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• Web deploy (msdeploy), syncing everything but sites and pools (but include siteDefaults)

  - by jishi

  Today I do the following to sync two webservers but skip all site configuration: msdeploy -verb:sync -source:webServer -dest:webServer,computerName=web25:8080 -skip:objectName=section,absolutePath=system.applicationHost/sites -skip:objectName=section,absolutePath=system.applicationHost/applicationPools However, this effectively also skip the siteDefaults, which I do like to sync (system.applicationHost/sites/siteDefaults) There doesn't seem to be a way to "include" a section, to override the skip directive. And there doesn't seem to be a way to sync only the siteDefaults section from applicationHost either, since source appHostConfig only seem to sync a specified site, and not siteDefaults. Maybe it is possible to "skip" using an Xpath expression or similar, to only skip the nodes, but include , but I find the documentation a bit confusing and my Xpath is rusty.

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• Windows 2008 Server in Amazon EC2 stops responding when SSTP/VPN connection is closed

  - by user38349

  All, I have a single Windows 2008 server running in Amazon's EC2 cloud. It's running a web application that is running fine and is accessible to the outside world. I need 3-5 developers to be able to work on database on the server, and was intending to accomplish this by setting up SSTP/RRAS on the server and letting them VPN in. This has been a bit of an ordeal due to the amount of server roles and messing with certificates that has been needed, but my VPN connection works now (all clients will be Windows 7). My problem is that when I use my VPN connection (from the client side) the server hangs - although not at any any consistent place, sometimes it's when I close the connection, some times when I'm making the connection). The only way that I've found to get it back is to reboot it from the Amazon management console. Thanks for any guidance. Duncan

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• Windows 2008 Server in Amazon EC2 stops responding when SSTP/VPN connection is closed

  - by user38349

  All, I have a single Windows 2008 server running in Amazon's EC2 cloud. It's running a web application that is running fine and is accessible to the outside world. I need 3-5 developers to be able to work on database on the server, and was intending to accomplish this by setting up SSTP/RRAS on the server and letting them VPN in. This has been a bit of an ordeal due to the amount of server roles and messing with certificates that has been needed, but my VPN connection works now (all clients will be Windows 7). My problem is that when I drop my VPN connection (from the client side) the server hangs. The only way that I've found to get it back is to reboot it from the Amazon management console. Thanks for any guidance. Duncan

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• How does Windows Remote Desktop Connection Work?

  - by Devoted

  How does Windows Remote Desktop connection work? An IP address is used to connect to the computer but....how can that IP be accessed from anywhere? If, for example, the IP address is 128.10.10.10, there MUST be another 128.10.10.10 somewhere else in the world. How does Remote Desktop know which one to connect to? Thanks so much EDIT: Thank you! Answers cleared this up quite a bit. But if my remote desktop connection suddenly stopped working and I didn't change anything, how do I even start to diagnose what may be the problem? I can remote connect to it from a LAN computer though...

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• Optimal Memory Configuration for Dell PowerEdge 1800 (Windows Server 2000 32bit)

  - by David Murdoch

  I am upgrading the memory on a Dell PowerEdge 1800 Server running Windows Server 2000 (32 bit). My Computer Properties currently reports "2,096,432 KB RAM" (4 modules @ 512MB each). Crucial.com scan reports: "Each memory slot can hold DDR2 PC2-5300 with a maximum of 2GB per slot. Maximum Memory Capacity:  12288MB Currently Installed Memory:  2GB Available Memory Slots:  2 Total Memory Slots:  6 Dual Channel Support:   No CPU Manufacturer:  GenuineIntel CPU Family:  Intel(R) Xeon(TM) CPU 2.80GHz Model 4, Stepping 1 CPU Speed:  2793 MHz Installed in pairs of modules." We will be completely replacing the old 512 MB modules. Will there be any performance difference between installing 4 modules @ 1GB vs. 2 modules @ 2GB?

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• IoT? Time for Enterprise Architecture

  - by OTN ArchBeat

  Of course you've been listening to the latest OTN ArchBeat Podcast on the challenges and opportunities in the Internet of Things. If so, you'll also be interested in ZDNet blogger Joe McKendricks' recent post, Will the 'Internet of Things' make CIOs' jobs harder?. In that post McKendrick offers this important bit of advice that will certainly have architects saying "I told you so." Enterprises need to develop architectural approaches to the management of data. Meaning the development of repeatable processes to source, ingest, transform and store information. For years, IT managers simply bought more hardware and addressed data with on-off integration projects. Now it's time for enterprise architecture. IoT is an important new phase in the evolution of enterprise IT. Challenging? You bet! But meeting any such challenge requires big, broad thinking and planning. In that context Enterprise Architecture has always been important. But as IoT gains traction and speed, enterprise architecture should be top of mind for all concerned.

