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  • MammothVPS Signup Video

    - by stefan.sedich
    We have posted a video showing the process involved in signing up for a VPS at MammothVPS check it out. As a special offer if you use the voucher code 'VIDEO' you can signup and receive 10% off for the first 12 months of your service. Cheers Stefan

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  • 11gR2 DB 11.2.0.1 Certified with E-Business Suite on Solaris 10 (x86-64)

    - by Steven Chan
    Oracle Database 11g Release 2 version 11.2.0.1 is now certified with Oracle E-Business Suite 11i (11.5.10.2) and Release 12 (12.0.4 or higher, 12.1.1 or higher) on Oracle Solaris on x86-64 (64-bit) running Solaris 10. This announcement includes:Oracle Database 11gR2 version 11.2.0.1 Oracle Database 11gR2 version 11.2.0.1 Real Application Clusters (RAC) Transparent Data Encryption (TDE) Column Encryption with EBS 11i and R12Advanced Security Option (ASO)/Advanced Networking Option (ANO) Export/Import Process for E-Business Suite 11i and R12 Database Instances Transparent Data Encryption (TDE) Tablespace Encryption

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  • Rights Expiry Options in IRM 11g

    - by martin.abrahams
    Among the many enhancements in IRM 11g, we have introduced a couple of new rights expiry options that may be applied to any role. These options were supported in previous versions, but fell into the "advanced configuration" category. In 11g, the options can be applied simply by selecting a check-box in the properties of a role, as shown by the rather extreme example below, where the role allows access for just two minutes after they are sealed. The new options are: To define a role that expires automatically some period after it is assigned To define a role that evaluates expiry relative to the time that each document is sealed These options supplement the familiar options to allow open-ended access (limited by offline access and the ever-present option to revoke rights at any time) and the option to define time windows with specific start dates and end dates. The value of these options is easiest to illustrate with some publishing examples: You might define a role with a one year expiry to be assigned to users who purchase a one year subscription. For each individual user, the year would be calculated from the time that the role was assigned to them. You might define a role that allows documents to be accessed only for 24 hours from the time that they are published - perhaps as a preview mechanism designed to tempt users to sign up for a full subscription. Upon payment of a full fee, users can simply be reassigned a role that gives them greater access to exactly the same documents. In a corporate environment, you might use such roles for fixed term contractors or for workflows that involve information with a short lifespan, or perhaps as part of a compliance process that requires rights to be formally re-approved at intervals. Being role-based, the time constraints apply to any number of documents - including documents that have not yet been created. For example, a user with a one year subscription would have access to all documents published in the relevant classification during the year without any further configuration. Crucially, unlike other solutions, it is not the documents that expire, but the rights of particular users. Whereas some solutions make documents completely inaccessible for all users after expiry, Oracle IRM can allow some users to continue using documents while other users lose access. Equally crucially, a user whose rights have expired can always be granted fresh rights at any time - for example, because they renew their subscription or because a manager confirms that they still need the rights as part of a corporate compliance process. By applying expiry to rights rather than to documents, Oracle IRM avoids the risk of locking an organization out of its own information.

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  • Build Mobile App for E-Business Suite Using SOA Suite and ADF Mobile

    - by Michelle Kimihira
    With the upcoming release of Oracle ADF Mobile, I caught up with Srikant Subramaniam, Senior Principal Product Manager, Oracle Fusion Middleware post OpenWorld to learn about the cool hands-on lab at OpenWorld.  For those of you who missed it, you will want to keep reading... Author: Srikant Subramaniam, Senior Principal Product Manager,Oracle Fusion Middleware Oracle ADF Mobile enables rapid and declarative development of native on-device mobile applications. These native applications provide a richer experience for smart devices users running Apple iOS or other mobile platforms. Oracle ADF Mobile protects Oracle customers from technology shifts by adopting a metadata-based development framework that enables developer to develop one app (using Oracle JDeveloper), and deploy to multiple device platforms (starting with iOS and Android).  Oracle ADF Mobile also enables IT organizations to leverage existing expertise in web-based and Java development by adopting a hybrid application architecture that brings together HTML5, Java, and device native container: HTML5 allows developer to deliver device-native user experiences while maintaining portability across different platforms Java allows developers to create modules to support business logic and data services Native container provides integration into device services such as camera, contacts, etc All these technologies are packaged into a development framework that supports declarative application development through Oracle JDeveloper. ADF Mobile also provides out of box integratoin with key Fusion Middleware components, such as SOA Suite and Business Process Management (BPM). Oracle Fusion Middleware provides the necessary infrastructure to extend business processes and services to the mobile device -- enabling the mobile user to participate in human tasks – without the additional “mobile middleware” layer. When coupled with Oracle SOA Suite, this combination can execute business transactions on Oracle E-Business Suite (or any Oracle Application). Demo Use Case: Mobile E-Business Suite (iExpense) Approvals Using an employee expense approval scenario, we illustrate how to use Oracle Fusion Middleware and Oracle ADF Mobile to build application extensions that integrate intelligently with Oracle Applications (For example, E-Business Suite). Building these extensions using Oracle Fusion middleware and ADF makes modifications simple, quick to implement, and easy to maintain/upgrade. As described earlier, this approach also extends Fusion Middleware to mobile users without the additional "Mobile Middleware" layer. The approver is presented with a list of expense reports that have been submitted for approval. These expense reports are retrieved from the backend E-Business Suite and displayed on the mobile device. Approval (or rejection) of the expense report kicks off the workflow in E-Business Suite and takes it to completion. The demo also shows how to integrate with native device services such as email, contacts, BI dashboards as well as a prebuilt PDF viewer (this is especially useful in the expense approval scenario, as there is often a need for the approver to access the submitted receipts). Summary Oracle recommends Fusion Middleware as the application integration platform to deliver critical enterprise data and processes to mobile applications.  Pre-built connectors between Fusion Middleware and Applications greatly accelerates the integration process.  Instead of building individual integration points between mobile applications and individual enterprise applications, Oracle Fusion Middleware enables IT organizations to leverage a common platform to support both desktop and mobile application.  Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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  • Google I/O 2011: YouTube's iframe Player: The Future of Embedding

