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  • Can anybody help me in designing my UITableView into MVC Pattern ?

    - by user2877880
    I have written a ViewController in which i get data from the internet and display it in a UItableview using a json parser which uses object for key to identify its objects. What i would like your help in is to convert it into MVC pattern to make it less clumsy instead of including everything in the same controller class. Please try explaining it to me in terms of my code. THANKS IN ADVANCE. The code is as given below #import "ViewController.h" #import "AFNetworking.h" #import "ModelTableArray.h" @implementation ViewController @synthesize tableView = _tableView, activityIndicatorView = _activityIndicatorView, movies = _movies; - (void)viewDidLoad { [super viewDidLoad]; // Setting Up Table View self.tableView = [[UITableView alloc] initWithFrame:CGRectMake(0.0, 0.0, self.view.bounds.size.width, self.view.bounds.size.height) style:UITableViewStylePlain]; self.tableView.dataSource = self; self.tableView.delegate = self; self.tableView.autoresizingMask = UIViewAutoresizingFlexibleWidth | UIViewAutoresizingFlexibleHeight; self.tableView.hidden = YES; [self.view addSubview:self.tableView]; // Setting Up Activity Indicator View self.activityIndicatorView = [[UIActivityIndicatorView alloc] initWithActivityIndicatorStyle:UIActivityIndicatorViewStyleGray]; self.activityIndicatorView.hidesWhenStopped = YES; self.activityIndicatorView.center = self.view.center; [self.view addSubview:self.activityIndicatorView]; [self.activityIndicatorView startAnimating]; // Initializing Data Source self.movies = [[NSArray alloc] init]; NSURL *url = [[NSURL alloc] initWithString:@"http://itunes.apple.com/search?term=rocky&country=us&entity=movie"]; NSURLRequest *request = [[NSURLRequest alloc] initWithURL:url]; UIRefreshControl *refreshControl = [[UIRefreshControl alloc] init]; [refreshControl addTarget:self action:@selector(refresh:) forControlEvents:UIControlEventValueChanged]; [self.tableView addSubview:refreshControl]; [refreshControl endRefreshing]; AFJSONRequestOperation *operation = [AFJSONRequestOperation JSONRequestOperationWithRequest:request success:^(NSURLRequest *request, NSHTTPURLResponse *response, id JSON) { self.movies = [JSON objectForKey:@"results"]; [self.activityIndicatorView stopAnimating]; [self.tableView setHidden:NO]; [self.tableView reloadData]; } failure:^(NSURLRequest *request, NSHTTPURLResponse *response, NSError *error, id JSON) { NSLog(@"Request Failed with Error: %@, %@", error, error.userInfo); }]; [operation start]; } - (void)refresh:(UIRefreshControl *)sender { NSURL *url = [[NSURL alloc] initWithString:@"http://itunes.apple.com/search?term=rambo&country=us&entity=movie"]; NSURLRequest *request = [[NSURLRequest alloc] initWithURL:url]; AFJSONRequestOperation *operation = [AFJSONRequestOperation JSONRequestOperationWithRequest:request success:^(NSURLRequest *request, NSHTTPURLResponse *response, id JSON) { self.movies = [JSON objectForKey:@"results"]; [self.activityIndicatorView stopAnimating]; [self.tableView setHidden:NO]; [self.tableView reloadData]; } failure:^(NSURLRequest *request, NSHTTPURLResponse *response, NSError *error, id JSON) { NSLog(@"Request Failed with Error: %@, %@", error, error.userInfo); }]; [operation start]; [sender endRefreshing]; } - (void)viewDidUnload { [super viewDidUnload]; } - (BOOL)shouldAutorotateToInterfaceOrientation:(UIInterfaceOrientation)interfaceOrientation { return YES; } // Table View Data Source Methods - (NSInteger)tableView:(UITableView *)tableView numberOfRowsInSection:(NSInteger)section { if (self.movies && self.movies.count) { return self.movies.count; } else { return 0; } } - (UITableViewCell *)tableView:(UITableView *)tableView cellForRowAtIndexPath:(NSIndexPath *)indexPath { static NSString *cellID = @"Cell Identifier"; UITableViewCell *cell = [tableView dequeueReusableCellWithIdentifier:cellID]; if (!cell) { cell = [[UITableViewCell alloc] initWithStyle:UITableViewCellStyleSubtitle reuseIdentifier:cellID]; } NSDictionary *movie = [self.movies objectAtIndex:indexPath.row]; cell.textLabel.text = [movie objectForKey:@"trackName"]; cell.detailTextLabel.text = [movie objectForKey:@"artistName"]; NSURL *url = [[NSURL alloc] initWithString:[movie objectForKey:@"artworkUrl100"]]; [cell.imageView setImageWithURL:url placeholderImage:[UIImage imageNamed:@"placeholder"]]; return cell; } @end

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  • Web Service Example - Part 3: Asynchronous

    - by Denis T
    In this edition of the ADF Mobile blog we'll tackle part 3 of our Web Service examples.  In this posting we'll take a look at firing the web service asynchronously and then filling in the UI when it completes.  This can be useful when you have data on the device in a local store and want to show that to the user while the application uses lazy loading from a web service to load more data. Getting the sample code: Just click here to download a zip of the entire project.  You can unzip it and load it into JDeveloper and deploy it either to iOS or Android.  Please follow the previous blog posts if you need help getting JDeveloper or ADF Mobile installed.  Note: This is a different workspace than WS-Part2 What's different? In this example, when you click the Search button on the Forecast By Zip option, now it takes you directly to the results page, which is initially blank.  When the web service returns a second or two later the data pops into the UI.  If you go back to the search page and hit Search it will again clear the results and invoke the web service asynchronously.  This isn't really that useful for this particular example but it shows an important technique that can be used for other use cases. How it was done 1)  First we created a new class, ForecastWorker, that implements the Runnable interface.  This is used as our worker class that we create an instance of and pass to a new thread that we create when the Search button is pressed inside the retrieveForecast actionListener handler.  Once the thread is started, the retrieveForecast returns immediately.  2)  The rest of the code that we had previously in the retrieveForecast method has now been moved to the retrieveForecastAsync.  Note that we've also added synchronized specifiers on both these methods so they are protected from re-entrancy. 3)  The run method of the ForecastWorker class then calls the retrieveForecastAsync method.  This executes the web service code that we had previously, but now on a separate thread so the UI is not locked.  If we had already shown data on the screen it would have appeared before this was invoked.  Note that you do not see a loading indicator either because this is on a separate thread and nothing is blocked. 4)  The last but very important aspect of this method is that once we update data in the collections from the data we retrieve from the web service, we call AdfmfJavaUtilities.flushDataChangeEvents().   We need this because as data is updated in the background thread, those data change events are not propagated to the main thread until you explicitly flush them.  As soon as you do this, the UI will get updated if any changes have been queued. Summary of Fundamental Changes In This Application The most fundamental change is that we are invoking and handling our web services in a background thread and updating the UI when the data returns.  This allows an application to provide a better user experience in many cases because data that is already available locally is displayed while lengthy queries or web service calls can be done in the background and the UI updated when they return.  There are many different use cases for background threads and this is just one example of optimizing the user experience and generating a better mobile application. 

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  • When should I use a Process Model versus a Use Case?

    - by Dave Burke
    This Blog entry is a follow on to https://blogs.oracle.com/oum/entry/oum_is_business_process_and and addresses a question I sometimes get asked…..i.e. “when I am gathering requirements on a Project, should I use a Process Modeling approach, or should I use a Use Case approach?” Not surprisingly, the short answer is “it depends”! Let’s take a scenario where you are working on a Sales Force Automation project. We’ll call the process that is being implemented “Lead-to-Order”. I would typically think of this type of project as being “Process Centric”. In other words, the focus will be on orchestrating a series of human and system related tasks that ultimately deliver value to the business in a cost effective way. Put in even simpler terms……implement an automated pre-sales system. For this type of (Process Centric) project, requirements would typically be gathered through a series of Workshops where the focal point will be on creating, or confirming, the Future-State (To-Be) business process. If pre-defined “best-practice” business process models exist, then of course they could and should be used during the Workshops, but even in their absence, the focus of the Workshops will be to define the optimum series of Tasks, their connections, sequence, and dependencies that will ultimately reflect a business process that meets the needs of the business. Now let’s take another scenario. Assume you are working on a Content Management project that involves automating the creation and management of content for User Manuals, Web Sites, Social Media publications etc. Would you call this type of project “Process Centric”?.......well you could, but it might also fall into the category of complex configuration, plus some custom extensions to a standard software application (COTS). For this type of project it would certainly be worth considering using a Use Case approach in order to 1) understand the requirements, and 2) to capture the functional requirements of the custom extensions. At this point you might be asking “why couldn’t I use a Process Modeling approach for my Content Management project?” Well, of course you could, but you just need to think about which approach is the most effective. Start by analyzing the types of Tasks that will eventually be automated by the system, for example: Best Suited To? Task Name Process Model Use Case Notes Manage outbound calls Ö A series of linked human and system tasks for calling and following up with prospects Manage content revision Ö Updating the content on a website Update User Preferences Ö Updating a users display preferences Assign Lead Ö Reviewing a lead, then assigning it to a sales person Convert Lead to Quote Ö Updating the status of a lead, and then converting it to a sales order As you can see, it’s not an exact science, and either approach is viable for the Tasks listed above. However, where you have a series of interconnected Tasks or Activities, than when combined, deliver value to the business, then that would be a good indicator to lead with a Process Modeling approach. On the other hand, when the Tasks or Activities in question are more isolated and/or do not cross traditional departmental boundaries, then a Use Case approach might be worth considering. Now let’s take one final scenario….. As you captured the To-Be Process flows for the Sales Force automation project, you discover a “Gap” in terms of what the client requires, and what the standard COTS application can provide. Let’s assume that the only way forward is to develop a Custom Extension. This would now be a perfect opportunity to document the functional requirements (behind the Gap) using a Use Case approach. After all, we will be developing some new software, and one of the most effective ways to begin the Software Development Lifecycle is to follow a Use Case approach. As always, your comments are most welcome.

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  • Is there a Telecommunications Reference Architecture?

