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• Trying to keep up with Technology and Blogging

  - by Dave Campbell

  A little bit of everything... The heading above got changed a bunch during writing and I finally settled on that because this has become a 'stream of consciousness' post... or maybe a stream of UNconsciousness :) If you've noticed, my blogging has been a tad slow this fall. There's been a lot going on personally. But then again, I haven't skipped anybody either. Rather than go through ALL the blogs I have aggregated, and take a week to get to the bottom, at some point in the last year, I had moved the lists around so I now have "SilverlightMVPs", "Very Prolific", "WP7", and "Top Checks". This is a total of about 250 of the more prolific bloggers. Those 250 bloggers have kept me very busy up through about //BUILD. Sometimes it would take all week to go through just that list putting out 13 posts per blog per day... but not anymore. This weekend I made it all the way through the BIG list... close to 700 blogs, and if you read my blog, you know I had one medium day (Saturday), and yesterday was very short. Why is this? To be honest, I don't know... is everybody busy re-tooling, or churning waiting for direction? I have a short list of WinRT/Metro/W8 folks... maybe I need to be pointed to more of them... but my old favorites are not pumping out posts as they have in the past. I said before that I am attracted to Metro, and I've already got My first Metro app post out there, and were it not for working with the new site, I'd have had another out last weekend... so definitely look for more from me in that area. New Site? Did I say 'new site' ? oops... didn't mean to do that, but now that the cat is out of the bag, I may as well continue... While at //BUILD, I discussed a re-tooling of SilverlightCream with lots of folks... probably more than wanted to hear about it to be honest! ... it's needed a facelift, and there's stuff on there that never worked right, plus there's a lot of manual effort that goes into a blog post. In an effort to alleviate all the above, Michael Washington and I have been working on the next iteration of SilverlightCream. Not wanting to lose that branding or mess with any saved links, I decided to change from a somewhat funky name to something more professional. I also decided to put my blog on the site, and tie my main announcement twitter feed to the site as well. The way things sit today, there are 3 different names in those locations and it's gotta be confusing for folks just stumbling in. We're going to do a series of posts talking about the site and the new backend processing (hint: Michael Washington is responsible for it, so you can take a guess at the technology), but for now, we'd like some eyes on the front end of the site, and some submittals using it to see if it falls over somewhere that we haven't tried. So... I'm going to give it up... the new site is Windows Dev News. The Twitter feed is @WindowsDevNews, and the blog will be on the site as well at Windows Dev News Blog. I've got the RSS Feed on Feedburner too, so I think all the nuts and bolts are good to go. The submittal and search pages work, as does the blog page. You'll notice we used the MasterPage from SilverlightCream to get started. That will probably change, but it's just the visual... the content is the important part. Other missing things are the tracking and 'Skim' page that we will eventually have up and running. There are some formatting issues with the blog posts but if you hang in there with me, those will be taken care of. If you're a blogger, please submit through the site and let me know if you find any problems. If you're a reader, please add this feed and site. I'll be duplicating the effort for a while but at some point will stop that foolishness. We won't lose the data from SilverlightCream though, so keep using that as a search resource... I have hopes to pull that database over to WindowsDevNews, or link to it in some manner... that part isn't set in jello yet, but it will not be lost. So there it is... let me know what you think, send me your WinRT/Metro/W8 postings along with your Silverlight and WP7 posts... it's not that different, it's just more. Stay in the 'Light

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• Juniper Strategy, LLC is hiring SharePoint Developers&hellip;

  - by Mark Rackley

  Isn’t everybody these days? It seems as though there are definitely more jobs than qualified devs these days, but yes, we are looking for a few good devs to help round out our burgeoning SharePoint team. Juniper Strategy is located in the DC area, however we will consider remote devs for the right fit. This is your chance to get in on the ground floor of a bright company that truly “gets it” when it comes to SharePoint, Project Management, and Information Assurance. We need like-minded people who “get it”, enjoy it, and who are looking for more than just a job. We have government and commercial opportunities as well as our own internal product that has a bright future of its own. Our immediate needs are for SharePoint .NET developers, but feel free to submit your resume for us to keep on file as it looks as though we’ll need several people in the coming months. Please email us your resume and salary requirements to [email protected] Below are our official job postings. Thanks for stopping by, we look forward to  hearing from you. Senior SharePoint .NET Developer Senior developer will focus on design and coding of custom, end-to-end business process solutions within the SharePoint framework. Senior developer with the ability to serve as a senior developer/mentor and manage day-to-day development tasks. Work with business consultants and clients to gather requirements to prepare business functional specifications. Analyze and recommend technical/development alternative paths based on business functional specifications. For selected development path, prepare technical specification and build the solution. Assist project manager with defining development task schedule and level-of-effort. Lead technical solution deployment. Job Requirements Minimum of 7 years experience in agile development, with at least 3 years of SharePoint-related development experience (SPS, SharePoint 2007/2010, WSS2-4). Thorough understanding of and demonstrated experience in development under the SharePoint Object Model, with focus on the WSS 3.0 foundation (MOSS 2007 Standard/Enterprise, Project Server 2007). Experience with using multiple data sources/repositories for database CRUD activities, including relational databases, SAP, Oracle e-Business. Experience with designing and deploying performance-based solutions in SharePoint for business processes that involve a very large number of records. Experience designing dynamic dashboards and mashups with data from multiple sources (internal to SharePoint as well as from external sources). Experience designing custom forms to facilitate user data entry, both with and without leveraging Forms Services. Experience building custom web part solutions. Experience with designing custom solutions for processing underlying business logic requirements including, but not limited to, SQL stored procedures, C#/ASP.Net workflows/event handlers (including timer jobs) to support multi-tiered decision trees and associated computations. Ability to create complex solution packages for deployment (e.g., feature-stapled site definitions). Must have impeccable communication skills, both written and verbal. Seeking a "tinkerer"; proactive with a thirst for knowledge (and a sense of humor). A US Citizen is required, and need to be able to pass NAC/E-Verify. An active Secret clearance is preferred. Applicants must pass a skills assessment test. MCP/MCTS or comparable certification preferred. Salary & Travel Negotiable SharePoint Project Lead Define project task schedule, work breakdown structure and level-of-effort. Serve as principal liaison to the customer to manage deliverables and expectations. Day-to-day project and team management, including preparation and maintenance of project plans, budgets, and status reports. Prepare technical briefings and presentation decks, provide briefs to C-level stakeholders. Work with business consultants and clients to gather requirements to prepare business functional specifications. Analyze and recommend technical/development alternative paths based on business functional specifications. The SharePoint Project Lead will be working with SharePoint architects and system owners to perform requirements/gap analysis and develop the underlying functional specifications. Once we have functional specifications as close to "final" as possible, the Project Lead will be responsible for preparation of the associated technical specification/development blueprint, along with assistance in preparing IV&V/test plan materials with support from other team members. This person will also be responsible for day-to-day management of "developers", but is also expected to engage in development directly as needed.  Job Requirements Minimum 8 years of technology project management across the software development life-cycle, with a minimum of 3 years of project management relating specifically to SharePoint (SPS 2003, SharePoint2007/2010) and/or Project Server. Thorough understanding of and demonstrated experience in development under the SharePoint Object Model, with focus on the WSS 3.0 foundation (MOSS 2007 Standard/Enterprise, Project Server 2007). Ability to interact and collaborate effectively with team members and stakeholders of different skill sets, personalities and needs. General "development" skill set required is a fundamental understanding of MOSS 2007 Enterprise, SP1/SP2, from the top-level of skinning to the core of the SharePoint object model. Impeccable communication skills, both written and verbal, and a sense of humor are required. The projects will require being at a client site at least 50% of the time in Washington DC (NW DC) and Maryland (near Suitland). A US Citizen is required, and need to be able to pass NAC/E-Verify. An active Secret clearance is preferred. PMP certification, PgMP preferred. Salary & Travel Negotiable

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• SQL Saturday #44 Huntington Beach Recap

  What a great day. It was long and tiring, but rewarding in so many ways. On Sunday morning, I was driving home and I decided to take the Pacific Coast Highway from Huntington Beach.  It was a great chance to exhale and just enjoy the sun and smells of the beach (I really love SoCal sometimes). And for future reference for all you speakers, the beach and ocean are only 5 minutes from the SQL Saturday location.  I just could help noticing also the shocking number of high priced cars on the road (4 Bentleys, 3 Ferraris, 1 Aston Martins, 3 Maserati, 1 Rolls Royce, and 2 Lamborghinis).  It made me think about this: Price of all those cars: $ 150,000+.  Impacting the ability of people to learn: Priceless.  We have positively impacted the education, knowledge, capabilities of not only our attendees, but also all of their companies and people they might help as well.  That is just staggering and something to be immensely proud of. To all of my fellow community leaders, I salute you. So lets talk about the event Overall We had over 220 people register for the event and had 180+ people attend the event. I was shooting for the magical 200 number, but I guess it just gives us more motivation to make it even bigger and better next time. We had a few snags along the way, but what event doesnt, but I think everything turned out great. I did not hear any negative comments and heard lots of positive comments along with people asking when the next one is going to be (More on that later). Location- Golden West College We could not have asked for a better partner for the event. Herb Cohen from Golden West College was the wizard behind the curtains. From the beginning, he was our advocate to the GWC Board and was instrumental in getting our event approved. The day off, Herb was a HUGE help getting any and all logistics that we needed taken care of. In the craziness of the early morning registration crush it was a big help knowing that he and Bret Stateham (Blog | Twitter) were taking care of testing projectors in all the rooms. Anything we needed he was there and was even proactive in getting some things that I had not even thought of (i.e. a dumpster for all of our garbage). I cannot thank Herb enough along with other members of the GWC staff including Minnie Higgins of the Career and Technical Education Division office, Jack Taylor, public safety, and Ron Pryor, Tech Services Support. And last, but not least, the Wireless on campus was absolutely FANTASTIC! Some lessons learned Unless you are a glutton for punishment, as I no doubt am, you most certainly want to give yourself more than six weeks to plan the event. I am lucky that I have a very understanding wife and had a wonderful set of co-coordinators helping me out. A big thanks goes out to Phil, Marlon (Blog | Twitter), Nitin (Twitter), Thomas (Blog | Twitter), Bret (Blog | Twitter), Ben, and Laurie. Thankfully, the sponsor and speaker community was hugely supportive and we were able to fill out the entire event with speakers and sponsors. I have to say that there is not a lot that I would change after this years event. There are obviously going to be some things that we can do better or differently next time, but overall I think it was a great event and I was more than happy with the response we received from the community. Sponsors We obviously could not have put together our event without our sponsors. So certainly have to show them some love. Platinum Sponsors Quest Software http://www.quest.com My Space http://www.myspace.com/ Gold Strategy Companion http://www.strategycompanion.com Silver Fusion-IO http://www.fusionio.com Bronze WestClinTech http://westclintech.com Professional Association For SQL Server http://www.sqlpass.org Attunity http://www.attunity.com Sharepoint 360 http://www.sharepoint360.com Some additional Thanks Andy Warren (Blog | Twitter) Always there to answer my question and help out when I had some issues or questions with the website. The amount of work that he and everyone else put into SQL Saturday is very amazing. What a great gift to the community! Einstein Bros. Bagels They were our Breakfast Vendor and arrived perfectly on time with yummy bagels, sweets and most importantly coffee. Luccis Deli (http://www.luccisdeli.com) Luccis was out Lunch Vendor. They were great to work with and the food was excellent. They worked with us to give us a great price. Heard lots of great comments about the lunches. Definitely not your ordinary box lunch. Moving Forward Unfortunately, the work does not end after the event. We have a few things to clear up such as surveys, sponsor stuff, presentations uploaded to the website, expense reimbursement, stuff like that. Hopefully, all that should be cleared up within the next couple weeks. After that as a group we are going to get together and decide what our next steps are. We definitely want to keep some of the momentum that we are building as a SQL Community and channel that into future SQL Saturdays and other types of community events. In the meantime, for additional training be sure to check out your local User Group and PASS. San Diego SQL Server Users Group ( http://www.sdsqlug.org/home/index.cfm ) Orange County SQL Server Users Group ( http://www.sqloc.com/ ) L.A. SQL Server Users Group ( http://www.sql.la/ ) SQL PASS ( http://www.sqlpass.org/ ) 24 Hours of PASS ( http://www.sqlpass.org/24hours/2010/ ) So stay tuned, there will be more events to come in SoCal!!Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• And the Winners of Fusion Middleware Innovation Awards in Data Integration are…

