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  • New White Paper: Advanced Uses of Oracle Enterprise Manager 12c (published AUGUST 2013)

    - by PorusHH_OCM11g10g
    Friends,I am pleased to say a new Oracle white paper of mine has been published on 1st August 2013: White Paper: Advanced Uses of Oracle Enterprise Manager 12c This white paper includes information on EM12c Release 3 (12.1.0.3) and Managing Database 12c with EM12c Release 3.This white paper is also currently visible in the main Oracle Enterprise Manager page:http://www.oracle.com/us/products/enterprise-manager/index.htmlHappy Reading!!Regards,Porus.

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  • Oracle Developer Day: "Die Oracle Datenbank in der Praxis"

    - by Ulrike Schwinn (DBA Community)
    Im neuen Jahr finden wieder Oracle Developer Days in verschiedenen Städten statt!  In dieser speziell von der BU DB zusammengestellten Veranstaltung erfahren Sie viele Tipps und Tricks aus der Praxis und werden zu folgenden Themen auf den neuesten Stand gebracht: - Die Unterschiede der Editionen und ihre Geheimnisse - Umfangreiche Basisausstattung auch ohne Option - Performance und Skalierbarkeit in den einzelnen Editionen - Kosten- und Ressourceneinsparung leicht gemacht - Sicherheit in der Datenbank - Steigerung der Verfügbarkeit mit einfachen Mitteln - Der Umgang mit großen Datenmengen - Cloud Technologien in der Oracle Datenbank Ein Ausblick auf die Funktionen der für 2013 geplanten neuen Datenbank-Version rundet den Workshop ab. Termine, Agenda,Veranstaltungsorte und Anmeldung finden Sie hier. Melden Sie sich noch heute zur Veranstaltung an - die Teilnahme ist kostenlos!

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  • Einladung zum Oracle Partner Day 2012

    - by A&C Redaktion
    EINLADUNG: ORACLE PARTNER DAY GERMANY - 29. Oktober 2012: COMMERZBANK ARENA, Frankfurt Sehr geehrter Oracle Partner, volle Kraft voraus! Unsere Neuausrichtung und Zusammenfassung der Ressourcen, die Sie sicherlich aufmerksam verfolgt haben, ist nun abgeschlossen. Wir sind sehr überzeugt davon, dass wir alle gemeinsam von diesen Veränderungen nachhaltig profitieren werden. Nur ein Stichwort dazu: „One Oracle Red Stack“. Oracle Alliances & Channels und seine Partner können ab sofort das komplette Oracle Produktportfolio bestehend aus Oracle Software Technology, Oracle Applications und Oracle Hardware anbieten – bei bestmöglichem Support aus unserer neuen Organisation. Mein Name ist Christian Werner. Ich bin seit einigen Wochen verantwortlich für alle Alliances & Channels Bereiche in Deutschland. Frau Silvia Kaske leitet jetzt den kompletten A&C Bereich in Europe North in der Funktion als Senior Director Europe North Alliances & Channel Sales. Willkommen an Bord! Was Sie als Oracle Partner davon erwarten können? Wir haben alle unsere Kräfte konzentriert. Aus drei eigenen Bereichen wird ein großes Ganzes. Für Sie bedeutet das: fokussiertes Wachstum, geballte Kompetenz und Supportinfrastruktur. Abgestimmte Prozesse und kürzere Zeiten für Approvals. Wir meinen: Die Zeit ist reif, um jetzt gemeinsam den Hebel auf „Volle Kraft voraus“ zu legen. Und die Bedingungen für Sie sind besser als jemals zuvor, wenn Sie Ihre Kundenbasis erweitern oder neue Marktbereiche erschließen wollen. Leinen los: Kommen Sie zum Oracle Partner Day, wenn Sie wissen wollen, was sich für Sie verbessern wird: am 29. Oktober 2012 in der Commerzbank Arena in Frankfurt. Treffen Sie Ihr neu aufgestelltes A&C-Team. Erleben Sie die Produktneuheiten von der Oracle Open World in San Francisco (30. September bis 4. Oktober 2012) aus erster Hand. Nutzen Sie das neue Speed Dating-Format mit ausgewählten Oracle Experten vor Ort – für konkrete Fragen zu Vertrieb und Produkten. Ganz besonders freue ich mich, dass dieses Jahr Jürgen Kunz, SVP Technology Northern Europe & Country Leader Germany, als Keynote Speaker dabei sein wird. Ich lade Sie ganz herzlich ein und freue mich, Sie in Frankfurt zu begrüßen! Die Teilnahme ist für Sie als Oracle Partner selbstverständlich kostenfrei. Hier finden Sie weitere Informationen zum Oracle Partner Day sowie die unkomplizierte Anmeldemöglichkeit. Ich freue mich auf Sie! Ihr Christian WernerSenior Director Alliances & Channels Germany Übrigens: Direkt nach dem Oracle Partner Day findet der Oracle Day für Endkunden statt. Sie als Partner können natürlich gemeinsam mit Ihren Kunden an dieser Veranstaltung teilnehmen. Bitte melden Sie sich schnell an, da die Plätze limitiert sind. Hier finden Sie weitere Infos zum Oracle Day.

