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• Live chat solutions

  - by Lèse majesté

  What good live chat/live help solutions are available (preferably for use on a site hosted on a LAMP stack and free)? I'm looking for a way to allow our sales and customer service reps to talk directly with visitors to our site. I've looked at phpopenchat, but it looks very unpolished. The only other free live chat app I've come across looked egregious. The aesthetics and UI design alone made me shudder to think what the underlying code might look like. This isn't a critical feature, and it wouldn't be hard to code up myself, so I'm not really looking for commercial software or paid services (unless there's a really compelling reason to use them). I'm just wondering if any other webmasters have come across a satisfactory free/open source solution for providing live customer support on their website. As a side note, live voice chat would also be an option, but it has to be be designed (or customizable) for customer support rather than a public chatroom. Edit: Looking at the responses, it looks like there probably aren't going to be many free solutions for this type of business-oriented chat solution, so feel free to post answers even if they are commercial solutions as long as they're a good value. Also feel free to post any alternate live support solutions (such as the Skype recommendation) that could be in someway integrated with a website. This will give me a good lay of the land for what people are actually using for live support, and I think will be more helpful to others reading this question.

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• How to motivate visitors to comment

  - by Michal

  At first I must apologize, because I am not sure if this question is valid for webmasters topic. I deal with the problem as being webmaster, however, i think this question is more related with marketing. Nevertheless, I was searching for marketing stack-overflow at meta stack-overflow and did not find such page. Background Four days ago, I launched a portal with database of barber salons at which people can find a salon through various criterions, see its photos, details, and also put a comment with their own opinion. The development took me half a year and it took me other 2 months to fill the database with information about barbers (I've also hired another three people to this job). I have not a big problem with getting people to my portal, I pay for PPC, comment on barber discussions etc.. In past four days I've reached a satisfactory number of visitors. Problem I deal with fact that everyone wants to search and read comments, but no one is willing to put her/his own opinion to barber. So I've tried following (2 days ago): Made comment anonymous, no one has to be afraid of compromise her/his identity with a salon owner I prepared a competition for users in which they can win a cosmetic package if they comment on at least three different salons I payed for PPC campaign on facebook which is telling people about the competition I registered competition on 20 portals for competitions And the result: People are commenting on facebook that the competition is a good idea They are giving likes on facebook But no one put a single comment to a barber salon I am getting little confused about what am I doing wrong. I will be thankful for any advice.

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• Need help with cybersquatting complaint: can a domain name forward AND resolve at same time? [on hold]

  - by Alan

  Probably a silly question for you pros... but for this novice here, I just want to make sure my understanding is correct. Context: I am trying to prove that a domain name owner has been cybersquatting and has never used the domain name in question. There are 4 shots from WayBackMachine over a three-year period that show the domain name resolving to a basic server index page with either no files or a single cgi-bin folder. The domain name owner claims, however, that the domain name was forwarded over the entire time from to another website, and that these captures probably coincided with occasional "outages." It is my understanding that: a) domain name forwarding is binary: if a domain name is forwarded to a valid site, it cannot simultaneously resolve to a valid IP address. Is this correct? b) domain name forwarding is not subject to "outages": servers can have outages, and websites can be down, but the forwarding itself cannot be down, as this is simply a pointer. (Or, the entire registrar where the DNS settings are hosted would have to malfunction. Is this correct? FINALLY, bonus question for pro webmasters: What is the likelihood that the WayBackMachine would capture the domain name on just those occasions when the webmaster disabled forwarding to supposedly work on the new site? Mucho thanks in advance!

