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  • Reminder: Oracle Linux 5 Exams Soon To Retire

    - by Brandye Barrington
    This is a reminder that Oracle will retire Oracle Linux System Administration (1Z0-403) and Oracle Linux Fundamentals (1Z0-402) on October 31, 2013. We will also re-release exam 1Z0-402 as Oracle Linux Fundamentals (1Z0-409) on November 1, 2013. New Oracle Linux 5 and 6 OCA and OCP certifications are now available. Existing certification holders should note that these retirements suspend the delivery of any further exams, but do not affect your certification. If you currently hold a certification earned by one of these exams, your credential remains fully valid. Retiring Certification Path Oracle Linux Administrator Certified Associate Retiring Exam 1Z0-402 Oracle Linux Fundamentals (this will be re-released as Oracle Linux Fundamentals (1Z0-409) and lead to the  Oracle Linux Certified Implementation Specialist certification.) 1Z0-403 Oracle Linux System Administration These exams will continue to be offered through October 31, 2013. Candidates pursuing these certification paths must successfully complete the required certification exams by this date. Re-takes will not be available after this date. For more information, see Oracle Certification retirements. For more information on the new exams and certifications, see the Oracle Certification Blog.

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  • Topeka Dot Net User Group (DNUG) Meeting &ndash; April 6, 2010

    - by Robz / Fervent Coder
    Topeka DNUG is free for anyone to attend! Mark your calendars now! SPEAKER: Troy Tuttle is a self-described pragmatic agilist, and Kanban practitioner, with more than a decade of experience in delivering software in the finance and health industries and as a consultant. He advocates teams improve their performance through pursuit of better practices like continuous integration and automated testing. Troy is the founder of the Kansas City Limited WIP Society and is a speaker at local area groups on team related topics. He currently works as a Project Lead Consultant with AdventureTech Group of Kansas City, KS. TOPIC: Why Kanban? Kanban is receiving a large amount of attention recently. What does it offer compared to other approaches? Answering that question may require you to hit the “reset” button on previously held biases and assumptions. Kanban blends Lean thought with ideas from first generation agile methodologies. To get started with Kanban, we will examine what steps are necessary to establish a transparent, work-limited, pull system. We will highlight the perils of allowing too much work-in-progress and how it affects development performance. Once established, Kanban teams need only a few metrics and tools to monitor their performance and improvement. WHERE: Federal Home Loan Bank Topeka on the Security Benefit Campus – Directions? WHEN: 11:30 AM - 1:00 PM on April 6th, 2010 REGISTER: http://topekadotnet.wufoo.com/forms/topeka-dnug-meeting-attendance/ ADDITIONAL INFO: As always, please sign in and out of FHLBank to help them with their accountability. Please park in the visitors section at the front of the building when you arrive. If  there are no spots in visitors you may park in the overflow lot at the far east end of the facility.  Lunch will be provided and we will have some great door prizes!

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  • Learn More About the Scalability, Uptime, and Agility of MySQL Cluster

    - by Antoinette O'Sullivan
    Learn more about the uncompromising scalability, uptime, and agility of MySQL Cluster by taking the authentic MySQL Cluster training course. During this three day class, you will learn how to properly configure and manage the cluster nodes to ensure high availability, how to install the different nodes as well as get a better understanding of the internals of the cluster. Events currently on the schedule for this class include:  Location  Date  Delivery Language  Wein, Austria  4 February 2013  German London, England  12 June 2013   English  Rennes, France 26 February 2013   French  Hamburg, Germany 21 January 2013   German  Munich, Germany  10 June 2013 German   Stuttgart, Germany  26 March 2013  German  Budapest, Hungary  19 June 2013  Hungarian  Milan, Italy  4 February 2013  Italy  Warsaw, Poland  18 March 2013  Polish  Barcelona, Spain  4 March 2013  Spanish  Madrid, Spain 25 February 2013   Spanish Chicago, United States  27 March 2013   English  Reston, United States  6 February 2013  English  Jakarta, Indonesia 21 January 2013  English   Singapore 18 February 2013   English To register for an event or to see further details on this or other courses in the authentic MySQL curriculum, please go to http://oracle.com/education/mysql.

