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• Why do business analysts and project managers get higher salaries than programmers? [closed]

  - by jpartogi

  We have to admit that programming is much more difficult than creating documentation or even creating Gantt chart and asking progress to programmers. So for us that are naives, knowing that programming is generally more difficult, why do business analysts and project managers get higher salary than programmers? What is it that makes their job a high paying job when even at most times programmers are the ones that go home late? UPDATE Excuse my ignorance, from some of the response it seems that the reason why BAs and PMs gets higher salary because they are the ones that usually responsible for the mess programmers make. But at the end of the day, it is programmers that get their hands dirty to fix the mess and work harder. So it still does not make sense.

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• How to opendns with dynamic ip

  - by Joshua Robison

  OpenDNS is almost completely useless with a dynamic ip and most people have dynamic ip addresses. There isn't even a decent client for Linux to update your IP. There is a script you can install but it only seems to update on startup and all my child needs to do is unplug and replug the cable from the wall or router and a new ip is created totally killing the opendns service . I'm not even sure the Mac or windows ip update clients can protect from such a simple maneuver . How can I get my ip address to constantly update with opendns, is my question.

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• Tools for assembling textures into DDS files

  - by Nicol Bolas

  There are plenty of tools for making images. I'm not looking for one of those; I have many tools for creating an image. I've got tools for compressing images, generating mipmaps, and even for poking at their basic data format. My issue is with texture assembly. DDS files support cubemaps, array textures, and even cubemap arrays. But I don't know of a tool that can pack a series of images into a cubemap or the like. What tools are available for doing this kind of thing?

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• Project Euler 2: (Iron)Python

  - by Ben Griswold

  In my attempt to learn (Iron)Python out in the open, here’s my solution for Project Euler Problem 2.  As always, any feedback is welcome. # Euler 2 # http://projecteuler.net/index.php?section=problems&id=2 # Find the sum of all the even-valued terms in the # Fibonacci sequence which do not exceed four million. # Each new term in the Fibonacci sequence is generated # by adding the previous two terms. By starting with 1 # and 2, the first 10 terms will be: # 1, 2, 3, 5, 8, 13, 21, 34, 55, 89, ... # Find the sum of all the even-valued terms in the # sequence which do not exceed four million. import time start = time.time() total = 0 previous = 0 i = 1 while i <= 4000000: if i % 2 == 0: total +=i # variable swapping removes the need for a temp variable i, previous = previous, previous + i print total print "Elapsed Time:", (time.time() - start) * 1000, "millisecs" a=raw_input('Press return to continue')

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• Why are part-time jobs in programming an anomality?

  - by Mikle

  I've recently quit my full time developing job at mega-corp, and I decided that I'll look for a part time job. Since then I've talked to half a dozen potential employers, and every one of them had the same reaction when I said the magic words "part-time" - they all closed up and became suspicious. Now, I understand that it might just be me, so as control I asked every one of them what if I were willing to work full time, and they all said I would probably get an offer. My question is two fold: Why, as an employer, would you give up a competent, even great, developer, simply because he wants to work 3 days a week and not 5? How do I sell the story of part time job better? I usually just list my reasons which are that I prefer that balance currently in my life and that I want to work on my own projects, but it leaves them even more suspicious - am I going to start something myself and quit? Am I just lazy?

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• 2010 is gone and Welcome 2011

