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  • CVE-2008-3529 Buffer overflow vulnerability in libxml2

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2008-3529 Improper Restriction of Operations within the Bounds of a Memory Buffer vulnerability 10.0 libxml2 Solaris 10 SPARC: 125731-07 X86: 125732-07 Solaris 9 Contact Support This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Oracle E-Business Suite: Great for Small and Medium Size Organizations

    RedDOT is a 100% employee owned business with sales revenues in the 100 million dollar range. They use Oracle E-Business Suite to manage their Financials, Purchasing, Manufacturing, Sales and Suppliers. One of the interesting things about this company is that they run their entire I.T. operation with a staff of four, which not only includes Oracle, but the corporate desktop (Microsoft Enterprise User), Parametric Technology Pro Engineer Suite, web services and security, e-business web site and telephones. They not only support Seattle, but operations in Memphis, TN, Ipswich, UK, and Shanghai.

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  • Offshore Outsourcing Company in India

    Offshore outsourcing services in India are today looked upon as a value enhancer that helps organizations to prune their operations at a low cost vantage. Big companies outsource their software appli... [Author: John Anthony - Web Design and Development - June 17, 2010]

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  • CVE-2011-4128 Buffer Overflow vulnerability in gnutls

    - by Umang_D
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2011-4128 Improper Restriction of Operations within the Bounds of a Memory Buffer vulnerability 4.3 gnutls Solaris 11 11/11 SRU 12.4 This notification describes vulnerabilities fixed in third-party components that are included in Oracle's product distributions.Information about vulnerabilities affecting Oracle products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Value Chain Execution E-Book

    - by John Murphy
    Taking a smart approach to logistics – from streamlining transport networks and global trade management, to optimizing everyday warehouse operations – can simultaneously reduce costs and maximize competitive advantage.Download your exclusive Oracle e-book, Oracle Value Chain Execution: Reinventing Logistics Excellence, to learn why our world-leading, unified solution is relied on by market-leading companies across the planet.Discover how it can help you: Drive business agility, scalability and innovation Reduce costs and increase efficiency Enhance visibility, productivity and inventory accuracy Simplify compliance and mitigate risk Measure and boost customer satisfaction See what reinventing logistics excellence could mean for your organization.

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  • Need personal advice on how to get out of a company..

