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• Sandcastle Help File Builder - October 2010 release

  - by TATWORTH

  At http://shfb.codeplex.com/releases/view/92191, the latest Sandcastle has been released. I am pleased to say that it incorporates the generic version of a fix, I originated that allows projects including Crystal Reports to be documented.Here is the relevant passage from the help file:"The default configuration for MRefBuilder has been updated to ignore the Crystal Reports licensing assembly (BusinessObjects.Licensing.KeycodeDecoder) if it fails to get resolved. This assembly does not appear to be available and ignoring it prevents projects that include Crystal Reports assemblies from failing and being unbuildable."There are many other fixes. Here are the release notes:IMPORTANT: On some systems, the content of the ZIP file is blocked and the installer may fail to run. Before extracting it, right click on the ZIP file, select Properties, and click on the Unblock button if it is present in the lower right corner of the General tab in the properties dialog.This release supports the Sandcastle October 2012 Release (v2.7.1.0). It includes full support for generating, installing, and removing MS Help Viewer files. This new release supports Visual Studio 2010 and 2012 solutions and projects as documentation sources, and adds support for projects targeting the .NET 4.5 Framework, .NET Portable Library 4.5, and .NET for Windows Store Apps.See the Sandcastle 2.7.1.0 Release Notes for details on all of the changes made to the underlying Sandcastle tools and presentation styles.This release uses the Sandcastle Guided Installation package. Download and extract to a folder and then runSandcastleInstaller.exe to run the guided installation of Sandcastle, the various extra items, the Sandcastle Help File Builder core components, and the Visual Studio extension package.What's IncludedHelp 1 compiler check and instructions on where to download it and how to install it if neededHelp 2 compiler check and instructions on where to download it and how to install it if neededSandcastle October 2012 2.7.1.0An option to install the MAML schemas in Visual Studio to provide IntelliSense for MAML topicsSandcastle Help File Builder 1.9.5.0SHFB Visual Studio Extension PackageFor more information about the Visual Studio extension package, see the Visual Studio Package help file topic.

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• My wireless has suddenly became disabled by hardware switch, BIOS, rfkill, fn+f8 do nothing

  - by cwwk

  I have a toshiba l655d-s5145. There is no physical toggle for the wireless, although the f8 key is supposed to do the trick. It doesn't. The wireless has been working since October, and suddenly, nothing. RFKILL reports that the wireless is hard blocked, but unblock wifi, unblock 0, unblock all do nothing. I inserted a usb dongle, and that is also disabled by hardware switch, although rfkill reports that it is neither hard nor soft blocked. My onboard wireless is 02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188CE 802.11b/g/n WiFi Adapter (rev 01) according to lspci. Lsmod reports that these drivers are loaded. rtl8192c_common 75767 1 rtl8192ce rtlwifi 110972 1 rtl8192ce I resorted to reformatting the drive and reinstalling, but that also did not work. In BIOS I restored system defaults as there is no specific entry for wifi. Before reinstalling a pure xubuntu I went into Unity and saw that the airplane mode was on and despite being toggled off, it returned to the on position. I'm not sure where to find airplane mode in Xubuntu. What else can I do? I need my wireless.

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• Zero code coverage with cobertura 1.9.2 but tests are working

  - by eraonel

  I run the code coverage target: <junit fork="yes" dir="${basedir}" failureProperty="test.failed"> <!-- Note the classpath order: instrumented classes are before the original (uninstrumented) classes. This is important. --> <classpath path="${instrumented.dir}" /> <classpath path="${classes.dir}" /> <classpath refid="classpath" /> <!-- The instrumented classes reference classes used by the Cobertura runtime, so Cobertura and its dependencies must be on your classpath. --> <classpath refid="cobertura.classpath" /> <formatter type="xml" /> <!--<test name="${testcase}" todir="${reports.xml.dir}" if="testcase" />--> <batchtest fork="yes" todir="${reports.xml.dir}"> <fileset dir="${classes.dir}"> <include name="**/generated/AllTests.class" /> </fileset> </batchtest> </junit> <junitreport todir="${reports.xml.dir}"> <fileset dir="${reports.xml.dir}"> <include name="TEST-*.xml" /> </fileset> <report format="frames" todir="${reports.html.dir}" /> </junitreport> Then I get the following output ( when using fork="true"): java.lang.reflect.InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:585) at net.sourceforge.cobertura.util.FileLocker.lock(FileLocker.java:124) at net.sourceforge.cobertura.coveragedata.ProjectData.saveGlobalProjectData(ProjectData.java:331) at net.sourceforge.cobertura.coveragedata.SaveTimer.run(SaveTimer.java:31) at java.lang.Thread.run(Thread.java:595) Caused by: java.io.IOException: No locks available at sun.nio.ch.FileChannelImpl.lock0(Native Method) at sun.nio.ch.FileChannelImpl.lock(FileChannelImpl.java:784) at java.nio.channels.FileChannel.lock(FileChannel.java:865) ... 8 more --------------------------------------- Unable to get lock on /vobs/rnc/rrt/roam2/roamSs/RoamMao_swb/RoamMao_bldu/ant_build/cobertura.ser.lock: null This is known to happen on Linux kernel 2.6.20. Make sure cobertura.jar is in the root classpath of the jvm process running the instrumented code. If the instrumented code is running in a web server, this means cobertura.jar should be in the web server's lib directory. Don't put multiple copies of cobertura.jar in different WEB-INF/lib directories. Only one classloader should load cobertura. It should be the root classloader. I am using Ant 1.7.0 and cobertura 1.9.2. Any ideas why there is no coverage? Test run ok as I see in my target. I have tried to switch java versions ( 1.5.0_06 and 1.6.0_10) but no difference.

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• Advanced Data Source Engine coming to Telerik Reporting Q1 2010

  This is the final blog post from the pre-release series. In it we are going to share with you some of the updates coming to our reporting solution in Q1 2010. A new Declarative Data Source Engine will be added to Telerik Reporting, that will allow full control over data management, and deliver significant gains in rendering performance and memory consumption. Some of the engines new features will be: Data source parameters - those parameters will be used to limit data retrieved from the data source to just the data needed for the report. Data source parameters are processed on the data source side, however only queried data is fetched to the reporting engine, rather than the full data source. This leads to lower memory consumption, because data operations are performed on queried data only, rather than on all data. As a result, only the queried data needs to be stored in the memory vs. the whole dataset, which was the case with the old approach Support for stored procedures - they will assist in achieving a consistent implementation of logic across applications, and are especially practical for performing repetitive tasks. A stored procedure stores the SQL statements and logic, which can then be executed in different reports and/or applications. Stored Procedures will not only save development time, but they will also improve performance, because each stored procedure is compiled on the data base server once, and then is reutilized. In Telerik Reporting, the stored procedure will also be parameterized, where elements of the SQL statement will be bound to parameters. These parameterized SQL queries will be handled through the data source parameters, and are evaluated at run time. Using parameterized SQL queries will improve the performance and decrease the memory footprint of your application, because they will be applied directly on the database server and only the necessary data will be downloaded on the middle tier or client machine; Calculated fields through expressions - with the help of the new reporting engine you will be able to use field values in formulas to come up with a calculated field. A calculated field is a user defined field that is computed "on the fly" and does not exist in the data source, but can perform calculations using the data of the data source object it belongs to. Calculated fields are very handy for adding frequently used formulas to your reports; Improved performance and optimized in-memory OLAP engine - the new data source will come with several improvements in how aggregates are calculated, and memory is managed. As a result, you may experience between 30% (for simpler reports) and 400% (for calculation-intensive reports) in rendering performance, and about 50% decrease in memory consumption. Full design time support through wizards - Declarative data sources are a great advance and will save developers countless hours of coding. In Q1 2010, and true to Telerik Reportings essence, using the new data source engine and its features requires little to no coding, because we have extended most of the wizards to support the new functionality. The newly extended wizards are available in VS2005/VS2008/VS2010 design-time. More features will be revealed on the product's what's new page when the new version is officially released in a few days. Also make sure you attend the free webinar on Thursday, March 11th that will be dedicated to the updates in Telerik Reporting Q1 2010. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• PASS Summit 2011 &ndash; Part IV

