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• SLA Violations - Compensation expectations and vague contracts

  - by llllxllll

  Tagging this as cautionary tale. I took over for an admin a year and a half ago, and reviewed the 3 year contract with our ISP. There were no specific SLA promises in the contract that I found, and have been meaning to review the contract with our rep. Of course, we had an outage this past week that resulted in almost four days of downtime !!!!! This involves eff-ups of epic proportions on our ISP's part and a telco they colocate with. Details can be provided. I am the network / systems / purchasing / and helpdesk at my company...and am willing to fight with the ISP. I also have more management that can get involved, including the name on the contract. First, if there are not concrete guarantees about compensation and downtime, we are screwed right? Two, if we want out of our contract, does anyone have experience going the legal route, and if so, who knows a lawyer? =)

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• Restoring from .wim image without access to Windows DVD

  - by Steven H

  I'm attempting to fix a friend's computer. It will not boot to anything Windows-related (see my earlier question for more information). I was able to boot into Peppermint OS to back up her files and grab the HP OEM image (.wim) so that I can restore from it (OEM W7 key, so I can't just do a W7 reinstall). However, I cannot figure out what the heck I need to do to be able to actually restore her computer to that image. I tried using these instructions on TechNet to create a WinPE flash drive, but those instructions don't actually make the flash drive bootable, so that option didn't work (the partition is labeled as active, but when trying to boot from it I get the message "Remove disks or other media. Press any key to restart."). All of the other instructions that I found require that I get into WinRE or boot from an install disk, which I cannot do. Any suggestions as to how I can apply this .wim boot image?

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• Prevent EC2 machine from halt, poweroff, shutdown

  - by Adam Matan

  Hi, EC2 Ubuntu servers erase all disk contents when being shut down. Following an unfortunate accident, I have decided to prevent the command-live halt, poweroff and shutdown. What's the best way to do it? I thought about renaming these commands (at /sbin) to something like HALT_RENAMED___ERASES_ALL_DISK_CONTENTS. Are there any files, other than the three listed above, that needs to be handled? I've noticed that halt and poweroff are merely links to reboot. Should reboot be renamed, too? Adam

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• Extract and install Word 2003 standalone without full CD

  - by pcampbell

  Given a proper Office 2003 CD, is it possible to extract just the files that are needed for one application... i.e. Word or Excel? Browsing the CD, you can see WORD11.MSI. The goal here is to extract just the necessary bits to install the one app. Disk space isn't the concern, but rather the larger question of 'is it possible' and how? Is it possible to copy those files from the CD to another location to allow the installation of just one application? What files would be required from the CD to accomplish this?

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• Load Balancer recommendations

  - by delerious010

  I provide hosting service for about 250 clients to date, and this is increasing on a monthly basis. For each client, I have 2 "services" configured for L4 balancing / persistence .. one on port 80, another for port 443 which redirects to another internal port as well as 4 servers per service. This equates to a total of 500 "services" and 2000 "servers". I'm currently running with a couple CoyotePoint load balancers, and have had a look at some Barracudas but so far I'm really not impressed by those. Could anyone recommend some good load balancers which would be able to support this sort of load ? And which offer a good API, or shell access to automate management.

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• Cannot install Windows 8 Transformation Pack on Windows 7

  - by Mehper C. Palavuzlar

  I am trying to install Windows 8 Transformation Pack v4.0 on my Sony Vaio laptop with the following options: When I run (as administrator) the setup file, it starts to install but gives the following error at some point: The file 'C:\Windows\Fonts\segoui.ttf' could not be opened. Please check that your disk is not full and that you have access to the destination directory. Since I run the installer as administrator, this error message seems strange to me. Segoe UI font is also installed on my PC. When I try to install with default system fonts (without Segoe UI), it gives the same error again: What should I do to solve this problem?

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• Grub loading. The symbol ' ' not found. Aborted. Press any key...

  - by John

  Hi there, I have a dual boot system on dell xps 9000 with windows 7 and ubuntu. But after I performed system backup on it as requested by windows 7 I am no longer able to boot into the computer, instead at the beginning after bios I get the following message: Grub loading. The symbol ' ' not found. Aborted. Press any key... I tried to change bios booting config to starting with harddrive and it still returned the same message. Using windows boot disk only asks me to do another system backup or threatens to delete my harddrive completely. The only solution I have so far is to reinstall ubuntu, but that leaves 2 additional copies of ubuntu on my computer. Is there a simpler way to fix the situation so I can actually boot into windows? Thanks so much.

