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• Use external display from boot on Samsung laptop

  - by OhMrBigshot

  I have a Samsung RV511 laptop, and recently my screen broke. I connected an external screen and it works fine, but only after Windows starts. I want to be able to use the external screen right from boot, in order to set the BIOS to boot from DVD, and to then install a different OS and also format the hard drive. Right now I can only use the screen when Windows loads. What I've tried: I've tried opening up the laptop and disconnecting the display to make it only find the external and use the VGA as default -- didn't work. I've tried using the Fn+key combo in BIOS to connect external display - nothing I've been looking around for ways to change boot sequence without entering BIOS, but it doesn't look like it's possible. Possible solutions? A way to change boot sequence without entering BIOS? Someone with the same brand/similar model to help me blindly keystroke the correct arrows/F5/F6 buttons while in BIOS mode to change boot sequence? A way to force the external display to work from boot, through modifying the internal connections (I have no problem taking the laptop apart if needed, please no soldering though), through BIOS or program? Also, if I change boot sequence without accessing external screen, would the Ubuntu 12.1 installation sequence attempt to use the external screen or would I only be able to use it after Linux is installed and running? I'd really appreciate help, I can't afford to fix the screen for a few months from now, and I'd really like to make my computer come back to decent performance! Thanks in advance!

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• Single Sign On 802.1x Wireless - saying “Connecting to <SSID>”, hangs for 10 seconds, fails with “Unable to connect to <SSID>, Logging on…”.

  - by Phaedrus

  We are implementing WiFi on Windows 7 machines in our corporate environment. Machines should be able to log into the domain by WiFi as the Machine (Pre-Logon), and as the User (Post-Logon). We have everything working correctly except for 2 things: 1) Sometimes the login scripts don't run 2) The user VLAN is sometimes different than the machine vlan, and no DHCP renew occurs after user logon. I am clear that both these problems should be fixable by using the "Single Sign On" Option under the 802.1x Wireless Vista GPO, and setting the wireless to connect immediately before user logon and also by enabling "This network uses different VLAN for authentication with machine and user credentials" If I enable these GPO settings in a lab, the computer does authenticate & gets WIFI before the user logs on, so when the login box is displayed, it says “Windows will try to connect to ”, even though it is already connected (which should be ok?). Enter the user credentials and it goes to a screen saying “Connecting to ”, hangs for 10 seconds, fails with “Unable to connect to , Logging on…”. Desktop fires up and then the user re-authenticates with no problem as himself instead of the machine, but by that point, we defeat the point of the WiFi SSO “before user logon”. Also by that point, no DHCP renew seems to occur, and the user is still stuck with the wrong IP address for the new VLAN. When the “Connecting to ” screen comes up, there’s no indication on the AP or the Radius server that anything whatsoever is happening after credentials are entered until after the domain logon. Also with this policy enabled, sometimes windows hangs on a black screen indefinitely until I disable the Wireless NIC, so something is knackered for sure. What have I missed? Suggestions are much appreciated... /P

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• How to Monitor Network in Medium-Sized Company?

  - by Kyle Lowry

  I work at a medium sized company (100+ employees). An issue that has been cropping up is network performance, internet access in particular. We have about 70 or more computers, a mix of Mac OS X and Windows XP & 7 machines. We have several servers (Exchange server, PC file servers, MS SQL, Blackberry, FTP, Mac server, etc). There are four main switches, a SonicWall firewall, and probably a couple routers in the server room with a dozen or so more scattered around the building. The network structure has grown organically over a number of years; and, as far as I know, there really isn't a monitoring solution in place. When we experience network issues (slow connections, dropped packets, and so on), our general solution is to power cycle some hardware or go around to each employee and ask them if they are uploading/downloading any large files. This is really inefficient and time consuming, and it does not allow us to monitor the network, tackling potential problems proactively. I would like to find a solution that would allow me to monitor network usage company-wide in real time, with detail going down to the individual computer, ideally. Given the hodgepodge of equipment and operating systems, what would be the best way to set up some kind of monitoring solution? Hardware, software, restructuring our network architecture?