  - by Irem Radzik

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} At OpenWorld, we announced the winners of Fusion Middleware Innovation Awards 2012. Raymond James and Morrison Supermarkets were selected for the data integration category for their innovative use of Oracle’s data integration products and the great results they have achieved. In this blog I would like to briefly introduce you to these award winning projects. Raymond James is a diversified financial services company, which provides financial planning, wealth management, investment banking, and asset management. They are using Oracle GoldenGate and Oracle Data Integrator to feed their operational data store (ODS), which supports application services across the enterprise. A major requirement for their project was low data latency, as key decisions are made based on the data in the ODS. They were able to fulfill this requirement due to the Oracle Data Integrator’s integrated solution with Oracle GoldenGate. Oracle GoldenGate captures changed data from different systems including Oracle Database, HP NonStop and Microsoft SQL Server into a single data store on SQL Server 2008. Oracle Data Integrator provides data transformations for the ODS. Leveraging ODI’s integration with GoldenGate, Raymond James now sees a 9 second median latency (from source commit to ODS target commit). The ODS solution delivers high quality, accurate data for consuming applications such as Raymond James’ next generation client and portfolio management systems as well as real-time operational reporting. It enables timely information for making better decisions. There are more benefits Raymond James achieved with this implementation of Oracle’s data integration solution. The software developers and architects of this solution, Tim Garrod and Ryan Fonnett, have told us during their presentation at OpenWorld that they also reduced application complexity significantly while improving developer productivity through trusted operational services. They were able to utilize CDC to generate alerts for business users, and for applications (for example for cache hydration mechanisms). One cool innovation example among many in this project is that using ODI's flexible architecture, Tim and Ryan could build 24/7 self-healing processes. And these processes have hardly failed. Integration processes fixes the errors itself. Pretty amazing; and a great solution for environments that need such reliability and availability. (You can see Tim and Ryan’s photo with the Innovation Award above.) The other winner of this year in the data integration category, Morrison Supermarkets, is the UK’s 4th largest grocery retailer. The company has been migrating all their legacy applications on to a new-world application set based on Oracle and consolidating all BI on to a single Oracle platform. The company recently implemented Oracle Exadata as the data warehouse engine and uses Oracle Business Intelligence EE. Their goal with deploying GoldenGate and ODI was to provide BI data to the enterprise in a way that it also supports operational decision making requirements from a wide range of Oracle based ERP applications such as E-Business Suite, PeopleSoft, Oracle Retail Suite. They use GoldenGate’s log-based change data capture capabilities and Oracle Data Integrator to populate the Oracle Retail Data Model. The electronic point of sale (EPOS) integration solution they built processes over 80 million transactions/day at busy periods in near real time (15 mins). It provides valuable insight to Retail and Commercial teams for both intra-day and historical trend analysis. As I mentioned in yesterday’s blog, the right data integration platform can transform the business. Here is another example: The point-of-sale integration enabled the grocery chain to optimize its stock management, leading to another award: Morrisons won the Grocer 33 award in 2012 - beating all other major UK supermarkets in product availability. Congratulations, Morrisons,on another award! Celebrating the innovation and the success of our customers with Oracle’s data integration products was definitely a highlight of Oracle OpenWorld for me. I look forward to hearing more from Raymond James, Morrisons, and the other customers that presented their data integration projects at OpenWorld, on how they are creating more value for their organizations.

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• Unique Business Value vs. Unique IT

  - by barry.perkins

  When the age of computing started, technology was new, exciting, full of potential and had a long way to grow. Vendor architectures were proprietary, and limited in function at first, growing in capability and complexity over time. There were few if any "standards", let alone "open standards" and the concepts of "open systems", and "open architectures" were far in the future. Companies employed intelligent, talented and creative people to implement the best possible solutions for their company. At first, those solutions were "unique" to each company. As time progressed, standards emerged, companies shared knowledge, business capability supplied by technology grew, and companies continued to expand their use of technology. Taking advantage of change required companies to struggle through periodic "revolutionary" change cycles, struggling through costly changes that were fraught with risk, resulted in solutions with an increasingly shorter half-life, and frequently required altering existing business processes and retraining employees and partner businesses. The pace of technological invention and implementation grew at an ever increasing rate, making the "revolutionary" approach based upon "proprietary" or "closed" architectures or technologies no longer viable. Concurrent with the advancement of technology, the rate of change in business increased, leading us to the incredibly fast paced, highly charged, and competitive global economy that we have today, where the most successful companies are companies that are good at implementing, leveraging and exploiting change. Fast forward to today, a world where dramatic changes in business and technology happen continually, a world where "evolutionary" change is crucial. Companies can no longer afford to build "unique IT", nor can they afford regular intervals of "revolutionary" change, with the associated costs and risks. Human ingenuity was once again up to the task, turning technology into a platform supporting business through evolutionary change, by employing "open": open standards; open systems; open architectures; and open solutions. Employing "open", enables companies to implement systems based upon technology, capability and standards that will evolve over time, providing a solid platform upon which a company can drive business needs, requirements, functions, and processes down into the technology, rather than exposing technology to the business, allowing companies to focus on providing "unique business value" rather than "unique IT". The big question! Does moving from "older" technology that no longer meets the needs of today's business, to new "open" technology require yet another "revolutionary change"? A "revolutionary" change with a short half-life, camouflaging reality with great marketing? The answer is "perhaps". With the endless options available to choose from, it is entirely possible to implement a solution that may work well today, but in 5 years time will become yet another albatross for the company to bear. Some solutions may look good today, solving a budget challenge by reducing cost, or solving a specific tactical challenge, but result in highly complex environments, that may be difficult to manage and maintain and limit the future potential of your business. Put differently, some solutions might push today's challenge into the future, resulting in a more complex and expensive solution. There is no such thing as a "1 size fits all" IT solution for business. If all companies implemented business solutions based upon technology that required, or forced the same business processes across all businesses in an industry, it would be extremely difficult to show competitive advantage through "unique business value". It would be equally difficult to "evolve" to meet or exceed business needs and keep up with today's rapid pace of change. How does one ensure that they do not jump from one trap directly into another? Or to put it positively, there are solutions available today that can address these challenges and issues. How does one ensure that the buying decision of today will serve the business well for years into the future? Intelligent & Informed decisions - "buying right" In a previous blog entry, we discussed the value of linking tactical to strategic The key is driving the focus to what is best for your business, handling today's tactical issues while also aligning with a roadmap/strategy that is tightly aligned with your strategic business objectives. When considering the plethora of possible options that provide various approaches to solving today's complex business problems, it is extremely important to ensure that vendors supplying those options, focus on what is best for your business, supplying sufficient information, providing adequate answers to questions, addressing challenges, issues, concerns and objections honestly and openly, and focus on supplying solutions that are tailored for, and deliver the most business value possible for your business. Here are a few questions to consider relative to the proposed options that should help ensure that today's solution doesn't become tomorrow's problem. Do the proposed solutions: Solve the problem(s) you are trying to address? Provide a solid foundation upon which to grow/enhance your business? Provide tactical gains that align with and enable your strategic business goals/objectives? Provide an infrastructure that can be leveraged with subsequent projects? Solve problems for the business overall, the lines of business, or just IT? Simplify your current environment Provide the basis for business: Efficiency Agility Clarity governance, risk, compliance real time business visibility and trend analysis Does your IT staff have the knowledge/experience to successfully manage the proposed systems once they are deployed in production? Done well, you will be presented with options tailored to your business, that enable you to drive the "unique business value" necessary to help your business stand out from others, creating a distinct competitive advantage, delivering what your customers need, when they need it, so you can attract new customers, new business, and grow top line revenue, all at a cost that provides a strong Return on Investment/Return on Assets. The net result is growth with managed cost providing significantly improved profit margin and shareholder value.

