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• Evaluate a vendor laptop before deployment to user?

  - by NetWarrior

  I get numerous requests from executives and users for new smaller laptops for travel purposes. Most of my evaluation is based upon whether or not it can run certain applications. Mainly lotus notes, office, and video. Most of the laptops include windows 7 OS, and are fully loaded with ram, a high-end processor and a integrated graphics card. My boss whats me to document the usefulness of the laptop and performance. I'm just a little confused on how to setup a document that can be used by members of the IT department for future evaluations.

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• CPU clock scales down so computer is unusable after switching to battery

  - by Ryan

  When I am plugged in my laptop runs great however when I unplug it and I'm on battery power my CPU clock speed scales down pretty much all the way. I know this is happening by monitoring the clock speed. When plugged in it will usually stay between 1000MHz and 3000MHz but when I unplug it it quickly scales down to less than 500MHz and will get as low as 100MHz and it will NEVER scale up at all on battery power. After I plug the power back in it will then begin operating normally in about a minute. I have tried setting the MIN and MAX CPU performance in power options to 100% and have tried messing around with cooling settings which seemed to be a problem with HP laptops. I have a Toshiba Satellite M500-ST6444 running Windows 7. The BIOS is up to date. I have tried two versions.

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• Install Windows XP/7 without a CD drive when the BIOS does not support booting from USB devices

  - by David Pearce

  I have a computer that has a dead CD drive in it and it seriously needs a new installation of Windows (XP is on it now, but Windows 7 does not sound that bad). At first I tried making a bootable USB drive, but it does not look like the BIOS supports booting directly from a USB drive. Is there some sort of boot loader that I can put onto the hard drive first and boot from the USB drive using that? If not, how else can I re-install Windows on the computer? Edit: The only bootable device the computer has it the network with PXE (although I have no idea how to do that) and it's three internal hard drives

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• Google and Gmail only work on one laptop and not the other two

  - by Becca

  We have Comcast internet and everything was fine until recently. I am currently using my father-in-law's PC, and Gmail, Paypal, and Google all work fine. They don't work on my laptop or my husband's. We've reset the router/modem several times and nothing works. So we unplugged the main line outside and it fixed it for two weeks but now it's back to being stupid again. We've tried everything else and nothing seems to work. Any ideas?

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• "Input not Supported" on external monitor

  - by Shalan

  when it rains, it pours! Im helping a friend with his Dell Inspiron 1520. The hdd crashed and and top of that, the screen is cracked. I've replaced the hdd (SATA-5400), but the lcd replacement is only comin in a months time. I've tried to: hook the laptop up to an Acer 18.5" lcd monitor via VGA, boot up into Windows 7 installer, get to the Step-1 screen, Switch to external display (Function-F8) ...and get the "Input not supported" message on the Acer lcd. I know that this is a resolution problem, but cant for the life of me figure out how to solve this. I've also tried, hooking it up to my TV via Composite cables (got a VGA-Composite adaptor). Please could someone advise me what to do? -Thank u!

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• What causes Mac OS X Permission errors?

  - by Matthew Savage

  This is out of interest rather then looking for a fix to a problem. What actually causes permissions on Mac OS X Systems to become messed up? Its an easily fixed problem (i.e. there's a quick and easy fix via Disk Utility) but its something I'd encountered a few times doing support in a Mac-reseller store without actually understanding the causes. I'd guess that part of it is due to some applications not playing nicely, but what else might be the source of this issue?

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• Please define: "Maximum Memory Supported - 10GB, Service Upgradable Only"

  - by Droogans

  I am assuming this means that the RAM modules can only be inserted/removed from some place very inconvenient? Maybe under the keyboard? Or does this mean something more strict, as in the only way to get an upgraded module in the laptop is via some special toolset, or verified through the hardware to allow the system to recognize the new memory? I ask because I'd want to know if I need to buy my own additional RAM, since I can't seem to find a way to get to 8GB. A Google search result turned up very little other than hits for shopping. Here is the laptop in question: http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=4817549&sku=T78-144301

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• Computer freezing while watching Flash videos from net

  - by t3st

  I have a Windows 7 home basic, while watching videos from net (within 5 minutes) computer starts to freeze and shows 100 percent CPU usage. I first thought it's a browser issue but watching videos from different browsers also has the same issue. My system runs the latest Firefox browser and all my plugins (including Flash) is up-to-date. After this when I shutdown/restart the computer it will go to the login window with out any problem. From there when I tried to log in to any account, the system starts to freeze and again I have to start and run Windows in safe mode (which doesn't show any problem). I read it in an article to do these steps CMD->sfc/scannow chkdsk after that only my system works normally, even now I can't watch any videos on the net otherwise it starts freezing( I can watch downloaded videos in computer without a problem) and have to do the whole process once more (which takes a lot of time). while running sfc/scannow its showed results that some of the files are corrupted and it could not be repaired. Can this be the cause for freezing of my computer while running Flash videos? or is it a hardware related problem? What different steps do I have to take to correct those corrupt files? System restore works only some times.

