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  • Get More From Your Service Request

    - by Get Proactive Customer Adoption Team
    Leveraging Service Request Best Practices Use best practices to get there faster. In the daily conversations I have with customers, they sometimes express frustration over their Service Requests. They often feel powerless to make needed changes, so their sense of frustration grows. To help you avoid some of the frustration you might feel in dealing with your Service Requests (SR), here are a few pointers that come from our best practice discussions. Be proactive. If you can anticipate some of the questions that Support will ask, or the information they may need, try to provide this up front, when you log the SR. This could be output from the Remote Diagnostic Agent (RDA), if this is a database issue, or the output from another diagnostic tool, if you’re an EBS customer. Any information you can supply that helps us understand the situation better, helps us resolve the issue sooner. As you use some of these tools proactively, you might even find the solution to the problem before you log an SR! Be right. Make sure you have the correct severity level. Since you select the initial severity level, it’s easy to accept the default without considering how significant this may be. Business impact is the driving factor, so make sure you take a moment to select the severity level that is appropriate to the situation. Also, make sure you ask us to change the severity level, should the situation dictate. Be responsive! If this is an important issue to you, quickly follow up on any action plan submitted to you by Oracle Support. The support engineer assigned to your Service Request will be able to move the issue forward more aggressively when they have the needed information. This is crucial in resolving your issues in a timely manner. Be thorough. If there are five questions in the action plan, make sure you provide an answer for all five questions in one response, rather than trickling them in one at a time. This will allow the engineer to look at all of the information as a whole and to avoid multiple trips to your SR, saving valuable time and getting you a resolution sooner. Be your own advocate! You know your situation best; make sure Oracle Support understands both how and why this issue is important to you and your company. Use the escalation process if you're concerned that your SR isn't going the right direction, the right pace, or through the right person. Don't wait until you're frustrated and angry. An escalation is as simple as a quick conversation on the phone and can be amazingly effective in getting your issues back on track. The support manager you speak with is empowered to make any needed changes. Be our partner. You can make your support experience better. When your SR has been resolved, you may receive a survey request. This is intended to get your feedback about how your SR went and what we can do to improve your overall support experience. Oracle Support is here to help you. Our goal with any Service Request is to provide the best possible solution as quickly as possible. With your help, we’ll be able to do this with your Service Request too.  

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  • Webcast On-Demand: Building Java EE Apps That Scale

    - by jeckels
    With some awesome work by one of our architects, Randy Stafford, we recently completed a webcast on scaling Java EE apps efficiently. Did you miss it? No problem. We have a replay available on-demand for you. Just hit the '+' sign drop-down for access.Topics include: Domain object caching Service response caching Session state caching JSR-107 HotCache and more! Further, we had several interesting questions asked by our audience, and we thought we'd share a sampling of those here for you - just in case you had the same queries yourself. Enjoy! What is the largest Coherence deployment out there? We have seen deployments with over 500 JVMs in the Coherence cluster, and deployments with over 1000 JVMs using the Coherence jar file, in one system. On the management side there is an ecosystem of monitoring tools from Oracle and third parties with dashboards graphing values from Coherence's JMX instrumentation. For lifecycle management we have seen a lot of custom scripting over the years, but we've also integrated closely with WebLogic to leverage its management ecosystem for deploying Coherence-based applications and managing process life cycles. That integration introduces a new Java EE archive type, the Grid Archive or GAR, which embeds in an EAR and can be seen by a WAR in WebLogic. That integration also doesn't require any extra WebLogic licensing if Coherence is licensed. How is Coherence different from a NoSQL Database like MongoDB? Coherence can be considered a NoSQL technology. It pre-dates the NoSQL movement, having been first released in 2001 whereas the term "NoSQL" was coined in 2009. Coherence has a key-value data model primarily but can also be used for document data models. Coherence manages data in memory currently, though disk persistence is in a future release currently in beta testing. Where the data is managed yields a few differences from the most well-known NoSQL products: access latency is faster with Coherence, though well-known NoSQL databases can manage more data. Coherence also has features that well-known NoSQL database lack, such as grid computing, eventing, and data source integration. Finally Coherence has had 15 years of maturation and hardening from usage in mission-critical systems across a variety of industries, particularly financial services. Can I use Coherence for local caching? Yes, you get additional features beyond just a java.util.Map: you get expiration capabilities, size-limitation capabilities, eventing capabilites, etc. Are there APIs available for GoldenGate HotCache? It's mostly a black box. You configure it, and it just puts objects into your caches. However you can treat it as a glass box, and use Coherence event interceptors to enhance its behavior - and there are use cases for that. Are Coherence caches updated transactionally? Coherence provides several mechanisms for concurrency control. If a project insists on full-blown JTA / XA distributed transactions, Coherence caches can participate as resources. But nobody does that because it's a performance and scalability anti-pattern. At finer granularity, Coherence guarantees strict ordering of all operations (reads and writes) against a single cache key if the operations are done using Coherence's "EntryProcessor" feature. And Coherence has a unique feature called "partition-level transactions" which guarantees atomic writes of multiple cache entries (even in different caches) without requiring JTA / XA distributed transaction semantics.

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  • ORA-4031 Troubleshooting Tool ???

    - by Takeyoshi Sasaki
    ORA-4031 ???????????????????? SGA ????????????(??????)??????????????????????????????????????????????????? ORA-4031 ??????????????????? ORA-4031 Troubleshooting Tool ??????????? ORA-4031 Troubleshooting Tool ?? ORA-4031 Troubleshooting Tool ? ORA-4031 ????????? ORA-4031 ???????????????????????????????????WEB????????????????????????????????My Oracle Support ??????????????????????? ORA-4031 ??????????????????????????????ORA-4031 ?????????????????????????????? ORA-4031 Troubleshooting Tool ???????? My Oracle Support ?????? Diagnostic Tools Catalog ??  ORA-4031 Troubleshooting Tool ???????????????? ORA-4031 Troubleshooting Tool ??????????????? ORA-4031 Troubleshooting Tool ????? ???2??????????????? ORA-4031 ?????????????????????????????ORA-4031 Troubleshooting Tool ????????????????????????????????????????ORA-4031 ???????????????????? ??????????????? ORA-4031???????????? ????????????? ORA-4031 ?????? AWR???????????????????????????????????????????????????????????? ????·???????·???????????? ORA-4031 ?????????? ????????? SR ?????????????????????????? [ADR] ????·??????·?????????? [10g ???] AWR?????(STATSPACK????)???? ?????????? ORA-4031 ????????????????????????????????????????????? ORA-4031 ?????????????? ORA-4031 ??????1?1??????????? ORA-4031 Troubleshooting Tool ???????????(??????????????)???????? ORA-4031 ????????? ???????????????????????????????????????????????? ??????????????????????????????????????1)High Session_Cached_Cursor Setting Causing Excessive Consumption of Shared Pool???SESSION_CACHED_CURSOR ??????????????????????????????????????????????2)Insufficient SGA Free Memory at StartupThis issue could occur if in the init.ora parameters of your Alert log, (shared_pool_size + large_pool_size + java_pool_size + db_keep_cache_size + streams_pool_size + db_cache_size) / sga_target is greater than 90%.????????????????????????? ?????????????? shared_pool_size, large_pool_size, java_pool_size, db_keep_cache_size, streams_pool_size, db_cache_size ????? /sga_target ??? 90% ??????????????????sga_target ??? memory_target ??????????????????????????????????????????????????????????????????? shared_pool_size ???????????????????????????????????????????????????????????????????????(?????????)? sga_target ????????????????????????????????????????????????????????????? ?????????????????????????????????????????????1)In your Alert log,* Look for parameters under "System parameters with non-default values:". If session_cached_cursor * 2000 / shared_pool_size is greater than 10%, then session_cached_cursors are consuming significant shared_pool_size.??? ????????????? "System parameters with non-default values:" ????  session_cached_cursor * 2000 ??? shared_pool_size ? 10% ???????????????????????? ???2) In your Alert log, SGA Utilization (Sum of shared_pool_size, large_pool_size, java_pool_size, db_keep_cache_size, streams_pool_size and db_cache_size over sga_target) is 99%, which might be too high. ??? shared_pool_size, large_pool_size, java_pool_size, db_keep_cache_size, streams_pool_size and db_cache_size ???? sga_target ? 99% ???????????????????? ?????????????????????????????? My Oracle Support ??????????????????????????1)Decrease the parameter SESSION_CACHED_CURSORSSESSION_CACHED_CURSORS ???????????????????????2)Reduce the minimum values for the dynamic SGA components to allow memory manager to make changes as neededSGA ?????????????????(???)?????????????????? 2????????????????????? ORA-4031 Trobuleshooting Tool ????????????????????????????????????????? ORA-4031 Troubleshooting Tool ?????? ORA-4031 ??????????????????????ORA-4031 Troubleshooting Tool ???????????????????????????????????????????????????????ORA-4031 ????????????????????????????ORA-4031 ??????????????? ORA-4031 Troubleshooting Tool ?????????

