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• Oracle Customer Experience events in EMEA: Empowering People, Powering Brands

  - by Richard Lefebvre

  What makes for an exceptional customer experience? What are the organizational, technical and mindset prerequisites for making it a reality? And how ca a company sustain it? => Join one of the following Oracle's Customer Experience events (open to partners and customers) accross Europe <= Amsterdam - 27th September 2012  Milano - 27th September 2012 Madrid - 10th October 2012 London - 18th October 2012 Paris - 25th October (link to registration to be open soon) Other dates & locations to be relased -> Gain insight on what challenges must be addressed and how CX solutions can help deliver great customer experiences across the customer lifecycle and every interaction point. -> Learn how customer experience drives measurable business value by accelerating new customer acquisition, maximizing customer retention, improving operational efficiency and increasing total sales. This is your chance to transition your customer experience management strategies into the 21st century to create tomorrow's experiences today. This interactive event will deliver you the opportunity to learn from and network with your peers and experts.

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• Vmstat indicates memory is disappearing

  - by jimbotron

  I wanted to profile the memory usage of a script. Here's the output before it was running: procs -----------memory---------- ---swap-- -----io---- -system-- ----cpu---- r b swpd free buff cache si so bi bo in cs us sy id wa 0 0 15624 186660 39460 439052 0 0 0 2 1 1 0 0 100 0 Here's the output while the script is running, at the point where free memory was at its lowest value: procs -----------memory---------- ---swap-- -----io---- -system-- ----cpu---- r b swpd free buff cache si so bi bo in cs us sy id wa 0 0 15624 11464 40312 473524 0 0 0 2 1 1 0 0 100 0 So free memory dropped by about 175 MB, and I expected that buff would increase by that amount. But it seems the other columns changed by relatively negligible amounts - how is this possible? Am I interpreting this wrong, or is some memory just not being accounted for in this output?

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• What is the difference between a plain Amazon ec2 instance and beanstalk?

  - by Alex Ford

  I am a solo developer and the sites I'm deploying are very small, usually hobby sites and I have a few questions about the Amazon services. Is there a reason for me to use beanstalk or should I just stick with a single ec2 instance? Should I use RDS for database? I heard someone say that I could just install a database on my ec2 instance, making it cheaper. I'm trying to keep everything as cheap as possible. I need to point custom domains to my sites. Pretty sure that means I have to deal with elastic IPs. Do those work with beanstalk or only with individual ec2 instances? Thanks in advance!

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• Book recommendation for learning server management and Apache

  - by japancheese

  Hello, I'm currently managing a site that I feel could be optimized and utilized to be much faster, however, I'm having difficulty finding reliable information to do it. I find the Apache documentation to be a hard read, and too technical about things I don't have a strong grasp on. I'm just looking for a good beginner/intermediate book about server administration to learn as much as possible about Apache, as well as how to create a nice secure, robust server that doesn't crash at the first hint of unusual traffic surges. Thanks to anyone who can point me in the right direction.

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• What is the best free service to host images and mp3 files?

  - by Edward Tanguay

  I am making an educational social software silverlight application. I would like users to be able to point the application to a URL with text, images, and audio files which they have created. Many users will not have their own website to do this, so we are looking for a free service they can use to upload, and manage their own text/image/audio content. What is the best free service for non-technical users to upload and make available text, images and audio? For instance, sites.google.com allows you to upload pictures and access them via http so that would work, but that is more about making a website. For this purpose we just need the ability to upload files, without the website creation tools.

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• Remote Working & Relocation

