Search Results

Search found 16032 results on 642 pages for 'everyday problems'.

Page 577/642 | < Previous Page | 573 574 575 576 577 578 579 580 581 582 583 584  | Next Page >

• Resetting Your Oracle User Password with SQL Developer

  - by thatjeffsmith

  There’s nothing more annoying than having to email, call, or log a support ticket to have one of your accounts reset. This is no less annoying in the Oracle database. Those pesky security folks have determined that your password should only be valid for X days, and your time is up. Time to reset the password! Except…you can’t log into the database to reset your password. What now? Wait a second, look at this nifty thing I see in SQL Developer: Right click on my connection, reset password not available! Why not? The JDBC Driver Doesn’t Support This Operation We can’t make this call over the Oracle JDBC layer, because it hasn’t been implemented. However our primary interface, OCI, does indeed support this. In order to use the Oracle Call Interface (OCI), you need to have an Oracle Client on your machine. The good news is that this is fairly easy to get going. The Instant Client will do. You have two options, the full or ‘Lite’ Instant Clients. If you want SQL*Plus and the other client tools, go for the full. If you just want the basic drivers, go for the Lite. Either of these is fine, but mind the bit level and version of Oracle! Make sure you get a 32 bit Instant Client if you run 32 bit SQL Developer or 64 bit if you run 64 Here’s the download link What, you didn’t believe me? Mind the version of Oracle too! You want to be at the same level or higher of the database you’re working with. You can use a 11.2.0.3 client with 11.2.0.1 database but not a 10gR2 client with 11gR2 database. Clear as mud? Download and Extract Put it where you want – Program Files is as good as place as any if you have the rights. When you’re done, copy that directory path you extracted the archive to, because we’re going to add it to your Windows PATH environment variable. The easiest way to find this in Windows 7 is to open the Start dialog and type ‘path’. In Windows 8 you’ll cast your spell and wave at your screen until something happens. I recommend you put it up front so we find our DLLs first. Now with that set, let’s start up SQL Developer. Check the Connection Context menu again Bingo! What happened there? SQL Developer looks to see if it can find the OCI resources. Guess where it looks? That’s right, the PATH. If it finds what it’s looking for, and confirms the bit level is right, it will activate the Reset Password option. We have a Preference to ‘force’ an OCI/THICK connection that gives you a few other edge case features, but you do not need to enable this to activate the Reset Password. Not necessary, but won’t hurt anything either. There are a few actual benefits to using OCI powered connections, but that’s beyond the scope of today’s blog post…to be continued. Ok, so we’re ready to go. Now, where was I again? Oh yeah, my password has expired… Right click on your connection and now choose ‘Reset Password’ You’ll need to know your existing password and select a new one that meets your databases’s security standards. I Need Another Option, This Ain’t Working! If you have another account in the database, you can use the DBA Panel to reset a user’s password, or of course you can spark up a SQL*Plus session and issue the ALTER USER JEFF IDENTIFIED BY _________; command – but you knew this already, yes? I need more help ‘installing’ the Instant Client, help! There are lots and lots of resources out there on this subject. But I also know from personal experience that many of you have problems getting this to ‘work.’ The key things to remember is to download the right bit level AND make sure the client install directory is in your path. I know many folks that will just ‘install’ the Instant Client directly to one of their ‘bin’ type directories. You can do that if you want, but I prefer the cleaner method. Of course if you lack admin privs to change the PATH variable, that might be your only option. Or you could do what the original ORA- message indicated and ‘contact your DBA.’

  Read the article

• The Case of the Extra Page: Rendering Reporting Services as PDF

  - by smisner

  I had to troubleshoot a problem with a mysterious extra page appearing in a PDF this week. My first thought was that it was likely to caused by one of the most common problems that people encounter when developing reports that eventually get rendered as PDF is getting blank pages inserted into the PDF document. The cause of the blank pages is usually related to sizing. You can learn more at Understanding Pagination in Reporting Services in Books Online. When designing a report, you have to be really careful with the layout of items in the body. As you move items around, the body will expand to accommodate the space you're using and you might eventually tighten everything back up again, but the body doesn't automatically collapse. One of my favorite things to do in Reporting Services 2005 - which I dubbed the "vacu-pack" method - was to just erase the size property of the Body and let it auto-calculate the new size, squeezing out all the extra space. Alas, that method no longer works beginning with Reporting Services 2008. Even when you make sure the body size is as small as possible (with no unnecessary extra space along the top, bottom, left, or right side of the body), it's important to calculate the body size plus header plus footer plus the margins and ensure that the calculated height and width do not exceed the report's height and width (shown as the page in the illustration above). This won't matter if users always render reports online, but they'll get extra pages in a PDF document if the report's height and width are smaller than the calculate space. Beginning the Investigation In the situation that I was troubleshooting, I checked the properties: Item Property Value Body Height 6.25in   Width 10.5in Page Header Height 1in Page Footer Height 0.25in Report Left Margin 0.1in   Right Margin 0.1in   Top Margin 0.05in   Bottom Margin 0.05in   Page Size - Height 8.5in   Page Size - Width 11in So I calculated the total width using Body Width + Left Margin + Right Margin and came up with a value of 10.7 inches. And then I calculated the total height using Body Height + Page Header Height + Page Footer Height + Top Margin + Bottom Margin and got 7.6 inches. Well, page sizing couldn't be the reason for the extra page in my report because 10.7 inches is smaller than the report's width of 11 inches and 7.6 inches is smaller than the report's height of 8.5 inches. I had to look elsewhere to find the culprit. Conducting the Third Degree My next thought was to focus on the rendering size of the items in the report. I've adapted my problem to use the Adventure Works database. At the top of the report are two charts, and then below each chart is a rectangle that contains a table. In the real-life scenario, there were some graphics present as a background for the tables which fit within the rectangles that were about 3 inches high so the visual space of the rectangles matched the visual space of the charts - also about 3 inches high. But there was also a huge amount of white space at the bottom of the page, and as I mentioned at the beginning of this post, a second page which was blank except for the footer that appeared at the bottom. Placing a textbox beneath the rectangles to see if they would appear on the first page resulted the textbox's appearance on the second page. For some reason, the rectangles wanted a buffer zone beneath them. What's going on? Taking the Suspect into Custody My next step was to see what was really going on with the rectangle. The graphic appeared to be correctly sized, but the behavior in the report indicated the rectangle was growing. So I added a border to the rectangle to see what it was doing. When I added borders, I could see that the size of each rectangle was growing to accommodate the table it contains. The rectangle on the right is slightly larger than the one on the left because the table on the right contains an extra row. The rectangle is trying to preserve the whitespace that appears in the layout, as shown below. Closing the Case Now that I knew what the problem was, what could I do about it? Because of the graphic in the rectangle (not shown), I couldn't eliminate the use of the rectangles and just show the tables. But fortunately, there is a report property that comes to the rescue: ConsumeContainerWhitespace (accessible only in the Properties window). I set the value of this property to True. Problem solved. Now the rectangles remain fixed at the configured size and don't grow vertically to preserve the whitespace. Case closed.

  Read the article

• Oracle Delivers Latest Release of Oracle Enterprise Manager 12c

  - by Scott McNeil

  Richer Service Catalog for Database and Middleware as a Service; Enhanced Database and Middleware Management Help Drive Enterprise-Scale Private Cloud Adoption News Summary IT organizations are adopting private clouds as a stepping-stone to business-driven, self-service IT. Successful implementations hinge on the ability to efficiently deploy and manage cloud services at enterprise scale. Having a complete cloud management solution integrated with an enterprise-class technology stack is a fundamental requirement for IT. Oracle Enterprise Manager 12c Release 4 meets that requirement by helping businesses become more agile and responsive, while reducing cost, complexity, and risk. News Facts Oracle Enterprise Manager 12c Release 4, available today, lets organizations rapidly adopt Oracle-based, enterprise-scale private clouds. New capabilities provide advanced technology stack management, secure database administration, and enterprise service governance, enabling Oracle customers and partners to maximize database and application performance and drive innovation using self-service IT platforms. The enhancements have been driven by customers and the growing Oracle Enterprise Manager Ecosystem, comprised of more than 750 Oracle PartnerNetwork (OPN) Specialized partners. Oracle and its partners and customers have built over 140 plug-ins and connectors for Oracle Enterprise Manager. Watch the video highlights. Automation for Broader Cloud Services Oracle Enterprise Manager 12c Release 4 allows for a rapid enterprise-wide adoption of database, middleware and infrastructure services in the private cloud, driven by an enhanced API-enabled service catalog. The release features “push button” style provisioning of complete environments such as SOA and Oracle Active Data Guard, and fast data cloning that enables rapid deployment and testing of enterprise applications. Out-of-the-box capabilities to detect data and configuration vulnerabilities provide enhanced cloud service governance along with greater operational control through a flexible and extensible showback mechanism. Enhanced Database Management A new performance warehouse enables predictive database diagnostics and trend analysis and helps identify database problems before they occur. New enterprise data-governance capabilities enhance security by helping systematically discover and protect sensitive data. Step-by-step orchestration of upgrades with the ability to rollback changes enables faster adoption of Oracle Database 12c. Expanded Fusion Middleware Management A new consolidated view of Oracle Fusion Middleware 12c deployments with a guided management capability lets administrators apply best management practices to diverse middleware environments and identify performance issues quickly. A Java VM Diagnostics as a Service feature allows governed access to diagnostics data for IT workers across multiple disciplines for accelerated DevOps resolutions of defects and performance optimization. New automated provisioning for SOA lets middleware administrators perform mass SOA provisioning with ease. Superior Enterprise-Grade Management Private roles and preferred credentials have been added to Oracle Enterprise Manager to provide additional fine-grained security for organizations with complex access control requirements. A new security console provides a single point of control for managing the security of Oracle Enterprise Manager environments. Support for the latest industry standard SNMP v3 protocol, including encryption, enables more secure heterogeneous management. “Smart monitoring” adapts to observed environmental changes and adds self-management capabilities to help Oracle Enterprise Manager run at peak performance, while demanding less IT supervision. Supporting Quotes “Lawrence Livermore National Laboratory has a strong tradition of technology breakthroughs and leadership. As a member of Oracle’s Customer Advisory Board for Oracle Enterprise Manager, we have consistently provided feedback and guidance in the areas of enterprise-scale cloud, self-diagnosability, and secure administration for the product,” said Tim Frazier, CIO, NIF and Photon Sciences, Lawrence Livermore National Laboratory. “We intend to take advantage of the Release 4 features that support enterprise-scale availability and fine-grained security capabilities for private cloud deployments.” “IDC's most recent CloudTrack survey shows that most enterprises plan to adopt hybrid cloud architectures over the next three years,” said Mary Johnston Turner, Research Vice President, Enterprise System Management Software, IDC. “These organizations plan to deploy a wide range of workloads into cloud environments including mission critical database and middleware services that require high levels of fault tolerance and disaster recovery. Such capabilities were traditionally custom configured for each application but cloud offers the possibility to incorporate such properties within the service definition, enabling organizations to adopt cloud without compromise. With the latest release of Oracle Enterprise Manager 12c, Oracle is providing customers with an out-of-the-box experience for delivering highly-resilient cloud services for databases and applications.” “Since its inception, Oracle has been leading the way in innovative, scalable and high performance solutions for the enterprise. With this release of Oracle Enterprise Manager, we are extending this leadership by providing enterprise-scale capabilities for planning, delivering, and managing private clouds. We call this ‘zero-to-cloud – accelerated.’ These enhancements help our customers to expedite their adoption of cloud computing and prepares them for the next generation of self-service IT,” said Prakash Ramamurthy, senior vice president of Systems and Cloud Management at Oracle. Supporting Resources Oracle Enterprise Manager 12c Video: Cerner Delivers High Performance Private Cloud Video: BIAS Achieves Outstanding Results with Private Cloud Press Release Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter Download the Oracle Enterprise Manager 12c Mobile app

  Read the article

• How does one find out which application is associated with an indicator icon?

