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• How to enable catch-all email in iRedMail Open Source edition?

  - by Matthias

  How to create catch-all email alias for domain in iRedMail Open Source edition? I know that's possible via LDAP and found the following instructions: http://iredmail.org/wiki/index.php?title=Addition/OpenLDAP/Catch-all The problem is how exactly to add this parameters via phpLDAPAdmin? I select "Create new entry here" and choose mailUser type. Then in step 2 first question is about "RDN" with select box "select RDN attribute". What should I choose as RDN? Which fields of the "Create Object" form should be filled? Unfortunetly there is completely no validation of user input and final errors does not contain explanation what's wrong Also when I try to import example from iredmail wiki phpldapadmin it gives LDIF Import Parse Error Description: A valid dn line is required [] dn line is: dn: [email protected],ou=Users,domainName=mydomain.eu,o=domains,dc=myserver,dc=pl

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• Asus Sonic Master on Asus N53SV

  - by David Winchester

  I have read that there's a problem to get the subwoofer working in these laptops. I tried this solution No sound from external subwoofer but I don't how to prove that the subwoofer is properly functioning. I use Pulseaudio equalizer and the bass sound seems to work fine, but when I go to the Sound Settings, I can't move the bar where it says 'Subwoofer' in my sound card option, so I don't know if everything is alright. If someone has a solution I would like to know, because there isn't much information regarding this. By the way, I'm using Ubuntu 12.04 64 bits. Thanks beforehand, Dave EDIT ----------- Possible Solution Well, I will post a solution that worked for me and I think it will help a lot of users. I finally got the subwoofer working. Besides adding in /etc/modprobe.d/alsa-base.conf the line options snd-hda-intel model=asus-mode4 I deleted the lines with load-module module-combine and module-combine-sink in /etc/pulse/default.pa (in the home folder there's also a ~/.pulse/default.pa file, I don't know if it has the lines too) To assure all the channels are working, I think this command tells me that speaker-test -c6 -l1 -twav I use pulseaudio-equalizer and the bass sounds very well when properly adjusted. Also, all the channels seems to work fine and the sound is even better than in Windows (where I don't have an equalizer). I pointed out before a module-combine and module-combine-sink problem, because one day I turned on my laptop and pulseaudio didn't work. So I deleted the lines with that names (don't know if they came by default, maybe I added them sometime when I was trying to fix my speakers). After all this, I can now move the Subwoofer bar in the Sound configuration. Anyways, the Equalizer does a great job and it improves the sound a lot.

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• Curiosity’s Official Self-Portrait

  - by Jason Fitzpatrick

  NASA has released a high-resolution self portrait of Curiosity. The photo, a composite of images snapped by the rover’s agile arm and MAHLI camera, shows Curiosity in front of Mount Sharp. From the NASA release: The mosaic shows the rover at “Rocknest,” the spot in Gale Crater where the mission’s first scoop sampling took place. Four scoop scars can be seen in the regolith in front of the rover. The base of Gale Crater’s 3-mile-high (5-kilometer) sedimentary mountain, Mount Sharp, rises on the right side of the frame. Mountains in the background to the left are the northern wall of Gale Crater. The Martian landscape appears inverted within the round, reflective ChemCam instrument at the top of the rover’s mast. Self-portraits like this one document the state of the rover and allow mission engineers to track changes over time, such as dust accumulation and wheel wear. Due to its location on the end of the robotic arm, only MAHLI (among the rover’s 17 cameras) is able to image some parts of the craft, including the port-side wheels. HTG Explains: Why It’s Good That Your Computer’s RAM Is Full 10 Awesome Improvements For Desktop Users in Windows 8 How To Play DVDs on Windows 8

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• Examining ASP.NET's Membership, Roles, and Profile - Part 18