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• Search ranking for important keywords has gone down drastically [duplicate]

  - by Vaivhav

  This question already has an answer here: How to diagnose a search engine ranking drop? 5 answers Firstly, we are a small entrepreneurial team of 3 persons and I am more like an amateur webmaster of the company's website as we cannot really afford a technical guy/department right now. A few weeks earlier, our website traffic and rankings for most keywords decreased overnight. I did a lot of reading henceforth and learned about Penguin 2.1 which people said is the reason for the drop. Something like this had never happened before. Now, I have gone through the entire Google webmaster help section. It says there that if a manual penalty is taken against us, we would notice a message in Manual Actions page. So far, we haven't received any notice from Google for web spam. Some SEO guys I contacted said they found spam links in our backlink profile. I do believe I had mistakenly purchased a cheap link/SEO scheme when I was yet very new to SEO. This was more than a year back but since then we have been legitimate. Moreover, how do I find out which is a spam link and which is not? Our content is all original, refreshing and the best you will find in our niche. We also have a blog but on a different domain (wordpress.com) from where we send out anchored links to our business website. Is this a good thing to do? Now, how should we proceed and recover our traffic/rankings. I tried searching in webmasters for a way to reach google and ask them why the traffic has decreased suddenly, but I couldn't find a contact form or something. Can someone please go through our website and help in making things more clear regarding the reason for the drop, along with a solution. Will really appreciate this as I can't get to figure this out and its taking a lot of time. Vaivhav

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• Can I use a 302 redirect to serve up static content from a url with escaped_fragment?

  - by Starfs

  We would like to serve up seo-friendly ajax-driven content. We are following this documentation. Has anyone ever tried to write a 302 redirect into the htaccess file, that takes the '?_escaped_fragment=' string and send that to a static page? For example /snapshot/yourfilename/ How will Google react to this? I've gone through the documentation and it's not very clear. The below quote is from Google's documentation this is what I find. I'm not sure if they are saying that you can redirect the _escaped_fragment_ url to a different static page, or if this is to redirect the hashtag URL to static content? Thoughts? From Google's site: Question: Can I use redirects to point the crawler at my static content? Redirects are okay to use, as long as they eventually get you to a page that's equivalent to what the user would see on the #! version of the page. This may be more convenient for some webmasters than serving up the content directly. If you choose this approach, please keep the following in mind: Compared to serving the content directly, using redirects will result in extra traffic because the crawler has to follow redirects to get the content. This will result in a somewhat higher number of fetches/second in crawl activity. Note that if you use a permanent (301) redirect, the url shown in our search results will typically be the target of the redirect, whereas if a temporary (302) redirect is used, we'll typically show the #! url in search results. Depending on how your site is set up, showing #! may produce a better user experience, because the user will be taken straight into the AJAX experience from the Google search results page. Clicking on a static page will take them to the static content, and they may experience avoidable extra page load time if the site later wants to switch them to the AJAX experience.

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• Best Terminology for a particular php-based site architecture? [closed]

  - by hen3ry

  For a site... o whose overall look-and-feel is generated by one php page ("index.php"). o in which "index.php" provides for all pages served the following required components: The DOCTYPE, opening html tag, the head section, the opening body tag, the end-body tag, and end-html tag. o which uses computed hierarchical navigation menus within "index.php" to offer visitors access to the site content. o in which all content is stored in individual files that contain "headerless html". (The DOCTYPE, etc. etc. being being provided by "index.php" as described above.) Q1: what term best describes this architecture? I'm seeking a concise descriptor that is useful in conversation and definitive as a search term, in whole-web searches, and searching here on Pro Webmasters. Q2: what term best describes the individual content files? Same general goals for the descriptor as above. As you see above, I couldn't avoid using the term "headerless html", my best choice. But this term does not seem to be in general use. I've found some people use this term to describe such as my content files, but others use it quite differently.

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• Creating sitemap for google bot - how to mark dynamic content / dynamic subpages?

  - by ojek

  I have a website that is internet forum. This forum has many categories, and single category page contains alot of subpages with listed threads. This internet forum is brand new, and about a week ago I filled it with few hundred thousands threads. I then looked at google webmasters page to see any changes in indexing, but the index went up from 300 to about 1200, so that means it did not index my added threads (although it added something). This is what my sitemap.xml contains which I uploaded on their website (of course there is a lot more of the code, this is just a snipped for a single category, in my real sitemap file I have all the categories listed as below): <url> <loc>http://mysite.com/Forums/Physics</loc> <changefreq>hourly</changefreq> </url> Now, I would expect google bot to go into http://mysite.com/Forums/Physics, and move through all the subpages with thread links, and then get inside of each thread and index it's content. How can I do this? Also if this will be unclear, I will add a real link to my website.

