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  • La première beta de Ubuntu 10.04 LTS est sortie : nouveau design, nouveau kernel, nouveaux logiciels

    La beta 1 de Ubuntu 10.04 LTS est sortie Nouveau design, nouveau kernel, nouveaux logiciels Fini le marron dans Ubuntu. Le choc est rude, certes. Mais la première beta de la mouture 10.04 de l'OS consolera les nostalgique de l'ancien design de la distribution Linux (certainement) la plus connue au monde. Bien qu'il ne s'agisse que de la première beta, Lucid Lynx propose en effet déjà plusieurs nouveautés majeures. Sous le capot, on trouve par exemple le kernel 2.6.32 de Linux, Gnome 2.30 et une prise en charge améliorée des cartes graphiques NVIDIA. Coté logiciel, Ubuntu 10.04 propose notamment OpenOffice.org 3.2.0 (la suite bureautique de Su...

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  • Great Example of Community How-To Doc

    - by ultan o'broin
    Always on the lookout for examples of community doc, and here's a great one: Chet Justice (@oraclenerd) just launched an eBook version (PDF actually) of John Piwowar's (@jpiwowar) very popular multi-part E-Business Suite Installation Guide. You can obtain it using the PayPal buttons here. All in a good cause too. Creation of how-to information like this for functional or technical tasks, along with working examples about post-install steps, configurations and customizations, is what an applications community value-add is all about. Each community is different of course, an Adobe PhotoShop community might be more interested in templates. Great to see the needs of the community being met like this. If you have other examples you'd like to share, then find the comments.

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  • Installing a downgraded version of Firefox 16 from PPA

    - by Mikko Ohtamaa
    I'd like to fetch and install old FF16 instead of FF17 on Ubuntu 10.04 LTS server. Currently FF17 is default. FF17 is incompatible with Selenium 2.26 http://stackoverflow.com/questions/13600247/unable-to-run-selenium-suite-on-firefox-17 How one can install an old version of Firefox with apt-get? Can one pindown this version so that it is not automatically updated? Also if there exists a static FF16 installation available it is a solution. apt-cache policy firefox firefox: Installed: 17.0.1+build1-0ubuntu0.10.04.1 Candidate: 17.0.1+build1-0ubuntu0.10.04.1 Version table: *** 17.0.1+build1-0ubuntu0.10.04.1 0 500 http://dk.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages 500 http://security.ubuntu.com/ubuntu/ lucid-security/main Packages 100 /var/lib/dpkg/status 3.6.3+nobinonly-0ubuntu4 0 500 http://dk.archive.ubuntu.com/ubuntu/ lucid/main Packages

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  • Adaptive Case Management OTN WebCast with Danilo Schmiedel

    - by JuergenKress
    Oracle ACE Director Danilo Schmiedel, SOA/BPM solution architect with Opitz Consulting in Germany, talks about Adaptive Case Management, Predictive Analytics, and Process Mining. Watch the video here. To download the Adaptive Case Management post mentioned in this interview, please visit the blog post. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: ACM,Adaptive Case Management,Danilo Schmiedel,Opitz,OTN,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • BPM Workspace and Webforms customization by Bruno Neves Alves

    - by JuergenKress
    Under the propose of a project customization customization on BPM workspace and designed webforms were applied using custom css and used as skin and as webforms theme. Its important also to highlight that a workspace skin appliance is enough to bring customization to your webforms since they will inherit the workspace skin customization, nevertheless, themes offers you the possibility to enrich that customization or even to overlap it if desired. This blog post shares my experience trying what is available today as sample from Oracle Samples site but also how I found it starting from scratch. I have follow the following contents to achieve a full workspace and webforms customization: Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Bruno Neves Alves,BPM Workspace,Webforms,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Oracle & OAUG PO SIG's Procurement Executive Workshop - Burlington, MA April 29th, 2011

    - by david.hope-ross(at)oracle.com
    OAUG PO SIG and Oracle invite you to a day of learning and networking with your Boston area procurement peers. This event is focused on facilitating discussion among procurement executives, promoting best practices from leading customers, and sharing the vision that is driving enhancements to E-Business Suite procurement. OAUG PO SIG members and Oracle will share practical advice that improves technology adoption and lowers risk. Topics of interest include supplier management, upgrades, cloud-based deployment, as well as spend classification and analytics. For more information and registration please visit http://www.oracle.com/us/dm/h2fy11/68745-nafm10012033mpp102-se-334896.html.

