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• Ubiquitous BIP

  - by Tim Dexter

  The last number I heard from Mike and the PM team was that BIP is now embedded in more than 40 oracle products. That's a lot of products to keep track of and to help out with new releases, etc. Its interesting to see how internal Oracle product groups have integrated BIP into their products. Just as you might integrate BIP they have had to make a choice about how to integrate. 1. Library level - BIP is a pure java app and at the bottom of the architecture are a group of java libraries that expose APIs that you can use. they fall into three main areas, data extraction, template processing and formatting and delivery. There are post processing capabilities but those APIs are embedded withing the template processing libraries. Taking this integration route you are going to need to manage templates, data extraction and processing. You'll have your own UI to allow users to control all of this for themselves. Ultimate control but some effort to build and maintain. I have been trawling some of the products during a coffee break. I found a great post on the reporting capabilities provided by BIP in the records management product within WebCenter Content 11g. This integration falls into the first category, content manager looks after the report artifacts itself and provides you the UI to manage and run the reports. 2. Web Service level - further up in the stack is the web service layer. This is sitting on the BI Publisher server as a set of services, runReport and scheduleReport are the main protagonists. However, you can also manage the reports and users (locally managed) on the server and the catalog itself via the services layer.Taking this route, you still need to provide the user interface to choose reports and run them but the creation and management of the reports is all handled by the Publisher server. I have worked with a few customer on this approach. The web services provide the ability to retrieve a list of reports the user can access; then the parameters and LOVs for the selected report and finally a service to submit the report on the server. 3. Embedded BIP server UI- the final level is not so well supported yet. You can currently embed a report and its various levels of surrounding  'chrome' inside another html based application using a URL. Check the docs here. The look and feel can be customized but again, not easy, nor documented. I have messed with running the server pages inside an IFRAME, not bad, but not great. Taking this path should present the least amount of effort on your part to get BIP integrated but there are a few gotchas you need to get around. So a reasonable amount of choices with varying amounts of effort involved. There is another option coming soon for all you ADF developers out there, the ability to drop a BIP report into your application pages. But that's for another post.

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• The Connected Company: WebCenter Portal - Feedback - Analytics and Polls

  - by Michael Snow

  Evernote Export body, td { }Guest Post by: Mitchell Palski, Staff Sales Consultant The importance of connecting peers has been widely recognized and socialized as a critical component of employee intranets. Organizations are striving to provide mediums for sharing knowledge and improving awareness across their enterprise. Indirectly, the socialization of your enterprise should lead to cost savings and improved product/service quality. However, many times the direct effects of connecting an organization’s leadership with its employees are overlooked. Oracle WebCenter Portal can help you bridge that gap by gathering implicit and explicit feedback. Implicit Feedback Through Usage Analytics Analytics allows administrators to track and analyze WebCenter Portal traffic and usage. Analytics provides the following basic functionality: Usage Tracking Metrics: Analytics collects and reports metrics of common WebCenter Portal functions, including community and portlet traffic. Behavior Tracking: Analytics can be used to analyze WebCenter Portal metrics to determine usage patterns, such as page visit duration and usage over time. User Profile Correlation: Analytics can be used to correlate metric information with user profile information. Usage tracking reports can be viewed and filtered by user profile data such as country, company or title. Usage analytics help measure how users interact with website content – allowing your IT staff and business analysts to make informed decisions when planning development for your next intranet enhancement. For example: If users are not accessing your Announcements page and missing critical information that they need to be aware of, you may elect to use graphical links on the home page to direct more users to that page. As a result, the number of employee help-requests to HR decreases. If users are not accessing your News page to read recent articles, you may elect to stop spending as much time updating the page with new stories and cut costs in your communications department. You notice that there is a high volume of users accessing the Employee Dashboard page so your organization decides to continue making personalization enhancements to the page and investing in the Portal tool that most users are accessing. Usage analytics aren’t necessarily a new concept in the IT industry. What sets WebCenter Portal Analytics apart is: Reports are tailored for WebCenter specific tools Report can be easily added to a page as simple as a drag-and-drop Explicit Feedback Through Polls WebCenter Portal users can create, edit, take, and analyze online polls. With polls, you can survey your audience (such as their opinions and their experience level), check whether they can recall important information, and gather feedback and metrics. How many times have you been involved in a requirements discussion and someone has asked a question similar to “Well how do you know that no one likes our home page?” and the response is “Everyone says they hate it! That’s all anyone complains about.” No one has any measurable, quantifiable metric to gauge user satisfaction. Analytics measure usage, but your organization also needs to measure the quality of your portal as defined by the actual people that use it. With that information, your leadership can make informed decisions that will not only match usage patterns but also relate to employees on a personal level. The end result is a connection between employees and leadership that gives everyone in the organization a sense of ownership of their Portal rather than the feeling of development decisions being segregated to leadership only. Polls can be created and edited through the Poll Manager: Polls and View Poll Results can easily be added to a page through drag-and-drop. What did we learn? Being a “connected” company doesn’t just mean helping employees connect with each other horizontally across your enterprise. It also means connecting those employees to the decisions that affect their everyday activities. Through WebCenter Portal Usage Analytics and Polls, any decision that is made to remove a Portal page, update a Portal page, or develop new Portal functionality, can be justified by quantifiable metrics. Instead of fielding complaints and hearing that your employees don’t have a voice, give those employees a voice and listen!

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• Identity in .NET 4.5&ndash;Part 2: Claims Transformation in ASP.NET (Beta 1)

  - by Your DisplayName here!

  In my last post I described how every identity in .NET 4.5 is now claims-based. If you are coming from WIF you might think, great – how do I transform those claims? Sidebar: What is claims transformation? One of the most essential features of WIF (and .NET 4.5) is the ability to transform credentials (or tokens) to claims. During that process the “low level” token details are turned into claims. An example would be a Windows token – it contains things like the name of the user and to which groups he belongs to. That information will be surfaced as claims of type Name and GroupSid. Forms users will be represented as a Name claim (all the other claims that WIF provided for FormsIdentity are gone in 4.5). The issue here is, that your applications typically don’t care about those low level details, but rather about “what’s the purchase limit of alice”. The process of turning the low level claims into application specific ones is called claims transformation. In pre-claims times this would have been done by a combination of Forms Authentication extensibility, role manager and maybe ASP.NET profile. With claims transformation all your identity gathering code is in one place (and the outcome can be cached in a single place as opposed to multiple ones). The structural class to do claims transformation is called ClaimsAuthenticationManager. This class has two purposes – first looking at the incoming (low level) principal and making sure all required information about the user is present. This is your first chance to reject a request. And second – modeling identity information in a way it is relevant for the application (see also here). This class gets called (when present) during the pipeline when using WS-Federation. But not when using the standard .NET principals. I am not sure why – maybe because it is beta 1. Anyhow, a number of people asked me about it, and the following is a little HTTP module that brings that feature back in 4.5. public class ClaimsTransformationHttpModule : IHttpModule {     public void Dispose()     { }     public void Init(HttpApplication context)     {         context.PostAuthenticateRequest += Context_PostAuthenticateRequest;     }     void Context_PostAuthenticateRequest(object sender, EventArgs e)     {         var context = ((HttpApplication)sender).Context;         // no need to call transformation if session already exists         if (FederatedAuthentication.SessionAuthenticationModule != null &&             FederatedAuthentication.SessionAuthenticationModule.ContainsSessionTokenCookie(context.Request.Cookies))         {             return;         }         var transformer = FederatedAuthentication.FederationConfiguration.IdentityConfiguration.ClaimsAuthenticationManager;         if (transformer != null)         {             var transformedPrincipal = transformer.Authenticate(context.Request.RawUrl, context.User as ClaimsPrincipal);             context.User = transformedPrincipal;             Thread.CurrentPrincipal = transformedPrincipal;         }     } } HTH

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• The Three-Legged Milk Stool - Why Oracle Fusion Incentive Compensation makes the difference!

