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  • creating decision tree based troubleshooting documentation?

    - by Joseph
    We troubleshoot a lot of server and network issues and follow a loose set of steps on what to do in different cases. With more and more people and responsibility, the need for standardization is needed so we don't miss something. I know I could accomplish what I want using flowcharts, but I'd like to do something similar to a "Choose Your Own Adventure" style. I think this is pretty much the same as what support call centers seem to do. Are there any tools to make creating such documentation easier? I'm looking for a web based approach if possible.

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  • Install Windows XP/7 without a CD drive when the BIOS does not support booting from USB devices

    - by David Pearce
    I have a computer that has a dead CD drive in it and it seriously needs a new installation of Windows (XP is on it now, but Windows 7 does not sound that bad). At first I tried making a bootable USB drive, but it does not look like the BIOS supports booting directly from a USB drive. Is there some sort of boot loader that I can put onto the hard drive first and boot from the USB drive using that? If not, how else can I re-install Windows on the computer? Edit: The only bootable device the computer has it the network with PXE (although I have no idea how to do that) and it's three internal hard drives

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  • Can Dungeons & Dragons Make You More Successful? [Video]

    - by Jason Fitzpatrick
    Dungeons & Dragons gets a bit of a bad rap in popular culture, but in this video treatise from Idea Channel, they propose that Dungeons & Dragons wires players for success. There are some deeply ingrained stereotypes about Dungeons & Dragons, and those stereotypes usually begin and end with people shouting “NERD!!!” But the reality of the D&D universe is a whole lot more complex. Rather than being an escape from reality, D&D is actually a way to enhance some important real life skillz! It’s a chance to learn problem solving, visualization, interaction, organization, people management… the list could go on and on. Plus, there are some very famous non-nerds who have declared an affinity for D&D, so best stop criticizing and join in if you want to be a successful at the game of life. While we’re trying not to let our love of all things gaming cloud our judgement, we’re finding it difficult to disagree with the premise that open-ended play fosters creative and adaptive thinking. Can Dungeons & Dragons Make You A Confident & Successful Person? [via Boing Boing] HTG Explains: What is the Windows Page File and Should You Disable It? How To Get a Better Wireless Signal and Reduce Wireless Network Interference How To Troubleshoot Internet Connection Problems

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  • How to avoid to be employed by companies which are candidates to DailyWTF stories?

    - by MainMa
    I'm reading The Daily WTF archives and especially those stories about IT-related companies which have a completely wrong approach of software development, the job of a developer, etc. Some stories are totally horrible: a company don't have a local network for security reasons, another one has a source control server which can only be accessed by the manager, etc. Add to it all those stories about managers who don't know anything about their work and make stupid decisions without listening to anybody. The thing is that I don't see how to know if you will be employed by such company during an interview. Of course, sometimes, an interviewer tells weird things which gives you an idea that something goes very wrong with the company (in my case, the last manager said I should work 100% of my time through Remote Desktop, connected to on an old and slooooow machine, because "it avoids several people to modify the same source code"; maybe I should explain him what SVN is). But in most cases, you will be unable to get enough information during the interview to get the exact image of a company. So how to avoid being employed by this sort of companies? I thought about asking to see some documents like documentation guide or code style guidelines. The problem is that I live in France, and here, most of the companies don't have those documents at all, and in the rare cases where those documents exist, they are outdated, poorly written, never used, or do force you to make things that don't make any sense. I also thought about asking to see how programmers actually work. But seeing that they have dual screens or "late-modern-artsy-fartsy furnishings" doesn't mean that they don't have people making weird decisions, making it impossible to work there. Have you been in such situations? What have you tried? Have it worked?

