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• Sharing RAM resources between 2 or more computers

  - by davee44

  I know there was a somewhat similar question before: How to share CPU or RAM? But, let me just specify it a little more... When Microsoft Windows requires more RAM capacity than available it uses a swap-file to temporarily store the data there, this is actually something like a hard-drive-based RAM. This technology is used for many years. Theoretically, it shouldn't be too hard to implement a similar technology that uses the RAM of different computer(s) in the network for temporary data storage. This just requires a software that runs on computers in the network that accepts and returns data from/to the main computer and keep that data in the RAM; plus the operation system of the main computer must have the ability to use computers in the network instead of (or in addition to) the swap-file. I wonder, are there any implementations of this idea? This would allow users to build RAM clusters using all of their home or office computers, that will boost the performance of a single computer for some development/gaming/video tasks, etc.

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• Step by Step: Remove/Sideline Preinstalled Windows 8, Install Ubuntu

  - by user207562

  I want Ubuntu as my primary/only operating system. Computer came with presumptive Pre-Installed Windows 8.(touch screen) Help. New Dell Inspiron 15r. Cannot install Ubuntu 12.04-03 or LTS. I need/request step by step instructions to remove Windows 8 or sideline Windows 8. (ie) BIOS settings I need to know: What to have; What settings; When to apply; Boot manager settings. UEFI. Etc. This should be easy, but I am mired in the Herpes that is Microsoft. I end up having a presumed dual boot that will not access Ubuntu. (ie) Step 1: Turn on computer. Step 2: F# to change ... to ... at Dell prompt... I want to use Ubuntu as my primary operating system or my only operating system.

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• Is there a way to transfer windows license to a different machine?

  - by Alex Khvatov

  I purchased a license and used Windows 7 Home Premium 32 bit OS for a while. But recently I bought a 64 bit version to take advantage of the larger RAM the machine had and hence reinstalled the OS and activated a new license for the 64-bit version. Now, I am in a need to install the 32 bit version on another machine. How do I go about reactivating a license on another machine? (again the license currently is not used) Am I going to have issues with Microsoft not letting me reactivate that license on a different machine? Thank you.

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• Windows 7 root certificate updates

  - by hstr

  I work for a company that uses Windows 7 for end user computing. The Windows 7 computers are updated via a WSUS installation, and access to Microsoft Update is blocked. We have a problem with a number of websites, who's certificates appears to be invalid, though they are perfectly ok. The problem is, that Windows 7 apparently does an on-demand update of root certificates through Windows Update, rather than rolling out a monthly update, as with Windows XP. Now that Windows Update is blocked, how should root certificates be updated? It appears that WSUS is not handling this feature. Thanks in advance.

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• The Oracle EMEA Partner Event of the Year- FREE, LIVE & ONLINE!

  - by Claudia Costa

  New products. New specializations. New opportunities. Find out how you can use them to build your Oracle business even faster and more effectively in 2010/11. The date for your diary is the 29th of June 2010, at 11:00 GMT. And this summer's event is bigger and better than ever. You will learn: What Oracle's acquisition of Sun Microsystems means for your business and your customers How Oracle Specialization can help you grow faster and smarter, and how Oracle partners from across the region are already benefitting Why Oracle's latest technology, applications, middleware and hardware products and solutions offer you unbeatable new business opportunities How Oracle's partner program is evolving to help partners succeed with a live link to the Oracle FY11 Global Partner Kickoff How specialization has helped a former Microsoft executive become one of the world's most successful social entrepreneurs You'll also have the chance to network with Oracle experts and other partners, and download valuable collateral from specially constructed virtual information booths. Plus, at the end of the event, submit your feedback form for the chance to win two passes to Oracle OpenWorld in San Francisco this September! Don't miss out! REGISTER TODAY!  for this exciting, exclusive online event. Visit here for more information and to view the complete agenda We look forward to welcoming you on the 29th of June! Yours sincerely, Stein SurlienSenior Vice President, Alliances & Channels, Oracle EMEA PS. The Oracle PartnerNetwork Days Virtual Event will be followed by "Oracle PartnerNetwork Days Executive Forums", and "Oracle PartnerNetwork Days Satellite Events" in various countries. Please look out for further communications from your local Oracle team.