  - by James Burgess

  Sorry if this question is a duplicate, I did some extensive searching and found nothing on quite the same topic (though a couple on partially-overlapping topics). Recently, whilst on holiday in Munich, Germany, I was taken aback by the sheer number of programming-related posts available in the city that I easily qualify for (both in terms of knowledge, and experience). The advertised working environments seemed good and the pay seemed to be at least as good as what I'd expect here in the UK. Probably 80% of the advertisements I saw on the underground were for IT-related jobs, and a good 60% of those I was easily qualified for. At the moment, I work as a freelancer mostly on web and small software projects, but seeing the vast availability of jobs in Munich versus my local area has me thinking about remote working. I'm unable to relocate for a job for the next 3 years (my wife has a contract to continue being a doctor at her current hospital for that time) but would almost certainly be open to it after that (after all, my wife and I both love Munich). In the meanwhile, I would be very interested in remote-working. So, my question is thus do companies ever take on remote workers (even with semi-frequent trips to the office) from abroad, with a view to later relocation? And, if so, how do you go about broaching the topic with a recruiter when getting in contact about a job posting? Language isn't a barrier for me, here, as 90% of the jobs I've looked up in Munich don't require German speakers (seems they have a big recruiting market abroad). I'm also under no illusions about the disadvantages of remote working, but I'm more interested in the viability of the scenario rather than the intricacies (at least at this point). I'd really appreciate any contributions, especially from those who have experience with working in such a scenario!

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• veriSign SSL Cert for subdomain

  - by Asghar

  I have purchase SSL for secure Site from Verisign. I have configured it and its working properly on https://www.example.com . I have subdomain app.example.com . i need to work SSL on this domain also. I have 2 Questions. 1- Will same SSL will work for the subdomain too? [My SSL is not wildcard SSL] 2- If it will not work. then how can i change the same SSL that it should only work on app.example.com. i mean is there any way to change purchased SSL for subdomain. and How can i do this. https://www.example.com and http://app.example.com point to the same IP address xxx.xxx.xxx.xxx

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• How to ask the boss to pay for qualifications?

  - by adamk

  Hi, I'm working as a junior developer for a startup company, and have been working here around 7 months now. After 4 months, we had a late quarterly review, and just before the boss mentioned there was a training budget, and we should let them know what training we needed and they'd get it for us. I asked for some training at the time, but 3 months have passed without mention of it, and I have since learnt what I needed in my own time (I just can't stop learning new things!) I took on a new role recently, so have been given some cheap ($60) training for that however. Now the next review is approaching, and I would like to get Adobe Qualified Expert qualifications for ActionScript 3 / Flex. I was told by a contracted co-worker who had left that I should try to get the company to pay for this, as it's something they can tell potential investors as a selling point. My question is though; how do I approach this with my boss? I don't want it to sound like I'm looking for another job and want the qualifications to look elsewhere!

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• Can a device (WAP or switch) be configured as an 802.1x supplicant?

  - by Allan Ross

  We are looking at implementing 802.1x on a wired/wireless network. What I am looking for is a device that can act as a supplicant and once authenticated on the network, is able to pass traffic from any downstream connected device. The point of doing this would be to allow a properly pre-configured device to be provided to a client user who could then connect any device on the downstream side of the device. We will be able to manage the aggregate traffic on the device without concern for what is connected on the far side. Am I dreaming; does every device out there support this and I just don't know it or is reality fall somewhere in the middle?

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• Are webhosts that require NS instead of a CNAME common?

  - by billpg

  I've just signed up with a webhost (which I prefer not to name) and I'm reasonably happy with it. The only nit was when I was ready to put a site online and I asked the support line to what name I should point my 'www' CNAME to. They responded that they don't do that and I need to set my domain's NS records for the hosting to work. "Why would you ever want to do it that way? Our service to you includes DNS and our servers are probably much better than the one your registrar provides." This was a bit of surprise as all of the other webhosts I've worked with happily support this. I've set up (eg) gallery.myfriend.example for friends by having them configure their DNS to CNAME 'gallery' to the name of a shared server at a webhost and the webhost does name-based hosting for 'gallery.myfriend.example'. (Of course, if the webhost ever tells me I'm being moved from A.webhost.example to B.webhost.example, it would be my responsibility to change where the CNAME points. Really good webhosts would instead create myname.webhost.example for the IP of whichever server my stuff happens to be on, so I'd never have to worry about keeping my CNAME up to date.) Is my impression correct, that most webhosts will happily support a service that begins with a CNAME hosted elsewhere, or is it really more common that webhosts will only provide a service if they control the DNS service too?