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  • Limit number of simultaneous connections squid makes to a single server

    - by Ben Voigt
    Note: I am asking about outbound concurrent connection limits, not inbound, which is sufficiently covered on existing questions Modern browsers typically open a large number of simultaneous connections, to take advantage of the fact that TCP fairly shares bandwidth between connections. Of course, this doesn't result in fair sharing between users, so some servers have started penalizing hosts which open too many connections. This limit can be configured client-side (e.g. IE MaxConnectionsPerServer, Firefox network.http.max-connections-per-server), but the method differs for each browser and version, and many users aren't competent to adjust it themselves. So we turn to a squid transparent HTTP proxy for central management of HTTP download. How can the number of simultaneous connections from squid to a remote webserver be limited, so the webserver doesn't perceive it as abuse of concurrent connections? Ideally the limit would be per source address. Squid should accept virtually unlimited concurrent requests from the client browser, and issue them sequentially to the remote server, only N at a time, delaying (but not dropping) the others.

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  • Windows Server 2003 (as workstation) unable to write to Samba fileshares

    - by remyhorton
    Setup is a Samba fileserver under Linux, which i am trying to access from a Windows Server 2003 box which has been reconfigured as a workstation. I can log onto the fileshares and can copy/delete files, but trying to open a file then write to it fails. Renaming files also fails with an error about requiring a filename. Drag/dropping files onto Xemacs gives me a message about copying from the network zone, and once open the file is read-only. Any ideas of what is wrong? I suspect it is a miscommunication of security details, as folder security options are all unchecked (checking them has no effect). I know it is not a problem with Samba itself, as Window2000, WindowsXP, and Nautulas (under Linux) can all access/edit fileshare files fine using the same userid/password. I am not using domain logins.

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  • some websites not opening completely

    - by mkk
    Hi everybody, I am using bsnl broadband connection, modem: wa3002g1 os: xp(86x) / vista(64x) A few days back I have changed the modem (don't know the previous modem no) because of some issues. since then I am not able to open most of the websites in firefox, IE6/8, chrome, opera. If i connect with other network like reliance data card, those websites are opening, if i connect bsnl the problem will be same again. I called to customer care many times, but no use. Please help me to find the solution. Thank you in advance.

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  • How can I prevent users from installing software?

    - by Cypher
    Our organization is a bit different than most. During certain times of the year, we grow to thousands of employees, and during off-times, less than a hundred. Over the course of a few years, many thousands of people have come and gone in our offices, and left their legacy behind in the form of all sorts of unwanted, unapproved, (and sometimes unlicensed) software installs on our desktops. We are currently installing redundant domain controllers and upgrading current servers, all running Windows Server 2008 Enterprise, and will eventually be able to run a pure 2008 DC network. With that in mind, what are our options in being able to lock down users, such that they cannot install unauthorized software on systems without the assistance (or authorization) of the IT group? We need to support approximately 400 desktops, so automation is key. I've taken note of the Software Restrictions we can implement via Group Policy, but that implies that we already know what users will be installing and attempting to run... not quite so elegant. Any ideas?

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  • Slow website load with CNAME, fast when using IP

    - by Nate Strandberg
    I setup two DNS servers on my network: ns1.byte-werx.com && ns2.byte-werx.com I can ping the DNS servers and get a fairly good response time, when I dig them I also get a fairly reasonable response, but any website I filter through them is painfully slow (an upwards of 20+ seconds) -- verifiable by performing a tracert or attempting to access the URL in a browser. The DNS servers are running CentOS 6.3 and BIND9 with 500MB of memory (I figure that should be more than enough?). I have a reverse look-up zone (1.168.192) along with two website zones (www.byte-werx.com and www.stayhomedental.com) If I access the websites using their IP the page loads nearly instantly so I do not believe the issue is with the hosting server, but that is running Ubuntu Server 12.04 and Apache2 with 12GB memory. Any thoughts? I do not have the named.conf file in front of me but I can edit this post to include it if you feel it would be useful. Thanks for any advice!

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  • Copying files from Public folder to C: takes a minute, even though they are same hard drive and same

    - by Jian Lin
    I have a big file, like 2GB, and would like to copy it from Network -> Bookroom -> Users -> Public (this is the computer in the bookroom in the house) to c:\myfiles and they are actually on the SAME hard drive (and same partition). But copying still takes a minute or so? I thought if on the same hard drive and partition, then it is a "move" and it should take 2, 3 seconds only. that public folder also is \\Bookroom\Users\Public

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  • Particle trajectory smoothing: where to do the simulation?

