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• Any way for ubuntu to use more than one core of i7 cpu on my Asus laptop?

  - by G. He

  Newly installed ubuntu 11.10 on a new Asus U46E laptop. /proc/cpuinfo correctly identified the cpu but shows only one core: processor : 0 vendor_id : GenuineIntel cpu family : 6 model : 42 model name : Intel(R) Core(TM) i7-2640M CPU @ 2.80GHz stepping : 7 cpu MHz : 800.000 cache size : 4096 KB physical id : 0 siblings : 1 core id : 0 cpu cores : 1 apicid : 0 initial apicid : 0 fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc up arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 x2apic popcnt aes xsave avx lahf_lm ida arat epb xsaveopt pln pts dts tpr_shadow vnmi flexpriority ept vpid bogomips : 5587.63 clflush size : 64 cache_alignment : 64 address sizes : 36 bits physical, 48 bits virtual power management: I search here and found the answer to one post suggesting remove boot parameter 'nolapic'. However, on my particular laptop, ubuntu won't boot without this nolapic parameter. Is there anyway for ubuntu correly utility the full cpu power?

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• How do I hide my custom Unity panel indicators from another user account on the same machine?

  - by Inkayacu

  I created a second user account on my machine, making it a "standard" user account. When I log into that account, most of the panel indicators I've added in my own administrator user account show up here as well -- but not all of them (e.g., the cpufreq indicator shows up in both accounts, but the multiload indicator does not show up in the second account). I'd like to prevent everything but the default panel indicators from a fresh Ubuntu install showing up in the second user's panel.

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• Programming habits, patterns, and standards that have developed out of appeal to tradition/by mistake? [closed]

  - by user828584

  Being self-taught, the vast majority of what I know about programming has come from reading other peoples' code on websites like this. I'm starting to wonder if I've developed bad or otherwise pointless habits from other people, or even just made invalid assumptions. For example, in javascript, void 0 is used in a lot of places, and until I saw this, I just assumed it was necessary and that 0 had some significance. Also, the http header, referer is misspelled but hasn't been changed because it would break a lot of applications. Also mentioned in Code Complete 2: The architecture should describe the motivations for all major decisions. Be wary of “we’ve always done it that way” justifications. One story goes that Beth wanted to cook a pot roast according to an award-winning pot roast recipe handed down in her husband’s family. Her husband, Abdul, said that his mother had taught him to sprinkle it with salt and pepper, cut both ends off, put it in the pan, cover it, and cook it. Beth asked, “Why do you cut both ends off?” Abdul said, “I don’t know. I’ve always done it that way. Let me ask my mother.” He called her, and she said, “I don’t know. I’ve always done it that way. Let me ask your grandmother.” She called his grandmother, who said, “I don’t know why you do it that way. I did it that way because it was too big to fit in my pan.” What are some other examples of this?

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• Ubuntu server 11.04 recognize only 1 core instead of 4

  - by Kreker

  I searched for other questions and googled a lot but I don't find a solution for solving this problem. Ubuntu Server 11.04 64bit installed on Dell Poweredge with Intel Xeon X5450. He only recognize 1 of the 4 cores I have. Tried to modify the GRUB config but didn't work. IN the machine BIOS I didn't find anything useful. CPU root@darwin:~# cat /proc/cpuinfo processor : 0 vendor_id : GenuineIntel cpu family : 6 model : 23 model name : Intel(R) Xeon(R) CPU X5450 @ 3.00GHz stepping : 10 cpu MHz : 2992.180 cache size : 6144 KB physical id : 0 siblings : 1 core id : 0 cpu cores : 1 apicid : 0 initial apicid : 0 fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm dca sse4_1 xsave lahf_lm dts tpr_shadow vnmi flexpriority bogomips : 5984.36 clflush size : 64 cache_alignment : 64 address sizes : 38 bits physical, 48 bits virtual power management: GRUB root@darwin:~# cat /etc/default/grub # If you change this file, run 'update-grub' afterwards to update # /boot/grub/grub.cfg. # For full documentation of the options in this file, see: # info -f grub -n 'Simple configuration' GRUB_DEFAULT=0 #GRUB_HIDDEN_TIMEOUT=0 GRUB_HIDDEN_TIMEOUT_QUIET=true GRUB_TIMEOUT=2 GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian` GRUB_CMDLINE_LINUX_DEFAULT="" GRUB_CMDLINE_LINUX="noapic nolapic" #was with acpi=off # Uncomment to enable BadRAM filtering, modify to suit your needs # This works with Linux (no patch required) and with any kernel that obtains # the memory map information from GRUB (GNU Mach, kernel of FreeBSD ...) #GRUB_BADRAM="0x01234567,0xfefefefe,0x89abcdef,0xefefefef" # Uncomment to disable graphical terminal (grub-pc only) #GRUB_TERMINAL=console # The resolution used on graphical terminal # note that you can use only modes which your graphic card supports via VBE # you can see them in real GRUB with the command `vbeinfo' #GRUB_GFXMODE=640x480 # Uncomment if you don't want GRUB to pass "root=UUID=xxx" parameter to Linux #GRUB_DISABLE_LINUX_UUID=true # Uncomment to disable generation of recovery mode menu entries #GRUB_DISABLE_RECOVERY="true" # Uncomment to get a beep at grub start #GRUB_INIT_TUNE="480 440 1" Complete dmesg Too long, posted on pastebin http://pastebin.com/bsKPBhzu

