Since all of our team members are .NET engineers, the decision was very natural. ASP.NET MVC is the only Microsoft web stack that sticks to the HTTP behavioral standards. It is easy to work with, have a tiny learning curve and everyone who is familiar with the HTTP will understand its architecture and convention without any difficulties. 6. What are the main reasons for choosing ASP.NET MVC? Since all of our team members are .NET engineers, the decision was very natural. ASP.NET MVC is the only Microsoft web stack that sticks to the HTTP behavioral standards. It is easy to work with, have a tiny learning curve and everyone who is familiar with the HTTP will understand its architecture and convention without any difficulties. 7. Did you use some of the latest Microsoft technologies? If yes, which ones? Yes, we like to rock the cutting edge tech house. Currently we are using Microsoft’s latest technologies like ASP.NET MVC, Web API (work in progress) and the best for the last; we are utilizing Windows Azure IaaS to the bone. 8. Can you please tell us shortly, what would be the benefit of regular bloggers in other blogging platforms to join Emit Knowledge? Well, unless you are some of the smoking ace gurus whose blogs are followed by a large number of users, our platform offers knowledge based segregated community equipped with tools that will enable both current and future users to expand their relations and to self-promote in the community based on their activity and knowledge sharing. 10. I see you are working very intensively and there is already integration with some third-party services to make the process of sharing and emitting knowledge easier, which services did you integrate until now and what do you plan do to next? We have “reemit” functionality for internal sharing and we also support external services like: Twitter; LinkedIn; Facebook; For the regular bloggers we have an extra cream, Windows Live Writer support for easy blog posts emitting. 11. What should we expect next? Currently, we are working on a new fancy community feature. This means that we are going to support user groups to be formed. So for all existing communities and user groups out there, wait us a little bit, we are coming for rescue :). One of the top next features they are developing is the Community Feature. It means, if you have your own User Group, Community Group or any other Group on which you and your users are mostly blogging or sharing (emitting) knowledge in various ways, Emit Knowledge as a platform will help you have everything you need to promote your group, make new followers and host all the necessary stuff that you have had need of. I would invite you to try the network and start sharing knowledge in a way that will help you gather new followers and spread your knowledge faster, easier and in a more efficient way! Let’s Emit Knowledge!

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  • Building a better mouse-trap &ndash; Improving the creation of XML Message Requests using Reflection, XML &amp; XSLT

    - by paulschapman
    Introduction The way I previously created messages to send to the GovTalk service I used the XMLDocument to create the request. While this worked it left a number of problems; not least that for every message a special function would need to created. This is OK for the short term but the biggest cost in any software project is maintenance and this would be a headache to maintain. So the following is a somewhat better way of achieving the same thing. For the purposes of this article I am going to be using the CompanyNumberSearch request of the GovTalk service – although this technique would work for any service that accepted XML. The C# functions which send and receive the messages remain the same. The magic sauce in this is the XSLT which defines the structure of the request, and the use of objects in conjunction with reflection to provide the content. It is a bit like Sweet Chilli Sauce added to Chicken on a bed of rice. So on to the Sweet Chilli Sauce The Sweet Chilli Sauce The request to search for a company based on it’s number is as follows; <GovTalkMessage xsi:schemaLocation="http://www.govtalk.gov.uk/CM/envelope http://xmlgw.companieshouse.gov.uk/v1-0/schema/Egov_ch-v2-0.xsd" xmlns="http://www.govtalk.gov.uk/CM/envelope" xmlns:dsig="http://www.w3.org/2000/09/xmldsig#" xmlns:gt="http://www.govtalk.gov.uk/schemas/govtalk/core" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" > <EnvelopeVersion>1.0</EnvelopeVersion> <Header> <MessageDetails> <Class>NumberSearch</Class> <Qualifier>request</Qualifier> <TransactionID>1</TransactionID> </MessageDetails> <SenderDetails> <IDAuthentication> <SenderID>????????????????????????????????</SenderID> <Authentication> <Method>CHMD5</Method> <Value>????????????????????????????????</Value> </Authentication> </IDAuthentication> </SenderDetails> </Header> <GovTalkDetails> <Keys/> </GovTalkDetails> <Body> <NumberSearchRequest xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="http://xmlgw.companieshouse.gov.uk/v1-0/schema/NumberSearch.xsd"> <PartialCompanyNumber>99999999</PartialCompanyNumber> <DataSet>LIVE</DataSet> <SearchRows>1</SearchRows> </NumberSearchRequest> </Body> </GovTalkMessage> This is the XML that we send to the GovTalk Service and we get back a list of companies that match the criteria passed A message is structured in two parts; The envelope which identifies the person sending the request, with the name of the request, and the body which gives the detail of the company we are looking for. The Chilli What makes it possible is the use of XSLT to define the message – and serialization to convert each request object into XML. To start we need to create an object which will represent the contents of the message we are sending. However there is a common properties in all the messages that we send to Companies House. These properties are as follows SenderId – the id of the person sending the message SenderPassword – the password associated with Id TransactionId – Unique identifier for the message AuthenticationValue – authenticates the request Because these properties are unique to the Companies House message, and because they are shared with all messages they are perfect candidates for a base class. The class is as follows; using System; using System.Collections.Generic; using System.Linq; using System.Web; using System.Security.Cryptography; using System.Text; using System.Text.RegularExpressions; using Microsoft.WindowsAzure.ServiceRuntime; namespace CompanyHub.Services { public class GovTalkRequest { public GovTalkRequest() { try { SenderID = RoleEnvironment.GetConfigurationSettingValue("SenderId"); SenderPassword = RoleEnvironment.GetConfigurationSettingValue("SenderPassword"); TransactionId = DateTime.Now.Ticks.ToString(); AuthenticationValue = EncodePassword(String.Format("{0}{1}{2}", SenderID, SenderPassword, TransactionId)); } catch (System.Exception ex) { throw ex; } } /// <summary> /// returns the Sender ID to be used when communicating with the GovTalk Service /// </summary> public String SenderID { get; set; } /// <summary> /// return the password to be used when communicating with the GovTalk Service /// </summary> public String SenderPassword { get; set; } // end SenderPassword /// <summary> /// Transaction Id - uses the Time and Date converted to Ticks /// </summary> public String TransactionId { get; set; } // end TransactionId /// <summary> /// calculate the authentication value that will be used when /// communicating with /// </summary> public String AuthenticationValue { get; set; } // end AuthenticationValue property /// <summary> /// encodes password(s) using MD5 /// </summary> /// <param name="clearPassword"></param> /// <returns></returns> public static String EncodePassword(String clearPassword) { MD5CryptoServiceProvider md5Hasher = new MD5CryptoServiceProvider(); byte[] hashedBytes; UTF32Encoding encoder = new UTF32Encoding(); hashedBytes = md5Hasher.ComputeHash(ASCIIEncoding.Default.GetBytes(clearPassword)); String result = Regex.Replace(BitConverter.ToString(hashedBytes), "-", "").ToLower(); return result; } } } There is nothing particularly clever here, except for the EncodePassword method which hashes the value made up of the SenderId, Password and Transaction id. Each message inherits from this object. So for the Company Number Search in addition to the properties above we need a partial number, which dataset to search – for the purposes of the project we only need to search the LIVE set so this can be set in the constructor and the SearchRows. Again all are set as properties. With the SearchRows and DataSet initialized in the constructor. public class CompanyNumberSearchRequest : GovTalkRequest, IDisposable { /// <summary> /// /// </summary> public CompanyNumberSearchRequest() : base() { DataSet = "LIVE"; SearchRows = 1; } /// <summary> /// Company Number to search against /// </summary> public String PartialCompanyNumber { get; set; } /// <summary> /// What DataSet should be searched for the company /// </summary> public String DataSet { get; set; } /// <summary> /// How many rows should be returned /// </summary> public int SearchRows { get; set; } public void Dispose() { DataSet = String.Empty; PartialCompanyNumber = String.Empty; DataSet = "LIVE"; SearchRows = 1; } } As well as inheriting from our base class, I have also inherited from IDisposable – not just because it is just plain good practice to dispose of objects when coding, but it gives also gives us more versatility when using the object. There are four stages in making a request and this is reflected in the four methods we execute in making a call to the Companies House service; Create a request Send a request Check the status If OK then get the results of the request I’ve implemented each of these stages within a static class called Toolbox – which also means I don’t need to create an instance of the class to use it. When making a request there are three stages; Get the template for the message Serialize the object representing the message Transform the serialized object using a predefined XSLT file. Each of my templates I have defined as an embedded resource. When retrieving a resource of this kind we have to include the full namespace to the resource. In making the code re-usable as much as possible I defined the full ‘path’ within the GetRequest method. requestFile = String.Format("CompanyHub.Services.Schemas.{0}", RequestFile); So we now have the full path of the file within the assembly. Now all we need do is retrieve the assembly and get the resource. asm = Assembly.GetExecutingAssembly(); sr = asm.GetManifestResourceStream(requestFile); Once retrieved  So this can be returned to the calling function and we now have a stream of XSLT to define the message. Time now to serialize the request to create the other side of this message. // Serialize object containing Request, Load into XML Document t = Obj.GetType(); ms = new MemoryStream(); serializer = new XmlSerializer(t); xmlTextWriter = new XmlTextWriter(ms, Encoding.ASCII); serializer.Serialize(xmlTextWriter, Obj); ms = (MemoryStream)xmlTextWriter.BaseStream; GovTalkRequest = Toolbox.ConvertByteArrayToString(ms.ToArray()); First off we need the type of the object so we make a call to the GetType method of the object containing the Message properties. Next we need a MemoryStream, XmlSerializer and an XMLTextWriter so these can be initialized. The object is serialized by making the call to the Serialize method of the serializer object. The result of that is then converted into a MemoryStream. That MemoryStream is then converted into a string. ConvertByteArrayToString This is a fairly simple function which uses an ASCIIEncoding object found within the System.Text namespace to convert an array of bytes into a string. public static String ConvertByteArrayToString(byte[] bytes) { System.Text.ASCIIEncoding enc = new System.Text.ASCIIEncoding(); return enc.GetString(bytes); } I only put it into a function because I will be using this in various places. The Sauce When adding support for other messages outside of creating a new object to store the properties of the message, the C# components do not need to change. It is in the XSLT file that the versatility of the technique lies. The XSLT file determines the format of the message. For the CompanyNumberSearch the XSLT file is as follows; <?xml version="1.0"?> <xsl:stylesheet version="1.0" xmlns:xsl="http://www.w3.org/1999/XSL/Transform"> <xsl:template match="/"> <GovTalkMessage xsi:schemaLocation="http://www.govtalk.gov.uk/CM/envelope http://xmlgw.companieshouse.gov.uk/v1-0/schema/Egov_ch-v2-0.xsd" xmlns="http://www.govtalk.gov.uk/CM/envelope" xmlns:dsig="http://www.w3.org/2000/09/xmldsig#" xmlns:gt="http://www.govtalk.gov.uk/schemas/govtalk/core" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" > <EnvelopeVersion>1.0</EnvelopeVersion> <Header> <MessageDetails> <Class>NumberSearch</Class> <Qualifier>request</Qualifier> <TransactionID> <xsl:value-of select="CompanyNumberSearchRequest/TransactionId"/> </TransactionID> </MessageDetails> <SenderDetails> <IDAuthentication> <SenderID><xsl:value-of select="CompanyNumberSearchRequest/SenderID"/></SenderID> <Authentication> <Method>CHMD5</Method> <Value> <xsl:value-of select="CompanyNumberSearchRequest/AuthenticationValue"/> </Value> </Authentication> </IDAuthentication> </SenderDetails> </Header> <GovTalkDetails> <Keys/> </GovTalkDetails> <Body> <NumberSearchRequest xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="http://xmlgw.companieshouse.gov.uk/v1-0/schema/NumberSearch.xsd"> <PartialCompanyNumber> <xsl:value-of select="CompanyNumberSearchRequest/PartialCompanyNumber"/> </PartialCompanyNumber> <DataSet> <xsl:value-of select="CompanyNumberSearchRequest/DataSet"/> </DataSet> <SearchRows> <xsl:value-of select="CompanyNumberSearchRequest/SearchRows"/> </SearchRows> </NumberSearchRequest> </Body> </GovTalkMessage> </xsl:template> </xsl:stylesheet> The outer two tags define that this is a XSLT stylesheet and the root tag from which the nodes are searched for. The GovTalkMessage is the format of the message that will be sent to Companies House. We first set up the XslCompiledTransform object which will transform the XSLT template and the serialized object into the request to Companies House. xslt = new XslCompiledTransform(); resultStream = new MemoryStream(); writer = new XmlTextWriter(resultStream, Encoding.ASCII); doc = new XmlDocument(); The Serialize method require XmlTextWriter to write the XML (writer) and a stream to place the transferred object into (writer). The XML will be loaded into an XMLDocument object (doc) prior to the transformation. // create XSLT Template xslTemplate = Toolbox.GetRequest(Template); xslTemplate.Seek(0, SeekOrigin.Begin); templateReader = XmlReader.Create(xslTemplate); xslt.Load(templateReader); I have stored all the templates as a series of Embedded Resources and the GetRequestCall takes the name of the template and extracts the relevent XSLT file. /// <summary> /// Gets the framwork XML which makes the request /// </summary> /// <param name="RequestFile"></param> /// <returns></returns> public static Stream GetRequest(String RequestFile) { String requestFile = String.Empty; Stream sr = null; Assembly asm = null; try { requestFile = String.Format("CompanyHub.Services.Schemas.{0}", RequestFile); asm = Assembly.GetExecutingAssembly(); sr = asm.GetManifestResourceStream(requestFile); } catch (Exception) { throw; } finally { asm = null; } return sr; } // end private static stream GetRequest We first take the template name and expand it to include the full namespace to the Embedded Resource I like to keep all my schemas in the same directory and so the namespace reflects this. The rest is the default namespace for the project. Then we get the currently executing assembly (which will contain the resources with the call to GetExecutingAssembly() ) Finally we get a stream which contains the XSLT file. We use this stream and then load an XmlReader with the contents of the template, and that is in turn loaded into the XslCompiledTransform object. We convert the object containing the message properties into Xml by serializing it; calling the Serialize() method of the XmlSerializer object. To set up the object we do the following; t = Obj.GetType(); ms = new MemoryStream(); serializer = new XmlSerializer(t); xmlTextWriter = new XmlTextWriter(ms, Encoding.ASCII); We first determine the type of the object being transferred by calling GetType() We create an XmlSerializer object by passing the type of the object being serialized. The serializer writes to a memory stream and that is linked to an XmlTextWriter. Next job is to serialize the object and load it into an XmlDocument. serializer.Serialize(xmlTextWriter, Obj); ms = (MemoryStream)xmlTextWriter.BaseStream; xmlRequest = new XmlTextReader(ms); GovTalkRequest = Toolbox.ConvertByteArrayToString(ms.ToArray()); doc.LoadXml(GovTalkRequest); Time to transform the XML to construct the full request. xslt.Transform(doc, writer); resultStream.Seek(0, SeekOrigin.Begin); request = Toolbox.ConvertByteArrayToString(resultStream.ToArray()); So that creates the full request to be sent  to Companies House. Sending the request So far we have a string with a request for the Companies House service. Now we need to send the request to the Companies House Service. Configuration within an Azure project There are entire blog entries written about configuration within an Azure project – most of this is out of scope for this article but the following is a summary. Configuration is defined in two files within the parent project *.csdef which contains the definition of configuration setting. <?xml version="1.0" encoding="utf-8"?> <ServiceDefinition name="OnlineCompanyHub" xmlns="http://schemas.microsoft.com/ServiceHosting/2008/10/ServiceDefinition"> <WebRole name="CompanyHub.Host"> <InputEndpoints> <InputEndpoint name="HttpIn" protocol="http" port="80" /> </InputEndpoints> <ConfigurationSettings> <Setting name="DiagnosticsConnectionString" /> <Setting name="DataConnectionString" /> </ConfigurationSettings> </WebRole> <WebRole name="CompanyHub.Services"> <InputEndpoints> <InputEndpoint name="HttpIn" protocol="http" port="8080" /> </InputEndpoints> <ConfigurationSettings> <Setting name="DiagnosticsConnectionString" /> <Setting name="SenderId"/> <Setting name="SenderPassword" /> <Setting name="GovTalkUrl"/> </ConfigurationSettings> </WebRole> <WorkerRole name="CompanyHub.Worker"> <ConfigurationSettings> <Setting name="DiagnosticsConnectionString" /> </ConfigurationSettings> </WorkerRole> </ServiceDefinition>   Above is the configuration definition from the project. What we are interested in however is the ConfigurationSettings tag of the CompanyHub.Services WebRole. There are four configuration settings here, but at the moment we are interested in the second to forth settings; SenderId, SenderPassword and GovTalkUrl The value of these settings are defined in the ServiceDefinition.cscfg file; <?xml version="1.0"?> <ServiceConfiguration serviceName="OnlineCompanyHub" xmlns="http://schemas.microsoft.com/ServiceHosting/2008/10/ServiceConfiguration"> <Role name="CompanyHub.Host"> <Instances count="2" /> <ConfigurationSettings> <Setting name="DiagnosticsConnectionString" value="UseDevelopmentStorage=true" /> <Setting name="DataConnectionString" value="UseDevelopmentStorage=true" /> </ConfigurationSettings> </Role> <Role name="CompanyHub.Services"> <Instances count="2" /> <ConfigurationSettings> <Setting name="DiagnosticsConnectionString" value="UseDevelopmentStorage=true" /> <Setting name="SenderId" value="UserID"/> <Setting name="SenderPassword" value="Password"/> <Setting name="GovTalkUrl" value="http://xmlgw.companieshouse.gov.uk/v1-0/xmlgw/Gateway"/> </ConfigurationSettings> </Role> <Role name="CompanyHub.Worker"> <Instances count="2" /> <ConfigurationSettings> <Setting name="DiagnosticsConnectionString" value="UseDevelopmentStorage=true" /> </ConfigurationSettings> </Role> </ServiceConfiguration>   Look for the Role tag that contains our project name (CompanyHub.Services). Having configured the parameters we can now transmit the request. This is done by ‘POST’ing a stream of XML to the Companies House servers. govTalkUrl = RoleEnvironment.GetConfigurationSettingValue("GovTalkUrl"); request = WebRequest.Create(govTalkUrl); request.Method = "POST"; request.ContentType = "text/xml"; writer = new StreamWriter(request.GetRequestStream()); writer.WriteLine(RequestMessage); writer.Close(); We use the WebRequest object to send the object. Set the method of sending to ‘POST’ and the type of data as text/xml. Once set up all we do is write the request to the writer – this sends the request to Companies House. Did the Request Work Part I – Getting the response Having sent a request – we now need the result of that request. response = request.GetResponse(); reader = response.GetResponseStream(); result = Toolbox.ConvertByteArrayToString(Toolbox.ReadFully(reader));   The WebRequest object has a GetResponse() method which allows us to get the response sent back. Like many of these calls the results come in the form of a stream which we convert into a string. Did the Request Work Part II – Translating the Response Much like XSLT and XML were used to create the original request, so it can be used to extract the response and by deserializing the result we create an object that contains the response. Did it work? It would be really great if everything worked all the time. Of course if it did then I don’t suppose people would pay me and others the big bucks so that our programmes do not a) Collapse in a heap (this is an area of memory) b) Blow every fuse in the place in a shower of sparks (this will probably not happen this being real life and not a Hollywood movie, but it was possible to blow the sound system of a BBC Model B with a poorly coded setting) c) Go nuts and trap everyone outside the airlock (this was from a movie, and unless NASA get a manned moon/mars mission set up unlikely to happen) d) Go nuts and take over the world (this was also from a movie, but please note life has a habit of being of exceeding the wildest imaginations of Hollywood writers (note writers – Hollywood executives have no imagination and judging by recent output of that town have turned plagiarism into an art form). e) Freeze in total confusion because the cleaner pulled the plug to the internet router (this has happened) So anyway – we need to check to see if our request actually worked. Within the GovTalk response there is a section that details the status of the message and a description of what went wrong (if anything did). I have defined an XSLT template which will extract these into an XML document. <?xml version="1.0"?> <xsl:stylesheet version="1.0" xmlns:xsl="http://www.w3.org/1999/XSL/Transform" xmlns:ev="http://www.govtalk.gov.uk/CM/envelope" xmlns:gt="http://www.govtalk.gov.uk/schemas/govtalk/core" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <xsl:template match="/"> <GovTalkStatus xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"> <Status> <xsl:value-of select="ev:GovTalkMessage/ev:Header/ev:MessageDetails/ev:Qualifier"/> </Status> <Text> <xsl:value-of select="ev:GovTalkMessage/ev:GovTalkDetails/ev:GovTalkErrors/ev:Error/ev:Text"/> </Text> <Location> <xsl:value-of select="ev:GovTalkMessage/ev:GovTalkDetails/ev:GovTalkErrors/ev:Error/ev:Location"/> </Location> <Number> <xsl:value-of select="ev:GovTalkMessage/ev:GovTalkDetails/ev:GovTalkErrors/ev:Error/ev:Number"/> </Number> <Type> <xsl:value-of select="ev:GovTalkMessage/ev:GovTalkDetails/ev:GovTalkErrors/ev:Error/ev:Type"/> </Type> </GovTalkStatus> </xsl:template> </xsl:stylesheet>   Only thing different about previous XSL files is the references to two namespaces ev & gt. These are defined in the GovTalk response at the top of the response; xsi:schemaLocation="http://www.govtalk.gov.uk/CM/envelope http://xmlgw.companieshouse.gov.uk/v1-0/schema/Egov_ch-v2-0.xsd" xmlns="http://www.govtalk.gov.uk/CM/envelope" xmlns:dsig="http://www.w3.org/2000/09/xmldsig#" xmlns:gt="http://www.govtalk.gov.uk/schemas/govtalk/core" If we do not put these references into the XSLT template then  the XslCompiledTransform object will not be able to find the relevant tags. Deserialization is a fairly simple activity. encoder = new ASCIIEncoding(); ms = new MemoryStream(encoder.GetBytes(statusXML)); serializer = new XmlSerializer(typeof(GovTalkStatus)); xmlTextWriter = new XmlTextWriter(ms, Encoding.ASCII); messageStatus = (GovTalkStatus)serializer.Deserialize(ms);   We set up a serialization object using the object type containing the error state and pass to it the results of a transformation between the XSLT above and the GovTalk response. Now we have an object containing any error state, and the error message. All we need to do is check the status. If there is an error then we can flag an error. If not then  we extract the results and pass that as an object back to the calling function. We go this by guess what – defining an XSLT template for the result and using that to create an Xml Stream which can be deserialized into a .Net object. In this instance the XSLT to create the result of a Company Number Search is; <?xml version="1.0" encoding="us-ascii"?> <xsl:stylesheet version="1.0" xmlns:xsl="http://www.w3.org/1999/XSL/Transform" xmlns:ev="http://www.govtalk.gov.uk/CM/envelope" xmlns:sch="http://xmlgw.companieshouse.gov.uk/v1-0/schema" exclude-result-prefixes="ev"> <xsl:template match="/"> <CompanySearchResult xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"> <CompanyNumber> <xsl:value-of select="ev:GovTalkMessage/ev:Body/sch:NumberSearch/sch:CoSearchItem/sch:CompanyNumber"/> </CompanyNumber> <CompanyName> <xsl:value-of select="ev:GovTalkMessage/ev:Body/sch:NumberSearch/sch:CoSearchItem/sch:CompanyName"/> </CompanyName> </CompanySearchResult> </xsl:template> </xsl:stylesheet> and the object definition is; using System; using System.Collections.Generic; using System.Linq; using System.Web; namespace CompanyHub.Services { public class CompanySearchResult { public CompanySearchResult() { CompanyNumber = String.Empty; CompanyName = String.Empty; } public String CompanyNumber { get; set; } public String CompanyName { get; set; } } } Our entire code to make calls to send a request, and interpret the results are; String request = String.Empty; String response = String.Empty; GovTalkStatus status = null; fault = null; try { using (CompanyNumberSearchRequest requestObj = new CompanyNumberSearchRequest()) { requestObj.PartialCompanyNumber = CompanyNumber; request = Toolbox.CreateRequest(requestObj, "CompanyNumberSearch.xsl"); response = Toolbox.SendGovTalkRequest(request); status = Toolbox.GetMessageStatus(response); if (status.Status.ToLower() == "error") { fault = new HubFault() { Message = status.Text }; } else { Object obj = Toolbox.GetGovTalkResponse(response, "CompanyNumberSearchResult.xsl", typeof(CompanySearchResult)); } } } catch (FaultException<ArgumentException> ex) { fault = new HubFault() { FaultType = ex.Detail.GetType().FullName, Message = ex.Detail.Message }; } catch (System.Exception ex) { fault = new HubFault() { FaultType = ex.GetType().FullName, Message = ex.Message }; } finally { } Wrap up So there we have it – a reusable set of functions to send and interpret XML results from an internet based service. The code is reusable with a little change with any service which uses XML as a transport mechanism – and as for the Companies House GovTalk service all I need to do is create various objects for the result and message sent and the relevent XSLT files. I might need minor changes for other services but something like 70-90% will be exactly the same.

