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• 'Unable to mount Filesystem' Error

  - by Charles

  Trying to extract data from a 'bricked' Western Digital MyBook Live 2tb drive. I came across a forum that advised to use Ubuntu (booted from a CD) on my Macbook. Managed to download and create a boot CD for Ubuntu (like this little operating system btw). Booted the machine with the CD and plugged the drive (which I had extracted from it's casing and placed into a external USB SATA case & plugged to the laptop). The drive is seen by Ubuntu but each time I click on the drive, it gives me the following error: Unable to mount 2.0 TB Filesystem Error mounting: mount: wrong fs type, bad option, bad superblock on /dev/sdb4, missing codepage or helper program, or other error In some cases useful info is found in syslog -try dmesg | tail or so I am new to this and spent quite some time searching this site to see if I could find a solution to this problem without troubling anyone. I came up with a few that came close but some of the questioners mentioned that they had lost data...which scared me from going further. I need to basically extract 1 particular folder from the drive. If I can get to mount this volume 'sdb4', there is a folder called 'My_Work' which I need to back up. The rest I have/had a copy of. When I typed in dmesg | tail...I got several lines..but I think ones that are relevant are: [ 406.864677] EXT4-fs (sdb4): bad block size 65536 [ 429.098776] hfs: write access to a journaled filesystem is not supported, use the force option at your own risk, mounting read-only [ 439.786365] hfs: write access to a journaled filesystem is not supported, use the force option at your own risk, mounting read-only [ 445.982692] EXT4-fs (sdb4): bad block size 65536 [ 1565.841690] EXT4-fs (sdb4): bad block size 65536 I read somewhere to try/check 'sudo fdisk -l /dev/sdb4'. It gave me the following result: Disk /dev/sdb44: 1995.8 GB, 1995774623744 bytes 255 heads, 63 sectors/track, 242639 cylinders, total 3897997312 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00000000 Disk /dev/sdb4 doesn't contain a valid partition table This is where I reached and got frustrated and decided to try & get help on this without digging myself deeper into a hole! I understand that the answer may already be out there. If so, could someone please point me in the right direction. And if not, could someone please resolve (if possible) my situation!

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• Can't boot from USB - 11.04 / Exopc

  - by Charles

  I can't find the answer to this anywhere. I am new to Ubuntu, please help! I have a wetab, except now I don't, because I put Ubuntu 10.10 over the top of it (meant to dual boot, but that's another story). I upgraded to 11.04 out of curiosity. It's good, but not for touchscreen tablets - no multi touch for example. I want to get back the wetab OS now. I have all the files, and I have a bootable gparted USB stick. The problem is I can't seem to boot from USB. The "wetab" PC is actually an ExoPC, so it has only the hardware button and a soft button in the top corner. Using the wetab OS method of reaching BIOS with the hard and soft buttons doesn't work now, I only get a menu asking if I want to run Ubuntu in recovery mode, run a limited command line, or do a memory check. I need to either repartition the drive so I can dual boot with WeTabOS, or just wipe over Ubuntu and start again. How do I do this? I have also tried hammering F11, Del, F8, F1, many other combinations! Edit: I do have access to USB keyboard and mouse

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• 11/28 Thought Leaders Webinar: Marketing Strategies for Great Customer Experiences

  - by Charles Knapp

  With the growing use of mobile and social, it's tempting to bolt on these new channels to existing processes. However, that piecemeal approach may not lead to satisfying customer experiences or solid returns on investments. Furthermore, the volume of information businesses have access to is growing exponentially. Is this leading to better business insight and customer experiences? Join the Internet Marketing Association, The University of California at Irvine, and Oracle as we discuss marketing strategies that will help your customers have better experiences with your brand. You'll learn effective strategies for harnessing the power of "big data" to know more and understand your customers better, empowering customers and employees to make every interaction easy and rewarding, and adapting the customer experience to connect and engage effectively with each customer. Our speakers are Melissa Boxer, Vice President of Product Strategy, Oracle Cloud and CX Applications, who is a conference keynote speaker on integrated social marketing and loyalty analytics, and Dean Abbott, CEO of Abbott Analytics, who is a thought leader in commercial predictive analytics. This learning opportunity takes place on Wednesday, November 28, 11 am to 12 pm Pacific. Register today to learn from these thought leaders.

