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• Step Aside Google

  - by David Dorf

  Step aside Google. While search will always be a huge part of the web, I can see a day in the not-too-distance future where search takes a backseat to the social graph. Links between pages will give way to relationships between people, including context like location. What does this mean for retail? It means your e-commerce strategy will slowly transition to an f-commerce strategy. Remember when a large portion of the online population was held captive inside the walls of AOL? All the commercials listed an AOL keyword, not a web address because that's where the majority of people surfed. Now, people are spending a huge amount of time in Facebook (despite Betty White's proclamation that its a big waste of time). According to Facebook, users spend 500 billion minutes per month on the site. Selling products where consumers are spending their time makes sense. The power of Like and Share are the most effective approach to marketing. More and more stores are popping up on Facebook, and soon they will be the front-end to e-commerce systems. As sites adopt the Facebook Open Graph API, users will have a harder time distinguishing the open web from their Facebook experience, including shopping. Of course e-commerce sites won't go away, but a large portion of their traffic will emanate from Facebook and in some cases Facebook will act as the front-end for the web store. Ignore Facebook Open Graph at your peril. In a Mashable article, Mitchell Harper made several predictions about how e-commerce will change based on Facebook. His five points are not far-fetched at all, so we need to watch this space carefully.

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• The Other "C" in CRM

  - by Brian Dayton

  Folks who know me know that I rarely, if ever, talk politics. And I never talk politicians. Having grown up in a household with one parent leaning left and the other leaning to the right it was the best way to keep the peace. This isn't about politics. It's about "constituents" and the need to improve the services and service levels for people--at the city, county, state/province, etc. level all the way up to national governments. As a citizen and tax payer it's also important to me that these services be provided at a reasonable cost. If there's a better and more efficient way to do something then it's my hope that a public sector organization takes advantage of technology the same way private sector companies do. Social services organizations have a complex job. They provide the services that people need, from healthcare and children's assistance to helping people find jobs. But many of these organizations are still managing these processes manually or outdated, home-grown applications that could have been written up to 30 years ago. A lot has changed in technology. On the (this is as political as I'm going to get) political front, stakeholders like you and me are expecting greater transparency on where and how funds are spent. I'll admit that most of the time, when I think about CRM systems, I think about my experience as a customer of my bank, utilities company or cable operator. But now that I'm older, have children and a house--I find myself interacting more and more with agencies and services organizations. My experiences are sometimes good and sometimes not so good. Along those lines, last week's announcement of Siebel CRM 8.2 for Public Sector caught my eye. You may not work in the public sector, but you are a constituent of some--actually a lot--of public sector organizations. I don't know which CRM systems city and county utilize but I'm going to start paying closer attention.

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• Not All “Viruses” Are Viruses: 10 Malware Terms Explained

  - by Chris Hoffman

  Most people seem to call every type of malware a “virus”, but that isn’t technically accurate. You’ve probably heard of many more terms beyond virus: malware, worm, Trojan, rootkit, keylogger, spyware, and more. But what do all these terms mean? These terms aren’t just used by geeks. They make their way into even mainstream news stories about the latest web security problems and tech scares. Understanding them will help you understand the dangers your\ hear about. Malware The word “malware” is short for “malicious software.” Many people use the word “virus” to indicate any type of harmful software, but a virus is actually just a specific type of malware. The word “malware” encompasses all harmful software, including all the ones listed below. Virus Let’s start with viruses. A virus is a type of malware that copies itself by infecting other files,  just as viruses in the real world infect biological cells and use those biological cells to reproduce copies of themselves. A virus can do many different things — watch in the background and steal your passwords, display advertisements, or just crash your computer — but the key thing that makes it a virus is how it spreads. When you run a virus, it will infect programs on your computer. When you run the program on another computer, the virus will infect programs on that computer, and so on. For example, a virus might infect program files on a USB stick. When the programs on that USB stick are run on another computer, the virus runs on the other computer and infects more program files. The virus will continue to spread in this way. Worm A worm is similar to a virus, but it spreads a different way. Rather than infecting files and relying on human activity to move those files around and run them on different systems, a worm spreads over computer networks on its own accord. For example, the Blaster and Sasser worms spread very quickly in the days of Windows XP because Windows XP did not come properly secured and exposed system services to the Internet. The worm accessed these system services over the Internet, exploited a vulnerability, and infected the computer. The worm then used the new infected computer to continue replicating itself. Such worms are less common now that Windows is properly firewalled by default, but worms can also spread in other ways — for example, by mass-emailing themselves to every email address in an effected user’s address book. Like a virus, a worm can do any number of other harmful things once it infects a computer. The key thing that makes it a worm is simply how it spreads copies of itself. Trojan (or Trojan Horse) A Trojan horse, or Trojan, is a type of malware that disguises itself as a legitimate file. When you download and run the program, the Trojan horse will run in the background, allowing third-parties to access your computer. Trojans can do this for any number of reasons — to monitor activity on your computer, to join your computer to a botnet. Trojans may also be used to open the floodgates and download many other types of malware onto your computer. The key thing that makes this type of malware a Trojan is how it arrives. It pretends to be a useful program and, when run, it hides in the background and gives malicious people access to your computer. It isn’t obsessed with copying itself into other files or spreading over the network, as viruses and worms are. For example, a piece of pirated software on an unscrupulous website may actually contain a Trojan. Spyware Spyware is a type of malicious software that spies on you without your knowledge. It collects a variety of different types of data, depending on the piece of spyware. Different types of malware can function as spyware — there may be malicious spyware included in Trojans that spies on your keystrokes to steal financial data, for example. More “legitimate” spyware may be bundled along with free software and simply monitor your web browsing habits, uploading this data to advertising servers so the software’s creator can make money from selling their knowledge of your activities. Adware Adware often comes along with spyware. It’s any type of software that displays advertising on your computer. Programs that display advertisements inside the program itself aren’t generally classified as malware. The kind of “adware” that’s particularly malicious is the kind that abuses its access to your system to display ads when it shouldn’t. For example, a piece of harmful adware may cause pop-up advertisements to appear on your computer when you’re not doing anything else. Or, adware may inject additional advertising into other web pages as you browse the web. Adware is often combined with spyware — a piece of malware may monitor your browsing habits and use them to serve you more targeted ads. Adware is more “socially acceptable” than other types of malware on Windows and you may see adware bundled with legitimate programs. For example, some people consider the Ask Toolbar included with Oracle’s Java software adware. Keylogger A keylogger is a type of malware that runs in the background, recording every key stroke you make. These keystrokes can include usernames, passwords, credit card numbers, and other sensitive data. The keylogger then, most likely, uploads these keystrokes to a malicious server, where it can be analyzed and people can pick out the useful passwords and credit card numbers. Other types of malware can act as keyloggers. A virus, worm, or Trojan may function as a keylogger, for example. Keyloggers may also be installed for monitoring purposes by businesses or even jealous spouses. Botnet, Bot A botnet is a large network of computers that are under the botnet creator’s control. Each computer functions as a “bot” because it’s infected with a specific piece of malware. Once the bot software infects the computer, ir will connect to some sort of control server and wait for instructions from the botnet’s creator. For example, a botnet may be used to initiate a DDoS (distributed denial of service) attack. Every computer in the botnet will be told to bombard a specific website or server with requests at once, and such millions or requests can cause a server to become unresponsive or crash. Botnet creators may sell access to their botnets, allowing other malicious individuals to use large botnets to do their dirty work. Rootkit A rootkit is a type of malware designed to burrow deep into your computer, avoiding detection by security programs and users. For example, a rootkit might load before most of Windows, burying itself deep into the system and modifying system functions so that security programs can’t detect it. A rootkit might hide itself completely, preventing itself from showing up in the Windows task manager. The key thing that makes a type of malware a rootkit is that it’s stealthy and focused on hiding itself once it arrives. Ransomware Ransomware is a fairly new type of malware. It holds your computer or files hostage and demands a ransom payment. Some ransomware may simply pop up a box asking for money before you can continue using your computer. Such prompts are easily defeated with antivirus software. More harmful malware like CryptoLocker literally encrypts your files and demands a payment before you can access them. Such types of malware are dangerous, especially if you don’t have backups. Most malware these days is produced for profit, and ransomware is a good example of that. Ransomware doesn’t want to crash your computer and delete your files just to cause you trouble. It wants to take something hostage and get a quick payment from you. So why is it called “antivirus software,” anyway? Well, most people continue to consider the word “virus” synonymous with malware as a whole. Antivirus software doesn’t just protect against viruses, but against all types of malware. It may be more accurately referred to as “antimalware” or “security” software. Image Credit: Marcelo Alves on Flickr, Tama Leaver on Flickr, Szilard Mihaly on Flickr     

