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• Archiving SQLHelp tweets

  - by jamiet

  #SQLHelp is a Twitter hashtag that can be used by any Twitter user to get help from the SQL Server community. I think its fair to say that in its first year of being it has proved to be a very useful resource however Kendra Little (@kendra_little) made a very salient point yesterday when she tweeted: Is there a way to search the archives of #sqlhelp Trying to remember answer to a question I know I saw a couple months ago http://twitter.com/#!/Kendra_Little/status/15538234184441856 This highlights an inherent problem with Twitter’s search capability – it simply does not reach far enough back in time. I have made steps to remedy that situation by putting into place two initiatives to archive Tweets that contain the #sqlhelp hashtag. The Archivist http://archivist.visitmix.com/ is a free service that, quite simply, archives a history of tweets that contain a given search term by periodically polling Twitter’s search service with that search term and subsequently displaying a dashboard providing an aggregate view of those tweets for things like tweet volume over time, top users and top words (Archivist FAQ). I have set up an archive on The Archivist for “sqlhelp” which you can view at http://archivist.visitmix.com/jamiet/7. Here is a screenshot of the SQLHelp dashboard 36 minutes after I set it up: There is lots of good information in there, including the fact that Jonathan Kehayias (@SQLSarg) is the most active SQLHelp tweeter (I suspect as an answerer rather than a questioner ) and that SSIS has proven to be a rather (ahem) popular subject!! Datasift The Archivist has its uses though for our purposes it has a couple of downsides. For starters you cannot search through an archive (which is what Kendra was after) and nor can you export the contents of the archive for offline analysis. For those functions we need something a bit more heavyweight and for that I present to you Datasift. Datasift is a tool (currently an alpha release) that allows you to search for tweets and provide them through an object called a Datasift stream. That sounds very similar to normal Twitter search though it has one distinct advantage that other Twitter search tools do not – Datasift has access to Twitter’s Streaming API (aka the Twitter Firehose). In addition it has access to a lot of other rather nice features: It provides the Datasift API that allows you to consume the output of a Datasift stream in your tool of choice (bring on my favourite ultimate mashup tool J ) It has a query language (called Filtered Stream Definition Language – FSDL for short) A Datasift stream can consume (and filter) other Datasift streams Datasift can (and does) consume services other than Twitter If I refer to Datasift as “ETL for tweets” then you may get some sort of idea what it is all about. Just as I did with The Archivist I have set up a publicly available Datasift stream for “sqlhelp” at http://datasift.net/stream/1581/sqlhelp. Here is the FSDL query that provides the data: twitter.text contains "sqlhelp" Pretty simple eh? At the current time it provides little more than a rudimentary dashboard but as Datasift is currently an alpha release I think this may be worth keeping an eye on. The real value though is the ability to consume the output of a stream via Datasift’s RESTful API, observe: http://api.datasift.net/stream.xml?stream_identifier=c7015255f07e982afdeebdf1ae6e3c0d&username=jamiet&api_key=XXXXXXX (Note that an api_key is required during the alpha period so, given that I’m not supplying my api_key, this URI will not work for you) Just to prove that a Datasift stream can indeed consume data from another stream I have set up a second stream that further filters the first one for tweets containing “SSIS”. That one is at http://datasift.net/stream/1586/ssis-sqlhelp and here is the FSDL query: rule "414c9845685ff8d2548999cf3162e897" and (interaction.content contains "ssis") When Datasift moves beyond alpha I’ll re-assess how useful this is going to be and post a follow-up blog. @Jamiet

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• LibGDX Box2D Body and Sprite AND DebugRenderer out of sync

  - by Free Lancer

  I am having a couple issues with Box2D bodies. I have a GameObject holding a Sprite and Body. I use a ShapeRenderer to draw an outline of the Body's and Sprite's bounding boxes. I also added a Box2DDebugRenderer to make sure everything's lining up properly. My problem is the Sprite and Body at first overlap perfectly, but as I turn the Body moves a bit off the sprite then comes back when the Car is facing either North or South. Here's an image of what I mean: (Not sure what that line is, first time to show up) BLUE is the Body, RED is the Sprite, PURPLE is the Box2DDebugRenderer. Also, you probably noticed a purple square in the top right corner. Well that's the Car drawn by the Box2D Debug Renderer. I thought it might be the camera but I've been playing with the Cameras for hours and nothing seems to work. All give me weird results. Here's my code: Screen: public void show() { // --------------------- SETUP ALL THE CAMERA STUFF ------------------------------ // battleStage = new Stage( 720, 480, false ); // Setup the camera. In Box2D we operate on a meter scale, pixels won't do it. So we use // an Orthographic camera with a Viewport of 24 meters in width and 16 meters in height. battleStage.setCamera( new OrthographicCamera( CAM_METER_WIDTH, CAM_METER_HEIGHT ) ); battleStage.getCamera().position.set( CAM_METER_WIDTH / 2, CAM_METER_HEIGHT / 2, 0 ); // The Box2D Debug Renderer will handle rendering all physics objects for debugging debugger = new Box2DDebugRenderer( true, true, true, true ); //debugCam = new OrthographicCamera( CAM_METER_WIDTH, CAM_METER_HEIGHT ); } public void render(float delta) { // Update the Physics World, use 1/45 for something around 45 Frames/Second for mobile devices physicsWorld.step( 1/45.0f, 8, 3 ); // 1/45 for devices // Set the Camera matrices and clear the screen Gdx.gl.glClear(GL10.GL_COLOR_BUFFER_BIT); battleStage.getCamera().update(); // Draw game objects here battleStage.act(delta); battleStage.draw(); // Again update the Camera matrices and call the debug renderer debugCam.update(); debugger.render( physicsWorld, debugCam.combined); // Vehicle handles its own interaction with the HUD // update all Actors movements in the game Stage hudStage.act( delta ); // Draw each Actor onto the Scene at their new positions hudStage.draw(); } Car: (extends Actor) public Car( Texture texture, float posX, float posY, World world ) { super( "Car" ); mSprite = new Sprite( texture ); mSprite.setSize( WIDTH * Consts.PIXEL_METER_RATIO, HEIGHT * Consts.PIXEL_METER_RATIO ); mSprite.setOrigin( mSprite.getWidth()/2, mSprite.getHeight()/2); // set the origin to be at the center of the body mSprite.setPosition( posX * Consts.PIXEL_METER_RATIO, posY * Consts.PIXEL_METER_RATIO ); // place the car in the center of the game map FixtureDef carFixtureDef = new FixtureDef(); mBody = Physics.createBoxBody( BodyType.DynamicBody, carFixtureDef, mSprite ); } public void draw() { mSprite.setPosition( mBody.getPosition().x * Consts.PIXEL_METER_RATIO, mBody.getPosition().y * Consts.PIXEL_METER_RATIO ); mSprite.setRotation( MathUtils.radiansToDegrees * mBody.getAngle() ); // draw the sprite mSprite.draw( batch ); } Physics: (Create the Body) public static Body createBoxBody( final BodyType pBodyType, final FixtureDef pFixtureDef, Sprite pSprite ) { float pRotation = 0; float pWidth = pSprite.getWidth(); float pHeight = pSprite.getHeight(); final BodyDef boxBodyDef = new BodyDef(); boxBodyDef.type = pBodyType; boxBodyDef.position.x = pSprite.getX() / Consts.PIXEL_METER_RATIO; boxBodyDef.position.y = pSprite.getY() / Consts.PIXEL_METER_RATIO; // Temporary Box shape of the Body final PolygonShape boxPoly = new PolygonShape(); final float halfWidth = pWidth * 0.5f / Consts.PIXEL_METER_RATIO; final float halfHeight = pHeight * 0.5f / Consts.PIXEL_METER_RATIO; boxPoly.setAsBox( halfWidth, halfHeight ); // set the anchor point to be the center of the sprite pFixtureDef.shape = boxPoly; final Body boxBody = BattleScreen.getPhysicsWorld().createBody(boxBodyDef); boxBody.createFixture(pFixtureDef); } Sorry for all the code and long description but it's hard to pin down what exactly might be causing the problem.