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  • .NET Oracle Provider: Why will my stored proc not work?

    - by Matt
    I am using the Oracle .NET Provider and am calling a stored procedure in a package. The message I get back is "Wrong number or types in call". I have ensured that the order in which the parameters are being added are in the correct order and I have gone over the OracleDbType's thoroughly though I suspect that is where my problem is. Here is the code-behind: //setup intial stuff, connection and command string msg = string.Empty; string oraConnString = ConfigurationManager.ConnectionStrings["OracleServer"].ConnectionString; OracleConnection oraConn = new OracleConnection(oraConnString); OracleCommand oraCmd = new OracleCommand("PK_MOVEMENT.INSERT_REC", oraConn); oraCmd.CommandType = CommandType.StoredProcedure; try { //iterate the array //grab 3 items at a time and do db insert, continue until all items are gone. Will always be divisible by 3. for (int i = 0; i < theData.Length; i += 3) { //3 items hardcoded for now string millCenter = "0010260510"; string movementType = "RECEIPT"; string feedCode = null; string userID = "GRIMMETTM"; string inventoryType = "INGREDIENT"; //set to FINISHED for feed stuff string movementDate = theData[i + 0]; string ingCode = System.Text.RegularExpressions.Regex.Match(theData[i + 1], @"^([0-9]*)").ToString(); string pounds = theData[i + 2].Replace(",", ""); //setup parameters OracleParameter p1 = new OracleParameter("A_MILL_CENTER", OracleDbType.NVarchar2, 10); p1.Direction = ParameterDirection.Input; p1.Value = millCenter; oraCmd.Parameters.Add(p1); OracleParameter p2 = new OracleParameter("A_INGREDIENT_CODE", OracleDbType.NVarchar2, 50); p2.Direction = ParameterDirection.Input; p2.Value = ingCode; oraCmd.Parameters.Add(p2); OracleParameter p3 = new OracleParameter("A_FEED_CODE", OracleDbType.NVarchar2, 30); p3.Direction = ParameterDirection.Input; p3.Value = feedCode; oraCmd.Parameters.Add(p3); OracleParameter p4 = new OracleParameter("A_MOVEMENT_TYPE", OracleDbType.NVarchar2, 10); p4.Direction = ParameterDirection.Input; p4.Value = movementType; oraCmd.Parameters.Add(p4); OracleParameter p5 = new OracleParameter("A_MOVEMENT_DATE", OracleDbType.NVarchar2, 10); p5.Direction = ParameterDirection.Input; p5.Value = movementDate; oraCmd.Parameters.Add(p5); OracleParameter p6 = new OracleParameter("A_MOVEMENT_QTY", OracleDbType.Int64, 12); p6.Direction = ParameterDirection.Input; p6.Value = pounds; oraCmd.Parameters.Add(p6); OracleParameter p7 = new OracleParameter("INVENTORY_TYPE", OracleDbType.NVarchar2, 10); p7.Direction = ParameterDirection.Input; p7.Value = inventoryType; oraCmd.Parameters.Add(p7); OracleParameter p8 = new OracleParameter("A_CREATE_USERID", OracleDbType.NVarchar2, 20); p8.Direction = ParameterDirection.Input; p8.Value = userID; oraCmd.Parameters.Add(p8); OracleParameter p9 = new OracleParameter("A_RETURN_VALUE", OracleDbType.Int32, 10); p9.Direction = ParameterDirection.Output; oraCmd.Parameters.Add(p9); //open and execute oraConn.Open(); oraCmd.ExecuteNonQuery(); oraConn.Close(); } } catch (OracleException oraEx) { msg = "An error has occured in the database: " + oraEx.ToString(); } catch (Exception ex) { msg = "An error has occured: " + ex.ToString(); } finally { //close connection oraConn.Close(); } return msg;

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  • Initial Cisco ASA 5510 Config

    - by Brendan ODonnell
    Fair warning, I'm a but of a noob so please bear with me. I'm trying to set up a new ASA 5510. I have a pretty simple set up with one /24 on the inside NATed to a DHCP address on the outside. Everything on the inside works and I can ping the outside interface from external devices. No matter what I do I can't get anything internal to route across the border to the outside and back. To try and eliminate ACL issues as a possibility I added permit any any rules to the incoming access lists on the inside and outside interfaces. I'd appreciate any help I can get. Here's the sh run. : Saved : ASA Version 8.4(3) ! hostname gateway domain-name xxx.local enable password xxx encrypted passwd xxx encrypted names ! interface Ethernet0/0 nameif outside security-level 0 ip address dhcp setroute ! interface Ethernet0/1 nameif inside security-level 100 ip address 10.x.x.x 255.255.255.0 ! interface Ethernet0/2 shutdown no nameif no security-level no ip address ! interface Ethernet0/3 shutdown no nameif no security-level no ip address ! interface Management0/0 nameif management security-level 100 ip address 192.168.1.1 255.255.255.0 management-only ! ftp mode passive dns domain-lookup inside dns server-group DefaultDNS name-server 10.x.x.x domain-name xxx.local same-security-traffic permit inter-interface same-security-traffic permit intra-interface object network inside-network subnet 10.x.x.x 255.255.255.0 object-group protocol TCPUDP protocol-object udp protocol-object tcp access-list outside_access_in extended permit ip any any access-list inside_access_in extended permit ip any any pager lines 24 logging enable logging buffered informational logging asdm informational mtu management 1500 mtu inside 1500 mtu outside 1500 no failover icmp unreachable rate-limit 1 burst-size 1 icmp permit any inside icmp permit any outside no asdm history enable arp timeout 14400 ! object network inside-network nat (any,outside) dynamic interface access-group inside_access_in in interface inside access-group outside_access_in in interface outside timeout xlate 3:00:00 timeout pat-xlate 0:00:30 timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02 timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00 timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00 timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute timeout tcp-proxy-reassembly 0:01:00 timeout floating-conn 0:00:00 dynamic-access-policy-record DfltAccessPolicy user-identity default-domain LOCAL aaa authentication ssh console LOCAL aaa authentication http console LOCAL http server enable http 192.168.1.0 255.255.255.0 management http 10.x.x.x 255.255.255.0 inside http authentication-certificate management http authentication-certificate inside no snmp-server location no snmp-server contact snmp-server enable traps snmp authentication linkup linkdown coldstart warmstart telnet timeout 5 ssh 192.168.1.0 255.255.255.0 management ssh 10.x.x.x 255.255.255.0 inside ssh timeout 5 ssh version 2 console timeout 0 dhcp-client client-id interface outside dhcpd address 192.168.1.2-192.168.1.254 management dhcpd enable management ! threat-detection basic-threat threat-detection statistics access-list no threat-detection statistics tcp-intercept webvpn username xxx password xxx encrypted ! class-map inspection_default match default-inspection-traffic ! ! policy-map type inspect dns preset_dns_map parameters message-length maximum client auto message-length maximum 512 policy-map global_policy class inspection_default inspect dns preset_dns_map inspect ftp inspect h323 h225 inspect h323 ras inspect rsh inspect rtsp inspect esmtp inspect sqlnet inspect skinny inspect sunrpc inspect xdmcp inspect sip inspect netbios inspect tftp inspect ip-options inspect icmp ! service-policy global_policy global prompt hostname context no call-home reporting anonymous Cryptochecksum:fe19874e18fe7107948eb0ada6240bc2 : end no asdm history enable