  - by Tara Kizer

  This is the final blog for my PASS Summit 2011 series.  Well okay, a mini-series, I guess. On the last day of the conference, I attended Keith Elmore’ and Boris Baryshnikov’s (both from Microsoft) “Introducing the Microsoft SQL Server Code Named “Denali” Performance Dashboard Reports, Jeremiah Peschka’s (blog|twitter) “Rewrite your T-SQL for Great Good!”, and Kimberly Tripp’s (blog|twitter) “Isolated Disasters in VLDBs”. Keith and Boris talked about the lifecycle of a session, figuring out the running time and the waiting time.  They pointed out the transient nature of the reports.  You could be drilling into it to uncover a problem, but the session may have ended by the time you’ve drilled all of the way down.  Also, the reports are for troubleshooting live problems and not historical ones.  You can use Management Data Warehouse for historical troubleshooting.  The reports provide similar benefits to the Activity Monitor, however Activity Monitor doesn’t provide context sensitive drill through. One thing I learned in Keith’s and Boris’ session was that the buffer cache hit ratio should really never be below 87% due to the read-ahead mechanism in SQL Server.  When a page is read, it will read the entire extent.  So for every page read, you get 7 more read.  If you need any of those 7 extra pages, well they are already in cache.  I had a lot of fun in Jeremiah’s session about refactoring code plus I learned a lot.  His slides were visually presented in a fun way, which just made for a more upbeat presentation.  Jeremiah says that before you start refactoring, you should look at your system.  Investigate missing or too many indexes, out-of-date statistics, and other areas that could be leading to your code running slow.  He talked about code standards.  He suggested using common abbreviations for aliases instead of one-letter aliases.  I’m a big offender of one-letter aliases, but he makes a good point.  He said that join order does not matter to the optimizer, but it does matter to those who have to read your code.  Now let’s get into refactoring! Eliminate useless things – useless/unneeded joins and columns.  If you don’t need it, get rid of it! Instead of using DISTINCT/JOIN, replace with EXISTS Simplify your conditions; use UNION or better yet UNION ALL instead of OR to avoid a scan and use indexes for each union query Branching logic – instead of IF this, IF that, and on and on…use dynamic SQL (sp_executesql, please!) or use a parameterized query in the application Correlated subqueries – YUCK! Replace with a join Eliminate repeated patterns Last, but certainly not least, was Kimberly’s session.  Kimberly is my favorite speaker.  I attended her two-day pre-conference seminar at PASS Summit 2005 as well as a SQL Immersion Event last December.  Did I mention she’s my favorite speaker?  Okay, enough of that. Kimberly’s session was packed with demos.  I had seen some of it in the SQL Immersion Event, but it was very nice to get a refresher on these, especially since I’ve got a VLDB with some growing pains.  One key takeaway from her session is the idea to use a log shipping solution with a load delay, such as 6, 8, or 24 hours behind the primary.  In the case of say an accidentally dropped table in a VLDB, we could retrieve it from the secondary database rather than waiting an eternity for a restore to complete.  Kimberly let us know that in SQL Server 2012 (it finally has a name!), online rebuilds are supported even if there are LOB columns in your table.  This will simplify custom code that intelligently figures out if an online rebuild is possible. There was actually one last time slot for sessions that day, but I had an airplane to catch and my kids to see!

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• Should I break contract early?

  - by cbang

  About 7 months ago I made the switch from a 5 year permie role (as a support developer in C#) to a contract role. I did this because I was stagnating in my old role. The extra cash contracting is really helping too. Unfortunately my team leader has taken a dislike to me from day 1. He regularly tells me I went out contracting too early, and frequently remarks that people in their 20's have no idea what they are talking about (I am 29). I was recently given the task of configuring our reports via our in house reporting library. It works off of a database driven criteria base, with controls being loaded as needed. The configs can get fairly complex, with controls having various levels of dependency on each other. I had a short time frame to get 50 reports working, and I was told to just get the basic configuration done, after which they will be handed over to the reporting team for fine tuning, then the test team. Our updated system was deployed 2 weeks ago, and it turned out that about 15 reports had issues causing incorrect data to be returned. Upon investigation I discovered that the reporting team hadn't even looked at them, and the test team hadn't bothered to test the reports. In spite of this, my team leader has told me that it is 100% my fault. As a result, our help desk got hit hard. I worked back until 2am that night to fix the highest priority issues (on my wedding anniversary!). The next day I arrive at work at 7:45 am to continue with the fixes. I got no thanks, but keep getting repeatedly told by my manager that "I fucked up" and "this is all my fault". I told my team leader I would spend part of my weekend working to fix the remaining issues. His response was "so you fucking should! you fucked it all up!" in front of the rest of the team. I responded "No worries." and left. I spent a decent chunk of my weekend working on it. Within 2 business days of finding out about the issues, I had all the medium and high priority issues fixed. The only comments my team leader has made to me in the last 2 weeks is to tell me how I have caused a big mess, and to tell me it was all my fault. I get this multiple times a day. If I make any jokes to anyone else in the team, I get told not to be a smartass... even though the rest of the team jokes throughout the day. Apart from that, all I get is angry looks any time I am anywhere near the guy. I don't give any response other than "alright" or silence when he starts giving me a hard time. Today we found out that the pilot release for the next stage has been pushed back. My team leader has said this was caused by me (but the higher ups said no such thing). He also said I have "no understanding of the ramifications of my actions". My question is, should I break contract (I am contracted until June 30) and find another role? No one else in my team will speak up in my favour, as they are contractors too and have no interest in rocking the boat. I could complain to my team leaders boss, but I can't see that helping, as I will still be stuck in the same team. As this is my first contract, I imagine getting the next one will be hard without a reference. I can't figure out if this guy is trying to get me fired up to provoke a confrontation (the guy loves conflict), or if he is just venting anger, or what. Copping this blame day after day is really wearing me down and making me depressed... especially since I have a wife and kid to support).

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• Free RAM disappears - Memory leak?

