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  • SQL SERVER – Asynchronous Update and Timestamp – Check if Row Values are Changed Since Last Retrieve

    - by pinaldave
    Here is the question received just this morning. “Pinal, Our application is much different than other application you might have come across. In simple words, I would like to call it Asynchronous Updated Application. We need your quick opinion about one of the situation which we are facing. From business side: We have bidding system (similar to eBay but not exactly) and where multiple parties bid on one item, during the last few minutes of bidding many parties try to bid at the same time with the same price. When they hit submit, we would like to check if the original data which they retrieved is changed or not. If the original data which they have retrieved is the same, we will accept their new proposed price. If original data are changed, they will have to resubmit the data with new price. From technical side: We have a row which we retrieve in our application. Multiple users are retrieving the same row. Some of the users will update the value of the row and submit. However, only the very first user should be allowed to update the row and remaining all the users will have to re-fetch the row and updated it once again. We do not want to lock any record as that will create other problems. Do you have any solution for this kind of situation?” Fantastic Question. I believe there is good chance that we can use timestamp datatype in this kind of application. Before we continue let us see following simple example. USE tempdb GO CREATE TABLE SampleTable (ID INT, Col1 VARCHAR(100), TimeStampCol TIMESTAMP) GO INSERT INTO SampleTable (ID, Col1) VALUES (1, 'FirstVal') GO SELECT ID, Col1, TimeStampCol FROM SampleTable st GO UPDATE SampleTable SET Col1 = 'NextValue' GO SELECT ID, Col1, TimeStampCol FROM SampleTable st GO DROP TABLE SampleTable GO Now let us see the resultset. Here is the simple explanation of the scenario. We created a table with simple column with TIMESTAMP datatype. When we inserted a very first value the timestamp was generated. When we updated any value in that row, the timestamp was updated with the new value. Every single time when we update any value in the row, it will generate new timestamp value. Now let us apply this in an original question’s scenario. In that case multiple users are retrieving the same row. Everybody will have the same now same TimeStamp with them. Before any user update any value they should once again retrieve the timestamp from the table and compare with the timestamp they have with them. If both of the timestamp have the same value – the original row has not been updated and we can safely update the row with the new value. After initial update, now the row will contain a new timestamp. Any subsequent update to the same row should also go to the same process of checking the value of the timestamp they have in their memory. In this case, the timestamp from memory will be different from the timestamp in the row. This indicates that row in the table has changed and new updates should not be allowed. I believe timestamp can be very very useful in this kind of scenario. Is there any better alternative? Please leave a comment with the suggestion and I will post on the blog with due credit. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Java EE @ No Fluff Just Stuff Tour

    - by reza_rahman
    If you work in the US and still don't know what the No Fluff Just Stuff (NFJS) Tour is, you are doing yourself a very serious disfavor. NFJS is by far the cheapest and most effective way to stay up to date through some world class speakers and talks. This is most certainly true for US enterprise Java developers in particular. Following the US cultural tradition of old-fashioned roadshows, NFJS is basically a set program of speakers and topics offered at major US cities year round. Many now famous world class technology speakers can trace their humble roots to NFJS. Via NFJS you basically get to have amazing training without paying for an expensive venue, lodging or travel. The events are usually on the weekends so you don't need to even skip work if you want (a great feature for consultants on tight budgets and deadlines). I am proud to share with you that I recently joined the NFJS troupe. My hope is that this will help solve the lingering problem of effectively spreading the Java EE message here in the US. For NFJS I hope my joining will help beef up perhaps much desired Java content. In any case, simply being accepted into this legendary program is an honor I could have perhaps only dreamed of a few years ago. I am very grateful to Jay Zimmerman for seeing the value in me and the Java EE content. The current speaker line-up consists of the likes of Neal Ford, Venkat Subramaniam, Nathaniel Schutta, Tim Berglund and many other great speakers. I actually had my tour debut on April 4-5 with the NFJS New York Software Symposium - basically a short train commute away from my home office. The show is traditionally one of the smaller ones and it was not that bad for a start. I look forward to doing a few more in the coming months (more on that a bit later). I had four talks back to back (really my most favorite four at the moment). The first one was a talk on JMS 2 - some of you might already know JMS is one of my most favored Java EE APIs. The slides for the talk are posted below: What’s New in Java Message Service 2 from Reza Rahman The next talk I delivered was my Cargo Tracker/Java EE + DDD talk. This talk basically overviews DDD and describes how DDD maps to Java EE using code examples/demos from the Cargo Tracker Java EE Blue Prints project. Applied Domain-Driven Design Blue Prints for Java EE from Reza Rahman The third talk I delivered was our flagship Java EE 7/8 talk. As you may know, currently the talk is basically about Java EE 7. I'll probably slowly evolve this talk to gradually transform it into a Java EE 8 talk as we move forward (I'll blog about that separately shortly). The following is the slide deck for the talk: JavaEE.Next(): Java EE 7, 8, and Beyond from Reza Rahman My last talk for the show was my JavaScript+Java EE 7 talk. This talk is basically about aligning EE 7 with the emerging JavaScript ecosystem (specifically AngularJS). The slide deck for the talk is here: JavaScript/HTML5 Rich Clients Using Java EE 7 from Reza Rahman Unsurprisingly this talk was well-attended. The demo application code is posted on GitHub. The code should be a helpful resource if this development model is something that interests you. Do let me know if you need help with it but the instructions should be fairly self-explanatory. My next NFJS show is the Central Ohio Software Symposium in Columbus on June 6-8 (sorry for the late notice - it's been a really crazy few weeks). Here's my tour schedule so far, I'll keep you up-to-date as the tour goes forward: June 6 - 8, Columbus Ohio. June 24 - 27, Denver Colorado (UberConf) - my most extensive agenda on the tour so far. July 18 - 20, Austin Texas. I hope you'll take this opportunity to get some updates on Java EE as well as the other awesome content on the tour?

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  • Silverlight ProgressBar issues with Binding

    - by Chris Skardon
    The ProgressBar pretty much does what it says on the tin, displays progress, in a bar form (well, by default anyhow). It’s pretty simple to use: <ProgressBar Minimum="0" Maximum="100" Value="50"/> Gives you a progress bar with 50% of it filled: Easy! But of course, we’re wanting to use binding to change the value, again, pretty easy, have a ViewModel with a ‘Value’ in it, and bind: <ProgressBar Minimum="0" Maximum="100" Value="{Binding Value}"/> Spiffy, and whilst we’re at it, why not bind the Maximum value as well – after all, we can’t be sure of the size of the progress, and it’s a pain to have to work out the percentage (when the progress bar can do it for us): <ProgressBar Minimum="0" Maximum="MaximumValue" Value="{Binding Value}"/> Right, this will work absolutely fine. Or will it??? On the face of it, it looks good, and testing it shows no issues, until at one point we go from: Maximum = 100; Value = 90; to Maximum=60; Value=50; On the face of it not unreasonable. The problem is more obvious if we look at the states of the properties after each set (initially Maximum is set at 1, Value = 0): Code Maximum Value Value < Maximum Maximum = 100; 100 0 True Value = 90; 100 90 True Maximum = 60; 60 90 False Value = 50; 60 50 True Everything is good until the Value is less than the Maximum, at this point the Progress Bar breaks. That’s right, it no longer updates itself, it will always look 100% full. The simple solution – always ensuring you set Value before Maximum is fine unless you’re using a ProgressBar in a less controlled environment – where for example you’re setting a ‘container’ with both values at the same time. The example I have is in a DataTemplate, I have a DataTemplate for a BusyIndicator, (specifically the BusyContentTemplate). The binding works this way: <BusyIndicator BusyContent="{Binding BusyContent}" BusyContentTemplate="{Binding ProgressTemplate}"/> With the template as the ProgressBar defined above… I was setting my BusyContent like this: BusyContent = content; aaaaaand finally, ‘content’ is a class: public class ContentClass : INotifyPropertyChanged { //Obviously this is properly implemented… public double Maximum { get;set;} public double Value { get;set;} } Soooo… As I was replacing the BusyContent wholesale, the order of the binding being set was outside of my control, so – how to go about it? Basically? Fudge it. Modify the ContentClass to include a method: public void Update(double value, double max) { Value = value; Maximum = max; } and change where the setting is to be: BusyContent.Update(content.Value, content.Maximum); Thereby getting the order correct.. Obvious really. Meh :|

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  • Tweeting about Oracle Applications Usability: Points to Consider

