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  • Slow NFS and GFS2 performance

    - by Tiago
    Recently I've designed and configured a 4 node cluster for a webapp that does lots of file handling. The cluster have been broken down into 2 main roles, webserver and storage. Each role is replicated to a second server using drbd in active/passive mode. The webserver does a NFS mount of the data directory of the storage server and the latter also has a webserver running to serve files to browser clients. In the storage servers I've created a GFS2 FS to hold the data which is wired to drbd. I've chose GFS2 mainly because the announced performance and also because the volume size which has to be pretty high. Since we entered production I've been facing two problems that I think are deeply connected. First of all, the NFS mount on the webservers keeps hanging for a minute or so and then resumes normal operations. By analyzing the logs I've found out that NFS stops answering for a while and outputs the following log lines: Oct 15 18:15:42 <server hostname> kernel: nfs: server active.storage.vlan not responding, still trying Oct 15 18:15:44 <server hostname> kernel: nfs: server active.storage.vlan not responding, still trying Oct 15 18:15:46 <server hostname> kernel: nfs: server active.storage.vlan not responding, still trying Oct 15 18:15:47 <server hostname> kernel: nfs: server active.storage.vlan not responding, still trying Oct 15 18:15:47 <server hostname> kernel: nfs: server active.storage.vlan not responding, still trying Oct 15 18:15:47 <server hostname> kernel: nfs: server active.storage.vlan not responding, still trying Oct 15 18:15:48 <server hostname> kernel: nfs: server active.storage.vlan not responding, still trying Oct 15 18:15:48 <server hostname> kernel: nfs: server active.storage.vlan not responding, still trying Oct 15 18:15:51 <server hostname> kernel: nfs: server active.storage.vlan not responding, still trying Oct 15 18:15:52 <server hostname> kernel: nfs: server active.storage.vlan not responding, still trying Oct 15 18:15:52 <server hostname> kernel: nfs: server active.storage.vlan not responding, still trying Oct 15 18:15:55 <server hostname> kernel: nfs: server active.storage.vlan not responding, still trying Oct 15 18:15:55 <server hostname> kernel: nfs: server active.storage.vlan not responding, still trying Oct 15 18:15:58 <server hostname> kernel: nfs: server active.storage.vlan OK Oct 15 18:15:59 <server hostname> kernel: nfs: server active.storage.vlan OK Oct 15 18:15:59 <server hostname> kernel: nfs: server active.storage.vlan OK Oct 15 18:15:59 <server hostname> kernel: nfs: server active.storage.vlan OK Oct 15 18:15:59 <server hostname> kernel: nfs: server active.storage.vlan OK Oct 15 18:15:59 <server hostname> kernel: nfs: server active.storage.vlan OK Oct 15 18:15:59 <server hostname> kernel: nfs: server active.storage.vlan OK Oct 15 18:15:59 <server hostname> kernel: nfs: server active.storage.vlan OK Oct 15 18:15:59 <server hostname> kernel: nfs: server active.storage.vlan OK Oct 15 18:15:59 <server hostname> kernel: nfs: server active.storage.vlan OK Oct 15 18:15:59 <server hostname> kernel: nfs: server active.storage.vlan OK Oct 15 18:15:59 <server hostname> kernel: nfs: server active.storage.vlan OK Oct 15 18:15:59 <server hostname> kernel: nfs: server active.storage.vlan OK In this case, the hang lasted for 16 seconds but sometimes it takes 1 or 2 minutes to resume normal operations. My first guess was this was happening due to heavy load of the NFS mount and that by increasing RPCNFSDCOUNT to a higher value, this would become stable. I've increased it several times and apparently, after a while, the logs started appearing less times. The value is now on 32. After further investigating the issue, I've came across a different hang, despite the NFS messages still appear in the logs. Sometimes, the GFS2 FS simply hangs which causes both the NFS and the storage webserver to serve files. Both stay hang for a while and then they resume normal operations. This hangs leaves no trace on client side (also leaves no NFS ... not responding messages) and, on the storage side, the log system appears to be empty, even though the rsyslogd is running. The nodes connect themselves through a 10Gbps non-dedicated connection but I don't think this is an issue because the GFS2 hang is confirmed but connecting directly to the active storage server. I've been trying to solve this for a while now and I've tried different NFS configuration options, before I've found out the GFS2 FS is also hanging. The NFS mount is exported as such: /srv/data/ <ip_address>(rw,async,no_root_squash,no_all_squash,fsid=25) And the NFS client mounts with: mount -o "async,hard,intr,wsize=8192,rsize=8192" active.storage.vlan:/srv/data /srv/data After some tests, these were the configurations that yielded more performance to the cluster. I am desperate to find a solution for this as the cluster is already in production mode and I need to fix this so that this hangs won't happen in the future and I don't really know for sure what and how I should be benchmarking. What I can tell is that this is happening due to heavy loads as I have tested the cluster earlier and this problems weren't happening at all. Please tell me if you need me to provide configuration details of the cluster, and which do you want me to post. As last resort I can migrate the files to a different FS but I need some solid pointers on whether this will solve this problems as the volume size is extremely large at this point. The servers are being hosted by a third-party enterprise and I don't have physical access to them. Best regards. EDIT 1: The servers are physical servers and their specs are: Webservers: Intel Bi Xeon E5606 2x4 2.13GHz 24GB DDR3 Intel SSD 320 2 x 120GB Raid 1 Storage: Intel i5 3550 3.3GHz 16GB DDR3 12 x 2TB SATA Initially there was a VRack setup between the servers but we've upgraded one of the storage servers to have more RAM and it wasn't inside the VRack. They connect through a shared 10Gbps connection between them. Please note that it is the same connection that is used for public access. They use a single IP (using IP Failover) to connect between them and to allow for a graceful failover. NFS is therefore over a public connection and not under any private network (it was before the upgrade, were the problem still existed). The firewall was configured and tested thoroughly but I disabled it for a while to see if the problem still occurred, and it did. From my knowledge the hosting provider isn't blocking or limiting the connection between either the servers and the public domain (at least under a given bandwidth consumption threshold that hasn't been reached yet). Hope this helps figuring out the problem. EDIT 2: Relevant software versions: CentOS 2.6.32-279.9.1.el6.x86_64 nfs-utils-1.2.3-26.el6.x86_64 nfs-utils-lib-1.1.5-4.el6.x86_64 gfs2-utils-3.0.12.1-32.el6_3.1.x86_64 kmod-drbd84-8.4.2-1.el6_3.elrepo.x86_64 drbd84-utils-8.4.2-1.el6.elrepo.x86_64 DRBD configuration on storage servers: #/etc/drbd.d/storage.res resource storage { protocol C; on <server1 fqdn> { device /dev/drbd0; disk /dev/vg_storage/LV_replicated; address <server1 ip>:7788; meta-disk internal; } on <server2 fqdn> { device /dev/drbd0; disk /dev/vg_storage/LV_replicated; address <server2 ip>:7788; meta-disk internal; } } NFS Configuration in storage servers: #/etc/sysconfig/nfs RPCNFSDCOUNT=32 STATD_PORT=10002 STATD_OUTGOING_PORT=10003 MOUNTD_PORT=10004 RQUOTAD_PORT=10005 LOCKD_UDPPORT=30001 LOCKD_TCPPORT=30001 (can there be any conflict in using the same port for both LOCKD_UDPPORT and LOCKD_TCPPORT?) GFS2 configuration: # gfs2_tool gettune <mountpoint> incore_log_blocks = 1024 log_flush_secs = 60 quota_warn_period = 10 quota_quantum = 60 max_readahead = 262144 complain_secs = 10 statfs_slow = 0 quota_simul_sync = 64 statfs_quantum = 30 quota_scale = 1.0000 (1, 1) new_files_jdata = 0 Storage network environment: eth0 Link encap:Ethernet HWaddr <mac address> inet addr:<ip address> Bcast:<bcast address> Mask:<ip mask> inet6 addr: <ip address> Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:957025127 errors:0 dropped:0 overruns:0 frame:0 TX packets:1473338731 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:2630984979622 (2.3 TiB) TX bytes:1648430431523 (1.4 TiB) eth0:0 Link encap:Ethernet HWaddr <mac address> inet addr:<ip failover address> Bcast:<bcast address> Mask:<ip mask> UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 The IP addresses are statically assigned with the given network configurations: DEVICE="eth0" BOOTPROTO="static" HWADDR=<mac address> ONBOOT="yes" TYPE="Ethernet" IPADDR=<ip address> NETMASK=<net mask> and DEVICE="eth0:0" BOOTPROTO="static" HWADDR=<mac address> IPADDR=<ip failover> NETMASK=<net mask> ONBOOT="yes" BROADCAST=<bcast address> Hosts file to allow for a graceful NFS failover in conjunction with NFS option fsid=25 set on both storage servers: #/etc/hosts <storage ip failover address> active.storage.vlan <webserver ip failover address> active.service.vlan As you can see, packet errors are down to 0. I've also ran ping for a long time without any packet loss. MTU size is the normal 1500. As there is no VLan by now, this is the MTU used to communicate between servers. The webservers' network environment is similar. One thing I forgot to mention is that the storage servers handle ~200GB of new files each day through the NFS connection, which is a key point for me to think this is some kind of heavy load problem with either NFS or GFS2. If you need further configuration details please tell me. EDIT 3: Earlier today we had a major filesystem crash on the storage server. I couldn't get the details of the crash right away because the server stop responding. After the reboot, I noticed the filesystem was extremely slow, and I was not being able to serve a single file through either NFS or httpd, perhaps due to cache warming or so. Nevertheless, I've been monitoring the server closely and the following error came up in dmesg. The source of the problem is clearly GFS, which is waiting for a lock and ends up starving after a while. INFO: task nfsd:3029 blocked for more than 120 seconds. "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message. nfsd D 0000000000000000 0 3029 2 0x00000080 ffff8803814f79e0 0000000000000046 0000000000000000 ffffffff8109213f ffff880434c5e148 ffff880624508d88 ffff8803814f7960 ffffffffa037253f ffff8803815c1098 ffff8803814f7fd8 000000000000fb88 ffff8803815c1098 Call Trace: [<ffffffff8109213f>] ? wake_up_bit+0x2f/0x40 [<ffffffffa037253f>] ? gfs2_holder_wake+0x1f/0x30 [gfs2] [<ffffffff814ff42e>] __mutex_lock_slowpath+0x13e/0x180 [<ffffffff814ff2cb>] mutex_lock+0x2b/0x50 [<ffffffffa0379f21>] gfs2_log_reserve+0x51/0x190 [gfs2] [<ffffffffa0390da2>] gfs2_trans_begin+0x112/0x1d0 [gfs2] [<ffffffffa0369b05>] ? gfs2_dir_check+0x35/0xe0 [gfs2] [<ffffffffa0377943>] gfs2_createi+0x1a3/0xaa0 [gfs2] [<ffffffff8121aab1>] ? avc_has_perm+0x71/0x90 [<ffffffffa0383d1e>] gfs2_create+0x7e/0x1a0 [gfs2] [<ffffffffa037783f>] ? gfs2_createi+0x9f/0xaa0 [gfs2] [<ffffffff81188cf4>] vfs_create+0xb4/0xe0 [<ffffffffa04217d6>] nfsd_create_v3+0x366/0x4c0 [nfsd] [<ffffffffa0429703>] nfsd3_proc_create+0x123/0x1b0 [nfsd] [<ffffffffa041a43e>] nfsd_dispatch+0xfe/0x240 [nfsd] [<ffffffffa025a5d4>] svc_process_common+0x344/0x640 [sunrpc] [<ffffffff810602a0>] ? default_wake_function+0x0/0x20 [<ffffffffa025ac10>] svc_process+0x110/0x160 [sunrpc] [<ffffffffa041ab62>] nfsd+0xc2/0x160 [nfsd] [<ffffffffa041aaa0>] ? nfsd+0x0/0x160 [nfsd] [<ffffffff81091de6>] kthread+0x96/0xa0 [<ffffffff8100c14a>] child_rip+0xa/0x20 [<ffffffff81091d50>] ? kthread+0x0/0xa0 [<ffffffff8100c140>] ? child_rip+0x0/0x20

