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  • MVC Architecture

    Model-View-Controller (MVC) is an architectural design pattern first written about and implemented by  in 1978. Trygve developed this pattern during the year he spent working with Xerox PARC on a small talk application. According to Trygve, “The essential purpose of MVC is to bridge the gap between the human user's mental model and the digital model that exists in the computer. The ideal MVC solution supports the user illusion of seeing and manipulating the domain information directly. The structure is useful if the user needs to see the same model element simultaneously in different contexts and/or from different viewpoints.”  Trygve Reenskaug on MVC The MVC pattern is composed of 3 core components. Model View Controller The Model component referenced in the MVC pattern pertains to the encapsulation of core application data and functionality. The primary goal of the model is to maintain its independence from the View and Controller components which together form the user interface of the application. The View component retrieves data from the Model and displays it to the user. The View component represents the output of the application to the user. Traditionally the View has read-only access to the Model component because it should not change the Model’s data. The Controller component receives and translates input to requests on the Model or View components. The Controller is responsible for requesting methods on the model that can change the state of the model. The primary benefit to using MVC as an architectural pattern in a project compared to other patterns is flexibility. The flexibility of MVC is due to the distinct separation of concerns it establishes with three distinct components.  Because of the distinct separation between the components interaction is limited through the use of interfaces instead of classes. This allows each of the components to be hot swappable when the needs of the application change or needs of availability change. MVC can easily be applied to C# and the .Net Framework. In fact, Microsoft created a MVC project template that will allow new project of this type to be created with the standard MVC structure in place before any coding begins. The project also creates folders for the three key components along with default Model, View and Controller classed added to the project. Personally I think that MVC is a great pattern in regards to dealing with web applications because they could be viewed from a myriad of devices. Examples of devices include: standard web browsers, text only web browsers, mobile phones, smart phones, IPads, IPhones just to get started. Due to the potentially increasing accessibility needs and the ability for components to be hot swappable is a perfect fit because the core functionality of the application can be retained and the View component can be altered based on the client’s environment and the View component could be swapped out based on the calling device so that the display is targeted to that specific device.

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  • Challenges in multi-player Android Game Server with RESTful Nature

    - by Kush
    I'm working on an Android Game based on Contract Bridge, as a part of my college Summer Internship project. The game will be multi-player such that 4 Android devices can play it, so there's no BOT or CPU player to be developed. At the time of getting project, I realized that most of the students had already worked on the project but none of their works is reusable now (for variety of reasons like, undocumented code and design architecture, different platform implementation). I have experience working on several open source projects and hence I emphasis to work out on this project such that components I make become reusable as much as possible. Now, as the game is multi-player and entire game progress will be handled on server, I'm currently working on Server's design, since I wanted to make game server reusable such that any client platform can use it, I was previously confused in selecting Socket or REST for Game Server's design, but later finalized to work on REST APIs for the server. Now, since I have to keep all players in-sync while they make movements in game, on server I've planned to use Database which will keep all players' progress, specific for each table (in Bridge, 4 players play on single table, and server will handle many such game tables). I don't know if its an appropriate decision to use database as shared medium to track progress of each game table (let me know if there's an appropriate or better option). Obviously, when game is completed for the table, data for that table on server's database is discarded. Now the problem is that, access to REST service is an HTTP call, so as long as client doesn't make any request, server will remain idle, and consider a situation where A player has played a card on his device and the device requests to apply this change on the server. Now, I need to let rest of the three devices know that the player has played a card, and also update view on their device. AFAIK, REST cannot provide a sort-of Push-notification system, since the connection to the server is not persistent. One solution that I thought was to make each device constantly poll the server for any change (like every 56 ms) and when changes are found, reflect it on the device. But I feel this is not an elegant way, as every HTTP request is expensive. (and I choose REST to make game play experience robust since, a mobile device tends to get disconnected from Internet, and if there's Socket-like persistent connection then entire game progress is subject to lost. Also, portability on client-end is important) Also, imagining a situation where 10 game tables are in progress and 40 players are playing, a server must be capable to handle flooded HTTP requests from all the devices which make it every 56 ms. So I wonder if the situation is assumed as DoS attack. So, explaining the situation, am I going on the right track for the server design? I wanted to be sure before I proceed much further with the code.

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  • New Netra SPARC T3 Servers

    - by Ferhat Hatay
    Today at the Mobile World Congress 2011, Oracle announced two new carrier-grade NEBS Level 3- certified servers: Oracle’s Netra SPARC T3-1 rackmount server and Oracle’s Netra SPARC T3-1BA ATCA blade server bringing the performance, scalability and power efficiency of the newest SPARC T3 processor to the communications market.    The Netra SPARC T3-1 server enclosure has a compact 20inch-deep carrier-grade rack-optimized design The new Netra SPARC T3 servers further expand Oracle’s complete portfolio for the communications industry, which includes carrier-grade servers, storage and application software to run operations support systems and service delivery platforms with easy migration capabilities and unmatched investment protection via the binary compatibility guarantee of the Oracle Solaris operating system. With advanced reliability, networking and security features built-in to Oracle Solaris – the most widely deployed carrier-grade OS – the systems announced today are uniquely suited for mission-critical core network infrastructure and service delivery. The world’s first carrier-grade system using the 16-core, 128-thread SPARC T3 processor, the Netra SPARC T3-1 server supports 2x the I/O bandwidth, 2x the memory and is 35 percent faster than the previous generation. With integrated on-chip 10 Gigabit Ethernet, on-chip cryptographic acceleration, and built-in, no-cost Oracle VM Server for SPARC and Oracle Solaris Containers for virtualization, the Netra SPARC T3-1 server is an ideal platform for consolidation, offering 128 virtual systems in a single server. As the next generation Netra SPARC ATCA blade, Netra SPARC T3-1BA ATCA blade server brings the PICMG 3.0 compatibility, NEBS Level 3 Certification, ETSI compliance and the Netra business practices to the customer solution. The Netra SPARC T3-1BA ATCA blade server can be mixed in the Sun Netra CT900 blade chassis with other ATCA UltraSPARC and x86 blades.     The Netra SPARC T3-1BA ATCA blade server   The Netra SPARC T3-1BA ATCA blade server delivers industry-leading scalability, density and cost efficiency with up to 36 SPARC T3 processors (3456 processing threads) in a single rack – a 50 percent increase over the previous generation. The Netra SPARC T3-1BA blade server also offers high-bandwidth and high-capacity I/O, with greater memory capacity to tackle the increasing business demands of the communications industry. For service providers faced with the rapid growth of broadband networks and the dramatic surge in global smartphone adoption, the new Netra SPARC T3 systems deliver continuous availability with massive scalability, tested and certified to run in the harshest conditions. More information Oracle’s Sun Netra Servers Scaling Throughput and Managing TCO with Oracle’s Netra SPARC T3-1 Servers Enabling End-to-End 10 Gigabit Ethernet in Oracle's Sun Netra ATCA Product Family Data Sheet: Netra SPARC T3-1BA ATCA Blade Server Data Sheet: Netra SPARC T3-1 Server Oracle Solaris: The Carrier Grade Operating System

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  • NetBeans Podcast 69

    - by TinuA
    Podcast Guests: Terrence Barr, Simon Ritter, Jaroslav Tulach (It's an all-Oracle lineup!) Download mp3: 47 Minutes – 39.5 mb Subscribe on iTunes NetBeans Community News with Geertjan and Tinu If you missed the first two Java Virtual Developer Day events in early May, there's still one more LIVE training left on May 28th. Sign up here to participate live in the APAC time zone or watch later ON DEMAND. Video: Get started with Vaadin development using NetBeans IDE NetBeans IDE was at JavaCro 2014 and at Hippo Get-together 2014 Another great lineup is in the works for NetBeans Day at JavaOne 2014. More details coming soon! NetBeans' Facebook page is almost at 40,000 Likes! Help us crack that milestone in the next few weeks! Other great ways to stay updated about NetBeans? Twitter and Google+. 09:28 / Terrence Barr - What to Know about Java Embedded Terrence Barr, a Senior Technologist and Principal Product Manager for Embedded and Mobile technologies at Oracle, discusses new features of the Java SE Embedded and Java ME Embedded platforms, and sheds some light on the differences between them and what they have to offer to developers. Learn more about Java SE Embedded Tutorial: Using Oracle Java SE Embedded Support in NetBeans IDE Learn more about Java ME Embedded Video: NetBeans IDE Support for Java ME 8 Video: Installing and Using Java ME SDK 8.0 Plugins in NetBeans IDE Follow Terrence Barr to keep up with news in the Embedded space: Blog and Twitter 26:02 / Simon Ritter - A Massive Serving of Raspberry Pi Oracle's Raspberry Pi virtual course is back by popular demand! Simon Ritter, the head of Oracle's Java Technology Evangelism team, chats about the second run of the free Java Embedded course (starting May 30th), what participants can expect to learn, NetBeans' support for Java ME development, and other Java trainings coming to a desktop, laptop or user group near you. Sign up for the Oracle MOOC: Develop Java Embedded Applications Using Raspberry Pi Find out when Simon Ritter and the Java Evangelism team are coming to a Java event or JUG in your area--follow them on Twitter: Simon Ritter Angela Caicedo Steven Chin Jim Weaver 36:58 / Jaroslav Tulach - A Perfect Translation Jaroslav Tulach returns to the NetBeans podcast with tales about the Japanese translation of the Practical API Design book, which he contends surpasses all previous translations, including the English edition! Order "Practical API Design" (Japanese Version)  Find out why the Japanese translation is the best edition yet *Have ideas for NetBeans Podcast topics? Send them to ">nbpodcast at netbeans dot org. *Subscribe to the official NetBeans page on Facebook! Check us out as well on Twitter, YouTube, and Google+.

