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• Transform Your Portal Experience and Optimize Online Engagement

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Does your portal environment foster collaboration between your business and your customers? Are you effectively managing your customer, employee, and partner relationships and engagement? Can your users access information through Web, mobile, and social channels? Online engagement solutions give organizations the ability to listen and respond to their customers, provide targeted experiences, and encourage interaction among customers and employees.Join us for a webcast on Thursday, April 12, 2012 at 10 a.m. PT / 1 p.m. ET, where Sachin Agarwal, Senior Director of Product Management and Kellsey Ruppel, Senior Product Marketing Manager for Oracle WebCenter, will tell you how to transform your portal experience and optimize online engagement. With Oracle WebCenter, you can: Deliver an optimized online experience for your users Create contextually relevant, targeted online experiences Provide intuitive and secure access to back-office applications Manage and moderate interactive, multichannel social interactions Register today and learn how to make your portals more interactive and engaging across multiple channels.

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• Arkansas National Guard Loses Hard Drive

  More than 35,000 Arkansas National Guard soldiers are learning that their names, social security numbers and other personal data are at risk after an external hard drive vanished.

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• What Programming languages/technologies stack to use when building Facebook like website ?

  - by Blaze Boy

  I'm developing a website idea that will perform the same as Facebook functionality without the applications extensibility. the site will have a client application to perform a task similar to dropbox.com the site will be a social network of some sort of professionalism, it will highlight code of almost all languages has a high speed backend database Now what languages/techniques do I need to use to achieve that?

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• SQLAuthority News – Download Whitepaper – SQL Server Analysis Services to Hive

  - by pinaldave

  The SQL Server Analysis Service is a very interesting subject and I always have enjoyed learning about it. You can read my earlier article over here. Big Data is my new interest and I have been exploring it recently. During this weekend this blog post caught my attention and I enjoyed reading it. Big Data is the next big thing. The growth is predicted to be 60% per year till 2016. There is no single solution to the growing need of the big data available in the market right now as well there is no one solution in the business intelligence eco-system available as well. However, the need of the solution is ever increasing. I am personally Klout user. You can see my Klout profile over. I do understand what Klout is trying to achieve – a single place to measure the influence of the person. However, it works a bit mysteriously. There are plenty of social media available currently in the internet world. The biggest problem all the social media faces is that everybody opens an account but hardly people logs back in. To overcome this issue and have returned visitors Klout has come up with the system where visitors can give 5/10 K+ to other users in a particular area. Looking at all the activities Klout is doing it is indeed big consumer of the Big Data as well it is early adopter of the big data and Hadoop based system.  Klout has to 1 trillion rows of data to be analyzed as well have nearly thousand terabyte warehouse. Hive the language used for Big Data supports Ad-Hoc Queries using HiveQL there are always better solutions. The alternate solution would be using SQL Server Analysis Services (SSAS) along with HiveQL. As there is no direct method to achieve there are few common workarounds already in place. A new ODBC driver from Klout has broken through the limitation and SQL Server Relation Engine can be used as an intermediate stage before SSAS. In this white paper the same solutions have been discussed in the depth. The white paper discusses following important concepts. The Klout Big Data solution Big Data Analytics based on Analysis Services Hadoop/Hive and Analysis Services integration Limitations of direct connectivity Pass-through queries to linked servers Best practices and lessons learned This white paper discussed all the important concepts which have enabled Klout to go go to the next level with all the offerings as well helped efficiency by offering a few out of the box solutions. I personally enjoy reading this white paper and I encourage all of you to do so. SQL Server Analysis Services to Hive Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL White Papers, T SQL, Technology

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• IM and SEO - Why You Need Them Both

  Internet Marketing, Social Marketing, SEO, all encompass the overall effort of online marketing. IM will not be effective without good solid SEO.

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• Recorded Webcast Available: Extend SCOM to Optimize SQL Server Performance Management

  - by KKline

  Join me and Eric Brown, Quest Software senior product manager for SQL Server monitoring tools, as we discuss the server health-check capabilities of Systems Center Operations Manager (SCOM) in this previously recorded webcast. We delve into techniques to maximize your SCOM investment as well as ways to complement it with deeper monitoring and diagnostics. You’ll walk away from this educational session with the skills to: Take full advantage of SCOM’s value for day-to-day SQL Server monitoring Extend...(read more)

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• Friday Fun: Naruto Star Students

  - by Asian Angel

  The best day of the week is finally here again, so something fun to make those torturous last few hours pass by quickly is always a good thing. This week your mission is to safely escort Tazuna to his home while battling an army of ninjas and the assassin Zabuza. Are your ninja skills up to the challenge?HTG Explains: What Are Character Encodings and How Do They Differ?How To Make Disposable Sleeves for Your In-Ear MonitorsMacs Don’t Make You Creative! So Why Do Artists Really Love Apple?