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• How do I make my rain effect look more like rain and less like snowfall?

  - by Nikhil Lamba

  I am making a game in that game I want a rain effect. I am little bit far from this right now. I am creating the rain effect like below: particleSystem.addParticleInitializer(new ColorInitializer(1, 1, 1)); particleSystem.addParticleInitializer(new AlphaInitializer(0)); particleSystem.setBlendFunction(GL10.GL_SRC_ALPHA, GL10.GL_ONE); particleSystem.addParticleInitializer(new VelocityInitializer(2, 2, 20, 10)); particleSystem.addParticleInitializer(new RotationInitializer(0.0f, 30.0f)); particleSystem.addParticleModifier(new ScaleModifier(1.0f, 2.0f, 0, 150)); particleSystem.addParticleModifier(new ColorModifier(1, 1, 1, 1f, 1, 1, 1, 3)); particleSystem.addParticleModifier(new ColorModifier(1, 1, 1f, 1, 1, 1, 1, 6)); particleSystem.addParticleModifier(new AlphaModifier(0, 1, 0, 3)); particleSystem.addParticleModifier(new AlphaModifier(1, 0, 1, 125)); particleSystem.addParticleModifier(new ExpireModifier(50, 50)); scene.attachChild(particleSystem); But it looks like snowfall! What changes can I do for it to look more like rain? EDIT Here is a screenshot:

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• I'm receiving an SSL error in various browsers, but I can't find non-SSL content

  - by Scott Vercuski

  I'm receiving an error with my SSL connection. Using google chrome I see the following error: Your connection is encrypted with 128-bit encryption ... however this page includes other resources which are not secure I've scoured the source code, scripts and rendered code in the browser but cannot find where an http:// call is made. I've also used Fiddler2 to examine the traffic and everything is coming across via HTTPS. Has anyone run into this issue before and if so how did you go about finding the culprit. The website is running ASP.NET MVC3 in C#. The page in question is a simple payment page. The only external call is the google analytics tracking code. The page appears to load correctly, all images and scripts are in place.

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• IIS6 Permissions

  - by Gordon Carpenter-Thompson

  We have a set of IIS6 Jakarta/ASP.NET applications (implemented as virtual directories) on a machine without a domain. The directories all exist under the default website. We need to setup the permissions so that certain users can access only specific applications yet others users can access several of the applications. The way it's been setup previously has been to explicitly deny access to the users for every application except the ones that they are allowed to see. The problem is that the list of applications changes fairly often (for demos etc) and it's been known for the developers to forget to deny the old users access to the new applications which leads to security problems. This is all quite unmaintainable. Does anybody have any advice on this? Surely I can't be the only person to find this all a bit of a mess? Thanks

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• vim command palette, similar to sublime text

  - by user137369

  In sublime text, we can press ??P to bring up the command palette. Are there any similar tools for vim? I’ve been trying vim-ctrlp-cmdpalette, and although it works relatively well (there are some small issues), it depends on ctrlp (not a huge problem), and it looks like it won’t see much development (it has 14 commits over the course of 3 days, 5 months ago, for an “Initial experimental version”), so I was wondering if there are any known alternatives, since searching for “vim command palette” is a bit limiting; maybe there are some other terms more appropriate for this.

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• Project Tasks seem to take longer than entered

  - by Cylindric

  In Microsoft Project 2007, I can't work out why my tasks are scheduled to finish later than I would expect for the Duration I put in. I enter a task with a start date on a Monday and a 1-day duration, and it shows the Finish as Tuesday. Task Name Duration Start Finish Do Something 1 day 12/04/2010 13/04/2010 How can I set this up so a one-day task takes one day, and not one-and-a-bit? I want a one-day task that starts on a Monday to finish on the Monday.

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• lower-case 'c' key not working in bash

  - by gavin

  This is a bit of a strange one. I'm running Ubuntu 12.04. It's been working well but today, I ran into a hell of strange phenomenon. I can no longer type a lower-case 'c' in bash. At first I thought it was a misconfiguration for the gnome terminal but I tried both a stock xterm and directly at the console (ctrl+alt+F1) and the issue was the same. I can type an upper-case C without any difficulty and I can type lower-case 'c' in any other terminal based program (vim, bash, less, etc.). The lower 'c' also works if I jump into plain old sh. I looked at all the configuration files I know of and haven't found anything incriminating in there. I suspect it's not going to be that simple anyway because if I run bash with the '--norc' option from within sh, the problem remains. I don't know what else to check. In fact, if I wanted to cause this problem on a given machine, I have no idea how it could be done. Total mystery.

