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  • Draw multiple circles in Google Maps

    - by snorpey
    Hi. I want to draw multiple circles on a map, using the Google Maps API anj jQuery. The following code works as long as the line with drawMapCircle() is commented out (The markers are positioned correctly). What's wrong with my code? $.getJSON( "ajax/show.php", function(data) { $.each(data.points, function(i, point) { map.addOverlay(new GMarker(new GLatLng(point.lat, point.lng))); drawMapCircle(point.lat, point.lng, 0.01, '#0066ff', 2, 0.8, '#0cf', 0.1); }); } ); function drawMapCircle(lat, lng, radius, strokeColor, strokeWidth, strokeOpacity, fillColor, fillOpacity) { var d2r = Math.PI / 180; var r2d = 180 / Math.PI; var Clat = radius * 0.014483; // statute miles into degrees latitude conversion var Clng = Clat/Math.cos(lat * d2r); var Cpoints = []; for (var i = 0; i < 33; i++) { var theta = Math.PI * (i / 16); Cy = lat + (Clat * Math.sin(theta)); Cx = lng + (Clng * Math.cos(theta)); var P = new GLatLng(Cy, Cx); Cpoints.push(P); } var polygon = new GPolygon(Cpoints, strokeColor, strokeWidth, strokeOpacity, fillColor, fillOpacity); map.addOverlay(polygon); }

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  • problem drawing gRaphaeljs pie chart

    - by Aswad
    Hi, I was trying to draw the raphaeljs piechart. I used the same example as shown on "http://g.raphaeljs.com/piechart2.html". It renders me the text but the pie charts goes missing.Can someone please help? please find the code below. g·Raphaël Dynamic Pie Chart Demo window.onload = function () { var r = Raphael("holder"); r.g.txtattr.font = "12px 'Fontin Sans', Fontin-Sans, sans-serif"; r.g.text(320, 100, "Interactive Pie Chart Demo").attr({"font-size": 20}); var pie = r.g.piechart(320, 240, 100, [55, 20, 13, 32, 5, 1, 2, 10], {legend: ["%%.%% – Enterprise Users", "IE Users"], legendpos: "west", href: ["http://raphaeljs.com", "http://g.raphaeljs.com"]}); pie.hover(function () { this.sector.stop(); this.sector.scale(1.1, 1.1, this.cx, this.cy); if (this.label) { this.label[0].stop(); this.label[0].scale(1.5); this.label[1].attr({"font-weight": 800}); } }, function () { this.sector.animate({scale: [1, 1, this.cx, this.cy]}, 500, "bounce"); if (this.label) { this.label[0].animate({scale: 1}, 500, "bounce"); this.label[1].attr({"font-weight": 400}); } }); }; </script> </head> <body class="raphael" id="g.raphael.dmitry.baranovskiy.com"> <div id="holder"></div> <p> Pie chart with legend, hyperlinks on two first sectors and hover effect. </p> <p> Demo of <a href="http://g.raphaeljs.com/">g·Raphaël</a> JavaScript library. </p> </body>

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  • Making an owner-draw button transparent against its arbitrary background in WINCE

    - by EndsOfInvention
    Hi I am trying to place an owner-draw button transparently onto a background. I have no trouble doing this when the background is a solid colour but if the background is an image I cannot seem to get the correct HDC (handle to device context) to Bitblt() the area that button covers. The HDC that is passed as part of the DRAWITEMSTRUCT gives me a button-default-grey area. If I attempt to get the parent of the HWND and then the device context of that i.e pdc = GetDC(GetParent(hWnd)); then the background that gets BitBlt'd is the background of the last painted window. I hope this question makes sense. this is the code I have: pdis = (LPDRAWITEMSTRUCT)(lParam); hdc = pdis->hDC; button = pdis->CtlID - IDC_BUTOFFSET; //pdc = GetDC((hWnd)); pdc = GetDC(GetParent(hWnd)); hbm = CreateCompatibleBitmap(pdc, Buttons_[button]->bc.Size.cx, Buttons_[button]->bc.Size.cy); SelectObject(hdc, hbm); BitBlt(hdc, 0, 0, Buttons_[button]->bc.Size.cx, Buttons_[button]->bc.Size.cy, pdc, Buttons_[button]->bc.Position.x, Buttons_[button]->bc.Position.y, SRCCOPY); TIA Best regards Ends

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  • How to use a loop to download HTML with paging?

