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• XNA running slow when making a texture

  - by Anthony

  I'm using XNA to test an image analysis algorithm for a robot. I made a simple 3D world that has a grass, a robot, and white lines (that are represent the course). The image analysis algorithm is a modification of the Hough line detection algorithm. I have the game render 2 camera views to a render target in memory. One camera is a top down view of the robot going around the course, and the second camera is the view from the robot's perspective as it moves along. I take the rendertarget of the robot camera and convert it to a Color[,] so that I can do image analysis on it. private Color[,] TextureTo2DArray(Texture2D texture, Color[] colors1D, Color[,] colors2D) { texture.GetData(colors1D); for (int x = 0; x < texture.Width; x++) { for (int y = 0; y < texture.Height; y++) { colors2D[x, y] = colors1D[x + (y * texture.Width)]; } } return colors2D; } I want to overlay the results of the image analysis on the robot camera view. The first part of the image analysis is finding the white pixels. When I find the white pixels I create a bool[,] array showing which pixels were white and which were black. Then I want to convert it back into a texture so that I can overlay on the robot view. When I try to create the new texture showing which ones pixels were white, then the game goes super slow (around 10 hz). Can you give me some pointers as to what to do to make the game go faster. If I comment out this algorithm, then it goes back up to 60 hz. private Texture2D GenerateTexturesFromBoolArray(bool[,] boolArray,Color[] colorMap, Texture2D textureToModify) { for(int i =0;i < screenWidth;i++) { for(int j =0;j<screenHeight;j++) { if (boolArray[i, j] == true) { colorMap[i+(j*screenWidth)] = Color.Red; } else { colorMap[i + (j * screenWidth)] = Color.Transparent; } } } textureToModify.SetData<Color>(colorMap); return textureToModify; } Each Time I run draw, I must set the texture to null, so that I can modify it. public override void Draw(GameTime gameTime) { Vector2 topRightVector = ((SimulationMain)Game).spriteRectangleManager.topRightVector; Vector2 scaleFactor = ((SimulationMain)Game).config.scaleFactorScreenSizeToWindow; this.spriteBatch.Begin(); // Start the 2D drawing this.spriteBatch.Draw(this.textureFindWhite, topRightVector, null, Color.White, 0, Vector2.Zero, scaleFactor, SpriteEffects.None, 0); this.spriteBatch.End(); // Stop drawing. GraphicsDevice.Textures[0] = null; } Thanks for the help, Anthony G.

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• SQL SERVER – What is SSAS Tabular Data model and Why to use it – Part 2

  - by Pinal Dave

  In my last article, I talked about the basics of tabular data model and why use it. Then I demonstrated step by step creation of a basic tabular model project. In this part I’m going to throw some light on how to create measures and analyses in excel. If you look at the tabular project closely, you will notice that we have not defined any measure yet. So, in the first step we will define the measure first.  Open the solution and select the column you want to define as a measure. Then, click on the summation icon on the toolbar. You will see the aggregated results at the bottom of that column. You have also other choices as well like average, min, max, count and distinct count. After creating the required measures, we need to analyze our data in excel. To do this, click on the excel icon in the upper left corner of the toolbar. This will open your analysis in excel. Notice the pivot table field list here. I have highlighted the measures that we created in the earlier step. Now, we can use these measures in our analysis Now, we have to put the required fields in their respective places as column labels, row labels, Values and Report filter for analysis. See below snapshot for details, it shows region wise sales on a yearly basis You can even apply filters on the above analysis by placing the slicer field in report filter. In our example, we will take an English product name as a filter. You can use the filter as depicted in the below snapshot. Optionally, you can also use the slider to filter data more interactively. Further to improve our analysis, we can insert pivot charts That’s all for this time, in my next post I’m going to show in detail about how to create hierarchies, perspectives, KPI’s  and many more features. Author: Namita Sharma, Senior Corporate Trainer at Koenig Solutions. Reference: Pinal Dave (http://blog.SQLAuthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: SSAS

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• VS 2012 Code Review &ndash; Before Check In OR After Check In?

  - by Tarun Arora

  “Is Code Review Important and Effective?” There is a consensus across the industry that code review is an effective and practical way to collar code inconsistency and possible defects early in the software development life cycle. Among others some of the advantages of code reviews are, Bugs are found faster Forces developers to write readable code (code that can be read without explanation or introduction!) Optimization methods/tricks/productive programs spread faster Programmers as specialists "evolve" faster It's fun “Code review is systematic examination (often known as peer review) of computer source code. It is intended to find and fix mistakes overlooked in the initial development phase, improving both the overall quality of software and the developers' skills. Reviews are done in various forms such as pair programming, informal walkthroughs, and formal inspections.” Wikipedia No where does the definition mention whether its better to review code before the code has been committed to version control or after the commit has been performed. No matter which side you favour, Visual Studio 2012 allows you to request for a code review both before check in and also request for a review after check in. Let’s weigh the pros and cons of the approaches independently. Code Review Before Check In or Code Review After Check In? Approach 1 – Code Review before Check in Developer completes the code and feels the code quality is appropriate for check in to TFS. The developer raises a code review request to have a second pair of eyes validate if the code abides to the recommended best practices, will not result in any defects due to common coding mistakes and whether any optimizations can be made to improve the code quality.                                             Image 1 – code review before check in Pros Everything that gets committed to source control is reviewed. Minimizes the chances of smelly code making its way into the code base. Decreases the cost of fixing bugs, remember, the earlier you find them, the lesser the pain in fixing them. Cons Development Code Freeze – Since the changes aren’t in the source control yet. Further development can only be done off-line. The changes have not been through a CI build, hard to say whether the code abides to all build quality standards. Inconsistent! Cumbersome to track the actual code review process.  Not every change to the code base is worth reviewing, a lot of effort is invested for very little gain. Approach 2 – Code Review after Check in Developer checks in, random code reviews are performed on the checked in code.                                                      Image 2 – Code review after check in Pros The code has already passed the CI build and run through any code analysis plug ins you may have running on the build server. Instruct the developer to ensure ZERO fx cop, style cop and static code analysis before check in. Code is cleaner and smell free even before the code review. No Offline development, developers can continue to develop against the source control. Cons Bad code can easily make its way into the code base. Since the review take place much later in the cycle, the cost of fixing issues can prove to be much higher. Approach 3 – Hybrid Approach The community advocates a more hybrid approach, a blend of tooling and human accountability quotient.                                                               Image 3 – Hybrid Approach 1. Code review high impact check ins. It is not possible to review everything, by setting up code review check in policies you can end up slowing your team. More over, the code that you are reviewing before check in hasn't even been through a green CI build either. 2. Tooling. Let the tooling work for you. By running static analysis, fx cop, style cop and other plug ins on the build agent, you can identify the real issues that in my opinion can't possibly be identified using human reviews. Configure the tooling to report back top 10 issues every day. Mandate the manual code review of individuals who keep making it to this list of shame more often. 3. During Merge. I would prefer eliminating some of the other code issues during merge from Main branch to the release branch. In a scrum project this is still easier because cheery picking the merges is a possibility and the size of code being reviewed is still limited. Let the tooling work for you, if some one breaks the CI build often, put them on a gated check in build course until you see improvement. If some one appears on the top 10 list of shame generated via the build then ensure that all their code is reviewed till you see improvement. At the end of the day, the goal is to ensure that the code being delivered is top quality. By enforcing a code review before any check in, you force the developer to work offline or stay put till the review is complete. What do the experts say? So I asked a few expects what they thought of “Code Review quality gate before Checking in code?" Terje Sandstrom | Microsoft ALM MVP You mean a review quality gate BEFORE checking in code????? That would mean a lot of code staying either local or in shelvesets, and not even been through a CI build, and a green CI build being the main criteria for going further, f.e. to the review state. I would not like code laying around with no checkin’s. Having a requirement that code is checked in small pieces, 4-8 hours work max, and AT LEAST daily checkins, a manual code review comes second down the lane. I would expect review quality gates to happen before merging back to main, or before merging to release.  But that would all be on checked-in code.  Branching is absolutely one way to ease the pain.   Another way we are using is automatic quality builds, running metrics, coverage, static code analysis.  Unfortunately it takes some time, would be great to be on CI’s – but…., so it’s done scheduled every night. Based on this we get, among other stuff,  top 10 lists of suspicious code, which is then subjected to reviews.  If a person seems to be very popular on these top 10 lists, we subject every check in from that person to a review for a period. That normally helps.   None of the clients I have can afford to have every checkin reviewed, so we need to find ways around it. I don’t disagree with the nicety of having all the code reviewed, but I find it hard to find those resources in today’s enterprises. David V. Corbin | Visual Studio ALM Ranger I tend to agree with both sides. I hate having code that is not checked in, but at the same time hate having “bad” code in the repository. I have found that branching is one approach to solving this dilemma. Code is checked into the private/feature branch before the review, but is not merged over to the “official” branch until after the review. I advocate both, depending on circumstance (especially team dynamics)   - The “pre-checkin” is usually for elements that may impact the project as a whole. Think of it as another “gate” along with passing unit tests. - The “post-checkin” may very well not be at the changeset level, but correlates to a review at the “user story” level.   Again, this depends on team dynamics in play…. Robert MacLean | Microsoft ALM MVP I do not think there is no right answer for the industry as a whole. In short the question is why do you do reviews? Your question implies risk mitigation, so in low risk areas you can get away with it after check in while in high risk you need to do it before check in. An example is those new to a team or juniors need it much earlier (maybe that is before checkin, maybe that is soon after) than seniors who have shipped twenty sprints on the team. Abhimanyu Singhal | Visual Studio ALM Ranger Depends on per scenario basis. We recommend post check-in reviews when: 1. We don't want to block other checks and processes on manual code reviews. Manual reviews take time, and some pieces may not require manual reviews at all. 2. We need to trace all changes and track history. 3. We have a code promotion strategy/process in place. For risk mitigation, post checkin code can be promoted to Accepted branches. Or can be rejected. Pre Checkin Reviews are used when 1. There is a high risk factor associated 2. Reviewers are generally (most of times) have immediate availability. 3. Team does not have strict tracking needs. Simply speaking, no single process fits all scenarios. You need to select what works best for your team/project. Thomas Schissler | Visual Studio ALM Ranger This is an interesting discussion, I’m right now discussing details about executing code reviews with my teams. I see and understand the aspects you brought in, but there is another side as well, I’d like to point out. 1.) If you do reviews per check in this is not very practical as a hard rule because this will disturb the flow of the team very often or it will lead to reduce the checkin frequency of the devs which I would not accept. 2.) If you do later reviews, for example if you review PBIs, it is not easy to find out which code you should review. Either you review all changesets associate with the PBI, but then you might review code which has been changed with a later checkin and the dev maybe has already fixed the issue. Or you review the diff of the latest changeset of the PBI with the first but then you might also review changes of other PBIs. Jakob Leander | Sr. Director, Avanade In my experience, manual code review: 1. Does not get done and at the very least does not get redone after changes (regardless of intentions at start of project) 2. When a project actually do it, they often do not do it right away = errors pile up 3. Requires a lot of time discussing/defining the standard and for the team to learn it However code review is very important since e.g. even small memory leaks in a high volume web solution have big consequences In the last years I have advocated following approach for code review - Architects up front do “at least one best practice example” of each type of component and tell the team. Copy from this one. This should include error handling, logging, security etc. - Dev lead on project continuously browse code to validate that the best practices are used. Especially that patterns etc. are not broken. You can do this formally after each sprint/iteration if you want. Once this is validated it is unlikely to “go bad” even during later code changes Agree with customer to rely on static code analysis from Visual Studio as the one and only coding standard. This has HUUGE benefits - You can easily tweak to reach the level you desire together with customer - It is easy to measure for both developers/management - It is 100% consistent across code base - It gets validated all the time so you never end up getting hammered by a customer review in the end - It is easy to tell the developer that you do not want code back unless it has zero errors = minimize communication You need to track this at least during nightly builds and make sure team sees total # issues. Do not allow #issues it to grow uncontrolled. On the project I run I require code analysis to have run on code before checkin (checkin rule). This means -  You have to have clean compile (or CA wont run) so this is extra benefit = very few broken builds - You can change a few of the rules to compile as errors instead of warnings. I often do this for “missing dispose” issues which you REALLY do not want in your app Tip: Place your custom CA rules files as part of solution. That  way it works when you do branching etc. (path to CA file is relative in VS) Some may argue that CA is not as good as manual inspection. But since manual inspection in reality suffers from the 3 issues in start it is IMO a MUCH better (and much cheaper) approach from helicopter perspective Tirthankar Dutta | Director, Avanade I think code review should be run both before and after check ins. There are some code metrics that are meant to be run on the entire codebase … Also, especially on multi-site projects, one should strive to architect in a way that lets men manage the framework while boys write the repetitive code… scales very well with the need to review less by containment and imposing architectural restrictions to emphasise the design. Bruno Capuano | Microsoft ALM MVP For code reviews (means peer reviews) in distributed team I use http://www.vsanywhere.com/default.aspx  David Jobling | Global Sr. Director, Avanade Peer review is the only way to scale and its a great practice for all in the team to learn to perform and accept. In my experience you soon learn who's code to watch more than others and tune the attention. Mikkel Toudal Kristiansen | Manager, Avanade If you have several branches in your code base, you will need to merge often. This requires manual merging, when a file has been changed in both branches. It offers a good opportunity to actually review to changed code. So my advice is: Merging between branches should be done as often as possible, it should be done by a senior developer, and he/she should perform a full code review of the code being merged. As for detecting architectural smells and code smells creeping into the code base, one really good third party tools exist: Ndepend (http://www.ndepend.com/, for static code analysis of the current state of the code base). You could also consider adding StyleCop to the solution. Jesse Houwing | Visual Studio ALM Ranger I gave a presentation on this subject on the TechDays conference in NL last year. See my presentation and slides here (talk in Dutch, but English presentation): http://blog.jessehouwing.nl/2012/03/did-you-miss-my-techdaysnl-talk-on-code.html  I’d like to add a few more points: - Before/After checking is mostly a trust issue. If you have a team that does diligent peer reviews and regularly talk/sit together or peer review, there’s no need to enforce a before-checkin policy. The peer peer-programming and regular feedback during development can take care of most of the review requirements as long as the team isn’t under stress. - Under stress, enforce pre-checkin reviews, it might sound strange, if you’re already under time or budgetary constraints, but it is under such conditions most real issues start to be created or pile up. - Use tools to catch most common errors, Code Analysis/FxCop was already mentioned. HP Fortify, Resharper, Coderush etc can help you there. There are also a lot of 3rd party rules you can add to Code Analysis. I’ve written a few myself (http://fccopcontrib.codeplex.com) and various teams from Microsoft have added their own rules (MSOCAF for SharePoint, WSSF for WCF). For common errors that keep cropping up, see if you can define a rule. It’s much easier. But more importantly make sure you have a good help page explaining *WHY* it's wrong. If you have small feature or developer branches/shelvesets, you might want to review pre-merge. It’s still better to do peer reviews and peer programming, but the most important thing is that bad quality code doesn’t make it into the important branch. So my philosophy: - Use tooling as much as possible. - Make sure the team understands the tooling and the importance of the things it flags. It’s too easy to just click suppress all to ignore the warnings. - Under stress, tighten process, it’s under stress that the problems of late reviews will really surface - Most importantly if you do reviews do them as early as possible, but never later than needed. In other words, pre-checkin/post checking doesn’t really matter, as long as the review is done before the code is released. It’ll just be much more expensive to fix any review outcomes the later you find them. --- I would love to hear what you think!