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• Silverlight Cream for January 13, 2011 -- #1026

  - by Dave Campbell

  In this Issue: András Velvárt, Tony Champion, Joost van Schaik, Jesse Liberty, Shawn Wildermuth, John Papa, Michael Crump, Sacha Barber, Alex Knight, Peter Kuhn, Senthil Kumar, Mike Hole, and WindowsPhoneGeek. Above the Fold: Silverlight: "Create Custom Speech Bubbles in Silverlight." Michael Crump WP7: "Architecting WP7 - Part 9 of 10: Threading" Shawn Wildermuth Expression Blend: "PathListBox: Text on the path" Alex Knight From SilverlightCream.com: Behaviors for accessing the Windows Phone 7 MarketPlace and getting feedback András Velvárt shares almost insider information about how to get some user interaction with your WP7 app in the form of feedback ... he has 4 behaviors taken straight from his very cool SufCube app that he's sharing. Reloading a Collection in the PivotViewer Tony Champion keeps working with the PivotViewer ... this time discussing the fact that you can't Reload or Refresh the current collection from the server ... at least not initially, but he did find one :) Tombstoning MVVMLight ViewModels with SilverlightSerializer on Windows Phone 7 Joost van Schaik takes a shot at helping us all with Tombstoning a WP7 app... he's using Mike Talbot's SilverlightSerializer and created extension methods for it for tombstoning that he's willing to share with us. Windows Phone From Scratch #17: MVVM Light Toolkit Soup To Nuts Part 2 Jesse Liberty is up to Part 17 in his WP7 series, and this is the 2nd post on MVVMLight and WP7, and is digging into behaviors. Architecting WP7 - Part 9 of 10: Threading Shawn Wildermuth is up to part 9 of 10 in his series on Architecting WP7 apps. This episode finds Shawn discussing Threading ... know how to use and choose between BackgroundWorker and ThreadPool? ... Shawn will explain. Silverlight TV 57: Performance Tuning Your Apps In the latest Silverlight TV, John Papa chats with Mike Cook about tuning your Silverlight app to get the performance up there where your users will be happy. Create Custom Speech Bubbles in Silverlight. Michael Crump's already gotten a lot of airplay out of this, but it's so cool.. comic-style callout shapes without using the dlls that you normally would... in other words, paths, and very cool hand-drawn looks on some too... very cool, Michael! Showcasing Cinch MVVM framework / PRISM 4 interoperability Sacha Barber has a post up on CodeProject that demonstratest using Cinch and Prism4 together... handily using MEF since Cinch relies on MEFedMVVM... this is a heck of a post... lots of code, lots of explanations. PathListBox: Text on the path Alex Knight keeps making this PathListBox series better ... this time he is putting text on the path... moving text... too cool, Alex! Windows Phone 7: Pinch Gesture Sample Peter Kuhn digs into the WP7 toolkit and examines GestureListener, pinch events, and clipping... examples and code supplied. How to change the StartPage of the Windows Phone 7 Application in Visual Studio 2010 ? Senthil Kumar discusses how to change the StartPage of your WP7 app, or get the program running if you happen to move or rename MainPage.xaml WP7 Text Boxes – OnEnter (my 1st Behaviour) Mike Hole has a post up about the issue with the keyboard appearing in front of the textbox, and maybe using the enter key to drop it... and he's developed a behavior for that process. WP7 ContextMenu in depth | Part1: key concepts and API WindowsPhoneGeek has some good articles that I haven't posted, but I'll catch up. This one is a nice tutorial on the WP7 Context menu... good explanation, diagrams, and code. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• How to Set Up Your Enterprise Social Organization?

  - by Richard Lefebvre

  By Mike Stiles on Dec 04, 2012 The rush for business organizations to establish, grow, and adopt social was driven out of necessity and inevitability. The result, however, was a sudden, booming social presence creating touch points with customers, partners and influencers, but without any corporate social organization or structure in place to effectively manage it. Even today, many business leaders remain uncertain as to how to corral this social media thing so that it makes sense for their enterprise. Imagine their panic when they hear one of the most beneficial approaches to corporate use of social involves giving up at least some hierarchical control and empowering employees to publicly engage customers. And beyond that, they should also be empowered, regardless of their corporate status, to engage and collaborate internally, spurring “off the grid” innovation. An HBR blog points out that traditionally, enterprise organizations function from the top down, and employees work end-to-end, structured around business processes. But the social enterprise opens up structures that up to now have not exactly been embraced by turf-protecting executives and managers. The blog asks, “What if leaders could create a future where customers, associates and suppliers are no longer seen as objects in the system but as valued sources of innovation, ideas and energy?” What if indeed? The social enterprise activates internal resources without the usual obsession with position. It is the dawn of mass collaboration. That does not, however, mean this mass collaboration has to lead to uncontrolled chaos. In an extended interview with Oracle, Altimeter Group analyst Jeremiah Owyang and Oracle SVP Reggie Bradford paint a complete picture of today’s social enterprise, including internal organizational structures Altimeter Group has seen emerge. One sign of a mature social enterprise is the establishing of a social Center of Excellence (CoE), which serves as a hub for high-level social strategy, training and education, research, measurement and accountability, and vendor selection. This CoE is led by a corporate Social Strategist, most likely from a Marketing or Corporate Communications background. Reporting to them are the Community Managers, the front lines of customer interaction and engagement; business unit liaisons that coordinate the enterprise; and social media campaign/product managers, social analysts, and developers. With content rising as the defining factor for social success, Altimeter also sees a Content Strategist position emerging. Across the enterprise, Altimeter has seen 5 organizational patterns. Watching the video will give you the pros and cons of each. Decentralized - Anyone can do anything at any time on any social channel. Centralized – One central groups controls all social communication for the company. Hub and Spoke – A centralized group, but business units can operate their own social under the hub’s guidance and execution. Most enterprises are using this model. Dandelion – Each business unit develops their own social strategy & staff, has its own ability to deploy, and its own ability to engage under the central policies of the CoE. Honeycomb – Every employee can do social, but as opposed to the decentralized model, it’s coordinated and monitored on one platform. The average enterprise has a whopping 178 social accounts, nearly ¼ of which are usually semi-idle and need to be scrapped. The last thing any C-suite needs is to cope with fragmented technologies, solutions and platforms. It’s neither scalable nor strategic. The prepared, effective social enterprise has a technology partner that can quickly and holistically integrate emerging platforms and technologies, such that whatever internal social command structure you’ve set up can continue efficiently executing strategy without skipping a beat. @mikestiles

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• Application Performance Episode 2: Announcing the Judges!