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  • Adding AjaxOnly Filter in ASP.NET Web API

    - by imran_ku07
            Introduction:                     Currently, ASP.NET MVC 4, ASP.NET Web API and ASP.NET Single Page Application are the hottest topics in ASP.NET community. Specifically, lot of developers loving the inclusion of ASP.NET Web API in ASP.NET MVC. ASP.NET Web API makes it very simple to build HTTP RESTful services, which can be easily consumed from desktop/mobile browsers, silverlight/flash applications and many different types of clients. Client side Ajax may be a very important consumer for various service providers. Sometimes, some HTTP service providers may need some(or all) of thier services can only be accessed from Ajax. In this article, I will show you how to implement AjaxOnly filter in ASP.NET Web API application.         Description:                     First of all you need to create a new ASP.NET MVC 4(Web API) application. Then, create a new AjaxOnly.cs file and add the following lines in this file, public class AjaxOnlyAttribute : System.Web.Http.Filters.ActionFilterAttribute { public override void OnActionExecuting(System.Web.Http.Controllers.HttpActionContext actionContext) { var request = actionContext.Request; var headers = request.Headers; if (!headers.Contains("X-Requested-With") || headers.GetValues("X-Requested-With").FirstOrDefault() != "XMLHttpRequest") actionContext.Response = request.CreateResponse(HttpStatusCode.NotFound); } }                     This is an action filter which simply checks X-Requested-With header in request with value XMLHttpRequest. If X-Requested-With header is not presant in request or this header value is not XMLHttpRequest then the filter will return 404(NotFound) response to the client.                      Now just register this filter, [AjaxOnly] public string GET(string input)                     You can also register this filter globally, if your Web API application is only targeted for Ajax consumer.         Summary:                       ASP.NET WEB API provide a framework for building RESTful services. Sometimes, you may need your certain API services can only be accessed from Ajax. In this article, I showed you how to add AjaxOnly action filter in ASP.NET Web API. Hopefully you will enjoy this article too.

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  • Add a Cache Clearing Button to Firefox

    - by Asian Angel
    While emptying your browser’s cache may not be something that you need to worry with often or at all there are times when clearing it can be helpful. The Empty Cache Button extension lets you have instant on-demand cache clearing in Firefox. Some reasons why you might want or need to clear your browser’s cache: Clear out older (or out of date) versions of images, etc. from your favorite websites Free up disk space Clearing the cache may help fix browser behavior issues Help protect privacy (i.e. images, etc. displayed within a personal account) Before For our example we loaded three webpages in order to add content to our browser’s cache. Using the “CacheViewer” we were able to easily see the contents of our browser’s cache after the webpages finished loading. What if you need to clear your cache immediately without restarting your browser (if the options are set to empty the cache on browser exit)? Note: CacheViewer is available via a separate extension and can be found here. Empty Cache Button in Action Once you install the extension all that you need to do is right click on any of your browser’s toolbars and select “Customise”. Drag the “Toolbar Button” to an appropriate location in your browser’s UI and you are ready to go. To clear your browser’s cache simply click the button…that is all there is to it. When the cache is empty you will see this small message window appear in the lower right corner of your “Desktop”. Opening up the “CacheViewer” again shows that everything has been cleared out. Terrific! Conclusion If you ever find yourself needing to clear your browser’s cache immediately then the Empty Cache Button extension provides an easy way to do so without restarting your browser (if the options are set to empty the cache on browser exit). Links Download the Empty Cache Button extension (Mozilla Add-ons) Similar Articles Productive Geek Tips Change SuperFetch to Only Cache System Boot Files in VistaTroubleshoot Browsing Issues by Reloading the DNS Client Cache in VistaSearch for Install Packages from the Ubuntu Command LineQuick Tip: Empty Internet Explorer 7 Cache when Browser is ClosedRemove the New Tab Button in Firefox TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Use Quick Translator to Translate Text in 50 Languages (Firefox) Get Better Windows Search With UltraSearch Scan News With NY Times Article Skimmer SpeedyFox Claims to Speed up your Firefox Beware Hover Kitties Test Drive Mobile Phones Online With TryPhone

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  • Demonstration VM BIC2g 2013-10 Partner Edition for Download

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 UPDATED ! The “BIC2g” demo VM (now version 2013-10) is downloadable from our BIC2g Beehive Online Workspace portal for OPN member partners. Compared to the prior version, Bic2g 2013-04, the new Bic2g 2013-10 has: OBIEE was upgraded from 11.1.1.7.0 to 11.1.1.7.1. with BI Mobile Application Designer (BIMAD) added. TimesTen was upgraded from 11.2.2.3.0 to 11.2.2.5.0 ODI Client 11.1.1.7.0 was installed, including a Standalone agent and empty repositories, and the BI Applications 11g ODI Repositories were included (BIAPPS_11g) Informatica and DAC were removed from image There are additional demos for BI-Apps and for Endeca. The compact deployment of EPM is installed and configured, including: Hyperion Foundation, Essbase, Essbase Studio, Essbase Administration Services, Provider Services, Calculation Manager, Planning, Reporting and Analysis, Financial Reporting, Web Analysis, and Workspace. The access details, for OPN member partners only, to get added to the BIC2G Beehive Online Workspace portal are shown from this page @ BI Solutions Engineering Partner Portal. This Oracle Business Intelligence Linux VM virtual appliance (“BIC2g”) was developed to support Oracle OBI, BI-Apps and EPM Hyperion sales and Oracle partners in product demonstrations, training activities and POC activities.  If you do not need BI-Apps, then there is a slightly smaller VM OBI Sample-App you can get from OTN: see @ Oracle BI and EPM Demonstration SampleApp V309 on OTN. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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  • Finalists for the Microsoft Accelerator for Windows Azure

    - by ScottGu
    Today, I am pleased to announce the ten finalists for the Microsoft Accelerator for Windows Azure powered by TechStars. These startups are about to launch into a three-month program where they will develop new products and businesses using Windows Azure. The response to the program has been fantastic - we received nearly 600 applications from entrepreneurs in 69 countries around the world, spanning a host of industries including retail, travel, entertainment, banking, real estate and more.  There were so many innovative ideas and amazing teams that it really made the selection process hard.  We finally landed on 10 finalists, based on their experience, qualifications, and innovative business ideas built on the cloud. This fall’s Windows Azure class includes: Advertory – Berlin, Germany. Advertory helps local businesses increase revenue and build customer loyalty. Appetas – Seattle, WA. Appetas' mission is to make restaurants look as beautiful online as they do on the plate! BagsUp – Sydney, Australia. Find great places from people you trust. Embarke – San Diego, CA. Embarke allows developers and companies the ability to integrate with any human communication channel (Facebook, Email, Text Message, Twitter) without having to learn the specifics, write code, or spend time on any of them. Fanzo – Seattle, WA. Fanzo puts sports fans in the spotlight. Find other fans, show off your fanswagger and get rewarded for your passion. MetricsHub – Bellevue, WA. A service providing cloud monitoring with incident detection and prebuilt workflows for remedying common problems. Mobilligy – Bellevue, WA. Mobilligy revolutionizes how people pay their bills by bringing convenient, secure, and instant bill payment support to mobile devices. Realty Mogul – Los Angeles, CA. Realty Mogul is a crowdfunding platform for real estate where accredited investors pool capital and invest in properties that are acquired, managed and eventually resold by professional private real estate companies and their management teams. Staq – San Francisco, CA. Back-end as a service for APIs. Socedo – Bellevue, WA. A simple and effective web application for lead generation and relationship management on Twitter. Each startup will be hosted in Seattle and mentored by entrepreneurs and venture capitalists as well as leaders from Windows Azure and other Microsoft organizations. The teams will spend the first month ideating and refining their business concepts with input and advice from their mentors as well as Microsoft customers, followed by two months of design and development. They will present their results to investors and Microsoft partners at an event in mid-January. We are really looking forward to seeing how their businesses evolve.  These teams have demonstrated incredible energy, passion, and innovative capabilities – and they are ready to show the world what’s possible with Windows Azure. Thanks, Scott P.S. And if you are new to Twitter you can also optionally follow me: @scottgu