  - by Izzy

  On a fresh started system, free reports about 1.5G used RAM (8G RAM alltogether, Ubuntu 12.04 with lightdm and plasma desktop, one konsole window started). Having the apps running I use, it still consumes not more than 2G. However, having the system running for a couple of days, more and more of my free RAM disappears -- without showing up in the list of used apps: while smem --pie=name reports less than 20% used (and 80% being available), everything else says differently. free -m for example reports on about day 7: total used free shared buffers cached Mem: 7459 7013 446 0 178 997 -/+ buffers/cache: 5836 1623 Swap: 9536 296 9240 (so you can see, it's not the buffers or the cache). Today this finally ended with the system crashing completely: the windows manager being gone, apps "hanging in the air" (frameless) -- and a popup notifying me about "too many open files". Syslog reports: kernel: [856738.020829] VFS: file-max limit 752838 reached So I closed those applications I was able to close, and killed X using Ctrl-Alt-backspace. X tried to come up again after that with failsafeX, but was unable to do so as it could no longer detect its configuration. So I switched to a console using Ctrl-Alt-F2, captured all information I could think of (vmstat, free, smem, proc/meminfo, lsof, ps aux), and finally rebooted. X again came up with failsafeX; this time I told it to "recover from my backed-up configuration", then switched to a console and successfully used startx to bring up the graphical environment. I have no real clue to what is causing this issue -- though it must have to do either with X itself, or with some user processes running on X -- as after killing X, free -m output looked like this: total used free shared buffers cached Mem: 7459 2677 4781 0 62 419 -/+ buffers/cache: 2195 5263 Swap: 9536 59 9477 (~3.5GB being freed) -- to compare with the output after a fresh start: total used free shared buffers cached Mem: 7459 1483 5975 0 63 730 -/+ buffers/cache: 689 6769 Swap: 9536 0 9536 Two more helpful outputs are provided by memstat -u. Shortly before the crash: User Count Swap USS PSS RSS mail 1 0 200 207 616 whoopsie 1 764 740 817 2300 colord 1 3200 836 894 2156 root 62 70404 352996 382260 569920 izzy 80 177508 1465416 1519266 1851840 After having X killed: User Count Swap USS PSS RSS mail 1 0 184 188 356 izzy 1 1400 708 739 1080 whoopsie 1 848 668 826 1772 colord 1 3204 804 888 1728 root 62 54876 131708 149950 267860 And after a restart, back in X: User Count Swap USS PSS RSS mail 1 0 212 217 628 whoopsie 1 0 1536 1880 5096 colord 1 0 3740 4217 7936 root 54 0 148668 180911 345132 izzy 47 0 370928 437562 915056 Edit: Just added two graphs from my monitoring system. Interesting to see: everytime when there's a "jump" in memory consumption, CPU peaks as well. Just found this right now -- and it reminds me of another indicator pointing to X itself: Often when returning to my machine and unlocking the screen, I found something doing heavvy work on my CPU. Checking with top, it always turned out to be /usr/bin/X :0 -auth /var/run/lightdm/root/:0 -nolisten tcp vt7 -novtswitch -background none. So after this long explanation, finally my questions: What could be the possible causes? How can I better identify involved processes/applications? What steps could be taken to avoid this behaviour -- short from rebooting the machine all X days? I was running 8.04 (Hardy) for about 5 years on my old machine, never having experienced the like (always more than 100 days uptime, before rebooting for e.g. kernel updates). This now is a complete new machine with a fresh install of 8.04. In case it matters, some specs: AMD A4-3400 APU with Radeon(tm) HD Graphics, using the open-source ati/radeon driver (so no fglrx installed), 8GB RAM, WDC WD1002FAEX-0 hdd (1TB), Asus F1A75-V Evo mainboard. Ubuntu 12.04 64-bit with KDE4/Plasma. Apps usually open more or less permanently include Evolution, Firefox, konsole (with Midnight Commander running inside, about 4 tabs), and LibreOffice -- plus occasionally Calibre, Gimp and Moneyplex (banking software I'm already using for almost 20 years now, in a version which did fine on Hardy).

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• Answers to Your Common Oracle Database Lifecycle Management Questions

  - by Scott McNeil

  We recently ran a live webcast on Strategies for Managing Oracle Database's Lifecycle. There were tons of questions from our audience that we simply could not get to during the hour long presentation. Below are some of those questions along with their answers. Enjoy! Question: In the webcast the presenter talked about “gold” configuration standards, for those who want to use this technique, could you recommend a best practice to consider or follow? How do I get started? Answer:Gold configuration standardization is a quick and easy way to improve availability through consistency. Start by choosing a reference database and saving the configuration to the Oracle Enterprise Manager repository using the Save Configuration feature. Next create a comparison template using the Oracle provided template as a starting point and modify the ignored properties to eliminate expected differences in your environment. Finally create a comparison specification using the comparison template you created plus your saved gold configuration and schedule it to run on a regular basis. Don’t forget to fill in the email addresses of those you want to notify upon drift detection. Watch the database configuration management demo to learn more. Question: Can Oracle Lifecycle Management Pack for Database help with patching an Oracle Real Application Cluster (RAC) environment? Answer: Yes, Oracle Enterprise Manager supports both parallel and rolling patch application of Oracle Real Application Clusters. The use of rolling patching is recommended as there is no downtime involved. For more details watch this demo. Question: What are some of the things administrators can do to control configuration drift? Why is it important? Answer:Configuration drift is one of the main causes of instability and downtime of applications. Oracle Enterprise Manager makes it easy to manage and control drift using scheduled configuration comparisons combined with comparison templates. Question: Does Oracle Enterprise Manager 12c Release 2 offer an incremental update feature for "gold" images? For instance, if the source binary has a higher PSU level, what is the best approach to update the existing "gold" image in the software library? Do you have to create a new image or can you just update the original one? Answer:Provisioning Profiles (Gold images) can contain the installation files and database configuration templates. Although it is possible to make some changes to the profile after creation (mainly to configuration), it is normally recommended to simply create a new profile after applying a patch to your reference database. Question: The webcast talked about enforcing in-house standards, does Oracle Enterprise Manager 12c offer verification of your databases and systems to those standards? For example, the initial "gold" image has been massively deployed over time, and there may be some changes to it. How can you do regular checks from Enterprise Manager to ensure the in-house standards are being enforced? Answer:There are really two methods to validate conformity to standards. The first method is to use gold standards which you compare other databases to report unwanted differences. This method uses a new comparison template technology which allows users to ignore known differences (i.e. SID, Start time, etc) which results in a report only showing important or non-conformant differences. This method is quick to setup and configure and recommended for those who want to get started validating compliance quickly. The second method leverages the new compliance framework which allows the creation of specific and robust validations. These compliance rules are grouped into standards which can be assigned to databases quickly and easily. Compliance rules allow for targeted and more sophisticated validation beyond the basic equals operation available in the comparison method. The compliance framework can be used to implement just about any internal or industry standard. The compliance results will track current and historic compliance scores at the overall and individual database targets. When the issue is resolved, the score is automatically affected. Compliance framework is the recommended long term solution for validating compliance using Oracle Enterprise Manager 12c. Check out this demo on database compliance to learn more. Question: If you are using the integration between Oracle Enterprise Manager and My Oracle Support in an "offline" mode, how do you know if you have the latest My Oracle Support metadata? Answer:In Oracle Enterprise Manager 12c Release 2, you now only need to download one zip file containing all of the metadata xmls files. There is no indication that the metadata has changed but you could run a checksum on the file and compare it to the previously downloaded version to see if it has changed. Question: What happens if a patch fails while administrators are applying it to a database or system? Answer:A large portion of Oracle Enterprise Manager's patch automation is the pre-requisite checks that happen to ensure the highest level of confidence the patch will successfully apply. It is recommended you test the patch in a non-production environment and save the patch plan as a template once successful so you can create new plans using the saved template. If you are using the recommended ‘out of place’ patching methodology, there is no urgency because the database is still running as the cloned Oracle home is being patched. Users can address the issue and restart the patch procedure at the point it left off. If you are using 'in place' method, you can address the issue and continue where the procedure left off. Question: Can Oracle Enterprise Manager 12c R2 compare configurations between more than one target at the same time? Answer:Oracle Enterprise Manager 12c can compare any number of target configurations at one time. This is the basis of many important use cases including Configuration Drift Management. These comparisons can also be scheduled on a regular basis and emails notification sent should any differences appear. To learn more about configuration search and compare watch this demo. Question: How is data comparison done since changes are taking place in a live production system? Answer:There are many things to keep in mind when using the data comparison feature (as part of the Change Management ability to compare table data). It was primarily intended to be used for maintaining consistency of important but relatively static data. For example, application seed data and application setup configuration. This data does not change often but is critical when testing an application to ensure results are consistent with production. It is not recommended to use data comparison on highly dynamic data like transactional tables or very large tables. Question: Which versions of Oracle Database can be monitored through Oracle Enterprise Manager 12c? Answer:Oracle Database versions: 9.2.0.8, 10.1.0.5, 10.2.0.4, 10.2.0.5, 11.1.0.7, 11.2.0.1, 11.2.0.2, 11.2.0.3. Watch the On-Demand Webcast Stay Connected: Twitter | Facebook | YouTube | Linkedin | NewsletterDownload the Oracle Enterprise Manager Cloud Control12c Mobile app