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  • Tomcat dying silently on regular basis

    - by Hendrik
    My tomcat (6.0.32, Java Sun 1.6.0_22-b04 on Ubuntu 10.04) keeps crashing multiple times daily without any specific output in catalina.out. This usually happens on high load (see top output). Update: The pid-file is properly removed when this happens. Update 2: No CATALINA_OPTS set, _JAVA_OPTS are: export _JAVA_OPTIONS="-Xms128m -Xmx1024m -XX:MaxPermSize=512m \ -XX:MinHeapFreeRatio=20 \ -XX:MaxHeapFreeRatio=40 \ -XX:NewSize=10m \ -XX:MaxNewSize=10m \ -XX:SurvivorRatio=6 \ -XX:TargetSurvivorRatio=80 \ -XX:+CMSClassUnloadingEnabled \ -Djava.awt.headless=true \ -Dcom.sun.management.jmxremote \ -Dcom.sun.management.jmxremote.port=37331 \ -Dcom.sun.management.jmxremote.ssl=false \ -Dcom.sun.management.jmxremote.authenticate=true \ -Djava.rmi.server.hostname=(myhostname) \ -Dcom.sun.management.jmxremote.password.file=/etc/java-6-sun/management/jmxremote.password \ -Dcom.sun.management.jmxremote.access.file=/etc/java-6-sun/management/jmxremote.access" Top: top - 12:40:03 up 9 days, 12:15, 3 users, load average: 30.00, 22.39, 21.91 Tasks: 89 total, 4 running, 85 sleeping, 0 stopped, 0 zombie Cpu(s): 53.2%us, 9.7%sy, 0.0%ni, 34.7%id, 1.5%wa, 0.0%hi, 0.8%si, 0.0%st Mem: 4194304k total, 3311304k used, 883000k free, 0k buffers Swap: 4194304k total, 0k used, 4194304k free, 0k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 25850 tomcat6 20 0 1981m 1.2g 11m S 161 29.6 11:41.56 java 12632 mysql 20 0 393m 97m 4452 S 141 2.4 1690:05 mysqld 14932 nobody 20 0 253m 44m 9152 R 56 1.1 3:26.57 php-cgi 7011 nobody 20 0 241m 31m 9124 S 30 0.8 1:35.96 php-cgi 10093 nobody 20 0 228m 18m 8520 S 25 0.5 2:29.97 php-cgi 27071 nobody 20 0 237m 28m 8640 S 11 0.7 3:13.72 php-cgi 3306 nobody 20 0 227m 16m 6736 R 7 0.4 2:29.83 php-cgi 7756 nobody 20 0 261m 58m 15m R 5 1.4 2:22.33 php-cgi 7129 www-data 20 0 3646m 7228 1896 S 2 0.2 0:36.65 nginx 2657 nobody 20 0 228m 18m 8540 S 1 0.5 1:59.51 php-cgi 7131 www-data 20 0 3645m 6464 1960 S 1 0.2 0:34.13 nginx 7140 www-data 20 0 3652m 12m 1896 S 1 0.3 0:35.80 nginx 619 nobody 20 0 231m 29m 15m S 0 0.7 2:33.46 php-cgi 16552 nobody 20 0 250m 41m 8784 S 0 1.0 2:48.12 php-cgi 17134 nobody 20 0 239m 37m 16m S 0 0.9 2:32.86 php-cgi 21004 nobody 20 0 243m 34m 8700 S 0 0.8 1:19.85 php-cgi 26105 root 20 0 19220 1392 1060 R 0 0.0 0:00.82 top 32430 nobody 20 0 256m 47m 9196 S 0 1.2 2:19.01 php-cgi 314 nobody 20 0 256m 47m 8804 S 0 1.1 1:46.00 php-cgi 2111 nobody 20 0 253m 44m 9196 S 0 1.1 3:01.14 php-cgi 2142 root 20 0 26452 2564 868 S 0 0.1 0:00.56 screen 2144 root 20 0 19484 2012 1368 S 0 0.0 0:00.00 bash 2333 nobody 20 0 249m 41m 9160 S 0 1.0 1:10.33 php-cgi 2552 root 20 0 19484 2260 1620 S 0 0.1 0:00.01 bash 2587 nobody 20 0 258m 49m 9192 S 0 1.2 2:04.50 php-cgi 2684 root 20 0 4092 652 540 S 0 0.0 0:00.00 xvfb-run 2696 root 20 0 60720 13m 2352 S 0 0.3 0:09.12 Xvfb 2759 root 20 0 617m 12m 4676 S 0 0.3 0:00.66 node 3514 nobody 20 0 270m 61m 9216 S 0 1.5 3:13.69 php-cgi 5270 root 20 0 25164 1324 1036 S 0 0.0 0:00.01 screen 5402 nobody 20 0 227m 16m 8032 S 0 0.4 1:33.61 php-cgi 5765 root 20 0 81180 3820 3028 S 0 0.1 0:00.31 sshd 5798 nobody 20 0 242m 32m 9124 S 0 0.8 1:52.08 php-cgi 5856 root 20 0 19496 2292 1636 S 0 0.1 0:00.03 bash 6442 root 20 0 62332 20m 1960 S 0 0.5 0:30.58 mrtg 7082 root 20 0 88992 1916 1636 S 0 0.0 0:00.00 PassengerWatchd I can't find any concrete reason for it, no Exceptions or messages of a shutdown in catalina.out (and no other logs in tomcat's log dir). I can start up the service and it will run for a few days or just minutes before dying again. Is there somewhere else i could look for output? Could the kernel start killing threads due to a lack of ressources and by that bring the VM down?

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  • ATG Live Webcast Event - EBS 12 OAF Rich UI Enhancements

    - by Bill Sawyer
    The E-Business Suite Applications Technology Group (ATG) participates in several conferences a year, including Oracle OpenWorld in San Francisco and OAUG/Collaborate.   We announce new releases, roadmaps, updates, and other news at these events.  These events are exciting, drawing thousands of attendees, but it's clear that only a fraction of our EBS users are able to participate. We touch upon many of the same announcements here on this blog, but a blog article is necessarily different than an hour-long conference session.  We're very interested in offering more in-depth technical content and the chance to interact directly with senior ATG Development staff.  New ATG Live Webcast series -- free of charge As part of that initiative, I'm very pleased to announce that we're launching a new series of free ATG Live Webcasts jointly with Oracle University.  Our goal is to provide solid, authoritative coverage of some of the latest ATG technologies, broadcasting live from our development labs to you. Our first event is titled: The Latest E-Business Suite R12.x OA Framework Rich User Interface Enhancements This live one-hour webcast will offer a comprehensive review of the latest user interface enhancements and updates to OA Framework in EBS 12. Developers will get a detailed look at new features designed to enhance usability, offer more capabilities for personalization and extensions, and support the development and use of dashboards and web services. Topics will include new rich user interface (UI) capabilities such as: 

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  • How do I create statistics to make ‘small’ objects appear ‘large’ to the Optmizer?