    Google I/O 2011: YouTube's iframe Player: The Future of Embedding Jeffrey Posnick, Jarek Wilkiewicz, Greg Schechter YouTube players allow for video playback in web applications. The latest YouTube's embedded iframe player supports both Flash and HTML5 video and exposes a rich API which lets you control the YouTube playback experience. We'll give you the details on how the API was developed, and show you how it can power the videos on your own website. From: GoogleDevelopers Views: 11412 142 ratings Time: 54:37 More in Science & Technology

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  • SQLAuthority News – SQL Server 2012 Upgrade Technical Guide – A Comprehensive Whitepaper – (454 pages – 9 MB)

    - by pinaldave
    Microsoft has just released SQL Server 2012 Upgrade Technical Guide. This guide is very comprehensive and covers the subject of upgrade in-depth. This is indeed a helpful detailed white paper. Even writing a summary of this white paper would take over 100 pages. This further proves that SQL Server 2012 is quite an important release from Microsoft. This white paper discusses how to upgrade from SQL Server 2008/R2 to SQL Server 2012. I love how it starts with the most interesting and basic discussion of upgrade strategies: 1) In-place upgrades, 2) Side by side upgrade, 3) One-server, and 4) Two-server. This whitepaper is not just pure theory but is also an excellent source for some tips and tricks. Here is an example of a good tip from the paper: “If you want to upgrade just one database from a legacy instance of SQL Server and not upgrade the other databases on the server, use the side-by-side upgrade method instead of the in-place method.” There are so many trivia, tips and tricks that make creating the list seems humanly impossible given a short period of time. My friend Vinod Kumar, an SQL Server expert, wrote a very interesting article on SQL Server 2012 Upgrade before. In that article, Vinod addressed the most interesting and practical questions related to upgrades. He started with the fundamentals of how to start backup before upgrade and ended with fail-safe strategies after the upgrade is over. He covered end-to-end concepts in his blog posts in simple words in extremely precise statements. A successful upgrade uses a cycle of: planning, document process, testing, refine process, testing, planning upgrade window, execution, verifying of upgrade and opening for business. If you are at Vinod’s blog post, I suggest you go all the way down and collect the gold mine of most important links. I have bookmarked the blog by blogging about it and I suggest that you bookmark it as well with the way you prefer. Vinod Kumar’s blog post on SQL Server 2012 Upgrade Technical Guide SQL Server 2012 Upgrade Technical Guide is a detailed resource that’s also available online for free. Each chapter was carefully crafted and explained in detail. Here is a quick list of the chapters included in the whitepaper. Before downloading the guide, beware of its size of 9 MB and 454 pages. Here’s the list of chapters: Chapter 1: Upgrade Planning and Deployment Chapter 2: Management Tools Chapter 3: Relational Databases Chapter 4: High Availability Chapter 5: Database Security Chapter 6: Full-Text Search Chapter 7: Service Broker Chapter 8: SQL Server Express Chapter 9: SQL Server Data Tools Chapter 10: Transact-SQL Queries Chapter 11: Spatial Data Chapter 12: XML and XQuery Chapter 13: CLR Chapter 14: SQL Server Management Objects Chapter 15: Business Intelligence Tools Chapter 16: Analysis Services Chapter 17: Integration Services Chapter 18: Reporting Services Chapter 19: Data Mining Chapter 20: Other Microsoft Applications and Platforms Appendix 1: Version and Edition Upgrade Paths Appendix 2: SQL Server 2012: Upgrade Planning Checklist Download SQL Server 2012 Upgrade Technical Guide [454 pages and 9 MB] Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Database, DBA, PostADay, SQL, SQL Authority, SQL Documentation, SQL Download, SQL Query, SQL Server, SQL Tips and Tricks, SQL White Papers, SQLAuthority News, SQLServer, T SQL, Technology

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  • how to run conky from terminal?