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  • NFS (with Kerberos) mount failing due to "Server not found in Kerberos database" error

    - by Kendall Hopkins
    When running: `sudo mount -t nfs4 -o sec=krb5 sol.domain.com:/ /mnt` I get this error on the client: mount.nfs4: access denied by server while mounting sol.domain.com:/ And on the server syslogs UNKNOWN_SERVER: authtime 0, nfs/[email protected] for nfs/ip-#-#-#-#[email protected], Server not found in Kerberos database UNKNOWN_SERVER: authtime 0, nfs/[email protected] for krbtgt/[email protected], Server not found in Kerberos database UNKNOWN_SERVER: authtime 0, nfs/[email protected] for krbtgt/[email protected], Server not found in Kerberos database UNKNOWN_SERVER: authtime 0, nfs/[email protected] for krbtgt/[email protected], Server not found in Kerberos database UNKNOWN_SERVER: authtime 0, nfs/[email protected] for krbtgt/[email protected], Server not found in Kerberos database UNKNOWN_SERVER: authtime 0, nfs/[email protected] for nfs/ip-#-#-#-#[email protected], Server not found in Kerberos database UNKNOWN_SERVER: authtime 0, nfs/[email protected] for krbtgt/[email protected], Server not found in Kerberos database UNKNOWN_SERVER: authtime 0, nfs/[email protected] for krbtgt/[email protected], Server not found in Kerberos database UNKNOWN_SERVER: authtime 0, nfs/[email protected] for krbtgt/[email protected], Server not found in Kerberos database UNKNOWN_SERVER: authtime 0, nfs/[email protected] for krbtgt/[email protected], Server not found in Kerberos database Server keytab file: ubuntu@sol:~$ sudo klist -e -k /etc/krb5.keytab Keytab name: WRFILE:/etc/krb5.keytab KVNO Principal ---- -------------------------------------------------------------------------- 7 host/[email protected] (aes256-cts-hmac-sha1-96) 7 host/[email protected] (arcfour-hmac) 7 host/[email protected] (des3-cbc-sha1) 7 host/[email protected] (des-cbc-crc) 9 nfs/[email protected] (aes256-cts-hmac-sha1-96) 9 nfs/[email protected] (arcfour-hmac) 9 nfs/[email protected] (des3-cbc-sha1) 9 nfs/[email protected] (des-cbc-crc) Client keytab file: ubuntu@mercury:~$ sudo klist -e -k /etc/krb5.keytab Keytab name: WRFILE:/etc/krb5.keytab KVNO Principal ---- -------------------------------------------------------------------------- 3 host/[email protected] (aes256-cts-hmac-sha1-96) 3 host/[email protected] (arcfour-hmac) 3 host/[email protected] (des3-cbc-sha1) 3 host/[email protected] (des-cbc-crc) 3 nfs/[email protected] (aes256-cts-hmac-sha1-96) 3 nfs/[email protected] (arcfour-hmac) 3 nfs/[email protected] (des3-cbc-sha1) 3 nfs/[email protected] (des-cbc-crc)

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  • Dual NIC Networking CentOS 5.3 (losing connection)

    - by Toymakerii
    I have a CentOS System with two NICs on it. One is Ethernet the other is Wireless. The Ethernet has an address of 192.168.1.110 and is tied to a LAN. (The LAN provides DHCP and DNS for its domain of 192.168.1.*) The Wireless card should have an address of 131.238.. and is tied to the WAN. For some evil reason, I can get the WAN to work for a short amount of time then it suddenly dies. I have to turn on/off the connection to get it to work again. Any suggestions?