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• TGIF: Engagement Wrap-up

  - by Michael Snow

  We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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• I.T. Chargeback : Core to Cloud Computing

  - by Anand Akela

  Contributed by Mark McGill Consolidation and Virtualization have been widely adopted over the years to help deliver benefits such as increased server utilization, greater agility and lower cost to the I.T. organization. These are key enablers of cloud, but in themselves they do not provide a complete cloud solution. Building a true enterprise private cloud involves moving from an admin driven world, where the I.T. department is ultimately responsible for the provisioning of servers, databases, middleware and applications, to a world where the consumers of I.T. resources can provision their infrastructure, platforms and even complete application stacks on demand. Switching from an admin-driven provisioning model to a user-driven model creates some challenges. How do you ensure that users provisioning resources will not provision more than they need? How do you encourage users to return resources when they have finished with them so that others can use them? While chargeback has existed as a concept for many years (especially in mainframe environments), it is the move to this self-service model that has created a need for a new breed of chargeback applications for cloud. Enabling self-service without some form of chargeback is like opening a shop where all of the goods are free. A successful chargeback solution will be able to allocate the costs of shared I.T. infrastructure based on the relative consumption by the users. Doing this creates transparency between the I.T. department and the consumers of I.T. When users are able to understand how their consumption translates to cost they are much more likely to be prudent when it comes to their use of I.T. resources. This also gives them control of their I.T. costs, as moderate usage will translate to a lower charge at the end of the month. Implementing Chargeback successfully create a win-win situation for I.T. and the consumers. Chargeback can help to ensure that I.T. resources are used for activities that deliver business value. It also improves the overall utilization of I.T. infrastructure as I.T. resources that are not needed are not left running idle. Enterprise Manager 12c provides an integrated metering and chargeback solution for Enterprise Manager Targets. This solution is built on top of the rich configuration and utilization information already available in Enterprise Manager. It provides metering not just for virtual machines, but also for physical hosts, databases and middleware. Enterprise Manager 12c provides metering based on the utilization and configuration of the following types of Enterprise Manager Target: Oracle VM Host Oracle Database Oracle WebLogic Server Using Enterprise Manager Chargeback, administrators are able to create a set of Charge Plans that are used to attach prices to the various metered resources. These plans can contain fixed costs (eg. $10/month/database), configuration based costs (eg. $10/month if OS is Windows) and utilization based costs (eg. $0.05/GB of Memory/hour) The self-service user provisioning these resources is then able to view a report that details their usage and helps them understand how this usage translates into cost. Armed with this information, the user is able to determine if the resources are delivering adequate business value based on what is being charged. Figure 1: Chargeback in Self-Service Portal Enterprise Manager 12c provides a variety of additional interfaces into this data. The administrator can access summary and trending reports. Summary reports allow the administrator to drill-down through the cost center hierarchy to identify, for example, the top resource consumers across the organization. Figure 2: Charge Summary Report Trending reports can be used for I.T. planning and budgeting as they show utilization and charge trends over a period of time. Figure 3: CPU Trend Report We also provide chargeback reports through BI Publisher. This provides a way for users who do not have an Enterprise Manager login (such as Line of Business managers) to view charge and usage information. For situations where a bill needs to be produced, chargeback can be integrated with billing applications such as Oracle Billing and Revenue Management (BRM). Further information on Enterprise Manager 12c’s integrated metering and chargeback: White Paper Screenwatch Cloud Management on OTN

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• ASP.net download page

  - by Russel

  Hi I have a Reports.aspx ASP.NET page that allows users to download excel report files by clicking on several hyperlinks. When a report hyperlink is clicked, I open a new window using the javascript window.open method and navigate off to the download.aspx page. The code-behind for the download page creates a excel file on the fly using openxml(in memory) and send it back to the browser. Here is some code from the download.aspx page: byte[] outputFileBytes = CreateExcelReport().ToArray(); Response.Clear(); Response.BufferOutput = true; Response.ContentType = "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"; Response.AddHeader("Content-Disposition", string.Format("attachment; filename={0}", "tempReport.xlsx")); Response.BinaryWrite(outputFileBytes); Response.Flush(); Response.Close(); Response.End(); My problem : Some of these reports take some time to generate. I would like to display a loading.gif file on my Reports.aspx page, while the download.aspx page is requested. Once the page request is completed, the loading.gif file should be made invisible. Is there a way to achieve this. Perhaps some kind of event. I have mootools to my disposal. Thanks PS. I know that generating reports like this is not ideal, but thats a different story all together...