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• Formatting pwd/ls for use with scp

  - by eumiro

  I have two terminal windows with bash. One is local on the client computer, another one has an SSH-session on the server. On the server, I am in a directory and seeing a file I would like to copy to my client using scp from the client. On the server I see: user@server:/path$ ls filename filename I can now type scp in the client shell, select and copy the user@server:/path from the server shell and paste to the client shell, then type slash and copy and paste the filename and append a dot to get: user@client:~$ scp user@server:/path/filename . to scp a file from the server to the client. Now I am searching for a command on the server, that would work like this: user@server:/path$ special_ls filename user@server:/path/filename which would give me the complete scp-ready string to copy&paste to the client shell. Something in the form echo $USER@$HOSTNAME:${pwd}/$filename working with relative/absolute paths. Is there any such command/switch combination or do I have to hack it myself? Thank you very much.

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• How to restore Active Desktop if Themes is locked via GPO?

  - by pepoluan

  My company forces Active Desktop upon everybody so that it can display a (monthly-rotated) corporate wallpaper.jpg. Problem is, some computers (including my laptop) somehow experienced some errors resulting in the dreaded "Active Desktop Recovery" screen to show up... and clicking the "Restore My Active Desktop" button always resulted in "Internet Explorer Script Error". Various workarounds I found in the Internet either does not work or requires me to change the theme first to something else... and the latter I can't do because the Desktop Settings screen is locked via GPO. As it happens, due to the nature of the programs I use, I'm granted Administrator-level access on my computer. The question is: How do I fix my situation? Note: I don't need to put on my own wallpaper, but watching the "Active Desktop Recovery" screen (with its BLANK WHITE!!1! OH MY EYES!1!!one!eleven!! background) gets tiresome. I'm quite happy with the corporate wallpaper. I just need to somehow 'recover' my Active Desktop. More information: OS: Windows XP Professional SP3 (yeah, company's too afraid to even experiment with Windows 7) Antivirus: Symantec Endpoint Protection If you need any additional information, feel free to ask.

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• Explorer constantly hanging

  - by user978122

  So I'm running Windows 7 Ultimate (x64) an AMD 8150 on an Asus Crosshair V motherboard with all the latest and greatest patches, and I am experiencing frequent Explorer freezes. I've included the information I've grepped from the Event Viewer below: The program Explorer.EXE version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 13a4 Start Time: 01cdb2968999c6fd Termination Time: 0 Application Path: C:\Windows\Explorer.EXE Report Id: c000ba44-1e8b-11e2-9ae7-000272ddf2b0 - System - Provider [ Name] Application Hang - EventID 1002 [ Qualifiers] 0 Level 2 Task 101 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2012-10-25T10:08:44.000000000Z EventRecordID 14626 Channel Application Computer RyanMain-PC Security - EventData Explorer.EXE 6.1.7601.17567 13a4 01cdb2968999c6fd 0 C:\Windows\Explorer.EXE c000ba44-1e8b-11e2-9ae7-000272ddf2b0 430072006F00730073002D0074006800720065006100640000000000 -------------------------------------------------------------------------------- Binary data: In Words 0000: 00720043 0073006F 002D0073 00680074 0008: 00650072 00640061 00000000 In Bytes 0000: 43 00 72 00 6F 00 73 00 C.r.o.s. 0008: 73 00 2D 00 74 00 68 00 s.-.t.h. 0010: 72 00 65 00 61 00 64 00 r.e.a.d. 0018: 00 00 00 00 .... Any idea what "Cross-thread" here means?