    - by ultan o'broin
    Here are a few pointers to anyone interested in tweeting about Oracle Applications usability or user experience (UX). These are based on my own experiences and practice, and may not necessarily reflect the views of Oracle, of course (touché, see the footer). If you are an Oracle employee and tweet about our offerings, then read up and follow the corporate social media policy. For the record, I tweet under the following account names: @ultan, @localization, @gamifyOracle, and @usableapps. The last two are supposedly Oracle subject-dedicated, but I mix it up on occassion. Fill out your Twitter account profile, and add a profile picture too. Disclose your interest. Don’t leave either the profile or image blank if you want to be taken seriously (or followed by me). Don’t tweet from a locked down Twitter account, as the message cannot be circulated to anyone who doesn't follow you. Open up the account if you really want to get that UX message out. Stay on message. The usable apps website, Misha Vaughan's VoX blog, and the Oracle Applications blog are good sources of UX messages and information, but you can find many other product team, individual, and corporate-wide sources with a little bit of searching. Set up a Google Alert with pertinent related keywords to get a daily digest of new information right in your inbox. Be original about it. Add your own insight and wit to the message, were relevant. Just circulating and RTing stock headlines adds no value to your effort or to the reader, and is somewhat lazy, in my opinion. Leave room for RTing of your tweet. So, don’t max out those 140 characters. Keep it under 130 if you want to be RTed without modification (or at all-I am not a fan of modifying tweets [MT], way too much effort for the medium). Remove articles and punctuation marks and use fragments, abbreviations, and so on at will to keep the tweet short enough, but leave keywords intact, as people search on those. Follow any Fusion UX Advocates who are on Twitter too (you can search for these names), and not just Oracle employees. Don't just follow people you like or think like you, or those who you think like you or are like-minded. Take a look at who is following or being followed by other tweeters and er, follow up. Create and socialize others to use an easily remembered or typed hashtag, or use what’s already popularized (for an event or conference, for example). We used #gamifyOracle for the applications UX gamification design jam, and other popular applications UX ones are #fusionapps and #usableapps (or at least I’m trying to popularize it). But, before you start the messaging, if you want to keep a record of the hashtag traffic, then set it up with an archiving service. Twitter’s own tweet lifespan is short. Don't mix up hashtags (#) with Twitter handles (@) that have the same name. Sending a tweet to @gamifyOracle will just be seen by @gamifyOracle (me) and any followers we have in common. Sending it to #gamifyOracle is seen by anyone following or searching for that hashtag. No dissing the competition. But there is no rule about not following them on Twitter to see the market reactions to Oracle announcements and this can even let you can tailor your own message accordingly. Don’t be boring. Mix it up a bit. Every 10th or so tweet, divert into other areas of interest, personal ones, even. No constant “I just received K+ in this and that” or “I just checked into wherever” on foursquare pouring into the Twittersteam, please. I just don’t care and will probably unfollow such people pretty quickly. And now, your Twitter tips and experiences with this subject? Them go in the comments...

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  • Get the Picture: Pinterest for Marketers

    - by Mike Stiles
    When trying to determine on which networks to conduct social marketing, the usual suspects immediately rise to the top; Facebook & Twitter, then LinkedIn (especially if you’re B2B), then maybe some Google Plus to hedge SEO bets.  So at what juncture do brands get excited about Pinterest? Pinterest has been easy for marketers to de-prioritize thanks to the perception its usage is so dominated by women. Um, what’s wrong with that? Women make an estimated 85% of all consumer purchases. So if there are indeed over 30 million US women active on it monthly, and they do 92% of the pinning, and 84% are still active on it after 4 years, when did an audience of highly engaged, very likely sales conversions become low priority? Okay, if you’re a tech B2B SaaS product like the Oracle Social Cloud, Pinterest may not be where you focus. But if you operate in the top Pinterest categories, which are truly far-reaching, it’s time to take note of Pinterest’s performance to date: 40.1 million monthly users in the US (eMarketer). Over 30 billion pins, half of which were pinned in the last 6 months. (Big momentum) 75% of usage is on their mobile app. (In solid shape for the mobile migration) Pinterest sharing grew 58% in 2013, beating Facebook, Twitter, or LinkedIn. (ShareThis) Pinterest is the 3rd most popular sharing platform overall (over email), with 48% of all sharing on tablets. Users referred by Pinterest are 10% more likely to buy on e-commerce sites and tend to spend twice that of users coming from Facebook. (Shopify) To be fair, brands haven’t had any paid marketing opportunities on that platform…until recently. Users are seeing Promoted Pins in both category and search feeds from rollout brands like Gap, ABC Family, Ziploc, and Nestle. Are the paid pins annoying users? It seems more so than other social networks, they’re fitting right in to the intended user experience and being accepted, getting almost as many click-throughs as user pins. New York Magazine’s Kevin Roose laid it out succinctly; Pinterest offers a place that’s image-centric, search-friendly, makes things easy to purchase, makes things easy to share, and puts users in an aspirational mood to buy. Pinterest is very confident in the value of that combo and that audience, with CPM rates 5x that of the most expensive Facebook ad, plus (at least for now) required spending commitments and required pin review by Pinterest for quality. The latest developments; a continued move toward search and discovery with enhancements like Guided Search to help you hone in on what interests you, Custom Categories, and the rumored Visual Search that stands to be a liberation from text. And most recently, Pinterest has opened up its API so brands can get access to deeper insights into the best search terms and categories in which to play ball, as well as what kinds of pins stand to perform best in those areas. As we learned in our rundown this week of Social Media Examiner’s Social Media Marketing Industry Report, around 50% of marketers specifically intend on upping their use of Pinterest. If you’re a big believer in fishing where the fish are, that’s probably an efficient position to take. @mikestiles @oraclesocialPhoto: Adam Lambert_Gorwyn, freeimages.com

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  • Visual Studio 2012 and .NET 4.5 now Live!

    - by Tarun Arora
    Today was the formal launch event for Visual Studio 2012 and .NET 4.5, a state-of-the-art development solution for building modern applications that span connected devices and continuous services, from the client to the cloud. The event was streamed live from http://visualstudiolaunch.com, S.Somasegar corporate vice president of the Developer Division opened the key note, Jason Zander dived deeper into how to leverage Visual Studio 2012 and .NET 4.5 to build modern application. Brian Harry all the awesome features in Visual Studio 2012 to improve the application lifecycle management.   I. Summary of the announcements made today 1. Visual Studio Updates coming this fall –  VS Update will better support agile teams, enable continuous quality, elevate SharePoint development with application lifecycle management (ALM) tools, and expand Visual Studio 2012 Windows development capabilities. It will be available as a community technology preview (CTP) later this month and in final release later this calendar year. A comprehensive list of what will be on offer can be found here. 2. Visual Studio Express 2012 for Windows Desktop – Visual Studio Express 2012 for Windows Desktop brings the newest desktop development capabilities in Visual Studio 2012 to Express users, too. You would be excited to know that the express SKU will support Integration with TFS among some of the other cool features I would like to mention Unit Testing, Unit Testing, Code Analysis, dependency management with NuGet a full list and download links can be found here. 3. F# tools for Visual Studio Express 2012 for web –  This F# Tools release adds in F# 3.0 components, such as the F# 3.0 compiler, F# Interactive, IDE support, and new F# features such as type providers and query expressions to your Visual Studio 2012 express for web. More details and download links can be found here. 4. Visual Studio TFS 2012 Power Tools – The TFS 2012 Power tools brings the goodness of Best Practice Analyzer, Process Template Editor, Storyboard Shapes, Team Explorer enhancements, TFPT command line, TFS Server Backups, etc via to your TFS 2012 installation. It can be downloaded right away from here. II. Road shows There will be many more community road shows this month packaged with hours of demos and discussions. The Visual Studio UK Team has just announced that there will be four UK launch events, face to face session including a product group speaker and partner sessions: Edinburgh, 1st October Manchester, 3rd October London, 4th October Reading, 5th October III. Get Started Download Visual Studio 2012 and the additional supporting software's from here. The Visual Studio development team has put together over 60 videos to help you learn about the new Visual Studio 2012 capabilities in more detail, and all of these will be available for watching here. IV. What’s Next A lot more exciting stuff lined up… Windows 8 Anticipated release: Oct. 26 (UPDATED 9/12) Windows Server 2012 Released (UPDATED 9/4) System Center 2012 Released (UPDATED 9/11) SQL Server 2012 Released (UPDATED 4/2) Internet Explorer 10 Anticipated release: Between Q3 2012 and early 2013 (UPDATED 5/3   Office 2013 Anticipated release: Q4 2012 or Q1 2013(UPDATED 9/12) Exchange 2013 Anticipated release: Q4 2012 (UPDATED 7/26) Visual Studio 2012 Released (UPDATED 9/12) Kinect for Windows Released (UPDATED 9/4) Windows Phone "Tango" and 8 "Tango": Released; Anticipated "Windows Phone 8" release: Q4 2012 (UPDATED 9/5) Dynamics ERP Online Anticipated release: September or October 2012 (UPDATED 7/20) Office 365 Anticipated update schedule: "Almost weekly"(UPDATED 9/12) Windows Azure Rumored CTP release: Spring 2012 (UPDATED 9/7) SharePoint 2013 Anticipated release: Q4 2012 (UPDATED 8/21) Enjoy

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  • Microsoft Build 2012 Day 1 Keynote Summary