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  • value types in the vm

    - by john.rose
    value types in the vm p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Times} p.p2 {margin: 0.0px 0.0px 14.0px 0.0px; font: 14.0px Times} p.p3 {margin: 0.0px 0.0px 12.0px 0.0px; font: 14.0px Times} p.p4 {margin: 0.0px 0.0px 15.0px 0.0px; font: 14.0px Times} p.p5 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Courier} p.p6 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Courier; min-height: 17.0px} p.p7 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Times; min-height: 18.0px} p.p8 {margin: 0.0px 0.0px 0.0px 36.0px; text-indent: -36.0px; font: 14.0px Times; min-height: 18.0px} p.p9 {margin: 0.0px 0.0px 12.0px 0.0px; font: 14.0px Times; min-height: 18.0px} p.p10 {margin: 0.0px 0.0px 12.0px 0.0px; font: 14.0px Times; color: #000000} li.li1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Times} li.li7 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Times; min-height: 18.0px} span.s1 {font: 14.0px Courier} span.s2 {color: #000000} span.s3 {font: 14.0px Courier; color: #000000} ol.ol1 {list-style-type: decimal} Or, enduring values for a changing world. Introduction A value type is a data type which, generally speaking, is designed for being passed by value in and out of methods, and stored by value in data structures. The only value types which the Java language directly supports are the eight primitive types. Java indirectly and approximately supports value types, if they are implemented in terms of classes. For example, both Integer and String may be viewed as value types, especially if their usage is restricted to avoid operations appropriate to Object. In this note, we propose a definition of value types in terms of a design pattern for Java classes, accompanied by a set of usage restrictions. We also sketch the relation of such value types to tuple types (which are a JVM-level notion), and point out JVM optimizations that can apply to value types. This note is a thought experiment to extend the JVM’s performance model in support of value types. The demonstration has two phases.  Initially the extension can simply use design patterns, within the current bytecode architecture, and in today’s Java language. But if the performance model is to be realized in practice, it will probably require new JVM bytecode features, changes to the Java language, or both.  We will look at a few possibilities for these new features. An Axiom of Value In the context of the JVM, a value type is a data type equipped with construction, assignment, and equality operations, and a set of typed components, such that, whenever two variables of the value type produce equal corresponding values for their components, the values of the two variables cannot be distinguished by any JVM operation. Here are some corollaries: A value type is immutable, since otherwise a copy could be constructed and the original could be modified in one of its components, allowing the copies to be distinguished. Changing the component of a value type requires construction of a new value. The equals and hashCode operations are strictly component-wise. If a value type is represented by a JVM reference, that reference cannot be successfully synchronized on, and cannot be usefully compared for reference equality. A value type can be viewed in terms of what it doesn’t do. We can say that a value type omits all value-unsafe operations, which could violate the constraints on value types.  These operations, which are ordinarily allowed for Java object types, are pointer equality comparison (the acmp instruction), synchronization (the monitor instructions), all the wait and notify methods of class Object, and non-trivial finalize methods. The clone method is also value-unsafe, although for value types it could be treated as the identity function. Finally, and most importantly, any side effect on an object (however visible) also counts as an value-unsafe operation. A value type may have methods, but such methods must not change the components of the value. It is reasonable and useful to define methods like toString, equals, and hashCode on value types, and also methods which are specifically valuable to users of the value type. Representations of Value Value types have two natural representations in the JVM, unboxed and boxed. An unboxed value consists of the components, as simple variables. For example, the complex number x=(1+2i), in rectangular coordinate form, may be represented in unboxed form by the following pair of variables: /*Complex x = Complex.valueOf(1.0, 2.0):*/ double x_re = 1.0, x_im = 2.0; These variables might be locals, parameters, or fields. Their association as components of a single value is not defined to the JVM. Here is a sample computation which computes the norm of the difference between two complex numbers: double distance(/*Complex x:*/ double x_re, double x_im,         /*Complex y:*/ double y_re, double y_im) {     /*Complex z = x.minus(y):*/     double z_re = x_re - y_re, z_im = x_im - y_im;     /*return z.abs():*/     return Math.sqrt(z_re*z_re + z_im*z_im); } A boxed representation groups component values under a single object reference. The reference is to a ‘wrapper class’ that carries the component values in its fields. (A primitive type can naturally be equated with a trivial value type with just one component of that type. In that view, the wrapper class Integer can serve as a boxed representation of value type int.) The unboxed representation of complex numbers is practical for many uses, but it fails to cover several major use cases: return values, array elements, and generic APIs. The two components of a complex number cannot be directly returned from a Java function, since Java does not support multiple return values. The same story applies to array elements: Java has no ’array of structs’ feature. (Double-length arrays are a possible workaround for complex numbers, but not for value types with heterogeneous components.) By generic APIs I mean both those which use generic types, like Arrays.asList and those which have special case support for primitive types, like String.valueOf and PrintStream.println. Those APIs do not support unboxed values, and offer some problems to boxed values. Any ’real’ JVM type should have a story for returns, arrays, and API interoperability. The basic problem here is that value types fall between primitive types and object types. Value types are clearly more complex than primitive types, and object types are slightly too complicated. Objects are a little bit dangerous to use as value carriers, since object references can be compared for pointer equality, and can be synchronized on. Also, as many Java programmers have observed, there is often a performance cost to using wrapper objects, even on modern JVMs. Even so, wrapper classes are a good starting point for talking about value types. If there were a set of structural rules and restrictions which would prevent value-unsafe operations on value types, wrapper classes would provide a good notation for defining value types. This note attempts to define such rules and restrictions. Let’s Start Coding Now it is time to look at some real code. Here is a definition, written in Java, of a complex number value type. @ValueSafe public final class Complex implements java.io.Serializable {     // immutable component structure:     public final double re, im;     private Complex(double re, double im) {         this.re = re; this.im = im;     }     // interoperability methods:     public String toString() { return "Complex("+re+","+im+")"; }     public List<Double> asList() { return Arrays.asList(re, im); }     public boolean equals(Complex c) {         return re == c.re && im == c.im;     }     public boolean equals(@ValueSafe Object x) {         return x instanceof Complex && equals((Complex) x);     }     public int hashCode() {         return 31*Double.valueOf(re).hashCode()                 + Double.valueOf(im).hashCode();     }     // factory methods:     public static Complex valueOf(double re, double im) {         return new Complex(re, im);     }     public Complex changeRe(double re2) { return valueOf(re2, im); }     public Complex changeIm(double im2) { return valueOf(re, im2); }     public static Complex cast(@ValueSafe Object x) {         return x == null ? ZERO : (Complex) x;     }     // utility methods and constants:     public Complex plus(Complex c)  { return new Complex(re+c.re, im+c.im); }     public Complex minus(Complex c) { return new Complex(re-c.re, im-c.im); }     public double abs() { return Math.sqrt(re*re + im*im); }     public static final Complex PI = valueOf(Math.PI, 0.0);     public static final Complex ZERO = valueOf(0.0, 0.0); } This is not a minimal definition, because it includes some utility methods and other optional parts.  The essential elements are as follows: The class is marked as a value type with an annotation. The class is final, because it does not make sense to create subclasses of value types. The fields of the class are all non-private and final.  (I.e., the type is immutable and structurally transparent.) From the supertype Object, all public non-final methods are overridden. The constructor is private. Beyond these bare essentials, we can observe the following features in this example, which are likely to be typical of all value types: One or more factory methods are responsible for value creation, including a component-wise valueOf method. There are utility methods for complex arithmetic and instance creation, such as plus and changeIm. There are static utility constants, such as PI. The type is serializable, using the default mechanisms. There are methods for converting to and from dynamically typed references, such as asList and cast. The Rules In order to use value types properly, the programmer must avoid value-unsafe operations.  A helpful Java compiler should issue errors (or at least warnings) for code which provably applies value-unsafe operations, and should issue warnings for code which might be correct but does not provably avoid value-unsafe operations.  No such compilers exist today, but to simplify our account here, we will pretend that they do exist. A value-safe type is any class, interface, or type parameter marked with the @ValueSafe annotation, or any subtype of a value-safe type.  If a value-safe class is marked final, it is in fact a value type.  All other value-safe classes must be abstract.  The non-static fields of a value class must be non-public and final, and all its constructors must be private. Under the above rules, a standard interface could be helpful to define value types like Complex.  Here is an example: @ValueSafe public interface ValueType extends java.io.Serializable {     // All methods listed here must get redefined.     // Definitions must be value-safe, which means     // they may depend on component values only.     List<? extends Object> asList();     int hashCode();     boolean equals(@ValueSafe Object c);     String toString(); } //@ValueSafe inherited from supertype: public final class Complex implements ValueType { … The main advantage of such a conventional interface is that (unlike an annotation) it is reified in the runtime type system.  It could appear as an element type or parameter bound, for facilities which are designed to work on value types only.  More broadly, it might assist the JVM to perform dynamic enforcement of the rules for value types. Besides types, the annotation @ValueSafe can mark fields, parameters, local variables, and methods.  (This is redundant when the type is also value-safe, but may be useful when the type is Object or another supertype of a value type.)  Working forward from these annotations, an expression E is defined as value-safe if it satisfies one or more of the following: The type of E is a value-safe type. E names a field, parameter, or local variable whose declaration is marked @ValueSafe. E is a call to a method whose declaration is marked @ValueSafe. E is an assignment to a value-safe variable, field reference, or array reference. E is a cast to a value-safe type from a value-safe expression. E is a conditional expression E0 ? E1 : E2, and both E1 and E2 are value-safe. Assignments to value-safe expressions and initializations of value-safe names must take their values from value-safe expressions. A value-safe expression may not be the subject of a value-unsafe operation.  In particular, it cannot be synchronized on, nor can it be compared with the “==” operator, not even with a null or with another value-safe type. In a program where all of these rules are followed, no value-type value will be subject to a value-unsafe operation.  Thus, the prime axiom of value types will be satisfied, that no two value type will be distinguishable as long as their component values are equal. More Code To illustrate these rules, here are some usage examples for Complex: Complex pi = Complex.valueOf(Math.PI, 0); Complex zero = pi.changeRe(0);  //zero = pi; zero.re = 0; ValueType vtype = pi; @SuppressWarnings("value-unsafe")   Object obj = pi; @ValueSafe Object obj2 = pi; obj2 = new Object();  // ok List<Complex> clist = new ArrayList<Complex>(); clist.add(pi);  // (ok assuming List.add param is @ValueSafe) List<ValueType> vlist = new ArrayList<ValueType>(); vlist.add(pi);  // (ok) List<Object> olist = new ArrayList<Object>(); olist.add(pi);  // warning: "value-unsafe" boolean z = pi.equals(zero); boolean z1 = (pi == zero);  // error: reference comparison on value type boolean z2 = (pi == null);  // error: reference comparison on value type boolean z3 = (pi == obj2);  // error: reference comparison on value type synchronized (pi) { }  // error: synch of value, unpredictable result synchronized (obj2) { }  // unpredictable result Complex qq = pi; qq = null;  // possible NPE; warning: “null-unsafe" qq = (Complex) obj;  // warning: “null-unsafe" qq = Complex.cast(obj);  // OK @SuppressWarnings("null-unsafe")   Complex empty = null;  // possible NPE qq = empty;  // possible NPE (null pollution) The Payoffs It follows from this that either the JVM or the java compiler can replace boxed value-type values with unboxed ones, without affecting normal computations.  Fields and variables of value types can be split into their unboxed components.  Non-static methods on value types can be transformed into static methods which take the components as value parameters. Some common questions arise around this point in any discussion of value types. Why burden the programmer with all these extra rules?  Why not detect programs automagically and perform unboxing transparently?  The answer is that it is easy to break the rules accidently unless they are agreed to by the programmer and enforced.  Automatic unboxing optimizations are tantalizing but (so far) unreachable ideal.  In the current state of the art, it is possible exhibit benchmarks in which automatic unboxing provides the desired effects, but it is not possible to provide a JVM with a performance model that assures the programmer when unboxing will occur.  This is why I’m writing this note, to enlist help from, and provide assurances to, the programmer.  Basically, I’m shooting for a good set of user-supplied “pragmas” to frame the desired optimization. Again, the important thing is that the unboxing must be done reliably, or else programmers will have no reason to work with the extra complexity of the value-safety rules.  There must be a reasonably stable performance model, wherein using a value type has approximately the same performance characteristics as writing the unboxed components as separate Java variables. There are some rough corners to the present scheme.  Since Java fields and array elements are initialized to null, value-type computations which incorporate uninitialized variables can produce null pointer exceptions.  One workaround for this is to require such variables to be null-tested, and the result replaced with a suitable all-zero value of the value type.  That is what the “cast” method does above. Generically typed APIs like List<T> will continue to manipulate boxed values always, at least until we figure out how to do reification of generic type instances.  Use of such APIs will elicit warnings until their type parameters (and/or relevant members) are annotated or typed as value-safe.  Retrofitting List<T> is likely to expose flaws in the present scheme, which we will need to engineer around.  Here are a couple of first approaches: public interface java.util.List<@ValueSafe T> extends Collection<T> { … public interface java.util.List<T extends Object|ValueType> extends Collection<T> { … (The second approach would require disjunctive types, in which value-safety is “contagious” from the constituent types.) With more transformations, the return value types of methods can also be unboxed.  