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  • Cacti rrdtool graph with no values, NaN in .rrd file

    - by beicha
    Cacti 0.8.7h, with latest RRDTool. I successfully graphed CPU/Interface traffic, but got blank graphs like when it comes to Memory/Temperature monitoring. The problem/bug is actually archived here, however this post didn't help. I can snmpget the value, e.g SNMPv2-SMI::enterprises.9.9.13.1.3.1.3.1 = Gauge32: 26. However, the problem seems to exist in storing these values to the .rrd file. Output of rrdtool info powerbseipv6testrouter_cisco_memfree_40.rrd AVERAGE cisco_memfree as below: filename = "powerbseipv6testrouter_cisco_memfree_40.rrd" rrd_version = "0003" step = 300 last_update = 1321867894 ds[cisco_memfree].type = "GAUGE" ds[cisco_memfree].minimal_heartbeat = 600 ds[cisco_memfree].min = 0.0000000000e+00 ds[cisco_memfree].max = 1.0000000000e+12 ds[cisco_memfree].last_ds = "UNKN" ds[cisco_memfree].value = 0.0000000000e+00 ds[cisco_memfree].unknown_sec = 94 rra[0].cf = "AVERAGE" rra[0].rows = 600 rra[0].pdp_per_row = 1 rra[0].xff = 5.0000000000e-01 rra[0].cdp_prep[0].value = NaN rra[0].cdp_prep[0].unknown_datapoints = 0 rra[1].cf = "AVERAGE" rra[1].rows = 700 rra[1].pdp_per_row = 6 rra[1].xff = 5.0000000000e-01 rra[1].cdp_prep[0].value = NaN rra[1].cdp_prep[0].unknown_datapoints = 0 rra[2].cf = "AVERAGE" rra[2].rows = 775 rra[2].pdp_per_row = 24 rra[2].xff = 5.0000000000e-01 rra[2].cdp_prep[0].value = NaN rra[2].cdp_prep[0].unknown_datapoints = 18 rra[3].cf = "AVERAGE" rra[3].rows = 797 rra[3].pdp_per_row = 288 rra[3].xff = 5.0000000000e-01 rra[3].cdp_prep[0].value = NaN rra[3].cdp_prep[0].unknown_datapoints = 114 rra[4].cf = "MAX" rra[4].rows = 600 rra[4].pdp_per_row = 1 rra[4].xff = 5.0000000000e-01 rra[4].cdp_prep[0].value = NaN rra[4].cdp_prep[0].unknown_datapoints = 0 rra[5].cf = "MAX" rra[5].rows = 700 rra[5].pdp_per_row = 6 rra[5].xff = 5.0000000000e-01 rra[5].cdp_prep[0].value = NaN rra[5].cdp_prep[0].unknown_datapoints = 0 rra[6].cf = "MAX" rra[6].rows = 775 rra[6].pdp_per_row = 24 rra[6].xff = 5.0000000000e-01 rra[6].cdp_prep[0].value = NaN rra[6].cdp_prep[0].unknown_datapoints = 18 rra[7].cf = "MAX" rra[7].rows = 797 rra[7].pdp_per_row = 288 rra[7].xff = 5.0000000000e-01 rra[7].cdp_prep[0].value = NaN rra[7].cdp_prep[0].unknown_datapoints = 114

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  • map subdomain to another subdomain via cname

    - by Stephen
    Question: I need to get DNS configured to point a subdomain from one domain (which I will generally not be controlling) to another subdomain on a different domain name. Testing this process using a simple CNAME entry keeps pointing to the primary domain and not the subdomain where it should be going. This is the scenario; (newdomain.com is in my control) cdn.xyz.com should display content from this subdomain subdomain.newdomain.com It is instead displaying content from newdomain.com (not the subdomain sub domain) cdn.xyz.com/page.htm displays content from newdomain.com/page.htm although what I need is it to display content from subdomain.newdomain.com/page.htm Other Background: setup is between two different servers with different IP ranges although DNS cluster is on between all servers the newdomain.com is set up with its own unique IP (which is on the A records for the subdomains, the subdomains work as expected/normal) the DNS entry is correct (cdn CNAME subdomain.newdomain.com.) ie the end period is included a DNS lookup on the CNAME externally reports back as subdomain.newdomain.com. as the record Does anyone know what DNS entries I am missing to get this working correctly ? Note: I do not want to just put a redirect between domains as I need the content of subdomain.newdomain.com/content.html to be visible via the URL of cdn.xyz.com/content.html also I can just use some redirects on newdomain.com to achieve what I am after but would prefer to just get the DNS correct. EDIT Current DNS cdn CNAME subdomain.newdomain.com. || CNAME entry for domain1 subdomain A XXX.XXX.XXX.XXX || A record entry for working subdomain pointing to unique IP What should happen is that cdn.domain1.com - subdomain.newdomain.com What is happening is cdn.domain1.com - newdomain.com (ie. the root not the subdomain) EDIT 2 Actually if its easier I am trying to emulate a simple cloud setup like Rackspace Containers (which I assume is similar to Buckets on AWS). although it is not for cloud storage Where a container has a url reference of hd62321678d323.rackspace.com (in truth they are much longer) so I can use a CNAME record of: cdn CNAME hd62321678d323.rackspace.com. so that http://cdn.mydomain.com/myfile.jpg displays content from http://hd62321678d323.rackspace.com/myfile.jpg

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  • Cisco Unifed Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

    - by user66267
    Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also uses Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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  • SQL Server 2008 Restore from Backup fails with error 3241 'cannot process this media family'

    - by pearcewg
    I am attempting to backup a database from a SQL Server instance on one machine and restore it to another, and I am encountering the frequently discovered 'SQL Server cannot process this media family' error. Each of my instances are SQL Server 2008, but with different patch levels Restore: 10.0.2531.0 Backup: 10.0.1600.22 ((SQL_PreRelease).080709-1414 ) The restore DB is express. Not sure about the backup version. The backup version is on a virtual private server. The restore is on my development box. When I restore to a different database on the source (backup) server, it restores fine. Lots of stuff on google about this issue, some on stackoverflow about this issue, but nothing which is this exact situation. Any thoughts? It should be straightforward to do a backup and restore from one machine to another (having done this thousands of times in with SQL 6.5,7,2000,2005). Any ideas how to restore a database in this situation, which gives this error when attempting to restore? PARTIAL RESOLUTION: When I restored to a different box, running SQL 2008 Express on Windows Server 2003, all worked well. It just wouldn't work on the Windows 7 box. Not sure why. If anyone else has a similar experience, please let me know (there are many similar issues in different forums out there).

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  • Permission denied: /home/.htaccess pcfg_openfile: unable to check htaccess file

    - by phoebebright
    This domain was working this morning, now I get a 403 error and the message above in my error log. I'm not using .htaccess files but I have been doing some copy on the server so may have messed things up but no changes to this domain (unless by accident!). What is this pcfg_openfile thing anyway? Done lots of googleing but none of the solutions seemed to fit these circumstances. Server is ubuntu Hardy Heron.

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  • VM on Windows 7 Virtual PC cannot access host’s DVD Drive

    - by Gustavo Cavalcanti
    I have a brand new clean machine with Windows 7 Professional 64bit and I've installed the patch that adds Windows Virtual PC (Windows6.1-KB958559-x64). I then go to Windows Virtual PC, create a new Virtual Machine. As soon as go to settings and try to map the VM DVD drive to the host's DVD drive I get "File may be in use by another process or you may not have sufficient access privilege". I am an administrator in that box... What am I missing?

