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• DevExpress XAF, Behavior Driven Development (BDD), Domain Driven Development (DDD) and more&ndash;Introduction

  - by Patrick Liekhus

  OK.  I admit it.  I have been horrible at this blogging thing.  However, I have made a commitment to get better at it so here goes.  I have many crazy ideas when it comes to coding and how to make my processes better and now is the time to get them down on paper and get your feedback.  Now, these ideas might not be nearly as wild and crazy as Charlie Sheen, but at least they help me get through my coding assignments. So let’s start by laying out the vision and objectives of this exercise.  I have been trying to come up with the best set of tools, tips and practices so I can get a small team to be as productive as possible without burning out my resources.  My thoughts tend to lean towards the coding practices first as this is what I have been doing for years.  However, as one looks at the process as a whole, we need to remember to keep the users in mind.  If we don’t have a user to accept our application, do we really have an application in the first place? I have been using a commercial framework from DevExpress called eXpress Application Framework (XAF) with their eXpress Persistent Objects (XPO) behind the scenes for a few years.  We have had tremendous success with it and even implemented a code generation layer to save us some time.  Now we want more!!! My goals here are to create a technical stack that employs as many UI’s as possible, while being true to the layers and documenting the process along the way.  I will continue to have a series of these posts that will walk through each step as I work on it.  Right now here is what I have planned: Defining the solution SCRUM/Agile Story Planning Overview of Architectural Plan Feature Driven Development Domain Driven Development Persistence Layer with XPO Windows UI with XAF/XPO Web UI with XAF/XPO OData Services Layer Windows Mobile UI Android UI iPhone UI Blackberry UI Excel UI Outlook UI Lessons Learned I will explain the solution that I plan to implement in the next post.  Thanks again and let me know what you think.

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• Willy Rotstein on Analytics and Social Media in Retail

  - by sarah.taylor(at)oracle.com

  Recently I came across a presentation from Dan Zarrella on "The Science of Retweets. (http://www.slideshare.net/HubSpot/the-science-of-retweets-with-dan-zarrella). It is an insightful, fact-based analysis of how tweets propagate and what makes them successful. The analysis is of course very interesting for those of us interested Tweeting. However, what really caught my attention is how well it illustrates, form a very different angle, some of the issues I am discussing with retailers these days. In particular the opportunities that e-commerce and social media open to those retailers with the appetite and vision to tackle the associated analytical challenges. And these challenges are of course not straightforward.   In his presentation Dan introduces the concept of Observability, I haven't had the opportunity to discuss with Dan his specific definition for the term. However, in practical retail terms, I would say that it means that through social media (and other web channels such as search) we can analyze and track processes by measuring Indicators that were not measurable before. The focus is in identifying patterns across a large number of consumers rather than what a particular individual "Likes".   The potential impact for retailers is huge. It opens the opportunity to monitor changes in consumer preference  and plan the business accordingly. And you can do this almost "real time" rather than through infrequent surveys that provide a "rear view" picture of your consumer behaviour. For instance, you could envision identifying when a particular set of fashion styles are breaking out from the pack, and commit a re-buy. Or you could monitor when the preference for a specific mobile device has declined and hence markdowns should be considered; or how demand for a specific ready-made food typically flows across regions and manage the inventory accordingly. Search, blogging, website and store data may need to be considered in identifying these trends. The data volumes involved are huge (check Andrea Morgan's recent post on "Big Data" in retail) but so are the benefits. As Andrea says, for the first time we can start getting insight into "Why" the business is performing in a certain way rather than just reporting on what is happening. And it is not just about the data volumes. Tackling the challenge also calls for integrated planning systems that can bring data and insight into the context of the Decision Making process Buyers, Merchandisers and Supply Chain managers are following. I strongly believe that only when data and process come together you can move from the anecdotal to systematically improving business performance.   I would love to hear your opinions on these trends and where you think Retail is heading to exploit these topics - please email me: [email protected]

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• COLLABORATE 12: Oracle WebCenter Featured at Largest Oracle User Conference

  - by kellsey.ruppel

  With more than 70 out of about 800 individual sessions, Oracle WebCenter will be a major focus of COLLABORATE 12, this year's Independent Oracle User Group (IOUG) conference, taking place April 22–26 in Las Vegas, Nevada. "COLLABORATE 12 provides a unique chance to share experiences with Oracle customers, product managers, and partners, so you can deepen your knowledge about Oracle WebCenter upgrades, user provisioning, workflow, integration, and much more," says Roel Stalman, vice president of product management for Oracle WebCenter. "In fact, COLLABORATE can form a key part of your training plans for 2012." Full-Day Oracle WebCenter Deep Dive On Sunday, April 22, from 9 a.m. to 3 p.m., registered conference attendees can attend a special deep dive into Oracle WebCenter. During the program, experts from Oracle product management and development teams will delve into all four pillars of Oracle WebCenter—and explore how all four are integrated together. Attendees can also expect A preview of Oracle WebCenter 12c Detailed product demos Prize giveaways throughout the day Going Mobile Oracle WebCenter and mobile technology will be a major theme at this year's conference, with a number of sessions devoted to maximizing the availability of content while also ensuring security. Sessions include Are You Making These Mistakes in Your Oracle Site Studio Implementations? Monday, April 23 at 11 a.m. Case Study: How Medtronic Brought Oracle WebCenter Content to the iPad Tuesday, April 24 at 10:45 a.m. Exposing Oracle WebCenter Data on Mobile and Desktop Devices Through the REST API Tuesday, April 24 at 10:45 a.m. Mobile First: Delivering a Compelling Mobile Experience with Oracle WebCenter Tuesday, April 24 at 4:30 p.m. Optimizing Your Oracle WebCenter Portal Solution for Mobile Devices Wednesday, April 25 at 8:15 a.m. Build an iPhone App Using Oracle WebCenter Portal REST APIs Wednesday, April 25 at 9:30 a.m. Other Don't-Miss Sessions Conference organizers have indicated that the following sessions in particular should be of wide interest to attendees. Oracle WebCenter: Vision, Strategy, and Overview Monday, April 23 at 9:45 a.m. This session explores Oracle's integrated approach to portals and composite applications, Web experience management, enterprise content management, and enterprise social collaboration. It also provides insight into Oracle's strategic direction for Oracle WebCenter. Oracle Webcenter Content, Oracle WebCenter Spaces, Oracle WebCenter Sites: Which Is Right for Me? Monday, April 23 at 1:15 p.m. This session helps attendees determine the best Oracle WebCenter solution to meet their needs for an intranet, corporate Website, or partner portal. Learn more and register to attend COLLABORATE 12.