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• BI&EPM in Focus June 2014

  - by Mike.Hallett(at)Oracle-BI&EPM

  Applications Webcast Centre – A Library of Discussion and Research for Best Practice: Achieving Reliable Planning, Budgeting and Forecasting Talent Analytics and Big Data – Is HR ready for the challenge Enterprise Data – The cost of non-quality Customers Josephine Niemiec from ADP talks about Oracle Hyperion Workforce Planning at Collaborate 2014 (link) Video Chris Nelms from Ameren talks about Oracle BI Spend and Procurement Analytics at Collaborate 2014 (link) Video Leggett & Platt Leverages Oracle Hyperion EPM and Demantra (link) Video Pella Corporation Accelerates Close Cycle by Cutting Time for Financial Consolidation from Three Days to Less Than One Day (link) Secretaría General de Administración de Justicia en España Enhances Citizen Services with Near-Real-Time Business Intelligence Gleaned from 500 Databases  (link) Bellco Credit Union Speeds Budget Development by 30%—Gains Insight into Specific Branch and Financial Product Profitability  (link)  Video QDQ media Speeds up Financial Reporting by 24x, Gains Business Agility, and Integrates Seamlessly into Corporate Accounting System  (link) Westfield Group Maximizes Shopping Mall Revenue, Shortens Year-End Financial Consolidation by 75%  (link)  IL&FS Transportation Networks Shortens Financial Consolidation and Reporting Cycle by Eight Days, Gains In-Depth Insight into Business Performance   (link) Angel Trains Optimizes Rail Operations for Purchasing, Sourcing, and Project Management to Meet Challenges of Evolving Rail Industry  (link) Enterprise Performance Management June 11, at Oracle Utrecht, NL: Morning session: Explore Planning and Budgeting in the Cloud (link) June 12, London: PureApps Presents: Best Practice Financial Consolidation and Reporting Workshop (link) July 3, Koln: Oracle Hyperion Business Analytics Roundtable (link) Blog: What's Your Tax Strategy? Automate the Operational Transfer Pricing Process (link) YouTube Video: Automate Tax Reporting with Oracle Hyperion Tax Provision (link) YouTube Video: Introducing Oracle Hyperion Planning’s Tablet Optimized Interface (link) OracleEPMWebcasts @ YouTube (link) Partner webcasts: Wednesday, 4 June, 5.00 GMT - Case Study:  Lessons Learned from Edgewater Ranzal's Internal Implementation of Oracle Planning & Budgeting Cloud Service (PBCS) - Learn more and register here! Thursday, 5 June, 4.00 GMT - Achieving Accountable Care Using Oracle Technology - Learn more and register here! Tuesday, 17 June, 4.00 GMT - Optimizing Performance for Oracle EPM Systems - Learn more and register here! Oracle University Blog: The Coolest Features Available with Oracle Hyperion 11.1.2.3 – Training from OU to help you to best use them (link) Support: Proactive Support: EPM Hyperion Planning 11.1.2.3.500 Using RMI Service [Blog] Proactive Support: Planning and Budgeting Cloud Service Videos (link) Planning and Budgeting Cloud Service (PBCS) 11.1.2.3.410 Patch Bundle [Doc ID 1670981.1] Hyperion Analytic Provider Services 11.1.2.2.106 Patch Set Update [Doc ID 1667350.1] Hyperion Essbase 11.1.2.2.106 Patch Set Update [Doc ID 1667346.1] Hyperion Essbase Administration Services 11.1.2.2.106 Patch Set Update [Doc ID 1667348.1] Hyperion Essbase Studio 11.1.2.2.106 Patch Set Update [Doc ID 1667329.1] Hyperion Smart View 11.1.2.5.210 Patch Set Update [Doc ID 1669427.1] Using HPCM, HSF or DRM Communities (link) Business Intelligence June 12, Birmingham, UK: Oracle Big Data at Work - Use Cases and Architecture (link) June 17, London: Oracle at Cloud & Big Data World Forums (link) June 17, Partner Webcast: Transform your Planning Capabilities with Peloton's CloudAccelerator for Oracle PBCS (link) June 19, London: Oracle at the Whitehall Media Big Data Analytics Conference and Exhibition (link) June 19, London: Partner Event - Agile BI Conference by Peak Indicators [link] June 25, Munich: Oracle Special Day auf der TDWI 2014 Konferenz (link) July 15, London: Oracle Endeca Information Discovery Workshop (link) July 16, London: BI Applications Workshop – Financial Analytics & Procurement Analytics (link) July 17, London: BI Applications Workshop – HR Analytics (link) Milan, Italy: L’Osservatorio Big Data Analytics & Business Intelligence with Politecnico di Milano (link) OBIA 11.1.1.8.1 - Now Available [Blog] What’s New in OBIA 11.1.1.8.1 [Blog] BI Blog: A closer look at Oracle BI Applications 11.1.1.8.1 release (link) Press Release: BI Applications Deliver Greater Insight into Talent and Procurement (link) Support Blog: OBIA 11.1.1.8.1 Upgrade Guide & Documentation (link) YouTube Video: Glenn Hoormann of Ludus talks to us about Oracle Business Intelligence and ERP at Collaborate 2014 (Link) YouTube Video: Performance Architects talks about key BI and Mobile trends, including Endeca at Collaborate 2014 (link) Big Data Blog: 3 Keys for Using Big Data Effectively for Enhanced Customer Experience (link) Big Data Lite Demo VM 3.0 Now Available on OTN BI Blog: Data Relationship Governance - Workflow in a Bottle (link) MDM Blog: Register for Product Data Management Weekly Cloudcasts (link) MDM Blog: Improve your Customer Experience with High Quality Information (link) MDM Blog: Big Data Challenges & Considerations (link) Oracle University: Oracle BI Applications 11g: Implementation using ODI (link) Proactive Support: Monthly Index [Blog] My Oracle Support: Partner Accreditation for Business Analytics Support [Blog] OBIEE 11g Test-to-Production (T2P) / Clone Procedures Guide [Blog] Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Talking JavaOne with Rock Star Martijn Verburg

  - by Janice J. Heiss

  JavaOne Rock Stars, conceived in 2005, are the top-rated speakers at each JavaOne Conference. They are awarded by their peers, who, through conference surveys, recognize them for their outstanding sessions and speaking ability. Over the years many of the world’s leading Java developers have been so recognized. Martijn Verburg has, in recent years, established himself as an important mover and shaker in the Java community. His “Diabolical Developer” session at the JavaOne 2011 Conference got people’s attention by identifying some of the worst practices Java developers are prone to engage in. Among other things, he is co-leader and organizer of the thriving London Java User Group (JUG) which has more than 2,500 members, co-represents the London JUG on the Executive Committee of the Java Community Process, and leads the global effort for the Java User Group “Adopt a JSR” and “Adopt OpenJDK” programs. Career highlights include overhauling technology stacks and SDLC practices at Mizuho International, mentoring Oracle on technical community management, and running off shore development teams for AIG. He is currently CTO at jClarity, a start-up focusing on automating optimization for Java/JVM related technologies, and Product Advisor at ZeroTurnaround. He co-authored, with Ben Evans, "The Well-Grounded Java Developer" published by Manning and, as a leading authority on technical team optimization, he is in high demand at major software conferences.Verburg is participating in five sessions, a busy man indeed. Here they are: CON6152 - Modern Software Development Antipatterns (with Ben Evans) UGF10434 - JCP and OpenJDK: Using the JUGs’ “Adopt” Programs in Your Group (with Csaba Toth) BOF4047 - OpenJDK Building and Testing: Case Study—Java User Group OpenJDK Bugathon (with Ben Evans and Cecilia Borg) BOF6283 - 101 Ways to Improve Java: Why Developer Participation Matters (with Bruno Souza and Heather Vancura-Chilson) HOL6500 - Finding and Solving Java Deadlocks (with Heinz Kabutz, Kirk Pepperdine, Ellen Kraffmiller and Henri Tremblay) When I asked Verburg about the biggest mistakes Java developers tend to make, he listed three: A lack of communication -- Software development is far more a social activity than a technical one; most projects fail because of communication issues and social dynamics, not because of a bad technical decision. Sadly, many developers never learn this lesson. No source control -- Developers simply storing code in local filesystems and emailing code in order to integrate Design-driven Design -- The need for some developers to cram every design pattern from the Gang of Four (GoF) book into their source code All of which raises the question: If these practices are so bad, why do developers engage in them? “I've seen a wide gamut of reasons,” said Verburg, who lists them as: * They were never taught at high school/university that their bad habits were harmful.* They weren't mentored in their first professional roles.* They've lost passion for their craft.* They're being deliberately malicious!* They think software development is a technical activity and not a social one.* They think that they'll be able to tidy it up later.A couple of key confusions and misconceptions beset Java developers, according to Verburg. “With Java and the JVM in particular I've seen a couple of trends,” he remarked. “One is that developers think that the JVM is a magic box that will clean up their memory, make their code run fast, as well as make them cups of coffee. The JVM does help in a lot of cases, but bad code can and will still lead to terrible results! The other trend is to try and force Java (the language) to do something it's not very good at, such as rapid web development. So you get a proliferation of overly complex frameworks, libraries and techniques trying to get around the fact that Java is a monolithic, statically typed, compiled, OO environment. It's not a Golden Hammer!”I asked him about the keys to running a good Java User Group. “You need to have a ‘Why,’” he observed. “Many user groups know what they do (typically, events) and how they do it (the logistics), but what really drives users to join your group and to stay is to give them a purpose. For example, within the LJC we constantly talk about the ‘Why,’ which in our case is several whys:* Re-ignite the passion that developers have for their craft* Raise the bar of Java developers in London* We want developers to have a voice in deciding the future of Java* We want to inspire the next generation of tech leaders* To bring the disparate tech groups in London together* So we could learn from each other* We believe that the Java ecosystem forms a cornerstone of our society today -- we want to protect that for the futureLooking ahead to Java 8 Verburg expressed excitement about Lambdas. “I cannot wait for Lambdas,” he enthused. “Brian Goetz and his group are doing a great job, especially given some of the backwards compatibility that they have to maintain. It's going to remove a lot of boiler plate and yet maintain readability, plus enable massive scaling.”Check out Martijn Verburg at JavaOne if you get a chance, and, stay tuned for a longer interview yours truly did with Martijn to be publish on otn/java some time after JavaOne. Originally published on blogs.oracle.com/javaone.

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• Talking JavaOne with Rock Star Martijn Verburg

  - by Janice J. Heiss

  JavaOne Rock Stars, conceived in 2005, are the top-rated speakers at each JavaOne Conference. They are awarded by their peers, who, through conference surveys, recognize them for their outstanding sessions and speaking ability. Over the years many of the world’s leading Java developers have been so recognized. Martijn Verburg has, in recent years, established himself as an important mover and shaker in the Java community. His “Diabolical Developer” session at the JavaOne 2011 Conference got people’s attention by identifying some of the worst practices Java developers are prone to engage in. Among other things, he is co-leader and organizer of the thriving London Java User Group (JUG) which has more than 2,500 members, co-represents the London JUG on the Executive Committee of the Java Community Process, and leads the global effort for the Java User Group “Adopt a JSR” and “Adopt OpenJDK” programs. Career highlights include overhauling technology stacks and SDLC practices at Mizuho International, mentoring Oracle on technical community management, and running off shore development teams for AIG. He is currently CTO at jClarity, a start-up focusing on automating optimization for Java/JVM related technologies, and Product Advisor at ZeroTurnaround. He co-authored, with Ben Evans, "The Well-Grounded Java Developer" published by Manning and, as a leading authority on technical team optimization, he is in high demand at major software conferences.Verburg is participating in five sessions, a busy man indeed. Here they are: CON6152 - Modern Software Development Antipatterns (with Ben Evans) UGF10434 - JCP and OpenJDK: Using the JUGs’ “Adopt” Programs in Your Group (with Csaba Toth) BOF4047 - OpenJDK Building and Testing: Case Study—Java User Group OpenJDK Bugathon (with Ben Evans and Cecilia Borg) BOF6283 - 101 Ways to Improve Java: Why Developer Participation Matters (with Bruno Souza and Heather Vancura-Chilson) HOL6500 - Finding and Solving Java Deadlocks (with Heinz Kabutz, Kirk Pepperdine, Ellen Kraffmiller and Henri Tremblay) When I asked Verburg about the biggest mistakes Java developers tend to make, he listed three: A lack of communication -- Software development is far more a social activity than a technical one; most projects fail because of communication issues and social dynamics, not because of a bad technical decision. Sadly, many developers never learn this lesson. No source control -- Developers simply storing code in local filesystems and emailing code in order to integrate Design-driven Design -- The need for some developers to cram every design pattern from the Gang of Four (GoF) book into their source code All of which raises the question: If these practices are so bad, why do developers engage in them? “I've seen a wide gamut of reasons,” said Verburg, who lists them as: * They were never taught at high school/university that their bad habits were harmful.* They weren't mentored in their first professional roles.* They've lost passion for their craft.* They're being deliberately malicious!* They think software development is a technical activity and not a social one.* They think that they'll be able to tidy it up later.A couple of key confusions and misconceptions beset Java developers, according to Verburg. “With Java and the JVM in particular I've seen a couple of trends,” he remarked. “One is that developers think that the JVM is a magic box that will clean up their memory, make their code run fast, as well as make them cups of coffee. The JVM does help in a lot of cases, but bad code can and will still lead to terrible results! The other trend is to try and force Java (the language) to do something it's not very good at, such as rapid web development. So you get a proliferation of overly complex frameworks, libraries and techniques trying to get around the fact that Java is a monolithic, statically typed, compiled, OO environment. It's not a Golden Hammer!”I asked him about the keys to running a good Java User Group. “You need to have a ‘Why,’” he observed. “Many user groups know what they do (typically, events) and how they do it (the logistics), but what really drives users to join your group and to stay is to give them a purpose. For example, within the LJC we constantly talk about the ‘Why,’ which in our case is several whys:* Re-ignite the passion that developers have for their craft* Raise the bar of Java developers in London* We want developers to have a voice in deciding the future of Java* We want to inspire the next generation of tech leaders* To bring the disparate tech groups in London together* So we could learn from each other* We believe that the Java ecosystem forms a cornerstone of our society today -- we want to protect that for the futureLooking ahead to Java 8 Verburg expressed excitement about Lambdas. “I cannot wait for Lambdas,” he enthused. “Brian Goetz and his group are doing a great job, especially given some of the backwards compatibility that they have to maintain. It's going to remove a lot of boiler plate and yet maintain readability, plus enable massive scaling.”Check out Martijn Verburg at JavaOne if you get a chance, and, stay tuned for a longer interview yours truly did with Martijn to be publish on otn/java some time after JavaOne.