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• is there an equivalent of a trigger for general stored procedure execution on sql server

  - by Arj

  Hi All, Hope you can help. Is there a way to detect when a stored proc is being run on SQL Server without altering the SP itself? Here's the requirement. We need to track users running reports from our enterprise data warehouse as the core product we use doesn't allow for this. Both core product reports and a slew of in-house ones we've added all return their data from individual stored procs. We don't have a practical way of altering the parts of the product webpages where reports are called from. We also can't change the stored procs for the core product reports. (It would be trivial to add a logging line to the start/end of each of our inhouse ones). What I'm trying to find therefore, is whether there's a way in SQL Server (2005 / 2008) to execute a logging stored proc whenever any other stored procedure runs, without altering those stored procedures themselves. We have general control over the SQL Server instance itself as it's local, we just don't want to change the product stored procs themselves. Any one have any ideas? Is there a kind of "stored proc executing trigger"? Is there an event model for SQL Server that we can hook custom .Net code into? (Just to discount it from the start, we want to try and make a change to SQL Server rather than get into capturing the report being run from the products webpages etc) Thoughts appreciated Thanks

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• What .NET reporting tools are best for dynamic report generation?

  - by bvanderw

  Perhaps I need to define "dynamic generation". By this I mean using graphics primitives to draw on the page (such as DrawText or DrawLine, etc) This is what System.Drawing.Printing provides. I often need to create forms and reports for Windows applications that either require dynamic generation or where I need control over the formatting that stretches or goes beyond the capabilities of most report designers. Essentially, I need to ability to create my own pages using graphics primitives like you can do with System.Drawing.Printing that are part of package that also provides a report designer, exporting to PDF, etc. In my Delphi days, I used Rave Reports (along with the exporting add-ons from Gnostice) because it was the only Delphi reporting tool that gave you that kind of fine control. I've been struggling with the reporting tools provided by Developer Express and I have given up trying to make them do what I need to do. I downloaded a trial of ActiveReports and was able to completely create one of my dynamic reports (using their Page class) in a few hours one afternoon. It's likely I will buy their product, but it's a bit frustrating to have to do so after investing in the Developer Express tools. Before I do so, are there any other products that offer this functionality that I should investigate? As far as I can tell, Crystal Reports does not - is this correct? Thanks.... --Bruce

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• SQL-Server: Is there an equivalent of a trigger for general stored procedure execution

  - by Arj

  Hi All, Hope you can help. Is there a way to reliably detect when a stored proc is being run on SQL Server without altering the SP itself? Here's the requirement. We need to track users running reports from our enterprise data warehouse as the core product we use doesn't allow for this. Both core product reports and a slew of in-house ones we've added all return their data from individual stored procs. We don't have a practical way of altering the parts of the product webpages where reports are called from. We also can't change the stored procs for the core product reports. (It would be trivial to add a logging line to the start/end of each of our inhouse ones). What I'm trying to find therefore, is whether there's a way in SQL Server (2005 / 2008) to execute a logging stored proc whenever any other stored procedure runs, without altering those stored procedures themselves. We have general control over the SQL Server instance itself as it's local, we just don't want to change the product stored procs themselves. Any one have any ideas? Is there a kind of "stored proc executing trigger"? Is there an event model for SQL Server that we can hook custom .Net code into? (Just to discount it from the start, we want to try and make a change to SQL Server rather than get into capturing the report being run from the products webpages etc) Thoughts appreciated Thanks

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• Start a Mapping or Process Flow from OWB Browser

  - by Dong Ruirong

  Basically, we start a Mapping or Process Flow from Oracle Warehouse Builder (OWB) Design Client. But actually we can also start a Mapping or Process Flow from OWB Browser. This paper will introduce the Start Report first and then introduce how to start/rerun a Mapping or Process Flow from OWB Browser. Start Report Start Report is used to start an execution of a Mapping or Process Flow. So there are two kinds of Start Report: Mapping Start Report (See Figure 1) and Process Flow Start Report (See Figure 2). Start Report shows the Mapping or Process Flow identification properties, including latest deployment and latest execution, lists all execution parameters for the Mapping or Process Flow, which were specified by the latest deployment, and assigns parameter default values from the latest deployment specification. You can do a couple of things from Start Report: Sort execution parameters on name, category. Table 1 lists all parameters of a Mapping. Table 2 lists all parameters of a Process Flow. Change values of any input parameter where permitted. For some parameters, selection lists are provided. For example, Mapping’s parameter Audit Level has a selection list. Reset all parameter settings to their default values. Apply basic validation to parameter values before starting an execution. Start the Mapping or Process Flow, which means it is executed immediately. Navigate to Deployment Report for latest deployment details of the Mapping or Process Flow. Navigate to Execution Job Report for latest execution of current Mapping or Process Flow Link to on-link help Warehouse Report Page, Deployment Report, Execution Report, Execution Schedule Report and Execution Summary Report. Figure 1 Mapping Start Report Table 1 Execution Parameters and default values for a Mapping Category Name Mode Input Value System Audit Level In Error Details System Bulk Size In 1000 System Commit Frequency In 1000 System EXECUTE_RESUME_TASK In FALSE System FORCE_RESUME_OPTION In FALSE System Max No of Errors In 50 System NUMBER_OF_TIMES_TO_RETRY In 2 System Operating Mode In Set Based Fail Over to Row Based System PARALLEL_LEVEL In 0 System Procedure Name In main System Purge Group In WB Figure 2 Process Flow Start Report Table 2 Execution Parameters and default values for a Process Flow Category Name Mode Input Value System EVAL_LOCATION In   System Item Key In-Out   System Item Type In PFPKG_1 Start a Mapping or Process Flow To navigate to Start Report, it’s better to login OWB Browser with Control Center option; if not, after logging in OWB Browser, go to Control Center first. Then you can follow the ways introduced in this section to navigate to Start Report. One more thing you need to pay attention to is that you are not allowed to deploy any Mappings and Process Flows from OWB Browser as it’s not supported. So it’s necessary to deploy the Mappings and Process Flows first before starting them from OWB Browser. If you have deployed a Mapping or Process Flow but have not started it, please navigate from Object Summary Report or Deployment Schedule Report to Start Report. 1. Navigating from Object Summary Report to Start Report Open the Object Summary Report to see all deployed Mappings and Process Flows. Click the Mapping Name or Process Flow Name link to see its Deployment Report. Select the Start link in the Available Reports tab for the given Mapping or Process Flow to display a Start Report for the Mapping or Process Flow. The execution parameters have the default deployment-time settings. Change any of the input parameter values as required. Click Start Execution button to execute the Mapping or Process Flow. 2. Navigating from Deployment Schedule Report to Start Report Open the Deployment Schedule Report to see deployment details of Mapping and Process Flow. Expand the project trees to find the deployed Mappings and Process Flows. Click the Mapping Name or Process Flow Name link to see its Deployment Report. Select the Start link in the Available Reports tab for the given Mapping or Process Flow to display a Start Report for the Mapping or Process Flow. The execution parameters have the default deployment-time settings. Change any of the input parameter values as required. Click Start Execution button to execute the Mapping or Process Flow. Re-run a Mapping or Process Flow If you have executed a Mapping or Process Flow, you can navigate from Object Summary Report, Deployment Schedule Report, Execution Summary Report or Execution Schedule Report to Start Report. 1. Navigating from the Execution Summary Report to Start Report Open the Execution Summary Report to see all execution jobs including Mapping jobs and Process Flow jobs. Click on the Mapping Name or Process Flow Name to see its Execution Report. Select the Start link in the Available Reports tab for the given Mapping or Process Flow to display a Start Report for the Mapping or Process Flow. The execution parameters have the default deployment-time settings. Change any of the input parameter values as required. Click Start Execution button to execute the Mapping or Process Flow. 2. Navigating from the Execution Schedule Report to Start Report Open the Execution Schedule Report to see list of all executions of Mapping and Process Flow. Click on the Mapping Name or Process Flow Name to see its Execution Report. Select the Start link in the Available Reports tab for the given Mapping or Process Flow to display a Start Report for the Mapping or Process Flow. The execution parameters have the default deployment-time settings. Change any of the input parameter values as required. Click Start Execution button to execute the Mapping or Process Flow. If the execution of a Mapping or Process Flow is successful, you will see this message from the Start Report: Start Execution request successful. (See Figure 3) Figure 3 Execution Result You can also confirm the execution of the Mapping or Process Flow by referring to Execution Report of the current Mapping or Process Flow by clicking the link in the Available Reports tab for the given Mapping or Process Flow. One new record of execution job details is added to Execution Report of the Mapping or Process Flow which shows the details of the execution such as Start Time, Elapsed Time, Status, the number of records selected, inserted, updated, deleted etc.