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• Wireless option grayed out in Windows Mobility Center

  - by thomasvdb

  We currently have a Lenovo ThinkPad L512 which can't connect to wireless networks. He simply indicates he can't find any networks. Other notebooks (also ThinkPad L512-notebooks) in the company do find the network so nothings wrong with the configuration of the wireless router. As indicated on answer.microsoft.com, I should check Windows Mobility Center and enable the entry "Turn Wireless On". Unfortunately this option has been grayed out. How can I enable this option? There isn't a physical switch on the laptop to turn on the wireless.

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• How to enable winhlp on Windows7 64bit?

  - by BGM

  Salvete! I just discovered that winhlp32.exe won't run on Windows7 64bit. I can't run the application, and I can't run hlp files either (but .chm files run fine). How do I make this work? I have downloaded the Microsoft fix here and restarted my computer, but to no avail. I can see the file winhlp32.exe in my c:\windows directory, but cannot run it. When I do run it, I get Windows' own "Help and Support" entitled, "Why can't I get Help from this program?" which sends me to the link above! How can I make it work?

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• Why do I need to add my application pool identity to the IIS_IUSRS group?

  - by smcolligan

  I'm setting up a .NET v4.0 web application on a Windows 2008 R2/IIS 7.5 server that uses a domain account for the application pool identity. When I access the site, I get the following error: The current identity () does not have write access to 'C:\Windows\Microsoft.NET\Framework\v4.0.30319\Temporary ASP.NET Files' According to this: http://learn.iis.net/page.aspx/140/understanding-built-in-user-and-group-accounts-in-iis/ the identity of the worker process is added to the IIS_IUSRS group when the process starts. This seems to work fine for the existing .NET v2.0 applications I have running on the same server (I have not had to add their domain account application pool identities to IIS_IUSRS group). This does not seem to be the case for the first .NET v4.0 web application I'm setting up. Once I add the identity to the group, everything works fine. I suspect something is not configured correctly that is forcing me to do this. I would like to understand this before rolling out more sites/servers. Thanks in advance for your help...

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• French accents on a PC with US keyboard??

  - by frenchie

  My laptop has a US keyboard, and I need to write some French, with accents. I know there's a painful way to do it with combinations of the alt key and the ascii code alt-codes, but I was wondering if there was an easier way to do it. PS: Since the question is closed (but the answers no great) I thought I'd add this addendum. Basically, you need to set the keyboard to US International and then you can do accents using 'e or 'a; see this link: http://support.microsoft.com/kb/97738 PS: Much much better solution: http://keyxpat.com.

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• My webcam just came on "out of the blue"

  - by AngryHacker

  I have a Microsoft LifeCam HD sitting atop my monitor. Today, completely out of the blue, its light came on -- I was simply browsing the web (in Chrome) when it happened. After about 5 minutes the webcam turned off. Naturally, I immediately suspected my ex-wife (when in doubt, I always suspect her), but she isn't computer savvy enough. I looked over the process list and didn't see anything suspicious. I am running a couple of open source projects and free apps (e.g., greenshot, powermenu, supertray), but I've had them for years. Autoruns reports nothing suspicious in the startup and neither does Windows Defender. Anyways, what could it be? What should I look at next?

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• Using prf file to configure outlook clients

  - by chrissie1

  I have a prf file to outlook clients. For the moment the new exchange will be in another domain, that will change in the future. But the usernames on both domains are the same. I see that the example prf just takes the username ;*************************************************************** ; Section 4 - Default values for each service. ;*************************************************************** [ServiceEGS] MailboxName=%UserName% HomeServer=exchange_server_name [Service1] OverwriteExistingService=No UniqueService=Yes MailboxName=%UserName% HomeServer=exchange_server_name AccountName=Microsoft Exchange Server Can I add the domainname to that like so. MailboxName=\\domain\%UserName´% or is there a better way of doing this.