  - by Amos Annoy

  It is trivial to do this in Ubuntu 10.04. The question is specific to Ubuntu 12.04. some pertinent references (src: answer to What is the difference between indicators and a system tray?: Here is the documentation for indicators: Application indicators | Ubuntu App Developer libindicate Reference Manual libappindicator Reference Manual also DesktopExperienceTeam/ApplicationIndicators - Ubuntu Wiki ref: How can the application that makes an indicator icon be identified? bookmark: How does one find out which application is associated with an indicator icon in Ubuntu 12.04? is a serious question for reasons & problems outlined below and for which a significant investment has been made and is necessary for remedial purposes. reviewing refs. to find an orchestrated resolution ... (an indicator ap. indicator maybe needed) This has nothing to do (does it?) with right click. How can an indicator's icon in Ubuntu 12.04 be matched with the program responsible for it's manifestation on the top panel? A list of running applications can include all processes using System Monitor. How is the correct matching process found for an indicator? How are the sub-indicator applications identified? These are the aps associated with the components of an indicators drop-down menu. (This was to be a separate question and quite naturally follows up the progression. It is included here as it is obvious there is no provisioning to track down offending either sub or indicator aps. easily.) (The examination of SM points out a rather poignant factor in the faster battery depletion and shortened run time - the ambient quiescent CPU rate in 12.04 is now well over 20% when previously, in 10.04, it was well under 10%, between 5% and 7%! - the huge inordinate cpu overhead originates from Xorg and compiz - after booting the system, only SM is run and All Processes are selected, sorting on %CPU - switching between Resources and Processes profiles the execution overhead problem - running another ap like gedit "Text Editor" briefly gives it CPU priority - going back to S&M several aps. are at the top of the list in order: gnome-system-monitor as expected, then: Xorg, compiz, unity-panel-service, hud-service, with dbus-daemon and kworker/x:y's mixed in with some expected daemons and background tasks like nm-applet - not only do Xorg and compiz require excessive CPU time but their entourage has to come along too! further exacerbating the problem - our compute bound tasks no longer work effectively in the field - reduced battery life, reduced CPU time for custom ap.s etc. - and all this precipitated from an examination of what is going on with the battery ap. indicator - this was and is not a flippant, rhetorical or idle musing but has consequences for the credible deployment of 12.04 to reduce the negative impact of its overhead in a production environment) (I have a problem with the battery indicator - it sometimes has % and other times hh:mm - it is necessary to know the ap. & v. to get more info on controlling same. ditto: There are issues with other indicator aps.: NM vs. iwlist/iwconfig conflict, BT ap. vs RF switch, Battery ap. w/ no suspend/sleep for poor battery runtime, ... the list goes on) Details from: How can I find Application Indicator ID's? suggests looking at: file:///usr/share/indicator-application/ordering-override.keyfile [Ordering Index Overrides] nm-applet=1 gnome-power-manager=2 ibus=3 gst-keyboard-xkb=4 gsd-keyboard-xkb=5 which solves the battery ap. identification, and presumably nm is NetworkManager for the rf icon, but the envelope, blue tooth and speaker indicator aps. are still a mystery. (Also, the ordering is not correlated.) Mind you, it was simple in the past to simply right click to get the About option to find the ap. & v. info. browsing around and about: file:///usr/share/indicator-application/ordering-override.keyfile examined: file:///usr/share/indicators file:///usr/share/indicators/messages/applications/ ... perhaps?/presumably? the information sought may be buried in file:///usr/share/indicators A reference in the comments was given to: What is the difference between indicators and a system tray? quoting from that source ... Unfortunately desktop indicators are not well documented yet: I couldn't find any specification doc ... Well ... the actual document https://wiki.ubuntu.com/DesktopExperienceTeam/ApplicationIndicators#Summary does not help much but it's existential information provides considerable insight ...

  Read the article

• Superpower Your Touchpad Computer with Scrybe

  - by Matthew Guay

  Are you looking for a way to help your Touchpad computer make you more productive?  Here’s a quick look at Scrybe, a new application from Synaptics that lets you superpower it. Touchpad devices have become increasingly more interesting as they’ve included support for multi-touch gestures.  Scrybe takes it to the next level and lets you use your touchpad as an application launcher.  You can launch any application, website, or complete many common commands on your computer with a simple gesture.  Scrybe works with most modern Synaptics touchpads, which are standard on most laptops and netbooks.  It is optimized for newer multi-touch touchpads, but can also work with standard single-touch touchpads.  It works on Windows 7, Vista, and XP, so chances are it will work with your laptop or netbook. Get Started With Scrybe Head over to the Scrybe website and download the latest version (link below).  You are asked to enter your email address, name, and information about your computer…but you actually only have to enter your email address.  Click Download when finished. Run the installer when it’s download.  It will automatically download the latest Synaptics driver for your touchpad and any other components needed for Scrybe.  Note that the Scrybe installer will ask to install the Yahoo! toolbar, so uncheck this to avoid adding this worthless browser toolbar. Using Scrybe To open an application or website with a gesture, press 3 fingers on your touchpad at once, or if your touchpad doesn’t support multi-touch gestures, then press Ctrl+Alt and press 1 finger on your touchpad.  This will open the Scrype input pane; start drawing a gesture, and you’ll see it on the grey square.  The input pane shows some default gestures you can try. Here we drew an “M”, which opens our default Music player.  As soon as you finish the gesture and lift up your finger, Scrybe will open the application or website you selected. A notification balloon will let you know what gesture was preformed. When you’re entering your gesture, the input pane will show white “ink”.  The “ink” will turn blue if the command is recognized, but will turn red if it isn’t.  If Scrybe doesn’t recognize your command, press 3 fingers and try again. Scrybe Control Panel You can open the Scrybe Control panel to enter or change commands by entering a box-like gesture, or right-clicking the Scrybe icon in your system tray and selecting “Scrybe Control Panel”. Scrybe has many pre-configured gestures that you can preview and even practice. All of the gestures in the Popular tab are preset and cannot be changed.  However, the ones in the favorites tab can be edited.  Select the gesture you wish to edit, and click the gear icon to change it.  Here we changed the email gesture to open Hotmail instead of the default Yahoo Mail. Scrybe can also help you perform many common Windows commands such as Copy and Undo.  Select the Tools tab to see all of these commands.   Scrybe has many settings you may wish to change.  Select the Preferences button in the Control Panel to change these.  Here’s some of the settings we changed. Uncheck “Display a message” to turn off the tooltip notifications when you enter a gesture Uncheck “Show symbol hints” to turn off the sidebar on the input pane Select the search engine you want to open with the Search Gesture.  The default is Yahoo, but you can choose your favorite. Adding a new Scrybe Gesture The default Scrybe options are useful, but the best part is that you can assign gestures to your own programs or websites.  Open the Scrybe control panel, and click the plus sign on the bottom left corner.  Enter a name for your gesture, and then choose if it is for a website or an application. If you want the gesture to open a website, enter the address in the box. Alternately, if you want your gesture to open an application, select Launch Application and then either enter the path to the application, or click the button beside the Launch field and browse to it. Now click the down arrow on the blue box and choose one of the gestures for your application or website. Your new gesture will show up under the Favorites tab in the Scrybe control panel, and you can use it whenever you want from Scrybe, or practice the gesture by selecting the Practice button. Conclusion If you enjoy multi-touch gestures, you may find Scrybe very useful on your laptop or netbook.  Scrybe recognizes gestures fairly easily, even if you don’t enter them perfectly correctly.  Just like pinch-to-zoom and two-finger scroll, Scrybe can quickly become something you miss on other laptops. Download Scrybe (registration required) Similar Articles Productive Geek Tips Fixing Firefox Scrolling Problems with Dell Synaptics TouchpadRemove Synaptics Touchpad Icon from System TrayRoll Back Troublesome Device Drivers in Windows VistaChange Your Computer Name in Windows 7 or VistaLet Somebody Use Your Computer Without Logging Off in Ubuntu TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows Fun with 47 charts and graphs Tomorrow is Mother’s Day Check the Average Speed of YouTube Videos You’ve Watched OutlookStatView Scans and Displays General Usage Statistics How to Add Exceptions to the Windows Firewall Office 2010 reviewed in depth by Ed Bott

  Read the article

• Cant get lm-sensors to load ATI Radeon temp or fan

  - by woody

  New to Linux and having minor issues :/ . I followed this guide initially but did not recieve the proper output and did not show my ATI Radeon HD 5000 temp or fan speed. Then used this guide, same problems exhibited. No issues installing and no errors. I think its not reading i2c for some reason. The proprietary driver is installed and functioning correctly according fglrxinfo. I can use aticonfig commands and view both temp and fan. Any ideas on how to get it working under 'sensors'? When i run 'sudo sensors-detect' this is my ouput # sensors-detect revision 5984 (2011-07-10 21:22:53 +0200) # System: LENOVO IdeaPad Y560 (laptop) # Board: Lenovo KL3 This program will help you determine which kernel modules you need to load to use lm_sensors most effectively. It is generally safe and recommended to accept the default answers to all questions, unless you know what you're doing. Some south bridges, CPUs or memory controllers contain embedded sensors. Do you want to scan for them? This is totally safe. (YES/no): y Silicon Integrated Systems SIS5595... No VIA VT82C686 Integrated Sensors... No VIA VT8231 Integrated Sensors... No AMD K8 thermal sensors... No AMD Family 10h thermal sensors... No AMD Family 11h thermal sensors... No AMD Family 12h and 14h thermal sensors... No AMD Family 15h thermal sensors... No AMD Family 15h power sensors... No Intel digital thermal sensor... Success! (driver `coretemp') Intel AMB FB-DIMM thermal sensor... No VIA C7 thermal sensor... No VIA Nano thermal sensor... No Some Super I/O chips contain embedded sensors. We have to write to standard I/O ports to probe them. This is usually safe. Do you want to scan for Super I/O sensors? (YES/no): y Probing for Super-I/O at 0x2e/0x2f Trying family `National Semiconductor/ITE'... Yes Found unknown chip with ID 0x8502 Probing for Super-I/O at 0x4e/0x4f Trying family `National Semiconductor/ITE'... No Trying family `SMSC'... No Trying family `VIA/Winbond/Nuvoton/Fintek'... No Trying family `ITE'... No Some hardware monitoring chips are accessible through the ISA I/O ports. We have to write to arbitrary I/O ports to probe them. This is usually safe though. Yes, you do have ISA I/O ports even if you do not have any ISA slots! Do you want to scan the ISA I/O ports? (YES/no): y Probing for `National Semiconductor LM78' at 0x290... No Probing for `National Semiconductor LM79' at 0x290... No Probing for `Winbond W83781D' at 0x290... No Probing for `Winbond W83782D' at 0x290... No Lastly, we can probe the I2C/SMBus adapters for connected hardware monitoring devices. This is the most risky part, and while it works reasonably well on most systems, it has been reported to cause trouble on some systems. Do you want to probe the I2C/SMBus adapters now? (YES/no): y Using driver `i2c-i801' for device 0000:00:1f.3: Intel 3400/5 Series (PCH) Now follows a summary of the probes I have just done. Just press ENTER to continue: Driver `coretemp': * Chip `Intel digital thermal sensor' (confidence: 9) To load everything that is needed, add this to /etc/modules: #----cut here---- # Chip drivers coretemp #----cut here---- If you have some drivers built into your kernel, the list above will contain too many modules. Skip the appropriate ones! Do you want to add these lines automatically to /etc/modules? (yes/NO) My output for 'sensors' is: acpitz-virtual-0 Adapter: Virtual device temp1: +58.0°C (crit = +100.0°C) coretemp-isa-0000 Adapter: ISA adapter Core 0: +56.0°C (high = +84.0°C, crit = +100.0°C) Core 1: +57.0°C (high = +84.0°C, crit = +100.0°C) Core 2: +58.0°C (high = +84.0°C, crit = +100.0°C) Core 3: +57.0°C (high = +84.0°C, crit = +100.0°C) and my '/etc/modules' is: # /etc/modules: kernel modules to load at boot time. # # This file contains the names of kernel modules that should be loaded # at boot time, one per line. Lines beginning with "#" are ignored. lp rtc # Generated by sensors-detect on Fri Nov 30 23:24:31 2012 # Chip drivers coretemp

  Read the article

• Is Linear Tape File System (LTFS) Best For Transportable Storage?

