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  • Choosing The FS-1300D

    Kyocera Mita Printers are among the best in laser printers and for good reason as well. For a long time Kyocera has concentrated solely on laser printers and has not diverted its attention by going i... [Author: Steve White - Computers and Internet - May 16, 2010]

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  • CodePlex Daily Summary for Monday, July 15, 2013

    CodePlex Daily Summary for Monday, July 15, 2013Popular ReleasesMVC Forum: MVC Forum v1.0: Finally version 1.0 is here! We have been fixing a few bugs, and making sure the release is as stable as possible. We have also changed the way configuration of the application works, mostly how to add your own code or replace some of the standard code with your own. If you download and use our software, please give us some sort of feedback, good or bad!SharePoint 2013 TypeScript Definitions: Release 1.1: TypeScript 0.9 support SharePoint TypeScript Definitions are now compliant with the new version of TypeScript TypeScript generics are now used for defining collection classes (derivatives of SP.ClientCollection object) Improved coverage Added mQuery definitions (m$) Added SPClientAutoFill definitions SP.Utilities namespace is now fully covered SP.UI modal dialog definitions improved CSR definitions improved, added some missing methods and context properties, mostly related to list ...GoAgent GUI: GoAgent GUI ??? 1.0.0: ????GoAgent GUI????，???????????.Net Framework 4.0 ???????: Windows 8 x64 Windows 8 x86 Windows 7 x64 Windows 7 x86 ???????： Windows 8.1 Preview (x86/x64) ???????： Windows XP ????： ????????GoAgent????，????????，?????????????，???????????????????，??????????，????。PiGraph: PiGraph 2.0.8.13: C?p nh?t:Các l?i dã s?a: S?a l?i không nh?p du?c s? âm. L?i tabindex trong giao di?n Thêm hàm Các l?i chua kh?c ph?c: L?i ghi chú nh?p nháy màu. L?i khung ghi chú vu?t ra kh?i biên khi luu file. Luu ý:N?u không kh?i d?ng duoc chuong trình, b?n nên c?p nh?t driver card d? h?a phiên b?n m?i nh?t: AMD Graphics Drivers NVIDIA Driver Xem yêu c?u h? th?ngD3D9Client: D3D9Client R12 for Orbiter Beta: D3D9Client release for orbiter BetaVidCoder: 1.4.23: New in 1.4.23 Added French translation. Fixed non-x264 video encoders not sticking in video tab. New in 1.4 Updated HandBrake core to 0.9.9 Blu-ray subtitle (PGS) support Additional framerates: 30, 50, 59.94, 60 Additional sample rates: 8, 11.025, 12 and 16 kHz Additional higher bitrates for audio Same as Source Constant Framerate 24-bit FLAC encoding Added Windows Phone 8 and Apple TV 3 presets Introduced process isolation for encodes. Now if HandBrake crashes, VidCoder will ...Project Server 2013 Event Handler Admin Tool: PSI Event Admin Tool: Download & exract the File. Use LoggerAdmin to upload the event handlers in project server 2013. PSIEventLogger\LoggerAdmin\bin\DebugGherkin editor: Gherkin Editor Beta 2: Fix issue #7 and add some refactoring and code cleanupNew-NuGetPackage PowerShell Script: New-NuGetPackage.ps1 PowerShell Script v1.2: Show nuget gallery to push to when prompting user if they want to push their package.Site Templates By Steve: SharePoint 2010 CORE Site Theme By Steve WSP: Great Site Theme to start with from Steve. See project home page for install instructions. This is a nice centered, mega-menu, fixed width masterpage with styles. Remember to update the mega menu lists.SharePoint Solution Installer: SharePoint Solution Installer V1.2.8: setup2013.exe now supports CompatibilityLevel to target specific hive Use setup.exe for SP2007 & SP2010. Use setup2013.exe for SP2013.TBox - tool to make developer's life easier.: TBox 1.021: 1)Add console unit tests runner, to run unit tests in parallel from console. Also this new sub tool can save valid xml nunit report. It can help you in continuous integration. 