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  • Oracle acquires Pillar Data Systems

    - by nospam(at)example.com (Joerg Moellenkamp)
    So far it was an investment of Larry Ellison, but now it's part of Oracle: Oracle has acquired Pillar Data Systems.. You will find more information in the press release.. As i already smell some of the comments:Pillar Data Systems is majority owned by Oracle CEO Larry Ellison. The evaluation and negotiation of the transaction was led by an independent committee of Oracle's Board of Directors. The transaction is structured as a 100% earn-out with no up-front payment.

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  • Sign up Today for User Feedback Sessions at Oracle OpenWorld and JavaOne 2012

    - by Lionel Dubreuil
    You’re Invited to Sign Up for Oracle Usability Feedback Sessions SIGN UP TODAY to get the most from your conference experience by participating in a usability feedback session where your expertise will help Oracle develop outstanding products and solutions. The Oracle User Experience team is conducting a Usability Evaluation on publishing and accessing Oracle Enterprise Repository content when building SOA projects in JDeveloper. We are asking Developers and Architects who build or integrate applications using SOA Suite to take a look at the interaction between JDeveloper with the Enterprise Repository.  We are looking for feedback on the interaction between JDeveloper and Oracle Enterprise Repository so that we may improve the User Interface in a future release. The feedback sessions will be conducted during the Oracle OpenWorld and JavaOne Conferences, at the Intercontinental Hotel in San Francisco, CA. Sessions will last 1 hour and will be held on Monday, October 1 through Wednesday, October 3, 2012. This event fills up quickly, and space is limited. If you are interested in participating, please send an email to gozel.aamoth-AT-oracle-DOT-com with the following information: Identification Name: _________________________________ Company Name:  _________________________ Job Title: Email: Phone Number (work, mobile, include country code): Which conference are you attending? _____Oracle OpenWorld _____JavaOne Have you ever participated in usability activities with Oracle or any of its subsidiaries? ____Yes; specify __________________________________________________ ____No Are you currently using JDeveloper? ____Yes ; specify version(s): _______________________________ ____No How long have you used JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years Are you currently using SOA features in JDeveloper? ____Yes ____No How long have you used SOA features in JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years How often do you use SOA features in JDeveloper? ____ Daily ____ 2 - 3 times a week ____ Once a week  ____ Once a month or less Briefly describe the types of SOA tasks you use JDeveloper to perform: _____________________________________ _____________________________________ Please list your availability If you know your availability; please let me know which day you would prefer to participate, Monday, Tuesday or Wednesday. Limited sessions are available on each day, and each session lasts 1 hour. Thank you for taking the time to complete this questionnaire.  It will help us match you to the best suited feedback session. Once we receive your email, we will contact you to set up a time and day for participation. You'll find more information about our on-site lab on the VoX (Voice of User Experience) blog, and on our Events page at Usable Apps.

