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• Laptop wakes from sleep, once, due to audio controller (Windows 7)

  - by stijn

  The laptop is a recent Dell XPS 15z and the problem is as follows (reproducible about 90% of tries): put laptop to sleep using either Start-Sleep or closing the lid laptop goes to sleep after about 5 seconds, but instantly wakes again showing a black screen (touching the keyboard or moving the mouse shows the login screen one normally gets after wake) login again, put laptop to sleep latop stays in sleep mode output of powercfg -lastwake after the first instant wake shows the audio controller is responsible. Why would that be, why only the first try, and how to fix this? Wake History Count - 1 Wake History [0] Wake Source Count - 1 Wake Source [0] Type: Device Instance Path: PCI\VEN_8086&DEV_1C20&SUBSYS_04461028&REV_05\3&11583659&0&D8 Friendly Name: Description: High Definition Audio Controller Manufacturer: Microsoft

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• Dell D620 Windows 7 Blank screen

  - by Dave Arkell

  When I installed Windows 7 on my Dell D620 it was all fine until a couple of days later most times when I either shut down or suspend (by closing the lid). When I unsuspend or startup the computer, there is often a completely blank screen (can't see post screen or anything), and restarting doesn't help. I've found that I can eventually bring it back up again by suspending and unsuspending a few times, but obviously this is not ideal. Has anyone else experienced this? I think it is a driver issue, that somehow the driver is putting the video card into a certain mode that it forgets how to get it back out of. Any ideas on a better solution than my switching off and on business? Edit: Turns out that the video card had burned out! IT managed to get me a new mainboard sorted for me.

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• Trackpad and battery on stop working at same time

  - by Alex Krycek

  Gateway E-475M G Windows 7 Professional SP1 Synaptics TouchPad 15.2.20.0 Microsoft ACPI-Compliant Control Method Battery 6.1.7600.16385 It seems that when my battery stops working correctly, my touchpad will also act erratically. Specifically, the computer will charge for a few seconds, then stop charging for another few seconds. This will continue for some time. But if I close the lid, the charging LED will stay lit. As for the touchpad, it'll click or highlight things at random when I can get it to move. As a test, I stopped charging my computer. Now it seems my touchpad is working fine. I've tried to reinstall both the battery and touchpad drivers. I've also started the computer in safe mode, but that didn't help either. Edit: I've now tried booting my computer with an Ubuntu live cd, and the charging problem persists. So, it now seems my computer can only charge continuously as long as it's turned off or sleeping.

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• Lock screen keeps making sound when screen is off

  - by row1

  I have my laptop (Asus UL20FT) on external power and hooked up to an external monitor. I keep the laptop lid closed and am using the 'second screen only' option. If you leave it on the lock screen for a short period of time the screen powers off. While the screen is off it keeps repeating a "duuuh duh duh" sound (sounds just like the device plugged in sound). The monitor is connected via HDMI and I have Microsoft and Logitech wireless USB dongles plugged in. How can I prevent this sound loop?

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• Windows Server 2003 Standby/Sleep Results in Cold Boot when Resuming

  - by Simon Chadwick

  I'm running Windows Server 2003 sp2 on a Dell Inspiron e1705. There has never been a problem going to standby/sleep mode (by closing the laptop lid, or from the Start menu), and then resuming later. Today I did a Windows Update to install the latest patches and fixes. I don't know if there is a correlation, but now when I resume from standby/sleep mode, the machine does a cold boot. The AC adapter is connected. The battery is 2 months old, and all its LEDs light up when pressing its test button. The Power Management shows it at "99% (charging)" all the time. There is nothing suspicious in any of the event logs. Any ideas?

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• force other screen on boot

  - by PaoloFCantoni

  I have a multi-boot Windows 7 (32bit & 64 bit) on my HP Notebook. Unfortunately, the Notebook screen has been trashed (due to daughter dropping it). So I have attached a second screen. On the 64 bit system, after windows has started, the logon screen comes up on the 2nd monitor just fine. On the 32 bit system, the logon screen still comes up on the Notebook monitor and I have to open the lid, and shut it so that it then switches to the attached screen. In both cases the display has been set to only display on the attached screen (ie if I "identify" the attached screen says: '1'). Is there any setting I can use to force the OS to use the attached screen? TIA, Paolo

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• HP Envy 14, Ubuntu 10.10 and trouble with the graphics cards