This may require significant bytecode-level transformations, and would work best in the presence of a bytecode representation for multiple value groups, which I have proposed elsewhere under the title “Tuples in the VM”. But for starters, the JVM can apply this transformation under the covers, to internally compiled methods.  This would give a way to express multiple return values and structured return values, which is a significant pain-point for Java programmers, especially those who work with low-level structure types favored by modern vector and graphics processors.  The lack of multiple return values has a strong distorting effect on many Java APIs. Even if the JVM fails to unbox a value, there is still potential benefit to the value type.  Clustered computing systems something have copy operations (serialization or something similar) which apply implicitly to command operands.  When copying JVM objects, it is extremely helpful to know when an object’s identity is important or not.  If an object reference is a copied operand, the system may have to create a proxy handle which points back to the original object, so that side effects are visible.  Proxies must be managed carefully, and this can be expensive.  On the other hand, value types are exactly those types which a JVM can “copy and forget” with no downside. Array types are crucial to bulk data interfaces.  (As data sizes and rates increase, bulk data becomes more important than scalar data, so arrays are definitely accompanying us into the future of computing.)  Value types are very helpful for adding structure to bulk data, so a successful value type mechanism will make it easier for us to express richer forms of bulk data. Unboxing arrays (i.e., arrays containing unboxed values) will provide better cache and memory density, and more direct data movement within clustered or heterogeneous computing systems.  They require the deepest transformations, relative to today’s JVM.  There is an impedance mismatch between value-type arrays and Java’s covariant array typing, so compromises will need to be struck with existing Java semantics.  It is probably worth the effort, since arrays of unboxed value types are inherently more memory-efficient than standard Java arrays, which rely on dependent pointer chains. It may be sufficient to extend the “value-safe” concept to array declarations, and allow low-level transformations to change value-safe array declarations from the standard boxed form into an unboxed tuple-based form.  Such value-safe arrays would not be convertible to Object[] arrays.  Certain connection points, such as Arrays.copyOf and System.arraycopy might need additional input/output combinations, to allow smooth conversion between arrays with boxed and unboxed elements. Alternatively, the correct solution may have to wait until we have enough reification of generic types, and enough operator overloading, to enable an overhaul of Java arrays. Implicit Method Definitions The example of class Complex above may be unattractively complex.  I believe most or all of the elements of the example class are required by the logic of value types. If this is true, a programmer who writes a value type will have to write lots of error-prone boilerplate code.  On the other hand, I think nearly all of the code (except for the domain-specific parts like plus and minus) can be implicitly generated. Java has a rule for implicitly defining a class’s constructor, if no it defines no constructors explicitly.  Likewise, there are rules for providing default access modifiers for interface members.  Because of the highly regular structure of value types, it might be reasonable to perform similar implicit transformations on value types.  Here’s an example of a “highly implicit” definition of a complex number type: public class Complex implements ValueType {  // implicitly final     public double re, im;  // implicitly public final     //implicit methods are defined elementwise from te fields:     //  toString, asList, equals(2), hashCode, valueOf, cast     //optionally, explicit methods (plus, abs, etc.) would go here } In other words, with the right defaults, a simple value type definition can be a one-liner.  The observant reader will have noticed the similarities (and suitable differences) between the explicit methods above and the corresponding methods for List<T>. Another way to abbreviate such a class would be to make an annotation the primary trigger of the functionality, and to add the interface(s) implicitly: public @ValueType class Complex { … // implicitly final, implements ValueType (But to me it seems better to communicate the “magic” via an interface, even if it is rooted in an annotation.) Implicitly Defined Value Types So far we have been working with nominal value types, which is to say that the sequence of typed components is associated with a name and additional methods that convey the intention of the programmer.  A simple ordered pair of floating point numbers can be variously interpreted as (to name a few possibilities) a rectangular or polar complex number or Cartesian point.  The name and the methods convey the intended meaning. But what if we need a truly simple ordered pair of floating point numbers, without any further conceptual baggage?  Perhaps we are writing a method (like “divideAndRemainder”) which naturally returns a pair of numbers instead of a single number.  Wrapping the pair of numbers in a nominal type (like “QuotientAndRemainder”) makes as little sense as wrapping a single return value in a nominal type (like “Quotient”).  What we need here are structural value types commonly known as tuples. For the present discussion, let us assign a conventional, JVM-friendly name to tuples, roughly as follows: public class java.lang.tuple.$DD extends java.lang.tuple.Tuple {      double $1, $2; } Here the component names are fixed and all the required methods are defined implicitly.  The supertype is an abstract class which has suitable shared declarations.  The name itself mentions a JVM-style method parameter descriptor, which may be “cracked” to determine the number and types of the component fields. The odd thing about such a tuple type (and structural types in general) is it must be instantiated lazily, in response to linkage requests from one or more classes that need it.  The JVM and/or its class loaders must be prepared to spin a tuple type on demand, given a simple name reference, $xyz, where the xyz is cracked into a series of component types.  (Specifics of naming and name mangling need some tasteful engineering.) Tuples also seem to demand, even more than nominal types, some support from the language.  (This is probably because notations for non-nominal types work best as combinations of punctuation and type names, rather than named constructors like Function3 or Tuple2.)  At a minimum, languages with tuples usually (I think) have some sort of simple bracket notation for creating tuples, and a corresponding pattern-matching syntax (or “destructuring bind”) for taking tuples apart, at least when they are parameter lists.  Designing such a syntax is no simple thing, because it ought to play well with nominal value types, and also with pre-existing Java features, such as method parameter lists, implicit conversions, generic types, and reflection.  That is a task for another day. Other Use Cases Besides complex numbers and simple tuples there are many use cases for value types.  Many tuple-like types have natural value-type representations. These include rational numbers, point locations and pixel colors, and various kinds of dates and addresses. Other types have a variable-length ‘tail’ of internal values. The most common example of this is String, which is (mathematically) a sequence of UTF-16 character values. Similarly, bit vectors, multiple-precision numbers, and polynomials are composed of sequences of values. Such types include, in their representation, a reference to a variable-sized data structure (often an array) which (somehow) represents the sequence of values. The value type may also include ’header’ information. Variable-sized values often have a length distribution which favors short lengths. In that case, the design of the value type can make the first few values in the sequence be direct ’header’ fields of the value type. In the common case where the header is enough to represent the whole value, the tail can be a shared null value, or even just a null reference. Note that the tail need not be an immutable object, as long as the header type encapsulates it well enough. This is the case with String, where the tail is a mutable (but never mutated) character array. Field types and their order must be a globally visible part of the API.  The structure of the value type must be transparent enough to have a globally consistent unboxed representation, so that all callers and callees agree about the type and order of components  that appear as parameters, return types, and array elements.  This is a trade-off between efficiency and encapsulation, which is forced on us when we remove an indirection enjoyed by boxed representations.  A JVM-only transformation would not care about such visibility, but a bytecode transformation would need to take care that (say) the components of complex numbers would not get swapped after a redefinition of Complex and a partial recompile.  Perhaps constant pool references to value types need to declare the field order as assumed by each API user. This brings up the delicate status of private fields in a value type.  It must always be possible to load, store, and copy value types as coordinated groups, and the JVM performs those movements by moving individual scalar values between locals and stack.  If a component field is not public, what is to prevent hostile code from plucking it out of the tuple using a rogue aload or astore instruction?  Nothing but the verifier, so we may need to give it more smarts, so that it treats value types as inseparable groups of stack slots or locals (something like long or double). My initial thought was to make the fields always public, which would make the security problem moot.  But public is not always the right answer; consider the case of String, where the underlying mutable character array must be encapsulated to prevent security holes.  I believe we can win back both sides of the tradeoff, by training the verifier never to split up the components in an unboxed value.  Just as the verifier encapsulates the two halves of a 64-bit primitive, it can encapsulate the the header and body of an unboxed String, so that no code other than that of class String itself can take apart the values. Similar to String, we could build an efficient multi-precision decimal type along these lines: public final class DecimalValue extends ValueType {     protected final long header;     protected private final BigInteger digits;     public DecimalValue valueOf(int value, int scale) {         assert(scale >= 0);         return new DecimalValue(((long)value << 32) + scale, null);     }     public DecimalValue valueOf(long value, int scale) {         if (value == (int) value)             return valueOf((int)value, scale);         return new DecimalValue(-scale, new BigInteger(value));     } } Values of this type would be passed between methods as two machine words. Small values (those with a significand which fits into 32 bits) would be represented without any heap data at all, unless the DecimalValue itself were boxed. (Note the tension between encapsulation and unboxing in this case.  It would be better if the header and digits fields were private, but depending on where the unboxing information must “leak”, it is probably safer to make a public revelation of the internal structure.) Note that, although an array of Complex can be faked with a double-length array of double, there is no easy way to fake an array of unboxed DecimalValues.  (Either an array of boxed values or a transposed pair of homogeneous arrays would be reasonable fallbacks, in a current JVM.)  Getting the full benefit of unboxing and arrays will require some new JVM magic. Although the JVM emphasizes portability, system dependent code will benefit from using machine-level types larger than 64 bits.  For example, the back end of a linear algebra package might benefit from value types like Float4 which map to stock vector types.  This is probably only worthwhile if the unboxing arrays can be packed with such values. More Daydreams A more finely-divided design for dynamic enforcement of value safety could feature separate marker interfaces for each invariant.  An empty marker interface Unsynchronizable could cause suitable exceptions for monitor instructions on objects in marked classes.  More radically, a Interchangeable marker interface could cause JVM primitives that are sensitive to object identity to raise exceptions; the strangest result would be that the acmp instruction would have to be specified as raising an exception. @ValueSafe public interface ValueType extends java.io.Serializable,         Unsynchronizable, Interchangeable { … public class Complex implements ValueType {     // inherits Serializable, Unsynchronizable, Interchangeable, @ValueSafe     … It seems possible that Integer and the other wrapper types could be retro-fitted as value-safe types.  This is a major change, since wrapper objects would be unsynchronizable and their references interchangeable.  It is likely that code which violates value-safety for wrapper types exists but is uncommon.  It is less plausible to retro-fit String, since the prominent operation String.intern is often used with value-unsafe code. We should also reconsider the distinction between boxed and unboxed values in code.  The design presented above obscures that distinction.  As another thought experiment, we could imagine making a first class distinction in the type system between boxed and unboxed representations.  Since only primitive types are named with a lower-case initial letter, we could define that the capitalized version of a value type name always refers to the boxed representation, while the initial lower-case variant always refers to boxed.  For example: complex pi = complex.valueOf(Math.PI, 0); Complex boxPi = pi;  // convert to boxed myList.add(boxPi); complex z = myList.get(0);  // unbox Such a convention could perhaps absorb the current difference between int and Integer, double and Double. It might also allow the programmer to express a helpful distinction among array types. As said above, array types are crucial to bulk data interfaces, but are limited in the JVM.  Extending arrays beyond the present limitations is worth thinking about; for example, the Maxine JVM implementation has a hybrid object/array type.  Something like this which can also accommodate value type components seems worthwhile.  On the other hand, does it make sense for value types to contain short arrays?  And why should random-access arrays be the end of our design process, when bulk data is often sequentially accessed, and it might make sense to have heterogeneous streams of data as the natural “jumbo” data structure.  These considerations must wait for another day and another note. More Work It seems to me that a good sequence for introducing such value types would be as follows: Add the value-safety restrictions to an experimental version of javac. Code some sample applications with value types, including Complex and DecimalValue. Create an experimental JVM which internally unboxes value types but does not require new bytecodes to do so.  Ensure the feasibility of the performance model for the sample applications. Add tuple-like bytecodes (with or without generic type reification) to a major revision of the JVM, and teach the Java compiler to switch in the new bytecodes without code changes. A staggered roll-out like this would decouple language changes from bytecode changes, which is always a convenient thing. A similar investigation should be applied (concurrently) to array types.  In this case, it seems to me that the starting point is in the JVM: Add an experimental unboxing array data structure to a production JVM, perhaps along the lines of Maxine hybrids.  No bytecode or language support is required at first; everything can be done with encapsulated unsafe operations and/or method handles. Create an experimental JVM which internally unboxes value types but does not require new bytecodes to do so.  Ensure the feasibility of the performance model for the sample applications. Add tuple-like bytecodes (with or without generic type reification) to a major revision of the JVM, and teach the Java compiler to switch in the new bytecodes without code changes. That’s enough musing me for now.  Back to work!