2)Fix build scripts.LifeInSharepoint Modern UI Update: Version 2: Some minor improvements, including Audience Targeting support for quick launch links. Also removing all NextDocs references.Virtual Photonics: VTS MATLAB Package 1.0.13 Beta: This is the beta release of the MATLAB package with examples of using the VTS libraries within MATLAB. Changes for this release: Added two new examples to vts_solver_demo.m that: 1) generates and plots R(lambda) at a given rho, and chromophore concentrations assuming a power law for scattering, and 2) solves inverse problem for R(lambda) at given rho. This example solves for concentrations of HbO2, Hb and H20 given simulated measurements created using Nurbs scaled Monte Carlo and inverted u...Advanced Resource Tab for Blend: Advanced Resource Tab: This is the first alpha release of the advanced resource tab for Blend for Visual Studio 2012.Microsoft Ajax Minifier: Microsoft Ajax Minifier 4.96: Fix for issue #19957: EXE should output the name of the file(s) being minified. Discussion #449181: throw a Sev-2 warning when trailing commas are detected on an Array literal. Perfectly legal to do so, but the behavior ends up working differently on different browsers, so throw a cross-browser warning. Add a few more known global names for improved ES6 compatibility update Nuget package to version 2.5 and automatically add the AjaxMin.targets to your project when you update the package...Outlook 2013 Add-In: Categories and Colors: This new version has a major change in the drawing of the list items: - Using owner drawn code to format the appointments using GDI (some flickering may occur, but it looks a little bit better IMHO, with separate sections). - Added category color support (if more than one category, only one color will be shown). Here, the colors Outlook uses are slightly different than the ones available in System.Drawing, so I did a first approach matching. ;-) - Added appointment status support (to show fr...Columbus Remote Desktop: 2.0 Sapphire: Added configuration settings Added update notifications Added ability to disable GPU acceleration Fixed connection bugsLINQ to Twitter: LINQ to Twitter v2.1.07: Supports .NET 3.5, .NET 4.0, .NET 4.5, Silverlight 4.0, Windows Phone 7.1, Windows Phone 8, Client Profile, Windows 8, and Windows Azure. 100% Twitter API coverage. Also supports Twitter API v1.1! Also on NuGet.DotNetNuke® Community Edition CMS: 06.02.08: Major Highlights Fixed issue where the application throws an Unhandled Error and an HTTP Response Code of 200 when the connection to the database is lost. Security FixesNone Updated Modules/Providers ModulesNone ProvidersNoneNew Projects[.Net Intl] harroc_c;mallar_a;olouso_f: The goal of this project is to create a web crawler and a web front who allows you to search in your index. You will create a mini (or large!) search engine basButterfly Storage: Butterfly Storage is a data access technology based on object-oriented database model for Windows Store applications.KaveCompany: KaveCompleave that girl alone: a team project!MyClrProfiler: This project helps you learn about and develop your own CLR profiler.NETDeob: Deobfuscate obfuscated .NET files easilyProgram stomatologie: SummarySimple Graph Library: Simple portable class library for graphs data structures. .NET, Silverlight 4/5, Windows Phone, Windows RT, Xbox 360T6502 Emulator: T6502 is a 6502 emulator written in TypeScript using AngularJS. The goal is well-organized, readable code over performance.WP8 File Access Webserver: C# HTTP server and web application on Windows Phone 8. Implements file access, browsing and downloading.wpadk: wpadk????wp7?????? ?????????，?????、SDK、wpadk?????????????。??????????????????。??????????????????，????wpadk?????????????????????????????????????。xlmUnit: xlmUnit, Unit Testing

