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  • The Difference Between .com, .net, .org and Why We’re About To See Many More Top-Level Domains

    - by Chris Hoffman
    .com, .net, .org and other website suffixes are known as “top-level domains” (TLDs). While we normally see only a few of these, there are hundreds of them – and there may be thousands more soon. Top-level domains are managed by the Internet Assigned Numbers Authority (IANA), which is run by the Internet Corporation for Assigned Names and Numbers (ICANN). HTG Explains: What is the Windows Page File and Should You Disable It? How To Get a Better Wireless Signal and Reduce Wireless Network Interference How To Troubleshoot Internet Connection Problems

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  • Here’s 6 Great Tricks for Windows 8 that You Probably Don’t Know

    - by Chris Hoffman
    We’ve covered a lot of tips, tricks, and tweaks for Windows 8, but there are still a few more. From bypassing the lock screen to instantly taking and saving screenshots, here are a few more hidden options and keyboard shortcuts. Whether you love Windows 8, hate it, or just wish Metro would go away, these options will help you make Windows 8 work the way you want it to. How to Own Your Own Website (Even If You Can’t Build One) Pt 2 How to Own Your Own Website (Even If You Can’t Build One) Pt 1 What’s the Difference Between Sleep and Hibernate in Windows?

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  • How To Disable the Amazon Search Ads in Ubuntu’s Unity Dash

    - by Chris Hoffman
    Upgrade to Ubuntu 12.10 (Quantal Quetzal) and you’ll run into a surprise – Ubuntu now shows you advertisements for Amazon products when you search in your dash. There’s also an Amazon shortcut pinned to Unity’s launcher. There are several ways to disable these ads, and they aren’t immediately obvious. However, you can easily disable the Amazon search results if you don’t want to see them, or if you’re concerned about the privacy implications. What To Do If You Get a Virus on Your Computer Why Enabling “Do Not Track” Doesn’t Stop You From Being Tracked HTG Explains: What is the Windows Page File and Should You Disable It?

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  • HTG Explains: Why You Shouldn’t Log Into Your Linux System As Root

    - by Chris Hoffman
    On Linux, the Root user is equivalent to the Administrator user on Windows. However, while Windows has long had a culture of average users logging in as Administrator, you shouldn’t log in as root on Linux. Microsoft tried to improve Windows security practices with UAC – you shouldn’t log in as root on Linux for the same reason you shouldn’t disable UAC on Windows. How To Create a Customized Windows 7 Installation Disc With Integrated Updates How to Get Pro Features in Windows Home Versions with Third Party Tools HTG Explains: Is ReadyBoost Worth Using?

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  • Not All “Viruses” Are Viruses: 10 Malware Terms Explained

    - by Chris Hoffman
    Most people seem to call every type of malware a “virus”, but that isn’t technically accurate. You’ve probably heard of many more terms beyond virus: malware, worm, Trojan, rootkit, keylogger, spyware, and more. But what do all these terms mean? These terms aren’t just used by geeks. They make their way into even mainstream news stories about the latest web security problems and tech scares. Understanding them will help you understand the dangers your\ hear about. Malware The word “malware” is short for “malicious software.” Many people use the word “virus” to indicate any type of harmful software, but a virus is actually just a specific type of malware. The word “malware” encompasses all harmful software, including all the ones listed below. Virus Let’s start with viruses. A virus is a type of malware that copies itself by infecting other files,  just as viruses in the real world infect biological cells and use those biological cells to reproduce copies of themselves. A virus can do many different things — watch in the background and steal your passwords, display advertisements, or just crash your computer — but the key thing that makes it a virus is how it spreads. When you run a virus, it will infect programs on your computer. When you run the program on another computer, the virus will infect programs on that computer, and so on. For example, a virus might infect program files on a USB stick. When the programs on that USB stick are run on another computer, the virus runs on the other computer and infects more program files. The virus will continue to spread in this way. Worm A worm is similar to a virus, but it spreads a different way. Rather than infecting files and relying on human activity to move those files around and run them on different systems, a worm spreads over computer networks on its own accord. For example, the Blaster and Sasser worms spread very quickly in the days of Windows XP because Windows XP did not come properly secured and exposed system services to the Internet. The worm accessed these system services over the Internet, exploited a vulnerability, and infected the computer. The worm then used the new infected computer to continue replicating itself. Such worms are less common now that Windows is properly firewalled by default, but worms can also spread in other ways — for example, by mass-emailing themselves to every email address in an effected user’s address book. Like a virus, a worm can do any number of other harmful things once it infects a computer. The key thing that makes it a worm is simply how it spreads copies of itself. Trojan (or Trojan Horse) A Trojan horse, or Trojan, is a type of malware that disguises itself as a legitimate file. When you download and run the program, the Trojan horse will run in the background, allowing third-parties to access your computer. Trojans can do this for any number of reasons — to monitor activity on your computer, to join your computer to a botnet. Trojans may also be used to open the floodgates and download many other types of malware onto your computer. The key thing that makes this type of malware a Trojan is how it arrives. It pretends to be a useful program and, when run, it hides in the background and gives malicious people access to your computer. It isn’t obsessed with copying itself into other files or spreading over the network, as viruses and worms are. For example, a piece of pirated software on an unscrupulous website may actually contain a Trojan. Spyware Spyware is a type of malicious software that spies on you without your knowledge. It collects a variety of different types of data, depending on the piece of spyware. Different types of malware can function as spyware — there may be malicious spyware included in Trojans that spies on your keystrokes to steal financial data, for example. More “legitimate” spyware may be bundled along with free software and simply monitor your web browsing habits, uploading this data to advertising servers so the software’s creator can make money from selling their knowledge of your activities. Adware Adware often comes along with spyware. It’s any type of software that displays advertising on your computer. Programs that display advertisements inside the program itself aren’t generally classified as malware. The kind of “adware” that’s particularly malicious is the kind that abuses its access to your system to display ads when it shouldn’t. For example, a piece of harmful adware may cause pop-up advertisements to appear on your computer when you’re not doing anything else. Or, adware may inject additional advertising into other web pages as you browse the web. Adware is often combined with spyware — a piece of malware may monitor your browsing habits and use them to serve you more targeted ads. Adware is more “socially acceptable” than other types of malware on Windows and you may see adware bundled with legitimate programs. For example, some people consider the Ask Toolbar included with Oracle’s Java software adware. Keylogger A keylogger is a type of malware that runs in the background, recording every key stroke you make. These keystrokes can include usernames, passwords, credit card numbers, and other sensitive data. The keylogger then, most likely, uploads these keystrokes to a malicious server, where it can be analyzed and people can pick out the useful passwords and credit card numbers. Other types of malware can act as keyloggers. A virus, worm, or Trojan may function as a keylogger, for example. Keyloggers may also be installed for monitoring purposes by businesses or even jealous spouses. Botnet, Bot A botnet is a large network of computers that are under the botnet creator’s control. Each computer functions as a “bot” because it’s infected with a specific piece of malware. Once the bot software infects the computer, ir will connect to some sort of control server and wait for instructions from the botnet’s creator. For example, a botnet may be used to initiate a DDoS (distributed denial of service) attack. Every computer in the botnet will be told to bombard a specific website or server with requests at once, and such millions or requests can cause a server to become unresponsive or crash. Botnet creators may sell access to their botnets, allowing other malicious individuals to use large botnets to do their dirty work. Rootkit A rootkit is a type of malware designed to burrow deep into your computer, avoiding detection by security programs and users. For example, a rootkit might load before most of Windows, burying itself deep into the system and modifying system functions so that security programs can’t detect it. A rootkit might hide itself completely, preventing itself from showing up in the Windows task manager. The key thing that makes a type of malware a rootkit is that it’s stealthy and focused on hiding itself once it arrives. Ransomware Ransomware is a fairly new type of malware. It holds your computer or files hostage and demands a ransom payment. Some ransomware may simply pop up a box asking for money before you can continue using your computer. Such prompts are easily defeated with antivirus software. More harmful malware like CryptoLocker literally encrypts your files and demands a payment before you can access them. Such types of malware are dangerous, especially if you don’t have backups. Most malware these days is produced for profit, and ransomware is a good example of that. Ransomware doesn’t want to crash your computer and delete your files just to cause you trouble. It wants to take something hostage and get a quick payment from you. So why is it called “antivirus software,” anyway? Well, most people continue to consider the word “virus” synonymous with malware as a whole. Antivirus software doesn’t just protect against viruses, but against all types of malware. It may be more accurately referred to as “antimalware” or “security” software. Image Credit: Marcelo Alves on Flickr, Tama Leaver on Flickr, Szilard Mihaly on Flickr     

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  • Why Most Web Services Don’t Use End-to-End Encryption

    - by Chris Hoffman
    Recent revelations about government surveillance have raised the question: why don’t cloud services encrypt your data? Well, they generally do encrypt your data, but they have the key so they can decrypt it any time they like. The real question is: Why don’t web services encrypt and decrypt your data locally, so that it’s stored in an encrypted form no one can snoop on? LastPass does this with your password database, after all.    