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• Simple Excel Export with EPPlus

  - by Jesse Taber

  Originally posted on: http://geekswithblogs.net/GruffCode/archive/2013/10/30/simple-excel-export-with-epplus.aspxAnyone I’ve ever met who works with an application that sits in front of a lot of data loves it when they can get that data exported to an Excel file for them to mess around with offline. As both developer and end user of a little website project that I’ve been working on, I found myself wanting to be able to get a bunch of the data that the application was collecting into an Excel file. The great thing about being both an end user and a developer on a project is that you can build the features that you really want! While putting this feature together I came across the fantastic EPPlus library. This library is certainly very well known and popular, but I was so impressed with it that I thought it was worth a quick blog post. This library is extremely powerful; it lets you create and manipulate Excel 2007/2010 spreadsheets in .NET code with a high degree of flexibility. My only gripe with the project is that they are not touting how insanely easy it is to build a basic Excel workbook from a simple data source. If I were running this project the approach I’m about to demonstrate in this post would be front and center on the landing page for the project because it shows how easy it really is to get started and serves as a good way to ease yourself in to some of the more advanced features. The website in question uses RavenDB, which means that we’re dealing with POCOs to model the data throughout all layers of the application. I love working like this so when it came time to figure out how to export some of this data to an Excel spreadsheet I wanted to find a way to take an IEnumerable<T> and just have it dumped to Excel with each item in the collection being modeled as a single row in the Excel worksheet. Consider the following class: public class Employee { public int Id { get; set; } public string Name { get; set; } public decimal HourlyRate { get; set; } public DateTime HireDate { get; set; } } Now let’s say we have a collection of these represented as an IEnumerable<Employee> and we want to be able to output it to an Excel file for offline querying/manipulation. As it turns out, this is dead simple to do with EPPlus. Have a look: public void ExportToExcel(IEnumerable<Employee> employees, FileInfo targetFile) { using (var excelFile = new ExcelPackage(targetFile)) { var worksheet = excelFile.Workbook.Worksheets.Add("Sheet1"); worksheet.Cells["A1"].LoadFromCollection(Collection: employees, PrintHeaders: true); excelFile.Save(); } } That’s it. Let’s break down what’s going on here: Create a ExcelPackage to model the workbook (Excel file). Note that the ‘targetFile’ value here is a FileInfo object representing the location on disk where I want the file to be saved. Create a worksheet within the workbook. Get a reference to the top-leftmost cell (addressed as A1) and invoke the ‘LoadFromCollection’ method, passing it our collection of Employee objects. Behind the scenes this is reflecting over the properties of the type provided and pulling out any public members to become columns in the resulting Excel output. The ‘PrintHeaders’ parameter tells EPPlus to grab the name of the property and put it in the first row. Save the Excel file All of the heavy lifting here is being done by the ‘LoadFromCollection’ method, and that’s a good thing. Now, this was really easy to do, but it has some limitations. Using this approach you get a very plain, un-styled Excel worksheet. The column widths are all set to the default. The number format for all cells is ‘General’ (which proves particularly interesting if you have a DateTime property in your data source). I’m a “no frills” guy, so I wasn’t bothered at all by trading off simplicity for style and formatting. That said, EPPlus has tons of samples that you can download that illustrate how to apply styles and formatting to cells and a ton of other advanced features that are way beyond the scope of this post.

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• 2d movement solution

  - by Phil

  Hi! I'm making a simple top-down tank game on the ipad where the user controls the movement of the tank with the left "joystick" and the rotation of the turret with the right one. I've spent several hours just trying to get it to work decently but now I turn to the pros :) I have two referencial objects, one for the movement and one for the rotation. The referencial objects always stay max two units away from the tank and I use them to tell the tank in what direction to move. I chose this approach to decouple movement and rotational behaviour from the raw input of the joysticks, I believe this will make it simpler to implement whatever behaviour I want for the tank. My problem is 1; the turret rotates the long way to the target. With this I mean that the target can be -5 degrees away in rotation and still it rotates 355 degrees instead of -5 degrees. I can't figure out why. The other problem is with the movement. It just doesn't feel right to have the tank turn while moving. I'd like to have a solution that would work as well for the AI as for the player. A blackbox function for the movement where the player only specifies in what direction it should move and it moves there under the constraints that are imposed on it. I am using the standard joystick class found in the Unity iPhone package. This is the code I'm using for the movement: public class TankFollow : MonoBehaviour { //Check angle difference and turn accordingly public GameObject followPoint; public float speed; public float turningSpeed; void Update() { transform.position = Vector3.Slerp(transform.position, followPoint.transform.position, speed * Time.deltaTime); //Calculate angle var forwardA = transform.forward; var forwardB = (followPoint.transform.position - transform.position); var angleA = Mathf.Atan2(forwardA.x, forwardA.z) * Mathf.Rad2Deg; var angleB = Mathf.Atan2(forwardB.x, forwardB.z) * Mathf.Rad2Deg; var angleDiff = Mathf.DeltaAngle(angleA, angleB); //print(angleDiff.ToString()); if (angleDiff > 5) { //Rotate to transform.Rotate(new Vector3(0, (-turningSpeed * Time.deltaTime),0)); //transform.rotation = new Quaternion(transform.rotation.x, transform.rotation.y + adjustment, transform.rotation.z, transform.rotation.w); } else if (angleDiff < 5) { transform.Rotate(new Vector3(0, (turningSpeed * Time.deltaTime),0)); //transform.rotation = new Quaternion(transform.rotation.x, transform.rotation.y + adjustment, transform.rotation.z, transform.rotation.w); } else { } transform.position = new Vector3(transform.position.x, 0, transform.position.z); } } And this is the code I'm using to rotate the turret: void LookAt() { var forwardA = -transform.right; var forwardB = (toLookAt.transform.position - transform.position); var angleA = Mathf.Atan2(forwardA.x, forwardA.z) * Mathf.Rad2Deg; var angleB = Mathf.Atan2(forwardB.x, forwardB.z) * Mathf.Rad2Deg; var angleDiff = Mathf.DeltaAngle(angleA, angleB); //print(angleDiff.ToString()); if (angleDiff - 180 > 1) { //Rotate to transform.Rotate(new Vector3(0, (turretSpeed * Time.deltaTime),0)); //transform.rotation = new Quaternion(transform.rotation.x, transform.rotation.y + adjustment, transform.rotation.z, transform.rotation.w); } else if (angleDiff - 180 < -1) { transform.Rotate(new Vector3(0, (-turretSpeed * Time.deltaTime),0)); //transform.rotation = new Quaternion(transform.rotation.x, transform.rotation.y + adjustment, transform.rotation.z, transform.rotation.w); print((angleDiff - 180).ToString()); } else { } } Since I want the turret reference point to turn in relation to the tank (when you rotate the body, the turret should follow and not stay locked on since it makes it impossible to control when you've got two thumbs to work with), I've made the TurretFollowPoint a child of the Turret object, which in turn is a child of the body. I'm thinking that I'm making it too difficult for myself with the reference points but I'm imagining that it's a good idea. Please be honest about this point. So I'll be grateful for any help I can get! I'm using Unity3d iPhone. Thanks!

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• Measuring Usability with Common Industry Format (CIF) Usability Tests

  - by Applications User Experience

  Sean Rice, Manager, Applications User Experience A User-centered Research and Design Process The Oracle Fusion Applications user experience was five years in the making. The development of this suite included an extensive and comprehensive user experience design process: ethnographic research, low-fidelity workflow prototyping, high fidelity user interface (UI) prototyping, iterative formative usability testing, development feedback and iteration, and sales and customer evaluation throughout the design cycle. However, this process does not stop when our products are released. We conduct summative usability testing using the ISO 25062 Common Industry Format (CIF) for usability test reports as an organizational framework. CIF tests allow us to measure the overall usability of our released products.  These studies provide benchmarks that allow for comparisons of a specific product release against previous versions of our product and against other products in the marketplace. What Is a CIF Usability Test? CIF refers to the internationally standardized method for reporting usability test findings used by the software industry. The CIF is based on a formal, lab-based test that is used to benchmark the usability of a product in terms of human performance and subjective data. The CIF was developed and is endorsed by more than 375 software customer and vendor organizations led by the National Institute for Standards and Technology (NIST), a US government entity. NIST sponsored the CIF through the American National Standards Institute (ANSI) and International Organization for Standardization (ISO) standards-making processes. Oracle played a key role in developing the CIF. The CIF report format and metrics are consistent with the ISO 9241-11 definition of usability: “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” Our goal in conducting CIF tests is to measure performance and satisfaction of a representative sample of users on a set of core tasks and to help predict how usable a product will be with the larger population of customers. Why Do We Perform CIF Testing? The overarching purpose of the CIF for usability test reports is to promote incorporation of usability as part of the procurement decision-making process for interactive products. CIF provides a common format for vendors to report the methods and results of usability tests to customer organizations, and enables customers to compare the usability of our software to that of other suppliers. CIF also enables us to compare our current software with previous versions of our software. CIF Testing for Fusion Applications Oracle Fusion Applications comprises more than 100 modules in seven different product families. These modules encompass more than 400 task flows and 400 user roles. Due to resource constraints, we cannot perform comprehensive CIF testing across the entire product suite. Therefore, we had to develop meaningful inclusion criteria and work with other stakeholders across the applications development organization to prioritize product areas for testing. Ultimately, we want to test the product areas for which customers might be most interested in seeing CIF data. We also want to build credibility with customers; we need to be able to make the case to current and prospective customers that the product areas tested are representative of the product suite as a whole. Our goal is to test the top use cases for each product. The primary activity in the scoping process was to work with the individual product teams to identify the key products and business process task flows in each product to test. We prioritized these products and flows through a series of negotiations among the user experience managers, product strategy, and product management directors for each of the primary product families within the Oracle Fusion Applications suite (Human Capital Management, Supply Chain Management, Customer Relationship Management, Financials, Projects, and Procurement). The end result of the scoping exercise was a list of 47 proposed CIF tests for the Fusion Applications product suite.  Figure 1. A participant completes tasks during a usability test in Oracle’s Usability Labs Fusion Supplier Portal CIF Test The first Fusion CIF test was completed on the Supplier Portal application in July of 2011.  Fusion Supplier Portal is part of an integrated suite of Procurement applications that helps supplier companies manage orders, schedules, shipments, invoices, negotiations and payments. The user roles targeted for the usability study were Supplier Account Receivables Specialists and Supplier Sales Representatives, including both experienced and inexperienced users across a wide demographic range.  The test specifically focused on the following functionality and features: Manage payments – view payments Manage invoices – view invoice status and create invoices Manage account information – create new contact, review bank account information Manage agreements – find and view agreement, upload agreement lines, confirm status of agreement lines upload Manage purchase orders (PO) – view history of PO, request change to PO, find orders Manage negotiations – respond to request for a quote, check the status of a negotiation response These product areas were selected to represent the most important subset of features and functionality of the flow, in terms of frequency and criticality of use by customers. A total of 20 users participated in the usability study. The results of the Supplier Portal evaluation were favorable and exceeded our expectations. Figure 2. Fusion Supplier Portal Next Studies We plan to conduct two Fusion CIF usability studies per product family over the next nine months. The next product to be tested will be Self-service Procurement. End users are currently being recruited to participate in this usability study, and the test sessions are scheduled to begin during the last week of November.