    - by Tim Murphy
    So I have finally dried the tears after watching the Keynote for Build 2012.  This wasn’t because it was an emotional presentation, but because for the second year I missed the goodies.  Each on site attendee got a Surface RT, a Lumia 920 and a voucher for 100GB of SkyDrive storage. The event was opened with the announcement that in the three days since the launch of Windows 8 over 4 million upgrades have been sold.  I don’t care who you are that is an impressive stat.  Ballmer then spent a fair amount of time remaking the case for the Windows and Windows Phone platforms similar to what we have heard over the last to launch events. There were some cool, but non-essential demos.  The one that was the most fun was the Perceptive Pixel 82” slate device.  At first glance I wondered why I would ever want such a device, but then Ballmer explained it’s possible use for schools and boardrooms.  The actually made sense. Then things got strange.  Steve started explaining features that developers could leverage.  Usually this type of information is left to the product leads.  He focused on the integration with the Charms features such as Search and Share. Steve “Guggs” Guggenheim showed off an app that would appeal to my kids from Disney called “Agent P” which is base on Phineas and Ferb.  Then he got to the meat of the presentation.  We found out that you could add a tile that can be used to sell ad space.  In the same vein we also found out that you could use Microsoft’s, Paypal’s or any commerce engine of your own creation or choosing. For those who are interested in sports and especially developing sports apps you would have found the small presentation from Michael Bayle of ESPN.  He introduced the ESPN app which has tons of features.  For the developers in the crowd he also mentioned that ESPN has an API available at developer.espn.com. During the launch events we were told apps were coming.  In this presentation we were actually shown a scrolling list of logos and told about a couple of them.  Ballmer mentioned specifically Twitter, SAP and DropBox.  These are impressive names that were just a couple of the list impressive names. Steve Ballmer addressed the question of why you should develop for the Windows 8 platform.  He feels that Microsoft has the best commercial terms for developers, a better way to build apps than other platforms and a variety of form factors.  His key point though was the available volume of customers given the current Windows install base and assuming even a flat growth of the platform.  This he backed with a promise that Microsoft is going to do better at marketing and you won’t be able to avoid the ads that they are bringing out. The last section of the key note was present by Kevin Gallo from the Windows Phone team.  This was the real reason I tuned into the webcast.  He impressed upon those watching that the strength of developing for the Microsoft platform is the common programming model that now exist.  While there are difference between form factor implementations you can leverage code across them. He claimed that 90% of developer requests for Windows Phone 8 had been implemented.  These include: More controls with better performance Better live tiles including lock screen integration Speech support in custom apps Easier submission to the market place App camera integration VOIP and chat support Bluetooth and NFC support Native C++ development Direct 3D development   The quote from Kevin that stood out for me was that “Take your Dramamine and buckle your seatbelt type of games are coming to Windows Phone 8”.  He back this up by displaying a list of game development frameworks and then having Unity come out and do a demo. Ok, almost done … The last two things of note for me were the announcement that the SDK is immediately available at dev.windowsphone.com and that they were reducing the cost of an individual developer account to $8 for the next 8 days. Let the development commence. del.icio.us Tags: Build 2012,Windows 8,Windows Phone 8,Windows Phone

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  • Introducing the First Global Web Experience Management Content Management System

    - by kellsey.ruppel
    By Calvin Scharffs, VP of Marketing and Product Development, Lingotek Globalizing online content is more important than ever. The total spending power of online consumers around the world is nearly $50 trillion, a recent Common Sense Advisory report found. Three years ago, enterprises would have to translate content into 37 language to reach 98 percent of Internet users. This year, it takes 48 languages to reach the same amount of users.  For companies seeking to increase global market share, “translate frequently and fast” is the name of the game. Today’s content is dynamic and ever-changing, covering the gamut from social media sites to company forums to press releases. With high-quality translation and localization, enterprises can tailor content to consumers around the world.  Speed and Efficiency in Translation When it comes to the “frequently and fast” part of the equation, enterprises run into problems. Professional service providers provide translated content in files, which company workers then have to manually insert into their CMS. When companies update or edit source documents, they have to hunt down all the translated content and change each document individually.  Lingotek and Oracle have solved the problem by making the Lingotek Collaborative Translation Platform fully integrated and interoperable with Oracle WebCenter Sites Web Experience Management. Lingotek combines best-in-class machine translation solutions, real-time community/crowd translation and professional translation to enable companies to publish globalized content in an efficient and cost-effective manner. WebCenter Sites Web Experience Management simplifies the creation and management of different types of content across multiple channels, including social media.  Globalization Without Interrupting the Workflow The combination of the Lingotek platform with WebCenter Sites ensures that process of authoring, publishing, targeting, optimizing and personalizing global Web content is automated, saving companies the time and effort of manually entering content. Users can seamlessly integrate translation into their WebCenter Sites workflows, optimizing their translation and localization across web, social and mobile channels in multiple languages. The original structure and formatting of all translated content is maintained, saving workers the time and effort involved with inserting the text translation and reformatting.  In addition, Lingotek’s continuous publication model addresses the dynamic nature of content, automatically updating the status of translated documents within the WebCenter Sites Workflow whenever users edit or update source documents. This enables users to sync translations in real time. The translation, localization, updating and publishing of Web Experience Management content happens in a single, uninterrupted workflow.  The net result of Lingotek Inside for Oracle WebCenter Sites Web Experience Management is a system that more than meets the need for frequent and fast global translation. Workflows are accelerated. The globalization of content becomes faster and more streamlined. Enterprises save time, cost and effort in translation project management, and can address the needs of each of their global markets in a timely and cost-effective manner.  About Lingotek Lingotek is an Oracle Gold Partner and is going to be one of the first Oracle Validated Integrator (OVI) partners with WebCenter Sites. Lingotek is also an OVI partner with Oracle WebCenter Content.  Watch a video about how Lingotek Inside for Oracle WebCenter Sites works! Oracle WebCenter will be hosting a webinar, “Hitachi Data Systems Improves Global Web Experiences with Oracle WebCenter," tomorrow, September 13th. To attend the webinar, please register now! For more information about Lingotek for Oracle WebCenter, please visit http://www.lingotek.com/oracle.

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  • Security and the Mobile Workforce

    - by tobyehatch
    Now that many organizations are moving to the BYOD philosophy (bring your own devices), security for phones and tablets accessing company sensitive information is of paramount importance. I had the pleasure to interview Brian MacDonald, Principal Product Manager for Oracle Business Intelligence (BI) Mobile Products, about this subject, and he shared some wonderful insight about how the Oracle Mobile Security Tool Kit is addressing mobile security and doing some pretty cool things.  With the rapid proliferation of phones and tablets, there is a perception that mobile devices are a security threat to corporate IT, that mobile operating systems are not secure, and that there are simply too many ways to inadvertently provide access to critical analytic data outside the firewall. Every day, I see employees working on mobile devices at the airport, while waiting for their airplanes, and using public WIFI connections at coffee houses and in restaurants. These methods are not typically secure ways to access confidential company data. I asked Brian to explain why. “The native controls for mobile devices and applications are indeed insufficiently secure for corporate deployments of Business Intelligence and most certainly for businesses where data is extremely critical - such as financial services or defense - although it really applies across the board. The traditional approach for accessing data from outside a firewall is using a VPN connection which is not a viable solution for mobile. The problem is that once you open up a VPN connection on your phone or tablet, you are creating an opening for the whole device, for all the software and installed applications. Often the VPN connection by itself provides insufficient encryption – if any – which means that data can be potentially intercepted.” For this reason, most organizations that deploy Business Intelligence data via mobile devices will only do so with some additional level of control. So, how has the industry responded? What are companies doing to address this very real threat? Brian explained that “Mobile Device Management (MDM) and Mobile Application Management (MAM) software vendors have rapidly created solutions for mobile devices that provide a vast array of services for controlling, managing and establishing enterprise mobile usage policies. On the device front, vendors now support full levels of encryption behind the firewall, encrypted local data storage, credential management such as federated single-sign-on as well as remote wipe, geo-fencing and other risk reducing features (should a device be lost or stolen). More importantly, these software vendors have created methods for providing these capabilities on a per application basis, allowing for complete isolation of the application from the mobile operating system. Finally, there are tools which allow the applications themselves to be distributed through enterprise application stores allowing IT organizations to manage who has access to the apps, when updates to the applications will happen, and revoke access after an employee leaves. So even though an employee may be using a personal device, access to company data can be controlled while on or near the company premises. So do the Oracle BI mobile products integrate with the MDM and MAM vendors? Brian explained that our customers use a wide variety of mobile security vendors and may even have more than one in-house. Therefore, Oracle is ensuring that users have a choice and a mechanism for linking together Oracle’s BI offering with their chosen vendor’s secure technology. The Oracle BI Mobile Security Toolkit, which is a version of the Oracle BI Mobile HD application, delivered through the Oracle Technology Network (OTN) in its component parts, helps Oracle users to build their own version of the Mobile HD application, sign it with their own enterprise development certificates, link with their security vendor of choice, then deploy the combined application through whichever means they feel most appropriate, including enterprise application stores.  Brian further explained that Oracle currently supports most of the major mobile security vendors, has close relationships with each, and maintains strong partnerships enabling both Oracle and the vendors to test, update and release a cooperating solution in lock-step. Oracle also ensures that as new versions of the Oracle HD application are made available on the Apple iTunes store, the same version is also immediately made available through the Security Toolkit on OTN.  Rest assured that as our workforce continues down the mobile path, company sensitive information can be secured.  To listen to the entire podcast, click here. To learn more about the Oracle BI Mobile HD, click  here To learn more about the BI Mobile Security Toolkit, click here 