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• Question aboud Headings For Professionals <H1>... <H9> in SEO & Browsercompatibility Differences

  - by Sam

  We all know the importance ans significance of Headings for Professional Webmasters. These were known for professional developers as <h1>Heading 1</h1> h2 ... h6. As a daring webdeveloper I lately needed more short headings for complex structured document and i thought what the hell and went ahead and used in css h1,h2,h3,h4,h5,h6{ } h7{ } h8{ } h9{ } My experiment turned out to pay back. But only in Firefox, Safari, Chrome etc, not in Internet Explorer 8. Q1. Who(&When) decided that All headings should go upto h6, and not h4 or h7? Q2. Why h7 -h9 work perfect in all major browsers, except IE8? Q3. What is the significance for Bing,Yahoo and Googld in terms of recognition or headings h1 ~ h9? obviously h1 is more important than 2, but do they differentiate between h5 and h6? or not anymore after h3?

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• Can I use a 302 redirect to serve up static content from an URL with escaped_fragment?

  - by Starfs

  We would like to serve up SEO-friendly Ajax-driven content. We are following this documentation. Has anyone ever tried to write a 302 redirect into the .htaccess file, that takes the ?_escaped_fragment= string and send that to a static page?, for example /snapshot/yourfilename/. How will Google react to this? I've gone through the documentation and it's not very clear. The below quote is from Google's documentation this is what I find. I'm not sure if they are saying that you can redirect the _escaped_fragment_ URL to a different static page, or if this is to redirect the hashtag URL to static content? Thoughts? From Google's site: Question: Can I use redirects to point the crawler at my static content? Redirects are okay to use, as long as they eventually get you to a page that's equivalent to what the user would see on the #! version of the page. This may be more convenient for some webmasters than serving up the content directly. If you choose this approach, please keep the following in mind: Compared to serving the content directly, using redirects will result in extra traffic because the crawler has to follow redirects to get the content. This will result in a somewhat higher number of fetches/second in crawl activity. Note that if you use a permanent (301) redirect, the url shown in our search results will typically be the target of the redirect, whereas if a temporary (302) redirect is used, we'll typically show the #! url in search results. Depending on how your site is set up, showing #! may produce a better user experience, because the user will be taken straight into the AJAX experience from the Google search results page. Clicking on a static page will take them to the static content, and they may experience avoidable extra page load time if the site later wants to switch them to the AJAX experience.

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• Remember me or not?

  - by taeja87

  I was told to post this on webmasters instead of stackoverflow. Is it safe to have the remember me feature? Would it be somewhat safe (knowing it won't be 100% safe) to allow users to close their browser and come back still logged in? I am not exacting sure which way I should go after reading different things about safety. I learned about session fixation and implemented security to add more protection. From experience, if remember me is checked then only your username/email appears and requires you to re-enter your password. Other sites allow you to come in and out as much as you way without logging out after the browser has closed. If it is safe, what is the current best way of implementing remember/stay logged in? http://stackoverflow.com/questions/3531377/best-practise-for-remember-me-feature http://stackoverflow.com/questions/5087969/what-is-the-code-for-stay-logged-in-or-remember-me-while-user-login-in-php http://bytes.com/topic/php/answers/881197-stay-logged-remember-me-php-sessions-cookies http://security.stackexchange.com/questions/41/good-session-practices Also: The site I am working on is email & password login type.

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• Can too many 301 redirects cause a DNS error?