    - by raul.goycoolea
    @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Abstract   Reference architecture provides needed architectural information that can be provided in advance to an enterprise to enable consistent architectural best practices. Enterprise Reference Architecture helps business owners to actualize their strategies, vision, objectives, and principles. It evaluates the IT systems, based on Reference Architecture goals, principles, and standards. It helps to reduce IT costs by increasing functionality, availability, scalability, etc. Telecom Reference Architecture provides customers with the flexibility to view bundled service bills online with the provision of multiple services. It provides real-time, flexible billing and charging systems, to handle complex promotions, discounts, and settlements with multiple parties. This paper attempts to describe the Reference Architecture for the Telecom Enterprises. It lays the foundation for a Telecom Reference Architecture by articulating the requirements, drivers, and pitfalls for telecom service providers. It describes generic reference architecture for telecom enterprises and moves on to explain how to achieve Enterprise Reference Architecture by using SOA.   Introduction   A Reference Architecture provides a methodology, set of practices, template, and standards based on a set of successful solutions implemented earlier. These solutions have been generalized and structured for the depiction of both a logical and a physical architecture, based on the harvesting of a set of patterns that describe observations in a number of successful implementations. It helps as a reference for the various architectures that an enterprise can implement to solve various problems. It can be used as the starting point or the point of comparisons for various departments/business entities of a company, or for the various companies for an enterprise. It provides multiple views for multiple stakeholders.   Major artifacts of the Enterprise Reference Architecture are methodologies, standards, metadata, documents, design patterns, etc.   Purpose of Reference Architecture   In most cases, architects spend a lot of time researching, investigating, defining, and re-arguing architectural decisions. It is like reinventing the wheel as their peers in other organizations or even the same organization have already spent a lot of time and effort defining their own architectural practices. This prevents an organization from learning from its own experiences and applying that knowledge for increased effectiveness.   Reference architecture provides missing architectural information that can be provided in advance to project team members to enable consistent architectural best practices.   Enterprise Reference Architecture helps an enterprise to achieve the following at the abstract level:   ·       Reference architecture is more of a communication channel to an enterprise ·       Helps the business owners to accommodate to their strategies, vision, objectives, and principles. ·       Evaluates the IT systems based on Reference Architecture Principles ·       Reduces IT spending through increasing functionality, availability, scalability, etc ·       A Real-time Integration Model helps to reduce the latency of the data updates Is used to define a single source of Information ·       Provides a clear view on how to manage information and security ·       Defines the policy around the data ownership, product boundaries, etc. ·       Helps with cost optimization across project and solution portfolios by eliminating unused or duplicate investments and assets ·       Has a shorter implementation time and cost   Once the reference architecture is in place, the set of architectural principles, standards, reference models, and best practices ensure that the aligned investments have the greatest possible likelihood of success in both the near term and the long term (TCO).     Common pitfalls for Telecom Service Providers   Telecom Reference Architecture serves as the first step towards maturity for a telecom service provider. During the course of our assignments/experiences with telecom players, we have come across the following observations – Some of these indicate a lack of maturity of the telecom service provider:   ·       In markets that are growing and not so mature, it has been observed that telcos have a significant amount of in-house or home-grown applications. In some of these markets, the growth has been so rapid that IT has been unable to cope with business demands. Telcos have shown a tendency to come up with workarounds in their IT applications so as to meet business needs. ·       Even for core functions like provisioning or mediation, some telcos have tried to manage with home-grown applications. ·       Most of the applications do not have the required scalability or maintainability to sustain growth in volumes or functionality. ·       Applications face interoperability issues with other applications in the operator's landscape. Integrating a new application or network element requires considerable effort on the part of the other applications. ·       Application boundaries are not clear, and functionality that is not in the initial scope of that application gets pushed onto it. This results in the development of the multiple, small applications without proper boundaries. ·       Usage of Legacy OSS/BSS systems, poor Integration across Multiple COTS Products and Internal Systems. Most of the Integrations are developed on ad-hoc basis and Point-to-Point Integration. ·       Redundancy of the business functions in different applications • Fragmented data across the different applications and no integrated view of the strategic data • Lot of performance Issues due to the usage of the complex integration across OSS and BSS systems   However, this is where the maturity of the telecom industry as a whole can be of help. The collaborative efforts of telcos to overcome some of these problems have resulted in bodies like the TM Forum. They have come up with frameworks for business processes, data, applications, and technology for telecom service providers. These could be a good starting point for telcos to clean up their enterprise landscape.   Industry Trends in Telecom Reference Architecture   Telecom reference architectures are evolving rapidly because telcos are facing business and IT challenges.   “The reality is that there probably is no killer application, no silver bullet that the telcos can latch onto to carry them into a 21st Century.... Instead, there are probably hundreds – perhaps thousands – of niche applications.... And the only way to find which of these works for you is to try out lots of them, ramp up the ones that work, and discontinue the ones that fail.” – Martin Creaner President & CTO TM Forum.   The following trends have been observed in telecom reference architecture:   ·       Transformation of business structures to align with customer requirements ·       Adoption of more Internet-like technical architectures. The Web 2.0 concept is increasingly being used. ·       Virtualization of the traditional operations support system (OSS) ·       Adoption of SOA to support development of IP-based services ·       Adoption of frameworks like Service Delivery Platforms (SDPs) and IP Multimedia Subsystem ·       (IMS) to enable seamless deployment of various services over fixed and mobile networks ·       Replacement of in-house, customized, and stove-piped OSS/BSS with standards-based COTS products ·       Compliance with industry standards and frameworks like eTOM, SID, and TAM to enable seamless integration with other standards-based products   Drivers of Reference Architecture   The drivers of the Reference Architecture are Reference Architecture Goals, Principles, and Enterprise Vision and Telecom Transformation. The details are depicted below diagram. @font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }div.Section1 { page: Section1; } Figure 1. Drivers for Reference Architecture @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Today’s telecom reference architectures should seamlessly integrate traditional legacy-based applications and transition to next-generation network technologies (e.g., IP multimedia subsystems). This has resulted in new requirements for flexible, real-time billing and OSS/BSS systems and implications on the service provider’s organizational requirements and structure.   Telecom reference architectures are today expected to:   ·       Integrate voice, messaging, email and other VAS over fixed and mobile networks, back end systems ·       Be able to provision multiple services and service bundles • Deliver converged voice, video and data services ·       Leverage the existing Network Infrastructure ·       Provide real-time, flexible billing and charging systems to handle complex promotions, discounts, and settlements with multiple parties. ·       Support charging of advanced data services such as VoIP, On-Demand, Services (e.g.  Video), IMS/SIP Services, Mobile Money, Content Services and IPTV. ·       Help in faster deployment of new services • Serve as an effective platform for collaboration between network IT and business organizations ·       Harness the potential of converging technology, networks, devices and content to develop multimedia services and solutions of ever-increasing sophistication on a single Internet Protocol (IP) ·       Ensure better service delivery and zero revenue leakage through real-time balance and credit management ·       Lower operating costs to drive profitability   Enterprise Reference Architecture   The Enterprise Reference Architecture (RA) fills the gap between the concepts and vocabulary defined by the reference model and the implementation. Reference architecture provides detailed architectural information in a common format such that solutions can be repeatedly designed and deployed in a consistent, high-quality, supportable fashion. This paper attempts to describe the Reference Architecture for the Telecom Application Usage and how to achieve the Enterprise Level Reference Architecture using SOA.   • Telecom Reference Architecture • Enterprise SOA based Reference Architecture   Telecom Reference Architecture   Tele Management Forum’s New Generation Operations Systems and Software (NGOSS) is an architectural framework for organizing, integrating, and implementing telecom systems. NGOSS is a component-based framework consisting of the following elements:   ·       The enhanced Telecom Operations Map (eTOM) is a business process framework. ·       The Shared Information Data (SID) model provides a comprehensive information framework that may be specialized for the needs of a particular organization. ·       The Telecom Application Map (TAM) is an application framework to depict the functional footprint of applications, relative to the horizontal processes within eTOM. ·       The Technology Neutral Architecture (TNA) is an integrated framework. TNA is an architecture that is sustainable through technology changes.   NGOSS Architecture Standards are:   ·       Centralized data ·       Loosely coupled distributed systems ·       Application components/re-use  ·       A technology-neutral system framework with technology specific implementations ·       Interoperability to service provider data/processes ·       Allows more re-use of business components across multiple business scenarios ·       Workflow automation   The traditional operator systems architecture consists of four layers,   ·       Business Support System (BSS) layer, with focus toward customers and business partners. Manages order, subscriber, pricing, rating, and billing information. ·       Operations Support System (OSS) layer, built around product, service, and resource inventories. ·       Networks layer – consists of Network elements and 3rd Party Systems. ·       Integration Layer – to maximize application communication and overall solution flexibility.   Reference architecture for telecom enterprises is depicted below. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 2. Telecom Reference Architecture   The major building blocks of any Telecom Service Provider architecture are as follows:   1. Customer Relationship Management   CRM encompasses the end-to-end lifecycle of the customer: customer initiation/acquisition, sales, ordering, and service activation, customer care and support, proactive campaigns, cross sell/up sell, and retention/loyalty.   CRM also includes the collection of customer information and its application to personalize, customize, and integrate delivery of service to a customer, as well as to identify opportunities for increasing the value of the customer to the enterprise.   The key functionalities related to Customer Relationship Management are   ·       Manage the end-to-end lifecycle of a customer request for products. ·       Create and manage customer profiles. ·       Manage all interactions with customers – inquiries, requests, and responses. ·       Provide updates to Billing and other south bound systems on customer/account related updates such as customer/ account creation, deletion, modification, request bills, final bill, duplicate bills, credit limits through Middleware. ·       Work with Order Management System, Product, and Service Management components within CRM. ·       Manage customer preferences – Involve all the touch points and channels to the customer, including contact center, retail stores, dealers, self service, and field service, as well as via any media (phone, face to face, web, mobile device, chat, email, SMS, mail, the customer's bill, etc.). ·       Support single interface for customer contact details, preferences, account details, offers, customer premise equipment, bill details, bill cycle details, and customer interactions.   CRM applications interact with customers through customer touch points like portals, point-of-sale terminals, interactive voice response systems, etc. The requests by customers are sent via fulfillment/provisioning to billing system for ordering processing.   2. Billing and Revenue Management   Billing and Revenue Management handles the collection of appropriate usage records and production of timely and accurate bills – for providing pre-bill usage information and billing to customers; for processing their payments; and for performing payment collections. In addition, it handles customer inquiries about bills, provides billing inquiry status, and is responsible for resolving billing problems to the customer's satisfaction in a timely manner. This process grouping also supports prepayment for services.   The key functionalities provided by these applications are   ·       To ensure that enterprise revenue is billed and invoices delivered appropriately to customers. ·       To manage customers’ billing accounts, process their payments, perform payment collections, and monitor the status of the account balance. ·       To ensure the timely and effective fulfillment of all customer bill inquiries and complaints. ·       Collect the usage records from mediation and ensure appropriate rating and discounting of all usage and pricing. ·       Support revenue sharing; split charging where usage is guided to an account different from the service consumer. ·       Support prepaid and post-paid rating. ·       Send notification on approach / exceeding the usage thresholds as enforced by the subscribed offer, and / or as setup by the customer. ·       Support prepaid, post paid, and hybrid (where some services are prepaid and the rest of the services post paid) customers and conversion from post paid to prepaid, and vice versa. ·       Support different billing function requirements like charge prorating, promotion, discount, adjustment, waiver, write-off, account receivable, GL Interface, late payment fee, credit control, dunning, account or service suspension, re-activation, expiry, termination, contract violation penalty, etc. ·       Initiate direct debit to collect payment against an invoice outstanding. ·       Send notification to Middleware on different events; for example, payment receipt, pre-suspension, threshold exceed, etc.   Billing systems typically get usage data from mediation systems for rating and billing. They get provisioning requests from order management systems and inquiries from CRM systems. Convergent and real-time billing systems can directly get usage details from network elements.   3. Mediation   Mediation systems transform/translate the Raw or Native Usage Data Records into a general format that is acceptable to billing for their rating purposes.   The following lists the high-level roles and responsibilities executed by the Mediation system in the end-to-end solution.   ·       Collect Usage Data Records from different data sources – like network elements, routers, servers – via different protocol and interfaces. ·       Process Usage Data Records – Mediation will process Usage Data Records as per the source format. ·       Validate Usage Data Records from each source. ·       Segregates Usage Data Records coming from each source to multiple, based on the segregation requirement of end Application. ·       Aggregates Usage Data Records based on the aggregation rule if any from different sources. ·       Consolidates multiple Usage Data Records from each source. ·       Delivers formatted Usage Data Records to different end application like Billing, Interconnect, Fraud Management, etc. ·       Generates audit trail for incoming Usage Data Records and keeps track of all the Usage Data Records at various stages of mediation process. ·       Checks duplicate Usage Data Records across files for a given time window.   4. Fulfillment   This area is responsible for providing customers with their requested products in a timely and correct manner. It translates the customer's business or personal need into a solution that can be delivered using the specific products in the enterprise's portfolio. This process informs the customers of the status of their purchase order, and ensures completion on time, as well as ensuring a delighted customer. These processes are responsible for accepting and issuing orders. They deal with pre-order feasibility determination, credit authorization, order issuance, order status and tracking, customer update on customer order activities, and customer notification on order completion. Order management and provisioning applications fall into this category.   The key functionalities provided by these applications are   ·       Issuing new customer orders, modifying open customer orders, or canceling open customer orders; ·       Verifying whether specific non-standard offerings sought by customers are feasible and supportable; ·       Checking the credit worthiness of customers as part of the customer order process; ·       Testing the completed offering to ensure it is working correctly; ·       Updating of the Customer Inventory Database to reflect that the specific product offering has been allocated, modified, or cancelled; ·       Assigning and tracking customer provisioning activities; ·       Managing customer provisioning jeopardy conditions; and ·       Reporting progress on customer orders and other processes to customer.   These applications typically get orders from CRM systems. They interact with network elements and billing systems for fulfillment of orders.   5. Enterprise Management   This process area includes those processes that manage enterprise-wide activities and needs, or have application within the enterprise as a whole. They encompass all business management processes that   ·       Are necessary to support the whole of the enterprise, including processes for financial management, legal management, regulatory management, process, cost, and quality management, etc.;   ·       Are responsible for setting corporate policies, strategies, and directions, and for providing guidelines and targets for the whole of the business, including strategy development and planning for areas, such as Enterprise Architecture, that are integral to the direction and development of the business;   ·       Occur throughout the enterprise, including processes for project management, performance assessments, cost assessments, etc.     (i) Enterprise Risk Management:   Enterprise Risk Management focuses on assuring that risks and threats to the enterprise value and/or reputation are identified, and appropriate controls are in place to minimize or eliminate the identified risks. The identified risks may be physical or logical/virtual. Successful risk management ensures that the enterprise can support its mission critical operations, processes, applications, and communications in the face of serious incidents such as security threats/violations and fraud attempts. Two key areas covered in Risk Management by telecom operators are:   ·       Revenue Assurance: Revenue assurance system will be responsible for identifying revenue loss scenarios across components/systems, and will help in rectifying the problems. The following lists the high-level roles and responsibilities executed by the Revenue Assurance system in the end-to-end solution. o   Identify all usage information dropped when networks are being upgraded. o   Interconnect bill verification. o   Identify where services are routinely provisioned but never billed. o   Identify poor sales policies that are intensifying collections problems. o   Find leakage where usage is sent to error bucket and never billed for. o   Find leakage where field service, CRM, and network build-out are not optimized.   ·       Fraud Management: Involves collecting data from different systems to identify abnormalities in traffic patterns, usage patterns, and subscription patterns to report suspicious activity that might suggest fraudulent usage of resources, resulting in revenue losses to the operator.   The key roles and responsibilities of the system component are as follows:   o   Fraud management system will capture and monitor high usage (over a certain threshold) in terms of duration, value, and number of calls for each subscriber. The threshold for each subscriber is decided by the system and fixed automatically. o   Fraud management will be able to detect the unauthorized access to services for certain subscribers. These subscribers may have been provided unauthorized services by employees. The component will raise the alert to the operator the very first time of such illegal calls or calls which are not billed. o   The solution will be to have an alarm management system that will deliver alarms to the operator/provider whenever it detects a fraud, thus minimizing fraud by catching it the first time it occurs. o   The Fraud Management system will be capable of interfacing with switches, mediation systems, and billing systems   (ii) Knowledge Management   This process focuses on knowledge management, technology research within the enterprise, and the evaluation of potential technology acquisitions.   Key responsibilities of knowledge base management are to   ·       Maintain knowledge base – Creation and updating of knowledge base on ongoing basis. ·       Search knowledge base – Search of knowledge base on keywords or category browse ·       Maintain metadata – Management of metadata on knowledge base to ensure effective management and search. ·       Run report generator. ·       Provide content – Add content to the knowledge base, e.g., user guides, operational manual, etc.   (iii) Document Management   It focuses on maintaining a repository of all electronic documents or images of paper documents relevant to the enterprise using a system.   (iv) Data Management   It manages data as a valuable resource for any enterprise. For telecom enterprises, the typical areas covered are Master Data Management, Data Warehousing, and Business Intelligence. It is also responsible for data governance, security, quality, and database management.   Key responsibilities of Data Management are   ·       Using ETL, extract the data from CRM, Billing, web content, ERP, campaign management, financial, network operations, asset management info, customer contact data, customer measures, benchmarks, process data, e.g., process inputs, outputs, and measures, into Enterprise Data Warehouse. ·       Management of data traceability with source, data related business rules/decisions, data quality, data cleansing data reconciliation, competitors data – storage for all the enterprise data (customer profiles, products, offers, revenues, etc.) ·       Get online update through night time replication or physical backup process at regular frequency. ·       Provide the data access to business intelligence and other systems for their analysis, report generation, and use.   (v) Business Intelligence   It uses the Enterprise Data to provide the various analysis and reports that contain prospects and analytics for customer retention, acquisition of new customers due to the offers, and SLAs. It will generate right and optimized plans – bolt-ons for the customers.   The following lists the high-level roles and responsibilities executed by the Business Intelligence system at the Enterprise Level:   ·       It will do Pattern analysis and reports problem. ·       It will do Data Analysis – Statistical analysis, data profiling, affinity analysis of data, customer segment wise usage patterns on offers, products, service and revenue generation against services and customer segments. ·       It will do Performance (business, system, and forecast) analysis, churn propensity, response time, and SLAs analysis. ·       It will support for online and offline analysis, and report drill down capability. ·       It will collect, store, and report various SLA data. ·       It will provide the necessary intelligence for marketing and working on campaigns, etc., with cost benefit analysis and predictions.   It will advise on customer promotions with additional services based on loyalty and credit history of customer   ·       It will Interface with Enterprise Data Management system for data to run reports and analysis tasks. It will interface with the campaign schedules, based on historical success evidence.   (vi) Stakeholder and External Relations Management   It manages the enterprise's relationship with stakeholders and outside entities. Stakeholders include shareholders, employee organizations, etc. Outside entities include regulators, local community, and unions. Some of the processes within this grouping are Shareholder Relations, External Affairs, Labor Relations, and Public Relations.   (vii) Enterprise Resource Planning   It is used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the enterprise and manage the connections to outside stakeholders. ERP systems consolidate all business operations into a uniform and enterprise wide system environment.   The key roles and responsibilities for Enterprise System are given below:   ·        It will handle responsibilities such as core accounting, financial, and management reporting. ·       It will interface with CRM for capturing customer account and details. ·       It will interface with billing to capture the billing revenue and other financial data. ·       It will be responsible for executing the dunning process. Billing will send the required feed to ERP for execution of dunning. ·       It will interface with the CRM and Billing through batch interfaces. Enterprise management systems are like horizontals in the enterprise and typically interact with all major telecom systems. E.g., an ERP system interacts with CRM, Fulfillment, and Billing systems for different kinds of data exchanges.   6. External Interfaces/Touch Points   The typical external parties are customers, suppliers/partners, employees, shareholders, and other stakeholders. External interactions from/to a Service Provider to other parties can be achieved by a variety of mechanisms, including:   ·       Exchange of emails or faxes ·       Call Centers ·       Web Portals ·       Business-to-Business (B2B) automated transactions   These applications provide an Internet technology driven interface to external parties to undertake a variety of business functions directly for themselves. These can provide fully or partially automated service to external parties through various touch points.   Typical characteristics of these touch points are   ·       Pre-integrated self-service system, including stand-alone web framework or integration front end with a portal engine ·       Self services layer exposing atomic web services/APIs for reuse by multiple systems across the architectural environment ·       Portlets driven connectivity exposing data and services interoperability through a portal engine or web application   These touch points mostly interact with the CRM systems for requests, inquiries, and responses.   7. Middleware   The component will be primarily responsible for integrating the different systems components under a common platform. It should provide a Standards-Based Platform for building Service Oriented Architecture and Composite Applications. The following lists the high-level roles and responsibilities executed by the Middleware component in the end-to-end solution.   ·       As an integration framework, covering to and fro interfaces ·       Provide a web service framework with service registry. ·       Support SOA framework with SOA service registry. ·       Each of the interfaces from / to Middleware to other components would handle data transformation, translation, and mapping of data points. ·       Receive data from the caller / activate and/or forward the data to the recipient system in XML format. ·       Use standard XML for data exchange. ·       Provide the response back to the service/call initiator. ·       Provide a tracking until the response completion. ·       Keep a store transitional data against each call/transaction. ·       Interface through Middleware to get any information that is possible and allowed from the existing systems to enterprise systems; e.g., customer profile and customer history, etc. ·       Provide the data in a common unified format to the SOA calls across systems, and follow the Enterprise Architecture directive. ·       Provide an audit trail for all transactions being handled by the component.   8. Network Elements   The term Network Element means a facility or equipment used in the provision of a telecommunications service. Such terms also includes features, functions, and capabilities that are provided by means of such facility or equipment, including subscriber numbers, databases, signaling systems, and information sufficient for billing and collection or used in the transmission, routing, or other provision of a telecommunications service.   Typical network elements in a GSM network are Home Location Register (HLR), Intelligent Network (IN), Mobile Switching Center (MSC), SMS Center (SMSC), and network elements for other value added services like Push-to-talk (PTT), Ring Back Tone (RBT), etc.   Network elements are invoked when subscribers use their telecom devices for any kind of usage. These elements generate usage data and pass it on to downstream systems like mediation and billing system for rating and billing. They also integrate with provisioning systems for order/service fulfillment.   9. 3rd Party Applications   3rd Party systems are applications like content providers, payment gateways, point of sale terminals, and databases/applications maintained by the Government.   Depending on applicability and the type of functionality provided by 3rd party applications, the integration with different telecom systems like CRM, provisioning, and billing will be done.   10. Service Delivery Platform   A service delivery platform (SDP) provides the architecture for the rapid deployment, provisioning, execution, management, and billing of value added telecom services. SDPs are based on the concept of SOA and layered architecture. They support the delivery of voice, data services, and content in network and device-independent fashion. They allow application developers to aggregate network capabilities, services, and sources of content. SDPs typically contain layers for web services exposure, service application development, and network abstraction.   SOA Reference Architecture   SOA concept is based on the principle of developing reusable business service and building applications by composing those services, instead of building monolithic applications in silos. It’s about bridging the gap between business and IT through a set of business-aligned IT services, using a set of design principles, patterns, and techniques.   In an SOA, resources are made available to participants in a value net, enterprise, line of business (typically spanning multiple applications within an enterprise or across multiple enterprises). It consists of a set of business-aligned IT services that collectively fulfill an organization’s business processes and goals. We can choreograph these services into composite applications and invoke them through standard protocols. SOA, apart from agility and reusability, enables:   ·       The business to specify processes as orchestrations of reusable services ·       Technology agnostic business design, with technology hidden behind service interface ·       A contractual-like interaction between business and IT, based on service SLAs ·       Accountability and governance, better aligned to business services ·       Applications interconnections untangling by allowing access only through service interfaces, reducing the daunting side effects of change ·       Reduced pressure to replace legacy and extended lifetime for legacy applications, through encapsulation in services   ·       A Cloud Computing paradigm, using web services technologies, that makes possible service outsourcing on an on-demand, utility-like, pay-per-usage basis   The following section represents the Reference Architecture of logical view for the Telecom Solution. The new custom built application needs to align with this logical architecture in the long run to achieve EA benefits.   Packaged implementation applications, such as ERP billing applications, need to expose their functions as service providers (as other applications consume) and interact with other applications as service consumers.   COT applications need to expose services through wrappers such as adapters to utilize existing resources and at the same time achieve Enterprise Architecture goal and objectives.   The following are the various layers for Enterprise level deployment of SOA. This diagram captures the abstract view of Enterprise SOA layers and important components of each layer. Layered architecture means decomposition of services such that most interactions occur between adjacent layers. However, there is no strict rule that top layers should not directly communicate with bottom layers.   The diagram below represents the important logical pieces that would result from overall SOA transformation. @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoCaption, li.MsoCaption, div.MsoCaption { margin: 0cm 0cm 10pt; font-size: 9pt; font-family: "Times New Roman"; color: rgb(79, 129, 189); font-weight: bold; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Figure 3. Enterprise SOA Reference Architecture 1.          Operational System Layer: This layer consists of all packaged applications like CRM, ERP, custom built applications, COTS based applications like Billing, Revenue Management, Fulfilment, and the Enterprise databases that are essential and contribute directly or indirectly to the Enterprise OSS/BSS Transformation.   ERP holds the data of Asset Lifecycle Management, Supply Chain, and Advanced Procurement and Human Capital Management, etc.   CRM holds the data related to Order, Sales, and Marketing, Customer Care, Partner Relationship Management, Loyalty, etc.   Content Management handles Enterprise Search and Query. Billing application consists of the following components:   ·       Collections Management, Customer Billing Management, Invoices, Real-Time Rating, Discounting, and Applying of Charges ·       Enterprise databases will hold both the application and service data, whether structured or unstructured.   MDM - Master data majorly consists of Customer, Order, Product, and Service Data.     2.          Enterprise Component Layer:   This layer consists of the Application Services and Common Services that are responsible for realizing the functionality and maintaining the QoS of the exposed services. This layer uses container-based technologies such as application servers to implement the components, workload management, high availability, and load balancing.   Application Services: This Service Layer enables application, technology, and database abstraction so that the complex accessing logic is hidden from the other service layers. This is a basic service layer, which exposes application functionalities and data as reusable services. The three types of the Application access services are:   ·       Application Access Service: This Service Layer exposes application level functionalities as a reusable service between BSS to BSS and BSS to OSS integration. This layer is enabled using disparate technology such as Web Service, Integration Servers, and Adaptors, etc.   ·       Data Access Service: This Service Layer exposes application data services as a reusable reference data service. This is done via direct interaction with application data. and provides the federated query.   ·       Network Access Service: This Service Layer exposes provisioning layer as a reusable service from OSS to OSS integration. This integration service emphasizes the need for high performance, stateless process flows, and distributed design.   Common Services encompasses management of structured, semi-structured, and unstructured data such as information services, portal services, interaction services, infrastructure services, and security services, etc.   3.          Integration Layer:   This consists of service infrastructure components like service bus, service gateway for partner integration, service registry, service repository, and BPEL processor. Service bus will carry the service invocation payloads/messages between consumers and providers. The other important functions expected from it are itinerary based routing, distributed caching of routing information, transformations, and all qualities of service for messaging-like reliability, scalability, and availability, etc. Service registry will hold all contracts (wsdl) of services, and it helps developers to locate or discover service during design time or runtime.   • BPEL processor would be useful in orchestrating the services to compose a complex business scenario or process. • Workflow and business rules management are also required to support manual triggering of certain activities within business process. based on the rules setup and also the state machine information. Application, data, and service mediation layer typically forms the overall composite application development framework or SOA Framework.   4.          Business Process Layer: These are typically the intermediate services layer and represent Shared Business Process Services. At Enterprise Level, these services are from Customer Management, Order Management, Billing, Finance, and Asset Management application domains.   5.          Access Layer: This layer consists of portals for Enterprise and provides a single view of Enterprise information management and dashboard services.   6.          Channel Layer: This consists of various devices; applications that form part of extended enterprise; browsers through which users access the applications.   7.          Client Layer: This designates the different types of users accessing the enterprise applications. The type of user typically would be an important factor in determining the level of access to applications.   8.          Vertical pieces like management, monitoring, security, and development cut across all horizontal layers Management and monitoring involves all aspects of SOA-like services, SLAs, and other QoS lifecycle processes for both applications and services surrounding SOA governance.     9.          EA Governance, Reference Architecture, Roadmap, Principles, and Best Practices:   EA Governance is important in terms of providing the overall direction to SOA implementation within the enterprise. This involves board-level involvement, in addition to business and IT executives. At a high level, this involves managing the SOA projects implementation, managing SOA infrastructure, and controlling the entire effort through all fine-tuned IT processes in accordance with COBIT (Control Objectives for Information Technology).   Devising tools and techniques to promote reuse culture, and the SOA way of doing things needs competency centers to be established in addition to training the workforce to take up new roles that are suited to SOA journey.   Conclusions   Reference Architectures can serve as the basis for disparate architecture efforts throughout the organization, even if they use different tools and technologies. Reference architectures provide best practices and approaches in the independent way a vendor deals with technology and standards. Reference Architectures model the abstract architectural elements for an enterprise independent of the technologies, protocols, and products that are used to implement an SOA. Telecom enterprises today are facing significant business and technology challenges due to growing competition, a multitude of services, and convergence. Adopting architectural best practices could go a long way in meeting these challenges. The use of SOA-based architecture for communication to each of the external systems like Billing, CRM, etc., in OSS/BSS system has made the architecture very loosely coupled, with greater flexibility. Any change in the external systems would be absorbed at the Integration Layer without affecting the rest of the ecosystem. The use of a Business Process Management (BPM) tool makes the management and maintenance of the business processes easy, with better performance in terms of lead time, quality, and cost. Since the Architecture is based on standards, it will lower the cost of deploying and managing OSS/BSS applications over their lifecycles.