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  • 13 Lösungen für eine höhere Sicherheit in einer Oracle Datenbank (Best Practices)

    - by C.Muetzlitz
    Externe Einflüsse wie Gesetze fordern die IT auf, (unsere) Daten zu schützen. Doch wie prüft man die eingestellte Sicherheit einer Oracle Datenbank überhaupt? Ist die geforderte Sicherheit ausreichend umgesetzt und zwar im Idealfall entsprechend dem notwendigen Schutzbedarf? Wann haben Sie eigentlich die Sicherheit Ihrer Oracle Datenbank das letzte Mal überprüft? Und noch besser gefragt, kennen Sie die Bedrohungen und die davon abgeleiteten Risiken? Alles Fragen deren Antworten ein verantwortlicher Anwendungsbesitzer sofort parat haben sollte oder sehen Sie das anders? Wie kann man sich am besten vor Bedrohungen schützen? Die einzige richtige Antwort auf diese Frage ist, durch Informationen und daraus abgeleitetes Wissen. Nun umfassen Informationen und das darin versteckte Wissen wahrscheinlich sehr viele Quellen. D.h. es wird immer schwieriger sich das richtige Wissen anzueignen und dieses Wissen für den Schutz von Daten und Datenbanken anzuwenden.Betrachtet man die Oracle Datenbank, dann empfehle ich zwei wesentliche Bereiche, die man tun muss bzw. wissen sollte. Die Best Practices Lösungen kennen, die man implementieren sollte und teilweise muss, um gute Sicherheit zu garantieren.Ich nenne diesen Bereich „13 Lösungen für eine höhere Sicherheit in einer Oracle Datenbank (Best Practices)“ Wie sieht der wirkliche Sicherheitszustand einer Oracle Datenbank aus.Diesen Bereich nenne ich „Check Oracle DB Security“ In diesem Beitrag möchte ich Sie nun in die Grundlagen einer guten Oracle Datenbank Sicherheit einführen und Sie befähigen, den Sicherheitszustand Ihrer Datenbank selber bestimmen zu können. 13 Lösungen für eine höhere Sicherheit in einer Oracle Datenbank (Best Practices)“  Password-Management aktiveren:Seien Sie sich bewusst, dass schwache Passwords eine hohe Bedrohung bedeuten. Aktivieren Sie ein vernünftiges Password Management Kennen Sie den Funktionsumfang Ihrer aktuellen Datenbank Version, auch die Funktionen, die nicht mehr unterstützt werden.Der "New Feature und Upgrade Guide" sollte eine Pflichtlektüre werden. Implementieren Sie eine passende Mindestsicherheit.Oracle liefert hier viele Vorgaben. Haben Sie das Rollen- und Account Management im GriffHier geht es um eine kontrollierte Privilegien-Vergabe (Least Privileg), eine Zwecktrennung im Account Management und eine andauernde Überprüfung des Rollenmanagements und Zugriffskonzepts Sicheres Datenbank Link Konzept implementierenGerade im Bereich der Datenintegration werden wiederholt DB Links in der Datenbank konfiguriert. Diese Links eröffnen u.U. unkontrollierte Zugriffe auf entfernte Datenbanken. Tracken Sie den Zugriff und setzen Sie ein sicheres DB Link Konzept um. Oracle liefert hier die entsprechenden Vorgaben. Definieren Sie Schutz-Policies für Ihre Anwendungen.Hierunter fällt z.B. ein richtiges Anwendungs-Owner und Anwendungs-User Setup Implementieren Sie den notwendigen Datenschutz für wichtige DatenKennen Sie die Daten, die geschützt werden müssen und schützen Sie diese angemessen. Kontrollieren Sie den Ressourcenverbrauch in Ihrer Datenbank Implementieren Sie eine sinnvolle Zwecktrennung in der DatenbankAuch bei der Datenbank ist es sinnvoll eine Zwecktrennung zu implementieren. Schalten Sie eine sinnvolle und gesetzeskonforme Protokollierung ein.Gesetze erfordern das und Oracle gibt eine Mindestprotokollierung vor. Implementieren Sie Prozesse, die den guten Zustand der Datenbank erhalten Führen Sie regelmäßige Health- Checks durchOracle liefert z.B. mit dem Enterprise Manager eine vollständige Library. Definieren Sie ein funktionierendes Patch-ManagementKennen Sie die Critical Patch Updates und handeln Sie falls notwendig. Check Oracle DB Security oder wer den Sicherheitszustand nicht kennt, wird auch keine Maßnahmen ergreifen Den Sicherheitszustand einer Oracle Datenbank zu überprüfen, ist sehr wichtig. Hierfür kann man verschiedene Anwendungen nutzen, die im Markt erhältlich sind. Eine gute Entscheidung wäre z.B. den Oracle Enterprise Manager (Cloud Control) mit dem Lifecycle Management zu nutzen, der periodisch den Sicherheitszustand für Sie ermittelt. Eine manuelle Überprüfung ist auch möglich, erfordert aber tiefes Wissen. Doch auch trotz der hohen Wissensanforderung ist ein Verstehen, wie man eine Oracle Datenbank manuell auf Sicherheit überprüft, wichtig. Vertrauen Sie nicht mehr auf Vermutungen, sondern nehmen Sie die Sicherheit Ihrer Datenbank ernst und lernen Sie den realen Zustand Ihrer Datenbank kennen. Wissen über reale Zustände und Wissen über geeignete Konzepte schützen. Erst dann können Sie entscheiden, welche Maßnahmen tatsächlich notwendig sind. Weiterführende Informationen: Oracle Online Dokumentation für die Datenbank Verschiedene Artikel in der Knowledge Base vom Oracle Support Das neue Buch „Oracle Security in der Praxis. Vollständige Sicherheitsüberprüfung Ihrer Oracle Datenbank“.

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  • Updated SOA Documents now available in ITSO Reference Library

    - by Bob Rhubart
    Nine documents within the IT Strategies from Oracle (ITSO) reference library have recently been updated. (Access to the ITSO collection is free to registered Oracle.com members -- and that membership is free.) All nine documents fall within the Service Oriented Architecture section of the ITSO collection, and cover the following topics: SOA Practitioner Guides Creating an SOA Roadmap (PDF, 54 pages, published: February 2012) The secret to successful SOA is to build a roadmap that can be successfully executed. SOA offers an opportunity to adopt an iterative technique to deliver solutions incrementally. This document offers a structured, iterative methodology to help you stay focused on business results, mitigate technology and organizational risk, and deliver successful SOA projects. A Framework for SOA Governance (PDF, 58 pages, published: February 2012) Successful SOA requires a strong governance strategy that designs-in measurement, management, and enforcement procedures. Enterprise SOA adoption introduces new assets, processes, technologies, standards, roles, etc. which require application of appropriate governance policies and procedures. This document offers a framework for defining and building a proper SOA governance model. Determining ROI of SOA through Reuse (PDF, 28 pages, published: February 2012) SOA offers the opportunity to save millions of dollars annually through reuse. Sharing common services intuitively reduces workload, increases developer productivity, and decreases maintenance costs. This document provides an approach for estimating the reuse value of the various software assets contained in a typical portfolio. Identifying and Discovering Services (PDF, 64 pages, published: March 2012) What services should we build? How can we promote the reuse of existing services? A sound approach to answer these questions is a primary measure for the success of a SOA initiative. This document describes a pragmatic approach for collecting the necessary information for identifying proper services and facilitating service reuse. Software Engineering in an SOA Environment (PDF, 66 pages, published: March 2012) Traditional software delivery methods are too narrowly focused and need to be adjusted to enable SOA. This document describes an engineering approach for delivering projects within an SOA environment. It identifies the unique software engineering challenges faced by enterprises adopting SOA and provides a framework to remove the hurdles and improve the efficiency of the SOA initiative. SOA Reference Architectures SOA Foundation (PDF, 70 pages, published: February 2012) This document describes they key tenets for SOA design, development, and execution environments. Topics include: service definition, service layering, service types, the service model, composite applications, invocation patterns, and standards. SOA Infrastructure (PDF, 86 pages, published: February 2012) Properly architected, SOA provides a robust and manageable infrastructure that enables faster solution delivery. This document describes the role of infrastructure and its capabilities. Topics include: logical architecture, deployment views, and Oracle product mapping. SOA White Papers and Data Sheets Oracle's Approach to SOA (white paper) (PDF, 14 pages, published: February 2012) Oracle has developed a pragmatic, holistic approach, based on years of experience with numerous companies to help customers successfully adopt SOA and realize measureable business benefits. This executive datasheet and whitepaper describe Oracle's proven approach to SOA. Oracle's Approach to SOA (data sheet) (PDF, 3 pages, published: March 2012) SOA adoption is complex and success is far from assured. This is why Oracle has developed a pragmatic, holistic approach, based on years of experience with numerous companies, to help customers successfully adopt SOA and realize measurable business benefits. This data sheet provides an executive overview of Oracle's proven approach to SOA.