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  • New Exadata, Exalogic, Exalytics Public References

    - by Javier Puerta
    CUSTOMER SUCCESS STORIES & SPOTLIGHTS AmerisourceBergen (US) Oracle Exadata, Oracle Advanced Compression, Oracle Advanced Customer Support Services, Oracle Active Data Guard Published: July 31, 2014 Guangzhou Municipal Human Resources and Social Security Bureau (China) Exalogic, Enterprise Mgr Published: July 31, 2014 Norfolk Southern Corp. (US) Oracle Exadata, Oracle Exalytics, Oracle Business Intelligence Suite, Enterprise Edition Published: July 30, 2014 TDC (Denmark) Oracle Exadata, Oracle ZFS Storage Appliance, SPARC T4-4, SPARC T4-1, Oracle Solaris, Oracle Consulting, Oracle Advanced Customer Support Services Published: July 30, 2014 Chosun Ilbo (Korea) Oracle Exadata, Oracle GoldenGate Published: July 29, 2014 GIA (Gemological Institute of America) (US), Exalogic, Exadata Published: July 25, 2014 City of Lakeland (US) Oracle Exadata, Oracle Active Data Guard, Oracle Partitioning, Oracle Tuning Pack, Oracle Enterprise Manager, Oracle Diagnostics Pack, Oracle Enterprise Service Bus, Oracle Advanced Customer Support Services, Oracle Platinum Services Published: July 15, 2014 Tech Mahindra (India) Oracle Exadata, SPARC T5-4, Oracle Solaris 11, PeopleSoft Human Resources, Oracle Advanced Customer Support Services Published: July 01, 2014

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  • Ubuntu 12.04 Problem connecting Internet by Mobile Broadband through LG GU220

    - by arnab.b
    I am using Ubuntu 12.04. I use my LG cellphone titled GU220 using Aircel connection .. The phone gets connected as an USB device well enough bt the network always fails to connect whenever I try to connect through mobile broadband.. I also have Windows 7 which does not fails to connect the network through PC Suite. tried it several times even after restarting both phone and Ubuntu bt in vain. Also fr 1st two days things worked well and the network was well connected, the problem started just after those two days-in from the next login..

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  • Setup & Usage of Document Sequencing in Oracle Receivables

    - by Robert Story
    Upcoming WebcastTitle: Setup & Usage of Document Sequencing in Oracle ReceivablesDate: May 20, 2010 Time: 11:00 am EDT Product Family: Receivables Community Summary Understanding Document Sequencing and how it can be used to generate document numbers in Oracle Receivables. This one-hour session is recommended for both technical and functional users. Topics will include: Review of important tablesRequired setup stepsUse of Oracle Diagnostics to review critical setupsHow to create gapless sequencesCommon Errors Troubleshooting Tips A short, live demonstration (only if applicable) and question and answer period will be included. Click here to register for this session....... ....... ....... ....... ....... ....... .......The above webcast is a service of the E-Business Suite Communities in My Oracle Support.For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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  • Landed Cost Management Integration with OPM Financials

    - by Robert Story
    Upcoming WebcastTitle: Landed Cost Management Integration with OPM FinancialsDate: April 21, 2010 Time: 11:00 am EDT, 9:00 am PDT, 8:00 am MDT Product Family: EBS: Process Manufacturing Summary This one-hour session will present setup overview and detailed steps for a test case, and is recommended for functional users who are using OPM Financials module with an actual costing method. Topics will include: Overview on Landed Cost Management functionality Setup steps and a test case Some technical considerations Documentation and other reference materials available A short, live demonstration (only if applicable) and question and answer period will be included. Click here to register for this session....... ....... ....... ....... ....... ....... .......The above webcast is a service of the E-Business Suite Communities in My Oracle Support.For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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  • Oracle University Neue Kurse (Week 10)