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  • Time Service will not start on Windows Server - System error 1290

    - by paradroid
    I have been trying to sort out some time sync issues involving two domain controllers and seem to have ended up with a bigger problem. It's horrible. They are both virtual machines (one being on Amazon EC2), which I think may complicate things regarding time servers. The primary DC with all the FSMO roles is on the LAN. I reset its time server configuration like this (from memory): net stop w32time w23tm /unregister shutdown /r /t 0 w32tm /register w32tm /config /manualpeerlist:”0.uk.pool.ntp.org,1.uk.pool.ntp.org,2.uk.pool.ntp.org,3.uk.pool.ntp.org” /syncfromflags:manual /reliable:yes /update W32tm /config /update net start w32time reg QUERY HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Config /v AnnounceFlags I checked to see if it was set to 0x05, which it was. The output for... w32tm /query /status Leap Indicator: 0(no warning) Stratum: 1 (primary reference - syncd by radio clock) Precision: -6 (15.625ms per tick) Root Delay: 0.0000000s Root Dispersion: 10.0000000s ReferenceId: 0x4C4F434C (source name: "LOCL") Last Successful Sync Time: 10/04/2012 15:03:27 Source: Local CMOS Clock Poll Interval: 6 (64s) While this was not what was intended, I thought I would sort it out after I made sure that the remote DC was syncing with it first. On the Amazon EC2 remote replica DC (Windows Server 2008 R2 Core)... net stop w32time w32tm /unregister shutdown /r /t 0 w32time /register net start w32time This is where it all goes wrong System error 1290 has occurred. The service start failed since one or more services in the same process have an incompatible service SID type setting. A service with restricted service SID type can only coexist in the same process with other services with a restricted SID type. If the service SID type for this service was just configured, the hosting process must be restarted in order to start this service. I cannot get the w32time service to start. I've tried resetting the time settings and tried to reverse what I have done. The Ec2Config service cannot start either, as it depends on the w32time service. All the solutions I have seen involve going into the telephony service registry settings, but as it is Server Core, it does not have that role, and I cannot see the relationship between that and the time service. w32time runs in the LocalService group and this telephony service which does not exist on Core runs in the NetworkService group. Could this have something to do with the process (svchost.exe) not being able to be run as a domain account, as it now a domain controller, but originally it ran as a local user group, or something like that? There seem to be a lot of cases of people having this problem, but the only solution has to do with the (non-existant on Core) telephony service. Who even uses that?

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  • Automating the choice between JPEG and PNG with a script

    - by MHC
    Choosing the right format to save your images in is crucial for preserving image quality and reducing artifacts. Different formats follow different compression methods and come with their own set of advantages and disadvantages. JPG, for instance is suited for real life photographs that are rich in color gradients. The lossless PNG, on the other hand, is far superior when it comes to schematic figures: Picking the right format can be a chore when working with a large number of files. That's why I would love to find a way to automate it. A little bit of background on my particular use case: I am working on a number of handouts for a series of lectures at my unversity. The handouts are rich in figures, which I have to extract from PDF-formatted slides. Extracting these images gives me lossless PNGs, which are needlessly large at times. Converting these particular files to JPEG can reduce their size to up to less than 20% of their original file size, while maintaining the same quality. This is important as working with hundreds of large images in word processors is pretty crash-prone. Batch converting all extracted PNGs to JPEGs is not an option I am willing to follow, as many if not most images are better suited to be formatted as PNGs. Converting these would result in insignificant size reductions and sometimes even increases in filesize - that's at least what my test runs showed. What we can take from this is that file size after compression can serve as an indicator on what format is suited best for a particular image. It's not a particularly accurate predictor, but works well enough. So why not use it in form of a script: I included inotifywait because I would prefer for the script be executed automatically as soon as I drag an extracted image into a folder. This is a simpler version of the script that I've been using for the last couple of weeks: #!/bin/bash inotifywait -m --format "%w%f" --exclude '.jpg' -r -e create -e moved_to --fromfile '/home/MHC/.scripts/Workflow/Conversion/include_inotifywait' | while read file; do mogrify -format jpg -quality 92 "$file" done The advanced version of the script would have to be able to handle spaces in file names and directory names preserve the original file names flatten PNG images if an alpha value is set compare the file size between the temporary converted image and its original determine if the difference is greater than a given precentage act accordingly The actual conversion could be done with imagemagick tools: convert -quality 92 -flatten -background white file.png file.jpg Unfortunately, my bash skills aren't even close to advanced enough to convert the scheme above into an actual script, but I am sure many of you can. My reputation points on here are pretty low, but I will gladly award the most helpful answer with the highest bounty I can set. References: http://www.formortals.com/introducing-cnb-imageguide/, http://www.turnkeylinux.org/blog/png-vs-jpg Edit: Also see my comments below for some more information on why I think this script would be the best solution to the problem I am facing.

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  • Gateway GT5220 Boot/POST Failure

    - by John Rudy
    I have a Gateway GT5220 I'm troubleshooting. It is, in fact, the machine I just gave my father for his birthday a couple months ago. (Prior to that, it was my home PC. My home PC is now the MacBook on which I'm writing this.) Before going any further, I suspect that the answer will be, "It's worse than that, it's dead, Jim, it's dead, Jim, it's dead, Jim." At least, mobo and/or CPU. The initial symptoms were as follows: Turn on power All fans fire up (thus making it so I can't hear if the hard drive is spinning or not, nor are my hands sensitive enough anymore to feel it) No LEDs remained lit on the front panel. (Initially, the hard drive indicator flashed briefly.) No beep, no video, no nothing. Following some advice I found here, I tried to "drain the stored power." After following those steps, the new symptoms were: Turn on power All fans fire up The front panel LEDs remained lit! After about 20, maybe 30 seconds, we had video! Sort of. We got to the Gateway splash/POST screen, which appeared thoroughly corrupted. How corrupted? Well, I imagine it's what a POST screen would look like after reading the wrong passage out of the Necronomicon: It stayed there. I gave it at least 5, maybe 6 minutes, and it didn't move. So I shut her down, started her up again, and now (this is where we currently stand, symptomatically) we have this: Turn on power All fans fire up The front panel LEDs remain lit No video, no beep, no nothing. I'm a software guy; haven't done real hardware troubleshooting in years. My gut tells me that the mobo and/or CPU is fried, and unfortunately my gut didn't get to be as big as it is being wrong all the time. :( In addition to the link above, I have read all of the following (trying to save you some LMGTFY trouble): Gateway Support POST Error Messages and Handling About a zillion (useless) POST beep code sites A kioskea.net post indicating that most likely we're at what I consider "total loss" (mobo and/or CPU) My questions: Are there any conditions other than mobo/CPU that could cause symptoms like these? Is it worth my time to try the next hardware troubleshooting step?(IE, remove all non-critical hardware from the machine, try to boot, systematically replace one by one until we find the failing component) Which mobos will fit in the Gateway GT5220 case (with rear ports correctly aligned)? (Why this is not a dupe: I wouldn't have posted this question if it hadn't been for the funkadelic possessed video display on the one occasion we got video out. I think that justified this not being an exact dupe. Of course, if the community overrules, I will understand.)

