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  • Oracle acquires Pillar Data Systems

    - by nospam(at)example.com (Joerg Moellenkamp)
    So far it was an investment of Larry Ellison, but now it's part of Oracle: Oracle has acquired Pillar Data Systems.. You will find more information in the press release.. As i already smell some of the comments:Pillar Data Systems is majority owned by Oracle CEO Larry Ellison. The evaluation and negotiation of the transaction was led by an independent committee of Oracle's Board of Directors. The transaction is structured as a 100% earn-out with no up-front payment.

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  • Exchange DiskShadow/Robocopy backup does not purge log files

    - by Robert Allan Hennigan Leahy
    I have a series of scripts setup to backup my Exchange. The following command is executed to start the process: diskshadow /s C:\Backup_Scripts\exchangeserverbackupscript1.dsh This is exchangeserverbackupscript1.dsh: #DiskShadow script file set verbose on #delete shadows all set context persistent writer verify {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7} set metadata C:\Backup_Scripts\shadowmetadata.cab begin backup add volume C: alias SH1 create expose %SH1% P: exec C:\Backup_Scripts\exchangeserverbackupscript1.cmd end backup delete shadows exposed P: exit #End of script And this is exchangeserverbackupscript1.cmd: robocopy "P:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group" "\\leahyfs\J$\E-Mail Backups\Day 1" /MIR /R:0 /W:0 /COPY:DT /B This is not causing Exchange to purge its log files. The edb file is 4.7 gigabytes, but the First Storage Group folder itself is 50+ gigabytes due to many, many log files for each day going back to 2009. Is there any way -- I've Googled and haven't found anything -- to notify Exchange when I've completed a full backup, and have it purge its log files? According to this and this, end backup should cause Exchange to "flush the transaction logs for that storage group" but only "if a successful backup of a storage group occurred", which leaves my question as: What constitutes a "successful backup", and why is what I'm doing not it?

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  • Migrating from Exchange 2003 to 2010 UID changes from 32 characters to 64 characters

    - by Seth
    We have built a custom CRM tool that integrates with Exchange 2010 using Exchange Web Services. The issue we are encountering revolves around editing appointments through the CRM tool that were created in exchange 2003. We have migrated the sales staff from Exchange 2003 to 2010 so that we could use EWS. EWS works great except for appointments that were created prior to the migration. Those appointments created prior to the migration in Exchange 2003 cannot be modified using EWS. The reason is that the ExchangeItemUID for the appointment changed from 32 characters to 64 characters. EWS does not recognize ExchangeItemUIDs that are 32 characters. We are looking for a solution that will allow us to modify these appointments. We are open to ideas of running a script that will update all appointment events for the sales people so that 2003 appointments are converted to 2010 format. We are also open to alternate IDs as opposed to using UID. I have seen some references to using CleanGlobalObjectID, but I don't see that property in EWS. Has anyone encountered this problem before? Any help you could give would be greatly appreciated!

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  • Delivering from Postfix to Exchange

    - by Van Gale
    I have someone with two domains, a.com and b.com. a.com is running a postfix server on the mx host for the domain and I have total control of the server. b.com is running an exchange server on the mx host for the domain and I do not have any control of this server. They have been using b.com as their primary mail address and use the exchange calender with outlook. They want all the same functionality but want to start using a.com as primary mail address. I opened up postfix to allow relay from the ip address of the exchange server and hopefully that's enough from the outgoing side. For delivery though what can I do to forward all incoming emails to the exchange server? I have some aliases defined in /etc/aliases that should take higher priority.

