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• WebCenter Customer Spotlight: Fundação Petrobras de Seguridade Social

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary Fundação Petrobras de Seguridade Social (PetroS) is a Brazilian nonprofit organization pension fund serving 152 private companies with more then 145,000 plan participants and  managing a portfolio of  US$35.9 billion in equity. PetroS business objective was to implement a robust and flexible online solution to enable the foundation to successfully compete in the pension marketplace. PetroS implemented a robust, flexible and highly available database solution based on Oracle Database 11g, Enterprise Edition and modernized the company’s Web portal using Oracle WebCenter Suite.  The solution enables PetroS to make an average of 5,000 online loans per month to its 110,000 qualifying participants and supports 2,000 online consultations daily. Company ProfileFundação Petrobras de Seguridade Social (Petrobras Social Security Foundation)—better known as PetroS—is a pension fund founded in the 1970s to pay supplementary retirement benefits to Petrobras employees. Later, the foundation expanded its market to include 152 private companies, including Sanasa, Repsol YPF and Alesat. The Foundation, a nonprofit organization, has more than 145,000 plan participants, US$35.9 billion in equity, and a loan portfolio of US$730 million. Business ChallengesPetroS business objectives were to implement a robust and flexible solution to enable the foundation to successfully compete in the pension marketplace without affecting its monthly payments to 60,000 beneficiaries and to extend service delivery through the Web to better serve the fund’s more than 145,000 participants. Solution DeployedPetroS worked with Oracle Consulting to implement a robust, flexible and high available database solution based on Oracle Database 11g, Enterprise Edition and modernized the company’s Web portal using Oracle WebCenter Suite, enabling PetroS to deliver more flexible services to pension plan participants. Business ResultsThe solution enables PetroS to make an average of 5,000 online loans per month to its 110,000 qualifying participants and supports 2,000 online consultations daily. “The combination of Oracle Database 11g and Oracle WebCenter Suite has helped us deliver faster and better service for over 130,000 clients who participate in the 96 supplementary pension plans we currently offer. It has certainly helped to fuel our growth.” Newton Carneiro da Cunha, Diretor Administrativo, Fundação Petrobrás de Seguridade Social           Additional Information PetroS Customer Snapshot Oracle WebCenter Suite Oracle Database 11g, Enterprise Edition Oracle Real Application Clusters Oracle Diagnostics Pack Oracle Tuning Pack Oracle Consulting

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• Developing for 2005 using VS2008!

  - by Vincent Grondin

  I joined a fairly large project recently and it has a particularity… Once finished, everything has to be sent to the client under VS2005 using VB.Net and can target either framework 2.0 or 3.0… A long time ago, the decision to use VS2008 and to target framework 3.0 was taken but people knew they would need to establish a few rules to ensure that each dev would use VS2008 as if it was VS2005… Why is that so? Well simply because the compiler in VS2005 is different from the compiler inside VS2008…  I thought it might be a good idea to note the things that you cannot use in VS2008 if you plan on going back to VS2005. Who knows, this might save someone the headache of going over all their code to fix errors… -        Do not use LinQ keywords (from, in, select, orderby…).   -        Do not use LinQ standard operators under the form of extension methods.   -        Do not use type inference (in VB.Net you can switch it OFF in each project properties). o   This means you cannot use XML Literals.   -        Do not use nullable types under the following declarative form:    Dim myInt as Integer? But using:   Dim myInt as Nullable(Of Integer)     is perfectly fine.   -        Do not test nullable types with     Is Nothing    use    myInt.HasValue     instead.   -        Do not use Lambda expressions (there is no Lambda statements in VB9) so you cannot use the keyword “Function”.   -        Pay attention not to use relaxed delegates because this one is easy to miss in VS2008   -        Do not use Object Initializers   -        Do not use the “ternary If operator” … not the IIf method but this one     If(confition, truepart, falsepart).   As a side note, I talked about not using LinQ keyword nor the extension methods but, this doesn’t mean not to use LinQ in this scenario. LinQ is perfectly accessible from inside VS2005. All you need to do is reference System.Core, use namespace System.Linq and use class “Enumerable” as a helper class… This is one of the many classes containing various methods that VS2008 sees as extensions. The trick is you can use them too! Simply remember that the first parameter of the method is the object you want to query on and then pass in the other parameters needed… That’s pretty much all I see but I could have missed a few… If you know other things that are specific to the VS2008 compiler and which do not work under VS2005, feel free to leave a comment and I’ll modify my list accordingly (and notify our team here…) ! Happy coding all!

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• The Numbers of Customer Experience

  - by Christie Flanagan

  This week, we’ll be continuing our conversations about Customer Experience (CX) on the Oracle WebCenter blog.  While we all know that customer experience is critically important for acquiring new customers and engendering long term brand loyalty, I thought we could kick this week off by taking a look at the numbers of customer experience.   I’m sure you’ll agree that nothing quite puts things into perspective like numbers and figures. A whopping 86% of consumers say that they are willing to pay more for a better customer experience.  But many companies are failing to step up to the challenge.  And when companies fail deliver on customer experience expectations, they leave money on the table. A huge percentage of customers, 89%, begin doing business with a competitor following a poor customer experience. Breaking up isn’t hard to do and today’s empowered customers have no qualms about taking their business elsewhere when their expectations for customer experience are not met. Over a quarter of consumers, 26%, posted a negative comment on a social networking site like Facebook or Twitter following a poor customer experience. Today, individual customer service failures have the ability to easily snowball.  An unsatisfied customer has the ability to easily share their rancor with their entire social network and chip away at your brand’s reputation. A large number of consumers, 79%,  who shared complaints about poor customer experience online had their complaints ignored.  Companies ignore customer complaints at their own peril.  And unsatisfied customers, when handled effectively, have the potential to become advocates for your brand.  Of the 21% of consumers who did get responses to complaints, more than half had positive reactions to the same company about which they were previously complaining. Half of consumers will give a brand only a week to respond to a question before they stop doing business with them.  The clock is ticking when customers have questions about your brand and a week is an eternity in the realm of customer experience.  The source for these stats is the 2011 Customer Experience Impact (CEI) Report, which explores the relationship between consumers and brands.  The report is based on a survey commissioned by RightNow (acquired by Oracle in 2012) and conducted by Harris Interactive. If you’re interested in seeing more facts and figures about customer experience, download the full report.