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  • Using smartctl to get vendor specific Attributes from ssd drive behind a SmartArray P410 controller

    - by Lairsdragon
    Hi! Recently I have deployed some HP server with SSD's behind a SmartArray P410 controller. While not official supported from HP the server work well sofar. Now I like to get wear level info's, error statistics etc from the drive. While the SA P410 supports a passthru of the SMART Command to a single drive in the array the output I was not able to the the interesting things from the drive. In this case especially the value the Wear level indicator is from interest for me (Attr.ID 233), but this is ony present if the drive is directly attanched to a SATA Controller. smartctl on directly connected ssd: # smartctl -A /dev/sda smartctl version 5.38 [x86_64-unknown-linux-gnu] Copyright (C) 2002-8 Bruce Allen Home page is http://smartmontools.sourceforge.net/ === START OF READ SMART DATA SECTION === SMART Attributes Data Structure revision number: 5 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 3 Spin_Up_Time 0x0000 100 000 000 Old_age Offline In_the_past 0 4 Start_Stop_Count 0x0000 100 000 000 Old_age Offline In_the_past 0 5 Reallocated_Sector_Ct 0x0002 100 100 000 Old_age Always - 0 9 Power_On_Hours 0x0002 100 100 000 Old_age Always - 8561 12 Power_Cycle_Count 0x0002 100 100 000 Old_age Always - 55 192 Power-Off_Retract_Count 0x0002 100 100 000 Old_age Always - 29 232 Unknown_Attribute 0x0003 100 100 010 Pre-fail Always - 0 233 Unknown_Attribute 0x0002 088 088 000 Old_age Always - 0 225 Load_Cycle_Count 0x0000 198 198 000 Old_age Offline - 508509 226 Load-in_Time 0x0002 255 000 000 Old_age Always In_the_past 0 227 Torq-amp_Count 0x0002 000 000 000 Old_age Always FAILING_NOW 0 228 Power-off_Retract_Count 0x0002 000 000 000 Old_age Always FAILING_NOW 0 smartctl on P410 connected ssd: # ./smartctl -A -d cciss,0 /dev/cciss/c1d0 smartctl 5.39.1 2010-01-28 r3054 [x86_64-unknown-linux-gnu] (local build) Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net (Right, it is complety empty) smartctl on P410 connected hdd: # ./smartctl -A -d cciss,0 /dev/cciss/c0d0 smartctl 5.39.1 2010-01-28 r3054 [x86_64-unknown-linux-gnu] (local build) Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net Current Drive Temperature: 27 C Drive Trip Temperature: 68 C Vendor (Seagate) cache information Blocks sent to initiator = 1871654030 Blocks received from initiator = 1360012929 Blocks read from cache and sent to initiator = 2178203797 Number of read and write commands whose size <= segment size = 46052239 Number of read and write commands whose size > segment size = 0 Vendor (Seagate/Hitachi) factory information number of hours powered up = 3363.25 number of minutes until next internal SMART test = 12 Do I hunt here a bug, or is this a limitation of the p410 SMART cmd Passthru?

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  • Sysadmin 101: How can I figure out why my server crashes and monitor performance?

    - by bflora
    I have a Drupal-powered site that seems to have neverending performance problems. It was butt-slow about 5 months ago. I brought in some guys who installed nginx for anonymous visitors, ajaxified a few queries so they wouldn't fire during page load, and helped me find a few bottlenecks in the code. For about a month, the site was significantly faster, though not "fast" by any stretch of the word. Meanwhile, I'm now shelling out $400/month to Slicehost to host a site that gets less than 5,000/uniques a day. Yes, you read that right. Go Drupal. Recently the site started crashing again and is slow again. I can't afford to hire people to come in, study my code from top to bottom, and make changes that may or may not help anymore. And I can't afford to throw more hardware at the problem. So I need to figure out what the problem is myself. Questions: When apache crashes, is it possible to find out what caused it to crash? There has to be a way, right? If so, how can I do this? Is there software I can use that will tell me which process caused my server to die? (e.g. "Apache crashed because someone visited page X." or "Apache crashed because you were importing too many RSS items from feed X.") There's got to be a way to learn this, right? What's a good, noob-friendly way to monitor my current apache performance? My developer friends tell me to "just use Top, dude," but Top shows me a bunch of numbers without any context. I have no clue what qualifies as a bad number or a good number in Top, or which processes are relevant and which aren't. Are there any noob-friendly server monitoring tools out there? Ideally, I could have a page that would give me a color-coded indicator about how apache is performing and then show me a list of processes or pages that are sucking right now. This way, I could know when performance is bad and then what's causing it to be so bad. Why does PHP memory matter? My apparently has a 30MB memory foot print. Will it run faster if I bring that number down? Thanks for any advice. I spent a year or so trying to boost my advertising income so I could hire a contractor to solve my performance woes. I didn't want to have to learn all this sysadmin voodoo. I'm now resigned to the fact that might not have a choice.

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  • Suspend only works once after full power cycle with ASUS P7P55D-E Pro

    - by John Chadwick
    This one is strange. I can't seem to get suspend working more than once per power cycle. When I say "power cycle," I mean the only way to get one proper suspend is to cut power from the power supply and boot back up cold. After the proper suspend, I get a failed suspend, and after all reboots or cold boots until power is cut, suspends fail. I'm using an ASUS P7P55D-E Pro with a Sandy Bridge Core i7, running on Ubuntu Precise repositories and UEFI. I'm running Nouveau from repository (And Gallium3d compiled from git, but that does not come into this since I can avoid OpenGL and it still happens the same way) with a GTX 285 (nv50.) I had to build a custom kernel (3.3) in order for ACPI 5.0 to be supported and make suspend work at all. I compiled it using the latest Ubuntu kernel's config file with the additional entries set to the default options. All packages are up to date. I know these are relatively exotic settings, but I'm hoping maybe I can get some help anyways. The behavior when suspend fails is strange. Upon a proper suspend, all fans turn off and the only led left on, the power led, is blinking. Upon a failed suspend, 1. USB power remains. 2. The power led stays on solid. 3. All fans seem to still be on. 4. I can hear what I believe is the primary harddrive shutting off. 5. Despite USB power remaining, the USB powered keyboard does not respond to anything, and the indicator leds on it shut off. Pressing the power button does nothing, and of course I have not to date found a way to wake it up. When trouble shooting the first round of issues I got with suspend not too long ago, I ended up building a list of modules to disable upon sleeping. Here's my config file for them: In /etc/pm/config.d/01modules: SUSPEND_MODULES="uhci_hd ehci_hd button" All of my other pm configuration files are stock. In case it's any help, here are my relevant BIOS settings. Thanks.

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  • How might I stop BACKSCATTER using Qmail?

    - by alecb
    New to ServerFault , please pardon if my details are too much Linux box acting as Virtual Host for domain hosting. Runs CentOs. Runs Parallels Plesk 9.x Regardless of the following, the SPAM keeps flowing in at 1-3 / second. An explanation of the problem... "xinetd service listens for SMTP connections and forwards to qmail-smtpd. The qmail service only process the queue, but does not control messages coming into the queue...that's why stopping it has no effect. If you stop xinetd AND qmail, then kill any open qmail-smtpd processes, all mail flow comes to a stop SOMETIMES Problem is, qmail-smtpd is not smart enough to check for valid mailboxes on the localhost before accepting the mail. So, it accepts bad mail with a forged replyto address which gets processed in the queue by qmail. Qmail cannot deliver locally and bounces to the forged replyto address." We believe the fix is to patch the qmail-smtpd process to give it the intelligence to check for the existence of local mailboxes BEFORE accepting the message. The problem is when we try to compile the chkuser patch we run into failures due to Plesk Control Panel." Is anyone aware of something we could do differently or better?" Other things that have NOT worked thus far: -Turning off any and all mail processes (to check as an indicator that an individual account has been compromised. This has been verified as NOT the case.) -Turning off mail AND http server processes (in the case of a compromised formmail) -Running EXIM in lieu of Qmail( easy/quick install but xinetd forces exim to close and restarts qmail on its own) -Turned on SPF protection via Plesk GUI. Does not help. -Turned on Greylisting via Plesk GUI. Does not help. -Disabled Bounce notifications via command line That which MIGHT work but have complications: -Use POSTFIX instead of QMAIL (No knowledge of POSTIFX and don't want to bother with it unless anyone knows it has potential to handle backscatter WELL before investing time) -As mentioned above, compiling a chkusr patch, we believe will STOP this problem, along with qmail (because of plesk in the mix, the comile fails every time and Parallels Plesk support is unresponsive unless I cough up MONEY) If I don't clear out the SPAM from the outgoing mail queue nightly, then it clogs up with millions of SPAMs and will bring down the OUTGOING email services. Any and all help welcome and appreciated!

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  • linux disk usage report inconsistancy after removing file. cpanel inaccurate disk usage report

    - by brando
    relevant software: Red Hat Enterprise Linux Server release 6.3 (Santiago) cpanel installed 11.34.0 (build 7) background and problem: I was getting a disk usage warning (via cpanel) because /var seemed to be filling up on my server. The assumption would be that there was a log file growing too large and filling up the partition. I recently removed a large log file and changed my syslog config to rotate the log files more regularly. I removed something like /var/log/somefile and edited /etc/rsyslog.conf. This is the reason I was suspicious of the disk usage report warning issued by cpanel that I was getting because it didn't seem right. This is what df was reporting for the partitions: $ [/var]# df -h Filesystem Size Used Avail Use% Mounted on /dev/sda2 9.9G 511M 8.9G 6% / tmpfs 5.9G 0 5.9G 0% /dev/shm /dev/sda1 99M 53M 42M 56% /boot /dev/sda8 883G 384G 455G 46% /home /dev/sdb1 9.9G 151M 9.3G 2% /tmp /dev/sda3 9.9G 7.8G 1.6G 84% /usr /dev/sda5 9.9G 9.3G 108M 99% /var This is what du was reporting for /var mount point: $ [/var]# du -sh 528M . clearly something funky was going on. I had a similar kind of reporting inconsistency in the past and I restarted the server and df reporting seemed to be correct after that. I decided to reboot the server to see if the same thing would happpen. This is what df reports now: $ [~]# df -h Filesystem Size Used Avail Use% Mounted on /dev/sda2 9.9G 511M 8.9G 6% / tmpfs 5.9G 0 5.9G 0% /dev/shm /dev/sda1 99M 53M 42M 56% /boot /dev/sda8 883G 384G 455G 46% /home /dev/sdb1 9.9G 151M 9.3G 2% /tmp /dev/sda3 9.9G 7.8G 1.6G 84% /usr /dev/sda5 9.9G 697M 8.7G 8% /var This looks more like what I'd expect to get. For consistency this is what du reports for /var: $ [/var]# du -sh 638M . question: This is a nuisance. I'm not sure where the disk usage reports issued by cpanel get their info but it clearly isn't correct. How can I avoid this inaccurate reporting in the future? It seems like df reporting wrong disk usage is a strong indicator of the source problem but I'm not sure. Is there a way to 'refresh' the filesystem somehow so that the df report is accurate without restarting the server? Any other ideas for resolving this issue?

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  • Detection of battery status totally messed up

    - by Faabiioo
    I already posted this question in the Ubuntu forum and stackOverflow. I forward it here with the hope to find some different opinions about the problem. I have an Acer TravelMate 5730, which is 3 y.o., running Ubuntu 10.04 LTS. One year ago I changed the battery because the old one died. Since then, everything worked like a charm. A week ago I was using my laptop running on battery; it was charged up to 60%. Suddenly it shut down and for about 24h it was like the battery was totally broken: it didn't charge anymore and the 'upower --dump' said state: critical. I was kind of resigned to buy a new battery, when suddenly the orange light became green: battery was charged and actually working; strangely the battery indicator was stuck to 100%, even after 2 hours running. I tried again with 'upower --dump' or 'acpi -b' commands and it kept saying battery is discharging, though maintaining the percentage to 100%. Thus, battery working fine up to 3 hours, without any warning when it was almost empty, likely to result in a brute shut down. Today something different. the 'upower --dump' command says: ... present: yes rechargeable: yes state: fully-charged energy: 0 Wh energy-empty: 0 Wh energy-full: 65.12 Wh energy-full-design: 65.12 Wh energy-rate: 0 W voltage: 14.481 V percentage: 0% capacity: 100% technology: lithium-ion I tried to boot WinXP and the problem is pretty much the same, with the battery fully-charged, percentage equal to 0% and no way to fix it. While writing, the situation has changed again: present: yes rechargeable: yes state: charging energy: 0 Wh energy-empty: 0 Wh energy-full: 65.12 Wh energy-full-design: 65.12 Wh energy-rate: 0 W voltage: 14.474 V percentage: 0% capacity: 100% technology: lithium-ion ...charging, but it does not charge up. (Recall, the battery lasted 3 hours until yesterday!). So, the big question is: is it an hardware issue, like a dedicated internal circuit is broken? or maybe it is just the battery that must be changed. Or, rather, some BIOS problem that could be fixed in some way. I'd appreciate every help that can shed some light on this annoying problem thanks

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  • These are few objective type questions which i was not able to find the solution [closed]