    - by Esmail0022
    http://www.unixmen.com/configure-con...t-howto-conky/ in this link there are 11 steps to get conky , i did all of them but the terminal show this message: The program 'conky' can be found in the following packages: * conky-cli * conky-std Try: sudo apt-get install and i try type this but saw this message: ismail@ismail-ASUS:~$ sudo apt-get install conky [sudo] password for ismail: E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable) E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it? Can you help me?

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  • Maintaining Revision Levels

    - by kyle.hatlestad
    A question that came up on an earlier blog post was how to limit the number of revisions on a piece of content. UCM does not inherently enforce any sort of limit on how many revisions you can have. It's unlimited. In some cases, there may be content that goes through lots of changes, but there just simply isn't a need to keep all of its revisions around. Deleting those revisions through the content information screen can be very cumbersome. And going through the Repository Manager applet can take time as well to filter and find the revisions to get rid of. But there is an easier way through the Archiver. The Export Query criteria in Archiver includes a very handy field called 'Revision Rank'. With revision labels, they typically go up as new revisions come in (e.g. 1, 2, 3, 4, etc...). But you can't really use this field to tell it to keep the top 5 revisions. Those top 5 revision numbers are always going up. But revision rank goes the opposite direction. The very latest revision is always 0. The previous revision to that is 1. Previous revision to that is 2. And so on and so forth. With revision rank, you can set your query to look for any Revision Rank greater or equal to 5. Now as older revisions move down the line, their revision rank gets higher and higher until they reach that threshold. Then when you run that archive export, you can choose to delete and remove those revisions. Running that export in Archiver is normally a manual process. But with Idc Command, you can script the process and have it run automatically from the server. Idc Command is a utility that allows you to run any of the content server services via the command line. You basically feed it a text file with the services and parameters defined along with the user to run it as. The Idc Command executable is located within the \bin\ directory: $ ./IdcCommand -f DeleteOlderRevisions.txt -u sysadmin -l delete_revisions.log In this example, our IdcCommand file to run the export and do the deletions would look like: IdcService=EXPORT_ARCHIVE aArchiveName=DeleteOlderRevisions aDoDelete=1 IDC_Name=idc dataSource=RevisionIDs <<EOD>> You can then use automated scheduling routines in the OS to run the command and command file at the frequency needed. Remember that you are deleting the revisions from within UCM, but they are still getting placed within the archive. So you will need to delete those batches to have them fully removed (or re-import if you need to recover them). For more information about Idc Command, you can find that in the Idc Command Reference Guide.

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  • Tellago announces SQL Server 2008 R2 BI quick adoption programs

    - by Vishal
    During the last year, we (Tellago) have been involved in various business intelligence initiatives that leverage some emerging BI techniques such as self-service BI or complex event processing (CEP). Specifically, in the last few months, we have partnered with Microsoft to deliver a series of events across the country where we present the different technologies of the SQL Server 2008 R2 BI stack such as PowerPivot, StreamInsight, Ad-Hoc Reporting and Master Data Services. As part of those events, we try to go beyond the traditional technology presentation and provide a series of best practices and lessons we have learned on real world BI projects that leverage these technologies. Now that SQL Server 2008 R2 has been released to manufacturing, we have launched a series of quick adoption programs that are designed to help customers understand how they can embrace the newest additions to Microsoft's BI stack as part of their IT initiatives. The programs are also designed to help customers understand how the new SQL Server features interact with established technologies such as SQL Server Analysis Services or SQL Server Integration Services. We try to keep these adoption programs very practical by doing a lot of prototyping and design sessions that will give our customers a practical glimpse of the capabilities of the technologies and how they can fit in their enterprise architecture roadmap. Here is our official announcement (you can blame my business partner, BI enthusiast, and Tellago's CEO Elizabeth Redding for the marketing pitch ;)): Tellago Marks Microsoft's SQL Server 2008 R2 Launch With Business Intelligence Quick Adoption Program Microsoft launched SQL Server 2008 R2 last week, which delivers several breakthrough business intelligence (BI) capabilities that enable organizations to:  Efficiently process, analyze and mine data Improve IT and developer efficiency Enable highly scalable and well-managed Business Intelligence on a self-service basis for business users The release offers a new feature called PowerPivot, which enables self service BI through connecting business users directly to enterprise data sources and providing improved reporting and analytics. The release also offers Master Data Management which helps enterprises centrally manage critical data assets company-wide and across diverse systems, enabling increased integrity of information over time. Finally, the release includes StreamInsight, which is a framework for implementing Complex Event Processing (CEP) applications on the Microsoft platform. With StreamInsight, IT organizations can implement the infrastructure to process a large volume of events near real time, execute continuous queries against event streams and enable real time business intelligence. As a thought leader in the Business Intelligence community, Tellago has recognized the occasion by launching a series of quick adoption programs to enable the adoption of this new BI technology stack in your enterprise. Our Quick Adoption programs are designed to help you: Brainstorm BI solution options  Architect initial infrastructure components Prototype key features of a solution As a 2-3 day program, our approach is more efficient and cost effective than a traditional Proof of Concept because it allows you to understand the new SQL Server 2008 R2 feature set  while seeing directly how you can leverage it for your business intelligence needs. If you are interested in learning more about the BI capabilities of Microsoft's Business Intelligence stack, including SQL Server 2008 R2, we can help.  As industry experts and software content advisers to Microsoft, Tellago is the place where ideas meet technology expertise.  Let us help you see for yourself the advantages that you can gain from Microsoft's  SQL Server 2008 R2. Email or call for more information - [email protected] or 847-925-2399.