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  • Java Space on Parleys

    - by Yolande Poirier
    Now available! A great selection of JavaOne 2010 and JVM Language Summit 2010 sessions as well as Oracle Technology Network TechCasts on the new Java Space on Parleys website. Oracle partnered with Stephan Janssen, founder of Parleys to make this happen. Parleys website offers a user friendly experience to view online content. You can download some of the talks to your desktop or watch them on the go on mobile devices. The current selection is a well of expertise from top Java luminaries and Oracle experts. JavaOne 2010 sessions: ·        Best practices for signing code by Sean Mullan   ·        Building software using rich client platforms by Rickard Thulin ·        Developing beyond the component libraries by Ryan Cuprak ·        Java API for keyhole markup language by Florian Bachmann ·        Avoiding common user experience anti-patterns by Burk Hufnagel ·        Accelerating Java workloads via GPUs by Gary Frost JVM Languages Summit 2010 sessions: ·      Mixed language project compilation in Eclipse by Andy Clement  ·      Gathering the threads by John Rose  ·      LINQ: language features for concurrency by Neal Gafter  ·      Improvements in OpenJDK useful for JVM languages by Eric Caspole  ·      Symmetric Multilanguage - VM Architecture by Oleg Pliss  Special interviews with Oracle experts on product innovations: ·      Ludovic Champenois, Java EE architect on Glassfish 3.1 and Java EE. ·      John Jullion-Ceccarelli and Martin Ryzl on NetBeans IDE 6.9 You can chose to listen to a section of talks using the agenda view and search for related content while watching a presentation.  Enjoy the Java content and vote on it! 

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  • Running Windows Phone Developers Tools CTP under VMWare Player - Yes you can! - But do you want to?

    - by Liam Westley
    This blog is the result of a quick investigation of running the Windows Phone Developer Tools CTP under VMWare Player.  In the release notes for Windows Phone Developer Tools CTP it mentions that it is not supported under VirtualPC or Hyper-V.  Some developers have policies where ‘no non-production code’ can be installed on their development workstation and so the only way they can use a CTP like this is in a virtual machine. The dilemma here is that the emulator for Windows Phone itself is a virtual machine and running a virtual machine within another virtual machine is normally frowned upon.  Even worse, previous Windows Mobile emulators detected they were in a virtual machine and refused to run.  Why VMWare? I selected VMWare as a possible solution as it is possible to run VMWare ESXi under VMWare Workstation by manually setting configuration options in the VMX configuration file so that it does not detect the presence of a virtual environment. I actually found that I could use VMWare Player (the free version, that can now create VM images) and that there was no need for any editing of the configuration file (I tried various switches, none of which made any difference to performance). So you can run the CTP under VMWare Player, that’s the good news. The bad news is that it is incredibly slow, bordering on unusable.  However, if it’s the only way you can use the CTP, at least this is an option. VMWare Player configuration I used the latest VMWare Player, 3.0, running under Windows x64 on my HP 6910p laptop with an Intel T7500 Dual Core CPU running at 2.2GHz, 4Gb of memory and using a separate drive for the virtual machines. I created a machine in VMWare Player with a single CPU, 1536 Mb memory and installed Windows 7 x64 from an ISO image.  I then performed a Windows Update, installed VMWare Tools, and finally the Windows Phone Developer Tools CTP After a few warnings about performance, I configured Windows 7 to run with Windows 7 Basic theme rather than use Aero (which is available under VMWare Player as it has a WDDM driver). Timings As a test I first launched Microsoft Visual Studio 2010 Express for Windows Phone, and created a default Windows Phone Application project.  I then clicked the run button, which starts the emulator and then loads the default application onto the emulator. For the second test I left the emulator running, stopped the default application, added a single button to change the page title and redeployed to the already running emulator by clicking the run button.   Test 1 (1st run) Test 2 (emulator already running)   VMWare Player 10 minutes  1 minute   Windows x64 native 1 minute  < 10 seconds   Conclusion You can run the Windows Phone Developer Tools CTP under VMWare Player, but it’s really, really slow and you would have to have very good reasons to try this approach. If you need to keep a development system free of non production code, and the two systems aren’t required to run simultaneously, then I’d consider a boot from VHD option.  Then you can completely isolate the Windows Phone Developer Tools CTP and development environment into a single VHD separate from your main development system.