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• ATI Radeon 5670 Won't Show Resolutions over 1400x900

  - by Phil Sandler

  Just got my new Dell computer with Windows 7 and an ATI Radeon 5670. I attached it to my current monitor, which is a Samsung 24" (2443bwt). Windows 7 does not allow me to display in resolutions greater than 1400 x 900. The setup through a VGA cable into the VGA port of the card. The card also has a DVI port, but I need to use the VGA port because a KVM that supports VGA only. My old PC (which is Windows XP, GeForce 8600 video) can display in 1900 x 1200 on the same monitor (which is what I want) and even higher. It does this through a vga cable also connected to the KVM (through the DVI port but using an adapter). I have tried the same setup (DVI = VGA adapter) on the new PC and nothing changed. I have tried: Updating the drivers via Windows "Update Driver" (says they are current) Installing the updated version of the drivers from ATI (made no difference) Installing Powerstrip (all the options I would need for a custom resolution are greyed out) Installing the drivers/software from ATI caused the ATI Catalyst Control Center software to stop functioning, so I can no longer even start it. I have found some references to other people having this problem and instructions on cleaning the software off and reinstalling it (as uninstalling normally doesn't solve it). I will try this tonight. In any case, I didn't see any options in CCC that would allow me to override the settings for max resolution. However I didn't tinker with it too much before I tried updating the drivers, so I may have missed a setting. I contacted Samsung via online chat and they say it's a problem with the video card/driver (of course--what else would they say?). Any thoughts on what else I could try?

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• WIN7 constant BSOD 0x7B on boot, not producing any dump files where to go from here?

  - by prayingpantis

  So my one win 7 pc has been getting a BSOD on boot (roughly a sec after load screen starts) after a power failure. The complete stop code is 0x0000007B (0x80786B58, 0xC0000034,0x00000000,0x00000000) I've searched for quite a while now on the net and it seems like most people gave up after gettting 0x7B and no dump files. What I've tried so far: startup repair - reports it cannot repair computer automatically. BadPatch is reported somewhere in a problem signature contained in the problem details. startup repair with a WIN 7 CD - also fails, I can't recall what the error was, but it was not the same as the error produced with the start up tool shipped with the version of WIN 7 installed on my machine (I think the text had something ACL-ish contained in it) used a boot disk (Hiren's boot iso) - I used it to enable the CrashDump registry key and then after BSOD, read the HDD's dump locations but it was empty. Note, I'm quite sure the registry keys I edited are the correct ones, since the reboot on BSOD option was enabled by default and after I changed the regkey controlling this functionalitty to 0 the BSOD stayed after I booted again. check disk - works and returns no problems, also it seems I'm able to access all my files on the HDD. mem test - works and returns no errors So I'm not sure what else I can do to figure out what is the problem here. I read somewhere that you can use WINDBG to remote debug another PC, but I'm not sure if this is possible since the OS isn't even loaded yet? Also the last driver change I made on the system was installing a video driver, but I had no problems with it and were able to reboot several times until the power outage happened and the BSOD appeared. Any help or guidance for a way to DEBUG this problem would really be appreciated (I'm not really that keen to try a whole bunch of random fixes, I'd rather try and narrow down the problem first).

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• How can I access user files on a disk moved from a Windows 7 machine to an XP machine?

  - by Fantius

  I moved the hard drive from one machine (Win 7) to another (XP) and now certain folders tell me "Access denied". I am logged in as an administrator. I had a different account on the other machine. Neither account authenticated to anything besides the local machine. The old machine is apparently dead, so I can't do anything in there like change permissions, etc. How can I access these files? Edit: After changing the ownerships of all the files and folders on the drive, I am getting a different error. And it is troubling me deeply. "xxx refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location." No change after rebooting. Any ideas? Surely the files are still there, right?

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• Creating dynamic map graphs

  - by Mehper C. Palavuzlar

  I need a software (or softwares) to achieve the following. I'm not sure if it could be done, but I'd like to hear the suggestions from super users. The data I want to use for graphing purposes include sales figures of magazines by provinces. There are 81 provinces of Turkiye, and I want the computer to automatically paint / write on a graph according to the sales magnitude of the provinces. Since there are loads of magazines with loads of issues, the process must be executed automatically just after selecting the related magazine and issue. So there will be graphs showing the sales weight of the whole country with some nice illustrations. Those graphs might be used as part of some decision support mechanism to help field teams. Is it possible? I have all the data and base maps of Turkiye to be filled/painted. I'm sure this is not easy. If there is a way to do that, it might probably include more than one software. Thanks in advance for any valuable comments and answers.

