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• How can I monitor network traffic in an all Mac home network?

  - by raiglstorfer

  I have an all Mac network consisting of an Airport Extreme, 1 MacPro, 1 Mac Mini, 2 MackBook Pros, 2 iPads, and 2 iPhones. The Mac Pro is connected directly to the Airport Extreme via Cat5 and the rest is all running via Wireless. Lately I've been getting prompted by Google to enter Capchas frequently. The message states that I might have software running on my network I'm not aware of. My wireless router is password protected using WPA2 Personal and I frequently change my password so I don't think someone is using the network from outside (but I've no way to confirm this). I'm looking for a relatively cheap (preferably open source) solution that would enable me to monitor and profile the network usage by machine and port. Can someone recommend a solution?

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• foswiki: use genPDF extension with topic templates?

  - by Mica

  I have a foswiki installation for keeping ISO and other documents. I would like to create a PDF from each page. How can I create a topic template with different headers and footers for each topic template? More info: When a user creates a new topic, they can choose a template. I've made several templates for Functional and Programming specs. The functional spec and programming spec require different document numbers. I would like for the software engineers to be able to create a new topic, choose the template, then be able to generate a PDF from the wiki page, pulling the appropriate document number, and some other text into the headers and footers. I am not very familiar, and haven't been able to find any examples on doing this. Any help would be appreciated!

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• Set up Glassfish connection pool to talk to a database on a Ubuntu VPS

  - by Harry Pham

  On my Ubuntu VPS, i have a mysql server running and a Glassfish 3.0.1 Application Server running. And I am having a hard to have my GF successfully ping the database. Here is my GF set up Assume: x.y.z.t is the ip of my VPS Resource Type: javax.sql.ConnectionPoolDataSource User: root DatabaseName: scholar Url: jdbc:mysql://x.y.z.t:3306/scholar URL: jdbc:mysql://x.y.z.t:3306/scholar Password: xxxx PortNumber: 3306 ServerName: x.y.z.t Inside my glassfish3/glassfish/lib, I have my mysql-connector-java-5.1.13-bin.jar Inside the database, table mysql here is the result of the query select User, Host from user; +------------------+-----------+ | User | Host | +------------------+-----------+ | root | 127.0.0.1 | | debian-sys-maint | localhost | | root | localhost | | root | yunaeyes | +------------------+-----------+ Now from my machine, if I try to connect to this db via mysql browser (mysql client software), well I cant. Well from the table above, seem like it only allow localhost to connect to this db. Keep in mind that both my db and my GF are on the same VPS. Please help

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• Why can't the Adobe Flash player send key strokes it doesn't handle to the browse in which it is run

  - by jim.e.clark

  I'm a heavy web user that uses the address bar constantly while browsing the web. I often use Ctrl + T to open a new tab or Ctrl + D to move focus to the address bar so it is very annoying that these shortcut keys do not work when a Flash object has focus on the active browser tab. I would happily give up all keyboard handling in the Flash Player in exchange for having keystrokes sent to the browser. In fact, as someone who has worked in software development for over 15 years it is hard to believe that Flash doesn't pass common browser shortcut keys to the browser or have an option to do so. So my question is this: Am I missing some option, some Flash shortcut key or some Firefox add-on that will alleviate my suffering?

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• Thin virtual host [migrated]

  - by Adam Ryczkowski

  My work setup relies on old Windows XP. Now, when Windows XP isn't supported by new hardware, it's getting harder and harder to buy a notebook on which Windows XP can run natively with all essential hardware (wireless cards, graphics, sound etc). Since I don't expect my personal setup to turn away from Windows XP any time soon, I'm investigating the following trick: why not buy any decent hardware which Linux can fully utilize, and use it as a virtual host for a guest session with e.g. Windows XP. I like using hibernation, so I prefer this Linux to be as thin as possible, only enough to support VirtualBox, KVM or any other virtualization software. Question: Are there any "standard" ways to do this, like Linux distributions aimed specifically on being light virtualization host?