  - by Richard Lefebvre

  During the London Olympics, we were exposed to dozens of athletes who worked with sports psychologists to maximize their performance. Executives often hire business psychologists to coach their teams to excellence. In the same vein, Fusion Incentive Compensation can be used to get people to change their sales behavior so we can make our numbers. But what about using incentive compensation solutions in a non-sales scenario to drive change? Recently, I was working an opportunity where a company was having a low user adoption rate for Salesforce.com, which was causing problems for them. I suggested they use Fusion Incentive Comp to change the reps' behavior. We tossed around the idea of tracking user adoption by creating a variable bonus for reps based on how well they forecasted revenues in the new system. Another thought was to reward the reps for how often they logged into the system or for the percentage of leads that became opportunities and turned into revenue. A new twist on a great product. Fusion CRM's Sweet Spot I'm excited about the sales performance management (SPM) tools in Fusion CRM. This trio of Incentive Compensation, Territory Management, and Quota Management sets us apart from the competition because Oracle is the only vendor that provides all three of these capabilities on a single tech stack, in a single application, and with a single look and feel. The niche vendors offer standalone territory or incentive compensation solutions, but then the customer has to custom build the other tools and can end up with a Frankenstein-type environment. On average, companies overpay sales commissions by three to eight percent. You calculate that number for a company the size of Oracle for one quarter and it makes a pretty air-tight financial case for using SPM tools to figure accurate commissions. Plus when sales reps get the right compensation, they can be out selling rather than spending precious time figuring out what they didn't get paid or looking for another job. And one more thing ... Oracle knows incentive comp. We have been a Gartner Market Scope leader in this space for the last five years. Our solution gets high marks because of its scalability and because of its interoperability with other technologies. And now that we're leading with Fusion, our incentive compensation offering includes the innovations that the Fusion team built, plus enhancements from the E-Business Suite Incentive Comp team. It's a case of making a good thing even better. (See product video.) The "Wedge" Apps In a number of accounts that I'm working on, there is a non-Oracle CRM system of record. That gives me the perfect opportunity to introduce the benefits of our SPM tools and to get the customer using Fusion. Then the door is wide open for the company to uptake more of Fusion CRM, especially since all the integrations they need are out of the box. I really believe that implementing this wedge of SPM tools is the ticket to taking market share away from other vendors. It allows us to insert ourselves in an environment where no other CRM solution in the market has the extending capabilities of Fusion. Not Just Your Usual Suspects Usually the stakeholders that I talk to for Territory Management are tightly aligned with the sales management team. When I sell the quota planning tool, I'm talking to finance people on the ERP side of the house who are measuring quotas and forecasting revenue. And then Incentive Comp is of most interest to the sales operations people, and generally these people roll up to either HR or the payroll department. I think of our Fusion SPM tools as a three-legged stool straddling an organization's Sales, Finance, and HR departments. So when you're prospecting for opportunities -- yes, people with a CRM perspective will be very interested -- but don't limit yourselves to that constituency. You might find stakeholders in accounting, revenue planning, or HR compensation teams. You just might discover, as I did at United Airlines, that the HR organization is spearheading the CRM project because incentive compensation is what they need ... and they're the ones with the budget. Jason Loh Global Solutions Manager, Fusion CRM Sales Planning Oracle Corporation

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• Upcoming Carbon Tax in South Africa

  - by Evelyn Neumayr

  By Elena Avesani, Principal Product Strategy Manager, Oracle In 2012, the South Africa National Treasury announced the plan to impose a carbon tax to cut carbon emissions that are blamed for climate change. South Africa is ranked among the top 20 countries measured by absolute carbon dioxide emissions, with emissions per capita in the region of 10 metric tons per annum and over 90% of South Africa's energy produced by burning fossil fuels. The top 40 largest companies in the country are responsible for 207 million tons of carbon dioxide, directly emitting 20 percent of South Africa’s carbon output. The legislation, originally scheduled to be implemented from January 2015 to 31 December 2019, is now delayed to January 2016. It will levy a carbon tax of R120 (US$11) per ton of CO2, rising then by 10 percent a year until 2020, while all sectors bar electricity will be able to claim additional relief of at least 10 percent. The South African treasury proposed a 60 percent tax-free threshold on emissions for all sectors, including electricity, petroleum, iron, steel and aluminum. Oracle Environmental Accounting and Reporting (EA&R) supports these needs and guarantees consistency across organizations in how data is collected, retained, controlled, consolidated and used in calculating and reporting emissions inventory. EA&R also enables companies to develop an enterprise-wide data view that includes all 5 of the key sustainability categories: carbon emissions, energy, water, materials and waste. Thanks to its native integration with Oracle E-Business Suite and JD Edwards EnterpriseOne ERP Financials and Inventory Systems and the capability of capturing environmental data across business silos, Oracle Environmental Accounting and Reporting is uniquely positioned to support a strategic approach to carbon management that drives business value. Sources: Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} African Utility Week BDlive Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Four Easy Ways to Save a Rocky CRM Relationship

  - by Divya Malik

   Today, I am pleased to introduce our guest blogger Luke Christianson. Luke is  an Application Sales rep based out of Minneapolis, MN.  You can find him on LinkedIn and follow him on Twitter. In any relationship, sooner or later, the excitement fades away.  The honeymoon period gives way to the old routines you had, before you committed to each other and you eventually begin doing things apart from one another.  I’m not talking about a marriage…  Well, I guess I am.Commitment to a CRM tool and building a deep and lasting relationship is not much different than the basics of a traditional love story.  After your controlled CRM pilot program, and maybe the National Sales Meeting where you couldn’t escape those three wonderful letters, CRM, you will soon find that if you haven’t designed an environment where it’s going to enable your reps to make more money, the relationship is doomed.   . If you’re currently in a dysfunctional CRM relationship, here are 4 simple tips to re-engaging users and getting that spark back. Shadow a Sales Rep:   Chances are you can find out exactly what is preventing your sales reps from using the application by simply watching how they go about their day.  Sales reps are driven by money, not by additional administrative duties.  Your system needs to be setup so that they can get the information they need quickly, facilitate making key updates and run their business out of one easy-to-use application.  Increase your sales team’s productivity by 5% automatically:    Cancel the weekly forecast calls with your reps and require them update their opportunities in CRM.  Something else that I’ve seen work extremely well, is when you do Monthly or Quarterly reviews, do not let your sales reps bring anything into the room with them; no spreadsheets, notebooks, or computers.  Everything they need to tell you should be able to be put into CRM and fully accessible by the Sales Manager at any time.  Tool time:      Make sure the tools that you have selected meet both your short-term goals and your long term goals.   You need tools that can adapt like your business does.  You probably can’t wait two months for an update to a picklist value or for the addition of a simple workflow rule.  Do you feel the tools that are in place can create the experience you want for your users? and finally, if all else fails... Keep It Simple, Stupid:     Do you really need to require 15 fields to create an Opportunity?  Do you need to clutter the interface with different reports that don’t add daily value?  Most CRM systems on the market today are flexible enough today that your admin could clean up most of the unnecessary interface ‘noise’ in a few hours.  If they're not, see #3. Every strong relationship can be tedious at times, you’ll fight and eventually make amends, you may even threaten to upgrade to a newer model…  But be patient and think about what you want to achieve and you’ll find a partner for life.

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• Finding Leaders Breakfasts - Adelaide and Perth

  - by rdatson-Oracle

  HR Executives Breakfast Roundtables: Find the best leaders using science and social media! Perth, 22nd July & Adelaide, 24th July What is leadership in the 21st century? What does the latest research tell us about leadership? How do you recognise leadership qualities in individuals? How do you find individuals with these leadership qualities, hire and develop them? Join the Neuroleadership Institute, the Hay Group, and Oracle to hear: 1. the latest neuroscience research about human bias, and how it applies to finding and building better leaders; 2. the latest techniques to recognise leadership qualities in people; 3. and how you can harness your people and social media to find the best people for your company. Reflect on your hiring practices at this thought provoking breakfast, where you will be challenged to consider whether you are using best practices aimed at getting the right people into your company. Speakers Abigail Scott, Hay Group Abigail is a UK registered psychologist with 10 years international experience in the design and delivery of talent frameworks and assessments. She has delivered innovative assessment programmes across a range of organisations to identify and develop leaders. She is experienced in advising and supporting clients through new initiatives using evidence-based approach and has published a number of research papers on fairness and predictive validity in assessment. Karin Hawkins, NeuroLeadership Institute Karin is the Regional Director of NeuroLeadership Institute’s Asia-Pacific region. She brings over 20 years experience in the financial services sector delivering cultural and commercial results across a variety of organisations and functions. As a leadership risk specialist Karin understands the challenge of building deep bench strength in teams and she is able to bring evidence, insight, and experience to support executives in meeting today’s challenges. Robert Datson, Oracle Robert is a Human Capital Management specialist at Oracle, with several years as a practicing manager at IBM, learning and implementing latest management techniques for hiring, deploying and developing staff. At Oracle he works with clients to enable best practices for HR departments, and drawing the linkages between HR initiatives and bottom-line improvements. Agenda 07:30 a.m. Breakfast and Registrations 08:00 a.m. Welcome and Introductions 08:05 a.m. Breaking Bias in leadership decisions - Karin Hawkins 08:30 a.m. Identifying and developing leaders - Abigail Scott 08:55 a.m. Finding leaders, the social way - Robert Datson 09:20 a.m. Q&A and Closing Remarks 09:30 a.m. Event concludes If you are an employee or official of a government organisation, please click here for important ethics information regarding this event. To register for Perth, Tuesday 22nd July, please click HERE To register for Adelaide, Thursday 24th July, please click HERE 1024x768 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Contact: To register or have questions on the event? Contact Aaron Tait on +61 2 9491 1404

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• Seperation of project responsibilities in new project