  - by Michaela Murray

  The story so far… We’re writing a new book for ASP.NET developers, and we want you to be a part of it! If you work with ASP.NET applications, and have top tips, hard-won lessons, or sage advice for avoiding, finding, and fixing performance problems, we want to hear from you! And if your app uses SQL Server, even better – interaction with the database is critical to application performance, so we’re looking for database top tips too. There’s a Microsoft Surface apiece for the person who comes up with the best tip for SQL Server and the best tip for .NET. Of course, if your suggestion is selected for the book, you’ll get full credit, by name, Twitter handle, GitHub repository, or whatever you like. To get involved, just email your nuggets of performance wisdom to [email protected] – there are examples of what we’re looking for and full competition details at Application Performance: The Best of the Web. Enter the judges… As mentioned in my last blogpost, we have a mystery panel of celebrity judges lined up to select the prize-winning performance pointers. We’re now ready to reveal their secret identities! Judging your ASP.NET  tips will be: Jean-Phillippe Gouigoux, MCTS/MCPD Enterprise Architect and MVP Connected System Developer. He’s a board member at French software company MGDIS, and teaches algorithms, security, software tests, and ALM at the Université de Bretagne Sud. Jean-Philippe also lectures at IT conferences and writes articles for programming magazines. His book Practical Performance Profiling is published by Simple-Talk. Nik Molnar,  a New Yorker, ASP Insider, and co-founder of Glimpse, an open source ASP.NET diagnostics and debugging tool. Originally from Florida, Nik specializes in web development, building scalable, client-centric solutions. In his spare time, Nik can be found cooking up a storm in the kitchen, hanging with his wife, speaking at conferences, and working on other open source projects. Mitchel Sellers, Microsoft C# and DotNetNuke MVP. Mitchel is an experienced software architect, business leader, public speaker, and educator. He works with companies across the globe, as CEO of IowaComputerGurus Inc. Mitchel writes technical articles for online and print publications and is the author of Professional DotNetNuke Module Programming. He frequently answers questions on StackOverflow and MSDN and is an active participant in the .NET and DotNetNuke communities. Clive Tong, Software Engineer at Red Gate. In previous roles, Clive spent a lot of time working with Common LISP and enthusing about functional languages, and he’s worked with managed languages since before his first real job (which was a long time ago). Long convinced of the productivity benefits of managed languages, Clive is very interested in getting good runtime performance to keep managed languages practical for real-world development. And our trio of SQL Server specialists, ready to select your top suggestion, are (drumroll): Rodney Landrum, a SQL Server MVP who writes regularly about Integration Services, Analysis Services, and Reporting Services. He’s authored SQL Server Tacklebox, three Reporting Services books, and contributes regularly to SQLServerCentral, SQL Server Magazine, and Simple–Talk. His day job involves overseeing a large SQL Server infrastructure in Orlando. Grant Fritchey, Product Evangelist at Red Gate and SQL Server MVP. In an IT career spanning more than 20 years, Grant has written VB, VB.NET, C#, and Java. He’s been working with SQL Server since version 6.0. Grant volunteers with the Editorial Committee at PASS and has written books for Apress and Simple-Talk. Jonathan Allen, leader and founder of the PASS SQL South West user group. He’s been working with SQL Server since 1999 and enjoys performance tuning, development, and using SQL Server for business solutions. He’s spoken at SQLBits and SQL in the City, as well as local user groups across the UK. He’s also a moderator at ask.sqlservercentral.com.

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• Smooth Sailing or Rough Waters: Navigating Policy Administration Modernization

  - by helen.pitts(at)oracle.com

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Life insurance and annuity carriers continue to recognize the need to modernize their aging policy administration systems, but may be hesitant to move forward because of the inherent risk involved. To help carriers better prepare for what lies ahead LOMA's Resource Magazine asked Karen Furtado, partner of Strategy Meets Action, to help them chart a course in Navigating Policy Administration Selection, the cover story of this month’s issue. The industry analyst and research firm recently asked insurance carriers to name the business drivers for replacing legacy policy administration systems. The top five cited, according to Furtado, centered on: Supporting growth in current lines Improving competitive position Containing and reducing costs Supporting growth in new lines Supporting agent demands and interaction It’s no surprise that fueling growth, both now and in the future, continues to be a key driver for modernization. Why? Inflexible, hard-coded, legacy systems require customization by IT every time a change is required. This in turn impedes a carrier’s ability to be agile, constraining their ability to quickly adapt to changing regulatory requirements and evolving market demands. It also stymies their ability to quickly bring to market new products or rapidly configure changes to existing ones, and also can inhibit how carriers service customers and distribution channels. In the article, Furtado advised carriers to ensure that the policy administration system they are considering is current and modern, with an adaptable user interface and flexible service-oriented architecture. She said carriers to should ask themselves, “How much do you need flexibility and agility now and in the future? Does it support the business processes and rules that are needed for you to be able to create that adaptable environment?” Furtado went on to advise that carriers “Connect your strategy to your business and technical capabilities before you make investment choices…You want to enable your organization to transform for the future, not just automate the past.” Unlocking High Performance with Policy Administration Transformation also was the topic of a recent LOMA webcast moderated by Ron Clark, editor of LOMA's Resource Magazine. The web cast, which featured speakers from Oracle Insurance and Capgemini, focused on how insurers can competitively drive high performance by: Replacing a legacy policy administration system with a modern, flexible platform Optimizing IT and operations costs, creating consistent processes and eliminating resource redundancies Selecting the right partner with the best blend of technology, operational, and consulting capabilities to achieve market leadership Understanding the value of outsourcing closed block operations Learn more by clicking here to access this free, one-hour recorded webcast. Helen Pitts, is senior product marketing manager for Oracle Insurance's life and annuities solutions.

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• Application Performance: The Best of the Web

  - by Michaela Murray

  Wisdom A deep understanding and realization […] resulting in the ability to apply perceptions, judgements and actions. It is also the comprehension of what is true coupled with optimum judgment as to action. - Wikipedia We’re writing a book for ASP.NET developers, and we want you to be a part of it. We know that there’s a huge amount of web developer wisdom that never gets shared, and we want to find those golden nuggets of knowledge and experience, and make sure everyone can learn from them. Right now, we want to find out about your top tips, hard-won lessons, and sage advice for avoiding, finding, and fixing application performance problems. If you work with .NET and SQL, even better – a lot of application performance relies on the interaction with the database, so we want to hear from you! “How Do You Want Me To Be Involved?” Right! Details! We want you, our most excellent readers, to email us with the Best Advice you would give to other developers for getting the best performance out of their applications. It doesn’t matter if your advice is for newbies or veterans, .NET or SQL – so long as it’s about application performance, we want to hear from you. (And if you think that there’s developer wisdom out there that “everyone knows”, a) I’m willing to bet you could find someone who doesn’t know about it, and b) it probably bears repeating anyway!) “I’m Interested. What Can You Do For Me?” Excellent question. For starters, there’s a chance to win a Microsoft Surface (the tablet, not the table-top). Once all the ASP.NET Wisdom has been collected, tallied, and labelled, it will then be weighed and measured by a team of expert judges (whose identities are still a closely-guarded secret).  The top tip in both SQL & .NET categories will each win their author their very own MS Surface. But that’s not all! We can also give you… immortality! More details? Ok. We’ll be collecting all of the tips sent in by our readers (and we can’t wait to learn from you all,) and with the help of our Simple-Talk editors, we will publish and distribute your combined and documented knowledge as a free, community-created, professionally typeset eBook. You will naturally be credited by name / pseudonym / twitter handle / GitHub username / StackOverflow profile / Whatever, as the clearly ingenious author of hot performance tips. The Not-Very-Fine Print Here’s the breakdown: We want to bring together the best application performance knowledge from ASP.NET developers. Closing date for submissions will be 9am GMT, December 4th. Submissions should be made by email – [email protected] Submissions will be judged by a panel of expert judges (who will be revealed soon). The top submission in both the SQL & .NET categories will each win a Microsoft Surface. ALL the tips which make it through the judging process will be polished by Simple-Talk editors, and turned into a professionally typeset eBook, which will be freely available, and promoted alongside the ANTS Performance Profiler tool. Anyone whose entry makes it into the book will be clearly and profusely credited in the method of their choice (or can remain anonymous.) The really REALLY short version Share what you know about ASP.NET application performance for a chance to win a Microsoft Surface, and then get your name credited in a slick eBook with top-notch production values. For more details, see above. We can’t wait to learn from you!