    - by SOfan
    Hi, I am an SO user since past 6 months and this is the first time I am turning to SO for personal help. I have asked technical questions before with my real ID. I am stuck inside a service based IT company for the past one year and haven't been able to decide if to leave it, when to leave it and how to leave it. I had taken 2 weeks LWP on medical reason roughly at end of 1 year and then soon after reporting, I applied for 2 months more LWP (on medical/personal ground) with the intention of working on my health,take up a hobby class to ward off depression,pessimism, to have some fun in life, and to look for a job which I really would be excited about - that interests me and which matches with my strength. My leave starts from this Monday. So in any case, I had hard set in mind that I will leave the company after I join them back hopefully with some job offer already in hand (after figuring out what I want do). Neither I can stand the past project,past colleagues,company, HR, pathetically low salary. But if I really listen to my heart, I don't want to have to go back to that office after my sabbatical and again have to see those people. I will have to resign it after my sabbatical ends. Then HR people perhaps wont like it, may even accuse me on face or behind back that primary purpose of my leave must have been to hunt for a better job and I lied about medical and person reasons. Also, if they get nasty and force me to serve 2 months notice period. There is no way I see myself after sabbatical resuming in old project or starting new work. It will be a pain. Since they have already approved 2 months leave and stuff, ideally if they want, they should be just able to relieve me right on the next day after I join back. But, I don't know if they want to get nasty, will they mention about my 2 months sabbatical leave in my experience letter or more scary, the term medical/personal reason. I have hard earned my experience here, have worked against my will, mostly it has been painful and slogged like anything, because I realize the importance of work experience in IT industry. I don't have greed to have those 2 months included extra in my experience letter, but I don't want to mess up with my experience letter in a way which makes my next employer ask question, get suspicious, or be wary if I have any medical reason going on. Being an emotional,moody person or somebody who can't be in an environment, once my mind and heart starts hating it. I think it perhaps is best, if I resign on Monday itself telling them (in polite manner) something that look I took sabbatical for some reason but I don't want to resume working in the company after my sabbatical ends. So please accept my resignation. Now tell me what you want to do about my leave request, my notice period and when you are willing to relieve me. What should I write and how? Some background: I am working in an IT company in India.I am overqualified in the company. It is grossly underpaying me. My education qualifications far exceed anyone's in the whole company being a CS undergrad as well as a CS grad. I joined this company after finishing the grad. I had self-doubts about my skills and interest as a programmer. I like doing research oriented work, though didn't have any particular success during grad. My life here has been very hectic. The project containing many many sub-projects has kept me on my toes and I have never really liked the work. I have been playing against my strength. Also the company strict internet usage policy (you can't read gmails, can't browse any non-work related sites not even news). When working for a client, from the machine we can't even check company related emails.For this one has to go to kiosk like 5 machines in a small room etc. Most of the times those machines are not available, so it was not unusual to keep making rounds to these kiosk machines to check company emails, browse company related emails etc.So it was not so easy to keep in touch with company related basic affairs for a not particular careful person. Things like this which are new to me, make me feel restricted. I am an undecisive person with a sense of failure, self-doubt, not meeting up unrealistic expectation. Somewhere at back of mind, I envy my classmates who make a smooth transition from company to company without causing any gap in their resume. I on other hand have gaps in resume. I get tired after working in a place for sometime. problem with colleagues in general. I am not particular great with people, have few friends, not known for a fun nature, rather serious, scholar. I am not a typical conventional female. I think females are usually more disciplined. But I am not so. I reach office late (though after informing manager). I don't want to blame them entirely, because from my past, it is not unusual for me to get undecisive on things. Also I had doubts about my ability as researched and to succeed there. of building a relationship in a group, to have something to talk about, newspaper. I get cut-off from people. peer pressure. I make blunders in coding, lose patience. Consciously or unconsciously I feel contempt for people here, work here, environment here. I have doubts that either I go to a place which does innovation, does research oriented work, product biggies, have great motivated people, have competent people passionate about products they are building. But then I also doubt my ability to survive there. I have identified that an idea job for me would be 4 days a week, a high salary job. When among people in company/team, I can't think much. I need some time at home to read good authentic books written in good style on what work I am doing.So that I am comfortable with my understanding of work. I get into pressure easily under deadline and need 5th day to cool myself off. I took for 2 weeks leave, because each day was hell for me. May be the depression phase of bipolar is on and also partially it could be that being a work centered person, who derives happiness,self-esteem from work, haven't been enjoying work and have been working for the sole person of proving stability, and ability to stick, against all odds, and facing what challenges I see, bonding with people, identifying opportunities to learn in given task etc.have been averaging one day LWP in 1 week or 10 days. or may be because of my nature,ADD,not being able to switch context,out of touch with news, don't have a circle of friends with who I enjoy. less knowledge in general to talk about, just some technical stuff.anyway, so due to emotional reason, some practical reason etc, I wanted to be very sure before leaving. So my leave starts from Monday and I should feel happy about it. I have taken the leave to for a few purposes - to take care of my health by regular yoga/exercise (with project on, I just can't do anything regular), reassess myself to see what I want to try next which work I might like, look for next job, take up a hobby which I like say singing. I am not clear on my career,job aspiration. I have tried my hands on research. During this year appraisal yesterday, I even had some conflict with my last manager. In meeting with me one on one, he would say all nice things about me, but in feedback to new manager, he hasn't given any excellent feedback. It is all only good. I am angry at this old Manager. Also new manager also scolded me as I didn't agree to his appraisal and waited to hear myself from old Manager. He kind of scolded me for wasting his time. Am I being unethical somewhere? I am always very conscious of if I am cheating anywhere. What advice I am seeking? How to resign and what to write in resignation letter