  - by dreza

  We have very recently started a new project (MVC 3.0) and some of our early discussion has been around how the work and development will be split amongst the team members to ensure we get the least amount of overlap of work and so help make it a bit easier for each developer to get on and do their work. The project is expected to take about 6 months - 1 year (although not all developers are likely to be on and might filter off towards the end), Our team is going to be small so this will help out a bit I believe. The team will essentially consist of: 3 x developers (1 a slightly more experienced and will be the lead) 1 x project manager / product owner / tester An external company responsbile for doing our design work General project/development decisions so far have included: Develop in an Agile way using SCRUM techniques (We are still very much learning this approach as a company) Use MVVM archectecture Use Ninject and DI where possible Attempt to use as TDD as much as possible to drive development. Keep our controllers as skinny as possible Keep our views as simple as possible During our discussions two approaches have been broached as too how to seperate the workload given our objectives outlined above. OPTION 1: A framework seperation where each person is responsible for conceptual areas with overlap and discussion primarily in the integration areas. The integration areas would the responsibily of both developers as required. View prototypes (**Graphic designer**) | - Mockups | Views (Razor and view helpers etc) & Javascript (**Developer 1**) | - View models (Integration point) | Controllers and Application logic (**Developer 2**) | - Models (Integration point) | Domain model and persistence (**Developer 3**) PROS: Integration points are quite clear and so developers can work without dependencies on others fairly easily Code practices such as naming conventions and style is more easily managed in regards to consistancy as primarily only one developer will be handling an area CONS: Completion of an entire feature becomes a bit grey as no single person is responsible for an entire feature (story?) A person might not have a full appreciation for all areas of the project and so code overlap might be lacking if suddenly that person left. OPTION 2: A more task orientated approach where each person is responsible for the completion of the entire task from view - controller - model. PROS: A person is responsible for one entire feature so it's "complete" state can be clearly defined Code overlap into different areas will occur so each individual has good coverage over the entire application CONS: Overlap of development will occur in all the modules and developers can develop/extend without a true understanding of what the original code owner was intending. This could potentially lead more easily to code bloat? Following a convention might be harder as developers are adding to all areas of the project If a developer sets up a way of doing things would it be harder to enforce the other developers to follow that convention or even build on it (or even discuss it?). Dunno.. Bugs could more easily be introduced into areas not thought about by the developer It's easier to possibly to carry a team member in so far as one member just hacks code together to complete a task whilst another takes time to build a foundation that could be used by others and so help make future tasks easier i.e. starts building a framework? QUESTION: As it might appear I'm more in favor of option 1, however I'm interested to see how others might have approached this or what is the standard or best or preferred way of undertaking a project. Or indeed any different approach to handling this?

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• [EF + ORACLE] Updating and Deleting Entities

  - by JTorrecilla

  Prologue In previous chapters we have seen how to insert data through EF, with and without sequences. In this one, we are going to see how to Update and delete Data from the DB. Updating data The update of the Entity Data (properties) is a very common and easy action. Before of change any of the properties of the Entity, we can check the EntityState property, and we can see that is EntityState.Unchanged.   For making an update it is needed to get the Entity which will be modified. In the following example, I use the GetEmployeeByNumber to get a valid Entity: 1: EMPLEADOS emp=GetEmployeeByNumber(2); 2: emp.Name="a"; 3: emp.Phone="2"; 4: emp.Mail="aa"; After modifying the desired properties of the Entity, we are going to check again Entitystate property, which now has the EntityState.Modified value. To persist the changes to the DB is necessary to invoke the SaveChanges function of our context. 1: context.SaveChanges(); After modifying the desired properties of the Entity, we are going to check again Entitystate property, which now has the EntityState.Modified value. To persist the changes to the DB is necessary to invoke the SaveChanges function of our context. If we check again the EntityState property we will see that the value will be EntityState.Unchanged.   Deleting Data Another easy action is to delete an Entity.   The first step to delete an Entity from the DB is to select the entity: 1: CLIENTS selectedClient = GetClientByNumber(15); 2: context.CLIENTES.DeleteObject(clienteSeleccionado); Before invoking the DeleteObject function, we will check EntityStet which value must be EntityState.Unchanged. After deleting the object, the state will be changed to EntitySate.Deleted. To commit the action we have to invoke the SaveChanges function. Aftar that, the EntityState property will be EntityState.Detached. Cascade Entity Framework lets cascade updates and deletes, although I never see cascade updates. What is a cascade delete? A cascade delete is an action that allows to delete all the related object to the object we desire to delete. This option could be established in the DB manager, or it could be in the EF model designer. For example: With a given relation (1-N) between clients and requests. The common situation must be to let delete those clients whose have no requests. If we select the relation between both entities, and press the second mouse button, we can see the properties panel of the relation. The props are: This grid shows the relations indicating the Master table(Clients) and the end point (Cabecera or Requests) The property “End 1 OnDelete” indicates the action to do when a Entity from the Master will be deleted. There are two options: - None: No action will be done, it is said, if a Entity has details entities it could not be deleted. - Cascade: It will delete all related entities to the master Entity. If we enable the cascade delete in a relation, and we invoke the DeleteObject function of the set, we could observe that all the related object indicates a Entitystate.Deleted state. Like an update, insert or common delete, until we commit the changes with SaveChanges function, the data would not be commited. Si habilitamos el borrado en cascada de una relación, e invocamos a la función DeleteObject del conjunto, podremos observar que todas las entidades de Detalle (de la relación indicada) presentan el valor EntityState.Deleted en la propiedad EntityState. Del mismo modo que en el borrado, inserción o actualización, hasta que no se invoque al método SaveChanges, los cambios no van a ser confirmados en la Base de Datos. Finally In this chapter we have seen how to update a Entity, how to delete an Entity and how to implement Cascade Deleting through EF. In next chapters we will see how to query the DB data.

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• Ubuntu 12.04 LXC nat prerouting not working

  - by petermolnar

  I have a running Debian Wheezy setup I copied exactly to an Ubuntu 12.04 ( elementary OS, used as desktop as well ) While the Debian setup runs flawlessly, the Ubuntu version dies on the prerouting to containers ( or so it seems ) In short: lxc works containers work and run connecting to container from host OK ( including mixed ports & services ) connecting to outside world from container is fine What does not work is connecting from another box to the host on a port that should be NATed to a container. The setups: /etc/rc.local CMD_BRCTL=/sbin/brctl CMD_IFCONFIG=/sbin/ifconfig CMD_IPTABLES=/sbin/iptables CMD_ROUTE=/sbin/route NETWORK_BRIDGE_DEVICE_NAT=lxc-bridge HOST_NETDEVICE=eth0 PRIVATE_GW_NAT=192.168.42.1 PRIVATE_NETMASK=255.255.255.0 PUBLIC_IP=192.168.13.100 ${CMD_BRCTL} addbr ${NETWORK_BRIDGE_DEVICE_NAT} ${CMD_BRCTL} setfd ${NETWORK_BRIDGE_DEVICE_NAT} 0 ${CMD_IFCONFIG} ${NETWORK_BRIDGE_DEVICE_NAT} ${PRIVATE_GW_NAT} netmask ${PRIVATE_NETMASK} promisc up Therefore lxc network is 192.168.42.0/24 and the host eth0 ip is 192.168.13.100; setup via network manager as static address. iptables: *mangle :PREROUTING ACCEPT [0:0] :INPUT ACCEPT [0:0] :FORWARD ACCEPT [0:0] :OUTPUT ACCEPT [0:0] :POSTROUTING ACCEPT [0:0] COMMIT *filter :FORWARD ACCEPT [0:0] :INPUT DROP [0:0] :OUTPUT ACCEPT [0:0] # Accept traffic from internal interfaces -A INPUT -i lo -j ACCEPT # accept traffic from lxc network -A INPUT -d 192.168.42.1 -s 192.168.42.0/24 -j ACCEPT # Accept internal traffic Make sure NEW incoming tcp connections are SYN # packets; otherwise we need to drop them: -A INPUT -p tcp ! --syn -m state --state NEW -j DROP # Packets with incoming fragments drop them. This attack result into Linux server panic such data loss. -A INPUT -f -j DROP # Incoming malformed XMAS packets drop them: -A INPUT -p tcp --tcp-flags ALL ALL -j DROP # Incoming malformed NULL packets: -A INPUT -p tcp --tcp-flags ALL NONE -j DROP # Accept traffic with the ACK flag set -A INPUT -p tcp -m tcp --tcp-flags ACK ACK -j ACCEPT # Allow incoming data that is part of a connection we established -A INPUT -m state --state ESTABLISHED -j ACCEPT # Allow data that is related to existing connections -A INPUT -m state --state RELATED -j ACCEPT # Accept responses to DNS queries -A INPUT -p udp -m udp --dport 1024:65535 --sport 53 -j ACCEPT # Accept responses to our pings -A INPUT -p icmp -m icmp --icmp-type echo-reply -j ACCEPT # Accept notifications of unreachable hosts -A INPUT -p icmp -m icmp --icmp-type destination-unreachable -j ACCEPT # Accept notifications to reduce sending speed -A INPUT -p icmp -m icmp --icmp-type source-quench -j ACCEPT # Accept notifications of lost packets -A INPUT -p icmp -m icmp --icmp-type time-exceeded -j ACCEPT # Accept notifications of protocol problems -A INPUT -p icmp -m icmp --icmp-type parameter-problem -j ACCEPT # Respond to pings, but limit -A INPUT -m icmp -p icmp --icmp-type echo-request -m state --state NEW -m limit --limit 6/s -j ACCEPT # Allow connections to SSH server -A INPUT -p tcp -m tcp --dport 22 -m state --state NEW -m limit --limit 12/s -j ACCEPT COMMIT *nat :OUTPUT ACCEPT [0:0] :PREROUTING ACCEPT [0:0] :POSTROUTING ACCEPT [0:0] -A PREROUTING -d 192.168.13.100 -p tcp -m tcp --dport 2221 -m state --state NEW -m limit --limit 12/s -j DNAT --to-destination 192.168.42.11:22 -A PREROUTING -d 192.168.13.100 -p tcp -m tcp --dport 80 -m state --state NEW -m limit --limit 512/s -j DNAT --to-destination 192.168.42.11:80 -A PREROUTING -d 192.168.13.100 -p tcp -m tcp --dport 443 -m state --state NEW -m limit --limit 512/s -j DNAT --to-destination 192.168.42.11:443 -A POSTROUTING -d 192.168.42.0/24 -o eth0 -j SNAT --to-source 192.168.13.100 -A POSTROUTING -o eth0 -j MASQUERADE COMMIT sysctl: net.ipv4.conf.all.forwarding = 1 net.ipv4.conf.all.mc_forwarding = 0 net.ipv4.conf.default.forwarding = 1 net.ipv4.conf.default.mc_forwarding = 0 net.ipv4.ip_forward = 1 I've set up full iptables log on the container; none of the packets addressed to 192.168.13.100, port 80 is reaching the container. I've even tried different kernels ( server kernel, raring lts kernel, etc ), modprobe everything iptables & nat related, nothing. Any ideas?