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  • How should I generate and store the boundries of a cave?

    - by Bob Roberts
    I am making a small cave copter game (seriously, where did this type of game come from anyway) and I am trying to figure out how to make and store the procedural generated walls. I am thinking about creating the walls by randomly picking two points away from the center of the screen. They will be no closer than the height of helicopter and no further than the edge of the screen, weighted to prefer to go in the same direction as the point prior so I end up with stalactites and stalagmites and not just noise, at set intervals of distance. To store, perhaps parallel arrays/lists, one for distance from center to top screen and one for distance from center to bottom. Am I way off base with my thinking? I just want the cave to be varied and challenging, I just have never worked with generating data like this. Edit: Woah, I just realized that my idea would lead to a player being able to stay in the middle of the screen and win. That isn't right at all. So the very basis of how I was going to generate is wrong. Edit 2: I also realized I left out a very crucial point. Part of the mechanics of the game will let the player go backwards therefor the data structure should be continuous.

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  • AutoVue for Agile 20.2.2 Now Available!!

    - by Warren Baird
    We are happy to announce that AutoVue for Agile 20.2.2 is now available via the Oracle Software Delivery Cloud.   AutoVue for Agile 20.2.2 is a minor release within the 20.2 product family that is specifically targeted for users of Agile PLM 9. AutoVue 20.2.2 brings a number of improvements, including support for SolidWorks 2013, AutoCAD and Inventor 2014, SolidEdge ST5, and Cadence Allegro 16.6.   It also includes support for Adobe Illustrator CS4 and up.   Another improvement involves bringing our support for Oracle Linux and Java Virtual Machine versions in-line with Agile's support. Please see our previous post (https://blogs.oracle.com/enterprisevisualization/entry/autovue_20_2_2_is) for more details on the specifics introduced in AutoVue 20.2.2. Agile PLM 9.3.3 has also been released, which as part of its many improvements introduces support for associating AutoVue annotations with change request objects in Agile, and a preliminary solution using Augmented Business Visualization to allow the creation of change objects from within AutoVue.   Please see the Agile Transfer of Information sessions in the KM note 1589164.1 for more details. We will provide additional posts over the next couple of weeks providing more details on these improvements.  Until then, if you have any questions, let us know in the comments! 

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  • Oracle Value Chain Summit 2014 - Early Bird Registration Now Open

    - by Pam Petropoulos
    Get the Best Rate on the Biggest Supply Chain Event of the Year. Register Now and save $200. Join more than 1,000 of your peers at the Value Chain Summit to learn how smart companies are transforming their supply chains into information-driven value chains. This unparalleled experience will give you the tools you need to drive innovation and maximize revenue. Date: February 3-5, 2014 Location: San Jose McEnery Convention Center Click here to learn more Thought-Leading Speakers Top minds and tech experts across industries will share the secrets of their success, firsthand. Prepare to be inspired by speakers like Geoffrey Moore, business advisor to Cisco, HP, and Microsoft and best-selling author of six books, including Crossing the Chasm. Customized Experiences Choose from more than 200 sessions offering deep dives on every aspect of supply chain management: Product Value Chain, Procurement, Maintenance, Manufacturing, Value Chain Execution, and Value Chain Planning. Unrivaled Insight & Solutions Hands-on workshops, product demonstrations, and interactive breakouts will showcase new value chain solutions and best practices to help you: -  Grow profit margins -  Build products – faster and cheaper -  Expedite delivery -  Increase customer satisfaction You don't want to miss this once-a-year event. Register Now to secure the Early Bird rate of $495 - the lowest price available.