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• nginx 1.2.3 installed but remains at 1.1.19

  - by Nyxynyxx

  I've installed nginx 1.2.3 by adding a new ppa sudo add-apt-repository ppa:nginx/stable sudo apt-get update sudo apt-get install nginx However, nginx -v still gives me 1.1.19. What happened? Output The following packages will be upgraded: nginx 1 upgraded, 0 newly installed, 0 to remove and 46 not upgraded. Need to get 61.8 kB of archives. After this operation, 3,072 B of additional disk space will be used. Get:1 http://ppa.launchpad.net/nginx/stable/ubuntu/ precise/main nginx all 1.2.3-0ubuntu0ppa3~precise [61.8 kB] Fetched 61.8 kB in 0s (89.7 kB/s) (Reading database ... 79914 files and directories currently installed.) Preparing to replace nginx 1.1.19-1 (using .../nginx_1.2.3-0ubuntu0ppa3~precise_all.deb) ... Unpacking replacement nginx ... Setting up nginx (1.2.3-0ubuntu0ppa3~precise) ... root@precise64:/var/www/apadment# nginx -v nginx version: nginx/1.1.19

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• How would I put together a site requiring several TB? [closed]

  - by acidzombie24

  Lets say I have a site with unmetered 100MBPS bandwidth (i assume its bits?) and the ram i require. Most plans i see offer HDD that hold 250gb and 1TB. But what happens if i compile/generate enough data that i require 10tb or 25tb? (I'd likely have two servers but...) I wouldn't be serving all of that data (well not to the public) so CDN wouldn't make sense. What do i do in this scenario? Do I need to get a custom plan from a hosting provider? (if so how do i find them?) Are there services that allow me to mount remote drives (that sounds wrong unless its a CDN so maybe not). Are there host that deals specifically with unmetered bandwidth and provides lots of disk space? Math says ~1TB is the most i'll ever need but if i happen to need more i'd like to know my options.

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• How to rotate log files when running pyapns and twistd

  - by Henrik

  I use pyapns (Iphone push server) which in turn uses twisted (twistd daemon). twistd daemon produces twistd.log files. It rotates them to twistd.log.1, twistd.log.2 and so on when twistd.log reaches 1MB but it doesn't use logrotate so I guess it's built in. The problem is that this continues forever and that old log files are never deleted. This eventually fills my disk. I've tried to use logrotate or similar to rotate the logs, but then I would need to run logrotate very very often since I need to rotate BEFORE twistd.log reaches 1MB. This could happen within a second for all I know depending on how much log is produced. So how could I logrotate without hacking pyapns/twistd scripts?

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• RAID0 PROBLEM WITH A SONY SPORTING A NEW HDD

  - by redrock

  Sony Windows 7 PC. Originally had 2 x 300Gb HDD. One HDD completely pancaked so have replaced with a new 500Gb HDD. When both drives are connected the 300GB doesn't appear to be recognised as a 300Gb HDD as a seperate entity. BIOS sees it but the operating system only sees a total of 465GB of HD space. When both disks are attached unde disk management it shows one 465Gb as RAID 0 and the new drive as STxxxxxx 465Gb. My question I guess is what should I see in total HDD space and is this configured correctly as I thought I would see 2 seperate drives 1x500Gb and 1x300Gb. My customer insisted that prior to the HDD crash he saw 2 drives both registering as 300Gb (a c: and d: drive).

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• Minimalistic flatfile "wall" software with authentication and RSS?

  - by Nicolas Raoul

  I am looking for an open-source minimalistic "message board" PHP software. Not a forum, more something like one simple facebook wall. The only thing a user can do is post a new message. With RSS, and able to run on flat files (no database) with Apache+PHP Authentication based on a configuration file, no management UI needed. For now I use this software, but it lacks RSS: http://nrw.free.fr/data/projects/pano/demo/index.php?pano=ifc Anyone knows a software that matches my description? Thanks! Usage: communication between my family's 5 members living on different continents.

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• Windows 7 Professional N needs to be just Windows 7 Professional.

  - by Jess

  I have a laptop at work that originally had Windows 7 Home Premium on it. We have a tech that comes in a few times a week to do some of our support work, and we asked him to upgrade the laptop to Windows 7 Professional. Before he left he told us the upgrade didn't work and that we'd have to order a disk. Upon checking the computer it seemed he had upgraded to Windows Professional 7 N. It had not previously been Home Premium N, so I'm not exactly sure how he managed to upgrade it to an N edition. I do not understand why he didn't run the Any Time Upgrade, but that is now irrelevant. How can I change Professional N to regular Professional? I would like to avoid having to restore it back to Home if possible.