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  • Sign up Today for User Feedback Sessions at Oracle OpenWorld and JavaOne 2012

    - by Lionel Dubreuil
    You’re Invited to Sign Up for Oracle Usability Feedback Sessions SIGN UP TODAY to get the most from your conference experience by participating in a usability feedback session where your expertise will help Oracle develop outstanding products and solutions. The Oracle User Experience team is conducting a Usability Evaluation on publishing and accessing Oracle Enterprise Repository content when building SOA projects in JDeveloper. We are asking Developers and Architects who build or integrate applications using SOA Suite to take a look at the interaction between JDeveloper with the Enterprise Repository.  We are looking for feedback on the interaction between JDeveloper and Oracle Enterprise Repository so that we may improve the User Interface in a future release. The feedback sessions will be conducted during the Oracle OpenWorld and JavaOne Conferences, at the Intercontinental Hotel in San Francisco, CA. Sessions will last 1 hour and will be held on Monday, October 1 through Wednesday, October 3, 2012. This event fills up quickly, and space is limited. If you are interested in participating, please send an email to gozel.aamoth-AT-oracle-DOT-com with the following information: Identification Name: _________________________________ Company Name:  _________________________ Job Title: Email: Phone Number (work, mobile, include country code): Which conference are you attending? _____Oracle OpenWorld _____JavaOne Have you ever participated in usability activities with Oracle or any of its subsidiaries? ____Yes; specify __________________________________________________ ____No Are you currently using JDeveloper? ____Yes ; specify version(s): _______________________________ ____No How long have you used JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years Are you currently using SOA features in JDeveloper? ____Yes ____No How long have you used SOA features in JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years How often do you use SOA features in JDeveloper? ____ Daily ____ 2 - 3 times a week ____ Once a week  ____ Once a month or less Briefly describe the types of SOA tasks you use JDeveloper to perform: _____________________________________ _____________________________________ Please list your availability If you know your availability; please let me know which day you would prefer to participate, Monday, Tuesday or Wednesday. Limited sessions are available on each day, and each session lasts 1 hour. Thank you for taking the time to complete this questionnaire.  It will help us match you to the best suited feedback session. Once we receive your email, we will contact you to set up a time and day for participation. You'll find more information about our on-site lab on the VoX (Voice of User Experience) blog, and on our Events page at Usable Apps.

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  • Sign up Today for User Feedback Sessions at Oracle OpenWorld and JavaOne 2012

    - by Lionel Dubreuil
    You’re Invited to Sign Up for Oracle Usability Feedback Sessions SIGN UP TODAY to get the most from your conference experience by participating in a usability feedback session where your expertise will help Oracle develop outstanding products and solutions. The Oracle User Experience team is conducting a Usability Evaluation on publishing and accessing Oracle Enterprise Repository content when building SOA projects in JDeveloper. We are asking Developers and Architects who build or integrate applications using SOA Suite to take a look at the interaction between JDeveloper with the Enterprise Repository.  We are looking for feedback on the interaction between JDeveloper and Oracle Enterprise Repository so that we may improve the User Interface in a future release. The feedback sessions will be conducted during the Oracle OpenWorld and JavaOne Conferences, at the Intercontinental Hotel in San Francisco, CA. Sessions will last 1 hour and will be held on Monday, October 1 through Wednesday, October 3, 2012. This event fills up quickly, and space is limited. If you are interested in participating, please send an email to [email protected] with the following information: Identification Name: _________________________________ Company Name:  _________________________ Job Title: Email: Phone Number (work, mobile, include country code): Which conference are you attending? _____Oracle OpenWorld _____JavaOne Have you ever participated in usability activities with Oracle or any of its subsidiaries? ____Yes; specify __________________________________________________ ____No Are you currently using JDeveloper? ____Yes ; specify version(s): _______________________________ ____No How long have you used JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years Are you currently using SOA features in JDeveloper? ____Yes ____No How long have you used SOA features in JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years How often do you use SOA features in JDeveloper? ____ Daily ____ 2 - 3 times a week ____ Once a week  ____ Once a month or less Briefly describe the types of SOA tasks you use JDeveloper to perform: _____________________________________ _____________________________________ Please list your availability If you know your availability; please let me know which day you would prefer to participate, Monday, Tuesday or Wednesday. Limited sessions are available on each day, and each session lasts 1 hour. Thank you for taking the time to complete this questionnaire.  It will help us match you to the best suited feedback session. Once we receive your email, we will contact you to set up a time and day for participation. You'll find more information about our on-site lab on the VoX (Voice of User Experience) blog, and on our Events page at Usable Apps.