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  • SQL in the City - Austin 2012

    A free day of training in Austin, TX with Grant Fritchey, Steve Jones and a few others. Join us to learn about SQL Server and how you can more efficiently work in your job every day. Learn Agile Database Development Best PracticesAgile database development experts Sebastian Meine and Dennis Lloyd are running day-long classes designed to complement Red Gate’s SQL in the City US tour. Classes will be held in San Francisco, Chicago, Boston and Seattle. Register Now.

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  • Video Now Live ! Oracle PartnerNetwork Satellite Event in Paris

    - by swalker
    Revivez ou découvrez l'évènement de l'OPN Satellite du 9 novembre dernier! Revoyez les meilleurs moments de cette Journée qui a réuni plus de 350 Partenaires: les séances plénières du matin et les sessions dédiées de l'après midi avec des interviews des Partenaires présents sur ce lien http://bit.ly/yEpIbn.  Filmé par Steve Walker &amp;amp;amp;lt;span id=&amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;quot;&amp;amp;amp;gt;&amp;amp;amp;lt;/span&amp;amp;amp;gt;

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  • BizTalk & NService Bus Whitepaper

    - by Michael Stephenson
    My whitepaper discussing BizTalk and NService Bus is not available on MSDN http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=b57b7625-7316-4f56-b88e-1fb685efae5b Thanks to Steve Lemkau for his contribution and to Udi Dahan and the NServiceBus User Forums for help with a few questions I had.