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  • Thoughts on Build 2013

    - by D'Arcy Lussier
    Originally posted on: http://geekswithblogs.net/dlussier/archive/2013/06/30/153294.aspxAnd so another Build conference has come to an end. Below are my thoughts/perspectives on various aspects of the event. I’ll do a separate blog post on my thoughts of the Build message for developers. The Good Moscone center was a great venue for Build! Easy to get around, easy to get to, and well maintained, it was a very comfortable conference venue. Yeah, the free swag was nice. Build has built up an expectation that attendees will always get something; it’ll be interesting to see how Microsoft maintains this expectation over the next few Build events. I still maintain that free swag should never be the main reason one attends an event, and for me this was definitely just an added bonus. I’m planning on trying to use the Surface as a dedicated 2nd device at work for meetings, I’ll share my experiences over the next few months. The hackathon event was a great idea, although personally I couldn’t justify spending the money on a conference registration just to spend the entire conference coding. Still, the apps that were created were really great and there was a lot of passion and excitement around the hackathon. I wonder if they couldn’t have had the hackathon on the Monday/Tuesday for those that wanted to participate so they didn’t miss any of the actual conference over Wed/Thurs. San Francisco was a great city to host Build. Getting from hotels to the conference center was very easy (well especially for me, I was only 3 blocks away) and the city itself felt very safe. However, if I never have to fly into SFO again I’ll be alright with that! Delays going into and out of SFO and both apparently were due to the airport itself. The Bad Build is one of those oddities on the conference landscape where people will pay to commit to attending an event without knowing anything about the sessions. We got our list of conference sessions when we registered on Tuesday, not before. And even then, we only got titles and not descriptions (those were eventually made available via the conference’s mobile application). I get it…they’re going to make announcements and they don’t want to give anything away through the session titles. But honestly, there wasn’t anything in the session titles that I would have considered a surprise. Breakfasts were brutal. High-carb pastries, donuts, and muffins with fruit and hard boiled eggs does not a conference breakfast make. I can’t believe that the difference between a continental breakfast per person and a hot breakfast buffet would have been a huge impact to a conference fee that was already around $2000. The vendor area was anemic. I don’t know why Microsoft forces the vendors into cookie-cutter booth areas (this year they were all made of plywood material). WPC, TechEd – booth areas there allow the vendors to be creative with their displays. Not so much for Build. Really odd was the lack of Microsoft’s own representation around Bing. In the day 1 keynote Microsoft made a big deal about Bing as an API. Yet there was nobody in the vendor area set up to provide more information or have discussions with about the Bing API. The Ugly Our name badges were NFC enabled. The purpose of this, beyond the vendors being able to scan your info, wasn’t really made clear. An attendee I talked to showed how you could get a reader app on your phone so you can scan other members cards and collect their contact info – which is a kewl idea; business cards are so 1990’s. But I was *shocked* at the amount of information that was on our name badges! Here’s what’s displayed on our name badge: - Name - Company - Twitter Handle I’m ok with that. But here’s what actually gets read: - Name - Company - Address Used for Registration - Phone Number Used for Registration So sharing that info with another attendee, they get way more of my info than just how to find me on Twitter! Microsoft, you need to fix this for the future. If vendors want to collect information on attendees, they should be able to collect an ID from the badge, then get a report with corresponding records afterwards. My personal information should not be so readily available, and without my knowledge! Final Verdict Maybe its my older age, maybe its where I’m at in life with family, maybe its where I’m at in my career, but when I consider whether a conference experience was valuable I get to the core reason I attend: opportunities to learn, opportunities to network, opportunities to engage with Microsoft. Opportunities to Learn:  Sessions I attended were generally OK, with some really stand out ones on Day 2. I would love to see Microsoft adopt the Dojo format for a portion of their sessions. Hands On Labs are dull, lecture style sessions are great for information sharing. But a guided hands-on coding session (Read: Dojo) provides the best of both worlds. Being that all content is publically available online to everyone (Build attendee or not), the value of attending the conference sessions is decreased. The value though is in the discussions that take part in person afterwards, which leads to… Opportunities to Network: I enjoyed getting together with old friends and connecting with Twitter friends in person for the first time. I also had an opportunity to meet total strangers. So from a networking perspective, Build was fantastic! I still think it would have been great to have an area for ad-hoc discussions – where speakers could announce they’d be available for more questions after their sessions, or attendees who wanted to discuss more in depth on a topic with other attendees could arrange space. Some people have no problems being outgoing and making these things happen, but others are not and a structured model is more attractive. Opportunities to Engage with Microsoft: Hit and miss on this one. Outside of the vendor area, unless you cornered or reached out to a speaker, there wasn’t any defined way to connect with blue badges. And as I mentioned above, Microsoft didn’t have full representation in the vendor area (no Bing). All in all, Build was a fun party where I was informed about some new stuff and got some free swag. Was it worth the time away from home and the hit to my PD budget? I’d say Somewhat. Build is a great informational conference, but I wouldn’t call it a learning conference. Considering that TechEd seems to be moving to more of an IT Pro focus, independent developer conferences seem to be the best value for those looking to learn and not just be informed. With the rapid development cycle Microsoft is embracing, we’re already seeing Build happening twice within a 12 month period. If that continues, the value of attending Build in person starts to diminish – especially with so much content available online. If Microsoft wants Build to be a must-attend event in the future, they need to start incorporating aspects of Tech Ed, past PDCs, and other conferences so those that want to leave with more than free swag have something to attract them.