    - by Maria Colgan
    I recently spoke with a customer who has a development environment that is a tiny fraction of the size of their production environment. His team has been tasked with identifying problem SQL statements in this development environment before new code is released into production. The problem is the objects in the development environment are so small, the execution plans selected in the development environment rarely reflects what actually happens in production. To ensure the development environment accurately reflects production, in the eyes of the Optimizer, the statistics used in the development environment must be the same as the statistics used in production. This can be achieved by exporting the statistics from production and import them into the development environment. Even though the underlying objects are a fraction of the size of production, the Optimizer will see them as the same size and treat them the same way as it would in production. Below are the necessary steps to achieve this in their environment. I am using the SH sample schema as the application schema who's statistics we want to move from production to development. Step 1. Create a staging table, in the production environment, where the statistics can be stored Step 2. Export the statistics for the application schema, from the data dictionary in production, into the staging table Step 3. Create an Oracle directory on the production system where the export of the staging table will reside and grant the SH user the necessary privileges on it. Step 4. Export the staging table from production using data pump export Step 5. Copy the dump file containing the stating table from production to development Step 6. Create an Oracle directory on the development system where the export of the staging table resides and grant the SH user the necessary privileges on it.  Step 7. Import the staging table into the development environment using data pump import Step 8. Import the statistics from the staging table into the dictionary in the development environment. You can get a copy of the script I used to generate this post here. +Maria Colgan

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  • Catch up with ‘In Touch’ on-demand

    - by rituchhibber
    We had another fantastic live broadcast of the ‘In Touch’ PartnerCast last week which covered a range of topics, updates and answered your questions live on air. The cast started with host David Callaghan, Senior Vice President EMEA Alliances and Channels, updating us on the Rebate programme and focussed on the benefits this system offers. We were then introduced to Will O’Brien, VP Alliances & Channels, UK & Ireland, and Markus Reischl, Senior Director and Sales Leader EMEA Strategic Alliances who discussed the headlines from Oracle OpenWorld from their point of view. Monia Bosetti sent in a video report discussing LMS and how this affects SI’s, which sparked studio conversation betweeen the guests and got you talking at your desks too! David also had the chance to talk with Platinmun Partner Uptime Technology, who shared their best practice and exmaples of working with Oracle to achieve great results. The studio team ended the cast answering your questions live, which had some interesting results! Like the sound of this cast? You can watch on-demand here: Make sure you keep up to date with the ‘In Touch’ series by visiting the website here.

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  • Ügyfelek elégedettsége

    - by Lajos Sárecz
    Tegnap az indexen olvastam egy érdekes cikket arról, hogy ma már idehaza is egyre tudatosabban viselkednek a fogyasztók az IFUA Horváth & Partners felmérése szerint. Például bankok esetében ha jobb ajánlat van a konkurenciánál, akkor máris átviszik a pénzüket. Fentirol egybol beugrott, hogy az Oracle Real User Experience Insight (RUEI) termékünk esetében készült Gartner és ResponseTek közös felmérés is hasonló megfigyelésre épít, csak épp az online, webes rendszerek esetében. Így például ha maradunk a banki példánál, akkor mondjuk egy netbank rendszer elégedetlen felhasználóit is könnyen elveszíthetjük. A felmérés alapján az összes ügyfél kb. 10%-át veszíthetjük el, ami az összes problémát tapasztaló felhasználónak közel a fele! Ezidáig mindig óvatosan kezeltem a fenti ábrát, hiszen nem voltam biztos abban a magyar vásárlók is kelloen tudatosak. Az IFUA felmérése alapján azonban bátrabban állíthatom, hogy a ResponseTek felmérés nagyságrendileg hasonló eredményt hozna Magyarországon is. Így érdemes lehet megfontolni bármely olyan cégnek a valós végfelhasználók hatékony monitorozását, amely forgalmának és bevételeinek jelentos részét webes felületen realizálja. Az Oracle RUEI terméke mindezt úgy teszi, hogy a hálózati protokollt elemzi. Ezáltal rendkívül gyorsan bevezetheto, nem igényel beavatkozást a már muködo alkalmazásokba és a valós felhasználói aktivitást teljes mértékben képes monitorozni. Igény esetén magam is szívesen segítek a szoftver kipróbálásában, saját környezetben történo tesztelésében.

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  • Java Spotlight Episode 99: Daniel Blaukopf on JavaFX for Embedded Systems

    - by Roger Brinkley
    Interview with  Daniel Blaukopf on JavaFX for Embedded Systems Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News Top 5 Reasons to go to JavaOne 5. Chance to see the future of Java Technical Keynotes and sessions The pavillion The new Embedded@JavaOne conference 4. The meetings outside the scope of the conference Top 10 Reasons to Attend the Oracle Appreciation Event GlassFish Community Event at JavaOne 2012 Sundays User Group Forum 3. It’s like drinking from firehose Less keynotes more sessions - 20% more 60% of the talks are external to HOLs Tutorials OracleJava University classes on Sunday - Top Five Reasons You Should Attend Java University at JavaOne 2. Students are free 1. It’s not what you see it’s who you will meet Events Sep 10-15, IMTS 2012 Conference,  Chicago Sep 12,  The Coming M2M Revolution: Critical Issues for End-to-End Software and Systems Development,  Webinar Sep 30-Oct 4, JavaONE, San Francisco Oct 3-4, Java Embedded @ JavaONE, San Francisco Oct 15-17, JAX London Oct 30-Nov 1, Arm TechCon, Santa Clara Oct 22-23, Freescale Technology Forum - Japan, Tokyo Oct 31, JFall, Netherlands Nov 2-3, JMagreb, Morocco Nov 13-17, Devoxx, Belgium Feature InterviewDaniel Blaukopf is the Embedded Java Client Architect at Oracle, working on JavaFX. Daniel's focus in his 14 years in the Java organization has been mobile and embedded devices, including working with device manufacturers to port and tune all levels of the Java stack to their hardware and software environments. Daniel's particular interests are: graphics, performance optimization and functional programming.

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  • Additional options in MDL