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• Don’t miss this very popular presentation on Punchout in iProcurement on June 26th 2012

  - by user793553

  Don’t miss this very popular presentation on Punchout in iProcurement on June 26th.  See Doc ID 1448447.1 for the Webcast details. ADVISOR WEBCAST: Punchout in iProcurement PRODUCT FAMILY: EBZs- Procurement   June 26, 2012 at 14:00 UK / 15:00 Cairo / 6:00 am Pacific / 7:00 am Mountain / 9:00 am Eastern This one-hour session is recommended for technical and functional users who are maintaining and/or implementing the Punchout from iProcurement. The session will provide an overview of the different Punchout model, setup, and the Punchout to PO xml/cxml cycle. Also, it will provide tips in troubleshooting the common issues when new supplier is added to Punchout or the existing one stops working. TOPICS WILL INCLUDE: Overview of the Punchout Models. Provide the knowledge in the Punchout to PO Process cycle. Demo - Punchout. Certificates and setup. Learn the common issues and how to address in an efficient way. (Documentation and Notes) A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services. Current Schedule can be found on Note 740966.1 Post Presentation Recordings can be found on Note 740964.1 WebEx Conference Details Topic: Advisor Webcast - Punchout in iProcuremen Date and Time: Tuesday, June 26, 2012 3:00 pm, Egypt Time (Cairo, GMT+02:00) Tuesday, June 26, 2012 2:00 pm, GMT Summer Time (London, GMT+01:00) Tuesday, June 26, 2012 9:00 am, Eastern Daylight Time (New York, GMT-04:00) Tuesday, June 26, 2012 7:00 am, Mountain Daylight Time (Denver, GMT-06:00) Event number: 597 373 155 -------------------------------------------------------  To register for this meeting  -------------------------------------------------------  1. Event address for attendees: https://oracleaw.webex.com/oracleaw/onstage/g.php?d=597373155&t=a 2. Register for the meeting.  Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting. InterCall Audio Instructions A list of Toll-Free Numbers can be found below. VOICESTREAMING IS AVAILABLE teleconference ID: 70528713 UK standard International:+44 1452 562 665 US Free Call: 1866 230 1938 US Local call: 1845 608 8023 Global Toll-Free Numbers MOS doc#:  https://metalink3.oracle.com/od/faces/secure/km/DocumentDisplay.jspx?id=1148600.1 Designation Number Argentina Free Call 0800 444 1009 Australia Free Call 1800 763 650 Austria Free Call 0800 111 956 Austria Local Call 0192 865 72 Belgium Free Call 0800 724 46 Belgium Local Call 0817 000 60 Brazil Free Call 0800 761 0835 Bulgaria Free Call 0080 011 511 76 Canada Free Call 1866 984 6577 Columbia Free Call 0180 091 562 17 Croatia Free Call 0800 222 305 Cyprus Free Call 8009 6341 Czech Republic Free Call 8007 007 95 Denmark Free Call 8088 8467 Denmark Local Call 3272 7506 Finland Free Call 0800 112 398 Finland Local Call 0923 114 014 France Free Call 0805 110 463 France Local Call 0359 580 290 Germany Free Call 0800 101 4918 Germany Local Call 0692 222 161 19 Greece Free Call 0080 012 8135 Hong Kong Free Call 8009 661 55 Hungary Free Call 0680 018 839 Hungary Local Call 0180 889 97 India Free Call 0008 001 006 600 Ireland Free Call 1800 300 170 Ireland Local Call 0143 198 35 Israel Free Call 1809 431 440 Italy Free Call 8007 840 87 Italy Local Call 0236 009 700 Japan Free Call 0066 338 124 31 Latvia Free Call 8000 3680 Luxembourg Free Call 8002 7941 Malaysia Free Call 1800 814 528 Mexico Free Call 0018 666 864 905 Monaco Free Call 8009 3655 Netherlands Free Call 0800 949 4596 Netherlands Local Call 0207 168 000 New Zealand Free Call 0800 451 190 North China Free Call 1080 074 413 29 Norway Free Call 8001 8057 Norway Local Call 2151 0847 Poland Free Call 0080 012 135 73 Portugal Free Call 8007 894 20 Romania Free Call 0800 895 558 Russia Free Call 8108 002 385 2044 Slovenia Free Call 0800 804 55 South Africa Free Call 0800 982 794 South China Free Call 1080 044 111 82 South Korea Free Call 0079 814 800 7887 Spain Free Call 9009 389 85 Spain Local Call 9111 421 10 Sweden Free Call 0200 214 344 Sweden Local Call 0850 596 375 Switzerland Free Call 0800 835 040 Switzerland Local Call 0445 804 280 Thailand Free Call 0018 004 421 98 UK Free Call 0800 073 1830 UK Local Call 0844 871 9364 UK National Call 0871 700 0309 UK Standard International +44 (0) 1452 562 665 USA Free Call 1866 230 1938   Back to the top   Copyright? 2010, Oracle. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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• It was worth the wait… Welcome Oracle GoldenGate 11g Release 2

  - by Irem Radzik

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} It certainly was worth the wait to meet Oracle GoldenGate 11gR2, because it is full of new features on multiple fronts. In fact, this release has the longest and strongest list of new features in Oracle GoldenGate’s history. The new release brings GoldenGate closer to the Oracle Database while expanding the support for global implementations and heterogeneous systems. It is more secure, more flexible, and faster. We announced the availability of Oracle GoldenGate 11gR2 via a press release. If you haven’t seen it yet, please check it out. As covered in this announcement, there are a variety of improvements in the product: Integrated Capture for Oracle Database: brings Oracle GoldenGate’s Capture process closer to the Oracle Database engine and enables support for Advanced Compression among other benefits. Enhanced Conflict Detection & Resolution, speeds and simplifies the conflict detection and resolution process for Active-Active deployments. Globalization, meaning Oracle GoldenGate can be deployed for databases that use multi-byte/Unicode character sets. Security and Performance Improvements, includes support Federal Information Protection Standard (FIPS). Increased Extensibility by kicking off actions based on an event record in the transaction log or in the Trail file. Integration with Oracle Enterprise Manager 12c , in addition to the Oracle GoldenGate Monitor product. Expanded Heterogeneity, including capture from IBM DB2 for i on iSeries (AS/400) and delivery to Postgres We will explain these new features in more detail at our upcoming launch webcast: Harness the Power of the New Release of Oracle GoldenGate 11g- (Sept 12 8am/10am PT) In addition to learning more about these new features, the webcast will allow you to ask your questions to product management via live Q&A section. So, I hope you will not miss this opportunity to explore the new release of Oracle GoldenGate 11g and see how it can deliver enterprise-class real-time data integration solutions.. I look forward to a great webcast to unveil GoldenGate’s new capabilities.