  - by Graham

  For a site http://imageocd.com that I just set up I initially spelled the category "automobiles" as "autimobiles"... I know it's rediculous. I then set up over 10,000 pages behind that category e.g. http://imageocd.com/automobiles/hillman-minx-cabrio-pictures-and-wallpapers. So, I set up over 10,000 301 url redirects to change the spelling on automobiles. I just checked my Google Webmasters report and got an error saying: http://www.imageocd.com/: Googlebot can't access your siteSep 7, 2012 Over the last 24 hours, Googlebot encountered 2 errors while attempting to retrieve DNS information for your site. The overall error rate for DNS queries for your site is 66.7%. Could the overabundance of 301 redirects be causing this? I host 13 sites on this dedicated server and all sites are running fine. I also contacted GoDaddy and they said the server is running fine. Any ideas on what might be going on? Also, I have "canonical" set up for every URL. Could this be part of the error? Thanks.

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• Content light website and Google - Tell google it's a listings site (as opposed shop, reviews or restaurants)

  - by Doug Firr

  I have a listings style website. Due to the nature of this (listings) the site is content light. Each page is typically less that 50 words but there are many pages. The site in question has had a ton of media coverage and so has some great inbound links from places like Wired, Fast Company, Canada Broadcasting Corporation and many many other bloggers, media websites and recycle related niche authors (It's a recycling site). But Google really ignores it. Traffic from search is very very low - less than 5% of all traffic. I know that using markup you can tell Google whether your site is a restaurant, article, review, shop, local business and a few other categories (https://www.google.com/webmasters/markup-helper/u/0/). Is there a way to tell Google that my site is a listings site? I suspect, but do not know for sure, that part of the problem is that Google simply does not know what my site is? It's a crowdmap where people post curbalerts. The information is useful to people but it is presented in a short, concise way - a pin on a map, a picture and a short description. Adding anything further is not necessary for the site's intended purpose. 1st question - how best to tell the search engines what y site is - listings and not some spammy website? Any recommendations in improving our site's Search presence? You can take a look here if interested: http://tinyurl.com/lxg4hn7

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• What service or software should I use to serve advertising on a site with about 120k monthly page views?

  - by JasonBirch

  I have a site that is generating about 120k monthly page views and is being hosted on a shared FreeBSD server where I have access to PHP and MySQL. I am using some custom PHP server-side scripts that give each of my ad networks (AdSense, Tribal Fusion, etc) an adjustable percentage of impressions in each of the ad positions on my pages. I am looking for a better way of managing and measuring the delivery of these ads, and would also like to be able to take direct placements and provide statistics to the clients. I am looking at options including OpenX self-hosted, OpenX community, and Google DoubleClick for Publishers Small Business (DFP), but am having difficulty determining which one will best meet my needs. They all seem to have pretty steep learning curves compared to my simple scripts. What I have taken away so far as the benefit of self-hosting is that I don't have to pay for the service if I exceed a maximum number of ad impressions, while both OpenX Community and DFP have free impression limits. Of course, if I was doing those kind of numbers I'd need to upgrade my hosting account, but I'm not sure even at that point whether it would be cheaper to serve the ads myself than pay for a premium service. Apart from this, I really need insights into what features differentiate these services, why I might want to choose one over another, and if there are any other competing products or service of the same quality that I should look into. Answers from webmasters who have used both (or all three) services and can talk to usability and ease of ad management would be highly appreciated.

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• Modify a php limit text function adding some kind of offset to it

  - by webmasters

  Maybe you guys can help: I have a variable called $bio with bio data. $bio = "Hello, I am John, I'm 25, I like fast cars and boats. I work as a blogger and I'm way cooler then the author of the question"; I search the $bio using a set of functions to search for a certain word, lets say "author" which adds a span class around that word, and I get: $bio = "Hello, I am John, I'm 25, I like fast cars and boats. I work as a blogger and I'm way cooler then the <span class=\"highlight\">author</span> of the question"; I use a function to limit the text to 85 chars: $bio = limit_text($bio,85); The problem is when there are more then 80 chars before the word "author" in $bio. When the limit_text() is applied, I won't see the highlighted word author. What I need is for the limit_text() function to work as normal, adding all the words that contain the span class highlight at the end. Something like this: *"This is the limited text to 85 chars, but there are no words with the span class highlight so I am putting to be continued ... **author**, **author2** (and all the other words that have a span class highlight around them separate by comma "* Hope you understood what I mean, if not, please comment and I'll try to explain better. Here is my limit_text() function: function limit_text($text, $length){ // Limit Text if(strlen($text) > $length) { $stringCut = substr($text, 0, $length); $text = substr($stringCut, 0, strrpos($stringCut, ' ')); } return $text; } UPDATE: $xturnons = str_replace(",", ", ", $xturnons); $xbio = str_replace(",", ", ", $xbio); $xbio = customHighlights($xbio,$toHighlight); $xturnons = customHighlights($xturnons,$toHighlight); $xbio = limit_text($xbio,85); $xturnons = limit_text($xturnons,85); The customHighlights function which adds the span class highlighted: function addRegEx($word){ // Highlight Words return "/" . $word . '[^ ,\,,.,?,\.]*/i'; } function highlight($word){ return "<span class='highlighted'>".$word[0]."</span>"; } function customHighlights($searchString,$toHighlight){ $searchFor = array_map('addRegEx',$toHighlight); $result = preg_replace_callback($searchFor,'highlight',$searchString); return $result; }