    - by Tarun
    1. Which of the following advantages does System.Collections.IDictionaryEnumerator provide over System.Collections.IEnumerator? a. It adds properties for direct access to both the Key and the Value b. It is optimized to handle the structure of a Dictionary. c. It provides properties to determine if the Dictionary is enumerated in Key or Value order d. It provides reverse lookup methods to distinguish a Key from a specific Value 2. When Implementing System.EnterpriseServices.ServicedComponent derived classes, which of the following statements are true? a. Enabling object pooling requires an attribute on the class and the enabling of pooling in the COM+ catalog. b. Methods can be configured to automatically mark a transaction as complete by the use of attributes. c. You can configure authentication using the AuthenticationOption when the ActivationMode is set to Library. d. You can control the lifecycle policy of an individual instance using the SetLifetimeService method. 3. Which of the following are true regarding event declaration in the code below? class Sample { event MyEventHandlerType MyEvent; } a. MyEventHandlerType must be derived from System.EventHandler or System.EventHandler<TEventArgs> b. MyEventHandlerType must take two parameters, the first of the type Object, and the second of a class derived from System.EventArgs c. MyEventHandlerType may have a non-void return type d. If MyEventHandlerType is a generic type, event declaration must use a specialization of that type. e. MyEventHandlerType cannot be declared static 4. Which of the following statements apply to developing .NET code, using .NET utilities that are available with the SDK or Visual Studio? a. Developers can create assemblies directly from the MSIL Source Code. b. Developers can examine PE header information in an assembly. c. Developers can generate XML Schemas from class definitions contained within an assembly. d. Developers can strip all meta-data from managed assemblies. e. Developers can split an assembly into multiple assemblies. 5. Which of the following characteristics do classes in the System.Drawing namespace such as Brush,Font,Pen, and Icon share? a. They encapsulate native resource and must be properly Disposed to prevent potential exhausting of resources. b. They are all MarshalByRef derived classes, but functionality across AppDomains has specific limitations. c. You can inherit from these classes to provide enhanced or customized functionality 6. Which of the following are required to be true by objects which are going to be used as keys in a System.Collections.HashTable? a. They must handle case-sensitivity identically in both the GetHashCode() and Equals() methods. b. Key objects must be immutable for the duration they are used within a HashTable. c. Get HashCode() must be overridden to provide the same result, given the same parameters, regardless of reference equalityl unless the HashTable constructor is provided with an IEqualityComparer parameter. d. Each Element in a HashTable is stored as a Key/Value pair of the type System.Collections.DictionaryElement e. All of the above 7. Which of the following are true about Nullable types? a. A Nullable type is a reference type. b. A Nullable type is a structure. c. An implicit conversion exists from any non-nullable value type to a nullable form of that type. d. An implicit conversion exists from any nullable value type to a non-nullable form of that type. e. A predefined conversion from the nullable type S? to the nullable type T? exists if there is a predefined conversion from the non-nullable type S to the non-nullable type T 8. When using an automatic property, which of the following statements is true? a. The compiler generates a backing field that is completely inaccessible from the application code. b. The compiler generates a backing field that is a private instance member with a leading underscore that can be programmatically referenced. c. The compiler generates a backing field that is accessible via reflection d. The compiler generates a code that will store the information separately from the instance to ensure its security. 9. Which of the following does using Initializer Syntax with a collection as shown below require? CollectionClass numbers = new CollectionClass { 0, 1, 2, 3, 4, 5, 6, 7, 8, 9 }; a. The Collection Class must implement System.Collections.Generic.ICollection<T> b. The Collection Class must implement System.Collections.Generic.IList<T> c. Each of the Items in the Initializer List will be passed to the Add<T>(T item) method d. The items in the initializer will be treated as an IEnumerable<T> and passed to the collection constructor+K110 10. What impact will using implicitly typed local variables as in the following example have? var sample = "Hello World"; a. The actual type is determined at compilation time, and has no impact on the runtime b. The actual type is determined at runtime, and late binding takes effect c. The actual type is based on the native VARIANT concept, and no binding to a specific type takes place. d. "var" itself is a specific type defined by the framework, and no special binding takes place 11. Which of the following is not supported by remoting object types? a. well-known singleton b. well-known single call c. client activated d. context-agile 12. In which of the following ways do structs differ from classes? a. Structs can not implement interfaces b. Structs cannot inherit from a base struct c. Structs cannot have events interfaces d. Structs cannot have virtual methods 13. Which of the following is not an unboxing conversion? a. void Sample1(object o) { int i = (int)o; } b. void Sample1(ValueType vt) { int i = (int)vt; } c. enum E { Hello, World} void Sample1(System.Enum et) { E e = (E) et; } d. interface I { int Value { get; set; } } void Sample1(I vt) { int i = vt.Value; } e. class C { public int Value { get; set; } } void Sample1(C vt) { int i = vt.Value; } 14. Which of the following are characteristics of the System.Threading.Timer class? a. The method provided by the TimerCallback delegate will always be invoked on the thread which created the timer. b. The thread which creates the timer must have a message processing loop (i.e. be considered a UI thread) c. The class contains protection to prevent reentrancy to the method provided by the TimerCallback delegate d. You can receive notification of an instance being Disposed by calling an overload of the Dispose method. 15. What is the proper declaration of a method which will handle the following event? Class MyClass { public event EventHandler MyEvent; } a. public void A_MyEvent(object sender, MyArgs e) { } b. public void A_MyEvent(object sender, EventArgs e) { } c. public void A_MyEvent(MyArgs e) { } d. public void A_MyEvent(MyClass sender,EventArgs e) { } 16. Which of the following scenarios are applicable to Window Workflow Foundation? a. Document-centric workflows b. Human workflows c. User-interface page flows d. Builtin support for communications across multiple applications and/or platforms e. All of the above 17. When using an automatic property, which of the following statements is true? a. The compiler generates a backing field that is completely inaccessible from the application code. b. The compiler generates a backing field that is a private instance member with a leading underscore that can be programmatically referenced. c. The compiler generates a backing field that is accessible via reflection d. The compiler generates a code that will store the information separately from the instance to ensure its security. 18 While using the capabilities supplied by the System.Messaging classes, which of the following are true? a. Information must be explicitly converted to/from a byte stream before it uses the MessageQueue class b. Invoking the MessageQueue.Send member defaults to using the System.Messaging.XmlMessageFormatter to serialize the object. c. Objects must be XMLSerializable in order to be transferred over a MessageQueue instance. d. The first entry in a MessageQueue must be removed from the queue before the next entry can be accessed e. Entries removed from a MessageQueue within the scope of a transaction, will be pushed back into the front of the queue if the transaction fails. 19. Which of the following are true about declarative attributes? a. They must be inherited from the System.Attribute. b. Attributes are instantiated at the same time as instances of the class to which they are applied. c. Attribute classes may be restricted to be applied only to application element types. d. By default, a given attribute may be applied multiple times to the same application element. 20. When using version 3.5 of the framework in applications which emit a dynamic code, which of the following are true? a. A Partial trust code can not emit and execute a code b. A Partial trust application must have the SecurityCriticalAttribute attribute have called Assert ReflectionEmit permission c. The generated code no more permissions than the assembly which emitted it. d. It can be executed by calling System.Reflection.Emit.DynamicMethod( string name, Type returnType, Type[] parameterTypes ) without any special permissions Within Windows Workflow Foundation, Compensating Actions are used for: a. provide a means to rollback a failed transaction b. provide a means to undo a successfully committed transaction later c. provide a means to terminate an in process transaction d. achieve load balancing by adapting to the current activity 21. What is the proper declaration of a method which will handle the following event? Class MyClass { public event EventHandler MyEvent; } a. public void A_MyEvent(object sender, MyArgs e) { } b. public void A_MyEvent(object sender, EventArgs e) { } c. public void A_MyEvent(MyArgs e) { } d. public void A_MyEvent(MyClass sender,EventArgs e) { } 22. Which of the following controls allows the use of XSL to transform XML content into formatted content? a. System.Web.UI.WebControls.Xml b. System.Web.UI.WebControls.Xslt c. System.Web.UI.WebControls.Substitution d. System.Web.UI.WebControls.Transform 23. To which of the following do automatic properties refer? a. You declare (explicitly or implicitly) the accessibility of the property and get and set accessors, but do not provide any implementation or backing field b. You attribute a member field so that the compiler will generate get and set accessors c. The compiler creates properties for your class based on class level attributes d. They are properties which are automatically invoked as part of the object construction process 24. Which of the following are true about Nullable types? a. A Nullable type is a reference type. b. An implicit conversion exists from any non-nullable value type to a nullable form of that type. c. A predefined conversion from the nullable type S? to the nullable type T? exists if there is a predefined conversion from the non-nullable type S to the non-nullable type T 25. When using an automatic property, which of the following statements is true? a. The compiler generates a backing field that is completely inaccessible from the application code. b. The compiler generates a backing field that is accessible via reflection. c. The compiler generates a code that will store the information separately from the instance to ensure its security. 26. When using an implicitly typed array, which of the following is most appropriate? a. All elements in the initializer list must be of the same type. b. All elements in the initializer list must be implicitly convertible to a known type which is the actual type of at least one member in the initializer list c. All elements in the initializer list must be implicitly convertible to common type which is a base type of the items actually in the list 27. Which of the following is false about anonymous types? a. They can be derived from any reference type. b. Two anonymous types with the same named parameters in the same order declared in different classes have the same type. c. All properties of an anonymous type are read/write. 28. Which of the following are true about Extension methods. a. They can be declared either static or instance members b. They must be declared in the same assembly (but may be in different source files) c. Extension methods can be used to override existing instance methods d. Extension methods with the same signature for the same class may be declared in multiple namespaces without causing compilation errors