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• Huge company wants my domain name

  - by Charles Marsh

  Not sure if this is the right place to ask but I'll give it a go. I simply require a little advice; A very large hosted e-commerce platform emailed me a while back and basically asked me to transfer my domain name to them. They made no offer but simply said 'why not change your domain to xx - xx instaead of xxxx' Not they own all the equivalent names in .com, .org all of them apart from my .co.uk I am a registered partner of theirs and my website is a portfolio of all my themes but I also get a lot of enquires through it. I had heard rumors this company is opening an office in the UK! I'm right in thinking I shouldn't just roll over right? I've put some much effort in to SEO and building my reputation... I can't just give it up surly?

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• Windows 8 for productivity?

  - by Charles Young

  At long last I’ve started using Windows 8.  I boot from a VHD on which I have installed Office, Visio, Visual Studio, SQL Server, etc.  For a week, now, I’ve been happily writing code and documents and using Visio and PowerPoint.  I am, very much, a ‘productivity’ user rather than a content consumer.   I spend my days flitting between countless windows and browser tabs displayed across dual monitors.  I need to access a lot of different functionality and information in as fluid a fashion as possible. With that in mind, and like so many others, I was worried about Windows 8.  The Metro interface is primarily about content consumption on touch-enabled screens, and not really geared for people like me sitting in front of an 8-core non-touch laptop and an additional Samsung monitor.  I still use a mouse, not my finger.  And I create more than I consume. Clearly, Windows 8 won’t be viable for people like me unless Metro keeps out of my hair when using productivity and development tools.  With this in mind, I had long expected Microsoft to provide some mechanism for switching Metro off.  There was a registry hack in last year’s Developer Preview, but this capability has been removed.   That’s brave.  So, how have things worked out so far? Well, I am really quite surprised.  When I played with the Developer Preview last year, it was clear that Metro was unfinished and didn’t play well enough with the desktop.  Obviously I expected things to improve, but the context switching from desktop to full-screen seemed a heavy burden to place on users.  That sense of abrupt change hasn’t entirely gone away (how could it), but after a few days, I can’t say that I find it burdensome or irritating.   I’ve got used very quickly to ‘gesturing’ with my mouse at the bottom or top right corners of the screen to move between applications, using the Windows key to toggle the Start screen and generally finding my way around.   I am surprised at how effective the Start screen is, given the rather basic grouping features it provides.  Of course, I had to take control of it and sort things the way I want.  If anything, though, the Start screen provides a better navigation and application launcher tool than the old Start menu. What I didn’t expect was the way that Metro enhances the productivity story.  As I write this, I’ve got my desktop open with a maximised Word window.  However, the desktop extends only across about 85% of the width of my screen.  On the left hand side, I have a column that displays the new Metro email client.  This is currently showing me a list of emails for my main work account.  I can flip easily between different accounts and read my email within that same column.  As I work on documents, I want to be able to monitor my inbox with a quick glance. The desktop, of course, has its own snap feature.  I could run the desktop full screen and bring up Outlook and Word side by side.  However, this doesn’t begin to approach the convenience of snapping the Metro email client.  Consider that when I snap a window on the desktop, it initially takes up 50% of the screen.  Outlook doesn’t really know anything about snap, and doesn’t adjust to make effective use of the limited screen estate.  Even at 50% screen width, it is difficult to use, so forget about trying to use it in a Metro fashion. In any case, I am left with the prospect of having to manually adjust everything to view my email effectively alongside Word.  Worse, there is nothing stopping another window from overlapping and obscuring my email.  It becomes a struggle to keep sight of email as it arrives.  Of course, there is always ‘toast’ to notify me when things arrive, but if Outlook is obscured, this just feels intrusive. The beauty of the Metro snap feature is that my email reader now exists outside of my desktop.   The Metro app has been crafted to work well in the fixed width column as well as in full-screen.  It cannot be obscured by overlapping windows.  I still get notifications if I wish.  More importantly, it is clear that careful attention has been given to how things work when moving between applications when ‘snapped’.  If I decide, say to flick over to the Metro newsreader to catch up with current affairs, my desktop, rather than my email client, obligingly makes way for the reader.  With a simple gesture and click, or alternatively by pressing Windows-Tab, my desktop reappears. Another pleasant surprise is the way Windows 8 handles dual monitors.  It’s not just the fact that both screens now display the desktop task bar.  It’s that I can so easily move between Metro and the desktop on either screen.  I can only have Metro on one screen at a time which makes entire sense given the ‘full-screen’ nature of Metro apps.  Using dual monitors feels smoother and easier than previous versions of Windows. Overall then, I’m enjoying the Windows 8 improvements.  Strangely, for all the hype (“Windows reimagined”, etc.), my perception as a ‘productivity’ user is more one of evolution than revolution.  It all feels very familiar, but just better.