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• PARTNER WEBCAST- ORACLE COMPETENCE - PROGRAM (COMPETENCE VIRTUAL)

  - by mseika

  I am pleased to invite you to join the second (Competence Virtual). In Competence - program we will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Competencewill be presented on 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Competence is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available two weeks after the webcast. What are the Benefits for Partners? Find out how Competence helps you to improve your after sales Discover new functions and features so you can enrich your Customer’s solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleagues alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Applications portfolio – for your and your Customer’s benefit.   Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Product breakout sessions:- Fusion CRM: Effective, Efficient and Easy- Fusion HCM: Talent management overview performance, goals, talent review- Distributed Order Management - Fusion SCM Solution- Oracle Transportation Management- Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management- Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences- EPM 11.1.2.2 Overview- Oracle Hyperion Profitability and Cost Management, 11.1.2.1 For more details please visit and other breakout sessions on OPN page. Delivery FormatCompetence- program (Competence Virtual) is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the cast via chat and subject matter experts will provide verbal answers live. Competence consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available two weeks after the webcast. You can also see Competence afterwards as its content will be available online for the next 6-12 months.The next Competence web casts will be presented as follows: June the 4th  2012 September the 3rd  2012 December the 3rd  2012 March the 4th  2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me at [email protected]. Best regards Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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• PARTNER WEBCAST- ORACLE COMPETENCE - PROGRAM (COMPETENCE VIRTUAL)

  - by mseika

  I am pleased to invite you to join the second (Competence Virtual). In Competence - program we will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Competencewill be presented on 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Competence is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available two weeks after the webcast. What are the Benefits for Partners? Find out how Competence helps you to improve your after sales Discover new functions and features so you can enrich your Customer’s solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleagues alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Applications portfolio – for your and your Customer’s benefit.   Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations.   Product breakout sessions:- Fusion CRM: Effective, Efficient and Easy- Fusion HCM: Talent management overview performance, goals, talent review- Distributed Order Management - Fusion SCM Solution- Oracle Transportation Management- Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management- Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences- EPM 11.1.2.2 Overview- Oracle Hyperion Profitability and Cost Management, 11.1.2.1 For more details please visit and other breakout sessions on OPN page. Delivery FormatCompetence- program (Competence Virtual) is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the cast via chat and subject matter experts will provide verbal answers live. Competence consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available two weeks after the webcast. You can also see Competence afterwards as its content will be available online for the next 6-12 months.The next Competence web casts will be presented as follows: June the 4th  2012 September the 3rd  2012 December the 3rd  2012 March the 4th  2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me at [email protected]. Best regards Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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• PARTNER WEBCAST- ORACLE COMPETENCE - PROGRAM (COMPETENCE VIRTUAL)

  - by mseika

  I am pleased to invite you to join the second (Competence Virtual). In Competence - program we will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Competencewill be presented on 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Competence is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available two weeks after the webcast. What are the Benefits for Partners? Find out how Competence helps you to improve your after sales Discover new functions and features so you can enrich your Customer’s solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleagues alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Applications portfolio – for your and your Customer’s benefit.   Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations.   Product breakout sessions:- Fusion CRM: Effective, Efficient and Easy- Fusion HCM: Talent management overview performance, goals, talent review- Distributed Order Management - Fusion SCM Solution- Oracle Transportation Management- Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management- Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences- EPM 11.1.2.2 Overview- Oracle Hyperion Profitability and Cost Management, 11.1.2.1 For more details please visit and other breakout sessions on OPN page. Delivery FormatCompetence- program (Competence Virtual) is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the cast via chat and subject matter experts will provide verbal answers live. Competence consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available two weeks after the webcast. You can also see Competence afterwards as its content will be available online for the next 6-12 months.The next Competence web casts will be presented as follows: June the 4th  2012 September the 3rd  2012 December the 3rd  2012 March the 4th  2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me at [email protected]. Best regards Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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• PARTNER WEBCAST- ORACLE COMPETENCE - PROGRAM (COMPETENCE VIRTUAL)

  - by mseika

  I am pleased to invite you to join the second (Competence Virtual). In Competence - program we will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Competencewill be presented on 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Competence is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available two weeks after the webcast. What are the Benefits for Partners? Find out how Competence helps you to improve your after sales Discover new functions and features so you can enrich your Customer’s solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleagues alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Applications portfolio – for your and your Customer’s benefit.   Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Product breakout sessions:- Fusion CRM: Effective, Efficient and Easy- Fusion HCM: Talent management overview performance, goals, talent review- Distributed Order Management - Fusion SCM Solution- Oracle Transportation Management- Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management- Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences- EPM 11.1.2.2 Overview- Oracle Hyperion Profitability and Cost Management, 11.1.2.1 For more details please visit and other breakout sessions on OPN page. Delivery FormatCompetence- program (Competence Virtual) is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the cast via chat and subject matter experts will provide verbal answers live. Competence consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available two weeks after the webcast. You can also see Competence afterwards as its content will be available online for the next 6-12 months.The next Competence web casts will be presented as follows: June the 4th  2012 September the 3rd  2012 December the 3rd  2012 March the 4th  2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me at [email protected]. Best regards Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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• Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2) Now Available!