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• Juniper Strategy, LLC is hiring SharePoint Developers&hellip;

  - by Mark Rackley

  Isn’t everybody these days? It seems as though there are definitely more jobs than qualified devs these days, but yes, we are looking for a few good devs to help round out our burgeoning SharePoint team. Juniper Strategy is located in the DC area, however we will consider remote devs for the right fit. This is your chance to get in on the ground floor of a bright company that truly “gets it” when it comes to SharePoint, Project Management, and Information Assurance. We need like-minded people who “get it”, enjoy it, and who are looking for more than just a job. We have government and commercial opportunities as well as our own internal product that has a bright future of its own. Our immediate needs are for SharePoint .NET developers, but feel free to submit your resume for us to keep on file as it looks as though we’ll need several people in the coming months. Please email us your resume and salary requirements to [email protected] Below are our official job postings. Thanks for stopping by, we look forward to  hearing from you. Senior SharePoint .NET Developer Senior developer will focus on design and coding of custom, end-to-end business process solutions within the SharePoint framework. Senior developer with the ability to serve as a senior developer/mentor and manage day-to-day development tasks. Work with business consultants and clients to gather requirements to prepare business functional specifications. Analyze and recommend technical/development alternative paths based on business functional specifications. For selected development path, prepare technical specification and build the solution. Assist project manager with defining development task schedule and level-of-effort. Lead technical solution deployment. Job Requirements Minimum of 7 years experience in agile development, with at least 3 years of SharePoint-related development experience (SPS, SharePoint 2007/2010, WSS2-4). Thorough understanding of and demonstrated experience in development under the SharePoint Object Model, with focus on the WSS 3.0 foundation (MOSS 2007 Standard/Enterprise, Project Server 2007). Experience with using multiple data sources/repositories for database CRUD activities, including relational databases, SAP, Oracle e-Business. Experience with designing and deploying performance-based solutions in SharePoint for business processes that involve a very large number of records. Experience designing dynamic dashboards and mashups with data from multiple sources (internal to SharePoint as well as from external sources). Experience designing custom forms to facilitate user data entry, both with and without leveraging Forms Services. Experience building custom web part solutions. Experience with designing custom solutions for processing underlying business logic requirements including, but not limited to, SQL stored procedures, C#/ASP.Net workflows/event handlers (including timer jobs) to support multi-tiered decision trees and associated computations. Ability to create complex solution packages for deployment (e.g., feature-stapled site definitions). Must have impeccable communication skills, both written and verbal. Seeking a "tinkerer"; proactive with a thirst for knowledge (and a sense of humor). A US Citizen is required, and need to be able to pass NAC/E-Verify. An active Secret clearance is preferred. Applicants must pass a skills assessment test. MCP/MCTS or comparable certification preferred. Salary & Travel Negotiable SharePoint Project Lead Define project task schedule, work breakdown structure and level-of-effort. Serve as principal liaison to the customer to manage deliverables and expectations. Day-to-day project and team management, including preparation and maintenance of project plans, budgets, and status reports. Prepare technical briefings and presentation decks, provide briefs to C-level stakeholders. Work with business consultants and clients to gather requirements to prepare business functional specifications. Analyze and recommend technical/development alternative paths based on business functional specifications. The SharePoint Project Lead will be working with SharePoint architects and system owners to perform requirements/gap analysis and develop the underlying functional specifications. Once we have functional specifications as close to "final" as possible, the Project Lead will be responsible for preparation of the associated technical specification/development blueprint, along with assistance in preparing IV&V/test plan materials with support from other team members. This person will also be responsible for day-to-day management of "developers", but is also expected to engage in development directly as needed.  Job Requirements Minimum 8 years of technology project management across the software development life-cycle, with a minimum of 3 years of project management relating specifically to SharePoint (SPS 2003, SharePoint2007/2010) and/or Project Server. Thorough understanding of and demonstrated experience in development under the SharePoint Object Model, with focus on the WSS 3.0 foundation (MOSS 2007 Standard/Enterprise, Project Server 2007). Ability to interact and collaborate effectively with team members and stakeholders of different skill sets, personalities and needs. General "development" skill set required is a fundamental understanding of MOSS 2007 Enterprise, SP1/SP2, from the top-level of skinning to the core of the SharePoint object model. Impeccable communication skills, both written and verbal, and a sense of humor are required. The projects will require being at a client site at least 50% of the time in Washington DC (NW DC) and Maryland (near Suitland). A US Citizen is required, and need to be able to pass NAC/E-Verify. An active Secret clearance is preferred. PMP certification, PgMP preferred. Salary & Travel Negotiable

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• How to Create image grid view gallery and on click show description by particular image?