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  • The latest Oracle Social Network News from Open World

    - by me
    Highlights Oracle and Partners showcase the latest development around  Oracle Social Network  (OSN) Integration of OSN Social Fabric into Business Applications like Finance, HCM and Customer Experience Partners like Cisco WebEx, Avaya, Weemo, Lingotek and HarQen showcase OSN integration Oracle shares details around internal OSN deployment Please visit us at 2413 Moscone South  Exhibition Hall  and  experience a live OSN demo Social Fabric  Oracle Social Network socializes your Applications, Process and Content within your Enterprise. Here are some examples what is shown at Oracle Open World. Socialize the Finance department Enable Finance departments to collaborate instantly during quarter close with real-time information access Enable finance professionals in the back office to easily interact with the rest of the company Provide privacy when discussing sensitive financial results within Conversations  Socialize Human Capital Management (HCM) Promotes attainable performance goals that achieve the business objectives of the enterprise Capture expertise across the network Continuous feedback loop provided that results in productivity and innovation improvement tied to higher employee engagement OSN and Customer Experience Find the person with the best skills to assist with the issue Real-time collaboration in  context of the issue Track an Agent’s collaboration contributions Identify and contribute relevant knowledge back to the system Cisco/Webex integration The Web Conferencing tool of your choice can be integrated with OSN. In the example below you can see the integration of the Cisco WebEx solution into OSN. and sure - this works on mobile devices as well  OSN @ Oracle Oracle has deployed OSN as part of the internal Fusion CRM application rollout. After just 4 month we can see impressive usage patterns.

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  • Jumpstart your MySQL Cluster Knowledge

    - by Antoinette O'Sullivan
    Join companies in the web, gaming, telecoms and mobile areas by learning about MySQL Cluster's distributed, shared-nothing, real-time design. The 3 days, MySQL Cluster course teaches you how to configure and manage the cluster nodes to ensure high availability. Learn how to install different nodes and understand cluster internals. Here is a sample of some events on the schedule for this course:  Location  Date  Delivery Language  Wien, Austria  4 February, 2013 German   Prague, Czech Republic  10 December, 2012 Czech   London, England  12 December, 2012 English   Hamburg, Germany  21 January, 2013  German  Stuttgart, Germany  26 March, 2013  German  Budapest, Hungary  4 December, 2012  Hungarian  Warsaw, Poland  10 December, 2012  Polish  Lisbon, Portugal  3 December, 2012 European Portugese   Barcelona, Spain  19 November, 2012 Spanish   Madrid, Spain  25 February, 2013 Spanish   Jakarta, Indonesia  21 January, 2013 English   Singapore  29 October, 2012 English   Chicago, United States  27 March, 2013  English  Reston, United States  6 February, 2013  English For more information on the authentic MySQL curriculum go to http://oracle.com/education/mysql

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  • The NEW MySQL for Developers Course

    - by Antoinette O'Sullivan
    Just Released - The new MySQL for Developers training course.  This 5 day course covers everything a developer needs to know when planning, designing and implementing applications using MySQL, with realistic examples using languages such as Java and PHP. This course gives an in-depth coverage of statements that access and modify data, and shows the student how to design and create other MySQL objects such as triggers, views, and stored procedures. You can take this course: From your desk as a live virtual offering. There are over 800 events on the schedule so you should find one in a timezone near you. The virtual events are also delivered in many languages including English, German, Korean, Latin American Spanish, ... In a classroom. Here is a sample of events on the schedule:  Location  Date  Delivery Language  Prague, Czech Republic 8 October 2012 Czech  Warsaw, Poland 5 November 2012 Polish  Wien, Austria  12 November 2012 German  London, England 15 October 2012 English  Bern, Switzerland  11 April 2013 German  Zurich, Switzerland 14 November 2012 German  Milan, Italy 19 November 2012  Italian  Rome, Italy  15 October 2012  Italian  Gummersbach, Germany  11 February 2013 German  Hamburg, Germany  12 November 2012  German Munich, Germany  10 June 2013  German  Lisbon, Portugal 26 November 2012 European Portuguese  Porto, Portugal 18 February 2013 European Portuguese  Nairobi, Kenya  19 November 2012  English  Madrid, Spain  10 December 2012  Spanish Petaling Jaya, Malaysia  15 October 2012  English  Bangkok, Thailand  29 October 2012  English For further information on the Authentic MySQL Curriculum, to register for an event or express interest in an additional event, go to http://oracle.com/education/mysql.