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  • Window focus confusion in unity

    - by Bryan Agee
    I like having focus prevention set to high, so that I don't have some stupid auto-launched app steal my typing in the middle of something else. Unfortunately, Unity keeps focus on the right window while raising the new one. A number of times, this has caused me to close an application by accident that had control of the menu bar, even though it was underneath the new window. Is there a way to prevent raise without focus?

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  • WordPress plugin for handling User Submitted Posts

    - by Ravish
    User Submitted Posts plugin is a highly useful form, which can be embedded on the desired areas of your WordPress site using a shortcode. User Submitted Posts plugin will allow you to customize the fields in the form like title, or tags. It provides you with useful tools to control uploads. Why you need this? [...] Related posts:Insights WordPress Plugin For Efficient Blogging WordPress User related Plug-ins AddInto Social Bookmarking plugin for WordPress & Blogger

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  • 2D animation example in pyglet (python) looping through 2 images/sprites every x seconds

    - by Bentley4
    Suppose you have two images: step1.png and step2.png . Can anyone show me a very simple example in pyglet how to loop through those 2 images say every 0.5 seconds? The character doesn't have to move, just a simple black screen with a fixed region wherein the two images continually change every 0.5 secs. I know how to make a character move, shoot projectiles etc. but I just can't figure out how to control the looping speed of the images.

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  • GoldenGate 12c Trail Encryption and Credentials with Oracle Wallet