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• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Richard Lefebvre

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011

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• #altnetseattle &ndash; REST Services

  - by GeekAgilistMercenary

  Below are the notes I made in the REST Architecture Session I helped kick off with Andrew. RSS, ATOM, and such needed for better discovery.  i.e. there still is a need for some type of discovery. Difficult is modeling behaviors in a RESTful way.  ??  Invoking some type of state against an object.  For instance in the case of a POST vs. a GET.  The GET is easy, comes back as is, but what about a POST, which often changes some state or something. Challenge is doing multiple workflows with stateful workflows.  How does batch work.  Maybe model the batch as a resource. Frameworks aren’t particularly part of REST, REST is REST.  But point argued that REST is modeled, or part of modeling a state machine of some sort… ? Nothing is 100% reliable w/ REST – comparisons drawn with TCP/IP.  Sufficient probability is made however for the communications, but the idea of a possible failure has to be built into the usage model of REST. Ruby on Rails / RESTfully, and others used.  What were their issues, what do they do.  ATOM feeds, object serialized, using LINQ to XML w/ this.  No state machine libraries. Idempotent areas around REST and single change POST changes are inherent in the architecture. REST – one of the constrained languages is for the interaction w/ the system.  Limiting what can be done on the resources.  - disagreement, there is no agreed upon REST verbs. Sam Ruby – RESTful services.  Expanded the verbs within REST/HTTP pushes you off the web.  Of the existing verbs POST leaves the most up for debate. Robert Reem used Factory to deal with the POST to handle the new state.  The POST identifying what it just did by the return. Different states are put into POST, so that new prospective verbs, without creating verbs for REST/HTTP can be used to advantage without breaking universal clients. Biggest issue with REST services is their lack of state, yet it is also one of their biggest strengths.  What happens is that the client takes up the often onerous task of handling all state, state machines, and other extraneous resource management.  All the GETs, POSTs, DELETEs, INSERTs get all pushed into abstraction.  My 2 cents is that this in a way ends up pushing a huge proprietary burden onto the REST services often removing the point of REST to be simple and to the point. WADL does provide discovery and some state control (sort of?) Statement made, "WADL" isn't needed.  The JSON, XML, or other client side returned data handles this. I then applied the law of 2 feet rule for myself and headed to finish up these notes, post to the Wiki, and figure out what I was going to do next.  For the original Wiki entry check it out here. I will be adding more to this post with a subsequent post.  Please do feel free to post your thoughts and ideas about this, as I am sure everyone in the session will have more for elaboration.

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• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Chris Warner

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011. 

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• Everything You Need to Know About Monitoring Oracle GoldenGate

  - by Irem Radzik

  By Joe deBuzna Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Having over 16 years of database replication experience with 6 of those split between complex Oracle GoldenGate installations across three continents and researching monitoring requirements for both GoldenGate core replication and the GoldenGate monitoring GUIs, I've seen GoldenGate used and monitored in every way conceivable. And definite patterns have emerged. Next week at OpenWorld, on Tuesday Oct 2nd at 5pm please come by to Mascone West-3005 for "Everything you need to know about Monitoring Oracle GoldenGate"session to hear me discuss how GoldenGate customers are monitoring their implementations today, common methods and tricks, what's new in the GUIs, and a what's on the roadmap ahead. As you may have seen in previous blog posts and in our launch webcast we have now Plug-in for Oracle Enterprise Manager in addition to the new Oracle GoldenGate Monitor product. For those of you who won't be at OpenWorld, please check out our Management Pack for Oracle GoldenGate data sheet and Oracle GoldenGate 11gR2 New Features white paper to learn more about the new Oracle GoldenGate 11gR2 release. In this latest release we also have enhanced conflict detection and resolution. It is a cornerstone of any Active-Active database replication solution. And in the latest release we just took ours to the next level with built in optimized resolution routines (no more dependency on sqlexec!). At OpenWorld we have a session CON8557 - Best Practice for Conflict Detection & resolution 3:30-4:30 on Wed Oct 3rd at Mascone West- 3005. Oracle Development Manager Bharath Aleti and I will highlight the most commonly used options and best practices gained from our interaction with numerous customers and consultants. Hope you can join us next week. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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• Recent improvements in Console Performance

  - by loren.konkus

  Recently, the WebLogic Server development and support organizations have worked with a number of customers to quantify and improve the performance of the Administration Console in large, distributed configurations where there is significant latency in the communications between the administration server and managed servers. These improvements fall into two categories: Constraining the amount of time that the Console stalls waiting for communication Reducing and streamlining the amount of data required for an update A few releases ago, we added support for a configurable domain-wide mbean "Invocation Timeout" value on the Console's configuration: general, advanced section for a domain. The default value for this setting is 0, which means wait indefinitely and was chosen for compatibility with the behavior of previous releases. This configuration setting applies to all mbean communications between the admin server and managed servers, and is the first line of defense against being blocked by a stalled or completely overloaded managed server. Each site should choose an appropriate timeout value for their environment and network latency. In the next release of WebLogic Server, we've added an additional console preference, "Management Operation Timeout", to the Console's shared preference page. This setting further constrains how long certain console pages will wait for slowly responding servers before returning partial results. While not all Console pages support this yet, key pages such as the Servers Configuration and Control table pages and the Deployments Control pages have been updated to support this. For example, if a user requests a Servers Table page and a Management Operation Timeout occurs, the table is displayed with both local configuration and remote runtime information from the responding managed servers and only local configuration information for servers that did not yet respond. This means that a troublesome managed server does not impede your ability to manage your domain using the Console. To support these changes, these Console pages have been re-written to use the Work Management feature of WebLogic Server to interact with each server or deployment concurrently, which further improves the responsiveness of these pages. The basic algorithm for these pages is: For each configuration mbean (ie, Servers) populate rows with configuration attributes from the fast, local mbean server Find a WorkManager For each server, Create a Work instance to obtain runtime mbean attributes for the server Schedule Work instance in the WorkManager Call WorkManager.waitForAll to wait WorkItems to finish, constrained by Management Operation Timeout For each WorkItem, if the runtime information obtained was not complete, add a message indicating which server has incomplete data Display collected data in table In addition to these changes to constrain how long the console waits for communication, a number of other changes have been made to reduce the amount and scope of managed server interactions for key pages. For example, in previous releases the Deployments Control table looked at the status of a deployment on every managed server, even those servers that the deployment was not currently targeted on. (This was done to handle an edge case where a deployment's target configuration was changed while it remained running on previously targeted servers.) We decided supporting that edge case did not warrant the performance impact for all, and instead only look at the status of a deployment on the servers it is targeted to. Comprehensive status continues to be available if a user clicks on the 'status' field for a deployment. Finally, changes have been made to the System Status portlet to reduce its impact on Console page display times. Obtaining health information for this display requires several mbean interactions with managed servers. In previous releases, this mbean interaction occurred with every display, and any delay or impediment in these interactions was reflected in the display time for every page. To reduce this impact, we've made several changes in this portlet: Using Work Management to obtain health concurrently Applying the operation timeout configuration to constrain how long we will wait Caching health information to reduce the cost during rapid navigation from page to page and only obtaining new health information if the previous information is over 30 seconds old. Eliminating heath collection if this portlet is minimized. Together, these Console changes have resulted in significant performance improvements for the customers with large configurations and high latency that we have worked with during their development, and some lesser performance improvements for those with small configurations and very fast networks. These changes will be included in the 11g Rel 1 patch set 2 (10.3.3.0) release of WebLogic Server.

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• Cutting Subscriber Churn with Media Intelligence