    - by Jane Zhang
        The Metadata Loader(MDL) enables you to populate a new repository as well as transfer, update, or restore a backup of existing repository metadata. It consists of two utilities: metadata export and metadata import. The export utility extracts metadata objects from a repository and writes the information into a file. The import utility reads the metadata information from an exported file and inserts the metadata objects into a repository.      While the Design Client provides an intuitive UI that helps you perform the most commonly used export and import tasks, OMBPlus scripting enables you to specify some additional options, and manage a control file that allows you to perform more specialized export and import tasks. Is it possible to utilize these options in MDL from Design Client? This article will tell you how to achieve it.      A property file named mdl.properties is used to configure the additional options. It stores options in name/value pairs. This file can be created and placed under the directory <owb installation path>/owb/bin/admin/. Below we will introduce the options that can be specified in the mdl.properties file. 1. DEFAULTDIRECTORY     When we open a Metadata Export/Import dialog in Design Client, a default directory is provided for MDL file and log file. For MDL Export, the default directory is <owb installation path>/owb/bin/. As for MDL Import, the default directory is <owb installation path>/owb/mdl/. It may not be the one you would want to use as a default. You can specify the option DEFAULTDIRECTORY in the mdl.properties file to set your own default directory for MDL Export/Import, for example, DEFAULTDIRECOTRY=/tmp/     In this example, the default directory is set to /tmp/. Be sure the value ends with a file separator since it represents a directory. In Windows, the file separator is “\”. In linux, the file separator is “/”. 2. MDLTRACEFILE     Sometimes we would like to trace the whole process of MDL Export/Import, and get detailed information about operations to help developers or supports troubleshooting. To turn on MDL trace, set the option MDLTRACEFILE in the mdl.properties file. MDLTRACEFILE=/tmp/mdl.trc    The right side of the equals sign is to specify the name of the file for MDL trace information to be written. If no path is specified, the file will be placed under directory <owb installation path>/owb/bin/admin/. However, the trace file may be large if the MDL file contains a large number of metadata objects, so please use this option sparingly. 3. CONTROLFILE       We can use a control file to specify how objects are imported or exported. We can set an option called CONTROLFILE in the mdl.properties file, so the control file can also be utilized in Design Client, for example, CONTROLFILE=/tmp/mdl_control_file.ctl     The control file stores options in name/value pairs. When using control file, be sure the file exists, otherwise an exception java.lang.Exception: CNV0002-0031(ERROR): Cannot find specified file will be thrown out during MDL Export/Import.      Next we will introduce some options specified in control file. ZIPFILEFORMAT     By default, MDL exports objects into a zip format file. This zip file has an .mdl extension and contains two files. For example, you export the repository metadata into a file called projects.mdl. When you unzip this MDL file, you obtain two files. The file projects.mdx contains the repository objects. The file mdlcatalog.xml contains internal information about the MDL XML file. Another choice is to combine these two files into one unzip text format file when doing MDL exporting.    In OMBPlus command related to MDL, there is an option called FILE_FORMAT which is used to specify the file format for the exported file. Its acceptable values are ZIP or TEXT. When the value TEXT is selected, the exported file is in text format, for example, OMBEXPORT MDL_FILE '/tmp/options_file_format_test.mdl' FILE_FORMAT TEXT FROM PROJECT 'MY_PROJECT'    How to achieve this via Design Client when doing an MDL exporting? Here we have another option called ZIPFILEFORMAT which has the same function as the FILE_FORMAT. The difference is the acceptable values for ZIPFILEFORMAT are Y or N. When the value is set to N, the exported file is in text format, otherwise it is in zip file format. LOGMESSAGELEVEL     Whenever you export or import repository metadata, MDL writes diagnostic and statistical information to a log file. Their are 3 types of status messages: Informational, Warning and Error. By default, the log file includes all types of message. Sometimes, user may only care about one type of messages, for example, they would like only error messages written to the log file. In order to achieve this, we can set an option called LOGMESSAGELEVEL in control file. The acceptable values for LOGMESSAGELEVEL are ALL, WARNING and ERROR. ALL: If the option LOGMESSAGELEVEL is set to ALL, all types of messages (Informational, Warning and Error) will be written into the log file. WARNING: If the option LOGMESSAGELEVEL is set to WARNING, only warning messages will be written into log file. ERROR: If the option LOGMESSAGELEVEL is set to ERROR, only error messages will be written into log file. UPDATEPROJECTATTRIBUTES, UPDATEMODULEATTRIBUTES      These two options are used to decide whether updating the attributes of projects/modules. The options work when projects/modules being imported already exist in repository and we use update metadata mode or replace metadata mode to do the MDL import. The acceptable values for these two options are Y or N. If the value is set to Y, the attributes of projects/modules will be updated, otherwise not.      Next, let’s give an example to see how these options take effect in MDL. 1. First of all, create the property file mdl.properties under the directory <owb installation path>/owb/bin/admin/. 2. Specify the options in the mdl.properties file, see the following screenshot. 3. Create the control file mdl_control_file.ctl under the directory /tmp/. Set the following options in control file. 4. Log into the OWB Design Client. 5. Create an Oracle module named ORA_MOD_1 under the project MY_PROJECT, then export the project MY_PROJECT into file my_project.mdl. 6. Check the trace file mdl.trc under the directory /tmp/. In this file, we can see very detail information for the above export task. 7. Check the exported MDL file. The file my_project.mdl is in text format. Opening the file, you can see the content of the file directly. It concats the file my_project.mdx and mdlcatalog.xml. 8. Modify the project MY_PROJECT and Oracle module ORA_MOD_1, add descriptions for them separately. Delete the location created in step 5. 9. Import the MDL file my_project.mdl. From the Metadata Import dialog, we can see the default directory for MDL file and log file has been changed to /tmp/. Here we use update metadata mode, match by names to do the importing. 10. After importing, check the description of the project MY_PROJECT, we can see the description is still there. But the description of the Oracle module ORA_MOD_1 has gone. That because we set the option UPDATEPROJECTATTRIBUTES to N, and set the option UPDATEMODULEATTRIBUTES to Y. 11. Check the log file, the log file only contains warning messages and the log message level is set to WARNING.      For more details about the 3 types of status messages, see Oracle® Warehouse Builder Installation and Administration Guide11g Release 2.

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  • Looking ahead at 2011-with Paul Greenberg

    - by divya.malik
    It is almost the end of 2010, rather unbelievable how fast this year has gone by. It is always interesting to read what our CRM gurus have to say about the coming year. So here is CRM luminary, Paul Greenberg’s  forecast for 2011. Mobile CRM growth accelerates. CRM and “Social” companies continue to integrate their capabilities as a few suites begin to emerge. Social “rankings”, as a measure of customer engagement, will become a standard public measure. Analytics exhibits the most significant growth of any area with Customer Insight apps leading the way. Marketing apps mature with social marketing becoming an integral part of the application offering. Customer service begins to redefine itself with greater emphasis on service communities, web self-service and customer knowledge capture. Knowledge management replaces enterprise content management as a core requirement for large businesses. Customer experience reasserts itself loudly as the core of CRM and SCRM - This one is kind of a no-brainer in a way. Co-creation and customer driven product innovation becomes more than just an advanced idea. Microsoft Azure emerges as a true cloud provider at the level of Amazon as cloud computing considers its rise to becoming a primary technology infrastructure. Application marketplaces will become commonplace as companies look to platform providers to fill ecosystem needs, not just CRM. I do encourage you to read the details of his forecasts, that are split into two blog posts. For Part I click here and for Part II, click here. Technorati Tags: oracle,siebel CRM,scrm,paul greenberg

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  • What's the value of a Facebook fan?

    - by David Dorf
    In his blog posting titled "Why Each Facebook Fan Is Worth $2,000 to J. Crew," Joe Skorupa lays out a simplistic calculation for assigning a value to social media efforts within Facebook. While I don't believe the metric, at least its a metric that can be applied consistently. Trying to explain the ROI to management to start a program, then benchmarking to show progress isn't straightforward at all. Social media isn't really mature enough to have hard-and-fast rules around valuation (yet). When I'm asked by retailers how to measure social media efforts, I usually fess-up and say I can't show an ROI but the investment is so low you might was well take a risk. Intuitively, it just seems like a good way to interact with consumers, and since your competition is doing it, you better do it as well. Vitrue, a social media management company, has calculated a fan as being worth $3.60 per year based on impressions generated in Facebook's news feed. That means a fan base of 1 million translates into at least $3.6 million in equivalent media over a year. Don't believe that number either? Fine, Vitrue now has a tool that let's you adjust the earned media value of a fan. Jump over to http://evaluator.vitrue.com/ and enter your brand's Facebook URL to get an assessment of the current value and potential value. For fun, I compared Abercrombie & Fitch (1,077,480 fans), Gap (567,772 fans), and Wet Seal (294,479 fans). The image below shows the results assuming the default $5 earned media value for a fan. The calculation is more complicated than just counting fans. It also accounts for postings and comments. Its possible for a brand with fewer fans to have a higher value based on frequency and relevancy of posts. The tool gathers data via the Social Graph API for the past 30 days of activity. I'm not sure this tool assigns the correct value either, but hey, its a great start.