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• Running Non-profit Web Applications on Cloud/Dedicated Hosting [closed]

  - by cillosis

  Possible Duplicate: How to find web hosting that meets my requirements? I often times build web applications purely because I enjoy it. I like building useful tools or open source applications that don't come with a price tag. That being said, many of these applications can be quite complex requiring services beyond shared hosting (ex. specific PHP extensions). This leaves me with two options: Make the web application less complex and run on shared hosting. Fork out money for cloud or dedicated/VPS hosting. Considering the application is free (I don't make money off of it intentionally), the money for hosting comes out of my own pocket. I know I am not alone in this sticky situation. So the question is, what are the hosting options that provide more advanced features such as shell access via SSH, ability to install specific software/extensions (ex. if I wish to use a NoSQL DB such as Redis, MongoDB, or Cassandra), etc., at a free or low price point? I know free usually equates to bad/unreliable hosting -- but it's not always the case. There are a couple providers with free plans I know of: Amazon EC2 - Free micro-instance for 1 year AppHarbor - Cloud based .NET web application hosting w/ free plan. What else is available for hosting of non-profit applications?

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• Windows 7 USB power lose after a few seconds / minutes

  - by Stefan Dunn

  My friend's computer has a problem where the USB ports causes problems with the power of some devices connected to the computer. The USB mouse has no problems, however the Wireless Adapter looses power after around 20 seconds of use and USB Flash Drives cause the computer to either freeze, lose power (and become unresponsive) or become disconnected (still shown in Device Manager, but not in My Computer) when trying to transfer any type of file to / from the computer. I have a suspicion it's the Motherboard but could it also be a Software problem? Tried a new case, RAM, CPU and GFX Card which had no effect. The problem occurs on both the Front USB and Back (Motherboard) USB Ports. UPDATE: Tried the USB devices with an Ubuntu Live CD and they work fine, could this mean it's a problem with Windows (x64)?

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• Bluetooth Issues Ubuntu 13.10

  - by Eduardo

  I have a bluetooth headset which works perfectly on Ubuntu 13.04. Now I update to 13.10, and here is what's happing: After installing blueman, bluetooth-suport, pulseaudio-module-bluetooth and so on, I can find my device, pair it and connect to the headset service. But the device does not appear on the Sound Settings, so I just can't select it as input/output device. In other words, it's connected but "useless". So, searching around for solutions, I found a software called stream2ip. With this I can connect the device and it appears on the Sound Settings, the sound plays on the device as well, but I microphone does not work, even when selected on the settings, also the A2DP option still not working. Stream2ip isn't a solution at all, I mean everything was working without it in the previous Ubuntu version. Maybe I'm missing something, and I hope someone could give me any hint. And formally, the question: How can I get the A2DP output option and the input working again, on the Ubuntu 13.10? Thanks!

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• How can I configure a Linksys EA4500 + usb printer for network printing (without connect cloud)

  - by Larry Kyrala

  The documentation and classic firmware (2.0.37) for Cisco's Linksys EA4500 is a bit sparse on setup details. It says I can connect a USB-printer, but then goes on to try to sell "Connect Cloud" remote management software. I don't want that. I just want to know how to set this up with the existing advanced firmware. Is it possible? AFAIK, to setup a IPP or LDP printer, there is usually some kind of queue configuration on the server (i.e. the ea4500 in this case), but I can't find it in the firmware. I also have been unable to find any existing protocols from win7 or mac osx. (windows network share, IPP/LDP etc.) I'm curious if I need to have the "Storage" accounts active and connect to my router either via the local IP or router name. There's a lot of unknowns here; it would help to know how this particular router actually works.

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• Persistent "held broken packages" error

  - by stoplan

  sudo apt-get update && sudo apt-get install netflix-desktop gives the error The following packages have unmet dependencies: netflix-desktop : Depends: wine-browser-installer but it is not going to be installed E: Unable to correct problems, you have held broken packages. but dpkg --get-selections | grep hold shows nothing. I'm running 12.04 64-bit. I've followed the directions in How do I resolve unmet dependencies?: Confirmed that main, universe, restricted and multiverse software sources are enabled sudo apt-get clean sudo apt-get -f install (returning '0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.') sudo dpkg --configure -a sudo apt-get -f install (again '0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.) sudo apt-get -u dist-upgrade (0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.) used Y PPA Manager to check for duplicate ppas (none found) [Edit] I have had the same error with other packages. Here's the output requested by Alaa: sudo apt-get install wine-browser-installer Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: wine-browser-installer : Depends: wine-compholio (= 1.5.19~precise1) E: Unable to correct problems, you have held broken packages.