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  • Sent Item code in java

    - by Farhan Khan
    I need urgent help, if any one can resolve my issue it will be very highly appriciated. I have create a SMS composer on jAVA netbians its on urdu language. the probelm is its not saving sent sms on Sent items.. i have tried my best to make the code but failed. Tomorrow is my last day to present the code on university please help me please below is the code that i have made till now. Please any one.... /* * To change this template, choose Tools | Templates * and open the template in the editor. */ package newSms; import javax.microedition.io.Connector; import javax.microedition.midlet.*; import javax.microedition.lcdui.*; import javax.wireless.messaging.MessageConnection; import javax.wireless.messaging.TextMessage; import org.netbeans.microedition.util.SimpleCancellableTask; /** * @author AHTISHAM */ public class composeurdu extends MIDlet implements CommandListener, ItemCommandListener, ItemStateListener { private boolean midletPaused = false; private boolean isUrdu; String numb=" "; Alert alert; //<editor-fold defaultstate="collapsed" desc=" Generated Fields ">//GEN-BEGIN:|fields|0| private Form form; private TextField number; private TextField textUrdu; private StringItem stringItem; private StringItem send; private Command exit; private Command sendMesg; private Command add; private Command urdu; private Command select; private SimpleCancellableTask task; //</editor-fold>//GEN-END:|fields|0| MessageConnection clientConn; private Display display; public composeurdu() { display = Display.getDisplay(this); } private void showMessage(){ display=Display.getDisplay(this); //numb=number.getString(); if(number.getString().length()==0 || textUrdu.getString().length()==0){ Alert alert=new Alert("error "); alert.setString(" Enter phone number"); alert.setTimeout(5000); display.setCurrent(alert); } else if(number.getString().length()>11){ Alert alert=new Alert("error "); alert.setString("invalid number"); alert.setTimeout(5000); display.setCurrent(alert); } else{ Alert alert=new Alert("error "); alert.setString("success"); alert.setTimeout(5000); display.setCurrent(alert); } } void showMessage(String message, Displayable displayable) { Alert alert = new Alert(""); alert.setTitle("Error"); alert.setString(message); alert.setType(AlertType.ERROR); alert.setTimeout(5000); display.setCurrent(alert, displayable); } //<editor-fold defaultstate="collapsed" desc=" Generated Methods ">//GEN-BEGIN:|methods|0| //</editor-fold>//GEN-END:|methods|0| //<editor-fold defaultstate="collapsed" desc=" Generated Method: initialize ">//GEN-BEGIN:|0-initialize|0|0-preInitialize /** * Initializes the application. It is called only once when the MIDlet is * started. The method is called before the * <code>startMIDlet</code> method. */ private void initialize() {//GEN-END:|0-initialize|0|0-preInitialize // write pre-initialize user code here //GEN-LINE:|0-initialize|1|0-postInitialize // write post-initialize user code here }//GEN-BEGIN:|0-initialize|2| //</editor-fold>//GEN-END:|0-initialize|2| //<editor-fold defaultstate="collapsed" desc=" Generated Method: startMIDlet ">//GEN-BEGIN:|3-startMIDlet|0|3-preAction /** * Performs an action assigned to the Mobile Device - MIDlet Started point. */ public void startMIDlet() {//GEN-END:|3-startMIDlet|0|3-preAction // write pre-action user code here switchDisplayable(null, getForm());//GEN-LINE:|3-startMIDlet|1|3-postAction // write post-action user code here form.setCommandListener(this); form.setItemStateListener(this); }//GEN-BEGIN:|3-startMIDlet|2| //</editor-fold>//GEN-END:|3-startMIDlet|2| //<editor-fold defaultstate="collapsed" desc=" Generated Method: resumeMIDlet ">//GEN-BEGIN:|4-resumeMIDlet|0|4-preAction /** * Performs an action assigned to the Mobile Device - MIDlet Resumed point. */ public void resumeMIDlet() {//GEN-END:|4-resumeMIDlet|0|4-preAction // write pre-action user code here //GEN-LINE:|4-resumeMIDlet|1|4-postAction // write post-action user code here }//GEN-BEGIN:|4-resumeMIDlet|2| //</editor-fold>//GEN-END:|4-resumeMIDlet|2| //<editor-fold defaultstate="collapsed" desc=" Generated Method: switchDisplayable ">//GEN-BEGIN:|5-switchDisplayable|0|5-preSwitch /** * Switches a current displayable in a display. The * <code>display</code> instance is taken from * <code>getDisplay</code> method. This method is used by all actions in the * design for switching displayable. * * @param alert the Alert which is temporarily set to the display; if * <code>null</code>, then * <code>nextDisplayable</code> is set immediately * @param nextDisplayable the Displayable to be set */ public void switchDisplayable(Alert alert, Displayable nextDisplayable) {//GEN-END:|5-switchDisplayable|0|5-preSwitch // write pre-switch user code here Display display = getDisplay();//GEN-BEGIN:|5-switchDisplayable|1|5-postSwitch if (alert == null) { display.setCurrent(nextDisplayable); } else { display.setCurrent(alert, nextDisplayable); }//GEN-END:|5-switchDisplayable|1|5-postSwitch // write post-switch user code here }//GEN-BEGIN:|5-switchDisplayable|2| //</editor-fold>//GEN-END:|5-switchDisplayable|2| //<editor-fold defaultstate="collapsed" desc=" Generated Method: commandAction for Displayables ">//GEN-BEGIN:|7-commandAction|0|7-preCommandAction /** * Called by a system to indicated that a command has been invoked on a * particular displayable. * * @param command the Command that was invoked * @param displayable the Displayable where the command was invoked */ public void commandAction(Command command, Displayable displayable) {//GEN-END:|7-commandAction|0|7-preCommandAction // write pre-action user code here if (displayable == form) {//GEN-BEGIN:|7-commandAction|1|16-preAction if (command == exit) {//GEN-END:|7-commandAction|1|16-preAction // write pre-action user code here exitMIDlet();//GEN-LINE:|7-commandAction|2|16-postAction // write post-action user code here } else if (command == sendMesg) {//GEN-LINE:|7-commandAction|3|18-preAction // write pre-action user code here String mno=number.getString(); String msg=textUrdu.getString(); if(mno.equals("")) { alert = new Alert("Alert"); alert.setString("Enter Mobile Number!!!"); alert.setTimeout(2000); display.setCurrent(alert); } else { try { clientConn=(MessageConnection)Connector.open("sms://"+mno); } catch(Exception e) { alert = new Alert("Alert"); alert.setString("Unable to connect to Station because of network problem"); alert.setTimeout(2000); display.setCurrent(alert); } try { TextMessage textmessage = (TextMessage) clientConn.newMessage(MessageConnection.TEXT_MESSAGE); textmessage.setAddress("sms://"+mno); textmessage.setPayloadText(msg); clientConn.send(textmessage); } catch(Exception e) { Alert alert=new Alert("Alert","",null,AlertType.INFO); alert.setTimeout(Alert.FOREVER); alert.setString("Unable to send"); display.setCurrent(alert); } } //GEN-LINE:|7-commandAction|4|18-postAction // write post-action user code here }//GEN-BEGIN:|7-commandAction|5|7-postCommandAction }//GEN-END:|7-commandAction|5|7-postCommandAction // write post-action user code here }//GEN-BEGIN:|7-commandAction|6| //</editor-fold>//GEN-END:|7-commandAction|6| //<editor-fold defaultstate="collapsed" desc=" Generated Method: commandAction for Items ">//GEN-BEGIN:|8-itemCommandAction|0|8-preItemCommandAction /** * Called by a system to indicated that a command has been invoked on a * particular item. * * @param command the Command that was invoked * @param displayable the Item where the command was invoked */ public void commandAction(Command command, Item item) {//GEN-END:|8-itemCommandAction|0|8-preItemCommandAction // write pre-action user code here if (item == number) {//GEN-BEGIN:|8-itemCommandAction|1|21-preAction if (command == add) {//GEN-END:|8-itemCommandAction|1|21-preAction // write pre-action user code here //GEN-LINE:|8-itemCommandAction|2|21-postAction // write post-action user code here }//GEN-BEGIN:|8-itemCommandAction|3|28-preAction } else if (item == send) { if (command == select) {//GEN-END:|8-itemCommandAction|3|28-preAction // write pre-action user code here //GEN-LINE:|8-itemCommandAction|4|28-postAction // write post-action user code here }//GEN-BEGIN:|8-itemCommandAction|5|24-preAction } else if (item == textUrdu) { if (command == urdu) {//GEN-END:|8-itemCommandAction|5|24-preAction // write pre-action user code here if (isUrdu) isUrdu = false; else { isUrdu = true; TextField tf = (TextField)item; } //GEN-LINE:|8-itemCommandAction|6|24-postAction // write post-action user code here }//GEN-BEGIN:|8-itemCommandAction|7|8-postItemCommandAction }//GEN-END:|8-itemCommandAction|7|8-postItemCommandAction // write post-action user code here }//GEN-BEGIN:|8-itemCommandAction|8| //</editor-fold>//GEN-END:|8-itemCommandAction|8| //<editor-fold defaultstate="collapsed" desc=" Generated Getter: form ">//GEN-BEGIN:|14-getter|0|14-preInit /** * Returns an initialized instance of form component. * * @return the initialized component instance */ public Form getForm() { if (form == null) {//GEN-END:|14-getter|0|14-preInit // write pre-init user code here form = new Form("form", new Item[]{getNumber(), getTextUrdu(), getStringItem(), getSend()});//GEN-BEGIN:|14-getter|1|14-postInit form.addCommand(getExit()); form.addCommand(getSendMesg()); form.setCommandListener(this);//GEN-END:|14-getter|1|14-postInit // write post-init user code here form.setItemStateListener(this); // form.setCommandListener(this); }//GEN-BEGIN:|14-getter|2| return form; } //</editor-fold>//GEN-END:|14-getter|2| //<editor-fold defaultstate="collapsed" desc=" Generated Getter: number ">//GEN-BEGIN:|19-getter|0|19-preInit /** * Returns an initialized instance of number component. * * @return the initialized component instance */ public TextField getNumber() { if (number == null) {//GEN-END:|19-getter|0|19-preInit // write pre-init user code here number = new TextField("Number ", null, 11, TextField.PHONENUMBER);//GEN-BEGIN:|19-getter|1|19-postInit number.addCommand(getAdd()); number.setItemCommandListener(this); number.setDefaultCommand(getAdd());//GEN-END:|19-getter|1|19-postInit // write post-init user code here }//GEN-BEGIN:|19-getter|2| return number; } //</editor-fold>//GEN-END:|19-getter|2| //<editor-fold defaultstate="collapsed" desc=" Generated Getter: textUrdu ">//GEN-BEGIN:|22-getter|0|22-preInit /** * Returns an initialized instance of textUrdu component. * * @return the initialized component instance */ public TextField getTextUrdu() { if (textUrdu == null) {//GEN-END:|22-getter|0|22-preInit // write pre-init user code here textUrdu = new TextField("Message", null, 2000, TextField.ANY);//GEN-BEGIN:|22-getter|1|22-postInit textUrdu.addCommand(getUrdu()); textUrdu.setItemCommandListener(this);//GEN-END:|22-getter|1|22-postInit // write post-init user code here }//GEN-BEGIN:|22-getter|2| return textUrdu; } //</editor-fold>//GEN-END:|22-getter|2| //<editor-fold defaultstate="collapsed" desc=" Generated Getter: exit ">//GEN-BEGIN:|15-getter|0|15-preInit /** * Returns an initialized instance of exit component. * * @return the initialized component instance */ public Command getExit() { if (exit == null) {//GEN-END:|15-getter|0|15-preInit // write pre-init user code here exit = new Command("Exit", Command.EXIT, 0);//GEN-LINE:|15-getter|1|15-postInit // write post-init user code here }//GEN-BEGIN:|15-getter|2| return exit; } //</editor-fold>//GEN-END:|15-getter|2| //<editor-fold defaultstate="collapsed" desc=" Generated Getter: sendMesg ">//GEN-BEGIN:|17-getter|0|17-preInit /** * Returns an initialized instance of sendMesg component. * * @return the initialized component instance */ public Command getSendMesg() { if (sendMesg == null) {//GEN-END:|17-getter|0|17-preInit // write pre-init user code here sendMesg = new Command("send", Command.OK, 0);//GEN-LINE:|17-getter|1|17-postInit // write post-init user code here }//GEN-BEGIN:|17-getter|2| return sendMesg; } //</editor-fold>//GEN-END:|17-getter|2| //<editor-fold defaultstate="collapsed" desc=" Generated Getter: add ">//GEN-BEGIN:|20-getter|0|20-preInit /** * Returns an initialized instance of add component. * * @return the initialized component instance */ public Command getAdd() { if (add == null) {//GEN-END:|20-getter|0|20-preInit // write pre-init user code here add = new Command("add", Command.OK, 0);//GEN-LINE:|20-getter|1|20-postInit // write post-init user code here }//GEN-BEGIN:|20-getter|2| return add; } //</editor-fold>//GEN-END:|20-getter|2| //<editor-fold defaultstate="collapsed" desc=" Generated Getter: urdu ">//GEN-BEGIN:|23-getter|0|23-preInit /** * Returns an initialized instance of urdu component. * * @return the initialized component instance */ public Command getUrdu() { if (urdu == null) {//GEN-END:|23-getter|0|23-preInit // write pre-init user code here urdu = new Command("urdu", Command.OK, 0);//GEN-LINE:|23-getter|1|23-postInit // write post-init user code here }//GEN-BEGIN:|23-getter|2| return urdu; } //</editor-fold>//GEN-END:|23-getter|2| //<editor-fold defaultstate="collapsed" desc=" Generated Getter: stringItem ">//GEN-BEGIN:|25-getter|0|25-preInit /** * Returns an initialized instance of stringItem component. * * @return the initialized component instance */ public StringItem getStringItem() { if (stringItem == null) {//GEN-END:|25-getter|0|25-preInit // write pre-init user code here stringItem = new StringItem("string", null);//GEN-LINE:|25-getter|1|25-postInit // write post-init user code here }//GEN-BEGIN:|25-getter|2| return stringItem; } //</editor-fold>//GEN-END:|25-getter|2| //</editor-fold> //<editor-fold defaultstate="collapsed" desc=" Generated Getter: send ">//GEN-BEGIN:|26-getter|0|26-preInit /** * Returns an initialized instance of send component. * * @return the initialized component instance */ public StringItem getSend() { if (send == null) {//GEN-END:|26-getter|0|26-preInit // write pre-init user code here send = new StringItem("", "send", Item.BUTTON);//GEN-BEGIN:|26-getter|1|26-postInit send.addCommand(getSelect()); send.setItemCommandListener(this); send.setDefaultCommand(getSelect());//GEN-END:|26-getter|1|26-postInit // write post-init user code here }//GEN-BEGIN:|26-getter|2| return send; } //</editor-fold>//GEN-END:|26-getter|2| //<editor-fold defaultstate="collapsed" desc=" Generated Getter: select ">//GEN-BEGIN:|27-getter|0|27-preInit /** * Returns an initialized instance of select component. * * @return the initialized component instance */ public Command getSelect() { if (select == null) {//GEN-END:|27-getter|0|27-preInit // write pre-init user code here select = new Command("select", Command.OK, 0);//GEN-LINE:|27-getter|1|27-postInit // write post-init user code here }//GEN-BEGIN:|27-getter|2| return select; } //</editor-fold>//GEN-END:|27-getter|2| //<editor-fold defaultstate="collapsed" desc=" Generated Getter: task ">//GEN-BEGIN:|40-getter|0|40-preInit /** * Returns an initialized instance of task component. * * @return the initialized component instance */ public SimpleCancellableTask getTask() { if (task == null) {//GEN-END:|40-getter|0|40-preInit // write pre-init user code here task = new SimpleCancellableTask();//GEN-BEGIN:|40-getter|1|40-execute task.setExecutable(new org.netbeans.microedition.util.Executable() { public void execute() throws Exception {//GEN-END:|40-getter|1|40-execute // write task-execution user code here }//GEN-BEGIN:|40-getter|2|40-postInit });//GEN-END:|40-getter|2|40-postInit // write post-init user code here }//GEN-BEGIN:|40-getter|3| return task; } //</editor-fold>//GEN-END:|40-getter|3| /** * Returns a display instance. * @return the display instance. */ public Display getDisplay () { return Display.getDisplay(this); } /** * Exits MIDlet. */ public void exitMIDlet() { switchDisplayable (null, null); destroyApp(true); notifyDestroyed(); } /** * Called when MIDlet is started. * Checks whether the MIDlet have been already started and initialize/starts or resumes the MIDlet. */ public void startApp() { startMIDlet(); display.setCurrent(form); } /** * Called when MIDlet is paused. */ public void pauseApp() { midletPaused = true; } /** * Called to signal the MIDlet to terminate. * @param unconditional if true, then the MIDlet has to be unconditionally terminated and all resources has to be released. */ public void destroyApp(boolean unconditional) { } public void itemStateChanged(Item item) { if (item == textUrdu) { if (isUrdu) { stringItem.setText("urdu"); TextField tf = (TextField)item; String s = tf.getString(); char ch = s.charAt(s.length() - 1); s = s.substring(0, s.length() - 1); ch = Urdu.ToUrdu(ch); s = s + String.valueOf(ch); tf.setString(""); tf.setString(s); }//end if throw new UnsupportedOperationException("Not supported yet."); } } }

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  • New Product: Oracle Java ME Embedded 3.2 – Small, Smart, Connected

    - by terrencebarr
    The Internet of Things (IoT) is coming. And, with todays launch of the Oracle Java ME Embedded 3.2 product, Java is going to play an even greater role in it. Java in the Internet of Things By all accounts, intelligent embedded devices are penetrating the world around us – driving industrial processes, monitoring environmental conditions, providing better health care, analyzing and processing data, and much more. And these devices are becoming increasingly connected, adding another dimension of utility. Welcome to the Internet of Things. As I blogged yesterday, this is a huge opportunity for the Java technology and ecosystem. To enable and utilize these billions of devices effectively you need a programming model, tools, and protocols which provide a feature-rich, consistent, scalable, manageable, and interoperable platform.  Java technology is ideally suited to address these technical and business problems, enabling you eliminate many of the typical challenges in designing embedded solutions. By using Java you can focus on building smarter, more valuable embedded solutions faster. To wit, Java technology is already powering around 10 billion devices worldwide. Delivering on this vision and accelerating the growth of embedded Java solutions, Oracle is today announcing a brand-new product: Oracle Java Micro Edition (ME) Embedded 3.2, accompanied by an update release of the Java ME Software Development Kit (SDK) to version 3.2. What is Oracle Java ME Embedded 3.2? Oracle Java ME Embedded 3.2 is a complete Java runtime client, optimized for ARM architecture connected microcontrollers and other resource-constrained systems. The product provides dedicated embedded functionality and is targeted for low-power, limited memory devices requiring support for a range of network services and I/O interfaces.  What features and APIs are provided by Oracle Java ME Embedded 3.2? Oracle Java ME Embedded 3.2 is a Java ME runtime based on CLDC 1.1 (JSR-139) and IMP-NG (JSR-228). The runtime and virtual machine (VM) are highly optimized for embedded use. Also included in the product are the following optional JSRs and Oracle APIs: File I/O API’s (JSR-75)  Wireless Messaging API’s (JSR-120) Web Services (JSR-172) Security and Trust Services subset (JSR-177) Location API’s (JSR-179) XML API’s (JSR-280)  Device Access API Application Management System (AMS) API AccessPoint API Logging API Additional embedded features are: Remote application management system Support for continuous 24×7 operation Application monitoring, auto-start, and system recovery Application access to peripheral interfaces such as GPIO, I2C, SPIO, memory mapped I/O Application level logging framework, including option for remote logging Headless on-device debugging – source level Java application debugging over IP Connection Remote configuration of the Java VM What type of platforms are targeted by Oracle Java ME 3.2 Embedded? The product is designed for embedded, always-on, resource-constrained, headless (no graphics/no UI), connected (wired or wireless) devices with a variety of peripheral I/O.  The high-level system requirements are as follows: System based on ARM architecture SOCs Memory footprint (approximate) from 130 KB RAM/350KB ROM (for a minimal, customized configuration) to 700 KB RAM/1500 KB ROM (for the full, standard configuration)  Very simple embedded kernel, or a more capable embedded OS/RTOS At least one type of network connection (wired or wireless) The initial release of the product is delivered as a device emulation environment for x86/Windows desktop computers, integrated with the Java ME SDK 3.2. A standard binary of Oracle Java ME Embedded 3.2 for ARM KEIL development boards based on ARM Cortex M-3/4 (KEIL MCBSTM32F200 using ST Micro SOC STM32F207IG) will soon be available for download from the Oracle Technology Network (OTN).  What types of applications can I develop with Oracle Java ME Embedded 3.2? The Oracle Java ME Embedded 3.2 product is a full-featured embedded Java runtime supporting applications based on the IMP-NG application model, which is derived from the well-known MIDP 2 application model. The runtime supports execution of multiple concurrent applications, remote application management, versatile connectivity, and a rich set of APIs and features relevant for embedded use cases, including the ability to interact with peripheral I/O directly from Java applications. This rich feature set, coupled with familiar and best-in class software development tools, allows developers to quickly build and deploy sophisticated embedded solutions for a wide range of use cases. Target markets well supported by Oracle Java ME Embedded 3.2 include wireless modules for M2M, industrial and building control, smart grid infrastructure, home automation, and environmental sensors and tracking. What tools are available for embedded application development for Oracle Java ME Embedded 3.2? Along with the release of Oracle Java ME Embedded 3.2, Oracle is also making available an updated version of the Java ME Software Development Kit (SDK), together with plug-ins for the NetBeans and Eclipse IDEs, to deliver a complete development environment for embedded application development.  OK – sounds great! Where can I find out more? And how do I get started? There is a complete set of information, data sheet, API documentation, “Getting Started Guide”, FAQ, and download links available: For an overview of Oracle Embeddable Java, see here. For the Oracle Java ME Embedded 3.2 press release, see here. For the Oracle Java ME Embedded 3.2 data sheet, see here. For the Oracle Java ME Embedded 3.2 landing page, see here. For the Oracle Java ME Embedded 3.2 documentation page, including a “Getting Started Guide” and FAQ, see here. For the Oracle Java ME SDK 3.2 landing and download page, see here. Finally, to ask more questions, please see the OTN “Java ME Embedded” forum To get started, grab the “Getting Started Guide” and download the Java ME SDK 3.2, which includes the Oracle Java ME Embedded 3.2 device emulation.  Can I learn more about Oracle Java ME Embedded 3.2 at JavaOne and/or Java Embedded @ JavaOne? Glad you asked Both conferences, JavaOne and Java Embedded @ JavaOne, will feature a host of content and information around the new Oracle Java ME Embedded 3.2 product, from technical and business sessions, to hands-on tutorials, and demos. Stay tuned, I will post details shortly. Cheers, – Terrence Filed under: Mobile & Embedded Tagged: "Oracle Java ME Embedded", Connected, embedded, Embedded Java, Java Embedded @ JavaOne, JavaOne, Smart

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  • Connecting to DB2 from SSIS