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  • Exchange 2010 add mailbox server to DAG error

    - by Michael
    Hello, i'm having some problems when adding a second mailbox server to my DAG in Exchange 2010. The test setup goes like this: 1x windows server 2008 (DC/DNS) 2x windows server 2008 (Exchange 2010) I have made sure all services are up and running and that the "Exchange Trusted Subsystem" account is set as a local admin. When i create a DAG i can add the first mailbox server (A) without any problems, but when i go to add the second (B) it gives me an error saying "Unable to contact the Cluster service on 1 other members (member) of the Database availability group. It does the same if i add (B) first and then try to add (A). Here is a part of the log file: [2010-04-05T15:00:27] GetRemoteCluster() for the mailbox server failed with exception = An Active Manager operation failed. Error: An error occurred while attempting a cluster operation. Error: Cluster API '"OpenCluster(EXCHANGE20102.area51.com) failed with 0x6d9. Error: There are no more endpoints available from the endpoint mapper"' failed.. This is OK. [2010-04-05T15:00:27] Ignoring previous error, as it is acceptable if the cluster does not exist yet. [2010-04-05T15:00:27] DumpClusterTopology: Opening remote cluster AREA51DAG01. [2010-04-05T15:00:27] DumpClusterTopology: Failed opening with Microsoft.Exchange.Cluster.Replay.AmClusterApiException: An Active Manager operation failed. Error: An error occurred while attempting a cluster operation. Error: Cluster API '"OpenCluster(AREA51DAG01.area51.com) failed with 0x5. Error: Access is denied"' failed. --- System.ComponentModel.Win32Exception: Access is denied --- End of inner exception stack trace --- Any help would be really appreciated, thanks.

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  • MPM Prefork Apache Uses Absurd Amount of Memory