  Membership, in a nutshell, is a framework build into the .NET Framework that supports creating, authenticating, deleting, and modifying user account information. Each user account has a set of core properties: username, password, email, a security question and answer, whether or not the account has been approved, whether or not the user is locked out of the system, and so on. These user-specific properties are certainly helpful, but they're hardly exhaustive - it's not uncommon for an application to need to track additional user-specific properties. For example, an online messageboard site might want to also also associate a signature, homepage URL, and IM address with each user account. There are two ways to associate additional information with user accounts when using the Membership model. The first - which affords the greatest flexibility, but requires the most upfront effort - is to create a custom data store for this information. If you are using the SqlMembershipProvider, this would mean creating an additional database table that had as a primary key the UserId value from the aspnet_Users table and columns for each of the additional user properties. The second option is to use the Profile system, which allows additional user-specific properties to be defined in a configuration file. (See Part 6 for an in-depth look at the Profile system.) This article explores how to store additional user information in a separate database table. We'll see how to allow a signed in user to update these additional user-specific properties and how to create a page to display information about a selected user. What's more, we'll look at using ASP.NET Routing to display user information using an SEO-friendly, human-readable URL like www.yoursite.com/Users/username. Read on to learn more! Read More >

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• How do you replace the files in a folder using Group Policy Preferences?

  - by GollyJer

  Our users have a toolbar on their Windows taskbar called "I Need Help". It holds links to our support system with specific fields prefilled. We've changed some of the structure our our support system and need to replace the links inside the folder. Some of the links have different names and some are being completely removed. Ideally we just want to clear the folder and replace it with a new set of files. What's the best way to do this through Group Policy Preferences in Windows Server 2008?

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• Custom Profile Provider with Web Deployment Project

  - by Ben Griswold

  I wrote about implementing a custom profile provider inside of your ASP.NET MVC application yesterday. If you haven’t read the article, don’t sweat it.  Most of the stuff I write is rubbish anyway. Since you have joined me today, though, I might as well offer up a little tip: you can run into trouble, like I did, if you enable your custom profile provider inside of an application which is deployed using a Web Deployment Project.  Everything will run great on your local machine and you’ll probably take an early lunch because you got the code running in no time flat and the build server is happy and all tests pass and, gosh, maybe you’ll just cut out early because it is Friday after all.  But then the first user hits the integration machine and, that’s right, yellow screen of death. Lucky you, just as you’re walking out the door, the user kindly sends the exception message and stack trace: Value cannot be null. Parameter name: type Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Stack Trace: [ArgumentNullException: Value cannot be null. Parameter name: type] System.Activator.CreateInstance(Type type, Boolean nonPublic) +2796915 System.Web.Profile.ProfileBase.CreateMyInstance(String username, Boolean isAuthenticated) +76 System.Web.Profile.ProfileBase.Create(String username, Boolean isAuthenticated) +312 User error?  Not this time. Damn! One hour later… you notice the harmless “Treat as library component (remove the App_Code.compiled file)” setting on the Output Assemblies Tab of your Web Deployment Project. You have no idea why, but you uncheck it.  You test and everything works great both locally and on the integration machine.  Application users think you’re the best and you’re still going to catch the last half hour of happy hour.  Happy Friday.

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• Unable to browse Server 2008R2 from XP clinets

  - by Dave M

  We have just deployed a Windows 2008R2 server in our Windows 2003 domain. XP clinets are unable to browse in "entire network" and find the new server. It can be accessed by entering \\servername and it can be pinged by name and IP address. Users access shares without issue. Netbios over TCP/IP is enabled. Computer browser is running on the Windows 2008R2 system. Turn on Network Discovery is enabled. These services were started as a result of an MS article Computer Browser DNS Client Function Discovery Resource Publication SSDP Discovery UPnP Device Hosts

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• SQLAuthority News – We’re sorry… … but your computer or network may be sending automated queries. To

  - by pinaldave

  I use multiple browser many times when I am working with multiple projects simultaneously. Often I use Google Reader to read few feeds. Recently, I faced the following error and this error will not go. I even restarted my computer and rebooted my network. I am confident that my computer does not have viruses or malware, I could not tackle this error. When I opened Google Reader on another browser, it worked fine. Finally, I found the solution and I want share it with all of you. Error We’re sorry… … but your computer or network may be sending automated queries. To protect our users, we can’t process your request right now. I removed the cookies of Google Reader with the name ‘reader_offline’ as displayed in image below. Once I remove the above mentioned cookie, I could login perfectly fine in Google Reader. I think this message from Google was misleading and inaccurate; however, the solution is easy enough. I just wanted to share this quick tip with everyone who is facing such an issue. Reference : Pinal Dave (http://blog.SQLAuthority.com) Filed under: SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL, Technology Tagged: Google

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• iPhone 3G S sync services problem