  - by Oracle M&E

  There's lots of talk in media and entertainment companies about using "big data".  But it's often hard to see through the hype and understand how big data brings benefits in the real world.  How about being able to predict with 92% accuracy which subscribers intend to cancel their subscription - and put in place a renewal strategy to dramatically reduce that churn?  That's what Belgian media company De Persgroep has achieved with Oracle's Media Intelligence solution.  "One of the areas in which we're able to achieve beautiful results using big data is the churn prediction," De Persgroep's CIO Luc Verbist explains in a new Oracle video.  "Based on all the data that we collect on websites and all your behavior, payment behavior and so on, we're able to make a prediction model, which, with an accuracy of 92 percent, is able to predict that you probably won't renew your newspaper, anymore. So our approach to renewal is completely different to the people in that segment than towards the other people. And this has brought us a lot of value and a lot of customers who didn't stop their newspaper where else they would have done so." De Persgroep is using Oracle's Big Data Appliance, along with software from Oracle partner NGDATA to build up a detailed "DNA profile" of each individual customer, based on every interaction, in real time.  This means that any change in behavior - a drop in content consumption, a late subscription payment, a negative social media comment - is captured.  Applying advanced data modeling techniques automatically converts those raw interactions into data with real business meaning - like that customer's risk of churning. The very same data profile - comprising hundreds if individual dimensions - can simultaneously drive targeted marketing campaigns - informing audience about new content that's most relevant and encouraging them to subscribe.  It can power content recommendations and personalization right in the content sites and apps. And it can link directly into digital advertising networks via platforms like Oracle's BlueKai data management platform (DMP), to drive increased advertising CPMs. Using Oracle's Media Intelligence solution enables this across De Persgroep's business - comprising eight newspapers and 25 magazines published in Belgium and The Netherlands, and digital properties including websites with 6m daily unique visitors, along with TV and radio stations. "The company strategy is in fact a customer-centric strategy, so we want to get a 360-view about our customers, about our prospects. And the big data project helped us to achieve that goal," says Verbist. Using Oracle's Big Data Appliance to underpin the solution created huge savings.   "The selection of the Big Data Appliance was quite easy.  It was very quick to install, very easy to install, as well. And it was far cheaper than building our own Hadoop cluster. So it was in fact a non-brainer," Verbist explains. Applying Media Intelligence approach has yielded incredible results for De Persgroep, including: Improved products - with a new understanding of how readers are consuming print and digital content across the day Improved customer segmentation - driving a 6X improvement in customer prospecting and acquisition when contacting a specific segment Having the project up and running in three months And that has led to competitive benefits for De Persgroep, as Luc Verbist explains: "one of the results we saw since we started using big data is that we're able to increase the gap between we as the market leader, and the second [by] more than 20 percent."

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• OTN ArchBeat Top 10 for September 2012

  - by Bob Rhubart

  The results are in... Listed below are the Top 10 most popular items shared via the OTN ArchBeat Facebook Page for the month of September 2012. The Real Architects of Los Angeles - OTN Architect Day - Oct 25 No gossip. No drama. No hair pulling. Just a full day of technical sessions and peer interaction focused on using Oracle technologies in today's cloud and SOA architectures. The event is free, but seating is limited, so register now. Thursday October 25, 2012. 8:00 a.m. – 5:00 p.m. Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Oracle Fusion Middleware Security: Attaching OWSM policies to JRF-based web services clients "OWSM (Oracle Web Services Manager) is Oracle's recommended method for securing SOAP web services," says Oracle Fusion Middleware A-Team member Andre Correa. "It provides agents that encapsulate the necessary logic to interact with the underlying software stack on both service and client sides. Such agents have their behavior driven by policies. OWSM ships with a bunch of policies that are adequate to most common real world scenarios." His detailed post shows how to make it happen. Oracle 11gR2 RAC on Software Defined Network (SDN) (OpenvSwitch, Floodlight, Beacon) | Gilbert Stan "The SDN [software defined network] idea is to separate the control plane and the data plane in networking and to virtualize networking the same way we have virtualized servers," explains Gil Standen. "This is an idea whose time has come because VMs and vmotion have created all kinds of problems with how to tell networking equipment that a VM has moved and to preserve connectivity to VPN end points, preserve IP, etc." H/T to Oracle ACE Director Tim Hall for the recommendation. Process Oracle OER Events using a simple Web Service | Bob Webster Bob Webster's post "provides an example of a simple web service that processes Oracle Enterprise Repository (OER) Events. The service receives events from OER and utilizes the OER REX API to implement simple OER automations for selected event types." Understanding Oracle BI 11g Security vs Legacy Oracle BI 10g | Christian Screen "After conducting a large amount of Oracle BI 10g to Oracle BI 11g upgrades and after writing the Oracle BI 11g book,"says Oracle ACE Christian Screen, "I still continually get asked one of the most basic questions regarding security in Oracle BI 11g; How does it compare to Oracle BI 10g? The trail of questions typically goes on to what are the differences? And, how do we leverage our current Oracle BI 10g security table schema in Oracle BI 11g?" OIM-OAM-OAAM integration using TAP – Request Flow you must understand!! | Atul Kumar Atul Kumar's post addresses "key points and request flow that you must understand" when integrating three Oracle Identity Management product Oracle Identity Management, Oracle Access Management, and Oracle Adaptive Access Manager. Adding a runtime LOV for a taskflow parameter in WebCenter | Yannick Ongena Oracle ACE Yannick Ongena illustrates how to customize the parameters tab for a taskflow in WebCenter. Tips on Migrating from AquaLogic .NET Accelerator to WebCenter WSRP Producer for .NET | Scott Nelson "It has been a very winding path and this blog entry is intended to share both the lessons learned and relevant approaches that led to those learnings," says Scott Nelson. "Like most journeys of discovery, it was not a direct path, and there are notes to let you know when it is practical to skip a section if you are in a hurry to get from here to there." 15 Lessons from 15 Years as a Software Architect | Ingo Rammer In this presentation from the GOTO Conference in Copenhagen, Ingo Rammer shares 15 tips regarding people, complexity and technology that he learned doing software architecture for 15 years. WebCenter Content (WCC) Trace Sections | ECM Architect ECM Architect Kevin Smith shares a detailed technical post covering WebCenter Content (WCC) Trace Sections. Thought for the Day "Eventually everything connects - people, ideas, objects. The quality of the connections is the key to quality per se." — Charles Eames (June 17, 1907 – August 21, 1978) Source: SoftwareQuotes.com

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• Abstraction, Politics, and Software Architecture

  Abstraction can be defined as a general concept and/or idea that lack any concrete details. Throughout history this type of thinking has led to an array of new ideas and innovations as well as increased confusion and conspiracy. If one was to look back at our history they will see that abstraction has been used in various forms throughout our past. When I was growing up I do not know how many times I heard politicians say “Leave no child left behind” or “No child left behind” as a major part of their campaign rhetoric in regards to a stance on education. As you can see their slogan is a perfect example of abstraction because it only offers a very general concept about improving our education system but they do not mention how they would like to do it. If they did then they would be adding concrete details to their abstraction thus turning it in to an actual working plan as to how we as a society can help children succeed in school and in life, but then they would not be using abstraction. By now I sure you are thinking what does abstraction have to do with software architecture. You are valid in thinking this way, but abstraction is a wonderful tool used in information technology especially in the world of software architecture. Abstraction is one method of extracting the concepts of an idea so that it can be understood and discussed by others of varying technical abilities and backgrounds. One ways in which I tend to extract my architectural design thoughts is through the use of basic diagrams to convey an idea for a system or a new feature for an existing application. This allows me to generically model an architectural design through the use of views and Unified Markup Language (UML). UML is a standard method for creating a 4+1 Architectural View Models. The 4+1 Architectural View Model consists of 4 views typically created with UML as well as a general description of the concept that is being expressed by a model. The 4+1 Architectural View Model: Logical View: Models a system’s end-user functionality. Development View: Models a system as a collection of components and connectors to illustrate how it is intended to be developed.  Process View: Models the interaction between system components and connectors as to indicate the activities of a system. Physical View: Models the placement of the collection of components and connectors of a system within a physical environment. Recently I had to use the concept of abstraction to express an idea for implementing a new security framework on an existing website. My concept would add session based management in order to properly secure and allow page access based on valid user credentials and last user activity.  I created a basic Process View by using UML diagrams to communicate the basic process flow of my changes in the application so that all of the projects stakeholders would be able to understand my idea. Additionally I created a Logical View on a whiteboard while conveying the process workflow with a few stakeholders to show how end-user will be affected by the new framework and gaining additional input about the design. After my Logical and Process Views were accepted I then started on creating a more detailed Development View in order to map how the system will be built based on the concept of components and connections based on the previously defined interactions. I really did not need to create a Physical view for this idea because we were updating an existing system that was already deployed based on an existing Physical View. What do you think about the use of abstraction in the development of software architecture? Please let me know.