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  • Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

    - by Richard Lefebvre
    Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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  • NetworkManager Applet shows no networks

    - by Kkelk
    I am "the friend" referred to in the questions here and here. I decided to come and ask a question myself, as I can still not connect to the wireless network. I downloaded Keryx, as suggested here, and managed to download the necessary package and its dependencies. When I attempted to install the packages on Ubuntu using Keryx, Keryx just closed. Following this, I installed the packages manually using dpkg, and as far as I can tell, this was successful: kieran@ubuntu:~$ cd /host/wifi/Keryx/keryx/projects/Kieran/packages kieran@ubuntu:/host/wifi/Keryx/keryx/projects/Kieran/packages$ sudo dpkg -i *.deb [sudo] password for kieran: Selecting previously deselected package bcmwl-kernel-source. (Reading database ... 118296 files and directories currently installed.) Unpacking bcmwl-kernel-source (from bcmwl-kernel-source_5.60.48.36+bdcom-0ubuntu5_i386.deb) ... Selecting previously deselected package dkms. Unpacking dkms (from dkms_2.1.1.2-3ubuntu1.1_all.deb) ... Selecting previously deselected package fakeroot. Unpacking fakeroot (from fakeroot_1.14.4-1ubuntu1_i386.deb) ... Selecting previously deselected package linux-image. Unpacking linux-image (from linux-image_2.6.35.22.23_i386.deb) ... Selecting previously deselected package menu. Unpacking menu (from menu_2.1.44ubuntu1_i386.deb) ... Selecting previously deselected package patch. Unpacking patch (from patch_2.6-2ubuntu1_i386.deb) ... Setting up fakeroot (1.14.4-1ubuntu1) ... update-alternatives: using /usr/bin/fakeroot-sysv to provide /usr/bin/fakeroot (fakeroot) in auto mode. Setting up linux-image (2.6.35.22.23) ... Setting up menu (2.1.44ubuntu1) ... Setting up patch (2.6-2ubuntu1) ... Processing triggers for man-db ... Setting up dkms (2.1.1.2-3ubuntu1.1) ... Setting up bcmwl-kernel-source (5.60.48.36+bdcom-0ubuntu5) ... Loading new bcmwl-5.60.48.36+bdcom DKMS files... First Installation: checking all kernels... Building only for 2.6.35-22-generic Building for architecture i686 Building initial module for 2.6.35-22-generic Done. wl.ko: Running module version sanity check. - Original module - No original module exists within this kernel - Installation - Installing to /lib/modules/2.6.35-22-generic/updates/dkms/ depmod..... DKMS: install Completed. update-initramfs: deferring update (trigger activated) Processing triggers for install-info ... Processing triggers for doc-base ... Processing 31 changed 1 added doc-base file(s)... Registering documents with scrollkeeper... Processing triggers for menu ... Processing triggers for initramfs-tools ... update-initramfs: Generating /boot/initrd.img-2.6.35-22-generic Warning: No support for locale: en_GB.utf8 After rebooting, however, there were still no wireless networks in the NetworkManager Applet list. I opened the file /var/lib/NetworkManager/NetworkManager.state, and both NetworkEnabled and WirelessEnabled were set to True. While i'm very concious I may be asking a stupid question here, both my friend and I have nothing left to suggest, and as such - I would be very grateful for any answers as to how to get wireless working.

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  • BizTalk Server 2013 beta on Windows 8 (with Visual Studio 2012, SQL Server 2012 &amp; ESB Toolkit 2.2)

    - by Vishal
    Hello BizTalkers, Finally, Microsoft released the beta version of BizTalk Server 2010 R2 and now its called BizTalk Server 2013. I had tried the BTS 2010 R2 CTP version on Windows Azure VM and particularly I was excited about the RESTful services support and ESB fully integrated into BizTalk. Well didn’t get chance to test it much, Azure & VM running cost associated . Anyways, I was waiting for this announcement and I was so much glad that Microsoft finally released the on premise one.  Check what’s new in the BizTalk Server 2013.  Officially Microsoft says that BizTalk Server 2013 “beta” is not supported on Windows 8 but I was curious to try it out. Below is my installation and configuration experience. Virtual Machine configuration: VM Ware Workstation 9.0. Windows 8 Enterprise x64. SQL Server 2012. Visual Studio 2012 Ultimate. BizTalk Server 2013 beta. Windows 8 Machine name: WIN8 Local Administrator account name: Admin First I installed Windows 8 Enterprise on a VM Ware Workstation 9.0 and updated the OS. Even Windows 8 is the new release so luckily didn’t had much updates to perform. Next Installed Visual Studio 2012 Ultimate which was straightforward installation. Next Installed SQL Server 2012. Select New SQL Server stand-alone installation & followed the steps as shown in the screenshot below.   Once the installation is finished, fire up SQL Server Management Studio and try connecting. Initially when the management studio opened up, I thought why did Visual Studio 2010 open when I tried opening SQL Management studio but well, they made the interface alike VS 2010. Cool, I like it. Next is the real deal, download the BizTalk Server 2013 and unzip to particular folder. Double click the Setup.exe and follow the steps in the screenshots. Install Microsoft BizTalk Server 2013 beta. I selected all the normal artifacts and also all the artifacts under Additional Software's. So far so good. Next Launch BizTalk Server Configuration and I used Basic configuration as shown in screenshot below. Didn’t expect to see this but “wala”. Successful in the first shot. Still I wasn’t sure & something would have gone wrong so fired up the BizTalk Server Administration Console and that too came up just fine. Still was not able to believe so created a simple messaging application:  message in –> message out and that too worked just fine. Finally I was convinced that BizTalk Server 2013 did work on Windows 8. Next step was to install the ESB Toolkit 2.2 which is now integrated with BizTalk Server and does not come as a separate standalone installation file. Again run the BizTalk Setup.exe from the unzipped folder. Install Microsoft ESB Toolkit. Next, unlike ESB Configuration would  not open up by itself so go to “Windows 8 so called Start” (I could not resist to write this) and open the ESB Toolkit Configuration wizard. Below screenshot display the configurations I used. Also you can find them on MSDN here. Finally after the ESB Configuration, I open Admin Console and checked the 2 ESB application deployed. Cool. This concludes my experience about installation and configuration of BizTalk Server 2013 Beta & ESB Toolkit 2.2 on Windows 8. I will try and keep writing about BizTalk Server 2013 and its use with RESTful Services etc. Thanks, Vishal Mody

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  • Managing Operational Risk of Financial Services Processes – part 1/ 2

    - by Sanjeevio
    Financial institutions view compliance as a regulatory burden that incurs a high initial capital outlay and recurring costs. By its very nature regulation takes a prescriptive, common-for-all, approach to managing financial and non-financial risk. Needless to say, no longer does mere compliance with regulation will lead to sustainable differentiation.  Genuine competitive advantage will stem from being able to cope with innovation demands of the present economic environment while meeting compliance goals with regulatory mandates in a faster and cost-efficient manner. Let’s first take a look at the key factors that are limiting the pursuit of the above goal. Regulatory requirements are growing, driven in-part by revisions to existing mandates in line with cross-border, pan-geographic, nature of financial value chains today and more so by frequent systemic failures that have destabilized the financial markets and the global economy over the last decade.  In addition to the increase in regulation, financial institutions are faced with pressures of regulatory overlap and regulatory conflict. Regulatory overlap arises primarily from two things: firstly, due to the blurring of boundaries between lines-of-businesses with complex organizational structures and secondly, due to varying requirements of jurisdictional directives across geographic boundaries e.g. a securities firm with operations in US and EU would be subject different requirements of “Know-Your-Customer” (KYC) as per the PATRIOT ACT in US and MiFiD in EU. Another consequence and concomitance of regulatory change is regulatory conflict, which again, arises primarily from two things: firstly, due to diametrically opposite priorities of line-of-business and secondly, due to tension that regulatory requirements create between shareholders interests of tighter due-diligence and customer concerns of privacy. For instance, Customer Due Diligence (CDD) as per KYC requires eliciting detailed information from customers to prevent illegal activities such as money-laundering, terrorist financing or identity theft. While new customers are still more likely to comply with such stringent background checks at time of account opening, existing customers baulk at such practices as a breach of trust and privacy. As mentioned earlier regulatory compliance addresses both financial and non-financial risks. Operational risk is a non-financial risk that stems from business execution and spans people, processes, systems and information. Operational risk arising from financial processes in particular transcends other sources of such risk. Let’s look at the factors underpinning the operational risk of financial processes. The rapid pace of innovation and geographic expansion of financial institutions has resulted in proliferation and ad-hoc evolution of back-office, mid-office and front-office processes. This has had two serious implications on increasing the operational risk of financial processes: ·         Inconsistency of processes across lines-of-business, customer channels and product/service offerings. This makes it harder for the risk function to enforce a standardized risk methodology and in turn breaches harder to detect. ·         The proliferation of processes coupled with increasingly frequent change-cycles has resulted in accidental breaches and increased vulnerability to regulatory inadequacies. In summary, regulatory growth (including overlap and conflict) coupled with process proliferation and inconsistency is driving process compliance complexity In my next post I will address the implications of this process complexity on financial institutions and outline the role of BPM in lowering specific aspects of operational risk of financial processes.