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• View another persons calendar details in Outlook 2010

  - by SqlRyan

  I know how to view somebody else's calendar - there are 100 walk-throughs like this one on Google. However, this feature has changed in Outlook 2010, and you no longer get prompted for rights to view another person's calendar, and Outlook just displays their "Free/Busy" information, which doesn't help me. I'd like to request permissions to view the details of their appointments, but I can't find any place to request permissions on their calendar - Outlook 2010 just gives me "Free/Busy" rights and then appears to have no option to request additional rights. Can anybody point me in the right direction?

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• Windows Server 2003/Exchange 2007: How to setup public domain mail.foo.com to route to internal exch

  - by ryan.keeter

  Good day, I have an internal Exchange Server 2007 and a Windows Server 2003 domain. At this point in time I have an external DNS setup (DynDNS 29.95 service) to resolve foo.com to my singular public IP address then it gets routed to external facing site. I would like to know how to setup POP on mail.foo.com and SMTP on smtp.foo.com, and more importantly, what needs to be setup in Exchange server to allow for this to happen. My end state is to send email through smtp.foo.com and receive mail on mail.foo.com. As of now, when I create a user within Exchange the default email address is [email protected], and I would like it to be [email protected]. Thank you and I appreciate the help as I am a .NET developer trying to do sys admin work, and it is MUCH harder than I have ever imagined, my hat is off to all sys admins and IT pros.

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• Is there any way to limit my Internet connection to a per program basis?

  - by Igoru

  My Linux connection is REALLY free. I live in Brazil, so where I live I can only have 1 Mbit/s. Yes I know it's sad, but it's not the point. Everytime I'm updating my Ubuntu 9.04 or downloading something, it does eat all my bandwidth. Like, while update-manager is downloading the packages, I can see by netspeed applet in my panel that the incoming traffic goes to 110 kB/s. And then, my Emesene suddenly goes disconnected, and I can't navigate. As you can imagine, I can't use my Internet connection again until the packages are all downloaded or I cancel the update in the middle. As I said, same thing happens when I'm dowloading something, but less intrusive and immediate. The question is: is there any way to limit that APT/downloads traffic to some way I can still use my other Internet services, or to reserve some bandwidth for common navigation tasks (like we have on Windows, but I forgot this thing's name, it's like "something packages".

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• Alias multiple DNS entries to one Amazon S3 Bucket

  - by Tristan

  I have a bucket on Amazon S3. Lets call it "webstatic.mydomain.com". I have a DNS alias setup for that bucket webstatic.mydomain.com CNAME - web-static.mydomain.com.s3.amazonaws.com. This all works great, however for some rather complicated reasons I now need: webstatic.myOtherDomain.com to point to that same amazon bucket so: webstatic.myOtherDomain.com CNAME - web-static.mydomain.com.s3.amazonaws.com. Fails, as the bucket is not called the same as the referring DNS. Can anyone tell me how to have two different DNS entries pointing to the same amazon bucket?

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• Fix a jQuery/HTML5 dynamic content issue by upgrading jQuery

  - by Steve Albers

  The default NuGet template for MVC3 pushes down jQuery 1.5.1.  You can upgrade to a new version (1.7.1 is current when this is written) to avoid a problem with the creation of “unknown” HTML5 tags in IE6-8: Take this sample HTML page using HTML5Shiv to provide support for new HTML5 tags in IE6 – IE8.  The page has a number of <article> tags that are backwards compatible in Internet Explorer 6-8 thanks to the HTML5Shiv. After the article elements there is a jQuery 1.5.1 script tag, and a ready() event handler that appends a footer element with a copyright to each of the article tags.  This appears correctly in IE9, but in older IE browsers the unknown tag problem reappears for the dynamic <footer> elements, even though we have the HTML5Shiv at the top of the page.  The copyright text sits outside of the two separate footer tags. To solve the issue upgrade your jQuery files to an up-to-date version.  For instance in Visual Studio 2010: In the Solution Explorer right click on References and choose Manage NuGet Packages. In the Manage NuGet Packages window select the jQuery item on the middle of the page and click the “Upgrade” button. You may need to upgrade your script src references to point at the new version. Using the updated jQuery library the incorrect tags should disappear and styles should work properly:   You can find more information about the issue on the jQuery Bug Tracker site.

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• Why the clip space in OpenGL has 4 dimensions?