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  • Create and Backup Multiple Profiles in Google Chrome

    - by Asian Angel
    Other browsers such as Firefox and SeaMonkey allow you to have multiple profiles but not Chrome…at least not until now. If you want to use multiple profiles and create backups for them then join us as we look at Google Chrome Backup. Note: There is a paid version of this program available but we used the free version for our article. Google Chrome Backup in Action During the installation process you will run across this particular window. It will have a default user name filled in as shown here…you will not need to do anything except click on Next to continue installing the program. When you start the program for the first time this is what you will see. Your default Chrome Profile will already be visible in the window. A quick look at the Profile Menu… In the Tools Menu you can go ahead and disable the Start program at Windows Startup setting…the only time that you will need the program running is if you are creating or restoring a profile. When you create a new profile the process will start with this window. You can access an Advanced Options mode if desired but most likely you will not need it. Here is a look at the Advanced Options mode. It is mainly focused on adding Switches to the new Chrome Shortcut. The drop-down menu for the Switches available… To create your new profile you will need to choose: A profile location A profile name (as you type/create the profile name it will automatically be added to the Profile Path) Make certain that the Create a new shortcut to access new profile option is checked For our example we decided to try out the Disable plugins switch option… Click OK to create the new profile. Once you have created your new profile, you will find a new shortcut on the Desktop. Notice that the shortcut’s name will be Google Chrome + profile name that you chose. Note: On our system we were able to move the new shortcut to the “Start Menu” without problems. Clicking on our new profile’s shortcut opened up a fresh and clean looking instance of Chrome. Just out of curiosity we did decide to check the shortcut to see if the Switch set up correctly. Unfortunately it did not in this instance…so your mileage with the Switches may vary. This was just a minor quirk and nothing to get excited or upset over…especially considering that you can create multiple profiles so easily. After opening up our default profile of Chrome you can see the individual profile icons (New & Default in order) sitting in the Taskbar side-by-side. And our two profiles open at the same time on our Desktop… Backing Profiles Up For the next part of our tests we decided to create a backup for each of our profiles. Starting the wizard will allow you to choose between creating or restoring a profile. Note: To create or restore a backup click on Run Wizard. When you reach the second part of the process you can go with the Backup default profile option or choose a particular one from a drop-down list using the Select a profile to backup option. We chose to backup the Default Profile first… In the third part of the process you will need to select a location to save the profile to. Once you have selected the location you will see the Target Path as shown here. You can choose your own name for the backup file…we decided to go with the default name instead since it contained the backup’s calendar date. A very nice feature is the ability to have the cache cleared before creating the backup. We clicked on Yes…choose the option that best suits your needs. Once you have chosen either Yes or No the backup will then be created. Click Finish to complete the process. The backup file for our Default Profile at 14.0 MB in size. And the backup file for our Chrome Fresh Profile…2.81 MB. Restoring Profiles For the final part of our tests we decided to do a Restore. Select Restore and click Next to get the process started. In the second step you will need to browse for the Profile Backup File (and select the desired profile if you have created multiples). For our example we decided to overwrite the original Default Profile with the Chrome Fresh Profile. The third step lets you choose where to restore the chosen profile to…you can go with the Default Profile or choose one from the drop-down list using the Restore to a selected profile option. The final step will get you on your way to restoring the chosen profile. The program will conduct a check regarding the previous/old profile and ask if you would like to proceed with overwriting it. Definitely nice in case you change your mind at the last moment. Clicking Yes will finish the restoration. The only other odd quirk that we noticed while using the program was that the Next Button did not function after restoring the profile. You can easily get around the problem by clicking to close the window. Which one is which? After the restore process we had identical twins. Conclusion If you have been looking for a way to create multiple profiles in Google Chrome, then you might want to add this program to your system. Links Download Google Chrome Backup Similar Articles Productive Geek Tips Backup and Restore Firefox Profiles EasilyBackup Different Browsers Easily with FavBackupBackup Your Browser with the New FavBackupStupid Geek Tricks: Compare Your Browser’s Memory Usage with Google ChromeHow to Make Google Chrome Your Default Browser TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows Tech Fanboys Field Guide Check these Awesome Chrome Add-ons iFixit Offers Gadget Repair Manuals Online Vista style sidebar for Windows 7 Create Nice Charts With These Web Based Tools Track Daily Goals With 42Goals

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  • 10 tape technology features that make you go hmm.

    - by Karoly Vegh
    A week ago an Oracle/StorageTek Tape Specialist, Christian Vanden Balck, visited Vienna, and agreed to visit customers to do techtalks and update them about the technology boom going around tape. I had the privilege to attend some of his sessions and noted the information and features that took the customers by surprise and made them think. Allow me to share the top 10: I. StorageTek as a brand: StorageTek is one of he strongest names in the Tape field. The brand itself was valued so much by customers that even after Sun Microsystems acquiring StorageTek and the Oracle acquiring Sun the brand lives on with all the Oracle tapelibraries are officially branded StorageTek.See http://www.oracle.com/us/products/servers-storage/storage/tape-storage/overview/index.html II. Disk information density limitations: Disk technology struggles with information density. You haven't seen the disk sizes exploding lately, have you? That's partly because there are physical limits on a disk platter. The size is given, the number of platters is limited, they just can't grow, and are running out of physical area to write to. Now, in a T10000C tape cartridge we have over 1000m long tape. There you go, you have got your physical space and don't need to stuff all that data crammed together. You can write in a reliable pattern, and have space to grow too. III. Oracle has a market share of 62% worldwide in recording head manufacturing. That's right. If you are running LTO drives, with a good chance you rely on StorageTek production. That's two out of three LTO recording heads produced worldwide.  IV. You can store 1 Exabyte data in a single tape library. Yes, an Exabyte. That is 1000 Petabytes. Or, a million Terabytes. A thousand million GigaBytes. You can store that in a stacked StorageTek SL8500 tapelibrary. In one SL8500 you can put 10.000 T10000C cartridges, that store 10TB data (compressed). You can stack 10 of these SL8500s together. Boom. 1000.000 TB.(n.b.: stacking means interconnecting the libraries. Yes, cartridges are moved between the stacked libraries automatically.)  V. EMC: 'Tape doesn't suck after all. We moved on.': Do you remember the infamous 'Tape sucks, move on' Datadomain slogan? Of course they had to put it that way, having only had disk products. But here's a fun fact: on the EMCWorld 2012 there was a major presence of a Tape-tech company - EMC, in a sudden burst of sanity is embracing tape again. VI. The miraculous T10000C: Oracle StorageTek has developed an enterprise-grade tapedrive and cartridge, the T10000C. With awesome numbers: The Cartridge: Native 5TB capacity, 10TB with compression Over a kilometer long tape within the cartridge. And it's locked when unmounted, no rattling of your data.  Replaced the metalparticles datalayer with BaFe (bariumferrite) - metalparticles lose around 7% of magnetism within 30 days. BaFe does not. Yes we employ solid-state physicists doing R&D on demagnetisation in our labs. Can be partitioned, storage tiering within the cartridge!  The Drive: 2GB Cache Encryption implemented in HW - no performance hit 252 MB/s native sustained data rate, beats disk technology by far. Not to mention peak throughput.  Leading the tape while never touching the data side of it, protecting your data physically too Data integritiy checking (CRC recalculation) on tape within the drive without having to read it back to the server reordering data from tape-order, delivering it back in application-order  writing 32 tracks at once, reading them back for CRC check at once VII. You only use 20% of your data on a regular basis. The rest 80% is just lying around for years. On continuously spinning disks. Doubly consuming energy (power+cooling), blocking diskstorage capacity. There is a solution called SAM (Storage Archive Manager) that provides you a filesystem unifying disk and tape, moving data on-demand and for clients transparently between the different storage tiers. You can share these filesystems with NFS or CIFS for clients, and enjoy the low TCO of tape. Tapes don't spin. They sit quietly in their slots, storing 10TB data, using no energy, producing no heat, automounted when a client accesses their data.See: http://www.oracle.com/us/products/servers-storage/storage/storage-software/storage-archive-manager/overview/index.html VIII. HW supported for three decades: Did you know that the original PowderHorn library was released in '87 and has been only discontinued in 2010? That is over two decades of supported operation. Tape libraries are - just like the data carrying on tapecartridges - built for longevity. Oh, and the T10000C cartridge has 30-year archival life for long-term retention.  IX. Tape is easy to manage: Have you heard of Tape Storage Analytics? It is a central graphical tool to summarize, monitor, analyze dataflow, health and performance of drives and libraries, see: http://www.oracle.com/us/products/servers-storage/storage/tape-storage/tape-analytics/overview/index.html X. The next generation: The T10000B drives were able to reuse the T10000A cartridges and write on them even more data. On the same cartridges. We call this investment protection, and this is very important for Oracle for the future too. We usually support two generations of cartridges together. The current drive is a T10000C. (...I know I promised to enlist 10, but I got still two more I really want to mention. Allow me to work around the problem: ) X++. The TallBots, the robots moving around the cartridges in the StorageTek library from tapeslots to the drives are cableless. Cables, belts, chains running to moving parts in a library cause maintenance downtimes. So StorageTek eliminated them. The TallBots get power, commands, even firmwareupgrades through the rails they are running on. Also, the TallBots don't just hook'n'pull the tapes out of their slots, they actually grip'n'lift them out. No friction, no scratches, no zillion little plastic particles floating around in the library, in the drives, on your data. (X++)++: Tape beats SSDs and Disks. In terms of throughput (252 MB/s), in terms of TCO: disks cause around 290x more power and cooling, in terms of capacity: 10TB on a single media and soon more.  So... do you need to store large amounts of data? Are you legally bound to archive it for dozens of years? Would you benefit from automatic storage tiering? Have you got large mediachunks to be streamed at times? Have you got power and cooling issues in the growing datacenters? Do you find EMC's 180° turn of tape attitude interesting, but appreciate it at the same time? With all that, you aren't alone. The most data on this planet is stored on tape. Tape is coming. Big time.

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  • Book Review: Brownfield Application Development in .NET

    - by DotNetBlues
    I recently finished reading the book Brownfield Application Development in .NET by Kyle Baley and Donald Belcham.  The book is available from Manning.  First off, let me say that I'm a huge fan of Manning as a publisher.  I've found their books to be top-quality, over all.  As a Kindle owner, I also appreciate getting an ebook copy along with the dead tree copy.  I find ebooks to be much more convenient to read, but hard-copies are easier to reference. The book covers, surprisingly enough, working with brownfield applications.  Which is well and good, if that term has meaning to you.  It didn't for me.  Without retreading a chunk of the first chapter, the authors break code bases into three broad categories: greenfield, brownfield, and legacy.  Greenfield is, essentially, new development that hasn't had time to rust and is (hopefully) being approached with some discipline.  Legacy applications are those that are more or less stable and functional, that do not expect to see a lot of work done to them, and are more likely to be replaced than reworked. Brownfield code is the gray (brown?) area between the two and the authors argue, quite effectively, that it is the most likely state for an application to be in.  Brownfield code has, in some way, been allowed to tarnish around the edges and can be difficult to work with.  Although I hadn't realized it, most of the code I've worked on has been brownfield.  Sometimes, there's talk of scrapping and starting over.  Sometimes, the team dismisses increased discipline as ivory tower nonsense.  And, sometimes, I've been the ignorant culprit vexing my future self. The book is broken into two major sections, plus an introduction chapter and an appendix.  The first section covers what the authors refer to as "The Ecosystem" which consists of version control, build and integration, testing, metrics, and defect management.  The second section is on actually writing code for brownfield applications and discusses object-oriented principles, architecture, external dependencies, and, of course, how to deal with these when coming into an existing code base. The ecosystem section is just shy of 140 pages long and brings some real meat to the matter.  The focus on "pain points" immediately sets the tone as problem-solution, rather than academic.  The authors also approach some of the topics from a different angle than some essays I've read on similar topics.  For example, the chapter on automated testing is on just that -- automated testing.  It's all well and good to criticize a project as conflating integration tests with unit tests, but it really doesn't make anyone's life better.  The discussion on testing is more focused on the "right" level of testing for existing projects.  Sometimes, an integration test is the best you can do without gutting a section of functional code.  Even if you can sell other developers and/or management on doing so, it doesn't actually provide benefit to your customers to rewrite code that works.  This isn't to say the authors encourage sloppy coding.  Far from it.  Just that they point out the wisdom of ignoring the sleeping bear until after you deal with the snarling wolf. The other sections take a similarly real-world, workable approach to the pain points they address.  As the section moves from technical solutions like version control and continuous integration (CI) to the softer, process issues of metrics and defect tracking, the authors begin to gently suggest moving toward a zero defect count.  While that really sounds like an unreasonable goal for a lot of ongoing projects, it's quite apparent that the authors have first-hand experience with taming some gruesome projects.  The suggestions are grounded and workable, and the difficulty of some situations is explicitly acknowledged. I have to admit that I started getting bored by the end of the ecosystem section.  No matter how valuable I think a good project manager or business analyst is to a successful ALM, at the end of the day, I'm a gear-head.  Also, while I agreed with a lot of the ecosystem ideas, in theory, I didn't necessarily feel that a lot of the single-developer projects that I'm often involved in really needed that level of rigor.  It's only after reading the sidebars and commentary in the coding section that I had the context for the arguments made in favor of a strong ecosystem supporting the development process.  That isn't to say that I didn't support good product management -- indeed, I've probably pushed too hard, on occasion, for a strong ALM outside of just development.  This book gave me deeper insight into why some corners shouldn't be cut and how damaging certain sins of omission can be. The code section, though, kept me engaged for its entirety.  Many technical books can be used as reference material from day one.  The authors were clear, however, that this book is not one of these.  The first chapter of the section (chapter seven, over all) addresses object oriented (OO) practices.  I've read any number of definitions, discussions, and treatises on OO.  None of the chapter was new to me, but it was a good review, and I'm of the opinion that it's good to review the foundations of what you do, from time to time, so I didn't mind. The remainder of the book is really just about how to apply OOP to existing code -- and, just because all your code exists in classes does not mean that it's object oriented.  That topic has the potential to be extremely condescending, but the authors miraculously managed to never once make me feel like a dolt or that they were wagging their finger at me for my prior sins.  Instead, they continue the "pain points" and problem-solution presentation to give concrete examples of how to apply some pretty academic-sounding ideas.  That's a point worth emphasizing, as my experience with most OO discussions is that they stay in the academic realm.  This book gives some very, very good explanations of why things like the Liskov Substitution Principle exist and why a corporate programmer should even care.  Even if you know, with absolute certainty, that you'll never have to work on an existing code-base, I would recommend this book just for the clarity it provides on OOP. This book goes beyond just theory, or even real-world application.  It presents some methods for fixing problems that any developer can, and probably will, encounter in the wild.  First, the authors address refactoring application layers and internal dependencies.  Then, they take you through those layers from the UI to the data access layer and external dependencies.  Finally, they come full circle to tie it all back to the overall process.  By the time the book is done, you're left with a lot of ideas, but also a reasonable plan to begin to improve an existing project structure. Throughout the book, it's apparent that the authors have their own preferred methodology (TDD and domain-driven design), as well as some preferred tools.  The "Our .NET Toolbox" is something of a neon sign pointing to that latter point.  They do not beat the reader over the head with anything resembling a "One True Way" mentality.  Even for the most emphatic points, the tone is quite congenial and helpful.  With some of the near-theological divides that exist within the tech community, I found this to be one of the more remarkable characteristics of the book.  Although the authors favor tools that might be considered Alt.NET, there is no reason the advice and techniques given couldn't be quite successful in a pure Microsoft shop with Team Foundation Server.  For that matter, even though the book specifically addresses .NET, it could be applied to a Java and Oracle shop, as well.

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  • Why Is Vertical Resolution Monitor Resolution so Often a Multiple of 360?