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• Any good C++ Component/Entity frameworks?

  - by Pat

  (Skip to the bold if you want to get straight to my question :) ) I've been dabbling in the different technologies available out there to use. I tried Unity and component based design, managing to get a little guy up and running around a map with basic pathfinding. I really loved how easy it was to program using components, but I wanted a bit more control and something more 2D friendly, so I went with LibGDX. I looked around and found 2 good frameworks for Java, which are Artemis and Apollo. I didn't like Artemis much, so I went with Apollo, which I loved. I managed to integrate it with Box2D and get a little guy running around bouncing balls. Great! But since I want to try out most of the options, there is still C++/SFML that I haven't tried yet. Coming from a Java/C# background, I've always wanted to get my hands dirty with C++. But then, after some looking around, I noticed there aren't any Component-Based frameworks for me to use. There's a somewhat done porting of Artemis, but, aside from not being completely finished, I didn't quite like Artemis even in Java. I found Apollo's approach much more.. logical. So, my question is, are there any good Component/Entity frameworks for C++ that I can use that are similar to Artemis, or preferably, Apollo?

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• Get exact size in bytes of a disk & partitions in windows

  - by Antonius Bloch

  Hi, I'm using dd (under cygwin) to copy a shadow image of a disk in windows. Shadow copy will only give me a partion, so what I am doing is: 1) using dd to grab the disk header (32k on Win2003) 2) using dd to copy the shadow partition 3) using dd to copy the end of of the disk (8 meg reserved on Win2003) 4) stitch them all together and boot on KVM I need the exact size of all the partitions and non partitioned space on this windows drive. Unfortunately most windows disk tools seem to fudge the numbers a bit, or at least give me a different size than Linux does. I could guess like this 32k + partition size + 8M, but I want to double check. If I make a mistake I could lose data. This is on a remote & live Windows 2003 server so no offline solutions will be helpful. Latest cygwin is installed.

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• Advantages of Hudson and Sonar over manual process or homegrown scripts.

  - by Tom G

  My coworker and I recently got into a debate over a proposed plan at our workplace. We've more or less finished transitioning our Java codebase into one managed and built with Maven. Now, I'd like for us to integrate with Hudson and Sonar or something similar. My reasons for this are that it'll provide a 'zero-click' build step to provide testers with new experimental builds, that it will let us deploy applications to a server more easily, that tools such as Sonar will provide us with well-needed metrics on code coverage, Javadoc, package dependencies and the like. He thinks that the overhead of getting up to speed with two new frameworks is unacceptable, and that we should simply double down on documentation and create our own scripts for deployment. Since we plan on some aggressive rewrites to pay down the technical debt previous developers incurred (gratuitous use of Java's Serializable interface as a file storage mechanism that has predictably bit us in the ass) he argues that we can document as we go, and that we'll end up changing a large swath of code in the process anyways. I contend that having accurate metrics that Sonar (or fill in your favorite similar tool) provide gives us a good place to start for any refactoring efforts, not to mention general maintenance -- after all, knowing which classes are the most poorly documented, even if it's just a starting point, is better than seat-of-the-pants guessing. Am I wrong, and trying to introduce more overhead than we really need? Some more background: an alumni of our company is working at a Navy research lab now and suggested these two tools in particular as one they've had great success with using. My coworker and I have also had our share of friendly disagreements before -- he's more of the "CLI for all, compiles Gentoo in his spare time and uses Git" and I'm more of a "Give me an intuitive GUI, plays with XNA and is fine with SVN" type, so there's definitely some element of culture clash here.