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• How to collect the performance data of a server during an unreachable/down period using Nagios?

  - by gsc-frank

  Some time services and host stop responding due to a poor server performance. I mean, if for some reason (could be lot of concurrency services access, a expensive backup execution on the server or whatever that consume tons of server resources) a server performance is very degraded, that could lead that the server isn't capable to establish any "normal network communication" (without trigger whatever standards timeouts defined for such communication). Knowing host's performance data (cpu, memory, ...) in case of available during that period (host is not down and despite of its performance degradation still allow plugins collect performance data) could be very useful for sysadmin to try to determine what cause the problem, or at least, if the host performance was good and don't interfered at all in the host/service down. This problem could be solved using remote active (NRPE) or remote passive (NSCA) if such remote solutions could store (buffered) perf data to be send to central Nagios server when host performance or network outage allow it. I read the doc of both solutions and can't find any reference to such buffer mechanism neither what happened in case that NSCA can't reach Nagios server. Any idea of how solve this lack of info? so useful for forensic analysis. EDIT: My questions isn about which tools I can use to debug perf problems or gather perf data to analysis, but is about how collect (using Nagios) host perf data even during a network outage for its posterior analysis (kind of forensic analysis). The idea is integrate such data to Nagios graphers like pnp4nagios and NagiosGrapther. I know that I could install tools like Cacti in each of my host, and have a kind of performance data collection redundancy, but I really want avoid that and try to solve all perf analysis requirements with one tools: Nagios

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• SQLAuthority News – Microsoft SQL Server 2008 R2 – PowerPivot for Microsoft Excel 2010

  - by pinaldave

  Microsoft has really and truly created some buzz for PowerPivot. I have been asked to show the demo of Powerpivot in recent time even when I am doing relational database training. Attached is the few details where everyone can download PowerPivot and use the same. Microsoft SQL Server 2008 R2 – PowerPivot for Microsoft Excel 2010 – RTM Microsoft® PowerPivot for Microsoft® Excel 2010 provides ground-breaking technology, such as fast manipulation of large data sets (often millions of rows), streamlined integration of data, and the ability to effortlessly share your analysis through Microsoft® SharePoint 2010. Microsoft PowerPivot for Excel 2010 Samples Microsoft® PowerPivot for Microsoft® Excel 2010 provides ground-breaking technology, such as fast manipulation of large data sets (often millions of rows), streamlined integration of data, and the ability to effortlessly share your analysis through Microsoft® SharePoint 2010. Download examples of the types of reports you can create. Microsoft PowerPivot for Excel 2010 Data Analysis Expressions Sample version 1.0 Microsoft® PowerPivot for Microsoft® Excel 2010 provides ground-breaking technology, such as fast manipulation of large data sets (often millions of rows), streamlined integration of data, and the ability to effortlessly share your analysis through Microsoft® SharePoint 2010. Download this PowerPivot workbook to learn more about DAX calculations. Note: The brief description below the download link is taken from respective download page. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: SQL, SQL Authority, SQL Documentation, SQL Download, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Documentation in Oracle Retail Analytics, Release 13.3

  - by Oracle Retail Documentation Team

  The 13.3 Release of Oracle Retail Analytics is now available on the Oracle Software Delivery Cloud and from My Oracle Support. The Oracle Retail Analytics 13.3 release introduced significant new functionality with its new Customer Analytics module. The Customer Analytics module enables you to perform retail analysis of customers and customer segments. Market basket analysis (part of the Customer Analytics module) provides insight into which products have strong affinity with one another. Customer behavior information is obtained from mining sales transaction history, and it is correlated with customer segment attributes to inform promotion strategies. The ability to understand market basket affinities allows marketers to calculate, monitor, and build promotion strategies based on critical metrics such as customer profitability. Highlighted End User Documentation Updates With the addition of Oracle Retail Customer Analytics, the documentation set addresses both modules under the single umbrella name of Oracle Retail Analytics. Note, however, that the modules, Oracle Retail Merchandising Analytics and Oracle Retail Customer Analytics, are licensed separately. To accommodate new functionality, the Retail Analytics suite of documentation has been updated in the following areas, among others: The User Guide has been updated with an overview of Customer Analytics. It also contains a list of metrics associated with Customer Analytics. The Operations Guide provides details on Market Basket Analysis as well as an updated list of APIs. The program reference list now also details the module (Merchandising Analytics or Customer Analytics) to which each program applies. The Data Model was updated to include new information related to Customer Analytics, and a new section, Market Basket Analysis Module, was added to the document with its own entity relationship diagrams and data definitions. List of Documents The following documents are included in Oracle Retail Analytics 13.3: Oracle Retail Analytics Release Notes Oracle Retail Analytics Installation Guide Oracle Retail Analytics User Guide Oracle Retail Analytics Implementation Guide Oracle Retail Analytics Operations Guide Oracle Retail Analytics Data Model

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• What is a Data Warehouse?

  Typically Data Warehouses are considered to be non-volatile in comparison to traditional databasesdue to the fact that data within the warehouse does not change that often.  In addition, Data Warehouses typically represent data through the use of Multidimensional Conceptual Views that allow data to be extracted based on the view and the current position within the view. Common Data Warehouse Traits Relatively Non-volatile Data Supports Data Extraction and Analysis Optimized for Data Retrieval and Analysis Multidimensional Views of Data Flexible Reporting Multi User Support Generic Dimensionality Transparent Accessible Unlimited Dimensions of Data Unlimited Aggregation levels of Data Normally, Data Warehouses are much larger then there traditional database counterparts due to the fact that they store the basis data along with derived data via Multidimensional Conceptual Views. As companies store larger and larger amounts of data, they will need a way to effectively and accurately extract analysis information that can be used to aide in formulating current and future business decisions. This process can be done currently through data mining within a Data Warehouse. Data Warehouses provide access to data derived through complex analysis, knowledge discovery and decision making. Secondly, they support the demands for high performance in regards to analyzing an organization’s existing and current data. Data Warehouses provide support for an organization’s data and acquired business knowledge.  Within a Data Warehouse multiple types of operations/sub systems are supported. Common Data Warehouse Sub Systems Online Analytical Processing (OLAP) Decision –Support Systems (DSS) Online Transaction Processing (OLTP)

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• Partner Webcast - Oracle Data Integration Competency Center (DICC): A Niche Market for services

  - by Thanos Terentes Printzios

  Market success now depends on data integration speed. This is why we collected all best practices from the most advanced IT leaders, simply to prove that a Data Integration competency center should be the primary new IT team you should establish. This is a niche market with unlimited potential for partners becoming, the much needed, data integration services provider trusted by customers. We would like to elaborate with OPN Partners on the Business Value Assessment and Total Economic Impact of the Data Integration Platform for End Users, while justifying re-organizing your IT services teams. We are happy to share our research on: The Economical impact of data integration platform/competency center. Justifying strongest reasons and differentiators, using numeric analysis and best-practice in customer case studies from specific industries Utilizing diagnostics and health-check analysis in building a business case for your customers What exactly is so special in the technology of Oracle Data Integration Impact of growing data volume and amount of data sources Analysis of usual solutions that are being implemented so far, addressing key challenges and mistakes During this partner webcast we will balance business case centric content with extensive numerical ROI analysis. Join us to find out how to build a unified approach to moving/sharing/integrating data across the enterprise and why this is an important new services opportunity for partners. Agenda: Data Integration Competency Center Oracle Data Integration Solution Overview Services Niche Market For OPN Summary Q&A Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Presenter: Milomir Vojvodic, EMEA Senior Business Development Manager for Oracle Data Integration Product Group Date: Thursday, September 4th, 10pm CEST (8am UTC/11am EEST)Duration: 1 hour Register Today For any questions please contact us at [email protected]