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• I am trying to figure out the best way to understand how to cache domain objects

  - by Brett Ryan

  I've always done this wrong, I'm sure a lot of others have too, hold a reference via a map and write through to DB etc.. I need to do this right, and I just don't know how to go about it. I know how I want my objects to be cached but not sure on how to achieve it. What complicates things is that I need to do this for a legacy system where the DB can change without notice to my application. So in the context of a web application, let's say I have a WidgetService which has several methods: Widget getWidget(); Collection<Widget> getAllWidgets(); Collection<Widget> getWidgetsByCategory(String categoryCode); Collection<Widget> getWidgetsByContainer(Integer parentContainer); Collection<Widget> getWidgetsByStatus(String status); Given this, I could decide to cache by method signature, i.e. getWidgetsByCategory("AA") would have a single cache entry, or I could cache widgets individually, which would be difficult I believe; OR, a call to any method would then first cache ALL widgets with a call to getAllWidgets() but getAllWidgets() would produce caches that match all the keys for the other method invocations. For example, take the following untested theoretical code. Collection<Widget> getAllWidgets() { Entity entity = cache.get("ALL_WIDGETS"); Collection<Widget> res; if (entity == null) { res = loadCache(); } else { res = (Collection<Widget>) entity.getValue(); } return res } Collection<Widget> loadCache() { // Get widgets from underlying DB Collection<Widget> res = db.getAllWidgets(); cache.put("ALL_WIDGETS", res); Map<String, List<Widget>> byCat = new HashMap<>(); for (Widget w : res) { // cache by different types of method calls, i.e. by category if (!byCat.containsKey(widget.getCategory()) { byCat.put(widget.getCategory(), new ArrayList<Widget>); } byCat.get(widget.getCatgory(), widget); } cacheCategories(byCat); return res; } Collection<Widget> getWidgetsByCategory(String categoryCode) { CategoryCacheKey key = new CategoryCacheKey(categoryCode); Entity ent = cache.get(key); if (entity == null) { loadCache(); } ent = cache.get(key); return ent == null ? Collections.emptyList() : (Collection<Widget>)ent.getValue(); } NOTE: I have not worked with a cache manager, the above code illustrates cache as some object that may hold caches by key/value pairs, though it's not modelled on any specific implementation. Using this I have the benefit of being able to cache all objects in the different ways they will be called with only single objects on the heap, whereas if I were to cache the method call invocation via say Spring It would (I believe) cache multiple copies of the objects. I really wish to try and understand the best ways to cache domain objects before I go down the wrong path and make it harder for myself later. I have read the documentation on the Ehcache website and found various articles of interest, but nothing to give a good solid technique. Since I'm working with an ERP system, some DB calls are very complicated, not that the DB is slow, but the business representation of the domain objects makes it very clumsy, coupled with the fact that there are actually 11 different DB's where information can be contained that this application is consolidating in a single view, this makes caching quite important.

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• How can a developer realize the full value of his work [closed]

  - by Jubbat

  I, honestly, don't want to work as a developer in a company anymore after all I have seen. I want to continue developing software, yes, but not in the way I see it all around me. And I'm in London, a city that congregates lots of great developers from the whole world, so it shouldn't be a problem of location. So, what are my concerns? First of all, best case scenario: you are paying managers salary out of yours. You are consistently underpaid by making up for the average manager negative net return plus his whole salary. Typical scenario. I am a reasonably good developer with common sense who cares for readable code with attention to basic principles. I have found way too often, overconfident and arrogant developers with a severe lack of common sense. Personally, I don't want to follow TDD or Agile practices like all the cool kids nowadays. I would read about them, form my own opinion and take what I feel is useful, but don't follow it sheepishly. I want to work with people who understand that you have to design good interfaces, you absolutely have to document your code, that readability is at the top of your priorities. Also people who don't have a cargo cult mentality too. For instance, the same person who asked me about design patterns in a job interview, later told me that something like a List of Map of Vector of Map of Set (in Java) is very readable. Why would someone ask me about design patterns if they can't even grasp encapsulation? These kind of things are the norm. I've seen many examples. I've seen worse than that too, from very well paid senior devs, by the way. Every second that you spend working with people with such lack of common sense and clear thinking, you are effectively losing money by being terribly inefficient with your time. Yet, with all these inefficiencies, the average developer earns a high salary. So I tried working on my own then, although I don't like the idea. I prefer healthy exchange of opinions and ideas and task division. I then did a bit of online freelancing for a while but I think working in a sweatshop might be more enjoyable. Also, I studied computer engineering and you are in an environment in which your client will presume you don't have any formal education because there is no way to prove it. Again, you are undervalued. You could try building a product, yes. But, of course, luck is a big factor. I wonder if there is a way to work in something you can do well, software development, and be valued for the quality of your work and be paid accordingly, and where you and only you get fairly paid for the value you generate. I know that what I have written seems somehow unlikely but I strongly feel this way. Hopefully someone will understand me and has already figured this out. I don't think I'm alone in this kind of feeling.

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• Introduction to WebCenter Personalization: &ldquo;The Conductor&rdquo;

  - by Steve Pepper

  There are some new faces in the town of WebCenter with the latest 11g PS3 release.  A new component has introduced itself as "Oracle WebCenter Personalization", a.k.a WCP, to simplify delivery of a personalized experience and content to end users.  This posting reviews one of the primary components within WCP: "The Conductor". The Conductor: This ain't just an ordinary cloud... One of the founding principals behind WebCenter Personalization was to provide an open client-side API that remains independent of the technology invoking it, in addition to independence from the architecture running it.  The Conductor delivers this, and much, much more. The Conductor is the engine behind WebCenter Personalization that allows flow-based documents, called "Scenarios", to be managed and executed on the server-side through a well published and RESTful api.      The Conductor also supports an extensible model for custom provider integration that can be easily invoked within a Scenario to promote seamless integration with existing business assets. Introducing the Scenario Conductor Scenarios are declarative offline-authored documents using the custom Personalization JDeveloper bundle included with WebCenter.  A Scenario contains one (or more) statements that can: Create variables that are scoped to the current execution context Iterate over collections, or loop until a specific condition is met Execute one or more statements when a condition is met Invoke other scenarios that exist within the same namespace Invoke a data provider that integrates with custom applications Once a variable is assigned within the Scenario's execution context, it can be referenced anywhere within the same Scenario using the common Expression Language syntax used in J2EE web containers. Scenarios are then published and tested to the Integrated WebLogic Server domain, or published remotely to other domains running WebCenter Personalization. Various Client-side Models The Conductor server API is built upon RESTful services that support a wide variety of clients able to communicate over HTTP.  The Conductor supports the following client-side models: REST:  Popular browser-based languages can be used to manage and execute Conductor Scenarios.  There are other public methods to retrieve configured provider metadata that can be used by custom applications. The Conductor currently supports XML and JSON for it's API syntax. Java: WebCenter Personalization delivers a robust and light-weight java client with the popular Jersey framework as it's foundation.  It has never been easier to write a remote java client to manage remote RESTful services. Expression Language (EL): Allow the results of Scenario execution to control your user interface or embed personalized content using the session-scoped managed bean.  The EL client can also be used in straight JSP pages with minimal configuration. Extensible Provider Framework The Conductor supports a pluggable provider framework for integrating custom code with Scenario execution.  There are two types of providers supported by the Conductor: Function Provider: Function Providers are simple java annotated classes with static methods that are meant to be served as utilities.  Some common uses would include: object creation or instantiation, data transformation, and the like.  Function Providers can be invoked using the common EL syntax from variable assignments, conditions, and loops. For example:  ${myUtilityClass:doStuff(arg1,arg2))} If you are familiar with EL Functions, Function Providers are based on the same concept. Data Provider: Like Function Providers, Data Providers are annotated java classes, but they must adhere to a much more strict object model.  Data Providers have access to a wealth of Conductor services, such as: Access to namespace-scoped configuration API that can be managed by Oracle Enterprise Manager, Scenario execution context for expression resolution, and more.  Oracle ships with three out-of-the-box data providers that supports integration with: Standardized Content Servers(CMIS),  Federated Profile Properties through the Properties Service, and WebCenter Activity Graph. Useful References If you are looking to immediately get started writing your own application using WebCenter Personalization Services, you will find the following references helpful in getting you on your way: Personalizing WebCenter Applications Authoring Personalized Scenarios in JDeveloper Using Personalization APIs Externally Implementing and Calling Function Providers Implementing and Calling Data Providers

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• At what point does "constructive" criticism of your code become unhelpful?