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  • Senior Developers vs. Junior

    - by huwyss
    I like the following quote which I found on codinghorror:[As Steve points out this is one key difference between junior and senior developers:] In the old days, seeing too much code at once quite frankly exceeded my complexity threshold, and when I had to work with it I'd typically try to rewrite it or at least comment it heavily. Today, however, I just slog through it without complaining (much). When I have a specific goal in mind and a complicated piece of code to write, I spend my time making it happen rather than telling myself stories about it [in comments].

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  • Agilist, Heal Thyself!

    - by Dylan Smith
    I’ve been meaning to blog about a great experience I had earlier in the year at Prairie Dev Con Calgary.  Myself and Steve Rogalsky did a session that we called “Agilist, Heal Thyself!”.  We used a format that was new to me, but that Steve had seen used at another conference.  What we did was start by asking the audience to give us a list of challenges they had had when adopting agile.  We wrote them all down, then had everybody vote on the most interesting ones.  Then we split into two groups, and each group was assigned one of the agile challenges.  We had 20 minutes to discuss the challenge, and suggest solutions or approaches to improve things.  At the end of the 20 minutes, each of the groups gave a brief summary of their discussion and learning's, then we mixed up the groups and repeated with another 2 challenges. The 2 groups I was part of had some really interesting discussions, and suggestions: Unfinished Stories at the end of Sprints The first agile challenge we tackled, was something that every single Scrum team I have worked with has struggled with.  What happens when you get to the end of a Sprint, and there are some stories that are only partially completed.  The team in question was getting very de-moralized as they felt that every Sprint was a failure as they never had a set of fully completed stories. How do you avoid this? and/or what do you do when it happens? There were 2 pieces of advice that were well received: 1. Try to bring stories to completion before starting new ones.  This is advice I give all my Scrum teams.  If you have a 3-week sprint, what happens all too often is you get to the end of week 2, and a lot of stories are almost done; but almost none are completely done.  This is a Bad Thing.  I encourage the teams I work with to only start a new story as a very last resort.  If you finish your task look at the stories in progress and see if there’s anything you can do to help before moving onto a new story.  In the daily standup, put a focus on seeing what stories got completed yesterday, if a few days go by with none getting completed, be sure this fact is visible to the team and do something about it.  Something I’ve been doing recently is introducing WIP (Work In Progress) limits while using Scrum.  My current team has 2-week sprints, and we usually have about a dozen or stories in a sprint.  We instituted a WIP limit of 4 stories.  If 4 stories have been started but not finished then nobody is allowed to start new stories.  This made it obvious very quickly that our QA tasks were our bottleneck (we have 4 devs, but only 1.5 testers).  The WIP limit forced the developers to start to pickup QA tasks before moving onto the next dev tasks, and we ended our sprints with many more stories completely finished than we did before introducing WIP limits. 2. Rather than using time-boxed sprints, why not just do away with them altogether and go to a continuous flow type approach like KanBan.  Limit WIP to keep things under control, but don’t have a fixed time box at the end of which all tasks are supposed to be done.  This eliminates the problem almost entirely.  At some points in the project (releases) you need to be able to burn down all the half finished stories to get a stable release build, but this probably occurs less often than every sprint, and there are alternative approaches to achieve it using branching strategies rather than forcing your team to try to get to Zero WIP every 2-weeks (e.g. when you are ready for a release, create a new branch for any new stories, but finish all existing stories in the current branch and release it). Trying to Introduce Agile into a team with previous Bad Agile Experiences One of the agile adoption challenges somebody described, was he was in a leadership role on a team he had recently joined – lets call him Dave.  This team was currently very waterfall in their ALM process, but they were about to start on a new green-field project.  Dave wanted to use this new project as an opportunity to do things the “right way”, using an Agile methodology like Scrum, adopting TDD, automated builds, proper branching strategies, etc.  The problem he was facing is everybody else on the team had previously gone through an “Agile Adoption” that was a horrible failure.  Dave blamed this failure on the consultant brought in previously to lead this agile transition, but regardless of the reason, the team had very negative feelings towards agile, and was very resistant to trying it out again.  Dave possibly had the authority to try to force the team to adopt Agile practices, but we all know that doesn’t work very well.  What was Dave to do? Ultimately, the best advice was to question *why* did Dave want to adopt all these various practices. Rather than trying to convince his team that these were the “right way” to run a dev project, and trying to do a Big Bang approach to introducing change.  He would be better served by identifying problems the team currently faces, have a discussion with the team to get everybody to agree that specific problems existed, then have an open discussion about ways to address those problems.  This way Dave could incrementally introduce agile practices, and he doesn’t even need to identify them as “agile” practices if he doesn’t want to.  For example, when we discussed with Dave, he said probably the teams biggest problem was long periods without feedback from users, then finding out too late that the software is not going to meet their needs.  Rather than Dave jumping right to introducing Scrum and all it entails, it would be easier to get buy-in from team if he framed it as a discussion of existing problems, and brainstorming possible solutions.  And possibly most importantly, don’t try to do massive changes all at once with a team that has not bought-into those changes.  Taking an incremental approach has a greater chance of success. I see something similar in my day job all the time too.  Clients who for one reason or another claim to not be fans of agile (or not ready for agile yet).  But then they go on to ask me to help them get shorter feedback cycles, quicker delivery cycles, iterative development processes, etc.  It’s kind of funny at times, sometimes you just need to phrase the suggestions in terms they are using and avoid the word “agile”. PS – I haven’t blogged all that much over the past couple of years, but in an attempt to motivate myself, a few of us have accepted a blogger challenge.  There’s 6 of us who have all put some money into a pool, and the agreement is that we each need to blog at least once every 2-weeks.  The first 2-week period that we miss we’re eliminated.  Last person standing gets the money.  So expect at least one blog post every couple of weeks for the near future (I hope!).  And check out the blogs of the other 5 people in this blogger challenge: Steve Rogalsky: http://winnipegagilist.blogspot.ca Aaron Kowall: http://www.geekswithblogs.net/caffeinatedgeek Tyler Doerkson: http://blog.tylerdoerksen.com David Alpert: http://www.spinthemoose.com Dave White: http://www.agileramblings.com (note: site not available yet.  should be shortly or he owes me some money!)