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• Intel HD Graphics vs NVIDIA Quadro FX 380 PCI-E

  - by Michael

  I recently purchased an Acer Veriton which has an i5-650 processor, Windows 7 Pro (64 bit) and Intel HD Graphics listed as the video card. I also purchased a PNY nVIDIA Quadro FX 380 PCI-E card for improved picture and home video viewing and editing. I have already replaced the original 300 wattt power supply to a 430 watt Antec Truepower I had on hand and boosted the RAM to 8 gigs from the original 4. Question 1) Am I getting any improvement in visual quality or system speed with the Quadro or is it a waste of money and I should just save up to buy a bigger video card? This card was on sale for $115. If I am getting improvement then I need to ask another question. Question 2) Instructions for the Quadro installation are as follows... 1--Uninstall the existing VGA driver. -Remove the existing Display Driver via "Add or Remove Porgrams". -Shut down your computer. 2--Remove your Existing Graphics Board (or Disable Integrated 3D Graphics Controller). skipping instructions on how to remove existing graphics board -Systems with integrated (also know as on-board) 3D graphics may require you to disable the integrated 3D graphics system. Consult the owners or vendor manual that came with your PC on how to properly do this. So is the Intel HD Graphics considered a 3D graphics controller? If so should I just contact Acer or can anyone give me instructions? Thanks in advance for any help.

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• Write stderror to a file using PowerShell

  - by Zian Choy

  How do I capture error messages from a PowerShell-launched command in a text file? I searched the Internet for a while and found that supposedly, I should be able to do something like cmd /c "big blob of text >C:\output.txt 2>c:\errors.txt" to direct the output to output.txt and the errors to errors.txt but when I try to run the command, I get the following error: cmd.exe : The filename, directory name, or volume label syntax is incorrect. At C:\Users\Zian\Desktop\Untitled1.ps1:27 char:4 + cmd <<<< /c $command + CategoryInfo : NotSpecified: (The filename, d...x is incorrect.:String) [], RemoteException + FullyQualifiedErrorId : NativeCommandError Furthermore, if I try to run the command without everything starting at "2", then the command executes correctly and output.txt catches the right output. I looked at Redirect stderr to variable in powershell but it wasn't helpful because the answer to that question suggests capturing the entire output and filtering it in memory. In my case, I am backing up every database on a computer and since the databases won't fit in my laptop's RAM, I cannot use the question's solution. I also found tantalizing suggestions about using $err = @(command goes here) but with no information on what to do other than simply inserting that line of text. I tried to utilize the search function on Serverfault with the string "@()", but it did not return any results. What can I do to get the error messages into errors.txt?

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• 412 Precodition Failed error only occurs on certain networks

  - by Andy

  One of my favorite websites: http://jessiejofficial.com (yes, I'm a Jessie J Fan :')) has recently started displaying the error message "412 Precondition Failed" whenever I visit it from my home network, even when I use Tor Browser. At first I thought that this was an issue with the whole website, however I have contacted the web developer and he has said that they has been plenty of hits within the last 48 hours. Plus, I discovered tonight that I can access the website from my phone, through the mobile network. So it appears to just be my network as all of the devices in my house connected to the WiFi display the same error when I try to visit any page of the site. However there have been no changes that we are aware of or are noticeable to our network since the website was accessible, and I have just heard that another person in a different part of the country is experiencing the same difficulties also. Any help/advice/suggestions would be appreciated greatly Update: When trying to ping 'jessiejofficial.com' in Windows command prompt the request times out on all four attempts, on any computer connected to the wireless network. I can now also confirm that the same thing occurs on my MacBook Pro.