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  • Hyper-V Live Migration across Sites!

    - by Ryan Roussel
    One of the great sessions I sat in on at Tech Ed this week was stretching a Windows 2008 R2 Hyper-V  Failover Cluster across sites.  With this ability, you could actually implement a Hyper-V cluster where you could migrate or even Live Migrate VMs across sites.   With this area’s propensity for Hurricanes, this will be a very popular topic for me over the next few months. While this technology is possible today, it’s also very complicated and can be very expensive to implement.    First your WAN connection has to support the ability to trunk your VLAN across both sites in order to Live Migrate.  This means you can’t use a Layer 3 routed connection like MPLS.  It has to be a Metro Ethernet connection or "Dark Fiber”.  Dark Fiber is unused Fiber already in the ground that can be leased from  various providers. Both of these connections would allow you to trunk layer 2 across your WAN.  Cisco does have the ability to trunk layer 2 across a routed connection by muxing the traffic but this is only available in their Nexus product line which has a very steep price tag.   If you are stuck with MPLS or the like and Nexus switching is not a realistic possibility, you will have to implement a multi-subnet cluster in which case Live Migration won’t be possible.  However you can still failover VMs to the remote site with some planning and manual intervention.  The consideration here is that the VMs will be on a different subnet once migrated, so you will have to change the IP addressing of your VMs.  This also has ramifications with DNS and Name resolution to control your down time.  DHCP with Reservations for your VMs is the preferred method to achieve the IP changes as this will automate that part of the process.   Secondly, you will have to have  a mechanism to replicate your storage across both sites.  Many SAN vendors natively support hardware based synchronous and asynchronous replication.  Some even support cluster shared volumes which were introduced in 2008 R2.   If your SANs do not support this natively, there are alternative file based replication products either software based like Double Take or hardware appliance like EMC.  Be sure to check with your vendor on the support of Disk majority if you’re replicating your quorum disk between SANs.   The last consideration is the ability to maintain quorum for your cluster.  If your replication provider does not support Disk Majority through replication, you will have to explore Node Majority with File Share Witness.  This will affect your design as a 3 node cluster with 1 node at the remote site and FSW at the production site would not have the ability to maintain quorum if the production site was lost. MS best practice for this would be to implement an even node cluster with 2 nodes at  each site and the FSW at a third site.   And there you have it.  While some considerations and research goes into implementing this solution, even a multi-subnet solution would be invaluable to organizations in the implementations of “warm” DR sites.

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  • How do you report out user research results?

    - by user12277104
    A couple weeks ago, one of my mentees asked to meet, because she wanted my advice on how to report out user research results. She had just conducted her first usability test for her new employer, and was getting to the point where she wanted to put together some slides, but she didn't want them to be boring. She wanted to talk with me about what to present and how best to present results to stakeholders. While I couldn't meet for another week, thanks to slideshare, I could quickly point her in the direction that my in-person advice would have led her. First, I'd put together a panel for the February 2012 New Hampshire UPA monthly meeting that we then repeated for the 2012 Boston UPA annual conference. In this panel, I described my reporting techniques, as did six of my colleagues -- two of whom work for companies smaller than mine, and four of whom are independent consultants. Before taking questions, we each presented for 3 to 5 minutes on how we presented research results. The differences were really interesting. For example, when do you really NEED a long, written report (as opposed to an email, spreadsheet, or slide deck with callouts)? When you are reporting your test results to the FDA -- that makes sense. in this presentation, I describe two modes of reporting results that I use.  Second, I'd been a participant in the CUE-9 study. CUE stands for Comparative Usability Evaluation, and this was the 9th of these studies that Rolf Molich had designed. Originally, the studies were designed to show the variability in evaluation methods practitioners use to evaluate websites and applications. Of course, using methods and tasks of their own choosing, the results were wildly different. However, in this 9th study, the tasks were the same, the participants were the same, and the problem severity scale was the same, so how would the results of the 19 practitioners compare? Still wildly variable. But for the purposes of this discussion, it gave me a work product that was not proprietary to the company I work for -- a usability test report that I could share publicly. This was the way I'd been reporting results since 2005, and pretty much what I still do, when time allows.  That said, I have been continuing to evolve my methods and reporting techniques, and sometimes, there is no time to create that kind of report -- the team can't wait the days that it takes to take screen shots, go through my notes, refer back to recordings, and write it all up. So in those cases, I use bullet points in email, talk through the findings with stakeholders in a 1-hour meeting, and then post the take-aways on a wiki page. There are other requirements for that kind of reporting to work -- for example, the stakeholders need to attend each of the sessions, and the sessions can't take more than a day to complete, but you get the idea: there is no one "right" way to report out results. If the method of reporting you are using is giving your stakeholders the information they need, in a time frame in which it is useful, and in a format that meets their needs (FDA report or bullet points on a wiki), then that's the "right" way to report your results. 

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  • Production Access Denied! Who caused this rule anyways?

    - by Matt Watson
    One of the biggest challenges for most developers is getting access to production servers. In smaller dev teams of less than about 5 people everyone usually has access. Then you hire developer #6, he messes something up in production... and now nobody has access. That is how it always starts in small dev teams. I think just about every rule of life there is gets created this way. One person messes it up for the rest of us. Rules are then put in place to try and prevent it from happening again.Breaking the rules is in our nature. In this example it is for good cause and a necessity to support our applications and troubleshoot problems as they arise. So how do developers typically break the rules? Some create their own method to collect log files off servers so they can see them. Expensive log management programs can collect log files, but log files alone are not enough. Centralizing where important errors are logged to is common. Some lucky developers are given production server access by the IT operations team out of necessity. Wait. That's not fair to all developers and knowingly breaks the company rule!  When customers complain or the system is down, the rules go out the window. Commonly lead developers get production access because they are ultimately responsible for supporting the application and may be the only person who knows how to fix it. The problem with only giving lead developers production access is it doesn't scale from a support standpoint. Those key employees become the go to people to help solve application problems, but they also become a bottleneck. They end up spending up to half of their time every day helping resolve application defects, performance problems, or whatever the fire of the day is. This actually the last thing you want your lead developers doing. They should be working on something more strategic like major enhancements to the product. Having production access can actually be a curse if you are the guy stuck hunting down log files all day. Application defects are good tasks for junior developers. They can usually handle figuring out simple application problems. But nothing is worse than being a junior developer who can't figure out those problems and the back log of them grows and grows. Some of them require production server access to verify a deployment was done correctly, verify config settings, view log files, or maybe just restart an application. Since the junior developers don't have access, they end up bugging the developers who do have access or they track down a system admin to help. It can take hours or days to see server information that would take seconds or minutes if they had access of their own. It is very frustrating to the developer trying to solve the problem, the system admin being forced to help, and most importantly your customers who are not happy about the situation. This process is terribly inefficient. Production database access is also important for solving application problems, but presents a lot of risk if developers are given access. They could see data they shouldn't.  They could write queries on accident to update data, delete data, or merely select every record from every table and bring your database to its knees. Since most of the application we create are data driven, it can be very difficult to track down application bugs without access to the production databases.Besides it being against the rule, why don't all developers have access? Most of the time it comes down to security, change of control, lack of training, and other valid reasons. Developers have been known to tinker with different settings to try and solve a problem and in the process forget what they changed and made the problem worse. So it is a double edge sword. Don't give them access and fixing bugs is more difficult, or give them access and risk having more bugs or major outages being created!Matt WatsonFounder, CEOStackifyAgile Support for Agile Developers

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  • Open source adventures with... wait for it... Microsoft

    - by Jeff
    Last week, Microsoft announced that it was going to open source the rest of the ASP.NET MVC Web stack. The core MVC framework has been open source for a long time now, but the other pieces around it are also now out in the wild. Not only that, but it's not what I call "big bang" open source, where you release the source with each version. No, they're actually committing in real time to a public repository. They're also taking contributions where it makes sense. If that weren't exciting enough, CodePlex, which used to be a part of the team I was on, has been re-org'd to a different part of the company where it is getting the love and attention (and apparently money) that it deserves. For a period of several months, I lobbied to get a PM gig with that product, but got nowhere. A year and a half later, I'm happy to see it finally treated right. In any case, I found a bug in Razor, the rendering engine, before the beta came out. I informally sent the bug info to some people, but it wasn't fixed for the beta. Now, with the project being developed in the open, I was able to submit the issue, and went back and forth with the developer who wrote the code (I met him once at a meet up in Bellevue, I think), and he committed a fix. I tried it a day later, and the bug was gone. There's a lot to learn from all of this. That open source software is surprisingly efficient and often of high quality is one part of it. For me the win is that it demonstrates how open and collaborative processes, as light as possible, lead to better software. In other words, even if this were a project being developed internally, at a bank or something, getting stakeholders involved early and giving people the ability to respond leads to awesomeness. While there is always a place for big thinking, experience has shown time and time again that trying to figure everything out up front takes too long, and rarely meets expectations. This is a lesson that probably half of Microsoft has yet to learn, including the team I was on before I split. It's the reason that team still hasn't shipped anything to general availability. But I've seen what an open and iterative development style can do for teams, at Microsoft and other places that I've worked. When you can have a conversation with people, and take ideas and turn them into code quickly, you're winning. So why don't people like winning? I think there are a lot of reasons, and they can generally be categorized into fear, skepticism and bad experiences. I can't give the Web stack teams enough credit. Not only did they dream big, but they changed a culture that often seems immovable and hopelessly stuck. This is a very public example of this culture change, but it's starting to happen at every scale in Microsoft. It's really interesting to see in a company that has been written off as dead the last decade.