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  • SQL Server Central Webinar Series #8: Creating smaller and comprehensively verified backups

    The next webinar from SQLServerCentral will look at backups and how you can create faster, smaller, and verified backups. Join Steve Jones and Rodney Landrum for this presentation on SQL Backup Pro and SQL Virtual Restore The Future of SQL Server Monitoring "Being web-based, SQL Monitor 2.0 enables you to check on your servers from almost any location" Jonathan Allen.Try SQL Monitor now.

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  • YouTube Developers Live: Magnify.net

    YouTube Developers Live: Magnify.net Questions? Please use Google Moderator rather than commenting on this video: goo.gl Join us in a discussion with Steve Rosenbaum (author of _Curation Nation_) and Kimberly Peterson from Magnify.net. We'll discuss content curation and how developers can use the YouTube API to power their own creation applications. From: GoogleDevelopers Views: 0 3 ratings Time: 00:00 More in Science & Technology

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  • Why Animated Banners Are So Special?

    Online advertising always bring thrill and zeal among marketers. And when it comes to banner advertising, advertisers get opportunity to experiment with the type of banner. If you want to use banner ... [Author: Steve Saha - Web Design and Development - April 07, 2010]

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  • OPN Specialized Latest News (15th November)

    - by swalker
    HELPING YOU TO SPECIALIZE WebCenter Implementation Specialist Exam Preparation Webcasts: WebCenter Content And WebCenter Portal Oracle Partner Network would like to invite you to Refresh Courses for WebCenter Content and WebCenter Portal, to help partners to prepare for the WebCenter Implementation Specialist EXAMS. This is a 3 hours intensive refresher partner-only training session, providing attendees with an overview of WebCenter Content and WebCenter Portal functions and related topics. After the refresher part you will be able to take the relevant Implementation Specialist EXAM depending on your personal focus. NOTE: This is only suitable for experienced WebCenter Content or WebCenter Portal practitioners Who should attend? Partner Consultants who want to become an Oracle WebCenter Content or a WebCenter Portal Certified Implementation Specialist or both, that will help them to differentiate themselves in front of customers and support their Companies to become Specialized. Webcast Details: Click here to read more... Specialized Partners Only! New Service to Promote Your Events The Partner Event Publisher has just been made available to all specialized partners in EMEA.  Partners now have the opportunity to publish their events to the Oracle.com/events site and spread the word on their upcoming live in-person and/or live webcast events. Click here to read more information and watch a short video demo. VADs Get Specialized Effective November 1, 2011 , VADs, with a valid Value Added Distributor Agreement will no longer be required to meet customer reference requirements outlined in the business criteria section in order to become specialized. VADs must continue meet all other business and competency criteria set forth in the applicable Knowledge Zone prior to specialization approval. New Certification Pillar Axiom 600 Storage System Your opportunity to take the Pillar Axiom 600 Storage System Essentials (1Z0-581) Exam is vailable now in beta. Pass the exam so you can become a Pillar Axiom 600 Storage Systems Implementation Specialist! Free vouchers are available for Oracle Partners! If you would like to receive a free Beta exam voucher, please send your request to [email protected] and include your name, business email address, company, and the Exam name Pillar Axiom 600 Storage System Essentials Beta exam. New Certification Available: Oracle Utilities Customer Care and Billing Oracle Utilities Customer Care and Billing 2 Essentials (1Z0-562) is a solution designed to help you meet market windows and regulatory deadlines while enjoying a low total cost of ownership and a high return on investment. Take the exam now to become an  Oracle Utilities Customer Care and Billing 2 Essentials Implementation Specialists. MEASURING YOUR SUCCESS We had 1674 Specialized Partners covering 5364 Specializations. Please note that due to OPN contract renewals at any given point in time there are valid Specialized Partners and Specializations which are temporarily not captured in the total statistics. An incremental 1961 individuals were accredited as Implementation Specialists giving an EMEA cumulative total of 9598 Implementation Specialists 26 ISVs obtained one or more Ready's, for a total of 53 Ready's Don't forget! You can submit your own press releases to Oracle! Every time you achieve specialization we'd like to support you getting the message out! Press guidelines and a submission link can be found on the OPN Portal here.

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  • Registration Open for 2015 Oracle Value Chain Summit

    - by Terri Hiskey
    Registration has opened for the Oracle Value Chain Summit, taking place January 26-28 in San Jose, California. Register now and take advantage of the Super Saver rate of only $495 (a $400 savings from the regular registration rate), good through September 26. Click here to register today, or to check out further information about the Summit. Keynote speakers to the 2015 event include former 49ers quarterback Steve Young and leading green business expert and author of the best-selling Green to Gold, Andrew Winston.

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  • OpenWorld in Small Bites

    - by Kathryn Perry
    Fifty thousand attendees -- that's bigger than the cities some of us live in. Monday morning it took 20 minutes to get from Hall D in Moscone North to a conference room in Moscone South -- the crowds were crushing! A great start to a great week! Larry is as big a name as ever on the program schedule and on the Moscone stage. People were packed in Hall D and clustered around every big screen TV. He stayed on script as he laid out Oracle's SaaS, PaaS, and IaaS strategies. Every seat in Chris Leone's Fusion Apps Cloud Overview was filled on Monday morning. Oracle employees who wanted to get in were turned away. And the same thing happened in the repeat session on Wednesday. Our newest suite of apps is hot! Speaking of hot, the weather was made to order. Then it turned very San Francisco-like on Wednesday afternoon. Downright cold for those who trusted SF temps to hold in the 80's. Who did you follow on Twitter during the conference? So many voices, opinions, and convos! Great combo of social media and sharp minds. Be sure to follow @larryellison, @stevenrmiranda, and @Oracle for updates and MyPOVs. Keywords for the Apps customers at the conference were cloud, mobile, and social. Every day, every session, every speaker. Wednesday afternoon, 4 pm at the Four Seasons hotel. A large roomful of analysts and influencers firing questions at a panel of eight Fusion customers. Steve Miranda moderating. Good energy and a great exchange of information and confidence. Word on the street is that OpenWorld has outgrown San Francisco -- but moving it seems unthinkable. The city isn't just a backdrop for an industry conference - it's a headliner right up there with Larry Ellison and Pearl Jam. As you can imagine, electrical outlets were in high demand at every venue. The most popular hotels and bars near Moscone designed their interiors around accessible electrical power strips. People are plenty willing to buy a drink while they grab a charge. Wednesday afternoon, 4 pm at the Four Seasons hotel. A large roomful of analysts and influencers firing questions at a panel of eight Fusion customers. Steve Miranda moderating. Good energy and a great exchange of information and confidence. Treasure Island in the dark. Eddy Vedder has an amazing voice! And Kings of Leon over delivered on people's expectations. It was cold. It was windy. It was very fun. One analyst said it's the best customer appreciation party in the industry. 