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• Configuring Expert Search in Communicator 14 and SharePoint 2010

  Communicator 14 provides functionality to be able to search for contacts not just by name, but by skill.  For example a customer service agent at an airline can search for other agents with Travel Advisory experience by typing the search criteria into the Communicator search box and performing a search by keyword.  The search results will return users who have specified that skill in their profile on their SharePoint My Site.  This is actually pretty easy to configure, Ill show you how. Create Search and People Search Results Pages in SharePoint Communicator 14 Expert Search works by using the SharePoint 2010 Search Service to search SharePoint for user profiles with matching keywords.  This requires that you have an Enterprise Search site in your site collection which includes the search service and also the People Results pages.  The easiest way to do this is to create a Search Center site in your site collection. Note: I get an error when trying to create an Enterprise Search site in a Team Site in the SharePoint 2010 RTM bits, so I created it as a site collection that is evident in the URLs you see below. In the screenshots below, you can see that the URL of the SharePoint search service in the Search site collection is http://sps2010/sites/search/_vti_bin/search.asmx, and the URL of the People Search Results page is http://sps2010/sites/Search/Pages/peopleresults.aspx. Point Communications Server 14 to Search and People Search Results Pages For Communicator 14 to be able to perform an Expert Search, you need to configure Communications Server 14 to point to the Search Service and People Search Results page URLs. From a server with the OCS Core bits installed, fire up the Communications Server Management Shell and type Get-CsClientPolicy. Scroll down to the bottom of the output, were interested in setting the values of: SPSearchInternalURL SPSearchExternalURL SPSearchCenterInternalURL SPSearchCenterExternalURL SPSearchInternalURL and SPSearchExternalURL correspond to the internal and external URLs of the SharePoint search service in the Search site collection, while SPSearchCenterInternalURL and SPSearchCenterExternalURL correspond to the internal and external URLs of the people search results pages. Well use the Communications Server Management Shell to set the values of these CS policy properties. For simplicity, Im only going to set the internal URLs here. Set-CsClientPolicy SPSearchInternalURL http://sps2010/sites/search/_vti_bin/search.asmx     -SPSearchCenterInternalURL http://sps2010/sites/Search/Pages/peopleresults.aspx Log out and back into Communicator.  You can verify that these settings were applied by running the Get-CsClientPolicy cmdlet again from the Communications Server Management Shell. However, theres another super-secret ninja trick to verify that the settings were applied: Find the Communicator icon in the Windows System Tray Hold down the Ctrl button Click (left) the Communicator icon in the Windows System Tray do not depress the Ctrl button You should now see an extra menu item called Configuration Information, click it. Scroll down and locate the Expert Search URL and SharePoint Search Center URL keys and verify that their values correspond to those you set using the Set-CsClientPolicy PowerShell cmdlet. Configure a Sharepoint User Profile Import Im not going to provide detailed steps here except to say that you need to configure the SharePoint 2010 User Profile  Service Application to import user account details from Active Directory on a scheduled basis. This is a critical step because there are several user profile properties e.g. SipAddress that are only populated by a user profile import.  When performing an Expert Search, Communicator can only render results for users who have a SipAddress specified. Add Skills to User Profiles Navigate to your My Site and click on My Profile.  This page allows you to set many contact details that are searchable in SharePoint.  Were particularly interested in the Ask Me About property of a users profile.  Expert Search searches against this property to find users with matching skills. Configure a SharePoint Search Crawl Ensure that you have a scheduled job to crawl your Local SharePoint Sites content source.  Depending on how you have this configured, it will also crawl the My Site site collection and add user properties such as Ask Me About to the search index. Thats It! SharePoint 2010 provides new social and collaboration features to help users find other users with similar skills or interests. Expert Search extends this functionality directly into Microsoft Communicator 14, allowing you to interact with the users directly from the search results. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Create a Slide Show in Windows 7 Media Center

  - by DigitalGeekery

  Are you looking for a nice way to create and display a slide show from your photo collection? Today we’ll show you how to create a slide show, how to add music to it, and watch it from the comfort of your couch in Windows 7 Media Center. Create Slide Show Launch Windows 7 Media Center and click on the Picture Library tile found under Pictures and Videos.   In the Pictures Library, scroll across to slide shows and click on Create Slide show.   Enter a name for the slide show and click Next.   If you are using a Windows Media Center remote, click on the OK button to bring up the onscreen keyboard. Use the directional buttons to navigate across the keyboard and press OK to select each letter. Click Done when finished. Select Picture Library and click Next. Select the pictures to include in your slide show. If using a remote, navigate through the images and press OK to select. If you are using a mouse, simply click on the selections. When you are finished, click Next.    Now, we can review and edit the slide show. Click the up or down pointing arrows to move pictures up and down in the order.  (more intuitive titles would be helpful in this case as opposed to the randomly generated titles in the example below) If you are finished, click Create. You can also choose to go back and add music to your slide show. (or even more pictures) We’ll take a look at adding some music in our example. Click on the Add More button.   Add Music to Your Slide Show Here we’ll select Music Library to add a song. Click Next.   You’ll now be able to browse your Music Library to select songs for your slide show. Select your songs and click Next.   When you are finished adding Music and Pictures click Create.   Once your slide show is saved, you can play it any time by going to clicking on slide shows in the Picture Library, then selecting the slide show title. Select play slide show when you’re ready to enjoy your new production.   If you ever want to edit or delete the slide show, select it in the Picture Library, and scroll to Actions. You’ll see those option under additional commands. You have the option to Edit Slide Show, Burn a CD/DVD, or Delete. Editing Slide Show Settings Within Media Center, go to Tasks… Click on Pictures…   Then choose Slide Shows. From the Slide Show settings you have the option to Show pictures in random order, Show picture information, Show song information, and Use Pan and zoom effect. You can also adjust the length of time to display each picture, and change the background color. Be sure to click Save to apply and changes before exiting. If you choose to show picture information, the picture title, date, and star rating will be displayed in the top right.   If your slide show is accompanied by music and you choose to show song information, you will get a translucent overlay for a few seconds at the beginning of each song to indicate the song, album, and artist. One of the really cool things about creating a slide show in Windows 7 Media Center is you can complete the entire process using just a Media Center remote. Can’t get enough slide shows? Check out how to turn your desktop into a picture slide show in Windows 7. Similar Articles Productive Geek Tips Using Netflix Watchnow in Windows Vista Media Center (Gmedia)Add Color Coding to Windows 7 Media Center Program GuideIntegrate Boxee with Media Center in Windows 7Schedule Updates for Windows Media CenterTurn Your Desktop into a Picture Slideshow in Windows 7 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Case Study – How to Optimize Popular Wordpress Sites Restore Hidden Updates in Windows 7 & Vista Iceland an Insurance Job? Find Downloads and Add-ins for Outlook Recycle ! Find That Elusive Icon with FindIcons

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• Back Up to Tape the Way You Shop For Groceries

  - by rickramsey

  Imagine if this was how you shopped for groceries: From the end of the aisle sprint to the point where you reach the ketchup. Pull a bottle from the shelf and yell at the top of your lungs, “Got it!” Sprint back to the end of the aisle. Start again and sprint down the same aisle to the mustard, pull a bottle from the shelf and again yell for the whole store to hear, “Got it!” Sprint back to the end of the aisle. Repeat this procedure for every item you need in the aisle. Proceed to the next aisle and follow the same steps for the list of items you need from that aisle. Sounds ridiculous, doesn’t it? Not only is it horribly inefficient, it’s exhausting and can lead to wear out failures on your grocery cart, or worse, yourself. This is essentially how NetApp and some other applications write NDMP backups to tape. In the analogy, the ketchup and mustard are the files to be written, yelling “Got it!” is the equivalent of a sync mark at the end of a file, and the sprint back to the end of an aisle is the process most commonly called a “backhitch” where the drive has to back up on a tape to start writing again. Writing to tape in this way results in very slow tape drive performance and imposes unnecessary wear on the tape drive and the media, especially when writing small files. The good news is not all tape drives behave this way when writing small files. Unlike midrange LTO drives, Oracle’s StorageTek T10000D tape drive is designed to handle this scenario efficiently. The difference between the two drive types is that the T10000D drive gives you the ability to write files in a NetApp NDMP backup environment the way you would normally shop for groceries. With grocery shopping, you essentially stream through aisles picking up items as you go, and then after checking out, yell, “Got it!”, though you might do that last step silently. With the T10000D, it has a feature called the Tape Application Accelerator, which prevents the drive from having to stop after each file is written to notify NetApp or another application that the write was successful. When enabled in the T10000D tape drive, Tape Application Accelerator causes the tape drive to respond to tape mark and file sync commands differently than when disabled: A tape mark received by the tape drive is treated as a buffered tape mark. A file sync received by the tape drive is treated as a no op command. Since buffered tape marks and no op commands do not cause the tape drive to empty the contents of its buffer to tape and backhitch, the data is written to tape in significantly less time. Oracle has emulated NetApp environments with a number of different file sizes and found the following when comparing the T10000D with the Tape Application Accelerator enabled versus LTO6 tape drives. Notice how the T10000D is not only monumentally faster, but also remarkably consistent? In addition, the writing of the 50 GB of files is done without a single backhitch. The LTO6 drive, meanwhile, will perform as many as 3,800 backhitches! At the end of writing the entire set of files, the T10000D tape drive reports back to the application, in this case NetApp, that the write was successful via a tape mark. So if the Tape Application Accelerator dramatically improves performance and reliability, why wouldn’t you always have it enabled? The reason is because tape drive buffers are meant to be just temporary data repositories so in the event of a power loss, there could be data loss in certain environments for the files that resided in the buffer. Fortunately, we do have best practices depending on your environment to avoid this from happening. I highly recommend reading Maximizing Tape Performance with StorageTek T10000 Tape Drives (pdf) to decide which best practice is right for you. The white paper also digs deeper into the benefits of the Tape Application Accelerator. The white paper is free, and after downloading it you can decide for yourself whether you want to yell “Got it!” out loud or just silently to yourself. Customer Advisory Panel One final link: Oracle has started up a Customer Advisory Panel program to collect feedback from customers on their current experiences with Oracle products, as well as desires for future product development. If you would like to participate in the program, go to this link at oracle.com. photo taken on Idaho's Sacajewea Historic Biway by Rick Ramsey - Brian Zents Follow OTN on Blog | Facebook | Twitter | YouTube

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• SQLAuthority News – Technical Review of Learning at Koenig Solutions