  - by Ryan McCue

  When I try and synchronise my iPhone with iTunes, I get a dialog informing me that "syncing has been disabled on this computer". (I've never disabled syncing myself, and it worked perfectly fine a day ago) Music synchronises fine, as do videos, however, my contacts do not. Google Contacts no longer appears in the list to choose from, and the select box is empty. When I choose to re-enable syncing, iTunes informs me that "iTunes was unable to load provider data from Sync Services". I've followed several steps I've found on the internet, including deleting the C:\Users\Ryan\AppData\Roaming\Apple Computer\Sync Services directory, but to no avail. Any ideas on what could be causing this? Is there a Service (in the Windows-form-of-daemon sense) that I accidentally disabled?

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• Amit Jasuja's Session at Gartner IAM with Ranjan Jain of Cisco

  - by Naresh Persaud

  If you did not get a chance to attend Amit Jasuja's session at Gartner IAM this week in Las Vegas, here is a summary of the session and a copy of the slides. The agenda featured an introduction by Ray Wagner, Managing VP at Gartner, followed by Amit discussing the trends in Identity and Access Management shaping Oracle's strategy. Today we are seeing the largest re-architecture in a decade. Every business from manufacturing to retail is transforming the way they do business. Manufacturing companies are becoming manufacturing services companies. Retail organizations are embracing social retail. Healthcare is being delivered on-line around the clock. Identity Management is at the center of the transformation. Whether you are Toyota embracing a social network for cars or launching the next Iphone, the Identity of the user provides context to enable the interaction and secure the experience. All of these require greater attention to the context of the user and externalizing applications for customers and employees.  Ranjan discussed how Cisco is transforming  by integrating 1800 applications to a single access management framework and consolidating 3M users across 4 data centers to support internal and external processes. David Lee demonstrated how to use Oracle Access Manager 11g R2 on a mobile application to sign-on across multiple applications while connecting mobile applications to a single access control policy.

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• Trying to configure domain-based access via htaccess file.

  - by kenja

  I've created an account with no-ip.com that registers my ip with a subdomain of their service. When I do an nslookup, I see that the service is working and that my domain is being shown. Now I want to provide access to that subdomain on the admin site of our server which is protected by htaccess IP restrictions. When I try to add the new domain to my script it does not work. Am I doing something wrong? I'm basically trying to make my laptop so it can log in from no matter when I'm at while still preventing all other IPs from accessing the site. ## password begin ## AuthName "Restricted Access" AuthUserFile /usr/www/users/site/.passwd AuthType Basic Require valid-user Order deny,allow Deny from all Allow from 69.1.122.161 mysubdomain.no-ip.org Satisfy All

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• Good low-cost SSL certificate providers

  - by phenry

  We need an SSL certificate to facilitate remote access and administration by a small number of employees. I don't want to have to train a bunch of non-technical users to install a self-published cert on their home computers, so I'd prefer to purchase one from a well-trusted provider. We won't be using it for any kind of e-commerce or things like that, so it seems hard to justify paying the prices demanded by some of the big-name providers. Who are some good low-cost providers to consider? What are the important differences between the offerings that are available at different price points? (And is the certificate business really as much of a racket as it seems?)

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• Mouse scroll wheel in Citrix

  - by molecule

  Hi all, One of my users is experiencing a problem whereby the mouse scroll does not work on the Citrix published application. I have tried to install mouse drivers on his local PC as well as swapping the USB with a PS/2 mouse but still no go. I have researched this issue for a few days but have not been able to find a fix. PC is running Windows XP and ICA client is version 10 I am pretty sure its a problem local to that PC since every other user using the application published on the same server are not having any issues. What could it be?

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• Effects of HTTP/TCP connection handshakes and server performance

  - by Blankman

  When running apache bench on the same server as the website like: ab -n 1000 -c 10 localhost:8080/ I am most probably not getting accurate results when compared to users hitting the server from various locations. I'm trying to understand how or rather why this will effect real world performance since a user in china will have different latency issues when compared to someone in the same state/country. Say my web server has a maximum thread limit of 100. Can someone explain in detail how end user latency can/will effect server performance. I'm assuming here that each request will be computed equally at say 10ms. What I'm not understand is how external factors can effect overal server performance, specifically internet connections (location, or even device like mobile) and http/tcp handshakes etc.