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• Understanding Oracle: Demystifying OpenWorld

  - by mseika

  Seminar: Wednesday 24th October 2012: Avnet, Bracknell Oracle OpenWorld is the world's largest event dedicated to helping enterprises harness the power of technology, during a full week in October. Oracle Corporation always uses Oracle OpenWorld to make its most important product announcements, and this year is no exception. We realise that not all our partners can attend this prestigious event in San Francisco, primarily due to time and cost pressures. Oracle OpenWorld is the only conference that goes this deep and wide with Oracle technology, providing thousands of sessions and hundreds of demonstrations geared toward helping partners and customers get better results with the technology it has —and plan strategically for the technology it will need to keep ahead of the competition in the years to come. With the sheer number of announcements planned, it is sometimes difficult to find your way through the fog and identify the opportunities relevant to your business to take advantage of, this coming year. So why not engage with the Oracle's UK team via Avnet and get the announcements shared with you face-to-face, in the UK? As a key Value Added Distributor of Oracle Applications, Technology and Hardware solutions, Avnet has been attending Oracle OpenWorld for a number of years and invites our partners to attend a half day summary event which will share the keynote announcements. We will also help prioritise for you the announcements of greatest interest and business opportunity for the UK channel. Agenda Time Module 12:00-13:15 Registration and lunch 13:15-14:00 Introductions and Key Hardware announcements Discover how Oracle's complete and integrated application-aware virtualization solutions, including virtualization for SPARC and x86 architectures, can help you gain better efficiencies across your business. Get updates on how Oracle storage products and solutions can accelerate database performance, improve application responsiveness, and meet your data protection needs. 14:00-14:15 Q&A and Break 14:15-15:00 Key Technology announcements Technology products, encompassing Oracle's Database 12c and Middleware, are revolutionizing the industry with record-breaking performance, helping customers consolidate onto private clouds and achieve high returns on investment. 15:00-15:15 Q&A and Break 15:15-16:00 Key Applications announcements Presentations focused on Oracle's strategy and vision for its applications business, including Oracle E-Business Suite; Oracle's PeopleSoft, JD Edwards, Siebel, Hyperion, and Agile products; and the newly available Oracle Fusion Applications. 16:00-16:30 Oracle-on-Oracle announcements & business opportunities with Avnet Learn about Oracle's cloud computing and Oracle-on-Oracle strategies and find out more about Oracle's engineered systems for the broad market 16:30 Close * Please note agenda may be subject to change What do you need to do now Register now or for more information email our Oracle events team at [email protected]. N.B. Places are limited, so please register early to avoid disappointment.

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• User Experience Highlights in Siebel: Direct from George Jacob

  - by mvaughan

  By Misha Vaughan and Kathy Miedema, Oracle Applications User Experience This is the first in a series of blog posts on the user experience (UX) highlights coming in various Oracle product families. You’ll see themes around productivity and efficiency, as well as a thoughtful approach to pushing UX capabilities into the underlying tooling. Of course, you can also expect to get an early look at the latest mobile offerings coming through these product lines.Today’s post is on Siebel. To learn more about what’s ahead, attend Siebel OpenWorld presentations. Our first interview is with George Jacob, the Group Vice President for CRM Applications. George Jacob Q: How would you describe the vision you have for the user experience of Siebel? A: Contemporary: Siebel runs in all browsers and all browser-capable devices using the latest web technology standards, such as Javascript, CSS, and HTML 5.Productive: Siebel is designed for a user experience that reduces clutter and user keystrokes.User-sensitive: The user experience enables Siebel to adapt easily to site and user preferences.Q: How are the UX features you have delivered so far resonating with customers? A:  Customers are very excited about our refresh of the Siebel user interface framework; the Siebel roadmap and user interface sessions at Oracle OpenWorld last year overflowed. We have had to turn back customer requests to participate in the early adopter program because we had more than we could handle. Customers are calling this a game-changer for Siebel.Q: So the UX highlights are popular? A: Yes, the UX highlights are very popular, although to a certain extent we expected this!  Q: What’s coming in Siebel on a mobile platform? A: Our current mobile offering is based on Windows Mobile (native application), and is fairly mature (over 5 years). The new Siebel Open User Interface Framework, by virtue of working on all browsers, will run – when it is released this year – on tablets and smartphones. This is one of the reasons a number of customers are most excited about our UX changes. Views of Siebel data on mobile devices Q: What are you working on now that you think is going to be exciting to customers at OOW? A: We are working on the Siebel Open User Interface Framework, to be released this year in the Siebel 2012 8.1.1.9 & 8.2.2.2 innovation packs. We are also working on Connected Mobile applications for Sales, Service, Consumer Goods and Pharmaceuticals, and Disconnected Mobile applications for Pharmaceuticals in the same release. We are building specialized applications that exploit the new UI framework for Telco Order Capture and for Life Sciences healthcare professional visits. Our 2012 delivery will be the foundation for further user experience enhancements, next year and beyond.Q: What do you want Siebel customers to know? A:  We are excited to be focused on improving the user experience of Siebel applications, and it is encouraging to see the positive feedback from Siebel customers and partners.If you would like to see more in the Siebel user experience, be sure to check out these sessions at OpenWorld: CON9700 - Siebel CRM Overview, Strategy, and Roadmap CON9703 - User Interface Innovations with the New Siebel “Open UI” CON9705 - Unleash the Power of “Open UI” CON9697 - Mobile Solutions for Siebel CRM

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• Oracle Customer Hub - Directions, Roadmap and Customer Success