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• Uninstalled server 2008 now router won't handle DHCP

  - by john

  My set up is this. server behind router, router has a server and switch connected to it with multiple computers. router used to serve DHCP and DNS, a couple of days ago installed AD, DNS and DHCP on the server, and the server gave out IP's. For various reasons we had to uninstall the domain on our server. I removed AD, DHCP and DNS from the roles and set the router back to serving DHCP and DNS. Now I can't get computers on the network. I reset my router back to factory defaults, and if I plug a computer directly into the router I can get a IP address, but all the computers behind the switch can't get an IP address and can't see the router. All my computers say unidentified network, and if I ping the router it says host is unreachable. On the other hand, my wireless devices are just fine and connect no problem. But for desktops, ipconfig /release doesn't release anything and /renew can't find a server to renew on. My router log shows several FIN scans but they are from innocuous websites (google, netgear) and it shows a couple of smurf attacks but they are all from my external IP. Any ideas? the server isn't even connected to the route right now, and all the computers are set for dynamic IP addresses.. I don't know what else to try? Any help?

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• Can Windows Media Player create playlists based on folder structure?

  - by Chaulky

  Over the years I've carefully molded my digital media collection into a series of folders that make it easy for me to find what I'm looking for. I recently discovered the awesomeness that is streaming video from Windows 7 Media Player to the PS3 so I can watch it on the big screen without all the hassle of hooking the computer up to the TV. The problem is, I totally lose my carefully crafted folder structure and all my videos become one giant mess again... not cool! As a temporary solution, I've created a few playlists for my favorites (Dexter Season 4, Dexter Season 5, Breaking Bad Season 1, etc.). This is a HUGE pain in the a$$. So, is there a way to get Windows Media Player (on Windows 7) to maintain some sort of folder structure based on the location of the actual video files? So if I have my videos sorted into folders by show and season, Media Player will pick that up and let me browse it in the same way. As an alternative answer, I'll accept suggestions for a program that can also stream to PS3 and has this "folder organization" feature.

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• Windows 7 PC freezes frequently with hard disk light constantly on

  - by Senthil

  I recently replaced a defective hard disk with a new one - Windows 7 - "A disk read error occured. Press Ctrl + Alt + Del to restart" I have been using the new hard disk with a Windows 7 installation for about 4 days. Now it has started freezing frequently. Sometimes every 2 minutes and sometimes every 10 seconds. There is lots of software installed - I am a developer and my PC is full of IDEs, database servers, web servers, developer tools, testing tools, all browsers etc.. My windows is up to date as of now. I have installed ALL updates including optional drivers etc. All my installed software is up to date. I scanned my computer using Microsoft Security Essentials and found nothing malicious. I did a chkdsk /r and found no problems. I did a memory diagnostic and found no problems. When I go into safe mode, it doesn't freeze and I am able to use it normally for longer periods of time. What other steps can I take to locate the problem?

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• Every month, scheduled task fails and password must be reset - why?

  - by Ducain

  [NOTE: I posted this originally at StackOverflow but it got no traction there - reposting here.] We have a bit of software installed at a few client locations that runs (via Windows task scheduler) a few times each day. In ONLY ONE of the client locations, we have a unique problem: each month, the task will stop working, after running every day for weeks. Twice now it's failed on the 2nd of the month. When I walk the client through troubleshooting it, we've found that it can't start - access denied. To fix it, we simply re-enter the same exact password, and then off it goes happy as a clam. I've never heard of this issue, and their IT people say they don't have anything running once a month that might cause that. I'm at a complete loss here. Any ideas as to why this might be happening? Further details: Windows XP pro machine. Task is being fired with credentials from a local admin account. Computer is always on, and connected to the net.

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• VM load and ping problems after replacing server motherboard

  - by Andre

  Recently, we had to replace the motherboard of one of our servers. The procedure was done by IBM as it had guarantee. The server runs ESXi 5.1, with several virtual machines, including our main mail server (Domino) and a file server. After the replacing the motherboard and staring the VMs, ESXi asked us if we had moved it or copied (different motherboard is like a different computer). We clicked the latter. We started each machine and after some basic reconfiguration, all of them were up. However, we have been having problems with the mail server, it has been acting really slow at times (this could be when it syncs with the secondary mail server) and we have been checking with Centreon (a Nagios frontend) that its CPU load has been a bit high at times and ping response too. There was a moment this morning in which I tried connecting via SSH console and it was really slow to show login and basic commands like ifconfig and top. This particular mail server is a CentOS 4.4.7 64-bit. The little configuring we had to do after restarting it was to configure the network connection as it was resolving through DHCP. Our mail software is Lotus Notes server 9. Do you know of any way in which this replacement may be causing these difficulties, and how to fix it? Thanks.