  - by rickramsey

  Those of us in tape storage engineering take a lot of pride in what we do, but understand that tape is the right answer to a storage problem only some of the time. And, unfortunately for a storage medium with such a long history, it has built up a few preconceived notions that are no longer valid. When I hear customers debate whether to implement tape vs. disk, one of the common strikes against tape is its perceived lack of usability. If you could go back a few generations of corporate acquisitions, you would discover that StorageTek engineers recognized this problem and started developing a solution where a tape drive could look just like a memory stick to a user. The goal was to not have to care about where files were on the cartridge, but to simply see the list of files that were on the tape, and click on them to open them up. Eventually, our friends in tape over at IBM built upon our work at StorageTek and Sun Microsystems and released the Linear Tape File System (LTFS) feature for the current LTO5 generation of tape drives as an open specification. LTFS is really a wonderful feature and we’re proud to have taken part in its beginnings and, as you’ll soon read, its future. Today we offer LTFS-Open Edition, which is free for you to use in your in Oracle Enterprise Linux 5.5 environment - not only on your LTO5 drives, but also on your Oracle StorageTek T10000C drives. You can download it free from Oracle and try it out. LTFS does exactly what its forefathers imagined. Now you can see immediately which files are on a cartridge. LTFS does this by splitting a cartridge into two partitions. The first holds all of the necessary metadata to create a directory structure for you to easily view the contents of the cartridge. The second partition holds all of the files themselves. When tape media is loaded onto a drive, a complete file system image is presented to the user. Adding files to a cartridge can be as simple as a drag-and-drop just as you do today on your laptop when transferring files from your hard drive to a thumb drive or with standard POSIX file operations. You may be thinking all of this sounds nice, but asking, “when will I actually use it?” As I mentioned at the beginning, tape is not the right solution all of the time. However, if you ever need to physically move data between locations, tape storage with LTFS should be your most cost-effective and reliable answer. I will give you a few use cases examples of when LTFS can be utilized. Media and Entertainment (M&E), Oil and Gas (O&G), and other industries have a strong need for their storage to be transportable. For example, an O&G company hunting for new oil deposits in remote locations takes very large underground seismic images which need to be shipped back to a central data center. M&E operations conduct similar activities when shooting video for productions. M&E companies also often transfers files to third-parties for editing and other activities. These companies have three highly flawed options for transporting data: electronic transfer, disk storage transport, or tape storage transport. The first option, electronic transfer, is impractical because of the expense of the bandwidth required to transfer multi-terabyte files reliably and efficiently. If there’s one place that has bandwidth, it’s your local post office so many companies revert to physically shipping storage media. Typically, M&E companies rely on transporting disk storage between sites even though it, too, is expensive. Tape storage should be the preferred format because as IDC points out, “Tape is more suitable for physical transportation of large amounts of data as it is less vulnerable to mechanical damage during transportation compared with disk" (See note 1, below). However, tape storage has not been used in the past because of the restrictions created by proprietary formats. A tape may only be readable if both the sender and receiver have the same proprietary application used to write the file. In addition, the workflows may be slowed by the need to read the entire tape cartridge during recall. LTFS solves both of these problems, clearing the way for tape to become the standard platform for transferring large files. LTFS is open and, as long as you’ve downloaded the free reader from our website or that of anyone in the LTO consortium, you can read the data. So if a movie studio ships a scene to a third-party partner to add, for example, sounds effects or a music score, it doesn’t have to care what technology the third-party has. If it’s written back to an LTFS-formatted tape cartridge, it can be read. Some tape vendors like to claim LTFS is a “standard,” but beauty is in the eye of the beholder. It’s a specification at this point, not a standard. That said, we’re already seeing application vendors create functionality to write in an LTFS format based on the specification. And it’s my belief that both customers and the tape storage industry will see the most benefit if we all follow the same path. As such, we have volunteered to lead the way in making LTFS a standard first with the Storage Network Industry Association (SNIA), and eventually through to standard bodies such as American National Standards Institute (ANSI). Expect to hear good news soon about our efforts. So, if storage transportability is one of your requirements, I recommend giving LTFS a look. It makes tape much more user-friendly and it’s free, which allows tape to maintain all of its cost advantages over disk! Note 1 - IDC Report. April, 2011. “IDC’s Archival Storage Solutions Taxonomy, 2011” - Brian Zents Website Newsletter Facebook Twitter

  Read the article

• User Productivity Kit - Powerful Packages (Part 2)

  - by [email protected]

  In my first post on packages I described what a package is and how it can be used. I also started explaining some of the considerations that should be taken into account when determining how to arrange your packages. The first is when the files are interrelated and depend on one another such as an HTML file and it's graphics. A second consideration is how the files are used in your outlines. Let's say you're using a dozen Word doc files. You could place them all in a single package or put each Word doc file in a separate package but what's the right thing to do? There are several factors that will influence your decision. To understand the first, let me explain a function of UPK publishing. Take an outline in UPK that has an attachment (concept, frame link, or hyperlink) that points to a file in a package. When you publish this outline, the publishing engine will determine that there is a link to a file in the package and copy the contents of the package to the publishing destination directory. This is done to ensure that any interrelated files are kept together. For the situation where you have an HTML file with links to number of graphics files, this is a good thing. If, however, the package has a dozen unrelated Word doc files and you link to only one of them, all dozen Word documents will be copied to the publishing destination directory.  Whether or not this is a good thing is dependent on two things. First, are all of the files in the package used in the outline that you're publishing? Take an outline that includes links to all of the Word documents in that dozen document package I described earlier. For this situation, you may choose to keep all the files in a single package for convenience. A second consideration is how your organization leverages reuse in UPK. In this context, I'm referring to the link style of reuse such as when you link to the same topic from multiple UPK outlines and changes to the topic appear in both places. Take an example where you have the earlier mentioned dozen Word document package and an outline with a dozen topics in it. Each topic has an attachment pointing to one of the Word documents in the package (frame link, concept, etc.) If you're only publishing this outline, the single package probably works fine but what if you're reusing one of these topics in another outline? As I explained earlier, linking to one file in the package will result in all files in the package being copied to your published output. In this example, linking to one topic in the first outline will result in all dozen Word documents being copied to the published output. This may result in files in the output that you don't want there for business or size reasons. This is a situation in which you should consider placing each of the Word documents in it's own separate package. With each document in it's own package, that link to a single document will result in only that single package and single Word document being copied to the published output. In my last post I had described that packages are documents in the UPK library. When using the multi-user version of the UPK Developer you can leverage standard library capabilities for managing the files in these packages during the development process - capabilities such as check in / check out, history, etc. When structuring your packages take into consideration how the authors are going to be adding, modifying and deleting files from the packages. A single package is a single document in the UPK library. Like any other document in the library, a single user can check out the package and edit it at a time. If you have a large number of files in a single package and these must be modified by many users, you need to consider whether this will cause problems as multiple users compete to update the same package. If the files don't depend on each other consider placing the files in separate packages to reduce contention. I hope you've enjoyed these two posts on how you can leverage the power of packages in your content. In summary, consider the following when structuring your packages: Is the asset a single, standalone file or a set of files that depend on each other? Will all the files always be used together in a single outline or may only some of the files be needed based on how the content is reused across multiple outlines? Will multiple developers need to update the files in a single package or should you break it into multiple packages to reduce contention when checking out the document? We'd like to hear from you on how you're using packages in your content. Please add your comments below! Thank you and I hope these two posts have given you additional insights into how to use packages in your content and structure them for efficient use. John Zaums Senior Director, Product Development Oracle User Productivity Kit

  Read the article

• Kill a tree, save your website? Content strategy in action, part III

  - by Roger Hart

  A lot has been written about how driving content strategy from within an organisation is hard. And that's true. Red Gate is pretty receptive to new ideas, so although I've not had a total walk in the park, it's been a hike with charming scenery. But I'm one of the lucky ones. Lots of people are involved in content, and depending on your organisation some of those people might be the kind who'll gleefully call themselves "stakeholders". People holding a stake generally want to stick it through something's heart and bury it at a crossroads. Winning them over is not always easy. (Richard Ingram has made a nice visual summary of how this can feel - Content strategy Snakes & ladders - pdf ) So yes, a lot of content strategy advocates are having a hard time. And sure, we've got a nice opportunity to get together and have a hug and a cry, but in the interim we could use a hand. What to do? My preferred approach is, I'll confess, brutal. I'd like nothing so much as to take a scorched earth approach to our website. Burn it, salt the ground, and build the new one right: focusing on clearly delineated business and user content goals, and instrumented so we can tell if we're doing it right. I'm never getting buy-in for that, but a boy can dream. So how about just getting buy-in for some small, tenable improvements? Easier, but still non-trivial. I sat down for a chat with our marketing and design guys. It seemed like a good place to start, even if they weren't up for my "Ctrl-A + Delete"  solution. We talked through some of this stuff, and we pretty much agreed that our content is a bit more broken than we'd ideally like. But to get everybody on board, the problems needed visibility. Doing a visual content inventory Print out the internet. Make a Wall Of Content. Seriously. If you've already done a content inventory, you know your architecture, and you know the scale of the problem. But it's quite likely that very few other people do. So make it big and visual. I'm going to carbon hell, but it seems to be working. This morning, I printed out a tiny, tiny part of our website: the non-support content pertaining to SQL Compare I made big, visual, A3 blowups of each page, and covered a wall with them. A page per web page, spread over something like 6M x 2M, with metrics, right in front of people. Even if nobody reads it (and they are doing) the sheer scale is shocking. 53 pages, all told. Some are redundant, some outdated, some trivial, a few fantastic, and frighteningly many that are great ideas delivered not-quite-right. You have to stand quite far away to get it all in your field of vision. For a lot of today, a whole bunch of folks have been gawping in amazement, talking each other through it, peering at the details, and generally getting excited about content. Developers, sales guys, our CEO, the marketing folks - they're engaged. Will it last? I make no promises. But this sort of wave of interest is vital to getting a content strategy project kicked off. While the content strategist is a saucer-eyed orphan in the cupboard under the stairs, they're not getting a whole lot done. Of course, just printing the site won't necessarily cut it. You have to know your content, and be able to talk about it. Ideally, you'll also have page view and time-on-page metrics. One of the most powerful things you can do is, when people are staring at your wall of content, ask them what they think half of it is for. Pretty soon, you've made a case for content strategy. We're also going to get folks to mark it up - cover it with notes and post-its, let us know how they feel about our content. I'll be blogging about how that goes, but it's exciting. Different business functions have different needs from content, so the more exposure the content gets, and the more feedback, the more you know about those needs. Fingers crossed for awesome.

  Read the article

• Timeout Considerations for Solicit Response – Part 2

  - by Michael Stephenson

  To follow up a previous article about timeouts and how they can affect your application I have extended the sample we were using to include WCF. I will execute some test scenarios and discuss the results. The sample We begin by consuming exactly the same web service which is sitting on a remote server. This time I have created a .net 3.5 application which will consume the web service using the basichttp binding. To show you the configuration for the consumption of this web service please refer to the below diagram. You can see like before we also have the connectionManagement element in the configuration file. I have added a WCF service reference (also using the asynchronous proxy methods) and have the below code sample in the application which will asynchronously make the web service calls and handle the responses on a call back method invoked by a delegate. If you have read the previous article you will notice that the code is almost the same.   Sample 1 – WCF with Default Timeouts In this test I set about recreating the same scenario as previous where we would run the test but this time using WCF as the messaging component. For the first test I would use the default configuration settings which WCF had setup when we added a reference to the web service. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:01:00"   The Test We simulated 21 calls to the web service Test Results The client-side trace is as follows:   The server-side trace is as follows: Some observations on the results are as follows: The timeouts happened quicker than in the previous tests because some calls were timing out before they attempted to connect to the server The first few calls that timed out did actually connect to the server and did execute successfully on the server   Test 2 – Increase Open Connection Timeout & Send Timeout In this test I wanted to increase both the send and open timeout values to try and give everything a chance to go through. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:10:00" receiveTimeout="00:10:00" sendTimeout="00:10:00"   The Test We simulated 21 calls to the web service   Test Results The client side trace for this test was   The server-side trace for this test was: Some observations on this test are: This test proved if the timeouts are high enough everything will just go through   Test 3 – Increase just the Send Timeout In this test we wanted to increase just the send timeout. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:10:00"   The Test We simulated 21 calls to the web service   Test Results The below is the client side trace The below is the server side trace Some observations on this test are: In this test from both the client and server perspective everything ran through fine The open connection timeout did not seem to have any effect   Test 4 – Increase Just the Open Connection Timeout In this test I wanted to validate the change to the open connection setting by increasing just this on its own. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:10:00" receiveTimeout="00:10:00" sendTimeout="00:01:00"   The Test We simulated 21 calls to the web service Test Results The client side trace was The server side trace was Some observations on this test are: In this test you can see that the open connection which relates to opening the channel timeout increase was not the thing which stopped the calls timing out It's the send of data which is timing out On the server you can see that the successful few calls were fine but there were also a few calls which hit the server but timed out on the client You can see that not all calls hit the server which was one of the problems with the WSE and ASMX options   Test 5 – Smaller Increase in Send Timeout In this test I wanted to make a smaller increase to the send timeout than previous just to prove that it was the key setting which was controlling what was timing out. The timeout values for this test are: openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:02:30"   The Test We simulated 21 calls to the web service Test Results The client side trace was   The server side trace was Some observations on this test are: You can see that most of the calls got through fine On the client you can see that call 20 timed out but still hit the server and executed fine.   Summary At this point between the two articles we have quite a lot of scenarios showing the different way the timeout setting have played into our original performance issue, and now we can see how WCF could offer an improved way to handle the problem. To summarise the differences in the timeout properties for the three technology stacks: ASMX The timeout value only applies to the execution time of your request on the server. The timeout does not consider how long your code might be waiting client side to get a connection. WSE The timeout value includes both the time to obtain a connection and also the time to execute the request. A timeout will not be thrown as an error until an attempt to connect to the server is made. This means a 40 second timeout setting may not throw the error until 60 seconds when the connection to the server is made. If the connection to the server is made you should be aware that your message will be processed and you should design for this. WCF The WCF send timeout is the setting most equivalent to the settings we were looking at previously. Like WSE this setting the counter includes the time to get a connection as well as the time to execute on a server. Unlike WSE and ASMX an error will be thrown as soon as the send timeout from making your call from user code has elapsed regardless of whether we are waiting for a connection or have an open connection to the server. This may to a user appear to have better latency in getting an error response compared to WSE or ASMX.