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• Change A-Record in Hetzner Konsoleh

  - by Charles

  I am a Hetzner level 19 shared hosting client and would like to change the A-record for my domain. When I log in to konsoleh, I see which IP-address it points to at the moment, but not where I can change it. Does anyone know how to do it? Thanks! Solution I called Hetzner support. It was because I had to log in with my client id, not with my domain. Then I could just click on the A-record and edit it.

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• Does "Ubuntu for Android" (12.04) work with the Samsung Galaxy S2?

  - by Charles Hadeed

  I'm trying to buy a new Android phone and I own an Ubuntu 12.04 computer... I have the choice of a Google Galaxy Nexus, Samsung Galaxy S2, and a HTC Sensation XL. I am aware that the HTC already works with it but i would prefer to buy the samsung. I already have the phone hardware specifications and have checked but i am not sure with the samsung or the nexus. So which of these phones work for Ubuntu 12.04's 'Ubuntu for Android' feature?

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• BumbleBee / getting Nvidia 310.19 Drivers to Work | 12.10

  - by Charles Mynard

  Asus U31JG - A1 Laptop: -Intel Core i3 -Nvidia 415m / Intel HD Graphics ( Optimus Technology ) Hello, I have been trying for about 3 weeks now to get any kind of Nvidia driver to work, and now am determined to get the 310.19 driver to work. I have tried numerous times of which either nothing happened or my interface ( menu bars, the top and left bar on desktop, and the ability to close a window) would disappear. Apparently I'm not making the connection on how to get these to install properly. I have tried numerous other posts and websites and attempted "bumblebee" to no avail. I am wondering if anyone can write a step by step guide of commands that I need to run in terminal to get this to work. I've had to reinstall 12.10, so if you could walk me through the process of getting the drivers downloaded and installed, I would greatly appreciate it. I barely know what I'm doing, and this is quite a turn off for someone new to Ubuntu, I really want to enjoy it but this is preventing me from committing. Thank you in advance, and I apologize for being so flustered / helpless with this but I have ran out of patience with this.

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• Calling Knowledge Workers: Make a Difference in the User Experience

  - by Charles Knapp

  Do you consider yourself a knowledge worker? Do you have ideas of how to make CRM software work smarter so you don't have to work harder? The Oracle Middleware User Experience team will be conducting customer feedback focus groups at Oracle OpenWorld, October 1-3. All it takes is a couple of hours or less for us to learn from you. Customer participation helps Oracle develop outstanding products and solutions. Knowledge workers of all types are invited to participate: Finance, Sales, Human Resources, Marketing, Recruiters, Budget Managers, Project & Product Managers and more. To participate in these sessions you do not have to be registered for Oracle OpenWorld. If you or someone you know is interested in participating, please email muxtesting_us at oracle.com with your name, company, job title, work and mobile phone numbers with country code, and email address.

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• Image captions and wrapping [migrated]

  - by Charles

  What's the best way to add a caption below an image? The image and its caption will be floated right, and the text on the caption needs to wrap -- a 200x200px image shouldn't have a caption of width 800px. I would strongly prefer a solution that allows me to update images (with different widths) without changing the CSS or markup. For reasons beyond my control the image itself will also be floated right, but this should not be too problematic.

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• Calling Customer Service Leaders

  - by Charles Knapp

  and by Suzy Meriwether The Customer Service Leader is under greater pressure today than ever before. With rapid adoption of new communication technologies and devices by customers, customer expectations are on the rise and social media provides a venue to share their experiences. To respond to these industry change drivers, Customer Service Leaders need to deliver a superior customer experience, achieve operational excellence, and transform their service organization. Oracle is hosting a series of evening seminars to discuss these drivers and how to improve efficiency within the service organization while treating every interaction as an opportunity to deliver superior customer experiences and increase revenue throughout the entire customer lifecycle. • Miami – November 7th @ Marlins Park – Call to register: 1-800-820-5592 x 10996 • Dallas – November 8th @ Cowboys Stadium – Call to register: 1-800-820-5592 x 11016 • Philadelphia – November 13th @ Rodin Museum – Call to register: 1-800-820-5592 x 11013 Be sure to mention you heard about this event from the Oracle CX Blog. I hope to see you there.

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• Dell monitor not detected (Ubuntu 11.10)

  - by Charles

  I have an issue with my monitor. I just installed Ubuntu 11.10, but the monitor that is plugged in doesn't appear anywhere. And by doesn't appear, I mean that in the "Displays" menu, it doesn't even appear as "Unknown", I just have my screen that appears and nothing else. It is connected through VGA, and the monitor is recognized with no problem on Windows 7. It is a Dell monitor. I'm not a pro with Ubuntu, so any help to diagnose the issue would be really helpful (and help me learn how to fix this kind of monitor issue in the future) Thanks !