    - by Jason Fitzpatrick
    Stare at a list of monitor resolutions long enough and you might notice a pattern: many of the vertical resolutions, especially those of gaming or multimedia displays, are multiples of 360 (720, 1080, 1440, etc.) But why exactly is this the case? Is it arbitrary or is there something more at work? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader Trojandestroy recently noticed something about his display interface and needs answers: YouTube recently added 1440p functionality, and for the first time I realized that all (most?) vertical resolutions are multiples of 360. Is this just because the smallest common resolution is 480×360, and it’s convenient to use multiples? (Not doubting that multiples are convenient.) And/or was that the first viewable/conveniently sized resolution, so hardware (TVs, monitors, etc) grew with 360 in mind? Taking it further, why not have a square resolution? Or something else unusual? (Assuming it’s usual enough that it’s viewable). Is it merely a pleasing-the-eye situation? So why have the display be a multiple of 360? The Answer SuperUser contributor User26129 offers us not just an answer as to why the numerical pattern exists but a history of screen design in the process: Alright, there are a couple of questions and a lot of factors here. Resolutions are a really interesting field of psychooptics meeting marketing. First of all, why are the vertical resolutions on youtube multiples of 360. This is of course just arbitrary, there is no real reason this is the case. The reason is that resolution here is not the limiting factor for Youtube videos – bandwidth is. Youtube has to re-encode every video that is uploaded a couple of times, and tries to use as little re-encoding formats/bitrates/resolutions as possible to cover all the different use cases. For low-res mobile devices they have 360×240, for higher res mobile there’s 480p, and for the computer crowd there is 360p for 2xISDN/multiuser landlines, 720p for DSL and 1080p for higher speed internet. For a while there were some other codecs than h.264, but these are slowly being phased out with h.264 having essentially ‘won’ the format war and all computers being outfitted with hardware codecs for this. Now, there is some interesting psychooptics going on as well. As I said: resolution isn’t everything. 720p with really strong compression can and will look worse than 240p at a very high bitrate. But on the other side of the spectrum: throwing more bits at a certain resolution doesn’t magically make it better beyond some point. There is an optimum here, which of course depends on both resolution and codec. In general: the optimal bitrate is actually proportional to the resolution. So the next question is: what kind of resolution steps make sense? Apparently, people need about a 2x increase in resolution to really see (and prefer) a marked difference. Anything less than that and many people will simply not bother with the higher bitrates, they’d rather use their bandwidth for other stuff. This has been researched quite a long time ago and is the big reason why we went from 720×576 (415kpix) to 1280×720 (922kpix), and then again from 1280×720 to 1920×1080 (2MP). Stuff in between is not a viable optimization target. And again, 1440P is about 3.7MP, another ~2x increase over HD. You will see a difference there. 4K is the next step after that. Next up is that magical number of 360 vertical pixels. Actually, the magic number is 120 or 128. All resolutions are some kind of multiple of 120 pixels nowadays, back in the day they used to be multiples of 128. This is something that just grew out of LCD panel industry. LCD panels use what are called line drivers, little chips that sit on the sides of your LCD screen that control how bright each subpixel is. Because historically, for reasons I don’t really know for sure, probably memory constraints, these multiple-of-128 or multiple-of-120 resolutions already existed, the industry standard line drivers became drivers with 360 line outputs (1 per subpixel). If you would tear down your 1920×1080 screen, I would be putting money on there being 16 line drivers on the top/bottom and 9 on one of the sides. Oh hey, that’s 16:9. Guess how obvious that resolution choice was back when 16:9 was ‘invented’. Then there’s the issue of aspect ratio. This is really a completely different field of psychology, but it boils down to: historically, people have believed and measured that we have a sort of wide-screen view of the world. Naturally, people believed that the most natural representation of data on a screen would be in a wide-screen view, and this is where the great anamorphic revolution of the ’60s came from when films were shot in ever wider aspect ratios. Since then, this kind of knowledge has been refined and mostly debunked. Yes, we do have a wide-angle view, but the area where we can actually see sharply – the center of our vision – is fairly round. Slightly elliptical and squashed, but not really more than about 4:3 or 3:2. So for detailed viewing, for instance for reading text on a screen, you can utilize most of your detail vision by employing an almost-square screen, a bit like the screens up to the mid-2000s. However, again this is not how marketing took it. Computers in ye olden days were used mostly for productivity and detailed work, but as they commoditized and as the computer as media consumption device evolved, people didn’t necessarily use their computer for work most of the time. They used it to watch media content: movies, television series and photos. And for that kind of viewing, you get the most ‘immersion factor’ if the screen fills as much of your vision (including your peripheral vision) as possible. Which means widescreen. But there’s more marketing still. When detail work was still an important factor, people cared about resolution. As many pixels as possible on the screen. SGI was selling almost-4K CRTs! The most optimal way to get the maximum amount of pixels out of a glass substrate is to cut it as square as possible. 1:1 or 4:3 screens have the most pixels per diagonal inch. But with displays becoming more consumery, inch-size became more important, not amount of pixels. And this is a completely different optimization target. To get the most diagonal inches out of a substrate, you want to make the screen as wide as possible. First we got 16:10, then 16:9 and there have been moderately successful panel manufacturers making 22:9 and 2:1 screens (like Philips). Even though pixel density and absolute resolution went down for a couple of years, inch-sizes went up and that’s what sold. Why buy a 19″ 1280×1024 when you can buy a 21″ 1366×768? Eh… I think that about covers all the major aspects here. There’s more of course; bandwidth limits of HDMI, DVI, DP and of course VGA played a role, and if you go back to the pre-2000s, graphics memory, in-computer bandwdith and simply the limits of commercially available RAMDACs played an important role. But for today’s considerations, this is about all you need to know. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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  • Conducting Effective Web Meetings

    - by BuckWoody
    There are several forms of corporate communication. From immediate, rich communications like phones and IM messaging to historical transactions like e-mail, there are a lot of ways to get information to one or more people. From time to time, it's even useful to have a meeting. (This is where a witty picture of a guy sleeping in a meeting goes. I won't bother actually putting one here; you're already envisioning it in your mind) Most meetings are pointless, and a complete waste of time. This is the fault, completely and solely, of the organizer. It's because he or she hasn't thought things through enough to think about alternate forms of information passing. Here's the criteria for a good meeting - whether in-person or over the web: 100% of the content of a meeting should require the participation of 100% of the attendees for 100% of the time It doesn't get any simpler than that. If it doesn't meet that criteria, then don't invite that person to that meeting. If you're just conveying information and no one has the need for immediate interaction with that information (like telling you something that modifies the message), then send an e-mail. If you're a manager, and you need to get status from lots of people, pick up the phone.If you need a quick answer, use IM. I once had a high-level manager that called frequent meetings. His real need was status updates on various processes, so 50 of us would sit in a room while he asked each one of us questions. He believed this larger meeting helped us "cross pollinate ideas". In fact, it was a complete waste of time for most everyone, except in the one or two moments that they interacted with him. So I wrote some code for a Palm Pilot (which was a kind of SmartPhone but with no phone and no real graphics, but this was in the days when we had just discovered fire and the wheel, although the order of those things is still in debate) that took an average of the salaries of the people in the room (I guessed at it) and ran a timer which multiplied the number of people against the salaries. I left that running in plain sight for him, and when he asked about it, I explained how much the meetings were really costing the company. We had far fewer meetings after. Meetings are now web-enabled. I believe that's largely a good thing, since it saves on travel time and allows more people to participate, but I think the rule above still holds. And in fact, there are some other rules that you should follow to have a great meeting - and fewer of them. Be Clear About the Goal This is important in any meeting, but all of us have probably gotten an invite with a web link and an ambiguous title. Then you get to the meeting, and it's a 500-level deep-dive on something everyone expects you to know. This is unfair to the "expert" and to the participants. I always tell people that invite me to a meeting that I will be as detailed as I can - but the more detail they can tell me about the questions, the more detailed I can be in my responses. Granted, there are times when you don't know what you don't know, but the more you can say about the topic the better. There's another point here - and it's that you should have a clearly defined "win" for the meeting. When the meeting is over, and everyone goes back to work, what were you expecting them to do with the information? Have that clearly defined in your head, and in the meeting invite. Understand the Technology There are several web-meeting clients out there. I use them all, since I meet with clients all over the world. They all work differently - so I take a few moments and read up on the different clients and find out how I can use the tools properly. I do this with the technology I use for everything else, and it's important to understand it if the meeting is to be a success. If you're running the meeting, know the tools. I don't care if you like the tools or not, learn them anyway. Don't waste everyone else's time just because you're too bitter/snarky/lazy to spend a few minutes reading. Check your phone or mic. Check your video size. Install (and learn to use)  ZoomIT (http://technet.microsoft.com/en-us/sysinternals/bb897434.aspx). Format your slides or screen or output correctly. Learn to use the voting features of the meeting software, and especially it's whiteboard features. Figure out how multiple monitors work. Try a quick meeting with someone to test all this. Do this *before* you invite lots of other people to your meeting.   Use a WebCam I'm not a pretty man. I have a face fit for radio. But after attending a meeting with clients where one Microsoft person used a webcam and another did not, I'm convinced that people pay more attention when a face is involved. There are tons of studies around this, or you can take my word for it, but toss a shirt on over those pajamas and turn the webcam on. Set Up Early Whether you're attending or leading the meeting, don't wait to sign on to the meeting at the time when it starts. I can almost plan that a 10:00 meeting will actually start at 10:10 because the participants/leader is just now installing the web client for the meeting at 10:00. Sign on early, go on mute, and then wait for everyone to arrive. Mute When Not Talking No one wants to hear your screaming offspring / yappy dog / other cubicle conversations / car wind noise (are you driving in a desert storm or something?) while the person leading the meeting is trying to talk. I use the Lync software from Microsoft for my meetings, and I mute everyone by default, and then tell them to un-mute to talk to the group. Share Collateral If you have a PowerPoint deck, mail it out in case you have a tech failure. If you have a document, share it as an attachment to the meeting. Don't make people ask you for the information - that's why you're there to begin with. Even better, send it out early. "But", you say, "then no one will come to the meeting if they have the deck first!" Uhm, then don't have a meeting. Send out the deck and a quick e-mail and let everyone get on with their productive day. Set Actions At the Meeting A meeting should have some sort of outcome (see point one). That means there are actions to take, a follow up, or some deliverable. Otherwise, it's an e-mail. At the meeting, decide who will do what, when things are needed, and so on. And avoid, if at all possible, setting up another meeting, unless absolutely necessary. So there you have it. Whether it's on-premises or on the web, meetings are a necessary evil, and should be treated that way. Like politicians, you should have as few of them as are necessary to keep the roads paved and public libraries open.

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  • Simplifying Human Capital Management with Mobile Applications

    - by HCM-Oracle
    By Aaron Green If you're starting to think 'mobility' is a recurring theme in your reading, you'd be right. For those who haven't started to build organisational capabilities to leverage it, it's fair to say you're late to the party. The good news: better late than never. Research firm eMarketer says the worldwide smartphone audience will total 1.75 billion this year, while communications technology and services provider Ericsson suggests smartphones will triple to 5.6 billion globally by 2019. It should be no surprise, smart phone adoption is reaching the farthest corners of the globe; the subsequent impact of enterprise applications enabled by these devices is driving business performance improvement and will continue to do so. Companies using advanced workforce analytics can add significantly to the bottom line, while impacting customer satisfaction, quality and productivity. It's a statement that makes most business leaders sit forward in their chairs. Achieving these three standards is like sipping The Golden Elixir for the business world. No-one would argue their importance. So what are 'advanced workforce analytics?' Simply, they're unprecedented access to workforce trends and performance markers. Many are made possible by a mobile world and the enterprise applications that come with it on smart devices. Some refer to it as 'the consumerisation of IT'. As this phenomenon has matured and become more widely appreciated it has impacted the spectrum of functional units within an enterprise differently, but powerfully. Whether it's sales, HR, marketing, IT, or operations, all have benefited from a more mobile approach. It has been the catalyst for improvement in, and management of, the employee experience. The net result of which is happier customers. The obvious benefits but the lesser realised impact Most people understand that mobility allows for greater efficiency and productivity, collaboration and flexibility, but how that translates into business outcomes within the various functional groups is lesser known. In actuality mobility has helped galvanise partnerships between cross-functional groups within the enterprise. Where in some quarters it was once feared mobility could fragment a workforce, its rallying cry of support is coming from what you might describe as an unlikely source - HR. As the bedrock of an enterprise, it is conceivable HR might contemplate the possible negative impact of a mobile workforce that no-longer sits in an office, at the same desks every day. After all, who would know what they were doing or saying? How would they collaborate? It's reasonable to see why HR might have a legitimate claim to try and retain as much 'perceived control' as possible. The reality however is mobility has emancipated human capital and its management. Mobility and enterprise applications are expediting decision making. Google calls it Zero Moment of Truth, or ZMOT. It enables smoother operation and can contribute to faster growth. From a collaborative perspective, with the growing use of enterprise social media, which in many cases is being driven by HR, workforce planning and the tangible impact of change is much easier to map. This in turn provides a platform from which individuals and teams can thrive. With more agility and ability to anticipate, staff satisfaction and retention is higher, and real time feedback constant. The management team can save time, energy and costs with more accurate data, which is then intelligently applied across the workforce to truly engage with staff, customers and partners. From a human capital management (HCM) perspective, mobility can help you close the loop on true talent management. It can enhance what managers can offer and what employees can provide in return. It can create nested relationships and powerful partnerships. IT and HR - partners and stewards of mobility One effect of enterprise mobility is an evolution in the nature of the relationship between HR and IT from one of service provision to partnership. The reason for the dynamic shift is largely due to the 'bring your own device' (BYOD) movement, which is transitioning to a 'bring your own application' (BYOA) scenario. As enterprise technology has in some ways reverse-engineered its solutions to help manage this situation, the partnership between IT (the functional owner) and HR (the strategic enabler) is deeply entrenched. And it has to be. The CIO and the HR leader are faced with compliance and regulatory issues and concerns around information security and personal privacy on a daily basis, complicated by global reach and varied domestic legislation. There are tens of thousands of new mobile apps entering the market each month and, unlike many consumer applications which get downloaded but are often never opened again after initial perusal, enterprise applications are being relied upon by functional groups, not least by HR to enhance people management. It requires a systematic approach across all applications in use within the enterprise in order to ensure they're used to best effect. No turning back, and no desire to With real time analytics on performance and the ability for immediate feedback, there is no turning back for managers. In my experience with Oracle, our customers' operational efficiency is at record levels. It's clear as a result of the combination of individual KPIs and organisational goals, CIOs have been able to give HR leaders the ability to build predictive models that feed into an enterprise organisations' evolving strategy. It also helps them ensure regulatory compliance much more easily. Once an arduous task, with mobile enabled automation and quality data, compliance is simpler. Their world has changed for the better. For the CIO, mobility also assists them to optimise performance. While it doesn't come without challenges, mobile-enabled applications and the native experience users have with them means employees don't need high-level technical expertise to train users. It reduces the training and engagement required from the IT team so they can focus on other things that deliver value to the bottom line; all the while lowering the cost of assets and related maintenance work by simplifying processes. Rewards of a mobile enterprise outweigh risks With mobile tools allowing us to increasingly integrate our personal and professional lives, terms like "office hours" are becoming irrelevant, so work/life balance is a cultural must. Enterprises are expected to offer tools that enable workers to access information from anywhere, at any time, from any device. Employees want simplicity and convenience but it doesn't stop at private enterprise. This is a societal shift. Governments, which traditionally have been known to be slower to adopt newer technology, are also offering support for local businesses to go mobile. Several state government websites have advice on how to create mobile apps and more. And as recently as last week the Victorian Minister for Technology Gordon Rich-Phillips unveiled his State government's ICT roadmap for the next two years, which details an increased use of the public cloud, as well as mobile communications, and improved access to online data-sets. Tech giants are investing significantly in solutions designed to simplify mobile deployment and enablement. The mobility trend is creating a wave of change in the industry and driving transformation in the enterprise. If you're not on that wave, the business risk continues to rise as your competitiveness drops. Aaron is the Vice President of HCM Strategy at Oracle Corporation where he is responsible for researching and identifying emerging trends in the practice of Human Resources and works to deliver industry-leading technology solutions. Other responsibilities include, ownership of Oracle's innovative HCM solutions across JAPAC and enabling organisations to transform and modernise their workforce tools. Follow him on Twitter @aaronjgreen