  - by Mala Narasimharajan

   By Gurinder Bahl With less than a week from OOW 2012, I would like to introduce you all to the core Oracle Customer MDM Strategy sessions. Fragmentation of customer data across disparate systems prohibits companies from achieving a complete and accurate view of their customers. Oracle Customer Hub provide a comprehensive set of services, utilities and applications to create and maintain a trusted master customer system of record across the enterprise. Customer Hub centralizes customer data from disparate systems across your enterprise into a master repository. Existing systems are integrated in real-time or via batch with the Hub, allowing you to leverage legacy platform investments while capitalizing on the benefits of a single customer identity. Don’t miss out on two sessions geared towards Oracle Customer Hub:   1) Attend session CON9747 - Turn Customer Data into an Enterprise Asset with Oracle Fusion Customer Hub Applications at Oracle Open World 2012 on Monday, Oct 1st, 10:45 AM - 11:45 AM @ Moscone West – 2008. Manouj Tahiliani, Sr. Director MDM Product Management will provide insight into the vision of Oracle Fusion Customer Hub solutions, and review the roadmap. You will discover how Fusion Customer MDM can help your enterprise improve data quality, create accurate and complete customer information,  manage governance and help create great customer experiences. You will also understand how to leverage data quality capabilities and create a sophisticated customer foundation within Oracle Fusion Applications. You will also hear Danette Patterson, Group Lead, Church Pension Group talk about how Oracle Fusion Customer Hub applications provide a modern, next-generation, multi-domain foundation for managing customer information in a private cloud. 2)  Don't miss session  CON9692 - Customer MDM is key to Strategic Business Success and Customer Experience Management at Oracle Open World 2012 on Wednesday, October 3rd 2012 from 3:30-4:30pm @ Westin San Francisco Metropolitan 1. JP Hurtado, Director, Customer Systems, will provide insight on how RCCL overcame challenges of data quality, guest recognition & centralized customer view to provide consolidated customer view to multiple reservation, CRM, marketing, service, sales, data warehouse and loyalty systems. You will learn how Royal Caribbean Cruise Lines (RCCL), which has over 30 million customer and maintain multiple brands, leveraged Oracle Customer Hub (Siebel UCM) as backbone to customer data management strategy for past 5 years. Gurinder Bahl from MDM Product Management will provide an update on Oracle Customer Hub strategy, what we have achieved since last Open World and our future plans for the Oracle Customer Hub. You will learn about Customer Hub Data Quality capabilities around data analysis, cleansing, matching, address validation as well as reporting and monitoring capabilities. The MDM track at Oracle Open World covers variety of topics related to MDM. In addition to the product management team presenting product updates and roadmap, we have several Customer Panels, and Conference sessions. You can see an overview of MDM sessions here.  Looking forward to see you at Open World, the perfect opportunity to learn about cutting edge Oracle technologies. 

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• Best advice for setting up Ubuntu on my mother's computer

  - by idealmachine

  Intended use My mother had an old Compaq desktop computer running Windows 98, which she used for occasional Web browsing and playing cards. The name of her card game is Hoyle Card Games 3. Although I had to repair it several times over the last 10 years, it worked fine until it finally died at the end of last year. Hardware specifications A relative brought up a newer computer soon afterward: Operating system: Windows XP Asus K8N motherboard (with broken on-board sound; getting a sound card) Athlon 64? processor (don't remember the clock speed) 512 MB RAM Hope the graphics card works... Replacement sound card will be one of: Ensoniq ES1370 AudioPCI Diamond Monster Sound MX300 (Aureal chipset) Sound Blaster Audigy 2 SE Peripherals HP Scanjet 3400c scanner (USB connected) HP LaserJet multi-function printer (parallel port connected, and printing works with a PCL driver) Same serial mouse as old computer Question I had set up an SSH/VNC connection to allow for remotely working out problems. Or so I thought. A month later, the computer would not boot, rendering the SSH connection useless and an OS reinstall necessary. Unfortunately, I have neither the original Windows disc nor the product key. Unless I were to pay $200 for a full Windows 7 Home Premium license for my computer, I would not be able to re-install Windows XP on hers. I consider myself an advanced Linux user, having used Debian for years. So here are my questions. I have only one day to decide whether to use Ubuntu or buy Windows: A quick search leads me to believe all the hardware listed above is supposed to work with Linux, but am I mistaken? Would Ubuntu/Xubuntu suffice (specify which one if it matters), or would I be better off paying the $200 necessary for Windows XP? Is the card game likely to run on Wine? I believe the minimum system requirement is Windows 95. Failing Wine compatibility, will VirtualBox run fast enough on such a computer (Windows 98 as the guest OS)? Are there any free card games just as good? She plays mainly Bridge, Poker, and Solitaire. Is there any "Large Fonts" option for those with poor vision? The lack of it would be a big disadvantage. BONUS: Although I would probably replace the old mouse upon a move to Ubuntu, is it even possible to get a serial mouse working?

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• Cloud Computing : publication du volet 3 du Syntec Numérique

  - by Eric Bezille

  Une vision client/fournisseur réunie autour d'une ébauche de cadre contractuel Lors de la Cloud Computing World Expo qui se tenait au CNIT la semaine dernière, j'ai assisté à la présentation du nouveau volet du Syntec numérique sur le Cloud Computing et les "nouveaux modèles" induits : modèles économiques, contrats, relations clients-fournisseurs, organisation de la DSI. L'originalité de ce livre blanc vis à vis de ceux déjà existants dans le domaine est de s'être attaché à regrouper l'ensemble des acteurs clients (au travers du CRIP) et fournisseurs, autour d'un cadre de formalisation contractuel, en s'appuyant sur le modèle e-SCM. Accélération du passage en fournisseur de Services et fin d'une IT en silos ? Si le Cloud Computing permet d'accélérer le passage de l'IT en fournisseur de services (dans la suite d'ITIL v3), il met également en exergue le challenge pour les DSI d'un modèle en rupture nécessitant des compétences transverses permettant de garantir les qualités attendues d'un service de Cloud Computing : déploiement en mode "self-service" à la demande, accès standardisé au travers du réseau,  gestion de groupes de ressources partagées,  service "élastique" : que l'on peut faire croitre ou diminuer rapidement en fonction de la demande mesurable On comprendra bien ici, que le Cloud Computing va bien au delà de la simple virtualisation de serveurs. Comme le décrit fort justement Constantin Gonzales dans son blog ("Three Enterprise Principles for Building Clouds"), l'important réside dans le respect du standard de l'interface d'accès au service. Ensuite, la façon dont il est réalisé (dans le nuage), est de la charge et de la responsabilité du fournisseur. A lui d'optimiser au mieux pour être compétitif, tout en garantissant les niveaux de services attendus. Pour le fournisseur de service, bien entendu, il faut maîtriser cette implémentation qui repose essentiellement sur l'intégration et l'automatisation des couches et composants nécessaires... dans la durée... avec la prise en charge des évolutions de chacun des éléments. Pour le client, il faut toujours s'assurer de la réversibilité de la solution au travers du respect des standards... Point également abordé dans le livre blanc du Syntec, qui rappelle les points d'attention et fait un état des lieux de l'avancement des standards autour du Cloud Computing. En vous souhaitant une bonne lecture...