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  • MSDN Radio: SharePoint 2010 for Developers

    When Microsoft SharePoint Server 2010 is released, it will offer new tools that make customizing and extending your applications much easier. Join us as we talk with Steve Fox, a Senior Evangelism Manager with the Developer and Platform Evangelism team. We'll explore the tools, what's possible, and take your questions....Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Windows Server 2012 sera disponible en septembre, la bêta téléchargée plus de 500 000 fois

    Windows Server 2012 sera disponible en septembre la bêta téléchargée plus de 500 000 fois Mise à jour du 11/07/2012 Après l'annonce de la date de sortie de la version finale de Windows 8 prévue pour fin octobre, Microsoft a également dévoilé la période pendant laquelle sera disponible la version serveur du système d'exploitation. Pendant sa Keynote lors de l'événement WPC de Toronto, Steve Ballmer, PDG de Microsoft, a déclaré que Windows Server 2012 serait disponible sur le marché dès septembre. La version RTM (Release To Manufacturing) sera mise à la disposition des constructeurs la première semaine d'août.

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  • SQL Saturday #300 - Kansas City

    SQL Saturday is coming to Kansas on September 13, 2014. Our very own Steve Jones will be presenting, alongside other big names like Glenn Berry, Kathi Kellenberger, Sean and Jen McCown, Jason Strate, and many more. Register while space is available. Get alerts within 15 seconds of SQL Server issuesSQL Monitor checks performance data every 15 seconds, so you can fix issues before your users even notice them. Start monitoring with a free trial.

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  • iPad : Apple lance un service d'abonnement aux contenus en ligne intégré aux applications de l'App Store et crée la polémique

    Apple lance un service d'abonnement aux contenus en ligne Intégré aux applications de l'App Store et crée la polémique Mise à jour du 16/02/2011 Apple vient d'annoncer le lancement de son service d'abonnement aux divers types de contenus (magazines, journaux, musiques, vidéos) sur l'App Store. Un service inauguré en avant-première avec « The Daily »,un quotidien exclusivement numérique et diffusé sur l'iPad. Les éditeurs de contenus auront la liberté de fixer les prix, la durée et les termes de l'abonnement d'après le document rédigé par un Steve Jobs convalescent mais toujours très impliqué dans ...

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  • Oracle Forms and Java JRE Auto-Update Problems

    - by Grant Ronald
    There have been a few threads regarding problems with the auto update of the JRE and Oracle Forms applications.  See this entry from Steve Chan and this entry on the error FRM-92095: Oracle Jnitiator version too low - please install version 1.1.8.2 or higher.  There are a few points to be aware of so Support have written up a note to hopefully make things clearer.  Log onto your Oracle support account and search for Note: 1470123.1.