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• internet sharing over wifi between ubuntu 11.10 and windows7

  - by Vivek Pradhan

  So i have looked up a lot of forums for these solution but haven't really found one that works. I have a laptop running ubuntu 11.10 connected to the ethernet cord at home and i want to share the internet over wifi with my friend's laptop running windows7. I did not think it would be so difficult, I tried a lot of things: I went to networks and then wireless and set up a wifi hotspot, my laptop got connected to it and the ipv4 was set to "shared to other computers". Thankfully the network was discoverable and after some tries my friend was able to connect to the network, but it still showed that there was no internet access. I tried coniguring the tcp addresses of the wifi on his laptop. Bottom line: did not work. I went to the network manager, clicked on create a new wireless network, created one with security WEP 40/128 bit passphrase, tried the other 2 options later, and did the same thing as with the wifi, this network was also not discoverable initially and after some tries, we could connect to it but then ICS was not working although there was a working internet on my ubuntu laptop. I would really appreciate if some one who has faced a similar problem and got it fixed to please give me a step by step solution of how to get this work, because this is a prety common problem with ubuntu distros I have noticed. Note: This however seems to work with ubuntu to ubuntu connections, but specifically cross OS connections like windows or my phone running android ICS are not able to see or if connect not able to share internet on my laptop

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• How to balance a non-symmetric "extension" based game?

  - by Klaim

  Most strategy games have fixed units and possible behaviours. However, think of a game like Magic The Gathering : each card is a set of rules. Regularly, new sets of card types are created. I remember that the firsts editions of the game have been said to be prohibited in official tournaments because the cards were often too powerful. Later extensions of the game provided more subtle effects/rules in cards and they managed to balance the game apparently effectively, even if there is thousands of different cards possible. I'm working on a strategy game that is a bit in the same position : every units are provided by extensions and the game is thought to be extended for some years, at least. The effects variety of the units are very large even with some basic design limitations set to be sure it's manageable. Each player choose a set of units to play with (defining their global strategy) before playing (like chooseing a themed deck of Magic cards). As it's a strategy game (you can think of Magic as a strategy game too in some POV), it's essentially skirmish based so the game have to be fair, even if the players don't choose the same units before starting to play. So, how do you proceed to balance this type of non-symmetric (strategy) game when you know it will always be extended? For the moment, I'm trying to apply those rules but I'm not sure it's right because I don't have enough design experience to know : each unit would provide one unique effect; each unit should have an opposite unit that have an opposite effect that would cancel each others; some limitations based on the gameplay; try to get a lot of beta tests before each extension release? Looks like I'm in the most complex case?

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• Unity calendar lens not showing events

  - by David_G

  I'm trying to get proper/useful calendar integration into Ubuntu 12.04. I have a Google Calendar (& account) and I want to be able to use this without opening the browser. I want to get the Unity Calendar lens working, so that it shows events coming up, and it allows me a quick way to add new events. However, after installing it, it does not find any events, nor allow me to add a new event. Note that I've installed Lightning 1.4, Evolution mirror 0.2.3, Evolution, and unity-calendar lens. I've also installed Calendar-indicator. I suspect that somehow the lens is not getting the calendar information from thunderbird via evolution. A bit of searching around led me to try this command: /usr/lib/calendar-lens/calendar-lens-daemon.py. With this result: /usr/lib/python2.7/dist-packages/gobject/constants.py:24: Warning: g_boxed_type_register_static: assertion `g_type_from_name (name) == 0' failed import gobject._gobject Traceback (most recent call last): File "/usr/lib/calendar-lens/calendar-lens-daemon.py", line 324, in daemon = Daemon() File "/usr/lib/calendar-lens/calendar-lens-daemon.py", line 80, in init for calendar in evolution.ecal.list_calendars(): AttributeError: 'NoneType' object has no attribute 'list_calendars' Any ideas?

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• Using gluLookAt to move camera in 2D iPhone game ?