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• Partner Webcast – Platform as a Service with Oracle WebLogic and OpenStack

  - by Thanos Terentes Printzios

  Platform as a service is defined as Platform that facilitates the deployment of applications without the complexity of buying and managing the underlying hardware and software and provisioning hosting capabilities. For Java EE, that would mean an elastic Java EE platform, where the user (IT admin) deploys the application, and then the platform itself takes care of meeting the SLA. With combination of Oracle WebLogic 12c with Dynamic Clusters, Oracle Solaris 11.2 with OpenStack and some scripting, we can completely automate infrastructure and platform provisioning, effectively providing PaaS to the IT users. Join us in this webcast as explore the usage of Weblogic 12c with Openstack, to establish Platform as a Service. Agenda: PaaS overview and goals Overview of Solaris 11.2 with OpenStack Deploying WebLogic domain to Solaris 11.2 and creating base image Automating provisioning Solution Demo Summary & Q&A Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Presenter:  Jernej Kase – FMW Specialist, Oracle Partner Hub Migration Center Date: Thursday, June 26th, 10am CET (9am GMT/11am EEST) Duration: 1 hour Register Here: http://www.oracle.com/go/?Src=8101420&Act=4&pcode=EMEAPM14056477MPP002 For any questions please contact us at partner.imc-AT-beehiveonline.oracle-DOT-com Stay Connected Oracle Newsletters

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• Cash Application Work Queue in Oracle Receivables Release 12.1.1

  - by Robert Story

  Upcoming WebcastTitle: Cash Application Work Queue in Oracle Receivables Release 12.1.1Date: March 24, 2010Time: 10:00 am EDT, 7:00 am PDT, 14:00 GMT Product Family: E-Business Suite Receivables 12.1.1 Receipts Summary Understand the setups and processes for the Cash Application Work Queue in Release 12.1.1 and learn how to diagnose basic functional issues. This one-hour session is recommended for technical and functional users. We will be covering topics related to processing receipts efficiently, managing the work load of cash application owners and diagnosing issues. Topics will include: Description of Cash Application Work Queue Setup and Work Queue Process Dependencies and Interactions Basic Troubleshooting Steps A short, live demonstration (only if applicable) and question and answer period will be included. Click here to register for this session....... ....... ....... ....... ....... ....... .......The above webcast is a service of the E-Business Suite Communities in My Oracle Support.For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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• Aventail VPN connect on Mac OS X 10.6.2 Snow Leopard

  - by Warlax

  Hello, I am running Mac OS X Snow Leopard (10.6.2). Recently, my company switched (for whatever odd reason) from Cisco VPN (that used to work fine) to Aventail VPN. I proceeded to install the Aventail VPN client on both the mac and a Windows 7 machine, both on my home network. When I try to connect one or the other (I make sure one is disconnected before connecting through the other machine), I get a connection and view the correct certificate - accept it and Aventail tells me that I am connected. However, accessing any page inside my company's network is only possible on Windows. On the Mac I get the following page: http://grab.by/2WOA It looks like my ISP doesn't know how to redirect me? Maybe something about my DNS being set incorrectly on the Mac? Our helpdesk has been completely useless and I was hoping fellow super users can help. Thanks.

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• Sendmail Issue - Local Mail / Inner Domain Mail

  - by ngl5000

  Environments: Ubuntu / Sendmail / Google Apps Emailing: I send and receive all of my emails through google apps besides emails that are sent directly from my website. My Web Domain: example.com (for the purpose of the question only) Problem: When my website sends an email, using sendmail, to any local address ([email protected]) I get an unknown user error. Emails sent to other domains seem to work just fine. Question: I believe this is because I don't have these users defined on my ubuntu server, this is besides the point I need to configure sendmail such that it doesn't pick out local emails sent to ([email protected]) and instead finds their name server which points to google apps and sends it there instead. This is my first try at serverfault, I normally use stackoverflow so let me know if I'm messing up! Thank you!