  - by Priya jain

  I am Getting stuck on j-query issue i am new to it please help me! I have a image gallery like: Now i want a div to be open when i click on open link and view full description of respective image. My html code is: <ul class="thumb-pic"> <li class="box_small"> <div class="director-detail"> <div align="right"><a href="#" class="open_div">Open</a><a href="#" class="close_div">Close</a></div> <div class="director-name">David MacLeod Dip OHS</div> <div class="director-position"> Director</div> </div> <img src="images/pic1.jpg" alt="pic"> </li> <li class="large_box"> <div align="right"><a href="#" class="open_div">Open</a><a href="#" class="close_div">Close</a></div> <img src="images/pic1.jpg" alt="pic" class="small_img"> <div class="desc"> <div class="director-name">David MacLeod Dip OHS</div> <div class="director-position"> Director</div> <p>All Macil staff are true specialists in their chosen fields and bring a unique set of skills and expertise and a desire to work in the investigation industry. Macil aims to provide a work environment that is empowering, inspiring and motivational</p> </div> </li> <li class="box_small"> <div class="director-detail"> <div align="right"><a href="#" class="open_div">Open</a><a href="#" class="close_div">Close</a></div> <div class="director-name">David MacLeod Dip OHS</div> <div class="director-position"> Director</div> </div> <img src="images/pic2.jpg" alt="pic"> </li> <li class="large_box"> <div align="right"><a href="#" class="open_div">Open</a><a href="#" class="close_div">Close</a></div> <img src="images/pic2.jpg" alt="pic" class="small_img"> <div class="desc"> <div class="director-name">David MacLeod Dip OHS</div> <div class="director-position"> Director</div> <p>All Macil staff are true specialists in their chosen fields and bring a unique set of skills and expertise and a desire to work in the investigation industry. Macil aims to provide a work environment that is empowering, inspiring and motivational</p> </div> </li> <li class="box_small"> <div class="director-detail"> <div align="right"><a href="#" class="open_div">Open</a><a href="#" class="close_div">Close</a></div> <div class="director-name">David MacLeod Dip OHS</div> <div class="director-position"> Director</div> </div> <img src="images/pic3.jpg" alt="pic"> </li> <li class="large_box"> <div align="right"><a href="#" class="open_div">Open</a><a href="#" class="close_div">Close</a></div> <img src="images/pic3.jpg" alt="pic" class="small_img"> <div class="desc"> <div class="director-name">David MacLeod Dip OHS</div> <div class="director-position"> Director</div> <p>All Macil staff are true specialists in their chosen fields and bring a unique set of skills and expertise and a desire to work in the investigation industry. Macil aims to provide a work environment that is empowering, inspiring and motivational</p> </div> </li> </ul> And Jquery code that i am using: <script type="text/javascript"> $(function() { $('#st-accordion').accordion({ oneOpenedItem : true }); }); $(document).ready(function(){ $('.open_div').click(function(){ $('.large_box').show(); $(this).prev('li .box_small').hide(); }); $('.close_div').click(function(){ $('.large_box').hide(); $('.box_small').show(); }); }); </script> I am new to jquery Please help me or give me some direction to achieve the solution.

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• "ldap_add: Naming violation (64)" error when configuring OpenLDAP

  - by user3215

  I am following the Ubuntu server guide to configure OpenLDAP on an Ubuntu 10.04 server, but can not get it to work. When I try to use sudo ldapadd -x -D cn=admin,dc=don,dc=com -W -f frontend.ldif I'm getting the following error: Enter LDAP Password: <entered 'secret' as password> adding new entry "dc=don,dc=com" ldap_add: Naming violation (64) additional info: value of single-valued naming attribute 'dc' conflicts with value present in entry Again when I try to do the same, I'm getting the following error: root@avy-desktop:/home/avy# sudo ldapadd -x -D cn=admin,dc=don,dc=com -W -f frontend.ldif Enter LDAP Password: ldap_bind: Invalid credentials (49) Here is the backend.ldif file: # Load dynamic backend modules dn: cn=module,cn=config objectClass: olcModuleList cn: module olcModulepath: /usr/lib/ldap olcModuleload: back_hdb # Database settings dn: olcDatabase=hdb,cn=config objectClass: olcDatabaseConfig objectClass: olcHdbConfig olcDatabase: {1}hdb olcSuffix: dc=don,dc=com olcDbDirectory: /var/lib/ldap olcRootDN: cn=admin,dc=don,dc=com olcRootPW: secret olcDbConfig: set_cachesize 0 2097152 0 olcDbConfig: set_lk_max_objects 1500 olcDbConfig: set_lk_max_locks 1500 olcDbConfig: set_lk_max_lockers 1500 olcDbIndex: objectClass eq olcLastMod: TRUE olcDbCheckpoint: 512 30 olcAccess: to attrs=userPassword by dn="cn=admin,dc=don,dc=com" write by anonymous auth by self write by * none olcAccess: to attrs=shadowLastChange by self write by * read olcAccess: to dn.base="" by * read olcAccess: to * by dn="cn=admin,dc=don,dc=com" write by * read frontend.ldif file: # Create top-level object in domain dn: dc=don,dc=com objectClass: top objectClass: dcObject objectclass: organization o: Example Organization dc: Example description: LDAP Example # Admin user. dn: cn=admin,dc=don,dc=com objectClass: simpleSecurityObject objectClass: organizationalRole cn: admin description: LDAP administrator userPassword: secret dn: ou=people,dc=don,dc=com objectClass: organizationalUnit ou: people dn: ou=groups,dc=don,dc=com objectClass: organizationalUnit ou: groups dn: uid=john,ou=people,dc=don,dc=com objectClass: inetOrgPerson objectClass: posixAccount objectClass: shadowAccount uid: john sn: Doe givenName: John cn: John Doe displayName: John Doe uidNumber: 1000 gidNumber: 10000 userPassword: password gecos: John Doe loginShell: /bin/bash homeDirectory: /home/john shadowExpire: -1 shadowFlag: 0 shadowWarning: 7 shadowMin: 8 shadowMax: 999999 shadowLastChange: 10877 mail: [email protected] postalCode: 31000 l: Toulouse o: Example mobile: +33 (0)6 xx xx xx xx homePhone: +33 (0)5 xx xx xx xx title: System Administrator postalAddress: initials: JD dn: cn=example,ou=groups,dc=don,dc=com objectClass: posixGroup cn: example gidNumber: 10000 Can anyone help me?

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• Email attachments sent to a group don't show up for some

  - by blsub6

  My boss sent out an email from my Exchange 2010 org and attached a PDF and a Word doc to it. He came back the next day and told me that some of the 8 or 10 people that received this email could open up the attachments no problem. The other 2 or 3 people, could not. One of these people who could not open the attachment, went so far as to call Comcast (his email service provider) and ask them where his attachments went. Comcast told this person that when they received the email, the attachment was 0 bytes in size. This may sound like more of a rant than a question but I'm genuinely concerned. Is there any possible way that something could have gone wrong on my end that sent out the email to some with the attachment and to some without?