    - by nkint
    I have a particle system in which I have particles that are moving to a target and the new targets are received via network. The list of new target are some noisy coordinates of a moving target stored in the server that I want to smooth in the client. For doing the smoothing and the particle I wrote a simple particle engine with standard euler integration model. So, my pseudo code is something like that: # pseudo code class Particle: def update(): # do euler motion model integration: # if the distance to the target is more than a limit # add a new force to the accelleration # seeking the target, # and add the accelleration to velocity # and velocity to the position positionHistory.push_back(position); if history.length > historySize : history.pop_front() class ParticleEngine: particleById = dict() # an associative array # where the keys are the id # and particle istances are sotred as values # this method is called each time a new tcp packet is received and parsed def setNetTarget(int id, Vec2D new_target): particleById[id].setNewTarget(new_target) # this method is called each new frame def draw(): for p in particleById.values: p.update() beginVertex(LINE_STRIP) for v in p.positionHistory: vertex(v.x, v.y) endVertex() The new target that are arriving are noisy but setting some accelleration/velocity parameters let the particle to have a smoothed trajectories. But if a particle trajectory is a circle after a while the particle position converge to the center (a normal behaviour of euler integration model). So I decided to change the simulation and use some other interpolation (spline?) or smooth method (kalman filter?) between the targets. Something like: switch( INTERPOLATION_MODEL ): case EULER_MOTION: ... case HERMITE_INTERPOLATION: ... case SPLINE_INTERPOLATION: ... case KALMAN_FILTER_SMOOTHING: ... Now my question: where to write the motion simulation / trajectory interpolation? In the Particle? So I will have some Particle subclass like ParticleEuler, ParticleSpline, ParticleKalman, etc..? Or in the particle engine?

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  • How to promote an open-source project?

    - by Shehi
    First of all, I apologize if this is the wrong section of network to post this question. If it is, please feel free to move it to more appropriate location... Question: I would like to hear your ideas regarding the ways of open source projects being started and run. I have an open-source content management system project and here some questions arise: How should I act? Shall I come up with a viable pre-alpha edition with working front- and back-ends first and then announce the project publicly? Or shall I announce it right away from the scratch? As a developer I know that one should use versioning system like Git or SVN, which I do, no problems there. And the merit of unit-testing is also something to remember, which, to be frank, I am not into at all... Project management - I am a beginner in that, at best. Coding techniques and experiences such as Agile development is something I want to explore... In short, any ideas for a developer who is new to open-source world, is most welcome.

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  • How can Facebook's session get mixed up because of NAT and/or Proxy

    - by Alex
    Have received some reports from a customer (a very large company) they reported issues from clients who are using Facebook. These clients claim that once in a while when they log in to Facebook they end up in someone else's session. I know that network is NATed then Proxied before getting to Facebook.com. Although I'm not able to explain how this issue can occur. Is it possible that the Proxy is not sending the right session back to the clients? How can they end up with someone else's session since Facebook is cookie based session?? Anyone seen this before?

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  • 10 System LAN latency with ADSL modem as gateway

    - by itsoft3g
    Recently I expanded LAN in my office from 3 to 10 computers. Structure star topology, one ADSL Modem connected to One Switch which is again connected to 10 computers. Also we have Wifi device Netgear which is connected from switch. ADSL Modem acts as the DHCP Server, all the system will have default gateway IP (ADSL Modem's IP) Network latency is now become very high, All the chat severs disconnect often like google talk, skype etc, also internet become very very slow. when all the computer turned on. We have 4 Mbps Download and 100 Kbps upload Net speed. Its look like ADSL Modem cannot able to handle all the connections. I tried to setup a system as default gateway which will connect to modem, not sure how to do this. Please advice on this.