    - by swalker
    In der letzten Woche wurden von Oracle University folgende neue Kurse (bzw. Versionen davon) veröffentlicht: Database RAC & Grid Infrastructure for Oracle Solaris System Administration (1 day) Oracle Database 11g: Performance Tuning (Training On Demand) Development Tools Oracle Database: Program with PL/SQL (Training On Demand) MySQL MySQL for Database Administrators (Training On Demand) Fusion Middleware Oracle WebCenter Portal 11g: Build Portals With Spaces (3 days) Oracle WebCenter Content 11g: Site Studio Essentials (5 days) Oracle BPM 11g Modeling (3 days) Business Intelligence & Datawarehousing Oracle BI Applications 7.9.6: Implementation for Oracle EBS (4 days) Oracle BI Applications 7.9.6: Implementation for Siebel CRM (4 days) Oracle BI 11g R1: Build Repositories (Training on Demand) Fusion Applications Fusion Applications: Extend Applications with ADF (5 days) E-Business Suite R12.x Extend Oracle Applications: Building OA Framework Applications (Training On Demand) PeopleSoft PeopleSoft Integration Tools Rel 8.50 (Training On Demand) Wenn Sie weitere Einzelheiten erfahren oder sich über Kurstermine informieren möchten, wenden Sie sich einfach an Ihr lokales Oracle University-Team in.

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  • Most efficient way to rebuild a tree structure from data

    - by Ahsan
    Have a question on recursively populating JsTree using the .NET wrapper available via NuGet. Any help would be greatly appreciated. the .NET class JsTree3Node has a property named Children which holds a list of JsTree3Nodes, and the pre-existing table which contains the node structure looks like this NodeId ParentNodeId Data AbsolutePath 1 NULL News /News 2 1 Financial /News/Financial 3 2 StockMarket /News/Financial/StockMarket I have a EF data context from the the database, so my code currently looks like this. var parentNode = new JsTree3Node(Guid.NewGuid().ToString()); foreach(var nodeItem in context.Nodes) { parentNode.Children.Add(nodeItem.Data); // What is the most efficient logic to do this recursively? } as the inline comment says in the above code, what would be the most efficient way to load the JStree data on to the parentNode object. I can change the existing node table to suite the logic so feel free to suggest any changes to improve performance.

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  • "Microsoft ne défend pas assez les Droits de l'Homme", Google n'apprécie pas que son concurrent rest

    "Microsoft ne défend pas assez les Droits de l'Homme", Google n'apprécie pas que son concurrent reste en Chine La morale businesso-américaine commence à s'intéresser au cas de la Chine. Suite à l'altercation musclée entre Google et le régime en place à Pékin, d'autres entreprises se mettent à considérer l'idée de quitter le pays du riz. La politique chinoise est montrée du doigt dans les discussions mondaines entre les dirigeants des plus grands groupes américains. Fort de son nouveau statut de justicier, Sergey Brin (l'un des co-fondateurs de Google), s'en est pris à Microsoft, accusant la firme de ne pas assez défendre les droits de l'Homme et la liberté d'expression. « J'es...

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  • Lower Your Application Infrastructure Costs w/Oracle Database 11g

    - by john.brust
    Oracle Database 11g is designed to support enterprise applications, including Oracle E-Business Suite, Oracle PeopleSoft, and Oracle Siebel. And every Oracle customer can benefit from the performance, reliability, and security that Oracle Database 11g brings to these applications. Plus, Oracle Database 11g, helps you drive down your IT infrastructure costs. Join us next Friday for a webcast conversation with database expert Mark Townsend, Vice President of Oracle's Server Technology Division, to learn how you can benefit from running your applications on Oracle Database 11g. At the end of the presentation, we'll open up for live Q&A for approximately 30 minutes. Register now for our Friday, April 23rd, 2010 9:30am PT | 12:30pm ET live webcast.

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  • The first day of JavaOne is already over!