    - by Charlie JM
    Help! My apache processes are all using 115MB of memory on startup. Relevant information: Linux version (uname -a) Linux 2.6.31-14-generic-pae #48-Ubuntu SMP Fri Oct 16 15:22:42 UTC 2009 i686 GNU/Linux Apache version (/usr/sbin/apache2 -v) Server version: Apache/2.2.8 (Ubuntu) Server built: Mar 9 2010 20:45:36 Top display (top -u www-data) PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 23377 www-data 20 0 115m 94m 3908 S 28 1.6 0:04.59 apache2 23375 www-data 20 0 119m 99m 5892 S 9 1.6 0:05.04 apache2 23324 www-data 20 0 116m 96m 5144 S 2 1.6 0:04.73 apache2 23283 www-data 20 0 115m 95m 4480 S 1 1.6 0:04.89 apache2 23259 www-data 20 0 116m 96m 5380 S 0 1.6 0:05.55 apache2 23370 www-data 20 0 115m 94m 4396 S 0 1.6 0:04.75 apache2 23229 www-data 20 0 116m 96m 6096 S 0 1.6 0:05.43 apache2 ... and so on ... Memory map (pmap $(pidof apache2)) (actually, just one apache2 process) Most of the memory is [anon], see line 5 23324: /usr/sbin/apache2 -k start 08048000 332K r-x-- /usr/sbin/apache2 0809b000 8K rw--- /usr/sbin/apache2 0809d000 12K rw--- [ anon ] 093a0000 92812K rw--- [ anon ] b5b6c000 4K rw--- [ anon ] b5b6d000 512K rw-s- [ shmid=0x13528003 ] b5fa8000 16K r-x-- /lib/tls/i686/cmov/libnss_dns-2.7.so b5fac000 8K rw--- /lib/tls/i686/cmov/libnss_dns-2.7.so b5fae000 120K r-x-- /usr/lib/php5/20060613+lfs/suhosin.so b5fcc000 16K rw--- /usr/lib/php5/20060613+lfs/suhosin.so b5fd0000 4K rw--- [ anon ] b5fd1000 76K r-x-- /usr/lib/php5/20060613+lfs/pdo.so b5fe4000 8K rw--- /usr/lib/php5/20060613+lfs/pdo.so b5fe6000 92K r-x-- /usr/lib/php5/20060613+lfs/mysqli.so b5ffd000 8K rw--- /usr/lib/php5/20060613+lfs/mysqli.so b5fff000 1648K r-x-- /usr/lib/libmysqlclient.so.15.0.0 b619b000 268K rw--- /usr/lib/libmysqlclient.so.15.0.0 b61de000 4K rw--- [ anon ] b61f0000 92K r-x-- /usr/lib/libxcb.so.1.0.0 b6207000 4K rw--- /usr/lib/libxcb.so.1.0.0 b6208000 164K r-x-- /usr/lib/libfontconfig.so.1.3.0 b6231000 4K rw--- /usr/lib/libfontconfig.so.1.3.0 b6232000 124K r-x-- /usr/lib/libjpeg.so.62.0.0 b6251000 4K rw--- /usr/lib/libjpeg.so.62.0.0 b6252000 136K r-x-- /usr/lib/libpng12.so.0.15.0 b6274000 4K rw--- /usr/lib/libpng12.so.0.15.0 b6275000 60K r-x-- /usr/lib/libXpm.so.4.11.0 b6284000 4K rw--- /usr/lib/libXpm.so.4.11.0 b6285000 912K r-x-- /usr/lib/libX11.so.6.2.0 b6369000 12K rw--- /usr/lib/libX11.so.6.2.0 b636c000 424K r-x-- /usr/lib/libfreetype.so.6.3.16 b63d6000 12K rw--- /usr/lib/libfreetype.so.6.3.16 b63d9000 236K r-x-- /usr/lib/libt1.so.5.1.1 b6414000 12K rw--- /usr/lib/libt1.so.5.1.1 b6417000 84K rw--- [ anon ] b642c000 116K r-x-- /usr/lib/libgd.so.2.0.0 b6449000 128K rw--- /usr/lib/libgd.so.2.0.0 b6469000 16K rw--- [ anon ] b646d000 88K r-x-- /usr/lib/php5/20060613+lfs/gd.so b6483000 16K rw--- /usr/lib/php5/20060613+lfs/gd.so b6487000 192K r-x-- /usr/lib/libidn.so.11.5.30 b64b7000 4K rw--- /usr/lib/libidn.so.11.5.30 b64b8000 232K r-x-- /usr/lib/libcurl.so.4.0.1 b64f2000 4K rw--- /usr/lib/libcurl.so.4.0.1 b64f8000 44K r-x-- /usr/lib/php5/20060613+lfs/mysql.so b6503000 4K rw--- /usr/lib/php5/20060613+lfs/mysql.so b6504000 268K r-x-- /usr/lib/libgmp.so.3.4.2 b6547000 4K rw--- /usr/lib/libgmp.so.3.4.2 b6548000 648K r-x-- /usr/lib/libclamav.so.5.0.4 b65ea000 44K rw--- /usr/lib/libclamav.so.5.0.4 b65f8000 52K r-x-- /usr/lib/php5/20060613+lfs/curl.so b6605000 4K rw--- /usr/lib/php5/20060613+lfs/curl.so b6606000 148K r-x-- /usr/lib/libmcrypt.so.4.4.7 b662b000 8K rw--- /usr/lib/libmcrypt.so.4.4.7 b662d000 28K rw--- [ anon ] b6634000 24K r-x-- /usr/lib/php5/20060613+lfs/pdo_mysql.so b663a000 4K rw--- /usr/lib/php5/20060613+lfs/pdo_mysql.so b663b000 16K r-x-- /usr/lib/libXdmcp.so.6.0.0 b663f000 4K rw--- /usr/lib/libXdmcp.so.6.0.0 b6640000 12K r-x-- /usr/lib/php5/20060613+lfs/clamav.so b6643000 4K rw--- /usr/lib/php5/20060613+lfs/clamav.so b6644000 1036K r-x-- /usr/lib/libc-client.so.2007.0 b6747000 28K rw--- /usr/lib/libc-client.so.2007.0 b674e000 4K rw--- [ anon ] b6750000 24K r-x-- /usr/lib/libltdl.so.3.1.6 b6756000 4K rw--- /usr/lib/libltdl.so.3.1.6 b6757000 32K r-x-- /usr/lib/php5/20060613+lfs/mcrypt.so b675f000 4K rw--- /usr/lib/php5/20060613+lfs/mcrypt.so b6760000 88K r-x-- /usr/lib/php5/20060613+lfs/imap.so b6776000 4K rw--- /usr/lib/php5/20060613+lfs/imap.so b6777000 104K r-x-- /usr/local/lib/libssh2.so b6791000 4K rw--- /usr/local/lib/libssh2.so b6792000 1324K r-x-- /usr/lib/ZendOptimizer.so b68dd000 68K rw--- /usr/lib/ZendOptimizer.so b68ee000 20K rw--- [ anon ] b68f3000 8K r-x-- /usr/lib/libXau.so.6.0.0 b68f5000 4K rw--- /usr/lib/libXau.so.6.0.0 b68f6000 52K r-x-- /usr/lib/php5/20060613+lfs/ssh2.so b6903000 4K rw--- /usr/lib/php5/20060613+lfs/ssh2.so b6904000 252K r---- /usr/lib/locale/en_US.utf8/LC_CTYPE b6974000 64K rw-s- /dev/zero (deleted) b6984000 36K r-x-- /lib/tls/i686/cmov/libnss_files-2.7.so b698d000 8K rw--- /lib/tls/i686/cmov/libnss_files-2.7.so b698f000 32K r-x-- /lib/tls/i686/cmov/libnss_nis-2.7.so b6997000 8K rw--- /lib/tls/i686/cmov/libnss_nis-2.7.so b6999000 28K r-x-- /lib/tls/i686/cmov/libnss_compat-2.7.so b69a0000 8K rw--- /lib/tls/i686/cmov/libnss_compat-2.7.so b69a2000 36K r-x-- /lib/libpam.so.0.81.6 b69ab000 4K rw--- /lib/libpam.so.0.81.6 b69ac000 28K r--s- /usr/lib/gconv/gconv-modules.cache b69b3000 8K r-x-- /usr/lib/apache2/modules/mod_userdir.so b69b5000 4K rw--- /usr/lib/apache2/modules/mod_userdir.so b69b6000 148K r-x-- /usr/lib/apache2/modules/mod_ssl.so b69db000 8K rw--- /usr/lib/apache2/modules/mod_ssl.so b69dd000 8K rw--- [ anon ] b69df000 8K r-x-- /usr/lib/apache2/modules/mod_setenvif.so b69e1000 4K rw--- /usr/lib/apache2/modules/mod_setenvif.so b69e2000 1128K r-x-- /usr/lib/libxml2.so.2.6.31 b6afc000 20K rw--- /usr/lib/libxml2.so.2.6.31 b6b01000 4K rw--- [ anon ] b6b02000 80K r-x-- /lib/tls/i686/cmov/libnsl-2.7.so b6b16000 8K rw--- /lib/tls/i686/cmov/libnsl-2.7.so b6b18000 8K rw--- [ anon ] b6b1a000 140K r-x-- /lib/tls/i686/cmov/libm-2.7.so b6b3d000 8K rw--- /lib/tls/i686/cmov/libm-2.7.so b6b3f000 60K r-x-- /lib/libbz2.so.1.0.4 b6b4e000 4K rw--- /lib/libbz2.so.1.0.4 b6b4f000 4K r-x-- /usr/lib/libxcb-xlib.so.0.0.0 b6b50000 4K rw--- /usr/lib/libxcb-xlib.so.0.0.0 b6b51000 56K r-x-- /usr/lib/apache2/modules/mod_rewrite.so b6b5f000 4K rw--- /usr/lib/apache2/modules/mod_rewrite.so b6b60000 5060K r-x-- /usr/lib/apache2/modules/libphp5.so b7051000 208K rw--- /usr/lib/apache2/modules/libphp5.so b7085000 20K rw--- [ anon ] b708a000 28K r-x-- /usr/lib/apache2/modules/mod_negotiation.so b7091000 4K rw--- /usr/lib/apache2/modules/mod_negotiation.so b7092000 12K r-x-- /usr/lib/apache2/modules/mod_mime.so b7095000 4K rw--- /usr/lib/apache2/modules/mod_mime.so b7096000 36K r-x-- /usr/lib/apache2/modules/mod_include.so b709f000 4K rw--- /usr/lib/apache2/modules/mod_include.so b70a0000 4K r-x-- /usr/lib/apache2/modules/mod_env.so b70a1000 4K rw--- /usr/lib/apache2/modules/mod_env.so b70a2000 4K r-x-- /usr/lib/apache2/modules/mod_dir.so b70a3000 4K rw--- /usr/lib/apache2/modules/mod_dir.so b70a4000 20K r-x-- /usr/lib/apache2/modules/mod_cgi.so b70a9000 4K rw--- /usr/lib/apache2/modules/mod_cgi.so b70aa000 28K r-x-- /usr/lib/apache2/modules/mod_autoindex.so b70b1000 4K rw--- /usr/lib/apache2/modules/mod_autoindex.so b70b2000 4K r-x-- /usr/lib/apache2/modules/mod_authz_user.so b70b3000 4K rw--- /usr/lib/apache2/modules/mod_authz_user.so b70b4000 8K r-x-- /usr/lib/apache2/modules/mod_authz_host.so b70b6000 4K rw--- /usr/lib/apache2/modules/mod_authz_host.so b70b7000 8K r-x-- /usr/lib/apache2/modules/mod_authz_groupfile.so b70b9000 4K rw--- /usr/lib/apache2/modules/mod_authz_groupfile.so b70ba000 8K rw--- [ anon ] b70bc000 12K r-x-- /lib/libgpg-error.so.0.3.0 b70bf000 4K rw--- /lib/libgpg-error.so.0.3.0 b70c0000 4K rw--- [ anon ] b70c1000 8K r-x-- /lib/libkeyutils-1.2.so b70c3000 4K rw--- /lib/libkeyutils-1.2.so b70c4000 28K r-x-- /usr/lib/libkrb5support.so.0.1 b70cb000 4K rw--- /usr/lib/libkrb5support.so.0.1 b70cc000 136K r-x-- /usr/lib/libk5crypto.so.3.1 b70ee000 4K rw--- /usr/lib/libk5crypto.so.3.1 b70ef000 300K r-x-- /lib/libgcrypt.so.11.2.3 b713a000 8K rw--- /lib/libgcrypt.so.11.2.3 b713c000 80K r-x-- /usr/lib/libz.so.1.2.3.3 b7150000 4K rw--- /usr/lib/libz.so.1.2.3.3 b7151000 4K rw--- [ anon ] b7152000 60K r-x-- /usr/lib/libtasn1.so.3.0.12 b7161000 4K rw--- /usr/lib/libtasn1.so.3.0.12 b7162000 160K r-x-- /usr/lib/libgssapi_krb5.so.2.2 b718a000 4K rw--- /usr/lib/libgssapi_krb5.so.2.2 b718b000 8K r-x-- /lib/libcom_err.so.2.1 b718d000 4K rw--- /lib/libcom_err.so.2.1 b718e000 556K r-x-- /usr/lib/libkrb5.so.3.3 b7219000 8K rw--- /usr/lib/libkrb5.so.3.3 b721b000 1192K r-x-- /usr/lib/i686/cmov/libcrypto.so.0.9.8 b7345000 84K rw--- /usr/lib/i686/cmov/libcrypto.so.0.9.8 b735a000 16K rw--- [ anon ] b735e000 248K r-x-- /usr/lib/i686/cmov/libssl.so.0.9.8 b739c000 16K rw--- /usr/lib/i686/cmov/libssl.so.0.9.8 b73a0000 452K r-x-- /usr/lib/libgnutls.so.13.9.1 b7411000 20K rw--- /usr/lib/libgnutls.so.13.9.1 b7416000 88K r-x-- /usr/lib/libsasl2.so.2.0.22 b742c000 4K rw--- /usr/lib/libsasl2.so.2.0.22 b742d000 60K r-x-- /lib/tls/i686/cmov/libresolv-2.7.so b743c000 8K rw--- /lib/tls/i686/cmov/libresolv-2.7.so b743e000 8K rw--- [ anon ] b7440000 8K r-x-- /lib/tls/i686/cmov/libdl-2.7.so b7442000 8K rw--- /lib/tls/i686/cmov/libdl-2.7.so b7444000 36K r-x-- /lib/tls/i686/cmov/libcrypt-2.7.so b744d000 8K rw--- /lib/tls/i686/cmov/libcrypt-2.7.so b744f000 160K rw--- [ anon ] b7477000 28K r-x-- /lib/tls/i686/cmov/librt-2.7.so b747e000 8K rw--- /lib/tls/i686/cmov/librt-2.7.so b7480000 12K r-x-- /lib/libuuid.so.1.2 b7483000 4K rw--- /lib/libuuid.so.1.2 b7484000 124K r-x-- /usr/lib/libexpat.so.1.5.2 b74a3000 8K rw--- /usr/lib/libexpat.so.1.5.2 b74a5000 396K r-x-- /usr/lib/libsqlite3.so.0.8.6 b7508000 8K rw--- /usr/lib/libsqlite3.so.0.8.6 b750a000 120K r-x-- /usr/lib/libpq.so.5.1 b7528000 4K rw--- /usr/lib/libpq.so.5.1 b7529000 1172K r-x-- /usr/lib/libdb-4.6.so b764e000 8K rw--- /usr/lib/libdb-4.6.so b7650000 4K rw--- [ anon ] b7651000 48K r-x-- /usr/lib/liblber-2.4.so.2.0.5 b765d000 4K rw--- /usr/lib/liblber-2.4.so.2.0.5 b765e000 244K r-x-- /usr/lib/libldap_r-2.4.so.2.0.5 b769b000 4K rw--- /usr/lib/libldap_r-2.4.so.2.0.5 b769c000 8K rw--- [ anon ] b769e000 1316K r-x-- /lib/tls/i686/cmov/libc-2.7.so b77e7000 4K r---- /lib/tls/i686/cmov/libc-2.7.so b77e8000 8K rw--- /lib/tls/i686/cmov/libc-2.7.so b77ea000 12K rw--- [ anon ] b77ed000 80K r-x-- /lib/tls/i686/cmov/libpthread-2.7.so b7801000 8K rw--- /lib/tls/i686/cmov/libpthread-2.7.so b7803000 8K rw--- [ anon ] b7805000 136K r-x-- /usr/lib/libapr-1.so.0.2.11 b7827000 4K rw--- /usr/lib/libapr-1.so.0.2.11 b7828000 4K rw--- [ anon ] b7829000 100K r-x-- /usr/lib/libaprutil-1.so.0.2.11 b7842000 4K rw--- /usr/lib/libaprutil-1.so.0.2.11 b7843000 152K r-x-- /usr/lib/libpcre.so.3.12.1 b7869000 4K rw--- /usr/lib/libpcre.so.3.12.1 b786a000 4K r-x-- /usr/lib/apache2/modules/mod_authz_default.so b786b000 4K rw--- /usr/lib/apache2/modules/mod_authz_default.so b786c000 4K r-x-- /usr/lib/apache2/modules/mod_authn_file.so b786d000 4K rw--- /usr/lib/apache2/modules/mod_authn_file.so b786e000 24K r-x-- /usr/lib/apache2/modules/mod_auth_digest.so b7874000 4K rw--- /usr/lib/apache2/modules/mod_auth_digest.so b7875000 8K r-x-- /usr/lib/apache2/modules/mod_auth_basic.so b7877000 4K rw--- /usr/lib/apache2/modules/mod_auth_basic.so b7878000 8K r-x-- /usr/lib/apache2/modules/mod_alias.so b787a000 4K rw--- /usr/lib/apache2/modules/mod_alias.so b787b000 8K rw--- [ anon ] b787d000 4K r-x-- [ anon ] b787e000 104K r-x-- /lib/ld-2.7.so b7898000 8K rw--- /lib/ld-2.7.so bfd68000 76K rwx-- [ stack ] bfd7b000 8K rw--- [ anon ] total 119008K I have no idea what's going on. I've tried adjusting the usual parameters (MaxClients, MaxRequestsPerClient, etc, but those don't do anything.) Note, also, that this is memory usage on startup - it doesn't grow, it just starts like this and then stays more or less constant. Ideas?