  - by user827992

  I will use this as a generic reference, but the more i browser online docs and books, the less i understand about this. const float vertexPositions[] = { 0.75f, 0.75f, 0.0f, 1.0f, 0.75f, -0.75f, 0.0f, 1.0f, -0.75f, -0.75f, 0.0f, 1.0f, }; in this online book there is an example about how to draw the first and classic hello world for OpenGL about making a triangle. The vertex structure for the triangle is declared as stated in the code above. The book, as all the other sources about this, stress the point that the Clip Space is a 4D structure that is used to basically decide what will be rasterized and rendered to the screen. Here I have my questions: i can't imagine something in 4D, i don't think that a human can do that, what is a 4D for this Clip space ? the most human-readable doc that i have read speaks about a camera, which is just an abstraction over the clipping concept, and i get that, the problem is, why not using the concept of a camera in the first place which is a more familiar 3D structure? The only problem with the concept of a camera is that you need to define the prospective in other way and so you basically have to add another statement about what kind of camera you wish to have. How i'm supposed to read this 0.75f, 0.75f, 0.0f, 1.0f ? All i get is that they are all float values and i get the meaning of the first 3 values, what does it mean the last one?

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• Encrypt SSD or not?

  - by JamesBradbury

  My desktop machine is running Ubuntu 12.04 (and will probably stay with it until the next LTS). I've got a new 120GB SSD on the way as my existing 420GB spinning disk. If it makes any difference I'll be dual-booting with Windows 7 across both disks too. I've read some helpful answers here about /home setup and enabling TRIM, which I intend to follow. So most of my /home will be on the SSD, with only photos, videos and music on the spinning disk. The question is, when I reinstall Ubuntu from CD or USB, whether I should encrypt the SSD? Specifically: I'm reading that drive wear isn't much of an issue with modern SSDs as they last decades even if you spam them. Is this true? How big a performance reduction will encrypting cause (I have an i7 Sandybridge, so I guess it can cope)? Is it more important from a security point of view to encrypt an SSD? I think I read somewhere that it may be hard to reliably wipe data. By all means answer even if you only know about one of those things.

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• Getting Help with 'SEPA' Questions

  - by MargaretW

  What is 'SEPA'? The Single Euro Payments Area (SEPA) is a self-regulatory initiative for the European banking industry championed by the European Commission (EC) and the European Central Bank (ECB). The aim of the SEPA initiative is to improve the efficiency of cross border payments and the economies of scale by developing common standards, procedures, and infrastructure. The SEPA territory currently consists of 33 European countries -- the 28 EU states, together with Iceland, Liechtenstein, Monaco, Norway and Switzerland. Part of that infrastructure includes two new SEPA instruments that were introduced in 2008: SEPA Credit Transfer (a Payables transaction in Oracle EBS) SEPA Core Direct Debit (a Receivables transaction in Oracle EBS) A SEPA Credit Transfer (SCT) is an outgoing payment instrument for the execution of credit transfers in Euro between customer payment accounts located in SEPA. SEPA Credit Transfers are executed on behalf of an Originator holding a payment account with an Originator Bank in favor of a Beneficiary holding a payment account at a Beneficiary Bank. In R12 of Oracle applications, the current SEPA credit transfer implementation is based on Version 5 of the "SEPA Credit Transfer Scheme Customer-To-Bank Implementation Guidelines" and the "SEPA Credit Transfer Scheme Rulebook" issued by European Payments Council (EPC). These guidelines define the rules to be applied to the UNIFI (ISO20022) XML message standards for the implementation of the SEPA Credit Transfers in the customer-to-bank space. This format is compliant with SEPA Credit Transfer version 6. A SEPA Core Direct Debit (SDD) is an incoming payment instrument used for making domestic and cross-border payments within the 33 countries of SEPA, wherein the debtor (payer) authorizes the creditor (payee) to collect the payment from his bank account. The payment can be a fixed amount like a mortgage payment, or variable amounts such as those of invoices. The "SEPA Core Direct Debit" scheme replaces various country-specific direct debit schemes currently prevailing within the SEPA zone. SDD is based on the ISO20022 XML messaging standards, version 5.0 of the "SEPA Core Direct Debit Scheme Rulebook", and "SEPA Direct Debit Core Scheme Customer-to-Bank Implementation Guidelines". This format is also compliant with SEPA Core Direct Debit version 6. EU Regulation #260/2012 established the technical and business requirements for both instruments in euro. The regulation is referred to as the "SEPA end-date regulation", and also defines the deadlines for the migration to the new SEPA instruments: Euro Member States: February 1, 2014 Non-Euro Member States: October 31, 2016. Oracle and SEPA Within the Oracle E-Business Suite of applications, Oracle Payables (AP), Oracle Receivables (AR), and Oracle Payments (IBY) provide SEPA transaction capabilities for the following releases, as noted: Release 11.5.10.x -  AP & AR Release 12.0.x - AP & AR & IBY Release 12.1.x - AP & AR & IBY Release 12.2.x - AP & AR & IBY Resources To assist our customers in migrating, using, and troubleshooting SEPA functionality, a number of resource documents related to SEPA are available on My Oracle Support (MOS), including: R11i: AP: White Paper - SEPA Credit Transfer V5 support in Oracle Payables, Doc ID 1404743.1R11i: AR: White Paper - SEPA Core Direct Debit v5.0 support in Oracle Receivables, Doc ID 1410159.1R12: IBY: White Paper - SEPA Credit Transfer v5 support in Oracle Payments, Doc ID 1404007.1R12: IBY: White Paper - SEPA Core Direct Debit v5 support in Oracle Payments, Doc ID 1420049.1R11i/R12: AP/AR/IBY: Get Help Setting Up, Using, and Troubleshooting SEPA Payments in Oracle, Doc ID 1594441.2R11i/R12: Single European Payments Area (SEPA) - UPDATES, Doc ID 1541718.1R11i/R12: FAQs for Single European Payments Area (SEPA), Doc ID 791226.1