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• Cannot fix induced 0x7b error on XP

  - by Malfist

  I'm writing a tool that will automagically fix the STOP 0x7B error that occurs when windows cannot access the hard drive due to driver issues (usually). I've wrote a tool that does everything the Knowledge Base article says to do. But it's not working. I'm inducing the issue by changing the bios SATA controller to AHCI, then moving it to another computer and updating it's registry. When I move it back to the other computer, nothing new happens. Can someone tell me what more I need to do?

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• **Simplest** way to dual boot Linux on a Vista laptop

  - by user20285

  I have a 64bit Vista laptop with no cd drive (and no intention of buying one). What is the simplest way (if any) for me to dual boot Linux (I don't care what version as long as it's not too old...and will run Ruby 1.8.7 or greater)? I'd prefer anything with an installer. I've been programming on Windows for a little over 1.5 years and would like the option of using Linux. I'm not a moron, but the I'm legitimately scared of messing up my computer. I speak the language of Rails, not of OS tweaks. Thanks!

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• Laptop Brightness in Gnome and /proc - Thinkpad W510

  - by hakre

  I can set the brightness of my laptop screen already via /proc. I can read and change the value. Now I've set the value to 33 and then I went into gnome power management and enabled the option that it should reduce the backlight brightness being on battery. That works, the screen gets darker. If I now read out the current setting from /proc it still says it's 33. So I assume that there is another node in /proc to be used to control the brightness. The node I use so far is: /proc/acpi/video/VID/LCD0/brightness

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• bootmgr is missing on Toshiba laptop with Windows 7

  - by jean

  I have a Toshiba laptop with Windows 7 on it. As soon as I turn my computer on it says bootmgr is missing The only thing I can get into is the setup menu. Does anyone know what might be wrong? My step brother thinks that it might be that everything was erased off my hard drive. The last thing he did when he used it was to perform the Toshiba updates and restart the computer. If anyone knows what might be wrong or how I could get my computer up and running please let me know.

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• Small footprint on a Laptop

  - by sqldebacle

  I am trying to find a solution where I can do the following: 1) Run a small footprint on my laptop 2) Run virtual instances of OS w/ no primary OS installed. All the OS that I will ever use will be all virtualized. I tried playing around with the VMware Esxi, and got it to boot it from the flash drive, etc. But this just runs the server. I cannot actually run my virtual instances from there. Anyone has done this? Something similar implemented with VMWare products without needing 2 computers will be great. Thanks, -Subhash

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• ASP Guidance - Development on laptop with limited internet access (nonhosted)

  - by Joshua Enfield

  I am fairly experienced with the .NET family of languages, as well as web development (from a PHP perspective.) I am home for winter break and have limited internet access but would like to learn ASP using C#. Am I able to do development for ASP (and see the results) for free on my laptop (with no internet access), and if so what tools do I need? Ideally I'd like to do development in Visual Studio and see the results in my browser via localhost. Extra tools I might need would be helpful as well.

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• Need Assistance on ASUS K55V USB ports not working

  - by Pascal Schilling

  I have a K55V ASUS laptop, W7 Home (64bit). Whenever I try to use a mouse (or any other USB device), it doesn't work because of a driver problem. The automatic update tries to update the driver and requires me to reboot directly after. It doesn't work. Windows update then wants to re-attempt the update and then I have to reboot (etc). Now, after 10 tries it still doesn't work. Can some one help me out on this? No USB ports work at the moment, it has 2 USB 3.0 ports and 1 USB 2.0 port.

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• Backlight dimming don't work

  - by Mathias

  My Packard Bell EasyNote TS11HR notebook does not have an option for dimming the display backlight. At night, my eyes begin to hurt because of the strong light from the screen. My laptop is 2-3 months old and I am sure it has worked before. When I click on the battery icon in the notification area, it says in my language (Danish): "the setting for light does possibly reduce the life of the battery". However, I cannot dim the backlight. I have tried downloading programs for dimming the screen but they only make the screen darker, instead of dimming the backlight. I have tried updating my drivers and looking in the BIOS for a setting. I also plan to use an Ubuntu LiveCD to try controlling it. As of now though, the backlight is locked at maximum. Any ideas?

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• Is it possible to replace the Logitech G500 wire without rebuying the mouse?

  - by leladax

  It has to be replaced ideally in whole, from the point it starts inside the mouse (with a white 4-5 piece of wires connection) to the end (of the USB connector to the computer) or at least to a considerable length because there is fatigue very near the mouse and the more I fix it there with soldering the closer it gets to being unfixable or reaching towards 'inside' the mouse where fixing it will be hard or impossible. So I wonder if there is a way to get a replacement of the whole thing or at least the inside-the-mouse connector to a certain length. Also I wonder if other mice types are identical in the connector of the inside.