  - by pinaldave

  Yesterday I finished my 3 days fast track in person learning of course End to End SQL Server Business Intelligence at Koenig Solutions. You can read my previous article over here regarding why am I learning SQL Server. Yesterday I blogged about my experience of arriving to Training Center and my induction with the center. The Training Days I had enrolled for three days training so my routine each of the three days was very much same. However, the content every day was different as I was learning something new every day. Let me describe a few of the interesting details of my daily routine. A Single Student Batch The best part of my training was that in my training batch, I am single student. Koenig is known to smaller batches and often they have single student batches as well. I was very much delighted to know that I will have dedicated access and attention from my trainer in my batch as I will be single student in my batch. In most of the labs I have observed there are no more than 4 students at any time. Prakash and Pinal 7:30 AM Breakfast Talk We all students gather at 7:30 in breakfast area. The best time of the day. I was the only Indian student in the group. The other students were from USA, Canada, Nigeria, Bhutan, Tanzania, and a few others from other countries. I immediately become the source of information and reference manual. Though the distance between Delhi and Bangalore is 2000+ KM I was considered as a local guy. 8:30 AMHeading to Training Center Every day without fail at 8:30 the van started from our accommodation to the training center. As mentioned in an earlier blog post the distance is about 5 minutes and we were able to reach at the location before 8:45. This gave us some time settle in before our class starts at 9:00 AM. 9:00 AM Order Lunch Food Well it may sound funny that we just had breakfast 30 minutes but the first thing everybody has to do is to order lunch as soon as the class starts. There is an online training portal to order food for the day. Everybody has to place their order early during the day so the food arrives on time during lunch time. Everybody can order whatever they want to order using an online ordering system. The options are plenty and everybody can order what they like. 9:05 AM Learning Starts After deciding the lunch we started the learning. I was very fortunate to have a very experienced trainer - Prakash Chheatry. Though I have never met him before I have heard a lot about Prakash. He is known as the top most SQL Server Trainer in India. His student list contains some of the very well known SQL Server Experts of the world and few of SQL Server “best seller” book authors. Learning continues till 1:00 PM with one tea-coffee break in between. 1:00 PM Lunch The lunch time is again the fun time. We all students get together in the afternoon and tell the stories of the world. Indeed the best part of the day beside learning new stuff. 4:55 PM Ready to Return We stop at 4:55 as at precisely 5:00 PM the van stops by the institute which takes us back to our accommodation. Trust me seriously long long day always but the amount of the learning is the win of the day. 7:30 PM Dinner Time After coming back to the accommodation I study till 7:30 and then rush for dinner. Dinner is world cuisine and deserts are really delicious. After dinner every day I have written a blog and retired early as the next day is always going to be busier than the present day. What did I learn As I mentioned earlier I know SQL Server fairly well. I had expressed the same in my conversation as well. This is the reason I was assigned a fairly senior trainer and we learned everything quite quickly. As I know quite a few things we went pretty fast in many topics. There were a few things, I wanted to learn in detail as well practice on the labs. We slowed down where we wanted and rush through the concepts where I was very comfortable. Here is the list of the things which we covered in action pack three days. Introduction to Business Intelligence (Intro) SQL Server Analysis Service (Theory and Lab) SQL Server Integration Service  (Theory and Lab) SQL Server Reporting Service  (Theory and Lab) SQL Server PowerPivot (Lab) UDM (Theory) SharePoint Concepts (Theory) Power View (Demo) Business Intelligence and Security (Discussion) Well, I was delighted that I was able to refresh lots of concepts during these three days. Thanks to my trainer and my friend who helped me to have a good learning experience. I believe all the learning  will help me in my growth and future career. With this I end my this experience. I am planning to have another online learning experience later this month. I will blog about my experience as I begin it. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Training, T SQL, Technology

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• HTG Explains: Are You Using IPv6 Yet? Should You Even Care?

  - by Chris Hoffman

  IPv6 is extremely important for the long-term health of the Internet. But is your Internet service provider providing IPv6 connectivity yet? Does your home network support it? Should you even care if you’re using IPv6 yet? Switching from IPv4 to IPv6 will give the Internet a much larger pool of IP addresses. It should also allow every device to have its own public IP address, rather than be hidden behind a NAT router. IPv6 is Important Long-Term IPv6 is very important for the long-term health of the Internet. There are only about 3.7 billion public IPv4 addresses. This may sound like a lot, but it isn’t even one IP address for each person on the planet. Considering people have more and more Internet-connected devices — everything from light bulbs to thermostats are starting to become network-connected — the lack of IP addresses is already proving to be a serious problem. This may not affect those of us in well-off developed countries just yet, but developing countries are already running out of IPv4 addresses. So, if you work at an Internet service provider, manage Internet-connected servers, or develop software or hardware — yes, you should care about IPv6! You should be deploying it and ensuring your software and hardware works properly with it. It’s important to prepare for the future before the current IPv4 situation becomes completely unworkable. But, if you’re just typical user or even a typical geek with a home Internet connection and a home network, should you really care about your home network just yet? Probably not. What You Need to Use IPv6 To use IPv6, you’ll need three things: An IPv6-Compatible Operating System: Your operating system’s software must be capable of using IPv6. All modern desktop operating systems should be compatible — Windows Vista and newer versions of Windows, as well as modern versions of Mac OS X and Linux. Windows XP doesn’t have IPv6 support installed by default, but you shouldn’t be using Windows XP anymore, anyway. A Router With IPv6 Support: Many — maybe even most — consumer routers in the wild don’t support IPv6. Check your router’s specifications details to see if it supports IPv6 if you’re curious. If you’re going to buy a new router, you’ll probably want to get one with IPv6 support to future-proof yourself. If you don’t have an IPv6-enabled router yet, you don’t need to buy a new one just to get it. An ISP With IPv6 Enabled:  Your Internet service provider must also have IPv6 set up on their end. Even if you have modern software and hardware on your end, your ISP has to provide an IPv6 connection for you to use it. IPv6 is rolling out steadily, but slowly — there’s a good chance your ISP hasn’t enabled it for you yet. How to Tell If You’re Using IPv6 The easiest way to tell if you have IPv6 connectivity is to visit a website like testmyipv6.com. This website allows you to connect to it in different ways — click the links near the top to see if you can connect to the website via different types of connections. If you can’t connect via IPv6, it’s either because your operating system is too old (unlikely), your router doesn’t support IPv6 (very possible), or because your ISP hasn’t enabled it for you yet (very likely). Now What? If you can connect to the test website above via IPv6, congratulations! Everything is working as it should. Your ISP is doing a good job of rolling out IPv6 rather than dragging its feet. There’s a good chance you won’t have IPv6 working properly, however. So what should you do about this — should you head to Amazon and buy a new IPv6-enabled router or switch to an ISP that offers IPv6? Should you use a “tunnel broker,” as the test site recommends, to tunnel into IPv6 via your IPv4 connection? Well, probably not. Typical users shouldn’t have to worry about this yet. Connecting to the Internet via IPv6 shouldn’t be perceptibly faster, for example. It’s important for operating system vendors, hardware companies, and Internet service providers to prepare for the future and get IPv6 working, but you don’t need to worry about this on your home network. IPv6 is all about future-proofing. You shouldn’t be racing to implement this at home yet or worrying about it too much — but, when you need to buy a new router, try to buy one that supports IPv6. Image Credit: Adobe of Chaos on Flickr, hisperati on Flickr, Vox Efx on Flickr     

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• BPM Suite 11gR1 Released

  - by Manoj Das

  This morning (April 27th, 2010), Oracle BPM Suite 11gR1 became available for download from OTN and eDelivery. If you have been following our plans in this area, you know that this is the release unifying BEA ALBPM product, which became Oracle BPM10gR3, with the Oracle stack. Some of the highlights of this release are: BPMN 2.0 modeling and simulation Web based Process Composer for BPMN and Rules authoring Zero-code environment with full access to Oracle SOA Suite’s rich set of application and other adapters Process Spaces – Out-of-box integration with Web Center Suite Process Analytics – Native process cubes as well as integration with Oracle BAM You can learn more about this release from the documentation. Notes about downloading and installing Please note that Oracle BPM Suite 11gR1 is delivered and installed as part of SOA 11.1.1.3.0, which is a sparse release (only incremental patch). To install: Download and install SOA 11.1.1.2.0, which is a full release (you can find the bits at the above location) Download and install SOA 11.1.1.3.0 During configure step (using the Fusion Middleware configuration wizard), use the Oracle Business Process Management template supplied with the SOA Suite11g (11.1.1.3.0) If you plan to use Process Spaces, also install Web Center 11.1.1.3.0, which also is delivered as a sparse release and needs to be installed on top of Web Center 11.1.1.2.0 Some early feedback We have been receiving very encouraging feedback on this release. Some quotes from partners are included below: “I just attended a preview workshop on BPM Studio, Oracle's BPMN 2.0 tool, held by Clemens Utschig Utschig from Oracle HQ. The usability and ease to get started are impressive. In the business view analysts can intuitively start modeling, then developers refine in their own, more technical view. The BPM Studio sets itself apart from pure play BPMN 2.0 tools by being seamlessly integrated inside a holistic SOA / BPM toolset: BPMN models are placed in SCA-Composites in SOA Suite 11g. This allows to abstract away the complexities of SOA integration aspects from business process aspects. For UIs in BPMN tasks, you have the richness of ADF 11g based Frontends. With BPM Studio we architects have a new modeling and development IDE that gives us interesting design challenges to grasp and elaborate, since many things BPMN 2.0 are different from good ol' BPEL. For example, for simple transformations, you don't use BPEL "assign" any more, but add the transformation directly to the service call. There is much less XPath involved. And, there is no translation from model to BPEL code anymore, so the awkward process model to BPEL roundtrip, which never really worked as well as it looked on marketing slides, is obsolete: With BPMN 2.0 "the model is the code". Now, these are great times to start the journey into BPM! Some tips: Start Projects smoothly, with initial processes being not overly complex and not using the more esoteric areas of BPMN, to manage the learning path and to stay successful with each iteration. Verify non functional requirements by conducting performance and load tests early. As mentioned above, separate all technical integration logic into SOA Suite or Oracle Service Bus. And - share your experience!” Hajo Normann, SOA Architect - Oracle ACE Director - Co-Leader DOAG SIG SOA   "Reuse of components across the Oracle 11G Fusion Middleware stack, like for instance a Database Adapter, is essential. It improves stability and predictability of the solution. BPM just is one of the components plugging into the stack and reuses all other components." Mr. Leon Smiers, Oracle Solution Architect, Capgemini   “I had the opportunity to follow a hands-on workshop held by Clemens for Oracle partners and I was really impressed of the overall offering of BPM11g. BPM11g allows the execution of BPMN 2.0 processes, without having to transform/translate them first to BPEL in order to be executable. The fact that BPMN uses the same underlying service infrastructure of SOA Suite 11g has a lot of benefits for us already familiar with SOA Suite 11g. BPMN is just another SCA component within a SCA composite and can (re)use all the existing components like Rules, Human Workflow, Adapters and Mediator. I also like the fact that BPMN runs on the same service engine as BPEL. By that all known best practices for making a BPEL  process reliable are valid for BPMN processes as well. Last but not least, BPMN is integrated into the superior end-to-end tracing of SOA Suite 11g. With BPM11g, Oracle offers a very competitive product which will have a big effect on the IT market. Clemens and Jürgen: Thanks for the great workshop! I’m really looking forward to my first project using Oracle BPM11g!” Guido Schmutz, Technology Manager / Oracle ACE Director for Fusion Middleware and SOA, Company:  Trivadis Some earlier feedback were summarized in this post.