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• I want to be a programmer, work in corporate environment, earn well, learn fast and eventually become a great programmer [on hold]

  - by Shin San

  I'll try to keep this simple: I'm 29, been dabbling with computers for the past 10 years, had entry level jobs in tech support for different apps, been fixing computers for a while and now want to specialize in something. I'm not 100% stranger to programming but haven't gone past if/then/else with anything. A bit of JavaScript, PHP, Python and currently checking out the "SELECT" statement in SQL :)) I'm curious about programming, I enjoy it and I'm thinking of making a living out of it. So, while I'm at it, why not earn a bit more than the average Joe? So, that's why I'm checking what the best solution, the best learning path and the most useful languages are considering: a) how easy/fast can you find a job by knowing it b) how much would I be able to earn c) how fast can I learn it By reading 10-20 articles online I've come up with an example, but I'm here for some expert advice. Example: * ratings from a) and b) point of view #1 sql ; #2 java ; #3 html (please don't start the markup language debate) ; #4 javascript From this ratings, I'd say a good way to go is learn html/css/(javascript or php) for the web part of apps, some SQL/MySQL/whateverSQL for holding data and loads of Java for the program itself. Please let me know if this is a good idea and if so, what should be the order for learning all of the above. Else, please let me know a better way and why it would be better. Many thanks for taking the time to read my question. Best wishes to you guys Edit: if I think Java + SQL + HTML&JavaScript is the way to go, does the order I'm learning them in matter? Or can I try to learn them all at once?

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• Laptop HDMI out to monitor DVI in

  - by Roy Rico

  I have a laptop that i'm trying to fix, and it has HDMI out. I have a cable i bought for my HTPC which does DVI out to HDMI in, which worked fine. Was hoping to be able to use this same cable for HDMI out to DVI in, is it possible? UPDATE: Point of clarification, The laptop's display doesn't work (it was dropped) and I'm trying to figure out what's working and what isn't. in addition to HDMI out, it has VGA out, but that seems to have a short in it, and doesn't display properly (sometimes it works, sometimes, it shows stuff in 256 colors in 800x640). I can tell the LCD screen works (comes on) so i think it's whatever is carrying the data to it that doesn't work. I know more often than know, the display is what breaks... The cable i'm using is a standard HDMI to DVI cable, there are no audio connections or anything. Thanks!

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• How to organize a larger project with several sub-projects and their dependencies?