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• Not so long ago in a city not so far away by Carlos Martin

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 This is the story of how the EMEA Presales Center turned an Oracle intern into a trusted technology advisor for both Oracle’s Sales and customers. It was the summer of 2011 when I was finishing my Computer Engineering studies as well as my internship at Oracle when I was offered what could possibly be THE dream job for any young European Computer Engineer. Apart from that, it also seemed like the role was particularly tailored to me as I could leverage almost everything I learned at University and during the internship. And all of it in one of the best cities to live in, not only from my home country but arguably from Europe: Malaga! A day at EPC As part of the EPC Technology pillar, and later on completely focused on WebCenter, there was no way to describe a normal day on the job as each day had something unique. Some days I was researching documentation in order to elaborate accurate answers for a customer’s question within a Request for Information or Proposal (RFI/RFP), other days I was doing heavy programming in order to bring a Proof of Concept (PoC) for a customer to life and last not but least, some days I presented to the customer via webconference the demo I built for them the past weeks. So as you can see, the role has research, development and presentation, could you ask for more? Well, don’t worry because there IS more! Internationality As the organization’s name suggests, EMEA Presales Center, it is the Center of Presales within Europe, Middle East and Africa so I got the chance to work with great professionals from all this regions, expanding my network and learning things from one country to apply them to others. In addition to that, the teams based in the Malaga office are comprised of many young professionals hailing mainly from Western and Central European countries (although there are a couple of exceptions!) with very different backgrounds and personalities which guaranteed many laughs and stories during lunch or coffee breaks (or even while working on projects!). Furthermore, having EPC offices in Bucharest and Bangalore and thanks to today’s tele-presence technologies, I was working every day with people from India or Romania as if they were sitting right next to me and the bonding with them got stronger day by day. Career development Apart from the research and self-study I’ve earlier mentioned, one of the EPC’s Key Performance Indicators (KPI) is that 15% of your time is spent on training so you get lots and lots of trainings in order to develop both your technical product knowledge and your presentation, negotiation and other soft skills. Sometimes the training is via webcast, sometimes the trainer comes to the office and sometimes, the best times, you get to travel abroad in order to attend a training, which also helps you to further develop your network by meeting face to face with many people you only know from some email or instant messaging interaction. And as the months go by, your skills improving at a very fast pace, your relevance increasing with each new project you successfully deliver, it’s only a matter of time (and a bit of self-promoting!) that you get the attention of the manager of a more senior team and are offered the opportunity to take a new step in your professional career. For me it took 2 years to move to my current position, Technology Sales Consultant at the Oracle Direct organization. During those 2 years I had built a good relationship with the Oracle Direct Spanish sales and sales managers, who are also based in the Malaga office. I supported their former Sales Consultant in a couple of presentations and demos and were very happy with my overall performance and attitude so even before the position got eventually vacant, I got a heads-up from then in advance that their current Sales Consultant was going to move to a different position. To me it felt like a natural step, same as when I joined EPC, I had at least a 50% of the “homework” already done but wanted to experience that extra 50% to add new product and soft skills to my arsenal. The rest is history, I’ve been in the role for more than half a year as I’m writing this, achieved already some important wins, gained a lot of trust and confidence in front of customers and broadened my view of Oracle’s Fusion Middleware portfolio. I look back at the 2 years I spent in EPC and think: “boy, I’d recommend that experience to absolutely anyone with the slightest interest in IT, there are so many different things you can do as there are different kind of roles you can end up taking thanks to the experience gained at EPC” /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Computer hobby and more?

  - by John

  I have been a fulltime student recently working on graduate work to complete a graduate degree. While continuing my studies I have maintained my computer hobby. However, recently my computer hobby has been threatening to turn into a full-fledged side business. Because I am starting to have people come to me for computer help who I have never met before (who generally heard word-of-mouth from other people whose computers I looked at) I am seriously considering putting my conditions for working on a computer into writing (for potential damage control and perhaps liability reasons). Are there any standards for this that I should reference? Should responsibility be waived for times when the computer is left in my care or any time I look at a machine? Any advice you can provide here would be appreciated. What other lessons have you learned that I should be aware of in relation to helping people while continuing my studies as a hobby? Thank you in advance.

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• Sun Grid Engine: Automatically Terminating Idle Interactive Jobs

  - by dmcer

  We're considering using Sun Grid Engine on a small compute cluster. Right now, the current set up is pretty crude and just involves having people ssh to an open machine to run their jobs. We'd like to allow interactive jobs, since that should ease the transition from manually starting jobs to starting them using qsub. But, there is some concern that, if we do, people might accidentally leave their interactive sessions idle and block other jobs from being run on the machines. The issue isn't just theoretical, since we previously tried using OpenPBS and there was a problem with people opening up an interactive job in a screen session and essentially camping on a machine. Is there anyway to configure SGE to automatically kill idle interactive jobs? It looks like this was requested as an enhancement (Issue #:2447) way back in 2007. But, it doesn't seem like the request ever got implemented.

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• Computer hobby and repairs

  - by John

  I have been a fulltime student recently working on graduate work to complete a graduate degree. While continuing my studies I have maintained my computer hobby. However, recently my computer hobby has been threatening to turn into a full-fledged side business. Because I am starting to have people come to me for computer help who I have never met before (who generally heard word-of-mouth from other people whose computers I looked at) I am seriously considering putting my conditions for working on a computer into writing (for potential damage control and perhaps liability reasons). Are there any standards for this that I should reference? Should responsibility be waived for times when the computer is left in my care or any time I look at a machine? Any advice you can provide here would be appreciated. What other lessons have you learned that I should be aware of in relation to helping people while continuing my studies as a hobby? Thank you in advance.

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• Customize Your WordPress Blog & Build an Audience