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  • Using R to Analyze G1GC Log Files

    - by user12620111
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  Using R to Analyze G1GC Log Files   Using R to Analyze G1GC Log Files Introduction Working in Oracle Platform Integration gives an engineer opportunities to work on a wide array of technologies. My team’s goal is to make Oracle applications run best on the Solaris/SPARC platform. When looking for bottlenecks in a modern applications, one needs to be aware of not only how the CPUs and operating system are executing, but also network, storage, and in some cases, the Java Virtual Machine. I was recently presented with about 1.5 GB of Java Garbage First Garbage Collector log file data. If you’re not familiar with the subject, you might want to review Garbage First Garbage Collector Tuning by Monica Beckwith. The customer had been running Java HotSpot 1.6.0_31 to host a web application server. I was told that the Solaris/SPARC server was running a Java process launched using a commmand line that included the following flags: -d64 -Xms9g -Xmx9g -XX:+UseG1GC -XX:MaxGCPauseMillis=200 -XX:InitiatingHeapOccupancyPercent=80 -XX:PermSize=256m -XX:MaxPermSize=256m -XX:+PrintGC -XX:+PrintGCTimeStamps -XX:+PrintHeapAtGC -XX:+PrintGCDateStamps -XX:+PrintFlagsFinal -XX:+DisableExplicitGC -XX:+UnlockExperimentalVMOptions -XX:ParallelGCThreads=8 Several sources on the internet indicate that if I were to print out the 1.5 GB of log files, it would require enough paper to fill the bed of a pick up truck. Of course, it would be fruitless to try to scan the log files by hand. Tools will be required to summarize the contents of the log files. Others have encountered large Java garbage collection log files. There are existing tools to analyze the log files: IBM’s GC toolkit The chewiebug GCViewer gchisto HPjmeter Instead of using one of the other tools listed, I decide to parse the log files with standard Unix tools, and analyze the data with R. Data Cleansing The log files arrived in two different formats. I guess that the difference is that one set of log files was generated using a more verbose option, maybe -XX:+PrintHeapAtGC, and the other set of log files was generated without that option. Format 1 In some of the log files, the log files with the less verbose format, a single trace, i.e. the report of a singe garbage collection event, looks like this: {Heap before GC invocations=12280 (full 61): garbage-first heap total 9437184K, used 7499918K [0xfffffffd00000000, 0xffffffff40000000, 0xffffffff40000000) region size 4096K, 1 young (4096K), 0 survivors (0K) compacting perm gen total 262144K, used 144077K [0xffffffff40000000, 0xffffffff50000000, 0xffffffff50000000) the space 262144K, 54% used [0xffffffff40000000, 0xffffffff48cb3758, 0xffffffff48cb3800, 0xffffffff50000000) No shared spaces configured. 2014-05-14T07:24:00.988-0700: 60586.353: [GC pause (young) 7324M->7320M(9216M), 0.1567265 secs] Heap after GC invocations=12281 (full 61): garbage-first heap total 9437184K, used 7496533K [0xfffffffd00000000, 0xffffffff40000000, 0xffffffff40000000) region size 4096K, 0 young (0K), 0 survivors (0K) compacting perm gen total 262144K, used 144077K [0xffffffff40000000, 0xffffffff50000000, 0xffffffff50000000) the space 262144K, 54% used [0xffffffff40000000, 0xffffffff48cb3758, 0xffffffff48cb3800, 0xffffffff50000000) No shared spaces configured. } A simple grep can be used to extract a summary: $ grep "\[ GC pause (young" g1gc.log 2014-05-13T13:24:35.091-0700: 3.109: [GC pause (young) 20M->5029K(9216M), 0.0146328 secs] 2014-05-13T13:24:35.440-0700: 3.459: [GC pause (young) 9125K->6077K(9216M), 0.0086723 secs] 2014-05-13T13:24:37.581-0700: 5.599: [GC pause (young) 25M->8470K(9216M), 0.0203820 secs] 2014-05-13T13:24:42.686-0700: 10.704: [GC pause (young) 44M->15M(9216M), 0.0288848 secs] 2014-05-13T13:24:48.941-0700: 16.958: [GC pause (young) 51M->20M(9216M), 0.0491244 secs] 2014-05-13T13:24:56.049-0700: 24.066: [GC pause (young) 92M->26M(9216M), 0.0525368 secs] 2014-05-13T13:25:34.368-0700: 62.383: [GC pause (young) 602M->68M(9216M), 0.1721173 secs] But that format wasn't easily read into R, so I needed to be a bit more tricky. I used the following Unix command to create a summary file that was easy for R to read. $ echo "SecondsSinceLaunch BeforeSize AfterSize TotalSize RealTime" $ grep "\[GC pause (young" g1gc.log | grep -v mark | sed -e 's/[A-SU-z\(\),]/ /g' -e 's/->/ /' -e 's/: / /g' | more SecondsSinceLaunch BeforeSize AfterSize TotalSize RealTime 2014-05-13T13:24:35.091-0700 3.109 20 5029 9216 0.0146328 2014-05-13T13:24:35.440-0700 3.459 9125 6077 9216 0.0086723 2014-05-13T13:24:37.581-0700 5.599 25 8470 9216 0.0203820 2014-05-13T13:24:42.686-0700 10.704 44 15 9216 0.0288848 2014-05-13T13:24:48.941-0700 16.958 51 20 9216 0.0491244 2014-05-13T13:24:56.049-0700 24.066 92 26 9216 0.0525368 2014-05-13T13:25:34.368-0700 62.383 602 68 9216 0.1721173 Format 2 In some of the log files, the log files with the more verbose format, a single trace, i.e. the report of a singe garbage collection event, was more complicated than Format 1. Here is a text file with an example of a single G1GC trace in the second format. As you can see, it is quite complicated. It is nice that there is so much information available, but the level of detail can be overwhelming. I wrote this awk script (download) to summarize each trace on a single line. #!/usr/bin/env awk -f BEGIN { printf("SecondsSinceLaunch IncrementalCount FullCount UserTime SysTime RealTime BeforeSize AfterSize TotalSize\n") } ###################### # Save count data from lines that are at the start of each G1GC trace. # Each trace starts out like this: # {Heap before GC invocations=14 (full 0): # garbage-first heap total 9437184K, used 325496K [0xfffffffd00000000, 0xffffffff40000000, 0xffffffff40000000) ###################### /{Heap.*full/{ gsub ( "\\)" , "" ); nf=split($0,a,"="); split(a[2],b," "); getline; if ( match($0, "first") ) { G1GC=1; IncrementalCount=b[1]; FullCount=substr( b[3], 1, length(b[3])-1 ); } else { G1GC=0; } } ###################### # Pull out time stamps that are in lines with this format: # 2014-05-12T14:02:06.025-0700: 94.312: [GC pause (young), 0.08870154 secs] ###################### /GC pause/ { DateTime=$1; SecondsSinceLaunch=substr($2, 1, length($2)-1); } ###################### # Heap sizes are in lines that look like this: # [ 4842M->4838M(9216M)] ###################### /\[ .*]$/ { gsub ( "\\[" , "" ); gsub ( "\ \]" , "" ); gsub ( "->" , " " ); gsub ( "\\( " , " " ); gsub ( "\ \)" , " " ); split($0,a," "); if ( split(a[1],b,"M") > 1 ) {BeforeSize=b[1]*1024;} if ( split(a[1],b,"K") > 1 ) {BeforeSize=b[1];} if ( split(a[2],b,"M") > 1 ) {AfterSize=b[1]*1024;} if ( split(a[2],b,"K") > 1 ) {AfterSize=b[1];} if ( split(a[3],b,"M") > 1 ) {TotalSize=b[1]*1024;} if ( split(a[3],b,"K") > 1 ) {TotalSize=b[1];} } ###################### # Emit an output line when you find input that looks like this: # [Times: user=1.41 sys=0.08, real=0.24 secs] ###################### /\[Times/ { if (G1GC==1) { gsub ( "," , "" ); split($2,a,"="); UserTime=a[2]; split($3,a,"="); SysTime=a[2]; split($4,a,"="); RealTime=a[2]; print DateTime,SecondsSinceLaunch,IncrementalCount,FullCount,UserTime,SysTime,RealTime,BeforeSize,AfterSize,TotalSize; G1GC=0; } } The resulting summary is about 25X smaller that the original file, but still difficult for a human to digest. SecondsSinceLaunch IncrementalCount FullCount UserTime SysTime RealTime BeforeSize AfterSize TotalSize ... 2014-05-12T18:36:34.669-0700: 3985.744 561 0 0.57 0.06 0.16 1724416 1720320 9437184 2014-05-12T18:36:34.839-0700: 3985.914 562 0 0.51 0.06 0.19 1724416 1720320 9437184 2014-05-12T18:36:35.069-0700: 3986.144 563 0 0.60 0.04 0.27 1724416 1721344 9437184 2014-05-12T18:36:35.354-0700: 3986.429 564 0 0.33 0.04 0.09 1725440 1722368 9437184 2014-05-12T18:36:35.545-0700: 3986.620 565 0 0.58 0.04 0.17 1726464 1722368 9437184 2014-05-12T18:36:35.726-0700: 3986.801 566 0 0.43 0.05 0.12 1726464 1722368 9437184 2014-05-12T18:36:35.856-0700: 3986.930 567 0 0.30 0.04 0.07 1726464 1723392 9437184 2014-05-12T18:36:35.947-0700: 3987.023 568 0 0.61 0.04 0.26 1727488 1723392 9437184 2014-05-12T18:36:36.228-0700: 3987.302 569 0 0.46 0.04 0.16 1731584 1724416 9437184 Reading the Data into R Once the GC log data had been cleansed, either by processing the first format with the shell script, or by processing the second format with the awk script, it was easy to read the data into R. g1gc.df = read.csv("summary.txt", row.names = NULL, stringsAsFactors=FALSE,sep="") str(g1gc.df) ## 'data.frame': 8307 obs. of 10 variables: ## $ row.names : chr "2014-05-12T14:00:32.868-0700:" "2014-05-12T14:00:33.179-0700:" "2014-05-12T14:00:33.677-0700:" "2014-05-12T14:00:35.538-0700:" ... ## $ SecondsSinceLaunch: num 1.16 1.47 1.97 3.83 6.1 ... ## $ IncrementalCount : int 0 1 2 3 4 5 6 7 8 9 ... ## $ FullCount : int 0 0 0 0 0 0 0 0 0 0 ... ## $ UserTime : num 0.11 0.05 0.04 0.21 0.08 0.26 0.31 0.33 0.34 0.56 ... ## $ SysTime : num 0.04 0.01 0.01 0.05 0.01 0.06 0.07 0.06 0.07 0.09 ... ## $ RealTime : num 0.02 0.02 0.01 0.04 0.02 0.04 0.05 0.04 0.04 0.06 ... ## $ BeforeSize : int 8192 5496 5768 22528 24576 43008 34816 53248 55296 93184 ... ## $ AfterSize : int 1400 1672 2557 4907 7072 14336 16384 18432 19456 21504 ... ## $ TotalSize : int 9437184 9437184 9437184 9437184 9437184 9437184 9437184 9437184 9437184 9437184 ... head(g1gc.df) ## row.names SecondsSinceLaunch IncrementalCount ## 1 2014-05-12T14:00:32.868-0700: 1.161 0 ## 2 2014-05-12T14:00:33.179-0700: 1.472 1 ## 3 2014-05-12T14:00:33.677-0700: 1.969 2 ## 4 2014-05-12T14:00:35.538-0700: 3.830 3 ## 5 2014-05-12T14:00:37.811-0700: 6.103 4 ## 6 2014-05-12T14:00:41.428-0700: 9.720 5 ## FullCount UserTime SysTime RealTime BeforeSize AfterSize TotalSize ## 1 0 0.11 0.04 0.02 8192 1400 9437184 ## 2 0 0.05 0.01 0.02 5496 1672 9437184 ## 3 0 0.04 0.01 0.01 5768 2557 9437184 ## 4 0 0.21 0.05 0.04 22528 4907 9437184 ## 5 0 0.08 0.01 0.02 24576 7072 9437184 ## 6 0 0.26 0.06 0.04 43008 14336 9437184 Basic Statistics Once the data has been read into R, simple statistics are very easy to generate. All of the numbers from high school statistics are available via simple commands. For example, generate a summary of every column: summary(g1gc.df) ## row.names SecondsSinceLaunch IncrementalCount FullCount ## Length:8307 Min. : 1 Min. : 0 Min. : 0.0 ## Class :character 1st Qu.: 9977 1st Qu.:2048 1st Qu.: 0.0 ## Mode :character Median :12855 Median :4136 Median : 12.0 ## Mean :12527 Mean :4156 Mean : 31.6 ## 3rd Qu.:15758 3rd Qu.:6262 3rd Qu.: 61.0 ## Max. :55484 Max. :8391 Max. :113.0 ## UserTime SysTime RealTime BeforeSize ## Min. :0.040 Min. :0.0000 Min. : 0.0 Min. : 5476 ## 1st Qu.:0.470 1st Qu.:0.0300 1st Qu.: 0.1 1st Qu.:5137920 ## Median :0.620 Median :0.0300 Median : 0.1 Median :6574080 ## Mean :0.751 Mean :0.0355 Mean : 0.3 Mean :5841855 ## 3rd Qu.:0.920 3rd Qu.:0.0400 3rd Qu.: 0.2 3rd Qu.:7084032 ## Max. :3.370 Max. :1.5600 Max. :488.1 Max. :8696832 ## AfterSize TotalSize ## Min. : 1380 Min. :9437184 ## 1st Qu.:5002752 1st Qu.:9437184 ## Median :6559744 Median :9437184 ## Mean :5785454 Mean :9437184 ## 3rd Qu.:7054336 3rd Qu.:9437184 ## Max. :8482816 Max. :9437184 Q: What is the total amount of User CPU time spent in garbage collection? sum(g1gc.df$UserTime) ## [1] 6236 As you can see, less than two hours of CPU time was spent in garbage collection. Is that too much? To find the percentage of time spent in garbage collection, divide the number above by total_elapsed_time*CPU_count. In this case, there are a lot of CPU’s and it turns out the the overall amount of CPU time spent in garbage collection isn’t a problem when viewed in isolation. When calculating rates, i.e. events per unit time, you need to ask yourself if the rate is homogenous across the time period in the log file. Does the log file include spikes of high activity that should be separately analyzed? Averaging in data from nights and weekends with data from business hours may alias problems. If you have a reason to suspect that the garbage collection rates include peaks and valleys that need independent analysis, see the “Time Series” section, below. Q: How much garbage is collected on each pass? The amount of heap space that is recovered per GC pass is surprisingly low: At least one collection didn’t recover any data. (“Min.=0”) 25% of the passes recovered 3MB or less. (“1st Qu.=3072”) Half of the GC passes recovered 4MB or less. (“Median=4096”) The average amount recovered was 56MB. (“Mean=56390”) 75% of the passes recovered 36MB or less. (“3rd Qu.=36860”) At least one pass recovered 2GB. (“Max.=2121000”) g1gc.df$Delta = g1gc.df$BeforeSize - g1gc.df$AfterSize summary(g1gc.df$Delta) ## Min. 1st Qu. Median Mean 3rd Qu. Max. ## 0 3070 4100 56400 36900 2120000 Q: What is the maximum User CPU time for a single collection? The worst garbage collection (“Max.”) is many standard deviations away from the mean. The data appears to be right skewed. summary(g1gc.df$UserTime) ## Min. 1st Qu. Median Mean 3rd Qu. Max. ## 0.040 0.470 0.620 0.751 0.920 3.370 sd(g1gc.df$UserTime) ## [1] 0.3966 Basic Graphics Once the data is in R, it is trivial to plot the data with formats including dot plots, line charts, bar charts (simple, stacked, grouped), pie charts, boxplots, scatter plots histograms, and kernel density plots. Histogram of User CPU Time per Collection I don't think that this graph requires any explanation. hist(g1gc.df$UserTime, main="User CPU Time per Collection", xlab="Seconds", ylab="Frequency") Box plot to identify outliers When the initial data is viewed with a box plot, you can see the one crazy outlier in the real time per GC. Save this data point for future analysis and drop the outlier so that it’s not throwing off our statistics. Now the box plot shows many outliers, which will be examined later, using times series analysis. Notice that the scale of the x-axis changes drastically once the crazy outlier is removed. par(mfrow=c(2,1)) boxplot(g1gc.df$UserTime,g1gc.df$SysTime,g1gc.df$RealTime, main="Box Plot of Time per GC\n(dominated by a crazy outlier)", names=c("usr","sys","elapsed"), xlab="Seconds per GC", ylab="Time (Seconds)", horizontal = TRUE, outcol="red") crazy.outlier.df=g1gc.df[g1gc.df$RealTime > 400,] g1gc.df=g1gc.df[g1gc.df$RealTime < 400,] boxplot(g1gc.df$UserTime,g1gc.df$SysTime,g1gc.df$RealTime, main="Box Plot of Time per GC\n(crazy outlier excluded)", names=c("usr","sys","elapsed"), xlab="Seconds per GC", ylab="Time (Seconds)", horizontal = TRUE, outcol="red") box(which = "outer", lty = "solid") Here is the crazy outlier for future analysis: crazy.outlier.df ## row.names SecondsSinceLaunch IncrementalCount ## 8233 2014-05-12T23:15:43.903-0700: 20741 8316 ## FullCount UserTime SysTime RealTime BeforeSize AfterSize TotalSize ## 8233 112 0.55 0.42 488.1 8381440 8235008 9437184 ## Delta ## 8233 146432 R Time Series Data To analyze the garbage collection as a time series, I’ll use Z’s Ordered Observations (zoo). “zoo is the creator for an S3 class of indexed totally ordered observations which includes irregular time series.” require(zoo) ## Loading required package: zoo ## ## Attaching package: 'zoo' ## ## The following objects are masked from 'package:base': ## ## as.Date, as.Date.numeric head(g1gc.df[,1]) ## [1] "2014-05-12T14:00:32.868-0700:" "2014-05-12T14:00:33.179-0700:" ## [3] "2014-05-12T14:00:33.677-0700:" "2014-05-12T14:00:35.538-0700:" ## [5] "2014-05-12T14:00:37.811-0700:" "2014-05-12T14:00:41.428-0700:" options("digits.secs"=3) times=as.POSIXct( g1gc.df[,1], format="%Y-%m-%dT%H:%M:%OS%z:") g1gc.z = zoo(g1gc.df[,-c(1)], order.by=times) head(g1gc.z) ## SecondsSinceLaunch IncrementalCount FullCount ## 2014-05-12 17:00:32.868 1.161 0 0 ## 2014-05-12 17:00:33.178 1.472 1 0 ## 2014-05-12 17:00:33.677 1.969 2 0 ## 2014-05-12 17:00:35.538 3.830 3 0 ## 2014-05-12 17:00:37.811 6.103 4 0 ## 2014-05-12 17:00:41.427 9.720 5 0 ## UserTime SysTime RealTime BeforeSize AfterSize ## 2014-05-12 17:00:32.868 0.11 0.04 0.02 8192 1400 ## 2014-05-12 17:00:33.178 0.05 0.01 0.02 5496 1672 ## 2014-05-12 17:00:33.677 0.04 0.01 0.01 5768 2557 ## 2014-05-12 17:00:35.538 0.21 0.05 0.04 22528 4907 ## 2014-05-12 17:00:37.811 0.08 0.01 0.02 24576 7072 ## 2014-05-12 17:00:41.427 0.26 0.06 0.04 43008 14336 ## TotalSize Delta ## 2014-05-12 17:00:32.868 9437184 6792 ## 2014-05-12 17:00:33.178 9437184 3824 ## 2014-05-12 17:00:33.677 9437184 3211 ## 2014-05-12 17:00:35.538 9437184 17621 ## 2014-05-12 17:00:37.811 9437184 17504 ## 2014-05-12 17:00:41.427 9437184 28672 Example of Two Benchmark Runs in One Log File The data in the following graph is from a different log file, not the one of primary interest to this article. I’m including this image because it is an example of idle periods followed by busy periods. It would be uninteresting to average the rate of garbage collection over the entire log file period. More interesting would be the rate of garbage collect in the two busy periods. Are they the same or different? Your production data may be similar, for example, bursts when employees return from lunch and idle times on weekend evenings, etc. Once the data is in an R Time Series, you can analyze isolated time windows. Clipping the Time Series data Flashing back to our test case… Viewing the data as a time series is interesting. You can see that the work intensive time period is between 9:00 PM and 3:00 AM. Lets clip the data to the interesting period:     par(mfrow=c(2,1)) plot(g1gc.z$UserTime, type="h", main="User Time per GC\nTime: Complete Log File", xlab="Time of Day", ylab="CPU Seconds per GC", col="#1b9e77") clipped.g1gc.z=window(g1gc.z, start=as.POSIXct("2014-05-12 21:00:00"), end=as.POSIXct("2014-05-13 03:00:00")) plot(clipped.g1gc.z$UserTime, type="h", main="User Time per GC\nTime: Limited to Benchmark Execution", xlab="Time of Day", ylab="CPU Seconds per GC", col="#1b9e77") box(which = "outer", lty = "solid") Cumulative Incremental and Full GC count Here is the cumulative incremental and full GC count. When the line is very steep, it indicates that the GCs are repeating very quickly. Notice that the scale on the Y axis is different for full vs. incremental. plot(clipped.g1gc.z[,c(2:3)], main="Cumulative Incremental and Full GC count", xlab="Time of Day", col="#1b9e77") GC Analysis of Benchmark Execution using Time Series data In the following series of 3 graphs: The “After Size” show the amount of heap space in use after each garbage collection. Many Java objects are still referenced, i.e. alive, during each garbage collection. This may indicate that the application has a memory leak, or may indicate that the application has a very large memory footprint. Typically, an application's memory footprint plateau's in the early stage of execution. One would expect this graph to have a flat top. The steep decline in the heap space may indicate that the application crashed after 2:00. The second graph shows that the outliers in real execution time, discussed above, occur near 2:00. when the Java heap seems to be quite full. The third graph shows that Full GCs are infrequent during the first few hours of execution. The rate of Full GC's, (the slope of the cummulative Full GC line), changes near midnight.   plot(clipped.g1gc.z[,c("AfterSize","RealTime","FullCount")], xlab="Time of Day", col=c("#1b9e77","red","#1b9e77")) GC Analysis of heap recovered Each GC trace includes the amount of heap space in use before and after the individual GC event. During garbage coolection, unreferenced objects are identified, the space holding the unreferenced objects is freed, and thus, the difference in before and after usage indicates how much space has been freed. The following box plot and bar chart both demonstrate the same point - the amount of heap space freed per garbage colloection is surprisingly low. par(mfrow=c(2,1)) boxplot(as.vector(clipped.g1gc.z$Delta), main="Amount of Heap Recovered per GC Pass", xlab="Size in KB", horizontal = TRUE, col="red") hist(as.vector(clipped.g1gc.z$Delta), main="Amount of Heap Recovered per GC Pass", xlab="Size in KB", breaks=100, col="red") box(which = "outer", lty = "solid") This graph is the most interesting. The dark blue area shows how much heap is occupied by referenced Java objects. This represents memory that holds live data. The red fringe at the top shows how much data was recovered after each garbage collection. barplot(clipped.g1gc.z[,c("AfterSize","Delta")], col=c("#7570b3","#e7298a"), xlab="Time of Day", border=NA) legend("topleft", c("Live Objects","Heap Recovered on GC"), fill=c("#7570b3","#e7298a")) box(which = "outer", lty = "solid") When I discuss the data in the log files with the customer, I will ask for an explaination for the large amount of referenced data resident in the Java heap. There are two are posibilities: There is a memory leak and the amount of space required to hold referenced objects will continue to grow, limited only by the maximum heap size. After the maximum heap size is reached, the JVM will throw an “Out of Memory” exception every time that the application tries to allocate a new object. If this is the case, the aplication needs to be debugged to identify why old objects are referenced when they are no longer needed. The application has a legitimate requirement to keep a large amount of data in memory. The customer may want to further increase the maximum heap size. Another possible solution would be to partition the application across multiple cluster nodes, where each node has responsibility for managing a unique subset of the data. Conclusion In conclusion, R is a very powerful tool for the analysis of Java garbage collection log files. The primary difficulty is data cleansing so that information can be read into an R data frame. Once the data has been read into R, a rich set of tools may be used for thorough evaluation.