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• Tell me a Story

  - by Geoff N. Hiten

  I recently had a friend ask me to review his resume.  He is a very experienced DBA with excellent skills.  If I had an opening I would have hired him myself.  But not because of the resume.  I know his skill set and skill levels, but there is no way his standard resume can convey that.  A bare bones list of job titles and skills does not set you apart from your competition, nor does it convey whether you have junior or senior level skills and experience.  The solution is to not use the standard format. Tell me a story.  I want to know what you were responsible for.  Describe a tough project and how you saved time/money/personnel on that project.  Link your work activity to business value.  Drop some technical bits in there since we do work in a technical field, but show me what you can do to add value to my business well above what I would pay you.  That will get my attention. The resume exists for one primary and one secondary reason.  The primary reason is to get the interview.  A Resume won’t get you a job, so don’t expect it to.  The secondary reason is to give you and the interviewer a starting point for conversations.  If I can say “Tell me more about when….” and reference an item from your resume, then that is great for both of us.  Of course, you better be able to tell me more, both from the technical and the business side, at least if I am hiring a senior or higher level position.  As for the junior DBAs, go ahead and tell your story too.  Don’t worry about how simple or basic your projects or solutions seem.  It is how you solved the problem and what you learned that I am looking for.  If you learn rapidly and think like a DBA, I can work with that, regardless of you current skill level.

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• Appointment & Booking Calendar for 2,500 Members

  - by D. K. Mason

  For this job I need a booking or appointment calendar for the WP website, so that each of the 2500+ members can manage his/her own appointments calendar. Members will set their schedules and available hours. Buyers can select one member, and book when they want to visit the member and reserve time online. Lets say our WP membership site has thousands of members each offering one service. We have 25 categories. On their profile page is his appointment or booking calendar, along with his personally created and uploaded (into S3) profile video. Website visitors should be able to easily book hours & days as desired. For now all members have a free membership. WE earn $ by bringing customers to the registered members and collecting one dollar for our service. Therefore, we need an affordable script and one that handles our members needs. We already have a paid copy of Jrox. What are those needs? Well, please register for a test account in the ENTERTAINMENT category at http://asianhighway26.com/?page_id=140 Next, pretend you are a buyer and start on the index page and select your ENTERTAINMENT category. Click on image #3 and you will receive a list of others in your traveling area. When you click VIEW DETAILS, there is where a potential customer will see the calendar and if you are available on the dates and times you are interested in doing business. We know that YOU the member will want to list your not available dates and hours. There may be other features desired but this is the most important, we believe. Our WP administrator (me) can install the main script, but each member must have some login or dashboard to manage his/her own calendar and work hours. Can you create or modify any appointment calendar software to do this? Can the jam.jrox.com software we own do this? As you can see here, we offer to pay for ideas you present that we use: asianhighway26.com/?page_id=126 D.K. Mason Chief Development Officer, Asian Highway Network, Tourism Division, Asia-Pacific Region (http://www.forums.doctormason.us/b-ah/)

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• Highlights From Interact '12 - Healthcare Industry User Group

  - by John Webb

  Last week the Oracle team traveled to Orlando for the 18th annual Healthcare Industry User Group (HIUG) conference, Interact '12.   HIUG has over 3,000 members representing 180 organizations.  While we now know the result on the SCOTUS ruling yesterday, the consensus at the conference last week was summed up well in the welcome note from HIUG President, Chris Ryzewski:    "Regardless of the legal ruling on this administration's  Patient Protection and Affordable Care Act we will undoubtedly be called upon to further reduce costs and be more efficient in every aspect of our business processes."    Well put!   Attendance exceeded previous years with several hundred attendees, over 100 sessions, and a trade show that numbered 40 booths.    Most of the HIUG members use PeopleSoft applications and they tend to be full suite customers who use PeopleSoft broadly from HCM to Financials and Supply Chain. For many customers who have licensed PeopleSoft in the last year, it was their first experience with a very strong and collaborative user group.   I had dinner with a provider who is rolling out PeopleSoft HCM and ERP to a nationwide system of forty hospitals.  A key driver for this organization and others is how to leverage PeopleSoft applications to meet the cost reduction goals mentioned above.   In the area of procurement, the topic of Supplier Contract Management attracted a lot of attention.  Contract pricing and adherence to contracts throughout the procure to pay life cycle are key to meeting cost containment objectives.  Customers were excited to see the new faceted search capabilities and usability of  the upcoming PeopleSoft eProcurement release.     The new Work Center concept was discussed in several areas including the Cost Reconciliation Work Center and the Supply Demand Work Center which enables healthcare specific functions around PAR counts and related replenishment activities.  The latest Feature Pack of HCM 9.1 was demonstrated with the Talent Summary and Manager Dashboard.   Customers were excited to see the major advances in self service available today.    The Grants Special Interest Group focused quite a bit on the usage of PeopleSoft's Project Costing "Funds Distribution" feature, which can be used to manage capital projects funded by multiple agencies and sources.  Along with the latest release of the Mobile Inventory solution that several hospitals have now implemented, a preview of new mobile applications for expenses and approvals drew a lot of attention.   The PeopleSoft focus on assisting these companies in their goals to contain costs and create new efficiencies continues forward.   We look foward to Interact '13!     

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• Where can I hire local programmers with very specific skillsets?