  - by Matthew Guay

  Want to quickly give your blog a fresh coat of paint and make it stand out from the pack?  Here’s how you can customize your WordPress blog and make it uniquely yours. WordPress offers many features that help you make your blog the best it can be.  Although it doesn’t offer as many customization features as full WordPress running on your own server, it still makes it easy to make your free blog as professional or cute as you like.  Here we’ll look at how you can customize features in your blog and build an audience. Personalize Your Blog WordPress make it easy to personalize your blog.  Most of the personalization options are available under the Appearance menu on the left.  Here we’ll look at how you can use most of these. Add New Theme WordPress is popular for the wide range of themes available for it.  While you cannot upload your own theme to your blog, you can choose from over 90 free themes currently available with more added all the time.  To change your theme, select the Themes page under Appearance. The Themes page will show random themes, but you can choose to view them in alphabetical order, by popularity, or how recently they were added.  Or, you can search for a theme by name or features. One neat way to find a theme that suites your needs is the Feature Filter.  Click the link on the right of the search button, and then select the options you want to make sure your theme has.  Click Apply Filters and WordPress will streamline your choices to themes that contain these features. Once you find a theme you like, click Preview under its name to see how your blog will look. This will open a popup that shows your blog with the new theme.  Click the Activate link in the top right corner of the popup if you want to keep this theme; otherwise, click the x in the top left corner to close the preview and continue your search for one you want.   Edit Current Theme Many of the themes on WordPress have customization options so you can make your blog stand out from others using the same theme.  The default theme Twenty Ten lets you customize both the header and background image, and many themes have similar options. To choose a new header image, select the Header page under Appearance.  Select one of the pre-installed images and click Save Changes, or upload your own image. If you upload an image larger than the size for the header, WordPress will let you crop it directly in the web interface.  Click Crop Header when you’ve selected the portion you want for the header of your blog. You can also customize your blog’s background from the Background page under Appearance.  You can upload an image for the background, or can enter a hex value of a color for a solid background.  If you’d rather visually choose a color, click Select a Color to open a color wheel that makes it easy to choose a nice color.  Click Save Changes when you’re done. Note: that all themes may not contain these customization options, but many are flexible.  You cannot edit the actual CSS of your theme on free WordPress blogs, but you you can purchase the Custom CSS Upgrade for $14.97/year to add this ability. Add Widgets With Extra Content Widgets are small addons for your blog, similar to Desktop Gadgets in Windows 7 or Dashboard widgets in Mac OS X.  You can add widgets to your blog to show recent Tweets, favorite Flickr pictures, popular articles, and more.  To add widgets to your blog, open the Widgets page under Appearance. You’ll see a variety of widgets available in the main white box.  Select one you want to add, and drag it to the widget area of your choice.  Different themes may offer different areas to place Widgets, such as the sidebar or footer. Most of the widgets offer configuration options.  Click the down arrow beside its name to edit it.  Set them up as you wish, and click Save on the bottom of the widget. Now we’ve got some nice dynamic content on our blog that’s automatically updated from the net. Choose Blog Extras By default, WordPress shows previews of websites when visitors hover over links on your blog, uses a special mobile theme when people visit from a mobile device, and shows related links to other blogs on the WordPress network at the end of your posts.  If you don’t like these features, you can disable them on the Extras page under Appearance. Build Your Audience Now that your blog is looking nice, we can make sure others will discover it.  WordPress makes it easy for you to make your site discoverable on search engines or social network, and even gives you the option to keep your site private if you’d prefer.  Open the Privacy page under Tools to change your site’s visibility.  By default, it will be indexed by search engines and be viewable to everyone.  You can also choose to leave your blog public but block search engines, or you can make it fully private. If you choose to make your blog private, you can enter up to 35 usernames of people you want to be able to see it.  Each private visitor must have a WordPress.com account so they can login.  If you need more than 35 private members, you can upgrade to allow unlimited private members for $29.97/year. Then, if you do want your site visible from search engines, one of the best ways to make sure your content is discovered by search engines is to register with their webmaster tools.  Once registered, you need to add your key to your site so the search engine will find and index it.  On the bottom of the Tools page, WordPress lets you enter your key from Google, Bing, and Yahoo! to make sure your site is discovered.  If you haven’t signed up with these tools yet, you can signup via the links on this page as well. Post Blog Updates to Social Networks Many people discover the sites they visit from friends and others via social networks.  WordPress makes it easy to automatically share links to your content on popular social networks.  To activate this feature, open the My Blogs page under Dashboard. Now, select the services you want to activate under the Publicize section.  This will automatically update Yahoo!, Twitter, and/or Facebook every time you publish a new post. You’ll have to authorize your connection with the social network.  With Twitter and Yahoo!, you can authorize them with only two clicks, but integrating with Facebook will take several steps.   If you’d rather share links yourself on social networks, you can get shortened URLs to your posts.  When you write a new post or edit an existing one, click the Get Shortlink button located underneath the post’s title. This will give you a small URL, usually 20 characters or less, that you can use to post on social networks such as Twitter.   This should help build your traffic, and if you want to see how many people are checking out your site, check out the stats on your Dashboard.  This shows a graph of how many people are visiting, and popular posts.  Click View All if you’d like more detailed stats including search engine terms that lead people to your blog. Conclusion Whether you’re looking to make a private blog for your group or publish a blog that’s read by millions around the world, WordPress is a great way to do it for free.  And with all of the personalization options, you can make your it memorable and exciting for your visitors. If you don’t have a blog, you can always signup for a free one from WordPress.com.  Also make sure to check out our article on how to Start Your Own Blog with WordPress. Similar Articles Productive Geek Tips Manage Your WordPress Blog Comments from Your Windows DesktopAdd Social Bookmarking (Digg This!) Links to your Wordpress BlogHow-To Geek SoftwareMake a Backup Copy of your Production Wordpress Blog on UbuntuOops! Sorry About the Feed Errors TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 VMware Workstation 7 Acronis Online Backup Windows Firewall with Advanced Security – How To Guides Sculptris 1.0, 3D Drawing app AceStock, a Tiny Desktop Quote Monitor Gmail Button Addon (Firefox) Hyperwords addon (Firefox) Backup Outlook 2010

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• How to Configure OpenLDAP on Ubuntu 10.04 Server

  - by user3215

  I am following the Ubuntu server guide to configure OpenLDAP on an Ubuntu 10.04 server, but can not get it to work. When I try to use sudo ldapadd -x -D cn=admin,dc=don,dc=com -W -f frontend.ldif I'm getting the following error: Enter LDAP Password: <entered 'secret' as password> adding new entry "dc=don,dc=com" ldap_add: Naming violation (64) additional info: value of single-valued naming attribute 'dc' conflicts with value present in entry Again when I try to do the same, I'm getting the following error: root@avy-desktop:/home/avy# sudo ldapadd -x -D cn=admin,dc=don,dc=com -W -f frontend.ldif Enter LDAP Password: ldap_bind: Invalid credentials (49) Here is the backend.ldif file: # Load dynamic backend modules dn: cn=module,cn=config objectClass: olcModuleList cn: module olcModulepath: /usr/lib/ldap olcModuleload: back_hdb # Database settings dn: olcDatabase=hdb,cn=config objectClass: olcDatabaseConfig objectClass: olcHdbConfig olcDatabase: {1}hdb olcSuffix: dc=don,dc=com olcDbDirectory: /var/lib/ldap olcRootDN: cn=admin,dc=don,dc=com olcRootPW: secret olcDbConfig: set_cachesize 0 2097152 0 olcDbConfig: set_lk_max_objects 1500 olcDbConfig: set_lk_max_locks 1500 olcDbConfig: set_lk_max_lockers 1500 olcDbIndex: objectClass eq olcLastMod: TRUE olcDbCheckpoint: 512 30 olcAccess: to attrs=userPassword by dn="cn=admin,dc=don,dc=com" write by anonymous auth by self write by * none olcAccess: to attrs=shadowLastChange by self write by * read olcAccess: to dn.base="" by * read olcAccess: to * by dn="cn=admin,dc=don,dc=com" write by * read frontend.ldif file: # Create top-level object in domain dn: dc=don,dc=com objectClass: top objectClass: dcObject objectclass: organization o: Example Organization dc: Example description: LDAP Example # Admin user. dn: cn=admin,dc=don,dc=com objectClass: simpleSecurityObject objectClass: organizationalRole cn: admin description: LDAP administrator userPassword: secret dn: ou=people,dc=don,dc=com objectClass: organizationalUnit ou: people dn: ou=groups,dc=don,dc=com objectClass: organizationalUnit ou: groups dn: uid=john,ou=people,dc=don,dc=com objectClass: inetOrgPerson objectClass: posixAccount objectClass: shadowAccount uid: john sn: Doe givenName: John cn: John Doe displayName: John Doe uidNumber: 1000 gidNumber: 10000 userPassword: password gecos: John Doe loginShell: /bin/bash homeDirectory: /home/john shadowExpire: -1 shadowFlag: 0 shadowWarning: 7 shadowMin: 8 shadowMax: 999999 shadowLastChange: 10877 mail: [email protected] postalCode: 31000 l: Toulouse o: Example mobile: +33 (0)6 xx xx xx xx homePhone: +33 (0)5 xx xx xx xx title: System Administrator postalAddress: initials: JD dn: cn=example,ou=groups,dc=don,dc=com objectClass: posixGroup cn: example gidNumber: 10000 Can anyone help me?