  Read the article

• EU Digital Agenda scores 85/100

  - by trond-arne.undheim

  If the Digital Agenda was a bottle of wine and I were wine critic Robert Parker, I would say the Digital Agenda has "a great bouquet, many good elements, with astringent, dry and puckering mouth feel that will not please everyone, but still displaying some finesse. A somewhat controlled effort with no surprises and a few noticeable flaws in the delivery. Noticeably shorter aftertaste than advertised by the producers. Score: 85/100. Enjoy now". The EU Digital Agenda states that "standards are vital for interoperability" and has a whole chapter on interoperability and standards. With this strong emphasis, there is hope the EU's outdated standardization system finally is headed for reform. It has been 23 years since the legal framework of standardisation was completed by Council Decision 87/95/EEC8 in the Information and Communications Technology (ICT) sector. Standardization is market driven. For several decades the IT industry has been developing standards and specifications in global open standards development organisations (fora/consortia), many of which have transparency procedures and practices far superior to the European Standards Organizations. The Digital Agenda rightly states: "reflecting the rise and growing importance of ICT standards developed by certain global fora and consortia". Some fora/consortia, of course, are distorted, influenced by single vendors, have poor track record, and need constant vigilance, but they are the minority. Therefore, the recognition needs to be accompanied by eligibility criteria focused on openness. Will the EU reform its ICT standardization by the end of 2010? Possibly, and only if DG Enterprise takes on board that Information and Communications Technologies (ICTs) have driven half of the productivity growth in Europe over the past 15 years, a prominent fact in the EU's excellent Digital Competitiveness report 2010 published on Monday 17 May. It is ok to single out the ICT sector. It simply is the most important sector right now as it fuels growth in all other sectors. Let's not wait for the entire standardization package which may take another few years. Europe does not have time. The Digital Agenda is an umbrella strategy with deliveries from a host of actors across the Commission. For instance, the EU promises to issue "guidance on transparent ex-ante disclosure rules for essential intellectual property rights and licensing terms and conditions in the context of standard setting", by 2011 in the Horisontal Guidelines now out for public consultation by DG COMP and to some extent by DG ENTR's standardization policy reform. This is important. The EU will issue procurement guidance as interoperability frameworks are put into practice. This is a joint responsibility of several DGs, and is likely to suffer coordination problems, controversy and delays. We have seen plenty of the latter already and I have commented on the Commission's own interoperability elsewhere, with mixed luck. :( Yesterday, I watched the cartoonesque Korean western film The Good, the Bad and the Weird. In the movie (and I meant in the movie only), a bandit, a thief, and a bounty hunter, all excellent at whatever they do, fight for a treasure map. Whether that is a good analogy for the situation within the Commission, others are better judges of than I. However, as a movie fanatic, I still await the final shoot-out, and, as in the film, the only certainty is that "life is about chasing and being chased". The missed opportunity (in this case not following up the push from Member States to better define open standards based interoperability) is a casualty of the chaos ensued in the European Wild West (and I mean that in the most endearing sense, and my excuses beforehand to actors who possibly justifiably cannot bear being compared to fictional movie characters). Instead of exposing the ongoing fight, the EU opted for the legalistic use of the term "standards" throughout the document. This is a term that--to the EU-- excludes most standards used by the IT industry world wide. So, while it, for a moment, meant "weapon down", it will not lead to lasting peace. The Digital Agenda calls for the Member States to "Implement commitments on interoperability and standards in the Malmö and Granada Declarations by 2013". This is a far cry from the actual Ministerial Declarations which called upon the Commission to help them with this implementation by recognizing and further defining open standards based interoperability. Unless there is more forthcoming from the Commission, the market's judgement will be: you simply fall short. Generally, I think the EU focus now should be "from policy to practice" and the Digital Agenda does indeed stop short of tackling some highly practical issues. There is need for progress beyond the Digital Agenda. Here are some suggestions that would help Europe re-take global leadership on openness, public sector reform, and economic growth: A strong European software strategy centred around open standards based interoperability by 2011. An ambitious new eCommission strategy for 2011-15 focused on migration to open standards by 2015. Aligning the IT portfolio across the Commission into one Digital Agenda DG by 2012. Focusing all best practice exchange in eGovernment on one social networking site, epractice.eu (full disclosure: I had a role in getting that site up and running) Prioritizing public sector needs in global standardization over European standardization by 2014.

  Read the article

• MySQL Connect Only 10 Days Away - Focus on InnoDB Sessions

  - by Bertrand Matthelié

  Time flies and MySQL Connect is only 10 days away! You can check out the full program here as well as in the September edition of the MySQL newsletter. Mat recently blogged about the MySQL Cluster sessions you’ll have the opportunity to attend, and below are those focused on InnoDB. Remember you can plan your schedule with Schedule Builder. Saturday, 1.00 pm, Room Golden Gate 3: 10 Things You Should Know About InnoDB—Calvin Sun, Oracle InnoDB is the default storage engine for Oracle’s MySQL as of MySQL Release 5.5. It provides the standard ACID-compliant transactions, row-level locking, multiversion concurrency control, and referential integrity. InnoDB also implements several innovative technologies to improve its performance and reliability. This presentation gives a brief history of InnoDB; its main features; and some recent enhancements for better performance, scalability, and availability. Saturday, 5.30 pm, Room Golden Gate 4: Demystified MySQL/InnoDB Performance Tuning—Dimitri Kravtchuk, Oracle This session covers performance tuning with MySQL and the InnoDB storage engine for MySQL and explains the main improvements made in MySQL Release 5.5 and Release 5.6. Which setting for which workload? Which value will be better for my system? How can I avoid potential bottlenecks from the beginning? Do I need a purge thread? Is it true that InnoDB doesn't need thread concurrency anymore? These and many other questions are asked by DBAs and developers. Things are changing quickly and constantly, and there is no “silver bullet.” But understanding the configuration setting’s impact is already a huge step in performance improvement. Bring your ideas and problems to share them with others—the discussion is open, just moderated by a speaker. Sunday, 10.15 am, Room Golden Gate 4: Better Availability with InnoDB Online Operations—Calvin Sun, Oracle Many top Web properties rely on Oracle’s MySQL as a critical piece of infrastructure for serving millions of users. Database availability has become increasingly important. One way to enhance availability is to give users full access to the database during data definition language (DDL) operations. The online DDL operations in recent MySQL releases offer users the flexibility to perform schema changes while having full access to the database—that is, with minimal delay of operations on a table and without rebuilding the entire table. These enhancements provide better responsiveness and availability in busy production environments. This session covers these improvements in the InnoDB storage engine for MySQL for online DDL operations such as add index, drop foreign key, and rename column. Sunday, 11.45 am, Room Golden Gate 7: Developing High-Throughput Services with NoSQL APIs to InnoDB and MySQL Cluster—Andrew Morgan and John Duncan, Oracle Ever-increasing performance demands of Web-based services have generated significant interest in providing NoSQL access methods to MySQL (MySQL Cluster and the InnoDB storage engine of MySQL), enabling users to maintain all the advantages of their existing relational databases while providing blazing-fast performance for simple queries. Get the best of both worlds: persistence; consistency; rich SQL queries; high availability; scalability; and simple, flexible APIs and schemas for agile development. This session describes the memcached connectors and examines some use cases for how MySQL and memcached fit together in application architectures. It does the same for the newest MySQL Cluster native connector, an easy-to-use, fully asynchronous connector for Node.js. Sunday, 1.15 pm, Room Golden Gate 4: InnoDB Performance Tuning—Inaam Rana, Oracle The InnoDB storage engine has always been highly efficient and includes many unique architectural elements to ensure high performance and scalability. In MySQL 5.5 and MySQL 5.6, InnoDB includes many new features that take better advantage of recent advances in operating systems and hardware platforms than previous releases did. This session describes unique InnoDB architectural elements for performance, new features, and how to tune InnoDB to achieve better performance. Sunday, 4.15 pm, Room Golden Gate 3: InnoDB Compression for OLTP—Nizameddin Ordulu, Facebook and Inaam Rana, Oracle Data compression is an important capability of the InnoDB storage engine for Oracle’s MySQL. Compressed tables reduce the size of the database on disk, resulting in fewer reads and writes and better throughput by reducing the I/O workload. Facebook pushes the limit of InnoDB compression and has made several enhancements to InnoDB, making this technology ready for online transaction processing (OLTP). In this session, you will learn the fundamentals of InnoDB compression. You will also learn the enhancements the Facebook team has made to improve InnoDB compression, such as reducing compression failures, not logging compressed page images, and allowing changes of compression level. Not registered yet? You can still save US$ 300 over the on-site fee – Register Now!

  Read the article

• Memory Efficient Windows SOA Server

  - by Antony Reynolds

  Installing a Memory Efficient SOA Suite 11.1.1.6 on Windows Server Well 11.1.1.6 is now available for download so I thought I would build a Windows Server environment to run it.  I will minimize the memory footprint of the installation by putting all functionality into the Admin Server of the SOA Suite domain. Required Software 64-bit JDK SOA Suite If you want 64-bit then choose “Generic” rather than “Microsoft Windows 32bit JVM” or “Linux 32bit JVM” This has links to all the required software. If you choose “Generic” then the Repository Creation Utility link does not show, you still need this so change the platform to “Microsoft Windows 32bit JVM” or “Linux 32bit JVM” to get the software. Similarly if you need a database then you need to change the platform to get the link to XE for Windows or Linux. If possible I recommend installing a 64-bit JDK as this allows you to assign more memory to individual JVMs. Windows XE will work, but it is better if you can use a full Oracle database because of the limitations on XE that sometimes cause it to run out of space with large or multiple SOA deployments. Installation Steps The following flow chart outlines the steps required in installing and configuring SOA Suite. The steps in the diagram are explained below. 64-bit? Is a 64-bit installation required?  The Windows & Linux installers will install 32-bit versions of the Sun JDK and JRockit.  A separate JDK must be installed for 64-bit. Install 64-bit JDK The 64-bit JDK can be either Hotspot or JRockit.  You can choose either JDK 1.7 or 1.6. Install WebLogic If you are using 64-bit then install WebLogic using “java –jar wls1036_generic.jar”.  Make sure you include Coherence in the installation, the easiest way to do this is to accept the “Typical” installation. SOA Suite Required? If you are not installing SOA Suite then you can jump straight ahead and create a WebLogic domain. Install SOA Suite Run the SOA Suite installer and point it at the existing Middleware Home created for WebLogic.  Note to run the SOA installer on Windows the user must have admin privileges.  I also found that on Windows Server 2008R2 I had to start the installer from a command prompt with administrative privileges, granting it privileges when it ran caused it to ignore the jreLoc parameter. Database Available? Do you have access to a database into which you can install the SOA schema.  SOA Suite requires access to an Oracle database (it is supported on other databases but I would always use an oracle database). Install Database I use an 11gR2 Oracle database to avoid XE limitations.  Make sure that you set the database character set to be unicode (AL32UTF8).  I also disabled the new security settings because they get in the way for a developer database.  Don’t forget to check that number of processes is at least 150 and number of sessions is not set, or is set to at least 200 (in the DB init parameters). Run RCU The SOA Suite database schemas are created by running the Repository Creation Utility.  Install the “SOA and BPM Infrastructure” component to support SOA Suite.  If you keep the schema prefix as “DEV” then the config wizard is easier to complete. Run Config Wizard The Config wizard creates the domain which hosts the WebLogic server instances.  To get a minimum footprint SOA installation choose the “Oracle Enterprise Manager” and “Oracle SOA Suite for developers” products.  All other required products will be automatically selected. The “for developers” installs target the appropriate components at the AdminServer rather than creating a separate managed server to house them.  This reduces the number of JVMs required to run the system and hence the amount of memory required.  This is not suitable for anything other than a developer environment as it mixes the admin and runtime functions together in a single server.  It also takes a long time to load all the required modules, making start up a slow process. If it exists I would recommend running the config wizard found in the “oracle_common/common/bin” directory under the middleware home.  This should have access to all the templates, including SOA. If you also want to run BAM in the same JVM as everything else then you need to “Select Optional Configuration” for “Managed Servers, Clusters and Machines”. To target BAM at the AdminServer delete the “bam_server1” managed server that is created by default.  This will result in BAM being targeted at the AdminServer. Installation Issues I had a few problems when I came to test everything in my mega-JVM. Following applications were not targeted and so I needed to target them at the AdminServer: b2bui composer Healthcare UI FMW Welcome Page Application (11.1.0.0.0) How Memory Efficient is It? On a Windows 2008R2 Server running under VirtualBox I was able to bring up both the 11gR2 database and SOA/BPM/BAM in 3G memory.  I allocated a minimum 512M to the PermGen and a minimum of 1.5G for the heap.  The setting from setSOADomainEnv are shown below: set DEFAULT_MEM_ARGS=-Xms1536m -Xmx2048m set PORT_MEM_ARGS=-Xms1536m -Xmx2048m set DEFAULT_MEM_ARGS=%DEFAULT_MEM_ARGS% -XX:PermSize=512m -XX:MaxPermSize=768m set PORT_MEM_ARGS=%PORT_MEM_ARGS% -XX:PermSize=512m -XX:MaxPermSize=768m I arrived at these numbers by monitoring JVM memory usage in JConsole. Task Manager showed total system memory usage at 2.9G – just below the 3G I allocated to the VM. Performance is not stellar but it runs and I could run JDeveloper alongside it on my 8G laptop, so in that sense it was a result!