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  • How to Use Firefox’s Web Developer Tools to View Website Structures in 3D

    - by Chris Hoffman
    Firefox 11 added two new web developer tools to Firefox’s already impressive arsenal. The Tilt feature visualizes website structures in 3D, while the Style Editor can edit CSS stylesheets on the fly. The 3D feature, known as Tilt, is a way of visualizing a website’s DOM. It integrates with the existing Document Inspector and uses WebGL to display rich 3D graphics in your browser. Make Your Own Windows 8 Start Button with Zero Memory Usage Reader Request: How To Repair Blurry Photos HTG Explains: What Can You Find in an Email Header?

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  • So…is it a Seek or a Scan?

    - by Paul White
    You’re probably most familiar with the terms ‘Seek’ and ‘Scan’ from the graphical plans produced by SQL Server Management Studio (SSMS).  The image to the left shows the most common ones, with the three types of scan at the top, followed by four types of seek.  You might look to the SSMS tool-tip descriptions to explain the differences between them: Not hugely helpful are they?  Both mention scans and ranges (nothing about seeks) and the Index Seek description implies that it will not scan the index entirely (which isn’t necessarily true). Recall also yesterday’s post where we saw two Clustered Index Seek operations doing very different things.  The first Seek performed 63 single-row seeking operations; and the second performed a ‘Range Scan’ (more on those later in this post).  I hope you agree that those were two very different operations, and perhaps you are wondering why there aren’t different graphical plan icons for Range Scans and Seeks?  I have often wondered about that, and the first person to mention it after yesterday’s post was Erin Stellato (twitter | blog): Before we go on to make sense of all this, let’s look at another example of how SQL Server confusingly mixes the terms ‘Scan’ and ‘Seek’ in different contexts.  The diagram below shows a very simple heap table with two columns, one of which is the non-clustered Primary Key, and the other has a non-unique non-clustered index defined on it.  The right hand side of the diagram shows a simple query, it’s associated query plan, and a couple of extracts from the SSMS tool-tip and Properties windows. Notice the ‘scan direction’ entry in the Properties window snippet.  Is this a seek or a scan?  The different references to Scans and Seeks are even more pronounced in the XML plan output that the graphical plan is based on.  This fragment is what lies behind the single Index Seek icon shown above: You’ll find the same confusing references to Seeks and Scans throughout the product and its documentation. Making Sense of Seeks Let’s forget all about scans for a moment, and think purely about seeks.  Loosely speaking, a seek is the process of navigating an index B-tree to find a particular index record, most often at the leaf level.  A seek starts at the root and navigates down through the levels of the index to find the point of interest: Singleton Lookups The simplest sort of seek predicate performs this traversal to find (at most) a single record.  This is the case when we search for a single value using a unique index and an equality predicate.  It should be readily apparent that this type of search will either find one record, or none at all.  This operation is known as a singleton lookup.  Given the example table from before, the following query is an example of a singleton lookup seek: Sadly, there’s nothing in the graphical plan or XML output to show that this is a singleton lookup – you have to infer it from the fact that this is a single-value equality seek on a unique index.  The other common examples of a singleton lookup are bookmark lookups – both the RID and Key Lookup forms are singleton lookups (an RID lookup finds a single record in a heap from the unique row locator, and a Key Lookup does much the same thing on a clustered table).  If you happen to run your query with STATISTICS IO ON, you will notice that ‘Scan Count’ is always zero for a singleton lookup. Range Scans The other type of seek predicate is a ‘seek plus range scan’, which I will refer to simply as a range scan.  The seek operation makes an initial descent into the index structure to find the first leaf row that qualifies, and then performs a range scan (either backwards or forwards in the index) until it reaches the end of the scan range. The ability of a range scan to proceed in either direction comes about because index pages at the same level are connected by a doubly-linked list – each page has a pointer to the previous page (in logical key order) as well as a pointer to the following page.  The doubly-linked list is represented by the green and red dotted arrows in the index diagram presented earlier.  One subtle (but important) point is that the notion of a ‘forward’ or ‘backward’ scan applies to the logical key order defined when the index was built.  In the present case, the non-clustered primary key index was created as follows: CREATE TABLE dbo.Example ( key_col INTEGER NOT NULL, data INTEGER NOT NULL, CONSTRAINT [PK dbo.Example key_col] PRIMARY KEY NONCLUSTERED (key_col ASC) ) ; Notice that the primary key index specifies an ascending sort order for the single key column.  This means that a forward scan of the index will retrieve keys in ascending order, while a backward scan would retrieve keys in descending key order.  If the index had been created instead on key_col DESC, a forward scan would retrieve keys in descending order, and a backward scan would return keys in ascending order. A range scan seek predicate may have a Start condition, an End condition, or both.  Where one is missing, the scan starts (or ends) at one extreme end of the index, depending on the scan direction.  Some examples might help clarify that: the following diagram shows four queries, each of which performs a single seek against a column holding every integer from 1 to 100 inclusive.  The results from each query are shown in the blue columns, and relevant attributes from the Properties window appear on the right: Query 1 specifies that all key_col values less than 5 should be returned in ascending order.  The query plan achieves this by seeking to the start of the index leaf (there is no explicit starting value) and scanning forward until the End condition (key_col < 5) is no longer satisfied (SQL Server knows it can stop looking as soon as it finds a key_col value that isn’t less than 5 because all later index entries are guaranteed to sort higher). Query 2 asks for key_col values greater than 95, in descending order.  SQL Server returns these results by seeking to the end of the index, and scanning backwards (in descending key order) until it comes across a row that isn’t greater than 95.  Sharp-eyed readers may notice that the end-of-scan condition is shown as a Start range value.  This is a bug in the XML show plan which bubbles up to the Properties window – when a backward scan is performed, the roles of the Start and End values are reversed, but the plan does not reflect that.  Oh well. Query 3 looks for key_col values that are greater than or equal to 10, and less than 15, in ascending order.  This time, SQL Server seeks to the first index record that matches the Start condition (key_col >= 10) and then scans forward through the leaf pages until the End condition (key_col < 15) is no longer met. Query 4 performs much the same sort of operation as Query 3, but requests the output in descending order.  Again, we have to mentally reverse the Start and End conditions because of the bug, but otherwise the process is the same as always: SQL Server finds the highest-sorting record that meets the condition ‘key_col < 25’ and scans backward until ‘key_col >= 20’ is no longer true. One final point to note: seek operations always have the Ordered: True attribute.  This means that the operator always produces rows in a sorted order, either ascending or descending depending on how the index was defined, and whether the scan part of the operation is forward or backward.  You cannot rely on this sort order in your queries of course (you must always specify an ORDER BY clause if order is important) but SQL Server can make use of the sort order internally.  In the four queries above, the query optimizer was able to avoid an explicit Sort operator to honour the ORDER BY clause, for example. Multiple Seek Predicates As we saw yesterday, a single index seek plan operator can contain one or more seek predicates.  These seek predicates can either be all singleton seeks or all range scans – SQL Server does not mix them.  For example, you might expect the following query to contain two seek predicates, a singleton seek to find the single record in the unique index where key_col = 10, and a range scan to find the key_col values between 15 and 20: SELECT key_col FROM dbo.Example WHERE key_col = 10 OR key_col BETWEEN 15 AND 20 ORDER BY key_col ASC ; In fact, SQL Server transforms the singleton seek (key_col = 10) to the equivalent range scan, Start:[key_col >= 10], End:[key_col <= 10].  This allows both range scans to be evaluated by a single seek operator.  To be clear, this query results in two range scans: one from 10 to 10, and one from 15 to 20. Final Thoughts That’s it for today – tomorrow we’ll look at monitoring singleton lookups and range scans, and I’ll show you a seek on a heap table. Yes, a seek.  On a heap.  Not an index! If you would like to run the queries in this post for yourself, there’s a script below.  Thanks for reading! IF OBJECT_ID(N'dbo.Example', N'U') IS NOT NULL BEGIN DROP TABLE dbo.Example; END ; -- Test table is a heap -- Non-clustered primary key on 'key_col' CREATE TABLE dbo.Example ( key_col INTEGER NOT NULL, data INTEGER NOT NULL, CONSTRAINT [PK dbo.Example key_col] PRIMARY KEY NONCLUSTERED (key_col) ) ; -- Non-unique non-clustered index on the 'data' column CREATE NONCLUSTERED INDEX [IX dbo.Example data] ON dbo.Example (data) ; -- Add 100 rows INSERT dbo.Example WITH (TABLOCKX) ( key_col, data ) SELECT key_col = V.number, data = V.number FROM master.dbo.spt_values AS V WHERE V.[type] = N'P' AND V.number BETWEEN 1 AND 100 ; -- ================ -- Singleton lookup -- ================ ; -- Single value equality seek in a unique index -- Scan count = 0 when STATISTIS IO is ON -- Check the XML SHOWPLAN SELECT E.key_col FROM dbo.Example AS E WHERE E.key_col = 32 ; -- =========== -- Range Scans -- =========== ; -- Query 1 SELECT E.key_col FROM dbo.Example AS E WHERE E.key_col <= 5 ORDER BY E.key_col ASC ; -- Query 2 SELECT E.key_col FROM dbo.Example AS E WHERE E.key_col > 95 ORDER BY E.key_col DESC ; -- Query 3 SELECT E.key_col FROM dbo.Example AS E WHERE E.key_col >= 10 AND E.key_col < 15 ORDER BY E.key_col ASC ; -- Query 4 SELECT E.key_col FROM dbo.Example AS E WHERE E.key_col >= 20 AND E.key_col < 25 ORDER BY E.key_col DESC ; -- Final query (singleton + range = 2 range scans) SELECT E.key_col FROM dbo.Example AS E WHERE E.key_col = 10 OR E.key_col BETWEEN 15 AND 20 ORDER BY E.key_col ASC ; -- === TIDY UP === DROP TABLE dbo.Example; © 2011 Paul White email: [email protected] twitter: @SQL_Kiwi