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• How to search for a tester?

  - by MainMa

  As a freelance developer, a few times I tried to find some testers to be able to let them test my software/web applications. If I try to find them, it's because most of the customers are not intended to hire external testers and don't see why this can benefit to them, so products are UI-untested and buggy. I tried lots of things. Discussion boards for IT people, specific websites for people who search for a job. Every time I clearly precise that I'm looking for product testers. I completely failed to find anybody for this job. I found instead two types of people: Non IT people who try to qualify as testers, but don't have enough skills for that, and don't really know what testing is and how to do it, Programmers, who are skilled as programmers, but not as testers, and who mostly don't understand neither what testing is about (or think it's the same thing as code review, or it consists in writing unit tests). Of course, they submit general programmers resumes, where they describe their high experience in Assembler and C++, but don't tell anything about anything related to the job of a tester. What I'm doing wrong? Isn't it called "tester"? Is there at least a tester job, different from general programming job? Is there any precise requirement to require from each candidate which can eliminate non IT people and general programmers?

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• How to "restart/repair" an USB port?

  - by Click Ok

  My laptop has two USB ports, but one is broken, so I use a USB hub in the other good USB port. In that USB hub, I use a mouse and keyboard. Suddenly, that USB port doesn't detect the mouse and the keyboard (even with the light of the hub is on), and the only solution that I found is restarting the laptop. But just some minutes and the keyboard and mouse goes undetected again... Is there some method, software, etc. to "restart/repair" the USB port without restarting the PC?

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• Which algorithms/data structures should I "recognize" and know by name?

  - by Earlz

  I'd like to consider myself a fairly experienced programmer. I've been programming for over 5 years now. My weak point though is terminology. I'm self-taught, so while I know how to program, I don't know some of the more formal aspects of computer science. So, what are practical algorithms/data structures that I could recognize and know by name? Note, I'm not asking for a book recommendation about implementing algorithms. I don't care about implementing them, I just want to be able to recognize when an algorithm/data structure would be a good solution to a problem. I'm asking more for a list of algorithms/data structures that I should "recognize". For instance, I know the solution to a problem like this: You manage a set of lockers labeled 0-999. People come to you to rent the locker and then come back to return the locker key. How would you build a piece of software to manage knowing which lockers are free and which are in used? The solution, would be a queue or stack. What I'm looking for are things like "in what situation should a B-Tree be used -- What search algorithm should be used here" etc. And maybe a quick introduction of how the more complex(but commonly used) data structures/algorithms work. I tried looking at Wikipedia's list of data structures and algorithms but I think that's a bit overkill. So I'm looking more for what are the essential things I should recognize?

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• w00t! First post!

  - by blaird

  So, I busted my old blog and hadn't been keeping up with it. Decided it would be easier on me to use software that I didn't maintain, so several months ago I signed up for a GWB account. You are a witness to procrastination at its finest!  I was remarking to my friend Abby that I hadn't written anything in ages, that I've typed a bunch in the last 5 years or so, but that the typing belonged to someone else as work product, was boring technical mumbo jumbo, or was only good before it spoiled, that project/job/technology/tweet based freshness window that us geeks have to deal with. In short, I just didn't feel like it. So forgive the rambling sentences and my grammatical failures, you have Abby to thank ;) On the technology front I've been working with WPF, WCF and a whole lot of other alphabet soup in terms of patterns. I'm starting to get spoiled on Visual Studio 2010, and may have made a mistake by evaluating the ultimate version. Because I'm a .NET geek and an outdoor geek, expect a hodgepodge. It's nearly Easter, which for the garden means a whole lot of things. I've already started getting seed out, and started working soil. It feels good to get real dirt on your hands.

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• How to use auto-discovery with iDRAC Enterprise?