  Read the article

• What Counts For a DBA: Simplicity

  - by Louis Davidson

  Too many computer processes do an apparently simple task in a bizarrely complex way. They remind me of this strip by one of my favorite artists: Rube Goldberg. In order to keep the boss from knowing one was late, a process is devised whereby the cuckoo clock kisses a live cuckoo bird, who then pulls a string, which triggers a hat flinging, which in turn lands on a rod that removes a typewriter cover…and so on. We rely on creating automated processes to keep on top of tasks. DBAs have a lot of tasks to perform: backups, performance tuning, data movement, system monitoring, and of course, avoiding being noticed.  Every day, there are many steps to perform to maintain the database infrastructure, including: checking physical structures, re-indexing tables where needed, backing up the databases, checking those backups, running the ETL, and preparing the daily reports and yes, all of these processes have to complete before you can call it a day, and probably before many others have started that same day. Some of these tasks are just naturally complicated on their own. Other tasks become complicated because the database architecture is excessively rigid, and we often discover during “production testing” that certain processes need to be changed because the written requirements barely resembled the actual customer requirements.   Then, with no time to change that rigid structure, we are forced to heap layer upon layer of code onto the problematic processes. Instead of a slight table change and a new index, we end up with 4 new ETL processes, 20 temp tables, 30 extra queries, and 1000 lines of SQL code.  Report writers then need to build reports and make magical numbers appear from those toxic data structures that are overly complex and probably filled with inconsistent data. What starts out as a collection of fairly simple tasks turns into a Goldbergian nightmare of daily processes that are likely to cause your dinner to be interrupted by the smartphone doing the vibration dance that signifies trouble at the mill. So what to do? Well, if it is at all possible, simplify the problem by either going into the code and refactoring the complex code to simple, or taking all of the processes and simplifying them into small, independent, easily-tested steps.  The former approach usually requires an agreement on changing underlying structures that requires countless mind-numbing meetings; while the latter can generally be done to any complex process without the same frustration or anger, though it will still leave you with lots of steps to complete, the ability to test each step independently will definitely increase the quality of the overall process (and with each step reporting status back, finding an actual problem within the process will be definitely less unpleasant.) We all know the principle behind simplifying a sequence of processes because we learned it in math classes in our early years of attending school, starting with elementary school. In my 4 years (ok, 9 years) of undergraduate work, I remember pretty much one thing from my many math classes that I apply daily to my career as a data architect, data programmer, and as an occasional indentured DBA: “show your work”. This process of showing your work was my first lesson in simplification. Each step in the process was in fact, far simpler than the entire process.  When you were working an equation that took both sides of 4 sheets of paper, showing your work was important because the teacher could see every step, judge it, and mark it accordingly.  So often I would make an error in the first few lines of a problem which meant that the rest of the work was actually moving me closer to a very wrong answer, no matter how correct the math was in the subsequent steps. Yet, when I got my grade back, I would sometimes be pleasantly surprised. I passed, yet missed every problem on the test. But why? While I got the fact that 1+1=2 wrong in every problem, the teacher could see that I was using the right process. In a computer process, the process is very similar. We take complex processes, show our work by storing intermediate values, and test each step independently. When a process has 100 steps, each step becomes a simple step that is tested and verified, such that there will be 100 places where data is stored, validated, and can be checked off as complete. If you get step 1 of 100 wrong, you can fix it and be confident (that if you did your job of testing the other steps better than the one you had to repair,) that the rest of the process works. If you have 100 steps, and store the state of the process exactly once, the resulting testable chunk of code will be far more complex and finding the error will require checking all 100 steps as one, and usually it would be easier to find a specific needle in a stack of similarly shaped needles.  The goal is to strive for simplicity either in the solution, or at least by simplifying every process down to as many, independent, testable, simple tasks as possible.  For the tasks that really can’t be done completely independently, minimally take those tasks and break them down into simpler steps that can be tested independently.  Like working out division problems longhand, have each step of the larger problem verified and tested.

  Read the article

• Trace File Source Adapter

  The Trace File Source adapter is a useful addition to your SSIS toolbox.  It allows you to read 2005 and 2008 profiler traces stored as .trc files and read them into the Data Flow.  From there you can perform filtering and analysis using the power of SSIS. There is no need for a SQL Server connection this just uses the trace file. Example Usages Cache warming for SQL Server Analysis Services Reading the flight recorder Find out the longest running queries on a server Analyze statements for CPU, memory by user or some other criteria you choose Properties The Trace File Source adapter has two properties, both of which combine to control the source trace file that is read at runtime. SQL Server 2005 and SQL Server 2008 trace files are supported for both the Database Engine (SQL Server) and Analysis Services. The properties are managed by the Editor form or can be set directly from the Properties Grid in Visual Studio. Property Type Description AccessMode Enumeration This property determines how the Filename property is interpreted. The values available are: DirectInput Variable Filename String This property holds the path for trace file to load (*.trc). The value is either a full path, or the name of a variable which contains the full path to the trace file, depending on the AccessMode property. Trace Column Definition Hopefully the majority of you can skip this section entirely, but if you encounter some problems processing a trace file this may explain it and allow you to fix the problem. The component is built upon the trace management API provided by Microsoft. Unfortunately API methods that expose the schema of a trace file have known issues and are unreliable, put simply the data often differs from what was specified. To overcome these limitations the component uses  some simple XML files. These files enable the trace column data types and sizing attributes to be overridden. For example SQL Server Profiler or TMO generated structures define EventClass as an integer, but the real value is a string. TraceDataColumnsSQL.xml  - SQL Server Database Engine Trace Columns TraceDataColumnsAS.xml    - SQL Server Analysis Services Trace Columns The files can be found in the %ProgramFiles%\Microsoft SQL Server\100\DTS\PipelineComponents folder, e.g. "C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\TraceDataColumnsSQL.xml" "C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\TraceDataColumnsAS.xml" If at runtime the component encounters a type conversion or sizing error it is most likely due to a discrepancy between the column definition as reported by the API and the actual value encountered. Whilst most common issues have already been fixed through these files we have implemented specific exception traps to direct you to the files to enable you to fix any further issues due to different usage or data scenarios that we have not tested. An example error that you can fix through these files is shown below. Buffer exception writing value to column 'Column Name'. The string value is 999 characters in length, the column is only 111. Columns can be overridden by the TraceDataColumns XML files in "C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\TraceDataColumnsAS.xml". Installation The component is provided as an MSI file which you can download and run to install it. This simply places the files on disk in the correct locations and also installs the assemblies in the Global Assembly Cache as per Microsoft’s recommendations. You may need to restart the SQL Server Integration Services service, as this caches information about what components are installed, as well as restarting any open instances of Business Intelligence Development Studio (BIDS) / Visual Studio that you may be using to build your SSIS packages. Finally you will have to add the transformation to the Visual Studio toolbox manually. Right-click the toolbox, and select Choose Items.... Select the SSIS Data Flow Items tab, and then check the Trace File Source transformation in the Choose Toolbox Items window. This process has been described in detail in the related FAQ entry for How do I install a task or transform component? We recommend you follow best practice and apply the current Microsoft SQL Server Service pack to your SQL Server servers and workstations. Please note that the Microsoft Trace classes used in the component are not supported on 64-bit platforms. To use the Trace File Source on a 64-bit host you need to ensure you have the 32-bit (x86) tools available, and the way you execute your package is setup to use them, please see the help topic 64-bit Considerations for Integration Services for more details. Downloads Trace Sources for SQL Server 2005 -- Trace Sources for SQL Server 2008 Version History SQL Server 2008 Version 2.0.0.382 - SQL Sever 2008 public release. (9 Apr 2009) SQL Server 2005 Version 1.0.0.321 - SQL Server 2005 public release. (18 Nov 2008) -- Screenshots

  Read the article

• Shadow mapping with deffered shading for directional lights - shadow map projection problem

  - by Harry

  I'm trying to implement shadow mapping to my engine. I started with directional lights because they seemed to be the easiest one, but I was wrong :) I have implemented deferred shading and I retrieve position from depth. I think that there is the biggest problem but code looks ok for me. Now more about problem: Shadow map projected onto meshes looks bad scaled and translated and also some informations from shadow map texture aren't visible. You can see it on this screen: http://img5.imageshack.us/img5/2254/93dn.png Yelow frustum is light frustum and I have mixed shadow map preview and actual scene. As you can see shadows are in wrong place and shadow of cone and sphere aren't visible. Could you look at my codes and tell me where I have a mistake? // create shadow map if(!_shd)glGenTextures(1, &_shd); glBindTexture(GL_TEXTURE_2D, _shd); glTexImage2D(GL_TEXTURE_2D, 0, GL_DEPTH_COMPONENT, 1024, 1024, 0, GL_DEPTH_COMPONENT, GL_FLOAT,NULL); // shadow map size glTexParameterf(GL_TEXTURE_2D, GL_TEXTURE_MAG_FILTER, GL_NEAREST); glTexParameterf(GL_TEXTURE_2D, GL_TEXTURE_MIN_FILTER, GL_NEAREST); glTexParameterf(GL_TEXTURE_2D, GL_TEXTURE_WRAP_S, GL_CLAMP_TO_EDGE); glTexParameterf(GL_TEXTURE_2D, GL_TEXTURE_WRAP_T, GL_CLAMP_TO_EDGE); glFramebufferTexture2D(GL_DRAW_FRAMEBUFFER, GL_DEPTH_ATTACHMENT, GL_TEXTURE_2D, _shd, 0); glDrawBuffer(GL_NONE); // setting camera Vector dire=Vector(0,0,1); ACamera.setLookAt(dire,Vector(0)); ACamera.setPerspectiveView(60.0f,1,0.1f,10.0f); // currently needed for proper frustum corners calculation Vector min(ACamera._point[0]),max(ACamera._point[0]); for(int i=0;i<8;i++){ max=Max(max,ACamera._point[i]); min=Min(min,ACamera._point[i]); } ACamera.setOrthogonalView(min.x,max.x,min.y,max.y,-max.z,-min.z); glBindFramebuffer(GL_DRAW_FRAMEBUFFER, _s_buffer); // framebuffer for shadow map // rendering to depth buffer glBindFramebuffer(GL_DRAW_FRAMEBUFFER, _g_buffer); Shaders["DirLight"].set(true); Matrix4 bias; bias.x.set(0.5,0.0,0.0,0.0); bias.y.set(0.0,0.5,0.0,0.0); bias.z.set(0.0,0.0,0.5,0.0); bias.w.set(0.5,0.5,0.5,1.0); Shaders["DirLight"].set("textureMatrix",ACamera.matrix*Projection3D*bias); // order of multiplications are 100% correct, everything gives mi the same result as using glm glActiveTexture(GL_TEXTURE5); glBindTexture(GL_TEXTURE_2D,_shd); lightDir(dir); // light calculations Vertex Shader makes nothing related to shadow calculatons Pixel shader function which calculates if pixel is in shadow or not: float readShadowMap(vec3 eyeDir) { // retrieve depth of pixel float z = texture2D(depth, gl_FragCoord.xy/screen).z; vec3 pos = vec3(gl_FragCoord.xy/screen, z); // transform by the projection and view inverse vec4 worldSpace = inverse(View)*inverse(ProjectionMatrix)*vec4(pos*2-1,1); worldSpace /= worldSpace.w; vec4 coord=textureMatrix*worldSpace; float vis=1.0f; if(texture2D(shadow, coord.xy).z < coord.z-0.001)vis=0.2f; return vis; } I also have question about shadows specifically for directional light. Currently I always look at 0,0,0 position and in further implementation I have to move light frustum along to camera frustum. I've found how to do this here: http://www.gamedev.net/topic/505893-orthographic-projection-for-shadow-mapping/ but it doesn't give me what I want. Maybe because of problems mentioned above, but I want know your opinion. EDIT: vec4 worldSpace is position read from depht of the scene (not shadow map). Maybe I wasn't precise so I'll try quick explain what is what: View is camera view matrix, ProjectionMatrix is camera projection,. First I try to get world space position from depth map and then multiply it by textureMatrix which is light view *light projection*bias. Rest of code is the same as in many tutorials. I can't use vertex shader to make something like gl_Position=textureMatrix*gl_Vertex and get it interpolated in fragment shader because of deffered rendering use so I want get it from depht buffer. EDIT2: I also tried make it as in Coding Labs tutorial about Shadow Mapping with Deferred Rendering but unfortunately this either works wrong.