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• i cant ping to my DMZ zone from the local inside PC

  - by Big Denzel

  HI everybody. Can anyone please help me on the following issue. I got a Cisco Asa 5520 configured at my network. I cant ping to my DMZ interface from a local inside network PC. so the only way a ping the DMZ is right from the Cisco ASA firewall, there i can pint to all 3 interfaces, Inside, Outside and DMZ,,,, But no PC from the Inside Network can access the DMZ. Can please any one help? I thank you all in advance Bellow is my Cisco ASA 5520 Firewall show run; ASA-FW# sh run : Saved : ASA Version 7.0(8) ! hostname ASA-FW enable password encrypted passwd encrypted names dns-guard ! interface GigabitEthernet0/0 description "Link-To-GW-Router" nameif outside security-level 0 ip address 41.223.156.109 255.255.255.248 ! interface GigabitEthernet0/1 description "Link-To-Local-LAN" nameif inside security-level 100 ip address 10.1.4.1 255.255.252.0 ! interface GigabitEthernet0/2 description "Link-To-DMZ" nameif dmz security-level 50 ip address 172.16.16.1 255.255.255.0 ! interface GigabitEthernet0/3 shutdown no nameif no security-level no ip address ! interface Management0/0 description "Local-Management-Interface" no nameif no security-level ip address 192.168.192.1 255.255.255.0 ! ftp mode passive access-list OUT-TO-DMZ extended permit tcp any host 41.223.156.107 eq smtp access-list OUT-TO-DMZ extended permit tcp any host 41.223.156.106 eq www access-list OUT-TO-DMZ extended permit icmp any any log access-list OUT-TO-DMZ extended deny ip any any access-list inside extended permit tcp any any eq pop3 access-list inside extended permit tcp any any eq smtp access-list inside extended permit tcp any any eq ssh access-list inside extended permit tcp any any eq telnet access-list inside extended permit tcp any any eq https access-list inside extended permit udp any any eq domain access-list inside extended permit tcp any any eq domain access-list inside extended permit tcp any any eq www access-list inside extended permit ip any any access-list inside extended permit icmp any any access-list dmz extended permit ip any any access-list dmz extended permit icmp any any access-list cap extended permit ip 10.1.4.0 255.255.252.0 172.16.16.0 255.255.25 5.0 access-list cap extended permit ip 172.16.16.0 255.255.255.0 10.1.4.0 255.255.25 2.0 no pager logging enable logging buffer-size 5000 logging monitor warnings logging trap warnings mtu outside 1500 mtu inside 1500 mtu dmz 1500 no failover asdm image disk0:/asdm-508.bin no asdm history enable arp timeout 14400 global (outside) 1 interface nat (inside) 1 0.0.0.0 0.0.0.0 static (dmz,outside) tcp 41.223.156.106 www 172.16.16.80 www netmask 255.255.255 .255 static (dmz,outside) tcp 41.223.156.107 smtp 172.16.16.25 smtp netmask 255.255.2 55.255 static (inside,dmz) 10.1.0.0 10.1.16.0 netmask 255.255.252.0 access-group OUT-TO-DMZ in interface outside access-group inside in interface inside access-group dmz in interface dmz route outside 0.0.0.0 0.0.0.0 41.223.156.108 1 timeout xlate 3:00:00 timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02 timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 timeout mgcp-pat 0:05:00 sip 0:30:00 sip_media 0:02:00 timeout uauth 0:05:00 absolute http server enable http 10.1.4.0 255.255.252.0 inside no snmp-server location no snmp-server contact snmp-server enable traps snmp authentication linkup linkdown coldstart crypto ipsec security-association lifetime seconds 28800 crypto ipsec security-association lifetime kilobytes 4608000 telnet timeout 5 ssh timeout 5 console timeout 0 management-access inside ! ! match default-inspection-traffic ! ! policy-map global_policy class inspection_default inspect dns maximum-length 512 inspect ftp inspect h323 h225 inspect h323 ras inspect netbios inspect rsh inspect rtsp inspect skinny inspect esmtp inspect sqlnet inspect sunrpc inspect tftp inspect sip inspect xdmcp ! service-policy global_policy global Cryptochecksum: : end ASA-FW# Please Help. Big Denzel

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• SQL SERVER – Database Dynamic Caching by Automatic SQL Server Performance Acceleration

  - by pinaldave

  My second look at SafePeak’s new version (2.1) revealed to me few additional interesting features. For those of you who hadn’t read my previous reviews SafePeak and not familiar with it, here is a quick brief: SafePeak is in business of accelerating performance of SQL Server applications, as well as their scalability, without making code changes to the applications or to the databases. SafePeak performs database dynamic caching, by caching in memory result sets of queries and stored procedures while keeping all those cache correct and up to date. Cached queries are retrieved from the SafePeak RAM in microsecond speed and not send to the SQL Server. The application gets much faster results (100-500 micro seconds), the load on the SQL Server is reduced (less CPU and IO) and the application or the infrastructure gets better scalability. SafePeak solution is hosted either within your cloud servers, hosted servers or your enterprise servers, as part of the application architecture. Connection of the application is done via change of connection strings or adding reroute line in the c:\windows\system32\drivers\etc\hosts file on all application servers. For those who would like to learn more on SafePeak architecture and how it works, I suggest to read this vendor’s webpage: SafePeak Architecture. More interesting new features in SafePeak 2.1 In my previous review of SafePeak new I covered the first 4 things I noticed in the new SafePeak (check out my article “SQLAuthority News – SafePeak Releases a Major Update: SafePeak version 2.1 for SQL Server Performance Acceleration”): Cache setup and fine-tuning – a critical part for getting good caching results Database templates Choosing which database to cache Monitoring and analysis options by SafePeak Since then I had a chance to play with SafePeak some more and here is what I found. 5. Analysis of SQL Performance (present and history): In SafePeak v.2.1 the tools for understanding of performance became more comprehensive. Every 15 minutes SafePeak creates and updates various performance statistics. Each query (or a procedure execute) that arrives to SafePeak gets a SQL pattern, and after it is used again there are statistics for such pattern. An important part of this product is that it understands the dependencies of every pattern (list of tables, views, user defined functions and procs). From this understanding SafePeak creates important analysis information on performance of every object: response time from the database, response time from SafePeak cache, average response time, percent of traffic and break down of behavior. One of the interesting things this behavior column shows is how often the object is actually pdated. The break down analysis allows knowing the above information for: queries and procedures, tables, views, databases and even instances level. The data is show now on all arriving queries, both read queries (that can be cached), but also any types of updates like DMLs, DDLs, DCLs, and even session settings queries. The stats are being updated every 15 minutes and SafePeak dashboard allows going back in time and investigating what happened within any time frame. 6. Logon trigger, for making sure nothing corrupts SafePeak cache data If you have an application with many parts, many servers many possible locations that can actually update the database, or the SQL Server is accessible to many DBAs or software engineers, each can access some database directly and do some changes without going thru SafePeak – this can create a potential corruption of the data stored in SafePeak cache. To make sure SafePeak cache is correct it needs to get all updates to arrive to SafePeak, and if a DBA will access the database directly and do some changes, for example, then SafePeak will simply not know about it and will not clean SafePeak cache. In the new version, SafePeak brought a new feature called “Logon Trigger” to solve the above challenge. By special click of a button SafePeak can deploy a special server logon trigger (with a CLR object) on your SQL Server that actually monitors all connections and informs SafePeak on any connection that is coming not from SafePeak. In SafePeak dashboard there is an interface that allows to control which logins can be ignored based on login names and IPs, while the rest will invoke cache cleanup of SafePeak and actually locks SafePeak cache until this connection will not be closed. Important to note, that this does not interrupt any logins, only informs SafePeak on such connection. On the Dashboard screen in SafePeak you will be able to see those connections and then decide what to do with them. Configuration of this feature in SafePeak dashboard can be done here: Settings -> SQL instances management -> click on instance -> Logon Trigger tab. Other features: 7. User management ability to grant permissions to someone without changing its configuration and only use SafePeak as performance analysis tool. 8. Better reports for analysis of performance using 15 minute resolution charts. 9. Caching of client cursors 10. Support for IPv6 Summary SafePeak is a great SQL Server performance acceleration solution for users who want immediate results for sites with performance, scalability and peak spikes challenges. Especially if your apps are packaged or 3rd party, since no code changes are done. SafePeak can significantly increase response times, by reducing network roundtrip to the database, decreasing CPU resource usage, eliminating I/O and storage access. SafePeak team provides a free fully functional trial www.safepeak.com/download and actually provides a one-on-one assistance during such trial. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, Pinal Dave, PostADay, SQL, SQL Authority, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL, Technology

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• Oracle Database 12c Spatial: Vector Performance Acceleration