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  • Tree Surgeon 2.0 - The future on the T4 Express

    - by Malcolm Anderson
    If you've never been a fan of TreeSurgeon (http://treesurgeon.codeplex.com/) then skip this post.However, if have been there have been some interesting developments over the last couple of years.The biggest one is T4Recently Bill Simser wrote a detailed post about the potential future of tree surgeon, called "Tree Surgeon - Alive and Kicking or Dead and Buried" He raised the question:Times have changed. Since that last release in 2008 so much has changed for .NET developers. The question is, today is the project still viable? Do we still need a tool to generate a project tree given that we have things like scaffolding systems, NuGet, and T4 templates. Or should we just give the project its rightful and respectful send off as its had a good life and has outlived its usefulness.For myself, the answer is, keep it.I've spent the last couple of years doing agile engineering coaching and architecture and from my experience, I can tell you, there are a lot of shops out there that would benefit from having Tree Surgeon as a viable product.  Many would benefit simply from having the software engineering information that is embedded in the tree surgeon site be floating around their conversation.Little things like, keep all of your software needed to run the build, with the build in the version control system.Have your developers and the build system using the same build.Have a one-touch buildSeparate your code from your interfacePut unit tests in first, not lastI've seen companies with great developers suffer from the problems that naturally come from builds taking 3 and 4 hours to run.  It takes work to get that build down to 10 minutes, but the benefits are always worth it.  Tree Surgeon gives you a leg up, by starting you off with a project that you can drop into your Continuous Integration system, right out of the box.Well, it used to be right out of the box.  Today, you have to play with the project to make it work for you, but even with the issues (it hasn't been updated since 2008) it still gives you a framework, with logical separations that you can build from.If you have used Tree Surgeon in the past, take a few minutes and drop a comment about what difference it made in your development style, and what you are doing differently today because of it.

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  • Keeping files that are often changed in sync between desktop and laptop

    - by N.N.
    I'm looking for a way to keep a desktop and a laptop in sync. What I want to keep in sync are some folders, mainly ~/Documents, that are changed often when working on them. If it matters I can connect to my desktop from anywhere via an URL but my laptop is harder to access since it might be behind NAT and such. I have been looking at Ubuntu One but it seems to not go well with working on documents written in LaTeX. If I work on a .tex file in the Ubuntu One directory and compile it (with pdflatex) every now and then (as often as every 10 sec when working) it will create several new files including a pdf which are uploaded to Ubuntu One and this seems stupid since it will create continuous upload when working on .tex files. I also usually keep .tex documents version controlled by git and then every commit (which also can happen frequently) will cause upload (by changes in ./.git) so that it happens continuously when working. Another example is editing images that are saved often. What I think would be best is for sync to happen every tenth minute or at the end of every working session (but there might be some other way to handle this?).

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  • Learning Programming during the job?

    - by Hossein
    Introduction: I have read and heard advice, about learning programming by accepting programming projects. I need real assistance to understand this, because: Problem: Although, it would seem to me that one would gain much more technical knowledge by doing, real world projects, if one doesn't know much about a technology, it would add much more risk to the actual delivery of the final product! Even the smallest of real world projects could be too much for a newbie. There is a contradiction here: You need to know the job to do it! and It's recommended to do the job, in order to learn it! Question: Any personal experiences in this case would be very pleasant to know while describing: How new was the subject to you? didn't have a clue at all? Or, did you have experience with similar technologies? Was it a solo project or were you in a team? If team, then did others help you with learning it? Did it work as expected? Did you deliver on time? Do you recommend this approach to others as well?