    - by Nai
    I want to loop through this URL and download the HTML. https://www.googleapis.com/customsearch/v1?key=AIzaSyAAoPQprb6aAV-AfuVjoCdErKTiJHn-4uI&cx=017576662512468239146:omuauf_lfve&q=" + searchTermFormat + "&num=10" +"&start=" + i start and num controls the paging of the URL. So if &start=2, and &num=10, it will scrape 10 results from page 2. Given that Google has a max limit of num = 10, how can I write a loop that loops through the HTML and scrape the results for the first 10 pages? This is what I have so far which just scrapes the first page. //input search term Console.WriteLine("What is your search query?:"); string searchTerm = Console.ReadLine(); //concantenate the strings using + symbol to make it URL friendly for google string searchTermFormat = searchTerm.Replace(" ", "+"); //create a new instance of Webclient and use DownloadString method from the Webclient class to extract download html WebClient client = new WebClient(); int i = 1; string Json = client.DownloadString("https://www.googleapis.com/customsearch/v1?key=AIzaSyAAoPQprb6aAV-AfuVjoCdErKTiJHn-4uI&cx=017576662512468239146:omuauf_lfve&q=" + searchTermFormat + "&num=10" + "&start=" + i); //create a new instance of JavaScriptSerializer and deserialise the desired content JavaScriptSerializer js = new JavaScriptSerializer(); GoogleSearchResults results = js.Deserialize<GoogleSearchResults>(Json); //output results to console Console.WriteLine(js.Serialize(results)); Console.ReadLine();

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  • Inheritance inside a template - public members become invisible?

    - by Juliano
    I'm trying to use inheritance among classes defined inside a class template (inner classes). However, the compiler (GCC) is refusing to give me access to public members in the base class. Example code: template <int D> struct Space { struct Plane { Plane(Space& b); virtual int& at(int y, int z) = 0; Space& space; /* <= this member is public */ }; struct PlaneX: public Plane { /* using Plane::space; */ PlaneX(Space& b, int x); int& at(int y, int z); const int cx; }; int& at(int x, int y, int z); }; template <int D> int& Space<D>::PlaneX::at(int y, int z) { return space.at(cx, y, z); /* <= but it fails here */ }; Space<4> sp4; The compiler says: file.cpp: In member function ‘int& Space::PlaneX::at(int, int)’: file.cpp:21: error: ‘space’ was not declared in this scope If using Plane::space; is added to the definition of class PlaneX, or if the base class member is accessed through the this pointer, or if class Space is changed to a non-template class, then the compiler is fine with it. I don't know if this is either some obscure restriction of C++, or a bug in GCC (GCC versions 4.4.1 and 4.4.3 tested). Does anyone have an idea?

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  • How do I get Spotlight attributes to display in the get info window?

    - by Alexander Rauchfuss
    I have created a spotlight importer for comic files. The attributes are successfully imported and searchable. The one thing that remains is getting the attributes to display in a file's get info window. It seems that this should be a simple matter of editing the schema.xml file so the attributes are nested inside displayattrs tags. Unfortunately this does not seem to be working. I simplified the plugin for testing. The following are all of the important files. schema.xml <types> <type name="cx.c3.cbz-archive"> <allattrs> kMDItemTitle kMDItemAuthors </allattrs> <displayattrs> kMDItemTitle kMDItemAuthors </displayattrs> </type> <type name="cx.c3.cbr-archive"> <allattrs> kMDItemTitle kMDItemAuthors </allattrs> <displayattrs> kMDItemTitle kMDItemAuthors </displayattrs> </type> GetMetadataForFile.m Boolean GetMetadataForFile(void* thisInterface, CFMutableDictionaryRef attributes, CFStringRef contentTypeUTI, CFStringRef pathToFile) { NSAutoreleasePool * pool = [NSAutoreleasePool new]; NSString * file = (NSString *)pathToFile; NSArray * authors = [[UKXattrMetadataStore stringForKey: @"com_opencomics_authors" atPath: file traverseLink: NO] componentsSeparatedByString: @","]; [(NSMutableDictionary *)attributes setObject: authors forKey: (id)kMDItemAuthors]; NSString * title = [UKXattrMetadataStore stringForKey: @"com_opencomics_title" atPath: file traverseLink: NO]; [(NSMutableDictionary *)attributes setObject: title forKey: (id)kMDItemTitle]; [pool release]; return true; }

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  • Duplication of Architecture State means physically extra?