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• What to answer to a customer who asks which one of two equivalent technologies must be used?

  - by MainMa

  As a freelancer, I am often asked by my customers what they must choose between similar elements, neither of which being better than another. Examples: “Do I need my e-commerce website be in PHP or ASP.NET?” “Do I need to host this ordinary web service in Cloud or use an ordinary hosting service?” “Which one is better for my new website: MySQL or Oracle?” etc. There is maybe at most 1% of cases where the choice is relevant, and there is a real, objective reason to use one over another, based on the precise metrics and studies. In all other cases, it doesn't matter at all. It is totally, completely irrelevant, either because there are no implications¹, or because those implications are too small to be taken in account², or, finally, because it's impossible to predict those implications³. If you know one thing and not another one, the answer to those questions is easy: “You can either write the application in C# or Java, both being probably equivalent in your case. Note that I'm a C# developer, so if you choose Java, I would not be able to work on your project and you would need to find another freelancer.” When you know both technologies, you can't answer that. In this case, how to explain to the customer that the question he asks is subject to flamewar and has no real consequences on his project? In other words, how to explain that you've chosen to use one technology rather than an equivalent one for the reasons related to human resources, without giving the impression to be unprofessional or to not care about the project? ¹ Example: Is MySQL better (worse?), performance-wise, compared to Oracle, for a personal website which will be accessed by, oh, let's be optimistic, two people per day? ² Example: for a given project, I was asked to asset if Windows Azure hosting would be cheaper than the hosting of the same application on a well-known ASP.NET hosting provider. The cost revealed to be exactly the same. ³ Example: your customer have an idea of a future application (the idea itself being extremely vague). There is no business plan, no requirements, nothing at all. Just an idea. You are asked if Java is better than C# for this app. What do you answer?

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• What is the single most effective thing you did to improve your programming skills?

  - by Oded

  Looking back at my career and life as a programmer, there were plenty of different ways I improved my programming skills - reading code, writing code, reading books, listening to podcasts, watching screencasts and more. My question is: What is the most effective thing you have done that improved your programming skills? What would you recommend to others that want to improve? I do expect varied answers here and no single "one size fits all" answer - I would like to know what worked for different people. Edit: Wow - what great answers! Keep 'em coming people!!!

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• Why subdomains of Blogspot/WordPress like sites are treated as different domains or sites?

  - by Thedijje

  As I know, maps.google.com or mail.google.com all comes under the same domain and its all are subdomain. Entire web treats these subdomain as the part of main domain and they have same Alexa rank, PageRank and all. But in another hand, take a look on blogspot.com/wordpress.com/webs.com; these are different sites but blogs or websites under those domains are treated as different sites. Its new URL, all have different PageRank and Alexa rank as well. Tts about millions of subdomains under those few domain, have almost similar IP address, hosting and CMS, still why they are called different domains?

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• Is slower performance, of programming languages, really, a bad thing?