  - by Lostsoul

  I have been browsing the site and haven't found a exact fit to this question so I'll post it but if its already answered(since I'm sure its a common problem, then let me know). I have a business and want to create a totally different product in a different industry than I'm currently in, so I learned how to program and created a working prototype. I have a bit of savings and am getting some cash flow from my current business so I can go out and hire a developer(in the future hopefully it can be permenant but right now I just need a person willing to work on contract and code on weekends or their spare time and I just want to pay in cash instead of equity or future promises). At first I wasn't sure what kind of developer to hire but this question helped me understand I should target specific skills I need as opposed to general programmers. This poses a problem for me since general programmers are everywhere but if I want specific skills I'm unsure how to get them. I thought about a list of approaches but it doesn't feel complete or effective since it seems to be assuming good developers are actively looking. If it helps I want someone local(since this is my first developer hire) and looking for skills like cuda, hadoop, hbase, java and c. Any suggestions? As a FYI, I have been thinking of approaching it as: Go to meet ups for one or more skills I need. Use LinkedIn to find people with the skills I need Search for job postings that contain skills I need and then use linkedIn to reach out to that firms employees since many profiles on linkedin are not very updated or detailed but job postings generally are. Send postings to universities and maybe find a student who loves technology so much they learned these tools on their own. Post on job board. Not sure how successful it will be to post to monster. Use Craigslist, not sure if a highly skilled developer would go here for work. What am I missing? I could be wrong but it seems like good/smart/able developers aren't hunting for work non-stop(especially in this tech job market). Plus most successful people I know have work/life balance so I'm not sure if the best ones really care about code after work. Lastly, most of the skills I need aren't used in big corporations so not sure how aggressively smart developers at small shops look for work. I don’t really know any developers personally, so but should I be using the above plan or if they live balanced lives should I be looking outside of the regular resources(and instead focus on asking around my gym or my accountant or something)? Sorry, I'm making huge assumptions here, I guess because developers are a total mystery to me. I kind of wish Jane Goodall wrote a book on understanding developers social behaviour better :-p

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• Introducing Windows Azure Mobile Services

  - by Clint Edmonson

  Today I’m excited to share that the Windows Azure Mobile Services public preview is now available. This preview provides a turnkey backend cloud solution designed to accelerate connected client app development. These services streamline the development process by enabling you to leverage the cloud for common mobile application scenarios such as structured storage, user authentication and push notifications. If you’re building a Windows 8 app and want a fast and easy path to creating backend cloud services, this preview provides the capabilities you need. You to take advantage of the cloud to build and deploy modern apps for Windows 8 devices in anticipation of general availability on October 26th. Subsequent preview releases will extend support to iOS, Android, and Windows Phone. Features The preview makes it fast and easy to create cloud services for Windows 8 applications within minutes. Here are the key benefits:  Rapid development: configure a straightforward and secure backend in less than five minutes. Create modern mobile apps: common Windows Azure plus Windows 8 scenarios that Windows Azure Mobile Services preview will support include:  Automated Service API generation providing CRUD functionality and dynamic schematization on top of Structured Storage Structured Storage with powerful query support so a Windows 8 app can seamlessly connect to a Windows Azure SQL database Integrated Authentication so developers can configure user authentication via Windows Live Push Notifications to bring your Windows 8 apps to life with up to date and relevant information Access structured data: connect to a Windows Azure SQL database for simple data management and dynamically created tables. Easy to set and manage permissions. Pricing One of the key things that we’ve consistently heard from developers about using Windows Azure with mobile applications is the need for a low cost and simple offer. The simplest way to describe the pricing for Windows Azure Mobile Services at preview is that it is the same as Windows Azure Websites during preview. What’s FREE? Run up to 10 Mobile Services for free in a multitenant environment Free with valid Windows Azure Free Trial 1GB SQL Database Unlimited ingress 165MB/day egress  What do I pay for? Scaling up to dedicated VMs Once Windows Azure Free Trial expires - SQL Database and egress     Getting Started To start using Mobile Services, you will need to sign up for a Windows Azure free trial, if you have not done so already.  If you already have a Windows Azure account, you will need to request to enroll in this preview feature. Once you’ve enrolled, this getting started tutorial will walk you through building your first Windows 8 application using the preview’s services. The developer center contains more resources to teach you how to: Validate and authorize access to data using easy scripts that execute securely, on the server Easily authenticate your users via Windows Live Send toast notifications and update live tiles in just a few lines of code Our pricing calculator has also been updated for calculate costs for these new mobile services. Questions? Ask in the Windows Azure Forums. Feedback? Send it to [email protected].

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• Synchronizing ODSEE and OUD

  - by Etienne Remillon

  When it comes to synchronizing between ODSEE and OUD, what should be the best options ? Couple  options are available - Use one of OUD internal capability called Replication Gateway - Use our synchronization tool called Directory Integration Platform part of Oracle Directory Services Plus - Manuel export and import Let's check pro and cons on each method. Replication Gateway is the natural, out of the box solution to perform the task. We created this as a feature of OUD because it works at our replication protocol level. The gateway perform the required adaptation between the ODSEE's replication protocol and OUD's one. The benefits of doing this is that it provide strong consistency between the to type of directories. This fully leverage conflict management implemented in the replication protocols to ensure that changes are applied in a coherent and ordered manner. It does not require specific modification on existing ODSEE production instances such as turning on "retro changelog". Changes are propagated at near speed of replication in both directions. Replication Gateway can also synchronize information that are stored internally in the directory server such as "xxxxx" account locking managed at ODSEE server level and not via the nsyyyy attribute. OUD replication gateway does no require any specific tools or installation specific procedure. It is manged like other OUD component with monitoring and configuration via the standard console. OUD Replication Gateway does not perform adaptation between ODSEE and OUD. Using Directory Integration Protocol as external component to OUD, brings flexibility in remapping and transformations between ODSEE and OUD. There is a price to pay in using DIP to perform the synchronization task. You will have to turn on the retro change log to get access to changes on the ODSEE side (this will impact disk and CPU usage and performances which could be a serious challenge for your existing ODSEE environment (if you have not provisioned additional hardware and instances). You will not benefits of conflict resolution management and this might have to be addressed at application level, which is not always possible to implement. Using export and import seams very simple, but this methodology cannot ensure an highly available deployment with up to date entries on booth sides. This solution can be used if full HA with up-to-date data is not needed (during synchronization time). It often used  if data-cleaning need to take place to avoid polluting a new environment with old un-necessary data.

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• Which is the most practical way to add functionality to this piece of code?