  - by anirudha

  last days i spent my week @ firozabadthe town is much small and near to agraso i never forget to see the taj mahal and red fort their even it’s first chance to see them.i make a plan that i go to Agra last Saturday. firstly i go to red fort and i talking with many foreigner and they love to talking with me because their is only one man who with with them who is their GUIDE a person like a  book they never can talk with you but tell you about everything of the location because you buy them. their are many person come from various country such as German , Japan,  Russ , Italy and many other. their is no problem to talk with them perhaps they happen with talk to me. when i completely watch the Red fort at least i see a girl who are look like a foreigner. i talk themselves where they come from they tell me Francewhen i go elsewhere i thing to propose them to be  a friend of mine. i never propose any girl for friendship with me even in school and college. so i propose them to be a friend of mine.  they accept it i put the email ID in their hand whenever they gone. but i still not get their mail. 2ndly i go to Taj mahal the taj experience is not so good i spent 3 or 4 hours in rush. i found their is no security even their are many army force. they all person are too slow to work. they spent 10 minute to check  a person for security . their hands work very slow just like a low configuration computer. i talk many person their too. i talk to a person who tell themselves Jacob and they from Chicago. they speak very fast and i not know what they tell in speech. a another problem i got with some Chinese person. when i talking with them that i found they speak only Chinese language. Wish you a very very happy new year.

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• Spring MVC vs raw servlets and template engine?

  - by Gigatron

  I've read numerous articles about the Spring MVC framework, and I still can't see the benefits of using it. It looks like writing even a simple application with it requires creating a big hodgepodge of XML files and annotations and other reams of code to conform to what the framework wants, a whole bunch of moving parts to accomplish a simple single task. Any time I look at a Spring example, I can see how I can write something with the same functionality using a simple servlet and template engine (e.g. FreeMarker, StringTemplate), in half the lines of code and little or no XML files and other artifacts. Just grab the data from the session and request, call the application domain objects if necessary, pass the results to the template engine to generate the resulting web page, done. What am I missing? Can you describe even one example of something that is actually made simpler with Spring than using a combination of raw servlets with a template engine? Or is Spring MVC just one of those overly complicated things that people use only because their boss tells them to use it?

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• How to change fonts using gnome-tweak-tool?

  - by john the fatbloke

  As a non-techie type user, I've managed to find the "Advanced Settings" option in the "other" menu listing, which is good (sort of). In the past, I've routinely installed the windows fonts from my windows partition. Now even though I have the msttcorefonts package installed, and all of the .ttf windows fonts installed (as far as I can tell), it doesn't matter whether I log out and back in (which in the past has brought up some of the stuff I've wanted installed), or even if I just restart the Ubuntu completely from boot, none of them are listed. So how do I make the gnome tweek tool see the directory with all the fonts in it please ?

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• alot questings since i wanted to make a new SSB game or mario game(that use 3d models) [closed]