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  • Delight and Excite

    - by Applications User Experience
    Mick McGee, CEO & President, EchoUser Editor’s Note: EchoUser is a User Experience design firm in San Francisco and a member of the Oracle Usability Advisory Board. Mick and his staff regularly consult on Oracle Applications UX projects. Being part of a user experience design firm, we have the luxury of working with a lot of great people across many great companies. We get to help people solve their problems.  At least we used to. The basic design challenge is still the same; however, the goal is not necessarily to solve “problems” anymore; it is, “I want our products to delight and excite!” The question for us as UX professionals is how to design to those goals, and then how to assess them from a usability perspective. I’m not sure where I first heard “delight and excite” (A book? blog post? Facebook  status? Steve Jobs quote?), but now I hear these listed as user experience goals all the time. In particular, somewhat paradoxically, I routinely hear them in enterprise software conversations. And when asking these same enterprise companies what will make the project successful, we very often hear, “Make it like Apple.” In past days, it was “make it like Yahoo (or Amazon or Google“) but now Apple is the common benchmark. Steve Jobs and Apple were not secrets, but with Jobs’ passing and Apple becoming the world’s most valuable company in the last year, the impact of great design and experience is suddenly very widespread. In particular, users’ expectations have gone way up. Being an enterprise company is no shield to the general expectations that users now have, for all products. Designing a “Minimum Viable Product” The user experience challenge has historically been, to echo the words of Eric Ries (author of Lean Startup) , to create a “minimum viable product”: the proverbial, “make it good enough”. But, in our profession, the “minimum viable” part of that phrase has oftentimes, unfortunately, referred to the design and user experience. Technology typically dominated the focus of the biggest, most successful companies. Few have had the laser focus of Apple to also create and sell design and user experience alongside great technology. But now that Apple is the most valuable company in the world, copying their success is a common undertaking. Great design is now a premium offering that everyone wants, from the one-person startup to the largest companies, consumer and enterprise. This emerging business paradigm will have significant impact across the user experience design process and profession. One area that particularly interests me is, how are we going to evaluate these new emerging “delight and excite” experiences, which are further customized to each particular domain? How to Measure “Delight and Excite” Traditional usability measures of task completion rate, assists, time, and errors are still extremely useful in many situations; however, they are too blunt to offer much insight into emerging experiences “Satisfaction” is usually assessed in user testing, in roughly equivalent importance to the above objective metrics. Various surveys and scales have provided ways to measure satisfying UX, with whatever questions they include. However, to meet the demands of new business goals and keep users at the center of design and development processes, we have to explore new methods to better capture custom-experience goals and emotion-driven user responses. We have had success assessing custom experiences, including “delight and excite”, by employing a variety of user testing methods that tend to combine formative and summative techniques (formative being focused more on identifying usability issues and ways to improve design, and summative focused more on metrics). Our most successful tool has been one we’ve been using for a long time, Magnitude Estimation Technique (MET). But it’s not necessarily about MET as a measure, rather how it is created. Caption: For one client, EchoUser did two rounds of testing.  Each test was a mix of performing representative tasks and gathering qualitative impressions. Each user participated in an in-person moderated 1-on-1 session for 1 hour, using a testing set-up where they held the phone. The primary goal was to identify usability issues and recommend design improvements. MET is based on a definition of the desired experience, which users will then use to rate items of interest (usually tasks in a usability test). In other words, a custom experience definition needs to be created. This can then be used to measure satisfaction in accomplishing tasks; “delight and excite”; or anything else from strategic goals, user demands, or elsewhere. For reference, our standard MET definition in usability testing is: “User experience is your perception of how easy to use, well designed and productive an interface is to complete tasks.” Articulating the User Experience We’ve helped construct experience definitions for several clients to better match their business goals. One example is a modification of the above that was needed for a company that makes medical-related products: “User experience is your perception of how easy to use, well-designed, productive and safe an interface is for conducting tasks. ‘Safe’ is how free an environment (including devices, software, facilities, people, etc.) is from danger, risk, and injury.” Another example is from a company that is pushing hard to incorporate “delight” into their enterprise business line: “User experience is your perception of a product’s ease of use and learning, satisfaction and delight in design, and ability to accomplish objectives.” I find the last one particularly compelling in that there is little that identifies the experience as being for a highly technical enterprise application. That definition could easily be applied to any number of consumer products. We have gone further than the above, including “sexy” and “cool” where decision-makers insisted they were part of the desired experience. We also applied it to completely different experiences where the “interface” was, for example, riding public transit, the “tasks” were train rides, and we followed the participants through the train-riding journey and rated various aspects accordingly: “A good public transportation experience is a cost-effective way of reliably, conveniently, and safely getting me to my intended destination on time.” To construct these definitions, we’ve employed both bottom-up and top-down approaches, depending on circumstances. For bottom-up, user inputs help dictate the terms that best fit the desired experience (usually by way of cluster and factor analysis). Top-down depends on strategic, visionary goals expressed by upper management that we then attempt to integrate into product development (e.g., “delight and excite”). We like a combination of both approaches to push the innovation envelope, but still be mindful of current user concerns. Hopefully the idea of crafting your own custom experience, and a way to measure it, can provide you with some ideas how you can adapt your user experience needs to whatever company you are in. Whether product-development or service-oriented, nearly every company is ultimately providing a user experience. The Bottom Line Creating great experiences may have been popularized by Steve Jobs and Apple, but I’ll be honest, it’s a good feeling to be moving from “good enough” to “delight and excite,” despite the challenge that entails. In fact, it’s because of that challenge that we will expand what we do as UX professionals to help deliver and assess those experiences. I’m excited to see how we, Oracle, and the rest of the industry will live up to that challenge.

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