  - by user15859

  I recently started as a junior developer. As well as being one of the least experienced people on the team, I'm also a woman, which comes with all sorts of its own challenges working in a male-dominated environment. I've been having problems lately because I feel like I am getting too much unwarranted pedantic criticism on my work. Let me give you an example of what happened recently. Team lead was too busy to push in some branches I made, so he didn't get to them until the weekend. I checked my mail, not really meaning to do any work, and found that my two branches had been rejected on the basis of variable names, making error messages more descriptive, and moving some values to the config file. I don't feel that rejecting my branch on this basis is useful. Lots of people were working over the weekend, and I had never said that I would be working. Effectively, some people were probably blocked because I didn't have time to make the changes and resubmit. We are working on a project that is very time-sensitive, and it seems to me that it's not helpful to outright reject code based on things that are transparent to the client. I may be wrong, but it seems like these kinds of things should be handled in patch type commits when I have time. Now, I can see that in some environments, this would be the norm. However, the criticism doesn't seem equally distributed, which is what leads to my next problem. The basis of most of these problems was due to the fact that I was in a codebase that someone else had written and was trying to be minimally invasive. I was mimicking the variable names used elsewhere in the file. When I stated this, I was bluntly told, "Don't mimic others, just do what's right." This is perhaps the least useful thing I could have been told. If the code that is already checked in is unacceptable, how am I supposed to tell what is right and what is wrong? If the basis of the confusion was coming from the underlying code, I don't think it's my responsibility to spend hours refactoring a whole file that someone else wrote (and works perfectly well), potentially introducing new bugs etc. I'm feeling really singled out and frustrated in this situation. I've gotten a lot better about following the standards that are expected, and I feel frustrated that, for example, when I refactor a piece of code to ADD error checking that was previously missing, I'm only told that I didn't make the errors verbose enough (and the branch was rejected on this basis). What if I had never added it to begin with? How did it get into the code to begin with if it was so wrong? This is why I feel so singled out: I constantly run into this existing problematic code, that I either mimic or refactor. When I mimic it, it's "wrong", and if I refactor it, I'm chided for not doing enough (and if I go all the way, introducing bugs, etc). Again, if this is such a problem, I don't understand how any code gets into the codebase, and why it becomes my responsibility when it was written by someone else, who apparently didn't have their code reviewed. Anyway, how do I deal with this? Please remember that I said at the top that I'm a woman, and I'm sure these guys don't usually have to worry about decorum when they're reviewing other guys' code, but honestly that doesn't work for me, and it's causing me to be less productive. I'm worried that if I talk to my manager about it, he'll think I can't handled the environment, etc.

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• Oracle ZS3 Contest for Partners: Share an unforgettable experience at the Teatro Alla Scala in Milan

  - by Claudia Caramelli-Oracle

  12.00 Dear valued Partner, We are pleased to launch a partner contest exclusive to our partners dedicated to promoting and selling Oracle Systems! You are essential to the success of Oracle and we want to recognize your contribution and effort in driving Oracle Storage to the market. To show our appreciation we are delighted to announce a contest, giving the winners the opportunity to attend a roundtable chaired by Senior Oracle Executives and spend an unforgettable evening at the magnificent Teatro Alla Scala in Milan, followed by a stay at the Grand Hotel et de Milan, courtesy of Oracle. Recognition will be given to 12 partner companies (10 VARs & 2 VADs) who will be recognized for their ZFS storage booking achievement in the broad market between June 1st and July 18th 2014. Criteria of Eligibility A minimum deal value of $30k is required for qualification Partners who are wholly or partially owned by a public sector organization are not eligible for participation  Winners The winning VARs will be: The highest ZS3 or ZBA bookings achievers by COB on July 18th, 2014 in each Oracle EMEA region (1) The highest Oracle on Oracle (2) ZS3 or ZBA bookings achievers by COB on July 18th, 2014 in each Oracle EMEA region The winning VADs (3) will be: The highest ZS3 or ZBA bookings achiever by COB on July 18th 2014 in EMEA The highest Oracle on Oracle (2) ZS3 or ZBA bookings achiever by COB on July 18th 2014 in EMEA  The Prize Winners will be invited to participate to a roundtable chaired by Oracle on Monday September 8th 2014 in Milan and to be guests of Oracle in the evening of September 8th, 2014 at the Teatro Alla Scala. The evening will comprise of a private tour of the Scala museum, cocktail reception at the elegant museum rooms and attending the performance by the renowned Soprano, Maria Agresta. Our guests will then retire for the evening to the Grand Hotel et de Milan, courtesy of Oracle. Oracle shall be the final arbiter in selecting the winners and all winners will be notified via their Oracle account manager.Full details about the contest, expenses covered by Oracle and timetable of events can be found on the Oracle EMEA Hardware (Servers & Storage) Partner Community workspace (FY15 Q1 ZFS Partner Contest). Remember: access to the community workspace requires membership. If you are not a member please register here. Good Luck!! For more information, please contact Sasan Moaveni. (1) Two VAR winners for each EMEA region – Eastern Europe & CIS, Middle East & Africa, South Europe, North Europe, UK/Ireland & Israel - as per the criteria outlined above (2) Oracle on Oracle, in this instance, means ZS3 or ZBA storage attached to DB or DB options, Engineered Systems or Sparc servers sold to the same customer by the same partner within the contest timelines.(3) Two VAD winners, one for each of the criteria outlined above, will be selected from across EMEA. Normal 0 14 false false false IT X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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• ReSharper 8.0 EAP now available

  - by TATWORTH

  Originally posted on: http://geekswithblogs.net/TATWORTH/archive/2013/06/28/resharper-8.0-eap-now-available.aspxJetbrains have just released |ReSharper 8.0 Beta on their Early Access |Programme at http://www.jetbrains.com/resharper/whatsnew/?utm_source=resharper8b&utm_medium=newsletter&utm_campaign=resharper&utm_content=customersResharper 8.0 comes with the following new features:Support for Visual Studio 2013 Preview. Yes, ReSharper is known to work well with the fresh preview of Visual Studio 2013, and if you have already started digging into it, ReSharper 8.0 Beta is ready for the challenge.Faster code fixes. Thanks to the new Fix in Scope feature, you can choose to batch-fix some of the code issues that ReSharper detects in the scope of a project or the whole solution. Supported fixes include removing unused directives and redundant casts.Project dependency viewer. ReSharper is now able to visualize a project dependency graph for a bird's eye view of dependencies within your solution, all without compiling anything!Multifile templates. ReSharper's file templates can now be expanded to generate more than one file. For instance, this is handy for generating pairs of a main logic class and a class for extensions, or sets of partial files.Navigation improvements. These include a new action called Go to Everything to let you search for a file, type or method name from the same input box; support for line numbers in navigation actions; a new tool window called Assembly Explorer for browsing through assemblies; and two more contextual navigation actions: Navigate to Generic Substitutions and Navigate to Assembly Explorer.New solution-wide refactorings. The set of fresh refactorings is headlined by the highly requested Move Instance Method to move methods between classes without making them static. In addition, there are Inline Parameter and Pull Parameter. Last but not least, we're also introducing 4 new XAML-specific refactorings!Extraordinary XAML support. A plethora of new and improved functionality for all developers working with XAML code includes dedicated grid inspections and quick-fixes; Extract Style, Extract, Move and Inline Resource refactorings; atomic renaming of dependency properties; and a lot more.More accessible code completion. ReSharper 8 makes more of its IntelliSense magic available in automatic completion lists, including extension methods and an option to import a type. We're also introducing double completion which gives you additional completion items when you press the corresponding shortcut for the second time.A new level of extensibility. With the new NuGet-based Extension Manager, discovering, installing and uninstalling ReSharper extensions becomes extremely easy in Visual Studio 2010 and higher. When we say extensions, we mean not only full-fledged plug-ins but also sets of templates or SSR patterns that can now be shared much more easily.CSS support improvements. Smarter usage search for CSS attributes, new CSS-specific code inspections, configurable support for CSS3 and earlier versions, compatibility checks against popular browsers - there's a rough outline of what's new for CSS in ReSharper 8.A command-line version of ReSharper. ReSharper 8 goes beyond Visual Studio: we now provide a free standalone tool with hundreds of ReSharper inspections and additionally a duplicate code finder that you can integrate with your CI server or version control system.Multiple minor improvements in areas such as decompiling and code formatting, as well as support for the Blue Theme introduced in Visual Studio 2012 Update 2.