    - by delabassee
    In the past Sunday used to be a more relaxing day with ‘just’ some JavaOne activities going on. Sunday used to be a soft day to prepare yourself for an exhausting week. This is now over as JavaOne is expanding; Sunday is now an integral part of the conference. One of the side effect of this extra day is that some activities related to JavaOne and OpenWorld such as MySQL Connect are being push to start a day earlier on Saturday (can you spot the pattern here?). On the GlassFish front, Sunday was a very busy day! It started at the Moscone Center with the annual GlassFish Community Event where the Java EE 7 and GF 4 roadmaps were presented and discussed. During the event, different GlassFish users such as ZeroTurnaround (the JRebel guys), Grupo RBS and IDR Solutions shared their views on GF, why they like GF but also what could be improved. The event was also a forum for the GF community to exchange with some of the key Java EE / GlassFish Oracle Executives and the different GF team members. The Strategy keynote and the Technical keynote were held in the Masonic Auditorium later in the after-noon. Oracle executives have presented the plans for Java SE, Java FX and Java EE. As on-demand replays will be available soon, I will not summarize several hours of content but here are some personal takeaways from those keynotes. Modularity Modularity is a big deal. We know by now that Project Jigsaw will not be ready for Java SE 8 but in any case, it is already possible (and encouraged) to test Jigsaw today. In the future, Java EE plan to rely on the modularity features provided by Java SE, so Project Jigsaw is also relevant for Java EE developers. Shorter term, to cover some of the modular requirements, Java SE will adopt the approach that was used for Java EE 6 and the notion of Profiles. This approach does not define a module system per say; Profiles is a way to clearly define different subsets of Java SE to fulfill different needs (e.g. the full JRE is not required for a headless application). The introduction of different Profiles, from the Base profile (10mb) to the Full Profile (+50mb), has been proposed for Java SE 8. Embedded Embedded is a strong theme going forward for the Java Plaform. There is now a dedicated program : Java Embedded @ JavaOne Java by nature (e.g. platform independence, built-in security, ability easily talks to any back-end systems, large set of skills available on the market, etc.) is probably the most suited platform for the Internet of Things. You can quickly be up-to-speed and develop services and applications for that space just by using your current Java skills. All you need to start developing on ARM is a 35$ Raspberry Pi ARM board (25$ if you are cheap and can live without an ethernet connection) and the recently released JDK for Linux/ARM. Obviously, GlassFish runs on Raspberry Pi. If you wan to go further in the embedded space, you should take a look Java SE Embedded, an optimized, low footprint, Java environment that support the major embedded architectures (ARM, PPC and x86). Finally, Oracle has recently introduced Java Embedded Suite, a new solution that brings modern middleware capabilities to the embedded space. Java Embedded Suite is an optimized solution that leverage Java SE Embedded but also GlassFish, Jersey and JavaDB to deploy advanced value added capabilities (eg. sensor data filtering and) deeper in the network, closer to the devices. JavaFX JavaFX is going strong! Starting from Java SE 7u6, JavaFX is bundled with the JDK. JavaFX is now available for all the major desktop platforms (Windows, Linux and Mac OS X). JavaFX is now also available, in developer preview, for low end device running Linux/ARM. During the keynote, JavaFX was shown running on a Raspberry Pi! And as announced during the keynote, JavaFX should be fully open-sourced by the end of the year; contributions are welcome!. There is a strong momentum around JavaFX, it’s the ideal client solution for the Java platform. A client layer that works perfectly with GlassFish on the back-end. If you were not convince by JavaFX, it’s time to reconsider it! As an old Chinese proverb say “One tweet is worth a thousand words!” HTML5, Project Avatar and Java EE 7 HTML5 got a lot of airtime too, it was covered during the Java EE 7 section of the keynote. Some details about Project Avatar, Oracle’s incubator project for a TSA (Thin Server Architecture) solution, were diluted and shown during the keynote. On the tooling side, Project Easel running on NetBeans 7.3 beta was demo’ed, including a cool NetBeans debugging session running in Chrome! HTML 5, Project Avatar and Java EE 7 deserve separate posts... Feedback We need your feedback! There are many projects, JSRs and products cooking : GlassFish 4, Project Jigsaw, Concurrency Utilities for Java EE (JSR 236), OpenJFX, OpenJDK to name just a few. Those projects, those specifications will have a profound impact on the Java platform for the years to come! So if you have the opportunity, download, install, learn, tests them and give feedback! Remember, you can "Make the Future Java!" Finally, the traditional GlassFish Party at the Thirsty Bear concluded the first JavaOne day. This party is another place where the community can freely exchange with the GlassFish team in a more relaxed, more friendly (but sometime more noisy) atmosphere. Arun has posted a set of pictures to reflect the atmosphere of the keynotes and the GlassFish party. You can find more details on the others Java EE and GlassFish activities here.