    - by hamsun
    I have been asked more than once whether the Oracle Wallet supports GoldenGate trail encryption. Although GoldenGate has supported encryption with the ENCKEYS file for years, Oracle GoldenGate 12c now also supports encryption using the Oracle Wallet. This helps improve security and makes it easier to administer. Two types of wallets can be configured in Oracle GoldenGate 12c: The wallet that holds the master keys, used with trail or TCP/IP encryption and decryption, stored in the new 12c dirwlt/cwallet.sso file.   The wallet that holds the Oracle Database user IDs and passwords stored in the ‘credential store’ stored in the new 12c dircrd/cwallet.sso file.   A wallet can be created using a ‘create wallet’  command.  Adding a master key to an existing wallet is easy using ‘open wallet’ and ‘add masterkey’ commands.   GGSCI (EDLVC3R27P0) 42> open wallet Opened wallet at location 'dirwlt'. GGSCI (EDLVC3R27P0) 43> add masterkey Master key 'OGG_DEFAULT_MASTERKEY' added to wallet at location 'dirwlt'.   Existing GUI Wallet utilities that come with other products such as the Oracle Database “Oracle Wallet Manager” do not work on this version of the wallet. The default Oracle Wallet can be changed.   GGSCI (EDLVC3R27P0) 44> sh ls -ltr ./dirwlt/* -rw-r----- 1 oracle oinstall 685 May 30 05:24 ./dirwlt/cwallet.sso GGSCI (EDLVC3R27P0) 45> info masterkey Masterkey Name:                 OGG_DEFAULT_MASTERKEY Creation Date:                  Fri May 30 05:24:04 2014 Version:        Creation Date:                  Status: 1               Fri May 30 05:24:04 2014        Current   The second wallet file is used for the credential used to connect to a database, without exposing the user id or password. Once it is configured, this file can be copied so that credentials are available to connect to the source or target database.   GGSCI (EDLVC3R27P0) 48> sh cp ./dircrd/cwallet.sso $GG_EURO_HOME/dircrd GGSCI (EDLVC3R27P0) 49> sh ls -ltr ./dircrd/* -rw-r----- 1 oracle oinstall 709 May 28 05:39 ./dircrd/cwallet.sso   The encryption wallet file can also be copied to the target machine so the replicat has access to the master key to decrypt records that are encrypted in the trail. Similar to the old ENCKEYS file, the master keys wallet created on the source host must either be stored in a centrally available disk or copied to all GoldenGate target hosts. The wallet is in a platform-independent format, although it is not certified for the iSeries, z/OS, and NonStop platforms.   GGSCI (EDLVC3R27P0) 50> sh cp ./dirwlt/cwallet.sso $GG_EURO_HOME/dirwlt   The new 12c UserIdAlias parameter is used to locate the credential in the wallet so the source user id and password does not need to be stored as a parameter as long as it is in the wallet.   GGSCI (EDLVC3R27P0) 52> view param extwest extract extwest exttrail ./dirdat/ew useridalias gguamer table west.*; The EncryptTrail parameter is used to encrypt the trail using the Advanced Encryption Standard and can be used with a primary extract or pump extract. GGSCI (EDLVC3R27P0) 54> view param pwest extract pwest encrypttrail AES256 rmthost easthost, mgrport 15001 rmttrail ./dirdat/pe passthru table west.*;   Once the extracts are running, records can be encrypted using the wallet.   GGSCI (EDLVC3R27P0) 60> info extract *west EXTRACT    EXTWEST   Last Started 2014-05-30 05:26   Status RUNNING Checkpoint Lag       00:00:17 (updated 00:00:01 ago) Process ID           24982 Log Read Checkpoint  Oracle Integrated Redo Logs                      2014-05-30 05:25:53                      SCN 0.0 (0) EXTRACT    PWEST     Last Started 2014-05-30 05:26   Status RUNNING Checkpoint Lag       24:02:32 (updated 00:00:05 ago) Process ID           24983 Log Read Checkpoint  File ./dirdat/ew000004                      2014-05-29 05:23:34.748949  RBA 1483   The ‘info masterkey’ command is used to confirm the wallet contains the key after copying it to the target machine. The key is needed to decrypt the data in the trail before the replicat applies the changes to the target database.   GGSCI (EDLVC3R27P0) 41> open wallet Opened wallet at location 'dirwlt'. GGSCI (EDLVC3R27P0) 42> info masterkey Masterkey Name:                 OGG_DEFAULT_MASTERKEY Creation Date:                  Fri May 30 05:24:04 2014 Version:        Creation Date:                  Status: 1               Fri May 30 05:24:04 2014        Current   Once the replicat is running, records can be decrypted using the wallet.   GGSCI (EDLVC3R27P0) 44> info reast REPLICAT   REAST     Last Started 2014-05-30 05:28   Status RUNNING INTEGRATED Checkpoint Lag       00:00:00 (updated 00:00:02 ago) Process ID           25057 Log Read Checkpoint  File ./dirdat/pe000004                      2014-05-30 05:28:16.000000  RBA 1546   There is no need for the DecryptTrail parameter when using the Oracle Wallet, unlike when using the ENCKEYS file.   GGSCI (EDLVC3R27P0) 45> view params reast replicat reast assumetargetdefs discardfile ./dirrpt/reast.dsc, purge useridalias ggueuro map west.*, target east.*;   Once a record is inserted into the source table and committed, the encryption can be verified using logdump and then querying the target table.   AMER_SQL>insert into west.branch values (50, 80071); 1 row created.   AMER_SQL>commit; Commit complete.   The following encrypted record can be found using logdump. Logdump 40 >n 2014/05/30 05:28:30.001.154 Insert               Len    28 RBA 1546 Name: WEST.BRANCH After  Image:                                             Partition 4   G  s    0a3e 1ba3 d924 5c02 eade db3f 61a9 164d 8b53 4331 | .>...$\....?a..M.SC1   554f e65a 5185 0257                               | UO.ZQ..W  Bad compressed block, found length of  7075 (x1ba3), RBA 1546   GGS tokens: TokenID x52 'R' ORAROWID         Info x00  Length   20  4141 4157 7649 4141 4741 4141 4144 7541 4170 0001 | AAAWvIAAGAAAADuAAp..  TokenID x4c 'L' LOGCSN           Info x00  Length    7  3231 3632 3934 33                                 | 2162943  TokenID x36 '6' TRANID           Info x00  Length   10  3130 2e31 372e 3135 3031                          | 10.17.1501  The replicat automatically decrypted this record from the trail and then inserted the row to the target table using the wallet. This select verifies the row was inserted into the target database and the data is not encrypted. EURO_SQL>select * from branch where branch_number=50; BRANCH_NUMBER                  BRANCH_ZIP -------------                                   ----------    50                                              80071   Book a seat in an upcoming Oracle GoldenGate 12c: Fundamentals for Oracle course now to learn more about GoldenGate 12c new features including how to use GoldenGate with the Oracle wallet, credentials, integrated extracts, integrated replicats, the Oracle Universal Installer, and other new features. Looking for another course? View all Oracle GoldenGate training.   Randy Richeson joined Oracle University as a Senior Principal Instructor in March 2005. He is an Oracle Certified Professional (10g-12c) and a GoldenGate Certified Implementation Specialist (10-11g). He has taught GoldenGate since 2010 and also has experience teaching other technical curriculums including GoldenGate Monitor, Veridata, JD Edwards, PeopleSoft, and the Oracle Application Server.