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  • HTG Explains: What’s the Difference Between Ubuntu & Linux Mint?

    - by Chris Hoffman
    Ubuntu and Linux Mint are two of the most popular desktop Linux distributions at the moment. If you’re looking to take the dive into Linux – or you’ve already used Ubuntu or Mint – you wonder how they’re different. Linux Mint and Ubuntu are closely related — Mint is based on Ubuntu. Although they were very similar at first, Ubuntu and Linux Mint have become increasingly different Linux distributions with different philosophies over time. How To Customize Your Wallpaper with Google Image Searches, RSS Feeds, and More 47 Keyboard Shortcuts That Work in All Web Browsers How To Hide Passwords in an Encrypted Drive Even the FBI Can’t Get Into

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  • Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It

    - by Chris Hoffman
    Several times a year, Google releases a new version of Android with new features and performance improvements. Unfortunately, most Android devices in the wild will never get the update. New Android users are often disappointed to discover that their shiny new smartphone won’t get any updates – or worse, that it was running old software from the moment they bought it. Image Credit: Johan Larsson on Flickr Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It How To Delete, Move, or Rename Locked Files in Windows HTG Explains: Why Screen Savers Are No Longer Necessary

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  • 10 Great Free Icon Packs To Theme Your Android Phone

    - by Chris Hoffman
    Android allows you to customize your home screen, adding widgets, arranging shortcuts and folders, choosing a background, and even replacing the included launcher entirely. You can install icon packs to theme your app icons, too. Third-party launchers use standard app icons by default, but they don’t have to. You can install icon packs that third-party launchers will use in place of standard app icons. How to Use Icon Packs To use icon packs, you’ll need to use a third-party launcher that supports them, such as Nova, Apex, ADW, Go Launcher, Holo Launcher, or Action Launcher Pro. Once you’re using a third-party launcher, you can install an icon pack and go into your launcher’s settings. You’ll find an option that allows you to choose between the icon packs you’ve installed. Many of these icon packs also include wallpapers, which you can set in the normal way. MIUI 5 Icons This icon pack offers over 1900 free icons that are similar to the icons used by the MIUi ROM developed by China’s Xiaomi Tech. The large list of icons is a big plus — this pack will give the majority of your app icons a very slick, consistent look. DCikonZ Theme DCikonZ is a free icon theme that includes a whopping 4000+ icons with a consistent look. This icon theme stands out not just because it’s huge, but also for offering for going in its own direction and avoiding the super-simple, flat look many icon packs use. Holo Icons Holo Icons replaces many app icons with simple, consistent-looking that match Google’s Holo style. If you’re a fan of Android’s Holo look, give it a try. It even tweaks many of the icons from Google’s own apps to make them look more consistent. Square Icon Pack Square Icon Pack turns your icons into simple squares. Even Google Chrome becomes an orb instead of a square. This makes every icon a consistent size and offers a unique look. The icons here almost look a bit like the small-size tiles available on Windows Phone and Windows 8.1. The free version doesn’t offer as many icons as the paid version, but it does offer icons for many popular apps. Rounded Want rounded icons instead? Try the Rounded icon theme, which offers simple rounded icons. The developer says they’re inspired by the consistently round icons used on Mozilla’s Firefox OS. Crumbled Icon Pack Crumbled Icon Pack applies an effect that makes icons look as if they’r crumbling. Rather than theming individual icons, Crumbled Icon Pack adds an effect to every app icon on your device. This means that all your app icons will be themed and consistent. Dainty Icon Pack Is your Android home screen too colorful? Dainty Icon Pack offers simple, gray-on-white icons for over 1200 apps. It’d be ideal over a simple background. The contrast may be a bit low here with the gray-on-white, but it’s otherwise very slick. Simplex Icons Simplex Icons offers more contrast, with black-on-gray icons. This icon pack could simplify busy home screens, allowing photographic wallpapers to come through. Min Icon Set Min attempts to go as minimal as possible, offering simple white icons for over 570 apps. It would be ideal over a simple wallpaper with app names hidden in your launcher, offering a calming, minimal home screen. For apps it doesn’t recognize, it will enclose part of the app’s icon in a white circle. Elegance Elegance goes in another direction entirely, offering icons that incorporate more details and gradients rather than going for minimalism. Its over 1200 icons offer another good option for people who aren’t into the minimal, flat look. Icon pack designers generally have to create and include their own icons to replace icons associated with specific apps, so you’ll probably find a few of your app icons aren’t replaced with most of these themes. Of course, a standard Android phone without an icon pack doesn’t have consistent icons, either. Even if all the icons in your app drawer aren’t themed, the few app icons you have on your home screen will be if you use widely used apps.     