  - by Okcan Yasin Saygili-Oracle

  Most business information has a location component, such as customer addresses, sales territories and physical assets. Businesses can take advantage of their geographic information by incorporating location analysis and intelligence into their information systems. This allows organizations to make better decisions, respond to customers more effectively, and reduce operational costs – increasing ROI and creating competitive advantage. Oracle Database, the industry’s most advanced database,  includes native location capabilities, fully integrated in the kernel, for fast, scalable, reliable and secure spatial and massive graph applications. It is a foundation for deploying enterprise-wide spatial information systems and locationenabled business applications. Developers can extend existing Oracle-based tools and applications, since they can easily incorporate location information directly in their applications, workflows, and services. Spatial Features The geospatial data features of Oracle Spatial and Graph option support complex geographic information systems (GIS) applications, enterprise applications and location services applications. Oracle Spatial and Graph option extends the spatial query and analysis features included in every edition of Oracle Database with the Oracle Locator feature, and provides a robust foundation for applications that require advanced spatial analysis and processing in the Oracle Database. It supports all major spatial data types and models, addressing challenging business-critical requirements from various industries, including transportation, utilities, energy, public sector, defense and commercial location intelligence. Network Data Model Graph Features The Network Data Model graph explicitly stores and maintains a persistent data model withnetwork connectivity and provides network analysis capability such as shortest path, nearest neighbors, within cost and reachability. It loads partitioned networks into memory on demand, overcomingthe limitations of in-memory analysis. Partitioning massive networks into manageable sub-networkssimplifies the network analysis. RDF Semantic Graph Features RDF Semantic Graph has native support for World Wide Web Consortium standards. It has open, scalable, and secure features for storing RDF/OWL ontologies anddata; native inference with OWL 2, SKOS and user-defined rules; and querying RDF/OWL data withSPARQL 1.1, Java APIs, and SPARQLgraph patterns in SQL. Video: Oracle Spatial and Graph Overview Oracle spatial is embeded on oracle database product. So ,we can use oracle installer (OUI).The Oracle Universal Installer (OUI) is used to install Oracle Database software. OUI is a graphical user interface utility that enables you to view the Oracle software that is installed on your machine, install new Oracle Database software, and delete Oracle software that you no longer need to use. Online Help is available to guide you through the installation process. One of the installation options is to create a database. If you select database creation, OUI automatically starts Oracle Database Configuration Assistant (DBCA) to guide you through the process of creating and configuring a database. If you do not create a database during installation, you must invoke DBCA after you have installed the software to create a database. You can also use DBCA to create additional databases. For installing Oracle Database 12c you may check the Installing Oracle Database Software and Creating a Database tutorial under the Oracle Database 12c 2-Day DBA Series.You can always check if spatial is available in your database using  "select comp_id, version, status, comp_name from dba_registry where comp_id='SDO';"   One of the most notable improvements with Oracle Spatial and Graph 12c can be seen in performance increases in vector data operations. Enabling the Spatial Vector Acceleration feature (available with the Spatial option) dramatically improves the performance of commonly used vector data operations, such as sdo_distance, sdo_aggr_union, and sdo_inside. With 12c, these operations also run more efficiently in parallel than in prior versions through the use of metadata caching. For organizations that have been facing processing limitations, these enhancements enable developers to make a small set of configuration changes and quickly realize significant performance improvements. Results include improved index performance, enhanced geometry engine performance, optimized secondary filter optimizations for Spatial operators, and improved CPU and memory utilization for many advanced vector functions. Vector performance acceleration is especially beneficial when using Oracle Exadata Database Machine and other large-scale systems. Oracle Spatial and Graph vector performance acceleration builds on general improvements available to all SDO_GEOMETRY operations in these areas: Caching of index metadata, Concurrent update mechanisms, and Optimized spatial predicate selectivity and cost functions. These optimizations enable more efficient use of: CPU, Memory, and Partitioning Resulting in substantial query performance improvements.UsageTo accelerate the performance of spatial operators, it is recommended that you set the SPATIAL_VECTOR_ACCELERATION database system parameter to the value TRUE. (This parameter is authorized for use only by licensed Oracle Spatial users, and its default value is FALSE.) You can set this parameter for the whole system or for a single session. To set the value for the whole system, do either of the following:Enter the following statement from a suitably privileged account:   ALTER SYSTEM SET SPATIAL_VECTOR_ACCELERATION = TRUE;Add the following to the database initialization file (xxxinit.ora):   SPATIAL_VECTOR_ACCELERATION = TRUE;To set the value for the current session, enter the following statement from a suitably privileged account:   ALTER SESSION SET SPATIAL_VECTOR_ACCELERATION = TRUE; Checkout the complete list of new features on Oracle.com @ http://www.oracle.com/technetwork/database/options/spatialandgraph/overview/index.html Spatial and Graph Data Sheet (PDF) Spatial and Graph White Paper (PDF)

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• NDepend 4 – First Steps

  - by Ricardo Peres

  Introduction Thanks to Patrick Smacchia I had the chance to test NDepend 4. I can only say: awesome! This will be the first of a series of posts on NDepend, where I will talk about my discoveries. Keep in mind that I am just starting to use it, so more experienced users may find these too basic, I just hope I don’t say anything foolish! I must say that I am in no way affiliated with NDepend and I never actually met Patrick. Installation No installation program – a curious decision, I’m not against it -, just unzip the files to a folder and run the executable. It will optionally register itself with Visual Studio 2008, 2010 and 11 as well as RedGate’s Reflector; also, it automatically looks for updates. NDepend can either be used as a stand-alone program (with or without a GUI) or from within Visual Studio or Reflector. Getting Started One thing that really pleases me is the Getting Started section of the stand-alone, with links to pages on NDepend’s web site, featuring detailed explanations, which usually include screenshots and small videos (<5 minutes). There’s also an How do I with hierarchical navigation that guides us to through the major features so that we can easily find what we want. Usage There are two basic ways to use NDepend: Analyze .NET solutions, projects or assemblies; Compare two versions of the same assembly. I have so far not used NDepend to compare assemblies, so I will first talk about the first option. After selecting a solution and some of its projects, it generates a single HTML page with an highly detailed report of the analysis it produced. This includes some metrics such as number of lines of code, IL instructions, comments, types, methods and properties, the calculation of the cyclomatic complexity, coupling and lots of others indicators, typically grouped by type, namespace and assembly. The HTML also includes some nice diagrams depicting assembly dependencies, type and method relative proportions (according to the number of IL instructions, I guess) and assembly analysis relating to abstractness and stability. Useful, I would say. Then there’s the rules; NDepend tests the target assemblies against a set of more than 120 rules, grouped in categories Code Quality, Object Oriented Design, Design, Architecture and Layering, Dead Code, Visibility, Naming Conventions, Source Files Organization and .NET Framework Usage. The full list can be configured on the application, and an explanation of each rule can be found on the web site. Rules can be validated, violated and violated in a critical manner, and the HTML will contain the violated rules, their queries – more on this later - and results. The HTML uses some nice JavaScript effects, which allow paging and sorting of tables, so its nice to use. Similar to the rules, there are some queries that display results for a number (about 200) questions grouped as Object Oriented Design, API Breaking Changes (for assembly version comparison), Code Diff Summary (also for version comparison) and Dead Code. The difference between queries and rules is that queries are not classified as passes, violated or critically violated, just present results. The queries and rules are expressed through CQLinq, which is a very powerful LINQ derivative specific to code analysis. All of the included rules and queries can be enabled or disabled and new ones can be added, with intellisense to help. Besides the HTML report file, the NDepend application can be used to explore all analysis results, compare different versions of analysis reports and to run custom queries. Comparison to Other Analysis Tools Unlike StyleCop, NDepend only works with assemblies, not source code, so you can’t expect it to be able to enforce brackets placement, for example. It is more similar to FxCop, but you don’t have the option to analyze at the IL level, that is, other that the number of IL instructions and the complexity. What’s Next In the next days I’ll continue my exploration with a real-life test case. References The NDepend web site is http://www.ndepend.com/. Patrick keeps an updated blog on http://codebetter.com/patricksmacchia/ and he regularly monitors StackOverflow for questions tagged NDepend, which you can find on http://stackoverflow.com/questions/tagged/ndepend. The default list of CQLinq rules, queries and statistics can be found at http://www.ndepend.com/DefaultRules/webframe.html. The syntax itself is described at http://www.ndepend.com/Doc_CQLinq_Syntax.aspx and its features at http://www.ndepend.com/Doc_CQLinq_Features.aspx.

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• BigData and Customer Experience: Happy Together

  - by Isabel F. Peñuelas

  The two big buzzes of the year may lay closer than it appears. Both concepts intersect at various points: BigData and Return of Investment of Marketing Campaigns On a recent post Big Data Is The Future Of Marketing Jeff Dachis explains very clearly how “Big data analytics finally allows marketers to identify, measure, and manage what is positively impacting their Brand”. Regression analysis applied to big data volumes coming from social media will substitute the failed attempts to justify marketing investments on social media in terms of followers and likes, he continues, “the measurement models applied by marketers on TV Campaigns don´t work on social”, we need to study the data with fresh eyes and maybe then we will start understanding and measuring brand engagemet. Social CRM and BigData The real value of Social CRM start by analyzing mass of big data from social media in order of applying social intelligence techniques that allow us to classify new customer niches and communities and define appropriated strategies to contact potential customers. Gartner Says that the Market for Social CRM is on pace to surpass $1 Billion in Revenue by Year-End 2012 but in words of Zach Hofer-Shall, Analyst at Forrester Research “Social customer relationship management is hard” (The Social CRM Arms Race Heats ). To succeed brands need three things: Investing in new social tools, investing in consultancy and investing in infrastructure for massive data storage and analysis. Neither CeX or BigData are easy and cheap wins. But what are the customer benefits of such investments? Big Data and Brand Engagement Time is the most valuable asset of todays consumers: tired of information overload, exhausted by the terabytes of offering, anxious because of not having the same fast multichannel experience with their services’ marketers or preferred goods providers than the one they found on their social media. Yes, I know you have read this before- me too. But is real. The motto of the Customer Experience philosophy of providing a consistent experience through multiple touchpoints that makes the relationship customer/brand easier and valuable finds it basis on understanding customer/s preferences and context for which BigData analysis is another imperative. In summary, I believe that using BigData Analysis in combination with appropriated CeX strategies and technologies is a promising direction for achieving: efficiency and marketing cost-savings; growing the customer base; and increasing customer conversion and retention. In a world: The Direction of Future Marketing.

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• MySQL and Hadoop Integration - Unlocking New Insight

  - by Mat Keep

  “Big Data” offers the potential for organizations to revolutionize their operations. With the volume of business data doubling every 1.2 years, analysts and business users are discovering very real benefits when integrating and analyzing data from multiple sources, enabling deeper insight into their customers, partners, and business processes. As the world’s most popular open source database, and the most deployed database in the web and cloud, MySQL is a key component of many big data platforms, with Hadoop vendors estimating 80% of deployments are integrated with MySQL. The new Guide to MySQL and Hadoop presents the tools enabling integration between the two data platforms, supporting the data lifecycle from acquisition and organisation to analysis and visualisation / decision, as shown in the figure below The Guide details each of these stages and the technologies supporting them: Acquire: Through new NoSQL APIs, MySQL is able to ingest high volume, high velocity data, without sacrificing ACID guarantees, thereby ensuring data quality. Real-time analytics can also be run against newly acquired data, enabling immediate business insight, before data is loaded into Hadoop. In addition, sensitive data can be pre-processed, for example healthcare or financial services records can be anonymized, before transfer to Hadoop. Organize: Data is transferred from MySQL tables to Hadoop using Apache Sqoop. With the MySQL Binlog (Binary Log) API, users can also invoke real-time change data capture processes to stream updates to HDFS. Analyze: Multi-structured data ingested from multiple sources is consolidated and processed within the Hadoop platform. Decide: The results of the analysis are loaded back to MySQL via Apache Sqoop where they inform real-time operational processes or provide source data for BI analytics tools. So how are companies taking advantage of this today? As an example, on-line retailers can use big data from their web properties to better understand site visitors’ activities, such as paths through the site, pages viewed, and comments posted. This knowledge can be combined with user profiles and purchasing history to gain a better understanding of customers, and the delivery of highly targeted offers. Of course, it is not just in the web that big data can make a difference. Every business activity can benefit, with other common use cases including: - Sentiment analysis; - Marketing campaign analysis; - Customer churn modeling; - Fraud detection; - Research and Development; - Risk Modeling; - And more. As the guide discusses, Big Data is promising a significant transformation of the way organizations leverage data to run their businesses. MySQL can be seamlessly integrated within a Big Data lifecycle, enabling the unification of multi-structured data into common data platforms, taking advantage of all new data sources and yielding more insight than was ever previously imaginable. Download the guide to MySQL and Hadoop integration to learn more. I'd also be interested in hearing about how you are integrating MySQL with Hadoop today, and your requirements for the future, so please use the comments on this blog to share your insights.

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• Need a Holistic view of your Concurrent Processing?

  - by cwarticki

  Need a Holistic view of your Concurrent Processing? Choose CP AnalyzerGo to Doc 1411723.1 for more details and script download. The Concurrent Processing Analyzer is a Self-Service Health-Check script which reviews the overall Concurrent Processing Footprint, analyzes the current configurations and settings for the environment providing feedback and recommendations on Best Practices. This is a non-invasive script which provides recommended actions to be performed on the instance it was run on.  For production instances, always apply any changes to a recent clone to ensure an expected outcome. E-Business Applications Concurrent Processing Analyzer Overview E-Business Applications Concurrent Request Analysis E-Business Applications Concurrent Manager Analysis Identifies Concurrent System Setup and configurations Identifies and recommends Concurrent Best Practices Easy to add Tool for regular Concurrent Maintenance Execute Analysis anytime to compare trending from past outputs Feedback welcome!