    - by Doopy Doo
    Hyper-Threading Technology makes a single physical processor appear as two logical processors; the physical execution resources are shared and the architecture state is duplicated for the two logical processors. So, this means that there are two sets of basic registers such as Next Instruction Pointer, processor registers like AX, BX, CX etc physically embedded in the micro-processor chip, OR they(arch. state) are made to look two sets by some low level duplication by software/OS.

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  • My ubuntu runs in slow motion on ubuntu 13.04 asus 1015cx

    - by thj
    My specs: my Asus EeePC 1015CX certified by ubuntu 12.04 lts asus 1015 cx with gma 3600 graphic card intel atom dual core ubuntu 13.04 My problem: I need to use ubuntu 13.04, not 12.04. ubuntu 13.04 runs in slow motion on default unity desktop, is it graphic card problem? when i clicked file, runs in very slow animation on unity. windows comes up in very slow motion I can't even use ubuntu 13.04 because so slow. what's minimal requirement of ubuntu 13.04 or unity desktop? why is it so slow? what kind of processes should i take to fix it? I tried by myself but no good result. Need some help anyway. Any ideas ? maybe i should change hardware lol? my Asus EeePC 1015CX certified by ubuntu 12.04 lts !

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  • PRUEBAS DE ESPECIALIZACION 2013/2014