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• Python or Ruby for freelance?

  - by Sophia

  Hello, I'm Sophia. I have an interest in self-learning either Python, or Ruby. The primary reason for my interest is to make my life more stable by having freelance work = $. It seems that programming offers a way for me to escape my condition of poverty (I'm on the edge of homelessness right now) while at the same time making it possible for me to go to uni. I intend on being a math/philosophy major. I have messed with Python a little bit in the past, but it didn't click super well. The people who say I should choose Python say as much because it is considered a good first language/teaching language, and that it is general-purpose. The people who say I should choose Ruby point out that I'm a very right-brained thinker, and having multiple ways to do something will make it much easier for me to write good code. So, basically, I'm starting this thread as a dialog with people who know more than I do, as an attempt to make the decision. :-) I've thought about asking this in stackoverflow, but they're much more strict about closing threads than here, and I'm sort of worried my thread will be closed. :/ TL;DR Python or Ruby for freelance work opportunities ($) as a first language? Additional question (if anyone cares to answer): I have a personal feeling that if I devote myself to learning, I'd be worth hiring for a project in about 8 weeks of work. I base this on a conservative estimate of my intellectual capacities, as well as possessing motivation to improve my life. Is my estimate necessarily inaccurate? random tidbit: I'm in Portland, OR I'll answer questions that are asked of me, if I can help the accuracy and insight contained within the dialog.

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• openldap search acl

  - by Patrick

  I'm trying to write an access control for OpenLDAP to allow a user to search with a certain base dn, but only get results back from certain sub dn's. I've played with lots of different rules but cant get it to work. I'm not sure its even possible. For example: I have the user with the dn uid=testuser,ou=people,dc=example,dc=com. I want this user to be able to search with a base of dc=example,dc=com and get back entries in ou=people,dc=example,dc=com. There are lots of other sub OUs under dc=example,dc=com, but only entries in ou=people should be returned (for bonus, I'd only like certain attributes to be returned as well). Can this be done?

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• How to configure ldap on ubuntu 10.04 server

  - by user3215

  I am following the link to configure ldap on ubuntu 10.04 server but could not. when I try to use sudo ldapadd -x -D cn=admin,dc=don,dc=com -W -f frontend.ldif I'm getting the following error: Enter LDAP Password: <entered 'secret' as password> adding new entry "dc=don,dc=com" ldap_add: Naming violation (64) additional info: value of single-valued naming attribute 'dc' conflicts with value present in entry Again when I try to do the same, I'm getting the following error: root@avy-desktop:/home/avy# sudo ldapadd -x -D cn=admin,dc=don,dc=com -W -f frontend.ldif Enter LDAP Password: ldap_bind: Invalid credentials (49) Here is the backend.ldif file # Load dynamic backend modules dn: cn=module,cn=config objectClass: olcModuleList cn: module olcModulepath: /usr/lib/ldap olcModuleload: back_hdb # Database settings dn: olcDatabase=hdb,cn=config objectClass: olcDatabaseConfig objectClass: olcHdbConfig olcDatabase: {1}hdb olcSuffix: dc=don,dc=com olcDbDirectory: /var/lib/ldap olcRootDN: cn=admin,dc=don,dc=com olcRootPW: secret olcDbConfig: set_cachesize 0 2097152 0 olcDbConfig: set_lk_max_objects 1500 olcDbConfig: set_lk_max_locks 1500 olcDbConfig: set_lk_max_lockers 1500 olcDbIndex: objectClass eq olcLastMod: TRUE olcDbCheckpoint: 512 30 olcAccess: to attrs=userPassword by dn="cn=admin,dc=don,dc=com" write by anonymous auth by self write by * none olcAccess: to attrs=shadowLastChange by self write by * read olcAccess: to dn.base="" by * read olcAccess: to * by dn="cn=admin,dc=don,dc=com" write by * read frontend.ldif file: # Create top-level object in domain dn: dc=don,dc=com objectClass: top objectClass: dcObject objectclass: organization o: Example Organization dc: Example description: LDAP Example # Admin user. dn: cn=admin,dc=don,dc=com objectClass: simpleSecurityObject objectClass: organizationalRole cn: admin description: LDAP administrator userPassword: secret dn: ou=people,dc=don,dc=com objectClass: organizationalUnit ou: people dn: ou=groups,dc=don,dc=com objectClass: organizationalUnit ou: groups dn: uid=john,ou=people,dc=don,dc=com objectClass: inetOrgPerson objectClass: posixAccount objectClass: shadowAccount uid: john sn: Doe givenName: John cn: John Doe displayName: John Doe uidNumber: 1000 gidNumber: 10000 userPassword: password gecos: John Doe loginShell: /bin/bash homeDirectory: /home/john shadowExpire: -1 shadowFlag: 0 shadowWarning: 7 shadowMin: 8 shadowMax: 999999 shadowLastChange: 10877 mail: [email protected] postalCode: 31000 l: Toulouse o: Example mobile: +33 (0)6 xx xx xx xx homePhone: +33 (0)5 xx xx xx xx title: System Administrator postalAddress: initials: JD dn: cn=example,ou=groups,dc=don,dc=com objectClass: posixGroup cn: example gidNumber: 10000 Anybody could help me?

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• Remembering September 11 - 11 Years Later

  - by user12613380

  It's September 11 again and time to reminisce about that fateful day when the world came together as one. The attacks of that day touched everyone around the world as almost 3000 people from the United States and 38 other countries were killed. This year, I am finding it difficult to say anything other than what I have said in previous years. So, I will not try to "wax loquacious." Instead, I will simply say that I will never forgot. I will not forget where I was on that day. I will not forgot the people who died. I will not forget the people who gave their lives so that others might live. And I will not forget how our world changed on that day. And with that remembrance, we again return to our lives, using tragedy to drive us to build a world of peace and opportunity. My thanks go out again to the men and women, uniformed or not, who continue to protect us from harm. May we never again experience such human tragedy, on U.S. soil or elsewhere.

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• Webmaster tools, Duplicate Meta Descriptions, and Short Meta Descriptions [closed]

  - by Watsy91

  Possible Duplicate: Do meta keywords have any impact on ranking algorithms? I am fairly new to the whole Webmaster Tools concept. I have been looking at all the different options, such as crawl errors, HTML improvements etc... I have been looking at the Duplicate Meta Descriptions and Short Meta Descriptions, was wondering if anyone could suggest ideas on how to go about improving this. It seems that all the Duplicates are from the URL Title and the short description. It would seem to me that most people would have information regarding the page with the same keywords as their titles. Heres an example of one: These are the ultimate hampers in taste, quality and value. Amongst this range of luxury hampers ar /food-hampers/food-hampers-over-100.html /thank-you-gifts/large-gifts-over-100.html To get to the point I just want to know do these things really matter? Would they have a real consequence on my sites rankings? My sites have been falling down the rankings since early this year and I have really started to look at Google Analytics and Webmaster tools to try and indicate certain problems. I have researched the Internet and it seems that some people don't bother and others do!! I know that Stackoverflow has 100s+ people who have went through the above and I would really appricate if they could give me some tips etc. Or in the END does it really matter?? :D