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• PeopleSoft HCM @ OHUG 11: Enter the Matrix

  - by Jay Zuckert

  The PeopleSoft HCM team is back from a very busy and exciting OHUG conference in Orlando. The packed, standing-room only PeopleSoft HCM Roadmap keynote was the highlight of the conference for many attendees and the reviews are in : PeopleSoft rocked the house ! Great demonstration of products in the keynote. Best keynote in a long time, and fun. Engaging and entertaining, great demonstration of capabilities. Message received loud and clear, PeopleSoft applications are here to stay.  PeopleSoft has a real vision moving forward. Real-time polls using mobile texting were cutting edge.                          Tracy Martin (as Trinity) and other members of the PeopleSoft HCM team presented a ‘must-see’ Matrix-themed session while dressed as movie characters. The keynote highlighted planned HCM capabilities for Matrix administration and future organization visualization enhancements. The team also previewed the planned Manager Dashboard and Talent Summary.                           Following the keynote, some of the cast posed for photo opportunities at the OHUG booth in the exhibition hall. As you can imagine, they received some interesting looks walking by the other vendor booths. The PeopleSoft HCM team also presented numerous other OHUG sessions covering PeopleSoft Talent Management, Compensation, HR HelpDesk, Payroll, Global HCM Practices, Time & Labor, Absence Management, and Benefits. All of those presentations are available from the OHUG site at www.ohug.org. When not in one of the well-attended PeopleSoft HCM sessions, conference attendees filled the Oracle booth in the exhibition hall to see live product demonstrations. True to their PeopleSoft roots, some of the PeopleSoft HCM team played as hard as they worked in Orlando and enjoyed the OHUG Appreciation event along with customers at the Hard Rock. We are already busy planning for Oracle OpenWorld 2011 and prepping sessions our PeopleSoft HCM customers are sure to like. We hope to see you there in San Francisco from Oct. 2-6. To learn more about OpenWorld or to register, click here.

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• The Legend of the Filtered Index

  - by Johnm

  Once upon a time there was a big and bulky twenty-nine million row table. He tempestuously hoarded data like a maddened shopper amid a clearance sale. Despite his leviathan nature and eager appetite he loved to share his treasures. Multitudes from all around would embark upon an epiphanous journey to sample contents of his mythical purse of knowledge. After a long day of performing countless table scans the table was overcome with fatigue. After a short period of unavailability, he decided that he needed to consider a new way to share his prized possessions in a more efficient manner. Thus, a non-clustered index was born. She dutifully directed the pilgrims that sought the table's data - no longer would those despicable table scans darken the doorsteps of this quaint village. and yet, the table's veracious appetite did not wane. Any bit or byte that wondered near him was consumed with vigor. His columns and rows continued to expand beyond the expectations of even the most liberal estimation. As his rows grew grander they became more difficult to organize and maintain. The once bright and cheerful disposition of the non-clustered index began to dim. The wait time for those who sought the table's treasures began to increase. Some of those who came to nibble upon the banquet of knowledge even timed-out and never realized their aspired enlightenment. After a period of heart-wrenching introspection, the table decided to drop the index and attempt another solution. At the darkest hour of the table's desperation came a grand flash of light. As his eyes regained their vision there stood several creatures who looked very similar to his former, beloved, non-clustered index. They all spoke in unison as they introduced themselves: "Fear not, for we come to organize your data and direct those who seek to partake in it. We are the filtered index." Immediately, the filtered indexes began to scurry about. One took control of the past quarter's data. Another took control of the previous quarter's data. All of the remaining filtered indexes followed suit. As the nearly gluttonous habits of the table scaled forward more filtered indexes appeared. Regardless of the table's size, all of the eagerly awaiting data seekers were delivered data as quickly as a Jimmy John's sandwich. The table was moved to tears. All in the land of data rejoiced and all lived happily ever after, at least until the next data challenge crept from the fearsome cave of the unknown. The End.

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• Oracle Tutor: Are Documented Policies and Procedures Necessary?

  - by emily.chorba(at)oracle.com

  People refer to policies and procedures with a variety of expressions including business process documentation, standard operating procedures (SOPs), department operating procedures (DOPs), work instructions, specifications, and so on. For our purpose here, policies and procedures mean a set of documents that describe an organization's policies (rules) for operation and the procedures (containing tasks performed by individuals) to fulfill the policies. When an organization documents policies and procedures properly, they can be the strategic link between an organization's vision and its daily operations. Policies and procedures are often necessary because of some external requirement, such as environmental compliance or other governmental regulations. One example of an external requirement would be the American Sarbanes-Oxley Act, requiring full openness in accounting practices. Here are a few other examples of business issues that necessitate writing policies and procedures: Operational needs -- policies and procedures ensure fundamental processes are performed in a consistent way that meets the organization's needs. Risk management -- policies and procedures are identified by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) as a control activity needed to manage risk. Continuous improvement -- Procedures can improve processes by building important internal communication practices. Compliance -- Well-defined and documented processes (i.e. procedures, training materials) along with records that demonstrate process capability can demonstrate an effective internal control system compliant with regulations and standards. In addition to helping with the above business issues, policies and procedures can support the basic needs of employees and management. Well documented and easy to access policies and procedures: allow employees to understand their roles and responsibilities within predefined limits and to stay on the accepted path indentified by the organization's management provide clarity to the reader when dealing with accountability issues or activities that are of critical importance allow management to guide operations without constant intervention allow managers to control events in advance and prevent employees from making costly mistakes Can you think of another way organizations can meet the above needs of management and their employees in place of documented Policies and Procedures? Probably not, but we would love your feedback on this question. And that my friends, is why documented policies and procedures are very necessary. Learn MoreFor more information about Tutor, visit Oracle.com or the Tutor Blog. Post your questions at the Tutor Forum. Emily ChorbaPrinciple Product Manager Oracle Tutor & BPM

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• CISDI Cloud - Industrial Cloud Computing Platform based on Oracle Products

  - by Wenyu Duan

  In today's era, Cloud Computing is becoming integral to the vision and corporate strategy of leading organizations and is often seen as a key business driver to achieve growth and innovation. Headquartered in Chongqing, China, CISDI Engineering Co., Ltd. is a large state-owned engineering company, offering consulting, engineering design, EPC contracting, and equipment integration services to steel producers all over the world. With over 50 years of experience, CISDI offers quality services for every aspect of production for projects in the metal industry and the company has evolved into a leading international engineering service group with 18 subsidiaries providing complete lifecycle for E&C projects. CISDI group delegation led by Mr. Zhaohui Yu, CEO of CISDI Group, Mr. Zhiyou Li, CEO of CISDI Info, Mr. Qing Peng, CTO of CISDI Info and Mr. Xin Xiao, Head of CISDI Info's R&D joined Oracle OpenWorld 2012 and presented a very impressive cloud initiative case in their session titled “E&C Industry Solution in CISDI Cloud - An Industrial Cloud Computing Platform Based on Oracle Products”. CISDI group plans to expand through three phases in the construction of its cloud computing platform: first, it will relocate its existing technologies to Oracle systems, along with establishing private cloud for CISDI; secondly, it will gradually provide mixed cloud services for its subsidiaries and partners; and finally it plans to launch an industrial cloud with a highly mature, secure and scalable environment providing cloud services for customers in the engineering construction and steel industries, among others. “CISDI Cloud” will become the growth engine for the organization to expand its global reach through online services and achieving the strategic objective of being the preferred choice of E&C companies worldwide. The new cloud computing platform is designed to provide access to the shared computing resources pool in a self-service, dynamic, elastic and measurable way. It’s flexible and scalable grid structure can support elastic expansion and sustainable growth, and can bring significant benefits in speed, agility and efficiency. Further, the platform can greatly cut down deployment and maintenance costs. CISDI delegation highlighted these points as the key reasons why the group decided to have a strategic collaboration with Oracle for building this world class industrial cloud - - Oracle’s strategy: Open, Complete and Integrated - Oracle as the only company who can provide engineered system, with complete product chain of hardware and software - Exadata, Exalogic, EM 12c to provide solid foundation for "CISDI Cloud" The cloud blueprint and advanced architecture for industrial cloud computing platform presented in the session shows how Oracle products and technologies together with industrial applications from CISDI can provide end-end portfolio of E&C industry services in cloud. CISDI group was recognized for business leadership and innovative solutions and was presented with Engineering and Construction Industry Excellence Award during Oracle OpenWorld.