  - by jwiz

  All I want to do is: have "auto discovery" enabled on my iDRAC enterprise at the factory rack the server, cable iDRAC to dhcp-enabled management network have the iDRAC DHCP, find the "Provisioning Server", and get updated with login credentials (for us to use with racadm, idrac webui, etc.) I don't need to do any configuring of the system, install OS, or anything else. I just want idrac to dhcp out of the box, and end up with an account that can be used to login. All the docs I can find on Dell's site refer to a "Provisioning Server", but I honestly can't tell if they have some reference product, or if they only have software that "integrates" with other vendor's existing management systems. I'd be happy to set up whatever is needed, I just can't find something that explicitly describes the process (only references to the fact that it is supported).

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• Laptop and 2 screens: use screens but not monitor display

  - by ClarkeyBoy

  Hi, I have 1 VGA socket on my laptop, and currently have that in use by a large screen. At some point in the future I would like to get another one of these screens and use both screens in dual screen mode but not use my laptop display (to be honest my laptop display is pretty rubbish as its like 2/3s the size of my screen - even if I had the choice to use all 3 I probably wouldn't want to). Is it possible to achieve this? If so, what do I need by way of hardware / software, and how much do you reckon it should cost me? Thanks in advance. Regards, Richard

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• Looking for a free/cheap backup solution on OSX for NTFS external HDD [closed]

  - by Steve Middleton

  Hi, I'm looking for an incremental backup system on OSX that plays nice with USB NTFS-formatted external HDDs. I an currently using NTFS-3G (http://macntfs-3g.blogspot.com/) to work with the HDD, but since Time Machine doesn't work with NTFS drives, I have just been manually copying files from my HDD to back it up (ugh). I need to use an NTFS drive because I am going back and forth between Windows machines at my school and a mac at home. I have no permissions at my school to install any Windows software, so I am forced to find a OSX solution. Please -- any help you can give me would be greatly appreciated! Thanks!

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• How to set acpi=off for installation?

  - by Johan Helgø

  I'm trying to install Ubuntu 12.04 LTS 64bit from a USB created in Windows using the recommended software from pendrivelinux. The USB is tested on two laptops and works fine. The install does not work on my desktop PC, it either hangs with lots of text on the screen, or it just gives me a screen with garbled colors. Right now it hangs on "[3.925311] Initializing USB Mass Storage driver...", but it hangs on different spots every time I try. I know that acpi=off will fix this. On older versions, there used to be a pink screen with the icon of a keyboard, at that screen I could press ESC, and I would then get a long list of languages, I could choose English, and then I would get options for setting acpi=off, then install without any problems. This new install menu does not have those options. The (now black and white) "Installer boot menu"'s advanced options is blank. There simply are no advanced options. If I go to help, then press F6, I get to a help screen describing the different boot parameters. I see examples of writing "Install acpi=off" However, writing "install acpi=off" it gives an error saying "could not find kernel image: install". How can I install Ubuntu 12.04 with acpi=off? (Oh, btw, nothing happens if I press F6 in the "Installer boot menu")

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• AIX network parameters to close TCP sockets of unplugged devices

  - by ADD Geek

  Hi there We have an AIX box, running what we call in banking "ATM Switch" not the ATM networking switch, but the bank ATM driver. where we have some ATM machines connected to two server processes. The problem is, when we disconnect any of these machines, the netstat -na| grep <port number> command shows that the socket established for this disconnected device is still established, we have to manually send a command from the software to make the socket aware that it is not live anymore. Is there a parameter on tcp level to make this connection aware within a minute or two that this device is not connected anymore? we had the following parameters set with root privileges: no -o tcp_keepidle=1000 no -o tcp_keepcnt=2 no -o tcp_keepintvl=150 no -o tcp_finwait2=100 it was originally having the default values. but even after we changed these parameters and restarted the server processes, the problem was still there.