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  • When SQL Server Nonclustered Indexes Are Faster Than Clustered Indexes

    SQL Server Clustered indexes can have enormous implications for performance of operations on a table. But are there times when a SQL Server non-clustered index would perform better than a clustered index for the same operation? Are there any trade-offs to consider? Check out this tip to learn more. Deployment Manager 2 is now free!The new version includes tons of new features and we've launched a completely free Starter Edition! Get Deployment Manager here

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  • Who could ask for more with LESS CSS? (Part 3 of 3&ndash;Clrizr)

    - by ToString(theory);
    Welcome back!  In the first two posts in this series, I covered some of the awesome features in CSS precompilers such as SASS and LESS, as well as how to get an initial project setup up and running in ASP.Net MVC 4. In this post, I will cover an actual advanced example of using LESS in a project, and show some of the great productivity features we gain from its usage. Introduction In the first post, I mentioned two subjects that I will be using in this example – constants, and color functions.  I’ve always enjoyed using online color scheme utilities such as Adobe Kuler or Color Scheme Designer to come up with a scheme based off of one primary color.  Using these tools, and requesting a complementary scheme you can get a couple of shades of your primary color, and a couple of shades of a complementary/accent color to display. Because there is no way in regular css to do color operations or store variables, there was no way to accomplish something like defining a primary color, and have a site theme cascade off of that.  However with tools such as LESS, that impossibility becomes a reality!  So, if you haven’t guessed it by now, this post is on the creation of a plugin/module/less file to drop into your project, plugin one color, and have your primary theme cascade from it.  I only went through the trouble of creating a module for getting Complementary colors.  However, it wouldn’t be too much trouble to go through other options such as Triad or Monochromatic to get a module that you could use off of that. Step 1 – Analysis I decided to mimic Adobe Kuler’s Complementary theme algorithm as I liked its simplicity and aesthetics.  Color Scheme Designer is great, but I do believe it can give you too many color options, which can lead to chaos and overload.  The first thing I had to check was if the complementary values for the color schemes were actually hues rotated by 180 degrees at all times – they aren’t.  Apparently Adobe applies some variance to the complementary colors to get colors that are actually more aesthetically appealing to users.  So, I opened up Excel and began to plot complementary hues based on rotation in increments of 10: Long story short, I completed the same calculations for Hue, Saturation, and Lightness.  For Hue, I only had to record the Complementary hue values, however for saturation and lightness, I had to record the values for ALL of the shades.  Since the functions were too complicated to put into LESS since they aren’t constant/linear, but rather interval functions, I instead opted to extrapolate the HSL values using the trendline function for each major interval, onto intervals of spacing 1. For example, using the hue extraction, I got the following values: Interval Function 0-60 60-140 140-270 270-360 Saturation and Lightness were much worse, but in the end, I finally had functions for all of the intervals, and then went the route of just grabbing each shades value in intervals of 1.  Step 2 – Mapping I declared variable names for each of these sections as something that shouldn’t ever conflict with a variable someone would define in their own file.  After I had each of the values, I extracted the values and put them into files of their own for hue variables, saturation variables, and lightness variables…  Example: /*HUE CONVERSIONS*/@clrizr-hue-source-0deg: 133.43;@clrizr-hue-source-1deg: 135.601;@clrizr-hue-source-2deg: 137.772;@clrizr-hue-source-3deg: 139.943;@clrizr-hue-source-4deg: 142.114;.../*SATURATION CONVERSIONS*/@clrizr-saturation-s2SV0px: 0;@clrizr-saturation-s2SV1px: 0;@clrizr-saturation-s2SV2px: 0;@clrizr-saturation-s2SV3px: 0;@clrizr-saturation-s2SV4px: 0;.../*LIGHTNESS CONVERSIONS*/@clrizr-lightness-s2LV0px: 30;@clrizr-lightness-s2LV1px: 31;@clrizr-lightness-s2LV2px: 32;@clrizr-lightness-s2LV3px: 33;@clrizr-lightness-s2LV4px: 34;...   In the end, I have 973 lines of mapping/conversion from source HSL to shade HSL for two extra primary shades, and two complementary shades. The last bit of the work was the file to compose each of the shades from these mappings. Step 3 – Clrizr Mapper The final step was the hardest to overcome as I was still trying to understand LESS to its fullest extent.  