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  • What to Do When Windows Won’t Boot

    - by Chris Hoffman
    You turn on your computer one day and Windows refuses to boot — what do you do? “Windows won’t boot” is a common symptom with a variety of causes, so you’ll need to perform some troubleshooting. Modern versions of Windows are better at recovering from this sort of thing. Where Windows XP might have stopped in its tracks when faced with this problem, modern versions of Windows will try to automatically run Startup Repair. First Things First Be sure to think about changes you’ve made recently — did you recently install a new hardware driver, connect a new hardware component to your computer, or open your computer’s case and do something? It’s possible the hardware driver is buggy, the new hardware is incompatible, or that you accidentally unplugged something while working inside your computer. The Computer Won’t Power On At All If your computer won’t power on at all, ensure it’s plugged into a power outlet and that the power connector isn’t loose. If it’s a desktop PC, ensure the power switch on the back of its case — on the power supply — is set to the On position. If it still won’t power on at all, it’s possible you disconnected a power cable inside its case. If you haven’t been messing around inside the case, it’s possible the power supply is dead. In this case, you’ll have to get your computer’s hardware fixed or get a new computer. Be sure to check your computer monitor — if your computer seems to power on but your screen stays black, ensure your monitor is powered on and that the cable connecting it to your computer’s case is plugged in securely at both ends. The Computer Powers On And Says No Bootable Device If your computer is powering on but you get a black screen that says something like “no bootable device” or another sort of “disk error” message, your computer can’t seem to boot from the hard drive that Windows was installed on. Enter your computer’s BIOS or UEFI firmware setup screen and check its boot order setting, ensuring that it’s set to boot from its hard drive. If the hard drive doesn’t appear in the list at all, it’s possible your hard drive has failed and can no longer be booted from. In this case, you may want to insert Windows installation or recovery media and run the Startup Repair operation. This will attempt to make Windows bootable again. For example, if something overwrote your Windows drive’s boot sector, this will repair the boot sector. If the recovery environment won’t load or doesn’t see your hard drive, you likely have a hardware problem. Be sure to check your BIOS or UEFI’s boot order first if the recovery environment won’t load. You can also attempt to manually fix Windows boot loader problems using the fixmbr and fixboot commands. Modern versions of Windows should be able to fix this problem for you with the Startup Repair wizard, so you shouldn’t actually have to run these commands yourself. Windows Freezes or Crashes During Boot If Windows seems to start booting but fails partway through, you may be facing either a software or hardware problem. If it’s a software problem, you may be able to fix it by performing a Startup Repair operation. If you can’t do this from the boot menu, insert a Windows installation disc or recovery disk and use the startup repair tool from there. If this doesn’t help at all, you may want to reinstall Windows or perform a Refresh or Reset on Windows 8. If the computer encounters errors while attempting to perform startup repair or reinstall Windows, or the reinstall process works properly and you encounter the same errors afterwards, you likely have a hardware problem. Windows Starts and Blue Screens or Freezes If Windows crashes or blue-screens on you every time it boots, you may be facing a hardware or software problem. For example, malware or a buggy driver may be loading at boot and causing the crash, or your computer’s hardware may be malfunctioning. To test this, boot your Windows computer in safe mode. In safe mode, Windows won’t load typical hardware drivers or any software that starts automatically at startup. If the computer is stable in safe mode, try uninstalling any recently installed hardware drivers, performing a system restore, and scanning for malware. If you’re lucky, one of these steps may fix your software problem and allow you to boot Windows normally. If your problem isn’t fixed, try reinstalling Windows or performing a Refresh or Reset on Windows 8. This will reset your computer back to its clean, factory-default state. If you’re still experiencing crashes, your computer likely has a hardware problem. Recover Files When Windows Won’t Boot If you have important files that will be lost and want to back them up before reinstalling Windows, you can use a Windows installer disc or Linux live media to recover the files. These run entirely from a CD, DVD, or USB drive and allow you to copy your files to another external media, such as another USB stick or an external hard drive. If you’re incapable of booting a Windows installer disc or Linux live CD, you may need to go into your BIOS or UEFI and change the boot order setting. If even this doesn’t work — or if you can boot from the devices and your computer freezes or you can’t access your hard drive — you likely have a hardware problem. You can try pulling the computer’s hard drive, inserting it into another computer, and recovering your files that way. Following these steps should fix the vast majority of Windows boot issues — at least the ones that are actually fixable. The dark cloud that always hangs over such issues is the possibility that the hard drive or another component in the computer may be failing. Image Credit: Karl-Ludwig G. Poggemann on Flickr, Tzuhsun Hsu on Flickr     

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  • How to Configure Ubuntu’s Built-In Firewall

    - by Chris Hoffman
    Ubuntu includes its own firewall, known as ufw – short for “uncomplicated firewall.” Ufw is an easier-to-use frontend for the standard Linux iptables commands. You can even control ufw from a graphical interface. Ubuntu’s firewall is designed as an easy way to perform basic firewall tasks without learning iptables. It doesn’t offer all the power of the standard iptables commands, but it’s less complex. HTG Explains: Why Linux Doesn’t Need Defragmenting How to Convert News Feeds to Ebooks with Calibre How To Customize Your Wallpaper with Google Image Searches, RSS Feeds, and More

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  • HTG Explains: Why is Printer Ink So Expensive?

    - by Chris Hoffman
    Printer ink is expensive, more expensive per drop than fine champagne or even human blood. If you haven’t gone paperless, you’ll notice that you’re paying a lot for new ink cartridges — more than seems reasonable. Purchasing the cheapest inkjet printer and buying official ink cartridge replacements is the most expensive thing you can do. There are ways to save money on ink if you must continue to print documents. Cheap Printers, Expensive Ink Ink jet printers are often very cheap. That’s because they’re sold at cost, or even at a loss — the manufacturer either makes no profit from the printer itself or loses money. The manufacturer will make most of its money from the printer cartridges you buy later. Even if the company does make a bit of money from each printer sold, it makes a much larger profit margin on ink. Rather than selling you a printer that may be rather expensive, they want to sell you a cheap printer and make money on an ongoing basis by providing expensive printer ink. It’s been compared to the razor model — sell a razor cheaply and mark up the razor blades. Rather than making a one-time profit on the razor, you’ll make continuing profit as the customer keeps buying razor blade replacements — or ink, in this case. Many printer manufacturers go out of their way to make it difficult for you to use unofficial ink cartridges, building microchips into their official ink cartridges. If you use an unofficial cartridge or refill an official cartridge, the printer may refuse to use it. Lexmark once argued in court that unofficial microchips that enable third-party ink cartridges would violate their copyright and Lexmark has argued that creating an unofficial microchip to bypass this restriction on third-party ink would violate Lexmark’s copyright and be illegal under the US DMCA. Luckily, they lost this argument. What Printer Companies Say Printer companies have put forth their own arguments in the past, attempting to justify the high cost of official ink cartridges and microchips that block any competition. In a Computer World story from 2010, HP argued that they spend a billion dollars each year on “ink research and development.” They point out that printer ink “must be formulated to withstand heating to 300 degrees, vaporization, and being squirted at 30 miles per hour, at a rate of 36,000 drops per second, through a nozzle one third the size of a human hair. After all that it must dry almost instantly on the paper.” They also argue that printers have become more efficient and use less ink to print, while third-party cartridges are less reliable. Companies that use microchips in their ink cartridges argue that only the microchip has the ability to enforce an expiration date, preventing consumers from using old ink cartridges. There’s something to all these arguments, sure — but they don’t seem to justify the sky-high cost of printer ink or the restriction on using third-party or refilled cartridges. Saving Money on Printing Ultimately, the price of something is what people are willing to pay and printer companies have found that most consumers are willing to pay this much for ink cartridge replacements. Try not to fall for it: Don’t buy the cheapest inkjet printer. Consider your needs when buying a printer and do some research. You’ll save more money in the long run. Consider these basic tips to save money on printing: Buy Refilled Cartridges: Refilled cartridges from third parties are generally much cheaper. Printer companies warn us away from these, but they often work very well. Refill Your Own Cartridges: You can get do-it-yourself kits for refilling your own printer ink cartridges, but this can be messy. Your printer may refuse to accept a refilled cartridge if the cartridge contains a microchip. Switch to a Laser Printer: Laser printers use toner, not ink cartridges. If you print a lot of black and white documents, a laser printer can be cheaper. Buy XL Cartridges: If you are buying official printer ink cartridges, spend more money each time. The cheapest ink cartridges won’t contain much ink at all, while larger “XL” ink cartridges will contain much more ink for only a bit more money. It’s often cheaper to buy in bulk. Avoid Printers With Tri-Color Ink Cartridges: If you’re printing color documents, you’ll want to get a printer that uses separate ink cartridges for all its colors. For example, let’s say your printer has a “Color” cartridge that contains blue, green, and red ink. If you print a lot of blue documents and use up all your blue ink, the Color cartridge will refuse to function — now all you can do is throw away your cartridge and buy a new one, even if the green and red ink chambers are full. If you had a printer with separate color cartridges, you’d just have to replace the blue cartridge. If you’ll be buying official ink cartridges, be sure to compare the cost of cartridges when buying a printer. The cheapest printer may be more expensive in the long run. Of course, you’ll save the most money if you stop printing entirely and go paperless, keeping digital copies of your documents instead of paper ones. Image Credit: Cliva Darra on Flickr     