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• The Social Enterprise: Gangnam Style

  - by Mike Stiles

  Are only small and medium businesses able to put social strategies in place, generate consistent, compelling content for customers, and be nimble enough to listen and respond to the social communities they build? Or are enterprise organizations eagerly and effectively adopting social as well? It depends on whom inside the organization you ask. A study from Attensity looked at who “gets” social inside enterprise organizations. The results were unsurprising. Mostly, Generation X and Y employees who came of age with social as part of their lives and as a key communications vehicle understand it. Imagine being a 25-year-old at a company that bans employees from accessing Facebook at work. You may as well tell them they can’t use phones and must do all calculations on an abacus. To them, such policy is absent of real-world logic and signals to them the organization is destined to be the victim of an up-and-comer. After that, it’s senior management that gets social. You don’t get to be in senior management without reading a few things and paying attention. Most senior managers are well aware of the impact social has had and will have, though they may be unsure of what to do about it. The better ones will utilize those on the inside who do inherently know how to communicate and build virtual relationships using social. The very best will get the past out of the way for these social innovators, so the new communications can be enacted minus counterproductive dictums, double-clutching, meeting-creep, and all the other fading internal practices that water down content and impede change. Organizationally, the Attensity study found 81% of enterprise companies believe failing to embrace social will result in their being left behind. Yet our old friend fear still has many captive in its clutches. 79% feel overwhelmed by the volume of social data available, something a social technology partner with goal-oriented analytics expertise could go a long way toward alleviating. Then there’s the fear of social having a negative impact. This comes from a lack of belief in the product, the customer service, or both. The public uses social not to go out and slay brands. They’re using it to be honest. If the fear is that honesty will reflect badly on the brand, the brand has much bigger, broader problems than what happens on Facebook. Sadly, most enterprise organizations still see social as a megaphone, a one-way channel with which to hit people with ads. They either don’t understand social relationships, or don’t want any. The truly unenlightened manager will always say, “We help them by selling them our stuff.” “Brand affinity” is a term, it’s just not one assigned much value in enterprise organizations. Which brings us to Psy, the Korean performer whose Internet video phenom “Gangnam Style,” as of this writing, has been viewed 438,550,238 times on YouTube. It’s bigger than anything a brand will probably ever publish. Most brands would never have seen the point of making or publishing it. But a funny thing happened on the way to Internet success. The video literally doubled the stock price of Psy’s father’s software firm. NH Investment and Securities said, "The positive sentiment has attracted investors just because of the fact the company is owned by Psy's father and uncle.” The company wasn’t mentioned or seen in the video in any way, yet reaped tangible rewards just for being tangentially associated with it. Imagine your brand being visibly and directly responsible for such a smash and tell me it’s worthless. When enterprise organizations embrace the value of igniting passions, making people happier, solving their problems, informing them, helping them have fun, etc., then they will have fully embraced social, and will reap the brand affinity rewards of heightened awareness, brand loyalty and yes, sales.

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• Get More From Your Service Request

  - by Get Proactive Customer Adoption Team

  Leveraging Service Request Best Practices Use best practices to get there faster. In the daily conversations I have with customers, they sometimes express frustration over their Service Requests. They often feel powerless to make needed changes, so their sense of frustration grows. To help you avoid some of the frustration you might feel in dealing with your Service Requests (SR), here are a few pointers that come from our best practice discussions. Be proactive. If you can anticipate some of the questions that Support will ask, or the information they may need, try to provide this up front, when you log the SR. This could be output from the Remote Diagnostic Agent (RDA), if this is a database issue, or the output from another diagnostic tool, if you’re an EBS customer. Any information you can supply that helps us understand the situation better, helps us resolve the issue sooner. As you use some of these tools proactively, you might even find the solution to the problem before you log an SR! Be right. Make sure you have the correct severity level. Since you select the initial severity level, it’s easy to accept the default without considering how significant this may be. Business impact is the driving factor, so make sure you take a moment to select the severity level that is appropriate to the situation. Also, make sure you ask us to change the severity level, should the situation dictate. Be responsive! If this is an important issue to you, quickly follow up on any action plan submitted to you by Oracle Support. The support engineer assigned to your Service Request will be able to move the issue forward more aggressively when they have the needed information. This is crucial in resolving your issues in a timely manner. Be thorough. If there are five questions in the action plan, make sure you provide an answer for all five questions in one response, rather than trickling them in one at a time. This will allow the engineer to look at all of the information as a whole and to avoid multiple trips to your SR, saving valuable time and getting you a resolution sooner. Be your own advocate! You know your situation best; make sure Oracle Support understands both how and why this issue is important to you and your company. Use the escalation process if you're concerned that your SR isn't going the right direction, the right pace, or through the right person. Don't wait until you're frustrated and angry. An escalation is as simple as a quick conversation on the phone and can be amazingly effective in getting your issues back on track. The support manager you speak with is empowered to make any needed changes. Be our partner. You can make your support experience better. When your SR has been resolved, you may receive a survey request. This is intended to get your feedback about how your SR went and what we can do to improve your overall support experience. Oracle Support is here to help you. Our goal with any Service Request is to provide the best possible solution as quickly as possible. With your help, we’ll be able to do this with your Service Request too.  

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• Zero to Cloud : One stop shop for resources to accelerate your transformation to enterprise private cloud

  - by Anand Akela

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} During the Oracle Open World 2012 last week, Oracle introduced "Zero to Cloud" resource center to help you accelerate your transformation journey to enterprise private cloud. To help organizations deploy fully operational, enterprise-grade private cloud environment in as little as half a day, Oracle has brought key content together into this single, user-friendly resource center. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The resource center is launched just as the Oracle Cloud Builder Summit series moves into full swing. Designed for executives, cloud architects, and IT operations professionals, the day-long event series will eventually reach nearly 100 cities around the globe. During this event, an interactive "Zero to Cloud" session will showcase the transformational journey of a fictitious enterprise to the private cloud using the latest solutions from Oracle—including, Oracle Database, Oracle Fusion Middleware, Oracle VM and Oracle Enterprise Manager, as well as Oracle’s full range of engineered systems. The online "Zero to Cloud" resource center includes best practices from Oracle experts and early adopter customers as well as interviews with Oracle development executives responsibly for Oracle’s private cloud solutions and roadmap. It also includes a new self-assessment quiz that can help determine readiness for a successful private cloud deployment. Once you've determined organizational readiness, explore early adopter tips, demos, guides, exclusive white papers and more at the "Zero to Cloud" resource center.

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• Gnome-shell fails to load on 12.10

  - by Githlar

  I'm usually the one answering questions, but in this I'm throughly stumped! My Setup: Ubuntu 12.10 (Dist upgrade form 12.04) ATI M96 [Mobility Radeon HD 4650] Upon the first installation of 12.10 I had all kinds of issues getting the Legacy ATI drivers to install (I guess the source for the drivers isn't kosher with kernel 3.5). So, I added the repository ppa:makson96/fglrx - which has a version of the ATI source patched to work with kernel 3.5. After installation of fglrx-legacy from that PPA, gnome-shell and all my graphics work fine... until today. The Problem I unsuspended my computer today and the screen was black (not off, the black from the gnome lock screen). I'd move my mouse/hit a key and the background would flash and then it'd go back to black. Restarted via VT1 Logged into Gnome (gnome-shell) session, but no gnome-shell! Investigation: First, I went to VT1 and tried export DISPLAY=:0;gnome-shell --replace. It appeared to work fine, switch back to X and nothing. Went back to VT1 and saw this error message: JS ERROR: !!! Exception was: TypeError: Object 0x7fc748129c30 is not a subclass of (null), it's a xO JS ERROR: !!! message = '"Object 0x7fc748129c30 is not a subclass of (null), it's a xO"' JS ERROR: !!! fileName = '"/usr/share/gnome-shell/js/ui/tweener.js"' JS ERROR: !!! lineNumber = '218' JS ERROR: !!! stack = '"()@/usr/share/gnome-shell/js/ui/tweener.js:218 wrapper()@/usr/share/gjs-1.0/lang.js:204 ()@/usr/share/gjs-1.0/lang.js:145 ()@/usr/share/gjs-1.0/lang.js:239 init()@/usr/share/gnome-shell/js/ui/tweener.js:49 init()@/usr/share/gnome-shell/js/ui/environment.js:96 @<main>:1 "' Window manager warning: Log level 32: Execution of main.js threw exception: TypeError: Object 0x7fc748129c30 is not a subclass of (null), it's a xO Note: Everywhere it says "it's a xO", xO is actually garbled and changes every time (I'm thinking memory corruption?) This error is thrown by line 96 of /usr/share/gnome-shell/js/ui/environment.js: tweener.Init() Did a purge of fglrx-legacy, reboot, reinstall fglrx-legacy, reboot... same thing. Did a ppa-purge of ppa:gnome3-team/gnome3, and reinstalled gnome-shell and ubuntu-desktop from the standard repositores... same thing. I'm really at a loss here. I love gnome-shell and after using it for nearly a year now gnome classic just seems so archaic. Additional Information Apt log from the day I first suspended my machine (these are upgrades from the gnome3-team/gnome3 ppa and ubuntu-wine/ppa ppa): Start-Date: 2012-11-24 17:30:28 Commandline: aptdaemon role='role-commit-packages' sender=':1.618' Install: gkbd-capplet:amd64 (3.6.0-0ubuntu1), gnome-control-center-unity:amd64 (1.0-0ubuntu1~ubuntu12.10.1) Upgrade: nautilus:amd64 (3.6.2-0ubuntu0.1~quantal1, 3.6.3-0ubuntu2~ubuntu12.10.1), libgnome-control-center1:amd64 (3.4.2-0ubuntu19, 3.6.3-0ubuntu6~ubuntu12.10.1), wine1.5-i386:i386 (1.5.17-0ubuntu4, 1.5.18-0ubuntu1), wine1.5:amd64 (1.5.17-0ubuntu4, 1.5.18-0ubuntu1), gnome-settings-daemon:amd64 (3.4.2-0ubuntu14, 3.6.3-0ubuntu1~ubuntu12.10.1), gnome-control-center-data:amd64 (3.4.2-0ubuntu19, 3.6.3-0ubuntu6~ubuntu12.10.1), gnome-accessibility-themes:amd64 (3.6.0.2-0ubuntu1, 3.6.2-0ubuntu2~ubuntu12.10.1), gnome-themes-standard:amd64 (3.6.0.2-0ubuntu1, 3.6.2-0ubuntu2~ubuntu12.10.1), wine1.5-amd64:amd64 (1.5.17-0ubuntu4, 1.5.18-0ubuntu1), nautilus-data:amd64 (3.6.2-0ubuntu0.1~quantal1, 3.6.3-0ubuntu2~ubuntu12.10.1), gnome-control-center:amd64 (3.4.2-0ubuntu19, 3.6.3-0ubuntu6~ubuntu12.10.1), libnautilus-extension1a:amd64 (3.6.2-0ubuntu0.1~quantal1, 3.6.3-0ubuntu2~ubuntu12.10.1) End-Date: 2012-11-24 17:31:32 fglrxinfo (driver appears to be working): display: :0 screen: 0 OpenGL vendor string: Advanced Micro Devices, Inc. OpenGL renderer string: ATI Mobility Radeon HD 4650 OpenGL version string: 3.3.11653 Compatibility Profile Context Does anybody have any further ideas?