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  • HP Media Smart remote access

    - by Coov
    I just purchased this box for home backups for my pc's and mac's. Everything works great accept for the remote access part. I can RD into the machine locally but I can't get to it from outside of my network. I've enabled port forwarding on my router but it doesn't seem to matter. I checked with Qwest and they don't block these ports so I'm at a loss. I do have Vonage in front of my router but I've taken it out and it didn't make a difference. I suspect I've made an error with my router setup. I'm a programmer and I'm playing in the world of the unknown here. I'm lost. Any suggestions?

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  • Text template or tool for documentation of computer configurations

    - by mjustin
    I regularly write and update technical documentation which will be used to set up a new virtual machine, or to have a lookup for system dependencies in networks with around 20-50 (server-side) computers. At the moment I use OpenOffice Writer with text tables, and create one document per intranet domain. To improve this documentation, I would like to collect some examples to identify areas where my documents can be improved, regarding general structure and content, to make it easy to read and use not only for me but also for technical staff, helpdesk etc. Are there simple text templates (for example for OpenOffice Writer) or tools (maybe database-driven) for structured documentation of a computer configuration? Such a template / tool should provide required and optional configuration sections, like 'operating system', 'installed services', 'mapped network drives', 'scheduled tasks', 'remote servers', 'logon user account', 'firewall settings', 'hard disk size' ... It is not so much low-level hardware docs but more infrastructure / integration information in these documents (no BIOS settings, MAC addresses).

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  • Gitolite and Gitlab - How the `www-data` user can checkout?

    - by mblaettermann
    I have just installed Gitolite and Gitlab and I am very happy with it. Everything works fine so far. I can create repos, push to them, clone them on other clients on the network. Great! But now I wanted to do some post-receive hooks. I.e. when I push to some repo, this repo should be checked out on the server in the /var/www/repos directory. I did this with Gitlabs Deploy Hooks and this Endpoint-Script. The problem is that the scripts are run under the user "www-data" which has no access to gitlab/gitolite. How do I change this? I need to be able to checkout repos with www-data user and using git@server/repo.git syntax.

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  • Remote desktop connection drops before login can appear

    - by Keatly
    Hi Everyone, Someone asked this question a few months ago and I have the exact same problem. I have tried all of the suggested solutions in the other posting (in particular reinstalling the video card on the server), but have not had any luck. I have gone through this troubleshooting guide in detail with no results: http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTroubleshooting.html I have a client with Remote Desktop enabled that I can't connect to in our local network. When I enter in the machine ip/port in the connect box and hit Connect, it briefly gives the normal "Connecting..." dialog box. However, after 2 seconds it just drops. No error message, nothing. Just disappears as if nothing was happening. •Windows XP SP3 •Windows firewall is open for 3389TCP •Machine is on a domain •RDP is enabled in My Computer •User is a local admin I have loads of other machines on the same domain with the same GPO that work fine. Any ideas?

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  • Sound card not detected in 13.04

    - by Ganessh Kumar R P
    I have a problem with my sound card. I don't have volume up or down option anywhere. In the setting -> Sound I don't have any card detected. But when I run the command sudo aplay -l, I get the following output **** List of PLAYBACK Hardware Devices **** Failed to create secure directory (/home/ganessh/.config/pulse): Permission denied card 0: MID [HDA Intel MID], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 0/1 Subdevice #0: subdevice #0 card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: NVidia [HDA NVidia], device 7: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: NVidia [HDA NVidia], device 8: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: NVidia [HDA NVidia], device 9: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 And the command lspci -v | grep -A7 -i "audio" outputs 00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06) Subsystem: Dell Device 02a2 Flags: bus master, fast devsel, latency 0, IRQ 48 Memory at f0f20000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: snd_hda_intel 00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 06) (prog-if 00 [Normal decode]) -- 02:00.1 Audio device: NVIDIA Corporation GF106 High Definition Audio Controller (rev a1) Subsystem: Dell Device 02a2 Flags: bus master, fast devsel, latency 0, IRQ 17 Memory at d3efc000 (32-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: snd_hda_intel 07:00.0 Network controller: Intel Corporation Ultimate N WiFi Link 5300 So, I assume that the drivers are properly installed but still I don't get any option in the settings or volume control. The same card used to work well back in 2010 versions(04 and 10) Any help is appreciated. Thanks

