ActiveSync gives a 401.2 error
- by Justin James
Hello -
I've been struggling for a while with a problem with ActiveSync, it is giving 401.2 errors when trying to access the mailboxes. Oddly enough, clients can get to the calendars just fine. I've tried from an Android device as well as the Exchange remote connectivity troubleshooter, same error both times. Here is the configuration:
Connectivity through ISA 2006
Exchange 2007 on Windows 2008
Basic authentication is on
ISA is passing through all authentication directly to the Exchange server
The user IS allowed to get to ActiveSync in their Exchange mailbox settings
I have tried the following, without success:
* Making SSL not required
* Enabling Windows Integrated and Digest authentication
Here is an example of the errors in the IIS log:
OPTIONS /Microsoft-Server-ActiveSync/default.eas - 443 - 192.168.32.18 TestActiveSyncConnectivity 401 2 5 0
Here is what I am seeing in my trace log:
ModuleName IIS Web Core
Notification 2
HttpStatus 401
HttpReason Unauthorized
HttpSubStatus 2
ErrorCode 2147942405
ConfigExceptionInfo
Notification AUTHENTICATE_REQUEST
ErrorCode Access is denied. (0x80070005)
I'm 100% stumped. Any clues?
Thanks!
J.Ja