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• Pantech Link II, Ubuntu and Virtual XP

  - by user85041

  Okay this is my problem. I have a Pantech Link II, dmesg states: [ 896.072037] usb 2-3: new high-speed USB device number 3 using ehci_hcd [ 896.258562] cdc_acm 2-3:1.0: ttyACM0: USB ACM device [ 896.260039] usbcore: registered new interface driver cdc_acm [ 896.260042] cdc_acm: USB Abstract Control Model driver for USB modems and ISDN adapters Have it installed through wine (pc suite and driver) and it doesn't see it. Virtual XP through VMWare Player sees my device, knows it needs a driver. The removable devices says Curitel Pantech USB Device (Maybe Driver). I have PC Suite installed in XP, I install the driver through the executable.. it says problem with installing hardware, and then it disappears. Ubuntu sees it after restart, but if I start XP with that driver installed, it disappears from both and I get these errors in dmesg: [ 1047.760555] /dev/vmmon[2882]: PTSC: initialized at 3093322000 Hz using TSC, TSCs are synchronized. [ 1048.174033] /dev/vmmon[2882]: Monitor IPI vector: 0 [ 1055.293060] /dev/vmnet: open called by PID 3163 (vmx-vcpu-0) [ 1055.293074] /dev/vmnet: port on hub 8 successfully opened [ 1055.293088] /dev/vmnet: open called by PID 3163 (vmx-vcpu-0) [ 1055.293094] /dev/vmnet: port on hub 8 successfully opened [ 1072.446305] /dev/vmnet: open called by PID 3163 (vmx-vcpu-0) [ 1072.446316] /dev/vmnet: port on hub 8 successfully opened [ 1072.446328] /dev/vmnet: open called by PID 3163 (vmx-vcpu-0) [ 1072.446334] /dev/vmnet: port on hub 8 successfully opened [ 1072.856024] usb 1-1: reset high-speed USB device number 2 using ehci_hcd [ 1079.292024] usb 1-1: reset high-speed USB device number 2 using ehci_hcd [ 1079.732024] usb 1-1: reset high-speed USB device number 2 using ehci_hcd [ 1127.743034] NET: Registered protocol family 39 [ 1127.749320] [3163]: VMCI: IOCTL_VMCI_QUEUEPAIR_ALLOC (cid=1522210225,result=4). [ 1144.104031] usb 2-3: reset high-speed USB device number 3 using ehci_hcd [ 1144.412031] usb 2-3: reset high-speed USB device number 3 using ehci_hcd [ 1155.889976] ehci_hcd 0000:00:13.2: force halt; handshake ffffc90000642024 00004000 00000000 -> -110 [ 1155.889980] ehci_hcd 0000:00:13.2: HC died; cleaning up [ 1155.890008] usb 2-3: USB disconnect, device number 3 [ 1155.890013] usb 2-3: usbfs: usb_submit_urb returned -110 [ 1658.310777] [3163]: VMCI: IOCTL_VMCI_QUEUEPAIR_DETACH (cid=1522210225,result=3). [ 1658.392018] NET: Unregistered protocol family 39 [ 1666.546438] /dev/vmnet: open called by PID 3163 (vmx-vcpu-0) [ 1666.546450] /dev/vmnet: port on hub 8 successfully opened [ 1666.546462] /dev/vmnet: open called by PID 3163 (vmx-vcpu-0) [ 1666.546467] /dev/vmnet: port on hub 8 successfully opened [ 1671.431383] uvcvideo: Found UVC 1.00 device USB2.0 Camera (1871:0101) [ 1671.432533] input: USB2.0 Camera as /devices/pci0000:00/0000:00:12.2/usb1/1-1/1-1:1.0/input/input13 lessa@X:~$ dmesg|tail [ 1155.890008] usb 2-3: USB disconnect, device number 3 [ 1155.890013] usb 2-3: usbfs: usb_submit_urb returned -110 [ 1658.310777] [3163]: VMCI: IOCTL_VMCI_QUEUEPAIR_DETACH (cid=1522210225,result=3). [ 1658.392018] NET: Unregistered protocol family 39 [ 1666.546438] /dev/vmnet: open called by PID 3163 (vmx-vcpu-0) [ 1666.546450] /dev/vmnet: port on hub 8 successfully opened [ 1666.546462] /dev/vmnet: open called by PID 3163 (vmx-vcpu-0) [ 1666.546467] /dev/vmnet: port on hub 8 successfully opened [ 1671.431383] uvcvideo: Found UVC 1.00 device USB2.0 Camera (1871:0101) [ 1671.432533] input: USB2.0 Camera as /devices/pci0000:00/0000:00:12.2/usb1/1-1/1-1:1.0/input/input13 I have tried uninstalling, and installing manually from the device manager update driver while it's still has the warning sign.. it doesn't see the drivers as valid. No idea how to fix this.. would prefer to not have to go to another computer. I'm not trying to do anything but get the pictures off of it. I have to restart ubuntu, plug in device, for ubuntu to see it correctly again. I am like a month and a half old linux newbie so I have no idea the commands I could use for this, and I don't have a memory card in the phone to mount.

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• Video works with 'Try me' but not after install. What is the difference? U12.04LTS,

  - by HarveyP

  My hard drive got corrupted so I did a reinstall. Tested Youtube in FF during 'try me' and it worked - jerky, but it worked. Instal without all the updates (576 outstanding now) in order to get ff installed as per the demo - to no avail. In 'try me' mode ff NEVER crashed! After install ff crashed whilst I was typing in 'youtube' in the address field. When I finally got to youtube - no video. What is the difference between ff in try me and ff after install? Off to try some selected updates now to see if I can see it for myself. In previous installation I had several profiles and aliased ff with -safe-mode switch to simplify startup of most stable ff. Also found that ff startup in graphic mode worked better (but still without video) with all of the extensions disabled and all of the plugins set to "ask" and always denied ... I have SiS graphic card in SiS Motherboard for XP and ancient Hyundai ImageQuest QV770 monitor. I have Ubuntu 12.04.01 LTS 1 day after install with only the immediate upgrades requested to language pack (English UK). Using FR Alternative keyboard. Connected with domestic wifi network from Orange (FT) I really want to use Skype, but won't bother installing it (again) without video as I can do my sms on FB - whilst ff is not crashed ... Update ... Is something overflowing? I have just had to reboot in order to get ff to restart in any way shape or form - restart on crash form generates new crash form, etc. It was however a good half hour before it crashed so some improvement over conditions before disk corruption. I have now installed all of the critical updates (332 recommended updates still outstanding) which included some relating to ff. Still no video. Still crashing - especially when on Grepolis website. Since the re-install I have had a lovely 1024x768 screen, but after last ff crash and reboot I got a message about 'low graphics mode' and 'setting things myself'. I was not sufficiently tuned in at the time to take proper note - I have no doubt I shall see it again and shall report accordingly. I still have only laptop options for my screen and do not know how to rectify this. Spent a few days with ubuntu on a different, newer machine which has now suffered a graphics breakdown. Returned to this old one again, but with new flat screen Monitor. Found SIS drivers for my graphics BUT it is intended for Red Hat 7.2. I chose this over the version for 7.0 because I thought what the hell, I might not be able to do anything with either of them but this is the later one ... The file will not open with software manager - found a similar problem on Overclock but it has not helped me to install this driver. File name is sis_drv.o-410 and it is currently idling away in my Downloads folder ... I have tried the solution offered on another sis problem, but this shows that my xserver-xorg-video-sis driver is up to date. I am now at a loss as to how to proceed if I can't install the latest sis driver from sis ... Does nobody know how FF changes from "try-me" to "installed"? Any time I MUST have video I reboot from the disk again, but this is tedious! Also one of the things I mock most about MS is the constant rebooting ... UPDATE 10/6/2014 I have installed chromium-browser - worse, crashes even more often than ff.I have installed epiphany - better; Video works but not the associated soundtrack.FireFox is version 14.01 in 'try me' and version 29.0 from my install. Would it be useful to try to downgrade FireFox in order to get video?