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• O the Agony - Merging Scrum and Waterfall

  - by John K. Hines

  If there's nothing else to know about Scrum (and Agile in general), it's this: You can't force a team to adopt Agile methods.  In all cases, the team must want to change. Well, sure, you could force a team.  But it's going to be a horrible, painful process with a huge learning curve made even steeper by the lack of training and motivation on behalf of the team.  On a completely unrelated note, I've spent the past three months working on a team that was formed by merging three separate teams.  One of these teams has been adopting and using Agile practices like Scrum since 2007, the other was in continuous bug fix mode, releasing on average one new piece of software per year using semi-Waterfall methods.  In particular, one senior developer on the Waterfall team didn't see anything in Agile but overhead. Fast forward through three months of tension, passive resistance, process pushback, and you have seven people who want to change and one who explicitly doesn't.  It took two things to make Scrum happen: The team manager took a class called "Agile Software Development using Scrum". The team lead explained the point of Agile was to reduce the workload of the senior developer, with another senior developer and the manager present. It's incredible to me how a single person can strongly influence the direction of an entire team.  Let alone if Scrum comes down as some managerial decree onto a functioning team who have no idea what it is.  Pity the fool. On the bright side, I am now an expert at drawing Visio process flows.  And I have some gentle advice for any first-level managers: If you preside over a team process change, it's beneficial to start the discussion on how the team will work as early as possible.  You should have a vision for this and guide the discussion, even if decisions are weeks away.  Don't always root for the underdog.  It's been my experience that managers who see themselves as compassionate and caring spend a great deal of time understanding and advocating for the one person on the team who feels left out.  Remember that by focusing on this one person you risk alienating the rest of the team, allow tension to build, and delay the resolution of the problem. My way would have been to decree Scrum, force all of my processes on everyone else, and use the past three months ironing out the kinks.  Which takes us all the way back to point number one. Technorati tags: Scrum Scrum Process Scrum and Waterfall

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• Computer Visionaries 2014 Kinect Hackathon

  - by T

  Originally posted on: http://geekswithblogs.net/tburger/archive/2014/08/08/computer-visionaries-2014-kinect-hackathon.aspxA big thank you to Computer Vision Dallas and Microsoft for putting together the Computer Visionaries 2014 Kinect Hackathon that took place July 18th and 19th 2014.  Our team had a great time and learned a lot from the Kinect MVP's and Microsoft team.  The Dallas Entrepreneur Center was a fantastic venue. In total, 114 people showed up to form 15 teams. Burger ITS & Friends team members with Ben Lower:  Shawn Weisfeld, Teresa Burger, Robert Burger, Harold Pulcher, Taylor Woolley, Cori Drew (not pictured), and Katlyn Drew (not pictured) We arrived Friday after a long day of work/driving.  Originally, our idea was to make a learning game for kids.  It was intended to be multi-simultaneous players dragging and dropping tiles into a canvas area for kids around 5 years old. We quickly learned that we were limited to two simultaneous players. After working on the game for the rest of the evening and into the next morning we decided that a fast multi-player game with hand gestures was not going to happen without going beyond what was provided with the API. If we were going to have something to show, it was time to switch gears. The next idea on the table was the Photo Anywhere Kiosk. The user can use voice and hand gestures to pick a place they would like to be.  After the user says a place (or anything they want) and then the word "search", the app uses Bing to display a bunch of images for him/her to choose from. With the use of hand gesture (grab and slide to move back and forth and push/pull to select an image) the user can get the perfect image to pose with. I couldn't get a snippet with the hand but when a the app is in use, a hand shows up to cue the user to use their hand to control it's movement. Once they chose an image, we use the Kinect background removal feature to super impose the user on that image. When they are in the perfect position, they say "save" to save the image. Currently, the image is saved in the images folder on the users account but there are many possibilities such as emailing it, posting to social media, etc.. The competition was great and we were honored to be recognized for third place. Other related posts: http://jasongfox.com/computer-visionaries-2014-incredible-success/ A couple of us are continuing to work on the kid's game and are going to make it a Windows 8 multi-player game without Kinect functionality. Stay tuned for more updates.

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• Algorithm for spreading labels in a visually appealing and intuitive way

  - by mac

  Short version Is there a design pattern for distributing vehicle labels in a non-overlapping fashion, placing them as close as possible to the vehicle they refer to? If not, is any of the method I suggest viable? How would you implement this yourself? Extended version In the game I'm writing I have a bird-eye vision of my airborne vehicles. I also have next to each of the vehicles a small label with key-data about the vehicle. This is an actual screenshot: Now, since the vehicles could be flying at different altitudes, their icons could overlap. However I would like to never have their labels overlapping (or a label from vehicle 'A' overlap the icon of vehicle 'B'). Currently, I can detect collisions between sprites and I simply push away the offending label in a direction opposite to the otherwise-overlapped sprite. This works in most situations, but when the airspace get crowded, the label can get pushed very far away from its vehicle, even if there was an alternate "smarter" alternative. For example I get: B - label A -----------label C - label where it would be better (= label closer to the vehicle) to get: B - label label - A C - label EDIT: It also has to be considered that beside the overlapping vehicles case, there might be other configurations in which vehicles'labels could overlap (the ASCII-art examples show for example three very close vehicles in which the label of A would overlap the icon of B and C). I have two ideas on how to improve the present situation, but before spending time implementing them, I thought to turn to the community for advice (after all it seems like a "common enough problem" that a design pattern for it could exist). For what it's worth, here's the two ideas I was thinking to: Slot-isation of label space In this scenario I would divide all the screen into "slots" for the labels. Then, each vehicle would always have its label placed in the closest empty one (empty = no other sprites at that location. Spiralling search From the location of the vehicle on the screen, I would try to place the label at increasing angles and then at increasing radiuses, until a non-overlapping location is found. Something down the line of: try 0°, 10px try 10°, 10px try 20°, 10px ... try 350°, 10px try 0°, 20px try 10°, 20px ...