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• ArchBeat Link-o-Rama for 2012-06-26

  - by Bob Rhubart

  Software Architecture for High Availability in the Cloud | Brian Jimerson Brian Jimerson looks at the paradigm shifts from machine-based architectures to cloud-based architectures when designing fault tolerance, and how enterprise applications need to be engineered to ensure the highest level of availability in the cloud. SOA, Cloud & Service Technology Symposium 2012 London - Special Oracle Discount Registration is now open for one of the premier SOA, Cloud, and Service Technology events. Once again, the Oracle community is well-represented in the session schedule. And now you can save on registration with a special Oracle discount code. Progress 4GL and DB to Oracle and cloud | Tom Laszewski "Getting from client/server based 4GLs and databases where the 4GL is tightly linked to the database to Oracle and the cloud is not easy," says cloud migration expert Tom Laszewski. "The least risky and expensive option...is to use the Progress OpenEdge DataServer for Oracle." Embrace 'big data' now or fall behind the competition, analyst warns | TechTarget TechTarget's Mark Brunelli's story says, in essence, that Big Data is not your fathers Business Intelligence. Calculating the Size (in Bytes and MB) of a Oracle Coherence Cache | Ricardo Ferreira Ferreira illustrates a programmatic way to use the Oracle Coherence API to calculate the total size of a specific cache that resides in the data grid. WebCenter Portal Tutorial Part 7: Integrating Discussions and Link service | Yannick Ongena The latest chapter in Oracle ACE Yannick Ongena's ongoing series. How to Setup JDeveloper workspace for ADF Fusion Applications to run Business Component Tester? | Jack Desai Helpful technical tips from yet another member of the Oracle Fusion Middleware Architecture Team. Big Data for the Enterprise; Software Architecture for High Availability in the Cloud; Why Cloud Computing is a Paradigm Shift - And Why It Isn't This week on the OTN Solution Architect Homepage, along with an updated events list and this weeks list of selected community blog posts. Worst Practices for Big Data | Dain Hansen Dain Hansen shares some insight on what NOT to do if you want to captialize on Big Data. Free Virtual Developer Day - Oracle Fusion Development | Grant Ronald "The online conference will include seminars, hands-on lab and live chats with our technical staff including me!" says Grant Ronald. "And the best bit, it doesn't cost you a single penny. It's free and available right on your desktop." Penguin is Getting Ready for Oracle OpenWorld 2012 | Zeynep Koch Linux fan? Check out Zeynep Koch's post for a list of Linux-based sessions at Oracle OpenWorld 2012 in San Francisco. Amazon Web Services (AWS) Autoscaling | Frank Munz "Autoscaling on AWS can only be configured with lengthy commands from the command line but not from the web cased AWS console," says Frank Munz. "Getting all the parameters right can be tricky." He demonstrates one easy example in this video. Oracle Fusion Applications Design Patterns Now Available For Developers | Ultan O'Broin "These Oracle Fusion Applications UX Design Patterns, or blueprints, enable Oracle applications developers and system implementers everywhere to leverage professional usability insight," says O'Broin. How Much Data Is Created Every Minute? [INFOGRAPHIC] | Mashable Explaining what the "Big" in Big Data really means -- and it's more than a little mind-boggling. Thought for the Day "Real, though miniature, Turing Tests are happening all the time, every day, whenever a person puts up with stupid computer software." — Jaron Lanier Source: SoftwareQuotes.com

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• Reminder: For a Complete View Of Your Concurrent Processing Take A Look At The CP Analyzer!

  - by LuciaC

  For a complete view of your Concurrent Processing take a look at the CP Analyzer!  Doc ID 1411723.1 has the script to download and a 9 min video. The Concurrent Processing Analyzer is a Self-Service Health-Check script which reviews the overall Concurrent Processing Footprint, analyzes the current configurations and settings for the environment providing feedback and recommendations on Best Practices.This is a non-invasive script which provides recommended actions to be performed on the instance it was run on.  For production instances, always apply any changes to a recent clone to ensure an expected outcome. E-Business Applications Concurrent Processing Analyzer Overview E-Business Applications Concurrent Request Analysis E-Business Applications Concurrent Manager Analysis Identifies Concurrent System Setup and configurations Identifies and recommends Concurrent Best Practices Easy to add Tool for regular Concurrent Maintenance Execute Analysis anytime to compare trending from past outputs Feedback welcome!

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• When things go awry

  - by Phil Factor

  The moment the Entrepreneur opened his mouth on prime-time national TV, spelled out the URL and waxed big on how exciting ‘his’ new website was, I knew I was in for a busy night. I’d designed and built it. All at once, half a million people tried to log into the website. Although all my stress-testing paid off, I have to admit that the network locked up tight long before there was any danger of a database or website problem. Soon afterwards, the Entrepreneur and the Big Boss were there in the autopsy meeting. We picked through all our systems in detail to see how they’d borne the unexpected strain. Mercifully, in view of the sour mood of the Big Boss, it turned out that the only thing we could have done better was buy a bigger pipe to and from the internet. We’d specified that ‘big pipe’ when designing the system. The Big Boss had then railed at the cost and so we’d subsequently compromised. I felt that my design decisions were vindicated. The Big Boss brooded for a while. Then he made the significant comment: “What really ****** me off is the fact that, for ten minutes, we couldn’t take people’s money.” At that point I stopped feeling smug. Had the internet connection been better, the system would have reached its limit and failed rather precipitously, and that wasn’t what he wanted. Then it occurred to me that what had gummed up the connection was all those images on the site, that had made it so impressive for the visitors. If there had been a way to automatically pare down the site to the bare essentials under stress… Hmm. I began to consider disaster-recovery in the broadest sense – maintaining a service in spite of unusual or unexpected events. What he said makes a lot of sense: sacrifice whatever isn’t essential to keep the core service running when we approach the capacity limits. Maybe in IT we should borrow (or revive) the business concept of the ‘Skeleton service’, maintaining only the priority parts under stress, using a process that is well-prepared and carefully rehearsed. How might this work? Whatever the event we have to prepare for, it is all about understanding the priorities; knowing what one can dispense with when the going gets tough. In the event of database disaster, it’s much faster to deploy a skeletal system with only the essential data than to restore the entire system, though there would have to be a reconciliation process to update the revived database retrospectively, once the emergency was over. It isn’t just the database that could be designed for resilience. One could prepare for unusually high traffic in a website by designing a system that degraded gradually to a ‘skeletal’ site, one that maintained the commercial essentials without fat images, JavaScript libraries and razzmatazz. This is all what the Big Boss scathingly called ‘a mere technicality’. It seems to me that what is needed first is a culture of application and database design which acknowledges that we live in a very imperfect world, and react accordingly when things go awry.

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• What classes are useful for an aspiring software developer? [closed]

  - by Anonymouse

  I'm a freshman in college trying to graduate in 3 years with a Math/CS dual major, and I don't have a lot of time to be fooling around with useless classes. I've tested out of most of my gen eds and science-y courses, but I need to know: what math and cs courses are most important for someone interested in algorithm development? Math courses already taken: Calc I-III,Linear Algebra, Discrete Math. CS courses taken: Java. Math courses I'm planning to take: ODE, Linear Algebra II, Vector calc, Logic, (Analysis or Algebra), Stats, probability CS courses I'm planning to take: C(required), Data Structures, Numerical Methods, Intro to Analysis of Algorithms. Which is better, analysis or algebra? Did I take enough CS courses? Am I missing out on anything? Thanks.

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• Need a Holistic view of your Concurrent Processing? Choose CP Analyzer

  - by user793044

  The Concurrent Processing Analyzer is a Self-Service Health-Check script which reviews the overall Concurrent Processing Footprint, analyzes the current configurations and settings for the environment providing feedback and recommendations on Best Practices. This is a non-invasive script which provides recommended actions to be performed on the instance it was run on.  For production instances, always apply any changes to a recent clone to ensure an expected outcome. Benefits include: E-Business Applications Concurrent Processing Analyzer Overview E-Business Applications Concurrent Request Analysis E-Business Applications Concurrent Manager Analysis Identifies Concurrent System Setup and configurations Identifies and recommends Concurrent Best Practices Easy to add Tool for regular Concurrent Maintenance Execute Analysis anytime to compare trending from past outputs Go to Doc ID 1411723.1 for more details and script download. Feedback welcome!

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• HP EliteBook 8440w Notebook Computer Review

  HP packs big power, big speed and a big price into a highly portable workstation. If you need CAD-quality power computing, look no further.

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• Is there a Telecommunications Reference Architecture?