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  • Discovering Your Project

    - by Tim Murphy
    The discovery phase of any project is both exciting and critical to the project’s success.  There are several key points that you need to keep in mind as you navigate this process. The first thing you need to understand is who the players in the project are and what their motivations are for the project.  Leaving out a key stakeholder in the resulting product is one of the easiest ways to doom your project to fail.  The better the quality of the input you have at this early phase the better chance you will have of creating a well accepted deliverable. The next task you should tackle is to gather the goals for the project.  Specifically, what does the company expect to get for the money they are about to layout.  This seems like a common sense task, but you would be surprised how many teams to straight to building the system.  Even if you are following an agile methodology I believe that this is critical. Inventorying the resources that already exists gives you an idea what you are going to have to build and what you can leverage at lower risk.  This list should include documentation, servers, code repositories, databases, languages, security systems and supporting teams.  All of these are “resources” that can effect the cost and delivery schedule of your project. Finally, you need to verify what you have found and documented with the stakeholders and subject matter experts.  Documentation that has not been reviewed is actually a list of assumptions and we all know that assumptions are the mother of all screw ups. If you give the discovery phase of your project the attention that it deserves your project has a much better chance of success. I would love to hear what other people find important for this phase.  Please leave comments on this post so we can share the knowledge. del.icio.us Tags: Project discovery,documentation,business analysis,architecture

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  • What is the basic loadout for an open source web developer?

    - by DeveloperDon
    Thus far, I have mainly been an embedded developer, but I am interested in having the flexibility to do mobile and web development as well. I think my tools should include the following, but probably a lot more. LAMP stack. Java IDEs like Eclipse and IntelliJ. JS frameworks like Dojo, Node.JS, AngularJS, (is it better to mix or commit to one?). Cloud solutions like EC2 and Azure (again, ok to mix or better to commit to one?). Google APIs. Continuous integration server. Source control tools with Git for new work, SVN, CVS, +others for imports. FTP server. Unit test runners. Bug trackers. OOAD modeling tools or plug-ins? Graphic design tools? Hosting services. XML / JSON / other markup? Content management, SEO? I am also interested to know if there are tools where it might be better to mix, match, or support all available (maybe for source control) and others where the full focus should be on one (maybe Java vs. C# or Windows vs. Linux vs. MacOS). Perhaps some of these questions need context of whether the projects will be greenfield (just pick favorite) or maintenance (no choice, each project continues legacy, sometimes with a poor tools).

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  • Develop and Use Applications with MySQL and PHP

    - by Antoinette O'Sullivan
    Want to develop and use applications with PHP and the MySQL database? Consider taking the MySQL and PHP: Developing Dynamic Web Applications training course. Before taking this course you should: Understand how HTML files are assembled Understand fundamental PHP syntax Have some programming experience (preferably PHP) Have some experience with relational databases Have some knowledge of Object-Oriented Programming This 4-day live, instructor-led course is perfect for developers who use PHP and MySQL to build and maintain their websites and who want to learn how PHP and MySQL can be used to rapidly prototype and deploy dynamic websites. You can take this course as a: Live-virtual event: Take this event from your own desk, no travel required, choosing from a selection of virtual events already on the schedule. In-class event: Travel to an education center to take this course. Below is a selection of events already on the schedule.  Location  Date  Delivery Language  Jakarta, Indonesia  3 December 2013 English   Rome, Italy  5 May 2014 Italian   Turin, Italy 17 March 2014  Italian   Warsaw, Poland 12 November 2013  Polish   Madrid, Spain  16 December 2013  Spanish  Tunis, Tunisia 17 March 2014  French For more information on the authentic MySQL curriculum, go to http://oracle.com/education/mysql.