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• Two foreach loops, ideea for my code please

  - by webmasters

  Please give me an ideea for my code, its a simple links script. TY I need two foreach loops, one which loops my sites and one which loops my anchors. So i'll have <li>link to site1 and anchor to site1</li> <li>link to site2 and anchor to site2</li> <li>link to site3 and anchor to site3</li> $currentsite = ''.bloginfo('wpurl').''; $mysites = array('http://site1.com', 'http://site2.com', 'http://site3.com'); $myanchors = array('anchor1','anchor2','anchor3'); foreach($mysites as $mysite) ****** i need a foreach loop for the anchors array ******* { if ( $mysite !== $currentsite ){echo '<li><a href="'.$mysite.'" title="'.$myanchor.'">'.$myanchor.'</a></li>';} }

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• Custom punctuation function making script run over the php's 60s runtime limit

  - by webmasters

  I am importing allot of product data from an XML file (about 5000 products). When I run the script I can make it work in about 10-12 seconds. Now, when I add this punctuation function which makes sure each product description ends with a punctuation sign, the code runs until the php 60 seconds loadtime on my server but I'm not getting any errors. I have error reporting turned on. I just get a final error that the script could not load in 60 seconds. The question is, looking at this function, is it that resource consuming? What can I do to make it faster? function punctuation($string){ if(strlen($string) > 5){ // Get $last_char $desired_punctuation = array(".",",","?","!"); $last_char = substr($string, -1); // Check if $last_char is in the $desired_punctuation array if(!in_array($last_char, $desired_punctuation)){ // strip the $mytrim string and get only letters at the end; while(!preg_match("/^[a-zA-Z]$/", $last_char)){ $string = substr($string, 0, -1); $last_char = substr($string, -1); } // add "." to the string $string .= '.'; } } return $string; } If the function is ok, the long runtime must come from something else which I'll have to discover. I just want your input on this part.

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• The right way of using index.html

  - by Jeyekomon

  I have quite a lot of issues I'd like to hear your opinion on, so I hope I'll manage to explain it well enough. I should also note that I'm beginner equipped only with the knowledge of HTML and CSS so although I'm almost sure that there is a simple solution using powerful PHP, it won't help me. Let's say that I have my personal blog on the address example.com/blog.html and there are links to several sub-blogs example.com/blog/math.html, example.com/blog/coding.html etc. So my root folder contains blog.html and blog folder, the blog folder itself contains files math.html and coding.html. First of all, I learned (from Google Webmasters Tools) that for SEO and aesthetical purposes it's good to unify example.com.com and example.com/index.html by adding _rel="canonical"_ attribute into the source of the index.html. Using a couple of other tricks (like linking to ../ and ./) I got rid of the ugly index.html appearing in my web addresses. And now I wonder if this trick can be used not only for the root folder but for any folder? I mean, I would move my blog.html into the blog folder, rename it into the index.html and add rel="canonical" to unify example.com/blog/index.html with example.com/blog/. This trick would change the address of my blog from example.com/blog.html into example.com/blog/. Not finished! I'm also experiencing problems with the google robot indexing my folders. So when I type site:example.com/ into the google search, the link to my folder example.com/blog/ with raw files, icons etc. appears among the other results. I guess there are also other ways how to fix it, but IMHO the change mentioned above would do the trick too - the index.html in the blog folder would preserve the user from viewing the actual raw content of that folder, there would appear only the right link example.com/blog/ in the google search and (I hope that) _rel="canonical"_ would make the second, unwanted link example.com/blog/index.html not to appear in the search results. So my questions are: Is it a good practice to have the index.html file in every subfolder or is it intended to be only in the root folder? Are there any disadvantages or problems that may occur when using the second, "index in every folder" method? Which one of the two ways of structuring the website described above would you prefer?