    - by agallego
    Consigue  tu Certificado de Especialista Oracle  de forma GRATUITA , 27 y 28 de Noviembre de 2013  Ahora puedes realizar los exámenes de implementación de las especializaciones de Oracle y convertirte en especialista. Podrás realizar cualquiera de los exámenes de implementación de la siguiente lista: Oracle Fusion Customer Relationship Management 11g Sales Certified Implementation Specialist (1Z0-456) Oracle Fusion Customer Relationship Management 11g Incentive Compensation Certified Implementation Specialist (1Z0-472) Oracle ATG Web Commerce 10 Implementation Developer Certified Implementation Specialist (1Z0-510) Oracle RightNow CX Cloud Service 2012 Certified Implementation Specialist (1Z0-465) Oracle RightNow CX Cloud Service 2012 Developer Certified Implementation Specialist (1Z0-480) Oracle Fusion Human Capital Management 11g Human Resources Certified Implementation Specialist (1Z0-584) Oracle Fusion Human Capital Management 11g Talent Management Certified Implementation Specialist (1Z0-585) Oracle Taleo Recruiting Cloud Service 2013 Certified Implementation Specialist  (1Z0-474) Oracle Fusion Financials 11g Accounts Payable Certified Implementation Specialist(1Z0-507) Oracle Fusion Financials 11g Accounts Receivable Certified Implementation Specialist(1Z0-506) Oracle Fusion Financials 11g General Ledger Certified Implementation Specialist (1Z0-508) Oracle Fusion Distributed Order Orchestration 11g Essentials (1Z0-469) Oracle Documaker Standard Edition 12 Implementation Essentials (1Z0-570) Oracle Hyperion Planning 11 Essentials (1Z0-533) Oracle Hyperion Financial Management 11 Essentials (1Z0-532) Oracle Business Intelligence Foundation Suite 11g Essentials (1Z0-591) Oracle Essbase 11 Essentials (1Z0-531) Oracle GoldenGate 10 Essentials (1Z0-539) Oracle GoldenGate 11g Certified Implementation Exam Essentials Oracle Business Intelligence Applications 7.9.6 for CRM Essentials (1Z0-524) Oracle Business Intelligence Applications 7.9.6 for ERP Essentials (1Z0-525) Oracle Oracle Endeca Information Discovery 2.3 Certified Implementation Specialist (1Z0-461) Oracle SOA Suite 11g Essentials (1Z0-478) Oracle Service-Oriented Architecture Certified Implementation Specialist (1Z0-451) Oracle Unified Business Process Management Suite 11g Certified Implementation Specialist (1Z0-560) Oracle WebLogic Server 12c Certified Implementation Specialist (1Z0-599) Oracle Application Grid Certified Implementation Specialist(1Z0-523) Oracle WebCenter Content 11g Essentials (1Z0-542) Oracle WebCenter Portal 11g Essentials (1Z0-541) Oracle Application Development Framework Essentials (1Z1-554) Oracle Identity Governance Suite 11g Essentials(1z0-459) Oracle Access Management Suite Plus 11g Essentials Exam(1z0-479) M2M Platform Certified Architecture Essentials (1Z0-467) Oracle WebCenter Sites 11g Certified Implementation Specialist (1Z0-462)  Oracle Cloud Application Foundation Essentials(1Z0-468) Oracle Exadata 11g Essentials (1Z0-536) Exadata Database Machine Models X3-2 and X3-8 Certified Implementation Specialist (1Z0-485) Oracle Certified Expert, Oracle Exadata X3 Administration(1Z0-027) Exalogic Elastic Cloud X2-2 Certified Implementation Specialist (1Z0-569) Oracle Linux System Administration (1Z0-403) Oracle Linux Fundamentals (1Z0-402) Oracle Linux 6 Certified Implementation Specialist (1Z0-460) Oracle VM 3 for x86 Certified Implementation Specialist (1Z0-590) Oracle Enterprise Manager 11g Essentials  (1Z0-530 ) Oracle Enterprise Manager 12c Essentials (1Z0-457) SPARC T4-Based Server Installation Essentials (1Z0-597) 1Z0-821 Oracle Solaris 11 System Administration 1Z0-822 Oracle Solaris 11 Advanced System Administration Oracle Solaris 11 Installation and Configuration Essentials (1Z0-580) StorageTek Tape Libraries Certified Implementation Specialist(1Z0-546) Sun ZFS Storage Appliance Certified Implementation Specialist The Primavera P6 Enterprise Project Portfolio Management 8 Essentials (1Z0-567) The Primavera Portfolio Management Essentials (1Z0-544) Primavera Contract Management 14 Certified Implementation Specialist (1Z0-582) Oracle Utilities Customer Care and Billing 2 Certified Implementation Specialist (1Z0-562) Oracle Policy Automation 10 Certified Implementation Specialist (1Z0-534) Oracle User Productivity Kit 11 Certified Implementation Specialist (1Z0-566) Oracle User Productivity Kit 11 Technical Certified Implementation Specialist (1Z0-583) Oracle Retail Demand Forecasting 13.3 Functional Implementer Certified Implementation Specialist (1Z0-463) Oracle Retail Predictive Application Server 13 Configuration Implementation Specialist (1Z0-576) Oracle Retail Merchandising System 13.2 Foundation Functional Implementer Certified Implementation Specialist (1Z0-453) Oracle Retail Predictive Application Server 13 Configuration Implementation Specialist (1Z0-576) Oracle Retail Point-of-Service Technical Certified Implementation Specialist (1Z0-572) Oracle Retail Price Management 13.2 Functional Implementer Certified Implementation Specialist (1Z0-454) Oracle Retail Predictive Application Server 13 Configuration Implementation Specialist (1Z0-576) Oracle Retail Store Inventory Management 13.2 Functional Implementer Certified Implementation Specialist (1Z0-455) Oracle Flexcube Universal Banking 11 Technical Implementation Essentials (1Z0-579) Oracle FlexCube Universal Banking 11 Basic Implementation Essentials (1Z0-561) Oracle Flexcube Universal Banking 11 Technical Implementation Essentials (1Z0-579) Oracle FLEXCUBE Direct Banking 6 Implementation Essentials (1Z0-594)   Puedes consultar la información acerca de los examenes en cada uno de los enlaces. Para prepararte los examenes sigue la Guia de estudio que encontrarás en la página de cada examen. Requisitos: ser  Partner Gold, Platinum o Diamond de Oracle y tener un usuario de Oracle Pearson Vue.  ¿Cuándo?: 27 y 28 de noviembre  a las (9:00, 12:00, 16:00)  ¿Dónde?: Core Networks, C.E.Parque Norte, Edificio Olmo, Planta 1 Serrano Galvache 56 | 28033, Madrid Para inscribirte: Create una cuenta en Pearson Vue (www.pearsonvue.com/oracle). Para Registrarte aquí. Para más información sobre el programa de especializaciones, haz clic aquí. No pierdas esta oportunidad e inscríbete hoy.  Para cualquier duda contactar con [email protected]. Ana María Gallego Partner Enablement Manager Spain and Portugal        

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  • "Oracle Certified Expert, Java Platform, Enterprise Edition 6 Java Persistence API Developer" Preparation