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  • Setting up Tomcat6 properly in Ubuntu 10.04

    - by aasukisuki
    We have a Tomcat6 instance running on Ubuntu 10.04LTS. Our test box was just a Windows machine running Tomcat6. Both machines (Linux and Windows) have 1GB of ram. Via the Tomcat configuration tool in windows, I was able to set the min/max/permgen sizes of the JVM. Those were set to 256/512/128 respectively. Now on the Ubuntu box, I've tried setting the JVM options in several different places including: Adding JAVA_OPTS & CATALINA_OPTS in /etc/environment Adding JAVA_OPTS in $CATALINA_HOME/bin/catalina.sh Creating setenv.sh and adding JAVA_OPTS in $CATALINA_HOME/bin Adding JAVA_OPTS directly to /etc/init.d/tomcat6 Un-commenting the JAVA_OPTS and modifying it in /etc/default/tomcat6 Nearly all of those methods did not work, except for modifying /etc/init.d/tomcat6 directly (and possibly the /etc/default/tomcat6 change, but I just did that). However, my understanding is that when you change these settings, only one JVM should be used for the entire tomcat6 instance, and that memory is shared among the applications. On our windows box, tomcat6 is run as a service, and appears to behave this way. However, when I look at htop on the linux box, there are 20+ tomcat6 instances (I have an app that triggers internal jobs every X seconds using chron, so maybe these are threads? Or are they actual instances) all with those memory settings. The app runs fine for a bit, but eventually ends up locking up. I'm guessing each of these apps thinks it has 512m to work with and never GC's and then locks tomcat up completely. What is the proper way to set all of this up?

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  • Windows Server 2003 Terminal Server does not give out all available licenses

    - by Erwin Blonk
    I installed the Terminal Server role in Windows Server 2003 Standard 64-bits. Still, only 2 connections are allowed. The License Manager says that there are 10 Device CALs available, which is correct, and that none are given out. For good measure I let the server reboot, to no effect. Before this, there was another server (same Windows, except that it is 32 bits) active as a licensing server. I removed the role first and then then added it to the new server. I then removed the Terminal Server Licensing Server component off the old one and added it to the new one. After that, I added to licenses. When that didn't give the required result, I rebooted to new server. Still, the new server, with licenses and all, acts as if it has the 2 license RDP. The server are all stand-alone, there is no active directory been set up. Both servers are in different workgroups. Update (4/12/10): The server has changed the entries in the Terminal Server Licensing a few times. After installing the licenses it added an entry of which the exact phrasing I forgot but it was about temporary Windows 2003 device licenses. Later it added Windows Server 2003 - TS Per Device CAL. The temporary held 2 licenses (standard RDP licenses, I think) and the other 10. At some point, seemingly unrelated from the testing we did, it used a licenses from the new pool. This morning, 2 licenses were used from the pool of 10 and only 1 from the temporary/RDP pool (I wish I had screenshots to show, it changed every few hours oir so it seems). Although I had already activated the server over the internet, and re-activated it, I decided to go through the whole procedure by phone. Long story short, here is what it says now: Existing Windows 2000 Server, type:built-in [no licenses used, I add for for sake of being complete] Windows Server 2003 - Terminal Server Per Device CAL Token, type:open [none of 10 used] Windows Server 2003 - TS Per Device CAL, type:open [3 of 10 used] As I tried to explain, this is the end result after a few changes, most of which I can't directly connect to any action from my part. Only going to the activation procedure by phone seemed to directly effect the TS, resulting in the above configuration. Still, it is impossible to connect with more than 3 people, which is 1 up from the 2 that could connect yesterday. TS does say 7 licenses are avaible. Yet it won't give them out.

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  • James - mail server configuration help needed

    - by Chaitanya
    Hi, I am trying to setup James mail server on a linux machine. The linux machine has public static ip address assigned. I installed James and added in the config.xml added the servername as mydomain.com. In the DNS for mydomain.com, I have created a A-record, say mx.mydomain.com, which corresponds to the ipaddress of the above mail server machine. Then added mx.mydomain.com as MX record for mydomain.com. In James, I have created a new user test. Then from gmail, I sent a mail to [email protected]. The mail is not received back and it didn't even bounce back. The linux machine is behind a firewall with only 22, 80, 8080 ports open for external network. My question here is, Do I require do open any other ports on the firewall so that the mail I send from gmail arrives to James? If it's not the port problem, any views on solving this issue? I don't want to send mails from this server. It's only for receiving the mails.