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• ArchBeat Link-o-Rama Top 10 - September 16-22, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared on the OTN ArchBeat Facebook Page for the week of September 16-22, 2012. The Real Architects of LA: OTN Architect Day in Los Angeles - Oct 25No gossip. No drama. No hair pulling. Just a full day of technical sessions and peer interaction focused on using Oracle technologies in today's cloud and SOA architectures. The event is free, but seating is limited, so register now. Thursday October 25, 2012. 8:00 a.m. – 5:00 p.m. Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. OIM-OAM-OAAM integration using TAP – Request Flow you must understand!! | Atul KumarAtul Kumar's post addresses "key points and request flow that you must understand" when integrating three Oracle Identity Management product Oracle Identity Management, Oracle Access Management, and Oracle Adaptive Access Manager. Cloud, automation drive new growth in SOA governance market | ZDNet "SOA governance tools and processes learned over the past decade are now underpinning cloud projects as they scale across enterprises," reports Joe McKendrick. But there remains a lack of understanding about SOA Governance. DevOps Basics: Track Down High CPU Thread with ps, top and the new JDK7 jcmd Tool | Frank Munz "The approach is very generic and works for WebLogic, Glassfish or any other Java application," say Frank Munz. "UNIX commands in the example are run on CentOS, so they will work without changes for Oracle Enterprise Linux or RedHat. Creating the thread dump at the end of the video is done with the jcmd tool from JDK7." Frank has captured the process in the posted video. Oracle OpenWorld 2012 Hands-on Lab: "Leading Your Everyday Application Integration Projects with Enterprise SOA" Yet another session to squeeze into your already-jammed Oracle OpenWorld schedule. This hands-on lab focuses on how "Oracle Enterprise Repository, Oracle Application Integration Architecture (AIA) Foundation Pack, and Oracle SOA Suite work together to help you drive your enterprisewide integration projects." Loving VirtualBox 4.2… | The ORACLE-BASE Blog Is it wrong for a man to love a technology? Oracle ACE Director Tim Hall has several very good reasons for his feelings… ADF Create and CreateInsert Operations for ADF Table | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis answers the question, "What operation is best to use to insert a new row into an ADF table, Create or CreateInsert?" Fault Handling Slides and Q&A | Ronald van Luttikhuizen Oracle ACE Director Ronald van Luttikhuizen shares the slides and a Q&A transcript from a presentation he and fellow ACE Director Guido Schmutz gave at the recent Oracle OpenWorld and JavaOne preview event organized by AMIS Technology. Why IT is a profession in 'flux' | ZDNet I usuallly don't post two items from the same person in one day, but this post from ZDNet blogger Joe McKendrick deals with some critical issues affecting those in IT. As McKendrick puts it: "IT professionals are under considerable pressure to deliver more value to the business, versus being good at coding and testing and deploying and integrating." Running RichFaces on WebLogic 12c | Markus Eisele "With all the JMS magic and the different provider checks in the showcase this has become some kind of a challenge to simply build and deploy it," says Oracle ACE Director Markus Eisele. His detailed post will help you to meet that challenge. Thought for the Day "Less is more." — Ludwig Mies van der Rohe (March 27, 1886 – August 17, 1969) Source: BrainyQuote.com

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• ArchBeat Link-o-Rama for October 14-20, 2012

  - by Bob Rhubart

  The Top 10 items shared on the OTN ArchBeat Facebook page for the week of October 14-21, 2012. Panel: On the Impact of Software | InfoQ Les Hatton (Oakwood Computing Associates), Clive King (Oracle), Paul Good (Shell), Mike Andrews (Microsoft) and Michiel van Genuchten (moderator) discuss the impact of software engineering on our lives in this panel discussion recorded at the Computer Society Software Experts Summit 2012. ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Learn how ResCare solves content lifecycle challenges with Oracle WebCenter. Speakers: Joe Lichtefeld, VP of Application Services & PMO, ResCare Wayne Boerger, Product Manager, TEAM Informatics Doug Thompson, EVP Global Development, TEAM Informatics Date: Tuesday, October 30, 2012 Time: 10:00 a.m. PT / 1:00 p.m. ET WebLogic Server 11gR1 Interactive Quick Reference "The WebLogic Server 11gR1 Administration interactive quick reference," explains Juergen Kress, "is a multimedia tool for various terms and concepts used in WebLogic Server architecture. This tool is available for administrators for online or offline use. This is built as a multimedia web page which provides descriptions of WebLogic Server Architectural components, and references to relevant documentation. This tool offers valuable reference information for any complex concept or product in an intuitive and useful manner." Oracle ACE Directors Nordic Tour 2012 : Venues and BI Presentations | Mark Rittman Oracle ACE Director Mark Rittman shares information on the Oracle ACE Director Tour, as the community leaders make their way through the land of the midnight sun, with events in Copenhagen, Stockholm, Oslo and Helsinki. Mobile Apps for EBS | Capgemini Oracle Blog Capgemini solution architect Satish Iyer breifly describes how Oracle ADF and Oracle SOA Suite can be used to fill the gap in mobile applications for Oracle EBS. Introducing the New Face of Fusion Applications | Misha Vaughan Oracle ACE Directors Debra Lilly and Floyd Teter have already blogged about the the new face of Oracle Fusion Applications. Now Applications User Experience Architect Misha Vaughan shares a brief overview of how the Oracle Applications User Experience (UX) team developed the new look. BPM 11g - Dynamic Task Assignment with Multi-level Organization Units | Mark Foster "I've seen several requirements to have a more granular level of task assignment in BPM 11g based on some value in the data passed to the process," says Fusion Middleware A-Team architect Mark Foster. "Parametric Roles is normally the first port of call to try to satisfy this requirement, but in this blog we will show how a lot of use-cases can be satisfied by the easier to implement and flexible Organization Unit." OTN Architect Day Los Angeles - Oct 25 Oracle Technology Network Architect Day in Los Angeles happens in one week. Register now to make sure you don't miss out on a rich schedule of expert technical sessions and peer interaction covering the use of Oracle technologies in cloud computing, SOA, and more. Even better: it's all free. When: October 25, 2012, 8:30am - 5:00pm. Where: Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Oracle VM VirtualBox 4.2.2 released | Oracle's Virtualization Blog The Fat Bloke weighs in with a short post with information on where you can find information and the download for the latest VirtualBox release. Advanced Oracle SOA Suite #OOW 2012 SOA Presentations The Oracle SOA Product Management team has compiled a complete list of all twelve of their Oracle SOA Suite presentations from Oracle OpenWorld 2012, with links to the slide decks. Thought for the Day "Software: do you write it like a book, grow it like a plant, accrete it like a pearl, or construct it like a building?" — Jeff Atwood Source: softwarequotes.com

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• Windows Azure Recipe: Consumer Portal

  - by Clint Edmonson

  Nearly every company on the internet has a web presence. Many are merely using theirs for informational purposes. More sophisticated portals allow customers to register their contact information and provide some level of interaction or customer support. But as our understanding of how consumers use the web increases, the more progressive companies are taking advantage of social web and rich media delivery to connect at a deeper level with the consumers of their goods and services. Drivers Cost reduction Scalability Global distribution Time to market Solution Here’s a sketch of how a Windows Azure Consumer Portal might be built out: Ingredients Web Role – this will host the core of the solution. Each web role is a virtual machine hosting an application written in ASP.NET (or optionally php, or node.js). The number of web roles can be scaled up or down as needed to handle peak and non-peak traffic loads. Database – every modern web application needs to store data. SQL Azure databases look and act exactly like their on-premise siblings but are fault tolerant and have data redundancy built in. Access Control (optional) – if identity needs to be tracked within the solution, the access control service combined with the Windows Identity Foundation framework provides out-of-the-box support for several social media platforms including Windows LiveID, Google, Yahoo!, Facebook. It also has a provider model to allow integration with other platforms as well. Caching (optional) – for sites with high traffic with lots of read-only data and lists, the distributed in-memory caching service can be used to cache and serve up static data at higher scale and speed than direct database requests. It can also be used to manage user session state. Blob Storage (optional) – for sites that serve up unstructured data such as documents, video, audio, device drivers, and more. The data is highly available and stored redundantly across data centers. Each entry in blob storage is provided with it’s own unique URL for direct access by the browser. Content Delivery Network (CDN) (optional) – for sites that service users around the globe, the CDN is an extension to blob storage that, when enabled, will automatically cache frequently accessed blobs and static site content at edge data centers around the world. The data can be delivered statically or streamed in the case of rich media content. Training Labs These links point to online Windows Azure training labs where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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• Chalk Talk with John: How Does SOA Add Value to Your Enterprise?