  - by Emanuil

  Here's how I see it. There's machine code and it's all that computers needs in order to run something. Computers don't care about programming languages. It doesn't matter to them whether the machine code comes from Perl, Python or PHP. Programming languages don't serve computers. They serve programmers. Some programming languages run slower than others but that's not necessarily because there is something wrong with them. In many cases, it's because they do more things that programmers would otherwise have to do (i.e. memory management) and by doing these things, they are better in what they are supposed to do - serve programmers. So, is slower performance, of programming languages, really, a bad thing?

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• Harmful temptations in programming

  - by gaearon

  Just curious, what kinds of temptations in programming turned out to be really harmful in your projects? Like when you really feel the urge to do something and you believe it's going to benefit the project or else you just trick yourself into believing it is, and after a week you realize you haven't solved any real problems but instead created new ones or, in the best case, pleased your inner beast with no visible impact. Personally, I find it very hard to not refactor bad code. I work with a lot of bad legacy code, and it takes some deep breaths to not touch it when I have no tests to prove my refactoring doesn't not break anything. Another demon for me in user interface, I can literally spend hours changing UI layout just because I enjoy doing it. Sometimes I tell myself I'm working on usability, but the truth is just I love moving buttons around. What are your programming demons, and how do you avoid them?

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• I'm Sick of Web Development - What avenues are open to me ...?

  - by 5arx

  I've been working as a web developer since 1998, mostly with ASP/ASP.Net/C# but began as a Java coder (JSP mostly). Its been fun but now I'm feeling jaded and can see the need for a change. I've considered iOS/Cocoa development and Android development recently (Objective-C looks hard while I'm a former Java developer) but I'm not sure of Career opportunities being proficient in either would afford The incline of the learning curve - I just turned 40 and I know I'm not as sharp or as quick as I once was. Does anyone have any experiences/ opinions/ advice for me? Thanks.

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• Making money from a custom built interpreter?

  - by annoying_squid

  I have been making considerable progress lately on building an interpreter. I am building it from NASM assembly code (for the core engine) and C (cl.exe the Microsoft compiler for the parser). I really don't have a lot of time but I have a lot of good ideas on how to build this so it appeals to a certain niche market. I'd love to finish this but I need to face reality here ... unless I can make some good monetary return on my investment, there is not a lot of time for me to invest. So I ask the following questions to anyone out there, especially those who have experience in monetizing their programs: 1) How easy is it for a programmer to make good money from one design? (I know this is vague but it will be interesting to hear from those who have experience or know of others' experiences). 2) What are the biggest obstacles to making money from a programming design? 3) For the parser, I am using the Microsoft compiler (no IDE) I got from visual express, so will this be an issue? Will I have to pay royalties or a license fee? 4) As far as I know NASM is a 2-clause BSD licensed application. So this should allow me to use NASM for commericial development unless I am missing something? It's good to know these things before launching into the meat and potatoes of the project.

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• I've been told that Exceptions should only be used in exceptional cases. How do I know if my case is exceptional?

  - by tieTYT

  My specific case here is that the user can pass in a string into the application, the application parses it and assigns it to structured objects. Sometimes the user may type in something invalid. For example, their input may describe a person but they may say their age is "apple". Correct behavior in that case is roll back the transaction and to tell the user an error occurred and they'll have to try again. There may be a requirement to report on every error we can find in the input, not just the first. In this case, I argued we should throw an exception. He disagreed, saying, "Exceptions should be exceptional: It's expected that the user may input invalid data, so this isn't an exceptional case" I didn't really know how to argue that point, because by definition of the word, he seems to be right. But, it's my understanding that this is why Exceptions were invented in the first place. It used to be you had to inspect the result to see if an error occurred. If you failed to check, bad things could happen without you noticing. Without exceptions every level of the stack needs to check the result of the methods they call and if a programmer forgets to check in one of these levels, the code could accidentally proceed and save invalid data (for example). Seems more error prone that way. Anyway, feel free to correct anything I've said here. My main question is if someone says Exceptions should be exceptional, how do I know if my case is exceptional?

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• How do I add English-UK thesaurus in LibreOffice?

  - by Chethan S.