  - by raul.goycoolea

  @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Abstract   Reference architecture provides needed architectural information that can be provided in advance to an enterprise to enable consistent architectural best practices. Enterprise Reference Architecture helps business owners to actualize their strategies, vision, objectives, and principles. It evaluates the IT systems, based on Reference Architecture goals, principles, and standards. It helps to reduce IT costs by increasing functionality, availability, scalability, etc. Telecom Reference Architecture provides customers with the flexibility to view bundled service bills online with the provision of multiple services. It provides real-time, flexible billing and charging systems, to handle complex promotions, discounts, and settlements with multiple parties. This paper attempts to describe the Reference Architecture for the Telecom Enterprises. It lays the foundation for a Telecom Reference Architecture by articulating the requirements, drivers, and pitfalls for telecom service providers. It describes generic reference architecture for telecom enterprises and moves on to explain how to achieve Enterprise Reference Architecture by using SOA.   Introduction   A Reference Architecture provides a methodology, set of practices, template, and standards based on a set of successful solutions implemented earlier. These solutions have been generalized and structured for the depiction of both a logical and a physical architecture, based on the harvesting of a set of patterns that describe observations in a number of successful implementations. It helps as a reference for the various architectures that an enterprise can implement to solve various problems. It can be used as the starting point or the point of comparisons for various departments/business entities of a company, or for the various companies for an enterprise. It provides multiple views for multiple stakeholders.   Major artifacts of the Enterprise Reference Architecture are methodologies, standards, metadata, documents, design patterns, etc.   Purpose of Reference Architecture   In most cases, architects spend a lot of time researching, investigating, defining, and re-arguing architectural decisions. It is like reinventing the wheel as their peers in other organizations or even the same organization have already spent a lot of time and effort defining their own architectural practices. This prevents an organization from learning from its own experiences and applying that knowledge for increased effectiveness.   Reference architecture provides missing architectural information that can be provided in advance to project team members to enable consistent architectural best practices.   Enterprise Reference Architecture helps an enterprise to achieve the following at the abstract level:   ·       Reference architecture is more of a communication channel to an enterprise ·       Helps the business owners to accommodate to their strategies, vision, objectives, and principles. ·       Evaluates the IT systems based on Reference Architecture Principles ·       Reduces IT spending through increasing functionality, availability, scalability, etc ·       A Real-time Integration Model helps to reduce the latency of the data updates Is used to define a single source of Information ·       Provides a clear view on how to manage information and security ·       Defines the policy around the data ownership, product boundaries, etc. ·       Helps with cost optimization across project and solution portfolios by eliminating unused or duplicate investments and assets ·       Has a shorter implementation time and cost   Once the reference architecture is in place, the set of architectural principles, standards, reference models, and best practices ensure that the aligned investments have the greatest possible likelihood of success in both the near term and the long term (TCO).     Common pitfalls for Telecom Service Providers   Telecom Reference Architecture serves as the first step towards maturity for a telecom service provider. During the course of our assignments/experiences with telecom players, we have come across the following observations – Some of these indicate a lack of maturity of the telecom service provider:   ·       In markets that are growing and not so mature, it has been observed that telcos have a significant amount of in-house or home-grown applications. In some of these markets, the growth has been so rapid that IT has been unable to cope with business demands. Telcos have shown a tendency to come up with workarounds in their IT applications so as to meet business needs. ·       Even for core functions like provisioning or mediation, some telcos have tried to manage with home-grown applications. ·       Most of the applications do not have the required scalability or maintainability to sustain growth in volumes or functionality. ·       Applications face interoperability issues with other applications in the operator's landscape. Integrating a new application or network element requires considerable effort on the part of the other applications. ·       Application boundaries are not clear, and functionality that is not in the initial scope of that application gets pushed onto it. This results in the development of the multiple, small applications without proper boundaries. ·       Usage of Legacy OSS/BSS systems, poor Integration across Multiple COTS Products and Internal Systems. Most of the Integrations are developed on ad-hoc basis and Point-to-Point Integration. ·       Redundancy of the business functions in different applications • Fragmented data across the different applications and no integrated view of the strategic data • Lot of performance Issues due to the usage of the complex integration across OSS and BSS systems   However, this is where the maturity of the telecom industry as a whole can be of help. The collaborative efforts of telcos to overcome some of these problems have resulted in bodies like the TM Forum. They have come up with frameworks for business processes, data, applications, and technology for telecom service providers. These could be a good starting point for telcos to clean up their enterprise landscape.   Industry Trends in Telecom Reference Architecture   Telecom reference architectures are evolving rapidly because telcos are facing business and IT challenges.   “The reality is that there probably is no killer application, no silver bullet that the telcos can latch onto to carry them into a 21st Century.... Instead, there are probably hundreds – perhaps thousands – of niche applications.... And the only way to find which of these works for you is to try out lots of them, ramp up the ones that work, and discontinue the ones that fail.” – Martin Creaner President & CTO TM Forum.   The following trends have been observed in telecom reference architecture:   ·       Transformation of business structures to align with customer requirements ·       Adoption of more Internet-like technical architectures. The Web 2.0 concept is increasingly being used. ·       Virtualization of the traditional operations support system (OSS) ·       Adoption of SOA to support development of IP-based services ·       Adoption of frameworks like Service Delivery Platforms (SDPs) and IP Multimedia Subsystem ·       (IMS) to enable seamless deployment of various services over fixed and mobile networks ·       Replacement of in-house, customized, and stove-piped OSS/BSS with standards-based COTS products ·       Compliance with industry standards and frameworks like eTOM, SID, and TAM to enable seamless integration with other standards-based products   Drivers of Reference Architecture   The drivers of the Reference Architecture are Reference Architecture Goals, Principles, and Enterprise Vision and Telecom Transformation. The details are depicted below diagram. @font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }div.Section1 { page: Section1; } Figure 1. Drivers for Reference Architecture @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Today’s telecom reference architectures should seamlessly integrate traditional legacy-based applications and transition to next-generation network technologies (e.g., IP multimedia subsystems). This has resulted in new requirements for flexible, real-time billing and OSS/BSS systems and implications on the service provider’s organizational requirements and structure.   Telecom reference architectures are today expected to:   ·       Integrate voice, messaging, email and other VAS over fixed and mobile networks, back end systems ·       Be able to provision multiple services and service bundles • Deliver converged voice, video and data services ·       Leverage the existing Network Infrastructure ·       Provide real-time, flexible billing and charging systems to handle complex promotions, discounts, and settlements with multiple parties. ·       Support charging of advanced data services such as VoIP, On-Demand, Services (e.g.  Video), IMS/SIP Services, Mobile Money, Content Services and IPTV. ·       Help in faster deployment of new services • Serve as an effective platform for collaboration between network IT and business organizations ·       Harness the potential of converging technology, networks, devices and content to develop multimedia services and solutions of ever-increasing sophistication on a single Internet Protocol (IP) ·       Ensure better service delivery and zero revenue leakage through real-time balance and credit management ·       Lower operating costs to drive profitability   Enterprise Reference Architecture   The Enterprise Reference Architecture (RA) fills the gap between the concepts and vocabulary defined by the reference model and the implementation. Reference architecture provides detailed architectural information in a common format such that solutions can be repeatedly designed and deployed in a consistent, high-quality, supportable fashion. This paper attempts to describe the Reference Architecture for the Telecom Application Usage and how to achieve the Enterprise Level Reference Architecture using SOA.   • Telecom Reference Architecture • Enterprise SOA based Reference Architecture   Telecom Reference Architecture   Tele Management Forum’s New Generation Operations Systems and Software (NGOSS) is an architectural framework for organizing, integrating, and implementing telecom systems. NGOSS is a component-based framework consisting of the following elements:   ·       The enhanced Telecom Operations Map (eTOM) is a business process framework. ·       The Shared Information Data (SID) model provides a comprehensive information framework that may be specialized for the needs of a particular organization. ·       The Telecom Application Map (TAM) is an application framework to depict the functional footprint of applications, relative to the horizontal processes within eTOM. ·       The Technology Neutral Architecture (TNA) is an integrated framework. TNA is an architecture that is sustainable through technology changes.   NGOSS Architecture Standards are:   ·       Centralized data ·       Loosely coupled distributed systems ·       Application components/re-use  ·       A technology-neutral system framework with technology specific implementations ·       Interoperability to service provider data/processes ·       Allows more re-use of business components across multiple business scenarios ·       Workflow automation   The traditional operator systems architecture consists of four layers,   ·       Business Support System (BSS) layer, with focus toward customers and business partners. Manages order, subscriber, pricing, rating, and billing information. ·       Operations Support System (OSS) layer, built around product, service, and resource inventories. ·       Networks layer – consists of Network elements and 3rd Party Systems. ·       Integration Layer – to maximize application communication and overall solution flexibility.   Reference architecture for telecom enterprises is depicted below. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 2. Telecom Reference Architecture   The major building blocks of any Telecom Service Provider architecture are as follows:   1. Customer Relationship Management   CRM encompasses the end-to-end lifecycle of the customer: customer initiation/acquisition, sales, ordering, and service activation, customer care and support, proactive campaigns, cross sell/up sell, and retention/loyalty.   CRM also includes the collection of customer information and its application to personalize, customize, and integrate delivery of service to a customer, as well as to identify opportunities for increasing the value of the customer to the enterprise.   The key functionalities related to Customer Relationship Management are   ·       Manage the end-to-end lifecycle of a customer request for products. ·       Create and manage customer profiles. ·       Manage all interactions with customers – inquiries, requests, and responses. ·       Provide updates to Billing and other south bound systems on customer/account related updates such as customer/ account creation, deletion, modification, request bills, final bill, duplicate bills, credit limits through Middleware. ·       Work with Order Management System, Product, and Service Management components within CRM. ·       Manage customer preferences – Involve all the touch points and channels to the customer, including contact center, retail stores, dealers, self service, and field service, as well as via any media (phone, face to face, web, mobile device, chat, email, SMS, mail, the customer's bill, etc.). ·       Support single interface for customer contact details, preferences, account details, offers, customer premise equipment, bill details, bill cycle details, and customer interactions.   CRM applications interact with customers through customer touch points like portals, point-of-sale terminals, interactive voice response systems, etc. The requests by customers are sent via fulfillment/provisioning to billing system for ordering processing.   2. Billing and Revenue Management   Billing and Revenue Management handles the collection of appropriate usage records and production of timely and accurate bills – for providing pre-bill usage information and billing to customers; for processing their payments; and for performing payment collections. In addition, it handles customer inquiries about bills, provides billing inquiry status, and is responsible for resolving billing problems to the customer's satisfaction in a timely manner. This process grouping also supports prepayment for services.   The key functionalities provided by these applications are   ·       To ensure that enterprise revenue is billed and invoices delivered appropriately to customers. ·       To manage customers’ billing accounts, process their payments, perform payment collections, and monitor the status of the account balance. ·       To ensure the timely and effective fulfillment of all customer bill inquiries and complaints. ·       Collect the usage records from mediation and ensure appropriate rating and discounting of all usage and pricing. ·       Support revenue sharing; split charging where usage is guided to an account different from the service consumer. ·       Support prepaid and post-paid rating. ·       Send notification on approach / exceeding the usage thresholds as enforced by the subscribed offer, and / or as setup by the customer. ·       Support prepaid, post paid, and hybrid (where some services are prepaid and the rest of the services post paid) customers and conversion from post paid to prepaid, and vice versa. ·       Support different billing function requirements like charge prorating, promotion, discount, adjustment, waiver, write-off, account receivable, GL Interface, late payment fee, credit control, dunning, account or service suspension, re-activation, expiry, termination, contract violation penalty, etc. ·       Initiate direct debit to collect payment against an invoice outstanding. ·       Send notification to Middleware on different events; for example, payment receipt, pre-suspension, threshold exceed, etc.   Billing systems typically get usage data from mediation systems for rating and billing. They get provisioning requests from order management systems and inquiries from CRM systems. Convergent and real-time billing systems can directly get usage details from network elements.   3. Mediation   Mediation systems transform/translate the Raw or Native Usage Data Records into a general format that is acceptable to billing for their rating purposes.   The following lists the high-level roles and responsibilities executed by the Mediation system in the end-to-end solution.   ·       Collect Usage Data Records from different data sources – like network elements, routers, servers – via different protocol and interfaces. ·       Process Usage Data Records – Mediation will process Usage Data Records as per the source format. ·       Validate Usage Data Records from each source. ·       Segregates Usage Data Records coming from each source to multiple, based on the segregation requirement of end Application. ·       Aggregates Usage Data Records based on the aggregation rule if any from different sources. ·       Consolidates multiple Usage Data Records from each source. ·       Delivers formatted Usage Data Records to different end application like Billing, Interconnect, Fraud Management, etc. ·       Generates audit trail for incoming Usage Data Records and keeps track of all the Usage Data Records at various stages of mediation process. ·       Checks duplicate Usage Data Records across files for a given time window.   4. Fulfillment   This area is responsible for providing customers with their requested products in a timely and correct manner. It translates the customer's business or personal need into a solution that can be delivered using the specific products in the enterprise's portfolio. This process informs the customers of the status of their purchase order, and ensures completion on time, as well as ensuring a delighted customer. These processes are responsible for accepting and issuing orders. They deal with pre-order feasibility determination, credit authorization, order issuance, order status and tracking, customer update on customer order activities, and customer notification on order completion. Order management and provisioning applications fall into this category.   The key functionalities provided by these applications are   ·       Issuing new customer orders, modifying open customer orders, or canceling open customer orders; ·       Verifying whether specific non-standard offerings sought by customers are feasible and supportable; ·       Checking the credit worthiness of customers as part of the customer order process; ·       Testing the completed offering to ensure it is working correctly; ·       Updating of the Customer Inventory Database to reflect that the specific product offering has been allocated, modified, or cancelled; ·       Assigning and tracking customer provisioning activities; ·       Managing customer provisioning jeopardy conditions; and ·       Reporting progress on customer orders and other processes to customer.   These applications typically get orders from CRM systems. They interact with network elements and billing systems for fulfillment of orders.   5. Enterprise Management   This process area includes those processes that manage enterprise-wide activities and needs, or have application within the enterprise as a whole. They encompass all business management processes that   ·       Are necessary to support the whole of the enterprise, including processes for financial management, legal management, regulatory management, process, cost, and quality management, etc.;   ·       Are responsible for setting corporate policies, strategies, and directions, and for providing guidelines and targets for the whole of the business, including strategy development and planning for areas, such as Enterprise Architecture, that are integral to the direction and development of the business;   ·       Occur throughout the enterprise, including processes for project management, performance assessments, cost assessments, etc.     (i) Enterprise Risk Management:   Enterprise Risk Management focuses on assuring that risks and threats to the enterprise value and/or reputation are identified, and appropriate controls are in place to minimize or eliminate the identified risks. The identified risks may be physical or logical/virtual. Successful risk management ensures that the enterprise can support its mission critical operations, processes, applications, and communications in the face of serious incidents such as security threats/violations and fraud attempts. Two key areas covered in Risk Management by telecom operators are:   ·       Revenue Assurance: Revenue assurance system will be responsible for identifying revenue loss scenarios across components/systems, and will help in rectifying the problems. The following lists the high-level roles and responsibilities executed by the Revenue Assurance system in the end-to-end solution. o   Identify all usage information dropped when networks are being upgraded. o   Interconnect bill verification. o   Identify where services are routinely provisioned but never billed. o   Identify poor sales policies that are intensifying collections problems. o   Find leakage where usage is sent to error bucket and never billed for. o   Find leakage where field service, CRM, and network build-out are not optimized.   ·       Fraud Management: Involves collecting data from different systems to identify abnormalities in traffic patterns, usage patterns, and subscription patterns to report suspicious activity that might suggest fraudulent usage of resources, resulting in revenue losses to the operator.   The key roles and responsibilities of the system component are as follows:   o   Fraud management system will capture and monitor high usage (over a certain threshold) in terms of duration, value, and number of calls for each subscriber. The threshold for each subscriber is decided by the system and fixed automatically. o   Fraud management will be able to detect the unauthorized access to services for certain subscribers. These subscribers may have been provided unauthorized services by employees. The component will raise the alert to the operator the very first time of such illegal calls or calls which are not billed. o   The solution will be to have an alarm management system that will deliver alarms to the operator/provider whenever it detects a fraud, thus minimizing fraud by catching it the first time it occurs. o   The Fraud Management system will be capable of interfacing with switches, mediation systems, and billing systems   (ii) Knowledge Management   This process focuses on knowledge management, technology research within the enterprise, and the evaluation of potential technology acquisitions.   Key responsibilities of knowledge base management are to   ·       Maintain knowledge base – Creation and updating of knowledge base on ongoing basis. ·       Search knowledge base – Search of knowledge base on keywords or category browse ·       Maintain metadata – Management of metadata on knowledge base to ensure effective management and search. ·       Run report generator. ·       Provide content – Add content to the knowledge base, e.g., user guides, operational manual, etc.   (iii) Document Management   It focuses on maintaining a repository of all electronic documents or images of paper documents relevant to the enterprise using a system.   (iv) Data Management   It manages data as a valuable resource for any enterprise. For telecom enterprises, the typical areas covered are Master Data Management, Data Warehousing, and Business Intelligence. It is also responsible for data governance, security, quality, and database management.   Key responsibilities of Data Management are   ·       Using ETL, extract the data from CRM, Billing, web content, ERP, campaign management, financial, network operations, asset management info, customer contact data, customer measures, benchmarks, process data, e.g., process inputs, outputs, and measures, into Enterprise Data Warehouse. ·       Management of data traceability with source, data related business rules/decisions, data quality, data cleansing data reconciliation, competitors data – storage for all the enterprise data (customer profiles, products, offers, revenues, etc.) ·       Get online update through night time replication or physical backup process at regular frequency. ·       Provide the data access to business intelligence and other systems for their analysis, report generation, and use.   (v) Business Intelligence   It uses the Enterprise Data to provide the various analysis and reports that contain prospects and analytics for customer retention, acquisition of new customers due to the offers, and SLAs. It will generate right and optimized plans – bolt-ons for the customers.   The following lists the high-level roles and responsibilities executed by the Business Intelligence system at the Enterprise Level:   ·       It will do Pattern analysis and reports problem. ·       It will do Data Analysis – Statistical analysis, data profiling, affinity analysis of data, customer segment wise usage patterns on offers, products, service and revenue generation against services and customer segments. ·       It will do Performance (business, system, and forecast) analysis, churn propensity, response time, and SLAs analysis. ·       It will support for online and offline analysis, and report drill down capability. ·       It will collect, store, and report various SLA data. ·       It will provide the necessary intelligence for marketing and working on campaigns, etc., with cost benefit analysis and predictions.   It will advise on customer promotions with additional services based on loyalty and credit history of customer   ·       It will Interface with Enterprise Data Management system for data to run reports and analysis tasks. It will interface with the campaign schedules, based on historical success evidence.   (vi) Stakeholder and External Relations Management   It manages the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators, local community, and unions. Some of the processes within this grouping are Shareholder Relations, External Affairs, Labor Relations, and Public Relations.   (vii) Enterprise Resource Planning   It is used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the enterprise and manage the connections to outside stakeholders. ERP systems consolidate all business operations into a uniform and enterprise wide system environment.   The key roles and responsibilities for Enterprise System are given below:   ·        It will handle responsibilities such as core accounting, financial, and management reporting. ·       It will interface with CRM for capturing customer account and details. ·       It will interface with billing to capture the billing revenue and other financial data. ·       It will be responsible for executing the dunning process. Billing will send the required feed to ERP for execution of dunning. ·       It will interface with the CRM and Billing through batch interfaces. Enterprise management systems are like horizontals in the enterprise and typically interact with all major telecom systems. E.g., an ERP system interacts with CRM, Fulfillment, and Billing systems for different kinds of data exchanges.   6. External Interfaces/Touch Points   The typical external parties are customers, suppliers/partners, employees, shareholders, and other stakeholders. External interactions from/to a Service Provider to other parties can be achieved by a variety of mechanisms, including:   ·       Exchange of emails or faxes ·       Call Centers ·       Web Portals ·       Business-to-Business (B2B) automated transactions   These applications provide an Internet technology driven interface to external parties to undertake a variety of business functions directly for themselves. These can provide fully or partially automated service to external parties through various touch points.   Typical characteristics of these touch points are   ·       Pre-integrated self-service system, including stand-alone web framework or integration front end with a portal engine ·       Self services layer exposing atomic web services/APIs for reuse by multiple systems across the architectural environment ·       Portlets driven connectivity exposing data and services interoperability through a portal engine or web application   These touch points mostly interact with the CRM systems for requests, inquiries, and responses.   7. Middleware   The component will be primarily responsible for integrating the different systems components under a common platform. It should provide a Standards-Based Platform for building Service Oriented Architecture and Composite Applications. The following lists the high-level roles and responsibilities executed by the Middleware component in the end-to-end solution.   ·       As an integration framework, covering to and fro interfaces ·       Provide a web service framework with service registry. ·       Support SOA framework with SOA service registry. ·       Each of the interfaces from / to Middleware to other components would handle data transformation, translation, and mapping of data points. ·       Receive data from the caller / activate and/or forward the data to the recipient system in XML format. ·       Use standard XML for data exchange. ·       Provide the response back to the service/call initiator. ·       Provide a tracking until the response completion. ·       Keep a store transitional data against each call/transaction. ·       Interface through Middleware to get any information that is possible and allowed from the existing systems to enterprise systems; e.g., customer profile and customer history, etc. ·       Provide the data in a common unified format to the SOA calls across systems, and follow the Enterprise Architecture directive. ·       Provide an audit trail for all transactions being handled by the component.   8. Network Elements   The term Network Element means a facility or equipment used in the provision of a telecommunications service. Such terms also includes features, functions, and capabilities that are provided by means of such facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for billing and collection or used in the transmission, routing, or other provision of a telecommunications service.   Typical network elements in a GSM network are Home Location Register (HLR), Intelligent Network (IN), Mobile Switching Center (MSC), SMS Center (SMSC), and network elements for other value added services like Push-to-talk (PTT), Ring Back Tone (RBT), etc.   Network elements are invoked when subscribers use their telecom devices for any kind of usage. These elements generate usage data and pass it on to downstream systems like mediation and billing system for rating and billing. They also integrate with provisioning systems for order/service fulfillment.   9. 3rd Party Applications   3rd Party systems are applications like content providers, payment gateways, point of sale terminals, and databases/applications maintained by the Government.   Depending on applicability and the type of functionality provided by 3rd party applications, the integration with different telecom systems like CRM, provisioning, and billing will be done.   10. Service Delivery Platform   A service delivery platform (SDP) provides the architecture for the rapid deployment, provisioning, execution, management, and billing of value added telecom services. SDPs are based on the concept of SOA and layered architecture. They support the delivery of voice, data services, and content in network and device-independent fashion. They allow application developers to aggregate network capabilities, services, and sources of content. SDPs typically contain layers for web services exposure, service application development, and network abstraction.   SOA Reference Architecture   SOA concept is based on the principle of developing reusable business service and building applications by composing those services, instead of building monolithic applications in silos. It’s about bridging the gap between business and IT through a set of business-aligned IT services, using a set of design principles, patterns, and techniques.   In an SOA, resources are made available to participants in a value net, enterprise, line of business (typically spanning multiple applications within an enterprise or across multiple enterprises). It consists of a set of business-aligned IT services that collectively fulfill an organization’s business processes and goals. We can choreograph these services into composite applications and invoke them through standard protocols. SOA, apart from agility and reusability, enables:   ·       The business to specify processes as orchestrations of reusable services ·       Technology agnostic business design, with technology hidden behind service interface ·       A contractual-like interaction between business and IT, based on service SLAs ·       Accountability and governance, better aligned to business services ·       Applications interconnections untangling by allowing access only through service interfaces, reducing the daunting side effects of change ·       Reduced pressure to replace legacy and extended lifetime for legacy applications, through encapsulation in services   ·       A Cloud Computing paradigm, using web services technologies, that makes possible service outsourcing on an on-demand, utility-like, pay-per-usage basis   The following section represents the Reference Architecture of logical view for the Telecom Solution. The new custom built application needs to align with this logical architecture in the long run to achieve EA benefits.   Packaged implementation applications, such as ERP billing applications, need to expose their functions as service providers (as other applications consume) and interact with other applications as service consumers.   COT applications need to expose services through wrappers such as adapters to utilize existing resources and at the same time achieve Enterprise Architecture goal and objectives.   The following are the various layers for Enterprise level deployment of SOA. This diagram captures the abstract view of Enterprise SOA layers and important components of each layer. Layered architecture means decomposition of services such that most interactions occur between adjacent layers. However, there is no strict rule that top layers should not directly communicate with bottom layers.   The diagram below represents the important logical pieces that would result from overall SOA transformation. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 3. Enterprise SOA Reference Architecture 1.          Operational System Layer: This layer consists of all packaged applications like CRM, ERP, custom built applications, COTS based applications like Billing, Revenue Management, Fulfilment, and the Enterprise databases that are essential and contribute directly or indirectly to the Enterprise OSS/BSS Transformation.   ERP holds the data of Asset Lifecycle Management, Supply Chain, and Advanced Procurement and Human Capital Management, etc.   CRM holds the data related to Order, Sales, and Marketing, Customer Care, Partner Relationship Management, Loyalty, etc.   Content Management handles Enterprise Search and Query. Billing application consists of the following components:   ·       Collections Management, Customer Billing Management, Invoices, Real-Time Rating, Discounting, and Applying of Charges ·       Enterprise databases will hold both the application and service data, whether structured or unstructured.   MDM - Master data majorly consists of Customer, Order, Product, and Service Data.     2.          Enterprise Component Layer:   This layer consists of the Application Services and Common Services that are responsible for realizing the functionality and maintaining the QoS of the exposed services. This layer uses container-based technologies such as application servers to implement the components, workload management, high availability, and load balancing.   Application Services: This Service Layer enables application, technology, and database abstraction so that the complex accessing logic is hidden from the other service layers. This is a basic service layer, which exposes application functionalities and data as reusable services. The three types of the Application access services are:   ·       Application Access Service: This Service Layer exposes application level functionalities as a reusable service between BSS to BSS and BSS to OSS integration. This layer is enabled using disparate technology such as Web Service, Integration Servers, and Adaptors, etc.   ·       Data Access Service: This Service Layer exposes application data services as a reusable reference data service. This is done via direct interaction with application data. and provides the federated query.   ·       Network Access Service: This Service Layer exposes provisioning layer as a reusable service from OSS to OSS integration. This integration service emphasizes the need for high performance, stateless process flows, and distributed design.   Common Services encompasses management of structured, semi-structured, and unstructured data such as information services, portal services, interaction services, infrastructure services, and security services, etc.   3.          Integration Layer:   This consists of service infrastructure components like service bus, service gateway for partner integration, service registry, service repository, and BPEL processor. Service bus will carry the service invocation payloads/messages between consumers and providers. The other important functions expected from it are itinerary based routing, distributed caching of routing information, transformations, and all qualities of service for messaging-like reliability, scalability, and availability, etc. Service registry will hold all contracts (wsdl) of services, and it helps developers to locate or discover service during design time or runtime.   • BPEL processor would be useful in orchestrating the services to compose a complex business scenario or process. • Workflow and business rules management are also required to support manual triggering of certain activities within business process. based on the rules setup and also the state machine information. Application, data, and service mediation layer typically forms the overall composite application development framework or SOA Framework.   4.          Business Process Layer: These are typically the intermediate services layer and represent Shared Business Process Services. At Enterprise Level, these services are from Customer Management, Order Management, Billing, Finance, and Asset Management application domains.   5.          Access Layer: This layer consists of portals for Enterprise and provides a single view of Enterprise information management and dashboard services.   6.          Channel Layer: This consists of various devices; applications that form part of extended enterprise; browsers through which users access the applications.   7.          Client Layer: This designates the different types of users accessing the enterprise applications. The type of user typically would be an important factor in determining the level of access to applications.   8.          Vertical pieces like management, monitoring, security, and development cut across all horizontal layers Management and monitoring involves all aspects of SOA-like services, SLAs, and other QoS lifecycle processes for both applications and services surrounding SOA governance.     9.          EA Governance, Reference Architecture, Roadmap, Principles, and Best Practices:   EA Governance is important in terms of providing the overall direction to SOA implementation within the enterprise. This involves board-level involvement, in addition to business and IT executives. At a high level, this involves managing the SOA projects implementation, managing SOA infrastructure, and controlling the entire effort through all fine-tuned IT processes in accordance with COBIT (Control Objectives for Information Technology).   Devising tools and techniques to promote reuse culture, and the SOA way of doing things needs competency centers to be established in addition to training the workforce to take up new roles that are suited to SOA journey.   Conclusions   Reference Architectures can serve as the basis for disparate architecture efforts throughout the organization, even if they use different tools and technologies. Reference architectures provide best practices and approaches in the independent way a vendor deals with technology and standards. Reference Architectures model the abstract architectural elements for an enterprise independent of the technologies, protocols, and products that are used to implement an SOA. Telecom enterprises today are facing significant business and technology challenges due to growing competition, a multitude of services, and convergence. Adopting architectural best practices could go a long way in meeting these challenges. The use of SOA-based architecture for communication to each of the external systems like Billing, CRM, etc., in OSS/BSS system has made the architecture very loosely coupled, with greater flexibility. Any change in the external systems would be absorbed at the Integration Layer without affecting the rest of the ecosystem. The use of a Business Process Management (BPM) tool makes the management and maintenance of the business processes easy, with better performance in terms of lead time, quality, and cost. Since the Architecture is based on standards, it will lower the cost of deploying and managing OSS/BSS applications over their lifecycles.