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• CodePlex Daily Summary for Tuesday, August 19, 2014

  CodePlex Daily Summary for Tuesday, August 19, 2014Popular ReleasesVG-Ripper & PG-Ripper: VG-Ripper 2.9.62: changes NEW: Added Support for 'MadImage.org' links NEW: Added Support for 'ImgSpot.org' links NEW: Added Support for 'ImgClick.net' links NEW: Added Support for 'Imaaage.com' links NEW: Added Support for 'Image-Bugs.com' links NEW: Added Support for 'Pictomania.org' links NEW: Added Support for 'ImgDap.com' links NEW: Added Support for 'FileSpit.com' links FIXED: 'ImgSee.me' linksLinq 4 Javascript: Version 2.4: Minor Changes Made Added Count() and Count(with where clause) Distinct will now use a dictionary instead of a custom dictionary object Organize the unit tests. The variable names will actually make sense and won't be 2 letters. SelectMany will now use the queryable logic.Magick.NET: Magick.NET 7.0.0.0001: Magick.NET linked with ImageMagick 7-Beta.CMake Tools for Visual Studio: CMake Tools for Visual Studio 1.2: This release adds the following new features and bug fixes from CMake Tools for Visual Studio 1.1: Added support for CMake 3.0. Added support for word completion. Added IntelliSense support for the CMAKEHOSTSYSTEM_INFORMATION command. Fixed syntax highlighting for tokens beginning with escape sequences. Fixed issue uninstalling CMake Tools for Visual Studio after Visual Studio has been uninstalled.GW2 Personal Assistant Overlay: GW2 Personal Assistant Overlay 1.1: Overview1.1 is the second 'stable' release of the GW2 Personal Assistant Overlay. This version includes just a couple of very minor features and some minor bug fixes. For details regarding installation, setup, and general use, see Documentation. Note: If you were using a previous version, you will probably want to copy over the following user settings files: GW2PAO.DungeonSettings.xml GW2PAO.EventSettings.xml GW2PAO.WvWSettings.xml GW2PAO.ZoneCompletionSettings.xml New FeaturesAdded new "No...OpenCppCoverage: OpenCppCoverage 0.9.1: - Add Jenkins support. - Command line argument can be placed inside a config file. If you do not have Visual Studio C++ 2013 you need to download redistributable packages: http://www.microsoft.com/en-us/download/details.aspx?id=40784Easy Backup Windows Service: Release 2.0 with CU: Fix log error when "To" directory not exist in fyle system. Force run program as administrator by default. Add 'everyday' schedule element. Update solution to VS 2013.Easy Backup Application: Release 2.0 with CU: Fix log error when "To" directory not exist in fyle system. Fix app location initialization. Force run program as administrator by default. Update solution to VS 2013.TEBookConverter: 1.5: Added: Turkish and French translations Added: A few interface changes Removed: SkinDynamulet: Dynamulet v0.1: DynamoDB Transaction Server v0.1Console parallel nunit tests runner: ConsoleUnitTestsRunner 1.03: bugfixingFluentx: Fluentx v1.5.3: Added few more extension methods.fastJSON: v2.1.2: 2.1.2 - bug fix circular referencesJPush.NET: JPush Server SDK 1.2.1 (For JPush V3): Assembly: 1.2.1.24728 JPush REST API Version: v3 JPush Documentation Reference .NET framework: v4.0 or above. Sample: class: JPushClientV3 2014 Augest 15th.SEToolbox: SEToolbox 01.043.008 Release 1: Changed ship/station names to use new DisplayName instead of Beacon/Antenna. Fixed issue with updated SE binaries 01.043.018 using new Voxel Material definitions.Google .Net API: Drive.Sample: Google .NET Client API – Drive.SampleInstructions for the Google .NET Client API – Drive.Sample</h2> http://code.google.com/p/google-api-dotnet-client/source/browse/?repo=samples#hg%2FDrive.SampleBrowse Source, or main file http://code.google.com/p/google-api-dotnet-client/source/browse/Drive.Sample/Program.cs?repo=samplesProgram.cs <h3>1. Checkout Instructions</h3> <p><b>Prerequisites:</b> Install Visual Studio, and <a href="http://mercurial.selenic.com/">Mercurial</a>.</p> ...FineUI - jQuery / ExtJS based ASP.NET Controls: FineUI v4.1.1: -??Form??????????????（???-5929）。 -?TemplateField??ExpandOnDoubleClick、ExpandOnEnter、ExpandToSelectRow????（LZOM-5932）。 -BodyPadding???????，??“5”“5 10”，???????????“5px”“5px 10px”。 -??TriggerBox?EnableEdit=false????，??????????????（Jango_Jing-5450）。 -???????????DataKeyNames???????????（yygy-6002）。 -????????????????????????（Gnid-6018）。 -??PageManager???AutoSizePanelID????，??????????????????（yygy-6008）。 -?FState???????????????，????????????????（????-5925）。 -??????OnClientClick???return?????????（FineU...DNN CMS Platform: 07.03.02: Major Highlights Fixed backwards compatibility issue with 3rd party control panels Fixed issue in the drag and drop functionality of the File Uploader in IE 11 and Safari Fixed issue where users were able to create pages with the same name Fixed issue that affected older versions of DNN that do not include the maxAllowedContentLength during upgrade Fixed issue that stopped some skins from being upgraded to newer versions Fixed issue that randomly showed an unexpected error during us...WordMat: WordMat for Mac: WordMat for Mac has a few limitations compared to the Windows version - Graph is not supported (Gnuplot, GeoGebra and Excel works) - Units are not supported yet (Coming up) The Mac version is yet as tested as the windows version.MFCMAPI: August 2014 Release: Build: 15.0.0.1042 Full release notes at SGriffin's blog. If you just want to run the MFCMAPI or MrMAPI, get the executables. If you want to debug them, get the symbol files and the source. The 64 bit builds will only work on a machine with Outlook 2010/2013 64 bit installed. All other machines should use the 32 bit builds, regardless of the operating system. Facebook BadgeNew Projectsangle.works: Angle.works sample solutionAutomatically Update CMS from SCOM: Microsoft Central Management Server (CMS) was released with SQL Server 2008; however keeping the server list up-to-date is challenging.BLE for NETMF: Class library targeted to .NET Micro Framework for BLE support (both central and peripheral profiles).CIIS: ciisClipboard Calculator: Simple tool to calculate numbers from the clipboard. Useful for SQL Server Management Studio User.CYCLOPS: CYCLOPS is a project that seeks to aid the development and testing of ANPR software. CYCLOPS provides a virtual camera and virtual frame grabber for image procedemo4: demo4eAsset: Web based Fixed Asset Management SystemEFML-Runtime: Create applications with xml,css,js feeadmin: Complete fee managementFinal Fantasy VI Randomizer: This is a simple program that randomizes skills, items, and characters in Final Fantasy VI. It is used for racing the game.Object Editor: Object Editor is a visual editor which allows to edit any properties of any class and to simplify the changing and displaying of a class instance.pbb: Pinoy Badminton Buddies Web ApplicationRubyFeed: RubyFeed is a stand-alone HTML5 page for Internet Explorer on Windows 8 and above that makes it easy to view and manage your Windows RSS Platform feeds.