  - by Javier Puerta

  Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2) is now available on OTN on ALL platforms. This is the first major release since the launch of Enterprise Manager 12c in October of 2011 and the first ever Enterprise Manager release available on all platforms simultaneously. This is primarily a stability release which incorporates many of issues and feedback reported by early adopters. In addition, this release contains many new features and enhancements in areas across the board.   New Capabilities and Features   Enhanced management capabilities for enterprise private clouds: Introduces new capabilities to allow customers to build and manage a Java Platform-as-a-Service (PaaS) cloud based on Oracle Weblogic Server. The new capabilities include guided set up of PaaS Cloud, self-service provisioning, automatic scale out and metering and chargeback. Enhanced lifecycle management capabilities for Oracle WebLogic Server environments: Combining in-context multiple domain, patching and configuration file synchronizations. Integrated Hardware-Software management for Oracle Exalogic Elastic Cloud through features such as rack schematics visualization and integrated monitoring of all hardware and software components. The latest management capabilities for business-critical applications include: Business Application Management: A new Business Application (BA) target type and dashboard with flexible definitions provides a logical view of an application’s business transactions, end-user experiences and the cloud infrastructure the monitored application is running on. Enhanced User Experience Reporting: Oracle Real User Experience Insight has been enhanced to provide reporting capabilities on client-side issues for applications running in the cloud and has been more tightly coupled with Oracle Business Transaction Management to help ensure that real-time user experience and transaction tracing data is provided to users in context. Several key improvements address ease of administration, reporting and extensibility for massively scalable cloud environments including dynamic groups, self-updateable monitoring templates, bulk operations against many events, etc. New and Revised Plug-Ins:   Several plug-Ins have been updated as a part of this release resulting in either new versions or revisions. Revised plug-ins contain only bug-fixes and while new plug-ins incorporate both bug fixes as well as new functionality.   Plug-In Name Version Enterprise Manager for Oracle Database 12.1.0.2 (revision) Enterprise Manager for Oracle Fusion Middleware 12.1.0.3 (new) Enterprise Manager for Chargeback and Capacity Planning 12.1.0.3 (new) Enterprise Manager for Oracle Fusion Applications 12.1.0.3 (new) Enterprise Manager for Oracle Virtualization 12.1.0.3 (new) Enterprise Manager for Oracle Exadata 12.1.0.3 (new) Enterprise Manager for Oracle Cloud 12.1.0.4 (new) Installation and Upgrade:   All major platforms have been released simultaneously (Linux 32 / 64 bit, Solaris (SPARC), Solaris x86-64, IBM AIX 64-bit, and Windows x86-64 (64-bit) ) Enterprise Manager 12.1.0.2 is a complete release that includes both the EM OMS and Agent versions of 12.1.0.2. Installation options available with EM 12.1.0.2: User can do fresh Install or an upgrade from versions EM 10.2.0.5, 11.1, or 12.1.0.2 ( Bundle Patch 1 not mandatory). Upgrading to EM 12.1.0.2 from EM 12.1.0.1 is not a patch application (similar to Bundle Patch 1) but is achieved through a 1-system upgrade. Documentation:   Oracle Enterprise Manager Cloud Control Introduction Document provides a broad overview of capabilities and highlights"What's New" in EM 12.1.0.2.   All updated Oracle Enterprise Manager documentation can be found on OTN   Customer Webcast - EM 12c Installation and Upgrade: This webcast is for customers who are interested in learning how to successfully deploy or upgrade to EM 12.1.0.2.   Customer Webcast - Installation and Upgrade - September 21(registration and info on OTN starting September 12)   Enterprise Manager 12c R2 Resources:   OTN Download Page Upgrade Guide

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• My First Iteration Zero

  - by onefloridacoder

  I recently watched a web cast that covered the idea of planning from the concept stage to the product backlog.  It was the first content I had seen related to Iteration Zero and it made a lot of sense from a planning and engagement perspective where the customer is concerned.  It illuminated some of the problems I’ve experienced with getting a large project of the ground.  The idea behind this is to just figure out get everyone to understand what needs to be constructed and to build the initial feature set from a *very* high level.  Once that happens other parts of the high level construction start to take place.  You end up with a feature list that describes what the business wants the system to do, and what it potentially may (or may not) interact with.  Low tech tools are used to create UI mockups that can be used as a starting point for some of the key UI pieces. Toward the end of the webcast they speaker introduced something that was new to me.  He referred to it as an executable skeleton or the steel thread.  The idea with this part of the webcast was to describe walking through the different mocked layers of the application.  Not all layers and collaborators are involved at this stage since it’s Iteration Zero, and each layer is either hard-coded or completely mocked to provide a 35K foot view of how the different layers layers work together.  So imagine two actors on each side of a layer diagram and the flow goes down from the upper left side down through a a consumer, thorough a service layer and then back up the service layer to the destination/actor. I would imagine much could be discussed moving through new/planned or existing/legacy layers, or a little of both to see what’s implied by the current high-level design. One part of the web cast has the business and design team creating the product box (think of your favorite cereal or toy box) with all of the features and even pictures laid out on the outside of the box.  The notion here is that if you handed this box to someone and told them your system was inside they would have an understanding of what the system would be able to do, or the features it could provide.    One of the interesting parts of the webcast was where the speaker described that he worked with a couple of groups in the same room and each group came up with a different product box – the point is that each group had a different idea of what the system was supposed to do.  At this point of the project I thought that to be valuable considering my experience has been that historically this has taken longer than a week to realize that the business unit and design teams see the high level solution differently.  Once my box is finished I plan on moving to the next stage of solution definition which is to plan the UI for this small application using Excel, to map out the UI elements.  I’m my own customer so it feels like cheating, but taking these slow deliberate steps have already provided a few learning opportunities.    So I resist the urge to load all of my user stories into my newly installed VS2010  TFS project and try to reduce or add to, the number of user stories and/or refine the high level estimates I’ve come up with so far.

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• PARTNER WEBCAST- ORACLE COMPETENCE - PROGRAM (COMPETENCE VIRTUAL)

  - by mseika

  I am pleased to invite you to join the second (Competence Virtual). In Competence - program we will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Competencewill be presented on 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Competence is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available two weeks after the webcast. What are the Benefits for Partners? Find out how Competence helps you to improve your after sales Discover new functions and features so you can enrich your Customer’s solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleagues alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Applications portfolio – for your and your Customer’s benefit.   Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Product breakout sessions:- Fusion CRM: Effective, Efficient and Easy- Fusion HCM: Talent management overview performance, goals, talent review- Distributed Order Management - Fusion SCM Solution- Oracle Transportation Management- Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management- Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences- EPM 11.1.2.2 Overview- Oracle Hyperion Profitability and Cost Management, 11.1.2.1 For more details please visit and other breakout sessions on OPN page. Delivery FormatCompetence- program (Competence Virtual) is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the cast via chat and subject matter experts will provide verbal answers live. Competence consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available two weeks after the webcast. You can also see Competence afterwards as its content will be available online for the next 6-12 months.The next Competence web casts will be presented as follows: June the 4th  2012 September the 3rd  2012 December the 3rd  2012 March the 4th  2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me at [email protected]. Best regards Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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• Systems of Engagement

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  Engagement Week 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} This week we’ll be looking at the ever evolving topic of systems of engagement. This topic continues generating widespread discussion around how we connect with businesses, employers, governments, and extended social communities across multiple channels spanning web, mobile and human face to face contact. Earlier in our Social Business Thought Leader Webcast Series, we had AIIM President John Mancini presenting "Moving from Records to Engagement to Insight" discussing the factors that are driving organizations to think more strategically about the intersection of content management, social technologies, and business processes. John spoke about how Content Management and Enterprise IT are being changed by social technologies and how new technologies are being used to drive innovation and transform processes along and what the implications of this transformation are for information professionals. He used these two slides below to illustrate the evolution from Systems of Record to Systems of Engagement. The AIIM White Paper is available for download from the AIIM website. Later this week (09/20), we'll have another session in our Social Business Thought Leader Webcast Series featuring  R “Ray” Wang (@rwang0) Principal Analyst & CEO from Constellation Research presenting: "Engaging Customers in the Era of Overexposure"  More info to come tomorrow on the upcoming webcast this week. ~~~~~~ In the spirit of spreading good karma - one of the first things that came to mind as I was thinking about "Engagement" was the evolution of the Marriage Proposal.  Someone sent me a link to this link a couple of months ago and it raises the bar on all proposals. I hope you'll enjoy!

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