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  • Full-text indexing? You must read this

    - by Kyle Hatlestad
    For those of you who may have missed it, Peter Flies, Principal Technical Support Engineer for WebCenter Content, gave an excellent webcast on database searching and indexing in WebCenter Content.  It's available for replay along with a download of the slidedeck.  Look for the one titled 'WebCenter Content: Database Searching and Indexing'. One of the items he led with...and concluded with...was a recommendation on optimizing your search collection if you are using full-text searching with the Oracle database.  This can greatly improve your search performance.  And this would apply to both Oracle Text Search and DATABASE.FULLTEXT search methods.  Peter describes how a collection can become fragmented over time as content is added, updated, and deleted.  Just like you should defragment your hard drive from time to time to get your files placed on the disk in the most optimal way, you should do the same for the search collection. And optimizing the collection is just a simple procedure call that can be scheduled to be run automatically.   [Read more] 

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  • Full-text indexing? You must read this

    - by Kyle Hatlestad
    For those of you who may have missed it, Peter Flies, Principal Technical Support Engineer for WebCenter Content, gave an excellent webcast on database searching and indexing in WebCenter Content.  It's available for replay along with a download of the slidedeck.  Look for the one titled 'WebCenter Content: Database Searching and Indexing'. One of the items he led with...and concluded with...was a recommendation on optimizing your search collection if you are using full-text searching with the Oracle database.  This can greatly improve your search performance.  And this would apply to both Oracle Text Search and DATABASE.FULLTEXT search methods.  Peter describes how a collection can become fragmented over time as content is added, updated, and deleted.  Just like you should defragment your hard drive from time to time to get your files placed on the disk in the most optimal way, you should do the same for the search collection. And optimizing the collection is just a simple procedure call that can be scheduled to be run automatically.   beginctx_ddl.optimize_index('FT_IDCTEXT1','FULL', parallel_degree =>'1');end; When I checked my own test instance, I found my collection had a row fragmentation of about 80% After running the optimization procedure, it went down to 0% The knowledgebase article On Index Fragmentation and Optimization When Using OracleTextSearch or DATABASE.FULLTEXT [ID 1087777.1] goes into detail on how to check your current index fragmentation, how to run the procedure, and then how to schedule the procedure to run automatically.  While the article mentions scheduling the job weekly, Peter says he now is recommending this be run daily, especially on more active systems. And just as a reminder, be sure to involve your DBA with your WebCenter Content implementation as you go to production and over time.  We recently had a customer complain of slow performance of the application when it was discovered the database was starving for memory.  So it's always helpful to keep a watchful eye on your database.

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  • When Do OS Questions Belong on Hardware Service Requests?

    - by Get Proactive Customer Adoption Team
    Untitled Document My Oracle Support—Logging an Operating System Service Request One of the concerns we hear from our customers with Premier Support for Systems is that they have difficulty logging a Service Request (SR) for an operating system issue. Because Premier Support for Systems includes support for the hardware and the associated operating system, you log any operating system issues through a hardware Service Request. To create a hardware Service Request, you enter the information into the Hardware tab of the Create Service Request screen, but to ensure that the hardware Service Request you enter is recognized and routed appropriately for an operating system issue, you need to change the product from your specific hardware to the operating system that the hardware is running. The example below shows you how to create a Service Request for the operating system when the support level is Premier Support for Systems. The key to success is remembering that the operating system coverage is part of the hardware support. To begin, from anywhere within My Oracle Support, click on the Create SR button as you would to log any SR: Enter your Problem Summary and the Problem Description Next, click on the Hardware tab. Enter the System Serial Number (in this case “12345”) and click on Validate Serial Number: Notice that the product name for the hardware indicates “Sunfire T2000 Server” with an option for a drop down List of Values. Click on the product drop down and choose the correct operating system from the list. In this case I have chosen “OpenSolaris Operating System” Next, you will need to enter the correct operating system version: At this point, you may proceed to complete and submit the Service Request. If your company has Premier Support for Systems, just remember that your operating system has coverage under the hardware it runs on, so start with a Hardware tab on the Service Request screen and change the product related information to reflect the operating system you need help with. Following these simple steps will ensure that the system assigns your Service Request to the right support team for an operating system issue and the support engineer can quickly begin working your issue.

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  • e-Seminars para Parceiros - Abril 2010

    - by Claudia Costa
    A equipa Alliances& Channels apresenta os novos e-Seminar para o mês de Abril. Para se inscrever nas formações que se encontram abaixo por favor utilize os links de registo indicados.   NOME DIA DURAÇÃO LOCAL Oracle IT Modernization Series: Migrating away from Sybase     15   09h00/1hora   On-line   Migrating to Database 11g value proposition     19   09h00/ 1hora   On-line   Upgrading to Database 11g value proposition     23   09h00/ 1hora   On-line   Oracle Content Management for PeopleSoft Overview   30   09h00/1hora   On-line       --------------------------------------------------------------------- Para mais informações por favor contacte: Melissa Lopes 214235194  

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  • Frank Buytendijk on Prahalad, Business Best Practices

    - by Bob Rhubart
      In his video on the questionable value of some business best practices, Frank Buytendijk mentions a recent HBR article by business guru C.K. Prahalad. I just learned that Prahalad passed away this past weekend at the age of 68. (Information Week obit) A couple of years ago I had the good fortune to attend Mr. Prahalad’s keynote address at a Gartner event.  He had an audience of software architects absolutely mesmerized as he discussed technology’s role in the changing nature of business competition.  The often dysfunctional relationship between IT and business has and will probably always be hot-button issue. But during Prahalad’s keynote,  there was a palpable sense that the largely technical audience was having some kind of breakthrough, that they had achieved a new level of understanding about the importance of the relationship between the two camps. Fortunately, Prahalad leaves behind a significant body of work that will remain a valuable resource as business and the technology that supports it continues to evolve. Technorati Tags: business best practices,enterprise architecture,prahalad,oracle del.icio.us Tags: business best practices,enterprise architecture,prahalad,oracle

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  • New Fusion CRM Webinars for Partners dates and subjects announced

    - by Richard Lefebvre
    New Fusion CRM Weekly webinars dates and subjects have been announced! Visit our microsite to find out the sessions to come and mark them in your agenda. The next session will take place Monday April the 2nd at 3pm GMT / 4pm CET and will address the Fusion CRM Sales Planning  In order to check the complete agenda and see login-details, please visit our dedicated microsite. How to join the dedicated microsite: Click on http://isdportal.oracle.com/isd_html/sf.htm Enter your Email Address in the corresponding field Enter fusion_crm in the “Access URL/Page Token” field Agenda: The list of sessions is published and will be regularly updated in the microsite. Duration: Each session lasts up to 60 minutes Webex: The respective webinar link and session ID are published in the microsite Audio:  The audio call details (telephone numbers by country, call number and password) is indicated in the microsite Slides: For your convenience, a pdf copy of each presentation will be stored in the microsite’s document section. We hope that this series of webcasts will be instrumental to your way of Fusion CRM business success!  For further information please contact me at [email protected]

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  • AIA - Server Topologien und Deployment

    - by Hans Viehmann
    Es gibt ein neues White Paper, in dem die verschiedenen Varianten von AIA Topologien ausführlich beschrieben sind. Die unterschiedlichen Möglichkeiten ergeben sich vor allem aus dem Betrieb mehrerer AIA Instanzen parallel (z.B. Aufteilung in Dev/Test/Prod, Aufteilung zur Lastverteilung, Zuordnung zu unterschiedlichen Geografien, ...). Weitere Variationsmöglichkeiten bietet die Verteilung der unterschiedlichen Bestandteile des DB-Schemas (AIA Metadaten, Cross-Referencing Daten, AIA Lifecycle Repository, JMS Schema, etc.). Und schließlich können auch verschiedene Topologien der SOA Laufzeitumgebung, wie beispielsweise SOA Cluster, unterstützt werden. Diese Varianten mit ihren typischen Einsatzfeldern werden in dem Dokument ebenso beschrieben, wie deren Umsetzung mit Hilfe des Installers.In einem zweiten Teil befasst sich das White Paper mit dem Deployment der AIA Artefakte in diese Topologien, und zwar insbesondere mit dem Tool-Support durch die "Project Lifecycle Workbench" und dem "AIA Installation Driver". Erstere ist eine neue Komponente in AIA 11gR1, die in der Lage ist, am Ende des Entwicklungszyklus Deployment Pläne zu generieren, während der ebenfalls neue "AIA Installation Driver" dann die Artefakte dann in die Zielumgebung überträgt.Das White Paper ist noch nicht auf oracle.com verfügbar und ist leider so umfangreich, dass es nicht auf auf blogs.oracle.com hochgeladen werden kann. Bei Interesse verschicke ich es aber gern per Mail.