  - by Adam Arold

  I'm writing an open source library which handles hexagonal grids. It mainly revolves around the HexagonalGrid and the Hexagon class. There is a HexagonalGridBuilder class which builds the grid which contains Hexagon objects. What I'm trying to achieve is to enable the user to add arbitrary data to each Hexagon. The interface looks like this: public interface Hexagon extends Serializable { // ... other methods not important in this context <T> void setSatelliteData(T data); <T> T getSatelliteData(); } So far so good. I'm writing another class however named HexagonalGridCalculator which adds some fancy pieces of computation to the library like calculating the shortest path between two Hexagons or calculating the line of sight around a Hexagon. My problem is that for those I need the user to supply some data for the Hexagon objects like the cost of passing through a Hexagon, or a boolean flag indicating whether the object is transparent/passable or not. My question is how should I implement this? My first idea was to write an interface like this: public interface HexagonData { void setTransparent(boolean isTransparent); void setPassable(boolean isPassable); void setPassageCost(int cost); } and make the user implement it but then it came to my mind that if I add any other functionality later all code will break for those who are using the old interface. So my next idea is to add annotations like @PassageCost, @IsTransparent and @IsPassable which can be added to fields and when I'm doing the computation I can look for the annotations in the satelliteData supplied by the user. This looks flexible enough if I take into account the possibility of later changes but it uses reflection. I have no benchmark of the costs of using annotations so I'm a bit in the dark here. I think that in 90-95% of the cases the efficiency is not important since most users wont't use a grid where this is significant but I can imagine someone trying to create a grid with a size of 5.000.000.000 X 5.000.000.000. So which path should I start walking on? Or are there some better alternatives? Note: These ideas are not implemented yet so I did not pay too much attention to good names.

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• 6 Ways to Modernize Your Customer Experience

  - by Mike Stiles

  If customers have changed, if the way they research and shop have changed, if their expectations have changed, if their ability to act on dissatisfaction has changed, but your customer experience has NOT changed, what was once “good enough” may now be crippling. Well, the customer has changed, and why wouldn’t they? You’ve probably changed too in your role as consumer. There’s more info available, it’s easier to get, there’s more choice, you’re more mobile, you’re more connected, it’s easier to buy, and yes, it’s easier to switch brands if experiences don’t meet your now higher expectations. Thanks to technological advances, we as marketers can increasingly work borderline miracles. But if we’re still not adamantly adopting customer centricity, and if we aren’t making the customer experience paramount amongst business goals, the tech is wasted. A far more modern customer experience is called for. Here are 6 ways to get there: 1. Modern Marketing: Marketing data is aggregated and targeted to the right customers, who are getting personal, relevant communications. In return, you’re getting insight that finally properly attributes revenue to your marketing efforts. 2. Modern Selling: Demand is being driven across all channels with modern selling tools. Productivity is up thanks to coordinated communication and selling, and performance is ever optimized using powerful analytics. 3. Modern CPQ: You’re cross-selling and upselling more effectively since reps and channel partners have been empowered with the ability to quickly, automatically generate 100% accurate, customer-friendly quotes complete with price controls and automated approvals. 4. Modern Commerce: You’re leveraging data and delivering personalized, targeted digital experiences to everyone. You’re attracting more visitors, and you’re able to scale and keep up with the market and control the experience. 5. Modern Service: You’re better serving your customers by making it easier for them to engage with your brand, plus you’re lowering your costs by increasing agent and tech support efficiencies. 6. Modern Social: You’re getting faster, deeper, more accurate insights from social and turning content around faster, which then goes out to the right people at the right time in the right place. You’ve also gotten proactive in your service, and customers love that. For far too many brands, the buying journey of Need, Research, Select, Buy, Use, Recommend across the multiple connect points of Social, Mobile, Store, Call Center, Site, Ecommerce is a disconnected mess. Oracle’s approach to CX is to connect every interaction your customer has with your brand, avoiding the revenue losses lousy customer experiences bring. How important is the experience to customers? 94% are willing to pay more of their hard-earned money to have better ones, while a meager 1% say they get the good, consistent experiences they expect. Brands, your words aren’t as loud anymore, so your actions as they relate to customer experience are going to have to do the talking. @mikestiles @oraclesocialPhoto: Julien Tromeur, freeimages.com

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• NDepend 4.0 Released

  - by Anthony Trudeau

  Last week version 4.0 of NDepend was released.  NDepend is a Visual Studio add-in designed for intense code analysis with the goal of high quality code.  A month ago I wrapped up my evaluation of the previous version of NDepend. The new version contains many minor changes, several bug fixes, and adds about 50 new code rules.  The version also adds support for Visual Studio 11, .NET Framework 4.5, and SilverLight 5.0.  But, the biggest change was the shift from CQL to CQLinq. Introducing CQLinq The latest version replaces the CQL rules language with CQLinq (CQL is still an option although the editor is buried).  As you might guess CQLinq is a flavor of Linq designed specifically for the code rules. The best way to illustrate the differences is with an example.  I used the following CQL example in Part 3 of my review: WARN IF Count > 0 IN SELECT TYPES WHERE IsInterface AND !NameLike “I” This same query looks like this when implemented in CQLinq: warnif count > 0 from t in Types where t.IsInterface == true && !t.NameLike(“I”) select t I like the syntax and it is a natural fit, but I found writing the queries frustrating in the Queries and Rules Edit window.  The Queries and Rules Edit window replaces the CQL Query Edit window.  The new editor has the same style of Intellisense as the previous editor.  However, it has a few annoyances.  The error indicator is a red block.  It has the tendency of obscuring your cursor.  Additionally, writing CQLing queries is like writing plain old Linq queries, so the fact that the editor uses Enter to select from Intellisense instead of Tab is jarring.  These issues can be an obstacle to writing queries quickly.CQLinq makes it possible to write rules that weren't possible before.  Additionally, a JustMyCode domain is now possible making it easy to eliminate generated code from the analysis.Should you Buy? I recommend NDepend overall.  It has some rough points for me that I have detailed in my earlier evaluation (starting here).  But, it’s definitely worth the money.  The bigger question is: should I pay for the upgrade to 4.0?  At this point I’m on the fence, but I would go for it if you need support for Visual Studio 2011, .NET Framework 4.5, or Silverlight 5.0; or if you need one of the many rules that weren't possible before CQLinq. Disclaimer: Patrick Smacchia contacted me about reviewing NDepend. I received a free license in return for sharing my experiences and talking about the capabilities of the add-in on this site. There is no expectation of a positive review elicited from the author of NDepend. Resources: NDepend Release Notes

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• Using a SQL Prompt snippet with template parameters