    - by Matt
    I have been working with Hibernate for a fews years now, and I want to solidify and demonstrate my knowledge by taking the Oracle JPA certification, also known as: "Oracle Certified Expert, Java Platform, Enterprise Edition 6 Java Persistence API Developer (CX-310-094)" There is a training course provided by Oracle: "Building Database Driven Applications with JPA (SL-370-EE6)" But this costs $1800 and I think it would be overkill for my needs. Ideally, I would like a self study guide that will cover everything in the exam. I have looked for books and these seem like possibilities: Pro JPA 2: Mastering the Java Persistence API (Expert's Voice in Java Technology) and Beginning Java EE 6 with GlassFish 3 2nd Edition (Expert's Voice in Java Technology) But these aren't checklist type study guides as far as I am aware. I found the official SCJP study guide very useful, but I think the equivalent text for the JPA exam isn't out yet. If anyone has taken this exam, I would be grateful to hear how you prepared for it. Thanks!

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  • google custom search gives different result number for same query

    - by santiagozky
    We are using google custom search and we have found that often the totalResults iterates between two values, even for the same query. The different values can be slightly different or more than double. The parameters I am using look like this: https://www.googleapis.com/customsearch/v1? q=something cx=XXXXXXXXXX lr=lang_en siteSearch=www.mydomain.com start=1 fields=context%2Citems%28fileFormat%2CformattedUrl%2Clink%2Cpagemap%2Csnippet%2Ctitle%29%2Cqueries%2CsearchInformation%28searchTime%2CtotalResults%29%2Cspelling%2FcorrectedQuery key=YYYYYYYYYYYYYYY filter=0 This is problem because of calculating the number of result pages. How can I get the same results for the same query?

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  • How to reduce your CRM migration project's risks?

    - by Richard Lefebvre
    In this 1'38 video, discover how you can dramatically reduce your CRM migration project's risks, costs and budgets with the market leading CRM Data Migration tool that offers turnkey migration platform from Salesforce, Microsoft Dynamics or Oracle CRM OnDemand on to Oracle Sales Cloud. This solution is open to any Oracle CRM & CX implementation partner (e.g. System Integrators) as a mean to complement their own offer. For any additional details or for an introduction to the tool, please contact [email protected]  or visit www.conemis.com

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  • "Oracle Certified Expert, Java Platform, Enterprise Edition 6 Java Persistence API Developer" Preparation

    - by Matt
    I have been working with Hibernate for a fews years now, and I want to solidify and demonstrate my knowledge by taking the Oracle JPA certification, also known as: "Oracle Certified Expert, Java Platform, Enterprise Edition 6 Java Persistence API Developer (CX-310-094)" There is a training course provided by Oracle: "Building Database Driven Applications with JPA (SL-370-EE6)" But this costs $1800 and I think it would be overkill for my needs. Ideally, I would like a self study guide that will cover everything in the exam. I have looked for books and these seem like possibilities: Pro JPA 2: Mastering the Java Persistence API (Expert's Voice in Java Technology) and Beginning Java EE 6 with GlassFish 3 2nd Edition (Expert's Voice in Java Technology) But these aren't checklist type study guides as far as I am aware. I found the official SCJP study guide very useful, but I think the equivalent text for the JPA exam isn't out yet. If anyone has taken this exam, I would be grateful to hear how you prepared for it. Thanks!

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Tony Berk
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! As I mentioned in my earlier post about some of the keynote sessions, Is There a Cloud Over OpenWorld?, I'm going try to highlight some key sessions to help you find the best sessions for you. Interested to find out where Oracle CRM products are headed, then find your "roadmap" session. Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. Which session are you most interested in? Make your suggestions! But no voting for Pearl Jam or Kings of Leon. Those are after hours! 

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  • Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

    - by Richard Lefebvre
    Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5.  The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8.  The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9.  Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success.  Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

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  • From Transactions To Engagement

    - by David Dorf
    I've mentioned in the past that Oracle has invested quite a bit in acquiring social companies to build out its Social Relationship Management suite.  The concept is to shift away from transactions and towards engagement.  Social media represents a great opportunity to engage with customers, learn what they want, and personalize the shopping experience for them. I look at SRM as the bridge between traditional CRM and CX.  If you're looking for ideas, check out Five Social Retailing Suggestions and Social Analytics and the Customer.  There are lots of ways to leverage social media to enhance the customer experience and thus drive more sales. My friends over at 8th Bridge have just released their Social IQ report in which they rate retailers on their social capabilities.  They also produced a nice infographic so you can consume the data quickly, but I'd still encourage you to download the full report. Retailers interested in upping their SRM abilities should definitely stop by the Oracle booth at NRF in January.