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• Should I be looking for an alternative to Zen Cart as my business grows?

  - by MarkS

  I created a business website for a family business which is growing. It's my family, and I'm a software developer, but I don't want to rebuild the wheels or be a shopping cart programmer. For this business, I need the web store to "just work", but... it gets complicated... There are two parts of this business website. One of them is driven by Wordpress and I use the awesome Thesis theme. This is modern, flexible, and saves me a lot of time from doing custom coding and styling. I couldn't be more pleased with this arrangement. The other part of the site is a Zen Cart store. It's administration and it's flexibility is frustrating and archaic Web 1.0. For the past few years, I keep hearing that the developers are working on a 2.0 version of Zen Cart, but they haven't communicated anything significant in the past few years other than to say, "When it's ready, we'll let you know." What I'm looking for in a cart, I would need to install 6-10 additional mods, and would need to do a lot of custom coding. I'm now willing to pay for a top-notch e-commerce solution for a small business that we can grow up into a larger business over time. Requirements: Extremely flexible shipping that let's us set up rules per product/category, tables of rates, calculated rates, max package weighs, etc. (flexibility like that available with CEON Advance Shipping Module for Zen Cart Coupons and gift certificates Manual order entry for phone orders Multi-channel support (We also sell on Amazon, eBay, use Google Base and we want to maintain one set of inventory and have it kept current) Decent SEO features Reviews and star-ratings on products Easy social networking features for sharing, following, liking, etc) Easy integration with AdWords and analytics tracking Modern and very usable product and store administration (Like I was saying, I'm spoiled by Wordpress and Thesis) At the end of the day, I don't care if it's a hosted solution or if I have to host it myself. I just want something that is going to stay up-to-date, regularly be maintained and improved, and if I have to update it, things like the one-click update present in Wordpress is something it has to have. Professional Webmasters, if you had to run a store / website, but you had to spend your time focusing on your sales and marketing efforts rather than diffing php files and copying and tweaking them to change even the slightest details of your site, what would you choose?

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• Managing accounts on a private website for a real-life community

  - by Smudge

  Hey Pro Webmasters, I'm looking at setting-up a walled-in website for a real-life community of people, and I was wondering if anyone has any experience with managing member accounts for this kind of thing. Some conditions that must be met: This community has a set list of real-life members, each of whom would be eligible for one account on the website. We don't expect or require that they all sign-up. It is purely opt-in, but we anticipate that many of them would be interested in the services we are setting up. Some of the community members emails are known, but some of them have fallen off the grid over the years, so ideally there would be a way for them to get back in touch with us through the public-facing side of the site. (And we'd want to manually verify the identity of anyone who does so). Their names are known, and for similar projects in the past we have assigned usernames derived from their real-life names. This time, however, we are open to other approaches, such as letting them specify their own username or getting rid of usernames entirely. The specific web technology we will use (e.g. Drupal, Joomla, etc) is not really our concern right now -- I am more interested in how this can be approached in the abstract. Our database already includes the full member roster, so we can email many of them generated links to a page where they can create an account. (And internally we can require that these accounts be paired with a known member). Should we have them specify their own usernames, or are we fine letting them use their registered email address to log-in? Are there any paradigms for walled-in community portals that help address security issues if, for example, one of their email accounts is compromised? We don't anticipate attempted break-ins being much of a threat, because nothing about this community is high-profile, but we do want to address security concerns. In addition, we want to make the sign-up process as painless for the members as possible, especially given the fact that we can't just make sign-ups open to anyone. I'm interested to hear your thoughts and suggestions! Thanks!