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• Multidimensional Thinking–24 Hours of Pass: Celebrating Women in Technology

  - by smisner

  It’s Day 1 of #24HOP and it’s been great to participate in this event with so many women from all over the world in one long training-fest. The SQL community has been abuzz on Twitter with running commentary which is fun to watch while listening to the current speaker. If you missed the fun today because you’re busy with all that work you’ve got to do – don’t despair. All sessions are recorded and will be available soon. Keep an eye on the 24 Hours of Pass page for details. And the fun’s not over today. Rather than run 24 hours consecutively, #24HOP is now broken down into 12-hours over two days, so check out the schedule to see if there’s a session that interests you and fits your schedule. I’m pleased to announce that my business colleague Erika Bakse ( Blog | Twitter) will be presenting on Day 2 – her debut presentation for a PASS event. (And I’m also pleased to say she’s my daughter!) Multidimensional Thinking: The Presentation My contribution to this lineup of terrific speakers was Multidimensional Thinking. Here’s the abstract: “Whether you’re developing Analysis Services cubes or creating PowerPivot workbooks, you need to get into a multidimensional frame of mind to produce a model that best enables users to answer their business questions on their own. Many database professionals struggle initially with multidimensional models because the data modeling process is much different than the one they use to produce traditional, third normal form databases. In this session, I’ll introduce you to the terminology of multidimensional modeling and step through the process of translating business requirements into a viable model.” If you watched the presentation and want a copy of the slides, you can download a copy here. And you’re welcome to download the slides even if you didn’t watch the presentation, but they’ll make more sense if you did! Kimball All the Way There’s only so much I can cover in the time allotted, but I hope that I succeeded in my attempt to build a foundation that prepares you for starting out in business intelligence. One of my favorite resources that will get into much more detail about all kinds of scenarios (well beyond the basics!) is The Data Warehouse Toolkit (Second Edition) by Ralph Kimball. Anything from Kimball or the Kimball Group is worth reading. Kimball material might take reading and re-reading a few times before it makes sense. From my own experience, I found that I actually had to just build my first data warehouse using dimensional modeling on faith that I was going the right direction because it just didn’t click with me initially. I’ve had years of practice since then and I can say it does get easier with practice. The most important thing, in my opinion, is that you simply must prototype a lot and solicit user feedback, because ultimately the model needs to make sense to them. They will definitely make sure you get it right! Schema Generation One question came up after the presentation about whether we use SQL Server Management Studio or Business Intelligence Development Studio (BIDS) to build the tables for the dimensional model. My answer? It really doesn’t matter how you create the tables. Use whatever method that you’re comfortable with. But just so happens that it IS possible to set up your design in BIDS as part of an Analysis Services project and to have BIDS generate the relational schema for you. I did a Webcast last year called Building a Data Mart with Integration Services that demonstrated how to do this. Yes, the subject was Integration Services, but as part of that presentation, I showed how to leverage Analysis Services to build the tables, and then I showed how to use Integration Services to load those tables. I blogged about this presentation in September 2010 and included downloads of the project that I used. In the blog post, I explained that I missed a step in the demonstration. Oops. Just as an FYI, there were two more Webcasts to finish the story begun with the data – Accelerating Answers with Analysis Services and Delivering Information with Reporting Services. If you want to just cut to the chase and learn how to use Analysis Services to build the tables, you can see the Using the Schema Generation Wizard topic in Books Online.

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• Does your analytic solution tell you what questions to ask?

  - by Manan Goel

  Analytic solutions exist to answer business questions. Conventional wisdom holds that if you can answer business questions quickly and accurately, you can take better business decisions and therefore achieve better business results and outperform the competition. Most business questions are well understood (read structured) so they are relatively easy to ask and answer. Questions like what were the revenues, cost of goods sold, margins, which regions and products outperformed/underperformed are relatively well understood and as a result most analytics solutions are well equipped to answer such questions. Things get really interesting when you are looking for answers but you don’t know what questions to ask in the first place? That’s like an explorer looking to make new discoveries by exploration. An example of this scenario is the Center of Disease Control (CDC) in United States trying to find the vaccine for the latest strand of the swine flu virus. The researchers at CDC may try hundreds of options before finally discovering the vaccine. The exploration process is inherently messy and complex. The process is fraught with false starts, one question or a hunch leading to another and the final result may look entirely different from what was envisioned in the beginning. Speed and flexibility is the key; speed so the hundreds of possible options can be explored quickly and flexibility because almost everything about the problem, solutions and the process is unknown.  Come to think of it, most organizations operate in an increasingly unknown or uncertain environment. Business Leaders have to take decisions based on a largely unknown view of the future. And since the value proposition of analytic solutions is to help the business leaders take better business decisions, for best results, consider adding information exploration and discovery capabilities to your analytic solution. Such exploratory analysis capabilities will help the business leaders perform even better by empowering them to refine their hunches, ask better questions and take better decisions. That’s your analytic system not only answering the questions but also suggesting what questions to ask in the first place. Today, most leading analytic software vendors offer exploratory analysis products as part of their analytic solutions offerings. So, what characteristics should be top of mind while evaluating the various solutions? The answer is quite simply the same characteristics that are essential for exploration and analysis – speed & flexibility. Speed is required because the system inherently has to be agile to handle hundreds of different scenarios with large volumes of data across large user populations. Exploration happens at the speed of thought so make sure that you system is capable of operating at speed of thought. Flexibility is required because the exploration process from start to finish is full of unknowns; unknown questions, answers and hunches. So, make sure that the system is capable of managing and exploring all relevant data – structured or unstructured like databases, enterprise applications, tweets, social media updates, documents, texts, emails etc. and provides flexible Google like user interface to quickly explore all relevant data. Getting Started You can help business leaders become “Decision Masters” by augmenting your analytic solution with information discovery capabilities. For best results make sure that the solution you choose is enterprise class and allows advanced, yet intuitive, exploration and analysis of complex and varied data including structured, semi-structured and unstructured data.  You can learn more about Oracle’s exploratory analysis solutions by clicking here.

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• SVN merge adding parameters. WTF? Or how to do big merges?

  - by HeavyWave

  I am doing an SVN merge for a branch, and in one of the files I see this: GetQueryReferenceData(int sessionId, Int32 sessionId) Which means that the merge tool just added another parameter without asking any questions. Imagine if it was a call to Substring(0) and in another branch it would be Substring(0,2). That is completely different behavior, how does it even get to decide which one to choose? Good thing it came up during compile time. The problem is that it will not be marked as a conflict and will be merged automatically. That is very dangerous behavior and if you don't have the luxury of having a unit test for every line of code - you are screwed. What am I doing wrong and how to do big merges without the merging tool putting in dangerous changes silently? Is there a merge tool that is not language agnostic? I am using Tortoise SVN.

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