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  • Willy Rotstein on Analytics and Social Media in Retail

    - by sarah.taylor(at)oracle.com
    Recently I came across a presentation from Dan Zarrella on "The Science of Retweets. (http://www.slideshare.net/HubSpot/the-science-of-retweets-with-dan-zarrella). It is an insightful, fact-based analysis of how tweets propagate and what makes them successful. The analysis is of course very interesting for those of us interested Tweeting. However, what really caught my attention is how well it illustrates, form a very different angle, some of the issues I am discussing with retailers these days. In particular the opportunities that e-commerce and social media open to those retailers with the appetite and vision to tackle the associated analytical challenges. And these challenges are of course not straightforward.   In his presentation Dan introduces the concept of Observability, I haven't had the opportunity to discuss with Dan his specific definition for the term. However, in practical retail terms, I would say that it means that through social media (and other web channels such as search) we can analyze and track processes by measuring Indicators that were not measurable before. The focus is in identifying patterns across a large number of consumers rather than what a particular individual "Likes".   The potential impact for retailers is huge. It opens the opportunity to monitor changes in consumer preference  and plan the business accordingly. And you can do this almost "real time" rather than through infrequent surveys that provide a "rear view" picture of your consumer behaviour. For instance, you could envision identifying when a particular set of fashion styles are breaking out from the pack, and commit a re-buy. Or you could monitor when the preference for a specific mobile device has declined and hence markdowns should be considered; or how demand for a specific ready-made food typically flows across regions and manage the inventory accordingly. Search, blogging, website and store data may need to be considered in identifying these trends. The data volumes involved are huge (check Andrea Morgan's recent post on "Big Data" in retail) but so are the benefits. As Andrea says, for the first time we can start getting insight into "Why" the business is performing in a certain way rather than just reporting on what is happening. And it is not just about the data volumes. Tackling the challenge also calls for integrated planning systems that can bring data and insight into the context of the Decision Making process Buyers, Merchandisers and Supply Chain managers are following. I strongly believe that only when data and process come together you can move from the anecdotal to systematically improving business performance.   I would love to hear your opinions on these trends and where you think Retail is heading to exploit these topics - please email me: [email protected]

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  • DevExpress XAF, Behavior Driven Development (BDD), Domain Driven Development (DDD) and more&ndash;Introduction

    - by Patrick Liekhus
    OK.  I admit it.  I have been horrible at this blogging thing.  However, I have made a commitment to get better at it so here goes.  I have many crazy ideas when it comes to coding and how to make my processes better and now is the time to get them down on paper and get your feedback.  Now, these ideas might not be nearly as wild and crazy as Charlie Sheen, but at least they help me get through my coding assignments. So let’s start by laying out the vision and objectives of this exercise.  I have been trying to come up with the best set of tools, tips and practices so I can get a small team to be as productive as possible without burning out my resources.  My thoughts tend to lean towards the coding practices first as this is what I have been doing for years.  However, as one looks at the process as a whole, we need to remember to keep the users in mind.  If we don’t have a user to accept our application, do we really have an application in the first place? I have been using a commercial framework from DevExpress called eXpress Application Framework (XAF) with their eXpress Persistent Objects (XPO) behind the scenes for a few years.  We have had tremendous success with it and even implemented a code generation layer to save us some time.  Now we want more!!! My goals here are to create a technical stack that employs as many UI’s as possible, while being true to the layers and documenting the process along the way.  I will continue to have a series of these posts that will walk through each step as I work on it.  Right now here is what I have planned: Defining the solution SCRUM/Agile Story Planning Overview of Architectural Plan Feature Driven Development Domain Driven Development Persistence Layer with XPO Windows UI with XAF/XPO Web UI with XAF/XPO OData Services Layer Windows Mobile UI Android UI iPhone UI Blackberry UI Excel UI Outlook UI Lessons Learned I will explain the solution that I plan to implement in the next post.  Thanks again and let me know what you think.

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  • Deploying Socket.IO App to Windows Azure Web Site with Azure CLI

    - by shiju
    In this blog post, I will demonstrate how to deploy Socket.IO app to Windows Azure Website using Windows Azure Cross-Platform Command-Line Interface, which leverages the Windows Azure Website’s new support for Web Sockets. Recently Windows Azure has announced lot of enhancements including the support for Web Sockets in Windows Azure Websites, which lets the Node.js developers deploy Socket.IO apps to Windows Azure Websites. In this blog post, I am using  Windows Azure CLI for create and deploy Windows Azure Website. Install  Windows Azure CLI The Windows Azure CLI available as a NPM module so that you can install Windows Azure CLI using  NPM as shown in the below command. After installing the azure-cli, just enter the command “azure” which will show the useful commands provided by Azure CLI. Import Windows Azure Subscription Account In order to import our Azure subscription account, we need to download the Windows Azure subscription profile. The Azure CLI command “account download” lets you download the  Windows Azure subscription profile as shown in the below command. The command redirect you login to Windows Azure portal and allow you to download the Windows Azure publish settings file. The account import command lets you import the downloaded publish settings file so that you can create and manage Websites, Cloud Services, Virtual Machines and Mobile Services in Windows Azure. Create Windows Azure Website and Enable Web Sockets In this post, we are going to deploy Socket.IO app to Windows Azure Website by using the Web Socket support provided by Windows Azure. Let’s create a Website named “socketiochatapp” using the Azure CLI. The above command will create a Windows Azure Website that will also initialize a Git repository with a remote named Azure. We can see the newly created Website from Azure portal. By default, the Web Sockets will be disabled. So let’s enable it by navigating to the Configure tab of the Website, and select “ON” in Web Sockets option and save the configuration changes. Deploy a Node.js Socket.IO App to Windows Azure Now, our Windows Azure Website supports Web Sockets so that we can easily deploy Socket.IO app to Windows Azure Website. Let’s add Node.js chat app which leverages Socket.IO module. Please note that you have to add npm module dependencies in the package.json file so that Windows Azure can install the dependencies when deploying the app. Let’s add the Node.js app and add the files to git repository. Let’s commit the changes to git repository. We have committed the changes to git local repository. Let’s push the changes to Windows Azure production environment. The successful deployment can see from the Windows Azure portal by navigating to the deployments tab of the selected Windows Azure Website. The screen shot below shows that our chat app is running successfully.   You can follow me on Twitter @shijucv

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  • Silverlight Cream for May 06, 2010 -- #857

    - by Dave Campbell
    In this Issue: Alan Beasley, Josh Twist, Mike Snow(-2-, -3-), John Papa(-2-), David Kelley, and David Anson(-2-). Shoutout: John Papa posted a question: Do You Want be on Silverlight TV? From SilverlightCream.com: ListBox Styling (Part 3 - Additional Templates) in Expression Blend & Silverlight Alan Beasley has part 3 of his ListBox styling tutorial in Expression Blend up... another great tutorial and all the code. Securing Your Silverlight Applications Josh Twist has a nice long post up on Securing your Silverlight apps... definitions, services, various forms of authentication. Silverlight Tip of the Day #13 – Silverlight Mobile Development Mike Snow has Tip of the Day #13 up and is discussing creating Silverlight apps for WP7. Silverlight Tip of the Day #14 – Dynamically Loading a Control from a DLL on a Server Mike Snow's Tip #14 is step-by-step instructions for loading a UserControl from a DLL. Silverlight Tip of the Day #15 – Setting Default Browse in Visual Studio Mike Snow's Tip #15 is actually a Visual Studio tip -- how to set what browser your Silverlight app will launch in. Silverlight TV 24: eBay’s Silverlight 4 Simple Lister Application Here we are with Silverlight TV Thursday again! ... John Papa is interviewing Dave Wolf talking about the eBay Simple Lister app. Digitally Signing a XAP Silverlight John Papa has a post up about Digitally signing a Silverlight XAP. He actually is posting an excerpt from the Silverlight 4 Whitepaper he posted... and he has a link to the Whitepaper so we can all read the whole thing too! Hacking Silverlight Code Browser David Kelley has a very cool code browser up to keep track of all the snippets he uses... and we can too... this is a tremendous resource... thanks David! Simple workarounds for a visual problem when toggling a ContextMenu MenuItem's IsEnabled property directly David Anson dug into a ContextMenu problem reported by a couple readers and found a way to duplicate the problem plus a workaround while you're waiting for the next Toolkit drop. Upgraded my Windows Phone 7 Charting example to go with the April Developer Tools Refresh David Anson also has a post up describing his path from the previous WP7 code to the current upgrading his charting code. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Customer Experience Online Forum

    - by Christie Flanagan
    Missed Oracle’s Customer Experience Online Forum?  Don’t worry. You can still catch the sessions at your convenience. Watch the Customer Experience Online Forum on demand to hear from Bruce Tempkin, a leading expert in customer experience, as well as other thought leaders and they delve into topics such as the ROI of customer experience and strategies for winning over customers.  Simply register to gain access to these sessions and more: The Customer Experience RevolutionCustomer experience has become the most important and defensible differentiator for your business. The customer experience is a journey that transcends all customer touchpoints and stages of the customer lifecycle. Discover where you are in the journey, identify how to begin optimizing the experience you deliver your customers, and join the Revolution.The ROI of Customer ExperienceBruce Temkin, Customer Experience Transformist & Managing Partner, Temkin GroupResearch of US and UK customers demonstrates a high correlation between a positive customer experience and loyalty. A successful customer interaction increases the willingness to buy more and to recommend your company. US companies can gain $380 million over three years by providing an optimized customer experience. This session will help companies determine the business impact that customer experience has on their specific business. Integrating Marketing and Loyalty to Deliver Great Customer ExperiencesNew devices and channels, such as mobile, social and web, are creating radical shifts in the customer buying process and the ways your company can reach and communicate with existing and potential customers. Learn how leading brands are using Oracle's marketing solutions to harness big data and better understand their customers, extend their marketing reach into social channels, and retain their high value customers through more rewarding customer experience.Where to Start Your Organization's RevolutionThe process of crafting a great customer experience starts with understanding customers and their goals. This session helps you to begin mapping a sound customer experience strategy, describing the intended experience and kinds of processes that create differentiation. The ROI of Customer Experience: A Tempkin Group Insight Report Did you know that customer experience leaders have more than a 16 percentage point advantage over customer experience laggards in consumers’ willingness to buy more, their reluctance to switch business away, and their likelihood to recommend? Did you know that even a modest increase in customer experience can translate into millions of dollars gained? Learn more about the ROI of customer experience in this free report.