  - by Mr.Gando

  Hey guys, I'm trying to use gluLookAt to move the camera in my iPhone game, but every time I've tried to use gluLookAt my screen just goes "blank" ( grey in this case ) I'm trying to render a simple triangle and to move the camera, this is my code: to setup my scene I do: glViewport(0, 0, backingWidth, backingHeight); glMatrixMode(GL_PROJECTION); glLoadIdentity(); glRotatef(-90.0, 0.0, 0.0, 1.0); //using iPhone in horizontal mode glOrthof(-240, 240, -160, 160, -1, 1); glMatrixMode(GL_MODELVIEW); then my "triangle rendering" code looks like: GLfloat triangle[] = {0, 100, 100, 0, -100, 0,}; glClearColor(0.7, 0.7, 0.7, 1.0); glClear(GL_COLOR_BUFFER_BIT | GL_DEPTH_BUFFER_BIT); glEnableClientState(GL_VERTEX_ARRAY); glColor4f(1.0, 0.0, 0.0, 1.0); glVertexPointer(2, GL_FLOAT, 0, &triangle); glDrawArrays(GL_TRIANGLES, 0, 6); glDisableClientState(GL_VERTEX_ARRAY); This draws a red triangle in the middle of the screen, when I try to apply gluLookAt ( I got the implementation of the function from Cocos2D so I asume it's correct ), i do: glMatrixMode(GL_MODELVIEW); glLoadIdentity(); gluLookAt(0,0,1,0,0,0,0,0,1); // try to move the camera a bit ? GLfloat triangle[] = {0, 100, 100, 0, -100, 0,}; glClearColor(0.7, 0.7, 0.7, 1.0); glClear(GL_COLOR_BUFFER_BIT | GL_DEPTH_BUFFER_BIT); glEnableClientState(GL_VERTEX_ARRAY); glColor4f(1.0, 0.0, 0.0, 1.0); glVertexPointer(2, GL_FLOAT, 0, &triangle); glDrawArrays(GL_TRIANGLES, 0, 6); glDisableClientState(GL_VERTEX_ARRAY); This leads me to grey screen (glClearColor is grey), I've tried all sort of things and read what I've found about gluLookAt on the net, but no luck :(, if someone could explain me or show me how to move to move the camera in a top-down fashion ( zelda, etc ), I would really appreciate it. Thanks!

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• RGB? CMYK? Alpha? What Are Image Channels and What Do They Mean?

  - by Eric Z Goodnight

  They’re there, lurking in your image files. But have you ever wondered what are image channels are? And what do they have to do with RGB and CMYK? Here’s the answer. The channels panel in Photoshop is one of the most disused and misunderstood parts of the program. But images have color channels with or without Photoshop. Read on to find out what color channels are, what RGB and CMYK are, and learn a little bit more about how image files work Latest Features How-To Geek ETC How to Recover that Photo, Picture or File You Deleted Accidentally How To Colorize Black and White Vintage Photographs in Photoshop How To Get SSH Command-Line Access to Windows 7 Using Cygwin The How-To Geek Video Guide to Using Windows 7 Speech Recognition How To Create Your Own Custom ASCII Art from Any Image How To Process Camera Raw Without Paying for Adobe Photoshop What is the Internet? From the Today Show January 1994 [Historical Video] Take Screenshots and Edit Them in Chrome and Iron Using Aviary Screen Capture Run Android 3.0 on a Hacked Nook Google Art Project Takes You Inside World Famous Museums Emerald Waves and Moody Skies Wallpaper Change Your MAC Address to Avoid Free Internet Restrictions

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• Team Foundation Server 2010 and Sharepoint/WSS3.0

  - by Liam

  As I'm new to Team Foundation Server, this may seem a bit of a daft question but I have been tasked with installing TFS2010. What I want to know is, do I have to have a full version of MOSS 2007 installed to build a project dashboard for TFS or can I get away with just using WSS 3.0 that comes with TFS? Having looked through the docs for TFS, I get the idea that I have to have a full Sharepoint installation somewhere. Though I'd like this to be clarified if possible. Thanks in advance.

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• 12.04.1 no audio through HDMI

  - by JoJo

  having a bit of an issue with getting audio to go through HDMI. Here are the base specs: OS: Ubuntu Desktop 12.04.1 x64 CPU: AMD A10-5800K 3.8G 4M FM2 R Mobo: MSI FM2-A75MA-E35 OS: Ubuntu 12.04.1 LTS Vid Card: (integrated on CPU) AMD Radeon HD 7660D HDMI sound works fine under Win7 (after mobo and vid drivers are installed), so it's not physically broken. Audio through the normal headphone jacks works fine under Ubuntu. Looking at the audio panel, there is no HDMI output at all. aplay -l also reports only: card 0: Generic [HD-Audio Generic], device 0: ALC887-VD Analog [ALC887-VD Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 In additional drivers there are two versions: ATI/AMD PROPRIETARY FGLRX GRAPHICS DRIVER ATI/AMD PROPRIETARY FGLRX GRAPHICS DRIVER (post-release update) The first installs, but problem persists. I do get more resolutions to pick from. Second version does not, reporting it failed installation and to find details at: /var/log/jockey.log Looked at the log, and it's insanely long, if necessary I can get it to you guys. Did more research and some had luck by manually installing the drivers, so tried to give that a shot by following this: https://help.ubuntu.com/community/BinaryDriverHowto/ATI#Manually_installing_Catalyst_12.6 starting at 3.1 Manually installing Catalyst 12.6. I immediately had 2 issues, (1) the AMD website does not provide any drivers for Linux, and (2) the following command did not work: sudo sh amd-driver-installer-12-6-x86.x86_64.run --buildpkg Ubuntu/precise sh: 0: Can't open amd-driver-installer-12-6-x86.x86_64.run Some other posts stated to update "alsa-drivers", but that also did not work as install command for the new version of them did not work. I forget the exact issue, but similar to above, cannot open / cannot find. Any help would be greatly appreciated!