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• MySQL fault linked to windows shutdown failure?

  - by Roy

  As far as i understand my computer is experiencing a strange coincidence (hopefully it isn't and somebody can enlighten me). Basically i shut down my laptop (Windows 7) (at 17.20, today, to be precise) successfully (and so also did XAMPP and its included components). However upon starting my laptop up again in the last hour i noticed that the MySQL module service in my xampp control panel was not coming on (just a big red tick; incidentally everything else was working fine). Now, i had the exact same problem about two weeks ago, whereby i just reinstalled xampp and got it working again. But rather than doing this straight away i thought i would just restart my laptop first. However it won't restart (or shut down first) to be precise now. I can remember Windows wasn't shutting down properly the last time it happened (about two weeks ago). Just wondered if this coincidence pointed to any specific diagnostic as regards the problem with MYSQL? If so i would appreciate greatly any help. Otherwise sorry for wasting your time.

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• Periodic internet connection drops

  - by user9647

  My setup is a dsl modem, and a dlink di 524M router. I'm also using a Witopia VPN which runs through OpenVPN. I've been having trouble with the internet connection dropping very frequently. It comes back shortly, without even a router/modem/computer restart. This happens as frequently as every ten minutes. Occasionally (not often) it will last as long as an hour or two without dropping. When it drops, I can get it back almost immediately by clicking Reconnect in the OpenVPN GUI and letting that do it's thing. It's worth noting that I'm in China. Calling support is a bit difficult because of that. Also I don't really understand all of the router's software, although I've got it generally figured out. I've tried a bunch of stuff, attempts to diagnose and/or fix the problem. No success with any of the following: I've power cycled both the modem and the router. I've tried an ethernet connection to the router. I've connected without the VPN. I've disabled IEEE authentication on all connections. I've checked for viruses. I've tried lifting it off the ground so as to prevent overheating.

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• Windows 7 - ignore security when reading external drive

  - by w-

  hi, My system hard drive on an XP computer kind of failed (random corrupt sectors). So i got a new harddrive and am trying to recover the files. The filesystem is NTFS. The system i'm trying to use when recovering the files is Windows 7. I'm obviously an admin on this box. The last data i'm trying to recover is stuff in the Documents and Settings folder. I'm using a SATA to a USB cable thingy so that I just plug it in as an External Hard Drive. The problem: In Windows Explorer when i try to copy the data, I keep getting prompted with Security warnings and error messages. It keeps telling me i have to change the owner permissions of the folder and all it's contents. If i tell it to change all the files and folder permissions it takes a really long time because it has to recurse through all the folder contents to change the permissions. Is there a way for me to ignore the file permissions when doing this? thanks

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• what are these weird IP address connections in resource monitor?

  - by bill

  I decided to check out Resource Monitor (on the 'Performance' tab in Task Manager, Windows 7) and I noticed in the "Network" section that the 'System' image name kept making a bunch (~5 at a time) of connections to random IP addresses, it would show anywhere from 1-500 bytes/sec 'sent'. They would stay connected for 1-2 minutes. -All web browsers are closed So, first thing I did was run a trace from network-tools.com on some of these IP addresses. 8/10 were outside of US and did not resolve to any host name. Of the 10 IP addresses I traced, 2 were in US, 4 showed origins in China, and one each to Algeria, Russia, Pakistan, Korea. (!) So, the next thing I did was turn off my wireless card, watch the connections disappear, then turn the card back on, and within 30 seconds more random connections were created by System, with different IP addresses from the first time. The next thing I did was go open Task Manager, Show Processes From All Users, then I killed just about everything that wasn't (what appeared to be) a windows process. Turned on wi-fi, and again within 30 seconds, random IP addresses connect for ~ 1 min at a time, new ones coming and going. I occasionally use bit torrent on this machine, but there was definitely no process that seemed related to bt running after I went through task manager, and bt wasn't open to begin with. So, any ideas on what these connections might be for? I have been using Ad-Aware Free and AVG Free on this computer for a while now, always up to date..