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  • Hello Operator, My Switch Is Bored

    - by Paul White
    This is a post for T-SQL Tuesday #43 hosted by my good friend Rob Farley. The topic this month is Plan Operators. I haven’t taken part in T-SQL Tuesday before, but I do like to write about execution plans, so this seemed like a good time to start. This post is in two parts. The first part is primarily an excuse to use a pretty bad play on words in the title of this blog post (if you’re too young to know what a telephone operator or a switchboard is, I hate you). The second part of the post looks at an invisible query plan operator (so to speak). 1. My Switch Is Bored Allow me to present the rare and interesting execution plan operator, Switch: Books Online has this to say about Switch: Following that description, I had a go at producing a Fast Forward Cursor plan that used the TOP operator, but had no luck. That may be due to my lack of skill with cursors, I’m not too sure. The only application of Switch in SQL Server 2012 that I am familiar with requires a local partitioned view: CREATE TABLE dbo.T1 (c1 int NOT NULL CHECK (c1 BETWEEN 00 AND 24)); CREATE TABLE dbo.T2 (c1 int NOT NULL CHECK (c1 BETWEEN 25 AND 49)); CREATE TABLE dbo.T3 (c1 int NOT NULL CHECK (c1 BETWEEN 50 AND 74)); CREATE TABLE dbo.T4 (c1 int NOT NULL CHECK (c1 BETWEEN 75 AND 99)); GO CREATE VIEW V1 AS SELECT c1 FROM dbo.T1 UNION ALL SELECT c1 FROM dbo.T2 UNION ALL SELECT c1 FROM dbo.T3 UNION ALL SELECT c1 FROM dbo.T4; Not only that, but it needs an updatable local partitioned view. We’ll need some primary keys to meet that requirement: ALTER TABLE dbo.T1 ADD CONSTRAINT PK_T1 PRIMARY KEY (c1);   ALTER TABLE dbo.T2 ADD CONSTRAINT PK_T2 PRIMARY KEY (c1);   ALTER TABLE dbo.T3 ADD CONSTRAINT PK_T3 PRIMARY KEY (c1);   ALTER TABLE dbo.T4 ADD CONSTRAINT PK_T4 PRIMARY KEY (c1); We also need an INSERT statement that references the view. Even more specifically, to see a Switch operator, we need to perform a single-row insert (multi-row inserts use a different plan shape): INSERT dbo.V1 (c1) VALUES (1); And now…the execution plan: The Constant Scan manufactures a single row with no columns. The Compute Scalar works out which partition of the view the new value should go in. The Assert checks that the computed partition number is not null (if it is, an error is returned). The Nested Loops Join executes exactly once, with the partition id as an outer reference (correlated parameter). The Switch operator checks the value of the parameter and executes the corresponding input only. If the partition id is 0, the uppermost Clustered Index Insert is executed, adding a row to table T1. If the partition id is 1, the next lower Clustered Index Insert is executed, adding a row to table T2…and so on. In case you were wondering, here’s a query and execution plan for a multi-row insert to the view: INSERT dbo.V1 (c1) VALUES (1), (2); Yuck! An Eager Table Spool and four Filters! I prefer the Switch plan. My guess is that almost all the old strategies that used a Switch operator have been replaced over time, using things like a regular Concatenation Union All combined with Start-Up Filters on its inputs. Other new (relative to the Switch operator) features like table partitioning have specific execution plan support that doesn’t need the Switch operator either. This feels like a bit of a shame, but perhaps it is just nostalgia on my part, it’s hard to know. Please do let me know if you encounter a query that can still use the Switch operator in 2012 – it must be very bored if this is the only possible modern usage! 2. Invisible Plan Operators The second part of this post uses an example based on a question Dave Ballantyne asked using the SQL Sentry Plan Explorer plan upload facility. If you haven’t tried that yet, make sure you’re on the latest version of the (free) Plan Explorer software, and then click the Post to SQLPerformance.com button. That will create a site question with the query plan attached (which can be anonymized if the plan contains sensitive information). Aaron Bertrand and I keep a close eye on questions there, so if you have ever wanted to ask a query plan question of either of us, that’s a good way to do it. The problem The issue I want to talk about revolves around a query issued against a calendar table. The script below creates a simplified version and adds 100 years of per-day information to it: USE tempdb; GO CREATE TABLE dbo.Calendar ( dt date NOT NULL, isWeekday bit NOT NULL, theYear smallint NOT NULL,   CONSTRAINT PK__dbo_Calendar_dt PRIMARY KEY CLUSTERED (dt) ); GO -- Monday is the first day of the week for me SET DATEFIRST 1;   -- Add 100 years of data INSERT dbo.Calendar WITH (TABLOCKX) (dt, isWeekday, theYear) SELECT CA.dt, isWeekday = CASE WHEN DATEPART(WEEKDAY, CA.dt) IN (6, 7) THEN 0 ELSE 1 END, theYear = YEAR(CA.dt) FROM Sandpit.dbo.Numbers AS N CROSS APPLY ( VALUES (DATEADD(DAY, N.n - 1, CONVERT(date, '01 Jan 2000', 113))) ) AS CA (dt) WHERE N.n BETWEEN 1 AND 36525; The following query counts the number of weekend days in 2013: SELECT Days = COUNT_BIG(*) FROM dbo.Calendar AS C WHERE theYear = 2013 AND isWeekday = 0; It returns the correct result (104) using the following execution plan: The query optimizer has managed to estimate the number of rows returned from the table exactly, based purely on the default statistics created separately on the two columns referenced in the query’s WHERE clause. (Well, almost exactly, the unrounded estimate is 104.289 rows.) There is already an invisible operator in this query plan – a Filter operator used to apply the WHERE clause predicates. We can see it by re-running the query with the enormously useful (but undocumented) trace flag 9130 enabled: Now we can see the full picture. The whole table is scanned, returning all 36,525 rows, before the Filter narrows that down to just the 104 we want. Without the trace flag, the Filter is incorporated in the Clustered Index Scan as a residual predicate. It is a little bit more efficient than using a separate operator, but residual predicates are still something you will want to avoid where possible. The estimates are still spot on though: Anyway, looking to improve the performance of this query, Dave added the following filtered index to the Calendar table: CREATE NONCLUSTERED INDEX Weekends ON dbo.Calendar(theYear) WHERE isWeekday = 0; The original query now produces a much more efficient plan: Unfortunately, the estimated number of rows produced by the seek is now wrong (365 instead of 104): What’s going on? The estimate was spot on before we added the index! Explanation You might want to grab a coffee for this bit. Using another trace flag or two (8606 and 8612) we can see that the cardinality estimates were exactly right initially: The highlighted information shows the initial cardinality estimates for the base table (36,525 rows), the result of applying the two relational selects in our WHERE clause (104 rows), and after performing the COUNT_BIG(*) group by aggregate (1 row). All of these are correct, but that was before cost-based optimization got involved :) Cost-based optimization When cost-based optimization starts up, the logical tree above is copied into a structure (the ‘memo’) that has one group per logical operation (roughly speaking). The logical read of the base table (LogOp_Get) ends up in group 7; the two predicates (LogOp_Select) end up in group 8 (with the details of the selections in subgroups 0-6). These two groups still have the correct cardinalities as trace flag 8608 output (initial memo contents) shows: During cost-based optimization, a rule called SelToIdxStrategy runs on group 8. It’s job is to match logical selections to indexable expressions (SARGs). It successfully matches the selections (theYear = 2013, is Weekday = 0) to the filtered index, and writes a new alternative into the memo structure. The new alternative is entered into group 8 as option 1 (option 0 was the original LogOp_Select): The new alternative is to do nothing (PhyOp_NOP = no operation), but to instead follow the new logical instructions listed below the NOP. The LogOp_GetIdx (full read of an index) goes into group 21, and the LogOp_SelectIdx (selection on an index) is placed in group 22, operating on the result of group 21. The definition of the comparison ‘the Year = 2013’ (ScaOp_Comp downwards) was already present in the memo starting at group 2, so no new memo groups are created for that. New Cardinality Estimates The new memo groups require two new cardinality estimates to be derived. First, LogOp_Idx (full read of the index) gets a predicted cardinality of 10,436. This number comes from the filtered index statistics: DBCC SHOW_STATISTICS (Calendar, Weekends) WITH STAT_HEADER; The second new cardinality derivation is for the LogOp_SelectIdx applying the predicate (theYear = 2013). To get a number for this, the cardinality estimator uses statistics for the column ‘theYear’, producing an estimate of 365 rows (there are 365 days in 2013!): DBCC SHOW_STATISTICS (Calendar, theYear) WITH HISTOGRAM; This is where the mistake happens. Cardinality estimation should have used the filtered index statistics here, to get an estimate of 104 rows: DBCC SHOW_STATISTICS (Calendar, Weekends) WITH HISTOGRAM; Unfortunately, the logic has lost sight of the link between the read of the filtered index (LogOp_GetIdx) in group 22, and the selection on that index (LogOp_SelectIdx) that it is deriving a cardinality estimate for, in group 21. The correct cardinality estimate (104 rows) is still present in the memo, attached to group 8, but that group now has a PhyOp_NOP implementation. Skipping over the rest of cost-based optimization (in a belated attempt at brevity) we can see the optimizer’s final output using trace flag 8607: This output shows the (incorrect, but understandable) 365 row estimate for the index range operation, and the correct 104 estimate still attached to its PhyOp_NOP. This tree still has to go through a few post-optimizer rewrites and ‘copy out’ from the memo structure into a tree suitable for the execution engine. One step in this process removes PhyOp_NOP, discarding its 104-row cardinality estimate as it does so. To finish this section on a more positive note, consider what happens if we add an OVER clause to the query aggregate. This isn’t intended to be a ‘fix’ of any sort, I just want to show you that the 104 estimate can survive and be used if later cardinality estimation needs it: SELECT Days = COUNT_BIG(*) OVER () FROM dbo.Calendar AS C WHERE theYear = 2013 AND isWeekday = 0; The estimated execution plan is: Note the 365 estimate at the Index Seek, but the 104 lives again at the Segment! We can imagine the lost predicate ‘isWeekday = 0’ as sitting between the seek and the segment in an invisible Filter operator that drops the estimate from 365 to 104. Even though the NOP group is removed after optimization (so we don’t see it in the execution plan) bear in mind that all cost-based choices were made with the 104-row memo group present, so although things look a bit odd, it shouldn’t affect the optimizer’s plan selection. I should also mention that we can work around the estimation issue by including the index’s filtering columns in the index key: CREATE NONCLUSTERED INDEX Weekends ON dbo.Calendar(theYear, isWeekday) WHERE isWeekday = 0 WITH (DROP_EXISTING = ON); There are some downsides to doing this, including that changes to the isWeekday column may now require Halloween Protection, but that is unlikely to be a big problem for a static calendar table ;)  With the updated index in place, the original query produces an execution plan with the correct cardinality estimation showing at the Index Seek: That’s all for today, remember to let me know about any Switch plans you come across on a modern instance of SQL Server! Finally, here are some other posts of mine that cover other plan operators: Segment and Sequence Project Common Subexpression Spools Why Plan Operators Run Backwards Row Goals and the Top Operator Hash Match Flow Distinct Top N Sort Index Spools and Page Splits Singleton and Range Seeks Bitmaps Hash Join Performance Compute Scalar © 2013 Paul White – All Rights Reserved Twitter: @SQL_Kiwi