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  • Identity Globe Trotters (Sep Edition): The Social Customer

    - by Tanu Sood
    Welcome to the inaugural edition of our monthly series - Identity Globe Trotters. Starting today, the last Friday of every month, we will explore regional commentary on Identity Management. We will invite guest contributors from around the world to share their opinions and experiences around Identity Management and highlight regional nuances, specific drivers, solutions and more. Today's feature is contributed by Michael Krebs, Head of Business Development at esentri consulting GmbH, a (SOA) specialized Oracle Gold Partner based in Ettlingen, Germany. In his current role, Krebs is dealing with the latest developments in Enterprise Social Networking and the Integration of Social Media within business processes.  By Michael Krebs The relevance of "easy sign-on" in the age of the "Social Customer" With the growth of Social Networks, the time people spend within those closed "eco-systems" is growing year by year. With social networks looking to integrate search engines, like Facebook announced some weeks ago, their relevance will continue to grow in contrast to the more conventional search engines. This is one of the reasons why social network accounts of the users are getting more and more like a virtual fingerprint. With the growing relevance of social networks the importance of a simple way for customers to get in touch with say, customer care or contract departments, will be crucial for sales processes in critical markets. Customers want to have one single point of contact and also an easy "login-method" with no dedicated usernames, passwords or proprietary accounts. The golden rule in the future social media driven markets will be: The lower the complexity of the initial contact, the better a company can profit from social networks. If you, for example, can generate a smart way of how an existing customer can use self-service portals, the cost in providing phone support can be lowered significantly. Recruiting and Hiring of "Digital Natives" Another particular example is "social" recruiting processes. The so called "digital natives" don´t want to type in their profile facts and CV´s in proprietary systems. Why not use the actual LinkedIn profile? In German speaking region, the market in the area of professional social networks is dominated by XING, the equivalent to LinkedIn. A few weeks back, this network also opened up their interfaces for integrating social sign-ons or the usage of profile data for recruiting-purposes. In the European (and especially the German) employment market, where the number of young candidates is shrinking because of the low birth rate in the region, it will become essential to use social-media supported hiring processes to find and on-board the rare talents. In fact, you will see traditional recruiting websites integrated with social hiring to attract the best talents in the market, where the pool of potential candidates has decreased dramatically over the years. Identity Management as a key factor in the Customer Experience process To create the biggest value for customers and also future employees, companies need to connect their HCM or CRM-systems with powerful Identity management solutions. With the highly efficient Oracle (social & mobile enabling) Identity Management solution, enterprises can combine easy sign on with secure connections to the backend infrastructure. This combination enables a "one-stop" service with personalized content for customers and talents. In addition, companies can collect valuable data for the enrichment of their CRM-data. The goal is to enrich the so called "Customer Experience" via all available customer channels and contact points. Those systems have already gained importance in the B2C-markets and will gradually spread out to B2B-channels in the near future. Conclusion: Central and "Social" Identity management is key to Customer Experience Management and Talent Management For a seamless delivery of "Customer Experience Management" and a modern way of recruiting the best talent, companies need to integrate Social Sign-on capabilities with modern CX - and Talent management infrastructure. This lowers the barrier for existing and future customers or employees to get in touch with sales, support or human resources. Identity management is the technology enabler and backbone for a modern Customer Experience Infrastructure. Oracle Identity management solutions provide the opportunity to secure Social Applications and connect them with modern CX-solutions. At the end, companies benefit from "best of breed" processes and solutions for enriching customer experience without compromising security. About esentri: esentri is a provider of enterprise social networking and brings the benefits of social network communication into business environments. As one key strength, esentri uses Oracle Identity Management solutions for delivering Social and Mobile access for Oracle’s CRM- and HCM-solutions. …..End Guest Post…. With new and enhanced features optimized to secure the new digital experience, the recently announced Oracle Identity Management 11g Release 2 enables organizations to securely embrace cloud, mobile and social infrastructures and reach new user communities to help further expand and develop their businesses. Additional Resources: Oracle Identity Management 11gR2 release Oracle Identity Management website Datasheet: Mobile and Social Access (pdf) IDM at OOW: Focus on Identity Management Facebook: OracleIDM Twitter: OracleIDM We look forward to your feedback on this post and welcome your suggestions for topics to cover in Identity Globe Trotters. Last Friday, every month!