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• How to edit the Boot Graphics Resource Table / Edit windows 8 BOOT LOGO?

  - by user144773

  I want to edit the screen which is displayed when windows 8 (starts) loads (/loading). As for now it has the Toshiba logo, I want my custom logo or the windows default logo. I have found that UEFI has something called "Boot Graphics Resource Table" and that it overides the default logo if there is a image present (source) How can I edit the logo stored in UEFI firmware or Boot Graphics Resource Table? if it's in the "bootres.dll", which does UEFI use? My disk (spread across a few system/usefi/windows/etc partitions) has around twenty bootres.dlls. The bootres.dll is signed by Microsoft, but I don't have to worry because I can sign the file I edit myself with my own certificate.

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• Two Network Adapters on Hyper-V Host - Best way to configure?

  - by GoNorthWest

  I have two physical network adapters installed in my Hyper-V host. I want one to be dedicated to the host, and the other to provide external network services to the VMs. Would the appropriate configuration be as such: Leave the first physical network adapter alone, assigning it the host IP, but not using it to create any Virtual Netorks For the second physical adapter, I would create an External Network, along with a Microsoft Virtual Switch, and use that to provide network services to the VMs. Each virtual NIC for the VM would be associated with that External Network. A static IP would be assigned to this adapter, and each VM would be assigned a static IP as well. The above seems reasonable to me, but I'm not sure if it's correct. Does anyone have any thoughts? Thanks! Mark

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• Cannot install Java 7 update 9 32-bit on Win 7 64

  - by J. Parrino

  As there were several versons of Java on my laptop, I decided to uninstall them all and reinstall only the current version. I uninstalled all 64-bit and 32-bit versions using Revo Uninstaller. After dowloading the current versions, when attempting to install them, I get a message that both the 64-bit and 32-bit versions cannot be installed as they are already installed. Both the Windows 7 Programs and Features and Revo show no Java installed at al. I then tried the Microsoft Fixit for install and uninstall issues (KB 2438651). I was then able to install the 64-bit version, but continued to have the issue with the 32-bit version. I ran CCleaner, Glary Utilities and Auslogics Registry Cleaner, and noticed Java keys that were to be uninstalled. After cleaning the registry, I attemped to install the 32-bit version of Java once more, to no avail. Any suggestions on how to rectify this problem? Thank you for any guidance you can provide.