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• Live Webcast for Skire Customers - 8 November

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Join our Important Customer Briefing live webcast with Oracle Executive Mike Sicilia to learn more about the product strategy for the combined Oracle Primavera and Skire offering. Mike Sicilia, Senior Vice President and General Manager, Oracle Primavera Global Business Unit, invites you to join him for an exclusive update on Oracle’s acquisition of substantially all of Skire’s assets. Don’t miss this special, live webcast on November 8th, Attend this online event and listen to Mike Sicilia share with you: The strategic reasons behind Oracle’s acquisition of substantially all of Skire’s assets and what it means to you and your organization Oracle’s vision to deliver the most comprehensive Enterprise Project Portfolio Management (EPPM) offering to manage the complete project lifecycle, from capital planning and construction to operations and maintenance Exciting new product releases to help organizations manage their projects and facilities with more predictability and financial control, improving profitability and operational efficiency. Oracle’s consistent commitment to customer success and product support Save your seat: register now to attend this exclusive online event and learn how the combination of Oracle Primavera and Skire can help your organization succeed. For more information about the combination of Oracle and Skire, please visit oracle.com/skire

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• Open the SQL Server Error Log with PowerShell

  - by BuckWoody

  Using the Server Management Objects (SMO) library, you don’t even need to have the SQL Server 2008 PowerShell Provider to read the SQL Server Error Logs – in fact, you can use regular old everyday PowerShell. Keep in mind you will need the SMO libraries – which can be installed separately or by installing the Client Tools from the SQL Server install media. You could search for errors, store a result as a variable, or act on the returned values in some other way. Replace the Machine Name with your server and Instance Name with your instance, but leave the quotes, to make this work on your system: [reflection.assembly]::LoadWithPartialName("Microsoft.SqlServer.Smo") $machineName = "UNIVAC" $instanceName = "Production" $sqlServer = new-object ("Microsoft.SqlServer.Management.Smo.Server") "$machineName\$instanceName" $sqlServer.ReadErrorLog() Want to search for something specific, like the word “Error”? Replace the last line with this: $sqlServer.ReadErrorLog() | where {$_.Text -like "Error*"} Script Disclaimer, for people who need to be told this sort of thing: Never trust any script, including those that you find here, until you understand exactly what it does and how it will act on your systems. Always check the script on a test system or Virtual Machine, not a production system. Yes, there are always multiple ways to do things, and this script may not work in every situation, for everything. It’s just a script, people. All scripts on this site are performed by a professional stunt driver on a closed course. Your mileage may vary. Void where prohibited. Offer good for a limited time only. Keep out of reach of small children. Do not operate heavy machinery while using this script. If you experience blurry vision, indigestion or diarrhea during the operation of this script, see a physician immediately. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Back-sliding into Unmanaged Code

  - by Laila

  It is difficult to write about Microsoft's ambivalence to .NET without mentioning clichés about dog food.  In case you've been away a long time, you'll remember that Microsoft surprised everyone with the speed and energy with which it introduced and evangelised the .NET Framework for managed code. There was good reason for this. Once it became obvious to all that it had sleepwalked into third place as a provider of development languages, behind Borland and Sun, it reacted quickly to attract the best talent in the industry to produce a windows version of the Java runtime, with Bounds-checking, Automatic Garbage collection, structures exception handling and common data types. To develop applications for this managed runtime, it produced several excellent languages, and more are being provided. The only thing Microsoft ever got wrong was to give it a stupid name. The logical step for Microsoft would be to base the entire operating system on the .NET framework, and to re-engineer its own applications. In 2002, Bill Gates, then Microsoft Chairman and Chief Software Architect said about their plans for .NET, "This is a long-term approach. These things don't happen overnight." Now, eight years later, we're still waiting for signs of the 'long-term approach'. Microsoft's vision of an entirely managed operating system has subsided since the Vista fiasco, but stays alive yet dormant as Midori, still being developed by Microsoft Research. This is an Internet-centric fork of the singularity operating system, a research project started in 2003 to build a highly-dependable operating system in which the kernel, device drivers, and applications are all written in managed code. Midori is predicated on the prevalence of connected systems, with provisions for distributed concurrency where application components exist 'in the cloud', and supports a programming model that can tolerate cancellation, intermittent connectivity and latency. It features an entirely new security model that sandboxes applications for increased security. So have Microsoft converted its existing applications to the .NET framework? It seems not. What Windows applications can run on Mono? Very few, it seems. We all thought that .NET spelt the end of DLL Hell and the need for COM interop, but it looks as if Bill Gates' idea of 'not overnight' might stretch to a decade or more. The Operating System has shown only minimal signs of migrating to .NET. Even where the use of .NET has come to dominate, when used for server applications with IIS, IIS itself is still entirely developed in unmanaged code. This is an irritation to Microsoft's greatest supporters who committed themselves fully to the NET framework, only to find parts of the Ambivalent Microsoft Empire quietly backsliding into unmanaged code and the awful C++. It is a strategic mistake that the invigorated Apple didn't make with the Mac OS X Architecture. Cheers, Laila

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• Oracle releases new Java Embedded products

  - by Henrik Stahl

  With less than one week to go to JavaOne 2012, we've spiced things up a little by releasing not one but two net new embedded Java products. This is an important step towards realizing the vision of Java as the standard platform for the Internet of Things that I outlined in a recent blog post. The two new products are: Java ME Embedded 3.2. Based on same code as the widely deployed Oracle Java Wireless Client for feature phones, this new product provides a Java ME implementation optimized for very small microcontroller-based devices and adds - among other things - a new Device Access API that enables interaction with peripherals common in edge devices such as various types of sensors. In addition to the new Java ME Embedded platform, we have also released an update of the Java ME SDK which adds support for the development of small embedded devices. Java Embedded Suite 7.0. This is an integrated middleware stack for embedded devices, incorporating Java SE Embedded and versions of JavaDB, GlassFish and a Web Services stack optimized for remote operation and small footprint. A typical Internet of Things (or M2M) infrastructure contains three types of compute nodes: The edge device which is typically a sensor or control point of some kind. These devices can be connected directly to a backend through a mobile network if they are installed in - for example - a remote vending machine; or, they can be part of a local short-range network and be connected to the backend through a more powerful gateway device. A gateway is the second type of compute node and acts as an aggregator and control point for a local network. A good example of this could be a generalized home Internet access point, or home gateway. Gateways are mostly using normal wall power and are used for multiple applications, deployed by multiple service providers. Finally, the last type of compute node is the normal enterprise or cloud backend. Java ME Embedded and Java Embedded Suite are perfect base software stacks for the edge devices and the gateway respectively, providing the Java promise of a platform independent runtime and a complete set of libraries as well as allowing a programmer to focus on the business logic rather than plumbing. We are very thrilled with these new releases that open up exciting opportunities for Java developers to extend services and enterprise applications in ways that will make organizations more efficient and touch our daily lives. To find out more, come to the JavaOne conference (for technical content) and to the Java Embedded @ JavaOne subconference (for business content). There will be plenty of cool demos showing complete end-to-end applications, provided by Oracle and our partners, as well as keynotes and numerous sessions where you can learn more about the technology and business opportunities.