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  • Sign up Today for User Feedback Sessions at Oracle OpenWorld and JavaOne 2012

    - by Lionel Dubreuil
    You’re Invited to Sign Up for Oracle Usability Feedback Sessions SIGN UP TODAY to get the most from your conference experience by participating in a usability feedback session where your expertise will help Oracle develop outstanding products and solutions. The Oracle User Experience team is conducting a Usability Evaluation on publishing and accessing Oracle Enterprise Repository content when building SOA projects in JDeveloper. We are asking Developers and Architects who build or integrate applications using SOA Suite to take a look at the interaction between JDeveloper with the Enterprise Repository.  We are looking for feedback on the interaction between JDeveloper and Oracle Enterprise Repository so that we may improve the User Interface in a future release. The feedback sessions will be conducted during the Oracle OpenWorld and JavaOne Conferences, at the Intercontinental Hotel in San Francisco, CA. Sessions will last 1 hour and will be held on Monday, October 1 through Wednesday, October 3, 2012. This event fills up quickly, and space is limited. If you are interested in participating, please send an email to [email protected] with the following information: Identification Name: _________________________________ Company Name:  _________________________ Job Title: Email: Phone Number (work, mobile, include country code): Which conference are you attending? _____Oracle OpenWorld _____JavaOne Have you ever participated in usability activities with Oracle or any of its subsidiaries? ____Yes; specify __________________________________________________ ____No Are you currently using JDeveloper? ____Yes ; specify version(s): _______________________________ ____No How long have you used JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years Are you currently using SOA features in JDeveloper? ____Yes ____No How long have you used SOA features in JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years How often do you use SOA features in JDeveloper? ____ Daily ____ 2 - 3 times a week ____ Once a week  ____ Once a month or less Briefly describe the types of SOA tasks you use JDeveloper to perform: _____________________________________ _____________________________________ Please list your availability If you know your availability; please let me know which day you would prefer to participate, Monday, Tuesday or Wednesday. Limited sessions are available on each day, and each session lasts 1 hour. Thank you for taking the time to complete this questionnaire.  It will help us match you to the best suited feedback session. Once we receive your email, we will contact you to set up a time and day for participation. You'll find more information about our on-site lab on the VoX (Voice of User Experience) blog, and on our Events page at Usable Apps.

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  • What is a good support knowledge base tool?

    - by Guillaume
    I have been searching for a tool to help my team organize its knowledge for resolving recurring support cases. I know this question will probably be closed, but I'll try my change anyway because I know that I can have some good answers about that. Context: our team is developing and supporting an huge applications (lots of different screens and workflow processes. We already have a good tool for managing our documentation, but we are struggling with support cases. Support action involve often quite a lot of manual steps to fix stuff and the knowledge for these actions is more 'oral transmission' than modern tools. We need an efficient way to store them in a knowledge base to be able to retrieve similar cases based on patterns (a stacktrace, an error message, a component name, a workflow step, ...) and ranked by similarity. Our wiki search is not very powerful when it come to this kind of search and the team members don't want to 'waste' time writing a report that will never be found... Do you know efficient knowledge base tool for this kind of use case ?

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  • Additional new material WebLogic Community

    - by JuergenKress
    Oracle Cloud Application Foundation 12c Helps Customers Deliver Next-Generation Applications on a Mission-Critical Cloud Platform In a recent online event, Oracle and industry speakers introduced Oracle Cloud Application Foundation 12c, including Oracle WebLogic 12.1.2 and Oracle Coherence 12.1.2.  Read More Team Spotlight: Mike Lehmann, Vice President of Product Management Meet the team behind Oracle Fusion Middleware. In this edition, we speak to Mike Lehmann, Oracle’s vice president of product management for Oracle Cloud Application Foundation, Oracle WebLogic Server, Oracle Coherence, Java Cloud Services, and Java Platform, Enterprise Edition. Read More New and Free: Learn Oracle Application Development Framework Mobile Online at Your Convenience Are you ready to go mobile? Check out this new tutorial from Oracle’s ADF Academy - Developing Applications with Oracle Application Development Framework Mobile. New: Oracle JDeveloper 12c and Oracle Application Development Framework 12c Announcing Oracle JDeveloper 12c and Oracle Application Development Framework 12c. New capabilities include HTML5, better Maven support, Git support, new Oracle ADF Faces components, improved REST support, Enterprise JavaBeans/Java Persistence API, and the latest support for Oracle WebLogic Server 12.1.2. Get more details and download. New: Oracle Enterprise Pack for Eclipse 12c The best Eclipse-based tools for Oracle WebLogic and Oracle Coherence continue to get better. Check out the latest Oracle WebLogic and Oracle Coherence support, improved Oracle Application Development Framework support, Maven, and more. Register: Oracle WebLogic Devcast Series Join us for the upcoming Oracle WebLogic Devcast webcast. Oracle GlassFish Server 3.1.2 and 2.1.1 updates  & An Overview of JSON-P & Comprehensive Free Java EE 6 Video Tutorial! Java ME Embedded 3.3 and Java ME Software Development Kit (SDK) 3.3 Now Available - Optimized for microcontrollers and other resource-constrained devices, this release reduces "core plumbing" for an app, and includes more information about memory and network usage critical for low-power apps. JDK 8 Early Access Releases now available JDK 8 Early Access Developer Documentation - Get the latest documentation changes to the Java Developer Guides and the Java Tutorials - Blog NetBeans IDE 7.4 Beta - This release extends HTML5 features to Java EE and PHP application development, introduces new support for Hybrid HTML5 development on Android and iOS platforms, and preview support for JDK 8. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Oracle Gave Me a Chance - ECEMEA Internship Programme