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  • Partner Webcast - Oracle Taleo Cloud Service - 12 Dec 2012

    - by Thanos
    Talent Intelligence is the insight companies need to unlock the power of their most critical asset – their people. CEOs are charged with driving growth, and the one ingredient to growth that’s common across all industries and regions - both in good economic times and in bad – is people. In every economic environment, Talent Intelligence is a company’s biggest lever for driving growth, innovation and customer success. Oracle Taleo Cloud Service provides a comprehensive suite of SaaS products that help companies manage their investment in people by improving their Talent Intelligence. The Oracle Taleo Cloud Service enables enterprises and midsize businesses to recruit top talent, align that talent to key goals, manage performance, develop and compensate top performers, and turn today's best performers into tomorrow's leaders. Join us to find out more about the industry's broadest cloud-based talent management platform. Agenda: Oracle HCM Footprint Taleo value proposition Taleo quick tour Why invest in Taleo resources Demonstrating Taleo Q&A REGISTER NOW Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24 hours prior to start time may not receive confirmation to attend. Duration: 1 hour For any questions please contact us at [email protected]. Visit our ISV Migration Center blog Or Follow us @oracleimc to learn more on Oracle Technologies, upcoming partner webcasts and events. Existing content available YouTube - SlideShare - Oracle Mix.

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  • Business Accelerators for Oracle BI Applications

    - by Mike.Hallett(at)Oracle-BI&EPM
    "Using the Oracle Business Accelerators across projects …, our deliveries are now 50% faster than traditional implementations.” "Oracle Application Implementation is now within reach for Small to Medium Businesses who want a faster, cheaper & better … implementation.   Oracle Business Accelerators (OBA) has made it possible.” Find out more @ OBA for BI Applications   {partner single sign-on required} Oracle Business Accelerator (OBA) kits are now available for BI Applications, configured for both: ·        E-Business Suite, and ·        JD Edwards E1. This has resources to help partners to sell and deliver tightly scoped OBI-Application implementation projects with low risk and high margin in a few weeks; with huge potential to up-sell many add on services to your delighted client. For example, select “Oracle BI Applications ” & “E-Business Suite - R12.1.1”, and then the “OBA Project Consultant” gets the following self-guided tutorials and access to a comprehensive delivery kit:

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  • Freescale One Box Unboxing (then installing Java SE Embedded technology)

    - by hinkmond
    So, I get a FedEx delivery the other day... "What cool device could be inside this FedEx Overnight Express Large Box?" I was wondering... Could it be a new Linux/ARM target device board, faster than a Raspberry Pi and better than a BeagleBone Black??? Why, yes! Yes, it was a Linux/ARM target device board, faster than anything around! It was a Freescale i.MX6 Sabre Smart Device Board (SDB)! Cool... Quad Core ARM Cortex A9 1GHz with 1GB of RAM. So, cool... I installed the Freescale One Box OpenWRT Linux image onto its SD card and booted it up into Linux. But, wait! One thing was missing... What was it? What could be missing? Why, it had no Java SE Embedded installed on it yet, of course! So, I went to the JDK 7u45 download link. Clicked on "Accept License Agreement", and clicked on "jdk-7u45-linux-arm-vfp-sflt.tar.gz", installed the bad boy, and all was good. Java SE Embedded 7u45 on a Freescale One Box. Nice... Hinkmond

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  • Oracle Solutions supporting ICAM deployments

    - by user12604761
    The ICAM architecture has become the predominant security architecture for government organizations.  A growing number of federal, state, and local organizations are in various stages of using Oracle ICAM solutions.  The relevance of ICAM has clearly extended beyond the Federal ICAM mandates to any government program that must enable standards based interoperability like health exchanges and public safety.  The state government endorsed version of ICAM was just released with the NASCIO SICAM Roadmap. ICAM solutions require an integrated security architecture.  The major new release in August of Oracle Identity Management 11gR2 focuses on a platform approach to identity management.  This makes it easier for government organizations to acquire and implement a comprehensive ICAM solution, rather than individual products.  The following analysts reports describe the value of the Oracle Solutions: According to The Aberdeen Group:  “Organizations can save up to 48% deploying a platform of  (identity management) solutions when compared to deploying point solutions” IDC Product Flash, July 2012:  “Oracle may have hit the home run grand slam in identity management recently with the announcement of Oracle Identity Management 11g R2." For additional information on the Oracle ICAM solutions, attend the Webcast on October 10, 2012:  ICAM Framework for Enabling Agile, Service Delivery. Visit the Oracle Secure Government Resource Center for information on enterprise security solutions that help government safeguard information, resources and networks.