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  • The Beginner’s Guide To Tabbed Browsing

    - by Chris Hoffman
    Tabs allow you to open multiple web pages in a single browser window without cluttering your desktop. Mastering tabbed browsing can speed up your browsing experience and make multiple web pages easier to manage. Tabbed browsing was once the domain of geeks using alternative browsers, but every popular browser now supports tabbed browsing – even mobile browsers on smartphones and tablets. This article is intended for beginners. If you know someone that doesn’t fully understand tabbed browsing and how awesome it is, feel free to send it to them! How Hackers Can Disguise Malicious Programs With Fake File Extensions Can Dust Actually Damage My Computer? What To Do If You Get a Virus on Your Computer

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  • Beginner Geek: How To Change the Boot Order in Your Computer’s BIOS

    - by Chris Hoffman
    The boot order in your computer’s BIOS controls which device it loads the operating system from. Modify your boot order to force your computer to boot from a USB drive, CD or DVD drive, or another hard drive. You may need to change this setting when booting from another device, whether you’re running an operating system from a live USB drive or installing a new operating system from a disc. Note: This process will look different on each computer. The instructions here will guide you through the process, but the screenshots won’t look exactly the same. How To Use USB Drives With the Nexus 7 and Other Android Devices Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It

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  • 7 Ways Modern Windows 8 Apps Are Different From Windows Desktop Apps

    - by Chris Hoffman
    Windows 8 apps – originally known as Metro-style apps and now known as Windows 8 style, Modern UI style, or Windows Store style apps, depending on which Microsoft employee you ask — are very different from traditional desktop apps. The Modern interface isn’t just a fresh coat of paint. The new Windows Runtime, or WinRT, application architecture (not to be confused with Windows RT) is very different from the Windows desktop we’re used to. How To Delete, Move, or Rename Locked Files in Windows HTG Explains: Why Screen Savers Are No Longer Necessary 6 Ways Windows 8 Is More Secure Than Windows 7

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  • How to Connect Your Android to Your PC’s Internet Connection Over USB

    - by Chris Hoffman
    People often “tether” their computers to their smartphones, sending their computer’s network traffic over the device’s cellular data connection. “Reverse tethering” is the opposite – tethering your Android smartphone or tablet to your PC to use your PC’s Internet connection. This method requires a rooted Android and a Windows PC, but it’s very easy to use. If your computer has Wi-Fi, it may be easier to create a Wi-Fi hotspot using a utility like Connectify instead. How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It? HTG Explains: What Is Windows RT and What Does It Mean To Me?

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  • HTG Explains: Are You Using IPv6 Yet? Should You Even Care?