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  • Feedback Filtration&ndash;Processing Negative Comments for Positive Gains

    - by D'Arcy Lussier
    After doing 7 conferences, 5 code camps, and countless user group events, I feel that this is a post I need to write. I actually toyed with other names for this post, however those names would just lend itself to the type of behaviour I want people to avoid – the reactionary, emotional response that speaks to some deeper issue beyond immediate facts and context. Humans are incredibly complex creatures. We’re also emotional, which serves us well in certain situations but can hinder us in others. Those of us in leadership build up a thick skin because we tend to encounter those reactionary, emotional responses more often, and we’re held to a higher standard because of our positions. While we could react with emotion ourselves, as the saying goes – fighting fire with fire just makes a bigger fire. So in this post I’ll share my thought process for dealing with negative feedback/comments and how you can still get value from them. The Thought Process Let’s take a real-world example. This week I held the Prairie IT Pro & Dev Con event. We’ve gotten a lot of session feedback already, most of it overwhelmingly positive. But some not so much – and some to an extreme I rarely see but isn’t entirely surprising to me. So here’s the example from a person we’ll refer to as Mr. Horrible: How was the speaker? Horrible! Worst speaker ever! Did the session meet your expectations? Hard to tell, speaker ruined it. Other Comments: DO NOT bring this speaker back! He was at this conference last year and I hoped enough negative feedback would have taught you to not bring him back...obviously not...I will not return to this conference next year if this speaker is brought back. Now those are very strong words. “Worst speaker ever!” “Speaker ruined it” “I will not return to this conference next year if the speaker is brought back”. The speakers I invite to speak at my conference are not just presenters but friends and colleagues. When I see this, my initial reaction is of course very emotional: I get defensive, I get angry, I get offended. So that’s where the process kicks in. Step 1 – Take a Deep Breath Take a deep breath, calm down, and walk away from the keyboard. I didn’t do that recently during an email convo between some colleagues and it ended up in my reacting emotionally on Twitter – did I mention those colleagues follow my Twitter feed? Yes, I ate some crow. Ok, now that we’re calm, let’s move on to step 2. Step 2 – Strip off the Emotion We need to take off the emotion that people wrap their words in and identify the root issues. For instance, if I see: “I hated this session, the presenter was horrible! He spoke so fast I couldn’t make out what he was saying!” then I drop off the personal emoting (“I hated…”) and the personal attack (“the presenter was horrible”) and focus on the real issue this person had – that the speaker was talking too fast. Now we have a root cause of the displeasure. However, we’re also dealing with humans who are all very different. Before I call up the speaker to talk about his speaking pace, I need to do some other things first. Back to our Mr. Horrible example, I don’t really have much to go on. There’s no details of how the speaker “ruined” the session or why he’s the “worst speaker ever”. In this case, the next step is crucial. Step 3 – Validate the Feedback When I tell people that we really like getting feedback for the sessions, I really really mean it. Not just because we want to hear what individuals have to say but also because we want to know what the group thought. When a piece of negative feedback comes in, I validate it against the group. So with the speaker Mr. Horrible commented on, I go to the feedback and look at other people’s responses: 2 x Excellent 1 x Alright 1 x Not Great 1 x Horrible (our feedback guy) That’s interesting, it’s a bit all over the board. If we look at the comments more we find that the people who rated the speaker excellent liked the presentation style and found the content valuable. The one guy who said “Not Great” even commented that there wasn’t anything really wrong with the presentation, he just wasn’t excited about it. In that light, I can try to make a few assumptions: - Mr. Horrible didn’t like the speakers presentation style - Mr. Horrible was expecting something else that wasn’t communicated properly in the session description - Mr. Horrible, for whatever reason, just didn’t like this presenter Now if the feedback was overwhelmingly negative, there’s a different pattern – one that validates the negative feedback. Regardless, I never take something at face value. Even if I see really good feedback, I never get too happy until I see that there’s a group trend towards the positive. Step 4 – Action Plan Once I’ve validated the feedback, then I need to come up with an action plan around it. Let’s go back to the other example I gave – the one with the speaker going too fast. I went and looked at the feedback and sure enough, other people commented that the speaker had spoken too quickly. Now I can go back to the speaker and let him know so he can get better. But what if nobody else complained about it? I’d still mention it to the speaker, but obviously one person’s opinion needs to be weighed as such. When we did PrDC Winnipeg in 2011, I surveyed the attendees about the food. Everyone raved about it…except one person. Am I going to change the menu next time for that one person while everyone else loved it? Of course not. There’s a saying – A sure way to fail is to try to please everyone. Let’s look at the Mr. Horrible example. What can I communicate to the speaker with such limited information provided in the feedback from Mr. Horrible? Well looking at the groups feedback, I can make a few suggestions: - Ensure that people understand in the session description the style of the talk - Ensure that people understand the level of detail/complexity of the talk and what prerequisite knowledge they should have I’m looking at it as possibly Mr. Horrible assumed a much more advanced talk and was disappointed, while the positive feedback by people who – from their comments – suggested this was all new to them, were thrilled with the session level. Step 5 – Follow Up For some feedback, I follow up personally. Especially with negative or constructive feedback, its important to let the person know you heard them and are making changes because of their comments. Even if their comments were emotionally charged and overtly negative, it’s still important to reach out personally and professionally. When you remove the emotion, negative comments can be the best feedback you get. Also, people have bad days. We’ve all had one of “those days” where we talked more sternly than normal to someone, or got angry at something we’d normally shrug off. We have various stresses in our lives and sometimes they seep out in odd ways. I always try to give some benefit of the doubt, and re-evaluate my view of the person after they’ve responded to my communication. But, there is such a thing as garbage feedback. What Mr. Horrible wrote is garbage. It’s mean spirited. It’s hateful. It provides nothing constructive at all. And a tell-tale sign that feedback is garbage – the person didn’t leave their name even though there was a field for it. Step 6 – Delete It Feedback must be processed in its raw form, and the end products should drive improvements. But once you’ve figured out what those things are, you shouldn’t leave raw feedback lying around. They are snapshots in time that taken alone can be damaging. Also, you should never rest on past praise. In a future blog post, I’m going to talk about how we can provide great feedback that, even when its critical, can still be constructive.