  Read the article

• Basic shadow mapping fails on NVIDIA card?

  - by James

  Recently I switched from an AMD Radeon HD 6870 card to an (MSI) NVIDIA GTX 670 for performance reasons. I found however that my implementation of shadow mapping in all my applications failed. In a very simple shadow POC project the problem appears to be that the scene being drawn never results in a draw to the depth map and as a result the entire depth map is just infinity, 1.0 (Reading directly from the depth component after draw (glReadPixels) shows every pixel is infinity (1.0), replacing the depth comparison in the shader with a comparison of the depth from the shadow map with 1.0 shadows the entire scene, and writing random values to the depth map and then not calling glClear(GL_DEPTH_BUFFER_BIT) results in a random noisy pattern on the scene elements - from which we can infer that the uploading of the depth texture and comparison within the shader are functioning perfectly.) Since the problem appears almost certainly to be in the depth render, this is the code for that: const int s_res = 1024; GLuint shadowMap_tex; GLuint shadowMap_prog; GLint sm_attr_coord3d; GLint sm_uniform_mvp; GLuint fbo_handle; GLuint renderBuffer; bool isMappingShad = false; //The scene consists of a plane with box above it GLfloat scene[] = { -10.0, 0.0, -10.0, 0.5, 0.0, 10.0, 0.0, -10.0, 1.0, 0.0, 10.0, 0.0, 10.0, 1.0, 0.5, -10.0, 0.0, -10.0, 0.5, 0.0, -10.0, 0.0, 10.0, 0.5, 0.5, 10.0, 0.0, 10.0, 1.0, 0.5, ... }; //Initialize the stuff used by the shadow map generator int initShadowMap() { //Initialize the shadowMap shader program if (create_program("shadow.v.glsl", "shadow.f.glsl", shadowMap_prog) != 1) return -1; const char* attribute_name = "coord3d"; sm_attr_coord3d = glGetAttribLocation(shadowMap_prog, attribute_name); if (sm_attr_coord3d == -1) { fprintf(stderr, "Could not bind attribute %s\n", attribute_name); return 0; } const char* uniform_name = "mvp"; sm_uniform_mvp = glGetUniformLocation(shadowMap_prog, uniform_name); if (sm_uniform_mvp == -1) { fprintf(stderr, "Could not bind uniform %s\n", uniform_name); return 0; } //Create a framebuffer glGenFramebuffers(1, &fbo_handle); glBindFramebuffer(GL_FRAMEBUFFER, fbo_handle); //Create render buffer glGenRenderbuffers(1, &renderBuffer); glBindRenderbuffer(GL_RENDERBUFFER, renderBuffer); //Setup the shadow texture glGenTextures(1, &shadowMap_tex); glBindTexture(GL_TEXTURE_2D, shadowMap_tex); glTexImage2D(GL_TEXTURE_2D, 0, GL_DEPTH_COMPONENT, s_res, s_res, 0, GL_DEPTH_COMPONENT, GL_FLOAT, NULL); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_MAG_FILTER, GL_NEAREST); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_MIN_FILTER, GL_NEAREST); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_WRAP_S, GL_CLAMP_TO_EDGE); glTexParameteri(GL_TEXTURE_2D, GL_TEXTURE_WRAP_T, GL_CLAMP_TO_EDGE); return 0; } //Delete stuff void dnitShadowMap() { //Delete everything glDeleteFramebuffers(1, &fbo_handle); glDeleteRenderbuffers(1, &renderBuffer); glDeleteTextures(1, &shadowMap_tex); glDeleteProgram(shadowMap_prog); } int loadSMap() { //Bind MVP stuff glm::mat4 view = glm::lookAt(glm::vec3(10.0, 10.0, 5.0), glm::vec3(0.0, 0.0, 0.0), glm::vec3(0.0, 1.0, 0.0)); glm::mat4 projection = glm::ortho<float>(-10,10,-8,8,-10,40); glm::mat4 mvp = projection * view; glm::mat4 biasMatrix( 0.5, 0.0, 0.0, 0.0, 0.0, 0.5, 0.0, 0.0, 0.0, 0.0, 0.5, 0.0, 0.5, 0.5, 0.5, 1.0 ); glm::mat4 lsMVP = biasMatrix * mvp; //Upload light source matrix to the main shader programs glUniformMatrix4fv(uniform_ls_mvp, 1, GL_FALSE, glm::value_ptr(lsMVP)); glUseProgram(shadowMap_prog); glUniformMatrix4fv(sm_uniform_mvp, 1, GL_FALSE, glm::value_ptr(mvp)); //Draw to the framebuffer (with depth buffer only draw) glBindFramebuffer(GL_FRAMEBUFFER, fbo_handle); glBindRenderbuffer(GL_RENDERBUFFER, renderBuffer); glBindTexture(GL_TEXTURE_2D, shadowMap_tex); glFramebufferTexture2D(GL_FRAMEBUFFER, GL_DEPTH_ATTACHMENT, GL_TEXTURE_2D, shadowMap_tex, 0); glDrawBuffer(GL_NONE); glReadBuffer(GL_NONE); GLenum result = glCheckFramebufferStatus(GL_FRAMEBUFFER); if (GL_FRAMEBUFFER_COMPLETE != result) { printf("ERROR: Framebuffer is not complete.\n"); return -1; } //Draw shadow scene printf("Creating shadow buffers..\n"); int ticks = SDL_GetTicks(); glClear(GL_DEPTH_BUFFER_BIT); //Wipe the depth buffer glViewport(0, 0, s_res, s_res); isMappingShad = true; //DRAW glEnableVertexAttribArray(sm_attr_coord3d); glVertexAttribPointer(sm_attr_coord3d, 3, GL_FLOAT, GL_FALSE, 5*4, scene); glDrawArrays(GL_TRIANGLES, 0, 14*3); glDisableVertexAttribArray(sm_attr_coord3d); isMappingShad = false; glBindFramebuffer(GL_FRAMEBUFFER, 0); printf("Render Sbuf in %dms (GLerr: %d)\n", SDL_GetTicks() - ticks, glGetError()); return 0; } This is the full code for the POC shadow mapping project (C++) (Requires SDL 1.2, SDL-image 1.2, GLEW (1.5) and GLM development headers.) initShadowMap is called, followed by loadSMap, the scene is drawn from the camera POV and then dnitShadowMap is called. I followed this tutorial originally (Along with another more comprehensive tutorial which has disappeared as this guy re-configured his site but used to be here (404).) I've ensured that the scene is visible (as can be seen within the full project) to the light source (which uses an orthogonal projection matrix.) Shader utilities function fine in non-shadow-mapped projects. I should also note that at no point is the GL error state set. What am I doing wrong here and why did this not cause problems on my AMD card? (System: Ubuntu 12.04, Linux 3.2.0-49-generic, 64 bit, with the nvidia-experimental-310 driver package. All other games are functioning fine so it's most likely not a card/driver issue.)

  Read the article

• ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

  - by Andreea Vaduva

  Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

  Read the article

• T-SQL Tuesday #21 - Crap!

  - by Most Valuable Yak (Rob Volk)

  Adam Machanic's (blog | twitter) ever popular T-SQL Tuesday series is being held on Wednesday this time, and the topic is… SHIT CRAP. No, not fecal material.  But crap code.  Crap SQL.  Crap ideas that you thought were good at the time, or were forced to do due (doo-doo?) to lack of time. The challenge for me is to look back on my SQL Server career and find something that WASN'T crap.  Well, there's a lot that wasn't, but for some reason I don't remember those that well.  So the additional challenge is to pick one particular turd that I really wish I hadn't squeezed out.  Let's see if this outline fits the bill: An ETL process on text files; That had to interface between SQL Server and an AS/400 system; That didn't use SSIS (should have) or BizTalk (ummm, no) but command-line scripting, using Unix utilities(!) via: xp_cmdshell; That had to email reports and financial data, some of it sensitive Yep, the stench smell is coming back to me now, as if it was yesterday… As to why SSIS and BizTalk were not options, basically I didn't know either of them well enough to get the job done (and I still don't).  I also had a strict deadline of 3 days, in addition to all the other responsibilities I had, so no time to learn them.  And seeing how screwed up the rest of the process was: Payment files from multiple vendors in multiple formats; Sent via FTP, PGP encrypted email, or some other wizardry; Manually opened/downloaded and saved to a particular set of folders (couldn't change this); Once processed, had to be placed BACK in the same folders with the original archived; x2 divisions that had to run separately; Plus an additional vendor file in another format on a completely different schedule; So that they could be MANUALLY uploaded into the AS/400 system (couldn't change this either, even if it was technically possible) I didn't feel so bad about the solution I came up with, which was naturally: Copy the payment files to the local SQL Server drives, using xp_cmdshell Run batch files (via xp_cmdshell) to parse the different formats using sed, a Unix utility (this was before Powershell) Use other Unix utilities (join, split, grep, wc) to process parsed files and generate metadata (size, date, checksum, line count) Run sqlcmd to execute a stored procedure that passed the parsed file names so it would bulk load the data to do a comparison bcp the compared data out to ANOTHER text file so that I could grep that data out of the original file Run another stored procedure to import the matched data into SQL Server so it could process the payments, including file metadata Process payment batches and log which division and vendor they belong to Email the payment details to the finance group (since it was too hard for them to run a web report with the same data…which they ran anyway to compare the emailed file against…which always matched, surprisingly) Email another report showing unmatched payments so they could manually void them…about 3 months afterward All in "Excel" format, using xp_sendmail (SQL 2000 system) Copy the unmatched data back to the original folder locations, making sure to match the file format exactly (if you've ever worked with ACH files, you'll understand why this sucked) If you're one of the 10 people who have read my blog before, you know that I love the DOS "for" command.  Like passionately.  Like fairy-tale love.  So my batch files were riddled with for loops, nested within other for loops, that called other batch files containing for loops.  I think there was one section that had 4 or 5 nested for commands.  It was wrong, disturbed, and completely un-maintainable by anyone, even myself.  Months, even a year, after I left the company I got calls from someone who had to make a minor change to it, and they called me to talk them out of spraying the office with an AK-47 after looking at this code.  (for you Star Trek TOS fans) The funniest part of this, well, one of the funniest, is that I made the deadline…sort of, I was only a day late…and the DAMN THING WORKED practically unchanged for 3 years.  Most of the problems came from the manual parts of the overall process, like forgetting to decrypt the files, or missing/late files, or saved to the wrong folders.  I'm definitely not trying to toot my own horn here, because this was truly one of the dumbest, crappiest solutions I ever came up with.  Fortunately as far as I know it's no longer in use and someone has written a proper replacement.  Today I would knuckle down and do it in SSIS or Powershell, even if it took me weeks to get it right. The real lesson from this crap code is to make things MAINTAINABLE and UNDERSTANDABLE.  sed scripting regular expressions doesn't fit that criteria in any way.  If you ever find yourself under pressure to do something fast at all costs, DON'T DO IT.  Stop and consider long-term maintainability, not just for yourself but for others on your team.  If you can't explain the basic approach in under 5 minutes, it ultimately won't succeed.  And while you may love to leave all that crap behind, it may follow you anyway, and you'll step in it again.   P.S. - if you're wondering about all the manual stuff that couldn't be changed, it was because the entire process had gone through Six Sigma, and was deemed the best possible way.  Phew!  Talk about stink!