    - by Christopher House
    The project I'm currently working on involves moving various pieces of data from a legacy DB2 environment to some SQL Server and flat file locations.  Most of the data flows are real time, so they were a natural fit for the client's MQSeries on their iSeries servers and BizTalk to handle the messaging.  Some of the data flows, however, are daily batch type transmissions.  For the daily batch transmissions, it was decided that we'd use SSIS to pull the data direct from DB2 to either a SQL Server or flat file.  I'm not at all an SSIS guy, I've done a bit here and there, but mainly for situations were we needed to move data from a dev environment to QA, mostly informal stuff like that.  And, as much as I'm not an SSIS guy, I'm even less a DB2/iSeries guy.  Prior to this engagement, my knowledge of DB2 was limited to the fact that it's an IBM product and that it was probably a DBMS flatform (that's what the DB in DB2 means, right?).   One of my first goals when I came onto this project was to develop of POC SSIS package to pull some data from DB2 and dump it to a flat file.  It sounded like a pretty straight forward task.  As always, the devil is in the details.  Configuring the DB2 connection manager took a bit of trial and error.  As such, I thought I'd post my experiences here in hopes that they might save someone the efforts I went through.  That being said, please keep in mind, as I pointed out, I'm not at all a DB2 guy, so my terminology and explanations may not be 100% spot on. Before you get started, you need to figure out how you're going to connect to DB2.  From the research I did, it looks like there are a few options.  IBM has both an OLE DB and .Net data provider which can be found here.  I installed their client access tools and tried to use both the .Net and OLE DB providers but I received an error message from both when attempting to connect to the iSeries that indicated I needed a license for a product called DB2 Connect.  I inquired with one of my client's iSeries resources about a license for this product and it appears they didn't have one, so that meant the IBM drivers were out.  The other option that I found quite a bit of discussion around was Microsoft's OLE DB Provider for DB2.  This driver is part of the feature pack for SQL Server 2008 Enterprise Edition and can be downloaded here. As it turns out, I already had Microsoft's driver installed on my dev VM, which stuck me as odd since I hadn't installed it.  I discovered that the driver is installed with the BizTalk adapter pack for host systems, which was also installed on my VM.  However, it looks like the version used by the adapter pack is newer than the version provided in the SQL Server feature pack.   Once you get the driver installed, create a connection manager in your package just like you normally would and select the Microsoft OLE DB Provider for DB2 from the list of available drivers. After you select the driver, you'll need to enter in your host name, login credentials and initial catalog. A couple of things to note here.  First, the Initial catalog needs to be the same as your host name.  Not sure why that is, but trust me, it just does.  Second, for credentials, in my environment, we're using what the client's iSeries people refer to as "profiles".  I guess this is similar to SQL auth in the SQL Server world.  In other words, they've given me a username and password for connecting to DB, so I've entered it here. Next, click the Data Links button.  On the Data Links screen, enter your package collection on the first tab. Package collection is one of those DB2 concepts I'm still trying to figure out.  From the little bit I've read, packages are used to control SQL compilation and each DB2 connection needs one.  The package collection, I believe, controls where your package is created.  One of the iSeries folks I've been working with told me that I should always use QGPL for my package collection, as QGPL is "general purpose" and doesn't require any additional authority. Next click the ellipsis next to the Network drop-down.  Here you'll want to enter your host name again. Again, not sure why you need to do this, but trust me, my connection wouldn't work until I entered my hostname here. Finally, go to the Advanced tab, select your DBMS platform and check Process binary as character. My environment is DB2 on the iSeries and iSeries is the replacement for AS/400, so I selected DB2/AS400 for my platform.  Process binary as character was necessary to handle some of the DB2 data types.  I had a few columns that showed all their data as "System.Byte[]".  Checking Process binary as character resolved this. At this point, you should be good to go.  You can go back to the Connection tab on the Data Links dialog to perform a couple of tests to validate your configuration.  The Test Connection button is obvious, this just verifies you can connect to the host using the configuration data you've entered.  The Packages button will attempt to connect to the host and create the packages required to execute queries. This isn't meant to be a comprehensive look SSIS and DB2, these are just some of the notes I've come up with since I've started working with DB2 and SSIS.  I'm sure as I continue developing my packages, I'll find more quirks and will post them here.

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  • Social Network Updates: While You Were Busy Marketing 2

    - by Mike Stiles
    Since social moves at the speed of data, it’s already time for another update, as we did back in April, on the changes the various social networks have made or gone through while you were busy marketing. Facebook There’s a lot of talk Facebook’s developing a mobile product to act like Flipboard and surface news, from both users and media outlets. The biggest news was Facebook/Instagram’s introduction of 15-second videos, enhanced with with filters, to take some of Vine’s candy. You can also delete parts of videos and rerecord them, and there’s image stabilization. Facebook’s ad revenue is coming along just fine, thank you very much. 35% quarter-to-quarter growth in Q2. And it looks like new formats like Mobile App Install Ads and Unpublished Page Posts are adding to the mix. If you don’t already, you’ll soon see a little camera in comment boxes letting you insert photos right into the comments you make. The drive toward “more visual” continues. The other big news is Facebook’s adoption of our Twitter friend, the hashtag. Adding # sets apart the post topic so it can be easily found or discovered. It’s also being added to Google Plus, Tumblr, and Pinterest. Twitter Want to send someone a promoted tweet when they’re in range of your store? That could be happening by the end of this year. Some users have been seeing automatic in-stream previews of images on Twitter.com. Right now it’s images in your own tweets, but we can assume all tweets are next. Get your followers organized! Twitter raised the limit on the number of lists you can create from 20 to 1,000. They also raised the number of accounts you can have in a list from 500 to 5,000. Twitter started notifying you when someone favorites a tweet you’re mentioned in or re-tweets a tweet you re-tweeted. Anyway, it’s the first time Twitter’s notified you about indirect interactions like that. Who’s afraid of Instagram? A study shows 6-second Vine videos are being posted to Twitter at the rate of 9/second, up from 5/second 2 months ago. Vine has over 13 million users and branded Vines are 4x more likely to be shared than video ads. Google Plus Now featuring a 3-column redesigned stream, and images that take up a whole column. And photo filters Auto Highlight and Auto Awesome work to turn your photos into a real show. Google Hangouts is the workhorse for all Google messaging now, it’s not just an online chat with 9 people anymore. Google Plus Dashboard improves the connection between your company’s Google Plus business page and your Google Plus Local. Updates go out across all Google properties and you can do your managing from the dashboard. With Google Plus’ authorship system, you can build “Author Rank” based on what you write and put on the web. If your stuff is +1’ed and shared a lot, you’re the real deal and there are search result benefits. LinkedIn "Who's Viewed Your Updates" shows you what you’ve shared recently, who saw it and what they did about it in real-time. “Influencers” is, well, influential. Traffic to all LI news products has gone up 8x since it was introduced. LinkedIn is quickly figuring out how to get users to stick around awhile. You and your brand can post images and documents in status updates now. In fact, that whole “document posting” thing is making some analysts wonder if LinkedIn will drift on over to the Dropboxes and YouSendIts of the world. C’mon, admit it. Your favorite part of LinkedIn is being able to see who’s viewed your profile. Now you’ve got even more info and can see what/who you have in common. Premium users get even deeper insights about how people are finding them. If you’re a big fan of security, you’ll love that LinkedIn started offering two-factor authentication (2FA). It’s optional, but step 2 is a one-time code texted to your registered mobile. Pinterest A study showed pins have a looong shelf life compared to other social net posts. “Clicks kept coming for 30 days and beyond.” Most pins are timeless, and the infinite scroll causes people to see older pins. Is it a keeper? Pinterest jumped 82% to 54 million users in the past year. It’s valued at $2.5 billion and is one of the biggest sources of referral traffic there is. That said, CEO Ben Silbermann adds, "Right now, we don't make money." A new search feature stops you from having to endlessly scroll through your own pins looking for that waterfall picture you posted. Simply select “just my pins” in the search bar. New "Rich Pins" lets brands add info like price and availability to pins that can be updated daily via a data feed from your merchant site. Not so fast, you have to apply to Pinterest for it first. Like other social nets, Pinterest does not allow sexual content, nudity, or even partial nudity. However…some art contains nudity, and Pinterest wants to allow art. What constitutes “art” will be judged by…what we have to assume are Pinterest employees who love their job. @mikestilesPhoto: stock.xchng, Tim Marmon

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  • RSS Feeds currently on Simple-Talk

    - by Andrew Clarke
    There are a number of news-feeds for the Simple-Talk site, but for some reason they are well hidden. Whilst we set about reorganizing them, I thought it would be a good idea to list some of the more important ones. The most important one for almost all purposes is the Homepage RSS feed which represents the blogs and articles that are placed on the homepage. Main Site Feed representing the Homepage ..which is good for most purposes but won't always have all the blogs, or maybe it will occasionally miss an article. If you aren't interested in all the content, you can just use the RSS feeds that are more relevant to your interests. (We'll be increasing these categories soon) The newsfeed for SQL articles The .NET section newsfeed The newsfeed for Red Gate books The newsfeed for Opinion articles The SysAdmin section newsfeed if you want to get a more refined feed, then you can pick and choose from these feeds for each category so as to make up your custom news-feed in the SQL section, SQL Training Learn SQL Server Database Administration TSQL Programming SQL Server Performance Backup and Recovery SQL Tools SSIS SSRS (Reporting Services) in .NET there are... ASP.NET Windows Forms .NET Framework ,NET Performance Visual Studio .NET tools in Sysadmin there are Exchange General Virtualisation Unified Messaging Powershell in opinion, there is... Geek of the Week Opinion Pieces in Books, there is .NET Books SQL Books SysAdmin Books And all the blogs have got feeds. So although you can get all the blogs from here.. Main Blog Feed          You can get individual RSS feeds.. AdamRG's Blog       Alex.Davies's Blog       AliceE's Blog       Andrew Clarke's Blog       Andrew Hunter's Blog       Bart Read's Blog       Ben Adderson's Blog       BobCram's Blog       bradmcgehee's Blog       Brian Donahue's Blog       Charles Brown's Blog       Chris Massey's Blog       CliveT's Blog       Damon's Blog       David Atkinson's Blog       David Connell's Blog       Dr Dionysus's Blog       drsql's Blog       FatherJack's Blog       Flibble's Blog       Gareth Marlow's Blog       Helen Joyce's Blog       James's Blog       Jason Crease's Blog       John Magnabosco's Blog       Laila's Blog       Lionel's Blog       Matt Lee's Blog       mikef's Blog       Neil Davidson's Blog       Nigel Morse's Blog       Phil Factor's Blog       red@work's Blog       reka.burmeister's Blog       Richard Mitchell's Blog       RobbieT's Blog       RobertChipperfield's Blog       Rodney's Blog       Roger Hart's Blog       Simon Cooper's Blog       Simon Galbraith's Blog       TheFutureOfMonitoring's Blog       Tim Ford's Blog       Tom Crossman's Blog       Tony Davis's Blog       As well as these blogs, you also have the forums.... SQL Server for Beginners Forum     Programming SQL Server Forum    Administering SQL Server Forum    .NET framework Forum    .Windows Forms Forum   ASP.NET Forum   ADO.NET Forum 

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  • SanjayP&rsquo;s venture after Microsoft involves no Microsoft

    - by eddraper
    When I was at Microsoft, I always found Sanjay Parthasarathy to be a bright and passionate leader.  While he was a bit disconnected at times with what was really going on out in the trenches, I always thought he was true believer in what we in Developer Platform and Evangelism (DPE) were doing.  He got it.  He had started DPE and kicked a lot of doors down up in Redmond to make it happen.  Back in the early 2000s, battles over platform choices at large customers was trench warfare… bayonets and hand grenades at the P-Code level.  This model was not at all suited to Microsoft’s org structure at the time.  While there were plenty of people fully able to have competitive conversations around Windows Server, or AD, or Exchange, or the desktop, there weren’t many that could have deep technical conversations around Java vs .NET and the platform “stack” as a cohesive, unified unit of value.  This task fell to DPE. Sanjay ended up leaving Microsoft a number of months before me in 2009 and I remember thinking these exact words: “holy shit, SanjayP left Microsoft.”  When SanjayP left DPE years before that,  Sheila Gulati had stepped into his shoes and I thought we where starting to miss a beat.  Sheila had built an amazing business at Microsoft India, but I don’t recall being inspired by her as a leader.  SanjayP’s talks felt like the opening scene of “Patton” with George C. Scott pacing in front of the American flag.  Sheila was a voice on a con-call.  When she moved on in 2007, Walid Abu-Hadba was given the reigns.  Personally, I don’t ever recall even seeing his face.  I think I might recall hearing his voice on some con-calls, but for all intents and purposes he was invisible to me.  Perhaps this was the beginning of my carelessness around seeking “visibility.” Fast forward to Build 2011.  First off, we have no PDC – we have Build.  Microsoft had made an 11 year investment by this time in building an organization to make its technology relevant to developers.  One would think such an org would be in the driver’s seat of such an event, but we see Windows product group people on the podiums.  Watching, I could see the messaging unfold… but no story.  It was like the old days.  Demos and PowerPoints by team members building the tech, and in many cases VPs.  The ensuing confusion is almost legendary now.  Windows 8 was, and is, a pretty big deal… but who is telling the story – not just features and benefits, but the story around how it all fits together. Having been out of Microsoft for two years now, and looking in, I can only conclude that the “DPE of old” has at best been emasculated, and at worst been completely marginalized by internal politics, or perhaps the eternal march of the corporate entropy generator that resides at all large companies.  I don’t think this is a good thing for anyone. And now, back to Sanjay who is the father of Microsoft DPE… I noticed that he has moved back to India and is doing start-up work.  His current company Indix looks to be doing some interesting things with “big data” and here’s their stack: Nary a trace of anything Microsoft.  What could account for this?  I wonder….  Better availability of labor and expertise in India for this stack?  Donno, but even in India, leet R and Hadoop skills have to be hard to find. Technical superiority?  This, I sincerely doubt. This stack, with SanjayP’s name as CEO leaves me with an unsettling feeling.  If he did believe, he no longer does.  One doesn’t place bets with real money on things they don’t believe in.  Perhaps he never did believe, and was a corporate creature seeking to find a niche for himself after which he manipulated me and others.  Or perhaps… anger… be it passive aggression or an outright “in your face F*** you” to his former masters. I guess in the end, only he knows the true reason… But I have my theory...