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  • Syncing contacts to iOS device with Exchange

    - by flackend
    I set up a Microsoft Exchange account on my iOS device to sync my Gmail contacts. But Microsoft Exchange is ignoring phone numbers that are labeled as 'iPhone' or 'main'. For example, John Smith: On Mac and Gmail: John Smith main: 123-334-1212 home: 123-330-1002 work: 123-330-8211 iPhone: 123-778-5556 On iOS device (via Exchange sync): John Smith home: 123-330-1002 work: 123-330-8211 I'd like to sync my contacts from my Mac to iCloud and Gmail, but you can't do both: Is there a solution to sync iOS and Gmail contacts without using Exchange? Thanks for any help!

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  • Exchange 2010 DAG + VMWare HA = no support?

    - by Dan
    We currently have an Exchange 2003 clustered environment (two machine cluster) that we're looking to upgrade to 2010. We recently purchased a VMWare virtualization environment (three Dell R710's with an EMC NS-120 serving up NFS datastores - iSCSI is available) that we wish to use for this new environment. I'm seeing that Microsoft does not support Exchange 2010 DAGs with a virtualization high availability solution (see links below). I would like to utilize the DAG to ensure the data stays available if one host goes down, and HA to ensure that if the physical host goes down, the VM will come back up on the other available host. Does anybody know why MS does not support this? VMWare HA will only restart the VM if it is hung/down - I don't see any difference between this and restarting the physical box if someone pulled the power... Will we only run into issues with support if it has something to do with HA/DAG failover or will they see we have HA and tell us to put it on a physical box even if it has nothing to do with HA? If we disable HA for these VM's will that satisfy them on a support case? Has anybody set up an Exchange 2010 DAG on VMware with HA enabled? Will they have any issues with using an NFS datastore? We have much greater flexibility on the EMC with NFS vs iSCSI, so I would prefer to continue utilizing that. Thanks for any input! http://www.vmwareinfo.com/2010/01/verifying-microsoft-exchange-2010.html Take a look at the second image under "Not Supported" http://technet.microsoft.com/en-us/library/aa996719.aspx "Microsoft doesn't support combining Exchange high availability solutions (database availability groups (DAGs)) with hypervisor-based clustering, high availability, or migration solutions. DAGs are supported in hardware virtualization environments provided that the virtualization environment doesn't employ clustered root servers."

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  • It is possible to use the Exchange 2010 web client with an Exchange 2007 mail server?

    - by michielvoo
    We are evaluating our options to upgrade our Windows SBS 2003 server. We are considering Windows SBS 2008, which comes with Exchange 2007 and an extra Windows Server 2008 Standard license. If we also bought Exchange 2010, could we install it on the Windows Server 2008 Standard machine and use the web client in combination with the Exchange 2007 server (that would be hosting the mailboxes)? Is that a supported server role for Exchange 2010? I remember reading about so called front-end server configurations, but I have no experience with that. Thanks!

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  • Additional new material WebLogic Community