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  • Does your analytic solution tell you what questions to ask?

    - by Manan Goel
    Analytic solutions exist to answer business questions. Conventional wisdom holds that if you can answer business questions quickly and accurately, you can take better business decisions and therefore achieve better business results and outperform the competition. Most business questions are well understood (read structured) so they are relatively easy to ask and answer. Questions like what were the revenues, cost of goods sold, margins, which regions and products outperformed/underperformed are relatively well understood and as a result most analytics solutions are well equipped to answer such questions. Things get really interesting when you are looking for answers but you don’t know what questions to ask in the first place? That’s like an explorer looking to make new discoveries by exploration. An example of this scenario is the Center of Disease Control (CDC) in United States trying to find the vaccine for the latest strand of the swine flu virus. The researchers at CDC may try hundreds of options before finally discovering the vaccine. The exploration process is inherently messy and complex. The process is fraught with false starts, one question or a hunch leading to another and the final result may look entirely different from what was envisioned in the beginning. Speed and flexibility is the key; speed so the hundreds of possible options can be explored quickly and flexibility because almost everything about the problem, solutions and the process is unknown.  Come to think of it, most organizations operate in an increasingly unknown or uncertain environment. Business Leaders have to take decisions based on a largely unknown view of the future. And since the value proposition of analytic solutions is to help the business leaders take better business decisions, for best results, consider adding information exploration and discovery capabilities to your analytic solution. Such exploratory analysis capabilities will help the business leaders perform even better by empowering them to refine their hunches, ask better questions and take better decisions. That’s your analytic system not only answering the questions but also suggesting what questions to ask in the first place. Today, most leading analytic software vendors offer exploratory analysis products as part of their analytic solutions offerings. So, what characteristics should be top of mind while evaluating the various solutions? The answer is quite simply the same characteristics that are essential for exploration and analysis – speed & flexibility. Speed is required because the system inherently has to be agile to handle hundreds of different scenarios with large volumes of data across large user populations. Exploration happens at the speed of thought so make sure that you system is capable of operating at speed of thought. Flexibility is required because the exploration process from start to finish is full of unknowns; unknown questions, answers and hunches. So, make sure that the system is capable of managing and exploring all relevant data – structured or unstructured like databases, enterprise applications, tweets, social media updates, documents, texts, emails etc. and provides flexible Google like user interface to quickly explore all relevant data. Getting Started You can help business leaders become “Decision Masters” by augmenting your analytic solution with information discovery capabilities. For best results make sure that the solution you choose is enterprise class and allows advanced, yet intuitive, exploration and analysis of complex and varied data including structured, semi-structured and unstructured data.  You can learn more about Oracle’s exploratory analysis solutions by clicking here.

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  • vmware player xorg driver broke after ubuntu 12.04 LTS automatic system update on 06/07/2014

    - by user291828
    I am running Ubuntu 12.04 LTS as a virtual machine on a Windows 7 host using vmware player 6.0.2. On Sat. 06/07/2014, Ubuntu performed an automatic system update as it does regularly, however after reboot, the display driver seems to be broken which causes the screen to split into many identical panels. This pretty much rendered the VM unusable. Below is the log entry for that update from /var/log/apt/history.log It appears that at least one of these updates have caused this problem. The exact same problem has been reported on the vmware forum as well, see https://communities.vmware.com/message/2388776#2388776 So far I have not been able so find a solution. Content in /var/log/apt/history.log Start-Date: 2014-06-07 15:04:46 Commandline: aptdaemon role='role-commit-packages' sender=':1.65' Install: linux-headers-3.2.0-64:amd64 (3.2.0-64.97), linux-image-3.2.0-64-generic:amd64 (3.2.0-64.97), linux-headers-3.2.0-64-generic:amd64 (3.2.0-64.97) Upgrade: iproute:amd64 (20111117-1ubuntu2.1, 20111117-1ubuntu2.3), libknewstuff3-4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libkdeclarative5:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libnepomukquery4a:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libgnutls-openssl27:amd64 (2.12.14-5ubuntu3.7, 2.12.14-5ubuntu3.8), libthreadweaver4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libkdecore5:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libnepomukutils4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libktexteditor4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), linux-generic:amd64 (3.2.0.63.75, 3.2.0.64.76), libkmediaplayer4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libkrosscore4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libgnutls26:amd64 (2.12.14-5ubuntu3.7, 2.12.14-5ubuntu3.8), libgnutls26:i386 (2.12.14-5ubuntu3.7, 2.12.14-5ubuntu3.8), libsolid4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libnepomuk4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libkdnssd4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libkparts4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), kdoctools:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libssl-dev:amd64 (1.0.1-4ubuntu5.13, 1.0.1-4ubuntu5.14), libssl-doc:amd64 (1.0.1-4ubuntu5.13, 1.0.1-4ubuntu5.14), libkidletime4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), linux-headers-generic:amd64 (3.2.0.63.75, 3.2.0.64.76), linux-image-generic:amd64 (3.2.0.63.75, 3.2.0.64.76), libkcmutils4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libkfile4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libkpty4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libkntlm4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libplasma3:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libkemoticons4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), kdelibs-bin:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libkdewebkit5:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libkjsembed4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libkio5:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libkjsapi4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), openssl:amd64 (1.0.1-4ubuntu5.13, 1.0.1-4ubuntu5.14), kdelibs5-data:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), linux-libc-dev:amd64 (3.2.0-63.95, 3.2.0-64.97), libkde3support4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libknotifyconfig4:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), kdelibs5-plugins:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libkhtml5:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libkdeui5:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libkdesu5:amd64 (4.8.5-0ubuntu0.2, 4.8.5-0ubuntu0.3), libssl1.0.0:amd64 (1.0.1-4ubuntu5.13, 1.0.1-4ubuntu5.14), libssl1.0.0:i386 (1.0.1-4ubuntu5.13, 1.0.1-4ubuntu5.14) End-Date: 2014-06-07 15:09:08

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  • Controlling server configurations with IPS

    - by barts
    I recently received a customer question regarding how they best could control which packages and which versions were used on their production Solaris 11 servers.  They had considered pointing each server at its own software repository - a common initial approach.  A simpler method leverages one of dependency mechanisms we introduced with Solaris 11, but is not immediately obvious to most people. Typically, most internal IT departments qualify particular versions for production use.  What this customer wanted to do was insure that their operations staff only installed internally qualified versions of Solaris on their servers.  The easiest way of doing this is to leverage the 'incorporate' type of dependency in a small package defined for each server type.  From the reference " Packaging and Delivering Software With the Image Packaging System in Oracle® Solaris 11.1":  The incorporate dependency specifies that if the given package is installed, it must be at the given version, to the given version accuracy. For example, if the dependent FMRI has a version of 1.4.3, then no version less than 1.4.3 or greater than or equal to 1.4.4 satisfies the dependency. Version 1.4.3.7 does satisfy this example dependency. The common way to use incorporate dependencies is to put many of them in the same package to define a surface in the package version space that is compatible. Packages that contain such sets of incorporate dependencies are often called incorporations. Incorporations are typically used to define sets of software packages that are built together and are not separately versioned. The incorporate dependency is heavily used in Oracle Solaris to ensurethat compatible versions of software are installed together. An example incorporate dependency is: depend type=incorporate fmri=pkg:/driver/network/ethernet/[email protected],5.11-0.175.0.0.0.2.1 So, to make sure only qualified versions are installed on a server, create a package that will be installed on the machines to be controlled.  This package will contain an incorporate dependency on the "entire" package, which controls the various components used to be build Solaris.  Every time a new version of Solaris has been qualified for production use, create a new version of this package specifying the new version of "entire" that was qualified.  Once this new control package is available in the repositories configured on the production server, the pkg update command will update that system to the specified version.  Unless a new version of the control package is made available, pkg update will report that no updates are available since no version of the control package can be installed that satisfies the incorporate constraint. Note that if desired, the same package can be used to specify which packages must be present on the system by adding either "require" or "group" dependencies; the latter permits removal of some of the packages, the former does not.  More details on this can be found in either the section 5 pkg man page or the previously mentioned reference document. This technique of using package dependencies to constrain system configuration leverages the SAT solver which is at the heart of IPS, and is basic to how we package Solaris itself.  