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  • Cutting Paper through Visualization and Collaboration

    - by [email protected]
    It's hard not to hear about "Going Green" these days. Many are working to be more environmentally conscious in their personal lives, and this has extended to the corporate world as well. I know I'm always looking for new ways. Environmental responsibility is important at Oracle too, and we have an entire section of our website dedicated to our solutions around the Eco-Enterprise. You can check it out here: http://www.oracle.com/green/index.html Perhaps the biggest and most obvious challenge in the world of business is the fact that we use so much paper. There are many good reasons why we print today too. For example: Printing off a document, spreadsheet, or CAD design that will be reviewed and marked up while on a plane Having a printout of a facility when a field engineer performs on-site maintenance During a multi-party design review where a number of people will review a drawing in a meeting room, scribbling onto a large scale drawing print to provide their collaborative comments These are just a few potential use cases, and they're valid ones. However, there's a way in which you can turn these paper processes into digital ones. AutoVue allows you to view, mark-up, and collaborate on all the data you would print. Indeed, this is the core of what AutoVue does. So if we take the examples above, we could address each as follows: Allow you to view the document, spreadsheet, or CAD drawing in AutoVue on your laptop. Even if you originally had this data vaulted in some time of system of record (like an ECM solution) and view your data from there, AutoVue allows you to "Work Offline" and take the documents you need to review on your laptop. From there, the many annotation tools in AutoVue will give you what you need to comment upon the documents that you are reviewing. The challenge with the mobile workforce is always access to information. People who perform maintenance and repair operations often are in locations with little to no Internet connectivity. However, technology is coming to these people in the form of laptops, tablet PCs, and other portable devices too. AutoVue can address situations with limited bandwidth through our streaming technology for viewing, meaning that the most up to date information can be pulled up from the central server - without the need for large data transfer. When there is no connectivity at all, the "Work Offline" option will handle this. For a design review session, the Real-Time Collaboration capabilities of AutoVue will let all the participants view the same document in a synchronized view, allowing each person to be able to mark-up the document at the same time. Since this is done in a web-based manner, not only is it not necessary to print the document, but you benefit by reducing the travel needed for these sessions. Not only are trees spared, but jet fuel as well. There are many steps involved with "Going Green", but each step is a necessary one. What we do today will directly influence our future generations, and we're looking to help.

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  • Are You Afraid of Each Other? Study Shows CMO’s/CIO’s Missing Benefits of Collaboration

    - by Mike Stiles
    Remember that person in school you spent months being too scared to talk to?  Then when you finally did, it led to a wonderful friendship…if not something more. New research from Oracle, Social Media Today and Leader Networks shows marketing and IT need to get over whatever’s holding them back and start reaping the benefits of collaboration. Back in the old days of just a few years ago, marketing could stay on their side of the building, IT could stay on their side of the building, and both could refer to the other as “those guys.” Today, the structure of organizations is shifting from islands to “us,” one integrated body where each part knows what the other parts are doing, and all parts work together in accomplishing job one…a winning customer experience. Ignore that, and you start losing. Give your reluctance to change priority over the benefits of new collaborations, and you start losing. You’re either working together and accelerating forward or getting in the way of each other’s separate agendas and grinding down…much to your competitors’ delight. The study reveals a basic current truth: those who are collaborating in marketing and IT report being more effective, however less than 1/3 report collaborating even “frequently.” In other words, this is obviously a good thing, so we’d better not do it. Smart. The white paper, “Socially Driven Collaboration,” set out to explore how today’s always-changing digital, social and mobile landscape is forcing change across the enterprise, whether it’s welcomed or not. Part of what it found is marketing and IT leaders are not unaware of what’s going on and see their roles evolving. And both know the ability to collaborate more effectively now exists. And of those who are collaborating, over 2/3 say they’re “more effective” professionally because of it. Yet even if you don’t want to take the Oracle study’s word for it, an August 2013 Accenture study of 400 senior marketing and 250 IT executives revealed only 10% think CMO/CIO collaboration is at the right level. There’s a lot of room for improvement here, and not just around people. Collaboration is also being called for across processes and technologies. Business benefits of such collaboration cited in the Oracle study include stronger marketing messages, faster speed-to-market, greater product adoption, faster discovery of product and service shortcomings, and reduction in project costs. Those are the benefits you will cheat yourself out of by keeping “those guys” at arm’s length and continuing to try to function in traditional roles while modern business and the consumer is changing around you. “Intelligence is the ability to adapt to change.” –Stephen Hawking @mikestilesPhoto: istockphoto

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  • PeopleSoft HCM @ OHUG 11: Enter the Matrix

    - by Jay Zuckert
    The PeopleSoft HCM team is back from a very busy and exciting OHUG conference in Orlando. The packed, standing-room only PeopleSoft HCM Roadmap keynote was the highlight of the conference for many attendees and the reviews are in : PeopleSoft rocked the house ! Great demonstration of products in the keynote. Best keynote in a long time, and fun. Engaging and entertaining, great demonstration of capabilities. Message received loud and clear, PeopleSoft applications are here to stay.  PeopleSoft has a real vision moving forward. Real-time polls using mobile texting were cutting edge.                          Tracy Martin (as Trinity) and other members of the PeopleSoft HCM team presented a ‘must-see’ Matrix-themed session while dressed as movie characters. The keynote highlighted planned HCM capabilities for Matrix administration and future organization visualization enhancements. The team also previewed the planned Manager Dashboard and Talent Summary.                           Following the keynote, some of the cast posed for photo opportunities at the OHUG booth in the exhibition hall. As you can imagine, they received some interesting looks walking by the other vendor booths. The PeopleSoft HCM team also presented numerous other OHUG sessions covering PeopleSoft Talent Management, Compensation, HR HelpDesk, Payroll, Global HCM Practices, Time & Labor, Absence Management, and Benefits. All of those presentations are available from the OHUG site at www.ohug.org. When not in one of the well-attended PeopleSoft HCM sessions, conference attendees filled the Oracle booth in the exhibition hall to see live product demonstrations. True to their PeopleSoft roots, some of the PeopleSoft HCM team played as hard as they worked in Orlando and enjoyed the OHUG Appreciation event along with customers at the Hard Rock. We are already busy planning for Oracle OpenWorld 2011 and prepping sessions our PeopleSoft HCM customers are sure to like. We hope to see you there in San Francisco from Oct. 2-6. To learn more about OpenWorld or to register, click here.

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  • Make Chrome’s New Tab Page More Useful and Artistic

    - by Asian Angel
    Are you tired of the default New Tab Page in Google Chrome and want something more useful and artistic? Then join us as we look at the Incredible StartPage extension. Before Here is the default “New Tab Page” in our Chrome Browser…it looks rather plain and boring. How about something better? Incredible StartPage in Action This is what our “New Tab Page” looked like after installing the extension. As you can see there is a “Note Section”, “Closed Tabs Section”, “All Bookmarks Section”, and a “Bookmarks Toolbar (links only) Section”. Note: Clicking on links in Incredible StartPage will open them in the current tab. If you want you can easily modify how Incredible StartPage looks using the “Options” in the upper right corner. After only a couple of minutes our “New Tab Page” was looking nice…new background color, image, and altered note. A very useful feature of the “Note Section” is that you can add your notes to an e-mail by clicking on the “Post to Gmail Link” just below the note. Note: Special “Chrome Pages” (i.e. Extensions) will not open from the “Closed Tabs Section”. When you click on “Post to Gmail” a new tab will be opened with your notes pre-pasted into the main letter body. All that is left for you to do is select the appropriate e-mail address(es) and to make any desired modifications to the “Subject & Letter”. Going back to the “New Tab Page” you can trade bookmarks back and forth between the “All Bookmarks Section” and the “Bookmarks Toolbar Section”. Simply drag-and-drop as desired…but keep in mind that any changes made here will also be reflected in your “Bookmarks Toolbar & Other Bookmarks”. There is our bookmark freshly traded over to the “Bookmarks Toolbar Section”…looking very nice. Conclusion If you are tired of the default “New Tab Page” in Google Chrome then the Incredible StartPage extension will make for a refreshing change. Links Download the Incredible StartPage extension (Google Chrome Extensions) Similar Articles Productive Geek Tips Turn Chrome’s New Tab Page into a Google Tasks PageAccess Google Chrome’s Special Pages the Easy WayReplace Google Chrome’s New Tab Page with Speed DialRegistry Hack to Set Internet Explorer Start PageMake iGoogle Your Startup Page in Microsoft Outlook TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Get Better Windows Search With UltraSearch Scan News With NY Times Article Skimmer SpeedyFox Claims to Speed up your Firefox Beware Hover Kitties Test Drive Mobile Phones Online With TryPhone Ben & Jerry’s Free Cone Day, 3/23/10