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• List of common pages to have in the footer [closed]

  - by user359650

  I would like to post this question as a reference for webmasters wondering what pages they should include in the footer. I will use answers to complete my initial list: About us / About MyCompany / MyCompany About / About us: description about the company, its mission, and its vision. History: summary of milestones achieved by the company. The team / Management / Board of directors: depending on size of the company there may be one of more pages describing the people involved in the company, depending on their position. Awards: list of awards received by the company if any. In the press / They're talking about us: list of links to external websites, usually highly regarded news websites, which mentioned the company in one of their articles. Media Wallpapers: wallpapers with company logo in different colors and formats that fans can set as desktop image for their computer. logos: company logo in different colors and formats that websites/blogs posting about the website can use for illustration purposes. Media kits: documents, usually in PDF format summarizing the key company figures and facts that journalists can download and read to get a quick overview of the company. Misc Contact / Contact us: contact details the company is prepared to disclose if any (address, email, phone) or contact form. Careers / Jobs / Join us: list of open vacancies with contact form to apply. Investors / Partners / Publishers: information and contact forms for companies willing to become Investors/Partners/Publishers or login page to access portal restricted to those who already are. FAQ: list of common questions and answers to guide users and reduce number of support requests. Follow us / Community Facebook / Twitter / Google+: links to the company's pages/accounts on various social networks. Legal Terms / Terms of use / Terms & Conditions: rules users must follow when browsing the website. Privacy / Privacy Statement: explanations as to how the company deals with users' personal data and what users can do about it (request information to be deleted...). cookies: page that starts appearing on more and more websites due to new regulation (notably EU) imposing more transparency and control for users about cookies (e.g. BBC cookie page). Any input is welcome PS: if someone with enough rep could add the footer tag that would be great (min. 300 required).

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• Can I stop Uri from unencoding a url in WebRequest.Create?

  - by Paul

  The code itself isn't complex, it's just not working properly: Uri uri = new Uri("https://www.google.com/webmasters/tools/feeds/sites/http%3A%2F%2Fwww.mydomain.co.uk%2F"); WebRequest.Create(uri); I get a "Bad Request" back from the server, and after much MUCH digging, discovered that the uri is being turned in to "https://www.google.com/webmasters/tools/feeds/sites/http%3A//www.mydomain.co.uk/" which is not what I asked for, and so it's having a whinge Is there a way to stop this?

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• SEO/Google: How should I handle multiple countries and domains?

  - by Valorized

  Hello. I'm the webmaster of an online shop based in Austria (Europe). Therefore we registered "example.at". We also own different other domain names like "example-shop.com" and "example.info". Currently all those domains are redirected (301) to the .at one. Still available is: "example.net" and "example.org" (and .ws/.cc), unfortunately not available: .de/.eu The .com is currently owned by one of our partners, the contract ends in 2012 but until then we have no chance to get this one. Recently I read more about geo-targeting and I noticed ONE big deal. The tld ".at" is hardly recognised in Germany (google.de) whereas it is excellently listed in Austria (google.at). As a result of the .at I cannot set the target location manually (or to unlisted). More info: https://www.google.com/support/webmasters/bin/answer.py?answer=62399&hl=en This is a big problem. I looked at Google Analytics and - although Germany is 10x as big as Austria - there are more visits from Austria. So, how should I config the domain in order to get the best results in both, Germany and Austria? I thought of some solutions: First I could stop redirecting the .info. Then there would be a duplicate of the .at one. Moreover, in Webmastertools, I could set the target location of the .info to Germany. As the .at still targets Austria, both would be targeted - however I don't now if google punishes one of them because of the duplicate content? Same as 1. but with .net or .org (I think .info is not a "nice" domain and moreover I think search engines prefer .com, .net or .org to .info). Same as 1. (or 2.) but with a rel="canonical" on the new one (pointing to the .at). Con: I don't think this will improve the situation, because it still tells google that the .at one is more important, like: "if .info points to .at, the target may still be Austria". rel="canonical" on the .at pointing to the new (.info or .net or .org). However I fear that this will have a negative impact on the listing on google.at because: "Hey, the well-known .at is not important anymore, so let's focus on the .info which is not well-known." - Therefore: bad position in search results. Redirect .at to the new (.info or .net or .org) with a 301-Redirect. Con: Might be worse than 4, we might loose Page-Rank (or "the value of the page", because google says that page rank is not important anymore). Moreover this might be even more confusing for the customers. In 3. or 4. customers don't get redirected, they do not see the canonical-meta-tag. So, dear experts, please tell me what the best option would be! Thank you very much for your advice in advance and please excuse the long question. I really appreciate this network! Please note: It's exactly the same content AND language. In Austria we speak German.