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• Oracle Ebusiness Suite 12.1.3 Oracle VM templates

  - by wcoekaer

  Steven Chan just published a great blog entry that talks about the release of a new set of Oracle VM templates. Oracle Ebusiness Suite 12.1.3. You can find the blog post here. Templates are available for: E-Business Suite 12.1.3 Vision (64-bit) E-Business Suite 12.1.3 Production (32-bit) E-Business Suite 12.x Sparse Middle Tiers (32-bit and 64-bit) Thanks Steven! Why does this stuff matter? Well, in general, virtualization (or cloud) solutions provide an easy way to create Virtual Machines. Whether it's through a "cloud api" or just a virtualization API. But all you end up with, in the end, is still just a Virtual Machine... Maybe with an OS pre-installed/pre-configured. So you have flexibility of moving VMs around and providing a VM but what about the actual applications (anything more than a very basic app)? The application administrator then still has to go and install and configure the OS for that application and install the application and its patches and basic configuration so that the application user then can go in. Building gold images for complex software stacks that are not owned by the users/admins is always very difficult. With our templates, we provide a number of things : Oracle Linux pre-installed and pre-configured with the minimum required packages for that application to run. (so it's secure) Oracle Linux can be distributed and used for free or with a support subscription. There is no trial license, there is no registration key, no alpha version or community version versus enterprise version. You get what we provide in our engineered systems, what we provide support for, without change. Supported out of the box. No virtual Trial appliances, no prototypes, no POC. What you download is production ready without change. The applications are installed by the developers of the application. The database team builds database templates, the applications engineering team builds applications templates. The first boot/configuration scripts ask for the basic information such as hostname, ip address, user passwords and then go off and set everything up correctly. All tested together - application - operating system - hypervisor. not 3 (or more) products from 3(or more) different companies.

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• Windows Azure Recipe: Big Data

  - by Clint Edmonson

  As the name implies, what we’re talking about here is the explosion of electronic data that comes from huge volumes of transactions, devices, and sensors being captured by businesses today. This data often comes in unstructured formats and/or too fast for us to effectively process in real time. Collectively, we call these the 4 big data V’s: Volume, Velocity, Variety, and Variability. These qualities make this type of data best managed by NoSQL systems like Hadoop, rather than by conventional Relational Database Management System (RDBMS). We know that there are patterns hidden inside this data that might provide competitive insight into market trends.  The key is knowing when and how to leverage these “No SQL” tools combined with traditional business such as SQL-based relational databases and warehouses and other business intelligence tools. Drivers Petabyte scale data collection and storage Business intelligence and insight Solution The sketch below shows one of many big data solutions using Hadoop’s unique highly scalable storage and parallel processing capabilities combined with Microsoft Office’s Business Intelligence Components to access the data in the cluster. Ingredients Hadoop – this big data industry heavyweight provides both large scale data storage infrastructure and a highly parallelized map-reduce processing engine to crunch through the data efficiently. Here are the key pieces of the environment: Pig - a platform for analyzing large data sets that consists of a high-level language for expressing data analysis programs, coupled with infrastructure for evaluating these programs. Mahout - a machine learning library with algorithms for clustering, classification and batch based collaborative filtering that are implemented on top of Apache Hadoop using the map/reduce paradigm. Hive - data warehouse software built on top of Apache Hadoop that facilitates querying and managing large datasets residing in distributed storage. Directly accessible to Microsoft Office and other consumers via add-ins and the Hive ODBC data driver. Pegasus - a Peta-scale graph mining system that runs in parallel, distributed manner on top of Hadoop and that provides algorithms for important graph mining tasks such as Degree, PageRank, Random Walk with Restart (RWR), Radius, and Connected Components. Sqoop - a tool designed for efficiently transferring bulk data between Apache Hadoop and structured data stores such as relational databases. Flume - a distributed, reliable, and available service for efficiently collecting, aggregating, and moving large log data amounts to HDFS. Database – directly accessible to Hadoop via the Sqoop based Microsoft SQL Server Connector for Apache Hadoop, data can be efficiently transferred to traditional relational data stores for replication, reporting, or other needs. Reporting – provides easily consumable reporting when combined with a database being fed from the Hadoop environment. Training These links point to online Windows Azure training labs where you can learn more about the individual ingredients described above. Hadoop Learning Resources (20+ tutorials and labs) Huge collection of resources for learning about all aspects of Apache Hadoop-based development on Windows Azure and the Hadoop and Windows Azure Ecosystems SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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• StreamInsight 1.0 Released

  - by Roman Schindlauer

  One piece in the set of products offered in SQL Server 2008 R2 that has generated a lot of buzz and interest during its CTP phase is StreamInsight, Microsoft’s platform for Complex Event Processing. Microsoft’s information platform vision provides enterprises with a “complete approach” to managing information assets, enabling all businesses to gain strategic value from information from the desktop to the datacenter to the cloud. And StreamInsight V1 is one essential piece in this spectrum. After more than a year of blood, sweat, tears, and insane amounts of coffee we are proud to release the first version of our Complex Event Processing Framework.   Those of you who have been following our Community Technology Previews (CTPs) throughout last year have already had the possibility to familiarize themselves with the product. Early feedback was not only incredibly positive, but also very constructive and strongly influenced the final feature set. Four notable increments over our last public CTP are: Count windows Non-occurrence detection (Anti-Join) Dynamic query composition at runtime Synchronize time across input streams Additionally, many smaller issues and bugs were addressed. A few APIs slightly changed with respect to the November CTP, but porting your application to RTM should not require a lot of effort.   Here are the (english) bits - choosing the evaluation license during setup lets you already play with this version. Before you install, make sure to uninstall any previous CTP version:   StreamInsight X86StreamInsight X64   Within a few days, we will update our product page and add download links and instructions there as well.   The StreamInsight documentation is provided through a help file as part of the installation as well as through Books Online on MSDN. We also invite you to visit the StreamInsight Blog and the StreamInsight Forum, which is a great place to discuss questions and issues with the community and the development team.   Regards,Roman Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Oracle at ASMC PDI 2012