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• The Path to Best-In-Class Service Business Performance

  - by Charles Knapp

  What would it matter to offer your customers best-in-class service and support experiences? According to a new study, best-in-class companies enjoy margins that are nearly double the average, retain almost all of their customers each year, deliver annual revenue growth that is six greater than average, and realize cost decreases rather than increases! What does it take to become best in class? Some of the keys are: Engage customers effectively and consistently across all channels Focus on mobility to improve reactive service performance Continue to transition from primarily reactive to proactive and predictive service performance Build the support structure for new services and service contracts Construct an engaged service delivery team Join the Aberdeen Group, Oracle, Infosys, and Hyundai Capital as we highlight the key stages in the service transformation journey and reveal how Best-in-Class organizations are equipping themselves to thrive in this new era of service. Please join us for "Service Excellence and the Path to Business Transformation" -- this Thursday, October 25, 8:00 AM PDT | 11:00 AM EDT | 3:00 PM GMT | 4:00 PM BST.

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• input type="email"

  - by Charles

  I have a form where I ask for email addresses. Usually I'd use <input type="email" ...> but I want to allow a user to type foo rather than [email protected] in the (likely) case that they are using an @mycompany.com email address. Is there a way to get around the validation (if format matches this regex, accept; otherwise, validate normally), or should I just use <input type="text" ...> and ignore the semantics and so forth?

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• Why Deliver Customer Service in the Cloud?

  - by Charles Knapp

  In volatile, competitive markets, delivering exceptional service across channels is essential. But delivering world-class service on tight budgets, and deliving improvements quickly, is a tough challenge. That's why so many of the world's most successful organizations choose to deliver customer service in the cloud. Example: Michele Watson, VP of Global Customer Care at Match.com, says Oracle's service in the cloud "helps our customer receive the support they need in real time, our contact center agents be more productive and helpful, and our executive and product development teams receive detailed feedback to continue our improve our customers' experience." Learn more here about why you should consider delivering customer service in the cloud. 

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• ASP.NET url MAX_PATH limit

  - by Greg Ballard

  Hi, I've found an issue with ASP.NET that I know at least has stumped one other person out there. We were trying to use an HttpModule to handle wildcard requests to a web application. The generated url is dynamic and could potentially be several hundred characters long. Unfortunately there appears to be a limitation in the aspnet_isapi.dll file that limits the length of the path in the url to MAX_PATH which is hardcoded at 260 chars. Has anyone else ran into this and found a way around this limit? Query string parameters are not an option. Thanks, Greg Ballard

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• UI Design Help / Advice

  - by Greg Andora

  Hey everyone, I have a dillema where our client relations department has been brought in for advice on UI and I vehemently disagree with it...even though I don't consider myself a designer at all. While I have been vocal about my disagreement about it, I've been asked to point to design standards to prove that what I'm saying is correct and that the guys in Client Relations are flat out wrong. A mockup is below, I'm trying to argue that the icons of the airplane, boat, and couch (ya, I didn't choose those either) belong in the header of the page (same area as the logo) and not in the content area of the page. Can anybody please help me by pointing me to something that helps prove my point? Thanks a lot, Greg Andora

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• create table from another table in different database in sql server 2005

  - by Greg

  Hi, I have a database "temp" with table "A". I created new database "temp2". I want to copy table "A" from "temp" to a new table in "temp2" . I tried this statement but it says I have incorrect syntax, here is the statement: CREATE TABLE B IN 'temp2' AS (SELECT * FROM A IN 'temp'); Here is the error: Msg 156, Level 15, State 1, Line 2 Incorrect syntax near the keyword 'IN'. Msg 156, Level 15, State 1, Line 3 Incorrect syntax near the keyword 'IN'. Anyone knows whats the problem? Thanks in advance, Greg

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• Counting consecutive items within MS SQL

  - by Greg

  Got a problem with a query I'm trying to write. I have a table that lists people that have been sent an email. There is a bit column named Active which is set to true if they have responded. But I need to count the number of consecutive emails the person has been inactive since either their first email or last active email. For example, this basic table shows one person has been sent 9 emails. They have been active within two of the emails (3 & 5). So their inactive count would be 4 as we are counting from email number 6 onwards. PersonID(int) EmailID(int) Active(bit) 1 1 0 1 2 0 1 3 1 1 4 0 1 5 1 1 6 0 1 7 0 1 8 0 1 9 0 Any pointers or help would be great. Regards Greg