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• Why do you hate Java? Is it the language or the framework? [closed]

  - by zneak

  According to you all, Java is the third most-hated language here. The two other most hated languages are PHP and VBScript. (It's quite funny how they stand together on the podium.) I'd like to make it known that the question mostly addresses people who don't like Java. I assume here a number of subjective opinions as facts because they're usually considered true among people who don't like Java, and I don't want to be convinced otherwise here. If you're a Java enthusiast, you might find this question frustrating. It's never been made clear if people hate Java itself, or if they hate it because of the framework, or if it's a mixture of the two. On a side you have the language, where you have: the "everything should be an object" philosophy, even in instances where it should obviously be something else (event handlers I'm pointing you); checked exceptions; the idea that all logic should be presented as methods and properties is a big no-no; the fact that "closures" created by anonymous types only include final variables and arguments, but will allow write access to any member of the parent class; a few more. On the other side, you have the JDK, with... its load of inconsistencies and overengineering; monolithic class hierarchies; meaningless base exceptions like IOException (though other frameworks have similar exception hierarchies); sluggish responsiveness even with Swing; a few more. My question is, do you think that, if either one (Java or the JDK) was taken alone, and the other was dropped in favor of something else, the new combination would be better? For instance, if you could use the C# syntax with the JDK (adapting get*/set* methods into properties, and interfaces with only one method into delegates), or the Java syntax with the .NET Framework (doing the inverse transformations), would things get better in your opinion?

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• Scaling Scrum within a group of 100s of programmers

  - by blunders

  Most Scrum teams lean toward 7-15 people **, though it's not clear how to scale Scrum among 100s of people, or how the effectiveness of a given team might be compared to another team within the group; meaning beyond just breaking the group into Scrum teams of 7-15 people, it's unclear how efforts between the teams are managed, compared, etc. Any suggestions related to either of these topics, or additional related topics that might be of more importance to account for in planning a large scale SCRUM grouping? ** In reviewing research related to the suggested size of software development teams, which appears to be the basis for the suggested Scrum team size, I found what appears to be an error in the research which oddly appears to show that bigger teams (15+ ppl), not smaller teams (7 ppl) are better. UPDATE, "Re: Scrum doesn't scale": Made huge amounts of progress on personally researching the topic, but thought I'd respond to the general belief of some that Scrum doesn't scale by citing a quote from Succeeding with Agile by Mike Cohn : Scrum Does Scale: You have to admire the intellectual honesty of the earliest agile authors. They were all very careful to say that agile methodolgies like Scrum were for small projects. This conservatism wasn’t because agile or Scrum turned out to be unsuited for large projects but because they hadn’t used these processes on large projects and so were reluctant to advise their readers to do so. But, in the years since the Agile Manifesto and the books that came shortly before and after it, we have learned that the principles and practices of agile development can be scaled up and applied on large projects, albeit it with a considerable amount of overhead. Fortunately, if large organizations use the techniques described regarding the role of the product owner, working with a shared product backlog, being mindful of dependencies, coordinating work among teams, and cultivating communities of practice, they can successfully scale a Scrum project. SOURCE: (ran across the book thanks to Ladislav Mrnka answer)

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• Push or Pull Mobile Coupons?

  - by David Dorf

  Mobile phones allow consumers to receive coupons in context, which increases their relevance and therefore redemption rates. Using your current location, you can get coupons that can be redeemed nearby for the things you want now. Receiving a coupon for something you wanted last week or something you might buy next month just isn't as valuable. I previously talked about Placecast and their concept of pushing offers to mobile phones that transgress "geo-fences" around points of interest, like store locations. This push model is an automatic reminder there are good deals just up ahead. This model works well in dense cities where people walk, but I question how effective it will be in the suburbs where people are driving. McDonald's recently ran a campaign in Finland where they pushed offers to GPS devices when cars neared their restaurants. Amazingly, they achieved a 7% click-through rate. But 8coupons.com sees things differently. They prefer the pull model that requires customers to initiate a search for nearby coupons, and they've done some studies to better understand what "nearby" means. It turns out that there are concentric search circles that emanate from your home and work. From inner to outer, people search for food, drink, shopping, and entertainment. Intuitively, that feels about right. So the question is, do consumers prefer the push or pull model for offers? No doubt the market is big enough for both. These days its not good enough to just know who your customers are -- you also need to know where they are so you can catch them in the right moment. According to Borrell Associates, redemption rates of mobile coupons are 10x that of traditional mail and newspaper coupons. One thing is for sure; assuming 85% of consumers regularly spend money within 5 miles of home and work, location-based coupons make tons of sense.

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• How to Reach German Developers: dotnet Cologne 2011

  - by WeigeltRo

  If you want to promote tools, technologies, libraries, trainings or anything else of interest to software developers, you want to reach the right audience. Not the 9-to-5 people, but those who have the knowledge and passion that make them important multipliers. A great way to reach these people are community conferences. They are not the kind of conference that the 9-to-5 folks are “sent to” by their company, but that the right people hear of via Twitter, Facebook, blogs or plain old word-of-mouth and choose to go to, often covering the costs for the day themselves (travel, entrance fee, hotel, taking the day off). If you want to reach German developers there is one conference that has emerged as the large .NET community conference in Germany, quickly growing beyond being just a local event: The dotnet Cologne, that will be held for the third time on May 6, 2011 and that I’m co-organizing (this interview gives you a good idea of the history). This year’s dotnet Cologne 2010 with its 300 attendees was a huge success. As in the year before, the conference was sold out weeks in advance, and feedback by attendees and sponsors was positive throughout. And the list of speakers and attendees sounded like a “who is who” of the German .NET community. Whether you‘d like to present a product, a service or your company: you will meet the right target audience at dotnet Cologne. We’re offering a broad variety of sponsorship opportunities, ranging from being a donor for the large raffle at the end of the day (software licenses, books, training vouchers, etc.) up to having a booth and/or giving a sponsored talk about your product (not necessarily in German, English is not a problem). Among the various sponsorship levels (bronze/silver/gold/platinum) there’s most likely a package that will suit your needs – and if not, we’re open for suggestions. We’re happy to announce that already at this point in time (with over five months to go) we have a steadily growing list of partners: Microsoft, Intel, IDesign, SubMain, Comma Soft AG, GFU Köln, and EC Software. If you want to become a sponsor for the dotnet Cologne 2011, drop me a line at Roland.Weigelt at dotnet-koelnbonn.de and I’ll send you our sponsor info.

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• Forwarding email to mydomain.com

  - by Martin

  Newbie question: I've got the following set up, the server 2008, the iis and the smtp. I've my mydomain.com set up with DNS pointing to my public ip, www and smtp both. Now I'll be sending alot of emails from my web app to people and this works fine. What I also want is for people to be able to send us email. Please point me in the right direction. Primary objective: [email protected] -- [email protected] Secondary objective, for extra love: [email protected] -- [email protected] and [email protected] -- [email protected] Do I need a popserver? Any tutorials people can recommend? Addition: And the MX. I've also pointed the MX record to my ip.