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  • Simultaneously calling multiple methods on a WCF service from silverlight

    - by ola karlsson
    A while back I had to debug some performance issues in an existing Silverlight app, as the problem / solution was a bit obscure and finding info about it was quite tricky, I thought I’d share, maybe it can help the next person with this problem. The App On start, the app would do a number of calls to different methods on a WCF service, this to populate the UI with the necessary data. Recently one of those services had been changed and was now taking quite a bit longer than it used to. This was resulting in quite a long loading time for the whole UI, which was set up so it wouldn’t let the user interact with anything, until all the service calls had finished. First I broke out the longer running service call from the others, then removed the constraint that it had to be loaded for the UI in general to become responsive. I also added a loading indicator just on that area of the UI, thinking that the main UI would load while this particular section could keep loading independently. The Problem However this is where things started to get a bit strange. I found that even after these changes, the main UI wouldn’t activate until the long running call returned. So now, I did what I should have done to start with, I got Fiddler out and had a look at what was really happening. What I found was that, once the call to the long running service method was placed, all subsequent call were waiting for that one to return before executing. Not having really worked with WCF previously or knowing much about it in general, I was stumped… I knew of the issues where Silverlight is restricted by the browsers networking features in regards to number of simultaneous connections etc. However that just didn’t seem to be the issue here, you can clearly see in Fiddler that there’s numerous calls, but they’re just not returning. I thought of the problem maybe being in the WCF service, but the calls were really not that complicated and surely the service should be able to handle a lot more than what I was throwing at it! So I did what every developer does in this type of scenario, I hit the search engines. I did a whole bunch of searching on things like “multiple simultaneous WCF calls from Silverlight” and “Calling long running WCF services from Silverlight” etc. etc. This however, pretty much got me nowhere, I found a whole heap of resources on how to do WCF calls from Silverlight but most of them were very basic and of no use what so ever. The fog is clearing It wasn’t until I came across the term “ WCF blocking calls” and started incorporating that in my searches I started to get somewhere. Those searches quite quickly brought me to the following thread in the Silverlight forum “Long-running WCF call blocking subsequent calls” which discussed the exact problem I was facing and the best part, one of the guys there had the solution! The short answer is in the forum post and the guys answering, has also done a more extensive blog post about it called “Silverlight, WCF, and ASP.Net Configuration Gotchas” which covers it very well.  So come on what’s the solution?! I heard you ask, unless you’ve already gone to the links and looked it up ;) The Solution Well, it turns out that the issue is founded in a mix of Silverlight, Asp.Net and WCF, basically if you’re doing multiple calls to a single WCF web-service and you have Asp.Net session state enabled, the calls will be executed sequentially by the service, hence any long running calls will block subsequent ones. So why is Asp.Net session state effecting us, we’re working in Silverlight, right? We'll as mentioned earlier, by default Silverlight uses the browsers networking stack when doing service calls, hence to the WCF service, the call looks like it might as well be coming from a normal Asp.Net. To get around this, we look to a feature introduced in Silverlight 3, namely the Client HTTP Stack. The Client HTTP Stack to the rescue By using the following syntax (for example in our App.xaml.cs, Application_Startup method) WebRequest.RegisterPrefix("http://", WebRequestCreator.ClientHttp); we can set our Silverlight application to use the Client HTTP Stack, which incidentally solves our problem! By using Silverlights own networking stack, rather than that of the browser, we get around the Asp.Net - WCF session state issue. The above code specifies that all calls to addresses starting with “http://” should go through the client stack, this can actually be set more granular and you can specify it to be used only for certain domains etc. Summary The actual solution is well covered in the forum and blog posts I link to above. This post is more about sharing my experience, hopefully helping to spread the word about this and maybe make it a bit easier for the next poor guy with this issue to find the solution. Until next time, Ola

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  • Ubuntu 11 and 12 initially fast but later bogs down, CPU pegged

    - by uos??
    I started with Ubuntu 11 a few weeks ago. It's on a DELL M4300 with a OCZ SSD. Default setup, except that I've installed the proprietary NVIDIA graphics and BROADCOM wireless drivers. Dual boot with Windows. If I cold boot into Ubuntu, it is very fast, just like the Windows experience that I'm used to. But SOMETHING happens, and I haven't yet determined what, but the system gets incredibly slow and stays that way. At first I thought it had to do with Adobe Flash because it seemed to be triggered by sites with Flash. But then I removed Flash and the problem remains. I thought it was just an overheating problem, but I've now upgraded to 12.04 which supposedly fixes the overheating problems I've read about. Perhaps the heat situation was brought on by Flash in my early cases? So I installed Jupiter for CPU management, but the thermometer reports a familiar Windows-side temperature of 53 degrees Celsius. Switching Jupiter to lower performance doesn't help. When I check the System Monitor application, sorting by CPU usage, there are no obvious problem processes. However, in the graphs tab, both CPU cores are pegged at 100%! I notice that the slowness seems to be similar to the extremely bad performance I got prior to installing the NVIDIA drivers. I'm not sure if that helps. This is the strangest part to me - although the temperature seems OK, even after rebooting, the system remains slow - starting with GRUB2 which is very noticeably delayed, all the way through to either Ubuntu or Windows! That's right, even the Windows side suffers effects and takes several minutes to complete booting whereas normally (with my SSD) it's ready to use in 15 seconds. The only way to fix it is to shutdown and let the parts cool down. Or maybe it just needs to completely power off and boot rather than a soft reboot, temperature has nothing to do with it? - is that possible? But know that I have never had this problem in Windows, even if Windows gets very hot (135 F) a reboot would be enough time for it to recover. For this reason, I don't think it's a heat thing, but I can't imagine what else could be surviving the reboot. I'm entirely updated - there are no pending updates. I have the Post-Release updates of NVIDIA too, btw. If this sounds CLOSE to something you know about, but one of the details doesn't line up exactly, it might be a mistake in my perception. Are there tests you can suggest to rule something out? Thanks! processor : 0 vendor_id : GenuineIntel cpu family : 6 model : 23 model name : Intel(R) Core(TM)2 Duo CPU T9500 @ 2.60GHz stepping : 6 microcode : 0x60c cpu MHz : 800.000 cache size : 6144 KB physical id : 0 siblings : 2 core id : 0 cpu cores : 2 apicid : 0 initial apicid : 0 fpu : yes fpu_exception : yes cpuid level : 10 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 lahf_lm ida dts tpr_shadow vnmi flexpriority bogomips : 5187.00 clflush size : 64 cache_alignment : 64 address sizes : 36 bits physical, 48 bits virtual power management: processor : 1 vendor_id : GenuineIntel cpu family : 6 model : 23 model name : Intel(R) Core(TM)2 Duo CPU T9500 @ 2.60GHz stepping : 6 microcode : 0x60c cpu MHz : 800.000 cache size : 6144 KB physical id : 0 siblings : 2 core id : 1 cpu cores : 2 apicid : 1 initial apicid : 1 fpu : yes fpu_exception : yes cpuid level : 10 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 lahf_lm ida dts tpr_shadow vnmi flexpriority bogomips : 5186.94 clflush size : 64 cache_alignment : 64 address sizes : 36 bits physical, 48 bits virtual power management: (Redundant figures removed. You can view them in the edits if they are still relevant) ps: %CPU PID USER COMMAND 9.4 2399 jason gnome-terminal 6.2 2408 jason bash 17.3 1117 root /usr/bin/X :0 -auth /var/run/lightdm/root/:0 -nolisten tcp vt7 -novtswitch -background none 13.7 1667 jason compiz 1.3 1960 jason /usr/lib/unity/unity-panel-service 1.3 1697 jason python /usr/bin/jupiter 0.9 1964 jason /usr/lib/indicator-appmenu/hud-service 0.6 1689 jason nautilus -n 0.4 1458 jason //bin/dbus-daemon --fork --print-pid 5 --print-address 7 --session I should highlight specifically that GRUB2 can also be very slow. I don't know the relationship of which scenarios GRUB2 is also slow, but WHEN it is slow, it is slow both before the menu appears and after the selection is made - although for the diagnosis of GRUB2 it is harder for me to tell what the normal speeds should be. With SSD, I would expect that GRUB2 could load instantly, and that the GRUB2 purple would disappear instantly after the selection. The only delay to be expected is the change in graphics modes (though I couldn't guess why that ever requires any noticeable time)

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  • Personal search – the future of search

    - by jamiet
    [Four months ago I wrote a meandering blog post on another blogging site entitled Personal search – the future of search. The points I made therein are becoming more relevant to what I'm reading about and hoping to get involved in in the future so I'm re-posting here to a wider audience to hopefully get some more feedback and guage reaction to it. This has been prompted by the book Pull by David Siegel that is forming my current holiday reading (recommended to me by a commenter on my previous post Interesting things – Twitter annotations and your phone as a web server) and in particular by Siegel's notion of us all in the future having a personal online data vault.] My one-time colleague Paul Dawson recently wrote an article called The Future of Search and in it he proposed some interesting ideas. Some choice quotes: The growth of Chinese search giant Baidu is an indicator that fully localised and tailored content and offerings have great traction with local audiences This trend is already driving an increase in the use of specialist searches … Look at how Farecast is now integrated into Bing for example, or how Flightstats is now integrated into Google. Search does not necessarily have to begin with a keyword, but could start instead with a click or a touch. Take a look at Retrievr. Start drawing a picture in the box and see what happens. This is certainly search without the need for typing in keywords search technology has advanced greatly in recent years. The recent launch of Microsoft Live Labs’ Pivot has given us a taste of what we can expect to see in the future This really got me thinking about where search might go in the future and as my mind wandered I realised that as the amount of data that we collect about ourselves increases so too will the need and the desire to search it. The amount of electronic data that exists about each and every person is increasing and in the near future I fully expect that we are going to be able to store personal data such as: A history of our location (in fact Google Latitude already offers this facility) Recordings of all our phone conversations Health information history (weight, blood pressure etc…) Energy usage Spending history What films we watch, what radio stations we listen to Voting history Of course, most of this stuff is already stored somewhere but crucially we don’t have easy access to it. My utilities supplier knows how much electricity I’m using but if I want to know for myself I have to go and dig through my statements (assuming I have kept them). Similarly my doctor probably has ready access to all of my health records, my bank knows exactly what I have spent my money on, my cable supplier knows what I watch on TV and my mobile phone supplier probably knows exactly where I am and where I’ve been for the past few years. Strange then that none of this electronic information is available to me in a way that I can really make use of it; after all, its MY information. Its MY data. I created it. That is set to change. As technologies mature and customers become more technically cognizant they will demand more access to the data that companies hold about them. The companies themselves will realise the benefit that they derive from giving users what they want and will embrace ways of providing it. As a result the amount of data that we store about ourselves is going to increase exponentially and the desire to search and derive value from that data is going to grow with it; we are about to enter the era of the “personal datastore” and we will want, and need, to search through it in order to make sense of it all. Its interesting then that today when we think of search we think of search engines and yet in these personal datastores we’re referring to data that search engines can’t touch because WE own it and we (hopefully) choose to keep it private. Someone, I know not who, is going to lead in this space by making it easy for us to search our data and retrieve information that we have either forgotten or maybe didn’t even know in the first place. We will learn new things about ourselves and about our habits; we will share these findings with whomever we choose; we will compare what we discover with others; we will collaborate for mutual benefit and, most of all, we will educate ourselves as to how to live our lives better. Search will be the means to that end, it will enable us to make sense of the wealth of information that we will collect day in day out. The future of search is personal, why would we be interested in anything else? @Jamiet Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Not so long ago in a city not so far away by Carlos Martin

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 This is the story of how the EMEA Presales Center turned an Oracle intern into a trusted technology advisor for both Oracle’s Sales and customers. It was the summer of 2011 when I was finishing my Computer Engineering studies as well as my internship at Oracle when I was offered what could possibly be THE dream job for any young European Computer Engineer. Apart from that, it also seemed like the role was particularly tailored to me as I could leverage almost everything I learned at University and during the internship. And all of it in one of the best cities to live in, not only from my home country but arguably from Europe: Malaga! A day at EPC As part of the EPC Technology pillar, and later on completely focused on WebCenter, there was no way to describe a normal day on the job as each day had something unique. Some days I was researching documentation in order to elaborate accurate answers for a customer’s question within a Request for Information or Proposal (RFI/RFP), other days I was doing heavy programming in order to bring a Proof of Concept (PoC) for a customer to life and last not but least, some days I presented to the customer via webconference the demo I built for them the past weeks. So as you can see, the role has research, development and presentation, could you ask for more? Well, don’t worry because there IS more! Internationality As the organization’s name suggests, EMEA Presales Center, it is the Center of Presales within Europe, Middle East and Africa so I got the chance to work with great professionals from all this regions, expanding my network and learning things from one country to apply them to others. In addition to that, the teams based in the Malaga office are comprised of many young professionals hailing mainly from Western and Central European countries (although there are a couple of exceptions!) with very different backgrounds and personalities which guaranteed many laughs and stories during lunch or coffee breaks (or even while working on projects!). Furthermore, having EPC offices in Bucharest and Bangalore and thanks to today’s tele-presence technologies, I was working every day with people from India or Romania as if they were sitting right next to me and the bonding with them got stronger day by day. Career development Apart from the research and self-study I’ve earlier mentioned, one of the EPC’s Key Performance Indicators (KPI) is that 15% of your time is spent on training so you get lots and lots of trainings in order to develop both your technical product knowledge and your presentation, negotiation and other soft skills. Sometimes the training is via webcast, sometimes the trainer comes to the office and sometimes, the best times, you get to travel abroad in order to attend a training, which also helps you to further develop your network by meeting face to face with many people you only know from some email or instant messaging interaction. And as the months go by, your skills improving at a very fast pace, your relevance increasing with each new project you successfully deliver, it’s only a matter of time (and a bit of self-promoting!) that you get the attention of the manager of a more senior team and are offered the opportunity to take a new step in your professional career. For me it took 2 years to move to my current position, Technology Sales Consultant at the Oracle Direct organization. During those 2 years I had built a good relationship with the Oracle Direct Spanish sales and sales managers, who are also based in the Malaga office. I supported their former Sales Consultant in a couple of presentations and demos and were very happy with my overall performance and attitude so even before the position got eventually vacant, I got a heads-up from then in advance that their current Sales Consultant was going to move to a different position. To me it felt like a natural step, same as when I joined EPC, I had at least a 50% of the “homework” already done but wanted to experience that extra 50% to add new product and soft skills to my arsenal. The rest is history, I’ve been in the role for more than half a year as I’m writing this, achieved already some important wins, gained a lot of trust and confidence in front of customers and broadened my view of Oracle’s Fusion Middleware portfolio. I look back at the 2 years I spent in EPC and think: “boy, I’d recommend that experience to absolutely anyone with the slightest interest in IT, there are so many different things you can do as there are different kind of roles you can end up taking thanks to the experience gained at EPC” /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Supporting users if they're not on your site

    - by Roger Hart
    Have a look at this Read Write Web article, specifically the paragraph in bold and the comments. Have a wry chuckle, or maybe weep for the future of humanity - your call. Then pause, and worry about information architecture. The short story: Read Write Web bumps up the Google rankings for "Facebook login" at the same time as Facebook makes UI changes, and a few hundred users get confused and leave comments on Read Write Web complaining about not being able to log in to their Facebook accounts.* Blindly clicking the first Google result is not a navigation behaviour I'd anticipated for folks visiting big names sites like Facebook. But then, I use Launchy and don't know where any of my files are, depend on Firefox auto-complete, view Facebook through my IM client, and don't need a map to find my backside with both hands. Not all our users behave in the same way, which means not all of our architecture is within our control, and people can get to your content in all sorts of ways. Even if the Read Write Web episode is a prank of some kind (there are, after all, plenty of folks who enjoy orchestrated trolling) it's still a useful reminder. Your users may take paths through and to your content you cannot control, and they are unlikely to deconstruct their assumptions along the way. I guess the meaningful question is: can you still support those users? If they get to you from Google instead of your front door, does what they find still make sense? Does your information architecture still work if your guests come in through the bathroom window? Ok, so here they broke into the house next door - you can't be expected to deal with that. But the rest is well worth thinking about. Other off-site interaction It's rarely going to be as funny as the comments at Read Write Web, but your users are going to do, say, and read things they think of as being about you and your products, in places you don't control. That's good. If you pay attention to it, you get data. Your users get a better experience. There are easy wins, too. Blogs, forums, social media &c. People may look for and find help with your product on blogs and forums, on Twitter, and what have you. They may learn about your brand in the same way. That's fine, it's an interaction you can be part of. It's time-consuming, certainly, but you have the option. You won't get a blogger to incorporate your site navigation just in case your users end up there, but you can be there when they do. Again, Anne Gentle, Gordon McLean and others have covered this in more depth than I could. Direct contact Sales people, customer care, support, they all talk to people. Are they sending links to your content? if so, which bits? Do they know about all of it? Do they have the content they need to support them - messaging that funnels sales, FAQ that are realistically frequent, detailed examples of things people want to do, that kind of thing. Are they sending links because users can't find the good stuff? Are they sending précis of your content, or re-writes, or brand new stuff? If so, does that mean your content isn't up to scratch, or that you've got content missing? Direct sales/care/support interactions are enormously valuable, and can help you know what content your users find useful. You can't have a table of contents or a "See also" in a phonecall, but your content strategy can support more interactions than browsing. *Passing observation about Facebook. For plenty if folks, it is  the internet. Its services are simple versions of what a lot of people use the internet for, and they're aggregated into one stop. Flickr, Vimeo, Wordpress, Twitter, LinkedIn, and all sorts of games, have Facebook doppelgangers that are not only friendlier to entry-level users, they're right there, behind only one layer of authentication. As such, it could own a lot of interaction convention. Heavy users may well not be tech-savvy, and be quite change averse. That doesn't make this episode not dumb, but I'm happy to go easy on 'em.

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