  I have been trying to use English-UK thesaurus in LibreOffice but so far cannot get it to work. I have installed mythes-en-us as only it was available in repos. As suggested in some forums I searched for openoffice.org thesaurus, but again US version was available. As a result I can't enable thesaurus when I choose English UK: As instructed elsewhere I tried this: cd /usr/share/myspell/dicts sudo ln -s th_en_US_v2.dat th_en_GB_v2.dat sudo ln -s th_en_US_v2.idx th_en_GB_v2.idx Still the result is same as shown in above screenshots. What can be done now?

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• Motivation Problems, Middle School Programmer [closed]

  - by Anonymous

  I'm in middle school at the moment and have been programming for about a year and a half. I mostly work with Python and Ruby, and am currently learning Rails. I know, you can never learn enough, it takes a looong time to master a subject, but I feel like I don't have much left to learn :(. I've learned many concepts in Python, learned basically the whole std lib and have written a ton of programs, same with Ruby. In Ruby I've also done a lot of metaprogramming. After I've learned all the concepts, and written a lot of programs, there is nothing really left for me to do! What can I do, now that I've learned all the concepts, and written some programs? I can't get a job working with real developers, and the programming camp I went to last year was far too easy.

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• Looking for a real-world example illustrating that composition can be superior to inheritance

  - by Job

  I watched a bunch of lectures on Clojure and functional programming by Rich Hickey as well as some of the SICP lectures, and I am sold on many concepts of functional programming. I incorporated some of them into my C# code at a previous job, and luckily it was easy to write C# code in a more functional style. At my new job we use Python and multiple inheritance is all the rage. My co-workers are very smart but they have to produce code fast given the nature of the company. I am learning both the tools and the codebase, but the architecture itself slows me down as well. I have not written the existing class hierarchy (neither would I be able to remember everything about it), and so, when I started adding a fairly small feature, I realized that I had to read a lot of code in the process. At the surface the code is neatly organized and split into small functions/methods and not copy-paste-repetitive, but the flip side of being not repetitive is that there is some magic functionality hidden somewhere in the hierarchy chain that magically glues things together and does work on my behalf, but it is very hard to find and follow. I had to fire up a profiler and run it through several examples and plot the execution graph as well as step through a debugger a few times, search the code for some substring and just read pages at the time. I am pretty sure that once I am done, my resulting code will be short and neatly organized, and yet not very readable. What I write feels declarative, as if I was writing an XML file that drives some other magic engine, except that there is no clear documentation on what the XML should look like and what the engine does except for the existing examples that I can read as well as the source code for the 'engine'. There has got to be a better way. IMO using composition over inheritance can help quite a bit. That way the computation will be linear rather than jumping all over the hierarchy tree. Whenever the functionality does not quite fit into an inheritance model, it will need to be mangled to fit in, or the entire inheritance hierarchy will need to be refactored/rebalanced, sort of like an unbalanced binary tree needs reshuffling from time to time in order to improve the average seek time. As I mentioned before, my co-workers are very smart; they just have been doing things a certain way and probably have an ability to hold a lot of unrelated crap in their head at once. I want to convince them to give composition and functional as opposed to OOP approach a try. To do that, I need to find some very good material. I do not think that a SCIP lecture or one by Rich Hickey will do - I am afraid it will be flagged down as too academic. Then, simple examples of Dog and Frog and AddressBook classes do not really connivence one way or the other - they show how inheritance can be converted to composition but not why it is truly and objectively better. What I am looking for is some real-world example of code that has been written with a lot of inheritance, then hit a wall and re-written in a different style that uses composition. Perhaps there is a blog or a chapter. I am looking for something that can summarize and illustrate the sort of pain that I am going through. I already have been throwing the phrase "composition over inheritance" around, but it was not received as enthusiastically as I had hoped. I do not want to be perceived as a new guy who likes to complain and bash existing code while looking for a perfect approach while not contributing fast enough. At the same time, my gut is convinced that inheritance is often the instrument of evil and I want to show a better way in a near future. Have you stumbled upon any great resources that can help me?

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• Is there a phrase or word to describe an algorithim or programme is complete in that given any value for its arguments there is a predictable outcome?