  - by user20465

  i have just started to study programming and i know already ppl will say why make a so big project like as a SSB game for a noob game development? cuz i always wanted a SSB engine like as Mugen is a fighter game engine but is not like as SSB´s gameplay + is not using 3d models too so i will call it SSBmugen(until i find a better title for it i got afew ideas for titles) also i wanted to make this game so it can use SSBbrawl files(models+animations mainly) the moveset+Stage coding files i wanted to redo cuz so anything can be possible like make a teleporter or a pipe teleporter(like as Super mario bros game) on a stag e or make some stuff there is impossible in SSBbrawl for moveset coding but is not in SSBmugen like make so a char. summon a Clone and the clone will do a attack and then is gone or some attacks/moves also i will make a moveset/stage Coding editor so it will be really easy to make moveset/stages coding for yours 3d models/animations moveset+stage Coding i mean: hitboxes/hurtboxes/moving Stuff/moving bones like cape or hair bones that is moving by wind effects or falling or other stuff like that/other stuff that needed to be coded i have planed to make a editor(for moveset/char. coding) or add the editor in brawlbox for my game so other ppl can easy make moveset/stages Coding to they´s models/animations so it will be easy so even kids can make a custom movesets/stages why using SSBbrawl files?: cuz ppl have made alot of models or textures/custom movesets/custom stages like goku/other anime/not brawl stuff for super smash bros brawl hacking(a.k.a modding) so ppl dont have to redo anything if they wanted to have the custom models or textures/custom movesets/custom stages from SSBbrawl to SSBmugen +there is the program named brawlbox that can open brawl files like model/animations and can edit models or animations and import models from 3ds max to be the right model format for SSBbrawl and i also wanted it so easy to add(a.k.a installer) Recolours or alt. models(like as oneslot doctor mario model over mario´s boneset) or textures/Movesets/new char. slots/new stages so easy so you only needing to download themplace them in right foldername them the right nameStart the gameRecolours or alt. models or textures/Movesets/new char. slots/new stages works an loading right so you wont needing to edit any files for add something so kids/not so smart ppl can easy use the mods other ppl is making/uploading for this game here is the file format i wanted to know if they can be readed/opened if making a game that use these files: .mld0(brawl model file) .chr0(model animation for moving/scale/rota the bones) .srt0(animations for texture like moving eyes or blinking) .vis0(Animations for get polygons to hide/show with visibilitybones on the model there is also some polygons there ) .brres(a file format where stuff like model files or textures or animations is inside) .pac(a file format where the .brres is inside to keep model+textures+model for the shadow in 1 file) .wav (for SoundFX effects or voices to char. or stages) i am sure that one is possible the .wav files is inside a other file format for brawl but that file can´t you add more .wav files inside only replace so i wanted the .wav files outside so its easy to add/replace/remove SoundFX effects or voices to char. or stages .brstm(brawl music file so the music is looped perfect so it loop in middel of the music and not start over again then the music is done) afew more file formats (mainly for the Graphics effects like fire/aura/hit effects if not needing to redo them)so only coding in the editor i will make is needed to be done for port a SSBB hack(a.k.a mod)(moveset/stage coding) to this game wanted the game to be able to load these files and load them right like if loading wait1.chr0(idle animation) it will also load at same time wait1.srt0/wait1.vis0 and all kinda of animations is inside the same .brres file i am needing since it to be able to load the file format i wanted cuz: -the animations can´t be converted to any other animation file format and i dont think ppl want to redo these animations(inc. me for Goku to SSBbrawl) -models can be converted but then they lose all the shader/materials stuff like a shine effect or lighting on the model -.brstm can be converted to .wav but then there will be no loop so i prefer it can load this file format too for the music to stage/menu -brawlbox is really easy to use for make animation for the char. and import models from 3ds max so even around "not too stupid" 10 year kids can make SSBB mods(not try to be rude but to say how easy it is) also i wanted the folder setup for characters/stages/moveset/other stuff to be like this: https://www.dropbox.com/s/2oolm5z5ri234tz/SSBmugen%20Folder%20setup.txt just uploaded a txt file since it is a wall of text and this post is already a wall of test so it easy to place stuff (if not i do a program for to that so it auto place the stuff on right place) not 100% sure what to use of game engine to make this possible but i got a dll file from that brawlbox program that can open/read/edit these file formats if that helps i also got open source of brawlbox i have kinda learned programming(since its kinda the same thing but still not 100% same) from Super smash bros modding/hacking like coding a moveset for the new animations/models + have readed alittle about it but i am soon starting for real to study it for ppl who is alittle confuse for what i am asking for here is the list: -what game engine should i use to make a SSB clone? but at same time to make all this stuff i just said possible so ppl can make they own mods and share them and use the already made mods from SSBbrawl? and easy to use aswell so noob programmors can use it? -where to learning programming on internet to be even more ready to make a game like this? and dont wanted to start in the small like making small boring 2d games that no one care about anyway ps. i am also planing a other project like as SSBmugen but it will be Super mario bros open (again tittle unsure but open means open source) i will make a Mario game engine that also use 3d models and can have 2d or 3d gameplay with any mario powerups/gameplay(from any mario platform games) there is ever made multiplayer like as in New super mario bros wii maybe multiplay over lan or online but for now over 1 PC also alittle planed for that to my SSBmugen a Level/world map editor for it too(easy to use so even kids can use it and make levels for it) so it just place the objects/enemies and options for them enemies since they are not 100% same AI in all mario game like to choose a goomba have AI from SM64 the Editor will be able to change the gameplay on a level while have a other gameplay on a other level like this: 1 level have Super mario bros 3 gameplay (then it will be a 3d model remake) a other level have super mario galaxy gameplay but in a Super mario 3d land level yet a other level have super mario 64 gameplay but with powerups from a other mario game like powerups from mario 3d land or can ride on Yoshi so you can easy remake your fav. level from a old mario game in this mario engine/editor or just make a custom one with yours fav. mario gameplay/powerups so it will be like turn off/on: walljump/triple jump/other kinda or jumps/2x punch and 1 kick+Air kick/SMG spin attack/Fludd/other stuff like that so you can make the gameplay from the first mario game to the newest or make custom gameplay on a level also the star(from 64/sunshine/galaxy) will be replaced with the flag from new super mario bros/mario 3d land since the game is not so much about getting stars its more about making/download the levels you wanted and share them to other ppl and play these level so after have killed like the boss from SM64 bomb omb field(if one have made that) you will get the flag instead of star since i wanted it to be simple to make levels in the editor to make the bosses/new enemies/new powerups/custom char. idk what to do to make that simple yet also thinking the mario game will use brawl files since it almost already got all needed animations/models for this since i dont wanted to redo animations/models and if needing more animations i can just make them easy in brawlbox since thats the program i am most used to make animations but that will be after my SSBmugen project if not this game will be easyer then SSBmugen to make since i am planing then 1 of them is done i use the that game as base to make the other (since both is kinda platfrom games and possible using same file format for both) also wanted to ask what is best to start with out of these 2 games? also will maybe make a DLC site(or ingame) for both of these games if they get done so it wont end up like as Mugen where you needing to look all over the internet to find the stuff you wanted but for my game all the mods for my game is on same place not sure about online mode for SSBmugen or super mario bros open but i can always add that then i get better at programming both games also need to have options on controls/if using joystick also that i have planed these game for a long time and got even more ideas for them but first i wanted to get them to work so i can add the other stuff later(like DLC or online mode or some other stuff later) right now i know 0,0001% to programming(in my option) maybe i know more then that since i have been study it alittle but i learning while making stuff like this that was also my plan for make these game learn while making them and get better to programming so again i say it i kinda dont want to hear dont do these projects cuz i already know it will be hard so dont wanted so much to heard stuff like: you can´t do it since you just started learning programming or this project will fail since somewhere i needing to get started with programming and this is where i want to start to make my dream games(possible other´s dream games too) and i dont think this project will fail if i work hard on it (as i possible will) and ppl will maybe help i think this was all my questing/ideas for now (sorry for it sounds more like ideas then questings) but i needing to say my ideas so you ppl can see what i needing to use for make this possible