  Read the article

• Backup Your Windows Home Server Off-Site with Asus Webstorage

  - by Mysticgeek

  Windows Home Server lets you backup machines on your network easily. But what about backing up the server data? Today we take a look at ASUS WebStorage for Windows Home Server, which provides you with secure off-site backup for WHS. To use the ASUS WebStorage service you’ll need to sign up for a free account. It offers 1GB of free storage, then you can purchase an unlimited backup package for $39.99 for a year subscription. Note: They also offer online storage for individual PCs as well. Install ASUS WebStorage for WHS Browse to your shared folders on the server and open the Add-Ins folder and copy over the WHSConnectorSetup2.2.4.088.msi file (link below) then close out of the folder. Now launch Windows Home Server Console from one of the computers on your network, click Settings, then Add-ins. Under Available Add-ins click the Available tab and you’ll see the Asus WebStorage installer file we just copied over. Click the Install button. Installation kicks off and when it’s complete, you’ll need to close out of the console and reconnect. Using ASUS WebStorage WHS Connector  When you reconnect to WHS Console, scroll over to the ASUS WebStorage icon and click on Settings. Now log into your ASUS account… Now select the folders you want to backup to the WebStorage service. Select the radio button next to Enable to initialize the backup process… The backup process begins. You can change which folders are backed up simply by disabling the backup process, uncheck the folder(s), then enable the backup again. ASUS WebStorage Site After you have files backed up to the ASUS site, log into your account, and your presented with an overview of the amount of storage you’re using. It also shows what type of files are taking certain amounts of space.   You can browse through your backed up files and folders. It allows you to share and sync backed up data as well. Navigate to the file you want and you can easily download it by clicking on it, or share it out by clicking the share link below it. If you choose to share it, you’re provided with a link to the file to send out to other users.   Conclusion Users of Windows Home Server have been looking for an inexpensive cloud backup solution for quite some time. There are services such as JungleDisk, KeepVault, Wuala…etc. These services probably do a better job, but can start getting expensive once you start uploading a GBs of data. Another disappointment of ASUS WebStorage is you can only backup your WHS shares (from what we’ve been able to determine), it’s an “all or nothing” type of thing. You cannot go in and select individual files and folders. The initial upload speeds can be a bit slow as well, although that might have something to do with limited upload speeds on the DSL connection we used to test it. Retrieving your data from the ASUS site is a breeze though, and all the data files are organized quite well. The WHS Addin is very easy to install and use. If you’re looking for an off-site solution to backup your WHS data, you can test out ASUS WebStorage for free with a 1GB limit. This is good for testing the service and it might be exactly what you’re looking for. Other users may want a more advanced solution like KeepVault or CloudBerry…which is a front end for Amazon S3 storage. Download ASUS WebStorage WHS Addin Other WHS Offsite Backup Solutions CloudBerry, JungleDisk, KeepVault, Wuala Similar Articles Productive Geek Tips Restore Files from Backups on Windows Home ServerGMedia Blog: Setting Up a Windows Home ServerCreate A Windows Home Server Home Computer Restore DiscRemove a Network Computer from Windows Home ServerShare Ubuntu Home Directories using Samba TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Gadfly is a cool Twitter/Silverlight app Enable DreamScene in Windows 7 Microsoft’s “How Do I ?” Videos Home Networks – How do they look like & the problems they cause Check Your IMAP Mail Offline In Thunderbird Follow Finder Finds You Twitter Users To Follow

  Read the article

• How to install iodbc in Ubuntu 12.10

  - by Hanynowsky

  I need to install the library iodbc (depends on libodbc2) in my Quantal machine. Yet there is creepy dependency problem. This was replaced somehow by unixodbc which I don't have, installed. Here is what I get when I try to install : sudo apt-get install libiodbc2-dev Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: libiodbc2-dev : Depends: libiodbc2 (= 3.52.7-2build2) but it is not going to be installed Depends: iodbc (= 3.52.7-2build2) but it is not going to be installed E: Unable to correct problems, you have held broken packages. I can tell that iodbc conflicts with odbcinst. Yet, I cannot remove it due to the following: sudo apt-get remove odbcinst Reading package lists... Done Building dependency tree Reading state information... Done The following packages were automatically installed and are no longer required: akonadi-backend-mysql calligra-l10n-engb kde-l10n-engb kdevelop-l10n kdevelop-php-docs-l10n kdevelop-php-l10n libakonadi-kabc4 libakonadi-notes4 libakonadiprotocolinternals1 libboost-thread1.49.0 libdmtx0a libgpgme++2 libkcalcore4 libkdgantt2 libkholidays4 libkimap4 libkldap4 libkmbox4 libkmime4 libkolabxml0 libkpgp4 libkresources4 libksieve4 libprison0 libqgpgme1 libqrencode3 libxerces-c3.1 Use 'apt-get autoremove' to remove them. The following packages will be REMOVED: akonadi-server k3b k3b-i18n katepart kde-runtime kdelibs-bin kdelibs5-plugins kdepim-runtime kdepim-strigi-plugins kdepimlibs-kio-plugins kdoctools kget kmag kmail kmix kmousetool ksystemlog kubuntu-debug-installer language-pack-kde-ar language-pack-kde-en libakonadi-calendar4 libakonadi-contact4 libakonadi-kcal4 libakonadi-kde4 libakonadi-kmime4 libcalendarsupport4 libincidenceeditorsng4 libk3b6 libkabc4 libkactivities-bin libkactivities6 libkalarmcal2 libkatepartinterfaces4 libkcal4 libkcalutils4 libkcddb4 libkde3support4 libkdepim4 libkdepimdbusinterfaces4 libkdewebkit5 libkemoticons4 libkfile4 libkgapi0 libkhtml5 libkio5 libkleo4 libkmanagesieve4 libkmediaplayer4 libknewstuff3-4 libknotifyconfig4 libkolab0 libkonq-common libkonq5abi1 libkontactinterface4 libkparts4 libkpimidentities4 libkpimtextedit4 libkpimutils4 libkprintutils4 libksieveui4 libktexteditor4 libktnef4 libktorrent4 libkworkspace4abi2 libkxmlrpcclient4 libmailcommon4 libmailimporter4 libmailtransport4 libmessagecomposer4 libmessagecore4 libmessagelist4 libmessageviewer4 libmicroblog4 libnepomuk4 libnepomukcore4abi1 libnepomukquery4a libnepomuksync4 libnepomukutils4 libplasma3 libsoprano4 libtemplateparser4 libvirtodbc0 nepomuk-core odbcinst odbcinst1debian2 plasma-scriptengine-javascript qapt-batch soprano-daemon virtuoso-minimal 0 upgraded, 0 newly installed, 89 to remove and 0 not upgraded. After this operation, 126 MB disk space will be freed. Do you want to continue [Y/n]? Other info: Why do the "iodbc" and "libmyodbc" packages conflict with each other? The root problem is that I need to use a new feature introduced in the latest MySQL Workbench builds (DB Migration) which uses odbc for that matter. Here is what Mysql doc says about it : Linux The Migration Wizard uses iODBC as a driver manager for all of its ODBC connections in Linux. This may give you some troubles because most Linux distributions provide ODBC drivers compiled against unixODBC. This is another driver manager not supported by MySQL Workbench so you won’t be able to use those drivers unless you compile them against iODBC. Here’s what you should do. Make sure that you have iODBC installed. If you are using Debian, Ubuntu or another Debian based distro, type this command in your terminal: $ sudo apt-get install iodbc libiodbc2-dev libpq-dev libssl-dev For RPM based distros (RedHat, Fedora, etc.) type this command instead of the previous one: $ sudo yum install iodbc iodbc-dev libpqxx-devel openssl-devel Now we need to install the PostgreSQL ODBC drivers. Download the psqlODBC source tarball from here. Use the latest version available for download. As of this writing the latest version corresponds to the file psqlodbc-09.01.0200.tar.gz. Extract this tarball to a directory in your hard drive and open a terminal and cd into that directory. Type this in the terminal window: $ ./configure --with-iodbc --enable-pthreads $ make $ sudo make install Verify that you have the file psqlodbcw.so in the /usr/local/lib directory. This package seems to pose the problem probably: dpkg -s odbcinst1debian2 Package: odbcinst1debian2 Status: install ok installed Priority: optional Section: libs Installed-Size: 241 Maintainer: Ubuntu Developers <[email protected]> Architecture: amd64 Multi-Arch: same Source: unixodbc Version: 2.2.14p2-5ubuntu4 Replaces: unixodbc (<< 2.1.1-2) Depends: libc6 (>= 2.14), libltdl7 (>= 2.4.2), odbcinst Pre-Depends: multiarch-support Breaks: libiodbc2, libmyodbc (<< 5.1.6-2), odbc-postgresql (<< 1:09.00.0310-1.1), tdsodbc (<< 0.82-8) Conflicts: odbcinst1, odbcinst1debian1 Description: Support library for accessing odbc ini files This package contains the libodbcinst library from unixodbc, a library used by ODBC drivers for reading their configuration settings from /etc/odbc.ini and ~/.odbc.ini. . Also contained in this package are the driver setup plugins, which describe the features supported by individual ODBC drivers. Homepage: http://www.unixodbc.org/ Original-Maintainer: Steve Langasek <[email protected]> I have no broken packages:

  Read the article

• Top Reasons You Need A User Engagement Platform

  - by Michael Snow

  Guest post by: Amit Sircar, Senior Sales Consultant, Oracle Deliver complex enterprise functionality through a simple intuitive and unified User Interface (UI) The modern enterprise contains a wide range of applications that are used to manage the business and drive competitive advantages. Organizations respond by creating a complex structure that results in a functional and management grouping of users. Each of these groups of users requires access to multiple applications and information sources in order to perform their job functions. This leads to the lack of a unified view of enterprise information, inconsistent user interfaces and disjointed security. To be effective, portals must be designed from the end-user perspective, enabling the user to accomplish as many tasks as possible while visiting the fewest number of portals. This requires rethinking the way that portals are built, moving from a functional business unit perspective to a user-focused, process-oriented point of view. Oracle WebCenter provides the Common User Experience Architecture that allows organizations to seamlessly present a unified view of enterprise information tailored to a particular user’s role and preferences. This architecture provides the best practices, design patterns and delivery mechanism for myriad services, applications, and data sources.  In order to serve as a primary system of access, Oracle WebCenter also provides access to unstructured content and to other users via integrated search, service-oriented artifacts, content management, and collaboration tools. Provide a modern and engaging experience without modifying the core business application Web 2.0 technologies such as blogs, wikis, forums or social media sites are having a profound impact in the public internet.  These technologies can be leveraged by enterprises to add significant value to the business. Organizations need to integrate these technologies directly into their business applications while continuing to meet their security and governance needs. To deliver richer connections and become a more agile and intelligent business, WebCenter provides an enterprise portal platform that contains pre-integrated, standards-based Enterprise 2.0 services. These Enterprise 2.0 services can be easily accessed, integrated and utilized by users. By giving users the ability to use and integrate Enterprise 2.0 services such as tags, links, wikis, activities, blogs or social networking directly with their portals and applications, they are empowered to make richer connections, optimize their productivity, and ultimately increase the value of their applications. Foster a collaborative experience The organizational workplace has undergone a major change in the last decade. With increasing globalization and a distributed workforce, project teams may be physically separated by large distances. Online collaboration technologies are becoming a critical resource to enable virtual teams to share information and work together effectively. Oracle WebCenter delivers dynamic business communities with rich Services to empower teams to quickly and efficiently manage their information, applications, projects, and people without requiring IT assistance. It brings together the latest technology around Enterprise 2.0 and social computing, communities, personal productivity, and ad-hoc team interactions without any development effort. It enables the sharing and collaboration on team content, focusing an organization’s valuable resources on solving business problems, tapping into new ideas, and reducing time-to-market. Mobile Support The traditional workplace dynamics that required employees to access their work applications from their desktops have undergone a fundamental shift. Employees were used to primarily working from company offices and utilized an IT-issued computer for performing their job functions. With the introduction of flexible work hours and the growth of remote workers, more and more employees need the ability to remain productive even when they do not have access to a computer via the use of tablets and smartphones.  In addition, customers and citizens have come to expect 24x7 access to resources and websites from wherever they are located. Tablets and smartphones have empowered everyone to quickly access services they need anytime and from any place.  WebCenter provides out of the box capabilities to deliver the mobile experience in a seamless manner. Seeded device profiles and toolkits within WebCenter can be used to render the same web pages into multiple target devices such iPads, iPhones and android devices. Web designers can preview the portal using the built in simulator, make necessary updates and then deploy their UI design for the targeted device. Conclusion The competitive economy and resource constraints facing organizations today require them to find ways to make their applications, portals and Web sites more agile and intelligent and their knowledge workers more productive no matter where they are located. Organizations need to provide faster access to relevant information and resources, enhance existing applications and business processes with rich Enterprise 2.0 services, and seamlessly deliver content to mobile platforms. Oracle WebCenter successfully meets these challenges by providing the modern user experience platform for the enterprise and the Web.