    - by FelixWehmeyer
    My name is Mohammad Raad and I started in the One Year Training program with Oracle on March 1, 2012. I graduated on September 2011 and started searching for a job. Starting your career, as you all know, is hard because some companies see you as a fresh graduate lacking experience and no one is willing to invest in you. I used to check the recruitment websites daily to see if there were openings to apply to, but unfortunately no one wanted to hire a zero year experience fresh graduate. One day I saw Oracle’s 1 year internship program advertised and that was what I needed. I applied but expected nothing to happen because I was used to applying and getting no replies, but they called and that was the start! I had my first interview over the phone and decided to go to Qatar and to continue to search for a job. Two weeks after arriving at Qatar, Oracle called me for a second interview in Lebanon so I booked a ticket on the same day because my interview was the next day I had my interview and went back to Qatar. On January 2012, I heard from Oracle that I was accepted and they choose me for this program, it was a day I will not forget! Starting on 1st March 2012, I was full of energy, willing to do anything to gain experience and prove that I can do it. What really give me a big push is my colleagues’ motivation and support especially from Youssef Halawi, my mentor and Rami Mattar because they believe in me and track my progress day-by-day. At Oracle, I meet customers, attend meetings, demos and presentations, partners’ events and online trainings. Now I’m focusing on a specific product that I really liked and aim to master by the end of my internship. So dear readers wish me good luck! I know that I will get the experience that I want, because from Oracle, a leader in its industry, you have the chance to grab experience as much as you can handle, simply because there are no limits to excellence. Do you want to find out more about the open roles within Oracle? Follow us on https://campus.oracle.com.

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  • Oracle OpenWorld Latin America 2012 - Middleware Session

    - by Roberto Monteiro
    Oracle Fusion Middleware PaaS and Oracle Java Cloud Service   Roberto Monteiro, Senior Sales Consultant, OracleIn this session, learn how Oracle Fusion Middleware platform as a service (PaaS) can supercharge productivity with instant access to a platform for developing and deploying business applications in the cloud, complete with integrated security and database access. See how these capabilities are used by Oracle Java Cloud Service.  Dec 4 - 17:15 - Mezzanine: Room 7

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  • Oracle Excellence Awards 2012

    - by A&C Redaktion
    Spezialisierte Partner können sich ab sofort bis 29. Juni als „Specialized Partner of the Year“ bewerben. Damit honoriert Oracle diejenigen OPN Partner in EMEA, die sich mithilfe der Spezialisierung besonders ausgezeichnet haben, sei es durch einen hohen Mehrwert für deren Endkunden oder innovativen Lösungen und Services. Voraussetzung für eine Bewerbung ist mindestens eine abgeschlossene Spezialisierung in diesen sieben Kategorien: Specialized Partner of the Year: Database Specialized Partner of the Year: Applications Specialized Partner of the Year: Middleware Specialized Partner of the Year: Industry Specialized Partner of the Year: Oracle Accelerate Specialized Partner of the Year: Servers and Storage Systems Specialized Partner of the Year: Oracle on Oracle Der Gewinner eines “Specialized Partner of the Year” EMEA Awards erhält 5.000 US-Dollar MDF und vielfältige Möglichkeiten, sich in Szene zu setzen. Wie auch im letzten Jahr wird der Award wieder auf der Oracle OpenWorld in San Francisco überreicht. Interviews, Videos, Werbung, Berichte im Oracle Magazine und ein kostenloser Konferenzpass sind natürlich inklusive. Wie immer, gilt die Bewerbung für den EMEA-Award gleichzeitig als Bewerbung für den deutschen Partner-Award 2012, der auf dem Oracle Partner Day (im Herbst nach der OpenWorld) verliehen wird. Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Die Nominierung Ihres erfolgreichen Projektes muss diesmal hier auf Englisch eingereicht werden, da eine internationale Jury entscheidet. Beschreiben Sie Ihr Projekt so ausführlich wie möglich, damit sich die Juroren ein gutes Bild Ihrer Leistungen und Services machen können. Wenn Sie hierbei Unterstützung benötigen, fragen Sie einfach Ihren Channel Manager. Denn: Je aussagekräftiger Ihre Unterlagen sind, desto höher ist Ihre Chance zu gewinnen! Alle Informationen zu den diesjährigen Awards finden Sie auf der Oracle Excellence Awards Website. Wir drücken Ihnen die Daumen!