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• How to remove AegisP.sys

  - by NinjaCat

  When I boot my laptop, I get the following event in the error log... I cannot tell which service is trying to use the aegisp.sys file or generating this event. Can anyone shed some light? Google is not very helpful with this issue ;) Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7000 Date: 8/20/2010 Time: 10:50:03 PM User: N/A Computer: XXX Description: The AEGIS Protocol (IEEE 802.1x) v3.6.0.0 service failed to start due to the following error: The system cannot find the file specified. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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• Hyper-v back-up

  - by Ddave23

  We are trying to decide a good backup strategy for our new Hyper-V setup. We have 3 VMs on Windows 2008 R2 Hyper-V host. We installed Symantec BackupExec 2010 on the host and have the Hyper-V Agent installed. We would like to perform a full backup at night to tape, and an incremental twice a day to a daily tape. Our environment needs constant protection for our database (Microsoft Access). Any thoughts? Should I be looking at different software?

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• How can I modify the BAT file in this post so it will randomly select 1 background contained in a folder containing multiple backgrounds?

  - by Radical924

  Is there a way to modify the bat file from this post here: How do I set the desktop background on Windows from a script? so that it will randomly select 1 background image from a folder containing multiple images??? AND I would also like the background to randomly change to one of the backgrounds randomly contained in the same folder. If this is possible how would I modify the bat file below??? @echo off reg add "hkcu\control panel\desktop" /v wallpaper /t REG_SZ /d "" /f reg add "hkcu\control panel\desktop" /v wallpaper /t REG_SZ /d "C:\[LOCATION OF WALLPAPER HERE]" /f reg delete "hkcu\Software\Microsoft\Internet Explorer\Desktop\General" /v WallpaperStyle /f reg add "hkcu\control panel\desktop" /v WallpaperStyle /t REG_SZ /d 2 /f RUNDLL32.EXE user32.dll,UpdatePerUserSystemParameters exit Also I noticed that this bat file won't work usually (9 times out of 10)... I receive an "ERROR: The system was unable to find the specified registry key or value." I have Windows 7 64-BIT Home Premium Service Pack 1

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• where are user name and pasword saved in windows native vpn connection?

  - by Tîrêj

  I am using time freeze program but I can not save my free vpn user name and pasword. Since user name and pasword changed daily I have to unfreeze change pasword then freeze again. In the time freeze there is option to excusing file and folder. if I find the location of vpn setting that save the user name and pasword, I will have ability to use without unfreezing and re freezing. There is a location with path %userprofile%\AppData\Roaming\Microsoft\Network\Connections\Pbk\ that contain vpn configurations except user name and password. I need the location that store user name and password.

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• Should sanity be a property of a programmer or a program?

  - by toplel32

  I design and implement languages, that can range from object notations to markup languages. In many cases I have considered restrictions in favor of sanity (common knowledge), like in the case of control characters in identifiers. There are two consequences to consider before doing this: It takes extra computation It narrows liberty I'm interested to learn how developers think of decisions like this. As you may know Microsoft C# is very open on the contrary. If you really want to prefix your integer as Long with 'l' instead of 'L' and so risk other developers of confusing '1' and 'l', no problem. If you want to name your variables in non-latin script so they will contrast with C#'s latin keywords, no problem. Or if you want to distribute a string over multiple lines and so break a series of indentation, no problem. It is cheap to ensure consistency with restrictions and this makes it tempting to implement. But in the case of disallowing non-latin characters (concerning the second example), it means a discredit to Unicode, because one would not take full advantage of its capacity.