  - by SQLDev

  As part of my product management role I regularly attend trade shows and man the Red Gate booth in the vendor exhibition hall. Amongst other things this involves giving product demos to customers. Our latest demo involves SQL Source Control and SQL Test in a continuous integration environment. In order to demonstrate quite how easy it is to set up our tools from scratch we start the demo by creating an entirely new database to link to source control, using an individual database name for each conference attendee. In SQL Server Management Studio this can be done either by selecting New Database from the Object Explorer or by executing “CREATE DATABASE DemoDB_John” in a query window. We recently extended the demo to include SQL Test. This uses an open source SQL Server unit testing framework called tSQLt (www.tsqlt.org), which has a CLR object that requires EXTERNAL_ACCESS to be set as follows: ALTER DATABASE DemoDB_John SET TRUSTWORTHY ON This isn’t hard to do, but if you’re giving demo after demo, this two-step process soon becomes tedious. This is where SQL Prompt snippets come into their own. I can create a snippet named create_demo_db for this following: CREATE DATABASE DemoDB_John GO USE DemoDB_John GO ALTER DATABASE DemoDB_John SET TRUSTWORTHY ON Now I just have to type the first few characters of the snippet name, select the snippet from SQL Prompt’s candidate list, and execute the code. Simple! The problem is that this can only work once due to the hard-coded database name. Luckily I can leverage a nice feature in SQL Server Management Studio called Template Parameters. If I modify my snippet to be: CREATE DATABASE <DBName,, DemoDB_> GO USE <DBName,, DemoDB_> GO ALTER DATABASE <DBName,, DemoDB_> SET TRUSTWORTHY ON Once I’ve invoked the snippet, I can press Ctrl-Shift-M, which calls up the Specify Values for Template Parameters dialog, where I can type in my database name just once. Now you can click OK and run the query. Easy. Ideally I’d like for SQL Prompt to auto-invoke the Template Parameter dialog for all snippets where it detects the angled bracket syntax, but typing in the keyboard shortcut is a small price to pay for the time savings.

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• Career Change Need Advice: Professional Web Developer

  - by bikedorkseattle

  I'm hoping to get some advice here on the steps I should take to make a career change into professional web development. I've been working in cancer research the last 14 years and I need a change. The job market is terrible, the pay is worse, and despite what one would think the atmosphere is generally un-collegial, even in your own group. Venture funding never returned after the dot com burst and with 3 to 5 wars our country is now in, NIH funding is only going to get worse. I know things are not going to get better for my field, sadly, and I know I need to move on. For probably just as long I have fiddled around with web development, I even run a fairly popular site with close to 1 million/month pageviews that pulls a decent income, but not stable enough to live off of right now. My skills are ok for being self taught. I enjoy the fast paced nature of the web and the tools the community creates and how eager people are to help and share knowledge; it's what science should be. I have been trying to find an entry level developer job doing standard HTML/CSS/PHP/MySQL/JS/jQuery type work. A good 50%+ of the jobs want someone with a CS degree, and most want 5 years experience. Having no professional experience and no formal education, I know I'm at a huge disadvantage. I am now considering my options on how to move forward professionally. The way I see it I have basically 3 options. Build up my portfolio of work as much as I can and continue to learn as much as I can on my own. Try to contribute on some open source project when time allows. Network like crazy and go to meetups. Be confident and pray a lot in private. OR While doing above, do some certification programs in PHP and Java, possibly others. Get a Zend Certification. OR Spend a few years getting a CS degree while doing 1. I've already done the work fulltime go to school thing and it doesn't excite me one bit. I didn't have the greatest college experience and am not too eager to return, but I have a family to feed. Is the degree really necessary or is it more of a right of passage type thing in most instances? I appreciate everyones input. Thanks for taking the time to respond.

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• Has test driven development (TDD) actually benefited a real world project?

  - by James

  I am not new to coding. I have been coding (seriously) for over 15 years now. I have always had some testing for my code. However, over the last few months I have been learning test driven design/development (TDD) using Ruby on Rails. So far, I'm not seeing the benefit. I see some benefit to writing tests for some things, but very few. And while I like the idea of writing the test first, I find I spend substantially more time trying to debug my tests to get them to say what I really mean than I do debugging actual code. This is probably because the test code is often substantially more complicated than the code it tests. I hope this is just inexperience with the available tools (RSpec in this case). I must say though, at this point, the level of frustration mixed with the disappointing lack of performance is beyond unacceptable. So far, the only value I'm seeing from TDD is a growing library of RSpec files that serve as templates for other projects/files. Which is not much more useful, maybe less useful, than the actual project code files. In reading the available literature, I notice that TDD seems to be a massive time sink up front, but pays off in the end. I'm just wondering, are there any real world examples? Does this massive frustration ever pay off in the real world? I really hope I did not miss this question somewhere else on here. I searched, but all the questions/answers are several years old at this point. It was a rare occasion when I found a developer who would say anything bad about TDD, which is why I have spent as much time on this as I have. However, I noticed that nobody seems to point to specific real-world examples. I did read one answer that said the guy debugging the code in 2011 would thank you for have a complete unit testing suite (I think that comment was made in 2008). So, I'm just wondering, after all these years, do we finally have any examples showing the payoff is real? Has anybody actually inherited or gone back to code that was designed/developed with TDD and has a complete set of unit tests and actually felt a payoff? Or did you find that you were spending so much time trying to figure out what the test was testing (and why it was important) that you just tossed out the whole mess and dug into the code?