  - by Carsten Gehling

  A few days ago I bought a HP Envy 14, containing 2 graphics card: An integrated Intel graphics card, and an ATI HD 5650. I've installed Ubuntu 10.10 32-bit on the machine. Most things work fine out of the box, but the graphics cards are giving me trouble. When booting, I get the message "failed to get i915 symbols, graphics turbo disabled". Then the screen blanks out during the remaining boot period. I am able to get the display working by changing to one of the consoles, then closing and opening the laptop's lid. It seems that Ubuntu gets confused about which card to use. I've read here: http://www.andreas-demmer.de/en/2010/07/18/testbericht-linux-auf-dem-hp-envy-14 that I should be able to turn off one the cards by echoing keywords into /sys/kernel/debug/vgaswitcheroo/switch, but that path is not available on my system. The BIOS does not have any methods to switch of the ATI card. Help anyone? /Carsten

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• HP Envy 14, Ubuntu 10.10 and trouble with the graphics cards

  - by Carsten Gehling

  A few days ago I bought a HP Envy 14, containing 2 graphics card: An integrated Intel graphics card, and an ATI HD 5650. I've installed Ubuntu 10.10 32-bit on the machine. Most things work fine out of the box, but the graphics cards are giving me trouble. When booting, I get the message "failed to get i915 symbols, graphics turbo disabled". Then the screen blanks out during the remaining boot period. I am able to get the display working by changing to one of the consoles, then closing and opening the laptop's lid. It seems that Ubuntu gets confused about which card to use. I've read here: http://www.andreas-demmer.de/en/2010/07/18/testbericht-linux-auf-dem-hp-envy-14 that I should be able to turn off one the cards by echoing keywords into /sys/kernel/debug/vgaswitcheroo/switch, but that path is not available on my system. The BIOS does not have any methods to switch of the ATI card. Help anyone? /Carsten

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• Dell laptop doesn't wake from hibernation after installing Windows 8.1

  - by Mike Cole

  My laptop worked flawlessly before upgrade to Windows 8.1 from 8. Now when I close the lid of my laptop and it goes into hibernation, it will not wake again. The LED lights seem to work properly but I don't get any video. I have to hold the power key to turn off then turn it back on again. It wakes from sleep properly. All Windows Updates have been installed. There are 2-3 items in the Device Manager that do not have compatible 8.1 drivers, but I believe those are security related items like fingerprint scanner.

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• Laptop burned after heavy OpenGL usage. Is there hope?

  - by leladax

  After programming for OpenGL and a 'slow OS' case for a couple of minutes the screen went blank. I shut it down with forcing it with the shutdown key and now there's no led at all with battery or AC, it doesn't start at all, it's totally dead. It's most certainly not the AC adapter since that didn't show at first, it doesn't start a led at all and if the AC is connected it does a very slight and faint clicking noise (one has to have his ear next to it to hear it, near the AC connector). Is there any hope? I suppose it's a burned motherboard. I suspected a burned GPU but that would still leave the leds at least lid or at least attempting to start up. Now it's totally dead. It's a TOSHIBA satellite x200-219. It has no warranty, as it's more than 2 years since purchase.

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• Dell docking station / Windows 7 not detecting HannsG JC199D via DVI

  - by user27150

  I have a laptop running Win7 that I use with a Dell docking station. I'd used it with XP for a couple years running dual monitors from the docking station, one from the VGA and one from the DVI. After upgrading to Win7, the monitor that's on the DVI out is not detected, using "rigorous detection" or otherwise. I've switched the cables to verify that it's not the monitor at fault-- but I can't find any info on why the monitor wouldn't be detected. I've got the latest and greatest Nvidia drivers installed (at least, as far as Windows update is aware). Leaving the laptop lid partly open does allow Windows to detect the laptop's native screen as well as the VGA monitor, but never the DVI. The monitors are HannsG JC199Ds. Any ideas? Thanks!

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• Windows 7 Wakeup from Sleep then Shutdown

  - by Kevin Hua

  Is this caused by low battery? I have an Asus UX31A, and I left it unattended. As usual, in 5 minutes, it went to sleep mode with the lid still open. I came back a couple hours later, and I noticed the laptop was off. I was still able to turn it on by manually pressing the power button (battery was at 2% though), but I don't understand why it shut off. If it was in sleep mode and the battery was near depletion, then wouldn't that result in a "Windows has recovered from an unexpected shutdown" upon boot? Does Windows have a mechanism to wake from sleep from a super critical battery level to shut down all programs and power down the system completely? I noticed that upon booting, firefox didn't give a fit about improper shutdown. Here are my power settings btw, powercfg -h off has been ran, so hibernation is off. And here is the event log: http://www.mediafire.com/download.php?lbfhl21g0nj2adi

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• Can't display at full resolution on an external monitor from my MacBook.