Imports As mentioned previously, I had separated the HSL mappings into different files, so the first necessary step is to import those for use into the Clrizr plugin: @import url("hue.less");@import url("saturation.less");@import url("lightness.less"); Extract Component Values For Each Shade Next, I extracted the necessary information for each shade HSL before shade composition: @clrizr-input-saturation: 1px+floor(saturation(@clrizr-input))-1;@clrizr-input-lightness: 1px+floor(lightness(@clrizr-input))-1; @clrizr-complementary-hue: formatstring("clrizr-hue-source-{0}", ceil(hue(@clrizr-input))); @clrizr-primary-2-saturation: formatstring("clrizr-saturation-s2SV{0}",@clrizr-input-saturation);@clrizr-primary-1-saturation: formatstring("clrizr-saturation-s1SV{0}",@clrizr-input-saturation);@clrizr-complementary-1-saturation: formatstring("clrizr-saturation-c1SV{0}",@clrizr-input-saturation); @clrizr-primary-2-lightness: formatstring("clrizr-lightness-s2LV{0}",@clrizr-input-lightness);@clrizr-primary-1-lightness: formatstring("clrizr-lightness-s1LV{0}",@clrizr-input-lightness);@clrizr-complementary-1-lightness: formatstring("clrizr-lightness-c1LV{0}",@clrizr-input-lightness); Here, you can see a couple of odd things…  On the first line, I am using operations to add units to the saturation and lightness.  This is due to some limitations in the operations that would give me saturation or lightness in %, which can’t be in a variable name.  So, I use first add 1px to it, which casts the result of the following functions as px instead of %, and then at the end, I remove that pixel.  You can also see here the formatstring method which is exactly what it sounds like – something like String.Format(string str, params object[] obj). Get Primary & Complementary Shades Now that I have components for each of the different shades, I can now compose them into each of their pieces.  For this, I use the @@ operator which will look for a variable with the name specified in a string, and then call that variable: @clrizr-primary-2: hsl(hue(@clrizr-input), @@clrizr-primary-2-saturation, @@clrizr-primary-2-lightness);@clrizr-primary-1: hsl(hue(@clrizr-input), @@clrizr-primary-1-saturation, @@clrizr-primary-1-lightness);@clrizr-primary: @clrizr-input;@clrizr-complementary-1: hsl(@@clrizr-complementary-hue, @@clrizr-complementary-1-saturation, @@clrizr-complementary-1-lightness);@clrizr-complementary-2: hsl(@@clrizr-complementary-hue, saturation(@clrizr-input), lightness(@clrizr-input)); That’s is it, for the most part.  These variables now hold the theme for the one input color – @clrizr-input.  However, I have one last addition… Perceptive Luminance Well, after I got the colors, I decided I wanted to also get the best font color that would go on top of it.  Black or white depending on light or dark color.  Now I couldn’t just go with checking the lightness, as that is half the story.  You see, the human eye doesn’t see ALL colors equally well but rather has more cells for interpreting green light compared to blue or red.  So, using the ratio, we can calculate the perceptive luminance of each of the shades, and get the font color that best matches it! @clrizr-perceptive-luminance-ps2: round(1 - ( (0.299 * red(@clrizr-primary-2) ) + ( 0.587 * green(@clrizr-primary-2) ) + (0.114 * blue(@clrizr-primary-2)))/255)*255;@clrizr-perceptive-luminance-ps1: round(1 - ( (0.299 * red(@clrizr-primary-1) ) + ( 0.587 * green(@clrizr-primary-1) ) + (0.114 * blue(@clrizr-primary-1)))/255)*255;@clrizr-perceptive-luminance-ps: round(1 - ( (0.299 * red(@clrizr-primary) ) + ( 0.587 * green(@clrizr-primary) ) + (0.114 * blue(@clrizr-primary)))/255)*255;@clrizr-perceptive-luminance-pc1: round(1 - ( (0.299 * red(@clrizr-complementary-1)) + ( 0.587 * green(@clrizr-complementary-1)) + (0.114 * blue(@clrizr-complementary-1)))/255)*255;@clrizr-perceptive-luminance-pc2: round(1 - ( (0.299 * red(@clrizr-complementary-2)) + ( 0.587 * green(@clrizr-complementary-2)) + (0.114 * blue(@clrizr-complementary-2)))/255)*255; @clrizr-col-font-on-primary-2: rgb(@clrizr-perceptive-luminance-ps2, @clrizr-perceptive-luminance-ps2, @clrizr-perceptive-luminance-ps2);@clrizr-col-font-on-primary-1: rgb(@clrizr-perceptive-luminance-ps1, @clrizr-perceptive-luminance-ps1, @clrizr-perceptive-luminance-ps1);@clrizr-col-font-on-primary: rgb(@clrizr-perceptive-luminance-ps, @clrizr-perceptive-luminance-ps, @clrizr-perceptive-luminance-ps);@clrizr-col-font-on-complementary-1: rgb(@clrizr-perceptive-luminance-pc1, @clrizr-perceptive-luminance-pc1, @clrizr-perceptive-luminance-pc1);@clrizr-col-font-on-complementary-2: rgb(@clrizr-perceptive-luminance-pc2, @clrizr-perceptive-luminance-pc2, @clrizr-perceptive-luminance-pc2); Conclusion That’s it!  I have posted a project on clrizr.codePlex.com for this, and included a testing page for you to test out how it works.  Feel free to use it in your own project, and if you have any questions, comments or suggestions, please feel free to leave them here as a comment, or on the contact page!