  - by Mrk Mnl

  Is there a phrase to describe an algorithim or programme is complete in that given any possible value for its arguments there is a predicatable outcome? i.e. all the ramifications have been considered whatever the context? A simple example would be the below function: function returns string get_item_type(int type_no) { if(type_no < 10) return "hockey stick" else if (type_no < 20) return "bulldozer" else return "unknown" } (excuse the dismal pseudo code) No matter what number is supplied all possibiblites are catered for. My question is: is there a word to fill the blank here: "get_item_type() is ______ complete" ? (The answer is not Turing Complete - that is something quite different - but I annoyingly always think of something as "Turing Complete" when I am thinking of the above).

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• How to use uTouch on multitouch-enabled touchpads?

  - by Freddi

  I currently have a Synaptics touchpad with only few classic multitouch features (2 finger scroll, right click). By installing the uTouch testing suite, I saw that it doesn't accept my touchpad as input device. I want to buy a newer notebook and would like to benefit of uTouch features (window management, swipe, pinch, rotate). Does uTouch only work on touchscreens or also on touchpads? What requirements should I take into account when choosing a new notebook?

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• Why appending to a list in Scala should have O(n) time complexity?

  - by Jubbat

  I am learning Scala at the moment and I just read that the execution time of the append operation for a list (:+) grows linearly with the size of the list. Appending to a list seems like a pretty common operation. Why should the idiomatic way to do this be prepending the components and then reversing the list? It can't also be a design failure as implementation could be changed at any point. From my point of view, both prepending and appending should be O(1). Is there any legitimate reason for this?

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• Preferred lambda syntax?

  - by Roger Alsing

  I'm playing around a bit with my own C like DSL grammar and would like some oppinions. I've reserved the use of "(...)" for invocations. eg: foo(1,2); My grammar supports "trailing closures" , pretty much like Ruby's blocks that can be passed as the last argument of an invocation. Currently my grammar support trailing closures like this: foo(1,2) { //parameterless closure passed as the last argument to foo } or foo(1,2) [x] { //closure with one argument (x) passed as the last argument to foo print (x); } The reason why I use [args] instead of (args) is that (args) is ambigious: foo(1,2) (x) { } There is no way in this case to tell if foo expects 3 arguments (int,int,closure(x)) or if foo expects 2 arguments and returns a closure with one argument(int,int) - closure(x) So thats pretty much the reason why I use [] as for now. I could change this to something like: foo(1,2) : (x) { } or foo(1,2) (x) -> { } So the actual question is, what do you think looks best? [...] is somewhat wrist unfriendly. let x = [a,b] { } Ideas?

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• What would be a good topic for research on "edge of multiple processors / computers programming" topic?

  - by Kabumbus

  This is a subjective discussion so we can express our dreams and hopes here. A "topic" must be like a task with point to have as end result a software poduct. A "topic" must be mainly about "Software engineering", "Algorithm and data structure concepts" and perhaps "Design patterns". I mean let us try to look what is not already there? What can be developed in fiew month and give a breakthrue / start a new leap / show somethig not realized before in science of f multiple computers programming? What i see is already there: LAN / wire and other infrastractural programms for connecting on device level MPI/ Bit torrent/Jabber protocols / APIs / servers for messaging on top Boost and analogs on evry OS in most languages for multithreading there are lots of CUDA like on computer frameworks for fast calculating on computers GPUs What I personally do not see out there is a crossplatform framework for multiple processes interaction. Meaning one that would allow easy creation of multyple processes running in paralell inside one hoster app on one machine. In level not harder than needed for threads creation (so no seprate server apps - just one lib doing it all) Is there ny such lib and what can you propose for research topic?

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• Why don't languages include implication as a logical operator?