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• Oracle Fusion Middleware Innovation Award Winners 2012: ADF & Fusion Development

  - by Dana Singleterry

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle Fusion Middleware Innovation Awards honor customers for their cutting-edge solutions using Oracle Fusion Middleware. Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. The awards were presented during Oracle OpenWorld 2012 and following winners are for the category of ADF & Fusion Development. Micros – an OPN Platinum partner – has been working closely with Oracle product management teams in applying industry best practices in the development of their solutions. Their current application suite for the hospitality industry was built on Oracle Forms and the Oracle database running on MS Windows. The next generation of this suite is being developed and released in modules that are now based on Oracle FMW (including ADF) 11g technologies and Oracle Database 11g all running on Oracle Linux. The primary driver was that of modernization and hence the reason Oracle ADF was selected to provide a rich UI for business processes that could be served up through traditional methods or through mobile devices globally. SOA Suite & ADF allowed for loosely-coupled services that could evolve with the needs of the business. Micros's application innovations includes the use of business application portlets that have been published from ADF Faces Task Flows generated using WebCenter portlet libraries  & Oracle Metadata Services (MDS) with multi-layered customizations using Oracle WebCenter Composer. PCS (Marfin Egnatia Bank of Greece) – PCS Wealth Management is a WM Software Solution, which captures and automates the WM business processes allowing Service Providers to allocate enough time and effort into Customer Service and Investment Strategies, under Advisory or Execution-Only Services. The Product is built upon the latest Web Technologies and ensures Best Practices covering all functional expectations, meeting local regulatory requirements and discovering successful opportunities for the WM Customers' Portfolios. The new unified Wealth Management system offers an unparalleled User Interface taking full advantage of the user friendly ADF Faces Components to a great extent, all serving Private Banking purposes. The application offers a true Account Officer Cockpit with shallow navigation, one-click access to informed decisions and a perfect customer service. ADF Grids and Pivots, the Data Visualization Components, as well as the Calendar and Map Components are cleverly used to help the user eliminate the usage of Excel, Outlook and other systems. PCS's application is unique in the way it leverages the ADF Faces data visualization components to create a truly attractive and insightful dashboard for their application. PCS Wealth Management Demo Qualcomm – Qualcomm, a $17B per year company, designs and sells semiconductor products for wireless telecommunications, mobile and computing markets. In addition, Qualcomm companies provide various hardware and software products to facilitate the design, development and deployment of phones and the applications that run on them. Qualcomm’s challenge has been to not only develop and deploy new business system functions to keep pace with customer demand, but also to provide a customer collaboration capability that is sufficiently robust, easy to use, and flexible to meet emerging and future needs. Qualcomm has taken successful steps in building and deploying the customer engagement platform Ieveraging various Oracle technologies including Fusion Middleware (ADF, SOA, OBIEE) and their proven ERP foundation of EBS and 11g databases. The new platform delivers a more unified and “seamless” business solution with a consistent, modern “look and feel” all based on standard business processes which facilitate efficient collaboration with Qualcomm and its customers. The look and feel leverages ADF in innovative ways and includes hover over navigation, custom pagination components, and skinning. Qualcomm has exposed a services layer that provides significant functionality including order-to-ship, quote-to-order, customer on-boarding and contract validation. Qualcomm's creative designs leverage Oracle's SOA Suite to integrate with Oracle EBS and desperate applications to provide a rich user interface through the use use of Oracle ADF Faces Rich Client Components providing a self-service solution to their customers.

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• SQL SERVER – CXPACKET – Parallelism – Usual Solution – Wait Type – Day 6 of 28

  - by pinaldave

  CXPACKET has to be most popular one of all wait stats. I have commonly seen this wait stat as one of the top 5 wait stats in most of the systems with more than one CPU. Books On-Line: Occurs when trying to synchronize the query processor exchange iterator. You may consider lowering the degree of parallelism if contention on this wait type becomes a problem. CXPACKET Explanation: When a parallel operation is created for SQL Query, there are multiple threads for a single query. Each query deals with a different set of the data (or rows). Due to some reasons, one or more of the threads lag behind, creating the CXPACKET Wait Stat. There is an organizer/coordinator thread (thread 0), which takes waits for all the threads to complete and gathers result together to present on the client’s side. The organizer thread has to wait for the all the threads to finish before it can move ahead. The Wait by this organizer thread for slow threads to complete is called CXPACKET wait. Note that not all the CXPACKET wait types are bad. You might experience a case when it totally makes sense. There might also be cases when this is unavoidable. If you remove this particular wait type for any query, then that query may run slower because the parallel operations are disabled for the query. Reducing CXPACKET wait: We cannot discuss about reducing the CXPACKET wait without talking about the server workload type. OLTP: On Pure OLTP system, where the transactions are smaller and queries are not long but very quick usually, set the “Maximum Degree of Parallelism” to 1 (one). This way it makes sure that the query never goes for parallelism and does not incur more engine overhead. EXEC sys.sp_configure N'cost threshold for parallelism', N'1' GO RECONFIGURE WITH OVERRIDE GO Data-warehousing / Reporting server: As queries will be running for long time, it is advised to set the “Maximum Degree of Parallelism” to 0 (zero). This way most of the queries will utilize the parallel processor, and long running queries get a boost in their performance due to multiple processors. EXEC sys.sp_configure N'cost threshold for parallelism', N'0' GO RECONFIGURE WITH OVERRIDE GO Mixed System (OLTP & OLAP): Here is the challenge. The right balance has to be found. I have taken a very simple approach. I set the “Maximum Degree of Parallelism” to 2, which means the query still uses parallelism but only on 2 CPUs. However, I keep the “Cost Threshold for Parallelism” very high. This way, not all the queries will qualify for parallelism but only the query with higher cost will go for parallelism. I have found this to work best for a system that has OLTP queries and also where the reporting server is set up. Here, I am setting ‘Cost Threshold for Parallelism’ to 25 values (which is just for illustration); you can choose any value, and you can find it out by experimenting with the system only. In the following script, I am setting the ‘Max Degree of Parallelism’ to 2, which indicates that the query that will have a higher cost (here, more than 25) will qualify for parallel query to run on 2 CPUs. This implies that regardless of the number of CPUs, the query will select any two CPUs to execute itself. EXEC sys.sp_configure N'cost threshold for parallelism', N'25' GO EXEC sys.sp_configure N'max degree of parallelism', N'2' GO RECONFIGURE WITH OVERRIDE GO Read all the post in the Wait Types and Queue series. Additionally a must read comment of Jonathan Kehayias. Note: The information presented here is from my experience and I no way claim it to be accurate. I suggest you all to read the online book for further clarification. All the discussion of Wait Stats over here is generic and it varies from system to system. It is recommended that you test this on the development server before implementing on the production server. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: DMV, Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQL Wait Stats, SQL Wait Types, T SQL, Technology

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• A Quick Primer on SharePoint Customization

  - by PeterBrunone

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} This one goes out to all the people who have been asked to change the way a SharePoint site looks.  Management wants to know how long it will take, and you can whip that out by tomorrow, right?  If you don't have time to prepare a treatise on what's involved, or if you just want to lend some extra weight to your case by quoting a blogger who was an MVP for seven years, then dive right in; this post is for you. There are three main components of SharePoint visual customization:   1)       Theme – A theme encompasses all the standardized text formatting and coloring (borders, fonts, etc), including the background images of various sections. All told, there could be around 50 images involved, and a few hundred CSS (style) classes.  Installing a theme once it’s been created is no great feat.  Given the number of pieces, of course, creating a new theme could take anywhere from a day to a week… once decisions have been made about the desired appearance. 2)      Master Page – A master page provides the framework for page layout.  This includes all the top and side menus, where content shows up, et cetera.  Master pages have been around for a long time in ASP.NET (Microsoft’s web development platform), and they do require some .NET programming knowledge.  Beyond that, in SharePoint, there are a few dozen controls which the system expects find on a given page.  They’re not all used at once, but if they’re not there when they’re needed, chaos ensues.  Estimating a custom master page is difficult, as it depends on the level of customization.  I’ve been on projects where I was brought in simply to fix some problems and add a few finishing touches, and it took 2-3 weeks.  Master page customization requires a large amount of testing time to make sure that the HTML, JavaScript, CSS, and control placement all work well together. 3)      Individual page layout – Each page (ideally) uses a master page for its template, but within the content areas defined by the master page, web parts can be added, removed, and configured from within the browser.  The wireframe that Brent provided could most likely be completed simply by manipulating the content on the home page in this fashion, and we had allowed about a day of effort for the task.  If needed, further functionality can be provided by an experienced ASP.NET developer; custom forms are a common example.  This of course is a bit more in-depth than simple content manipulation and could take several days per page (or more; there’s really no way to quantify this without a set of requirements).   That’s basically it.  To recap:  Fonts and coloring are done with themes, and can take anywhere from a day to a week to create (not counting creative time); required technical skills include HTML, CSS, and image manipulation.  Templated layout is done with master pages, and generally requires a developer familiar with both ASP.NET and SharePoint in particular; it can have far-reaching consequences depending on the complexity of the changes, and could add weeks or months to a project.  Page layout can be as simple as content manipulation in the web browser, taking a few hours per page, or it can involve more detail, like custom forms, and can require programming expertise and significantly more development time.

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• SQL SERVER – An Efficiency Tool to Compare and Synchronize SQL Server Databases

  - by Pinal Dave

  There is no need to reinvent the wheel if it is already invented and if the wheel is already available at ease, there is no need to wait to grab it. Here is the similar situation. I came across a very interesting situation and I had to look for an efficient tool which can make my life easier and solve my business problem. Here is the scenario. One of the developers had deleted few rows from the very important mapping table of our development server (thankfully, it was not the production server). Though it was a development server, the entire development team had to stop working as the application started to crash on every page. Think about the lost of manpower and efficiency which we started to loose.  Pretty much every department had to stop working as our internal development application stopped working. Thankfully, we even take a backup of our development server and we had access to full backup of the entire database at 6 AM morning. We do not take as a frequent backup of development server as production server (naturally!). Even though we had a full backup, the solution was not to restore the database. Think about it, there were plenty of the other operations since the last good full backup and if we restore a full backup, we will pretty much overwrite on the top of the work done by developers since morning. Now, as restoring the full backup was not an option we decided to restore the same database on another server. Once we had restored our database to another server, the challenge was to compare the table from where the database was deleted. The mapping table from where the data were deleted contained over 5000 rows and it was humanly impossible to compare both the tables manually. Finally we decided to use efficiency tool dbForge Data Compare for SQL Server from DevArt. dbForge Data Compare for SQL Server is a powerful, fast and easy to use SQL compare tool, capable of using native SQL Server backups as metadata source. (FYI we Downloaded dbForge Data Compare) Once we discovered the product, we immediately downloaded the product and installed on our development server. After we installed the product, we were greeted with the following screen. We clicked on the New Data Comparision to start our new comparison project. It brought up following screen. Here is the best part of the product, we just had to enter our database connection username and password along with source and destination details and we are done. The entire process is very simple and self intuiting. The best part was that for the source, we can either select database or even backup. This was indeed fantastic feature. Think about this, if you have a very big database, it will take long time to restore on the server. Once it is restored, you will be able to work with it. However, when you are working with dbForge Data Compare it will accept database backup as your source or destination. Once I click on the execute it brought up following screen where it displayed an excellent summary of the data compare. It has dedicated tabs for the what is changing in what table as well had details of the changed data. The best part is that, once we had reviewed the change. We click on the Synchronize button in the menu bar and it brought up following screen. You can see that the screen has very simple straight forward but very powerful features. You can generate a script to synchronize from target to source or even from source to target. Additionally, the database is a very complicated world and there are extensive options to configure various database options on the next screen. We also have the option to either generate script or directly execute the script to target server. I like to play on the safe side and I generated the script for my synchronization and later on after review I deployed the scripts on the server. Well, my team and we were able to get going from our disaster in less than 10 minutes. There were few people in our team were indeed disappointed as they were thinking of going home early that day but in less than 10 minutes they had to get back to work. There are so many other features in  dbForge Data Compare for SQL Server, I am already planning to make this product company wide recommended product for Data Compare tool. Hats off to the team who have build this product. Here are few of the features salient features of the dbForge Data Compare for SQL Server Perform SQL Server database comparison to detect changes Compare SQL Server backups with live databases Analyze data differences between two databases Synchronize two databases that went out of sync Restore data of a particular table from the backup Generate data comparison reports in Excel and HTML formats Copy look-up data from development database to production Automate routine data synchronization tasks with command-line interface Go Ahead and Download the dbForge Data Compare for SQL Server right away. It is always a good idea to get familiar with the important tools before hand instead of learning it under pressure of disaster. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL, Technology