  - by Ramblingwood

  I have a 24" Asus V246H and a new MacBook ($999 one). I am trying to display to display to my Asus at 1080p via VGA. So I boot up with the lid closed and the external monitor plugged in. Everything boots up fine, but the resolution is really low. So I go in and change the resolution to be 1920x1080. My monitor then has a blue box on it that says "OUT OF RANGE". Lower resolutions like 1024x768 work, but 1680x1050 doesn't. If I try mirroring my displays, the entire external monitor AND the entire laptop screen is completely garbled. I can make out some colors, but it is completely unusable. I am suspecting that it simply won't work via VGA, but I don't want to buy another adapter, and my PC is using the DVI port. Any solutions?

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• Setting up 2 external monitors on a laptop with VGA splitter

  - by mike

  I have a laptop with a graphics card that supports 2 displays. I would like to know the easiest way to set it up so I can close my laptop lid and use 2 external monitors (unique displays). I use it primarily for office applications and video and want a quality, clear picture. The laptop has 1 VGA port and I have 2 24" 1920x1200 monitors that have VGA and DVI ports. So a few questions: Can I just use a VGA splitter? (seen mixed feedback on this) Would it a VGA to 2 DVI splitter give a better picture quality? (if it exists) Would I be better upgrading laptop to one with 2 digital ports ( I just see a lot with VGA and HDMI though) specs: Model: Toshiba Satellite C675-S106 (Windows 7) Graphics Card: Intel HD Graphics 3000 (supports 2 displays) Processor: Intel Core i3-2350M

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• Missing Right Click Menu Text After Sleep

  - by petebob796

  I have a laptop running Windows 7 and regularly close the lid to put it in sleep mode. Recently after resuming from sleep if I go to access the right click menu in the windows shell when I hover over the menu items the text disappears and doesn't re-appear without closing the menu and right clicking again. The only way to fix this is to restart. Any ideas what could be causing this? I have an nvidia 8600m gs graphics card which had a BSOD problem a while back at boot up but since I underclocked it slightly it has been running fine and I experience no other issues but this. This only affects right click menus that are part of the windows so not any programs right click menu. It's not a major problem just strange and a little annoying.

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• Windows 8 Unable to perform hibernate

  - by Jones

  Windows 8 Enterprise edition x86. Already enabled hibernate option, to have it on shutdown menu (start menu?) and set to hibernate on lid closing. However it's not hibernating for me. When I'm trying to sleep, it's sleep fine and wake up like a kid. But when I'm demanding hibernate, it disconnects internet, turn off screen and be back to lock screen in one second. Steps I've tried. Complete shutdown Clear hiberfile.sys by disabling and enabling back Resetting my power settings. Causes I suspect: Had dual boot with BackTrack with Windows 8 GUI boot manager. It was fine until I reinstall BackTrack, bootmgr resetted and I'm in Ubuntu boot menu;. Using additional hard disk through USB cable.(But it's not a problem before few days, however) How to make my system to hibernate and wakeup again.

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• Is there a way to only require password on waking from sleep and not on screensaver (In Snow Leopard

  - by Vitaly Kushner

  I hate it when it asks me for password when I'm at home getting away from a computer for a while. I do like it having a screensaver though. But for some reason I see that password settings for the screensaver is merged with the password settings for waking from sleep. And waking password is an essential security feature for me. Essentially when Im not in a secured environment I close the lid when going away from the laptop even for a minute, but at home I want it to stay open. Is there a way to have it ask for password only after sleep and not after screensaver?

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• Can I run my MacBook in clamshell mode without being connected to power?

  - by kch

  Hi, At home, I run my MacBook in clamshell mode (closed lid, external display). This works fine when you're connected to the power adapter, but it doesn't work when running on battery. That's how it's supposed to be and Apple has some kb entry on the issue. But it's also lame. You can prevent the machine from sleeping when closed by running InsomniaX, but then it'll assume the builtin display is still active, so you end up with a two-display setup when you really only want the external. This is obviously less than ideal. So, is there any work around, hack, utility, black magic that I can use to make it run in clamshell mode while strictly on battery power? Also, bonus points for a solution that makes the AC status not affect the machine state at all. (Like, you know, it does normally, when not in clamshell.)