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  • Oracle University Nuevos cursos (Week 10)

    - by swalker
    Oracle University ha publicado recientemenete las siguentes formaciones (o versiones) nuevos: Database RAC & Grid Infrastructure for Oracle Solaris System Administration (1 day) Oracle Database 11g: Performance Tuning (Training On Demand) Development Tools Oracle Database: Program with PL/SQL (Training On Demand) MySQL MySQL for Database Administrators (Training On Demand) Fusion Middleware Oracle WebCenter Portal 11g: Build Portals With Spaces (3 days) Oracle WebCenter Content 11g: Site Studio Essentials (5 days) Oracle BPM 11g Modeling (3 days) Business Intelligence & Datawarehousing Oracle BI Applications 7.9.6: Implementation for Oracle EBS (4 days) Oracle BI Applications 7.9.6: Implementation for Siebel CRM (4 days) Oracle BI 11g R1: Build Repositories (Training on Demand) Fusion Applications Fusion Applications: Extend Applications with ADF (5 days) E-Business Suite R12.x Extend Oracle Applications: Building OA Framework Applications (Training On Demand) PeopleSoft PeopleSoft Integration Tools Rel 8.50 (Training On Demand) Póngase en contacto con el equipo local de Oracle University para conocer las fechas y otros detalles de los cursos.

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  • ADF Sessions at RMOUG this week

    - by shay.shmeltzer
    If you are attending the RMOUG conference this week, you might be interested in checking out some of the sessions we are doing about Oracle ADF:Lynn is delivering:The Fusion Development Platform - Wed at 9:00 (404)Put Your Good Taste Into Action: How to Skin ADF Faces Rich Client Applications - Wed 5:00 (4 c/d)Shay is delivering:From SQL to Rich Web Data Visualization - The Fast Route - Thu at 9:00 (404)Adding Mobile and Web 2.0 UIs to Existing Applications - The Fusion Way - Thu at 10:15 (404)There are also lots of ADF related sessions delivered by customers and partners including:Drinking the Kool-Aid - My Journey to Becoming an ADF BelieverCase Study: Performance Tuning New ADF Applications Using Oracle Application Testing Suite (ATS)Oracle ADF & JDeveloper: Coming of AgeHello Worldwide Web: Your First JSF in JDeveloperMore details see the schedule here.If you are using ADF already, please drop by and let us know what you think. We are always looking for user feedback.

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  • La qualité de la recherche en ligne est-elle subjective ? Bing serait meilleur que Google d'après Search Engine Land

    La qualité de la recherche en ligne est-elle subjective ? Bing serait meilleur que Google d'après Search Engine Land Un manager marketing travaillant pour Search Engine Land, Conrad Saam, a lancé vingt recherches sur Bing et sur Google. A chaque fois, il envoyait des requêtes évitant les demandes les plus simples (comme trouver le site Internet d'une grosse société par exemple) et mélangeant plusieurs mots. Il a ainsi demandé aux deux moteurs de recherche de lui trouver des occurrences pour "l'avocat Tom Brady". Google s'est trompé sur l'un des résultats en proposant une page sur un célèbre quarterback du même nom. Suite à cela, l'homme a personnellement jugé de la qualité des réponses obtenues. Pour lui, Bing était meill...

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  • links for 2010-06-14

    - by Bob Rhubart
    White Paper: Application Portfolio Rationalization: How IT Standardization Fuels Growth Co-authors Hamidou Dia and Roy Hunter describe an Enterprise Architecture approach to application portfolio rationalization. (tags: oracle otn entarch) @soatoday: Cloud & Compliance: Write a Solid Prenup "Think of your cloud contract as a prenuptial agreement," says Oracle ACE Director Jordan Braunstein. "There must be clear recourse and commitments." (tags: soa cloud oracleace entarch) @fteter: Resilience and Relationships "Take a look at your own enterprise architecture with these ideas in mind," suggests Oracle ACE Director Floyd Teter, "and see if your outlook doesn't change." (tags: entarch complexity oracleace) @lucasjellema: Calling an EJB from a SOA Composite Application using the EJB Binding based on Java Interface Oracle ACE Director Lucas Jellema illustrates the use of one of several new capabilities in Oracle SOA Suite 11g R1 Patch Set 2 (11.1.1.3.0). (tags: soa oracleace middleware soasuite oracle)