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• Sweden: Hot Java in the Winter

  - by Tori Wieldt

  No, it's not global warming, but for some reason Sweden is a hotbed of great Java developers and great Java conferences in the winter. First, all three Swedish Java Champions are on Computer Sweden's 100 Best Swedish Developers List. You can read the full Sweden's Top 100 Developers article *if* you can read Swedish (or want to use Google Translate). Congratulations to:  Jonas Bonér, CTO Typesafe Skills: In recent years worked with solutions for scalability and availability. Previously, most between programs and compilers. Other qualifications: Located behind the framework Aspectwerkz and Akka platform for developing parallel, scalable and fault-tolerant software in Scala and Java. Rickard Oberg, Neo Technology Skills: Java, and the framework in Java EE and graph databases. Other qualifications: Founder of open source projects Xdoclet and Webwork. The latter is now called Struts second Rickard Oberg wrote the basics of the application server JBoss. Founder of Senselogic and architect of CMS and portal product SiteVision. Launched frameworkQi4j. Been a speaker at Java Zone JavaPolis, Jfokus, Øredev. Mattias Karlsson Skills: Java. Good at agile system development methods and architecture. Activity: telecom, banking, finance and insurance. Other qualifications: Runs Javaforum Stockholm. Arranges the conference Jfokus.  Frequent speaker at major international conferences such as JavaOne. Holds the title Java Champion. Also, Sweden is home to some top-notch Java Developer conferences during the Winter: jDays Gothenburg, Sweden, Dec 3-5. jDays, a dynamic Java developer conference, comes to Gothenburg. In addition to conference and presentations, visitors can join any courses in Java and related technologies for free.  Jfokus Stockholm, Sweden, Feb 4-6. Jfokus is the largest annual conference for everyone who works with Java in Sweden. The conference is arranged together with Javaforum, the Stockholm JUG.  Thanks to all the Java community who keep the Java hot in Sweden!

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• ODF (Open Document Format) para ISVs - 16/Dez/10

  - by Paulo Folgado

  Os ISVs (Independent Software Vendors) sentem frequentemente necessidade de incluir nas suas aplicações uma funcionalidade de exportação de informação - uma carta, uma tabela com dados financeiros, um gráfico, etc - para que possa ser trabalhada externamente com ferramentas ditas de Produtividade num 'desktop' (também designadas por 'Suites de Office'). Nessas situações são confrontados com a necessidade de elegerem que formato deve ser usado para essa exportação de dados, sendo a escolha mais usual a utilização dos formatos do Microsoft Office. Contudo, se fôr essa a sua única opção, estarão a auto excluir-se de um mercado em crescimento constituído pelos clientes que utilizam outras ferramentas de produtividade, nomeadamente as que são baseadas no standard ISO Open Document Format (ODF), como é o caso do Open Office. Este seminário tem por objectivo dar aos parceiros ISVs da Oracle: Uma visão sobre o mercado actual de 'suites' de Office e dos standards usados pelos principais fornecedores de soluções A estratégia da Oracle para o Open Office Razões para deverem suportar a norma ODF Como suportar ODF nas suas aplicações Agenda O mercado actual das Suites Office Os standards actuais "de facto" e oficiais - MS-Office, OOXML e ODF Que produtos usam o ODF hoje Estratégia Oracle para o Open Office Porquê suportar ODF nas aplicações Como adaptar as aplicações actuais à utilização de ODF Local: Oracle - Lagoas ParkData: 16 de DezembroDuração: 1/2 diaHorário: 9:30 - 12:00 Inscrições: Email, ou pelo telefone 211929708 Para mais informações, por favor contacte Claudia Costa via Email ou telefone 214235027.

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• Insert Special Characters & Coding in Online Forms in Firefox