    - by JuergenKress
    Oracle Cloud Application Foundation 12c Helps Customers Deliver Next-Generation Applications on a Mission-Critical Cloud Platform In a recent online event, Oracle and industry speakers introduced Oracle Cloud Application Foundation 12c, including Oracle WebLogic 12.1.2 and Oracle Coherence 12.1.2.  Read More Team Spotlight: Mike Lehmann, Vice President of Product Management Meet the team behind Oracle Fusion Middleware. In this edition, we speak to Mike Lehmann, Oracle’s vice president of product management for Oracle Cloud Application Foundation, Oracle WebLogic Server, Oracle Coherence, Java Cloud Services, and Java Platform, Enterprise Edition. Read More New and Free: Learn Oracle Application Development Framework Mobile Online at Your Convenience Are you ready to go mobile? Check out this new tutorial from Oracle’s ADF Academy - Developing Applications with Oracle Application Development Framework Mobile. New: Oracle JDeveloper 12c and Oracle Application Development Framework 12c Announcing Oracle JDeveloper 12c and Oracle Application Development Framework 12c. New capabilities include HTML5, better Maven support, Git support, new Oracle ADF Faces components, improved REST support, Enterprise JavaBeans/Java Persistence API, and the latest support for Oracle WebLogic Server 12.1.2. Get more details and download. New: Oracle Enterprise Pack for Eclipse 12c The best Eclipse-based tools for Oracle WebLogic and Oracle Coherence continue to get better. Check out the latest Oracle WebLogic and Oracle Coherence support, improved Oracle Application Development Framework support, Maven, and more. Register: Oracle WebLogic Devcast Series Join us for the upcoming Oracle WebLogic Devcast webcast. Oracle GlassFish Server 3.1.2 and 2.1.1 updates  & An Overview of JSON-P & Comprehensive Free Java EE 6 Video Tutorial! Java ME Embedded 3.3 and Java ME Software Development Kit (SDK) 3.3 Now Available - Optimized for microcontrollers and other resource-constrained devices, this release reduces "core plumbing" for an app, and includes more information about memory and network usage critical for low-power apps. JDK 8 Early Access Releases now available JDK 8 Early Access Developer Documentation - Get the latest documentation changes to the Java Developer Guides and the Java Tutorials - Blog NetBeans IDE 7.4 Beta - This release extends HTML5 features to Java EE and PHP application development, introduces new support for Hybrid HTML5 development on Android and iOS platforms, and preview support for JDK 8. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Exchange backup size larger then file size

    - by bladefist
    My backupexec is setup to integrate with exchange, to backup the information store, versus just backing up the data file path. My exchange mdbdata folder is 17 gigs. But my backup exec is backing up 40 gigs worth of data. I have gone through it a million times, and it's strictly backing up exchange information store. I deleted all my backups and started over, to clear the incremental backup old data. Where is all this extra data coming from?

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  • "Delivered-To" Header in Exchange

    - by Kaii
    In some SMTP server implementations (i.e. Postfix) you can enable Delivered-To and X-Original-To headers that will be added to your email. (or [X-]Envelope-To) This is very helpful with distribution lists to determine which e-mail address the mail has been redirected to. So, when the mail has been sent to [email protected], you can see in the Delivered-To or Envelope-To header that it has been redirected (distributed) to [email protected], which is one of many other e-mail addresses that are linked to a single mailbox. How do I find which address was used to deliver this mail to a specific mailbox on Microsoft Exchange 2010? Looking at the plain message (with all headers) i can not find any information that the mail arrived via address [email protected] I think I need the Delivered-To header (or a similar one) to be set on Microsoft Exchange when a mail is delivered via distribution lists. Is there any way to enable such header in Exchange 2010? I need it so that our Ticket system (OTRS) correctly recognizes where the ticket belongs to. Adding all the e-mail addresses of all distribution lists to the system configuration is not the right solution. And if there is a solution for Exchange 2010, is this possibly also applicable to Exchange 2007?

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  • Oracle Gave Me a Chance - ECEMEA Internship Programme

    - by FelixWehmeyer
    My name is Mohammad Raad and I started in the One Year Training program with Oracle on March 1, 2012. I graduated on September 2011 and started searching for a job. Starting your career, as you all know, is hard because some companies see you as a fresh graduate lacking experience and no one is willing to invest in you. I used to check the recruitment websites daily to see if there were openings to apply to, but unfortunately no one wanted to hire a zero year experience fresh graduate. One day I saw Oracle’s 1 year internship program advertised and that was what I needed. I applied but expected nothing to happen because I was used to applying and getting no replies, but they called and that was the start! I had my first interview over the phone and decided to go to Qatar and to continue to search for a job. Two weeks after arriving at Qatar, Oracle called me for a second interview in Lebanon so I booked a ticket on the same day because my interview was the next day I had my interview and went back to Qatar. On January 2012, I heard from Oracle that I was accepted and they choose me for this program, it was a day I will not forget! Starting on 1st March 2012, I was full of energy, willing to do anything to gain experience and prove that I can do it. What really give me a big push is my colleagues’ motivation and support especially from Youssef Halawi, my mentor and Rami Mattar because they believe in me and track my progress day-by-day. At Oracle, I meet customers, attend meetings, demos and presentations, partners’ events and online trainings. Now I’m focusing on a specific product that I really liked and aim to master by the end of my internship. So dear readers wish me good luck! I know that I will get the experience that I want, because from Oracle, a leader in its industry, you have the chance to grab experience as much as you can handle, simply because there are no limits to excellence. Do you want to find out more about the open roles within Oracle? Follow us on https://campus.oracle.com.