  - by RoToRa

  As a software developer until now, I've mostly worked on projects that were quite "monolithic" with hardly any dependencies on other projects, without building automation (no Make, Ant, Maven, etc.) and kept on a simple version control system (mostly Subversion) with just a few easily managed version branches. Now together with some friends I'm planning a project that is intended to run on multiple platforms (mostly mobile: Android, iOS, Kindle, Windows, etc.), thus written in several languages and on different development platforms. This will lead to many dependencies: All projects sharing the same resources (e.g. images) or projects dependent on each other (e.g. a core Java library project used by the Android and other Java based implementations). So what I need is some basic information on how to answer questions such as: How would the VCS be structured? Would a client-base or a decentralized VCS be better? How to decide building automation system(s) to use? Since this quite an open question I guess for now it would be great if you could point me to any books or web resources that you can recommend for this topic.

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• ORM and component-based architecture

  - by EagleBeek

  I have joined an ongoing project, where the team calls their architecture "component-based". The lowest level is one big database. The data access (via ORM) and business layers are combined into various components, which are separated according to business logic. E.g., there's a component for handling bank accounts, one for generating invoices, etc. The higher levels of service contracts and presentation are irrelevant for the question, so I'll omit them here. From my point of view the separation of the data access layer into various components seems counterproductive, because it denies us the relational mapping capabilities of the ORM. E.g., when I want to query all invoices for one customer I have to identify the customer with the "customers" component and then make another call to the "invoices" component to get the invoices for this customer. My impression is that it would be better to leave the data access in one component and separate it from business logic, which may well be cut into various components. Does anybody have some advice? Have I overlooked something?

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• Handling FreeBSD package upgrades using pkg_add

  - by larsks

  I'm trying to use FreeBSD's pkg_add command to install and upgrade binary packages in a build-once-install-on-multiple-machines sort of scenario. It works well when installing a new package, but upgrades are baffling me. For example, if I want to upgrade a package that is depended on by another package, I can't just install it: # pkg_add /path/to/somepackage-2.0.tbz pkg_add: package 'somepackage' or its older version already installed At this point, I can delete the older version of the package if I pass -f to the pkg_delete command: # pkg_delete -f somepackage-1.0 pkg_delete: package 'somepackage-1.0' is required by these other packages and may not be deinstalled (but I'll delete it anyway): anotherpackage-1.0 But...and this is the killer...now the dependency information is gone! I can install the upgrade: # pkg_add /path/to/somepackage-2.0.tbz And now attempts to delete it will succeed without any errors: # pkg_delete somepackage-2.0 How do I handle this gracefully (whereby "gracefully" means "in a fashion that preserves dependency information without requiring me to rebuild/reinstall and entire dependency chain"). Thanks!

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• IIS7 response size thresholds

  - by DanielM

  I have a customer who is attempting video playback via HTTP progressive download of very large files ( 1 GB). There is no problem once a file is cached at the edge via my CDN, but hits to my origin (first hits prior to edge-cache population) experience stalling and loss of sync between audio and video about an hour and a half into playback. This occurs pretty reliably at that point, suggesting that some threshold somehwere is getting hit. Are there IIS configuration knobs governing HTTP Response size? Other data points: I am unable to replicate this problem. I am looking at client bandwidth and last mile issues. I am looking at possible encoding recipe dependencies. But this problem never came up when we were using a "push" cache configuration (CDN-hosted origin), so something funky serverside at my origin seems like a likely culprit. Thanks ...

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• Google Chrome suspicious connections

  - by Poni

  I'm using Chrome at Windows and with TCPView (of the SysInternals freeware suit) I see that chrome.exe establish connections to these IPs: 173.194.37.104 209.85.146.138 Using http://www.ipaddresslocation.org/ I check about these IPs and see they're related to Google. Now, in order to clarify, these are the exact things I do: Open up chrome, the default page is set to BLANK (i.e no homepage whatsoever). Then I get into my website which has a blank page, so no "other" http requests are made. Right from this point there is a persistent connection, usually to '173.194.37.104'. What are these?? Very suspicious.. Edit #1: - I'm in 'incognito' mode right from start, when launching Chrome, using a shortcut with the '-incognito' switch. - I've turned off all phishing protections and other "advance" features in order to reduce Chrome's network activity.

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