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• Apache conf for high trafic CMS with backend users?

  - by Annan

  I'm in the situation where a website is going to have a high number of web users and a few backend webmasters. Webmasters will upload images (+other high mem tasks) and this bumps up the memory allocation of the httpd child processes to 100-150mb. In order to stop swapping I'm currently setting MaxClients in httpd.conf to 20. However this lowers maximum simultaneous requests. Will this be a problem when the website goes live? What is the best configuration? Info: Drupal 6, PHP 5, Apache 2.2 (Prefork atm) I'm thinking about Worker MPM, two apache instances or low MaxRequestsPerChild.

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• Add logo background color to data returned by StackAuth sites route

  - by Yi Jiang

  Given that now with Stack Exchange 2.0 the logo of some of the sites, like Web Apps, AskUbuntu, Photography, Gaming and Pro Webmasters have non-white background, I think it will be best if the StackAuth sites route can include the preferred background color for those the logo of these sites. This is especially important for sites like Photography whose logo is unreadable if the traditional white is used. Edit: Here's an example of what I mean here: As you can see, the AskUbuntu logo text totally invisible against a white background.

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• PayPal India Problems Continues

  - by Ravish

  Reserve Bank of India has been giving hard time to PayPal and its users in India. RBI had previously blocked PayPal transactions in India a few times, and they made it difficult to withdraw payments by enforcing exports and forex related compliance. Here is yet another bad news for Indian PayPal users. With effect from March 1st, Indian users cannot receive payments of more than $500 in your PayPal account. Moreover, you cannot keep or use any funds in your PayPal account. You can use your PayPal balance to make send money for any goods or services, and must withdraw it to your bank account within 7 days of the receipt. These changes have rendered PayPal almost useless for small business, webmasters and publishers. Most webmasters and publishers rely on PayPal to receive payments from advertisers and clients. It has also made it impossible to buy anything online with PayPal. Sending payments abroad via other channels is already a pain, sending a bank wire requires too many formalities, documentation and time. Moreover, you are even required to deduct TDS on payments you make for any products or services. The restrictions will take effect on March 1st, so you have 30 days to complete any pending transactions you may have. This step by RBI is yet another gimmick by corrupt Indian Government to make life difficult of entrepreneurs, kill innovation, slap more taxes and create more channels to take bribes. Following is the notification from PayPal about this issue: As part of our commitment to provide a high level of customer service, we would like to give you a 30-day advance notice on changes to our user agreement for India. With effect from 1 March 2011, you are required to comply with the requirements set out in the notification of the Reserve Bank of India governing the processing and settlement of export-related receipts facilitated by online payment gateways (“RBI Guidelines”). In order to comply with the RBI Guidelines, our user agreement in India will be amended for the following services as follows: Any balance in and all future payments into your PayPal account may not be used to buy goods or services and must be transferred to your bank account in India within 7 days from the receipt of confirmation from the buyer in respect of the goods or services; and Export-related payments for goods and services into your PayPal account may not exceed US$500 per transaction. We seek your understanding as we continue to employ our best efforts to comply with the RBI Guidelines in a timely manner. Related posts:WordCamp India Ends On a High Note Silicon WordPress Theme Accord WordPress Theme

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