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  • Save the Date for the Oracle Storage Community Forum at Oracle OpenWorld

    - by Ritu Chhibber-Oracle
    Dear Partners, Come and meet Oracle's Top Storage Executives, Architects and Fellow Customers & Partners at the Oracle Storage Community Forum at Oracle OpenWorld on October 1, 2014. This special event will feature interactive sessions on Oracle's Application Engineered Storage strategy, product directions, and real-world customer implementations. Discover the possibilities, as only Oracle can co-engineer hardware with Oracle Database and applications to deliver extreme performance, dynamic automation, management efficiency and cost savings. Storage Forum at Oracle OpenWorld Wednesday, October 1, 20143:30 p.m. - 5:00 p.m. Forum5:00 p.m. - 6:00 p.m. Reception Venue:Metreon – City View135 Fourth Street, Suite 4000,San Francisco, CA 94103 For more details and to register, please click here.

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  • Mass Metadata Updates with Folders

    - by Kyle Hatlestad
    With the release of WebCenter Content PS5, a new folder architecture called 'Framework Folders' was introduced.  This is meant to replace the folder architecture of 'Folders_g'.  While the concepts of a folder structure and access to those folders through Desktop Integration Suite remain the same, the underlying architecture of the component has been completely rewritten.  One of the main goals of the new folders is to scale better at large volumes and remove the limitations of 1000 content items or sub-folders within a folder.  Along with the new architecture, it has a new look and a few additional features have been added.  One of those features are Query Folders.  These are folders that are populated simply by a query rather then literally putting items within the folders.  This is something that the Library has provided, but it always took an administrator to define them through the Web Layout Editor.  Now users can quickly define query folders anywhere within the standard folder hierarchy. [ Read More ]

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  • Des hackers exploiteraient le référencement de Google sur le faux-positif de McAfee pour diffuser le

    Mise à jour du 26/04/10 Les requêtes sur le faux-positif de McAfee utilisées pour diffuser des malwares D'après un concurrent de McAfee, des hackers insèreraient des liens malicieux dans le référencement de Google Le faux-positif de McAfee - qui a bloqué des milliers de PC suite à une mauvaise mise à jour (lire ci-avant) - aurait donné des idées aux hackers. Un des concurrents de McAfee, Sophos, affirme que des cybercriminels utiliseraient leurs connaissances des techniques de référencement de Google pour exploiter cette affaire et propager leurs propres malwares. Le principe est simple. Un utilisateur a...

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  • Des hackers exploiteraient le référencement de Google sur le faux-positif de McAfee pour diffuser le

    Mise à jour du 26/04/10 Les requêtes sur le faux-positif de McAfee utilisées pour diffuser des malwares D'après un concurrent de McAfee, des hackers insèreraient des liens malicieux dans le référencement de Google Le faux-positif de McAfee - qui a bloqué des milliers de PC suite à une mauvaise mise à jour (lire ci-avant) - aurait donné des idées aux hackers. Un des concurrents de McAfee, Sophos, affirme que des cybercriminels utiliseraient leurs connaissances des techniques de référencement de Google pour exploiter cette affaire et propager leurs propres malwares. Le principe est simple. Un utilisateur a...

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  • Pékin censure à nouveau Google, les résultats de Hong Kong sont bloqués

    Mise à jour du 24.03.2010 par Katleen Pékin censure à nouveau Google, les résultats de Hong Kong sont bloqués Suite à la tentative de Google de lundi de libérer son moteur de recherche du joug asiatique en redirigeant les internautes chinois sur Google.hk (qui n'est pas censuré par la régime de Pékin), la Chine a répliqué. Le premier jour, ce système D a tenu bon. Mais depuis, les autorités chinoises ont commencé a réagir. D'apparence, tout fonctionne : il est possible de lancer une recherche et de voir apparaître des résultats, même sur des sujets aussi tabous que "Dalaï Lama" par exemple. Mais, si on veut cliquer sur l'un des résultats de recherche dep...

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  • Highlights from the Oracle Customer Experience Summit @ OpenWorld

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. From left to right: Brian Curran, John Kembel, Seth Godin, and George Kembel The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David VapGroup Vice PresidentOracle Applications Product Development

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