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• Cropping a line (laser beam) in XNA

  - by electroflame

  I have a laser sprite that I wish to crop. I want to crop it so when it collides with an item, I can calculate the distance between the starting point, and the ending point, and only draw that. This eliminates the "overdraw" of a laser drawing past an item. Essentially, I'm trying to crop a line, but also keep that line "attached" to the nose of my ship. The line should not be drawn past the nose of my ship, that should be the starting point. There is no rotation to worry about. Currently, I thought that doing this through SpriteBatch would be best. This is my current Spritebatch code: spriteBatch.Draw(Laser.sprite, new Rectangle((int)Laser.position.X, (int)Laser.position.Y, Laser.sprite.Width, LaserHeight), new Rectangle(0, 0, (int)(Laser.sprite.Width), LaserHeight), new Color(255, 255, 255, (byte)MathHelper.Clamp(Laser.Alpha, 0, 255)), Laser.rotation, new Vector2(Laser.sprite.Width/2, LaserHeight/2), SpriteEffects.None, 0); But this doesn't quite work. It does only draw part of the sprite, but when LaserHeight is incremented, it lengthens the line in both ways! I believe this is due to some stupid error on my part with the Origin of the draw. Quick recap: I need to have my laser sprite drawn with the bottom of it at the nose of my ship, and then use LaserHeight to crop the image so only part of it is drawn. I have a feeling my explanation is a bit...lacking. So if you require more information, please say so and I will try to provide more information. Thanks in advance!

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• Gems In The Visual Studio 2010 Training Kit - Introduction to ASP.NET MVC: Learning Labs

  - by Jim Duffy

  Following up on my prior “gems post” is another nugget I found in the Visual Studio 2010 and .NET Framework 4 Training Kit. ASP.NET MVC has established quite a bit of momentum in the ASP.NET development community since it was introduced in early-ish 2009 though I’m sure there are many developers who haven’t had the time or opportunity to find out what it is, not to mention learn how to use it. If you’re one of those “I’ve heard of it but I’m not sure what it really is” developers then I suggest you start your research here. Ok, back to the gem. There are a number of fantastic MVC learning resources out there including the video tutorials on the ASP.NET MVC website. Another learning resource for your journey along the yellow brick road into ASP.NET MVC land are the hands-on learning labs contained in the Visual Studio 2010 and .NET Framework 4 Training Kit. These hands-on exercises walk you through the process of creating the “M”, the “V”s, and the “C”s of ASP.NET MVC and help you gain a solid foothold into the details of creating and understanding ASP.NET MVC applications. Have a day. :-|

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• How do you keep cool when production system goes down?

  - by Mag20

  This has happened to most of us... You come to work one day. Everything seems normal: the sun is shining, birds are chirping, but you notice a couple of weird things on your way to work like deja vu with cat in matrix. You get into office, there are a lot of phones ringing, but could be that they are just doing a new sales promotion. You settle in, when you notice a dark cloud hovering over you. It takes you a couple of moments, but you recognize the cloud is your boss. Usually he checks on you every morning with his "Soooo Peeeeter, how about those TCP/IP reports?" routine, but today he forgot everything about common manners and rudely invaded your personal space. No "Good Morning", just some drooling, grunts and curses. He reminds you a bit of neanderthal who is trying to get away from cyber tooth tiger, fear and panic all compressed in a tight ball. You try to decipher the new language that he created since yesterday and you start understanding that something bad happened overnight - production system went down. Now, your system is usually used by clients during regular working hours from 9-5, but for whatever reason you didn't get any alerts on your beeper (for people under 30 - beeper was like a mobile phone that could only ring and tell you who beeped you). Need to remember to charge it next time. So it is 8:45am, the system MUST be up at 9am. Every 10 seconds, your boss lets out yet another curse which communicates to you that another customer is having problems getting into the system. Also several account managers are now hovering over your boss trying to make him understand how clients are REALLY REALLY suffering. Everyone is depending on you to get the system up ASAP and at the same time hinder your progress by constantly distracting you. How do you keep cool in a situation like this?

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