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• Removing entity bug

  - by Greg

  hello, I am trying out the ria services and I am experiencing this problem that seems very strange to me. I am creating a new entity of type "House" and add it to context without saving the context so the id of the new entity is 0, after i remove this entity and add another new entity of type "House" again and again without saving the context, here comes the weird part, now I have an entity of type "City" which holds entityset of all "Houses" in that city, so to put the newly created entity "House" into the city i do something like this - house.City = city, where house is type "House" and city is type "City", afte this step a check the context and suddenly there are 2 entities of type "House" with id 0, one of them is the one I have deleted at the beginning. Any idea what is causing this and how to fix it?? thank you Greg

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• locked stored procedures in sql

  - by Greg

  Hi, I am not too familiar with sql server 2005. I have a schema in sql which has stored procedures with small lock on them. As I understand they were created using C#, all these locked procedures have a source file in C# with the code of the procedures. The thing is I can't access them. I need to modify one of these procedures but it doesn't let me modify them. I have the source code (from visual studio) with these procedures but when I change something in the code, it doesn't affect the procedures in the sql. How can I change the path to assembly in sql server 2005 or is there any other way I can access these stored procedures? Thanks in advance, Greg

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• connection string reading data from excel in asp.net

  - by Greg

  Hello, I am trying to read data from excel file in asp.net. I have added the connection string to webConfig file: <add name="xls" connectionString="Provider=Microsoft.Jet.OLEDB.4.0;Data Source=HPM_DB.xls;Extended Properties=Excel 8.0"/> But it shows me an errormessage when I run this query: string query = "Select * from [IO_Definition$]"; IO_Definition is the name of the spreadsheet in my excel file. I also added the excel file to the App_Data folder of the website. The error is: The Microsoft Jet database engine could not find the object 'IO_Definition$'. Make sure the object exists and that you spell its name and the path name correctly. The thing is, when I write the absolute path of the excel file in the connectionString it does work. Is there anyway I can make it work without writing the absolute path? Thanks, Greg

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• Help finding table cell using locator after tableCellAddress finds the cell

  - by Greg Weinman

  Hi All, I have a JSP page populated by javascript resulting in a typical table element cascade . After population I see the text I want using getTable("tableLister.listTable.1.1") The table also has a class=clsDisplayTableBody. I want to click the check box in column 0 for the row of interest. However, all of these tests fail isElementPresent("//*[text()="+cellContents+"]/../td[0]")) isElementPresent("//table[@class='clsDisplayTableBody']//tr[1]/td[0]")) isElementPresent("css='clsDisplayTableBody' tr:nth-child(1) td:nth-child(0)")) isElementPresent("//xpath=id('tableLister.listTable')/descendant::tr[1]/descendant::td[0]")) isElementPresent("//table[@id='tableLister.listTable']//tbody/tr[1]/td[0]")) isElementPresent("//table[@id='tableLister.listTable']//tr[1]/td[0]")) Is there anything else I could try? Regards, Greg Weinman

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• ria entity remove bug

  - by Greg

  hello, I am trying out the ria services and I am experiencing this problem that seems very strange to me. I am creating a new entity of type "House" and add it to context without saving the context so the id of the new entity is 0, after i remove this entity and add another new entity of type "House" again and again without saving the context, here comes the weird part, now I have an entity of type "City" which holds entityset of all "Houses" in that city, so to put the newly created entity "House" into the city i do something like this - house.City = city, where house is type "House" and city is type "City", afte this step a check the context and suddenly there are 2 entities of type "House" with id 0, one of them is the one I have deleted at the beginning. Any idea what is causing this and how to fix it?? thank you Greg

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• sql stored procedure in visual studio 2008

  - by Greg

  Hi, I want to write stored procedure in visual studio that as a parameter recieves the name of project and runs in database TT and copies data from TT.dbo.LCTemp (where the LC is the name of the project recieved as a parameter) table to "TT.dbo.Points" table. both tables have 3 columns: PT_ID, Projectname and DateCreated I think I have written it wrong, here it is: ALTER PROCEDURE dbo.FromTmpToRegular @project varchar(10) AS BEGIN declare @ptID varchar(20) declare @table varchar(20) set @table = 'TT.dbo.' + @project + 'Temp' set @ptID = @table + '.PT_ID' Insert into TT.dbo.Points Select * from [@table] where [@ptID] Not in(Select PT_ID from TT.dbo.Points) END Any idea what I did wrong? Thanks! :) Greg

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