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  • Powershell: Connect to Exchange server powershell

    - by marc dekeyser
    Connecting to Exchange powershell is, for normal operations, as simple as opening the shortcut on you start menu :).However, if you have the need to have some scripts perform actions against your Exchange you can use the below code to make that happen!$s = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri http://YourCASServerFQDN/PowerShell/ -Authentication Kerberos  Import-PSSession $s    Add-PSSnapin Microsoft.Exchange.Management.PowerShell.E2010  . $env:ExchangeInstallPath\bin\RemoteExchange.ps1  Connect-ExchangeServer -auto

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  • SharePoint 2010 Hosting :: How to Create an External Content Type SharePoint 2010

    - by mbridge
    In this simple Article trying to show how SharePoint Designer 2010 more the External Content Type to External Database are very easy to create and can be integrated with our SharePoint Portals. You can download SharePoint Designer 2010 here: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=d88a1505-849b-4587-b854-a7054ee28d66&displaylang=en For this Example I will create a Database in SQL Server and will use SharePoint Designer 2010 to create the connections and use as a mirror from our SharePoint Portal using List and the Database. The first thing we need to do, is connect to SQL Server and create our Database call “Contacts” and add the Table “Contact” with the following fields.  When we create the External Content Type. We  will need to associate the Content Type, in this case i am using the Generic List, then we can create the Connection to the external Data Source. After create the Connection to the Database we can define what Columns we will use and what operations we will add our custom List. For this example i select all Operation they came default. This operation are very important because the Business rules are defined in each operation. After we create the diferent operations we can create the Custom List and define the how will be the Operation and add the Name for our custom List.  If you try to access the New Custom List Call “Custom Contact” you will see we will not have access to the Business Data Connectivity. To Resolve this issue we will need to give Access and permissions to users to the Custom External Content Type BDC connection in the Central administration.  Access to Central Administration Page and select the option “Service Application Tab> Manage Service Application”. There you select the Service “Business Data Connectivity Service” then select “Manage”.  This Option will list all External Content Type, choose the External Content Type we create and select the option “Set Object Permission”, this option will allow to add users to the BDC and manage the permissions to the Custom List.  After the correct permissions are given we can Access to Data on our custom Contact List and start creating new Item and all the other options and operation we define to the same List.  Hope you like this litle Article about connect Database Content to SharePoint Portal using the Externa Content Types and BCS.Thank you.