  Read the article

• ORA-7445 Troubleshooting

  - by [email protected]

      QUICKLINK: Note 153788.1 ORA-600/ORA-7445 Lookup tool Note 1082674.1 : A Video To Demonstrate The Usage Of The ORA-600/ORA-7445 Lookup Tool [Video]   Have you observed an ORA-07445 error reported in your alert log? While the ORA-600 error is "captured" as a handled exception in the Oracle source code, the ORA-7445 is an unhandled exception error due to an OS exception which should result in the creation of a core file.  An ORA-7445 is a generic error, and can occur from anywhere in the Oracle code. The precise location of the error is identified by the core file and/or trace file it produces.  Looking for the best way to diagnose? Whenever an ORA-7445 error is raised a core file is generated.  There may be a trace file generated with the error as well.   Prior to 11g, the core files are located in the CORE_DUMP_DEST directory.   Starting with 11g, there is a new advanced fault diagnosability infrastructure to manage trace data.  Diagnostic files are written into a root directory for all diagnostic data called the ADR home.   Core files at 11g will go to the ADR HOME/cdump directory.   For more information on the Oracle 11g Diagnosability feature see Note 453125.1 11g Diagnosability Frequently Asked Questions Note 443529.1 11g Quick Steps to Package and Send Critical Error Diagnostic Information to Support[Video]   NOTE:  While the core file is captured in the Diagnosability infrastructure, the file may not be included with a diagnostic package.1.  Check the Alert LogThe alert log may indicate additional errors or other internal errors at the time of the problem.   In some cases, the ORA-7445 error will occur along with ORA-600, ORA-3113, ORA-4030 errors.  The ORA-7445 error can be side effects of the other problems and you should review the first error and associated core file or trace file and work down the list of errors.   Note 1020463.6 DIAGNOSING ORA-3113 ERRORS Note 1812.1 TECH:  Getting a Stack Trace from a CORE file Note 414966.1 RDA Documentation Index   If the ORA-7445 errors are not associated with other error conditions, ensure the trace data is not truncated. If you see a message at the end of the file   "MAX DUMP FILE SIZE EXCEEDED"   the MAX_DUMP_FILE_SIZE parameter is not setup high enough or to 'unlimited'. There could be vital diagnostic information missing in the file and discovering the root issue may be very difficult.  Set the MAX_DUMP_FILE_SIZE appropriately and regenerate the error for complete trace information. For pointers on deeper analysis of these errors see   Note 390293.1 Introduction to 600/7445 Internal Error Analysis Note 211909.1 Customer Introduction to ORA-7445 Errors 2.  Search 600/7445 Lookup Tool Visit My Oracle Support to access the ORA-00600 Lookup tool (Note 153788.1). The ORA-600/ORA-7445 Lookup tool may lead you to applicable content in My Oracle Support on the problem and can be used to investigate the problem with argument data from the error message or you can pull out key stack pointers from the associated trace file to match up against known bugs.3.  "Fine tune" searches in Knowledge Base As the ORA-7445 error indicates an unhandled exception in the Oracle source code, your search in the Oracle Knowledge Base will need to focus on the stack data from the core file or the trace file. Keep in mind that searches on generic argument data will bring back a large result set.  The more you can learn about the environment and code leading to the errors, the easier it will be to narrow the hit list to match your problem. Note 153788.1 ORA-600/ORA-7445 TroubleshooterNote 1082674.1 A Video To Demonstrate The Usage Of The ORA-600/ORA-7445 Lookup Tool [Video] NOTE:  If no trace file is captured, see Note 1812.1 TECH:  Getting a Stack Trace from a CORE file.  Core files are managed through 11g Diagnosability, but are not packaged with other diagnostic data automatically.  The core files can be quite large, but may be useful during analysis within Oracle Support.4.  If assistance is required from Oracle Should it become necessary to get assistance from Oracle Support on an ORA-7445 problem, please provide at a minimum, the Alert log  Associated tracefile(s) or incident package at 11g Patch level  information Core file(s)  Information about changes in configuration and/or application prior to  issues  If error is reproducible, a self-contained reproducible testcase: Note.232963.1 How to Build a Testcase for Oracle Data Server Support to Reproduce ORA-600 and ORA-7445 Errors RDA report or Oracle Configuration Manager information Oracle Configuration Manager Quick Start Guide Note 548815.1 My Oracle Support Configuration Management FAQ Note 414966.1 RDA Documentation Index ***For reference to the content in this blog, refer to Note.1092832.1 Master Note for Diagnosing ORA-600

  Read the article

• The clock hands of the buffer cache

  - by Tony Davis

  Over a leisurely beer at our local pub, the Waggon and Horses, Phil Factor was holding forth on the esoteric, but strangely poetic, language of SQL Server internals, riddled as it is with 'sleeping threads', 'stolen pages', and 'memory sweeps'. Generally, I remain immune to any twinge of interest in the bowels of SQL Server, reasoning that there are certain things that I don't and shouldn't need to know about SQL Server in order to use it successfully. Suddenly, however, my attention was grabbed by his mention of the 'clock hands of the buffer cache'. Back at the office, I succumbed to a moment of weakness and opened up Google. He wasn't lying. SQL Server maintains various memory buffers, or caches. For example, the plan cache stores recently-used execution plans. The data cache in the buffer pool stores frequently-used pages, ensuring that they may be read from memory rather than via expensive physical disk reads. These memory stores are classic LRU (Least Recently Updated) buffers, meaning that, for example, the least frequently used pages in the data cache become candidates for eviction (after first writing the page to disk if it has changed since being read into the cache). SQL Server clearly needs some mechanism to track which pages are candidates for being cleared out of a given cache, when it is getting too large, and it is this mechanism that is somewhat more labyrinthine than I previously imagined. Each page that is loaded into the cache has a counter, a miniature "wristwatch", which records how recently it was last used. This wristwatch gets reset to "present time", each time a page gets updated and then as the page 'ages' it clicks down towards zero, at which point the page can be removed from the cache. But what is SQL Server is suffering memory pressure and urgently needs to free up more space than is represented by zero-counter pages (or plans etc.)? This is where our 'clock hands' come in. Each cache has associated with it a "memory clock". Like most conventional clocks, it has two hands; one "external" clock hand, and one "internal". Slava Oks is very particular in stressing that these names have "nothing to do with the equivalent types of memory pressure". He's right, but the names do, in that peculiar Microsoft tradition, seem designed to confuse. The hands do relate to memory pressure; the cache "eviction policy" is determined by both global and local memory pressures on SQL Server. The "external" clock hand responds to global memory pressure, in other words pressure on SQL Server to reduce the size of its memory caches as a whole. Global memory pressure – which just to confuse things further seems sometimes to be referred to as physical memory pressure – can be either external (from the OS) or internal (from the process itself, e.g. due to limited virtual address space). The internal clock hand responds to local memory pressure, in other words the need to reduce the size of a single, specific cache. So, for example, if a particular cache, such as the plan cache, reaches a defined "pressure limit" the internal clock hand will start to turn and a memory sweep will be performed on that cache in order to remove plans from the memory store. During each sweep of the hands, the usage counter on the cache entry is reduced in value, effectively moving its "last used" time to further in the past (in effect, setting back the wrist watch on the page a couple of hours) and increasing the likelihood that it can be aged out of the cache. There is even a special Dynamic Management View, sys.dm_os_memory_cache_clock_hands, which allows you to interrogate the passage of the clock hands. Frequently turning hands equates to excessive memory pressure, which will lead to performance problems. Two hours later, I emerged from this rather frightening journey into the heart of SQL Server memory management, fascinated but still unsure if I'd learned anything that I'd put to any practical use. However, I certainly began to agree that there is something almost Tolkeinian in the language of the deep recesses of SQL Server. Cheers, Tony.

  Read the article

• using isight camera in macbookpro(8,2) on ubuntu 12.04 virtualbox VM

  - by Kurt Spindler

  I'm having a lot of trouble using the built-in isight camera on my macbookpro8,2 (early 2011) from an ubuntu 12.04 virtual machine, run inside VirtualBox. The following is the log I get when I try to run guvcview ubuntu@ubuntu:~$ guvcview guvcview 1.5.3 ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.rear ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.center_lfe ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.side ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.surround71 ALSA lib setup.c:565:(add_elem) Cannot obtain info for CTL elem (MIXER,'IEC958 Playback Default',0,0,0): No such file or directory ALSA lib setup.c:565:(add_elem) Cannot obtain info for CTL elem (MIXER,'IEC958 Playback Default',0,0,0): No such file or directory ALSA lib setup.c:565:(add_elem) Cannot obtain info for CTL elem (MIXER,'IEC958 Playback Default',0,0,0): No such file or directory ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.hdmi ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.hdmi ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.modem ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.modem ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.phoneline ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.phoneline ALSA lib audio/pcm_bluetooth.c:1614:(audioservice_expect) BT_GET_CAPABILITIES failed : Input/output error(5) ALSA lib audio/pcm_bluetooth.c:1614:(audioservice_expect) BT_GET_CAPABILITIES failed : Input/output error(5) ALSA lib audio/pcm_bluetooth.c:1614:(audioservice_expect) BT_GET_CAPABILITIES failed : Input/output error(5) ALSA lib audio/pcm_bluetooth.c:1614:(audioservice_expect) BT_GET_CAPABILITIES failed : Input/output error(5) ALSA lib pcm_dmix.c:957:(snd_pcm_dmix_open) The dmix plugin supports only playback stream Cannot connect to server socket err = No such file or directory Cannot connect to server socket jack server is not running or cannot be started video device: /dev/video0 Init. FaceTime HD Camera (Built-in) (location: usb-0000:00:0b.0-1) { pixelformat = 'YUYV', description = 'YUV 4:2:2 (YUYV)' } { discrete: width = 160, height = 120 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 176, height = 144 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 320, height = 240 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 352, height = 288 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 640, height = 480 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 1/10, { pixelformat = 'MJPG', description = 'MJPEG' } { discrete: width = 960, height = 540 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1024, height = 576 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { pixelformat = 'RGB3', description = 'RGB3' } { discrete: width = 160, height = 120 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 176, height = 144 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 320, height = 240 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 352, height = 288 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 640, height = 480 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 960, height = 540 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1024, height = 576 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { pixelformat = 'BGR3', description = 'BGR3' } { discrete: width = 160, height = 120 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 176, height = 144 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 320, height = 240 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 352, height = 288 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 640, height = 480 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 960, height = 540 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1024, height = 576 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { pixelformat = 'YU12', description = 'YU12' } { discrete: width = 160, height = 120 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 176, height = 144 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 320, height = 240 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 352, height = 288 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 640, height = 480 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 960, height = 540 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1024, height = 576 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { pixelformat = 'YV12', description = 'YV12' } { discrete: width = 160, height = 120 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 176, height = 144 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 320, height = 240 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 352, height = 288 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 640, height = 480 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1280, height = 720 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 960, height = 540 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, { discrete: width = 1024, height = 576 } Time interval between frame: 100/2997, 1/25, 1/24, 1/15, vid:05ac pid:8509 driver:uvcvideo checking format: 1196444237 VIDIOC_G_COMP:: Invalid argument compression control not supported fps is set to 1/25 drawing controls no codec detected for H264 no codec detected for MP3 - (lavc) Checking video mode 960x540@32bpp : OK Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable Could not grab image (select timeout): Resource temporarily unavailable write /home/ubuntu/.guvcviewrc OK free controls cleaned allocations - 100% Closing portaudio ...OK Closing GTK... OK ubuntu@ubuntu:~$ Any help would be greatly appreciated. Only clue I have is that I initially was having problems, tried using the old method of fixing isights (involving installing isight-firmware-tools) before realizing that I just hadn't turned on the VM setting to allow the VM to access the webcam. :) Anyway, I wonder if installing that messed something up. However, I think this is a red herring because I've: shut down and turned back on the Mac, restarted the VM, tried a different VM (for which I never installed isight-firmware-tools, and created an entirely new ubuntu vm. All instances have had this problem. Similarly, other viewers, such as cheese, avplay, avconv have had all various kinds of errors.

  Read the article

< Previous Page | 573 574 575 576 577 578 579 580 581 582 583 584  | Next Page >