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  • Solaris X86 64-bit Assembly Programming

    - by danx
    Solaris X86 64-bit Assembly Programming This is a simple example on writing, compiling, and debugging Solaris 64-bit x86 assembly language with a C program. This is also referred to as "AMD64" assembly. The term "AMD64" is used in an inclusive sense to refer to all X86 64-bit processors, whether AMD Opteron family or Intel 64 processor family. Both run Solaris x86. I'm keeping this example simple mainly to illustrate how everything comes together—compiler, assembler, linker, and debugger when using assembly language. The example I'm using here is a C program that calls an assembly language program passing a C string. The assembly language program takes the C string and calls printf() with it to print the string. AMD64 Register Usage But first let's review the use of AMD64 registers. AMD64 has several 64-bit registers, some special purpose (such as the stack pointer) and others general purpose. By convention, Solaris follows the AMD64 ABI in register usage, which is the same used by Linux, but different from Microsoft Windows in usage (such as which registers are used to pass parameters). This blog will only discuss conventions for Linux and Solaris. The following chart shows how AMD64 registers are used. The first six parameters to a function are passed through registers. If there's more than six parameters, parameter 7 and above are pushed on the stack before calling the function. The stack is also used to save temporary "stack" variables for use by a function. 64-bit Register Usage %rip Instruction Pointer points to the current instruction %rsp Stack Pointer %rbp Frame Pointer (saved stack pointer pointing to parameters on stack) %rdi Function Parameter 1 %rsi Function Parameter 2 %rdx Function Parameter 3 %rcx Function Parameter 4 %r8 Function Parameter 5 %r9 Function Parameter 6 %rax Function return value %r10, %r11 Temporary registers (need not be saved before used) %rbx, %r12, %r13, %r14, %r15 Temporary registers, but must be saved before use and restored before returning from the current function (usually with the push and pop instructions). 32-, 16-, and 8-bit registers To access the lower 32-, 16-, or 8-bits of a 64-bit register use the following: 64-bit register Least significant 32-bits Least significant 16-bits Least significant 8-bits %rax%eax%ax%al %rbx%ebx%bx%bl %rcx%ecx%cx%cl %rdx%edx%dx%dl %rsi%esi%si%sil %rdi%edi%di%axl %rbp%ebp%bp%bp %rsp%esp%sp%spl %r9%r9d%r9w%r9b %r10%r10d%r10w%r10b %r11%r11d%r11w%r11b %r12%r12d%r12w%r12b %r13%r13d%r13w%r13b %r14%r14d%r14w%r14b %r15%r15d%r15w%r15b %r16%r16d%r16w%r16b There's other registers present, such as the 64-bit %mm registers, 128-bit %xmm registers, 256-bit %ymm registers, and 512-bit %zmm registers. Except for %mm registers, these registers may not present on older AMD64 processors. Assembly Source The following is the source for a C program, helloas1.c, that calls an assembly function, hello_asm(). $ cat helloas1.c extern void hello_asm(char *s); int main(void) { hello_asm("Hello, World!"); } The assembly function called above, hello_asm(), is defined below. $ cat helloas2.s /* * helloas2.s * To build: * cc -m64 -o helloas2-cpp.s -D_ASM -E helloas2.s * cc -m64 -c -o helloas2.o helloas2-cpp.s */ #if defined(lint) || defined(__lint) /* ARGSUSED */ void hello_asm(char *s) { } #else /* lint */ #include <sys/asm_linkage.h> .extern printf ENTRY_NP(hello_asm) // Setup printf parameters on stack mov %rdi, %rsi // P2 (%rsi) is string variable lea .printf_string, %rdi // P1 (%rdi) is printf format string call printf ret SET_SIZE(hello_asm) // Read-only data .text .align 16 .type .printf_string, @object .printf_string: .ascii "The string is: %s.\n\0" #endif /* lint || __lint */ In the assembly source above, the C skeleton code under "#if defined(lint)" is optionally used for lint to check the interfaces with your C program--very useful to catch nasty interface bugs. The "asm_linkage.h" file includes some handy macros useful for assembly, such as ENTRY_NP(), used to define a program entry point, and SET_SIZE(), used to set the function size in the symbol table. The function hello_asm calls C function printf() by passing two parameters, Parameter 1 (P1) is a printf format string, and P2 is a string variable. The function begins by moving %rdi, which contains Parameter 1 (P1) passed hello_asm, to printf()'s P2, %rsi. Then it sets printf's P1, the format string, by loading the address the address of the format string in %rdi, P1. Finally it calls printf. After returning from printf, the hello_asm function returns itself. Larger, more complex assembly functions usually do more setup than the example above. If a function is returning a value, it would set %rax to the return value. Also, it's typical for a function to save the %rbp and %rsp registers of the calling function and to restore these registers before returning. %rsp contains the stack pointer and %rbp contains the frame pointer. Here is the typical function setup and return sequence for a function: ENTRY_NP(sample_assembly_function) push %rbp // save frame pointer on stack mov %rsp, %rbp // save stack pointer in frame pointer xor %rax, %r4ax // set function return value to 0. mov %rbp, %rsp // restore stack pointer pop %rbp // restore frame pointer ret // return to calling function SET_SIZE(sample_assembly_function) Compiling and Running Assembly Use the Solaris cc command to compile both C and assembly source, and to pre-process assembly source. You can also use GNU gcc instead of cc to compile, if you prefer. The "-m64" option tells the compiler to compile in 64-bit address mode (instead of 32-bit). $ cc -m64 -o helloas2-cpp.s -D_ASM -E helloas2.s $ cc -m64 -c -o helloas2.o helloas2-cpp.s $ cc -m64 -c helloas1.c $ cc -m64 -o hello-asm helloas1.o helloas2.o $ file hello-asm helloas1.o helloas2.o hello-asm: ELF 64-bit LSB executable AMD64 Version 1 [SSE FXSR FPU], dynamically linked, not stripped helloas1.o: ELF 64-bit LSB relocatable AMD64 Version 1 helloas2.o: ELF 64-bit LSB relocatable AMD64 Version 1 $ hello-asm The string is: Hello, World!. Debugging Assembly with MDB MDB is the Solaris system debugger. It can also be used to debug user programs, including assembly and C. The following example runs the above program, hello-asm, under control of the debugger. In the example below I load the program, set a breakpoint at the assembly function hello_asm, display the registers and the first parameter, step through the assembly function, and continue execution. $ mdb hello-asm # Start the debugger > hello_asm:b # Set a breakpoint > ::run # Run the program under the debugger mdb: stop at hello_asm mdb: target stopped at: hello_asm: movq %rdi,%rsi > $C # display function stack ffff80ffbffff6e0 hello_asm() ffff80ffbffff6f0 0x400adc() > $r # display registers %rax = 0x0000000000000000 %r8 = 0x0000000000000000 %rbx = 0xffff80ffbf7f8e70 %r9 = 0x0000000000000000 %rcx = 0x0000000000000000 %r10 = 0x0000000000000000 %rdx = 0xffff80ffbffff718 %r11 = 0xffff80ffbf537db8 %rsi = 0xffff80ffbffff708 %r12 = 0x0000000000000000 %rdi = 0x0000000000400cf8 %r13 = 0x0000000000000000 %r14 = 0x0000000000000000 %r15 = 0x0000000000000000 %cs = 0x0053 %fs = 0x0000 %gs = 0x0000 %ds = 0x0000 %es = 0x0000 %ss = 0x004b %rip = 0x0000000000400c70 hello_asm %rbp = 0xffff80ffbffff6e0 %rsp = 0xffff80ffbffff6c8 %rflags = 0x00000282 id=0 vip=0 vif=0 ac=0 vm=0 rf=0 nt=0 iopl=0x0 status=<of,df,IF,tf,SF,zf,af,pf,cf> %gsbase = 0x0000000000000000 %fsbase = 0xffff80ffbf782a40 %trapno = 0x3 %err = 0x0 > ::dis # disassemble the current instructions hello_asm: movq %rdi,%rsi hello_asm+3: leaq 0x400c90,%rdi hello_asm+0xb: call -0x220 <PLT:printf> hello_asm+0x10: ret 0x400c81: nop 0x400c85: nop 0x400c88: nop 0x400c8c: nop 0x400c90: pushq %rsp 0x400c91: pushq $0x74732065 0x400c96: jb +0x69 <0x400d01> > 0x0000000000400cf8/S # %rdi contains Parameter 1 0x400cf8: Hello, World! > [ # Step and execute 1 instruction mdb: target stopped at: hello_asm+3: leaq 0x400c90,%rdi > [ mdb: target stopped at: hello_asm+0xb: call -0x220 <PLT:printf> > [ The string is: Hello, World!. mdb: target stopped at: hello_asm+0x10: ret > [ mdb: target stopped at: main+0x19: movl $0x0,-0x4(%rbp) > :c # continue program execution mdb: target has terminated > $q # quit the MDB debugger $ In the example above, at the start of function hello_asm(), I display the stack contents with "$C", display the registers contents with "$r", then disassemble the current function with "::dis". The first function parameter, which is a C string, is passed by reference with the string address in %rdi (see the register usage chart above). The address is 0x400cf8, so I print the value of the string with the "/S" MDB command: "0x0000000000400cf8/S". I can also print the contents at an address in several other formats. Here's a few popular formats. For more, see the mdb(1) man page for details. address/S C string address/C ASCII character (1 byte) address/E unsigned decimal (8 bytes) address/U unsigned decimal (4 bytes) address/D signed decimal (4 bytes) address/J hexadecimal (8 bytes) address/X hexadecimal (4 bytes) address/B hexadecimal (1 bytes) address/K pointer in hexadecimal (4 or 8 bytes) address/I disassembled instruction Finally, I step through each machine instruction with the "[" command, which steps over functions. If I wanted to enter a function, I would use the "]" command. Then I continue program execution with ":c", which continues until the program terminates. MDB Basic Cheat Sheet Here's a brief cheat sheet of some of the more common MDB commands useful for assembly debugging. There's an entire set of macros and more powerful commands, especially some for debugging the Solaris kernel, but that's beyond the scope of this example. $C Display function stack with pointers $c Display function stack $e Display external function names $v Display non-zero variables and registers $r Display registers ::fpregs Display floating point (or "media" registers). Includes %st, %xmm, and %ymm registers. ::status Display program status ::run Run the program (followed by optional command line parameters) $q Quit the debugger address:b Set a breakpoint address:d Delete a breakpoint $b Display breakpoints :c Continue program execution after a breakpoint [ Step 1 instruction, but step over function calls ] Step 1 instruction address::dis Disassemble instructions at an address ::events Display events Further Information "Assembly Language Techniques for Oracle Solaris on x86 Platforms" by Paul Lowik (2004). Good tutorial on Solaris x86 optimization with assembly. The Solaris Operating System on x86 Platforms An excellent, detailed tutorial on X86 architecture, with Solaris specifics. By an ex-Sun employee, Frank Hofmann (2005). "AMD64 ABI Features", Solaris 64-bit Developer's Guide contains rules on data types and register usage for Intel 64/AMD64-class processors. (available at docs.oracle.com) Solaris X86 Assembly Language Reference Manual (available at docs.oracle.com) SPARC Assembly Language Reference Manual (available at docs.oracle.com) System V Application Binary Interface (2003) defines the AMD64 ABI for UNIX-class operating systems, including Solaris, Linux, and BSD. Google for it—the original website is gone. cc(1), gcc(1), and mdb(1) man pages.