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  • Move Window Buttons Back to the Right in Ubuntu 10.04

    - by Trevor Bekolay
    One of the more controversial changes in the Ubuntu 10.04 beta is the Mac OS-inspired change to have window buttons on the left side. We’ll show you how to move the buttons back to the right. Before While the change may or may not persist through to the April 29 release of Ubuntu 10.04, in the beta version the maximize, minimize, and close buttons appear in the top left of a window. How to move the window buttons The window button locations are dictated by a configuration file. We’ll use the graphical program gconf-editor to change this configuration file. Press Alt+F2 to bring up the Run Application dialog box, enter “gconf-editor” in the text field, and click on Run. The Configuration Editor should pop up. The key that we want to edit is in apps/metacity/general. Click on the + button next to the “apps” folder, then beside “metacity” in the list of folders expanded for apps, and then click on the “general” folder. The button layout can be changed by changing the “button_layout” key. Double-click button_layout to edit it. Change the text in the Value text field to: menu:maximize,minimize,close Click OK and the change will occur immediately, changing the location of the window buttons in the Configuration Editor. Note that this ordering of the window buttons is slightly different than the typical order; in previous versions of Ubuntu and in Windows, the minimize button is to the left of the maximize button. You can change the button_layout string to reflect that ordering, but using the default Ubuntu 10.04 theme, it looks a bit strange. If you plan to change the theme, or even just the graphics used for the window buttons, then this ordering may be more natural to you. After After this change, all of your windows will have the maximize, minimize, and close buttons on the right. What do you think of Ubuntu 10.04’s visual change? Let us know in the comments! Similar Articles Productive Geek Tips Move a Window Without Clicking the Titlebar in UbuntuBring Misplaced Off-Screen Windows Back to Your Desktop (Keyboard Trick)Keep the Display From Turning Off on UbuntuPut Close/Maximize/Minimize Buttons on the Left in UbuntuAllow Remote Control To Your Desktop On Ubuntu TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional SpeedyFox Claims to Speed up your Firefox Beware Hover Kitties Test Drive Mobile Phones Online With TryPhone Ben & Jerry’s Free Cone Day, 3/23/10 New Stinger from McAfee Helps Remove ‘FakeAlert’ Threats Google Apps Marketplace: Tools & Services For Google Apps Users

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  • Friday Fun: Games that Look Like Productivity Apps

    - by Mysticgeek
    We’ve been showing you fun flash games to play during company time on a Friday afternoon. Hopefully while playing them, you haven’t received a “talking to”. Today we show you some cool games to play that look like productivity apps, so the boss will be none the wiser. The website cantyouseeimbusy.com has developed some very neat little games that look like productivity apps like Word and Excel. These apps look exactly like some project you would be working on, but are really neat little games. Here we take a look at three cool ones on the site called Breakdown, Leadership, and Cost Cutter. Leadership Leadership is a cool game that looks like something you would be working in Excel and is a spin off of the classic game Moon Lander. You navigate your ship through a variety of challenging line graphs. Breakdown This one is a knock off of the classic game Break Out. Use your mouse to scroll the racket at the bottom and bounce the ball off of the text in the document. Press the space bar to pause the game and the elements will disappear…good for when the boss comes around. Cost Cutter This one is a puzzle game where it looks like your working on some bar charts in Excel. You need to click combinations of two or more blocks that are the same color. Again, hit the spacebar and the game elements will disappear. If you’re looking for a way to goof off with some simple games without the boss knowing, these will definitely do the trick. Another cool game along these lines is Excit! which we covered previously. Play Cost Cutter, Breakdown, and Leadership at cantyouseeimbusy.com Similar Articles Productive Geek Tips Friday Fun: Get Your Mario OnFriday Fun: Bricks Breaking & Cube CrashFriday Fun: Fancy Pants AdventuresFriday Fun: GemCraft is a Totally Addictive Tower Defense GameFriday Fun: Five More Time Wasting Online Games TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Download Microsoft Office Help tab The Growth of Citibank Quickly Switch between Tabs in IE Windows Media Player 12: Tweak Video & Sound with Playback Enhancements Own a cell phone, or does a cell phone own you? Make your Joomla & Drupal Sites Mobile with OSMOBI

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  • Simple tips to design a Customer Journey Map

    - by Isabel F. Peñuelas
    “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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  • JCP EC Nominations and Meet the Candidates Call

    - by heathervc
    The Nominations period for the 2012 JCP EC Elections closes tomorrow, 11 October at midnight pacific time.  Eligible JCP Members (all current JSPA 2 signers) may nominate themselves.  You will need your Elections credentials to complete the nomination, which were sent to the primary contacts of all eligible JCP Members via email last week. This year all ratified (there are 4 proposed ratified candidates) and elected (there are 7 candidates so far) will appear on one ballot; the top 2 candidates will win elected seats. This year, the selected EC Members will serve a single year term.  Following the 2012 Elections, there will be one merged EC (approved through JSR 355), and a new JCP version, JCP 2.9 will be in effect.  In 2013, all EC members will stand for election to complete the merge process described in the JCP 2.9 process document. All of the candidates' nominations materials are now available. The ratified candidates are:  Cinterion, Credit Suisse, Fujitsu and HP.The elected candidates are:  Cisco Systems, CloudBees, Giuseppe Dell'Abate, London Java Community, MoroccoJUG, Software AG, and Zero Turnaround. Next week, 18 October, we will hold an open teleconference for the Java Community to meet the candidates and ask questions regarding their nomination.  We hope you will be able to participate in the call.  Should the time be inconvenient, a recording will be made available for download, and candidate questions may be posted on this blog entry or sent to [email protected]. Topic: Meet the EC Candidates Date: Thursday, October 18, 2012 Time: 9:30 am, Pacific Daylight Time (San Francisco, GMT-07:00) Meeting Number: 807 818 225 Meeting Password: MeetEC ------------------------------------------------------- To join the online meeting (Now from mobile devices) ------------------------------------------------------- 1. Go to https://jcp.webex.com/jcp/j.php?ED=186721592&UID=0&PW=NMmUzNjY5ZTMw&RT=MiM0 2. If requested, enter your name and email address. 3. If a password is required, enter the meeting password: MeetEC 4. Click "Join". To view in other time zones or languages, please click the link: https://jcp.webex.com/jcp/j.php?ED=186721592&UID=0&PW=NMmUzNjY5ZTMw&ORT=MiM0 ------------------------------------------------------- To join the audio conference only -------------------------------------------------------     +1 (866) 682-4770     Outside the US: global access numbers  https://www.intercallonline.com/portlets/scheduling/viewNumbers/listNumbersByCode.do?confCode=6279803 or +1 (408) 774-4073     Conference code: 9454597     Security code: JCPEC (52732)------------------------------------------------------- For assistance ------------------------------------------------------- 1. Go to https://jcp.webex.com/jcp/mc 2. On the left navigation bar, click "Support".

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  • Oracle and Eloqua Welcome Compendium’s Content Marketing

    - by Mike Stiles
    Yesterday, Oracle announced its acquisition of Compendium, a cloud-based content marketing provider that helps companies plan, produce and deliver engaging content across multiple channels throughout their customers' lifecycle. Why? Because every part of the above paragraph speaks to where modern marketing is and where it’s headed. Customers have now been empowered, thanks to the Internet and particularly social, with access to almost limitless amounts of information about companies and products. This includes the especially influential voices of friends and objective acquaintances that have experience with the product or brand. With mobile, this info is available instantly in the palm of their hand. All of this research and influence mind you, is taking place long before a prospect will ever engage with the brand itself or one of its sales reps. So how does a brand effectively insert itself into these conversations and this flow of the customer journey? Now, more than ever, marketers must deliver relevant and engaging content across multiple channels and throughout the entire customer journey to be useful, helpful, and influential. Compendium has a data-driven content marketing platform that lines up relevant content with customer data and personas so brands can accelerate the conversion of prospects. Now think about combining that with the Oracle Eloqua Marketing Cloud, part of Oracle's comprehensive CX solution. Marketers will be able to automate content delivery across channels by aligning persona-based content with customers' digital body language. Better customer engagement, improved sales lead quality, better return on marketing investment, and higher customer loyalty. Now we’re talking. Does data-driven content marketing have an impact? Compendium customer CVENT is a SaaS company specializing in meetings management tech. They wanted to increase leads & ad performance on their blog and dramatically increase their content. They also wanted to manage the creation, workflow, promotion and distribution of that content. With Compendium, CVENT created over 9,000 content elements, and sales-ready leads grew 325%. So Oracle Eloqua helps you target audiences, know buyers, and automate multi-channel marketing campaigns. Compendium lets you plan, publish, manage and measure content across content types and channels. Now kick it up yet another notch with Oracle’s Analytics, Big Data and Social solutions, and you’re using your marketing dollars to reach the right people in the right place at the right time with the right content. And as if that weren’t enough, your customers will love you for it. @mikestiles

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