The Other "C" in CRM
- by john.burke@oracle.com
By Brian Dayton on April 5, 2010 7:04 PM
Folks who know me know that I rarely, if ever, talk politics. And I never talk politicians. Having grown up in a household with one parent leaning left and the other leaning to the right it was the best way to keep the peace.
This isn't about politics. It's about "constituents" and the need to improve…