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  • CodePlex Daily Summary for Wednesday, September 05, 2012

    CodePlex Daily Summary for Wednesday, September 05, 2012Popular ReleasesDesktop Google Reader: 1.4.6: Sorting feeds alphabetical is now optional (see preferences window)DotNetNuke® Community Edition CMS: 06.02.03: Major Highlights Fixed issue where mailto: links were not working when sending bulk email Fixed issue where uses did not see friendship relationships Problem is in 6.2, which does not show in the Versions Affected list above. Fixed the issue with cascade deletes in comments in CoreMessaging_Notification Fixed UI issue when using a date fields as a required profile property during user registration Fixed error when running the product in debug mode Fixed visibility issue when...Microsoft Ajax Minifier: Microsoft Ajax Minifier 4.65: Fixed null-reference error in the build task constructor.BLACK ORANGE: HPAD TEXT EDITOR 0.9 Beta: HOW TO RUN THE TEXT EDITOR Download the HPAD ARCHIVED FILES which is in .rar format Extract using Winrar Make sure that extracted files are in the same folder Double-Click on HPAD.exe application fileTelerikMvcGridCustomBindingHelper: Version 1.0.15.247-RC2: TelerikMvcGridCustomBindingHelper 1.0.15.247 RC2 Release notes: This is a RC version (hopefully the last one), please test and report any error or problem you encounter. This release is all about performance and fixes Support: "Or" and "Does Not contain" filter options Improved BooleanSubstitutes, Custom Aggregates and expressions-to-queryover Add EntityFramework examples in ExampleWebApplication Many other improvements and fixes Fix invalid cast on CustomAggregates Support for ...ServiceMon - Extensible Real-time, Service Monitoring Utility: ServiceMon Release 0.9.0.44: Auto-uploaded from build serverJavaScript Grid: Release 09-05-2012: Release 09-05-2012xUnit.net Contrib: xunitcontrib-dotCover 0.6.1 (dotCover 2.1 beta): xunitcontrib release 0.6.1 for dotCover 2.1 beta This release provides a test runner plugin for dotCover 2.1 beta, targetting all versions of xUnit.net. (See the xUnit.net project to download xUnit.net itself.) This release adds support for running xUnit.net tests to dotCover 2.1 beta's Visual Studio plugin. PLEASE NOTE: You do NOT need this if you also have ReSharper and the existing 0.6.1 release installed. DotCover will use ReSharper's test runners if available. This release includes th...B INI Sharp Library: B INI Sharp Library v1.0.0.0 Realsed: The frist realsedActive Forums for DotNetNuke CMS: Active Forums 5.0.0 RC: RC release of Active Forums 5.0.Droid Explorer: Droid Explorer 0.8.8.7 Beta: Bug in the display icon for apk's, will fix with next release Added fallback icon if unable to get the image/icon from the Cloud Service Removed some stale plugins that were either out dated or incomplete. Added handler for *.ab files for restoring backups Added plugin to create device backups Backups stored in %USERPROFILE%\Android Backups\%DEVICE_ID%\ Added custom folder icon for the android backups directory better error handling for installing an apk bug fixes for the Runn...BI System Monitor: v2.1: Data Audits report and supporting SQL, and SSIS package Environment Overview report enhancements, improving the appearance, addition of data audit finding indicators Note: SQL 2012 version coming soon.The Visual Guide for Building Team Foundation Server 2012 Environments: Version 1: --Nearforums - ASP.NET MVC forum engine: Nearforums v8.5: Version 8.5 of Nearforums, the ASP.NET MVC Forum Engine. New features include: Built-in search engine using Lucene.NET Flood control improvements Notifications improvements: sync option and mail body View Roadmap for more details webdeploy package sha1 checksum: 961aff884a9187b6e8a86d68913cdd31f8deaf83WiX Toolset: WiX Toolset v3.6: WiX Toolset v3.6 introduces the Burn bootstrapper/chaining engine and support for Visual Studio 2012 and .NET Framework 4.5. Other minor functionality includes: WixDependencyExtension supports dependency checking among MSI packages. WixFirewallExtension supports more features of Windows Firewall. WixTagExtension supports Software Id Tagging. WixUtilExtension now supports recursive directory deletion. Melt simplifies pure-WiX patching by extracting .msi package content and updating .w...Iveely Search Engine: Iveely Search Engine (0.2.0): ????ISE?0.1.0??,?????,ISE?0.2.0?????????,???????,????????20???follow?ISE,????,??ISE??????????,??????????,?????????,?????????0.2.0??????,??????????。 Iveely Search Engine ?0.2.0?????????“??????????”,??????,?????????,???????,???????????????????,????、????????????。???0.1.0????????????: 1. ??“????” ??。??????????,?????????,???????????????????。??:????????,????????????,??????????????????。??????。 2. ??“????”??。?0.1.0??????,???????,???????????????,?????????????,????????,?0.2.0?,???????...GmailDefaultMaker: GmailDefaultMaker 3.0.0.2: Add QQ Mail BugfixSmart Data Access layer: Smart Data access Layer Ver 3: In this version support executing inline query is added. Check Documentation section for detail.DotNetNuke® Form and List: 06.00.04: DotNetNuke Form and List 06.00.04 Don't forget to backup your installation before upgrade. Changes in 06.00.04 Fix: Sql Scripts for 6.003 missed object qualifiers within stored procedures Fix: added missing resource "cmdCancel.Text" in form.ascx.resx Changes in 06.00.03 Fix: MakeThumbnail was broken if the application pool was configured to .Net 4 Change: Data is now stored in nvarchar(max) instead of ntext Changes in 06.00.02 The scripts are now compatible with SQL Azure, tested in a ne...Coevery - Free CRM: Coevery 1.0.0.24: Add a sample database, and installation instructions.New ProjectsA Simple Eng-Hindi CMS: A simple English- Hindi dual language content management system for small business/personal websites.Active Social Migrator: This project for managing the Active Social migration tool.ANSI Console User Control: Custom console control for .NET WinformsAutoSPInstallerGUI: GUI Configuration Tool for SPAutoInstaller Codeplex ProjectCode Documentation Checkin Policy: This checkin policy for Visual Studio 2012 checks if c# code is documented the way it's configured in the config of the policy. Code Dojo/Kata - Free Time Coding: Doing some katas of the Coding Dojo page. http://codingdojo.org/cgi-bin/wiki.pl?KataCataloguefjycUnifyShow: fjycUnifyShowHidden Capture (HC): HC is simple and easy utility to hidden and auto capture desktop or active windowHRC Integration Services: Fake SQL Server Integration Services. LOLKooboo CMS Sites Switcher: Kooboo CMS Sites SwitcherMod.CookieDetector: Orchard module for detecting whether cookies are enabledMyCodes: Created!MySQL Statement Monitor: MySQL Statement Monitor is a monitoring tool that monitors SQL statements transferred over the network.NeoModulusPIRandom: The idea with PI Random is to use easy string manipulation and simple math to generate a pseudo random number. Net Core Tech - Medical Record System: This is a Medical Record System ProjectOraPowerShell: PowerShell library for backup and maintenance of a Oracle Database environment under Microsoft Windows 2008PinDNN: PinDNN is a module that imparts Pinterest-like functionality to DotNetNuke sites. This module works with a MongoDB database and uses the built-in social relatioPyrogen Code Generator: PyroGen is a simple code generator accepting C# as the markup language.restMs: wil be deleted soonScript.NET: Script.NET is a script management utility for web forms and MVC, using ScriptJS-like features to link dependencies between scripts.SpringExample-Pagination: Simple Spring example with PaginationXNA and Component Based Design: This project includes code for XNA and Component Based Design