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• Plan your SharePoint 2010 Content Type Hub carefully

  - by Wayne

  Currently setting up a new environment on SharePoint 2010 (which was made available for download yesterday if anyone missed that :-). One of the new features of SharePoint 2010 is to set up a Content Type Hub (which is a part of the Metadata Service Application), which is a hub for all Content Types that other Site Collections can subscribe to. That is you only need to manage your content types in one location. Setting up the Content Type Hub is not that difficult but you must make it very careful to avoid a lot of work and troubleshooting. Here is a short tutorial with a few tips and tricks to make it easy for you to get started. Determine location of Content Type Hub First of all you need to decide in which Site Collection to place your Content Type Hub; in the root site collection or a specific one. I think using a specific Site Collection that only acts as a Content Type Hub is the best way, there are no best practice as of now. So I create a new Site Collection, at for instance http://server/sites/CTH/. The top-level site of this site collection should be for instance a Team Site. You cannot use Blank Site by default, which would have been the best option IMHO, since that site does not have the Taxonomy feature stapled upon it (check the TaxonomyFeatureStapler feature for which site templates that can be used). Configure Managed Metadata Service Application Next you need to create your Managed Metadata Service Application or configure the existing one, Central Administration > Application Management > Manage Service Applications. Select the Managed Metadata service application and click Properties if you already have created it. In the bottom of the dialog window when you are creating the service application or when you are editing the properties is a section to fill in the Content Type Hub. In this text box fill in the URL of the Content Type Hub. It is essential that you have decided where your Content Type Hub will reside, since once this is set you cannot change it. The only way to change it is to rebuild the whole managed metadata service application! Also make sure that you enter the URL correctly. I did copy and paste the URL once and got the /default.aspx in the URL which funked the whole service up. Make sure that you only use the URL to the Site Collection of the hub. Now you have to set up so that other Site Collections can consume the content types from the hub. This is done by selecting the connection for the managed metadata service application and clicking properties. A new dialog window opens and there you need to click the Consumes content types from the Content Type Gallery at nnnn. Now you are free to syndicate your Content Types from the Hub. Publish Content Types To publish a Content Type from the hub you need to go to Site Settings > Content Types and select the content type that you would like to publish. Then select Manage publishing for this content type. This takes you to a page from where you can Publish, Unpublish or Republish the content type. Once the content type is published it can take up to an hour for the subscribing Site Collections to get it. This is controlled by the Content Type Subscriber job that is scheduled to run once an hour. To speed up your publishing just go to Central Administration > Monitoring > Review Job Definitions > Content Type Subscriber and click Run now and you content type is very soon available for use. Published Content Type status You can check the status of the content type publishing in your destination site collections by selecting Site Settings > Content Type Publishing. From here you can force a refresh of all subscribed content types, see which ones that are subscribed and finally check the publishing error log. This error log is very useful for detecting errors during the publishing. For instance if you use any features such as ratings, metadata, document ids in your content type hub and your destination site collection does not have those features available this will be reported here.

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• Task-It Webinar - Source Code

  Last week I presented a webinar called "Building a real-world application with RadControls for Silverlight 4". For those that didn't get to see the webinar, you can view it here: Building a read-world application with RadControls for Silverlight 4 Since the webinar I've received several requests asking if I could post the source code for the simple application I showed demonstrating some of the techniques used in the development of Task-It, such as MVVM, Commands and Internationalization. This source code is now available for downloadhere. After downloading the source: Extract it to the location of your choice on your hard-drive Open the solution Right-click ModuleProject.Web and selecte 'Set as StartUp Project'. Right-click ProjectTestPage.aspx and selected 'Set as Start Page' Create a database in SQL Server called WebinarProject. Navigate to the Database folder under the WebinarProject directory and run the .sql script against your WebinarProject database. The last two steps are necessary only for the Tasks page to work properly (using WCF RIA Services). Now some notes about each page: Code-behind This is not the way I recommend coding a line-of-business application in Silverlight, but simply wanted to show how the code-behind approach would look. Command This page introduces MVVM and Commands. You'll notice in the XAML that the Command property of theRadMenuItem and the Button are both bound to a SaveCommand. That comes from the view model. If you look in the code- behind of the user control you'll see that an instance of a CommandViewModel is instantiated and set as the DataContext of the UserControl.There is also a listener for the view model's SaveCompleted event. When this is fired, it tells the view (UserControl) to display the MessageBox. Internationalization This sample is similar to the previous one, but instead of using hard-coded strings in the UI, the strings are obtained via binding toview model properties. The view model gets the strings from the .resx files (Strings.resx or Strings.de.resx) under Assets/Resources. If you uncomment the call to ShowGerman() in App.xaml.cs's Application_Startup method and re-run the application, you will see the UI in German. Note that this code, which sets the CurrentCulture and CurrentUICulture on the current thread to "de" (German) is for testing purposes only. RadWindow Once again, very similar to the previous example.The difference is that we are now using a RadWindow to display the 'Saved' message instead of a MessageBox. The advantage here is that we do not have to hold on to a reference to the view model in our code behind so that we can get the 'Saved' message from it. The RadWindow's DataContext is now also bound to the view model, so within its XAML we can bind directly to properties in the view model. Much nicer, and cleaner. One other thing I introduced in this example is the use of spacer Rectangles. Rather than setting a width and/or height on the rectangles for spacing, I am now referencing a style in my ResourceDictionary called StandardSpacerStyle. I like doing this better than using margins or padding because now I have a reusable way to create space between elements, the Rectangle does not show (because I have not set its Fill color), and I can change my spacing throughout the user interface in one place if I'd like. Tasks This page is quite a bit different than the other four. It is a very simple, stripped-down version of the Tasks page in the Task-It application. The Tasks.xaml UserControl has a ContentControl, and the Content of that control is set based on whether we are looking at the list of tasks or editing a task. So it displays one of two child UserControls, which are called List and Details. List has the RadGridView, Details has the form. In the code-behind of the Tasks UserControl I am once again setting its DataContext to a view model class. The nice thing is, whichever child UserControl is being displayed (List or Details) inherits its DataContext from its parent control (Tasks), so I do not have to explicitly set it. The List UserControl simply displays a RadGridView whose ItemsSource is bound to a property in the view model called Tasks, and its SelectedItem property is bound to a property in the view model called SelectedItem. The SelectedItem binding must be TwoWay so that the view is notified when the SelectedItem changes in the view model, and the view model is notified when something changes in the view (like when a user changes the Name and/or DueDate in the form). You'll also notice that the form's TextBox and RadDatePicker are also TwoWay bound to the SelectedItem property in the view model. You can experiment with the binding by removing TwoWay and see how changes in the form do not show up in the RadGridView. So here we have an example of two different views (List and Details) that are both bound to the same view model...and actually, so is the Tasks UserControl, so it is really three views. WCF RIA Services By the way, I am using WCF RIA Services to retrieve data for the RadGridView and save the data when the user clicks the Save button in the form. I created a really simple ADO.NET Entity Data Model in WebinarProject.Web called DataModel.edmx. I also created a simple Domain Data Service called DataService that has methods for retrieving data, inserting, updating and deleting. However I am only using the retrieval and update methods in this sample. Note that I do not currently have any validation in place on the form, as I wanted to keep the sample as simple as possible. Wrap up Technically, I should move the calls to WCF RIA Services out of the view model and put them into a separate layer, but this works for now, and that is a topic for another day! Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Date and Time Support in SQL Server 2008

  - by Aamir Hasan

    Using the New Date and Time Data Types Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} 1.       The new date and time data types in SQL Server 2008 offer increased range and precision and are ANSI SQL compatible. 2.       Separate date and time data types minimize storage space requirements for applications that need only date or time information. Moreover, the variable precision of the new time data type increases storage savings in exchange for reduced accuracy. 3.       The new data types are mostly compatible with the original date and time data types and use the same Transact-SQL functions. 4.       The datetimeoffset data type allows you to handle date and time information in global applications that use data that originates from different time zones. SELECT c.name, p.* FROM politics pJOIN country cON p.country = c.codeWHERE YEAR(Independence) < 1753ORDER BY IndependenceGO8.    Highlight the SELECT statement and click Execute ( ) to show the use of some of the date functions.T-SQLSELECT c.name AS [Country Name],        CONVERT(VARCHAR(12), p.Independence, 107) AS [Independence Date],       DATEDIFF(YEAR, p.Independence, GETDATE()) AS [Years Independent (appox)],       p.GovernmentFROM politics pJOIN country cON p.country = c.codeWHERE YEAR(Independence) < 1753ORDER BY IndependenceGO10.    Select the SET DATEFORMAT statement and click Execute ( ) to change the DATEFORMAT to day-month-year.T-SQLSET DATEFORMAT dmyGO11.    Select the DECLARE and SELECT statements and click Execute ( ) to show how the datetime and datetime2 data types interpret a date literal.T-SQLSET DATEFORMAT dmyDECLARE @dt datetime = '2008-12-05'DECLARE @dt2 datetime2 = '2008-12-05'SELECT MONTH(@dt) AS [Month-Datetime], DAY(@dt)     AS [Day-Datetime]SELECT MONTH(@dt2) AS [Month-Datetime2], DAY(@dt2)     AS [Day-Datetime2]GO12.    Highlight the DECLARE and SELECT statements and click Execute ( ) to use integer arithmetic on a datetime variable.T-SQLDECLARE @dt datetime = '2008-12-05'SELECT @dt + 1GO13.    Highlight the DECLARE and SELECT statements and click Execute ( ) to show how integer arithmetic is not allowed for datetime2 variables.T-SQLDECLARE @dt2 datetime = '2008-12-05'SELECT @dt2 + 1GO14.    Highlight the DECLARE and SELECT statements and click Execute ( ) to show how to use DATE functions to do simple arithmetic on datetime2 variables.T-SQLDECLARE @dt2 datetime2(7) = '2008-12-05'SELECT DATEADD(d, 1, @dt2)GO15.    Highlight the DECLARE and SELECT statements and click Execute ( ) to show how the GETDATE function can be used with both datetime and datetime2 data types.T-SQLDECLARE @dt datetime = GETDATE();DECLARE @dt2 datetime2(7) = GETDATE();SELECT @dt AS [GetDate-DateTime], @dt2 AS [GetDate-DateTime2]GO16.    Draw attention to the values returned for both columns and how they are equal.17.    Highlight the DECLARE and SELECT statements and click Execute ( ) to show how the SYSDATETIME function can be used with both datetime and datetime2 data types.T-SQLDECLARE @dt datetime = SYSDATETIME();DECLARE @dt2 datetime2(7) = SYSDATETIME();SELECT @dt AS [Sysdatetime-DateTime], @dt2     AS [Sysdatetime-DateTime2]GO18.    Draw attention to the values returned for both columns and how they are different.Programming Global Applications with DateTimeOffset 2.    If you have not previously created the SQLTrainingKitDB database while completing another demo in this training kit, highlight the CREATE DATABASE statement and click Execute ( ) to do so now.T-SQLCREATE DATABASE SQLTrainingKitDBGO3.    Select the USE and CREATE TABLE statements and click Execute ( ) to create table datetest in the SQLTrainingKitDB database.T-SQLUSE SQLTrainingKitDBGOCREATE TABLE datetest (  id integer IDENTITY PRIMARY KEY,  datetimecol datetimeoffset,  EnteredTZ varchar(40)); Reference:http://www.microsoft.com/downloads/details.aspx?FamilyID=E9C68E1B-1E0E-4299-B498-6AB3CA72A6D7&displaylang=en   

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• Spotlight on Claims: Serving Customers Under Extreme Conditions

  - by [email protected]

  Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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