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• Deactivate GPU and use IGP

  - by squelos

  I am having some trouble with my Sony Vaio SVE1511W1e laptop. It has an ATI Radeon and the i5 has an IGP (i5 2450m). I don't often use my GPU, and the IGP would be just enough for most usage I do. Therefore, in order to improve the battery life, I wish to deactivate the GPU and use only the IGP. The problem is that my BIOS doesnt allow me to do so. But I believe it is possible to deactivate the GPU 'programatically'. I'm running Debian Wheezy on the 3.2.0.4 AMD64 kernel. The first problem I'm running into is that when I run lspci, my IGP doesnt show up. Could this be because im lacking a kernel module? (I chose a targeted installation). What are the solutions to deactivating a GPU and using an IGP on a Linux System such as debian?

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• Unauthorized computer use via keyboard or remote access?

  - by brydaverambo

  I’m suspecting my computer is being used when I’m not at home. This is happening either physically or remotely. My wireless switch is off. Is there any way possible to detect and/or monitor activity without purchasing software? My settings are being changed as well as passwords (Bios PW was changed and I cannot access Bios settings). I connect via the network cable. Is it possible for someone (in range) to connect to my laptop even if the wireless switch is off? This is a Dell Inspiron 1720 with the WLAN 1395 card. Here’s the kicker. When I try to download freeware for monitoring activity, I am not allowed to do this! ????

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• Steps to install solely ubuntu 13.04 on Dell inspiron 14z ultrabook with SSD+HDD

  - by rishy

  I have tried a few things like disabling the Intel smart response, choosing AHCI in BIOS. But there are certain problems I am still facing. I can't see my SSD during the installation of ubuntu (I am planning to install Ubuntu on my SSD and other files on HDD). When I run Ubuntu my laptop gets overheated and battery backup reduces to 90 minutes. (I guess it's related to my graphic driver ATI Raedon HD 7570). Cooling fan seems to run at its fullest, it was working much better in windows. So, overall I wanted to know what are the exact steps I need to follow to install Ubuntu on my SSD and then use my HDD to keep other files, How can I get rid of overheating and battery backup problem?

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• Where can I find a good, tab-less privacy filter for my monitor?

  - by KeyStroke

  Hi, I have an ASUS laptop with a 14" monitor (12" by 7" to be more specific), and I've been looking for a decent privacy filter that I can use with for, yet I couldn't find any. The problem with the filters I've found is that they all use those ugly "tabs" that you have to stick on the sides of your monitor in order to slip the filter in. I'm looking for ones that are like HP privacy filter, where parts of it goes under the frame of the monitor to hold it in place. Too bad HP doesn't sell filters that fit my screen. So, any idea where I can get a good privacy filter? Your help is so much appreciated

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• How can I further improve the quality of my home videos?

  - by Bob

  So now that I have found out how to deinterlace my videos, I am wondering if there is other software out there that can further help improve the quality of my videos. Some other problems I have noticed is when you move the camera side to side very quickly you can notice tearing in the the picture. That is the top half of the frame doesn't line up with the bottom half, it appears that the bottom half is shifted to the right or left depending on which way the camera is moving. Shaky camera hand is also a problem in some videos. I don't expect any software to be able to correct these problems 100%, especially the shaky hand. I know that using a tripod or something of the sorts is the best way to prevent the shakes, but for preexsiting videos what are the best solutions I can use?

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• Clean Install: Ubuntu 8.04, 10.04 or somthing else?

  - by Robert S. Barnes

  I'm faced with a pending clean install due to a dying hard drive in my old Dell Inspiron 8600 laptop. I've been running Ubuntu 8.04 on it since... 8.04 and I've been more or less happy with it except that it's a PITA to recompile the kernel or do any other kernel related work. I mostly do software dev on it, gcc, gvim, c/c++/perl/php/mysql and running vmware server 2.0. I've heard mixed reviews of 10.04, and am wondering what to put on the new HD. I'm even considering just sticking with 8.04 as it seems to mostly meet my needs. Any suggestions?

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• FPS lags with new acer aspire 5755G

  - by Calvin

  The title is kind of self explanatory, as my new laptop lags and has FPS drops. For example my FPS in Starcraft 2 hovers around 20 and constantly drops to 1 with low settings when I know it should run smoothly in high settings. I've updated my Nvidia driver, and set the preferred global settings to the 'High-performance Nvidia processor'. Here are some screen shots. Screen Shot One - Screen Shot Two - Screen Shot Three I'm not sure how to fix this problem, any feed back would be nice!

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• 3 Monitors on a Notebook

  - by Rihan Meij

  I would like to use 3 screens on my Dell Inspiron 1720 So On the laptop built in screen have that as one, and then have 2 more screens. The catch is, that I want to play racing games with this set-up. So that my main screen is the focus area (the front window if you will) and the other 2 screens will be used for peripheral vision, on the side. The software that I use (LFS.net) does support multiple screens. However the notebook can have the main screen on, and another external screen. So I would need to split this "second" monitor output, to 2 screens, the one to the left of the main monitor, and the other one to the right. Is this possible? Is there perhaps a external card / docking station solution that could help with this? Any advice or ideas is greatly appreciated. Best Regards Rihan

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