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• What's a good data structure solution for a scene manager in XNA?

  - by tunnuz

  Hello, I'm playing with XNA for a game project of myself, I had previous exposure to OpenGL and worked a bit with Ogre, so I'm trying to get the same concepts working on XNA. Specifically I'm trying to add to XNA a scene manager to handle hierarchical transforms, frustum (maybe even occlusion) culling and transparency object sorting. My plan was to build a tree scene manager to handle hierarchical transforms and lighting, and then use an Octree for frustum culling and object sorting. The problem is how to do geometry sorting to support transparencies correctly. I know that sorting is very expensive if done on a per-polygon basis, so expensive that it is not even managed by Ogre. But still images from Ogre look right. Any ideas on how to do it and which data structures to use and their capabilities? I know people around is using: Octrees Kd-trees (someone on GameDev forum said that these are far better than Octrees) BSP (which should handle per-polygon ordering but are very expensive) BVH (but just for frustum and occlusion culling) Thank you Tunnuz

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• DSL modem problem in 11.10

  - by Misterious

  Earlier I used Windows 7 and the modem used to work absolutely fine. Even when it got disconnected it used to reconnect automatically without any trouble. But then I installed Ubuntu 11.10 on dual-boot and set up the modem connection properly but the modem now disconnects much more frequently (earlier it disconnected once in 5 hours or so and after Ubuntu in 5 minutes!). Also once disconnected, it does not reconnect even when I have checked the "Connect Automatically" button. I have to restart the system to reconnect it. I the clean installed Windows and modem works perfectly fine again. What is the reason for this and how can I solve this? I really want to use Ubuntu but due to this problem I can't.