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• Configure Postfix to send emails "via" a server [migrated]

  - by Zach Russell

  This is a question related to postfix and WordPress (but is more of a postfix question). To give some background, on a professional WordPress host (like WP Engine) when I receive WordPress Mail Notifications (comments, form submissions, new users, etc...) it will say in gmail sent from "predefined wordpress admin email" via email.wpengine.com. This is not blocked by Google's spam filters or anything. I have a cloud server set up and a WordPress site installed on it. When I send email from [email protected] it gets sent to spam and when I send email as [email protected] (me) it fails to send completely. This does, however send fine on WordPress. This goal of this it so send all emails via mail.wptemple.com and have them not get caught by spam filters. How can I accomplish this?

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• SonicFileFinder 2.2 Released

  - by WeigeltRo

  My colleague Jens Schaller has released a new version of his free Visual Studio add-in SonicFileFinder, adding support for Visual Studio 2010. Announcement on his blog Download on the SonicFileFinder website As far as I can tell, there are no new features compared to version 2.1, but good to know that this add-in is now available for VS2010. For those who a wondering what SonicFileFinder is about: SonicFileFinder implements a command for searching and opening files in a Visual Studio solution, which is very nice especially in large projects. This may sound familiar to users of JetBrain’s ReSharper, which has a “Go To File” feature. But in my opinion SonicFileFinder does a better job overall: While ReSharper (4.5) does a prefix search by default, SonicFileFinder searches for any occurrence of the entered text inside a file name. In a long list of file names (e.g. all starting with “Page…”), this allows me to focus on the part that makes the difference (e.g. “Render” in PageRenderBuffer.cs). In ReSharper I would have to type “*Render*”, which can be shortened to “*Render” (which isn’t even correct). Note that SonicFileFinder does support wildcards, of course.   SonicFileFinder remembers the last input (and thus the last result list) without a noticeable delay of the popup. If I want to search for something different, I can type right away, so this behavior doesn’t slow me down. But where it really shines is when I’m not even sure what file exactly I was looking for – I open one file, notice that it’s not the one I want, re-open the pop-up dialog and now I can choose another one from the result list without re-entering the search text. SonicFileFinder allows me to open multiple files at one (nice for service interfaces and implementations). SonicFileFinder lets me open either a Windows Explorer or Command Line window in the directory containing a specific file.

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• Late 2008 Unibody MacBook Pro, Snow Leopard EFI 1.8 downgrade

  - by SiLo

  Question: Does anyone know of an EFI downgrade for user on 1.8? I have found a 1.7 to 1.6 downgrade, but once on 1.8 this downgrade no longer works. Background: After upgrading to Snow Leopard, and installing the EFI 1.8 update (as recommended by Software Update), I have lost the ability to burn discs. This also includes when using external burners and when booting into Vista using Bootcamp. Other seemingly related problems to the EFI I have are, chronic overheating, random temporary beachball lockups, longer boot times. These 'other' problems have been solved for other users who experienced these problems on EFI 1.7, but were able to rollback to 1.6. I am looking for a solution that does not require sending my computer back to Apple.

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• UBJsonReader (Libgdx) unable to to read UBJson from Python(Blender)

  - by daniel

  I am working on an export tool from Blender to Libgdx, exports like custom attributes and other information (Almost completed), this is a very cool tool that will speed up a lot your works, after I completed I will send to public to contribute forum, Export format is uses python's Standard Json module and readable text, it of course works fine, but I wanna also have a Binary Json export for faster load, so users can Export Straight to Libgdx, but after I search I found that UBJson with draft9.py (simpleubjson 0.6.1) encode is seems matches with one FBXConverter's UBJsonWriter( Xoppa wrote), but when I export, I am not able to read the file, and send this errors (Java heap space) seems this is a different between byte sizes in UBJson(python) and UBJsonReader. how can I write a correct one in python that matches with Libgdx's UBJsonReader, and would be cross-platform? Exception in thread "LWJGL Application" com.badlogic.gdx.utils.GdxRuntimeException: java.lang.OutOfMemoryError: Java heap space at com.badlogic.gdx.backends.lwjgl.LwjglApplication$1.run(LwjglApplication.java:120) Caused by: java.lang.OutOfMemoryError: Java heap space at com.badlogic.gdx.utils.UBJsonReader.readString(UBJsonReader.java:162) at com.badlogic.gdx.utils.UBJsonReader.parseString(UBJsonReader.java:150) at com.badlogic.gdx.utils.UBJsonReader.parseObject(UBJsonReader.java:112) at com.badlogic.gdx.utils.UBJsonReader.parse(UBJsonReader.java:59) at com.badlogic.gdx.utils.UBJsonReader.parse(UBJsonReader.java:52) at com.badlogic.gdx.utils.UBJsonReader.parse(UBJsonReader.java:36) at com.badlogic.gdx.utils.UBJsonReader.parse(UBJsonReader.java:45) at com.me.gdximportexport.GdxImportExport.create(GdxImportExport.java:43) at com.badlogic.gdx.backends.lwjgl.LwjglApplication.mainLoop(LwjglApplication.java:136) at com.badlogic.gdx.backends.lwjgl.LwjglApplication$1.run(LwjglApplication.java:114) Tested on UbuntuStudio 13.10 with OpenJdk 7, and Windows 7 with jdk 7 Thanks for any guides.