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  • Split DC role from existing Exchange 2007 server

    - by Graeme Donaldson
    We currently have a single Exchange 2007 Server on Windows Server 2008. It's also a DC and I'd like to split the DC role to a different box. Is this doable without migrating the mailboxes off to a temporary box, re-installing and migrating back? I.e. can I just demote the server without breaking Exchange completely? I know this was quite painful with Server 2003/Exchange 2003, so I'm trying to get an idea of how much different the process is for Server 2008/Exchange 2007.

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  • Oracle OpenWorld Latin America 2012 - Middleware Session

    - by Roberto Monteiro
    Oracle Fusion Middleware PaaS and Oracle Java Cloud Service   Roberto Monteiro, Senior Sales Consultant, OracleIn this session, learn how Oracle Fusion Middleware platform as a service (PaaS) can supercharge productivity with instant access to a platform for developing and deploying business applications in the cloud, complete with integrated security and database access. See how these capabilities are used by Oracle Java Cloud Service.  Dec 4 - 17:15 - Mezzanine: Room 7

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  • Oracle Excellence Awards 2012

    - by A&C Redaktion
    Spezialisierte Partner können sich ab sofort bis 29. Juni als „Specialized Partner of the Year“ bewerben. Damit honoriert Oracle diejenigen OPN Partner in EMEA, die sich mithilfe der Spezialisierung besonders ausgezeichnet haben, sei es durch einen hohen Mehrwert für deren Endkunden oder innovativen Lösungen und Services. Voraussetzung für eine Bewerbung ist mindestens eine abgeschlossene Spezialisierung in diesen sieben Kategorien: Specialized Partner of the Year: Database Specialized Partner of the Year: Applications Specialized Partner of the Year: Middleware Specialized Partner of the Year: Industry Specialized Partner of the Year: Oracle Accelerate Specialized Partner of the Year: Servers and Storage Systems Specialized Partner of the Year: Oracle on Oracle Der Gewinner eines “Specialized Partner of the Year” EMEA Awards erhält 5.000 US-Dollar MDF und vielfältige Möglichkeiten, sich in Szene zu setzen. Wie auch im letzten Jahr wird der Award wieder auf der Oracle OpenWorld in San Francisco überreicht. Interviews, Videos, Werbung, Berichte im Oracle Magazine und ein kostenloser Konferenzpass sind natürlich inklusive. Wie immer, gilt die Bewerbung für den EMEA-Award gleichzeitig als Bewerbung für den deutschen Partner-Award 2012, der auf dem Oracle Partner Day (im Herbst nach der OpenWorld) verliehen wird. Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Die Nominierung Ihres erfolgreichen Projektes muss diesmal hier auf Englisch eingereicht werden, da eine internationale Jury entscheidet. Beschreiben Sie Ihr Projekt so ausführlich wie möglich, damit sich die Juroren ein gutes Bild Ihrer Leistungen und Services machen können. Wenn Sie hierbei Unterstützung benötigen, fragen Sie einfach Ihren Channel Manager. Denn: Je aussagekräftiger Ihre Unterlagen sind, desto höher ist Ihre Chance zu gewinnen! Alle Informationen zu den diesjährigen Awards finden Sie auf der Oracle Excellence Awards Website. Wir drücken Ihnen die Daumen!