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• Should I go back to college and graduate with a poor GPA or try to jump into an entry-level development position? [closed]

  - by jshin47

  I once attended a top-10 American university but I am currently not in school for several different reasons. Chief among them is that I did very poorly two semesters and even failed one of them (got two F's) which put me in automatic suspension. My major is not CS but math. I am in a pickle at the moment. After I was suspended I got a job at a niche IT company in the area. I am employed as something of an IT generalist; my primary responsibilities are Windows systems administration/networking but I also do some Android, iOS, and .NET development. I have released a few apps to the app store under my name and my company's name, and we have done work for a few big clients. I started working at my job about 1.5 years ago and I am somewhat happily employed but I do not see it as a long-term fit because it is a small company with little opportunity to advance. I would like to move out to California and particularly to the Bay Area to get a job at a more reputable or exciting company, even at a lower rate of pay, but I am not sure if I should do that or try to go back to school. If I went back to school, it would take 1-1.5 years to graduate and some $. Best case scenario I would graduate with a 2.9 or 3.0 GPA. It is a top-10 school, but that's a crappy GPA. If I do not go back to school, I will be a field where most people have degrees, without a degree. If anything goes wrong I could be really screwed as I feel I will get no respect without a degree. On the other hand I really would like to get started in the field and get more serious about developing good development practices, learning new languages/frameworks, and working with people who know a lot more than I so I can learn and grow as a developer and eventually do my own thing. Basically, I am wondering: Should I just go back to school? How much does the bad GPA / good school reputation weigh in? What about the fact that I am a Math major and not a CS major (have never taken a CS course)? Does my skill set as something of a generalist bode well for me finding work at a start up in the Bay Area? If not (2), should I hunker down and focus on producing a really good (or a few medicore) iOS apps? Android apps? etc... How would you look at someone who did great in HS, kind of goofed off in college and eventually quit, and got into development? Thanks for any thoughts or input.

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• My Doors - Why Standards Matter to Business

  - by [email protected]

  By Brian Dayton on April 8, 2010 9:27 PM "Standards save money." "Standards accelerate projects." "Standards make better solutions." What do these statements mean to you? You buy technology solutions like Oracle Applications but you're a business person--trying to close the quarter, get performance reviews processed, negotiate a new sourcing contract, etc. When "standards" come up in presentations and discussions do you: - Nod your head politely - Tune out and check your smart phone - Turn to your IT counterpart and say "Bob's all over this standards thing, right Bob?" Here's why standards matter. My wife wants new external doors downstairs, ones that would get more light into the rooms. Am I OK with that? "Uhh, sure...it's a little dark in the kitchen." - 24 hours ago - wife calls to tell me that she's going to the hardware store and may look at doors - 20 hours ago - wife pulls into driveway, informs me that two doors are in the back of her station wagon, ready for me to carry - 19 hours ago - I re-discovered the fact that it's not fun to carry a solid wood door by myself - 5 hours ago - Local handyman, who was at our house anyway, tells me that the doors we bought will likely cost 2-3x the material cost in installation time and labor...the doors are standard but our doorways aren't We could have done more research. I could be more handy. Sure. But the fact is, my 1951 house wasn't built with me in mind. They built what worked and called it a day. The same holds true with a lot of business applications. They were designed and architected for one-time use with one use-case in mind. Today's business climate is different. If you're going to use your processes and technology to differentiate your business you should have at least a working knowledge of: - How standards can benefit your business - Your IT organization's philosophy around standards - Your vendor's track-record around standards...and watch for those who pay lip-service to standards but don't follow through The rallying cry in most IT organizations today is "learn more about the business, drop the acronyms." I'm not advocating that you go out and learn how to code in Java. But I do believe it will help your business and your decision-making process if you meet IT ½...even ¼ of the way there. Epilogue: The door project has been put on hold and yours truly has to return the doors to the hardware store tomorrow.

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• Professional immigration

  - by etranger

  Hello all, Does anyone here have a practical advice on professional relocation from Russia to Europe? The reasons behind making such a decision are far beyond the subject, perhaps, so I'll stick to the practical part. Having done some of the "common stuff" for finding a job, I am now facing two serious problems: I am a "dual-class" person, with university degree in marketing, and multiple years of self-studied computer competence (hence my writing here). Have professional experience in both areas. I don't currently hold a European work permit. From what I can see, this results in normal HR person throwing out my CV as either being "overqualified" or "too much trouble with making the permit". I do have the skills and character to start my own business, but it requires start-up capital that I don't have, over the last years I had to pay high bills for medical treatment of my family member, who had deceased. Now, I'm almost out of debts. As you can probably guess, English is not a problem, and I'm open to new languages, but first steps of entering the market, or the society, is the problematic part. I live close to Norway, and am trying to get some professional contacts there, but it hasn't got me any practical perspective so far. Any advice is greatly appreciated. EDIT: I am currently making my living off web site development, and occasional consulting services both in IT and marketing. For purely geographic reasons I'm dealing with clients that reside in the same city where I live, pop. 350 000. Being quite local, market requirements for web sites are simple and stable — clients need to control navigation, write articles in a word-like editor, upload illustrations and place ad banners, all with no additional programming. As many web developers do, I'm using my own content management system that fits these expectations. I have also started developing a newer version of this system that has better support for international environments, but I'm too distant from the real market demand in Europe to speak of the right track here. Technically it's based on php/mysql and uses xslt for templating. It allows for quick website deployment, and has architectural neatness, lack of which made me abandon similar opensource solutions (Joomla and the like). Deploying time from rasterized design proofs is normally under 6-8 working hours, don't know how that compares to the world practice. EDIT 2: Can anyone share what Norwegian (Scandinavian) web solutions market currently demands?

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• The cost of Programmer Team Clustering

  - by MarkPearl

  I recently was involved in a conversation about the productivity of programmers and the seemingly wide range in abilities that different programmers have in this industry. Some of the comments made were reiterated a few days later when I came across a chapter in Code Complete (v2) where it says "In programming specifically, many studies have shown order-of-magnitude differences in the quality of the programs written, the sizes of the programs written, and the productivity of programmers". In line with this is another comment presented by Code Complete when discussing teams - "Good programmers tend to cluster, as do bad programmers". This is something I can personally relate to. I have come across some really good and bad programmers and 99% of the time it turns out the team they work in is the same - really good or really bad. When I have found a mismatch, it hasn't stayed that way for long - the person has moved on, or the team has ejected the individual. Keeping this in mind I would like to comment on the risks an organization faces when forcing teams to remain together regardless of the mix. When you have the situation where someone is not willing to be part of the team but still wants to get a pay check at the end of each month, it presents some interesting challenges and hard decisions to make. First of all, when this occurs you need to give them an opportunity to change - for someone to change, they need to know what the problem is and what is expected. It is unreasonable to expect someone to change but have not indicated what they need to change and the consequences of not changing. If after a reasonable time of an individual being aware of the problem and not making an effort to improve you need to do two things... Follow through with the consequences of not changing. Consider the impact that this behaviour will have on the rest of the team. What is the cost of not following through with the consequences? If there is no follow through, it is often an indication to the individual that they can continue their behaviour. Why should they change if you don't care enough to keep your end of the agreement? In many ways I think it is very similar to the "Broken Windows" principles – if you allow the windows to break and don’t fix them, more will get broken. What is the cost of keeping them on? When keeping a disruptive influence in a team you risk loosing the good in the team. As Code Complete says, good and bad programmers tend to cluster - they have a tendency to keep this balance - if you are not going to help keep the balance they will. The cost of not removing a disruptive influence is that the good in the team will eventually help you maintain the clustering themselves by leaving.