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  • Oracle Excellence Awards 2012

    - by A&C Redaktion
    Spezialisierte Partner können sich ab sofort bis 29. Juni als „Specialized Partner of the Year“ bewerben. Damit honoriert Oracle diejenigen OPN Partner in EMEA, die sich mithilfe der Spezialisierung besonders ausgezeichnet haben, sei es durch einen hohen Mehrwert für deren Endkunden oder innovativen Lösungen und Services. Voraussetzung für eine Bewerbung ist mindestens eine abgeschlossene Spezialisierung in diesen sieben Kategorien: Specialized Partner of the Year: Database Specialized Partner of the Year: Applications Specialized Partner of the Year: Middleware Specialized Partner of the Year: Industry Specialized Partner of the Year: Oracle Accelerate Specialized Partner of the Year: Servers and Storage Systems Specialized Partner of the Year: Oracle on Oracle Der Gewinner eines “Specialized Partner of the Year” EMEA Awards erhält 5.000 US-Dollar MDF und vielfältige Möglichkeiten, sich in Szene zu setzen. Wie auch im letzten Jahr wird der Award wieder auf der Oracle OpenWorld in San Francisco überreicht. Interviews, Videos, Werbung, Berichte im Oracle Magazine und ein kostenloser Konferenzpass sind natürlich inklusive. Wie immer, gilt die Bewerbung für den EMEA-Award gleichzeitig als Bewerbung für den deutschen Partner-Award 2012, der auf dem Oracle Partner Day (im Herbst nach der OpenWorld) verliehen wird. Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Die Nominierung Ihres erfolgreichen Projektes muss diesmal hier auf Englisch eingereicht werden, da eine internationale Jury entscheidet. Beschreiben Sie Ihr Projekt so ausführlich wie möglich, damit sich die Juroren ein gutes Bild Ihrer Leistungen und Services machen können. Wenn Sie hierbei Unterstützung benötigen, fragen Sie einfach Ihren Channel Manager. Denn: Je aussagekräftiger Ihre Unterlagen sind, desto höher ist Ihre Chance zu gewinnen! Alle Informationen zu den diesjährigen Awards finden Sie auf der Oracle Excellence Awards Website. Wir drücken Ihnen die Daumen!

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  • Free Virtual Developer Day: Oracle Fusion Development on July, 10th

    - by Lionel Dubreuil
    Simpler Java Development with Oracle ADF and Fusion Middleware. Join a free online developer day where you can learn about the various components that make up the Oracle Fusion Middleware development platform including Oracle WebCenter, Business Intelligence, BPM and more! Online seminars, hands-on lab and live chats with our technical staff is available directly from your computer.  Register now and join us on July 10th: https://oracle.6connex.com/portal/fusiondev/login?langR=en_US

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  • Free Virtual Developer Day: Oracle Fusion Development on July, 10th

    - by Lionel Dubreuil
    Simpler Java Development with Oracle ADF and Fusion Middleware. Join a free online developer day where you can learn about the various components that make up the Oracle Fusion Middleware development platform including Oracle WebCenter, Business Intelligence, BPM and more! Online seminars, hands-on lab and live chats with our technical staff is available directly from your computer.  Register now and join us on July 10th: https://oracle.6connex.com/portal/fusiondev/login?langR=en_US