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  • Oracle Excellence Awards 2012

    - by A&C Redaktion
    Spezialisierte Partner können sich ab sofort bis 29. Juni als „Specialized Partner of the Year“ bewerben. Damit honoriert Oracle diejenigen OPN Partner in EMEA, die sich mithilfe der Spezialisierung besonders ausgezeichnet haben, sei es durch einen hohen Mehrwert für deren Endkunden oder innovativen Lösungen und Services. Voraussetzung für eine Bewerbung ist mindestens eine abgeschlossene Spezialisierung in diesen sieben Kategorien: Specialized Partner of the Year: Database Specialized Partner of the Year: Applications Specialized Partner of the Year: Middleware Specialized Partner of the Year: Industry Specialized Partner of the Year: Oracle Accelerate Specialized Partner of the Year: Servers and Storage Systems Specialized Partner of the Year: Oracle on Oracle Der Gewinner eines “Specialized Partner of the Year” EMEA Awards erhält 5.000 US-Dollar MDF und vielfältige Möglichkeiten, sich in Szene zu setzen. Wie auch im letzten Jahr wird der Award wieder auf der Oracle OpenWorld in San Francisco überreicht. Interviews, Videos, Werbung, Berichte im Oracle Magazine und ein kostenloser Konferenzpass sind natürlich inklusive. Wie immer, gilt die Bewerbung für den EMEA-Award gleichzeitig als Bewerbung für den deutschen Partner-Award 2012, der auf dem Oracle Partner Day (im Herbst nach der OpenWorld) verliehen wird. Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Die Nominierung Ihres erfolgreichen Projektes muss diesmal hier auf Englisch eingereicht werden, da eine internationale Jury entscheidet. Beschreiben Sie Ihr Projekt so ausführlich wie möglich, damit sich die Juroren ein gutes Bild Ihrer Leistungen und Services machen können. Wenn Sie hierbei Unterstützung benötigen, fragen Sie einfach Ihren Channel Manager. Denn: Je aussagekräftiger Ihre Unterlagen sind, desto höher ist Ihre Chance zu gewinnen! Alle Informationen zu den diesjährigen Awards finden Sie auf der Oracle Excellence Awards Website. Wir drücken Ihnen die Daumen!

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  • Oracle Service Cloud May 2014 Release – Focus on your driving by JP Saunders

    - by Tuula Fai
    The next time you’re twiddling dials on your car’s dashboard to get the air to blow in the right direction, and the right song to play on the stereo, while pulling on the wires to charge your phone and punching in passwords to re-sync your hands-free headset to take a call, consider this… Does having a better dashboard UI in your car improve your driving performance? The Tesla car has one of the most modern and intuitive dashboards in any commercial car today. It is actually based on the design of a smart phone, which can download apps and updates directly from the cloud.  The 17” touchscreen, Lynx-based dashboard totally integrates all channels and devices, allowing the driver to focus on the smooth driving and power of this luxury (toy) car.  What the folks at Tesla didn't do was avoid the complexity of our needs. Instead, they streamlined them. And, while we might not all be able to afford a Tesla, their approach demonstrates that a modern UI approach can ultimately make a positive difference in our lives and businesses.  This is why the productivity and effectiveness of a Modern Contact Center is many times greater than that of a traditional contact center. Agents in a Modern Contact Center get to focus on the task at hand, the customer engagement, rather than stumbling their way through Lego blocks of complexity.  The Oracle Service Cloud is a modern approach to customer service that empowers your agents to achieve greater focus on improving your operational and strategic success through streamlined business processes.  Here are some of the recent May 2014 release highlights to the Oracle Service Cloud: Performance Enhanced Desktop UI A modern agent desktop interface that optimizes clumsy tasks, logins, screens and workflows and is optimized for agent and system performance. Improvements include performance for drag-and-drop configurable views, saved searches, and improved caching for high-speed performance even during disconnected or slow internet access.  Customer Experience Routing A streamlined automatic way to connect the right customer need to the best agent skills, based on multidimensional variables such as product skills, language skills, workload, call volume to optimize the connection and resolution experience. On-The-Go Mobile Improvements to the Agent mobile app that extend connectivity to websites, and customer surveys that are mobile-ready and rendered for any device, and ensure the customer’s voice is captured while the insight is still top of mind.  Infused Social Engagement Enhancements to infused social capabilities allow agents to respond in social threads directly from within the agent desktop, with the information becoming part of the incident record for automatic actions (such as replay or escalate) triggered off the response. Front-End Siebel Contact Center The market leading online Web Customer Self-Service interface from the Oracle Service Cloud, is now out-of-the-box ready for Oracle Siebel customers. Deploy a new online web self-service interface in a matter of weeks to have customers self-serve and self-solve answers, with escalated incidents routed directly into the Oracle Siebel Contact Center. For more information on the latest enhancements for the Oracle Service Cloud, please see the Oracle Service Cloud May 2014 Capabilities and Benefits. Related blogs: Oracle Service Cloud Feb 2014