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• Announcing Key Functional White Papers for SIM and ReIM

  - by Oracle Retail Documentation Team

  Oracle Retail has published two new documents on My Oracle Support (https://support.oracle.com)  that provide partners and retailers with deeper functional information about two products: Oracle Retail Store Inventory Management (SIM) and Oracle Retail Invoice Matching. Oracle Retail Store Inventory Management Item Configuration White Paper (Doc ID 1507221.1) There is functionality within the Store Inventory Management system related to item configuration that spans across multiple concepts that apply to the application as a whole rather than to a specific area. This white paper covers numerous topics around item configuration including: Item Transaction Levels Item Long Description Pack Size Standard Unit of Measure Standard Unit of Measure Conversion Pack Items Simple Pack Conversion Items (Notional Packs) Ranging Items Item Status Non-Sellable Items Type-2 Item Recognition UPC-E Barcodes Non-Inventory Items Consignment and Concession Items Quick Response Codes Oracle Retail Invoice Matching Financial Transactions (Doc ID 1500209.1) This document explains the financial transactions that are posted by Oracle Retail Invoice Matching (ReIM). The scope of the document is limited to ReIM transactions only, and does not explain Retail Merchandising System (RMS), Finance, or Account Receivable transactions. ReIM follows the double-entry accounting standard, which works by recording the debit and credit of each financial transaction belonging to each party involved. Each transaction means a profit to one account (debit) and a loss to another account (credit). Full invoice match processing is completed in ReIM with payment recommendations communicated to Oracle Accounts Payable. ReIM matches merchandise orders and receipts against merchandise invoices, performing automated and manual matching, as well as discrepancy-resolution processing. Matched invoices are posted to interface staging tables specifying the amount and date to pay, vendor, site ID, General Ledger Chart of Accounts (GL CoA) information, and payment terms. Other payables documents, including debit memos, credit memos and credit notes are also interfaced to Accounts Payable through the ReIM staging tables (IM_AP_STAGE_HEAD and IM_AP_STAGE_DETAIL). For information about how ReIM engages in this processing, see the latest Oracle Retail Invoice Matching Operations Guide. Certain ReIM transactions are not interfaced to Oracle Payables, but instead are interfaced to Oracle General Ledger through the IM_FINANCIAL_STAGE table. When analyzing transactions posted through the staging tables, retailers should note the transaction type, Standard/Credit, as well as the sign in the amount field. Technically, a negative sign on a credit transaction changes the transaction to a debit entry, and vice versa. This document is concerned about the financial meaning of the transactions, and will avoid a discussion of negative numbers in T-charts.

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• What do I do when my offer letter is revoked? [closed]

  - by user-1134

  I was recently contacted for an interview by, I'd say, a top 20 tech company. I aced the technical interview and was offered an internship for the summer. I was very excited about this prospect and was very prompt in submitting required documents and forms. This was not my only offer for the summer, so I let them know I needed some time to consider. I asked if I could have two weeks and they said that was fine. Meanwhile I evaluated my 3 options. I asked the respective parties about the projects I'd be working on, work life, how hours and pay worked, housing, etc. I asked about salary and the relocation stipend. Of the three offers, this offer paid the lowest, but not poorly by any means. I inquired about the wage, challanging with a higher wage request. They declined, so, I inquired about the relocation stipend, reminding them I was coming from over seas. The recruiter said he had to check and see if they could adjust the stipend since it was originally calculated from my home address. When he got back to me, he made up some story about how after "countering their offer several times", they were implying that I was declining their offer and my the offer letter was now voided! This [more than] shocked me. I've never run into this situation before. Further, they had already presented me with a signed offer letter which stated the details of the offer, including that it was valid until date X (in the future). I immediately explained I was not countering their offer, but simply trying to evaluate all my options for the summer. I asked kindly for them to allow me the original two weeks we had agreed upon. As expected, they rejected and declined to speak with me regarding the.. misunderstanding. Is this legal? Has anyone encountered this before? Did I do something wrong? What can I do to avoid this in the future?

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• Setting up Ubuntu on my mother's computer

  - by idealmachine

  Intended use My mother had an old Compaq desktop computer running Windows 98, which she used for occasional Web browsing and playing cards. The name of her card game is Hoyle Card Games 3. Although I had to repair it several times over the last 10 years, it worked fine until it finally died at the end of last year. Hardware specifications A relative brought up a newer computer soon afterward: Operating system: Windows XP Asus K8N motherboard (with broken on-board sound; getting a sound card) Athlon 64? processor (don't remember the clock speed) 512 MB RAM Hope the graphics card works... Replacement sound card will be one of: Ensoniq ES1370 AudioPCI Diamond Monster Sound MX300 (Aureal chipset) Sound Blaster Audigy 2 SE Peripherals HP Scanjet 3400c scanner (USB connected) HP LaserJet multi-function printer (parallel port connected, and printing works with a PCL driver) Same serial mouse as old computer Question I had set up an SSH/VNC connection to allow for remotely working out problems. Or so I thought. A month later, the computer would not boot, rendering the SSH connection useless and an OS reinstall necessary. Unfortunately, I have neither the original Windows disc nor the product key. Unless I were to pay $200 for a full Windows 7 Home Premium license for my computer, I would not be able to re-install Windows XP on hers. I consider myself an advanced Linux user, having used Debian for years. So here are my questions. I have only one day to decide whether to use Ubuntu or buy Windows: A quick search leads me to believe all the hardware listed above is supposed to work with Linux, but am I mistaken? Would Ubuntu/Xubuntu suffice (specify which one if it matters), or would I be better off paying the $200 necessary for Windows XP? Is the card game likely to run on Wine? I believe the minimum system requirement is Windows 95. Failing Wine compatibility, will VirtualBox run fast enough on such a computer (Windows 98 as the guest OS)? Are there any free card games just as good? She plays mainly Bridge, Poker, and Solitaire. Is there any "Large Fonts" option for those with poor vision? The lack of it would be a big disadvantage. BONUS: Although I would probably replace the old mouse upon a move to Ubuntu, is it even possible to get a serial mouse working?