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  • Using PHP version 5.2 or 5.3 for end-user commercial products?

    - by Ash
    I'm doing research on what version of PHP to use when creating commercial scripts that will be sold to end users. Although the available stats aren't great, PHP 5.3 shows a 18.5% adoption rate. I'd like to use Symfony to create these scripts and it requires 5.3.2 which shows an even lower adoption rate (roughly 13% of that 18.5% use less than 5.3.2). Would I be risking much by jumping straight to PHP 5.3.2+ or should I ignore the stats and plough ahead?

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  • Business Insight, IT Execution: 9 Project Management Tips

    - by Sylvie MacKenzie, PMP
    Excerpt from Profit Magazine - by David Rosenbaum When Marcos Baccetto was first asked to be the business-side project lead on Eaton Corporation’s Vehicle Group South America (VGSA) Oracle project, the operations services manager responsible for running manufacturing was, he confesses, “a little afraid” because of his lack of IT experience. Today, Baccetto calls the project “a fantastic experience,” and he is a true believer in the benefits of a close relationship between IT implementers and their line-of-business peers. Through his partnership with Jesiele Lima, then VGSA IT manager, Baccetto and Eaton’s South American operations team came to understand several important principles of business and IT. Here he shares nine tips managers should consider when working on an enterprise technology project. 1. Make it a business project, not an IT project. All levels of functional management must have ownership, responsibility, and accountability for the success of the implementation. 2. Share responsibility. Business owners should sign off on tests and data conversion. 3. Clean your data. Dedicating a team to improve core data quality prior to project launch can be a significant time-saver. 4. Select resources properly. Have functional people who can translate business needs to IT and can influence organizational change. 5. Manage scope. Follow project management methodologies and disciplines. 6. Adopt common processes, global solutions. Avoid customized, local solutions. The big-picture business goals can get lost in the details. 7. Implement processes prior to the go-live date. Change management can be key. Keep the workforce informed and train users in advance. 8. Define metrics milestones. Assume there will be a crisis during deployment. Having baseline metrics to compare against will help implementers keep their cool—and the project moving forward. 9. The sponsor’s commitment is critical. It is needed to support the truly difficult decisions.

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  • WebCenter Customer Spotlight: Marvel

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryMarvel Entertainment, LLC (Marvel) is one of the world's most prominent character-based entertainment companies, built on a proven library of over 8,000 characters featured in a variety of media over seventy years. The customer wanted to optimize their brand licensing process, so Marvel worked with Oracle WebCenter partner Fishbowl Solutions and implemented a centralized Content Hub based on Oracle WebCenter Content. The 100% web based secure Intranet/Partner Extranet solution is now managing the entire life cycle of the brand licensing process. Marvel and their brand licensees have  now complete visibility of brand license operations including the history of approval request and related content.  Company OverviewMarvel Entertainment, LLC (Marvel) a wholly-owned subsidiary of The Walt Disney Company, is one of the world's most prominent character-based entertainment companies, built on a proven library of over 8,000 characters featured in a variety of media over seventy years.  Marvel utilizes its character franchises in entertainment, licensing and publishing.   Sample  characters:    - Spider-Man    - Iron Man    - Captain America    - X-MEN    - Thor    - Avengers    - And a host of others  Business ChallengesMarvel wanted to optimize their brand licensing process for their characters and had following business requirements : Facilitating content worldwide Scalable and flexible infrastructure to manage multiple content types and huge file sizes Optimize the licensing process workflow trough automatic notifications, tracking reviews, issuing approvals, etc. Solution DeployedMarvel worked with Oracle WebCenter partner Fishbowl Solutions and implemented a centralized Content Hub based on Oracle WebCenter Content. The 100% web based secure Intranet/Partner Extranet solution is now managing the entire life cycle of the brand licensing process. The internal users can now manage all digital assets related to a character trough proper categorization of all items, workflow based review and approval of branding styles and a powerful search and retrieval service. The licensees of Marvel brands can now online develop and submit  concepts and prototypes which are reviewed and approved using a collaborative process. Business ResultMarvel and their brand licensees have now complete visibility of brand license operations including the history of approval request and related content. The character brand related content is now in the right place, at the right time at the user's fingertips with highly improved quality. Additional Information Marvel Open World Presentation Oracle WebCenter Content