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• Unity Plugin DLLNotFoundException

  - by Dewayne

  I am using a plugin DLL that I created in Visual C++ Express 2010 on windows 7 64 bit Ultimate Edition. The DLL functions properly on the machine that it was originally created on. The problem is that the DLL is not functioning in the Unity3d Editor on another machine and giving an error that basically states that the DLL is missing some of its dependencies. The target machine is running Windows 7 Home 64 bit (if this is relevant) Results from the error log of Dependency Walker: Error: The Side-by-Side configuration information for "c:\users\dewayne\desktop\shared\vrpnplugin\unityplugin\build\release\OPTITRACKPLUGIN.DLL" contains errors. The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail (14001). Error: At least one module has an unresolved import due to a missing export function in an implicitly dependent module. Error: Modules with different CPU types were found. Warning: At least one delay-load dependency module was not found. Warning: At least one module has an unresolved import due to a missing export function in a delay-load dependent module. The Visual C++ Express 2010 project and solution file can be found here: https://docs.google.com/leaf?id=0B1F4pP7mRSiYMGU2YTJiNTUtOWJiMS00YTYzLThhYWQtMzNiOWJhZDU5M2M0&hl=en&authkey=CJSXhqgH The zip is 79MB and also contains its dependencies. The DLL in question is OptiTrackPlugin.dll

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• nginx stop/reload on windows failed for Access is denied

  - by TN.

  I am running nginx on Windows Server 2008 R2 (x64) as a windows service. I am using Windows Service Wrapper for that. (Actually, I have followed this tutorial: http://mercurial.selenic.com/wiki/HgServeNginxWindows.) The service is running ok. However, the server does not process the signals (e.g. stop / reload). This means if I stop the service, nginx is not stopped. (I have to kill it.) And when I want to reload the configuration from command line: C:\Users\Administrator>E:\apath\nginx\nginx.exe -p E:\apath\nginx -c E:\apath\nginx.conf -s reload It outputs: nginx: [error] OpenEvent("Global\ngx_reload_4268") failed (5: Access is denied) I am running the command as administrator and the service is running under NETWORK SERVICE user. Any hints or similar issues?

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• Elevating Customer Experience through Enterprise Social Networking

  - by john.brunswick

  I am not sure about most people, but I really dislike automated call center routing systems. They are impersonal and convey a sense that the company I am dealing with does not see the value of providing customer service that increases positive perception of their brand. By the time I am connected with a live support representative I am actually more frustrated than before I originally dialed. Each time a company interacts with its customers or prospects there is an opportunity to enhance that relationship. Technical enablers like call center routing systems can be a double edged sword - providing process efficiencies, but removing the human context of some interactions that can build a lot of long term value and create substantial repeat business. Certain web systems, available through "chat with a representative" now links on some web sites, provide a quick and easy way to get in touch with someone and cut down on help desk calls, but miss the opportunity to deliver an even more personal experience to customers and prospects. As more and more users head to the web for self-service and product information, the quality of this interaction becomes critical to supporting a company's brand image and viability. It takes very little effort to go a step further and elevate customer experience, without adding significant cost through social enterprise software technologies. Enterprise Social Networking Social networking technologies have slowly gained footholds in the enterprise, evolving from something that people may have been simply curious about, to tools that have started to provide tangible value in the enterprise. Much like instant messaging, once considered a toy in the enterprise, expertise search, blogs as communications tools, wikis for tacit knowledge sharing are all seeing adoption in a way that is directly applicable to the business and quickly adding value. So where does social networking come in when trying to enhance customer experience?

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