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• Who writes the words? A rant with graphs.

  - by Roger Hart

  If you read my rant, you'll know that I'm getting a bit of a bee in my bonnet about user interface text. But rather than just yelling about the way the world should be (short version: no UI text would suck), it seemed prudent to actually gather some data. Rachel Potts has made an excellent first foray, by conducting a series of interviews across organizations about how they write user interface text. You can read Rachel's write up here. She presents the facts as she found them, and doesn't editorialise. The result is insightful, but impartial isn't really my style. So here's a rant with graphs. My method, and how it sucked I sent out a short survey. Survey design is one of my hobby-horses, and since some smartarse in the comments will mention it if I don't, I'll step up and confess: I did not design this one well. It was potentially ambiguous, implicitly excluded people, and since I only really advertised it on Twitter and a couple of mailing lists the sample will be chock full of biases. Regardless, these were the questions: What do you do? Select the option that best describes your role What kind of software does your organization make? (optional) In your organization, who writes the text on your software user interfaces? (for example: button names, static text, tooltips, and so on) Tick all that apply. In your organization who is responsible for user interface text? Who "owns" it? The most glaring issue (apart from question 3 being a bit broken) was that I didn't make it clear that I was asking about applications. Desktop, mobile, or web, I wouldn't have minded. In fact, it might have been interesting to categorize and compare. But a few respondents commented on the seeming lack of relevance, since they didn't really make software. There were some other issues too. It wasn't the best survey. So, you know, pinch of salt time with what follows. Despite this, there were 100 or so respondents. This post covers the overview, and you can look at the raw data in this spreadsheet What did people do? Boring graph number one: I wasn't expecting that. Given I pimped the survey on twitter and a couple of Tech Comms discussion lists, I was more banking on and even Content Strategy/Tech Comms split. What the "Others" specified: Three people chipped in with Technical Writer. Author, apparently, doesn't cut it. There's a "nobody reads the instructions" joke in there somewhere, I'm sure. There were a couple of hybrid roles, including Tech Comms and Testing, which sounds gruelling and thankless. There was also, an Intranet Manager, a Creative Director, a Consultant, a CTO, an Information Architect, and a Translator. That's a pretty healthy slice through the industry. Who wrote UI text? Boring graph number two: Annoyingly, I made this a "tick all that apply" question, so I can't make crude and inflammatory generalizations about percentages. This is more about who gets involved in user interface wording. So don't panic about the number of developers writing UI text. First off, it just means they're involved. Second, they might be good at it. What? It could happen. Ours are involved - they write a placeholder and flag it to me for changes. Sometimes I don't make any. It's also not surprising that there's so much UX in the mix. Some of that will be people taking care, and crafting an understandable interface. Some of it will be whatever text goes on the wireframe making it into production. I'm going to assume that's what happened at eBay, when their iPhone app purportedly shipped with the placeholder text "Some crappy content goes here". Ahem. Listing all 17 "other" responses would make this post lengthy indeed, but you can read them in the raw data spreadsheet. The award for the approach that sounds the most like a good idea yet carries the highest risk of ending badly goes to whoever offered up "External agencies using focus groups". If you're reading this, and that actually works, leave a comment. I'm fascinated. Who owned UI text Stop. Bar chart time: Wow. Let's cut to the chase, and by "chase", I mean those inflammatory generalizations I was talking about: In around 60% of cases the person responsible for user interface text probably lacks the relevant expertise. Even in the categories I count as being likely to have relevant skills (Marketing Copywriters, Content Strategists, Technical Authors, and User Experience Designers) there's a case for each role being unsuited, as you'll see in Rachel's blog post So it's not as simple as my headline. Does that mean that you personally, Mr Developer reading this, write bad button names? Of course not. I know nothing about you. It rather implies that as a category, the majority of people looking after UI text have neither communication nor user experience as their primary skill set, and as such will probably only be good at this by happy accident. I don't have a way of measuring those frequency of those accidents. What the Others specified: I don't know who owns it. I assume the project manager is responsible. "copywriters" when they wish to annoy me. the client's web maintenance person, often PR or MarComm That last one chills me to the bone. Still, at least nobody said "the work experience kid". You can see the rest in the spreadsheet. My overwhelming impression here is of user interface text as an unloved afterthought. There were fewer "nobody" responses than I expected, and a much broader split. But the relative predominance of developers owning and writing UI text suggests to me that organizations don't see it as something worth dedicating attention to. If true, that's bothersome. Because the words on the screen, particularly the names of things, are fundamental to the ability to understand an use software. It's also fascinating that Technical Authors and Content Strategists are neck and neck. For such a nascent discipline, Content Strategy appears to have made a mark on software development. Or my sample is skewed. But it feels like a bit of validation for my rant: Content Strategy is eating Tech Comms' lunch. That's not a bad thing. Well, not if the UI text is getting done well. And that's the caveat to this whole post. I couldn't care less who writes UI text, provided they consider the user and don't suck at it. I care that it may be falling by default to people poorly disposed to doing it right. And I care about that because so much user interface text sucks. The most interesting question Was one I forgot to ask. It's this: Does your organization have technical authors/writers? Like a lot of survey data, that doesn't tell you much on its own. But once we get a bit dimensional, it become more interesting. So taken with the other questions, this would have let me find out what I really want to know: What proportion of organizations have Tech Comms professionals but don't use them for UI text? Who writes UI text in their place? Why this happens? It's possible (feasible is another matter) that hundreds of companies have tech authors who don't work on user interfaces because they've empirically discovered that someone else, say the Marketing Copywriter, is better at it. And once we've all finished laughing, I'll point out that I've met plenty of tech authors who just aren't used to thinking about users at the point of need in the way UI text and embedded user assistance require. If you've got what I regard, perhaps unfairly, as the bad kind of tech author - the old-school kind with the thousand-page pdf and the grammar obsession - if you've got one of those then you probably are better off getting the UX folk or the copywriters to do your UI text. At the very least, they'll derive terminology from user research.

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• Who is code wanderer?

  - by DigiMortal

  In every area of life there are people with some bad habits or misbehaviors that affect the work process. Software development is also not free of this kind of people. Today I will introduce you code wanderer. Who is code wanderer? Code wandering is more like bad habit than serious diagnose. Code wanderers tend to review and “fix” source code in files written by others. When code wanderer has some free moments he starts to open the code files he or she has never seen before and starts making little fixes to these files. Why is code wanderer dangerous? These fixes seem correct and are usually first choice to do when considering nice code. But as changes are made by coder who has no idea about the code he or she “fixes” then “fixing” usually ends up with messing up working code written by others. Often these “fixes” are not found immediately because they doesn’t introduce errors detected by compilers. So these “fixes” find easily way to production environments because there is also very good chance that “fixed” code goes through all tests without any problems. How to stop code wanderer? The first thing is to talk with person and explain him or her why those changes are dangerous. It is also good to establish rules that state clearly why, when and how can somebody change the code written by other people. If this does not work it is possible to isolate this person so he or she can post his or her changes to code repository as patches and somebody reviews those changes before applying them.

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