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  • unexplainable packet drops with 5 ethernet NICs and low traffic on Ubuntu

    - by jon
    I'm stuck on problem where my machine started to drops packets with no sign of ANY system load or high interrupt usage after an upgrade to Ubuntu 12.04. My server is a network monitoring sensor, running Ubuntu LTS 12.04, it passively collects packets from 5 interfaces doing network intrusion type stuff. Before the upgrade I managed to collect 200+GB of packets a day while writing them to disk with around 0% packet loss depending on the day with the help of CPU affinity and NIC IRQ to CPU bindings. Now I lose a great deal of packets with none of my applications running and at very low PPS rate which a modern workstation NIC would have no trouble with. Specs: x64 Xeon 4 cores 3.2 Ghz 16 GB RAM NICs: 5 Intel Pro NICs using the e1000 driver (NAPI). [1] eth0 and eth1 are integrated NICs (in the motherboard) There are 2 other PCI-X network cards, each with 2 Ethernet ports. 3 of the interfaces are running at Gigabit Ethernet, the others are not because they're attached to hubs. Specs: [2] http://support.dell.com/support/edocs/systems/pe2850/en/ug/t1390aa.htm uptime 17:36:00 up 1:43, 2 users, load average: 0.00, 0.01, 0.05 # uname -a Linux nms 3.2.0-29-generic #46-Ubuntu SMP Fri Jul 27 17:03:23 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux I also have the CPU governor set to performance mode and irqbalance off. The problem still occurs with them on. # lspci -t -vv -[0000:00]-+-00.0 Intel Corporation E7520 Memory Controller Hub +-02.0-[01-03]--+-00.0-[02]----0e.0 Dell PowerEdge Expandable RAID controller 4 | \-00.2-[03]-- +-04.0-[04]-- +-05.0-[05-07]--+-00.0-[06]----07.0 Intel Corporation 82541GI Gigabit Ethernet Controller | \-00.2-[07]----08.0 Intel Corporation 82541GI Gigabit Ethernet Controller +-06.0-[08-0a]--+-00.0-[09]--+-04.0 Intel Corporation 82546EB Gigabit Ethernet Controller (Copper) | | \-04.1 Intel Corporation 82546EB Gigabit Ethernet Controller (Copper) | \-00.2-[0a]--+-02.0 Digium, Inc. Wildcard TE210P/TE212P dual-span T1/E1/J1 card 3.3V | +-03.0 Intel Corporation 82546EB Gigabit Ethernet Controller (Copper) | \-03.1 Intel Corporation 82546EB Gigabit Ethernet Controller (Copper) +-1d.0 Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 +-1d.1 Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 +-1d.2 Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3 +-1d.7 Intel Corporation 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller +-1e.0-[0b]----0d.0 Advanced Micro Devices [AMD] nee ATI RV100 QY [Radeon 7000/VE] +-1f.0 Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge \-1f.1 Intel Corporation 82801EB/ER (ICH5/ICH5R) IDE Controller I believe the NIC nor the NIC drivers are dropping the packets because ethtool reports 0 under rx_missed_errors and rx_no_buffer_count for each interface. On the old system, if it couldn't keep up this is where the drops would be. I drop packets on multiple interfaces just about every second, usually in small increments of 2-4. I tried all these sysctl values, I'm currently using the uncommented ones. # cat /etc/sysctl.conf # high net.core.netdev_max_backlog = 3000000 net.core.rmem_max = 16000000 net.core.rmem_default = 8000000 # defaults #net.core.netdev_max_backlog = 1000 #net.core.rmem_max = 131071 #net.core.rmem_default = 163480 # moderate #net.core.netdev_max_backlog = 10000 #net.core.rmem_max = 33554432 #net.core.rmem_default = 33554432 Here's an example of an interface stats report with ethtool. They are all the same, nothing is out of the ordinary ( I think ), so I'm only going to show one: ethtool -S eth2 NIC statistics: rx_packets: 7498 tx_packets: 0 rx_bytes: 2722585 tx_bytes: 0 rx_broadcast: 327 tx_broadcast: 0 rx_multicast: 1504 tx_multicast: 0 rx_errors: 0 tx_errors: 0 tx_dropped: 0 multicast: 1504 collisions: 0 rx_length_errors: 0 rx_over_errors: 0 rx_crc_errors: 0 rx_frame_errors: 0 rx_no_buffer_count: 0 rx_missed_errors: 0 tx_aborted_errors: 0 tx_carrier_errors: 0 tx_fifo_errors: 0 tx_heartbeat_errors: 0 tx_window_errors: 0 tx_abort_late_coll: 0 tx_deferred_ok: 0 tx_single_coll_ok: 0 tx_multi_coll_ok: 0 tx_timeout_count: 0 tx_restart_queue: 0 rx_long_length_errors: 0 rx_short_length_errors: 0 rx_align_errors: 0 tx_tcp_seg_good: 0 tx_tcp_seg_failed: 0 rx_flow_control_xon: 0 rx_flow_control_xoff: 0 tx_flow_control_xon: 0 tx_flow_control_xoff: 0 rx_long_byte_count: 2722585 rx_csum_offload_good: 0 rx_csum_offload_errors: 0 alloc_rx_buff_failed: 0 tx_smbus: 0 rx_smbus: 0 dropped_smbus: 01 # ifconfig eth0 Link encap:Ethernet HWaddr 00:11:43:e0:e2:8c UP BROADCAST RUNNING NOARP PROMISC ALLMULTI MULTICAST MTU:1500 Metric:1 RX packets:373348 errors:16 dropped:95 overruns:0 frame:16 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:356830572 (356.8 MB) TX bytes:0 (0.0 B) eth1 Link encap:Ethernet HWaddr 00:11:43:e0:e2:8d UP BROADCAST RUNNING NOARP PROMISC ALLMULTI MULTICAST MTU:1500 Metric:1 RX packets:13616 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:8690528 (8.6 MB) TX bytes:0 (0.0 B) eth2 Link encap:Ethernet HWaddr 00:04:23:e1:77:6a UP BROADCAST RUNNING NOARP PROMISC ALLMULTI MULTICAST MTU:1500 Metric:1 RX packets:7750 errors:0 dropped:471 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:2780935 (2.7 MB) TX bytes:0 (0.0 B) eth3 Link encap:Ethernet HWaddr 00:04:23:e1:77:6b UP BROADCAST RUNNING NOARP PROMISC ALLMULTI MULTICAST MTU:1500 Metric:1 RX packets:5112 errors:0 dropped:206 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:639472 (639.4 KB) TX bytes:0 (0.0 B) eth4 Link encap:Ethernet HWaddr 00:04:23:b6:35:6c UP BROADCAST RUNNING NOARP PROMISC ALLMULTI MULTICAST MTU:1500 Metric:1 RX packets:961467 errors:0 dropped:935 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:958561305 (958.5 MB) TX bytes:0 (0.0 B) eth5 Link encap:Ethernet HWaddr 00:04:23:b6:35:6d inet addr:192.168.1.6 Bcast:192.168.1.255 Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:4264 errors:0 dropped:16 overruns:0 frame:0 TX packets:699 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:572228 (572.2 KB) TX bytes:124456 (124.4 KB) I tried the defaults, then started to play around with settings. I wasn't using any flow control and I increased the RxDescriptor count to 4096 before the upgrade as well without any problems. # cat /etc/modprobe.d/e1000.conf options e1000 XsumRX=0,0,0,0,0 RxDescriptors=4096,4096,4096,4096,4096 FlowControl=0,0,0,0,0 debug=16 Here's my network configuration file, I turned off checksumming and various offloading mechanisms along with setting CPU affinity with heavy use interfaces getting an entire CPU and light use interfaces sharing a CPU. I used these settings prior to the upgrade without problems. # cat /etc/network/interfaces # The loopback network interface auto lo iface lo inet loopback # The primary network interface auto eth0 iface eth0 inet manual pre-up /sbin/ethtool -G eth0 rx 4096 tx 0 pre-up /sbin/ethtool -K eth0 gro off gso off rx off pre-up /sbin/ethtool -A eth0 rx off autoneg off up ifconfig eth0 0.0.0.0 -arp promisc mtu 1500 allmulti txqueuelen 0 up post-up echo "4" > /proc/irq/48/smp_affinity down ifconfig eth0 down post-down /sbin/ethtool -G eth0 rx 256 tx 256 post-down /sbin/ethtool -K eth0 gro on gso on rx on post-down /sbin/ethtool -A eth0 rx on autoneg on auto eth1 iface eth1 inet manual pre-up /sbin/ethtool -G eth1 rx 4096 tx 0 pre-up /sbin/ethtool -K eth1 gro off gso off rx off pre-up /sbin/ethtool -A eth1 rx off autoneg off up ifconfig eth1 0.0.0.0 -arp promisc mtu 1500 allmulti txqueuelen 0 up post-up echo "4" > /proc/irq/49/smp_affinity down ifconfig eth1 down post-down /sbin/ethtool -G eth1 rx 256 tx 256 post-down /sbin/ethtool -K eth1 gro on gso on rx on post-down /sbin/ethtool -A eth1 rx on autoneg on auto eth2 iface eth2 inet manual pre-up /sbin/ethtool -G eth2 rx 4096 tx 0 pre-up /sbin/ethtool -K eth2 gro off gso off rx off pre-up /sbin/ethtool -A eth2 rx off autoneg off up ifconfig eth2 0.0.0.0 -arp promisc mtu 1500 allmulti txqueuelen 0 up post-up echo "1" > /proc/irq/82/smp_affinity down ifconfig eth2 down post-down /sbin/ethtool -G eth2 rx 256 tx 256 post-down /sbin/ethtool -K eth2 gro on gso on rx on post-down /sbin/ethtool -A eth2 rx on autoneg on auto eth3 iface eth3 inet manual pre-up /sbin/ethtool -G eth3 rx 4096 tx 0 pre-up /sbin/ethtool -K eth3 gro off gso off rx off pre-up /sbin/ethtool -A eth3 rx off autoneg off up ifconfig eth3 0.0.0.0 -arp promisc mtu 1500 allmulti txqueuelen 0 up post-up echo "2" > /proc/irq/83/smp_affinity down ifconfig eth3 down post-down /sbin/ethtool -G eth3 rx 256 tx 256 post-down /sbin/ethtool -K eth3 gro on gso on rx on post-down /sbin/ethtool -A eth3 rx on autoneg on auto eth4 iface eth4 inet manual pre-up /sbin/ethtool -G eth4 rx 4096 tx 0 pre-up /sbin/ethtool -K eth4 gro off gso off rx off pre-up /sbin/ethtool -A eth4 rx off autoneg off up ifconfig eth4 0.0.0.0 -arp promisc mtu 1500 allmulti txqueuelen 0 up post-up echo "4" > /proc/irq/77/smp_affinity down ifconfig eth4 down post-down /sbin/ethtool -G eth4 rx 256 tx 256 post-down /sbin/ethtool -K eth4 gro on gso on rx on post-down /sbin/ethtool -A eth4 rx on autoneg on auto eth5 iface eth5 inet static pre-up /etc/fw.conf address 192.168.1.1 netmask 255.255.255.0 broadcast 192.168.1.255 gateway 192.168.1.1 dns-nameservers 192.168.1.2 192.168.1.3 up ifconfig eth5 up post-up echo "8" > /proc/irq/77/smp_affinity down ifconfig eth5 down Here's a few examples of packet drops, i ran one after another, probabling totaling 3 or 4 seconds. You can see increases in the drops from the 1st and 3rd. This was a non-busy time, very little traffic. # awk '{ print $1,$5 }' /proc/net/dev Inter-| face drop eth3: 225 lo: 0 eth2: 505 eth1: 0 eth5: 17 eth0: 105 eth4: 1034 # awk '{ print $1,$5 }' /proc/net/dev Inter-| face drop eth3: 225 lo: 0 eth2: 507 eth1: 0 eth5: 17 eth0: 105 eth4: 1034 # awk '{ print $1,$5 }' /proc/net/dev Inter-| face drop eth3: 227 lo: 0 eth2: 512 eth1: 0 eth5: 17 eth0: 105 eth4: 1039 I tried the pci=noacpi options. With and without, it's the same. This is what my interrupt stats looked like before the upgrade, after, with ACPI on PCI it showed multiple NICs bound to an interrupt and shared with other devices such as USB drives which I didn't like so I think i'm going to keep it with ACPI off as it's easier to designate sole purpose interrupts. Is there any advantage I would have using the default i.e. ACPI w/ PCI. ? # cat /etc/default/grub | grep CMD_LINE GRUB_CMDLINE_LINUX_DEFAULT="ipv6.disable=1 noacpi pci=noacpi" GRUB_CMDLINE_LINUX="" # cat /proc/interrupts CPU0 CPU1 CPU2 CPU3 0: 45 0 0 16 IO-APIC-edge timer 1: 1 0 0 7936 IO-APIC-edge i8042 2: 0 0 0 0 XT-PIC-XT-PIC cascade 6: 0 0 0 3 IO-APIC-edge floppy 8: 0 0 0 1 IO-APIC-edge rtc0 9: 0 0 0 0 IO-APIC-edge acpi 12: 0 0 0 1809 IO-APIC-edge i8042 14: 1 0 0 4498 IO-APIC-edge ata_piix 15: 0 0 0 0 IO-APIC-edge ata_piix 16: 0 0 0 0 IO-APIC-fasteoi uhci_hcd:usb2 18: 0 0 0 1350 IO-APIC-fasteoi uhci_hcd:usb4, radeon 19: 0 0 0 0 IO-APIC-fasteoi uhci_hcd:usb3 23: 0 0 0 4099 IO-APIC-fasteoi ehci_hcd:usb1 38: 0 0 0 61963 IO-APIC-fasteoi megaraid 48: 0 0 1002319 4 IO-APIC-fasteoi eth0 49: 0 0 38772 3 IO-APIC-fasteoi eth1 77: 0 0 130076 432159 IO-APIC-fasteoi eth4 78: 0 0 0 23917 IO-APIC-fasteoi eth5 82: 1329033 0 0 4 IO-APIC-fasteoi eth2 83: 0 4886525 0 6 IO-APIC-fasteoi eth3 NMI: 5 6 4 5 Non-maskable interrupts LOC: 61409 57076 64257 114764 Local timer interrupts SPU: 0 0 0 0 Spurious interrupts IWI: 0 0 0 0 IRQ work interrupts RES: 17956 25333 13436 14789 Rescheduling interrupts CAL: 22436 607 539 478 Function call interrupts TLB: 1525 1458 4600 4151 TLB shootdowns TRM: 0 0 0 0 Thermal event interrupts THR: 0 0 0 0 Threshold APIC interrupts MCE: 0 0 0 0 Machine check exceptions MCP: 16 16 16 16 Machine check polls ERR: 0 MIS: 0 Here's sample output of vmstat, showing the system. Barebones system right now. root@nms:~# vmstat -S m 1 procs -----------memory---------- ---swap-- -----io---- -system-- ----cpu---- r b swpd free buff cache si so bi bo in cs us sy id wa 0 0 0 14992 192 1029 0 0 56 2 419 29 1 0 99 0 0 0 0 14992 192 1029 0 0 0 0 922 27 0 0 100 0 0 0 0 14991 192 1029 0 0 0 36 763 50 0 0 100 0 0 0 0 14991 192 1029 0 0 0 0 646 35 0 0 100 0 0 0 0 14991 192 1029 0 0 0 0 722 54 0 0 100 0 0 0 0 14991 192 1029 0 0 0 0 793 27 0 0 100 0 ^C Here's dmesg output. I can't figure out why my PCI-X slots are negotiated as PCI. The network cards are all PCI-X with the exception of the integrated NICs that came with the server. In the output below it looks as if eth3 and eth2 negotiated at PCI-X speeds rather than PCI:66Mhz. Wouldn't they all drop to PCI:66Mhz? If your integrated NICs are PCI, as labeled below (eth0,eth1), then wouldn't all devices on your bus speed drop down to that slower bus speed? If not, I still don't know why only one of my NICs ( each has two ethernet ports) is labeled as PCI-X in the output below. Does that mean it is running at PCI-X speeds are is it showing that it's capable? # dmesg | grep e1000 [ 3678.349337] e1000: Intel(R) PRO/1000 Network Driver - version 7.3.21-k8-NAPI [ 3678.349342] e1000: Copyright (c) 1999-2006 Intel Corporation. [ 3678.349394] e1000 0000:06:07.0: PCI->APIC IRQ transform: INT A -> IRQ 48 [ 3678.409725] e1000 0000:06:07.0: Receive Descriptors set to 4096 [ 3678.409730] e1000 0000:06:07.0: Checksum Offload Disabled [ 3678.409734] e1000 0000:06:07.0: Flow Control Disabled [ 3678.586409] e1000 0000:06:07.0: eth0: (PCI:66MHz:32-bit) 00:11:43:e0:e2:8c [ 3678.586419] e1000 0000:06:07.0: eth0: Intel(R) PRO/1000 Network Connection [ 3678.586642] e1000 0000:07:08.0: PCI->APIC IRQ transform: INT A -> IRQ 49 [ 3678.649854] e1000 0000:07:08.0: Receive Descriptors set to 4096 [ 3678.649859] e1000 0000:07:08.0: Checksum Offload Disabled [ 3678.649863] e1000 0000:07:08.0: Flow Control Disabled [ 3678.826436] e1000 0000:07:08.0: eth1: (PCI:66MHz:32-bit) 00:11:43:e0:e2:8d [ 3678.826444] e1000 0000:07:08.0: eth1: Intel(R) PRO/1000 Network Connection [ 3678.826627] e1000 0000:09:04.0: PCI->APIC IRQ transform: INT A -> IRQ 82 [ 3679.093266] e1000 0000:09:04.0: Receive Descriptors set to 4096 [ 3679.093271] e1000 0000:09:04.0: Checksum Offload Disabled [ 3679.093275] e1000 0000:09:04.0: Flow Control Disabled [ 3679.130239] e1000 0000:09:04.0: eth2: (PCI-X:133MHz:64-bit) 00:04:23:e1:77:6a [ 3679.130246] e1000 0000:09:04.0: eth2: Intel(R) PRO/1000 Network Connection [ 3679.130449] e1000 0000:09:04.1: PCI->APIC IRQ transform: INT B -> IRQ 83 [ 3679.397312] e1000 0000:09:04.1: Receive Descriptors set to 4096 [ 3679.397318] e1000 0000:09:04.1: Checksum Offload Disabled [ 3679.397321] e1000 0000:09:04.1: Flow Control Disabled [ 3679.434350] e1000 0000:09:04.1: eth3: (PCI-X:133MHz:64-bit) 00:04:23:e1:77:6b [ 3679.434360] e1000 0000:09:04.1: eth3: Intel(R) PRO/1000 Network Connection [ 3679.434553] e1000 0000:0a:03.0: PCI->APIC IRQ transform: INT A -> IRQ 77 [ 3679.704072] e1000 0000:0a:03.0: Receive Descriptors set to 4096 [ 3679.704077] e1000 0000:0a:03.0: Checksum Offload Disabled [ 3679.704081] e1000 0000:0a:03.0: Flow Control Disabled [ 3679.738364] e1000 0000:0a:03.0: eth4: (PCI:33MHz:64-bit) 00:04:23:b6:35:6c [ 3679.738371] e1000 0000:0a:03.0: eth4: Intel(R) PRO/1000 Network Connection [ 3679.738538] e1000 0000:0a:03.1: PCI->APIC IRQ transform: INT B -> IRQ 78 [ 3680.046060] e1000 0000:0a:03.1: eth5: (PCI:33MHz:64-bit) 00:04:23:b6:35:6d [ 3680.046067] e1000 0000:0a:03.1: eth5: Intel(R) PRO/1000 Network Connection [ 3682.132415] e1000: eth0 NIC Link is Up 100 Mbps Half Duplex, Flow Control: None [ 3682.224423] e1000: eth1 NIC Link is Up 100 Mbps Half Duplex, Flow Control: None [ 3682.316385] e1000: eth2 NIC Link is Up 100 Mbps Half Duplex, Flow Control: None [ 3682.408391] e1000: eth3 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None [ 3682.500396] e1000: eth4 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None [ 3682.708401] e1000: eth5 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: RX At first I thought it was the NIC drivers but I'm not so sure. I really have no idea where else to look at the moment. Any help is greatly appreciated as I'm struggling with this. If you need more information just ask. Thanks! [1]http://www.cs.fsu.edu/~baker/devices/lxr/http/source/linux/Documentation/networking/e1000.txt?v=2.6.11.8 [2] http://support.dell.com/support/edocs/systems/pe2850/en/ug/t1390aa.htm