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  • SEO - The Right Tools For You

    Research has proved that usually a lot of people only visit the page that the search engine has on the top. If you are tired of not getting traffic on your site and want your page to be the first one the search engine optimizes, you can take help of the SEO tools.

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  • 6 Ways to Modernize Your Customer Experience

    - by Mike Stiles
    If customers have changed, if the way they research and shop have changed, if their expectations have changed, if their ability to act on dissatisfaction has changed, but your customer experience has NOT changed, what was once “good enough” may now be crippling. Well, the customer has changed, and why wouldn’t they? You’ve probably changed too in your role as consumer. There’s more info available, it’s easier to get, there’s more choice, you’re more mobile, you’re more connected, it’s easier to buy, and yes, it’s easier to switch brands if experiences don’t meet your now higher expectations. Thanks to technological advances, we as marketers can increasingly work borderline miracles. But if we’re still not adamantly adopting customer centricity, and if we aren’t making the customer experience paramount amongst business goals, the tech is wasted. A far more modern customer experience is called for. Here are 6 ways to get there: 1. Modern Marketing: Marketing data is aggregated and targeted to the right customers, who are getting personal, relevant communications. In return, you’re getting insight that finally properly attributes revenue to your marketing efforts. 2. Modern Selling: Demand is being driven across all channels with modern selling tools. Productivity is up thanks to coordinated communication and selling, and performance is ever optimized using powerful analytics. 3. Modern CPQ: You’re cross-selling and upselling more effectively since reps and channel partners have been empowered with the ability to quickly, automatically generate 100% accurate, customer-friendly quotes complete with price controls and automated approvals. 4. Modern Commerce: You’re leveraging data and delivering personalized, targeted digital experiences to everyone. You’re attracting more visitors, and you’re able to scale and keep up with the market and control the experience. 5. Modern Service: You’re better serving your customers by making it easier for them to engage with your brand, plus you’re lowering your costs by increasing agent and tech support efficiencies. 6. Modern Social: You’re getting faster, deeper, more accurate insights from social and turning content around faster, which then goes out to the right people at the right time in the right place. You’ve also gotten proactive in your service, and customers love that. For far too many brands, the buying journey of Need, Research, Select, Buy, Use, Recommend across the multiple connect points of Social, Mobile, Store, Call Center, Site, Ecommerce is a disconnected mess. Oracle’s approach to CX is to connect every interaction your customer has with your brand, avoiding the revenue losses lousy customer experiences bring. How important is the experience to customers? 94% are willing to pay more of their hard-earned money to have better ones, while a meager 1% say they get the good, consistent experiences they expect. Brands, your words aren’t as loud anymore, so your actions as they relate to customer experience are going to have to do the talking. @mikestiles @oraclesocialPhoto: Julien Tromeur, freeimages.com

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  • Free eBooks - SQL Server and other Microsoft Technologies

    - by Greg Low
    Great to see the advice from Gail Erickson about the release of a number of SQL Server related eBooks on the new Microsoft eBook Gallery site. It's good to see this sort of content moving over to eBook formats.The e-books that are currently available include: SQL Server 2012 Transact-SQL DML Reference Master Data Services Capacity Guidelines Microsoft SQL Server AlwaysOn Solutions Guide for High Availability and Disaster Recovery QuickStart: Learn DAX Basics in 30 Minutes Microsoft SQL Server Analysis Services Multidimensional Performance and Operations Guide You'll find details of them here: http://social.technet.microsoft.com/wiki/contents/articles/11608.e-book-gallery-for-microsoft-technologies.aspx

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  • How can I generate a texture that looks like left-over tea leaves?