  - by John Brunswick

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} In this episode of Chalk Talk with John we revisit our town of Middleware Fields from What Does User Experience Mean to You? to look at demystifying the business value of SOA. Middleware fields is an extremely eco-conscious community and has been trying to setup a commuting program for their employees. Though a good idea, they soon run into challenges ensuring that people are able to use the commuting services easily.  Take a look below to see how SOA is like a transit pass for your enterprise and how it addresses common issues you may have with your enterprise systems. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} About me: Hi, I am John Brunswick, an Oracle Enterprise Architect. As an Oracle Enterprise Architect, I focus on the alignment of technical capabilities in support of business vision and objectives, as well as the overall business value of technology.  Before coming to Oracle, I was a Practice Manager within BEA System's Business Interaction Division consulting organization, orchestrating enterprise systems in support of line of business goals. Follow me on Twitter and visit my site for Oracle Fusion Middleware related tips.

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• JavaOne User Group Sunday

  - by Tori Wieldt

  Before any "official" sessions of JavaOne 2012, the Java community was already sizzling. User Group Sunday was a great success, with several sessions offered by Java community members for anyone wanting to attend. Sessions were both about Java and best practices for running a JUG. Technical sessions included "Autoscaling Web Java Applications: Handle Peak Traffic with Zero Downtime and Minimized Cost,"  "Using Java with HTML5 and CSS3," and "Gooey and Sticky Bits: Everything You Ever Wanted to Know About Java." Several sessions were about how to start and run a JUG, like "Getting Speakers, Finding Sponsors, Planning Events: A Day in the Life of a JUG" and "JCP and OpenJDK: Using the JUGs’ “Adopt” Programs in Your Group." Badr ElHouari and Faiçal Boutaounte presented the session "Why Communities Are Important and How to Start One." They used the example of the Morocco JUG, which they started. Before the JUG, there was no "Java community," they explained. They shared their best practices, including: have fun, enjoy what you are doing get a free venue to have regular meetings, a University is a good choice run a conference, it gives you visibility and brings in new members students are a great way to grow a JUG Badr was proud to mention JMaghreb, a first-time conference that the Morocco JUG is hosting in November. They have secured sponsors and international speakers, and are able to offer a free conference for Java developers in North Africa. The session also included a free-flowing discussion about recruiters (OK to come to meetings, but not to dominate them), giving out email addresses (NEVER do without permission), no-show rates (50% for free events) and the importance of good content (good speakers really help!). Trisha Gee, member of the London Java Community (LJC) was one of the presenters for the session "Benefits of Open Source." She explained how open sourcing the LMAX Disruptor (a high performance inter-thread messaging library) gave her company LMAX several benefits, including more users, more really good quality new hires, and more access to 3rd party companies. Being open source raised the visibility of the company and the product, which was good in many ways. "We hired six really good coders in three months," Gee said. They also got community contributors for their code and more cred with technologists. "We had been unsuccessful at getting access to executives from other companies in the high-performance space. But once we were open source, the techies at the company had heard of us, knew our code was good, and that opened lots of doors for us." So, instead of "giving away the secret sauce," by going open source, LMAX gained many benefits. "It was a great day," said Bruno Souza, AKA The Brazilian Java Man, "the sessions were well attended and there was lots of good interaction." Sizzle and steak!

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• Understanding the Customer Form in Release 12 from an AR Perspective!!

  - by user793553

  Confused by the Customer Form in Release 12??  Read on, to get some insight into the evolution of this screen, and how it links in with Trading Community Architecture. Historically, the customer data model was owned by Oracle Receivables (AR).  However, as the data model changed and more complex relationships and attributes had to be tracked and monitored, the Trading Community Architecture (TCA) product was created.  All applications within the E-Business suite that require interaction with a customer integrate with TCA. Customer information is no longer stored in the individual applications but rather in a central repository/registry maintained within TCA.  It is important to understand the following entities/concepts stored in TCA: Party: A party is an entity with whom you can have a potential business relationship.  A party can be either a Person or an Organization.  The Party entity is completely independent of any business relationship; this means that a Party can exist even if you have no transactions with it.   The Party is the "umbrella" entity under which you capture all other attributes listed below. Customer: A customer is a party with whom you have an existing business relationship.  From an AR perspective, you can simplify the concepts by thinking of a Customer as a Party. This definition however does not apply to all other applications. In the Oracle Receivables Customer form, the information displayed at the Customer level is from TCA's Party information record. Customer Account (also called Account): An account contains information about how you transact business with a particular customer.  You can create multiple accounts for a customer.  When you create invoices and receipts you associate it to a particular Account of a Customer. Location: A Location is an address.  It is a point in space, typically identified by a street number, a street name, a city, a state or province, a country.  A location is independent of what it is used for - you do not associate a purpose to a location. Party Site: A Party Site is associated to a Party.  It is the location where a party is physically located.  When defining sites for a Party, only one can be an identifying address.  However, you can define other party sites associated to a party. You can define purposes/usage for Party Sites. Account Site: An Account Site is associated to a Customer Account. It is the location associated to the account you are transacting business with. You can define business purposes (also called site uses) for an Account site. Read more about the Customer Workbench in these notes: Doc ID 1436547.1 Oracle Receivables: Understanding the Customer Form in Release 12 Doc ID  1437866.1 Customer Form - Address: Troubleshooting, Known Issues and Patches Doc ID  1448442.1 Oracle Receivables (AR): Customer Workbench Information Center Do you find this type of blog entry useful?  Please add comments to let us know how we can help you more effectively.  Thank you!

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• Chalk Talk with John: What Does User Experience Mean to You?

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Author: John Brunswick The "Chalk Talk with John" series will explore the practical value of Middleware in the context of two fictional communities, shared through analogies aligned to enterprise technology.  This format offers business stakeholders and IT a common language for understanding the benefits of technology in support of their business initiatives, regardless of their current level of technical knowledge. I will endeavor to showcase an episode highlighting business use cases and how technology plays a role in business on a bi-weekly basis. The debut episode highlights the benefits of user experience capabilities supplied by Portal technologies, by juxtaposing the communities of Middleware Fields and Codeaway Valley with regard to the time and effort their residents spend performing everyday tasks.  This comparison provides insight into the benefits of leveraging a common user experience foundation to support the tasks that our employees, customers and partners engage in on a daily basis with our organizations. Take a look and let me know your thoughts! Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} About me: Hi, I am John Brunswick, an Oracle Enterprise Architect. As an Oracle Enterprise Architect, I focus on the alignment of technical capabilities in support of business vision and objectives, as well as the overall business value of technology.  Before coming to Oracle, I was a Practice Manager within BEA System's Business Interaction Division consulting organization, orchestrating enterprise systems in support of line of business goals. Connect with me on Twitter and visit my site for Oracle Fusion Middleware related tips.