  - by jeffrey.waterman

  Recently, I had the pleasure of representing Oracle at the American Society of Military Comptrollers National Professional Development Institute (PDI).  The PDI is the premier training event for resource managers in the Department of Defense and US Coast Guard.  Each year they assemble top presenters and key note speakers to convey their experiences and share the upcoming goals and vision for the Defense Department's financial and resource management community.  This year, the common themes were centered around 'auditability' and 'efficiency'.   What is auditability?  There were many definitions/themes tossed around, but to summarize my notes, it boiled down to:- the proper tracking of funds- audit readiness- proper controls- proper documentation There were sessions regarding entire programs focused on the need for auditability.  For example, FIAR: Financial Improvement and Audit Readiness (http://comptroller.defense.gov/fiar/index.html)   The FIAR stresses the "...improve(ment of) the Department's financial processes, controls and information." The entire conference, one set of solutions kept popping into my head around, "how can Oracle's solutions assist the Department of Defense", or any other Federal Agency, improve their financial processes and controls?   One answer came to mind:  Oracle Governance, Risk, and Compliance Management. Commonly referred to as "GRC". Let me summarize the main components around Oracle's GRC solution: GRC Manager: This solution is the central repository for documenting business processes, policies, and established controls.  All identified risks and issues are documented within the repository as well as action plans necessary for mitigation. GRC Controls:  This solution consists of a set of tools which are embedded with your ERP (financial, human resource, supply chain, etc.) applications to detect, prevent, and/or enforce the policies and procedures established by your Agency.  Components of the solution include:- Application Access Control Governor: a robust tool for managing application roles and responsibilities; simplify segregation of duty maintenance- Configuration Controls Governor: complete audit trail for changes made to configurations- Transactions Control Governor: track violations of internal controls; alert management to suspicious activities; be warned when high dollar transactions are occurring on an irregular basis; - Preventative Controls Governor: prevent sensitive information from being viewed by unauthorized parties; enforce field, block, and form change control If you are in the financial or resource management community and are concerned about auditability within your organization I suggest you follow up this post by reading about Oracle's GRC solutions.  www.oracle.com/grc Please feel free to follow up with thought and questions in the comments section below.  Also, if you have a topic you would like addressed in this blog, just drop me a note at [email protected]  or leave the suggestion in the comment section as well. Thank you for reading.

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• Agile PLM Highlights from Oracle OpenWorld 2012

  - by Kerrie Foy

  Thank you to everyone who joined us at Oracle OpenWorld this year, either in person or virtually (thanks for tweeting #oowplm)!  From customer presentations to after-hours networking opportunities, there was a lot to see and do during the entire conference. Sessions It was our pleasure to feature several customer speakers during our PLM sessions at OpenWorld from such companies as Starbucks, Coca-Cola, Facebook, Eli Lilly, and many more.  Each had a unique perspective to share and fascinating insight into how they successfully leverage Agile PLM to facilitate profitable innovation, protect brand integrity, streamline operations, manage compliance, launch faster, etc.  For example, during the Product Value Chain keynote session, CIO Chris Bedi of JDSU shared how they implemented Agile PLM to support business imperatives around rapid innovation, centralizing product information, collaboration, and eliminate the “Excel gymnastics” required to obtain global portfolio visibility. In just 120 days after implementing, JDSU employees reported significant improvements around product record management, new product introduction, engineering collaboration and more, which created a better work environment to enable critical innovation. I could write on and on about the almost 20 sessions! So to spare yourselves, please visit launch.oracle.com/?plmopenworld2012; it’s a curated selection of PLM presentations from the OpenWorld Content Catalog and available on-demand. Enjoy! Agile Innovation Management During OpenWorld, we announced an exciting new addition to the Agile PLM applications called Innovation Management that redefines the industry’s scope of product lifecycle management.  Our broad vision of complete enterprise PLM for the entire Product Value Chain already broke new ground by helping organizations extend PLM disciplines downstream by connecting product design to commercialization processes; now we are helping executives look farther upstream in the early innovation phases to ultimately close the gap between strategy and execution that so commonly nags innovation initiatives.  More on this coming soon so stay tuned! Unique Networking Opportunities  We know it can be challenging during OpenWorld to find time to productively connect and network with your industry peers, so we hosted an Agile PLM “Birds of a Feather” networking brunch for the second year in a row.  At a fine restaurant close to Moscone we hosted nine tables, each with only ten seats to encourage active conversation.  Furthermore, guests could select from a list of predetermined table topics sponsored by a specialized PLM partner to guarantee – even more so – that they were seated with like-minded company and optimizing their time at the conference.  Everyone enjoyed the opportunity to easily connect with other PLM users during OpenWorld in a more casual setting. What’s Next? Thank you again to all who joined us!  If you haven't yet, mark your calendar to join us for the next Oracle Agile PLM conference at the Value Chain Summit in San Francisco, February 4-6 in 2013!  We’ll have 40 sessions of PLM content in four tracks. Don’t miss it! You can sign up to be notified when official registration opens by visiting www.oracle.com/goto/vcs. 

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• Jornada de conocimiento CX. Una experiencia sin precedentes.

  - by Noelia Gomez

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Más de 40 profesionales de Contact Centers de las empresas más notorias del país, se reunieron ayer en un entorno privilegiado como es la majestuosa Casa de Velázquez de Madrid. La jornada comenzó con la bienvenida de Fernando Rumbero, Director de Generación de Negocio de Aplicaciones en Oracle, que nos planteó la situación del mercado y nos puso en perspectiva de la visión del cliente. Después Ana del Amo , Gema Sebastian, ambas especialistas en soluciones CRM,y Albert Valls, especialista en aplicaciones en la nube, nos hablaron de los retos a los que se enfrentan los departamento de atención al cliente, nos dieron las claves de cómo abordarlos y aterrizaron los conceptos con casos reales. La nota de positivismo nos la dio la ponencia de Silvia García, Directora del Instituto de la Felicidad de Coca-Cola, hablándonos de la importancia de la felicidad y cómo llevarla a nuestro trabajo y transmitirla al cliente. La jornada finalizó con una mesa redonda donde todos los asistentes compartieron sus experiencias, inquietudes y necesidades para lograr el lazo perfecto en la relación con el cliente. El broche final fue marcado por la comida con el networking como telón de fondo y amenizado por un concierto de piano en directo. Esperando que lo hayan disfrutado, queríamos agradecer a los asistentes su participación y disposición, que fueron la clave para lograr un ambiente excepcional. Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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