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• Thinking Local, Regional and Global

  - by Apeksha Singh-Oracle

  The FIFA World Cup tournament is the biggest single-sport competition: it’s watched by about 1 billion people around the world. Every four years each national team’s manager is challenged to pull together a group players who ply their trade across the globe. For example, of the 23 members of Brazil’s national team, only four actually play for Brazilian teams, and the rest play in England, France, Germany, Spain, Italy and Ukraine. Each country’s national league, each team and each coach has a unique style. Getting all these “localized” players to work together successfully as one unit is no easy feat. In addition to $35 million in prize money, much is at stake – not least national pride and global bragging rights until the next World Cup in four years time. Achieving economic integration in the ASEAN region by 2015 is a bit like trying to create the next World Cup champion by 2018. The team comprises Brunei Darussalam, Cambodia, Indonesia, Lao PDR, Malaysia, Myanmar, Philippines, Singapore, Thailand and Vietnam. All have different languages, currencies, cultures and customs, rules and regulations. But if they can pull together as one unit, the opportunity is not only great for business and the economy, but it’s also a source of regional pride. BCG expects by 2020 the number of firms headquartered in Asia with revenue exceeding $1 billion will double to more than 5,000. Their trade in the region and with the world is forecast to increase to 37% of an estimated $37 trillion of global commerce by 2020 from 30% in 2010. Banks offering transactional banking services to the emerging market place need to prepare to repond to customer needs across the spectrum – MSMEs, SMEs, corporates and multi national corporations. Customers want innovative, differentiated, value added products and services that provide: • Pan regional operational independence while enabling single source of truth at a regional level • Regional connectivity and Cash & Liquidity  optimization • Enabling Consistent experience for their customers  by offering standardized products & services across all ASEAN countries • Multi-channel & self service capabilities / access to real-time information on liquidity and cash flows • Convergence of cash management with supply chain and trade finance While enabling the above to meet customer demands, the need for a comprehensive and robust credit management solution for effective regional banking operations is a must to manage risk. According to BCG, Asia-Pacific wholesale transaction-banking revenues are expected to triple to $139 billion by 2022 from $46 billion in 2012. To take advantage of the trend, banks will have to manage and maximize their own growth opportunities, compete on a broader scale, manage the complexity within the region and increase efficiency. They’ll also have to choose the right operating model and regional IT platform to offer: • Account Services • Cash & Liquidity Management • Trade Services & Supply Chain Financing • Payments • Securities services • Credit and Lending • Treasury services The core platform should be able to balance global needs and local nuances. Certain functions need to be performed at a regional level, while others need to be performed on a country level. Financial reporting and regulatory compliance are a case in point. The ASEAN Economic Community is in the final lap of its preparations for the ultimate challenge: becoming a formidable team in the global league. Meanwhile, transaction banks are designing their own hat trick: implementing a world-class IT platform, positioning themselves to repond to customer needs and establishing a foundation for revenue generation for years to come. Anand Ramachandran Senior Director, Global Banking Solutions Practice Oracle Financial Services Global Business Unit

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• Getting Started with Cloud Computing

  - by juanlarios

  You’ve likely heard about how Office 365 and Windows Intune are great applications to get you started with Cloud Computing. Many of you emailed me asking for more info on what Cloud Computing is, including the distinction between "Public Cloud" and "Private Cloud". I want to address these questions and help you get started. Let's begin with a brief set of definitions and some places to find more info; however, an excellent place where you can always learn more about Cloud Computing is the Microsoft Virtual Academy. Public Cloud computing means that the infrastructure to run and manage the applications users are taking advantage of is run by someone else and not you. In other words, you do not buy the hardware or software to run your email or other services being used in your organization – that is done by someone else. Users simply connect to these services from their computers and you pay a monthly subscription fee for each user that is taking advantage of the service. Examples of Public Cloud services include Office 365, Windows Intune, Microsoft Dynamics CRM Online, Hotmail, and others. Private Cloud computing generally means that the hardware and software to run services used by your organization is run on your premises, with the ability for business groups to self-provision the services they need based on rules established by the IT department. Generally, Private Cloud implementations today are found in larger organizations but they are also viable for small and medium-sized businesses since they generally allow an automation of services and reduction in IT workloads when properly implemented. Having the right management tools, like System Center 2012, to implement and operate Private Cloud is important in order to be successful. So – how do you get started? The first step is to determine what makes the most sense to your organization. The nice thing is that you do not need to pick Public or Private Cloud – you can use elements of both where it makes sense for your business – the choice is yours. When you are ready to try and purchase Public Cloud technologies, the Microsoft Volume Licensing web site is a good place to find links to each of the online services. In particular, if you are interested in a trial for each service, you can visit the following pages: Office 365, CRM Online, Windows Intune, and Windows Azure. For Private Cloud technologies, start with some of the courses on Microsoft Virtual Academy and then download and install the Microsoft Private Cloud technologies including Windows Server 2008 R2 Hyper-V and System Center 2012 in your own environment and take it for a spin. Also, keep up to date with the Canadian IT Pro blog to learn about events Microsoft is delivering such as the IT Virtualization Boot Camps and more to get you started with these technologies hands on. Finally, I want to ask for your help to allow the team at Microsoft to continue to provide you what you need. Twice a year through something we call "The Global Relationship Study" – they reach out and contact you to see how they're doing and what Microsoft could do better. If you get an email from "Microsoft Feedback" with the subject line "Help Microsoft Focus on Customers and Partners" between March 5th and April 13th, please take a little time to tell them what you think. Cloud Computing Resources: Microsoft Server and Cloud Computing site – information on Microsoft's overall cloud strategy and products. Microsoft Virtual Academy – for free online training to help improve your IT skillset. Office 365 Trial/Info page – get more information or try it out for yourself. Office 365 Videos – see how businesses like yours have used Office 365 to transition to the cloud. Windows Intune Trial/Info – get more information or try it out for yourself. Microsoft Dynamics CRM Online page – information on trying and licensing Microsoft Dynamics CRM Online. Additional Resources You May Find Useful: Springboard Series Your destination for technical resources, free tools and expert guidance to ease the deployment and management of your Windows-based client infrastructure. TechNet Evaluation Center Try some of our latest Microsoft products for free, Like System Center 2012 Pre-Release Products, and evaluate them before you buy. AlignIT Manager Tech Talk Series A monthly streamed video series with a range of topics for both infrastructure and development managers. Ask questions and participate real-time or watch the on-demand recording. Tech·Days Online Discover what's next in technology and innovation with Tech·Days session recordings, hands-on labs and Tech·Days TV.

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• "The connection has timed out" - Please help!

  - by gon

  I recently installed a fresh Ubuntu 12.04 LTS on a desktop, and the installation itself was successful (other than 'grub rescue' issue that I encountered but fixed) but this connection problem is really giving me a headache. Symptoms: 1. When I open the FireFox browser and try to connect to a website, it just hangs for a while saying "Connecting..." but eventually loads an error page "The connection has timed out". 2. It's not a browser problem (and I tried setting ipv6 thing to "true" at about:config) because running "sudo apt-get install [some-random-package]" at terminal fails ("E: Unable to locate package [package]") too. All other operations that need internet access are not working. 3. I certainly see a wired network (called "eth1") at the Network Manager, and it says "Connection Established" after disconnecting and then connecting again. I have tried almost everything that could be found from google search results still no luck. Their problems slightly differ from mine or the solutions just don't work. By the way it didn't have internet access when installing Ubuntu 12.04. (I ignored the message that I need internet to install Ubuntu) Could this be a problem? I'm sorry I don't remember if internet worked or not on the previous version of Ubuntu. :( I would really appreciate your help... I don't even know what more to do if this fails too.. Thanks!! Thanks for your comment. Here is the result of ifconfig: eth0 Link encap:Ethernet HWaddr 78:ac:c0:3d:b2:b9 inet addr:10.10.65.185 Bcast:10.10.65.255 Mask:255.255.255.0 inet6 addr: fe80::7aac:c0ff:fe3d:b2b9/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:3907 errors:0 dropped:0 overruns:0 frame:0 TX packets:771 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:393118 (393.1 KB) TX bytes:73472 (73.4 KB) Interrupt:16 eth1 Link encap:Ethernet HWaddr 78:ac:c0:3d:b2:b8 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) Interrupt:17 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:4 errors:0 dropped:0 overruns:0 frame:0 TX packets:4 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:204 (204.0 B) TX bytes:204 (204.0 B) route -n: Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 0.0.0.0 10.10.65.1 0.0.0.0 UG 0 0 0 eth0 10.10.65.0 0.0.0.0 255.255.255.0 U 1 0 0 eth0 169.254.0.0 0.0.0.0 255.255.0.0 U 1000 0 0 eth0 /etc/resolv.conf: # Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8) # DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN nameserver 8.8.8.8 nameserver 8.8.4.4 nameserver 10.81.1.8 nameserver 10.1.2.10 nameserver 127.0.0.1 search yamatake.local /etc/network/interfaces: auto lo iface lo inet loopback #auto eth0 #iface eth0 inet dhcp #auto eth1 #iface eth1 inet dhcp And I'll also include the result of 'sudo lshw -C network' in case it might help: *-network description: Ethernet interface product: NetXtreme BCM5764M Gigabit Ethernet PCIe vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:02:00.0 logical name: eth0 version: 10 serial: 78:ac:c0:3d:b2:b9 size: 100Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.121 duplex=full firmware=5764m-v3.35 ip=10.10.65.185 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s resources: irq:93 memory:fc000000-fc00ffff *-network description: Ethernet interface product: NetXtreme BCM5764M Gigabit Ethernet PCIe vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:01:00.0 logical name: eth1 version: 10 serial: 78:ac:c0:3d:b2:b8 size: 100Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.121 duplex=full firmware=5764m-v3.35 latency=0 link=no multicast=yes port=twisted pair speed=100Mbit/s resources: irq:94 memory:fb000000-fb00ffff

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