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  • Transitioning to Transaction Base

    - by Glen McCallum
    I was actually hired at Oracle Health Sciences to work on the HTB application. Long story short, when HL7 version 3 was relatively new ... Canada made an initial sprint at adoption. Since then progress has slowed. I was part of that initial adoption and learned a lot about the Reference Information Model. At that time we worked mostly with CDA R2 Level 3 (fully coded/ structured xml) documents.HTB is a HL7 v3 RIM-based repository. Love it or hate it, the product is unique in the market place. One of the advantages is the flexibility of the model. You can aggregate information from literally any source system without any HTB data model modification and then use that data in a semantically meaningful way. That's extremely powerful.There is a minor speed bump getting up to speed with HL7 v3, there's no doubt about that. I believe that is why Oracle recruited me from Canada originally - so I could have a running start at HTB. In the near future I'm looking forward to an application deep dive with John Hatem.

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  • Get the Latest on MySQL Enterprise Edition

    - by monica.kumar
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mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst {mso-style-priority:34; mso-style-unhide:no; mso-style-qformat:yes; mso-style-type:export-only; margin-top:0in; margin-right:0in; margin-bottom:0in; margin-left:.5in; margin-bottom:.0001pt; mso-add-space:auto; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle {mso-style-priority:34; mso-style-unhide:no; mso-style-qformat:yes; mso-style-type:export-only; margin-top:0in; 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mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}.MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}.MsoPapDefault {mso-style-type:export-only; margin-bottom:10.0pt; line-height:115%;}@page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;}div.WordSection1 {page:WordSection1;} /* List Definitions */ @list l0 {mso-list-id:595597020; mso-list-type:hybrid; mso-list-template-ids:1001697690 67698689 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}@list l0:level1 {mso-level-number-format:bullet; mso-level-text:?; mso-level-tab-stop:none; mso-level-number-position:left; text-indent:-.25in; font-family:Symbol;}ol {margin-bottom:0in;}ul {margin-bottom:0in;}--Oracle just announced MySQL 5.5 Enterprise Edition. MySQL Enterprise Edition is a comprehensive subscription that includes:- MySQL Database- MySQL Enterprise Backup- MySQL Enterprise Monitor- MySQL Workbench- Oracle Premier Support; 24x7, WorldwideNew in this release is the addition of MySQL Enterprise Backup and MySQL Workbench along with enhancements in MySQL Enterprise Monitor. Recent integration with MyOracle Support allows MySQL customers to access the same support infrastructure used for Oracle Database customers. Joint MySQL and Oracle customers can experience faster problem resolution by using a common technical support interface. Supporting multiple operating systems, including Linux and Windows, MySQL Enterprise Edition can enable customers to achieve up to 90 percent TCO savingsover Microsoft SQL Server. See what Booking.com is saying:“With more than 50 million unique monthly visitors, performance and uptime are our first priorities,” said Bert Lindner, Senior Systems Architect, Booking.com. “The MySQL Enterprise Monitor is an essential tool to monitor, tune and manage our many MySQL instances. It allows us to zoom in quickly on the right areas, so we can spend our time and resources where it matters.” Read the press release for detailson technology enhancements.

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  • EclipseCon 2011

    - by Marcus Hirt
    I sadly could not make it to EclipseCon last year. It was sad for so many reasons, not the least being that Sweden during that part of the year is cold and dark. ;) This year, however, I will be contributing two talks: ---> HotRockit – What to Expect from Oracle’s Converged JVM Oracle is converging the HotSpot and JRockit JVMs to produce a "best of breed JVM". Internally the project is sometimes referred to as the HotRockit project. There is already a large influx of ideas and solutions provided by the JRockit JVM into the Open JDK. Examples of improvements include: Better monitoring and profiling Improved performance Better ergonomics This talk will discuss what to expect from the converged JVM over the next two years, and how this will benefit the Eclipse community. Production-time Problem Solving in Eclipse This session will look at some common problems and pitfalls in Java applications. The focus will be on non-invasive profiling and diagnostics of running production systems. Problems tackled will be: Excessive GC Finding hotspots and optimizing them Optimizing the choice of data structures Synchronization problems Finding out where exceptions are thrown Finding memory leaks All problems will be demonstrated and solved running both the bad-behaving applications and the tools to analyze them from within the Eclipse Java IDE. <--- I hope to meet you there!

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