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• An update on using Rosetta Stone: Studio now isn't very useful and is not great value as an add-on option

  - by Greg Low

  I had a surprisingly large number of responses from my previous posting about learning Chinese. An update for those considering Rosetta Stone (www.rosettastone.com) for Chinese, Spanish or any other language that they offer:I had to renew my "Studio" subscription today and it's now a much worse deal than it was.It's now $75 for 6 months for Studio sessions. Online classes used to be 45 mins. Recently they reduced them to 20 mins. Given how often people have connection issues, etc. that 20 mins can disappear very quickly.They've also reduced the number you can attend. You used to be able to have 2 scheduled at any point in time. Now they limit you to 2 "group sessions" per month during the period. (You can pay for additional private sessions). The combination of these two changes now makes it much less useful. Two x 20 min sessions per month is an almost meaningless amount of practice. They also now automatically change you to auto-renew when you subscribe. They tell you where to remove this auto-renewal but the first 4 or 5 times that I went into that screen, no such option appeared. Later, an option did appear and I used it.Overall, things just aren't what they used to be at Rosetta Stone. It's now pretty hard to recommend the Studio option where it was a no-brainer before.FURTHER UPDATE: <sigh>Even after I renewed, I could not even connect to their "new" service. Although the system processed the renewal, it still tells me it's expired. My online chat person "Siva S" tells me that the problem is that I've purchased all 5 levels of the program. I can't wait till they explain to me how making an extra purchase from them stops me from logging on. Siva told me that they had "renewed" the program. I'd have to speak to Customer Care; they aren't available and then disconnected himself. Impressive (not).Their website is now full of issues too. It insists that my billing address is in the USA, even though it pretends to accept changes to it.Overall, it's gone from something that could be recommended (with some limitations) to now being an app to avoid. That's a pity as I liked much of it before.

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• Why wearing Jeans is considered unprofessional?

  - by Gopinath

  When I started my career 9 years ago I use to wear casual wear to office – Jeans & T-Shirts all the 5 days. The environment at workplace during those days encouraged me to be casual and many of my colleagues use to come in Jeans. We just started our career those days it was perfectly fine to be in casual. As I grow up in the ladder, I started feeling the discomfort of wearing Jeans at work. During clients visits, senior managers meetings and consultations I was an odd man in the crowd as the rest of them are in formals. In order to be one among the professionals I’m forced change my dressing style and start wearing formals. But  the question of “Why wearing jeans to workplace is considered as unprofessional?” use in linger in my mind till today. I got the answer to my question from a discussion thread on Quora When they were invented, jeans were associated with blue-collar work. They were meant to get muddy and gross and take lots of abuse without falling apart, even if you wore the same pair every day. The people who bought them were the ones whose lives required durable clothing. And another commenter says… A professional image is critical to cementing business relationships, and part of that is, for right or wrong, how you dress. Jeans are typically associated with "kicking back", relaxation, leisure, informality,  and even a slightly rebellious flavor. The style and condition of the jeans are a consideration, as we often wear jeans into advanced states of being worn down, with tearing, etc.. that we generally do not do with other clothing items. I agree with this theory even though it may be centuries old. If you want to look like a professional and treated like a professional it’s better to be dress up in formals. These days I make a point to be in formals at workplace. Not everyone is Steve Jobs to wear a Jean & Turtle Neck T-shirt  right? CC Image credit flickr/exey

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• Ten Linux Commands Every Web Developer Should Know

  Learn 10 indispensable Linux commands that can make web development work much easier and even more enjoyable.