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  • Get Unlimited Oracle Training for Your Team for an Entire Year

    - by KJones
    Written By Amit Kumar, Senior Director Oracle University Digital Training  Oracle University has been in the training business for a long time (over 30 years!) and has worked with many Oracle customers over the years.  We understand that getting your teams trained on the latest Oracle technologies is not always easy. Training becomes more challenging when you have remote teams, team members with different skill levels or experienced team members who just need the content that covers the latest product features. It can also be challenging to predict your training needs for the year, making it all the more difficult to provide training in a timely manner. Oracle Unlimited Learning Subscription is the Answer We’ve listened to our customers and we’ve worked hard to put together a flexible training solution that enables team members to get the training that addresses their individual needs, right when they need it. This new Oracle Unlimited Learning Subscription provides teams with one year of unlimited access to: •    All of Oracle's Training On Demand video courses for in-depth product training •    All of Oracle's Learning Streams, which provide fresh product content from Oracle experts for continuous learning •    Live connections with Oracle's top instructors  •    Dedicated labs for hands-on practice The Oracle Unlimited Learning Subscription is 100% digital, giving you maximum flexibility. It simplifies how you plan and budget for your team training.  Learning Oracle and staying connected with Oracle really has never been easier. Take a tour and contact your Oracle University representative today to learn more and request a demo. 

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  • Aberdeen 10/25 Webcast: Service Excellence and the Path to Business Transformation

    - by Charles Knapp
    The uncertain economy has had a sustained impact on service organizations and processes. The impact has contributed to new complexities - new customer engagement channels, enhanced user and customer expectations, rapidly evolving technologies, increased competition, and increased compliance and regulatory mandates. Yet many organizations have embraced these challenges by investing in and transforming customer service to evolve, differentiate, and thrive under current constraints. What is their secret? Transforming Support Centers into Profit Centers According to the recent Aberdeen research report, “Service Excellence and the Path to Business Transformation”, service is now viewed as a strategic profit center at nearly 70% of organizations. As customers demand improved service, in terms of speed, efficiency and reliability, an organization's success has become increasingly dependent on optimizing the customer ownership experience. Those service organizations focused on providing easy, consistent, and relevant interactions across the customer lifecycle, including service and support delivery, are experiencing higher levels of customer acquisition and retention and are achieving better revenue and margin growth rates.  Don't miss this opportunity to learn how to transform to provide the next generation of service offerings. Click here to register now for the webcast and download a complimentary copy of this informative new research paper.

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  • The 2012 JAX Innovation Awards

    - by Janice J. Heiss
    A new article, now up on otn/java, titled “The 2012 JAX Innovation Awards” reports on  important Java developments celebrated by the Awards, which were announced in July of 2012. The Awards, given by S&S Media Group, aim to, "Reward those technologies, companies, organizations and individuals that make outstanding contributions to Java." The Awards fall into three categories: Most Innovative Java Technology, Most Innovative Java Company, and Top Java Ambassador. In addition, a finalist who did not win an award receives a Special Jury prize, "in acknowledgement of their unique contribution and positive impact on the Java ecosystem."The winners were: JetBrains for Most Innovative Java Company; Adam Bien as Top Java Ambassador; Restructure 101, created by Headway Software, as Most Innovative Technology; and Charles Nutter, Special Jury award. Each winner received a $2,500 prize. The five finalists in each category were invited to attend the JAX Conference in San Francisco, California. This year's winners each received a $2,500 prize. JetBrains Fellow, Ann Oreshnikova, listed her favorite JetBrains innovations: * Nullability annotations and nullability checker* CamelCase navigation and completion* Continuous Integration in grid (on multiple agents), in TeamCity* IntelliJ Platform and its language support framework* MPS language workbench* Kotlin programming languageWhen asked what currently excites him about Java, Adam Bien, winner of the Java Ambassador Award, expressed enthusiasm over the increasing interest of smaller companies and startups for Java EE. “This is a very good sign,” he said. “Only a few years ago J2EE was mostly used by larger companies -- now it becomes interesting even for one-person shows. Enterprise Java events are also extremely popular. On the Java SE side, I'm really excited about Project Nashorn.”Special Jury Prize Winner, Charles Nutter of Red Hat, remarked that, “JRuby seems to have hit a tipping point this past year, moving from ‘just another Ruby implementation’ to ‘the best Ruby implementation for X,’ where X may be performance, scaling, big data, stability, reliability, security, and a number of other features important for today's applications. Check out the complete article here.