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• Windows 7 changes desktop icon location when switching from External Monitor to Internal Monitor (laptop)

  - by Gareth Jones

  I have a Windows 7 Laptop, and lately its been acting really weird with my 1080p Monitor. When I get home from school, Ill plug my screen in, and close my laptop lid (which makes the laptop treat the Monitor as the primary and only screen). However it will move my desktop icons! This also happens when I remove / unplug the screen, as shown in the pictures. I hate this, as Im the kinda person who's use to every icon being in a set spot, and so am use to their location. Its a massive hassle to try and move the icons back to their original spot. Anyone have any ideas on how to fix this? Thanks P.S it could be due to the resolution of the screen's being different, but this never happened before in the past Icons on External Moniter (after having moved them manually back into place): Icons after unplugging external monitor (and so using Laptop screen):

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• Dell XT on Windows 7 never recovers from sleep

  - by user39408

  My Dell XT, after upgrade to windows 7 ultimate seems to never recover from a sleep i.e. opening the lid shows a flicker, and then all lights go off. When I press the power button long enough it reboots and says that Windows had a serious error, blah blah (but no BSOD). Hibernate doesnt cause any problem, and that is what I am doing as default. Any idea how to debug more and fix it. Looked around (on web) for answer, tried related solutions (hotfixes for similar but not same problems) etc, but noting fixes this.

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• Automatically changing a power profile when a laptop (un)docks?

  - by Dan

  I'm looking for a way to automatically change what happens when I close my laptop's lid depending on if it's in its docking station or not. In an idea world, the on-close behavior would be nothing (when docked) and sleep (when un-docked), but there only seems to be options for behavior when plugged-in and when on battery (when it's plugged in but not docked, I'd like it to sleep when closed). My initial idea would be to create a new power profile with this behavior, but I can't find a way to have it switch when docked (or for the power system to take its docked status into account at all). Any idea?

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• Ubuntu 13.10 has no Suspend or Hibernate Options

  - by Charlie Davies

  I have a Lenova Yoga 2 Pro, and I have Ubuntu 13.10 installed. I am having some issues setting the power functions. At the moment I can not suspend or hibernate the laptop. So from Gnome 3.10 I have the option to Log Out, Shutdown & Restart. No option for Suspend / Hibernate. Weirdly however I can use these commands to get the right behaviour sudo pm-suspend sudo pm-hibernate So the laptop knows how to do this, it just is not giving me the option and also when I set "Close screen lid" to suspend, well nothing happens. It feels like there is a "connection" not being made.

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• Sony Vaio Sleep Mode

  - by someone11

  I have a problem with the sleep mode on Sony Vaio F Series and Windows 7 x64. If I wake it up by opening the lid and pressing power button everything works fine. However, if I wake it up on some other way (e.g. move the mouse), power light turns green and fan starts spinning, but LCD is dark and I cannot use keyboard (well, actually there is no sign that anyting works). Only thing I can do is to reboot it by pressing power button. Does anyone know what could be the problem?

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• Which logs will tell me about the Touchpad and Keyboard locking up?

  - by Sepero

  I have an Asus N53SM laptop that I leave running for several weeks at a time. I never put it in hibernate or suspend, I only close the lid when I'm not using it. After a few days or weeks of running, the touchpad and keyboard will Both lock up (at the same time) for no apparent reason. I could be just surfing the internet when it happens. The touchpad and keyboard seem to only lock up when I'm actively using the laptop (not when idle), which may mean it's related to something I press, but I'm not sure? The touchpad never locks or unlocks when Pressing FN and the designated touchpad lock key (it does not seem to work on Linux). While the touchpad and keyboard are locked, I am able to plug in my USB mouse and successfully use it to control the screen cursor. I can also remotely get into the system with vnc and ssh, everything seems to run fine there as well. No processes appear out of control. It's just the laptops physical touchpad and keyboard that are locking up. How might I go about diagnosing this problem? What system logs to look at? (anything specific to look for in them?) Perhaps I should try reloading some modules? Any thing else I should inspect?

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• External monitor is blank if I boot with the monitor plugged in

  - by Ronald

  Ubuntu 12.04 has problem with Intel GM45 Chipset, featuring the the Mobile Intel® Graphics Media Accelerator (GMA) 4500MHD I have a COMPAQ Presario CQ70 laptop with an Intel GM45 chipset that features the Mobile Intel® Graphics Media Accelerator (GMA) 4500MHD. I was using the second HDMI video port to drive both a projector or a second monitor. Everything was working fine under Ubuntu 8.04, 9.04, 10.04 and 11.04, however, when I upgraded to 12.04 the second monitor stopped working. What I mean when I say stopped working is: boot with monitor plugged in. Blank screen! Power off, unplug monitor and power on everything works. Plug in monitor (only mode that works in Mirror mode) two monitors that look same. Close laptop lid. screen goes blank only option for useful system is power off and unplug monitor. If I attempt to Adjust the monitor to maximum resolution that the monitor will handle and turn off mirror mode nothing can be moved onto that screen. This all worked fine with earlier versions of Ubuntu, is there a notes about the changes to the graphics management system in 12.04, like there is for the resolver change?

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