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• Learning about security and finding exploits

  - by Jayraj

  First things first: I have absolutely no interest in learning how to crack systems for personal enrichment, hurting other people or doing anything remotely malicious. I understand the basis of many exploits (XSS, SQL injection, use after free etc.), though I've never performed any myself. I even have some idea about how to guard web applications from common exploits (like the aforementioned XSS and SQL injection) Reading this question about the Internet Explorer zero-day vulnerability from the Security SE piqued my curiosity and made me wonder: how did someone even find out about this exploit? What tools did they use? How did they know what to look for? I'm wary about visiting hacker dens online for fear of getting my own system infected (the Defcon stories make me paranoid). So what's a good, safe place to start learning?

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• Is there any working, usable video editing software for ubuntu?

  - by matteo

  Is there any decently stable video editing software for Ubuntu, that won't crash at every mouse click and that you can actually use for doing things that you need? (as opposed to for the sake of testing it) I've tried out pitivi and cinelerra but they are completely unstable (they both crash very often) besides having very poorly designed interfaces... Is there any better option or are we still stuck to Windows and Mac OS for even the most basic (but real-life) video editing? Even something as basic as Avidemux would be fine in many situations (not all) if only it worked (i.e. if not rendered completely useless by its bugs).

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• Rationale behind freeware projects

  - by VexXtreme

  I've seen some freeware projects in the past where the author(s) invested a significant amount of their personal time and resources and never even considered charging for the software. A lot of these projects were donation based, and from what I've heard, donationware can never be a viable business model (even to simply support development costs) because most people choose not to donate if given an option. A lot of these projects eventually shut down because their authors could not sustain them further. Granted, some people simply like making the community happy (or something), but if you're struggling to keep your project alive, why not charge some small amount such as $10 simply to stay operational? If people find your software useful (and a lot of people found those projects VERY useful) they won't have a problem paying such a small amount. The question is: if you have a popular app that people like and download in great numbers, why not put a price tag on it? Why do it for free?

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• What tasks should be explicitly mentioned in a job reference? [closed]

  - by Martin

  Glossary A job reference (see also the german version) is a letter from the (former) employer that states what the employee did, and how well he did it. There are oh so weird rules here on how to phrase stuff therein, but this is not what this question is about. Question I hope this can even be generally answered, but even if country/region specific, I think there is enough international know-how on this site to get useful answers for different regions. I was wondering how detailed the tasks a programmer / developer did should be spelled out in a job reference. (After all, they can be spelled out in all detail in a CV when applying for a new job.) So how much detail is usual for a job reference? Example Developed Windows applications in C++ or Developed Windows Desktop Applications using C++ with MS Visual Studio 2005 and MFC, utilising Boost 1.47 and specif library xyz, focusing on subsystem abc for numerical calculations of ... etc. What makes more sense?

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• Isn't GPL enough to make a software free as in free speech?

  - by user61852

  I have read people rebutting the fact that a certain software is free as in free speech, even when it is licensed under GPL. Some say Java isn't free because to obtain a professional certification you must get it from Oracle. Some say Java JDK is not free to re-distribute. Some people even say the openJDK is not free or open. But Java is officially GPL. Doesn't GPL explicitly mean you are free to re-distribute ? Isn't GPL enough to make a software free as in free speech ? How can Java be both GPL and not-free as in free speech ? Is there is any license that trully makes a software free beyond any possible subjetive point of view? EDIT: These question is not about names or trademarks, it's about the code.

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• Why are part-time jobs in programming an anomaly?