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  • Laptop's wifi router is not emitting signals therefore my PC and Nokia cell are not connecting to internet

    - by umer sanny
    I have a USB internet connection which I plugged into my laptop. I converted my laptop's Wifi into a Wifi router so that I can attach my PC and cell to this network and enjoy internet, but it doesn't work. I have a Dell Inspiron N5110 i7 Windows 7 64-bit laptop, Dell D865 PC and Nokia C5. My PC and cell are showing that there is a new Wifi connection available, but when I connect to it, it won't load any web page. Reason is my laptop's Wifi is not emitting any internet signals or may be some other issue which i dont know.. laptop's adapter is 802.11b/g/n I don't know why. How can I enjoy Wifi internet on laptop, PC and cell at the same time?

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  • Winamp trashed its local media library database when I blocked it on my firewall -- Is this supposed to happen?

    - by Hamster
    Frankly, I don't see a compelling reason why Winamp needs to be using my network, as all I do is listen to songs from my local media. However, it appears to exact revenge when I try to ensure it can't on my firewall by completely eradicating my media library list (which includes all my song ratings and such). I was not able to recover this data, as I hadn't exported the database prior, and the actual database file was completely wiped. My other playlists and the actual media itself appear not to be effected, though. Is this supposed to happen, by chance? Edit: I wasn't able to get it to replicate this behavior with a different firewall+Winamp version. Hmm.

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  • Do all mods simply alter game files? [on hold]

    - by Starkers
    When you install some mods you drag certain files into your game directory and replace the files. Other mods, though, come with an installer where you can set parameters first. Does the installer then go and automatically replace the certain files? At the end of the day, is that all the installation of any mod is? Is the installation of a mod simply the replacement of certain files inside the game's root directory? Do mods exist which don't fit the above statement? That install outside the game's root? Why do they do this? All the mods I can think of do just replace certain files inside the game's root. However, I know Team Fortress was spawned from a multiplayer halflife 1 mod. Do you reckon that mod installed files outside the root to enable multiplayer via a network for a single player game? How rare are these mods? Or do they not even exist? Do even extensive mods make all their changes inside the root?

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  • Hyperlink to doc file slow opening

    - by mserioli
    I've two excel file with inside some link to .doc and .pdf file. Both excel files and linked files are on a network shared folder. The first excel file is an .xls, the second an .xlsm. While opening link to .pdf file is very fast (the file is open in few seconds) it take a long time to open .doc files (about 40 secs.). I have searched on internet but found no solution at the moment. I have this problem with both excel 2007 and 2010. Does anyone know how to solve this problem? Thanks a lot Marco

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  • What is the best solution for letting both Macs and PCs access digital images and videos on a networ

    - by Gertbert
    I'm looking for a simple way to share digital images and videos over a network to both Macs and PCs. I'm currently looking into three options: NAS, WD MyBook Mirror drives attached to a router, or an HP WHS product like the Data Vault. I'm looking for something easy to implement that allows for drive mirroring but also has good performance for both Macs and PCS. I've read that the HP WHS devices rebalance on their own schedules, making them useless for streaming video, and hope someone can definitively confirm or deny this as it's a dealbreaker if true. Any other suggestions are appreciated. Thanks!

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  • University Assignment: Datacenter/Networking Infrastructure for Hosting Company [closed]

    - by TCB13
    My university assigned me to theorizing a data center for an Web Hosting company. The company should provide the following services: Shared WebHosting; Dedicated Servers; VPS (Virtual Private Server); The bandwith (as resquested) is limited to 10 Gbps. Is there any good book / other info I can read (max 100 pages) about how to design a good data center for hosting, what are the best practices and what should be done from a (logical) network perspective, what security policies should be implemented and how the data center should be built (physically)? Thank you ;)

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