    - by Chris Hoffman
    IPv6 is extremely important for the long-term health of the Internet. But is your Internet service provider providing IPv6 connectivity yet? Does your home network support it? Should you even care if you’re using IPv6 yet? Switching from IPv4 to IPv6 will give the Internet a much larger pool of IP addresses. It should also allow every device to have its own public IP address, rather than be hidden behind a NAT router. IPv6 is Important Long-Term IPv6 is very important for the long-term health of the Internet. There are only about 3.7 billion public IPv4 addresses. This may sound like a lot, but it isn’t even one IP address for each person on the planet. Considering people have more and more Internet-connected devices — everything from light bulbs to thermostats are starting to become network-connected — the lack of IP addresses is already proving to be a serious problem. This may not affect those of us in well-off developed countries just yet, but developing countries are already running out of IPv4 addresses. So, if you work at an Internet service provider, manage Internet-connected servers, or develop software or hardware — yes, you should care about IPv6! You should be deploying it and ensuring your software and hardware works properly with it. It’s important to prepare for the future before the current IPv4 situation becomes completely unworkable. But, if you’re just typical user or even a typical geek with a home Internet connection and a home network, should you really care about your home network just yet? Probably not. What You Need to Use IPv6 To use IPv6, you’ll need three things: An IPv6-Compatible Operating System: Your operating system’s software must be capable of using IPv6. All modern desktop operating systems should be compatible — Windows Vista and newer versions of Windows, as well as modern versions of Mac OS X and Linux. Windows XP doesn’t have IPv6 support installed by default, but you shouldn’t be using Windows XP anymore, anyway. A Router With IPv6 Support: Many — maybe even most — consumer routers in the wild don’t support IPv6. Check your router’s specifications details to see if it supports IPv6 if you’re curious. If you’re going to buy a new router, you’ll probably want to get one with IPv6 support to future-proof yourself. If you don’t have an IPv6-enabled router yet, you don’t need to buy a new one just to get it. An ISP With IPv6 Enabled:  Your Internet service provider must also have IPv6 set up on their end. Even if you have modern software and hardware on your end, your ISP has to provide an IPv6 connection for you to use it. IPv6 is rolling out steadily, but slowly — there’s a good chance your ISP hasn’t enabled it for you yet. How to Tell If You’re Using IPv6 The easiest way to tell if you have IPv6 connectivity is to visit a website like testmyipv6.com. This website allows you to connect to it in different ways — click the links near the top to see if you can connect to the website via different types of connections. If you can’t connect via IPv6, it’s either because your operating system is too old (unlikely), your router doesn’t support IPv6 (very possible), or because your ISP hasn’t enabled it for you yet (very likely). Now What? If you can connect to the test website above via IPv6, congratulations! Everything is working as it should. Your ISP is doing a good job of rolling out IPv6 rather than dragging its feet. There’s a good chance you won’t have IPv6 working properly, however. So what should you do about this — should you head to Amazon and buy a new IPv6-enabled router or switch to an ISP that offers IPv6? Should you use a “tunnel broker,” as the test site recommends, to tunnel into IPv6 via your IPv4 connection? Well, probably not. Typical users shouldn’t have to worry about this yet. Connecting to the Internet via IPv6 shouldn’t be perceptibly faster, for example. It’s important for operating system vendors, hardware companies, and Internet service providers to prepare for the future and get IPv6 working, but you don’t need to worry about this on your home network. IPv6 is all about future-proofing. You shouldn’t be racing to implement this at home yet or worrying about it too much — but, when you need to buy a new router, try to buy one that supports IPv6. Image Credit: Adobe of Chaos on Flickr, hisperati on Flickr, Vox Efx on Flickr     

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  • How to Find Your Computer’s Private & Public IP Addresses

    - by Chris Hoffman
    An IP address (or Internet Protocol address) identifies each networked computer and device on a network. When computers communicate with each other on the Internet or a local network, they send information to each other’s IP addresses. Your computer likely has public and private IP addresses. You’ll need the IP address if you’re hosting server software – the client computers will need your computer’s IP address to connect to it. How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It? HTG Explains: What Is Windows RT and What Does It Mean To Me?

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  • Windows 8.1 Will Start Encrypting Hard Drives By Default: Everything You Need to Know

    - by Chris Hoffman
    Windows 8.1 will automatically encrypt the storage on modern Windows PCs. This will help protect your files in case someone steals your laptop and tries to get at them, but it has important ramifications for data recovery. Previously, “BitLocker” was available on Professional and Enterprise editions of Windows, while “Device Encryption” was available on Windows RT and Windows Phone. Device encryption is included with all editions of Windows 8.1 — and it’s on by default. When Your Hard Drive Will Be Encrypted Windows 8.1 includes “Pervasive Device Encryption.” This works a bit differently from the standard BitLocker feature that has been included in Professional, Enterprise, and Ultimate editions of Windows for the past few versions. Before Windows 8.1 automatically enables Device Encryption, the following must be true: The Windows device “must support connected standby and meet the Windows Hardware Certification Kit (HCK) requirements for TPM and SecureBoot on ConnectedStandby systems.”  (Source) Older Windows PCs won’t support this feature, while new Windows 8.1 devices you pick up will have this feature enabled by default. When Windows 8.1 installs cleanly and the computer is prepared, device encryption is “initialized” on the system drive and other internal drives. Windows uses a clear key at this point, which is removed later when the recovery key is successfully backed up. The PC’s user must log in with a Microsoft account with administrator privileges or join the PC to a domain. If a Microsoft account is used, a recovery key will be backed up to Microsoft’s servers and encryption will be enabled. If a domain account is used, a recovery key will be backed up to Active Directory Domain Services and encryption will be enabled. If you have an older Windows computer that you’ve upgraded to Windows 8.1, it may not support Device Encryption. If you log in with a local user account, Device Encryption won’t be enabled. If you upgrade your Windows 8 device to Windows 8.1, you’ll need to enable device encryption, as it’s off by default when upgrading. Recovering An Encrypted Hard Drive Device encryption means that a thief can’t just pick up your laptop, insert a Linux live CD or Windows installer disc, and boot the alternate operating system to view your files without knowing your Windows password. It means that no one can just pull the hard drive from your device, connect the hard drive to another computer, and view the files. We’ve previously explained that your Windows password doesn’t actually secure your files. With Windows 8.1, average Windows users will finally be protected with encryption by default. However, there’s a problem — if you forget your password and are unable to log in, you’d also be unable to recover your files. This is likely why encryption is only enabled when a user logs in with a Microsoft account (or connects to a domain). Microsoft holds a recovery key, so you can gain access to your files by going through a recovery process. As long as you’re able to authenticate using your Microsoft account credentials — for example, by receiving an SMS message on the cell phone number connected to your Microsoft account — you’ll be able to recover your encrypted data. With Windows 8.1, it’s more important than ever to configure your Microsoft account’s security settings and recovery methods so you’ll be able to recover your files if you ever get locked out of your Microsoft account. Microsoft does hold the recovery key and would be capable of providing it to law enforcement if it was requested, which is certainly a legitimate concern in the age of PRISM. However, this encryption still provides protection from thieves picking up your hard drive and digging through your personal or business files. If you’re worried about a government or a determined thief who’s capable of gaining access to your Microsoft account, you’ll want to encrypt your hard drive with software that doesn’t upload a copy of your recovery key to the Internet, such as TrueCrypt. How to Disable Device Encryption There should be no real reason to disable device encryption. If nothing else, it’s a useful feature that will hopefully protect sensitive data in the real world where people — and even businesses — don’t enable encryption on their own. As encryption is only enabled on devices with the appropriate hardware and will be enabled by default, Microsoft has hopefully ensured that users won’t see noticeable slow-downs in performance. Encryption adds some overhead, but the overhead can hopefully be handled by dedicated hardware. If you’d like to enable a different encryption solution or just disable encryption entirely, you can control this yourself. To do so, open the PC settings app — swipe in from the right edge of the screen or press Windows Key + C, click the Settings icon, and select Change PC settings. Navigate to PC and devices -> PC info. At the bottom of the PC info pane, you’ll see a Device Encryption section. Select Turn Off if you want to disable device encryption, or select Turn On if you want to enable it — users upgrading from Windows 8 will have to enable it manually in this way. Note that Device Encryption can’t be disabled on Windows RT devices, such as Microsoft’s Surface RT and Surface 2. If you don’t see the Device Encryption section in this window, you’re likely using an older device that doesn’t meet the requirements and thus doesn’t support Device Encryption. For example, our Windows 8.1 virtual machine doesn’t offer Device Encryption configuration options. This is the new normal for Windows PCs, tablets, and devices in general. Where files on typical PCs were once ripe for easy access by thieves, Windows PCs are now encrypted by default and recovery keys are sent to Microsoft’s servers for safe keeping. This last part may be a bit creepy, but it’s easy to imagine average users forgetting their passwords — they’d be very upset if they lost all their files because they had to reset their passwords. It’s also an improvement over Windows PCs being completely unprotected by default.     