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  • part of google search appliance drawing from http instead of https

    - by mcgyver5
    we are using the google search appliance in our web app. It is used by several other parts of our organization but we are using it on a web app that uses https. So, we followed google's instructions to get all the google code via https so that users don't get the annoying "This page contains both secure and insecure items" popup. Most of the google code has behaved and come to us as https, but there is a part of it pulling from http://www.google.com/cse full URL = http://www.google.com/cse?q=searchTerma&cx=001025153263958516519%3Aj2323tveixc&cof=FORID%3A11%3BNB%3A1&ie... that causes the insecure items warning to popup. This popup occurs in the results page and the above URL is the only non-secure request I can find.

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Richard Lefebvre
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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  • Partner Webcast: Service Automation - September 19th, 11:00am PST (20:00 CET)

    - by Richard Lefebvre
    LIVE PARTNERCAST Save the Date: September 19th, 11:00am Pacific Streaming Live at partners.oracle.com Hosted by Rachel Lunt, Director of Global Business Unit Partner Enablement Topic: Service Automation Guests: Patrick Ty, Sr. Solutions Manager of Partner Enablement for Oracle Commerce. Jim Richmond, Director of US eBusiness Consulting at RealDecoy. John Sekevitch, Managing Director for Aaxis Commerce. Karl Helfner, Partner Enablement Manager covering RightNow CX Cloud Service at Oracle. How do I view a live OPN PartnerCast? PartnerCasts can be viewed once a month, live from the Oracle PartnerNetwork homepage. Audience members have the opportunity to submit questions during the show via chat or social media outlets, many of which are answered on-air. Missed the last PartnerCast? Replays of each segment are published to the replay tab here, the Oracle Media Network, and Oracle PartnerNetwork’s YouTube channel.  You can also subscribe to the PartnerCast RSS Feed and view through your favorite newsreader

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  • RightNow Knowledge Zone and specialisation material

    - by Richard Lefebvre
    Have you visited and registered to the Oracle RightNow Knowledge Zone ? It is loaded with meaningfull information and material to support your RightNow business enablement, including this Oracle RightNow CX Cloud Service 2012 Essentials Exam Study Guide(PDF) which includes exam sample question and will help you preparing your specialization! For information the RightNow specialization, please visit the Specialization guide which offers a consolidated view of the Specialization Competency readiness for all launched and planned Specialization, and the Criteria that need to be met for joining the OPN Specialized program, as well as the latest information on Oracle Partner Network certification exams available here.

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  • Pppoe wireless connection, Ubuntu 12.4

    - by Barbara
    I recently bought a new computer (Asus 1015 cx) with Ubuntu (12.4) as preinstalled system. My problem is with the internet. The computer connects just fine to the free wifi we have at home, but in college, we have a little bit different system. There is wifi, but it is not free - everyone receives a user name and a password. I cant manage to estabilish this Pppoe connection - the computer "sees" where can it connect, but I dont know where to write my username and password. It is not the DSL connection, what I have already tried. Can you help me?

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  • fast java2d translucency

    - by mdriesen
    I'm trying to draw a bunch of translucent circles on a Swing JComponent. This isn't exactly fast, and I was wondering if there is a way to speed it up. My custom JComponent has the following paintComponent method: public void paintComponent(Graphics g) { Rectangle view = g.getClipBounds(); VolatileImage image = createVolatileImage(view.width, view.height); Graphics2D buffer = image.createGraphics(); // translate to camera location buffer.translate(-cx, -cy); // renderables contains all currently visible objects for(Renderable r : renderables) { r.paint(buffer); } g.drawImage(image.getSnapshot(), view.x, view.y, this); } The paint method of my circles is as follows: public void paint(Graphics2D graphics) { graphics.setPaint(paint); graphics.fillOval(x, y, radius, radius); } The paint is just an rgba color with a < 255: Color(int r, int g, int b, int a) It works fast enough for opaque objects, but is there a simple way to speed this up for translucent ones?

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  • How to move an object along a circumference of another object?

    - by Lumis
    I am so out of math that it hurts, but for some of you this should be a piece of cake. I want to move an object around another along its ages or circumference on a simple circular path. At the moment my game algorithm knows how to move and position a sprite just at the edge of an obstacle and now it waits for the next point to move depending on various conditions. So the mathematical problem here is how to get (aX, aY) and (bX, bY) positions, when I know the Centre (cX, cY), the object position (oX, oY) and the distance required to move (d)

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