    - by Jedidja
    We are working on a project for iPhone and Windows Phone 7 where we'd like to be able to generate tea leaves at the bottom of a cup. It doesn't have to look photo-realistic, and actually cartoon-y is ok. What sort of techniques should we research to accomplish this? Are there any libraries (preferably in C, but we can translate) that would be helpful? Here are some samples pulled from a Google Image search

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  • The Birth and Life of a Disk Galaxy [Video]

    - by Jason Fitzpatrick
    In this video, rendered over a million CPU hours by the Pleiades supercomputer at NASA’s Ames Research Center, we see the birth and life of a massive disk galaxy. Computer Model Shows a Disk Galaxy’s Life History [via Geeks Are Sexy] HTG Explains: Why It’s Good That Your Computer’s RAM Is Full 10 Awesome Improvements For Desktop Users in Windows 8 How To Play DVDs on Windows 8

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  • DX9 Deferred Rendering, GBuffer displays as clear color only

    - by Fire31
    I'm trying to implement Catalin Zima's Deferred Renderer in a very lightweight c++ DirectX 9 app (only renders a skydome and a model), at this moment I'm trying to render the gbuffer, but I'm having a problem, the screen shows only the clear color, no matter how much I move the camera around. However, removing all the render target operations lets the app render the scene normally, even if the models are being applied the renderGBuffer effect. Any ideas of what I'm doing wrong?

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  • Has anyone bought Market Samurai and had a good experience?

    - by ZakGottlieb
    It's hard when a piece of marketing software offers an affiliate program to ever find an objective review of it, so I thought I might try on Quora. It just boggles my mind that it can only cost $97 flat, when other SEO or keyword research tools like Wordtracker cost almost the same PER MONTH, and don't seem to offer much, if anything, more... Can anyone explain this, and would anyone recommend Market Samurai WITHOUT posting a link to it in their review? :)

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  • Differences in documentation for sys.dm_exec_requests

    - by AaronBertrand
    I've already complained about this on Connect ( see #641790 ), but I just wanted to point out that if you're trying to make sense of the sys.dm_exec_requests document and what it lists as the commands supported by the percent_complete column, you should check which version of the documentation you're reading. I noticed the following discrepancies. I can't explain why certain operations are missing, except that the Denali topic was generated from the 2008 topic (or maybe from the 2008 R2 topic before...(read more)

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  • Understanding Long Tail Keywords For SEO

    Long tail keywords are typically two or more words (a phrase) that you type into a search engine like Google when you are searching for a product, service, the answer to a question or any kind of research you might find necessary. And if you're not at the top of the search engines (preferably in one of the first 3 positions), your chances of making money online decrease substantially.

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  • Mobile or the Science of Programming Languages

    - by user12652314
    Just two things to share today. First is some news in the mobile computing space and a pretty cool new relationship developing with DubLabs and AT&T to enable a student-centric mobile experience for our Campus Solution customers. And second, is an interesting article shared by a friend on Research in Programming Languages related to STEM education, a key story element to my project with Americas Cup and iED, but also to our national interest

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  • Oracle Enterprise Manager 11g Launch at 1pm in New York

    - by john.brust
    If you're not in New York for the launch of Oracle Enterprise Manager 11g, you're still invited to join us for our live launch webcast starting shortly. Register now! Speakers include: Charles Phillips | President, Oracle Richard Sarwal | Senior Vice President, Product Development Perry M. Cozzone | Vice President and CIO, Colorcon, Inc J.P. Garbani | Vice President, Forrester Research Photo courtesy of our Oracle Database Insider team member: Jeff Erickson

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