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  • SonicPoint AP Clients Not Able To Connect With DHCP

    - by Mike Keller
    This is my first time setting up anything like this so please be gentle. I'm a web developer who fell into setting up a few SonicWall NSA 4200's... I've tried doing as much research on this through Google and ServerFault but haven't been able to hunt down an answer as to what I'm doing wrong. We've got two virtual access points set up here, one that is intended for employees (tied to X2) and the other for guests (tied to X2:V1). We are not using the DHCP server on the NSA 4200, but one already on the network. When a client connects to the employee SSID they are able to obtain a IP from the network's DHCP server. However when attempting to connect to the guest SSID the client does a search for a DHCP server but can't find one. Any clues, resources, answers would be appreciated.

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  • Onboard RAID vs Software RAID

    - by mvid
    My motherboard, an Asus M4a79t Deluxe, advertises RAID 0/1/5 capabilities. My limited understanding is that onboard RAID is better than software RAID. Is this necessarily true? Is an onboard RAID controller closer in performance to a software controller or a dedicated hardware controller?

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  • Windows Vista DHCP bug, arp authorize, isc dhcp, workaround

    - by jinanwow
    I am trying to find a workaround for the Windows Vista Force Broadcast bug with ISC DHCP and a Cisco Router. The problem is not windows vista trying to obtain an IP address from us that works fine (with or without the flag enabled). THe problem is we are using a cisco router and the command 'arp authorized' to prevent users from using static IP addresses on the network. The problem is, if Windows Vista sets the boot flag to true the command 'arp authorized' will not work, as it looks for the IP address and destination MAC address in the DHCP Offer Packet to add it to its arp table. The machine will DHCP just fine, but since the ARP table is not aware of the machine, it is unable to access the internet. If I disable the broadcast flag in vista, the next time it DHCPs an arp entry gets created since the DHCP Offer is unicast instead of broadcast. The thing is, we can not tell 500 to 1000 people to edit their registry, so we need a workaround for this issue. I have not had much success in finding a workaround. The question is, is there a way to force or trick ISC DHCP into unicasting a responce back to the user. Either on the Cisco Side, ISC DHCP side or intercepting and rewriting the DHCP Discover UDP packet to turn off the flag before it reaches ISC DHCP?

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  • Server with IIS and Apache - how to SSL encrypt Apache with IIS

    - by GAThrawn
    I have a Windows Server 2003 box already setup and working with IIS 6. IIS is set to serve a site out over both HTTP and HTTPS connections using default ports. For various reasons I need to set Apache up on the same server and it needs to serve its pages to end-users as SSL encrypted HTTPS pages. Neither IIS or Apache are (or are ever likely to be) particularly high traffic or high usage. The way I see it there are two possible ways this could be done. Either export the SSL cert from IIS,set it up in Apache and get Apache to server the HTTPS connections itself over a non-default port. Or use IIS to proxy Apache in some way over it's existing SSL security. What is going to end up easiest to setup, configure, maintain and run? Which is going to work best? Has anyone done this sort of thing before? Any tips or things to look out for?

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  • SSL handshake failed

    - by Webnet
    I'm using https://IP:PORT/svn/web/repository to checkout remotely from our network here at the office and I'm getting the error... SSL handshake failed: SSL error: unknown protocol My concern is that I've verified that SSL is running and listening on the port I'm specifying. Now.... the port I've specified is forwarded through the office router to the SVN server. Any ideas on what could be going wrong?

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  • The action can't be completed because the file is open in IIS Worker Process

    - by Bjørn Øyvind Halvorsen
    I have a windows server 2008 R2 running a couple of sites for me, while developing i usually post updates to this server. Now, i tried posting an update but it failed said it has a file in use and the error msg is as follows: "The action can't be completed because the file is open in IIS Worker Process" "Close the file and try again." I have tried stopping the site but this does not help. The site is running in the same application pool as the site that should stay online so a recycle might be breaking the running site (If this is wrong, please correct me). Question is: Is there a way to "Release" the lock that is put on the file without stopping other currently running sites?

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  • apache2 doesn't start with location