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  • CSS/HTML element formatting template

    - by Elgoog
    Im looking for a html template that has all the different types of html elements, so then I can take this template and start the css process. this way I can look at the full style of the elements without creating the styles for the different elements as I go. I realize I could do this myself but thought that some one else may have already done this or know where to find such a template. Thanks for your help.

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  • GDI (2 replies)

    Hallo, I have a small (hopefully) problem... I defined an user control that in the Paint overriden method does the following things: protected override void OnPaint( PaintEventArgs e ) { e.Graphics.Clear( BackColor ); e.Graphics.SmoothingMode SmoothingMode; e.Graphics.CompositingQuality CompositingQuality; e.Graphics.InterpolationMode InterpolationMode; e.Graphics.TextRenderingHint TextRenderingHi...

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  • The Benefits of PSD to HTML Conversion

    In the world of web designing the current trend among the designers is to convert PSD to HTML. If one looks at the reasons for such popularity of the conversion process, he or she would come across not only but multiple reasons.

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  • Microsoft Seeks Feedback on SQL Server Denali

    Dan Jones Principal Program Manager of Microsoft s SQL Server Manageability team recently created a blog post asking for feedback on three topics concerning SQL Server Code Name Denali. The feedback is essential to Jones and the Microsoft team as it helps them see how they can tweak the Denali adoption process to better suit user needs.... Display the VeriSign seal And increase sales by an average of 24%. Start your trial today

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  • Dell XPS L502Xnot detecting monitor-TV

    - by Guilherme Z. Santos
    I'm running Ubuntu 12.04 LTS on a Dell XPS L502X and when I connect the HDMI cable from the TV to the computer Ubuntu detects nothing at all, It works perfectly fine in Windows 7 though. I've already went to the Display control, plugged and unplugged the TV, clicked the Detect Displays button, and nothing. Do I have to activate the HDMI output or something? Because I used another computer with a VGA output and it worked perfectly.

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  • DBCC MEMUSAGE in 2005/8 ?