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  • Is committing/checking in code everyday a good practice?

    - by ArtB
    I've been reading Martin Fowler's note on Continuous Integration and he lists as a must "Everyone Commits To the Mainline Every Day". I do not like to commit code unless the section I'm working on is complete and that in practice I commit my code every three days: one day to investigate/reproduce the task and make some preliminary changes, a second day to complete the changes, and a third day to write the tests and clean it up^ for submission. I would not feel comfortable submitting the code sooner. Now, I pull changes from the repository and integrate them locally usually twice a day, but I do not commit that often unless I can carve out a smaller piece of work. Question: is committing everyday such a good practice that I should change my workflow to accomodate it, or it is not that advisable? Edit: I guess I should have clarified that I meant "commit" in the CVS meaning of it (aka "push") since that is likely what Fowler would have meant in 2006 when he wrote this. ^ The order is more arbitrary and depends on the task, my point was to illustrate the time span and activities, not the exact sequence.

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  • New CAM Editor v2.3 with Open-XDX for Open Data APIs

    - by drrwebber
    Creating actual working XML exchanges, loading data from data stores, generating XML, testing, integrating with web services and then deployment delivery takes a lot of coding and effort. Then writing the documentation, models, schema and doing naming and design rule (NDR) checks and packaging all this together (such as for NIEM IEPD use). What if there was a tool that helped you do all that easily and simply? Welcome to the new Open-XDX and the CAM Editor! Open-XDX uses code-free techniques in combination with CAM templates and visual drag and drop to rapidly design your XML exchange. Then Open-XDX will automatically generate all the SQL for you, read the database data, generate and populate the valid output XML, and filter with parameters. To complete the processing solution Open-XDX works with web services and JDBC database connections as a callable module that can be deployed plug and play with your middleware stack, all with just a few lines of Java code (about 5 actually). You can build either Query/Response or Publish/Subscribe services from existing data stores to XML literally in minutes. To see a demonstration of using Open-XDX, a MySQL data store and integrating with Oracle Web Logic server please see this short few minutes video - http://youtube.com/user/TheCameditor There is also a Quick Guide available that provides more technical insights along with a sample pack download of templates and SQL that you can try for yourself. Head on over to our project resource site to learn more, download the latest CAM Editor and see links to all the resources and materials. We look forward to seeing how the developer community is able to jump start information sharing initiatives using this new innovative approach.

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  • Capturing BizTalk 2004 SQLAdapter failures

    - by DanBedassa
    I was recently working on a BizTalk 2004 project where I encountered an issue with capturing exceptions (inside my orchestration) occurring from an external source. Like database server down, non-existing stored procedure, …   I thought I might write-up this in case it might help someone …   To reproduce an issue, I just rename the database to something different.   The orchestration was failing at the point where I make a SQL request via a Response-Request Port. The exception handlers were bypassed but I can see a warning in the event log saying: "The adapter failed to transmit message going to send port "   After scratching my head for a while (as a newbie to BTS 2004) to find a way to catch the exceptions from the SQLAdapter in an orchestration, here is the solution I had.   ·         Put the Send and Receive shapes inside a Scope shape ·         Set the Scope’s transaction type to “Long Running” ·         Add a Catch block expecting type “System.Exception” ·         Set the “Delivery Notification” of the associated Port to “Transmitted” ·         Change the “Retry Count” of the associated port to 0 (This will make sure BizTalk will raise the exception, instead of a warning, and you can capture that) ·         Now capture and do whatever with the exception inside the Catch block

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