  - by Asian Angel

  If you are active in forums or comment areas on different websites then you most likely use some type of special characters, HTML, or other code throughout the day. Now you can easily insert commonly used “items” with the SKeys extension for Firefox. Your New Special Text Edit Bar After installing the extension you will see the new toolbar that has been added to your browser. These are the kinds of text that can be added to online comment areas, forums, or other website areas that allow their use: Special characters HTML tags BB codes Wiki characters All that you will need to do is click on the appropriate special character or code to insert it into the website text area. The first two toolbar items are each singular in their function and insert the following types of text. A look at the special characters available for your use. The wiki code menu. The HTML menu… And the BB code menu. Here is a quick sample using the HTML menu…much better than doing it manually. This should definitely help speed things up throughout the day. Our only disappointment during testing was not being able to add additional items (i.e. characters, tags) to the toolbar at this time. Conclusion While a new toolbar may not be for everyone this extension can certainly prove useful when you need to quickly add special characters or coding in website text areas. Links Download the SKeys extension (Mozilla Add-ons) Similar Articles Productive Geek Tips Quick Tip: Use Tab Characters in Textarea Boxes in FirefoxUse Special Characters in WindowsUsing Password Phrases For Better SecuritySearch For Rows With Special Characters in SQL ServerExpand Text Areas in Web Forms in Firefox TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Enable Check Box Selection in Windows 7 OnlineOCR – Free OCR Service Betting on the Blind Side, a Vanity Fair article 30 Minimal Logo Designs that Say More with Less LEGO Digital Designer – Free Create a Personal Website Quickly using Flavors.me

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• Insert Special Characters & Coding in Online Forms in Firefox

  - by Asian Angel

  If you are active in forums or comment areas on different websites then you most likely use some type of special characters, HTML, or other code throughout the day. Now you can easily insert commonly used “items” with the SKeys extension for Firefox. Your New Special Text Edit Bar After installing the extension you will see the new toolbar that has been added to your browser. These are the kinds of text that can be added to online comment areas, forums, or other website areas that allow their use: Special characters HTML tags BB codes Wiki characters All that you will need to do is click on the appropriate special character or code to insert it into the website text area. The first two toolbar items are each singular in their function and insert the following types of text. A look at the special characters available for your use. The wiki code menu. The HTML menu… And the BB code menu. Here is a quick sample using the HTML menu…much better than doing it manually. This should definitely help speed things up throughout the day. Our only disappointment during testing was not being able to add additional items (i.e. characters, tags) to the toolbar at this time. Conclusion While a new toolbar may not be for everyone this extension can certainly prove useful when you need to quickly add special characters or coding in website text areas. Links Download the SKeys extension (Mozilla Add-ons) Similar Articles Productive Geek Tips Quick Tip: Use Tab Characters in Textarea Boxes in FirefoxUse Special Characters in WindowsUsing Password Phrases For Better SecuritySearch For Rows With Special Characters in SQL ServerExpand Text Areas in Web Forms in Firefox TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Enable Check Box Selection in Windows 7 OnlineOCR – Free OCR Service Betting on the Blind Side, a Vanity Fair article 30 Minimal Logo Designs that Say More with Less LEGO Digital Designer – Free Create a Personal Website Quickly using Flavors.me

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• Virtualbox PXE Boot Failing with a Windows Server 2008 R2 Server

  - by Vbitz

  Some fast help on this would be good, I have been on this problem for 14 hours. In a Virtualbox test environment I have 2 virtual machines networked together using a internal network (no traffic runs though the host, it is all at a software level). One is a fresh client with 512mb of ram and a dual core set-up, the other is the server with 1.5GB of ram and running server 2008 r2. The server is configured as a dns server, dchp server, domain controller and also serves PXE booting though WDS (Windows Deployment Services). Both machines can see each other and I am able to start a network boot. The issue comes at the second to last stage of the pre windows PE install. On TFTP download of boot.sdi it starts it but stops during the boot process.

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• Xperia handset - cannot send files using bluetooth

  - by Sandeepan Nath

  My friend has a Sony Ericsson Xperia (most probably X8) handset which is an Android based smartphone. He is not able to send files through bluetooth but able to receive. I don't exactly remember the version of Android which he is currently having. He has tried to download and install the required update using the same phone (he has internet connected) from http://www.sonyericsson.com but not able to install it. So, he asked me to help him. Which version of Android do you think he has? Does it seem like he does not have Android 2.1 installed. It is written here (click on Xperia X8) that If your phone already has Android 2.1, you can use your mobile network* or a WiFi connection to download the software. Is it possible that he does not have updated Android and so not able to download? If so, does he need to upgrade to Android 2.1 first? Should it be done by connecting it to a PC?

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