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• Why is my global security group being filtered out of my logon token?

  - by Jay Michaud

  While investigating the effects of filtered tokens on my file permissions, I noticed that one of my global security groups is being filtered in addition to the regular system-defined filtered groups. My Active Directory environment is a single-domain forest on the Windows Server 2003 functional level. I'll call the domain "mydomain.example.com". I am logged onto a Windows Server 2008 Enterprise Edition machine (not a domain controller) as a member of the "MYDOMAIN\Domain Admins" group and the "MYDOMAIN\MySecurityGroup" global security group (among others). When I run "whoami /groups" from an elevated command prompt, I see the full list of groups to which my account belongs as expected. When I run "whoami /groups" from a regular, non-elevated command prompt, I see the same list of groups, but the following groups are described as "Group used for deny only". BUILTIN\Administrators MYDOMAIN\Schema Admins MYDOMAIN\Offer Remote Assistance Helpers MYDOMAIN\MySecurityGroup Numbers 1 through 3 above are expected based on Microsoft documentation; number 4 is not. The "MYDOMAIN\MySecurityGroup" global security group is a group that I created. It contains three non-built-in global security groups, and these security groups contain only non-built-in user accounts. (That is, I created all of the accounts and groups that are members of the "MYDOMAIN\MySecurityGroup" global security group.) There are other, similar groups of which my account is a member that are not being filtered out of my logon token, and this group is not granted any specific user rights in the security settings of this computer or in Group Policy. What would cause this one group to be filtered out of my logon token?

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• Grayed-Out Sleep and Hibernate Options on Windows 7 After Updating Graphics Driver

  - by Maxim Z.

  I have a Gateway M275 Tablet PC, on which I've installed Windows 7 Ultimate. The laptop is quite old, so there aren't any Win7 drivers for it, not to mention any Vista drivers. Win7 has been working for some time, but I noticed that my video output wasn't working. I went into Device Manager and found that I didn't have a driver for my video card: it just recognized it as the standard one. I searched online and found an XP driver for it, released by Gateway. Device Manager accepted this driver and prompted me to reboot. After that, I noticed that my Sleep and Hibernate options in the Shut Down menu have been grayed-out. I looked online and found that many people are attributing this to display drivers, as such an old driver would surely not be compatible with the standby procedures Windows 7 uses. To make it clear: I was able to Sleep and Hibernate before updating the drivers; now, I can't. Running powercfg /a gives me, "An internal system component has disabled this standby state," for each available standby mode. Is there some way that the driver can be modified to support hibernation? The new driver fixed my video output problem, but I guess hibernation is more important for me. If not, what steps should I take to remove the driver and just leave the standard Windows one, which previously supported hibernation and sleep on this computer? Thanks in advance.

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• Server Intermittently Inaccessible Externally (but Accessible Internally Continuously)

  - by nicorellius

  I have a CRM on a server on a network. We have a static IP and another server outward facing. We use port-forwarding to map to the CRM, so that when you go to the IP or the FQDN, you get to the CRM: xxx.xxx.xxx.xxx crm.example.com Internally, we can access the CRM by going to crm or crm.example.com Lately, I've been noticing that accessing the server from outside the network times out or gives 503, bad gateway. During that time, I can also SSH (different port, so this works) into the outward facing computer and access the server just fine. I have a robot monitoring the site and indeed via HTTP monitoring the site is going down periodically. I looked through the Apache server access and error logs and nothing stuck out at me so I'm a bit confused as to what could be going on. I also searched the access logs for 503 and found nothing. When I run tracert from outside the network, it appears the packets basically make it through the wider area servers (Comcast city and county servers) and end up dropping at the CRM server's front step. I'm tempted to replace the server because it is older and underpowered but it would be nice to know what is going on. Any ideas what to do next?

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