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  • Oracle Service Cloud May 2014 Release – Focus on your driving by JP Saunders

    - by Tuula Fai
    The next time you’re twiddling dials on your car’s dashboard to get the air to blow in the right direction, and the right song to play on the stereo, while pulling on the wires to charge your phone and punching in passwords to re-sync your hands-free headset to take a call, consider this… Does having a better dashboard UI in your car improve your driving performance? The Tesla car has one of the most modern and intuitive dashboards in any commercial car today. It is actually based on the design of a smart phone, which can download apps and updates directly from the cloud.  The 17” touchscreen, Lynx-based dashboard totally integrates all channels and devices, allowing the driver to focus on the smooth driving and power of this luxury (toy) car.  What the folks at Tesla didn't do was avoid the complexity of our needs. Instead, they streamlined them. And, while we might not all be able to afford a Tesla, their approach demonstrates that a modern UI approach can ultimately make a positive difference in our lives and businesses.  This is why the productivity and effectiveness of a Modern Contact Center is many times greater than that of a traditional contact center. Agents in a Modern Contact Center get to focus on the task at hand, the customer engagement, rather than stumbling their way through Lego blocks of complexity.  The Oracle Service Cloud is a modern approach to customer service that empowers your agents to achieve greater focus on improving your operational and strategic success through streamlined business processes.  Here are some of the recent May 2014 release highlights to the Oracle Service Cloud: Performance Enhanced Desktop UI A modern agent desktop interface that optimizes clumsy tasks, logins, screens and workflows and is optimized for agent and system performance. Improvements include performance for drag-and-drop configurable views, saved searches, and improved caching for high-speed performance even during disconnected or slow internet access.  Customer Experience Routing A streamlined automatic way to connect the right customer need to the best agent skills, based on multidimensional variables such as product skills, language skills, workload, call volume to optimize the connection and resolution experience. On-The-Go Mobile Improvements to the Agent mobile app that extend connectivity to websites, and customer surveys that are mobile-ready and rendered for any device, and ensure the customer’s voice is captured while the insight is still top of mind.  Infused Social Engagement Enhancements to infused social capabilities allow agents to respond in social threads directly from within the agent desktop, with the information becoming part of the incident record for automatic actions (such as replay or escalate) triggered off the response. Front-End Siebel Contact Center The market leading online Web Customer Self-Service interface from the Oracle Service Cloud, is now out-of-the-box ready for Oracle Siebel customers. Deploy a new online web self-service interface in a matter of weeks to have customers self-serve and self-solve answers, with escalated incidents routed directly into the Oracle Siebel Contact Center. For more information on the latest enhancements for the Oracle Service Cloud, please see the Oracle Service Cloud May 2014 Capabilities and Benefits. Related blogs: Oracle Service Cloud Feb 2014

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  • Oracle Enterprise Manager 12c webcast-ok

    - by lsarecz
    Az elmúlt hetekben sajnos kicsit hanyagoltam a blog írást. Igyekszem újraindítani, csakúgy mint kollégám. Elso bejegyzésként szeretném felhívni az üzemeltetés iránt érdeklodok figyelmét, hogy a héten több Oracle Enterprise Manager 12c webcast lesz, melyekre elozetes regisztráció szükséges az alábbi linkeken: Oracle Enterprise Manager 12c Automated Agent Deployment November 29. 17 óra Perform a Zero Downtime Upgrade to Oracle Enterprise Manager 12cNovember 30. 17 óra Oracle Enterprise Manager Ops Center: Global Systems Management Made EasyDecember 1. 19 óra

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  • Oracle Developer Day: Die Oracle Datenbank in der Praxis

    - by A&C Redaktion
    Im neuen Jahr finden wieder Oracle Developer Days in verschiedenen Städten statt! In dieser speziell von den Database-Kollegen zusammengestellten Veranstaltung erfahren Sie viele Tipps und Tricks aus der Praxis und werden zu folgenden Themen auf den neuesten Stand gebracht: Die Unterschiede der Editionen und ihre Geheimnisse Umfangreiche Basisausstattung auch ohne Option Performance und Skalierbarkeit in den einzelnen Editionen Kosten- und Ressourceneinsparung leicht gemacht Sicherheit in der Datenbank Steigerung der Verfügbarkeit mit einfachen Mitteln Der Umgang mit großen Datenmengen Cloud Technologien in der Oracle Datenbank Ein Ausblick auf die Funktionen der für 2013 geplanten neuen Datenbank-Version rundet den Workshop ab. Termine, Agenda,Veranstaltungsorte und Anmeldung finden Sie hier. Melden Sie sich noch heute zur Veranstaltung an - die Teilnahme ist kostenlos!