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  • HTG Explains: How Private Browsing Works and Why It Doesn’t Offer Complete Privacy

    - by Chris Hoffman
    Private Browsing, InPrivate Browsing, Incognito Mode – it has a lot of names, but it’s the same basic feature in every browser. Private browsing offers some improved privacy, but it’s not a silver bullet that makes you completely anonymous online. Private Browsing mode changes the way your browser behaves, whether you’re using Mozilla Firefox, Google Chrome, Internet Explorer, Apple Safari, Opera or any other browser – but it doesn’t change the way anything else behaves. How to Banish Duplicate Photos with VisiPic How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It?

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  • HTG Explains: Do Non-Windows Platforms Like Mac, Android, iOS, and Linux Get Viruses?

    - by Chris Hoffman
    Viruses and other types of malware seem largely confined to Windows in the real world. Even on a Windows 8 PC, you can still get infected with malware. But how vulnerable are other operating systems to malware? When we say “viruses,” we’re actually talking about malware in general. There’s more to malware than just viruses, although the word virus is often used to talk about malware in general. Why Are All the Viruses For Windows? Not all of the malware out there is for Windows, but most of it is. We’ve tried to cover why Windows has the most viruses in the past. Windows’ popularity is definitely a big factor, but there are other reasons, too. Historically, Windows was never designed for security in the way that UNIX-like platforms were — and every popular operating system that’s not Windows is based on UNIX. Windows also has a culture of installing software by searching the web and downloading it from websites, whereas other platforms have app stores and Linux has centralized software installation from a secure source in the form of its package managers. Do Macs Get Viruses? The vast majority of malware is designed for Windows systems and Macs don’t get Windows malware. While Mac malware is much more rare, Macs are definitely not immune to malware. They can be infected by malware written specifically for Macs, and such malware does exist. At one point, over 650,000 Macs were infected with the Flashback Trojan. [Source] It infected Macs through the Java browser plugin, which is a security nightmare on every platform. Macs no longer include Java by default. Apple also has locked down Macs in other ways. Three things in particular help: Mac App Store: Rather than getting desktop programs from the web and possibly downloading malware, as inexperienced users might on Windows, they can get their applications from a secure place. It’s similar to a smartphone app store or even a Linux package manager. Gatekeeper: Current releases of Mac OS X use Gatekeeper, which only allows programs to run if they’re signed by an approved developer or if they’re from the Mac App Store. This can be disabled by geeks who need to run unsigned software, but it acts as additional protection for typical users. XProtect: Macs also have a built-in technology known as XProtect, or File Quarantine. This feature acts as a blacklist, preventing known-malicious programs from running. It functions similarly to Windows antivirus programs, but works in the background and checks applications you download. Mac malware isn’t coming out nearly as quick as Windows malware, so it’s easier for Apple to keep up. Macs are certainly not immune to all malware, and someone going out of their way to download pirated applications and disable security features may find themselves infected. But Macs are much less at risk of malware in the real world. Android is Vulnerable to Malware, Right? Android malware does exist and companies that produce Android security software would love to sell you their Android antivirus apps. But that isn’t the full picture. By default, Android devices are configured to only install apps from Google Play. They also benefit from antimalware scanning — Google Play itself scans apps for malware. You could disable this protection and go outside Google Play, getting apps from elsewhere (“sideloading”). Google will still help you if you do this, asking if you want to scan your sideloaded apps for malware when you try to install them. In China, where many, many Android devices are in use, there is no Google Play Store. Chinese Android users don’t benefit from Google’s antimalware scanning and have to get their apps from third-party app stores, which may contain infected copies of apps. The majority of Android malware comes from outside Google Play. The scary malware statistics you see primarily include users who get apps from outside Google Play, whether it’s pirating infected apps or acquiring them from untrustworthy app stores. As long as you get your apps from Google Play — or even another secure source, like the Amazon App Store — your Android phone or tablet should be secure. What About iPads and iPhones? Apple’s iOS operating system, used on its iPads, iPhones, and iPod Touches, is more locked down than even Macs and Android devices. iPad and iPhone users are forced to get their apps from Apple’s App Store. Apple is more demanding of developers than Google is — while anyone can upload an app to Google Play and have it available instantly while Google does some automated scanning, getting an app onto Apple’s App Store involves a manual review of that app by an Apple employee. The locked-down environment makes it much more difficult for malware to exist. Even if a malicious application could be installed, it wouldn’t be able to monitor what you typed into your browser and capture your online-banking information without exploiting a deeper system vulnerability. Of course, iOS devices aren’t perfect either. Researchers have proven it’s possible to create malicious apps and sneak them past the app store review process. [Source] However, if a malicious app was discovered, Apple could pull it from the store and immediately uninstall it from all devices. Google and Microsoft have this same ability with Android’s Google Play and Windows Store for new Windows 8-style apps. Does Linux Get Viruses? Malware authors don’t tend to target Linux desktops, as so few average users use them. Linux desktop users are more likely to be geeks that won’t fall for obvious tricks. As with Macs, Linux users get most of their programs from a single place — the package manager — rather than downloading them from websites. Linux also can’t run Windows software natively, so Windows viruses just can’t run. Linux desktop malware is extremely rare, but it does exist. The recent “Hand of Thief” Trojan supports a variety of Linux distributions and desktop environments, running in the background and stealing online banking information. It doesn’t have a good way if infecting Linux systems, though — you’d have to download it from a website or receive it as an email attachment and run the Trojan. [Source] This just confirms how important it is to only run trusted software on any platform, even supposedly secure ones. What About Chromebooks? Chromebooks are locked down laptops that only run the Chrome web browser and some bits around it. We’re not really aware of any form of Chrome OS malware. A Chromebook’s sandbox helps protect it against malware, but it also helps that Chromebooks aren’t very common yet. It would still be possible to infect a Chromebook, if only by tricking a user into installing a malicious browser extension from outside the Chrome web store. The malicious browser extension could run in the background, steal your passwords and online banking credentials, and send it over the web. Such malware could even run on Windows, Mac, and Linux versions of Chrome, but it would appear in the Extensions list, would require the appropriate permissions, and you’d have to agree to install it manually. And Windows RT? Microsoft’s Windows RT only runs desktop programs written by Microsoft. Users can only install “Windows 8-style apps” from the Windows Store. This means that Windows RT devices are as locked down as an iPad — an attacker would have to get a malicious app into the store and trick users into installing it or possibly find a security vulnerability that allowed them to bypass the protection. Malware is definitely at its worst on Windows. This would probably be true even if Windows had a shining security record and a history of being as secure as other operating systems, but you can definitely avoid a lot of malware just by not using Windows. Of course, no platform is a perfect malware-free environment. You should exercise some basic precautions everywhere. Even if malware was eliminated, we’d have to deal with social-engineering attacks like phishing emails asking for credit card numbers. Image Credit: stuartpilbrow on Flickr, Kansir on Flickr     

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  • HTG Explains: What Does “Bricking” a Device Mean?

    - by Chris Hoffman
    When someone breaks a device and turns it into an expensive brick, people say they “bricked” it. We’ll cover exactly what causes bricking and why, how you can avoid it, and what to do if you have a bricked device. Bear in mind that many people use the term “bricking” incorrectly and refer to a device that isn’t working properly as “bricked.” if you can easily recover the device through a software process, it’s technically not “bricked.” Image Credit: Esparta Palma on Flickr HTG Explains: What is the Windows Page File and Should You Disable It? How To Get a Better Wireless Signal and Reduce Wireless Network Interference How To Troubleshoot Internet Connection Problems

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