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  • Keeping an Eye on Your Storage

    - by Fatherjack
    There are plenty of resources that advise you about looking for signs that your storage hardware is having problems. SQL Server Alerts for 823, 824 and 825 are covered here by Paul Randall of SQL Skills: http://www.sqlskills.com/blogs/paul/a-little-known-sign-of-impending-doom-error-825/ and here by me: https://www.simple-talk.com/blogs/2011/06/27/alerts-are-good-arent-they/. Now until very recently I wasn’t aware that there was a different way to track the 823 + 824 errors. It was by complete chance that I happened to be searching about in the msdb database when I found the suspect_pages table. Running a query against it I got zero rows. This, as it turns out is a good thing. Highlighting the table name and pressing F1 got me nowhere – Is it just me or does Books Online fail to load properly for no obvious reason sometimes? So I typed the table name into the search bar and got my local version of http://msdn.microsoft.com/en-us/library/ms174425.aspx. From that we get the following description: Contains one row per page that failed with a minor 823 error or an 824 error. Pages are listed in this table because they are suspected of being bad, but they might actually be fine. When a suspect page is repaired, its status is updated in the event_type column. So, in the table we would, on healthy hardware, expect to see zero rows but on disks that are having problems the event_type column would show us what is going on. Where there are suspect pages on the disk the rows would have an event_type value of 1, 2 or 3, where those suspect pages have been restored, repaired or deallocated by DBCC then the value would be 4, 5 or 7. Having this table means that we can set up SQL Monitor to check the status of our hardware as we can create a custom metric based on the query below: USE [msdb] go SELECT COUNT(*) FROM [dbo].[suspect_pages] AS sp All we need to do is set the metric to collect this value and set an alert to email when the value is not 1 and we are then able to let SQL Monitor take care of our storage. Note that the suspect_pages table does not have any updates concerning Error 825 which the links at the top of the page cover in more detail. I would suggest that you set SQL Monitor to alert on the suspect_pages table in addition to other taking other measures to look after your storage hardware and not have it as your only precaution. Microsoft actually pass ownership and administration of the suspect_pages table over to the database administrator (Manage the suspect_pages Table (SQL Server)) and in a surprising move (to me at least) advise DBAs to actively update and archive data in it. The table will only ever contain a maximum of 1000 rows and once full, new rows will not be added. Keeping an eye on this table is pretty important, although In my opinion, if you get to 1000 rows in this table and are not already waiting for new disks to be added to your server you are doing something wrong but if you have 1000 rows in there then you need to move data out quickly because you may be missing some important events on your server.

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  • Ask the Readers: Would You Be Willing to Give Windows Up and Use a Different O.S.?

    - by Asian Angel
    When it comes to computers, Windows definitely rules the desktop in comparison to other operating systems. What we would like to know this week is if you would actually be willing to give up using Windows altogether and move to a different operating system on your computers. Note: This week’s Ask the Readers post is posing a hypothetical situation, so please refrain from starting arguments or a flame war in the comments. Good reasoned discussion is always welcome. There is no doubt that Windows is the dominant operating system in use today. Everywhere you go or look it is easy to find computers with Windows installed such as at work, home, the library, government offices, and more. For many people it is the operating system that they know and are comfortable with, which makes changing to a different operating system less appealing. Adding to the preference for Windows (or dependency based on your view) is the custom software that many businesses use on a daily basis. Throw in the high volume of people who depend on and use Microsoft Office as a standard for their business documents and it is little wonder that Windows is so dominant. So what would you use if you did decide to take a break from or permanently move away from Windows? If your choice is Linux then you have a large and wonderful variety of distributions to choose from based on what you want out of your system. Want a distribution that is easy to work with? You could choose Ubuntu, Linux Mint, or others that are engineered to be ready to go “out of the box”. Like a challenge? Perhaps Arch Linux is more your style. One of the most attractive features of all about Linux is the price…it is very hard to beat free! Maybe Mac OS X sounds like the perfect choice. It has a certain mystique and elegance associated with it and many OS X fans refuse to use anything else if given a choice. Then there is the soon to be released Chrome OS with its’ emphasis on cloud computing. This is a system that is definitely focused on being as low-maintenance and hassle-free as possible. Quick on, quick off, minimalist, and made to be portable. All of the system’s updates will occur automatically leaving you free to work and play in the cloud. But it does have its’ limitations…no installing all of those custom apps that you love using on Windows or other systems…it is literally all about the browsing window and web apps. So there you have it. If the opportunity presented itself would you, could you give Windows up and use a different operating system? Would it be easy or hard for you to do? Perhaps it would not really matter so long as you could do what you needed or wanted to do on a computer. And maybe this is the perfect time to try something new and find out…that new favorite operating system could be just an install disc away. Let us know your thoughts in the comments! How-To Geek Polls require Javascript. Please Click Here to View the Poll. Latest Features How-To Geek ETC The Complete List of iPad Tips, Tricks, and Tutorials The 50 Best Registry Hacks that Make Windows Better The How-To Geek Holiday Gift Guide (Geeky Stuff We Like) LCD? LED? Plasma? The How-To Geek Guide to HDTV Technology The How-To Geek Guide to Learning Photoshop, Part 8: Filters Improve Digital Photography by Calibrating Your Monitor The Brothers Mario – Epic Gangland Style Mario Brothers Movie Trailer [Video] Score Awesome Games on the Cheap with the Humble Indie Bundle Add a Colorful Christmas Theme to Your Windows 7 Desktop This Windows Hack Changes the Blue Screen of Death to Red Edit Images Quickly in Firefox with Pixlr Grabber Zoho Writer, Sheet, and Show Now Available in Chrome Web Store

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  • Webcast Q&A: Hitachi Data Systems Improves Global Web Experiences with Oracle WebCenter

    - by kellsey.ruppel
    Last Thursday we had the third webcast in our WebCenter in Action webcast series, "Hitachi Data Systems Improves Global Web Experiences with Oracle WebCenter", where customer Sean Mattson from HDS and Rob Vandenberg from Oracle Partner Lingotek shared how Oracle WebCenter is powering Hitachi Data System’s externally facing website and providing a seamless experience for their customers. In case you missed it, here's a recap of the Q&A.   Sean Mattson, Hitachi Data Systems  Q: Did you run into any issues in the deployment of the platform?A: There were some challenges, we were one of the first enterprise ‘on premise’ installations for Lingotek and our WebCenter platform also has a lot of custom features.  There were a lot of iterations and back and forth working with Lingotek at first.  We both helped each other, learned a lot and in the end managed to resolve all issues and roll out a very compelling solution for HDS. Q: What has been the biggest benefit your end users have seen?A: Being able to manage and govern the content lifecycle globally and centrally and at the same time enabling the field to update, review and publish the incremental content changes without a lot of touchpoints has helped us streamline and simplify the entire publishing process. Q: Was there any resistance internally when implementing the solution? If so, how did you overcome that?A: I wouldn't say resistance as much as skepticism that we could actually deploy an automated and self publishing solution.  Even if a solution is great, adoption of a new process can be a challenge and we are still pursuing our adoption targets.  One of the most important aspects is to include lots of training and support materials and offer as much helpdesk type support as needed to get the field self sufficient and confident in the capabilities of the system.  Rob Vandenberg, Lingotek  Q: Are there any limitations regarding supported languages such as support for French Canadian and Indian languages?A: Lingotek supports all language pairs. Including right to left languages and double byte languages such as Chinese, Japanese and Korean Q: Is the Lingotek solution integrated with the new 11g release of WebCenter Sites? A: Yes! In fact, Lingotek is the first OVI partner for Oracle WebCenter Sites  Q: Can translation memories help to improve the accuracy of machine translation?A: One of the greatest long term strategic benefits of using Lingotek is the accumulation of translation memories, or past human translations. These TMs can be used to "train" statistical machine translation engines to have higher and higher quality. This virtuous cycle is ongoing and will consistently improve both machine and human translations.  Q: We have existing translation memories from previous work with our translation service provider. Can they be easily imported in to the Lingotek solution for re-use? Q: Yes, Lingotek is standards compliant. We support TM import in both the TMX and XLIFF formats. Q: If we use Lingotek as a service to do our professional translation and also use the Lingotek software solution, do we get the translation memories to give us a means of just translating future adds and changes ourselves? A: Yes, all the data is yours, always. Lingotek can provide both the integrated translation software as well as the professional translation services. All the content and translation memories are yours. Q: Can you give us an example of where community translation has proved to be successful?A: The key word here is community. If you have a community that cares about you, your content, and the rest of the community, then community translation can work for you. We've seen effective use cases in Product User Groups content, Support Communities, and other types of User Generated content, like wikis and blogs.   If you missed the webcast, be sure to catch the replay to see a live demonstration of WebCenter in action!   Hitachi Data Systems Improves Global Web Experiences with Oracle WebCenter from Oracle WebCenter

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