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• Apps UX Launches Blueprints for Mobile User Experiences

  - by mvaughan

  By Misha Vaughan, Oracle Applications User ExperienceAt Oracle OpenWorld 2012 this year, the Oracle Applications User Experience (Apps UX) team announced the release of Mobile User Experience Functional Design Patterns. These patterns are designed to work directly with Oracle’s Fusion Middleware, specifically, ADF Mobile.  The Oracle Application Development Framework for mobile users enables developers to build one application that can be deployed to multiple mobile device platforms. These same mobile design patterns provide the guidance for Oracle teams to develop Fusion Mobile expenses. Application developers can use Oracle’s mobile design patterns to design iPhone, Android, or browser-based smartphone applications. We are sharing our mobile design patterns and their baked-in, scientifically proven usability to enable Oracle customers and partners to build mobile applications quickly.A different way of thinking and designing. Lynn Rampoldi-Hnilo, Senior Manager of Mobile User Experiences for Apps UX, says mobile design has to be compelling. “It needs to be optimized for the device, and be visually rich and simple,” she said. “What is really key is that you are designing for a user’s most personal device, the device that they will have with them at all times of the day.”Katy Massucco, director of the overall design patterns site, said: “You need to start with a simplified task flow. Everything should be a natural interaction. The action should be relevant and leveraging the device. It should be seamless.”She suggests that developers identify the essential tasks that a user would want to do while mobile. “They need to understand the user and the context,” she added. ?A sample inline action design patternWhat people are sayingReactions to the release of the design patterns have been positive. Debra Lilley, Oracle ACE Director and Fusion User Experience Advocate (FXA), has already demo’ed Fusion Mobile Expenses widely.  Fellow Oracle Ace Director Ronald van Luttikhuizen, called it a “cool demo by @debralilley of the new mobile expenses app.” FXA member Floyd Teter says he is already cooking up some plans for using mobile design patterns.  We hope to see those ideas at Collaborate or ODTUG in 2013. For another perspective on why user experience is such an important focus for mobile applications, check out this video by John King, Director, and Monty Latiolais, President, both from ODTUG, or the Oracle Development Tools User Group.In a separate interview by e-mail, Latiolais wrote: “I enjoy the fact we can take something that, in the past, has been largely subjective, and now apply to it a scientifically proven look and feel. Trusting Oracle’s UX Design Patterns, the presentation really can become one less thing to worry about. As someone with limited ADF experience, that is extremely beneficial.”?King, who was also interviewed by e-mail, wrote: “User Experience is about making the task at hand as easy and error-free as possible. Oracle's UX labs worked hard to make the User Experience in the new Fusion Applications as good as possible; ADF makes adding tested, consistent, user experiences a declarative exercise by leveraging that work. As we move applications onto mobile platforms, user experience is the driving factor. Customers are "spoiled" by a bevy of fantastic applications, and ours cannot disappoint them. Creating applications that enable users to quickly and effectively accomplish whatever task is at hand takes thought and practice. Developers must become ’power users’ and then create applications that they and their users will love.”

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• Library order is important

  - by Darryl Gove

  I've written quite extensively about link ordering issues, but I've not discussed the interaction between archive libraries and shared libraries. So let's take a simple program that calls a maths library function: #include <math.h int main() { for (int i=0; i<10000000; i++) { sin(i); } } We compile and run it to get the following performance: bash-3.2$ cc -g -O fp.c -lm bash-3.2$ timex ./a.out real 6.06 user 6.04 sys 0.01 Now most people will have heard of the optimised maths library which is added by the flag -xlibmopt. This contains optimised versions of key mathematical functions, in this instance, using the library doubles performance: bash-3.2$ cc -g -O -xlibmopt fp.c -lm bash-3.2$ timex ./a.out real 2.70 user 2.69 sys 0.00 The optimised maths library is provided as an archive library (libmopt.a), and the driver adds it to the link line just before the maths library - this causes the linker to pick the definitions provided by the static library in preference to those provided by libm. We can see the processing by asking the compiler to print out the link line: bash-3.2$ cc -### -g -O -xlibmopt fp.c -lm /usr/ccs/bin/ld ... fp.o -lmopt -lm -o a.out... The flag to the linker is -lmopt, and this is placed before the -lm flag. So what happens when the -lm flag is in the wrong place on the command line: bash-3.2$ cc -g -O -xlibmopt -lm fp.c bash-3.2$ timex ./a.out real 6.02 user 6.01 sys 0.01 If the -lm flag is before the source file (or object file for that matter), we get the slower performance from the system maths library. Why's that? If we look at the link line we can see the following ordering: /usr/ccs/bin/ld ... -lmopt -lm fp.o -o a.out So the optimised maths library is still placed before the system maths library, but the object file is placed afterwards. This would be ok if the optimised maths library were a shared library, but it is not - instead it's an archive library, and archive library processing is different - as described in the linker and library guide: "The link-editor searches an archive only to resolve undefined or tentative external references that have previously been encountered." An archive library can only be used resolve symbols that are outstanding at that point in the link processing. When fp.o is placed before the libmopt.a archive library, then the linker has an unresolved symbol defined in fp.o, and it will search the archive library to resolve that symbol. If the archive library is placed before fp.o then there are no unresolved symbols at that point, and so the linker doesn't need to use the archive library. This is why libmopt needs to be placed after the object files on the link line. On the other hand if the linker has observed any shared libraries, then at any point these are checked for any unresolved symbols. The consequence of this is that once the linker "sees" libm it will resolve any symbols it can to that library, and it will not check the archive library to resolve them. This is why libmopt needs to be placed before libm on the link line. This leads to the following order for placing files on the link line: Object files Archive libraries Shared libraries If you use this order, then things will consistently get resolved to the archive libraries rather than to the shared libaries.

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• OpenWorld: Our (Road) Maps are Looking Good!

  - by Tony Berk

  Wow, only one (or two) days down at Oracle OpenWorld! Are you on overload yet? I'm still trying to figure out how to be in 3 sessions at the same time... I guess everyone needs to prioritize! There was a lot to see in Monday's sessions, especially some great forward-looking roadmap sessions. In case you aren't here or you decided to go to other sessions, this is my quick summary of what I could capture from a couple of the roadmaps: In the Fusion CRM Strategy and Roadmap session, Anthony Lye provided an overview of the Fusion CRM strategy including the key design principles of 3 E's: Easy, Effective and Efficient. After an overview of how Oracle has deployed Fusion CRM internally to 25,000 users worldwide, Anthony discussed the features coming in the next release, the releases in the next 12 months and beyond. I can't detail too much since you haven't read Oracle's Safe Harbor statement, but check out Fusion Tap and look for new features and added functionality for sales prediction, marketing, social and integration with a number of the key Customer Experience products.  In the Oracle RightNow CX Cloud Service Vision and Roadmap session, Chris Hamilton presented the focus areas for the RightNow product. As a result of the large increase in development resources after the acquisition, the RightNow CX team is planning a lot of enhancements to the functionality, infrastructure and integrations. As a key piece of the Oracle Customer Experience (CX) strategy, RightNow will be integrated with Oracle Social Network, Oracle Commerce (ATG and Endeca), Oracle Knowledge, Oracle Policy Automation and, of course, further integration with Fusion Sales and Marketing. Look forward to seeing more on the Virtual Assistant, Smart Interaction Hub and Mobility. In addition to the roadmaps, I was looking forward to hearing from Oracle CRM customers. So, I sat in on two great Siebel customer panels: The Maximizing User Adoption Rates for Siebel Sales and Siebel Partner Relationship Management panel consisted of speakers from CSL Behring, McKesson and Intuit. It was great to get an overview of implementations for both B2B and B2C companies. It was great hearing that all of these companies have more than 1,000 sales users (Intuit has 4,000) and how the 360 degree view of the customer in Siebel is helping these customers improve their customers' experience (CX). They are all great examples of centralized implementations which have standardized processes across the globe and across business units.  Waste Management, Farmers Insurance and the US Citizenship & Immigration Services presented in the Driving Great Customer Experiences with Siebel Service Applications session. Talk about serving large customer bases! Is it possible that Farmers with only 10 million households is the smallest of these 3? All of them provided great examples of how they are improving the customer experience (CX) including 60-70% improvements in efficiency or reducing the number of applications the customer service reps (CSRs) need to use from 10 to 1 (Waste Management) and context aware call transfers to avoid the caller explaining their issue 3 times (USCIS). So that's my wrap up of only 4 sessions from Monday. In between sessions, I stopped by the Oracle DEMOgrounds and CRM Pavilion to visit with a group of great partners and see the products and partner integrations in action. Don't miss a recap of Mark Hurd's Keynote. I can't believe there were another 40+ sessions covering CRM, Fusion, Cloud, etc. that I missed today! Anyone else see any great sessions?

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