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• How can I be prepared to join a company?

  - by Aerovistae

  There's more to it than that, but this title was the best way I could think of to sum it up. I'm a senior in a good computer science program, and I'm graduating early. About to start interviews and all whatnot. I'm not a super-experienced programmer, not one of those people who started in middle school. I'm decent at this, but I'm not among the best, not nearly. I have to do an awful lot of googling. So today I'm meeting some fellow for lunch at a campus cafe to discuss some front-end details when this tall, good-looking guy begs pardon, says he's new to campus, says he's wondering if we know where he can go to sign up for recruiting developers. Quickly evolves into long conversation: he's the CEO of a seems-to-be-doing-well start-up. Hiring passionate interns and full-times. Sounds great! I take one look at his site on my own computer later, immediately spot a major bug. No idea how to fix it, but I see it. I go over to the page code, and good god. It's the standard amount of code you would expect from a full-scale web application, a couple dozen pages of HTML and scripts. I don't even know where to start reading it. I've built sites from scratch, but obviously never on that scale, nor have I ever worked on one of that scale. I have no idea which bit might generate the bug. But that sets me thinking: How could someone like me possibly settle into an environment like that? A start-up is a very high-pressure working environment. I don't know if I can work at that pace under those constraints-- I would hate to let people down. And with only 10 employees, it's not like anyone has much time to help you get your bearings. Somewhere in there is a question. Can you see it? I'm asking for general advice here. Maybe even anecdotal advice. Is joining a start-up right out of college a scary process? Am I overestimating what it would take to figure out the mass of code behind this site? What's the likelihood a decent but only moderately-experienced coder could earn his pay at such a place? For instance, I know nothing of server-side/back-end programming. Never touched it. That scares me.

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• PASS Summit 2011: Save Money Now

  - by Bill Graziano

  Register by March 31st and save $200.  On April 1st we increase the price.  On July 1st we increase it again.  We have regular price bumps all the way through to the Summit.  You can save yourself $200 if you register by Thursday. In two years of marketing for PASS and a year of finance I’ve learned a fair bit about our pricing, why we do this and how you react to it.  Let me help you save some money! Price bumps drive registrations.  We see big spikes in the two weeks prior to a price increase.  Having a deadline with a cost attached is a great motivator to get people to take action. Registering early helps you and it helps PASS.  You get the exact same Summit at a cheaper rate.  PASS gets smoother cash flow and a better idea of how many people to expect.  We also get people that are already registered that will tell their friends about the conference. This tiered pricing lets us serve those that are very price conscious.  They can register early and take advantage of these discounts.  I know there are people that pay for this conference out of their own pockets.  This is a great way for those people to reduce the cost of the conference.  (And remember for next year that our cheapest pricing starts right after the Summit and usually goes up around the first of the year.) We also get big price bumps after we announce the program and the pre-conference sessions.  If you wrote down the 50 or so best known speakers in the SQL Server community I’m guessing we’ll have nearly all of them at the conference.  We did last year.  I expect we will this year too.  We’re going to have good sessions.  Why wait?  Register today. If you want to attend a pre-conference session you can always add it to your registration later.  Pre-con prices don’t change.  It’s very easy to update your registration and add a pre-conference session later. I want as many people as possible to attend the Summit.  It’s been a great experience for me and I hope it will be for you.  And if you are going to go, do yourself a favor and save some money.  Register today!

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• Software Architecture Analysis Method (SAAM)

  Software Architecture Analysis Method (SAAM) is a methodology used to determine how specific application quality attributes were achieved and how possible changes in the future will affect quality attributes based on hypothetical cases studies. Common quality attributes that can be utilized by this methodology include modifiability, robustness, portability, and extensibility. Quality Attribute: Application Modifiability The Modifiability quality attribute refers to how easy it changing the system in the future will be. This to me is a very open-ended attribute because a business could decide to transform a Point of Sale (POS) system in to a Lead Tracking system overnight. (Yes, this did actually happen to me) In order for SAAM to be properly applied for checking this attribute specific hypothetical case studies need to be created and review for the modifiability attribute due to the fact that various scenarios would return various results based on the amount of changes. In the case of the POS change out a payment gateway or adding an additional payment would have scored very high in comparison to changing the system over to a lead management system. I personally would evaluate this quality attribute based on the S.O.I.L.D Principles of software design. I have found from my experience the use of S.O.I.L.D in software design allows for the adoption of changes within a system. Quality Attribute: Application Robustness The Robustness quality attribute refers to how an application handles the unexpected. The unexpected can be defined but is not limited to anything not anticipated in the originating design of the system. For example: Bad Data, Limited to no network connectivity, invalid permissions, or any unexpected application exceptions. I would personally evaluate this quality attribute based on how the system handled the exceptions. Robustness Considerations Did the system stop or did it handle the unexpected error? Did the system log the unexpected error for future debugging? What message did the user receive about the error? Quality Attribute: Application Portability The Portability quality attribute refers to the ease of porting an application to run in a new operating system or device. For example, It is much easier to alter an ASP.net website to be accessible by a PC, Mac, IPhone, Android Phone, Mini PC, or Table in comparison to desktop application written in VB.net because a lot more work would be involved to get the desktop app to the point where it would be viable to port the application over to the various environments and devices. I would personally evaluate this quality attribute based on each new environment for which the hypothetical case study identifies. I would pay particular attention to the following items. Portability Considerations Hardware Dependencies Operating System Dependencies Data Source Dependencies Network Dependencies and Availabilities  Quality Attribute: Application Extensibility The Extensibility quality attribute refers to the ease of adding new features to an existing application without impacting existing functionality. I would personally evaluate this quality attribute based on each new environment for the following Extensibility  Considerations Hard coded Variables versus Configurable variables Application Documentation (External Documents and Codebase Documentation.) The use of Solid Design Principles

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