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  • Oracle Enterprise Manager 12c webcast-ok

    - by lsarecz
    Az elmúlt hetekben sajnos kicsit hanyagoltam a blog írást. Igyekszem újraindítani, csakúgy mint kollégám. Elso bejegyzésként szeretném felhívni az üzemeltetés iránt érdeklodok figyelmét, hogy a héten több Oracle Enterprise Manager 12c webcast lesz, melyekre elozetes regisztráció szükséges az alábbi linkeken: Oracle Enterprise Manager 12c Automated Agent Deployment November 29. 17 óra Perform a Zero Downtime Upgrade to Oracle Enterprise Manager 12cNovember 30. 17 óra Oracle Enterprise Manager Ops Center: Global Systems Management Made EasyDecember 1. 19 óra

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  • Free Virtual Developer Day: Oracle Fusion Development on July, 10th

    - by Lionel Dubreuil
    Simpler Java Development with Oracle ADF and Fusion Middleware. Join a free online developer day where you can learn about the various components that make up the Oracle Fusion Middleware development platform including Oracle WebCenter, Business Intelligence, BPM and more! Online seminars, hands-on lab and live chats with our technical staff is available directly from your computer.  Register now and join us on July 10th: https://oracle.6connex.com/portal/fusiondev/login?langR=en_US

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  • Free Virtual Developer Day: Oracle Fusion Development on July, 10th

    - by Lionel Dubreuil
    Simpler Java Development with Oracle ADF and Fusion Middleware. Join a free online developer day where you can learn about the various components that make up the Oracle Fusion Middleware development platform including Oracle WebCenter, Business Intelligence, BPM and more! Online seminars, hands-on lab and live chats with our technical staff is available directly from your computer.  Register now and join us on July 10th: https://oracle.6connex.com/portal/fusiondev/login?langR=en_US

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  • Oracle Developer Day: Die Oracle Datenbank in der Praxis

    - by A&C Redaktion
    Im neuen Jahr finden wieder Oracle Developer Days in verschiedenen Städten statt! In dieser speziell von den Database-Kollegen zusammengestellten Veranstaltung erfahren Sie viele Tipps und Tricks aus der Praxis und werden zu folgenden Themen auf den neuesten Stand gebracht: Die Unterschiede der Editionen und ihre Geheimnisse Umfangreiche Basisausstattung auch ohne Option Performance und Skalierbarkeit in den einzelnen Editionen Kosten- und Ressourceneinsparung leicht gemacht Sicherheit in der Datenbank Steigerung der Verfügbarkeit mit einfachen Mitteln Der Umgang mit großen Datenmengen Cloud Technologien in der Oracle Datenbank Ein Ausblick auf die Funktionen der für 2013 geplanten neuen Datenbank-Version rundet den Workshop ab. Termine, Agenda,Veranstaltungsorte und Anmeldung finden Sie hier. Melden Sie sich noch heute zur Veranstaltung an - die Teilnahme ist kostenlos!

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  • Exchange accidentally forwards sent mails from one User to another User's Inbox

    - by Das Butterschnitzel
    Like the Topic says: Our Exchange Server accidentally forwards sent mails from one User to another User's Inbox. The sent mails are mostly to Outbound Adresses and they where successfully delivered but all those sent Mails are accidentally forwarded into our Info Mail account. There are no Outlook rules defined and the forward routing in exchange is not used, for such things. I really don´t know the cause of the problem and i don´t know where I have to look, because I´m new to exchange...

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