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• Cloning a USB flash drive to another larger one, is it safe to do so?

  - by Rob Kam

  I used Acronis True Image Home 2010 to clone a Dane-Elec zLight 8Gb pen drive/USB flash drive to a PNY Attaché 16Gb USB flash drive. Now WinXP shows the drive in device manager as USB DISK 2.0 USB DEVICE but doesn't have it in My Computer/doesn't assign it a drive letter. What is it that has messed up the PNY Attaché and is there some way to repair it so that it can be used as a regular USB flash drive again? Is there a safe way to clone a USB flash drive to another larger one? How safe is it to backup and restore a USB flash drive to/from a drive-image?

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• Enabling DMA in pc with windows 7

  - by Mugen

  I was checking my pc settings using AIDA64 (supposed to be the successor for Everest - it basically shows you detailed hardware you currently have). For my ATA hard disk it shows the setting for DMA as "supported, disabled". But when I checked the windows setting I see that it is actually enabled. How can I find out which is correct? And if its disabled what do I do to enable it? Thanks for your help. Here are some screenshots for this:

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• Running IIS command on remote server via Powershell

  - by Paul Hunt

  I am trying to check if an IIS application pool exists on a remote server using a PowerShell script. The command I am running is: test-path "IIS:\AppPools\DefaultAppPool" If I run this script directly on the IIS server in question I get a response back of "True" so this tells me that I have IIS management correctly configure in PowerShell. However when I run the following script from a remote server I get a response of "False" invoke-command -ComputerName IISSERVER -ScriptBlock { test-path "IIS:\AppPools\DefaultAppPool" } I know that PowerShell remoting is correctly configured because I can run the following command and get a list of files invoke-command -ComputerName IISSERVER -ScriptBlock { get-childitems "c:\" } So why am I getting the wrong response about the existence of the application pool?

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• Windows Server 2012 R2 application installation slowness

  - by Eric

  Good afternoon, Windows Server 2012 R2 as host fully up to date Windows Server 2012 R2 as guest fully up to date Whether I am running it as a host or guest, whenever I am installing an application that should take a couple minutes it always ends up 3x-5x longer than it should. If I take the same applications and install it on any other OS (IE 2k8, 7,) it they install very quickly. Dell server management software took 30 minutes or so when it takes 5 minutes or so on 2k8. Even a clean install not joined to domain I still experience this same slowness on applications I attempt to install. So my question to everyone is, are you or anyone else experiencing this? I cannot find anything on google so this is why I am here

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• Error- D:\ is not accessible. Access is denied

  - by Aaron

  All of the sudden the D drive gives me an error when I try to open it: D:\ is not accessible. Access is denied. I have files on the drive that I would like to recover, so I do not want to reformat the drive. It acts almost like the computer doesn't recognize the drive. I have a feeling it's something with security settings, I may have accidentally changed something on the drive. I'm running on a Acer Aspire laptop on Windows Vista, SP2. I beleive both the C and the D drive run off of the same disk drive. At least that's all the Device Manager shows. So correct me if I'm wrong, but that would make it a partitioned drive.

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• Applying the Windows Experience Index to Servers

  - by Scott

  I finally convinced upper management that we need a computer replacement plan, and I've been tasked with making an inventory of what we have and determining what needs to be replaced this year, next year, the year after, etc. I had to use some sort of criteria to back up my recommendations, so I decided to try using the Windows Experience Index. I've determined the CPU and Memory scores for all of our desktops and servers using community data. I also feel fairly successful in assigning a WEI score to each user based on their computing needs. I'm struggling with assigning a WEI score to the various servers that we have: file server, database server, Exchange server, backup server (for doing backups), web server. Suggestions would be appreciated.

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• Making GRUB see RAID 0 under Ubuntu 10.10 LiveCD

  - by unknownthreat

  I just installed Windows 7 recently, and I expect that it would alter GRUB and it did. I've been following some guides around and I am always stuck at GRUB not able to detect the usual RAID content. I've tried running: sudo grub > root (hd0,0) GRUB complains it couldn't find my hard disk. So I tried: find (hd0,0) And it complains that it couldn't find anything. So I tried: find /boot/grub/stage1 It said "file not found". So what now? How can we make GRUB see RAID 0 under Ubuntu 10.10 LiveCD?