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  • Part 8: How to name EBS Customizations

    - by volker.eckardt(at)oracle.com
    You might wonder why I am discussing this here. The reason is simple: nearly every project has a bit different naming conventions, which makes a the life always a bit complicated (for developers, but also setup responsible, and also for consultants).  Although we always create a document to describe the technical object naming conventions, I have rarely seen a dedicated document  with functional naming conventions. To be precisely, from my stand point, there should always be one global naming definition for an implementation! Let me discuss some related questions: What is the best convention for the customization reference? How to name database objects (tables, packages etc.)? How to name functional objects like Value Sets, Concurrent Programs, etc. How to separate customizations from standard objects best? What is the best convention for the customization reference? The customization reference is the key you use to reference your customization from other lists, from the project plan etc. Usually it is something like XXHU_CONV_22 (HU=customer abbreviation, CONV=Conversion object #22) or XXFA_DEPRN_RPT_02 (FA=Fixed Assets, DEPRN=Short object group, here depreciation, RPT=Report, 02=2nd report in this area) As this is just a reference (not an object name yet), I would prefer the second option. XX=Customization, FA=Main EBS Module linked (you may have sometimes more, but FA is the main) DEPRN_RPT=Short name to specify the customization 02=a unique number Important here is that the HU isn’t used, because XX is enough to mark a custom object, and the 3rd+4th char can be used by the EBS module short name. How to name database objects (tables, packages etc.)? I was leading different developer teams, and I know that one common way is it to take the Customization reference and add more chars behind to classify the object (like _V for view and _T1 for triggers etc.). The only concern I have with this approach is the reusability. If you name your view XXFA_DEPRN_RPT_02_V, no one will by choice reuse this nice view, as it seams to be specific for this CEMLI. My suggestion is rather to name the view XXFA_DEPRN_PERIODS_V and allow herewith reusability for other CEMLIs (although the view will be deployed primarily with CEMLI package XXFA_DEPRN_RPT_02). (check also one of the following Blogs where I will talk about deployment.) How to name Value Sets, Concurrent Programs, etc. For Value Sets I would go with the same convention as for database objects, starting with XX<Module> …. For Concurrent Programs the situation is a bit different. This “object” is seen and used by a lot of users, and they will search for. In many projects it is common to start again with the company short name, or with XX. My proposal would differ. If you have created your own report and you name it “XX: Invoice Report”, the user has to remember that this report does not start with “I”, it starts with X. Would you like typing an X if you are looking for an Invoice report? No, you wouldn’t! So my advise would be to name it:   “Invoice Report (XXAP)”. Still we know it is custom (because of the XXAP), but the end user will type the key “i” to get it (and will see similar reports starting also with “i”). I hope that the general schema behind has now become obvious. How to separate customizations from standard objects best? I would not have this section here if the naming would not play an important role. Unfortunately, we can not always link a custom application to our own object, therefore the naming is really important. In the file system structure we use our $XXyy_TOP, in JAVA_TOP it is perhaps also “xx” in front. But in the database itself? Although there are different concepts in place, still many implementations are using the standard “apps” approach, means custom objects are stored in the apps schema (which should not cause any trouble). Final advise: review the naming conventions regularly, once a month. You may have to add more! And, publish them! To summarize: Technical and functional customized objects should always follow a naming convention. This naming convention should be project wide, and only one place shall be used to maintain (like in a Wiki). If the name is for the end user, rather put a customization identifier at the end; if it is an internal name, start with XX…

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  • Oracle OpenLux Seminar on December 8, 2011 at Espace Namur in Hamm

    - by Yves Moriceau
    You are kindly invited to experience the Oracle vision on the future at the Oracle OpenLux Seminar on December 8th 2011, from 9:00 to 14:00 at the Artisan Confiseur Namur in Hamm. If you want to have more details on this seminar and you wish to register please folow the link: http://www.artdcom.com/oracle/general/2011-openlux-seminar-details.html We look forward to meeting you on December 8th. Oracle Luxembourg