    - by Geod24
    I have a small domain, which I use only for personal purposes. I'm the main user, and have at most 3-4 users at the same time. I use apache2 with passenger to serve redmine. So I start with an empty apache2: root@xxxxx:/home/# service apache2 start [ ok ] Starting web server: apache2. root@xxxxx:/home/# a2dissite Your choices are: Which site(s) do you want to disable (wildcards ok)? Then enable my site, and restart (not reload) apache2: root@xxxxx:/home/# a2ensite 200-redmine Enabling site 200-redmine. To activate the new configuration, you need to run: service apache2 reload root@xxxxx:/home/# service apache2 restart [FAIL] Restarting web server: apache2 failed! [warn] The apache2 instance did not start within 20 seconds. Please read the log files to discover problems ... (warning). root@xxxxx:/home/# service apache2 restart [FAIL] Restarting web server: apache2 failed! [warn] There are processes named 'apache2' running which do not match your pid file which are left untouched in the name of safety, Please review the situation by hand. ... (warning). root@xxxxx:/home/# pidof apache2 20948 Here's my 200-redmine.conf: PerlLoadModule Apache::Redmine <VirtualHost *:80> ServerName redmine.xxxxx.xxx DocumentRoot /var/www/redmine/public/ ErrorLog ${APACHE_LOG_DIR}/redmine.error.log CustomLog ${APACHE_LOG_DIR}/redmine.access.log common MaxRequestLen 20971520 <Directory "/var/www/redmine/public/"> Options Indexes ExecCGI FollowSymLinks Order allow,deny Allow from all AllowOverride all </Directory> SetEnv GIT_PROJECT_ROOT /opt/git/ SetEnv GIT_HTTP_EXPORT_ALL ScriptAlias /git/ /usr/lib/git-core/git-http-backend/ <Location /git> PerlAuthenHandler Apache::Authn::Redmine::authen_handler PerlAccessHandler Apache::Authn::Redmine::access_handler AuthType Basic Require valid-user AuthName "Redmine Git Repository" RedmineDSN "DBI:mysql:database=redmine;host=localhost:3306" RedmineDbUser "redmine" RedmineDbPass "password" RedmineCacheCredsMax 50 </Location> </VirtualHost> Now if I comment out the ScriptAlias / stuff, it works ! In addition, starting the server with 200-redmine disabled, then enabling it works. But apache2 will die randomly. Plus the location doesn't work. The logs show nothing: root@xxxxx:/home/# ll /var/log/apache2/ total 8 drwxr-xr-x 2 root root 4096 Oct 30 07:52 coredump -rw-r--r-- 1 root root 0 Nov 4 02:39 default.access.log -rw-r--r-- 1 root root 2356 Nov 4 02:39 default.error.log -rw-r--r-- 1 root root 0 Nov 4 02:39 other_vhosts_access.log -rw-r--r-- 1 root root 0 Nov 4 02:39 redmine.access.log -rw-r--r-- 1 root root 0 Nov 4 02:39 redmine.error.log root@xxxxx:/home/# ll /var/log/apache2/coredump/ total 0 root@xxxxx:/home/# cat /var/log/apache2/default.error.log [ 2013-11-04 02:39:36.0130 21471/7fcf090f4740 agents/Watchdog/Main.cpp:452 ]: Options: { 'analytics_log_user' => 'nobody', 'default_group' => 'nogroup', 'default_python' => 'python', 'default_ruby' => '/usr/bin/ruby', 'default_user' => 'nobody', 'log_level' => '0', 'max_instances_per_app' => '0', 'max_pool_size' => '6', 'passenger_root' => '/usr/lib/ruby/vendor_ruby/phusion_passenger/locations.ini', 'pool_idle_time' => '300', 'temp_dir' => '/tmp', 'union_station_gateway_address' => 'gateway.unionstationapp.com', 'union_station_gateway_port' => '443', 'user_switching' => 'true', 'web_server_pid' => '21470', 'web_server_type' => 'apache', 'web_server_worker_gid' => '33', 'web_server_worker_uid' => '33' } [ 2013-11-04 02:39:36.0255 21474/7f9a99fda740 agents/HelperAgent/Main.cpp:597 ]: PassengerHelperAgent online, listening at unix:/tmp/passenger.1.0.21470/generation-0/request [ 2013-11-04 02:39:36.0507 21479/7f8316b0f740 agents/LoggingAgent/Main.cpp:330 ]: PassengerLoggingAgent online, listening at unix:/tmp/passenger.1.0.21470/generation-0/logging [ 2013-11-04 02:39:36.0511 21471/7fcf090f4740 agents/Watchdog/Main.cpp:635 ]: All Phusion Passenger agents started! [ 2013-11-04 02:39:36.3158 21495/7fba6f686740 agents/Watchdog/Main.cpp:452 ]: Options: { 'analytics_log_user' => 'nobody', 'default_group' => 'nogroup', 'default_python' => 'python', 'default_ruby' => '/usr/bin/ruby', 'default_user' => 'nobody', 'log_level' => '0', 'max_instances_per_app' => '0', 'max_pool_size' => '6', 'passenger_root' => '/usr/lib/ruby/vendor_ruby/phusion_passenger/locations.ini', 'pool_idle_time' => '300', 'temp_dir' => '/tmp', 'union_station_gateway_address' => 'gateway.unionstationapp.com', 'union_station_gateway_port' => '443', 'user_switching' => 'true', 'web_server_pid' => '21491', 'web_server_type' => 'apache', 'web_server_worker_gid' => '33', 'web_server_worker_uid' => '33' } [ 2013-11-04 02:39:36.3304 21498/7f0106d9b740 agents/HelperAgent/Main.cpp:597 ]: PassengerHelperAgent online, listening at unix:/tmp/passenger.1.0.21491/generation-0/request [ 2013-11-04 02:39:36.3522 21503/7f92ad392740 agents/LoggingAgent/Main.cpp:330 ]: PassengerLoggingAgent online, listening at unix:/tmp/passenger.1.0.21491/generation-0/logging [ 2013-11-04 02:39:36.3525 21495/7fba6f686740 agents/Watchdog/Main.cpp:635 ]: All Phusion Passenger agents started! And at last: root@xxxxx:/home/# apache2ctl -t -D DUMP_VHOSTS VirtualHost configuration: *:80 is a NameVirtualHost default server redmine.xxxx.xxx (/etc/apache2/sites-enabled/200-redmine.conf:5) port 80 namevhost redmine.xxxx.xxx (/etc/apache2/sites-enabled/200-redmine.conf:5) port 80 namevhost redmine.xxxxx.xxx (/etc/apache2/sites-enabled/200-redmine.conf:5) root@xxxxx:/home/# uname -a Linux xxxx.xxx 3.2.0-4-amd64 #1 SMP Debian 3.2.51-1 x86_64 GNU/Linux root@xxxxx:/home/# dpkg --list | grep apache2 ii apache2 2.4.6-3 amd64 Apache HTTP Server ii apache2-bin 2.4.6-3 amd64 Apache HTTP Server (binary files and modules) ii apache2-data 2.4.6-3 all Apache HTTP Server (common files) ii apache2-utils 2.4.6-3 amd64 Apache HTTP Server (utility programs for web servers) ii libapache2-mod-fcgid 1:2.3.9-1 amd64 FastCGI interface module for Apache 2 ii libapache2-mod-passenger 4.0.10-1 amd64 Rails and Rack support for Apache2 ii libapache2-mod-perl2 2.0.8+httpd24-r1449661-6+b1 amd64 Integration of perl with the Apache2 web server ii libapache2-mod-perl2-dev 2.0.8+httpd24-r1449661-6 all Integration of perl with the Apache2 web server - development files ii libapache2-mod-perl2-doc 2.0.8+httpd24-r1449661-6 all Integration of perl with the Apache2 web server - documentation ii libapache2-mod-proxy-html 1:2.4.6-3 amd64 Transitional package for apache2-bin ii libapache2-mod-svn 1.7.13-2 amd64 Apache Subversion server modules for Apache httpd ii libapache2-reload-perl 0.12-2 all module for reloading Perl modules when changed on disk ii libapache2-svn 1.7.13-2 all Apache Subversion server modules for Apache httpd (dummy package) root@xxxxx:/home/# a2dismod Your choices are: access_compat alias auth_basic authn_core authn_file authz_core authz_host authz_svn authz_user autoindex dav dav_svn deflate dir env fcgid filter mime mpm_event negotiation passenger perl proxy proxy_http rewrite setenvif status Which module(s) do you want to disable (wildcards ok)?

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  • SQL Navigator startup error: Unhandled Exception at startup - Cannot find OCI DLL: oci.dll

    - by Imageree
    I am using 64 bits Windows 7. Oracle Development Tool: SQL Navigator 5.5 was installed on my computer. When I try to start the program I get this error: "Unhandled Exception at startup - Cannot find OCI DLL: oci.dll" Then I get this error: "Access violation at address 0101916B in module 'SQLNav5.exe'. Read of address 00000000" and then the program is terminatied. Any ideas what is the problem? Update: I am trying to install Oracle client - sql navigator - not sure if the server is 64 bits or not.

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  • Can't Access TFS 2010 Beta 2 from Visual Studio 2010 Beta 2 when domain joined

    - by Brian Sullivan
    I'm experimenting with an installation of TFS 2010 Beta 2 on a virtual machine under VirtualBox running Windows Server 2008. When I've got the server in a workgroup, I can connect to it from Visual Studio just fine, as long as I provide credentials for a local user on the server machine when prompted by the "Connect to Team Foundation Server" dialog. The desktop I'm running Visual Studio on is joined to a domain. However, when I join the server to the domain, I can no longer connect to it from Visual Studio. I get a pretty generic error message: "TF31002 - Unable to connect to team foundation server". It gives me several different possible problems, including an incorrect address or an incorrect username and password. I've already added the domain Windows identity with which I'm logged on the the desktop to the TFS Admins group on the server, so I don't think it's a username/password problem. I've also tried putting the literal IP address of the server in the dialog address box instead of the machine name, but still no dice. I made sure that network discovery was enabled on the server, too, and can navigate to "\\webserver2008" in Windows Explorer without any problems. Shouldn't be a firewall problem, since the TFS install creates the appropriate exceptions in Windows Firewall. It's all a bit confusing, since it seems to work when the server is in a workgroup. Note: I'm a dev, not an admin, so there are many subtleties of server administration with which I'm not familiar. Please make no assumptions about what I may or may not have tried; what may be obvious to you may have never occurred to me. Thanks in advance!

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  • Tomcat6 Manager Webapp is 404 on apt-get install on Ubuntu 10.10

    - by Noel
    http://localhost:8080/manager/html gives a 404 error on apt-get install of tomcat6 (6.0.28 on JVM 1.6.0_20-b20 on 2.6.35-27-generic amd64). http://localhost:8080/host-manager/html works. Lists one Host name, localhost. cat /usr/share/tomcat6/conf/tomcat-users.xml <tomcat-users> <role rolename="admin"/> <role rolename="manager" /> <user username="tomcatuser" password="Password1" roles="admin,manager"/> </tomcat-users> cat /usr/share/tomcat6/conf/Catalina/localhost/manager.xml <Context path="/manager" docBase="/usr/share/tomcat6-admin/manager" antiResourceLocking="false" privileged="true" /> <role name="manager" /> <user name="manager" password="Password1" roles="manager" /> <user name="tomcatuser" password="Password1" roles="manager" /> Those two files are the only documentation I've seen on how to setup the Manager webapp, and they seem to be compliant with the requirements.

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