    - by steveh99999
    I used to like using undocumented command DBCC MEMUSAGE in SQL 2000 to see which tables were using space in SQL data cache. In SQL 2005, this command is not longer present. Instead a DMV – sys.dm_os_buffer_descriptors – can be used to display data cache contents,  but this doesn’t quite give you the same output as DBCC MEMUSAGE. I’m also aware that you can use Quest’s spotlight tool to view a summary of data cache contents. Using  this post by Umachandar Jayachandran  of Microsoft, I was able to create the following equivalent for SQL 2005/8. I’ve wrapped Umachandar’s original query in a CTE to produce summary information :- ;WITH memusage_CTE AS (SELECT bd.database_id, bd.file_id, bd.page_id, bd.page_type , COALESCE(p1.object_id, p2.object_id) AS object_id , COALESCE(p1.index_id, p2.index_id) AS index_id , bd.row_count, bd.free_space_in_bytes, CONVERT(TINYINT,bd.is_modified) AS 'DirtyPage' FROM sys.dm_os_buffer_descriptors AS bd JOIN sys.allocation_units AS au ON au.allocation_unit_id = bd.allocation_unit_id OUTER APPLY ( SELECT TOP(1) p.object_id, p.index_id FROM sys.partitions AS p WHERE p.hobt_id = au.container_id AND au.type IN (1, 3) ) AS p1 OUTER APPLY ( SELECT TOP(1) p.object_id, p.index_id FROM sys.partitions AS p WHERE p.partition_id = au.container_id AND au.type = 2 ) AS p2 WHERE  bd.database_id = DB_ID() AND bd.page_type IN ('DATA_PAGE', 'INDEX_PAGE') ) SELECT TOP 20 DB_NAME(database_id) AS 'Database',OBJECT_NAME(object_id,database_id) AS 'Table Name', index_id,COUNT(*) AS 'Pages in Cache', SUM(dirtyPage) AS 'Dirty Pages' FROM memusage_CTE GROUP BY database_id, object_id, index_id ORDER BY COUNT(*) DESC I’m not 100% happy with the results of the above query however… I’ve noticed that on a busy BizTalk messageBox database  it will return information on pages that contain GHOST rows – . ie where data has already been deleted but has yet to be cleaned-up by a background process – I’m need to investigate further why cache on this server apparently contains so much GHOST data… For more information on the background ghost cleanup process, see this article by Paul Randall. However, I think the results of this query should still be of interest to a DBA. I have another post to come shortly regarding an example I encountered where this information proved useful to me… I notice in SQL 2008, sys.dm_os_buffer_descriptors gained an extra column – numa_mode – I’m interested to see how this is populated and how useful this column can be on a NUMA-enabled system. I’m assuming in theory you could use this column to help analyse how your tables are spread across Numa-enabled data-cache ?

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  • How To Uninstall, Disable, and Remove Windows Defender. Also, How Turn it Off

    - by The Geek
    If you’re already running a full anti-malware suite, you might not even realize that Windows Defender is already installed with Windows, and is probably wasting precious resources. Here’s how to get rid of it. Now, just to be clear, we’re not saying that we hate Windows Defender. Some spyware protection is better than none, and it’s built in and free! But… if you are already running something that provides great anti-malware protection, there’s no need to have more than one application running at a time. Disable Windows Defender Unfortunately, Windows Defender is completely built into Windows, and you’re not going to actually uninstall it. What we can do, however, is disable it. Open up Windows Defender, go to Tools on the top menu, and then click on Options. Now click on Administrator on the left-hand pane, uncheck the box for “Use this program”, and click the Save button. You will then be told that the program is turned off. Awesome! If you really, really want to make sure that it never comes back, you can also open up the Services panel through Control Panel, or by typing services.msc into the Start Menu search or run boxes. Find Windows Defender in the list and double-click on it… And then you can change Startup type to Disabled. Now again, we’re not necessarily advocating that you get rid of Windows Defender. Make sure you keep yourself protected from malware! Similar Articles Productive Geek Tips Stop an Application from Running at Startup in Windows VistaRemove "Map Network Drive" Menu Item from Windows Vista or XPManually Remove Skype Extension from FirefoxUninstall, Disable, or Delete Internet Explorer 8 from Windows 7Still Useful in Vista: Startup Control Panel TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Combine MP3 Files Easily QuicklyCode Provides Cheatsheets & Other Programming Stuff Download Free MP3s from Amazon Awe inspiring, inter-galactic theme (Win 7) Case Study – How to Optimize Popular Wordpress Sites Restore Hidden Updates in Windows 7 & Vista

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  • When to favor ASP.NET WebForms over MVC

    - by P.Brian.Mackey
    I know Microsoft has said "ASP.NET MVC is not a replacement for WebForms". Some developers say WebForms is faster to develop than MVC, but I believe this all comes down to comfort level with the technology; so I don't want any answers in this direction. Given that ASP.NET MVC gives a developer more control over our application, why is WebForms not considered obsolete? When should I favor WebForms over MVC for new development?

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  • Design Issues With Forms

    - by ultan o'broin
    Interesting article on UX Matters, well worth reading, especially the idea that global design research can take for a better user experience in all languages: Label Placement in Austrian Forms, with Some Lessons for English Forms What is perhaps underplayed here is the cultural influence of how people worked with forms in the past, and how a proper global user-centered design process needs to address this issue and move usability gains (in the enterprise space, productivity especially) in the right direction.

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