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• Hosted Exchange 2010 Send As

  - by Ravi

  I have a hosted exchange 2010 and I am trying to setup the Send-As permission. I am following http://technet.microsoft.com/en-us/library/bb676368.aspx which basically describes the commands for achieving this. I have user account aaa and bbb [PS] C:\Windows\system32get-mailbox -organization myorg -identity "aaa" Name Alias ServerName ProhibitSendQuota ---- ----- ---------- ----------------- aaa aaa mx1 4.95 GB (5,315,022,848 bytes) [PS] C:\Windows\system32get-mailbox -organization myorg-identity "bbb" Name Alias ServerName ProhibitSendQuota ---- ----- ---------- ----------------- bbb bbb mx1 4.95 GB (5,315,022,848 bytes) Now, when I use the command below to give bbb permission to send-as aaa, I get the following error: [PS] C:\Windows\system32get-mailbox -organization myorg -identity "aaa" | Add-ADPermission -Extended Rights "Send As" -user "bbb" mx1/Microsoft Exchange Hosted Organizations/myorg/aaa wasn't found. Please make sure you've typed it correctly. + CategoryInfo : InvalidArgument: (:) [Add-ADPermission], ManagementObjectNotFoundException + FullyQualifiedErrorId : D2FD338,Microsoft.Exchange.Management.RecipientTasks.AddADPermission The error message that 'aaa' was not found does not make sense because i just retrieved the mailbox in the previous commands. I have tried using email addresses instead of alias but it does not work.

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• Vista won't boot - just get black screen

  - by DisgruntledGoat

  When I boot into Windows Vista (Ultimate), I just get a black screen (with the mouse visible and working). If I run in safe mode, it seems to pause for a while when loading crcdisk.sys. A lot of research says it could be a problem with the hard drive, but I dual boot Ubuntu and that works fine and I can still see and use the Windows partition absolutely fine from Ubuntu. I tried using the "startup repair" option on the Vista install disk but it didn't detect any problems. I have run chkdsk several times, with this: chkdsk C: /f /r And also drive D (the recycle bin). The first two times it detected and fixed errors on the C drive but now it doesn't detect any errors. Is there anything else that could be causing this problem?

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• Windows 7 randomly installs an "Unknown Device"

  - by Amazed

  Rarely (several days to weeks between occurrences,) and seemingly at random, I get a balloon notification from Windows 7 (x64 SP1 Home Premium) that it is installing hardware for me. However, no new hardware has been installed or plugged in! When I click the balloon it doesn't give me any useful information: Looking in the event log, I find this entry: Event ID: 20001 Source: UserPnp Task Category: 7005 Message: Driver Management concluded the process to install driver FileRepository\usb.inf_amd64_neutral_153b489118ee37b8\usb.inf for Device Instance ID USB\VID_0000&PID_0000\6&3AF9A177&0&0060&&02 with the following status: 0x0. It appears to be USB related. My motherboard has both USB 2.0 and 3.0 controllers. My keyboard and mouse are plugged into the 2.0 slots and the data/recharge cable for a tablet (but not the tablet itself) was plugged in to the 3.0 slot. No other USB devices have been attached for several days/reboots. Why is Windows doing this?

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• Most efficient Way to setup a game server

  - by alex bowers

  I'm running a PHP based game which has over 45 Million members predicted for end of this year (2011) Currently we are on 7.5 Million, this game is being ran on facebook and I am in desperate need to help get this game server as efficient and as powerful as possible. it is a dedicated server with Processor Manufacturer Intel Model i7 920 Frequency 4x 2x 2.66 GHz NIC GigaEthernet RAM 12 GB Hard disk 4 x 1 TB specs. It has apache installed, cPanel, phpMyAdmin, several apache mods and MySQL. The game also runs 47 mysql calls per second per user. Is there any alternatives to the above which could be faster, more efficient etc? I dont mind having to recode the game to fit to it, as long as it maximises our upper limit of members on the game. Thanks Also, is there a way to tell what our maximum limit to players, database calls etc is? Thank you again, hope you guys can help :)

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• SBSMonitoring.mdf reached limit

  - by Bastien974

  I have SBS 08 Standart. I have some Error in my Event Viewer with MSSQL$SBSMONITORING Event id 1105, 1827: Could not allocate space for object 'dbo.EventLog'.'PK_EventLog' in database 'SBSMonitoring' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup. CREATE DATABASE or ALTER DATABASE failed because the resulting cumulative database size would exceed your licensed limit of 4096 MB per database. I tried to schrink the database, worked for SBSMonitoring_log.LDF but nothing for the SBSMonitoring.mdf, still 4096MB. I don't know how to reinstall the monitoring. Thanks for your help.

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