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  • Missing styles. Is the correct theme chosen for this layout?

    - by user1820007
    Missing styles. Is the correct theme chosen for this layout? Use the Theme combo box above the layout to choose a different layout, or fix the theme style references. Failed to find style 'mapViewStyle' in current theme. I tried every solutions available to solve this problem. But nothing seems to work. I have included library in the manifest file. I even created style is styles.xml. I have chosen Google Apis build target as well. Can somebody please give me a solution. Thank you in advance for your valuable time... here is my xml file: <?xml version="1.0" encoding="utf-8"?> <RelativeLayout xmlns:android="http://schemas.android.com/apk/res/android" xmlns:tools="http://schemas.android.com/tools" style="@style/AppTheme" android:layout_width="fill_parent" android:layout_height="fill_parent" > <com.google.android.maps.MapView android:id="@+id/themap" style="@style/mapViewStyle" android:layout_width="fill_parent" android:layout_height="fill_parent" android:apiKey="here i have my key" android:clickable="true" android:enabled="true" /> </RelativeLayout> ` Here is my manifest snippet: <uses-library android:name="com.google.android.maps" /> <activity android:name=".MainActivity" android:label="@string/title_activity_main" > <intent-filter> <action android:name="android.intent.action.MAIN" /> <category android:name="android.intent.category.LAUNCHER" /> </intent-filter> </activity> <activity android:name=".Second" /> <acttiviy android:name=".Third" android:theme="@android:style/Theme.Black" /> </application> here is my style.xml file <style name="mapViewStyle" parent="@android:style/Theme.Black"> </style> </resources>

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  • Reactive Extensions vs FileSystemWatcher

    - by Joel Mueller
    One of the things that has long bugged me about the FileSystemWatcher is the way it fires multiple events for a single logical change to a file. I know why it happens, but I don't want to have to care - I just want to reparse the file once, not 4-6 times in a row. Ideally, there would be an event that only fires when a given file is done changing, rather than every step along the way. Over the years I've come up with various solutions to this problem, of varying degrees of ugliness. I thought Reactive Extensions would be the ultimate solution, but there's something I'm not doing right, and I'm hoping someone can point out my mistake. I have an extension method: public static IObservable<IEvent<FileSystemEventArgs>> GetChanged(this FileSystemWatcher that) { return Observable.FromEvent<FileSystemEventArgs>(that, "Changed"); } Ultimately, I would like to get one event per filename, within a given time period - so that four events in a row with a single filename are reduced to one event, but I don't lose anything if multiple files are modified at the same time. BufferWithTime sounds like the ideal solution. var bufferedChange = watcher.GetChanged() .Select(e => e.EventArgs.FullPath) .BufferWithTime(TimeSpan.FromSeconds(1)) .Where(e => e.Count > 0) .Select(e => e.Distinct()); When I subscribe to this observable, a single change to a monitored file triggers my subscription method four times in a row, which rather defeats the purpose. If I remove the Distinct() call, I see that each of the four calls contains two identical events - so there is some buffering going on. Increasing the TimeSpan passed to BufferWithTime seems to have no effect - I went as high as 20 seconds without any change in behavior. This is my first foray into Rx, so I'm probably missing something obvious. Am I doing it wrong? Is there a better approach? Thanks for any suggestions...

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  • CA2000 passing object reference to base constructor in C#

    - by Timothy
    I receive a warning when I run some code through Visual Studio's Code Analysis utility which I'm not sure how to resolve. Perhaps someone here has come across a similar issue, resolved it, and is willing to share their insight. I'm programming a custom-painted cell used in a DataGridView control. The code resembles: public class DataGridViewMyCustomColumn : DataGridViewColumn { public DataGridViewMyCustomColumn() : base(new DataGridViewMyCustomCell()) { } It generates the following warning: CA2000 : Microsoft.Reliability : In method 'DataGridViewMyCustomColumn.DataGridViewMyCustomColumn()' call System.IDisposable.Dispose on object 'new DataGridViewMyCustomCell()' before all references to it are out of scope. I understand it is warning me DataGridViewMyCustomCell (or a class that it inherits from) implements the IDisposable interface and the Dispose() method should be called to clean up any resources claimed by DataGridViewMyCustomCell when it is no longer. The examples I've seen on the internet suggest a using block to scope the lifetime of the object and have the system automatically dispose it, but base isn't recognized when moved into the body of the constructor so I can't write a using block around it... which I'm not sure I'd want to do anyway, since wouldn't that instruct the run time to free the object which could still be used later inside the base class? My question then, is the code okay as is? Or, how could it be refactored to resolve the warning? I don't want to suppress the warning unless it is truly appropriate to do so.

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  • Android beginner: Touch events in android gridview

    - by jja
    I am using the following code to do things with gridview(slightly modified from http://developer.android.com/resources/tutorials/views/hello-gridview.html). I want to replace the onClicklistener and the onClick() method with their "touch" equivalents i.e. touchlistener and onTouch() so that when i touch an element in the gridview the image of the element changes and a double touch on the same element takes it back to the orginal state. How do I do this? I can't get my code to do this. The clicklistener works to some extent but the touch isn't. Please help. public class ImageAdapter extends BaseAdapter { private Context mContext; public ImageAdapter(Context c) { mContext = c; } public int getCount() { return mThumbIds.length; } public Object getItem(int position) { return null; } public long getItemId(int position) { return 0; } // create a new ImageView for each item referenced by the Adapter public View getView(int position, View convertView, ViewGroup parent) { ImageView imageView; if (convertView == null) { // if it's not recycled, initialize some attributes imageView = new ImageView(mContext); imageView.setLayoutParams(new GridView.LayoutParams(85, 85)); imageView.setScaleType(ImageView.ScaleType.CENTER_CROP); imageView.setPadding(8, 8, 8, 8); imageView.setOnClickListener(new View.OnClickListener() { @Override public void onClick(View view) { if(position==0) { //do this } else { //do this } } }); } else { imageView = (ImageView) convertView; } imageView.setImageResource(mThumbIds[position]); return imageView; } // references to our images private Integer[] mThumbIds = { R.drawable.sample_2, R.drawable.sample_3, R.drawable.sample_4, R.drawable.sample_5, R.drawable.sample_6, R.drawable.sample_7, R.drawable.sample_0, R.drawable.sample_1, R.drawable.sample_2, R.drawable.sample_3, R.drawable.sample_4, R.drawable.sample_5, R.drawable.sample_6, R.drawable.sample_7, R.drawable.sample_0, R.drawable.sample_1, R.drawable.sample_2, R.drawable.sample_3, R.drawable.sample_4, R.drawable.sample_5, R.drawable.sample_6, R.drawable.sample_7 }; }

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  • Android: Autoscrolling HorizontalScrollView

    - by DroidIn.net
    I'm using the following code to simulate tabs and since there are more tabs that width can accommodate user can scroll left or right to make a tab button visible. It all works, however I also provide user with ability to fling between tabs by swiping finger left or right on the tab contents. Again - it works. But when I fling to the rightmost tab its corresponding button is barely visible. I want to autoscroll table inside the HorizontalScrollView so the selected tab button will be visible but when I execute HorizontalScrollView.smoothScrollTo(300, 0) nothing happens. It doen't matter how high I set first x parameter nothing will ever move (yes I do have an algorithm to calculate exact position). Here's XML code for scrolling tab buttons <HorizontalScrollView android:layout_width="fill_parent" android:background="@color/tabs_header" android:layout_height="55dip" android:scrollbars="none" android:id="@+id/tabsButtonView"> <TableLayout android:id="@+id/TableLayout01" android:layout_width="fill_parent" android:layout_height="fill_parent"> <TableRow android:id="@+id/TableRow01" android:layout_width="fill_parent" android:layout_weight="1" android:layout_height="0dip" android:paddingTop="5dip" android:paddingLeft="3dip"> <ImageButton android:src="@drawable/linkup_logo_small" android:id="@+id/tabBtt0" android:layout_width="wrap_content" android:layout_marginLeft="2dip" android:layout_marginRight="2dip" android:layout_height="fill_parent" android:padding="5dip" android:background="@drawable/tab_selected"></ImageButton> <ImageButton android:src="@drawable/simplyhired_small" android:id="@+id/tabBtt1" android:layout_height="fill_parent" android:layout_width="fill_parent" android:layout_marginLeft="2dip" android:layout_marginRight="2dip" android:padding="5dip" android:background="@drawable/tab_normal"></ImageButton> <ImageButton android:src="@drawable/indeedcom_small" android:id="@+id/tabBtt2" android:layout_width="fill_parent" android:layout_height="fill_parent" android:padding="5dip" android:layout_marginLeft="2dip" android:layout_marginRight="2dip" android:background="@drawable/tab_normal"></ImageButton> <ImageButton android:src="@drawable/careerbuilder_logo_small" android:id="@+id/tabBtt3" android:layout_width="fill_parent" android:layout_height="fill_parent" android:padding="5dip" android:layout_marginLeft="2dip" android:layout_marginRight="2dip" android:background="@drawable/tab_normal"></ImageButton> </TableRow> </TableLayout> </HorizontalScrollView>

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