  - by Mikle

  I've recently quit my full time developing job at mega-corp, and I decided that I'll look for a part time job. Since then I've talked to half a dozen potential employers, and every one of them had the same reaction when I said the magic words "part-time" - they all closed up and became suspicious. Now, I understand that it might just be me, so as control I asked every one of them what if I were willing to work full time, and they all said I would probably get an offer. My question is two fold: Why, as an employer, would you give up a competent, even great, developer, simply because he wants to work 3 days a week and not 5? How do I sell the story of part time job better? I usually just list my reasons which are that I prefer that balance currently in my life and that I want to work on my own projects, but it leaves them even more suspicious - am I going to start something myself and quit? Am I just lazy?

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• How do I Fallback to Older DirectX Versions?

  - by smoth190

  I had a feeling that it would be easier to tackle this problem before I got too deep into development (unless, of course if that's a bad idea/the hard way, please inform me...). I'm creating my game to be run ideally on DirectX 11, however, I want to offer it on DirectX 10, and I'm unsure if it is worth offering it for DirectX 9 for XP users. I'm not too sure how this fallback even works, as I can't find many articles on the internet. If someone could give me an in-depth article, that would be great. I've read a little about how since DirectX11 is completely absent on XP, it is hard to even check for support. Someone mentioned having multiple applications for each version, is this a good idea? Thanks to anyone who can point me in the right direction here.

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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• Why Adobe Air is so underrated for building mobile apps?

  - by Marcelo de Assis

  I worked with Adobe Flash related technologies for the last 5 years, although not being a big fan of Adobe. I see some little bugs happening in some apps, but I cannot imagine why a lot of big companies do not even think to use use Adobe Air as a good technology for their mobile apps. I see a lot of mobile developer positions asking for experts in Android or iOS , but very much less positions asking for Adobe Air, even when Adobe Air apps have the advantage of being multi-plataform, with the same app working in Blackberry, iOS and Android. Is so much easier to develop a game using Flash, than using Android SDK, for example. It really have flaws (that I never saw) or it is just some kind of mass prejudgement? I also would like to hear what a project manager or a indie developer takes when choosing a plataform for building apps.

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• Why won't Unity include these simple features?

  - by eduart

  Every respected dock out there (docky, awn, cairo dock) has these 2 important features that I really consider a must: The ability to re-size them (someone may like smaller or bigger icons than the default ones) The ability to change their position (bottom, left, right) In Unity (which let's face it, is a dock) I heard that it will not be possible even in the long run to have these features implemented. In my opinion Ubuntu is reinventing the wheel here, because so far Unity doesn't offer a thing more than, for example docky (they are offering even less) and they are doing it the wrong way by not including some simple and very necessary options that I think everybody wants, that's why they are present in the other docks. In Mac OS X, the Apple logo is in the left, the min, max, close buttons are on the left, but still you can resize and position your dock wherever you want. So again, my question is: Is there any really plausible explanation why unity will not include these simple features?

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• Mount exFAT partition in virtual guest machine

  - by Alain Jacomet

  I have a real Ubuntu 12.10 installation being virtualized under a Windows 8 host, by using the VBoxManage.exe internalcommands createrawvmdk method. I'm trying to mount an exFAT partition into the virtualized machine (which is the partition of shared work files), but even though I have fuse-exfat installed, and the partition is perfectly mountable while booting entirely into Ubuntu, I can't mount it while virtualizing it. 1- If I make a full vmdk image of the HDD, including all partitions, Ubuntu 12.10 "sees" the partition, and trying to mount it throws this error: Image: http://i.stack.imgur.com/AyUSn.png 2- If I make a machine with only the linux partitions, + the exFAT partition. Again Ubuntu "sees" the partition and the result is: Error: fsync failed Image: http://i.stack.imgur.com/u4SkC.png 3- If I make a machine with only the linux partitions, and try to mount it, Ubuntu doesn't "see" the partition, and I get this error: Image: i.stack.imgur.com/q1hz5.png I've tried using the VirtualBox' "Shared Folders" functionality but even though I install the "Guest Additions", the system doesn't seem to recognize the shared folder: Image: i.stack.imgur.com/yLU0E.png Help? Thanks!

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