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  • Cannot start Oracle XE 11gR2 Net Listener and Database on Ubuntu 13.04

    - by hydrology
    I have been following the setup step on this article for installing Oracle XE 11g R2 on Ubuntu 13.04. The environment variables PATH, ORACLE_HOME, ORACLE_SID, NLS_LANG ORACLE_BASE have all been set up correctly. simongao:~ 06:16:38$ echo $PATH /usr/lib/lightdm/lightdm:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/home/simongao/adt-bundle-linux-x86_64-20130219/sdk/platform-tools:/u01/app/oracle/product/11.2.0/xe/bin simongao:~ 06:18:36$ echo $ORACLE_HOME /u01/app/oracle/product/11.2.0/xe simongao:~ 06:23:29$ echo $ORACLE_SID XE simongao:~ 06:23:35$ echo $ORACLE_BASE /u01/app/oracle simongao:~ 06:23:37$ sudo echo $LD_LIBRARY_PATH /u01/app/oracle/product/11.2.0/xe/lib simongao:~ 06:23:48$ echo $NLS_LANG /u01/app/oracle/product/11.2.0/xe/bin/nls_lang.sh However, when I try to startup the service, I receive the following error information. simongao:~ 06:18:40$ sudo service oracle-xe start Starting Oracle Net Listener. Starting Oracle Database 11g Express Edition instance. Failed to start Oracle Net Listener using /u01/app/oracle/product/11.2.0/xe/bin/tnslsnr and Oracle Express Database using /u01/app/oracle/product/11.2.0/xe/bin/sqlplus.

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  • Nike Achieves Scalability and Performance with Oracle Coherence & Exadata

    - by Michelle Kimihira
    Today, we are featuring a customer interview with with Nicole Otto, Senior Director, Consumer Digital Tech at Nike who talks about how they achieved scalability and performance with Oracle Coherence and Oracle Exadata.    Additional Information Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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  • My Oracle Support 6.3 - Knowledge Highlights

    - by JanSyss
    My Oracle Support 6.3 was released over the weekend (13-Oct-2012), and with that we released 30+ enhancements and 60+ bug fixes. Most important changes Search Suggestions are auto-correcting spelling errors, more suggestions for 'how to' type questions, enhanced usability to see the suggested additional terms. Improved Knowledge Base region on the My Oracle Support dashboard: recent searches from this region now retain the search attributions (e.g. pre-selected products or release). Search Tip: if the Knowledge Base region doesn't show up as the first region in the right column on the My Oracle Support dashboard, consider personalizing your dashboard to put it first, so that you right there for searching. Specifying the product you are researching an issue for, with optionally version and task as well, makes searches in the majority of the cases more precise. for more information, see my comments in my previous blog on the topic: https://blogs.oracle.com/supportportal/entry/mos_6_2_release Better support for searches on ORA-600 & ORA-700: no longer a difference in results between searching on 'ORA-600 [Arg1]' and 'Ora-00600: Internal Error Code, Arguments: [Arg1]'.

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  • ATG Live Webcast Dec. 13th: EBS Future Directions: Deployment and System Administration

    - by Bill Sawyer
    This webcast provides an overview of the improvements to Oracle E-Business Suite deployment and system administration that are planned for the upcoming EBS 12.2 release.   It is targeted to system administrators, DBAs, developers, and implementers. This webcast, led by Max Arderius, Manager Applications Technology Group, compares existing deployment and system administration tools for EBS 12.0 and 12.1 with the upcoming functionality planned for EBS 12.2. This was a very popular session at OpenWorld 2012, and I am pleased to bring it to the ATG Live Webcast series.  This session will cover: Understanding the Oracle E-Business Suite 12.2 Architecture Installing & Upgrading EBS 12.2 Online Patching in EBS 12.2 Cloning in EBS 12.2 Date:             Thursday, December 13, 2012Time:             8:00 AM - 9:00 AM Pacific Standard TimePresenter:   Max Arderius, Manager Applications Technology Group Webcast Registration Link (Preregistration is optional but encouraged) To hear the audio feed:   Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              103194To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  593672805If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training here. If you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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