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• Google I/O Sandbox Case Study: Eureka Streams

  Google I/O Sandbox Case Study: Eureka Streams We interviewed Lockheed Martin at the Google I/O Sandbox on May 10, 2011 and they demoed their product, Eureka Streams, and explained to us the benefits of using web toolkit to build it. Eureka Streams is a social communication platform built to help individuals in large corporations communicate with each other. For more information on Google Web Toolkit, visit: code.google.com For more information on Eureka Streams, visit: www.eurekastreams.org From: GoogleDevelopers Views: 29 0 ratings Time: 02:35 More in Science & Technology

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• Practicing Java Swing

  - by user1265125

  I've been learning Java by myself through many different online and offline resources. I just finished some basic practice and theoretical knowledge of Swing. Now, to become good at it I need some practice problems which would test my Swing skills, including GUI Building, listeners etc. But I can't figure out where to find such questions/problems for my practice. Do you guys know of an online resource? Some book would also do...

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• Recording Available: March 2012 Quarterly Customer Update Webcast

  - by R.Hunter

  Missed the recent Quarterly Customer Update Webcast? We covered several topics including: * WebCenter 4 Pillars overview * Support Update * WebCenter Content 11gR1 Update * WebCenter Portal 11gR1 Update * Oracle Social Network Overview VIEW WEBCAST RECORDING: Access the March 2012 Webcast recording and presentation by going to: My Oracle Support Site Note: 568127.1 We'll announce the next Quarterly Customer Update Webcast here on the WebCenter Alerts blog.

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• How to motivate team for knowledge sharing sessions

  - by ring bearer

  I work in a team with wide range of expertise and experience. I have been trying to introduce weekly knowledge sharing sessions. Sessions of 30-60 min length where everybody gets a chance to present something and talk about it. This will contribute in improving presentational and language skills. However, the team is not motivated towards this, either the attendance is too low or none. How to get a team work towards such an idea?

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• Web Sites to Accommodate New Technology

  Popularity has always been the driving force of success through out the history of mankind. Creating popularity on Twitter, Facebook and other social networking sites opens the door for money and skilled manipulators to sell their wares.

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• Small Business Web Design - On Page SEO - Let's Talk Keywords

  If your website was designed by a professional designer, chances are you were told that they have included SEO for your keywords as part of the package. Unfortunately, that generally means you have no SEO on the page. You see, web designers are very skilled at what they do best, but SEO is not one of those skills unless they have specialised in learning the search engines.

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• the limit of pageviews per month in Google Analytics

  - by crmpicco

  I have been looking around to try and find some confirmation and clarity on the limit of pageviews that Google allow per month for a Google Analytics account. I have read that the limit of hits per month is 10,000,000, and the limit of pageviews is 5,000,000. Putting 2 and 2 together I am thinking this is to allow the other 5,000,000 for events and social clicks and the like? Google's documentation states 5m, but the hits/pageviews is a bit of a grey area as i've read suggestions that the limit can be considered as 10m

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• Programming is easy, Designing is hard

  - by Rachel

  I work as Programmer and I feel if design documents are properly in place and requirements are clearly specified than programming is not that difficult but when I think in terms of Designing a Software than it gives chills to me and I think its a very difficult part. I want to develop my Design Skills so, How should I go about it ? Are there any books, blogs, websites or other approaches that SO community can suggest ? Update: By Design I meant Design of overall Application or particular problem at hand and not UI Design.

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• The Numbers of Customer Experience

  - by Christie Flanagan

  This week, we’ll be continuing our conversations about Customer Experience (CX) on the Oracle WebCenter blog.  While we all know that customer experience is critically important for acquiring new customers and engendering long term brand loyalty, I thought we could kick this week off by taking a look at the numbers of customer experience.   I’m sure you’ll agree that nothing quite puts things into perspective like numbers and figures. A whopping 86% of consumers say that they are willing to pay more for a better customer experience.  But many companies are failing to step up to the challenge.  And when companies fail deliver on customer experience expectations, they leave money on the table. A huge percentage of customers, 89%, begin doing business with a competitor following a poor customer experience. Breaking up isn’t hard to do and today’s empowered customers have no qualms about taking their business elsewhere when their expectations for customer experience are not met. Over a quarter of consumers, 26%, posted a negative comment on a social networking site like Facebook or Twitter following a poor customer experience. Today, individual customer service failures have the ability to easily snowball.  An unsatisfied customer has the ability to easily share their rancor with their entire social network and chip away at your brand’s reputation. A large number of consumers, 79%,  who shared complaints about poor customer experience online had their complaints ignored.  Companies ignore customer complaints at their own peril.  And unsatisfied customers, when handled effectively, have the potential to become advocates for your brand.  Of the 21% of consumers who did get responses to complaints, more than half had positive reactions to the same company about which they were previously complaining. Half of consumers will give a brand only a week to respond to a question before they stop doing business with them.  The clock is ticking when customers have questions about your brand and a week is an eternity in the realm of customer experience.  The source for these stats is the 2011 Customer Experience Impact (CEI) Report, which explores the relationship between consumers and brands.  The report is based on a survey commissioned by RightNow (acquired by Oracle in 2012) and conducted by Harris Interactive. If you’re interested in seeing more facts and figures about customer experience, download the full report.