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• RDP windows key jamming

  - by VBwhatnow

  There is a known bug in RDP; if you lock the screen while connected to a computer the computer you are connected to will have its windows key jammed. There are a few work arounds that involve hammering the windows key and re-locking the screen but this isn't a bug I want to put up with anymore. Microsoft has said they wont fix this bug because it's XP specific and they are only working on security bugs now because XP is at end of life. Is there any way I can fix this or am I just going to have to find an alternative remote desktop software.

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• Black Screen on Startup even after running chkdsk

  - by phwd

  I started an old (Dell Inspiron 2200) the startup goes all the way to Microsoft Windows XP Logo then I get a black screen. I am still able to move the cursor but that is about it. I tried running Recovery console (from CD) with chkdsk command. First time it said they were errors. I decided to do a fixboot and see if the errors went away. They did. Restarted and still no luck. If there are commands that I can call either from recovery console or elsewhere to further describe the problem please tell me and I will re-edit the question. srvtag:7XNSG81 Also what are my full range of options before wiping the hard-drive (if that is even the problem) I want to exhaust all options before replacing hardware.

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• Can Remote Desktop connect only 2 monitors when the client has 3 or 4 monitors connected?

  - by user12931

  I have three monitors (all 1920x1200) connected to my desktop and I would like to RDP into another computer (running Windows Server 2003) and use only two of my three monitors. The main monitor is used for notification from the LAN like email, build status, etc. I've tried modifying the .rdp file to have a higher resolution (i.e. 3840x1200 ) which sort of works but the bits per pixel goes down to 8 and you have to manually resize the window which means that you need to change it to around 3840x1150. If I supply /span to the commandline it gives me a bit more than 3840 spanned across the three monitors (is there perhaps a limitation of say 4096 for the maximum resolution?). WORKAROUND: Connect twice to the same computer. Here's an interesting post from Microsoft: http://blogs.msdn.com/b/rds/archive/2009/08/21/remote-desktop-connection-7-for-windows-7-windows-xp-windows-vista.aspx

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• &ldquo;Why do transactional messages all have the same priority?&rdquo;

  - by John Breakwell

  I answered this question on the MSMQ forum on MSDN and thought it worth sharing here. The poster wanted to know why all transactional messages have a fixed priority of zero (instead of 0 through 7). They wanted the guaranteed delivery of messages to a queue but wanted to assign different levels of priority. Some aspects of MSMQ were defined way back in the last century and this is one of them. If I remember right, the reason was to avoid the following scenario: You have a single transaction of 3 messages (a, b and c) with priorities 5, 3 and 4 respectively. The messages are sent in order a,b,c The messages arrive in the queue and are arranged in order a,c,b to reflect priority order This breaks the guaranteed order part of the transaction.  I know that very few people send more than one message in a transaction but that is a scenario that MSMQ has to be able to handle; for the majority, including yourself, this scenario is irrelevant which is why you are surprised by the absence of transactional priorities. The options, therefore, available to the Microsoft developers were to: Implement code that allowed you to send messages with variable priority as long as any messages within the same transaction were the same priority, or Define a set priority for all transactional messages As you can understand, option 1 would be a complicated arrangement with all the necessary enforcement, error handling, user education and documentation, etc. Sure, it would have been possible to implement option 1 but I expect the product group decided to invest the development time in some other aspect of MSMQ. Now, with five versions out there, it would be confusing to change how the product operates, in addition to potentially breaking exisiting systems that have been working fine for years. So, balancing cost and risk against customer demand, I would not expect this feature to ever change.

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• Recently used contacts getting corrupted Outlook 2010

  - by advis12

  We are using Microsoft's Identity Integration Feature Pack to sync contacts between two separate domains at two separate branches of our company. Recently we have run into an issue with a few of the contacts being pulled/synced from this remote location. When people in our organizaion are sending emails to certain contacts that are being synced from the remote location, the message delivery fails. After looking into the issue we are seeing that this failure is the result of the email being sent to some obscure email address rather than the correct email address. For example, the email address is getting changed to IMCEAEX_O=NT5_ou=44C5AE1BBEE0ED499F607407769311BB_cn=2F31FA0CA187314FA8D6A99BEFC52C36@domain.com rather than [email protected] Clearing the recently used contact list seems to solve the issue, but it does not solve the underlying problem. Because this issue is starting to happen to several different people I would like to solve the underlying cause. Does anyone have any input on how to start troubleshooting this issue? Also, we are using Exchange 2010. Thank you for taking the time to look at this.

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