  - by Maciej Piechotka

  It might be a strange question, but why there is no implication as a logical operator in many languages (Java, C, C++, Python Haskell - although as last one have user defined operators its trivial to add it)? I find logical implication much clearer to write (particularly in asserts or assert-like expressions) then negation with or: encrypt(buf, key, mode, iv = null) { assert (mode != ECB --> iv != null); assert (mode == ECB || iv != null); assert (implies(mode != ECB, iv != null)); // User-defined function }

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• MacBookPro 7,1 can only see one cpu

  - by gozzilli

  On a MacBookPro 7,1 running ubuntu 11.10, System monitor only sees 1 core (instead of 2). cat /proc/cpuinfo | grep 'cpu cores' also gives: cpu cores : 1 I followed this guide and added acpi_apic_instance=2 to the line with GRUB_CMDLINE_LINUX_DEFAULT, but that doesn't seem to change the situation. What can I do? I'm using rEFIt, installed under MacOS, and running in dual boot with MacOS. After the rEFIT menu, I'm still presented with the GRUB menu (I'm assuming that's normal). I saw similar posts on this matter, but could not fix my problem with what they suggested. EDIT: With the method mentioned above the computer runs sometimes with 1 core and other times with 2. Why is that? How can it be fixed?

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• How to make a queue switches from FIFO mode to priority mode?

  - by enzom83

  I would like to implement a queue capable of operating both in the FIFO mode and in the priority mode. This is a message queue, and the priority is first of all based on the message type: for example, if the messages of A type have higher priority than the messages of the B type, as a consequence all messages of A type are dequeued first, and finally the messages of B type are dequeued. Priority mode: my idea consists of using multiple queues, one for each type of message; in this way, I can manage a priority based on the message type: just take first the messages from the queue at a higher priority and progressively from lower priority queues. FIFO mode: how to handle FIFO mode using multiple queues? In other words, the user does not see multiple queues, but it uses the queue as if it were a single queue, so that the messages leave the queue in the order they arrive when the priority mode is disabled. In order to achieve this second goal I have thought to use a further queue to manage the order of arrival of the types of messages: let me explain better with the following code snippet. int NUMBER_OF_MESSAGE_TYPES = 4; int CAPACITY = 50; Queue[] internalQueues = new Queue[NUMBER_OF_MESSAGE_TYPES]; Queue<int> queueIndexes = new Queue<int>(CAPACITY); void Enqueue(object message) { int index = ... // the destination queue (ie its index) is chosen according to the type of message. internalQueues[index].Enqueue(message); queueIndexes.Enqueue(index); } object Dequeue() { if (fifo_mode_enabled) { // What is the next type that has been enqueued? int index = queueIndexes.Dequeue(); return internalQueues[index].Dequeue(); } if (priority_mode_enabled) { for(int i=0; i < NUMBER_OF_MESSAGE_TYPES; i++) { int currentQueueIndex = i; if (!internalQueues[currentQueueIndex].IsEmpty()) { object result = internalQueues[currentQueueIndex].Dequeue(); // The following statement is fundamental to a subsequent switching // from priority mode to FIFO mode: the messages that have not been // dequeued (since they had lower priority) remain in the order in // which they were queued. queueIndexes.RemoveFirstOccurrence(currentQueueIndex); return result; } } } } What do you think about this idea? Are there better or more simple implementations?

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• How do I use an API?

  - by GRardB

  Background I have no idea how to use an API. I know that all APIs are different, but I've been doing research and I don't fully understand the documentation that comes along with them. There's a programming competition at my university in a month and a half that I want to compete in (revolved around APIs) but nobody on my team has ever used one. We're computer science majors, so we have experience programming, but we've just never been exposed to an API. I tried looking at Twitter's documentation, but I'm lost. Would anyone be able to give me some tips on how to get started? Maybe a very easy API with examples, or explaining essential things about common elements of different APIs? I don't need a full-blown tutorial on Stack Overflow; I just need to be pointed in the right direction. Update The programming languages that I'm most fluent in are C (simple text editor usually) and Java (Eclipse). In an attempt to be more specific with my question: I understand that APIs (and yes, external libraries are what I was referring to) are simply sets of functions. Question I guess what I'm trying to ask is how I would go about accessing those functions. Do I need to download specific files and include them in my programs, or do they need to be accessed remotely, etc.?

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• Designing call center applications, what to consider.

  - by Espen Schulstad

  We have customers calling in to place orders. What sort of considerations should I make when building a call center application. Speed is a factor here. We had a powerbuilder application that was extremly fast for a trained user. We want to have the same sort of speed in our new production system. So some thoughts I've made are: Hotkeys are important. Is it faster to use a "wizard", step by step, or should I try to place everything important about the order logically on one sceen and have another screen where you do all searches, pertinent for that order?

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