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• Database Administration as a Service

  A DBA should provide two things, a service and leadership. For Grant Fritchey, it was whilst serving a role in the Scouts of America that he had his epiphany. Creative chaos and energy, if tactfully harnessed and directed, led to effective ways to perform team-based tasks. Then he wondered why these skills couldn't be applied to the workplace. Are we DBAs doing it wrong in the way we interact with our co-workers?

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• Recording Available: March 2012 Quarterly Customer Update Webcast

  - by John Klinke

  Missed the recent Quarterly Customer Update Webcast? We covered several topics including: * WebCenter 4 Pillars overview * Support Update * WebCenter Content 11gR1 Update * WebCenter Portal 11gR1 Update * Oracle Social Network Overview VIEW WEBCAST RECORDING: Access the March 2012 Webcast recording and presentation by going to: My Oracle Support Site Note: 568127.1 We'll announce the next Quarterly Customer Update Webcast here on the WebCenter Content Alerts blog.

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• A Look at Exceptions in .NET Applications

  Memory dumps are a wonderful way of finding out what caused an exception in a managed .NET application, particularly if it is happening in a production application. It is when tracking exceptions in applications where you can't use Visual Studio that the techniques of using cdb and sos.dll come into their own. They may nor be skills that you need to use regularly, but at some point, they will be invaluable. Edward supplies sample memory dumps and gives you a simple introduction.

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• How do I learn to develop financial software?

  - by Jack Smartie

  I would like to know what I have to learn to become a financial software developer in the area of brokerage/investment software. I apologize if this question is off topic. I'm not sure where to put it. What programming language(s) is most commonly used in the financial world? Financial software requires highly accurate and redundant features. Are these programming skills learned through experience, a class, or a book?

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• How do you overcome your own coding biases when handed legacy code?

  - by Bryan M.

  As programmers, we often take incredible pride in our skills and hold very strong opinions about what is 'good' code and 'bad' code. At any given point in our careers, we've probably had some legacy system dropped in our laps, and thought 'My god, this code sucks!' because it didn't fit into our notion of what good code should be, despite the fact that it may have well been perfectly functional, maintainable code. How do you prepare yourself mentally when trying to get your head around another programmer's work?

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• How do I get into Facebook game development?

  - by Ben Zeigler

  I have some ideas that I think might make interesting games for a Facebook-like platform, in that they are social and casual. Does anyone have advice on how to get into Facebook development from a background in traditional C++ game development? Is there anything special that differentiates developing facebook games from developing other web-based games, such as API intricacies and so forth? To start with this will probably be hobbyist level instead of some sort of professional enterprise, anything I need to know about making indie-level facebook games?

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• Is the Website Dead?

  Has social networking become "the" way to be found on the World Wide Web? What is the impact of this frenzy of online activity? Is this networking phenomenon fast replacing the "traditional" website?

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• Unteachable Disaster Recovery Techniques

  There are some skills which are extensions of your instincts, and which you can only learn though years of experience. Matt Simmons has this brought home by the fact that he was recently minutes away from a data-loss disaster, and he doesn't quite know how he prevented it.

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• It is CX a new concept?

  - by Isabel F. Peñuelas

  The Marketing Industry and the Web Industry are talking about CX since some time. However it is only very recently that the concept has reached some common meaning accepted by the analysts’ and the IT community. The new CX model depends on two previous facts: the expansion of the social media, and the impact of the new advanced features of mobile devices regarding brand-customer interaction. CXsers vs UXers First there is some need of disambiguity between User Experience and Customer Experience. User Experience -UX, is a much well established concept related with the design of user interactions for particular devices. UX people are interested on multiple touch points of digital interfaces while CX people are interested on all kind of interfaces including physical ones. UX is an evolution of Web Usability, while CX is a marketing concept. UX is an instrument of User Experience. CX in fact is all about Connections and Interactions. Connections Dan Draper, the creative director Mad Men, understands very well that to market effectively means to connect with people, and the best way to connect to people is to use the connections people have with other people: understanding Social Media connections and taking the customer pulse of customers on those medias, and are strong facilitators of CX strategies.  Interactions We can very simply define CX as the relationship that a customer establishes with a brand through multiple touch points (interactions, channels) through the entire life cycle of his relationship- direct or indirect with the brand. Interactions can be grouped on Customer Journeys through multiple touch points defined as the path a customer follows to achieve a goal. Processes A customer journey today usually starts at the moment he surfs the Web, then he takes a purchase decision; purchases the product;  request a particular service and finally recommends or do not recommends the product.  Customer Journeys are processes, and to analyze customer journeys there exists today a broad offering of modern Customer Journey tools very similar actually to the use cases or UML activity diagrams for IT systems design. As a summary CX is nothing more and nothing less than applying process analysis methods for better understanding how to create value through customer interactions across the multiple user´s touch points with the brand.

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